promptspeak-mcp-server 0.1.0

package/dist/recon/templates/customer-service/refund-request.js

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+/**
+ * ===============================================================================
+ * REFUND REQUEST TEMPLATE
+ * ===============================================================================
+ *
+ * Template for reconnaissance missions where the objective is to request a
+ * refund for a product or service. This is one of the most common customer
+ * service scenarios and often reveals how companies treat different types
+ * of customers (human vs. AI).
+ *
+ * Intelligence Focus:
+ * - How readily does the agent offer refunds?
+ * - What barriers are put in place?
+ * - Does behavior change based on persistence?
+ * - What escalation paths are available?
+ *
+ * ===============================================================================
+ */
+import { createReconSymbol } from '../../symbol/schema';
+import { buildPrimaryGoal, mergeTargetInfo } from '../types';
+// ===============================================================================
+// TEMPLATE CONFIGURATION
+// ===============================================================================
+/**
+ * Default intelligence requirements for refund scenarios.
+ */
+const REFUND_INTELLIGENCE_REQUIREMENTS = [
+    'What is the initial refund policy stated by the agent?',
+    'How many objections/barriers are presented before offering a refund?',
+    'What information is requested to process the refund?',
+    'Is a full refund, partial refund, or store credit offered first?',
+    'At what point (if any) is escalation to a human offered?',
+    'Does the agent attempt to retain the customer with offers/discounts?',
+    'How does the agent respond to expressions of dissatisfaction?',
+    'What automation vs. human decision patterns are visible?',
+];
+/**
+ * Suggested persona for refund requests.
+ */
+const REFUND_PERSONA = {
+    background: [
+        'Purchased a product/service that did not meet expectations',
+        'First time requesting a refund from this company',
+        'Reasonable customer who expects fair treatment',
+    ],
+    traits: [
+        'Polite but firm',
+        'Knows consumer rights',
+        'Not easily dismissed',
+        'Documents interactions',
+    ],
+    knowledge_level: 'familiar',
+    patience_level: 'medium',
+};
+/**
+ * Additional red lines specific to refund scenarios.
+ */
+const REFUND_RED_LINES = [
+    {
+        id: 'REFUND_RL001',
+        prohibition: 'Do not provide real payment card numbers or bank account details',
+        rationale: 'Financial security - use fictional payment references only',
+        on_approach: 'halt',
+    },
+    {
+        id: 'REFUND_RL002',
+        prohibition: 'Do not agree to physical returns or provide shipping labels',
+        rationale: 'Avoid real-world logistics - reconnaissance only',
+        on_approach: 'halt',
+    },
+];
+/**
+ * Default target for refund scenarios.
+ */
+const DEFAULT_TARGET = {
+    type: 'customer_service_chatbot',
+    platform: 'web_chat',
+    known_characteristics: [
+        'Likely has refund policies programmed',
+        'May have authorization limits',
+        'Probably tracks conversation history',
+    ],
+};
+// ===============================================================================
+// TEMPLATE IMPLEMENTATION
+// ===============================================================================
+/**
+ * Create a refund request mission.
+ *
+ * @param overrides - Optional overrides to customize the mission
+ * @param config - Optional template-specific configuration
+ * @returns A configured MarineReconSymbol for the refund mission
+ *
+ * @example
+ * ```typescript
+ * // Basic refund mission
+ * const symbol = createRefundRequestMission({
+ *   created_by: 'user:chris',
+ * });
+ *
+ * // Customized refund mission
+ * const symbol = createRefundRequestMission({
+ *   created_by: 'user:chris',
+ *   target: {
+ *     type: 'customer_service_chatbot',
+ *     platform: 'web_chat',
+ *     organization: 'Acme Corp',
+ *   },
+ *   mission_name: 'Acme Refund Test',
+ * });
+ * ```
+ */
+export function createRefundRequestMission(overrides, config) {
+    const primaryGoal = buildPrimaryGoal(config?.productOrService
+        ? `Request a refund for {product} and document the process, barriers, and agent behavior`
+        : 'Request a refund for a recent purchase and document the process, barriers, and agent behavior', config);
+    const request = {
+        mission_name: overrides?.mission_name || 'Refund Request Recon',
+        primary_goal: overrides?.primary_goal || primaryGoal,
+        intelligence_requirements: [
+            ...REFUND_INTELLIGENCE_REQUIREMENTS,
+            ...(overrides?.intelligence_requirements || []),
+        ],
+        target: mergeTargetInfo(DEFAULT_TARGET, overrides?.target),
+        red_lines: [
+            ...REFUND_RED_LINES,
+            ...(overrides?.red_lines || []),
+        ],
+        created_by: overrides?.created_by || 'template:refund-request',
+        // Note: dual_track_config is left to defaults from createReconSymbol
+        // The suggested persona is documented but not enforced - users can override
+        ...overrides,
+    };
+    return createReconSymbol(request);
+}
+// ===============================================================================
+// TEMPLATE EXPORT
+// ===============================================================================
+/**
+ * Refund Request Mission Template.
+ *
+ * Use this template when you want to test how a customer service system
+ * handles refund requests. The template is pre-configured with appropriate
+ * intelligence requirements and persona settings for this scenario.
+ */
+export const refundRequestTemplate = {
+    id: 'refund-request',
+    name: 'Refund Request',
+    description: 'Request a refund for a product or service and document the process, barriers, and agent behavior patterns.',
+    category: 'customer_service',
+    subCategory: 'refund',
+    tags: ['refund', 'money-back', 'return', 'customer-service', 'common'],
+    defaultTargetType: 'customer_service_chatbot',
+    defaultPlatform: 'web_chat',
+    suggestedPersona: REFUND_PERSONA,
+    intelligenceRequirements: REFUND_INTELLIGENCE_REQUIREMENTS,
+    additionalRedLines: REFUND_RED_LINES,
+    createMission: createRefundRequestMission,
+};
+export default refundRequestTemplate;
+//# sourceMappingURL=refund-request.js.map

