@tiledesk/tiledesk-tybot-connector 0.5.0 → 2.0.0

package/tiledeskChatbotPlugs/directives/DirDeleteVariable.js

@@ -1,7 +1,8 @@
 const { param } = require('express/lib/request');
 const ms = require('minimist-string');
-const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
+const { TiledeskChatbot } = require('../../engine/TiledeskChatbot');
 const { Filler } = require('../Filler');
+const winston = require('../../utils/winston');
 
 class DirDeleteVariable {
 
@@ -14,6 +15,7 @@ class DirDeleteVariable {
   }
 
   async execute(directive, callback) {
+    winston.verbose("Execute DeleteVariable directive");
     let action;
     if (directive.action) {
       action = directive.action
@@ -29,11 +31,11 @@ class DirDeleteVariable {
   }
 
   async go(action, callback) {
-    // let variableName = action.body.variableName;
+    winston.debug("(DirDeleteVariable) Action: ", action);
+
     let variableName = action.variableName;
-    // console.log("DirDeleteVariable:", directive);
     if (!variableName) {
-      if (this.log) {console.log("Error deleting variable. Missing 'variableName' error. Skipping");}
+      winston.error("(DirDeleteVariable) deleting variable. Missing 'variableName' error. Skipping");
       if (callback) {
         callback();
       }
@@ -46,11 +48,9 @@ class DirDeleteVariable {
           await TiledeskChatbot.allParametersStatic(
             this.context.tdcache, this.context.requestId
           );
-          // console.log("All availabe variables before deletion:", variables);
+
           const filler = new Filler();
-          // console.log("delete variable name:", variableName);
           variableName = filler.fill(variableName, variables);
-          // console.log("delete variable name (after filling):", variableName);
           await TiledeskChatbot.deleteParameterStatic(
             this.context.tdcache, this.context.requestId, variableName
           );
@@ -60,7 +60,7 @@ class DirDeleteVariable {
         }
       }
       catch(err) {
-        console.error("DirDeleteVariable error:", err);
+        winston.error("(DirDeleteVariable)  error: ", err);
         if (completion) {
           completion();
         }

package/tiledeskChatbotPlugs/directives/DirDepartment.js

@@ -1,4 +1,5 @@
 const { TiledeskClient } = require("@tiledesk/tiledesk-client");
+const winston = require('../../utils/winston');
 
 class DirDepartment {
 
@@ -21,7 +22,7 @@ class DirDepartment {
   }
 
   execute(directive, callback) {
-    // if (this.log) {console.log("DirDepartment:", dep_name);}
+    winston.verbose("Execute Department directive");
     let action;
     if (directive.action) {
       action = directive.action;
@@ -61,15 +62,15 @@ class DirDepartment {
   // }
 
   go(action, callback) {
-    if (this.log) {console.log("Switching to department:", action.depName);}
+    winston.debug("(DirDepartment) Action: ", action);
     const depName = action.depName;
     this.moveToDepartment(this.requestId, depName, (deps) => {
       if (!deps) {
-        if (this.log) {console.log("Dep not found");}
+        winston.warn("(DirDepartment) Dep not found");
         callback();
         return
       }
-      if (this.log) {console.log("Switched to dept:", depName, "action:", JSON.stringify(action));}
+      winston.debug("(DirDepartment) Switched to dept: " + depName + " action: " + JSON.stringify(action));
       if (action.triggerBot) {
         let dep = null;
         let i;
@@ -81,7 +82,7 @@ class DirDepartment {
           }
         }
         if (dep && dep.hasBot === true && dep.id_bot) {
-          if (this.log) {console.log("Sending hidden /start message to bot in dept");}
+          winston.debug("(DirDepartment) Sending hidden /start message to bot in dept");
           const message = {
             type: "text",
             text: "/start",
@@ -93,15 +94,15 @@ class DirDepartment {
             this.requestId,
             message, (err) => {
               if (err) {
-                console.error("Error sending hidden message:", err.message);
+                winston.error("(DirDepartment) Error sending hidden message: " + err.message)
               }
-              if (this.log) {console.log("Hidden message sent.");}
+              winston.debug("(DirDepartment) Hidden message sent.");
               callback();
           });
         }
       }
       else {
-        if (this.log) {console.log("No action.triggerBot");}
+        winston.debug("(DirDepartment) No action.triggerBot");
         callback();
       }
     });
@@ -109,9 +110,9 @@ class DirDepartment {
 
