@tiledesk/tiledesk-tybot-connector 0.5.0 → 2.0.0

package/tiledeskChatbotPlugs/directives/DirConnectBlock.js

@@ -2,6 +2,8 @@ let axios = require('axios');
 let https = require("https");
 const { v4: uuidv4 } = require('uuid');
 const ms = require('minimist-string');
+const winston = require('../../utils/winston');
+const tilebotService = require('../../services/TilebotService');
 
 class DirConnectBlock {
   constructor(context) {
@@ -17,12 +19,13 @@ class DirConnectBlock {
   }
 
   execute(directive, callback) {
+    winston.verbose("Execute ConnectBlock directive");
     let action;
     if (directive.action) {
       action = directive.action;
     }
     else {
-      console.error("Incorrect DirConnectBlock directive:", directive);
+      winston.warn("DirConnectBlock Incorrect directive: ", directive);
       callback();
       return;
     }
@@ -32,6 +35,7 @@ class DirConnectBlock {
   }
 
   go(action, callback) {
+    winston.debug("(DirConnectBlock) Action: ", action);
     const intentName = action.intentName;
     const projectId = this.supportRequest.id_project;
     const requestId = this.supportRequest.request_id;
@@ -61,9 +65,9 @@ class DirConnectBlock {
       },
       "token": this.token
     }
-    if (this.log) {console.log("move to intent message:", intent_command_request);}
+    winston.debug("(DirConnectBlock) move to intent message: ", intent_command_request);
 
-    this.sendMessageToBot(this.TILEBOT_ENDPOINT, intent_command_request, botId, () => {
+    tilebotService.sendMessageToBot(intent_command_request, botId, () => {
       callback();
     });
   }
@@ -75,7 +79,7 @@ class DirConnectBlock {
         string_params = JSON.stringify(json_params);
       }
       catch (error) {
-        console.error("Error stringigying JSON PARAMS", json_params);
+        winston.error("(DirConnectBlock) Error stringing JSON PARAMS: ", json_params);
       }
     }
     if (string_params != null) {
@@ -99,84 +103,7 @@ class DirConnectBlock {
     return intentDirective;
   }
 
-  /**
-   * A stub to send message to the "ext/botId" endpoint, hosted by tilebot on:
-   * /${TILEBOT_ROUTE}/ext/${botId}
-   *
-   * @param {Object} message. The message to send
-   * @param {string} botId. Tiledesk botId
-   * @param {string} token. User token
-   */
-  sendMessageToBot(TILEBOT_ENDPOINT, message, botId, callback) {
-    const url = `${TILEBOT_ENDPOINT}/ext/${botId}`;
-    // console.log("sendMessageToBot URL", url);
-    const HTTPREQUEST = {
-      url: url,
-      headers: {
-        'Content-Type' : 'application/json'
-      },
-      json: message,
-      method: 'POST'
-    };
-    this.myrequest(
-      HTTPREQUEST,
-      function(err, resbody) {
-        if (err) {
-          if (callback) {
-            callback(err);
-          }
-        }
-        else {
-          if (callback) {
-            callback(null, resbody);
-          }
-        }
-      }, false
-    );
-  }
-
-  myrequest(options, callback, log) {
-    if (this.log) {
-      console.log("API URL:", options.url);
-      console.log("** Options:", JSON.stringify(options));
-    }
-    let axios_options = {
-      url: options.url,
-      method: options.method,
-      data: options.json,
-      params: options.params,
-      headers: options.headers
-    }
-    if (options.url.startsWith("https:")) {
-      const httpsAgent = new https.Agent({
-        rejectUnauthorized: false,
-      });
-      axios_options.httpsAgent = httpsAgent;
-    }
-    axios(axios_options)
-    .then((res) => {
-      if (this.log) {
-        console.log("Response for url:", options.url);
-        console.log("Response headers:\n", JSON.stringify(res.headers));
-      }
-      if (res && res.status == 200 && res.data) {
-        if (callback) {
-          callback(null, res.data);
-        }
-      }
-      else {
-        if (callback) {
-          callback(TiledeskClient.getErr({message: "Response status not 200"}, options, res), null, null);
-        }
-      }
-    })
-    .catch( (error) => {
-      console.error("(DirConnectBlock) Axios error: ", JSON.stringify(error));
-      if (callback) {
-        callback(error, null, null);
-      }
-    });
-  }
+  
 }
 
