@trii/types 2.10.712 → 2.10.713

package/dist/src/Tickets/AdvancedApi.js

@@ -1,108 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketWebhookAuthType = exports.TicketSubscriptionEvent = exports.TicketExportFormat = exports.TicketJobStatus = exports.TicketBulkOperationType = exports.TicketMacroActionType = exports.TicketFollowerRole = exports.TicketRelationType = exports.TicketApiErrorCode = exports.TicketExpand = void 0;
-var TicketExpand;
-(function (TicketExpand) {
-    TicketExpand["CONTACT"] = "CONTACT";
-    TicketExpand["TAGS"] = "TAGS";
-    TicketExpand["ATTACHMENTS"] = "ATTACHMENTS";
-    TicketExpand["CONVERSATIONS"] = "CONVERSATIONS";
-    TicketExpand["SLA"] = "SLA";
-    TicketExpand["ROUTING"] = "ROUTING";
-    TicketExpand["APPROVAL_SUMMARY"] = "APPROVAL_SUMMARY";
-    TicketExpand["TASK_SUMMARY"] = "TASK_SUMMARY";
-    TicketExpand["SECURITY"] = "SECURITY";
-})(TicketExpand || (exports.TicketExpand = TicketExpand = {}));
-var TicketApiErrorCode;
-(function (TicketApiErrorCode) {
-    TicketApiErrorCode["VALIDATION_ERROR"] = "VALIDATION_ERROR";
-    TicketApiErrorCode["NOT_FOUND"] = "NOT_FOUND";
-    TicketApiErrorCode["FORBIDDEN"] = "FORBIDDEN";
-    TicketApiErrorCode["VERSION_CONFLICT"] = "VERSION_CONFLICT";
-    TicketApiErrorCode["INVALID_TRANSITION"] = "INVALID_TRANSITION";
-    TicketApiErrorCode["IDEMPOTENCY_CONFLICT"] = "IDEMPOTENCY_CONFLICT";
-    TicketApiErrorCode["RATE_LIMITED"] = "RATE_LIMITED";
-    TicketApiErrorCode["FILE_REJECTED"] = "FILE_REJECTED";
-    TicketApiErrorCode["SLA_CONFIGURATION_ERROR"] = "SLA_CONFIGURATION_ERROR";
-    TicketApiErrorCode["BULK_PARTIAL_FAILURE"] = "BULK_PARTIAL_FAILURE";
-})(TicketApiErrorCode || (exports.TicketApiErrorCode = TicketApiErrorCode = {}));
-var TicketRelationType;
-(function (TicketRelationType) {
-    TicketRelationType["PARENT"] = "PARENT";
-    TicketRelationType["CHILD"] = "CHILD";
-    TicketRelationType["DUPLICATES"] = "DUPLICATES";
-    TicketRelationType["DUPLICATED_BY"] = "DUPLICATED_BY";
-    TicketRelationType["BLOCKS"] = "BLOCKS";
-    TicketRelationType["BLOCKED_BY"] = "BLOCKED_BY";
-    TicketRelationType["RELATED"] = "RELATED";
-    TicketRelationType["INCIDENT_OF"] = "INCIDENT_OF";
-    TicketRelationType["HAS_INCIDENT"] = "HAS_INCIDENT";
-    TicketRelationType["PROBLEM_OF"] = "PROBLEM_OF";
-})(TicketRelationType || (exports.TicketRelationType = TicketRelationType = {}));
-var TicketFollowerRole;
-(function (TicketFollowerRole) {
-    TicketFollowerRole["FOLLOWER"] = "FOLLOWER";
-    TicketFollowerRole["COLLABORATOR"] = "COLLABORATOR";
-    TicketFollowerRole["REQUEST_CC"] = "REQUEST_CC";
-})(TicketFollowerRole || (exports.TicketFollowerRole = TicketFollowerRole = {}));
-var TicketMacroActionType;
-(function (TicketMacroActionType) {
-    TicketMacroActionType["SET_FIELD"] = "SET_FIELD";
-    TicketMacroActionType["SET_PRIORITY"] = "SET_PRIORITY";
-    TicketMacroActionType["ASSIGN"] = "ASSIGN";
-    TicketMacroActionType["TRANSITION"] = "TRANSITION";
-    TicketMacroActionType["ADD_TAG"] = "ADD_TAG";
-    TicketMacroActionType["REMOVE_TAG"] = "REMOVE_TAG";
-    TicketMacroActionType["ADD_INTERNAL_NOTE"] = "ADD_INTERNAL_NOTE";
-    TicketMacroActionType["SEND_PUBLIC_REPLY"] = "SEND_PUBLIC_REPLY";
-    TicketMacroActionType["START_APPROVAL"] = "START_APPROVAL";
