vilvona 1.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (812) hide show
  1. package/CHANGELOG.md +12331 -0
  2. package/LICENSE +24 -0
  3. package/README.md +314 -0
  4. package/THIRD_PARTY_NOTICES.md +37 -0
  5. package/docs/.i18n/README.md +81 -0
  6. package/docs/.i18n/ar-navigation.json +18 -0
  7. package/docs/.i18n/de-navigation.json +18 -0
  8. package/docs/.i18n/es-navigation.json +18 -0
  9. package/docs/.i18n/fr-navigation.json +18 -0
  10. package/docs/.i18n/glossary.ar.json +82 -0
  11. package/docs/.i18n/glossary.de.json +82 -0
  12. package/docs/.i18n/glossary.es.json +82 -0
  13. package/docs/.i18n/glossary.fa.json +82 -0
  14. package/docs/.i18n/glossary.fr.json +82 -0
  15. package/docs/.i18n/glossary.id.json +82 -0
  16. package/docs/.i18n/glossary.it.json +82 -0
  17. package/docs/.i18n/glossary.ja-JP.json +102 -0
  18. package/docs/.i18n/glossary.ko.json +82 -0
  19. package/docs/.i18n/glossary.nl.json +82 -0
  20. package/docs/.i18n/glossary.pl.json +82 -0
  21. package/docs/.i18n/glossary.pt-BR.json +82 -0
  22. package/docs/.i18n/glossary.th.json +82 -0
  23. package/docs/.i18n/glossary.tr.json +82 -0
  24. package/docs/.i18n/glossary.uk.json +82 -0
  25. package/docs/.i18n/glossary.vi.json +82 -0
  26. package/docs/.i18n/glossary.zh-CN.json +1182 -0
  27. package/docs/.i18n/glossary.zh-TW.json +162 -0
  28. package/docs/.i18n/id-navigation.json +18 -0
  29. package/docs/.i18n/it-navigation.json +18 -0
  30. package/docs/.i18n/ja-navigation.json +18 -0
  31. package/docs/.i18n/ko-navigation.json +18 -0
  32. package/docs/.i18n/pl-navigation.json +18 -0
  33. package/docs/.i18n/pt-BR-navigation.json +18 -0
  34. package/docs/.i18n/tr-navigation.json +18 -0
  35. package/docs/.i18n/translation-workflow.md +111 -0
  36. package/docs/.i18n/zh-Hans-navigation.json +552 -0
  37. package/docs/AGENTS.md +36 -0
  38. package/docs/agent-runtime-architecture.md +48 -0
  39. package/docs/announcements/bluebubbles-imessage.md +79 -0
  40. package/docs/auth-credential-semantics.md +124 -0
  41. package/docs/automation/auth-monitoring.md +11 -0
  42. package/docs/automation/clawflow.md +12 -0
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  52. package/docs/automation/troubleshooting.md +12 -0
  53. package/docs/automation/webhook.md +12 -0
  54. package/docs/brave-search.md +11 -0
  55. package/docs/channels/access-groups.md +201 -0
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  57. package/docs/channels/bot-loop-protection.md +131 -0
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  59. package/docs/channels/channel-routing.md +162 -0
  60. package/docs/channels/clickclack.md +146 -0
  61. package/docs/channels/discord.md +1758 -0
  62. package/docs/channels/feishu.md +654 -0
  63. package/docs/channels/googlechat.md +286 -0
  64. package/docs/channels/group-messages.md +95 -0
  65. package/docs/channels/groups.md +610 -0
  66. package/docs/channels/imessage-from-bluebubbles.md +259 -0
  67. package/docs/channels/imessage.md +864 -0
  68. package/docs/channels/index.md +65 -0
  69. package/docs/channels/irc.md +253 -0
  70. package/docs/channels/line.md +243 -0
  71. package/docs/channels/location.md +71 -0
  72. package/docs/channels/matrix-migration.md +375 -0
  73. package/docs/channels/matrix-presentation.md +77 -0
  74. package/docs/channels/matrix-push-rules.md +150 -0
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  76. package/docs/channels/mattermost.md +542 -0
  77. package/docs/channels/msteams.md +1097 -0
  78. package/docs/channels/nextcloud-talk.md +176 -0
  79. package/docs/channels/nostr.md +253 -0
  80. package/docs/channels/pairing.md +214 -0
  81. package/docs/channels/qqbot.md +317 -0
  82. package/docs/channels/signal.md +417 -0
  83. package/docs/channels/slack.md +1623 -0