 module.exports = { DirConnectBlock };

package/tiledeskChatbotPlugs/directives/DirContactUpdate.js

@@ -1,9 +1,10 @@
 const { Filler } = require('../Filler');
-const { TiledeskChatbot } = require('../../models/TiledeskChatbot');
-const { TiledeskChatbotUtil } = require('../../models/TiledeskChatbotUtil');
+const { TiledeskChatbot } = require('../../engine/TiledeskChatbot');
+const { TiledeskChatbotUtil } = require('../../utils/TiledeskChatbotUtil');
 let axios = require('axios');
-const { TiledeskChatbotConst } = require('../../models/TiledeskChatbotConst');
+const { TiledeskChatbotConst } = require('../../engine/TiledeskChatbotConst');
 const { TiledeskClient } = require('@tiledesk/tiledesk-client');
+const winston = require('../../utils/winston');
 
 class DirContactUpdate {
 
@@ -30,6 +31,7 @@ class DirContactUpdate {
   }
 
   execute(directive, callback) {
+    winston.verbose("Execute ContactUpdate directive")
     let action;
     if (directive.action) {
       action = directive.action;
@@ -39,7 +41,7 @@ class DirContactUpdate {
       action.attributes.fillParams = true;
     }
     else {
-      console.error("Incorrect directive (no action provided):", directive);
+      winston.warn("DirContactUpdate Incorrect directive: ", directive);
       callback();
       return;
     }
@@ -49,7 +51,7 @@ class DirContactUpdate {
   }
 
   async go(action, callback) {
-    if (this.log) {console.log("(DirContactUpdate) start. Update properties:",  action.update); }
+    winston.debug("(DirContactUpdate) Action: ", action);
     const contactProperties = action.update;
     
     // fill
@@ -64,32 +66,23 @@ class DirContactUpdate {
     let updateProperties = {}
     for (const [key, value] of Object.entries(contactProperties)) {
       let filled_value = filler.fill(value, requestAttributes);
-      if (this.log) {console.log("(DirContactUpdate) setting property key:",key, "with value:", value, "filled value:", filled_value); }
       updateProperties[key] = filled_value;
       // it's important that all the lead's properties are immediatly updated in the current flow invocation so the updated values will be available in the next actions
       if (key === "fullname") {
         await this.context.chatbot.addParameter(TiledeskChatbotConst.REQ_LEAD_USERFULLNAME_KEY, filled_value);
-        if (this.log) {console.log("(DirContactUpdate) updating attribute:",TiledeskChatbotConst.REQ_LEAD_USERFULLNAME_KEY, "with property key:", key, "and value:", filled_value); }
       }
       else if ( key === "email") {
         await this.context.chatbot.addParameter(TiledeskChatbotConst.REQ_LEAD_EMAIL_KEY, filled_value);
-        if (this.log) {console.log("(DirContactUpdate) updating attribute:",TiledeskChatbotConst.REQ_LEAD_EMAIL_KEY, "with property key:", key, "and value:", filled_value); }
       }
-      // else if (key === "phone") {
-      //   static REQ_USER_PHONE_KEY = "userPhone";
-      // }
-      if (this.log) {console.log("(DirContactUpdate) updating property:", key, "value:", filled_value); }
     }
     const leadId = requestAttributes[TiledeskChatbotConst.REQ_USER_LEAD_ID_KEY];
     this.tdClient.updateLead(leadId, updateProperties, null, null, () => {
-      if (this.log) {console.log("(DirContactUpdate) Lead updated.", updateProperties);}
       // send hidden info to update widget lead fullname only if it is a conversation!
-      if (this.log) {console.log("(DirContactUpdate) requestId:", this.requestId); }
-      if (this.log) {console.log("(DirContactUpdate) updateProperties:", updateProperties); }
-      if (this.log) {console.log("(DirContactUpdate) updateProperties['fullname']:", updateProperties['fullname']); }
+      winston.debug("(DirContactUpdate) requestId: " + this.requestId); 
+      winston.debug("(DirContactUpdate) updateProperties: ", updateProperties); 
+      winston.debug("(DirContactUpdate) updateProperties['fullname']: " + updateProperties['fullname']); 
       callback();
       // if (this.requestId.startsWith("support-group") && updateProperties['userFullname']) {
-      //   if (this.log) {console.log("(DirContactUpdate) send hidden info to update widget lead fullname"); }
       //   const userFullname = updateProperties['fullname'];
       //   const updateLeadDataOnWidgetMessage = {
       //     type: "text",
@@ -99,15 +92,10 @@ class DirContactUpdate {
       //       updateUserFullname: userFullname
       //     }
       //   };
-      //   if (this.log) {console.log("(DirContactUpdate) sending updateLeadDataOnWidgetMessage:", updateLeadDataOnWidgetMessage); }
       //   this.tdClient.sendSupportMessage(
       //     this.requestId,
       //     updateLeadDataOnWidgetMessage,
       //     (err) => {
-      //       if (err) {
-      //         console.error("(DirContactUpdate) Error sending reply:", err);
-      //       }
-      //       if (this.log) {console.log("(DirContactUpdate) hidden message sent:", updateLeadDataOnWidgetMessage);}
       //       callback();
       //   });
       // }

