@tiledesk/tiledesk-tybot-connector 0.5.0 → 2.0.0

package/tiledeskChatbotPlugs/directives/DirQapla.js

@@ -1,9 +1,12 @@
 const axios = require("axios").default;
-const { TiledeskChatbot } = require("../../models/TiledeskChatbot");
+const { TiledeskChatbot } = require("../../engine/TiledeskChatbot");
 const { Filler } = require("../Filler");
 let https = require("https");
 const { DirIntent } = require("./DirIntent");
 require('dotenv').config();
+const winston = require('../../utils/winston');
+const httpUtils = require("../../utils/HttpUtils");
+const integrationService = require("../../services/IntegrationService");
 
 class DirQapla {
 
@@ -14,19 +17,21 @@ class DirQapla {
     this.context = context;
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
+    this.projectId = this.context.projectId;
+    this.token = this.context.token;
     this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
   execute(directive, callback) {
-    if (this.log) { console.log("DirQapla directive: ", directive); }
+    winston.verbose("Execute Qapla directive");
     let action;
     if (directive.action) {
       action = directive.action;
     }
     else {
-      console.error("DirQapla Incorrect directive: ", JSON.stringify(directive));
+      winston.warn("DirQapla Incorrect directive: ", directive);
       callback();
       return;
     }
@@ -36,9 +41,9 @@ class DirQapla {
   }
 
   async go(action, callback) {
-    if (this.log) { console.log("DirQapla action:", JSON.stringify(action)); }
+    winston.debug("(DirQapla) Action: ", action);
     if (!this.tdcache) {
-      console.error("Error: DirQapla tdcache is mandatory");
+      winston.error("(DirQapla) Error: tdcache is mandatory");
       callback();
       return;
     }
@@ -48,12 +53,10 @@ class DirQapla {
     let trueIntentAttributes = action.trueIntentAttributes;
     let falseIntentAttributes = action.falseIntentAttributes;
 
-    if (this.log) {
-      console.log("DirQapla trueIntent", trueIntent)
-      console.log("DirQapla falseIntent", falseIntent)
-      console.log("DirQapla trueIntentAttributes", trueIntentAttributes)
-      console.log("DirQapla falseIntentAttributes", falseIntentAttributes)
-    }
+    winston.debug("(DirQapla) trueIntent " + trueIntent)
+    winston.debug("(DirQapla)  falseIntent " + falseIntent)
+    winston.debug("(DirQapla) trueIntentAttributes " + trueIntentAttributes)
+    winston.debug("(DirQapla) falseIntentAttributes " + falseIntentAttributes)
 
     // Set default values
     let status = null;
@@ -68,10 +71,9 @@ class DirQapla {
 
     const filler = new Filler();
     const tracking_number = filler.fill(action.trackingNumber, requestVariables);
-    if (this.log) { console.log("DirQapla tracking number: ", tracking_number); }
 
     if (!tracking_number || tracking_number === '') {
-      console.error("Error: DirQapla tracking number is undefined or null or empty string");
+      winston.debug("(DirQapla) Error: tracking number is undefined or null or empty string");
       error = "Tracking number is not defined";
       await this.#assignAttributes(action, status, result, error);
       if (falseIntent) {
@@ -84,17 +86,17 @@ class DirQapla {
     }
 
     const qapla_base_url = process.env.QAPLA_ENDPOINT || "https://api.qapla.it/1.2"
-    if (this.log) { console.log("DirQapla qapla_base_url: ", qapla_base_url); }
+    winston.debug("(DirQapla) DirQapla qapla_base_url: " + qapla_base_url);
 
     let key = action.apiKey;
 
     if (!key) {
-      if (this.log) { console.log("DirQapla - Key not found into action. Searching in integrations..."); }
-      key = await this.getKeyFromIntegrations();
+      winston.debug("(DirQapla) DirQapla - Key not found into action. Searching in integrations...");
+      key = await integrationService.getKeyFromIntegrations(this.projectId, 'qapla', this.token);
     }
 
     if (!key) {
-      console.error("Error: DirQapla api key is mandatory");
+      winston.debug("(DirQapla) Error: api key is mandatory");
       error = "Invalid or empty ApiKey";
       await this.#assignAttributes(action, status, result, error);
       if (falseIntent) {
@@ -117,16 +119,13 @@ class DirQapla {
       },
       method: "GET"
     }
-    if (this.log) { console.log("DirQapla QAPLA_HTTPREQUEST", QAPLA_HTTPREQUEST); }
+    winston.debug("(DirQapla) HttpRequest ", QAPLA_HTTPREQUEST);
 