-    TicketMacroActionType["APPLY_TASK_TEMPLATE"] = "APPLY_TASK_TEMPLATE";
-    TicketMacroActionType["ENQUEUE"] = "ENQUEUE";
-})(TicketMacroActionType || (exports.TicketMacroActionType = TicketMacroActionType = {}));
-var TicketBulkOperationType;
-(function (TicketBulkOperationType) {
-    TicketBulkOperationType["UPDATE"] = "UPDATE";
-    TicketBulkOperationType["ASSIGN"] = "ASSIGN";
-    TicketBulkOperationType["TRANSITION"] = "TRANSITION";
-    TicketBulkOperationType["ADD_TAG"] = "ADD_TAG";
-    TicketBulkOperationType["REMOVE_TAG"] = "REMOVE_TAG";
-    TicketBulkOperationType["APPLY_MACRO"] = "APPLY_MACRO";
-    TicketBulkOperationType["DELETE"] = "DELETE";
-})(TicketBulkOperationType || (exports.TicketBulkOperationType = TicketBulkOperationType = {}));
-var TicketJobStatus;
-(function (TicketJobStatus) {
-    TicketJobStatus["PENDING"] = "PENDING";
-    TicketJobStatus["PROCESSING"] = "PROCESSING";
-    TicketJobStatus["COMPLETED"] = "COMPLETED";
-    TicketJobStatus["PARTIALLY_COMPLETED"] = "PARTIALLY_COMPLETED";
-    TicketJobStatus["FAILED"] = "FAILED";
-    TicketJobStatus["CANCELLED"] = "CANCELLED";
-    TicketJobStatus["EXPIRED"] = "EXPIRED";
-})(TicketJobStatus || (exports.TicketJobStatus = TicketJobStatus = {}));
-var TicketExportFormat;
-(function (TicketExportFormat) {
-    TicketExportFormat["XLSX"] = "XLSX";
-    TicketExportFormat["CSV"] = "CSV";
-    TicketExportFormat["JSONL"] = "JSONL";
-})(TicketExportFormat || (exports.TicketExportFormat = TicketExportFormat = {}));
-var TicketSubscriptionEvent;
-(function (TicketSubscriptionEvent) {
-    TicketSubscriptionEvent["CREATED"] = "CREATED";
-    TicketSubscriptionEvent["UPDATED"] = "UPDATED";
-    TicketSubscriptionEvent["ASSIGNED"] = "ASSIGNED";
-    TicketSubscriptionEvent["STATUS_CHANGED"] = "STATUS_CHANGED";
-    TicketSubscriptionEvent["MESSAGE_CREATED"] = "MESSAGE_CREATED";
-    TicketSubscriptionEvent["SLA_WARNING"] = "SLA_WARNING";
-    TicketSubscriptionEvent["SLA_BREACHED"] = "SLA_BREACHED";
-    TicketSubscriptionEvent["RESOLVED"] = "RESOLVED";
-    TicketSubscriptionEvent["REOPENED"] = "REOPENED";
-    TicketSubscriptionEvent["DELETED"] = "DELETED";
-})(TicketSubscriptionEvent || (exports.TicketSubscriptionEvent = TicketSubscriptionEvent = {}));
-var TicketWebhookAuthType;
-(function (TicketWebhookAuthType) {
-    TicketWebhookAuthType["NONE"] = "NONE";
-    TicketWebhookAuthType["BASIC"] = "BASIC";
-    TicketWebhookAuthType["BEARER"] = "BEARER";
-    TicketWebhookAuthType["API_KEY"] = "API_KEY";
-    TicketWebhookAuthType["HMAC"] = "HMAC";
-})(TicketWebhookAuthType || (exports.TicketWebhookAuthType = TicketWebhookAuthType = {}));

package/dist/src/Tickets/Api.d.ts

@@ -1,62 +0,0 @@
-import { ITicket } from "./Ticket";
-import { TicketOrigin, TicketPriority, TicketPropertyValue, TicketStage } from "./Common";
-export interface ITicketCursorRequest {
-    cursor?: string;
-    limit?: number;
-}
-export interface ITicketCursorResponse<T> {
-    items: T[];
-    nextCursor?: string;
-    hasMore: boolean;
-}
-export declare enum TicketSortDirection {
-    ASC = "ASC",
-    DESC = "DESC"
-}
-export interface ITicketSort {
-    fieldNameKey: string;
-    direction: TicketSortDirection;
-}
-export interface ITicketFieldFilter {
-    fieldNameKey: string;
