@tiledesk/tiledesk-server 2.4.8 → 2.4.10
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- package/event/botEvent.js +12 -2
- package/middleware/has-role.js +6 -0
- package/models/faq_kb.js +4 -0
- package/models/lead.js +5 -0
- package/package.json +2 -2
- package/public/wstest/index.html +5 -41
- package/pubmodules/queue/reconnect.js +24 -0
- package/pubmodules/queue/reconnectFanout.js +17 -0
- package/routes/faq_kb.js +42 -0
- package/routes/lead.js +51 -0
- package/services/trainingService.js +7 -2
- package/template/email/assignedEmailMessage.html +253 -149
- package/template/email/assignedRequest.html +272 -172
- package/template/email/beenInvitedExistingUser.html +213 -130
- package/template/email/beenInvitedNewUser.html +200 -119
- package/template/email/emailDirect.html +207 -114
- package/template/email/newMessage.html +250 -157
- package/template/email/newMessageFollower.html +351 -225
- package/template/email/passwordChanged.html +177 -95
- package/template/email/pooledEmailMessage.html +250 -151
- package/template/email/pooledRequest.html +270 -164
- package/template/email/resetPassword.html +200 -114
- package/template/email/sendTranscript.html +264 -162
- package/template/email/ticket.html +263 -160
- package/template/email/verify.html +208 -126
- package/websocket/webSocketServer.js +70 -3
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en" xmlns="http://www.w3.org/1999/xhtml"
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style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<head>
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<meta name="viewport" content="width=device-width" />
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<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
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<title>New Ticket from Tiledesk</title>
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<style type="text/css">
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img {
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max-width: 100%;
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margin-left: 16px;
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text-align: center !important;
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}
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img.CToWUd {
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margin-bottom: 16px;
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max-width: 200px !important;
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width: 200px !important;
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min-width: 200px !important;
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outline: none;
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border: none;
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height: auto;
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margin-left: 0px;
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}
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body {
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width: 100% !important;
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height: 100%;
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line-height: 1.6em;
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}
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body {
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background-color: #f6f6f6;
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}
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@media only screen and (max-width: 640px) {
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body {
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padding: 0 !important;
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h1 {
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}
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.container {
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width: 100% !important;
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}
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.content {
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padding: 0 !important;
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.content-wrap {
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padding: 10px !important;
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}
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.invoice {
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width: 100% !important;
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}
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}
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</style>
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</head>
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<body itemscope itemtype="http://schema.org/EmailMessage"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;"
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bgcolor="#f6f6f6">
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{{#if baseScope.replyEnabled}}
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<div>\# Please type your reply above this line \#</div>
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{{/if}}
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<table class="body-wrap"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;"
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bgcolor="#f6f6f6">
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<tr
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<td
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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valign="top"></td>
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<td class="container" width="600"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;"
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valign="top">
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<div class="content"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;">
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<table class="main" width="100%" cellpadding="0" cellspacing="0"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;"
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bgcolor="#fff">
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<tr
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<td class="alert alert-warning"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;"
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align="center" valign="top">
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<table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
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<tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<td class="alert alert-warning" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;" align="center" valign="top">
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<!--
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<a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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<img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
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</a>
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-->
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<td class="alert alert-warning"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;"
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align="center" valign="top">
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<div>
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<h2>You are a follower of the ticket number: #{{message.request.ticket_id}}</h2>
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</div>
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 20px;"
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valign="top">
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<table width="100%" cellpadding="0" cellspacing="0"
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<td class="content-block"
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valign="top">
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Sender: <strong
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.senderFullname}}</strong>
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valign="top">
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{{#ifEquals message.type "text"}}
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|
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|
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|
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|
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|
|
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.lead.fullname}}</strong>
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|
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|
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|
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{{#ifEquals message.request.channel.name "chat21"}}
|
|
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Chat
|
|
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|
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|
|
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{{message.request.channel.name}}
|
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|
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src="https://tiledesk.com/wp-content/uploads/2023/05/tiledesk-solo_logo_new_gray.png" width="15"
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height="15" style="margin-left: 6px;" /></span>
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<span style="font-weight: bold; margin-left: 2px;">Tiledesk</span>
|
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;"
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<span><a href="http://www.tiledesk.com"
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Tiledesk.com </a></span>
|
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<!-- <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span> -->
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
|
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