vilvona 1.0.0

package/docs/plugins/voice-call.md

@@ -0,0 +1,942 @@
+---
+summary: "Place outbound and accept inbound voice calls via Twilio, Telnyx, or Plivo, with optional realtime voice and streaming transcription"
+read_when:
+  - You want to place an outbound voice call from OpenClaw
+  - You are configuring or developing the voice-call plugin
+  - You need realtime voice or streaming transcription on telephony
+title: "Voice call plugin"
+sidebarTitle: "Voice call"
+---
+
+Voice calls for OpenClaw via a plugin. Supports outbound notifications,
+multi-turn conversations, full-duplex realtime voice, streaming
+transcription, and inbound calls with allowlist policies.
+
+**Current providers:** `twilio` (Programmable Voice + Media Streams),
+`telnyx` (Call Control v2), `plivo` (Voice API + XML transfer + GetInput
+speech), `mock` (dev/no network).
+
+<Note>
+The Voice Call plugin runs **inside the Gateway process**. If you use a
+remote Gateway, install and configure the plugin on the machine running
+the Gateway, then restart the Gateway to load it.
+</Note>
+
+## Quick start
+
+<Steps>
+  <Step title="Install the plugin">
+    <Tabs>
+      <Tab title="From npm">
+        ```bash
+        openclaw plugins install @openclaw/voice-call
+        ```
+      </Tab>
+      <Tab title="From a local folder (dev)">
+        ```bash
+        PLUGIN_SRC=./path/to/local/voice-call-plugin
+        openclaw plugins install "$PLUGIN_SRC"
+        cd "$PLUGIN_SRC" && pnpm install
+        ```
+      </Tab>
+    </Tabs>
+
+    Use the bare package to follow the current official release tag. Pin an
+    exact version only when you need a reproducible install.
+
+    Restart the Gateway afterwards so the plugin loads.
+
+  </Step>
+  <Step title="Configure provider and webhook">
+    Set config under `plugins.entries.voice-call.config` (see
+    [Configuration](#configuration) below for the full shape). At minimum:
+    `provider`, provider credentials, `fromNumber`, and a publicly
+    reachable webhook URL.
+  </Step>
+  <Step title="Verify setup">
+    ```bash
+    openclaw voicecall setup
+    ```
+
+    The default output is readable in chat logs and terminals. It checks
+    plugin enablement, provider credentials, webhook exposure, and that
+    only one audio mode (`streaming` or `realtime`) is active. Use
+    `--json` for scripts.
+
+  </Step>
+  <Step title="Smoke test">
+    ```bash
+    openclaw voicecall smoke
+    openclaw voicecall smoke --to "+15555550123"
+    ```
+
+    Both are dry runs by default. Add `--yes` to actually place a short
+    outbound notify call:
+
+    ```bash
+    openclaw voicecall smoke --to "+15555550123" --yes
+    ```
+
+  </Step>
+</Steps>
+
+<Warning>
+For Twilio, Telnyx, and Plivo, setup must resolve to a **public webhook URL**.
+If `publicUrl`, the tunnel URL, the Tailscale URL, or the serve fallback
+resolves to loopback or private network space, setup fails instead of
+starting a provider that cannot receive carrier webhooks.
+</Warning>
+
+## Configuration
+
+If `enabled: true` but the selected provider is missing credentials,
+Gateway startup logs a setup-incomplete warning with the missing keys and
+skips starting the runtime. Commands, RPC calls, and agent tools still
+return the exact missing provider configuration when used.
+
+<Note>
+Voice-call credentials accept SecretRefs. `plugins.entries.voice-call.config.twilio.authToken`, `plugins.entries.voice-call.config.realtime.providers.*.apiKey`, `plugins.entries.voice-call.config.streaming.providers.*.apiKey`, and `plugins.entries.voice-call.config.tts.providers.*.apiKey` resolve through the standard SecretRef surface; see [SecretRef credential surface](/reference/secretref-credential-surface).