-    operator: string;
-    value?: TicketPropertyValue;
-}
-export interface ITicketFilter {
-    search?: string;
-    stages?: TicketStage[];
-    statusIds?: string[];
-    priorities?: TicketPriority[];
-    origins?: TicketOrigin[];
-    contactIds?: string[];
-    assigneeIds?: string[];
-    assignedGroupIds?: string[];
-    categoryIds?: string[];
-    tagIds?: string[];
-    createdFrom?: Date;
-    createdTo?: Date;
-    dueFrom?: Date;
-    dueTo?: Date;
-    includeDeleted?: boolean;
-    fields?: ITicketFieldFilter[];
-}
-export interface ITicketQuery extends ITicketCursorRequest {
-    filter?: ITicketFilter;
-    sort?: ITicketSort[];
-}
-export interface ITransitionTicketDto {
-    expectedVersion: number;
-    toStatusId: string;
-    comment?: string;
-    properties?: {
-        nameKey: string;
-        value: TicketPropertyValue;
-    }[];
-    formSubmissionIds?: string[];
-}
-export interface IAssignTicketDto {
-    expectedVersion: number;
-    assigneeId?: string;
-    assignedGroupId?: string;
-}
-export type TicketPage = ITicketCursorResponse<ITicket>;

package/dist/src/Tickets/Api.js

@@ -1,8 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketSortDirection = void 0;
-var TicketSortDirection;
-(function (TicketSortDirection) {
-    TicketSortDirection["ASC"] = "ASC";
-    TicketSortDirection["DESC"] = "DESC";
-})(TicketSortDirection || (exports.TicketSortDirection = TicketSortDirection = {}));

package/dist/src/Tickets/Approval.d.ts

@@ -1,139 +0,0 @@
-import { ITicketAuditedEntity } from './Common';
-export declare enum TicketApprovalMode {
-    SEQUENTIAL = "SEQUENTIAL",
-    PARALLEL = "PARALLEL"
-}
-export declare enum TicketApprovalStatus {
-    PENDING = "PENDING",
-    IN_PROGRESS = "IN_PROGRESS",
-    APPROVED = "APPROVED",
-    REJECTED = "REJECTED",
-    CANCELLED = "CANCELLED",
-    EXPIRED = "EXPIRED"
-}
-export declare enum TicketApprovalDecisionType {
-    APPROVE = "APPROVE",
-    REJECT = "REJECT",
-    ABSTAIN = "ABSTAIN"
-}
-export declare enum TicketApprovalQuorumType {
-    ALL = "ALL",
-    ANY = "ANY",
-    COUNT = "COUNT",
-    PERCENTAGE = "PERCENTAGE"
-}
-export interface ITicketApprovalQuorum {
-    type: TicketApprovalQuorumType;
-    requiredCount?: number;
-    requiredPercentage?: number;
-    rejectOnAnyRejection?: boolean;
-}
-export type ITicketApprover = {
-    type: 'USER';
-    userId: string;
-} | {
-    type: 'GROUP';
-    groupId: string;
-} | {
-    type: 'ROLE';
-    roleId: string;
-};
-export interface ITicketApprovalStepDefinition {
-    id: string;
-    name: string;
-    order: number;
-    approvers: ITicketApprover[];
-    quorum: ITicketApprovalQuorum;
-    expiresAfterMinutes?: number;
-    allowDelegation: boolean;
-    escalationPolicyId?: string;
-}
-export interface ITicketApprovalProcessDefinition extends ITicketAuditedEntity {
-    name: string;
-    description?: string;
-    categoryIds?: string[];
-    mode: TicketApprovalMode;
-    steps: ITicketApprovalStepDefinition[];
-    enabled: boolean;
-}
-export interface ITicketApprovalStep extends ITicketApprovalStepDefinition {
-    status: TicketApprovalStatus;
-    startedAt?: Date;
-    expiresAt?: Date;
-    completedAt?: Date;
-}
-export interface ITicketApprovalProcess {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    definitionId?: string;