  84. package/docs/channels/sms.md +380 -0
  85. package/docs/channels/synology-chat.md +187 -0
  86. package/docs/channels/telegram.md +1121 -0
  87. package/docs/channels/tlon.md +296 -0
  88. package/docs/channels/troubleshooting.md +162 -0
  89. package/docs/channels/twitch.md +431 -0
  90. package/docs/channels/wechat.md +171 -0
  91. package/docs/channels/whatsapp.md +796 -0
  92. package/docs/channels/yuanbao.md +416 -0
  93. package/docs/channels/zalo.md +253 -0
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  118. package/docs/cli/doctor.md +254 -0
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  120. package/docs/cli/gateway.md +572 -0
  121. package/docs/cli/health.md +43 -0
  122. package/docs/cli/hooks.md +345 -0
  123. package/docs/cli/index.md +406 -0
  124. package/docs/cli/infer.md +364 -0
  125. package/docs/cli/logs.md +68 -0
  126. package/docs/cli/mcp.md +851 -0
  127. package/docs/cli/memory.md +183 -0
  128. package/docs/cli/message.md +317 -0
  129. package/docs/cli/migrate.md +334 -0
  130. package/docs/cli/models.md +239 -0
  131. package/docs/cli/node.md +178 -0
  132. package/docs/cli/nodes.md +76 -0
  133. package/docs/cli/onboard.md +251 -0
  134. package/docs/cli/pairing.md +77 -0
  135. package/docs/cli/path.md +511 -0
  136. package/docs/cli/plugins.md +480 -0
  137. package/docs/cli/policy.md +929 -0
  138. package/docs/cli/proxy.md +89 -0
  139. package/docs/cli/qr.md +56 -0
  140. package/docs/cli/reset.md +39 -0
  141. package/docs/cli/sandbox.md +208 -0
  142. package/docs/cli/secrets.md +202 -0
  143. package/docs/cli/security.md +135 -0
  144. package/docs/cli/sessions.md +178 -0
  145. package/docs/cli/setup.md +60 -0
  146. package/docs/cli/skills.md +156 -0
  147. package/docs/cli/status.md +45 -0
  148. package/docs/cli/system.md +89 -0
  149. package/docs/cli/tasks.md +111 -0
  150. package/docs/cli/transcripts.md +151 -0
  151. package/docs/cli/tui.md +92 -0
  152. package/docs/cli/uninstall.md +45 -0
  153. package/docs/cli/update.md +283 -0
  154. package/docs/cli/voicecall.md +204 -0
  155. package/docs/cli/webhooks.md +117 -0
  156. package/docs/cli/wiki.md +256 -0
  157. package/docs/cli/workboard.md +228 -0
  158. package/docs/concepts/active-memory.md +856 -0
  159. package/docs/concepts/agent-loop.md +185 -0
  160. package/docs/concepts/agent-runtimes.md +276 -0
  161. package/docs/concepts/agent-workspace.md +230 -0
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  163. package/docs/concepts/architecture.md +154 -0
  164. package/docs/concepts/channel-docking.md +145 -0
  165. package/docs/concepts/commitments.md +150 -0
  166. package/docs/concepts/compaction.md +203 -0
  167. package/docs/concepts/context-engine.md +347 -0
  168. package/docs/concepts/context.md +199 -0
  169. package/docs/concepts/delegate-architecture.md +319 -0
  170. package/docs/concepts/dreaming.md +279 -0
  171. package/docs/concepts/experimental-features.md +111 -0
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  173. package/docs/concepts/mantis-slack-desktop-runbook.md +231 -0
  174. package/docs/concepts/mantis.md +744 -0
  175. package/docs/concepts/markdown-formatting.md +139 -0
  176. package/docs/concepts/memory-builtin.md +151 -0
  177. package/docs/concepts/memory-honcho.md +144 -0
  178. package/docs/concepts/memory-qmd.md +277 -0
  179. package/docs/concepts/memory-search.md +175 -0
  180. package/docs/concepts/memory.md +299 -0
  181. package/docs/concepts/message-lifecycle-refactor.md +1126 -0
  182. package/docs/concepts/messages.md +216 -0
  183. package/docs/concepts/model-failover.md +405 -0
  184. package/docs/concepts/model-providers.md +719 -0
  185. package/docs/concepts/models.md +371 -0
  186. package/docs/concepts/multi-agent.md +625 -0