package/tiledeskChatbotPlugs/directives/DirCustomerio.js

@@ -1,10 +1,11 @@
 const axios = require("axios").default;
-const { TiledeskChatbot } = require("../../models/TiledeskChatbot");
+const { TiledeskChatbot } = require("../../engine/TiledeskChatbot");
 const { Filler } = require("../Filler");
 const { DirIntent } = require("./DirIntent");
 let https = require("https");
 require('dotenv').config();
-
+const winston = require('../../utils/winston');
+const integrationService = require("../../services/IntegrationService");
 
 class DirCustomerio {
 
@@ -15,19 +16,21 @@ class DirCustomerio {
     this.context = context;
     this.tdcache = this.context.tdcache;
     this.requestId = this.context.requestId;
+    this.projectId = this.context.projectId;
+    this.token = this.context.token;
     this.intentDir = new DirIntent(context);
     this.API_ENDPOINT = this.context.API_ENDPOINT;
     this.log = context.log;
   }
 
   execute(directive, callback) {
-    if (this.log) { console.log("DirCustomerio directive: ", directive); }
+    winston.verbose("Execute Customerio directive");
     let action;
     if (directive.action) {
       action = directive.action;
     }
     else {
-      console.error("DirCustomerio Incorrect directive: ", JSON.stringify(directive));
+      winston.warn("DirCustomerio Incorrect directive: ", directive);
       callback();
       return;
     }
@@ -37,19 +40,18 @@ class DirCustomerio {
   }
 
   async go(action, callback) {
-    if (this.log) { console.log("DirCustomerio action:", JSON.stringify(action)); }
+    winston.debug("(DirCustomerio) Action: ", action);
     if (!this.tdcache) {
-      console.error("Error: DirCustomerio tdcache is mandatory");
+      winston.error("(DirCustomerio) Error: tdcache is mandatory");
       callback();
       return;
     }
 
     let trueIntent = action.trueIntent;
     let falseIntent = action.falseIntent;
-    if (this.log) {
-      console.log("DirCustomerio trueIntent", trueIntent)
-      console.log("DirCustomerio falseIntent", falseIntent)
-    }
+
+    winston.debug("(DirCustomerio) trueIntent " + trueIntent)
+    winston.debug("(DirCustomerio) falseIntent " + falseIntent)
 
     let requestVariables = null;
     requestVariables =
@@ -59,23 +61,22 @@ class DirCustomerio {
 
     let formid = action.formid;
     let bodyParameters = action.bodyParameters;
-    if (this.log) {
-      console.log("DirCustomerio formid: ", formid);
-      console.log("DirCustomerio bodyParameters: ", bodyParameters);
-    }
+
+    winston.debug("(DirCustomerio) formid: " + formid);
+    winston.debug("(DirCustomerio) bodyParameters: ", bodyParameters);
 
     if (!bodyParameters || bodyParameters === '') {
-      if (this.log) { console.error("DirCustomerio ERROR - bodyParameters is undefined or null or empty string") };
+      winston.debug("(DirCustomerio) Error: bodyParameters is undefined or null or empty string");
       callback();
       return;
     }
 
     const customerio_base_url = process.env.CUSTOMERIO_ENDPOINT || "https://track.customer.io/api/v1";
-    if (this.log) { console.log("DirCustomerio customerio_base_url: ", customerio_base_url); }
+    winston.debug("(DirCustomerio) customerio_base_url: " + customerio_base_url); 
 