   moveToDepartment(requestId, depName, callback) {
     this.tdClient.getAllDepartments((err, deps) => {
-      if (this.log) {console.log("deps:", JSON.stringify(deps));}
+      winston.debug("(DirDepartment) deps: ", deps);
       if (err) {
-        console.error("getAllDepartments() error:", err);
+        winston.error("(DirDepartment) getAllDepartments() error: ", err);
         callback();
         return;
       }
@@ -127,11 +128,11 @@ class DirDepartment {
       if (dep) {
         this.tdClient.updateRequestDepartment(requestId, dep._id, null, (err, res) => {
           if (err) {
-            console.error("DirDepartment error:", err);
+            winston.error("(DirDepartment) updatedRequestDepartment error: ", err);
             callback();
           }
           else {
-            if (this.log) { console.log("DirDepartment response:",JSON.stringify(res)); }
+            winston.debug("(DirDepartment) response: ", res); 
             callback(deps);
           }
         });

package/tiledeskChatbotPlugs/directives/DirDisableInputText.js

@@ -1,4 +1,5 @@
 const ms = require('minimist-string');
+const winston = require('../../utils/winston');
 
 // DEPRECATED
 class DirDisableInputText {
@@ -7,7 +8,7 @@ class DirDisableInputText {
   }
 
   execute(directive, pipeline, callback) {
-    // console.log("disable input text...pipeline");
+    winston.verbose("Execute DisableInputText directive");
     let message = pipeline.message
     if (!message.attributes) {
       message.attributes = {}
@@ -15,10 +16,8 @@ class DirDisableInputText {
     message.attributes.disableInputMessage = true;
     if (directive.parameter) {
       const options = this.parseParams(directive.parameter);
-      // console.log("Options", options)
       directive.options = options;
       if (options.label) {
-        // console.log("options.label", options.label)
         message.attributes.inputMessagePlaceholder = options.label;
       }
     }
@@ -28,13 +27,10 @@ class DirDisableInputText {
   parseParams(directive_parameter) {
     let label = null;
     const params = ms(directive_parameter);
-    // console.log("params:", params);
     if (params.l) {
-      // console.log("_param l", params.l);
       label = params.l;
     }
     if (params.label) {
-      // console.log("_param label", params.label);
       label = params.label;
     }
     return {

package/tiledeskChatbotPlugs/directives/DirFireTiledeskEvent.js

@@ -1,5 +1,6 @@
 const { TiledeskClient } = require('@tiledesk/tiledesk-client');
 const ms = require('minimist-string');
+const winston = require('../../utils/winston');
 
 class DirFireTiledeskEvent {
 
@@ -22,6 +23,7 @@ class DirFireTiledeskEvent {
   }
 
   execute(directive, callback) {
+    winston.verbose("Execute FireTiledeskEvent directive");
     if (directive.parameter) {
       const params = this.parseParams(directive.parameter);
       const event_name = params.name;
@@ -31,15 +33,13 @@ class DirFireTiledeskEvent {
       }
       this.tdClient.fireEvent(event, function(err, result) {
           if (err) {
-              console.error("An error occurred invoking an event:", err);
+              winston.error("(FireTiledeskEvent) An error occurred invoking an event: ", err);
           }
           callback();
       });
     }
     else {
-      if (this.log) {
-        console.log("DirFireTiledeskEvent: no parameter");
-      }
+      winston.verbose("(DirFireTiledeskEvent) no parameter");
       callback();
     }
   }

package/tiledeskChatbotPlugs/directives/DirForm.js

@@ -1,8 +1,9 @@
 const { Filler } = require('../Filler');
-const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
+const { TiledeskChatbot } = require('../../engine/TiledeskChatbot');
 const { DirIntent } = require('./DirIntent');
-const { IntentForm } = require('../../models/IntentForm.js');
+const { IntentForm } = require('../../engine/IntentForm.js');
 const { TiledeskClient } = require('@tiledesk/tiledesk-client');
+const winston = require('../../utils/winston');
 