+</Note>
+
+```json5
+{
+  plugins: {
+    entries: {
+      "voice-call": {
+        enabled: true,
+        config: {
+          provider: "twilio", // or "telnyx" | "plivo" | "mock"
+          fromNumber: "+15550001234", // or TWILIO_FROM_NUMBER for Twilio
+          toNumber: "+15550005678",
+          sessionScope: "per-phone", // per-phone | per-call
+          numbers: {
+            "+15550009999": {
+              inboundGreeting: "Silver Fox Cards, how can I help?",
+              responseSystemPrompt: "You are a concise baseball card specialist.",
+              tts: {
+                providers: {
+                  openai: { speakerVoice: "alloy" },
+                },
+              },
+            },
+          },
+
+          twilio: {
+            accountSid: "ACxxxxxxxx",
+            authToken: "...",
+          },
+          telnyx: {
+            apiKey: "...",
+            connectionId: "...",
+            // Telnyx webhook public key from the Mission Control Portal
+            // (Base64; can also be set via TELNYX_PUBLIC_KEY).
+            publicKey: "...",
+          },
+          plivo: {
+            authId: "MAxxxxxxxxxxxxxxxxxxxx",
+            authToken: "...",
+          },
+
+          // Webhook server
+          serve: {
+            port: 3334,
+            path: "/voice/webhook",
+          },
+
+          // Webhook security (recommended for tunnels/proxies)
+          webhookSecurity: {
+            allowedHosts: ["voice.example.com"],
+            trustedProxyIPs: ["100.64.0.1"],
+          },
+
+          // Public exposure (pick one)
+          // publicUrl: "https://example.ngrok.app/voice/webhook",
+          // tunnel: { provider: "ngrok" },
+          // tailscale: { mode: "funnel", path: "/voice/webhook" },
+
+          outbound: {
+            defaultMode: "notify", // notify | conversation
+          },
+
+          streaming: { enabled: true /* see Streaming transcription */ },
+          realtime: { enabled: false /* see Realtime voice */ },
+        },
+      },
+    },
+  },
+}
+```
+
+<AccordionGroup>
+  <Accordion title="Provider exposure and security notes">
+    - Twilio, Telnyx, and Plivo all require a **publicly reachable** webhook URL.
+    - `mock` is a local dev provider (no network calls).
+    - Telnyx requires `telnyx.publicKey` (or `TELNYX_PUBLIC_KEY`) unless `skipSignatureVerification` is true.
+    - `skipSignatureVerification` is for local testing only.
+    - On ngrok free tier, set `publicUrl` to the exact ngrok URL; signature verification is always enforced.
+    - `tunnel.allowNgrokFreeTierLoopbackBypass: true` allows Twilio webhooks with invalid signatures **only** when `tunnel.provider="ngrok"` and `serve.bind` is loopback (ngrok local agent). Local dev only.
+    - Ngrok free-tier URLs can change or add interstitial behaviour; if `publicUrl` drifts, Twilio signatures fail. Production: prefer a stable domain or a Tailscale funnel.
+
+  </Accordion>
+  <Accordion title="Streaming connection caps">
+    - `streaming.preStartTimeoutMs` closes sockets that never send a valid `start` frame.
+    - `streaming.maxPendingConnections` caps total unauthenticated pre-start sockets.
+    - `streaming.maxPendingConnectionsPerIp` caps unauthenticated pre-start sockets per source IP.
+    - `streaming.maxConnections` caps total open media stream sockets (pending + active).
+
+  </Accordion>
+  <Accordion title="Legacy config migrations">
+    Older configs using `provider: "log"`, `twilio.from`, or legacy
+    `streaming.*` OpenAI keys are rewritten by `openclaw doctor --fix`.
+    Runtime fallback still accepts the old voice-call keys for now, but
+    the rewrite path is `openclaw doctor --fix` and the compat shim is
+    temporary.
+
+    Auto-migrated streaming keys:
+
+    - `streaming.sttProvider` → `streaming.provider`
+    - `streaming.openaiApiKey` → `streaming.providers.openai.apiKey`
+    - `streaming.sttModel` → `streaming.providers.openai.model`
+    - `streaming.silenceDurationMs` → `streaming.providers.openai.silenceDurationMs`
+    - `streaming.vadThreshold` → `streaming.providers.openai.vadThreshold`
+
+  </Accordion>
+</AccordionGroup>
+
+## Session scope
+
+By default, Voice Call uses `sessionScope: "per-phone"` so repeat calls from
+the same caller keep conversation memory. Set `sessionScope: "per-call"` when
+each carrier call should start with fresh context, for example reception,
+booking, IVR, or Google Meet bridge flows where the same phone number may
+represent different meetings.