-    let key = await this.getKeyFromIntegrations();
+    let key = await integrationService.getKeyFromIntegrations(this.projectId, 'customerio', this.token);
     if (!key) {
-      if (this.log) { console.log("DirCustomerio - Key not found in Integrations."); }
+      winston.debug("(DirCustomerio) - Key not found in Integrations.");
       let status = 422;
       let error = 'Missing customerio access token';
       await this.#assignAttributes(action, status, error);
@@ -88,11 +89,11 @@ class DirCustomerio {
 
     const filler = new Filler();
     for (const [key, value] of Object.entries(bodyParameters)) {
-      if (this.log) { console.log("bodyParam:", key, "value:", value) }
+      winston.debug("(DirCustomerio) bodyParam: " + key + " value: " + value) 
       let filled_value = filler.fill(value, requestVariables);
       bodyParameters[key] = filled_value;
     }
-    if (this.log) { console.log('DirCustomerio bodyParameters filler: ', bodyParameters) }
+    winston.debug("(DirCustomerio)  bodyParameters filler: ", bodyParameters)
 
     let json = {
       data: bodyParameters
@@ -110,16 +111,15 @@ class DirCustomerio {
       json: json,
       method: "POST"
     }
-    if (this.log) { console.log("DirCustomerio CUSTOMERIO_HTTPREQUEST", JSON.stringify(CUSTOMERIO_HTTPREQUEST)); }
+    winston.debug("(DirCustomerio) HttpRequest: ", CUSTOMERIO_HTTPREQUEST); 
 
     this.#myrequest(
       CUSTOMERIO_HTTPREQUEST, async (err, resbody) => {
         if (err) {
           if (callback) {
-            if (this.log) {
-              console.error("(httprequest) DirCustomerio err response:", err.response)
-              console.error("(httprequest) DirCustomerio err data:", err.response.data)
-            };
+            winston.debug("(DirCustomerio) err response:", err.response)
+            winston.debug("(DirCustomerio) err data:", err.response.data)
+
             let status = null;
             let error;
 
@@ -133,10 +133,9 @@ class DirCustomerio {
               error = err.response.data.meta.error;
             }
 
-            if (this.log) {
-              console.error("(httprequest) DirCustomerio err data status:", status);
-              console.error("(httprequest) DirCustomerio err data error:", error);
-            }
+            winston.debug("(DirCustomerio) err data status: " + status);
+            winston.debug("(DirCustomerio) err data error: ", error);
+
             await this.#assignAttributes(action, status, error);
             if (falseIntent) {
               await this.#executeCondition(false, trueIntent, null, falseIntent, null);
@@ -148,7 +147,7 @@ class DirCustomerio {
 
           }
         } else if (callback) {
-          if (this.log) { console.log("DirCustomerio resbody: ", JSON.stringify(resbody, null, 2)); }
+          winston.debug("(DirCustomerio) DirCustomerio resbody: ", resbody); 
 
           let status = 204;
           let error = null;
@@ -167,11 +166,9 @@ class DirCustomerio {
   }
 
   async #assignAttributes(action, status, error) {
-    if (this.log) {
-      console.log("DirCustomerio assignAttributes action:", action)
-      console.log("DirCustomerio assignAttributes status:", status)
-      console.log("DirCustomerio assignAttributes error:", error)
-    }
+    winston.debug("(DirCustomerio)  assignAttributes action: ", action)
+    winston.debug("(DirCustomerio)  assignAttributes status: " + status)
+    winston.debug("(DirCustomerio)  assignAttributes error: ", error)
     if (this.context.tdcache) {
       if (action.assignStatusTo) {
         await TiledeskChatbot.addParameterStatic(this.context.tdcache, this.context.requestId, action.assignStatusTo, status);
@@ -179,22 +176,10 @@ class DirCustomerio {
       if (action.assignErrorTo) {
         await TiledeskChatbot.addParameterStatic(this.context.tdcache, this.context.requestId, action.assignErrorTo, error);
       }
-
-      // Debug log
-      if (this.log) {
-        const all_parameters = await TiledeskChatbot.allParametersStatic(this.context.tdcache, this.context.requestId);
-        for (const [key, value] of Object.entries(all_parameters)) {
-          if (this.log) { console.log("DirCustomerio request parameter:", key, "value:", value, "type:", typeof value) }
-        }
-      }
     }
   }
 