  187. package/docs/concepts/oauth.md +218 -0
  188. package/docs/concepts/parallel-specialist-lanes.md +127 -0
  189. package/docs/concepts/personal-agent-benchmark-pack.md +74 -0
  190. package/docs/concepts/presence.md +117 -0
  191. package/docs/concepts/progress-drafts.md +406 -0
  192. package/docs/concepts/qa-e2e-automation.md +979 -0
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  197. package/docs/concepts/session-pruning.md +104 -0
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  786. package/skills/skill-creator/scripts/init_skill.py +378 -0
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  812. package/src/agents/templates/HEARTBEAT.md +5 -0
@@ -0,0 +1,380 @@
1
+ ---
2
+ summary: "Twilio SMS channel setup, access controls, and webhook configuration"
3
+ read_when:
4
+ - You want to connect OpenClaw to SMS through Twilio
5
+ - You need SMS webhook or allowlist setup
6
+ title: "SMS"
7
+ ---
8
+
9
+ OpenClaw can receive and send SMS through a Twilio phone number or Messaging Service. The Gateway registers an inbound webhook route, validates Twilio request signatures by default, and sends replies back through Twilio's Messages API.
10
+
11
+ <CardGroup cols={3}>
12
+ <Card title="Pairing" icon="link" href="/channels/pairing">
13
+ Default DM policy for SMS is pairing.
14
+ </Card>
15
+ <Card title="Gateway security" icon="shield" href="/gateway/security">
16
+ Review webhook exposure and sender access controls.
17
+ </Card>
18
+ <Card title="Channel troubleshooting" icon="wrench" href="/channels/troubleshooting">
19
+ Cross-channel diagnostics and repair playbooks.
20
+ </Card>
21
+ </CardGroup>
22
+
23
+ ## Before you begin
24
+
25
+ You need:
26
+
27
+ - A Twilio account with an SMS-capable phone number, or a Twilio Messaging Service.
28
+ - The Twilio Account SID and Auth Token.
29
+ - A public HTTPS URL that reaches your OpenClaw Gateway.
30
+ - A sender policy choice: `pairing` for private use, `allowlist` for preapproved phone numbers, or `open` only for intentionally public SMS access.
31
+
32
+ Use one Twilio number for both SMS and Voice Call if the number has both capabilities. Configure the SMS webhook and Voice webhook separately in Twilio; this page only covers the SMS webhook.
33
+
34
+ ## Quick Setup
35
+
36
+ <Steps>
37
+ <Step title="Create or choose a Twilio sender">
38
+ In Twilio, open **Phone Numbers > Manage > Active numbers** and choose an SMS-capable number. Save:
39
+
40
+ - Account SID, for example `ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx`
41
+ - Auth Token
42
+ - Sender phone number, for example `+15551234567`
43
+
44
+ If you use a Messaging Service instead of a fixed sender number, save the Messaging Service SID, for example `MGxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx`.
45
+
46
+ </Step>
47
+
48
+ <Step title="Configure the SMS channel">
49
+
50
+ Save this as `sms.patch.json5` and change the placeholders:
51
+
52
+ ```json5
53
+ {
54
+ channels: {
55
+ sms: {
56
+ enabled: true,
57
+ accountSid: "ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
58
+ authToken: "twilio-auth-token",
59
+ fromNumber: "+15551234567",
60
+ publicWebhookUrl: "https://gateway.example.com/webhooks/sms",
61
+ dmPolicy: "pairing",
62
+ },
63
+ },
64
+ }
65
+ ```
66
+
67
+ Apply it:
68
+
69
+ ```bash
70
+ openclaw config patch --file ./sms.patch.json5 --dry-run
71
+ openclaw config patch --file ./sms.patch.json5
72
+ ```
73
+
74
+ </Step>
75
+
76
+ <Step title="Point Twilio at the Gateway webhook">
77
+ In the Twilio phone number settings, open **Messaging** and set **A message comes in** to:
78
+
79
+ ```text
80
+ https://gateway.example.com/webhooks/sms
81
+ ```
82
+
83
+ Use HTTP `POST`. The default local path is `/webhooks/sms`; change `channels.sms.webhookPath` if you need a different route.