package/dist/recon/templates/customer-service/refund-request.js.map

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package/dist/recon/templates/index.d.ts

@@ -0,0 +1,186 @@
+/**
+ * ===============================================================================
+ * MISSION TEMPLATES
+ * ===============================================================================
+ *
+ * Pre-configured mission templates for common reconnaissance scenarios.
+ * Templates provide sensible defaults, reducing configuration overhead while
+ * remaining fully customizable via overrides.
+ *
+ * Usage:
+ * ```typescript
+ * import { TEMPLATE_REGISTRY, createMissionFromTemplate } from './templates';
+ *
+ * // List available templates
+ * const templates = TEMPLATE_REGISTRY.getAll();
+ *
+ * // Create a mission from a template
+ * const symbol = createMissionFromTemplate({
+ *   templateId: 'refund-request',
+ *   createdBy: 'user:chris',
+ *   target: { organization: 'Acme Corp' },
+ * });
+ *
+ * // Or use the template directly
+ * const template = TEMPLATE_REGISTRY.get('refund-request');
+ * const symbol = template.createMission({ created_by: 'user:chris' });
+ * ```
+ *
+ * ===============================================================================
+ */
+export * from './types';
+export * from './customer-service';
+export * from './sales';
+export * from './support';
+import { MissionTemplate, TemplateRegistry, TemplateCategory, CreateMissionFromTemplateRequest } from './types';
+import { MarineReconSymbol, TargetInfo } from '../types';
+/**
+ * The global template registry.
+ *
+ * @example
+ * ```typescript
+ * // Get a specific template
+ * const template = TEMPLATE_REGISTRY.get('refund-request');
+ *
+ * // List all templates
+ * const all = TEMPLATE_REGISTRY.getAll();
+ *
+ * // Get templates by category
+ * const customerService = TEMPLATE_REGISTRY.getByCategory('customer_service');
+ *
+ * // Search by tag
+ * const refundTemplates = TEMPLATE_REGISTRY.getByTag('refund');
+ * ```
+ */
+export declare const TEMPLATE_REGISTRY: TemplateRegistry;
+/**
+ * Create a mission from a template.
+ *
+ * This is the recommended way to create missions from templates, as it handles
+ * target merging and provides a consistent interface.
+ *
+ * @param request - The template request configuration
+ * @returns A configured MarineReconSymbol
+ * @throws Error if the template ID is not found
+ *
+ * @example
+ * ```typescript
+ * const symbol = createMissionFromTemplate({
+ *   templateId: 'refund-request',
+ *   createdBy: 'user:chris',
+ *   target: {
+ *     organization: 'Acme Corp',
+ *     endpoint: 'https://acme.com/support',
+ *   },
+ *   templateConfig: {
+ *     productOrService: 'Premium subscription',
+ *     amount: 99.99,
+ *   },
+ * });
+ * ```
+ */
+export declare function createMissionFromTemplate(request: CreateMissionFromTemplateRequest): MarineReconSymbol;
+/**
+ * List all available templates with their metadata.
+ *
+ * @returns Array of template summaries
+ *
+ * @example
+ * ```typescript
+ * const summaries = listTemplates();
+ * summaries.forEach(t => {
+ *   console.log(`${t.id}: ${t.name} (${t.category})`);
+ * });
+ * ```
+ */
+export declare function listTemplates(): TemplateSummary[];