-    this.#myrequest(
+    httpUtils.request(
       QAPLA_HTTPREQUEST, async (err, resbody) => {
         if (err) {
           if (callback) {
-            console.error("(httprequest) DirQapla getShipment err:", err.message);
-            if (this.log) {
-              console.error("(httprequest) DirQapla getShipment full err:", err);
-            }
+            winston.debug("(DirQapla) getShipment err: " + err.message);
             error = "Unable to get shipment";
             await this.#assignAttributes(action, status, result, error);
             if (falseIntent) {
@@ -138,7 +137,7 @@ class DirQapla {
             return;
           }
         } else if (callback) {
-          if (this.log) { console.log("DirQapla getShipment resbody: ", JSON.stringify(resbody, null, 2)); }
+          winston.debug("(DirQapla)  getShipment resbody: ", resbody);
 
           if (resbody.getShipment &&
             resbody.getShipment.shipments &&
@@ -186,7 +185,7 @@ class DirQapla {
         })
       }
       else {
-        if (this.log) { console.log("No trueIntentDirective specified"); }
+        winston.debug("(DirQapla) No trueIntentDirective specified");
         if (callback) {
           callback();
         }
@@ -201,7 +200,7 @@ class DirQapla {
         });
       }
       else {
-        if (this.log) { console.log("No falseIntentDirective specified"); }
+        winston.debug("(DirQapla)No falseIntentDirective specified");
         if (callback) {
           callback();
         }
@@ -210,12 +209,7 @@ class DirQapla {
   }
 
   async #assignAttributes(action, status, result, error) {
-    if (this.log) {
-      console.log("DirQapla assignAttributes action:", action)
-      console.log("DirQapla assignAttributes status:", status)
-      console.log("DirQapla assignAttributes result:", result)
-      console.log("DirQapla assignAttributes error:", error)
-    }
+   
     if (this.context.tdcache) {
       if (action.assignStatusTo) {
         await TiledeskChatbot.addParameterStatic(this.context.tdcache, this.context.requestId, action.assignStatusTo, status);
@@ -226,96 +220,8 @@ class DirQapla {
       if (action.assignErrorTo) {
         await TiledeskChatbot.addParameterStatic(this.context.tdcache, this.context.requestId, action.assignErrorTo, error);
       }
-
-      // Debug log
-      if (this.log) {
-        const all_parameters = await TiledeskChatbot.allParametersStatic(this.context.tdcache, this.context.requestId);
-        for (const [key, value] of Object.entries(all_parameters)) {
-          if (this.log) { console.log("DirQapla request parameter:", key, "value:", value, "type:", typeof value) }
-        }
-      }
-    }
-  }
-
-  #myrequest(options, callback) {
-    if (this.log) {
-      console.log("API URL:", options.url);
-      console.log("** Options:", JSON.stringify(options));
     }
-    let axios_options = {
-      url: options.url,
-      method: options.method,
-      params: options.params,
-      headers: options.headers
-    }
-    if (options.json !== null) {
-      axios_options.data = options.json
-    }
-    if (this.log) {
-      console.log("axios_options:", JSON.stringify(axios_options));
-    }
-    if (options.url.startsWith("https:")) {
-      const httpsAgent = new https.Agent({
-        rejectUnauthorized: false,
-      });
-      axios_options.httpsAgent = httpsAgent;
-    }
-    axios(axios_options)
-      .then((res) => {
-        if (this.log) {
-          console.log("Response for url:", options.url);
-          console.log("Response headers:\n", JSON.stringify(res.headers));
-        }
-        if (res && res.status == 200 && res.data) {
-          if (callback) {
-            callback(null, res.data);
-          }
-        }
-        else {
-          if (callback) {
-            callback(new Error("Response status is not 200"), null);
-          }
-        }
-      })
-      .catch((error) => {
-        console.error("(DirQapla) Axios error: ", JSON.stringify(error));
-        if (callback) {
-          callback(error, null);
-        }
-      });
   }
-
-  async getKeyFromIntegrations() {
-    return new Promise((resolve) => {
-
-      const INTEGRATIONS_HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/qapla",
-        headers: {
-          'Content-Type': 'application/json',
-          'Authorization': 'JWT ' + this.context.token
-        },
-        method: "GET"
-      }
-      if (this.log) { console.log("DirGptTask INTEGRATIONS_HTTPREQUEST ", INTEGRATIONS_HTTPREQUEST) }
-
-      this.#myrequest(
-        INTEGRATIONS_HTTPREQUEST, async (err, integration) => {
-          if (err) {
-            resolve(null);
-          } else {
-
-            if (integration &&
-              integration.value) {
-              resolve(integration.value.apikey)
-            }
-            else {
-              resolve(null)
-            }
-          }
-        })
-    })
-  }
-
 }
 