-    definitionVersion?: number;
-    name: string;
-    mode: TicketApprovalMode;
-    status: TicketApprovalStatus;
-    steps: ITicketApprovalStep[];
-    currentStepId?: string;
-    requestedAt: Date;
-    requestedBy: string;
-    completedAt?: Date;
-    cancelledAt?: Date;
-}
-export interface ITicketApprovalDecision {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    processId: string;
-    stepId: string;
-    approverId: string;
-    decision: TicketApprovalDecisionType;
-    comment?: string;
-    attachmentIds?: string[];
-    decidedAt: Date;
-    delegatedFromUserId?: string;
-}
-export interface ITicketApprovalDelegation {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    processId: string;
-    stepId: string;
-    fromUserId: string;
-    toUserId: string;
-    reason?: string;
-    delegatedAt: Date;
-    expiresAt?: Date;
-    revokedAt?: Date;
-}
-export interface ITicketApprovalSummary {
-    pending: number;
-    approved: number;
-    rejected: number;
-    expired: number;
-    currentProcessId?: string;
-}
-export interface IStartTicketApprovalDto {
-    expectedVersion: number;
-    definitionId: string;
-    comment?: string;
-}
-export interface IDecideTicketApprovalDto {
-    expectedVersion: number;
-    processId: string;
-    stepId: string;
-    decision: TicketApprovalDecisionType;
-    comment?: string;
-    attachmentIds?: string[];
-}
-export interface IDelegateTicketApprovalDto {
-    expectedVersion: number;
-    processId: string;
-    stepId: string;
-    toUserId: string;
-    reason?: string;
-    expiresAt?: Date;
-}
-export interface ICancelTicketApprovalDto {
-    expectedVersion: number;
-    processId: string;
-    reason: string;
-}

package/dist/src/Tickets/Approval.js

@@ -1,30 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketApprovalQuorumType = exports.TicketApprovalDecisionType = exports.TicketApprovalStatus = exports.TicketApprovalMode = void 0;
-var TicketApprovalMode;
-(function (TicketApprovalMode) {
-    TicketApprovalMode["SEQUENTIAL"] = "SEQUENTIAL";
-    TicketApprovalMode["PARALLEL"] = "PARALLEL";
-})(TicketApprovalMode || (exports.TicketApprovalMode = TicketApprovalMode = {}));
-var TicketApprovalStatus;
-(function (TicketApprovalStatus) {
-    TicketApprovalStatus["PENDING"] = "PENDING";
-    TicketApprovalStatus["IN_PROGRESS"] = "IN_PROGRESS";
-    TicketApprovalStatus["APPROVED"] = "APPROVED";
-    TicketApprovalStatus["REJECTED"] = "REJECTED";
-    TicketApprovalStatus["CANCELLED"] = "CANCELLED";
-    TicketApprovalStatus["EXPIRED"] = "EXPIRED";
-})(TicketApprovalStatus || (exports.TicketApprovalStatus = TicketApprovalStatus = {}));
-var TicketApprovalDecisionType;
-(function (TicketApprovalDecisionType) {
-    TicketApprovalDecisionType["APPROVE"] = "APPROVE";
-    TicketApprovalDecisionType["REJECT"] = "REJECT";
-    TicketApprovalDecisionType["ABSTAIN"] = "ABSTAIN";
-})(TicketApprovalDecisionType || (exports.TicketApprovalDecisionType = TicketApprovalDecisionType = {}));
-var TicketApprovalQuorumType;
-(function (TicketApprovalQuorumType) {
-    TicketApprovalQuorumType["ALL"] = "ALL";
-    TicketApprovalQuorumType["ANY"] = "ANY";
-    TicketApprovalQuorumType["COUNT"] = "COUNT";
-    TicketApprovalQuorumType["PERCENTAGE"] = "PERCENTAGE";