+
+## Realtime voice conversations
+
+`realtime` selects a full-duplex realtime voice provider for live call
+audio. It is separate from `streaming`, which only forwards audio to
+realtime transcription providers.
+
+<Warning>
+`realtime.enabled` cannot be combined with `streaming.enabled`. Pick one
+audio mode per call.
+</Warning>
+
+Current runtime behaviour:
+
+- `realtime.enabled` is supported for Twilio Media Streams.
+- `realtime.provider` is optional. If unset, Voice Call uses the first registered realtime voice provider.
+- Bundled realtime voice providers: Google Gemini Live (`google`) and OpenAI (`openai`), registered by their provider plugins.
+- Provider-owned raw config lives under `realtime.providers.<providerId>`.
+- Voice Call exposes the shared `openclaw_agent_consult` realtime tool by default. The realtime model can call it when the caller asks for deeper reasoning, current information, or normal OpenClaw tools.
+- `realtime.consultPolicy` optionally adds guidance for when the realtime model should call `openclaw_agent_consult`.
+- `realtime.agentContext.enabled` is default-off. When enabled, Voice Call injects a bounded agent identity and selected workspace-file capsule into the realtime provider instructions at session setup.
+- `realtime.fastContext.enabled` is default-off. When enabled, Voice Call first searches indexed memory/session context for the consult question and returns those snippets to the realtime model within `realtime.fastContext.timeoutMs` before falling back to the full consult agent only if `realtime.fastContext.fallbackToConsult` is true.
+- If `realtime.provider` points at an unregistered provider, or no realtime voice provider is registered at all, Voice Call logs a warning and skips realtime media instead of failing the whole plugin.
+- Consult session keys reuse the stored call session when available, then fall back to the configured `sessionScope` (`per-phone` by default, or `per-call` for isolated calls).
+
+### Tool policy
+
+`realtime.toolPolicy` controls the consult run:
+
+| Policy           | Behavior                                                                                                                                 |
+| ---------------- | ---------------------------------------------------------------------------------------------------------------------------------------- |
+| `safe-read-only` | Expose the consult tool and limit the regular agent to `read`, `web_search`, `web_fetch`, `x_search`, `memory_search`, and `memory_get`. |
+| `owner`          | Expose the consult tool and let the regular agent use the normal agent tool policy.                                                      |
+| `none`           | Do not expose the consult tool. Custom `realtime.tools` are still passed through to the realtime provider.                               |
+
+`realtime.consultPolicy` controls only the realtime model instructions:
+
+| Policy        | Guidance                                                                                        |
+| ------------- | ----------------------------------------------------------------------------------------------- |
+| `auto`        | Keep the default prompt and let the provider decide when to call the consult tool.              |
+| `substantive` | Answer simple conversational glue directly and consult before facts, memory, tools, or context. |
+| `always`      | Consult before every substantive answer.                                                        |
+
+### Agent voice context
+
+Enable `realtime.agentContext` when the voice bridge should sound like the
+configured OpenClaw agent without paying a full agent-consult round trip on
+ordinary turns. The context capsule is added once when the realtime session is
+created, so it does not add per-turn latency. Calls to
+`openclaw_agent_consult` still run the full OpenClaw agent and should be used
+for tool work, current information, memory lookups, or workspace state.
+
+```json5
+{
+  plugins: {
+    entries: {
+      "voice-call": {
+        config: {
+          agentId: "main",
+          realtime: {
+            enabled: true,
+            provider: "google",
+            toolPolicy: "safe-read-only",
+            consultPolicy: "substantive",
+            agentContext: {
+              enabled: true,
+              maxChars: 6000,
+              includeIdentity: true,
+              includeWorkspaceFiles: true,
+              files: ["SOUL.md", "IDENTITY.md", "USER.md"],
+            },
+          },
+        },
+      },
+    },
+  },
+}
+```
+
+### Realtime provider examples
+
+<Tabs>
+  <Tab title="Google Gemini Live">
+    Defaults: API key from `realtime.providers.google.apiKey`,
+    `GEMINI_API_KEY`, or `GOOGLE_GENERATIVE_AI_API_KEY`; model
+    `gemini-2.5-flash-native-audio-preview-12-2025`; voice `Kore`.
+    `sessionResumption` and `contextWindowCompression` default on for longer,
+    reconnectable calls. Use `silenceDurationMs`, `startSensitivity`, and
+    `endSensitivity` to tune faster turn-taking on telephony audio.
