@webex/contact-center 3.12.0-llmrefactor.1 → 3.12.0-llmrefactor.11

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (198) hide show
  1. package/.sdd/manifest.json +7 -5
  2. package/ai-docs/ARCHITECTURE.md +1 -1
  3. package/ai-docs/CONTRACTS.md +8 -3
  4. package/ai-docs/SECURITY.md +1 -1
  5. package/ai-docs/contact-center-spec.md +22 -4
  6. package/ai-docs/features/consult-transfer-list-policy/spec/feature-spec.md +362 -0
  7. package/dist/cc.js +544 -12
  8. package/dist/cc.js.map +1 -1
  9. package/dist/config.js +7 -0
  10. package/dist/config.js.map +1 -1
  11. package/dist/constants.js +10 -2
  12. package/dist/constants.js.map +1 -1
  13. package/dist/index.js.map +1 -1
  14. package/dist/metrics/MetricsManager.js +16 -0
  15. package/dist/metrics/MetricsManager.js.map +1 -1
  16. package/dist/metrics/behavioral-events.js +104 -0
  17. package/dist/metrics/behavioral-events.js.map +1 -1
  18. package/dist/metrics/constants.js +18 -0
  19. package/dist/metrics/constants.js.map +1 -1
  20. package/dist/services/AddressBook.js +18 -15
  21. package/dist/services/AddressBook.js.map +1 -1
  22. package/dist/services/AnswerCallOnWebexService.js +202 -0
  23. package/dist/services/AnswerCallOnWebexService.js.map +1 -0
  24. package/dist/services/EntryPoint.js +46 -68
  25. package/dist/services/EntryPoint.js.map +1 -1
  26. package/dist/services/Queue.js +27 -22
  27. package/dist/services/Queue.js.map +1 -1
  28. package/dist/services/WebexCrossClientService.js +222 -0
  29. package/dist/services/WebexCrossClientService.js.map +1 -0
  30. package/dist/services/WxAppTelephonyMercurySync.js +108 -0
  31. package/dist/services/WxAppTelephonyMercurySync.js.map +1 -0
  32. package/dist/services/config/Util.js +3 -0
  33. package/dist/services/config/Util.js.map +1 -1
  34. package/dist/services/config/constants.js +10 -6
  35. package/dist/services/config/constants.js.map +1 -1
  36. package/dist/services/config/types.js +4 -0
  37. package/dist/services/config/types.js.map +1 -1
  38. package/dist/services/core/Err.js.map +1 -1
  39. package/dist/services/core/WebexRequest.js +6 -2
  40. package/dist/services/core/WebexRequest.js.map +1 -1
  41. package/dist/services/core/aqm-reqs.js +28 -14
  42. package/dist/services/core/aqm-reqs.js.map +1 -1
  43. package/dist/services/core/types.js.map +1 -1
  44. package/dist/services/task/Task.js +73 -7
  45. package/dist/services/task/Task.js.map +1 -1
  46. package/dist/services/task/TaskFactory.js +8 -4
  47. package/dist/services/task/TaskFactory.js.map +1 -1
  48. package/dist/services/task/TaskManager.js +490 -21
  49. package/dist/services/task/TaskManager.js.map +1 -1
  50. package/dist/services/task/WebexCallingUtils.js +70 -0
  51. package/dist/services/task/WebexCallingUtils.js.map +1 -0
  52. package/dist/services/task/constants.js +4 -1
  53. package/dist/services/task/constants.js.map +1 -1
  54. package/dist/services/task/contact.js +29 -0
  55. package/dist/services/task/contact.js.map +1 -1
  56. package/dist/services/task/digital/Digital.js +3 -2
  57. package/dist/services/task/digital/Digital.js.map +1 -1
  58. package/dist/services/task/state-machine/TaskStateMachine.js +162 -53
  59. package/dist/services/task/state-machine/TaskStateMachine.js.map +1 -1
  60. package/dist/services/task/state-machine/actions.js +6 -1
  61. package/dist/services/task/state-machine/actions.js.map +1 -1
  62. package/dist/services/task/state-machine/guards.js +7 -10
  63. package/dist/services/task/state-machine/guards.js.map +1 -1
  64. package/dist/services/task/state-machine/types.js.map +1 -1
  65. package/dist/services/task/state-machine/uiControlsComputer.js +118 -18
  66. package/dist/services/task/state-machine/uiControlsComputer.js.map +1 -1
  67. package/dist/services/task/types.js +16 -1
  68. package/dist/services/task/types.js.map +1 -1