-})(TicketApprovalQuorumType || (exports.TicketApprovalQuorumType = TicketApprovalQuorumType = {}));

package/dist/src/Tickets/Automation.d.ts

@@ -1,237 +0,0 @@
-import { TicketPropertyValue } from "./Common";
-import { TicketSecurityOperation } from "./Security";
-/** Events published by Tickets that may start or resume a Flow execution. */
-export declare enum TicketAutomationTrigger {
-    TICKET_CREATED = "TICKET_CREATED",
-    TICKET_UPDATED = "TICKET_UPDATED",
-    STATUS_CHANGED = "STATUS_CHANGED",
-    PRIORITY_CHANGED = "PRIORITY_CHANGED",
-    ASSIGNMENT_CHANGED = "ASSIGNMENT_CHANGED",
-    CATEGORY_CHANGED = "CATEGORY_CHANGED",
-    PUBLIC_MESSAGE_RECEIVED = "PUBLIC_MESSAGE_RECEIVED",
-    PUBLIC_REPLY_SENT = "PUBLIC_REPLY_SENT",
-    INTERNAL_NOTE_ADDED = "INTERNAL_NOTE_ADDED",
-    SLA_WARNING = "SLA_WARNING",
-    SLA_BREACHED = "SLA_BREACHED",
-    TICKET_OVERDUE = "TICKET_OVERDUE",
-    APPROVAL_REQUESTED = "APPROVAL_REQUESTED",
-    APPROVAL_COMPLETED = "APPROVAL_COMPLETED",
-    APPROVAL_REJECTED = "APPROVAL_REJECTED",
-    TASK_CREATED = "TASK_CREATED",
-    TASK_COMPLETED = "TASK_COMPLETED",
-    TASK_OVERDUE = "TASK_OVERDUE",
-    SATISFACTION_RECEIVED = "SATISFACTION_RECEIVED",
-    TICKET_REOPENED = "TICKET_REOPENED",
-    TICKET_RESOLVED = "TICKET_RESOLVED",
-    SCHEDULED = "SCHEDULED",
-    MANUAL = "MANUAL"
-}
-/** Safe commands exposed by Tickets as Flow action nodes; every command uses normal domain validation. */
-export declare enum TicketAutomationAction {
-    UPDATE_FIELDS = "UPDATE_FIELDS",
-    CHANGE_STATUS = "CHANGE_STATUS",
-    SET_PRIORITY = "SET_PRIORITY",
-    ASSIGN_AGENT = "ASSIGN_AGENT",
-    ASSIGN_GROUP = "ASSIGN_GROUP",
-    ENQUEUE = "ENQUEUE",
-    ADD_TAG = "ADD_TAG",
-    REMOVE_TAG = "REMOVE_TAG",
-    ADD_INTERNAL_NOTE = "ADD_INTERNAL_NOTE",
-    SEND_PUBLIC_REPLY = "SEND_PUBLIC_REPLY",
-    SEND_NOTIFICATION = "SEND_NOTIFICATION",
-    START_APPROVAL = "START_APPROVAL",
-    APPLY_TASK_TEMPLATE = "APPLY_TASK_TEMPLATE",
-    LINK_TICKET = "LINK_TICKET",
-    CREATE_CHILD_TICKET = "CREATE_CHILD_TICKET",
-    MERGE_TICKETS = "MERGE_TICKETS",
-    PAUSE_SLA = "PAUSE_SLA",
-    RESUME_SLA = "RESUME_SLA",
-    CALL_WEBHOOK = "CALL_WEBHOOK"
-}
-export declare enum TicketAutomationCapabilityKind {
-    TRIGGER = "TRIGGER",
-    ACTION = "ACTION",
-    CONDITION = "CONDITION"
-}
-export declare enum TicketAutomationEventStatus {
-    PENDING = "PENDING",
-    PUBLISHED = "PUBLISHED",
-    FAILED = "FAILED",
-    DEAD_LETTER = "DEAD_LETTER"
-}
-export declare enum TicketAutomationActionStatus {
-    ACCEPTED = "ACCEPTED",
-    COMPLETED = "COMPLETED",
-    SKIPPED = "SKIPPED",
-    CONFLICT = "CONFLICT",
-    FAILED = "FAILED"
-}
-/** Causal metadata propagated across Tickets and Flow to deduplicate work and detect recursive loops. */
-export interface ITicketAutomationEnvelope {
-    eventId: string;
-    correlationId: string;
-    causationId?: string;
-    flowId?: string;
-    flowVersion?: number;
-    executionId?: string;
-    actionId?: string;
-    depth: number;
-    occurredAt: Date;
-}
-/** Snapshot and delta delivered to Flow when a ticket trigger fires. */
-export interface ITicketAutomationContext {
-    ticketId: string;
-    spaceId: string;