+
+    ```json5
+    {
+      plugins: {
+        entries: {
+          "voice-call": {
+            config: {
+              provider: "twilio",
+              inboundPolicy: "allowlist",
+              allowFrom: ["+15550005678"],
+              realtime: {
+                enabled: true,
+                provider: "google",
+                instructions: "Speak briefly. Call openclaw_agent_consult before using deeper tools.",
+                toolPolicy: "safe-read-only",
+                consultPolicy: "substantive",
+                consultThinkingLevel: "low",
+                consultFastMode: true,
+                agentContext: { enabled: true },
+                providers: {
+                  google: {
+                    apiKey: "${GEMINI_API_KEY}",
+                    model: "gemini-2.5-flash-native-audio-preview-12-2025",
+                    speakerVoice: "Kore",
+                    silenceDurationMs: 500,
+                    startSensitivity: "high",
+                  },
+                },
+              },
+            },
+          },
+        },
+      },
+    }
+    ```
+
+  </Tab>
+  <Tab title="OpenAI">
+    ```json5
+    {
+      plugins: {
+        entries: {
+          "voice-call": {
+            config: {
+              realtime: {
+                enabled: true,
+                provider: "openai",
+                providers: {
+                  openai: { apiKey: "${OPENAI_API_KEY}" },
+                },
+              },
+            },
+          },
+        },
+      },
+    }
+    ```
+  </Tab>
+</Tabs>
+
+See [Google provider](/providers/google) and
+[OpenAI provider](/providers/openai) for provider-specific realtime voice
+options.
+
+## Streaming transcription
+
+`streaming` selects a realtime transcription provider for live call audio.
+
+Current runtime behavior:
+
+- `streaming.provider` is optional. If unset, Voice Call uses the first registered realtime transcription provider.
+- Bundled realtime transcription providers: Deepgram (`deepgram`), ElevenLabs (`elevenlabs`), Mistral (`mistral`), OpenAI (`openai`), and xAI (`xai`), registered by their provider plugins.
+- Provider-owned raw config lives under `streaming.providers.<providerId>`.
+- After Twilio sends an accepted stream `start` message, Voice Call registers the stream immediately, queues inbound media through the transcription provider while the provider connects, and starts the initial greeting only after realtime transcription is ready.
+- If `streaming.provider` points at an unregistered provider, or none is registered, Voice Call logs a warning and skips media streaming instead of failing the whole plugin.
+
+### Streaming provider examples
+
+<Tabs>
+  <Tab title="OpenAI">
+    Defaults: API key `streaming.providers.openai.apiKey` or
+    `OPENAI_API_KEY`; model `gpt-4o-transcribe`; `silenceDurationMs: 800`;
+    `vadThreshold: 0.5`.
+
+    ```json5
+    {
+      plugins: {
+        entries: {
+          "voice-call": {
+            config: {
+              streaming: {
+                enabled: true,
+                provider: "openai",
+                streamPath: "/voice/stream",
+                providers: {
+                  openai: {
+                    apiKey: "sk-...", // optional if OPENAI_API_KEY is set
+                    model: "gpt-4o-transcribe",
+                    silenceDurationMs: 800,
+                    vadThreshold: 0.5,
+                  },
+                },
+              },
+            },
+          },
+        },
+      },
+    }
+    ```
+
+  </Tab>
+  <Tab title="xAI">
+    Defaults: API key `streaming.providers.xai.apiKey` or `XAI_API_KEY`;
+    endpoint `wss://api.x.ai/v1/stt`; encoding `mulaw`; sample rate `8000`;
+    `endpointingMs: 800`; `interimResults: true`.
+
+    ```json5
+    {
+      plugins: {
+        entries: {
+          "voice-call": {
+            config: {
+              streaming: {
+                enabled: true,
+                provider: "xai",
+                streamPath: "/voice/stream",
+                providers: {
+                  xai: {
+                    apiKey: "${XAI_API_KEY}", // optional if XAI_API_KEY is set
+                    endpointingMs: 800,
+                    language: "en",
+                  },
+                },
+              },
+            },
+          },
+        },
+      },
+    }
+    ```
+
+  </Tab>
+</Tabs>
+
+## TTS for calls
+
+Voice Call uses the core `messages.tts` configuration for streaming
+speech on calls. You can override it under the plugin config with the
+**same shape** — it deep-merges with `messages.tts`.