  69. package/dist/services/task/voice/Voice.js +456 -15
  70. package/dist/services/task/voice/Voice.js.map +1 -1
  71. package/dist/services/task/voice/WebRTC.js +4 -1
  72. package/dist/services/task/voice/WebRTC.js.map +1 -1
  73. package/dist/services/task/voice/wxAppVoiceMethods.js +354 -0
  74. package/dist/services/task/voice/wxAppVoiceMethods.js.map +1 -0
  75. package/dist/services/wxAppDiagnosticLogging.js +122 -0
  76. package/dist/services/wxAppDiagnosticLogging.js.map +1 -0
  77. package/dist/services/wxAppTelephonyUtils.js +19 -0
  78. package/dist/services/wxAppTelephonyUtils.js.map +1 -0
  79. package/dist/types/cc.d.ts +78 -4
  80. package/dist/types/config.d.ts +7 -0
  81. package/dist/types/constants.d.ts +8 -0
  82. package/dist/types/index.d.ts +3 -1
  83. package/dist/types/metrics/MetricsManager.d.ts +6 -0
  84. package/dist/types/metrics/constants.d.ts +17 -0
  85. package/dist/types/services/AddressBook.d.ts +2 -1
  86. package/dist/types/services/AnswerCallOnWebexService.d.ts +38 -0
  87. package/dist/types/services/EntryPoint.d.ts +7 -5
  88. package/dist/types/services/Queue.d.ts +5 -3
  89. package/dist/types/services/WebexCrossClientService.d.ts +32 -0
  90. package/dist/types/services/WxAppTelephonyMercurySync.d.ts +28 -0
  91. package/dist/types/services/config/constants.d.ts +8 -5
  92. package/dist/types/services/config/types.d.ts +17 -4
  93. package/dist/types/services/core/Err.d.ts +2 -0
  94. package/dist/types/services/core/WebexRequest.d.ts +1 -0
  95. package/dist/types/services/core/types.d.ts +2 -0
  96. package/dist/types/services/task/Task.d.ts +20 -2
  97. package/dist/types/services/task/TaskFactory.d.ts +2 -1
  98. package/dist/types/services/task/WebexCallingUtils.d.ts +11 -0
  99. package/dist/types/services/task/constants.d.ts +3 -0
  100. package/dist/types/services/task/contact.d.ts +4 -0
  101. package/dist/types/services/task/digital/Digital.d.ts +2 -2
  102. package/dist/types/services/task/state-machine/TaskStateMachine.d.ts +304 -56
  103. package/dist/types/services/task/state-machine/guards.d.ts +6 -5
  104. package/dist/types/services/task/state-machine/types.d.ts +9 -1
  105. package/dist/types/services/task/types.d.ts +81 -4
  106. package/dist/types/services/task/voice/Voice.d.ts +52 -9
  107. package/dist/types/services/task/voice/WebRTC.d.ts +2 -2
  108. package/dist/types/services/task/voice/wxAppVoiceMethods.d.ts +55 -0
  109. package/dist/types/services/wxAppDiagnosticLogging.d.ts +51 -0
  110. package/dist/types/services/wxAppTelephonyUtils.d.ts +5 -0
  111. package/dist/types/types.d.ts +14 -8
  112. package/dist/types/utils/PageCache.d.ts +20 -3
  113. package/dist/types.js +7 -2
  114. package/dist/types.js.map +1 -1
  115. package/dist/utils/PageCache.js +19 -5
  116. package/dist/utils/PageCache.js.map +1 -1
  117. package/dist/webex.js +1 -1
  118. package/package.json +8 -8
  119. package/src/cc.ts +657 -12
  120. package/src/config.ts +7 -0
  121. package/src/constants.ts +8 -0
  122. package/src/index.ts +2 -0
  123. package/src/metrics/MetricsManager.ts +16 -0
  124. package/src/metrics/ai-docs/metrics-spec.md +78 -10
  125. package/src/metrics/behavioral-events.ts +106 -0
  126. package/src/metrics/constants.ts +20 -0
  127. package/src/services/AddressBook.ts +17 -6
  128. package/src/services/AnswerCallOnWebexService.ts +239 -0
  129. package/src/services/EntryPoint.ts +59 -60
  130. package/src/services/Queue.ts +29 -12
  131. package/src/services/WebexCrossClientService.ts +293 -0
  132. package/src/services/WxAppTelephonyMercurySync.ts +142 -0
  133. package/src/services/agent/ai-docs/agent-spec.md +1 -0
  134. package/src/services/ai-docs/AGENTS.md +10 -10
  135. package/src/services/ai-docs/services-spec.md +6 -1
  136. package/src/services/config/Util.ts +3 -0
  137. package/src/services/config/ai-docs/AGENTS.md +1 -1