-    eventType: TicketAutomationTrigger;
-    ticketVersion: number;
-    changedFields?: string[];
-    previousValues?: {
-        [key: string]: TicketPropertyValue;
-    };
-    currentValues?: {
-        [key: string]: TicketPropertyValue;
-    };
-    conversationId?: string;
-    messageId?: string;
-    slaMetricCycleId?: string;
-    approvalProcessId?: string;
-    taskId?: string;
-    actorId?: string;
-}
-/** Transactional-outbox record. Tickets persists this with the mutation before publishing it to Flow. */
-export interface ITicketAutomationEvent {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    envelope: ITicketAutomationEnvelope;
-    context: ITicketAutomationContext;
-    status: TicketAutomationEventStatus;
-    attempts: number;
-    createdAt: Date;
-    publishedAt?: Date;
-    nextAttemptAt?: Date;
-    lastError?: string;
-}
-/** Minimal JSON-schema-compatible description used by the visual Flow editor to render node inputs. */
-export interface ITicketAutomationSchema {
-    type: "object";
-    title?: string;
-    description?: string;
-    required?: string[];
-    properties: {
-        [key: string]: ITicketAutomationSchemaProperty;
-    };
-}
-export interface ITicketAutomationSchemaProperty {
-    type: "string" | "number" | "integer" | "boolean" | "array" | "object";
-    title?: string;
-    description?: string;
-    format?: string;
-    enum?: TicketPropertyValue[];
-    default?: TicketPropertyValue;
-    items?: ITicketAutomationSchemaProperty;
-}
-/** Capability catalog entry consumed by Flow so ticket nodes are not hard-coded in its editor. */
-export interface ITicketAutomationCapability {
-    code: string;
-    kind: TicketAutomationCapabilityKind;
-    name: string;
-    description?: string;
-    trigger?: TicketAutomationTrigger;
-    action?: TicketAutomationAction;
-    inputSchema?: ITicketAutomationSchema;
-    outputSchema?: ITicketAutomationSchema;
-    requiredOperations?: TicketSecurityOperation[];
-    enabled: boolean;
-    version: number;
-}
-/** Query used by Flow to discover available ticket triggers, actions and conditions for a tenant. */
-export interface ITicketAutomationCapabilityQuery {
-    kinds?: TicketAutomationCapabilityKind[];
-    enabledOnly?: boolean;
-    version?: number;
-}
-/** Idempotent command sent by a Flow action node to the Tickets API. */
-export interface IExecuteTicketAutomationActionDto {
-    ticketId: string;
-    expectedVersion?: number;
-    action: TicketAutomationAction;
-    parameters: {
-        [key: string]: TicketPropertyValue;
-    };
-    envelope: ITicketAutomationEnvelope;
-    idempotencyKey: string;
-}
-/** Result stored by Flow; repeated idempotency keys must return the original result. */
-export interface ITicketAutomationActionResult {
-    ticketId: string;
-    action: TicketAutomationAction;
-    status: TicketAutomationActionStatus;
-    previousVersion?: number;
-    currentVersion?: number;
-    output?: {
-        [key: string]: TicketPropertyValue;
-    };
-    eventIds?: string[];
-    errorCode?: string;
-    errorMessage?: string;
-    retryable?: boolean;
-    completedAt: Date;
-}
-/** Audit record proving which flow/node caused a ticket mutation, independently from Flow logs. */
-export interface ITicketAutomationActionExecution {