 module.exports = { DirQapla }

package/tiledeskChatbotPlugs/directives/DirRandomReply.js

@@ -1,7 +1,8 @@
 const { Filler } = require('../Filler');
-const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
-const { TiledeskChatbotUtil } = require('../../models/TiledeskChatbotUtil');
+const { TiledeskChatbot } = require('../../engine/TiledeskChatbot');
+const { TiledeskChatbotUtil } = require('../../utils/TiledeskChatbotUtil');
 const { TiledeskClient } = require('@tiledesk/tiledesk-client');
+const winston = require('../../utils/winston');
 
 class DirRandomReply {
 
@@ -27,18 +28,17 @@ class DirRandomReply {
   }
 
   execute(directive, callback) {
-    // console.log("Reply directive:", JSON.stringify(directive));
+    winston.verbose("Execute RandomReply directive");
     let action;
     if (directive.action) {
       action = directive.action;
-      // console.log("got action:", JSON.stringify(action));
       if (!action.attributes) {
         action.attributes = {}
       }
       action.attributes.fillParams = true;
     }
     else {
-      console.error("Incorrect directive (no action provided):", directive);
+      winston.warn("DirRandomReply Incorrect directive: ", directive);
       callback();
       return;
     }
@@ -48,6 +48,7 @@ class DirRandomReply {
   }
 
   async go(action, callback) {
+    winston.debug("(DirRandomReply) Action: ", action);
     const message = action;
     // fill
     let requestVariables = null;
@@ -56,28 +57,19 @@ class DirRandomReply {
       await TiledeskChatbot.allParametersStatic(
         this.tdcache, this.requestId
       );
-      if (this.log) {
-        for (const [key, value] of Object.entries(requestVariables)) {
-          const value_type = typeof value;
-          if (this.log) {console.log("(DirReply) request parameter:", key, "value:", value, "type:", value_type)}
-        }
-      }
+
       const filler = new Filler();
       // fill text attribute
       message.text = filler.fill(message.text, requestVariables);
-      if (this.log) {console.log("filling commands'. Message:", JSON.stringify(message));}
+      winston.debug("(DirRandomReply) filling commands. Message: ", message);
       if (message.attributes && message.attributes.commands) {
         const rnd_commands = TiledeskChatbotUtil.chooseRandomReply(message);
         message.attributes.commands = rnd_commands;
-        if (this.log) {console.log("filling commands'. commands found.");}
         let commands = message.attributes.commands;
-        if (this.log) {console.log("commands:", JSON.stringify(commands), commands.length);}
         if (commands.length > 0) {
-          if (this.log) {console.log("commands' found");}
           for (let i = 0; i < commands.length; i++) {
             if (commands[i].type === 'message' && commands[i].message && commands[i].message.text) {
               commands[i].message.text = filler.fill(commands[i].message.text, requestVariables);
-              if (this.log) {console.log("command filled:", commands[i].message.text);}
             }
           }
         }
@@ -96,15 +88,15 @@ class DirRandomReply {
       // }
     }
     // send!
-    if (this.log) {console.log("Reply:", JSON.stringify(message))};
+    winston.debug("(DirRandomReply) Reply:", message);
     this.tdClient.sendSupportMessage(
       this.requestId,
       message,
       (err) => {
         if (err) {
-          console.error("Error sending reply:", err.message);
+          winston.debug("(DirRandomReply) Error sending reply: " + err.message);
         }
-        if (this.log) {console.log("Reply message sent.");}
+        winston.debug("(DirRandomReply) Reply message sent.")
         callback();
     });
   }