   #myrequest(options, callback) {
-    if (this.log) {
-      console.log("** API URL:", options.url);
-      console.log("** Options:", JSON.stringify(options));
-    }
     let axios_options = {
       url: options.url,
       method: options.method,
@@ -204,9 +189,6 @@ class DirCustomerio {
     if (options.json !== null) {
       axios_options.data = options.json
     }
-    if (this.log) {
-      console.log("axios_options:", JSON.stringify(axios_options));
-    }
     if (options.url.startsWith("https:")) {
       const httpsAgent = new https.Agent({
         rejectUnauthorized: false,
@@ -215,10 +197,6 @@ class DirCustomerio {
     }
     axios(axios_options)
       .then((res) => {
-        if (this.log) {
-          console.log("Response for url:", options.url);
-          console.log("Response headers:\n", JSON.stringify(res.headers));
-        }
         if (res && (res.status == 200 || res.status == 204) && (res.data || res.config.data)) {
           if (callback) {
             if (res.data) {
@@ -251,7 +229,6 @@ class DirCustomerio {
     if (falseIntent) {
       falseIntentDirective = DirIntent.intentDirectiveFor(falseIntent, falseIntentAttributes);
     }
-    if (this.log) { console.log('DirCustomerio executeCondition/result', result) }
     if (result === true) {
       if (trueIntentDirective) {
         this.intentDir.execute(trueIntentDirective, () => {
@@ -261,7 +238,7 @@ class DirCustomerio {
         });
       }
       else {
-        if (this.log) { console.log("No trueIntentDirective specified"); }
+        winston.debug("(DirCustomerio) No trueIntentDirective specified");
         if (callback) {
           callback();
         }
@@ -276,45 +253,13 @@ class DirCustomerio {
         });
       }
       else {
-        if (this.log) { console.log("No falseIntentDirective specified"); }
+        winston.debug("(DirCustomerio) No falseIntentDirective specified"); 
         if (callback) {
           callback();
         }
       }
     }
   }
-
-  async getKeyFromIntegrations() {
-    return new Promise((resolve) => {
-
-      const INTEGRATIONS_HTTPREQUEST = {
-        url: this.API_ENDPOINT + "/" + this.context.projectId + "/integration/name/customerio",
-        headers: {
-          'Content-Type': 'application/json',
-          'Authorization': 'JWT ' + this.context.token
-        },
-        method: "GET"
-      }
-      if (this.log) { console.log("Customerio INTEGRATIONS_HTTPREQUEST ", INTEGRATIONS_HTTPREQUEST) }
-
-      this.#myrequest(
-        INTEGRATIONS_HTTPREQUEST, async (err, integration) => {
-          if (err) {
-            resolve(null);
-          } else {
-            if (this.log) { console.log('Integration: ', integration); }
-            if (integration &&
-              integration.value) {
-              resolve(integration.value.apikey)
-            }
-            else {
-              resolve(null)
-            }
-          }
-        })
-    })
-  }
-
 }
 
 module.exports = { DirCustomerio }

package/tiledeskChatbotPlugs/directives/DirDeflectToHelpCenter.js

@@ -1,8 +1,9 @@
 const { HelpCenterQuery } = require('@tiledesk/helpcenter-query-client');
-const { TiledeskChatbot } = require('../../models/TiledeskChatbot.js');
-const { TiledeskChatbotConst } = require('../../models/TiledeskChatbotConst');
+const { TiledeskChatbot } = require('../../engine/TiledeskChatbot.js');
+const { TiledeskChatbotConst } = require('../../engine/TiledeskChatbotConst.js');
 const ms = require('minimist-string');
 const { TiledeskClient } = require('@tiledesk/tiledesk-client');
+const winston = require('../../utils/winston');
 