84
+
85
+ </Step>
86
+
87
+ <Step title="Expose the exact SMS webhook path">
88
+ Your public URL must route the SMS path to the Gateway process. If you use Tailscale Funnel for local testing, expose `/webhooks/sms` explicitly:
89
+
90
+ ```bash
91
+ tailscale funnel --bg --set-path /webhooks/sms http://127.0.0.1:<gateway-port>/webhooks/sms
92
+ tailscale funnel status
93
+ ```
94
+
95
+ Voice Call and SMS use separate webhook paths. If the same Twilio number handles both, keep both routes configured in Twilio and in your tunnel.
96
+
97
+ </Step>
98
+
99
+ <Step title="Start the Gateway and approve first sender">
100
+
101
+ ```bash
102
+ openclaw gateway
103
+ ```
104
+
105
+ Send a text message to the Twilio number. The first message creates a pairing request. Approve it:
106
+
107
+ ```bash
108
+ openclaw pairing list sms
109
+ openclaw pairing approve sms <CODE>
110
+ ```
111
+
112
+ Pairing codes expire after 1 hour.
113
+
114
+ </Step>
115
+ </Steps>
116
+
117
+ ## Configuration Examples
118
+
119
+ ### Config file
120
+
121
+ Use config-file setup when you want the channel definition to travel with the Gateway config:
122
+
123
+ ```json5
124
+ {
125
+ channels: {
126
+ sms: {
127
+ enabled: true,
128
+ accountSid: "ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
129
+ authToken: "twilio-auth-token",
130
+ fromNumber: "+15551234567",
131
+ publicWebhookUrl: "https://gateway.example.com/webhooks/sms",
132
+ dmPolicy: "pairing",
133
+ },
134
+ },
135
+ }
136
+ ```
137
+
138
+ ### Environment variables
139
+
140
+ Use env setup for single-account deployments where secrets come from the host environment:
141
+
142
+ ```bash
143
+ export TWILIO_ACCOUNT_SID="ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
144
+ export TWILIO_AUTH_TOKEN="<twilio-auth-token>"
145
+ export TWILIO_PHONE_NUMBER="+15551234567"
146
+ export SMS_PUBLIC_WEBHOOK_URL="https://gateway.example.com/webhooks/sms"
147
+ ```
148
+
149
+ Then enable the channel in config:
150
+
151
+ ```json5
152
+ {
153
+ channels: {
154
+ sms: {
155
+ enabled: true,
156
+ dmPolicy: "pairing",
157
+ },
158
+ },
159
+ }
160
+ ```
161
+
162
+ `TWILIO_SMS_FROM` is accepted as an alias for `TWILIO_PHONE_NUMBER`. Use `TWILIO_MESSAGING_SERVICE_SID` instead of a phone-number sender when Twilio should choose the sender from a Messaging Service.
163
+
164
+ ### SecretRef auth token
165
+
166
+ `authToken` can be a SecretRef. Use this when the Gateway should resolve the Twilio Auth Token from the OpenClaw secrets runtime instead of storing plaintext config:
167
+
168
+ ```json5
169
+ {
170
+ channels: {
171
+ sms: {
172
+ enabled: true,
173
+ accountSid: "ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
174
+ authToken: { source: "env", provider: "default", id: "TWILIO_AUTH_TOKEN" },
175
+ fromNumber: "+15551234567",
176
+ publicWebhookUrl: "https://gateway.example.com/webhooks/sms",
177
+ dmPolicy: "pairing",
178
+ },
179
+ },
180
+ }
181
+ ```
182
+
183
+ The referenced environment variable or secret provider must be visible to the Gateway runtime. Restart managed Gateway processes after changing host environment variables.