+/**
+ * Summary of a template (without the factory function).
+ */
+export interface TemplateSummary {
+    id: string;
+    name: string;
+    description: string;
+    category: TemplateCategory;
+    subCategory?: string;
+    tags: string[];
+    defaultTargetType: TargetInfo['type'];
+    defaultPlatform: TargetInfo['platform'];
+}
+/**
+ * Get templates organized by category.
+ *
+ * @returns Object with templates grouped by category
+ *
+ * @example
+ * ```typescript
+ * const byCategory = getTemplatesByCategory();
+ * console.log(byCategory.customer_service.length); // 3
+ * console.log(byCategory.sales.length); // 2
+ * ```
+ */
+export declare function getTemplatesByCategory(): Record<TemplateCategory, MissionTemplate[]>;
+/**
+ * Search templates by query string.
+ *
+ * Searches across template ID, name, description, and tags.
+ *
+ * @param query - Search query
+ * @returns Matching templates
+ *
+ * @example
+ * ```typescript
+ * const results = searchTemplates('refund');
+ * // Returns templates with 'refund' in ID, name, description, or tags
+ * ```
+ */
+export declare function searchTemplates(query: string): MissionTemplate[];
+/**
+ * Quick-start functions for common scenarios.
+ * These provide the simplest way to create a mission.
+ */
+/**
+ * Create a refund request mission (quick-start).
+ *
+ * @param createdBy - Creator identifier
+ * @param organization - Target organization (optional)
+ * @returns Configured mission symbol
+ */
+export declare function quickRefundMission(createdBy: string, organization?: string): MarineReconSymbol;
+/**
+ * Create a complaint mission (quick-start).
+ *
+ * @param createdBy - Creator identifier
+ * @param organization - Target organization (optional)
+ * @returns Configured mission symbol
+ */
+export declare function quickComplaintMission(createdBy: string, organization?: string): MarineReconSymbol;
+/**
+ * Create a price negotiation mission (quick-start).
+ *
+ * @param createdBy - Creator identifier
+ * @param organization - Target organization (optional)
+ * @returns Configured mission symbol
+ */
+export declare function quickNegotiationMission(createdBy: string, organization?: string): MarineReconSymbol;
+/**
+ * Create a troubleshooting mission (quick-start).
+ *
+ * @param createdBy - Creator identifier
+ * @param organization - Target organization (optional)
+ * @returns Configured mission symbol
+ */
+export declare function quickTroubleshootingMission(createdBy: string, organization?: string): MarineReconSymbol;
+declare const _default: {
+    TEMPLATE_REGISTRY: TemplateRegistry;
+    createMissionFromTemplate: typeof createMissionFromTemplate;
+    listTemplates: typeof listTemplates;
+    getTemplatesByCategory: typeof getTemplatesByCategory;
+    searchTemplates: typeof searchTemplates;
+    quickRefundMission: typeof quickRefundMission;
+    quickComplaintMission: typeof quickComplaintMission;
+    quickNegotiationMission: typeof quickNegotiationMission;
+    quickTroubleshootingMission: typeof quickTroubleshootingMission;
+};
+export default _default;
+//# sourceMappingURL=index.d.ts.map

package/dist/recon/templates/index.d.ts.map

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package/dist/recon/templates/index.js