 class DirDeflectToHelpCenter {
 
@@ -24,6 +25,7 @@ class DirDeflectToHelpCenter {
   }
 
   async execute(directive, callback) {
+    winston.verbose("Execute DeflectToHelpCenter directive");
     let action;
     if (directive.action) {
       action = directive.action
@@ -60,12 +62,11 @@ class DirDeflectToHelpCenter {
       url_target = action.urlTarget;
     }
     // let message = pipeline.message;
-    //console.log("help center message", JSON.stringify(message));
     const last_user_text = await TiledeskChatbot.getParameterStatic(
       this.context.tdcache,
       this.context.requestId,
       TiledeskChatbotConst.REQ_LAST_USER_TEXT_KEY);
-    if (this.log) {console.log("last_user_text", last_user_text);}
+      winston.debug("(DirDeflectToHelpCenter) last_user_text", last_user_text);
     if (last_user_text && last_user_text.trim() !== '') {
       const helpcenter = new HelpCenterQuery({
         APIKEY: "__",
@@ -76,30 +77,29 @@ class DirDeflectToHelpCenter {
         helpcenter.APIURL = this.helpcenter_api_endpoint
       }
       if (!workspace_id) {
-        if (this.log) {console.log("No workspaces_id. Listing all workspaces to eventually select the first");}
+        winston.debug("(DirDeflectToHelpCenter) No workspaces_id. Listing all workspaces to eventually select the first");
         try {
           // find/select the first workspace
           const workspaces = await helpcenter.allWorkspaces();
           if (workspaces.length > 0) {
             workspace_id = workspaces[0]._id;
-            // console.log("First Workspace selected", workspaces[0]);
           }
           else {
-            if (this.log) {console.log("No Workspaces found");}
+            winston.debug("(DirDeflectToHelpCenter) No Workspaces found");
             callback(false);
           }
         }
         catch(err) {
-          console.error("deflectToHelpCenter Error (search workspaces):", err);
+          winston.error("(DirDeflectToHelpCenter) Error search workspaces: ", err);
           callback(false);
         }
       }
-      if (this.log) {console.log("searching on workspace_id:", workspace_id);}
+      winston.debug("(DirDeflectToHelpCenter) searching on workspace_id: " + workspace_id);
       try {
         const results = await helpcenter.search(workspace_id, last_user_text, maxresults);
         if (results && results.length > 0) {
-          if (this.log) {console.log("Successfully got results", JSON.stringify(results));}
-          if (this.log) {console.log("Sending hcReply", hc_reply);}
+          winston.debug("(DirDeflectToHelpCenter) Successfully got results ", results);
+          winston.debug("(DirDeflectToHelpCenter) Sending hcReply ", hc_reply);
           // pipeline.message.text = hc_reply;
           let buttons = [];
           results.forEach(content => {
@@ -141,26 +141,26 @@ class DirDeflectToHelpCenter {
             }
           }
 
-          if (this.log) {console.log("HC reply:", JSON.stringify(message))};
+          winston.debug("(DirDeflectToHelpCenter) HC reply: ", message)
           this.tdClient.sendSupportMessage(
             this.context.requestId,
             message,
             (err) => {
               if (err) {
-                console.error("Error sending reply:", err.message);
+                winston.error("(DirDeflectToHelpCenter) Error sending reply: " + err.message);
                 callback(false);
               }
-              if (this.log) {console.log("Reply message sent.");}
+              winston.debug("(DirDeflectToHelpCenter) Reply message sent.");
               callback(true);
           });
         }
         else {
-          if (this.log) {console.log("Nothing found in Help Center. projectId:", project_id, "workspaceId:", workspace_id);}
+          winston.debug("(DirDeflectToHelpCenter) Nothing found in Help Center. projectId: " + project_id + " workspaceId: " + workspace_id);
           callback(false);
         }
       }
       catch(err) {
-        console.error("deflectToHelpCenter Error (searching results):", err);
+        winston.error("(DirDeflectToHelpCenter)  Error (searching results): ", err);
         callback(false);
       }
     }
@@ -172,9 +172,8 @@ class DirDeflectToHelpCenter {
   parseParams(directive_parameter) {
     let workspace_id = null;
     let hc_reply = null;
-    // console.log("ms found:", ms)
+    
     const params = ms(directive_parameter);
-    // console.log("ms decoded params:", params)
     if (params.w) {
       workspace_id = params.w
     }
@@ -183,16 +182,12 @@ class DirDeflectToHelpCenter {
     }
     
     if (params.m) {
-      // console.log("_params.m:", params.m)
       //hc_reply = params.m.replaceAll("\\n", "\n");
       hc_reply = params.m.replace(/\\n/g, "\n");
-      // console.log("hc_reply with replaced slash n regex|replaceAll", hc_reply)
     }
     if (params.message) {
-      // console.log("_params.message:", params.message)
       //hc_reply = params.message.replaceAll("\\n", "\n");
       hc_reply = params.message.replace(/\\n/g, "\n");
-      // console.log("hc_reply -message with replaced slash n replace(/\\n/g", hc_reply)
     }
     return {
       workspace_id: workspace_id,