184
+
185
+ ### Allowlist-only private number
186
+
187
+ Use `allowlist` when only known phone numbers should be able to talk to the agent:
188
+
189
+ ```json5
190
+ {
191
+ channels: {
192
+ sms: {
193
+ enabled: true,
194
+ accountSid: "ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
195
+ authToken: "twilio-auth-token",
196
+ fromNumber: "+15551234567",
197
+ publicWebhookUrl: "https://gateway.example.com/webhooks/sms",
198
+ dmPolicy: "allowlist",
199
+ allowFrom: ["+15557654321"],
200
+ },
201
+ },
202
+ }
203
+ ```
204
+
205
+ ### Messaging Service sender
206
+
207
+ Use `messagingServiceSid` instead of `fromNumber` when Twilio should choose the sender through a Messaging Service:
208
+
209
+ ```json5
210
+ {
211
+ channels: {
212
+ sms: {
213
+ enabled: true,
214
+ accountSid: "ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
215
+ authToken: "twilio-auth-token",
216
+ messagingServiceSid: "MGxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
217
+ publicWebhookUrl: "https://gateway.example.com/webhooks/sms",
218
+ dmPolicy: "pairing",
219
+ },
220
+ },
221
+ }
222
+ ```
223
+
224
+ If both `fromNumber` and `messagingServiceSid` are present after config and env resolution, `fromNumber` is used.
225
+
226
+ ### Default outbound target
227
+
228
+ Set `defaultTo` when automation or agent-initiated delivery should have a default destination if a send flow omits an explicit target:
229
+
230
+ ```json5
231
+ {
232
+ channels: {
233
+ sms: {
234
+ enabled: true,
235
+ accountSid: "ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
236
+ authToken: "twilio-auth-token",
237
+ fromNumber: "+15551234567",
238
+ defaultTo: "+15557654321",
239
+ publicWebhookUrl: "https://gateway.example.com/webhooks/sms",
240
+ },
241
+ },
242
+ }
243
+ ```
244
+
245
+ ## Access control
246
+
247
+ `channels.sms.dmPolicy` controls direct SMS access:
248
+
249
+ - `pairing` (default)
250
+ - `allowlist` (requires at least one sender in `allowFrom`)
251
+ - `open` (requires `allowFrom` to include `"*"`)
252
+ - `disabled`
253
+
254
+ `allowFrom` entries should be E.164 phone numbers such as `+15551234567`. `sms:` prefixes are accepted and normalized. For a private assistant, prefer `dmPolicy: "allowlist"` with explicit phone numbers.
255
+
256
+ ## Sending SMS
257
+
258
+ Outbound SMS targets use the `sms:` service prefix with the SMS channel selected:
259
+
260
+ ```bash
261
+ openclaw message send --channel sms --target sms:+15551234567 --message "hello"
262
+ ```
263
+
264
+ When channel selection is implicit, `twilio-sms:+15551234567` selects this channel without taking over the existing channel-owned `sms:` service prefix used by iMessage.
265
+
266
+ ```bash
267
+ openclaw message send --target twilio-sms:+15551234567 --message "hello"
268
+ ```
269
+
270
+ The CLI requires an explicit `--target`. `defaultTo` is for automation and agent-initiated delivery paths where the target can be resolved from channel config.
271
+
272
+ Agent replies from inbound SMS conversations automatically go back to the sender through the configured Twilio sender.
273
+
274
+ SMS output is plain text. OpenClaw strips markdown, flattens fenced code blocks, preserves readable links, and chunks long replies before sending them through Twilio.
275
+
276
+ ## Verify Setup
277
+
278
+ After the Gateway starts:
279
+
280
+ 1. Confirm the Gateway log shows the SMS webhook route.
281
+ 2. Run a Twilio-side probe:
282
+
283
+ ```bash
284
+ openclaw channels capabilities --channel sms
285
+ openclaw channels status --channel sms --probe --json
286
+ ```
287
+
288
+ 3. Send an SMS to the Twilio number from your phone.
289
+ 4. Run `openclaw pairing list sms`.
290
+ 5. Approve the pairing code with `openclaw pairing approve sms <CODE>`.
291
+ 6. Send another SMS and confirm the agent replies.
292
+
293
+ For outbound-only testing, use:
294
+
295
+ ```bash
296
+ openclaw message send --channel sms --target sms:+15557654321 --message "OpenClaw SMS test"
297
+ ```
298
+
299
+ ### End-to-end test from macOS iMessage/SMS
300
+
301
+ On a Mac that can send carrier SMS through Messages, you can use `imsg` to drive the sender side without touching your phone:
302
+
303
+ ```bash
304
+ imsg send --to "+15551234567" --service sms --text "OpenClaw SMS E2E $(date -u +%Y%m%dT%H%M%SZ)" --json
305
+ openclaw pairing list sms
306
+ openclaw pairing approve sms <CODE>
307
+ imsg send --to "+15551234567" --service sms --text "reply exactly SMS pong" --json
308
+ ```
309
+
310
+ The first message should create a pairing request. The second message should receive the agent reply through Twilio.