-    id: string;
-    spaceId: string;
-    ticketId: string;
-    flowId: string;
-    flowVersion?: number;
-    executionId: string;
-    nodeId?: string;
-    actionId: string;
-    action: TicketAutomationAction;
-    idempotencyKey: string;
-    status: TicketAutomationActionStatus;
-    startedAt: Date;
-    completedAt?: Date;
-    result?: ITicketAutomationActionResult;
-}
-/** Tenant safety limits enforced by Tickets before accepting Flow-originated actions. */
-export interface ITicketAutomationLimits {
-    spaceId: string;
-    maximumCausalDepth: number;
-    maximumActionsPerExecution: number;
-    maximumActionsPerTicketPerMinute: number;
-    maximumEventsPerTicketPerMinute: number;
-    ignoreSameFlowCausedEvents: boolean;
-    deadLetterAfterAttempts: number;
-}
-/** Loop-check request evaluated before dispatching an event or executing an action. */
-export interface ITicketAutomationGuardRequest {
-    ticketId: string;
-    envelope: ITicketAutomationEnvelope;
-    action?: TicketAutomationAction;
-}
-export interface ITicketAutomationGuardDecision {
-    allowed: boolean;
-    reasonCode?: string;
-    reason?: string;
-    currentDepth: number;
-    actionsUsed?: number;
-    actionsRemaining?: number;
-}
-/** Registers the Flow binding that determines which ticket event starts which flow version. */
-export interface ITicketFlowBinding {
-    id: string;
-    spaceId: string;
-    name: string;
-    trigger: TicketAutomationTrigger;
-    flowId: string;
-    flowVersion?: number;
-    categoryIds?: string[];
-    enabled: boolean;
-    ignoreEventsCausedBySameFlow: boolean;
-    createdAt: Date;
-    createdBy: string;
-    updatedAt?: Date;
-    updatedBy?: string;
-}

package/dist/src/Tickets/Automation.js

@@ -1,74 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketAutomationActionStatus = exports.TicketAutomationEventStatus = exports.TicketAutomationCapabilityKind = exports.TicketAutomationAction = exports.TicketAutomationTrigger = void 0;
-/** Events published by Tickets that may start or resume a Flow execution. */
-var TicketAutomationTrigger;
-(function (TicketAutomationTrigger) {
-    TicketAutomationTrigger["TICKET_CREATED"] = "TICKET_CREATED";
-    TicketAutomationTrigger["TICKET_UPDATED"] = "TICKET_UPDATED";
-    TicketAutomationTrigger["STATUS_CHANGED"] = "STATUS_CHANGED";
-    TicketAutomationTrigger["PRIORITY_CHANGED"] = "PRIORITY_CHANGED";
-    TicketAutomationTrigger["ASSIGNMENT_CHANGED"] = "ASSIGNMENT_CHANGED";
-    TicketAutomationTrigger["CATEGORY_CHANGED"] = "CATEGORY_CHANGED";
-    TicketAutomationTrigger["PUBLIC_MESSAGE_RECEIVED"] = "PUBLIC_MESSAGE_RECEIVED";
-    TicketAutomationTrigger["PUBLIC_REPLY_SENT"] = "PUBLIC_REPLY_SENT";
-    TicketAutomationTrigger["INTERNAL_NOTE_ADDED"] = "INTERNAL_NOTE_ADDED";
-    TicketAutomationTrigger["SLA_WARNING"] = "SLA_WARNING";
-    TicketAutomationTrigger["SLA_BREACHED"] = "SLA_BREACHED";
-    TicketAutomationTrigger["TICKET_OVERDUE"] = "TICKET_OVERDUE";
-    TicketAutomationTrigger["APPROVAL_REQUESTED"] = "APPROVAL_REQUESTED";
-    TicketAutomationTrigger["APPROVAL_COMPLETED"] = "APPROVAL_COMPLETED";
-    TicketAutomationTrigger["APPROVAL_REJECTED"] = "APPROVAL_REJECTED";
-    TicketAutomationTrigger["TASK_CREATED"] = "TASK_CREATED";