package/tiledeskChatbotPlugs/directives/DirRemoveCurrentBot.js

@@ -1,4 +1,5 @@
 const { TiledeskClient } = require("@tiledesk/tiledesk-client");
+const winston = require('../../utils/winston');
 
 class DirRemoveCurrentBot {
 
@@ -21,6 +22,7 @@ class DirRemoveCurrentBot {
   }
 
   execute(directive, callback) {
+    winston.verbose("Execute RemoveCurrentBot directive");
     let action;
     if (directive.action) {
       action = directive.action;
@@ -29,6 +31,7 @@ class DirRemoveCurrentBot {
       action = {};
     }
     else {
+      winston.warn("DirRemoveCurrentBot Incorrect directive: ", directive);
       callback();
     }
     this.go(action, () => {
@@ -37,6 +40,7 @@ class DirRemoveCurrentBot {
   }
 
   go(action, callback) {
+    winston.debug("(RemoveCurrentBot) Action: ", action);
     this.tdClient.removeCurrentBot(this.requestId, (err) => {
       callback();
     });

package/tiledeskChatbotPlugs/directives/DirReplaceBot.js

@@ -1,6 +1,7 @@
 const { TiledeskClient } = require('@tiledesk/tiledesk-client');
-const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
+const { TiledeskChatbot } = require('../../engine/TiledeskChatbot');
 const { Filler } = require('../Filler');
+const winston = require('../../utils/winston');
 
 class DirReplaceBot {
 
@@ -23,7 +24,7 @@ class DirReplaceBot {
   }
 
   execute(directive, callback) {
-    if (this.log) {console.log("Replacing bot");}
+    winston.verbose("Execute ReplaceBot directive");
     let action;
     if (directive.action) {
       action = directive.action;
@@ -35,6 +36,7 @@ class DirReplaceBot {
       }
     }
     else {
+      winston.warn("DirReplaceBot Incorrect directive: ", directive);
       callback();
     }
     this.go(action, () => {
@@ -43,6 +45,7 @@ class DirReplaceBot {
   }
 
   async go(action, callback) {
+    winston.debug("(DirReplaceBot) Action: ", action);
     let botName = action.botName;
     let variables = null;
     variables = 

package/tiledeskChatbotPlugs/directives/DirReplaceBotV2.js

@@ -1,9 +1,11 @@
 const { TiledeskClient } = require('@tiledesk/tiledesk-client');
-const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
+const { TiledeskChatbot } = require('../../engine/TiledeskChatbot');
 const { Filler } = require('../Filler');
 
 const axios = require("axios").default;
 let https = require("https");
+const winston = require('../../utils/winston');
+const httpUtils = require('../../utils/HttpUtils');
 
 class DirReplaceBotV2 {
 
@@ -26,7 +28,7 @@ class DirReplaceBotV2 {
   }
 
   execute(directive, callback) {
-    if (this.log) {console.log("Replacing bot");}
+    winston.verbose("Execute ReplaceBotV2 directive");
     let action;
     if (directive.action) {
       action = directive.action;
@@ -38,6 +40,7 @@ class DirReplaceBotV2 {
       }
     }
     else {
+      winston.warn("DirReplaceBotV2 Incorrect directive: ", directive);
       callback();
     }
     this.go(action, () => {
@@ -46,6 +49,7 @@ class DirReplaceBotV2 {
   }
 
   async go(action, callback) {
+    winston.debug("(DirReplaceBotV2) Action: ", action);
     let botName = action.botName;
     let blockName = action.blockName;
     let variables = null;
@@ -73,19 +77,19 @@ class DirReplaceBotV2 {
       method: 'PUT'
     }
 