311
+
312
+ ## Webhook security
313
+
314
+ By default, OpenClaw validates `X-Twilio-Signature` using `publicWebhookUrl` and `authToken`. Keep `publicWebhookUrl` byte-for-byte aligned with the URL configured in Twilio, including scheme, host, path, and query string.
315
+
316
+ For local tunnel testing only, you can set:
317
+
318
+ ```json5
319
+ {
320
+ channels: {
321
+ sms: {
322
+ dangerouslyDisableSignatureValidation: true,
323
+ },
324
+ },
325
+ }
326
+ ```
327
+
328
+ Do not use disabled signature validation on a public Gateway.
329
+
330
+ ## Multi-account config
331
+
332
+ Use `accounts` when you operate more than one Twilio number:
333
+
334
+ ```json5
335
+ {
336
+ channels: {
337
+ sms: {
338
+ accounts: {
339
+ support: {
340
+ enabled: true,
341
+ accountSid: "ACxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
342
+ authToken: "twilio-auth-token",
343
+ fromNumber: "+15551234567",
344
+ publicWebhookUrl: "https://gateway.example.com/webhooks/sms/support",
345
+ webhookPath: "/webhooks/sms/support",
346
+ dmPolicy: "allowlist",
347
+ allowFrom: ["+15557654321"],
348
+ },
349
+ },
350
+ },
351
+ },
352
+ }
353
+ ```
354
+
355
+ Each account should use a distinct `webhookPath`.
356
+
357
+ ## Troubleshooting
358
+
359
+ ### Twilio returns 403 or OpenClaw rejects the webhook
360
+
361
+ Check that `publicWebhookUrl` exactly matches the URL configured in Twilio, including scheme, host, path, and query string. Twilio signs the public URL string, so proxy rewrites and alternate hostnames can break signature validation.
362
+
363
+ ### No pairing request appears
364
+
365
+ Check the Twilio number's **Messaging** webhook URL and method. It must point to the SMS webhook URL and use `POST`. Also confirm the Gateway is reachable from the public internet or through your tunnel.
366
+
367
+ If the Twilio message log shows error `11200`, Twilio accepted the inbound SMS but could not reach your webhook. Check:
368
+
369
+ - Twilio **Messaging > A message comes in** points at `publicWebhookUrl`.
370
+ - The method is `POST`.
371
+ - The tunnel or reverse proxy exposes the exact `webhookPath`; for Tailscale Funnel, run `tailscale funnel status` and confirm `/webhooks/sms` is listed.
372
+ - `publicWebhookUrl` uses the same scheme, host, path, and query string Twilio sends, so signature validation can reproduce the signed URL.
373
+
374
+ ### Outbound sends fail
375
+
376
+ Confirm `accountSid`, `authToken`, and either `fromNumber` or `messagingServiceSid` are resolved. If you use a trial Twilio account, the destination number may need to be verified in Twilio before outbound SMS will send.
377
+
378
+ ### Messages arrive but the agent does not answer
379
+
380
+ Check `dmPolicy` and `allowFrom`. With the default `pairing` policy, the sender must be approved before normal agent turns are processed.
@@ -0,0 +1,187 @@
1
+ ---
2
+ summary: "Synology Chat webhook setup and OpenClaw config"
3
+ read_when:
4
+ - Setting up Synology Chat with OpenClaw
5
+ - Debugging Synology Chat webhook routing
6
+ title: "Synology Chat"
7
+ ---
8
+
9
+ Status: bundled plugin direct-message channel using Synology Chat webhooks.
10
+ The plugin accepts inbound messages from Synology Chat outgoing webhooks and sends replies
11
+ through a Synology Chat incoming webhook.
12
+
13
+ ## Bundled plugin
14
+
15
+ Synology Chat ships as a bundled plugin in current OpenClaw releases, so normal
16
+ packaged builds do not need a separate install.