+
+```json5
+{
+  tts: {
+    provider: "elevenlabs",
+    providers: {
+      elevenlabs: {
+        speakerVoiceId: "pMsXgVXv3BLzUgSXRplE",
+        modelId: "eleven_multilingual_v2",
+      },
+    },
+  },
+}
+```
+
+<Warning>
+**Microsoft speech is ignored for voice calls.** Telephony audio needs PCM;
+the current Microsoft transport does not expose telephony PCM output.
+</Warning>
+
+Behavior notes:
+
+- Legacy `tts.<provider>` keys inside plugin config (`openai`, `elevenlabs`, `microsoft`, `edge`) are repaired by `openclaw doctor --fix`; committed config should use `tts.providers.<provider>`.
+- Core TTS is used when Twilio media streaming is enabled; otherwise calls fall back to provider-native voices.
+- If a Twilio media stream is already active, Voice Call does not fall back to TwiML `<Say>`. If telephony TTS is unavailable in that state, the playback request fails instead of mixing two playback paths.
+- When telephony TTS falls back to a secondary provider, Voice Call logs a warning with the provider chain (`from`, `to`, `attempts`) for debugging.
+- When Twilio barge-in or stream teardown clears the pending TTS queue, queued playback requests settle instead of hanging callers awaiting playback completion.
+
+### TTS examples
+
+<Tabs>
+  <Tab title="Core TTS only">
+```json5
+{
+  messages: {
+    tts: {
+      provider: "openai",
+      providers: {
+        openai: { speakerVoice: "alloy" },
+      },
+    },
+  },
+}
+```
+  </Tab>
+  <Tab title="Override to ElevenLabs (calls only)">
+```json5
+{
+  plugins: {
+    entries: {
+      "voice-call": {
+        config: {
+          tts: {
+            provider: "elevenlabs",
+            providers: {
+              elevenlabs: {
+                apiKey: "elevenlabs_key",
+                speakerVoiceId: "pMsXgVXv3BLzUgSXRplE",
+                modelId: "eleven_multilingual_v2",
+              },
+            },
+          },
+        },
+      },
+    },
+  },
+}
+```
+  </Tab>
+  <Tab title="OpenAI model override (deep-merge)">
+```json5
+{
+  plugins: {
+    entries: {
+      "voice-call": {
+        config: {
+          tts: {
+            providers: {
+              openai: {
+                model: "gpt-4o-mini-tts",
+                speakerVoice: "marin",
+              },
+            },
+          },
+        },
+      },
+    },
+  },
+}
+```
+  </Tab>
+</Tabs>
+
+## Inbound calls
+
+Inbound policy defaults to `disabled`. To enable inbound calls, set:
+
+```json5
+{
+  inboundPolicy: "allowlist",
+  allowFrom: ["+15550001234"],
+  inboundGreeting: "Hello! How can I help?",
+}
+```
+
+<Warning>
+`inboundPolicy: "allowlist"` is a low-assurance caller-ID screen. The
+plugin normalizes the provider-supplied `From` value and compares it to
+`allowFrom`. Webhook verification authenticates provider delivery and
+payload integrity, but it does **not** prove PSTN/VoIP caller-number
+ownership. Treat `allowFrom` as caller-ID filtering, not strong caller
+identity.
+</Warning>
+
+Auto-responses use the agent system. Tune with `responseModel`,
+`responseSystemPrompt`, and `responseTimeoutMs`.
+
+### Per-number Routing
+
+Use `numbers` when one Voice Call plugin receives calls for multiple phone
+numbers and each number should behave like a different line. For example, one
+number can use a casual personal assistant while another uses a business
+persona, a different response agent, and a different TTS voice.
+
+Routes are selected from the provider-supplied dialed `To` number. Keys must be
+E.164 numbers. When a call arrives, Voice Call resolves the matching route once,
+stores the matched route on the call record, and reuses that effective config
+for the greeting, classic auto-response path, realtime consult path, and TTS
+playback. If no route matches, the global Voice Call config is used.
+Outbound calls do not use `numbers`; pass the outbound target, message, and
+session explicitly when initiating the call.