-    this.#myrequest(
+    httpUtils.request(
       HTTPREQUEST, async (err, resbody) => {
         if (err) {
-          console.error("DirReplaceBot error: ", err);
+          winston.error("(DirReplaceBotV2) DirReplaceBot error: ", err);
           if (callback) {
             callback();
             return;
           }
         }
 
-        if (this.log) { console.log("DirReplaceBot replace resbody: ", resbody) };
+        winston.debug("(DirReplaceBotV2) replace resbody: ", resbody)
         if (blockName) {
-          if (this.log) { console.log("Sending hidden /start message to bot in dept"); }
+          winston.debug("(DirReplaceBotV2) Sending hidden /start message to bot in dept");
           const message = {
             type: "text",
             text: "/" + blockName,
@@ -97,9 +101,8 @@ class DirReplaceBotV2 {
             this.requestId,
             message, (err) => {
               if (err) {
-                console.error("Error sending hidden message:", err.message);
+                winston.debug("(DirReplaceBotV2) Error sending hidden message: " + err.message);
               }
-              if (this.log) { console.log("Hidden message sent."); }
               callback();
             });
         }
@@ -111,7 +114,6 @@ class DirReplaceBotV2 {
 
     // this.tdClient.replaceBotByName(this.requestId, botName, () => {
     //   if (blockName) {
-    //     if (this.log) {console.log("Sending hidden /start message to bot in dept");}
     //     const message = {
     //       type: "text",
     //       text: "/" + blockName,
@@ -123,9 +125,8 @@ class DirReplaceBotV2 {
     //       this.requestId,
     //       message, (err) => {
     //         if (err) {
-    //           console.error("Error sending hidden message:", err.message);
+    //           winston.error("Error sending hidden message:", err.message);
     //         }
-    //         if (this.log) {console.log("Hidden message sent.");}
     //         callback();
     //     });
     //   }
@@ -135,53 +136,6 @@ class DirReplaceBotV2 {
     // });
   }
 
-  #myrequest(options, callback) {
-    if (this.log) {
-      console.log("API URL:", options.url);
-      console.log("** Options:", JSON.stringify(options));
-    }
-    let axios_options = {
-      url: options.url,
-      method: options.method,
-      params: options.params,
-      headers: options.headers
-    }
-    if (options.json !== null) {
-      axios_options.data = options.json
-    }
-    if (this.log) {
-      console.log("axios_options:", JSON.stringify(axios_options));
-    }
-    if (options.url.startsWith("https:")) {
-      const httpsAgent = new https.Agent({
-        rejectUnauthorized: false,
-      });
-      axios_options.httpsAgent = httpsAgent;
-    }
-    axios(axios_options)
-      .then((res) => {
-        if (this.log) {
-          console.log("Response for url:", options.url);
-          console.log("Response headers:\n", JSON.stringify(res.headers));
-        }
-        if (res && res.status == 200 && res.data) {
-          if (callback) {
-            callback(null, res.data);
-          }
-        }
-        else {
-          if (callback) {
-            callback(new Error("Response status is not 200"), null);
-          }
-        }
-      })
-      .catch((error) => {
-        console.error("(DirAskGPT) Axios error: ", JSON.stringify(error));
-        if (callback) {
-          callback(error, null);
-        }
-      });
-  }
 }
 
 module.exports = { DirReplaceBotV2 };