17
+
18
+ If you are on an older build or a custom install that excludes Synology Chat,
19
+ install it manually:
20
+
21
+ Install from a local checkout:
22
+
23
+ ```bash
24
+ openclaw plugins install ./path/to/local/synology-chat-plugin
25
+ ```
26
+
27
+ Details: [Plugins](/tools/plugin)
28
+
29
+ ## Quick setup
30
+
31
+ 1. Ensure the Synology Chat plugin is available.
32
+ - Current packaged OpenClaw releases already bundle it.
33
+ - Older/custom installs can add it manually from a source checkout with the command above.
34
+ - `openclaw onboard` now shows Synology Chat in the same channel setup list as `openclaw channels add`.
35
+ - Non-interactive setup: `openclaw channels add --channel synology-chat --token <token> --url <incoming-webhook-url>`
36
+ 2. In Synology Chat integrations:
37
+ - Create an incoming webhook and copy its URL.
38
+ - Create an outgoing webhook with your secret token.
39
+ 3. Point the outgoing webhook URL to your OpenClaw gateway:
40
+ - `https://gateway-host/webhook/synology` by default.
41
+ - Or your custom `channels.synology-chat.webhookPath`.
42
+ 4. Finish setup in OpenClaw.
43
+ - Guided: `openclaw onboard`
44
+ - Direct: `openclaw channels add --channel synology-chat --token <token> --url <incoming-webhook-url>`
45
+ 5. Restart gateway and send a DM to the Synology Chat bot.
46
+
47
+ Webhook auth details:
48
+
49
+ - OpenClaw accepts the outgoing webhook token from `body.token`, then
50
+ `?token=...`, then headers.
51
+ - Accepted header forms:
52
+ - `x-synology-token`
53
+ - `x-webhook-token`
54
+ - `x-openclaw-token`
55
+ - `Authorization: Bearer <token>`
56
+ - Empty or missing tokens fail closed.
57
+
58
+ Minimal config:
59
+
60
+ ```json5
61
+ {
62
+ channels: {
63
+ "synology-chat": {
64
+ enabled: true,
65
+ token: "synology-outgoing-token",
66
+ incomingUrl: "https://nas.example.com/webapi/entry.cgi?api=SYNO.Chat.External&method=incoming&version=2&token=...",
67
+ webhookPath: "/webhook/synology",
68
+ dmPolicy: "allowlist",
69
+ allowedUserIds: ["123456"],
70
+ rateLimitPerMinute: 30,
71
+ allowInsecureSsl: false,
72
+ },
73
+ },
74
+ }
75
+ ```
76
+
77
+ ## Environment variables
78
+
79
+ For the default account, you can use env vars:
80
+
81
+ - `SYNOLOGY_CHAT_TOKEN`
82
+ - `SYNOLOGY_CHAT_INCOMING_URL`
83
+ - `SYNOLOGY_NAS_HOST`
84
+ - `SYNOLOGY_ALLOWED_USER_IDS` (comma-separated)
85
+ - `SYNOLOGY_RATE_LIMIT`
86
+ - `OPENCLAW_BOT_NAME`
87
+
88
+ Config values override env vars.
89
+
90
+ `SYNOLOGY_CHAT_INCOMING_URL` cannot be set from a workspace `.env`; see [Workspace `.env` files](/gateway/security).
91
+
92
+ ## DM policy and access control
93
+
94
+ - `dmPolicy: "allowlist"` is the recommended default.
95
+ - `allowedUserIds` accepts a list (or comma-separated string) of Synology user IDs.
96
+ - In `allowlist` mode, an empty `allowedUserIds` list is treated as misconfiguration and the webhook route will not start (use `dmPolicy: "open"` with `allowedUserIds: ["*"]` for allow-all).
97
+ - `dmPolicy: "open"` allows public DMs only when `allowedUserIds` includes `"*"`; with restrictive entries, only matching users can chat.
98
+ - `dmPolicy: "disabled"` blocks DMs.
99
+ - Reply recipient binding stays on stable numeric `user_id` by default. `channels.synology-chat.dangerouslyAllowNameMatching: true` is break-glass compatibility mode that re-enables mutable username/nickname lookup for reply delivery.
100
+ - Pairing approvals work with:
101
+ - `openclaw pairing list synology-chat`
102
+ - `openclaw pairing approve synology-chat <CODE>`
103
+
104
+ ## Outbound delivery
105
+
106
+ Use numeric Synology Chat user IDs as targets.