+
+Route overrides currently support:
+
+- `inboundGreeting`
+- `tts`
+- `agentId`
+- `responseModel`
+- `responseSystemPrompt`
+- `responseTimeoutMs`
+
+The `tts` route value deep-merges over the global Voice Call `tts` config, so
+you can usually override only the provider voice:
+
+```json5
+{
+  inboundGreeting: "Hello from the main line.",
+  responseSystemPrompt: "You are the default voice assistant.",
+  tts: {
+    provider: "openai",
+    providers: {
+      openai: { speakerVoice: "coral" },
+    },
+  },
+  numbers: {
+    "+15550001111": {
+      inboundGreeting: "Silver Fox Cards, how can I help?",
+      responseSystemPrompt: "You are a concise baseball card specialist.",
+      tts: {
+        providers: {
+          openai: { speakerVoice: "alloy" },
+        },
+      },
+    },
+  },
+}
+```
+
+### Spoken output contract
+
+For auto-responses, Voice Call appends a strict spoken-output contract to
+the system prompt:
+
+```text
+{"spoken":"..."}
+```
+
+Voice Call extracts speech text defensively:
+
+- Ignores payloads marked as reasoning/error content.
+- Parses direct JSON, fenced JSON, or inline `"spoken"` keys.
+- Falls back to plain text and removes likely planning/meta lead-in paragraphs.
+
+This keeps spoken playback focused on caller-facing text and avoids
+leaking planning text into audio.
+
+### Conversation startup behavior
+
+For outbound `conversation` calls, first-message handling is tied to live
+playback state:
+
+- Barge-in queue clear and auto-response are suppressed only while the initial greeting is actively speaking.
+- If initial playback fails, the call returns to `listening` and the initial message remains queued for retry.
+- Initial playback for Twilio streaming starts on stream connect without extra delay.
+- Barge-in aborts active playback and clears queued-but-not-yet-playing Twilio TTS entries. Cleared entries resolve as skipped, so follow-up response logic can continue without waiting on audio that will never play.
+- Realtime voice conversations use the realtime stream's own opening turn. Voice Call does **not** post a legacy `<Say>` TwiML update for that initial message, so outbound `<Connect><Stream>` sessions stay attached.
+
+### Twilio stream disconnect grace
+
+When a Twilio media stream disconnects, Voice Call waits **2000 ms** before
+auto-ending the call:
+
+- If the stream reconnects during that window, auto-end is canceled.
+- If no stream re-registers after the grace period, the call is ended to prevent stuck active calls.
+
+## Stale call reaper
+
+Use `staleCallReaperSeconds` to end calls that never receive a terminal
+webhook (for example, notify-mode calls that never complete). The default
+is `0` (disabled).
+
+Recommended ranges:
+
+- **Production:** `120`–`300` seconds for notify-style flows.
+- Keep this value **higher than `maxDurationSeconds`** so normal calls can finish. A good starting point is `maxDurationSeconds + 30–60` seconds.
+
+```json5
+{
+  plugins: {
+    entries: {
+      "voice-call": {
+        config: {
+          maxDurationSeconds: 300,
+          staleCallReaperSeconds: 360,
+        },
+      },
+    },
+  },
+}
+```
+
+## Webhook security
+
+When a proxy or tunnel sits in front of the Gateway, the plugin
+reconstructs the public URL for signature verification. These options
+control which forwarded headers are trusted:
+
+<ParamField path="webhookSecurity.allowedHosts" type="string[]">
+  Allowlist hosts from forwarding headers.
+</ParamField>
+<ParamField path="webhookSecurity.trustForwardingHeaders" type="boolean">
+  Trust forwarded headers without an allowlist.
+</ParamField>
+<ParamField path="webhookSecurity.trustedProxyIPs" type="string[]">
+  Only trust forwarded headers when the request remote IP matches the list.
+</ParamField>
+
+Additional protections:
+
+- Webhook **replay protection** is enabled for Twilio and Plivo. Replayed valid webhook requests are acknowledged but skipped for side effects.
+- Twilio conversation turns include a per-turn token in `<Gather>` callbacks, so stale/replayed speech callbacks cannot satisfy a newer pending transcript turn.
+- Unauthenticated webhook requests are rejected before body reads when the provider's required signature headers are missing.
+- The voice-call webhook uses the shared pre-auth body profile (64 KB / 5 seconds) plus a per-IP in-flight cap before signature verification.