package/tiledeskChatbotPlugs/directives/DirReplaceBotV3.js

@@ -1,9 +1,11 @@
 const { TiledeskClient } = require('@tiledesk/tiledesk-client');
-const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
+const { TiledeskChatbot } = require('../../engine/TiledeskChatbot');
 const { Filler } = require('../Filler');
 
 const axios = require("axios").default;
 let https = require("https");
+const winston = require('../../utils/winston');
+const httpUtils = require('../../utils/HttpUtils');
 
 class DirReplaceBotV3 {
 
@@ -26,13 +28,13 @@ class DirReplaceBotV3 {
   }
 
   execute(directive, callback) {
-    if (this.log) {console.log("Replacing bot");}
+    winston.verbose("Execute ReplaceBotV3 directive");
     let action;
     if (directive.action) {
       action = directive.action;
     }
     else {
-      console.error("DirReplaceBot Incorrect directive: ", JSON.stringify(directive));
+      winston.warn("DirReplaceBotV3 Incorrect directive: ", directive);
       callback();
       return;
     }
@@ -42,6 +44,7 @@ class DirReplaceBotV3 {
   }
 
   async go(action, callback) {
+    winston.debug("(DirReplaceBotV3) Action: ", action);
     let botId = action.botId;
     let botSlug = action.botSlug;
     let useSlug = action.useSlug;
@@ -73,19 +76,19 @@ class DirReplaceBotV3 {
       method: 'PUT'
     }
 
-    this.#myrequest(
+    httpUtils.request(
       HTTPREQUEST, async (err, resbody) => {
         if (err) {
-          console.error("DirReplaceBotv3 error: ", err);
+          winston.error("(DirReplaceBotV3) error: ", err);
           if (callback) {
             callback();
             return;
           }
         }
 
-        if (this.log) { console.log("DirReplaceBot replace resbody: ", resbody) };
+        winston.debug("(DirReplaceBotV3)  replace resbody: ", resbody);
         if (blockName) {
-          if (this.log) { console.log("Sending hidden /start message to bot in dept"); }
+          winston.debug("(DirReplaceBotV3) Sending hidden /start message to bot in dept");
           const message = {
             type: "text",
             text: "/" + blockName,
@@ -97,9 +100,8 @@ class DirReplaceBotV3 {
             this.requestId,
             message, (err) => {
               if (err) {
-                console.error("Error sending hidden message:", err.message);
+                winston.debug("(DirReplaceBotV3) Error sending hidden message: " + err.message);
               }
-              if (this.log) { console.log("Hidden message sent."); }
               callback();
             });
         }
@@ -110,54 +112,6 @@ class DirReplaceBotV3 {
     )
   }
 
-  #myrequest(options, callback) {
-    if (this.log) {
-      console.log("API URL:", options.url);
-      console.log("** Options:", JSON.stringify(options));
-    }
-    let axios_options = {
-      url: options.url,
-      method: options.method,
-      params: options.params,
-      headers: options.headers
-    }
-    if (options.json !== null) {
-      axios_options.data = options.json
-    }
-    if (this.log) {
-      console.log("axios_options:", JSON.stringify(axios_options));
-    }
-    if (options.url.startsWith("https:")) {
-      const httpsAgent = new https.Agent({
-        rejectUnauthorized: false,
-      });
-      axios_options.httpsAgent = httpsAgent;
-    }
-    axios(axios_options)
-      .then((res) => {
-        if (this.log) {
-          console.log("Response for url:", options.url);
-          console.log("Response headers:\n", JSON.stringify(res.headers));
-        }
-        if (res && res.status == 200 && res.data) {
-          if (callback) {
-            callback(null, res.data);
-          }
-        }
-        else {
-          if (callback) {
-            callback(new Error("Response status is not 200"), null);
-          }
-        }
-      })
-      .catch((error) => {
-        console.error("(DirAskGPT) Axios error: ", JSON.stringify(error));
-        if (callback) {
-          callback(error, null);
-        }
-      });
-  }
-
 }
 
 module.exports = { DirReplaceBotV3 };