-    TicketAutomationTrigger["TASK_COMPLETED"] = "TASK_COMPLETED";
-    TicketAutomationTrigger["TASK_OVERDUE"] = "TASK_OVERDUE";
-    TicketAutomationTrigger["SATISFACTION_RECEIVED"] = "SATISFACTION_RECEIVED";
-    TicketAutomationTrigger["TICKET_REOPENED"] = "TICKET_REOPENED";
-    TicketAutomationTrigger["TICKET_RESOLVED"] = "TICKET_RESOLVED";
-    TicketAutomationTrigger["SCHEDULED"] = "SCHEDULED";
-    TicketAutomationTrigger["MANUAL"] = "MANUAL";
-})(TicketAutomationTrigger || (exports.TicketAutomationTrigger = TicketAutomationTrigger = {}));
-/** Safe commands exposed by Tickets as Flow action nodes; every command uses normal domain validation. */
-var TicketAutomationAction;
-(function (TicketAutomationAction) {
-    TicketAutomationAction["UPDATE_FIELDS"] = "UPDATE_FIELDS";
-    TicketAutomationAction["CHANGE_STATUS"] = "CHANGE_STATUS";
-    TicketAutomationAction["SET_PRIORITY"] = "SET_PRIORITY";
-    TicketAutomationAction["ASSIGN_AGENT"] = "ASSIGN_AGENT";
-    TicketAutomationAction["ASSIGN_GROUP"] = "ASSIGN_GROUP";
-    TicketAutomationAction["ENQUEUE"] = "ENQUEUE";
-    TicketAutomationAction["ADD_TAG"] = "ADD_TAG";
-    TicketAutomationAction["REMOVE_TAG"] = "REMOVE_TAG";
-    TicketAutomationAction["ADD_INTERNAL_NOTE"] = "ADD_INTERNAL_NOTE";
-    TicketAutomationAction["SEND_PUBLIC_REPLY"] = "SEND_PUBLIC_REPLY";
-    TicketAutomationAction["SEND_NOTIFICATION"] = "SEND_NOTIFICATION";
-    TicketAutomationAction["START_APPROVAL"] = "START_APPROVAL";
-    TicketAutomationAction["APPLY_TASK_TEMPLATE"] = "APPLY_TASK_TEMPLATE";
-    TicketAutomationAction["LINK_TICKET"] = "LINK_TICKET";
-    TicketAutomationAction["CREATE_CHILD_TICKET"] = "CREATE_CHILD_TICKET";
-    TicketAutomationAction["MERGE_TICKETS"] = "MERGE_TICKETS";
-    TicketAutomationAction["PAUSE_SLA"] = "PAUSE_SLA";
-    TicketAutomationAction["RESUME_SLA"] = "RESUME_SLA";
-    TicketAutomationAction["CALL_WEBHOOK"] = "CALL_WEBHOOK";
-})(TicketAutomationAction || (exports.TicketAutomationAction = TicketAutomationAction = {}));
-var TicketAutomationCapabilityKind;
-(function (TicketAutomationCapabilityKind) {
-    TicketAutomationCapabilityKind["TRIGGER"] = "TRIGGER";
-    TicketAutomationCapabilityKind["ACTION"] = "ACTION";
-    TicketAutomationCapabilityKind["CONDITION"] = "CONDITION";
-})(TicketAutomationCapabilityKind || (exports.TicketAutomationCapabilityKind = TicketAutomationCapabilityKind = {}));
-var TicketAutomationEventStatus;
-(function (TicketAutomationEventStatus) {
-    TicketAutomationEventStatus["PENDING"] = "PENDING";
-    TicketAutomationEventStatus["PUBLISHED"] = "PUBLISHED";
-    TicketAutomationEventStatus["FAILED"] = "FAILED";
-    TicketAutomationEventStatus["DEAD_LETTER"] = "DEAD_LETTER";
-})(TicketAutomationEventStatus || (exports.TicketAutomationEventStatus = TicketAutomationEventStatus = {}));
-var TicketAutomationActionStatus;
-(function (TicketAutomationActionStatus) {
-    TicketAutomationActionStatus["ACCEPTED"] = "ACCEPTED";
-    TicketAutomationActionStatus["COMPLETED"] = "COMPLETED";
-    TicketAutomationActionStatus["SKIPPED"] = "SKIPPED";
-    TicketAutomationActionStatus["CONFLICT"] = "CONFLICT";
-    TicketAutomationActionStatus["FAILED"] = "FAILED";
-})(TicketAutomationActionStatus || (exports.TicketAutomationActionStatus = TicketAutomationActionStatus = {}));