+
+Example with a stable public host:
+
+```json5
+{
+  plugins: {
+    entries: {
+      "voice-call": {
+        config: {
+          publicUrl: "https://voice.example.com/voice/webhook",
+          webhookSecurity: {
+            allowedHosts: ["voice.example.com"],
+          },
+        },
+      },
+    },
+  },
+}
+```
+
+## CLI
+
+```bash
+openclaw voicecall call --to "+15555550123" --message "Hello from OpenClaw"
+openclaw voicecall start --to "+15555550123"   # alias for call
+openclaw voicecall continue --call-id <id> --message "Any questions?"
+openclaw voicecall speak --call-id <id> --message "One moment"
+openclaw voicecall dtmf --call-id <id> --digits "ww123456#"
+openclaw voicecall end --call-id <id>
+openclaw voicecall status --call-id <id>
+openclaw voicecall tail
+openclaw voicecall latency                      # summarize turn latency from logs
+openclaw voicecall expose --mode funnel
+```
+
+When the Gateway is already running, operational `voicecall` commands delegate
+to the Gateway-owned voice-call runtime so the CLI does not bind a second
+webhook server. If no Gateway is reachable, the commands fall back to a
+standalone CLI runtime.
+
+`latency` reads `calls.jsonl` from the default voice-call storage path.
+Use `--file <path>` to point at a different log and `--last <n>` to limit
+analysis to the last N records (default 200). Output includes p50/p90/p99
+for turn latency and listen-wait times.
+
+## Agent tool
+
+Tool name: `voice_call`.
+
+| Action          | Args                                       |
+| --------------- | ------------------------------------------ |
+| `initiate_call` | `message`, `to?`, `mode?`, `dtmfSequence?` |
+| `continue_call` | `callId`, `message`                        |
+| `speak_to_user` | `callId`, `message`                        |
+| `send_dtmf`     | `callId`, `digits`                         |
+| `end_call`      | `callId`                                   |
+| `get_status`    | `callId`                                   |
+
+This repo ships a matching skill doc at `skills/voice-call/SKILL.md`.
+
+## Gateway RPC
+
+| Method               | Args                                       |
+| -------------------- | ------------------------------------------ |
+| `voicecall.initiate` | `to?`, `message`, `mode?`, `dtmfSequence?` |
+| `voicecall.continue` | `callId`, `message`                        |
+| `voicecall.speak`    | `callId`, `message`                        |
+| `voicecall.dtmf`     | `callId`, `digits`                         |
+| `voicecall.end`      | `callId`                                   |
+| `voicecall.status`   | `callId`                                   |
+
+`dtmfSequence` is only valid with `mode: "conversation"`. Notify-mode calls
+should use `voicecall.dtmf` after the call exists if they need post-connect
+digits.
+
+## Troubleshooting
+
+### Setup fails webhook exposure
+
+Run setup from the same environment that runs the Gateway:
+
+```bash
+openclaw voicecall setup
+openclaw voicecall setup --json
+```
+
+For `twilio`, `telnyx`, and `plivo`, `webhook-exposure` must be green. A
+configured `publicUrl` still fails when it points at local or private network
+space, because the carrier cannot call back into those addresses. Do not use
+`localhost`, `127.0.0.1`, `0.0.0.0`, `10.x`, `172.16.x`-`172.31.x`,
+`192.168.x`, `169.254.x`, `fc00::/7`, or `fd00::/8` as `publicUrl`.
+
+Twilio notify-mode outbound calls send their initial `<Say>` TwiML directly in
+the create-call request, so the first spoken message does not depend on Twilio
+fetching webhook TwiML. A public webhook is still required for status callbacks,
+conversation calls, pre-connect DTMF, realtime streams, and post-connect call
+control.
+
+Use one public exposure path:
+
+```json5
+{
+  plugins: {
+    entries: {
+      "voice-call": {
+        config: {
+          publicUrl: "https://voice.example.com/voice/webhook",
+          // or
+          tunnel: { provider: "ngrok" },
+          // or
+          tailscale: { mode: "funnel", path: "/voice/webhook" },
+        },
+      },
+    },
+  },
+}
+```
+
+After changing config, restart or reload the Gateway, then run:
+
+```bash
+openclaw voicecall setup
+openclaw voicecall smoke
+```
+
+`voicecall smoke` is a dry run unless you pass `--yes`.