 class DirForm {
   constructor(context) {
@@ -28,17 +29,17 @@ class DirForm {
   }
 
   execute(directive, callback) {
+    winston.verbose("Execute Form directive");
     let action;
     if (directive.action) {
       action = directive.action;
     }
     else {
-      console.error("Incorrect directive:", JSON.stringify(directive));
+      winston.warn("DirForm Incorrect directive: ", directive);
       callback();
       return;
     }
     this.go(action, (stop) => {
-      if (this.log) {console.log("(DirForm, stop?", stop); }
       callback(stop);
     });
   }
@@ -72,18 +73,15 @@ class DirForm {
     const trueIntent = action.trueIntent; // edit-end (success)
     const falseIntent = action.falseIntent; // cancel
     let form = action.form;
-    if (this.log) {
-      console.log("IntentForm.isValidForm(intent_form)", IntentForm.isValidForm(form));
-    }
+    winston.debug("(DirForm) IntentForm.isValidForm(intent_form) " + IntentForm.isValidForm(form));
+    
     let clientUpdateUserFullname = null;
     if (IntentForm.isValidForm(form)) {
       await this.chatbot.lockAction(this.requestId, action.action_id);
       const user_reply = message.text;
       let form_reply = await this.execIntentForm(user_reply, form);
-      // console.log("got form reply", form_reply)
       if (!form_reply.canceled && form_reply.message) {
-        // console.log("Form replying for next field...");
-        if (this.log) {console.log("Sending form reply...", form_reply.message)}
+        winston.debug("(DirForm) Sending form reply...", form_reply.message)
         // reply with this message (ex. please enter your fullname)
         if (!form_reply.message.attributes) {
           form_reply.message.attributes = {}
@@ -98,18 +96,17 @@ class DirForm {
           form_reply.message,
           (err) => {
             if (err) {
-              console.error("Error sending form reply:", err.message);
+              winston.error("(DirForm) Error sending form reply: " + err.message);
             }
-            if (this.log) {console.log("Form reply message sent.");}
+            winston.debug("(DirForm) Form reply message sent.");
             callback(true);
         });
       }
       else if (form_reply.end) {
-        if (this.log) {
-          console.log("FORM end.", );
-          console.log("unlocking intent for request:", this.requestId);
-          console.log("populate data on lead:", JSON.stringify(lead));
-        }
+        winston.debug("(DirForm) FORM end.", );
+        winston.debug("(DirForm) unlocking intent for request: " + this.requestId);
+        winston.debug("(DirForm) populate data on lead: ", lead);
+
         this.chatbot.unlockAction(this.requestId);
 
         if (callback) {
@@ -121,16 +118,13 @@ class DirForm {
         // if (lead) {
         //   this.populatePrechatFormAndLead(lead._id, this.requestId);
         // }
-        // else {
-        //   if (this.log) {console.log("No lead. Skipping populatePrechatFormAndLead()");}
-        // }
         // const all_parameters = await this.chatbot.allParameters();
         // if (all_parameters && all_parameters["userFullname"]) {
         //   clientUpdateUserFullname = all_parameters["userFullname"];
         // }
       }
       else if (form_reply.canceled) {
-        if (this.log) {console.log("unlocking intent due to canceling, for request", this.requestId);}
+        winston.debug("(DirForm) unlocking intent due to canceling, for request " + this.requestId);
         this.unlockAction(this.requestId);
 
         // TODO: INVOKE DIR_INTENT FOR CANCEL.
@@ -140,7 +134,6 @@ class DirForm {
           });
         }
 
-        // if (this.log) {console.log("sending form 'cancel' reply...", form_reply.message)}
         // TODO: REMOVE CANCEL REPLY
         // reply with this message (ex. please enter your fullname)
         // if (!form_reply.message.attributes) {
@@ -174,7 +167,7 @@ class DirForm {
         });
       }
       else {
-        if (this.log) {console.log("No trueIntentDirective specified");}
+        winston.debug("(DirForm) No trueIntentDirective specified");
         callback();
       }
     }
@@ -185,7 +178,7 @@ class DirForm {
         });
       }
       else {
-        if (this.log) {console.log("No falseIntentDirective specified");}
+        winston.debug("(DirForm) No falseIntentDirective specified");
         callback();
       }
     }