107
+
108
+ Examples:
109
+
110
+ ```bash
111
+ openclaw message send --channel synology-chat --target 123456 --text "Hello from OpenClaw"
112
+ openclaw message send --channel synology-chat --target synology-chat:123456 --text "Hello again"
113
+ openclaw message send --channel synology-chat --target synology:123456 --text "Short prefix"
114
+ ```
115
+
116
+ Media sends are supported by URL-based file delivery.
117
+ Outbound file URLs must use `http` or `https`, and private or otherwise blocked network targets are rejected before OpenClaw forwards the URL to the NAS webhook.
118
+
119
+ ## Multi-account
120
+
121
+ Multiple Synology Chat accounts are supported under `channels.synology-chat.accounts`.
122
+ Each account can override token, incoming URL, webhook path, DM policy, and limits.
123
+ Direct-message sessions are isolated per account and user, so the same numeric `user_id`
124
+ on two different Synology accounts does not share transcript state.
125
+ Give each enabled account a distinct `webhookPath`. OpenClaw now rejects duplicate exact paths
126
+ and refuses to start named accounts that only inherit a shared webhook path in multi-account setups.
127
+ If you intentionally need legacy inheritance for a named account, set
128
+ `dangerouslyAllowInheritedWebhookPath: true` on that account or at `channels.synology-chat`,
129
+ but duplicate exact paths are still rejected fail-closed. Prefer explicit per-account paths.
130
+
131
+ ```json5
132
+ {
133
+ channels: {
134
+ "synology-chat": {
135
+ enabled: true,
136
+ accounts: {
137
+ default: {
138
+ token: "token-a",
139
+ incomingUrl: "https://nas-a.example.com/...token=...",
140
+ },
141
+ alerts: {
142
+ token: "token-b",
143
+ incomingUrl: "https://nas-b.example.com/...token=...",
144
+ webhookPath: "/webhook/synology-alerts",
145
+ dmPolicy: "allowlist",
146
+ allowedUserIds: ["987654"],
147
+ },
148
+ },
149
+ },
150
+ },
151
+ }
152
+ ```
153
+
154
+ ## Security notes
155
+
156
+ - Keep `token` secret and rotate it if leaked.
157
+ - Keep `allowInsecureSsl: false` unless you explicitly trust a self-signed local NAS cert.
158
+ - Inbound webhook requests are token-verified and rate-limited per sender.
159
+ - Invalid token checks use constant-time secret comparison and fail closed.
160
+ - Prefer `dmPolicy: "allowlist"` for production.
161
+ - Keep `dangerouslyAllowNameMatching` off unless you explicitly need legacy username-based reply delivery.
162
+ - Keep `dangerouslyAllowInheritedWebhookPath` off unless you explicitly accept shared-path routing risk in a multi-account setup.
163
+
164
+ ## Troubleshooting
165
+
166
+ - `Missing required fields (token, user_id, text)`:
167
+ - the outgoing webhook payload is missing one of the required fields
168
+ - if Synology sends the token in headers, make sure the gateway/proxy preserves those headers
169
+ - `Invalid token`:
170
+ - the outgoing webhook secret does not match `channels.synology-chat.token`
171
+ - the request is hitting the wrong account/webhook path
172
+ - a reverse proxy stripped the token header before the request reached OpenClaw
173
+ - `Rate limit exceeded`:
174
+ - too many invalid token attempts from the same source can temporarily lock that source out
175
+ - authenticated senders also have a separate per-user message rate limit
176
+ - `Allowlist is empty. Configure allowedUserIds or use dmPolicy=open with allowedUserIds=["*"].`:
177
+ - `dmPolicy="allowlist"` is enabled but no users are configured
178
+ - `User not authorized`:
179
+ - the sender's numeric `user_id` is not in `allowedUserIds`
180
+
181
+ ## Related
182
+
183
+ - [Channels Overview](/channels) — all supported channels
184
+ - [Pairing](/channels/pairing) — DM authentication and pairing flow
185
+ - [Groups](/channels/groups) — group chat behavior and mention gating
186
+ - [Channel Routing](/channels/channel-routing) — session routing for messages
187
+ - [Security](/gateway/security) — access model and hardening