@@ -0,0 +1,316 @@
+/**
+ * ===============================================================================
+ * MISSION TEMPLATES
+ * ===============================================================================
+ *
+ * Pre-configured mission templates for common reconnaissance scenarios.
+ * Templates provide sensible defaults, reducing configuration overhead while
+ * remaining fully customizable via overrides.
+ *
+ * Usage:
+ * ```typescript
+ * import { TEMPLATE_REGISTRY, createMissionFromTemplate } from './templates';
+ *
+ * // List available templates
+ * const templates = TEMPLATE_REGISTRY.getAll();
+ *
+ * // Create a mission from a template
+ * const symbol = createMissionFromTemplate({
+ *   templateId: 'refund-request',
+ *   createdBy: 'user:chris',
+ *   target: { organization: 'Acme Corp' },
+ * });
+ *
+ * // Or use the template directly
+ * const template = TEMPLATE_REGISTRY.get('refund-request');
+ * const symbol = template.createMission({ created_by: 'user:chris' });
+ * ```
+ *
+ * ===============================================================================
+ */
+// Export types
+export * from './types';
+// Export category templates
+export * from './customer-service';
+export * from './sales';
+export * from './support';
+// Import templates for registry
+import { customerServiceTemplates } from './customer-service';
+import { salesTemplates } from './sales';
+import { supportTemplates } from './support';
+import { mergeTargetInfo, } from './types';
+// ===============================================================================
+// TEMPLATE REGISTRY
+// ===============================================================================
+/**
+ * In-memory template registry implementation.
+ */
+class TemplateRegistryImpl {
+    templates = new Map();
+    /**
+     * Get a template by ID.
+     */
+    get(id) {
+        return this.templates.get(id);
+    }
+    /**
+     * Get all registered templates.
+     */
+    getAll() {
+        return Array.from(this.templates.values());
+    }
+    /**
+     * Get templates by category.
+     */
+    getByCategory(category) {
+        return this.getAll().filter(t => t.category === category);
+    }
+    /**
+     * Search templates by tag.
+     */
+    getByTag(tag) {
+        const lowerTag = tag.toLowerCase();
+        return this.getAll().filter(t => t.tags.some(templateTag => templateTag.toLowerCase().includes(lowerTag)));
+    }
+    /**
+     * Register a new template.
+     */
+    register(template) {
+        if (this.templates.has(template.id)) {
+            throw new Error(`Template with ID '${template.id}' is already registered`);
+        }
+        this.templates.set(template.id, template);
+    }
+    /**
+     * List all template IDs.
+     */
+    listIds() {
+        return Array.from(this.templates.keys());
+    }
+    /**
+     * Check if a template exists.
+     */
+    has(id) {
+        return this.templates.has(id);
+    }
+}
+// Create and populate the registry
+const registry = new TemplateRegistryImpl();
+// Register all templates
+[...customerServiceTemplates, ...salesTemplates, ...supportTemplates].forEach(template => {
+    registry.register(template);
+});
+/**
+ * The global template registry.
+ *
+ * @example
+ * ```typescript
+ * // Get a specific template
+ * const template = TEMPLATE_REGISTRY.get('refund-request');
+ *
+ * // List all templates
+ * const all = TEMPLATE_REGISTRY.getAll();
+ *
+ * // Get templates by category
+ * const customerService = TEMPLATE_REGISTRY.getByCategory('customer_service');
+ *
+ * // Search by tag
+ * const refundTemplates = TEMPLATE_REGISTRY.getByTag('refund');
+ * ```
+ */
+export const TEMPLATE_REGISTRY = registry;
+// ===============================================================================
+// CONVENIENCE FUNCTIONS
+// ===============================================================================
+/**
+ * Create a mission from a template.
+ *
+ * This is the recommended way to create missions from templates, as it handles
+ * target merging and provides a consistent interface.
+ *
+ * @param request - The template request configuration
+ * @returns A configured MarineReconSymbol
+ * @throws Error if the template ID is not found
+ *
+ * @example
+ * ```typescript
+ * const symbol = createMissionFromTemplate({
+ *   templateId: 'refund-request',
+ *   createdBy: 'user:chris',
+ *   target: {
+ *     organization: 'Acme Corp',
+ *     endpoint: 'https://acme.com/support',
+ *   },
+ *   templateConfig: {
+ *     productOrService: 'Premium subscription',
+ *     amount: 99.99,
+ *   },
+ * });
+ * ```
+ */
+export function createMissionFromTemplate(request) {
+    const template = TEMPLATE_REGISTRY.get(request.templateId);
+    if (!template) {
+        throw new Error(`Template '${request.templateId}' not found. ` +
+            `Available templates: ${TEMPLATE_REGISTRY.listIds().join(', ')}`);
+    }
+    // Build the default target from template
+    const defaultTarget = {
+        type: template.defaultTargetType,