+
+### Provider credentials fail
+
+Check the selected provider and the required credential fields:
+
+- Twilio: `twilio.accountSid`, `twilio.authToken`, and `fromNumber`, or
+  `TWILIO_ACCOUNT_SID`, `TWILIO_AUTH_TOKEN`, and `TWILIO_FROM_NUMBER`.
+- Telnyx: `telnyx.apiKey`, `telnyx.connectionId`, `telnyx.publicKey`, and
+  `fromNumber`.
+- Plivo: `plivo.authId`, `plivo.authToken`, and `fromNumber`.
+
+Credentials must exist on the Gateway host. Editing a local shell profile does
+not affect an already running Gateway until it restarts or reloads its
+environment.
+
+### Calls start but provider webhooks do not arrive
+
+Confirm the provider console points at the exact public webhook URL:
+
+```text
+https://voice.example.com/voice/webhook
+```
+
+Then inspect runtime state:
+
+```bash
+openclaw voicecall status --call-id <id>
+openclaw voicecall tail
+openclaw logs --follow
+```
+
+Common causes:
+
+- `publicUrl` points at a different path than `serve.path`.
+- The tunnel URL changed after the Gateway started.
+- A proxy forwards the request but strips or rewrites host/proto headers.
+- Firewall or DNS routes the public hostname somewhere other than the Gateway.
+- The Gateway was restarted without the Voice Call plugin enabled.
+
+When a reverse proxy or tunnel is in front of the Gateway, set
+`webhookSecurity.allowedHosts` to the public hostname, or use
+`webhookSecurity.trustedProxyIPs` for a known proxy address. Use
+`webhookSecurity.trustForwardingHeaders` only when the proxy boundary is under
+your control.
+
+### Signature verification fails
+
+Provider signatures are checked against the public URL OpenClaw reconstructs
+from the incoming request. If signatures fail:
+
+- Confirm the provider webhook URL exactly matches `publicUrl`, including
+  scheme, host, and path.
+- For ngrok free-tier URLs, update `publicUrl` when the tunnel hostname changes.
+- Ensure the proxy preserves the original host and proto headers, or configure
+  `webhookSecurity.allowedHosts`.
+- Do not enable `skipSignatureVerification` outside local testing.
+
+### Google Meet Twilio joins fail
+
+Google Meet uses this plugin for Twilio dial-in joins. First verify Voice Call:
+
+```bash
+openclaw voicecall setup
+openclaw voicecall smoke --to "+15555550123"
+```
+
+Then verify the Google Meet transport explicitly:
+
+```bash
+openclaw googlemeet setup --transport twilio
+```
+
+If Voice Call is green but the Meet participant never joins, check the Meet
+dial-in number, PIN, and `--dtmf-sequence`. The phone call can be healthy while
+the meeting rejects or ignores an incorrect DTMF sequence.
+
+Google Meet starts the Twilio phone leg through `voicecall.start` with a
+pre-connect DTMF sequence. PIN-derived sequences include the Google Meet plugin's
+`voiceCall.dtmfDelayMs` as leading Twilio wait digits. The default is 12 seconds
+because Meet dial-in prompts can arrive late. Voice Call then redirects back to
+realtime handling before the intro greeting is requested.
+
+Use `openclaw logs --follow` for the live phase trace. A healthy Twilio Meet
+join logs this order:
+
+- Google Meet delegates the Twilio join to Voice Call.
+- Voice Call stores pre-connect DTMF TwiML.
+- Twilio initial TwiML is consumed and served before realtime handling.
+- Voice Call serves realtime TwiML for the Twilio call.
+- Google Meet requests intro speech with `voicecall.speak` after the post-DTMF delay.
+
+`openclaw voicecall tail` still shows persisted call records; it is useful for
+call state and transcripts, but not every webhook/realtime transition appears
+there.
+
+### Realtime call has no speech
+
+Confirm only one audio mode is enabled. `realtime.enabled` and
+`streaming.enabled` cannot both be true.
+
+For realtime Twilio calls, also verify:
+
+- A realtime provider plugin is loaded and registered.
+- `realtime.provider` is unset or names a registered provider.
+- The provider API key is available to the Gateway process.
+- `openclaw logs --follow` shows realtime TwiML served, the realtime bridge
+  started, and the initial greeting queued.
+
+## Related
+
+- [Talk mode](/nodes/talk)
+- [Text-to-speech](/tools/tts)
+- [Voice wake](/nodes/voicewake)