  138. package/src/services/config/ai-docs/ARCHITECTURE.md +2 -2
  139. package/src/services/config/ai-docs/config-spec.md +6 -0
  140. package/src/services/config/constants.ts +10 -6
  141. package/src/services/config/types.ts +16 -4
  142. package/src/services/core/Err.ts +1 -0
  143. package/src/services/core/WebexRequest.ts +3 -1
  144. package/src/services/core/ai-docs/core-spec.md +5 -1
  145. package/src/services/core/aqm-reqs.ts +30 -15
  146. package/src/services/core/types.ts +2 -0
  147. package/src/services/task/Task.ts +79 -8
  148. package/src/services/task/TaskFactory.ts +8 -3
  149. package/src/services/task/TaskManager.ts +716 -17
  150. package/src/services/task/WebexCallingUtils.ts +136 -0
  151. package/src/services/task/ai-docs/ARCHITECTURE.md +1 -0
  152. package/src/services/task/ai-docs/task-spec.md +156 -3
  153. package/src/services/task/constants.ts +3 -0
  154. package/src/services/task/contact.ts +30 -0
  155. package/src/services/task/digital/Digital.ts +4 -2
  156. package/src/services/task/state-machine/TaskStateMachine.ts +235 -81
  157. package/src/services/task/state-machine/actions.ts +5 -2
  158. package/src/services/task/state-machine/ai-docs/AGENTS.md +6 -4
  159. package/src/services/task/state-machine/ai-docs/ARCHITECTURE.md +35 -16
  160. package/src/services/task/state-machine/ai-docs/task-state-machine-spec.md +103 -33
  161. package/src/services/task/state-machine/guards.ts +7 -10
  162. package/src/services/task/state-machine/types.ts +16 -1
  163. package/src/services/task/state-machine/uiControlsComputer.ts +206 -32
  164. package/src/services/task/types.ts +114 -4
  165. package/src/services/task/voice/Voice.ts +595 -14
  166. package/src/services/task/voice/WebRTC.ts +5 -1
  167. package/src/services/task/voice/wxAppVoiceMethods.ts +516 -0
  168. package/src/services/wxAppDiagnosticLogging.ts +174 -0
  169. package/src/services/wxAppTelephonyUtils.ts +14 -0
  170. package/src/types.ts +33 -9
  171. package/src/utils/AGENTS.md +21 -10
  172. package/src/utils/PageCache.ts +38 -5
  173. package/src/utils/ai-docs/utils-spec.md +21 -11
  174. package/test/unit/spec/cc.ts +1522 -19
  175. package/test/unit/spec/metrics/MetricsManager.ts +25 -0
  176. package/test/unit/spec/metrics/behavioral-events.ts +60 -0
  177. package/test/unit/spec/services/AddressBook.ts +37 -6
  178. package/test/unit/spec/services/AnswerCallOnWebexService.ts +264 -0
  179. package/test/unit/spec/services/EntryPoint.ts +87 -40
  180. package/test/unit/spec/services/Queue.ts +123 -12
  181. package/test/unit/spec/services/WebexCrossClientService.ts +467 -0
  182. package/test/unit/spec/services/WxAppTelephonyMercurySync.ts +136 -0
  183. package/test/unit/spec/services/config/Util.ts +85 -0
  184. package/test/unit/spec/services/core/WebexRequest.ts +3 -1
  185. package/test/unit/spec/services/core/aqm-reqs.ts +113 -1
  186. package/test/unit/spec/services/task/Task.ts +274 -6
  187. package/test/unit/spec/services/task/TaskFactory.ts +39 -2
  188. package/test/unit/spec/services/task/TaskManager.ts +1717 -9
  189. package/test/unit/spec/services/task/WebexCallingUtils.ts +153 -0
  190. package/test/unit/spec/services/task/contact.ts +33 -0
  191. package/test/unit/spec/services/task/state-machine/TaskStateMachine.ts +1485 -109
  192. package/test/unit/spec/services/task/state-machine/guards.ts +210 -8
  193. package/test/unit/spec/services/task/state-machine/uiControlsComputer.ts +445 -7
  194. package/test/unit/spec/services/task/voice/Voice.ts +1412 -0
  195. package/test/unit/spec/services/task/voice/wxAppVoiceMethods.ts +603 -0
  196. package/test/unit/spec/services/wxAppDiagnosticLogging.ts +143 -0
  197. package/umd/contact-center.min.js +2 -2
  198. package/umd/contact-center.min.js.map +1 -1

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