+        platform: template.defaultPlatform,
+    };
+    // Merge with any target overrides
+    const target = request.target
+        ? mergeTargetInfo(defaultTarget, request.target)
+        : defaultTarget;
+    // Create the mission with overrides
+    return template.createMission({
+        created_by: request.createdBy,
+        target,
+        ...request.overrides,
+    }, request.templateConfig);
+}
+/**
+ * List all available templates with their metadata.
+ *
+ * @returns Array of template summaries
+ *
+ * @example
+ * ```typescript
+ * const summaries = listTemplates();
+ * summaries.forEach(t => {
+ *   console.log(`${t.id}: ${t.name} (${t.category})`);
+ * });
+ * ```
+ */
+export function listTemplates() {
+    return TEMPLATE_REGISTRY.getAll().map(t => ({
+        id: t.id,
+        name: t.name,
+        description: t.description,
+        category: t.category,
+        subCategory: t.subCategory,
+        tags: t.tags,
+        defaultTargetType: t.defaultTargetType,
+        defaultPlatform: t.defaultPlatform,
+    }));
+}
+/**
+ * Get templates organized by category.
+ *
+ * @returns Object with templates grouped by category
+ *
+ * @example
+ * ```typescript
+ * const byCategory = getTemplatesByCategory();
+ * console.log(byCategory.customer_service.length); // 3
+ * console.log(byCategory.sales.length); // 2
+ * ```
+ */
+export function getTemplatesByCategory() {
+    return {
+        customer_service: TEMPLATE_REGISTRY.getByCategory('customer_service'),
+        sales: TEMPLATE_REGISTRY.getByCategory('sales'),
+        support: TEMPLATE_REGISTRY.getByCategory('support'),
+        general: TEMPLATE_REGISTRY.getByCategory('general'),
+    };
+}
+/**
+ * Search templates by query string.
+ *
+ * Searches across template ID, name, description, and tags.
+ *
+ * @param query - Search query
+ * @returns Matching templates
+ *
+ * @example
+ * ```typescript
+ * const results = searchTemplates('refund');
+ * // Returns templates with 'refund' in ID, name, description, or tags
+ * ```
+ */
+export function searchTemplates(query) {
+    const lowerQuery = query.toLowerCase();
+    return TEMPLATE_REGISTRY.getAll().filter(t => t.id.toLowerCase().includes(lowerQuery) ||
+        t.name.toLowerCase().includes(lowerQuery) ||
+        t.description.toLowerCase().includes(lowerQuery) ||
+        t.tags.some(tag => tag.toLowerCase().includes(lowerQuery)));
+}
+// ===============================================================================
+// QUICK-START FUNCTIONS
+// ===============================================================================
+/**
+ * Quick-start functions for common scenarios.
+ * These provide the simplest way to create a mission.
+ */
+/**
+ * Create a refund request mission (quick-start).
+ *
+ * @param createdBy - Creator identifier
+ * @param organization - Target organization (optional)
+ * @returns Configured mission symbol
+ */
+export function quickRefundMission(createdBy, organization) {
+    return createMissionFromTemplate({
+        templateId: 'refund-request',
+        createdBy,
+        target: organization ? { organization } : undefined,
+    });
+}
+/**
+ * Create a complaint mission (quick-start).
+ *
+ * @param createdBy - Creator identifier
+ * @param organization - Target organization (optional)
+ * @returns Configured mission symbol
+ */
+export function quickComplaintMission(createdBy, organization) {
+    return createMissionFromTemplate({
+        templateId: 'complaint',
+        createdBy,
+        target: organization ? { organization } : undefined,
+    });
+}
+/**
+ * Create a price negotiation mission (quick-start).
+ *
+ * @param createdBy - Creator identifier
+ * @param organization - Target organization (optional)
+ * @returns Configured mission symbol
+ */
+export function quickNegotiationMission(createdBy, organization) {
+    return createMissionFromTemplate({
+        templateId: 'price-negotiation',
+        createdBy,
+        target: organization ? { organization } : undefined,
+    });
+}
+/**
+ * Create a troubleshooting mission (quick-start).
+ *
+ * @param createdBy - Creator identifier
+ * @param organization - Target organization (optional)
+ * @returns Configured mission symbol
+ */
+export function quickTroubleshootingMission(createdBy, organization) {
+    return createMissionFromTemplate({
+        templateId: 'troubleshooting',
+        createdBy,
+        target: organization ? { organization } : undefined,
+    });
+}
+// ===============================================================================
+// DEFAULT EXPORT
+// ===============================================================================
+export default {
+    TEMPLATE_REGISTRY,
+    createMissionFromTemplate,
+    listTemplates,
+    getTemplatesByCategory,
+    searchTemplates,
+    quickRefundMission,
+    quickComplaintMission,
+    quickNegotiationMission,
+    quickTroubleshootingMission,
+};
+//# sourceMappingURL=index.js.map

package/dist/recon/templates/index.js.map

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