@tiledesk/tiledesk-server 2.4.8 → 2.4.10

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -1,246 +1,372 @@
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- <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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- <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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-
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- <head>
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- <meta name="viewport" content="width=device-width" />
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- <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
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- <title>New Ticket from Tiledesk</title>
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-
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- <style type="text/css">
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- img {
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- max-width: 100%;
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- margin-left:16px;
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- text-align:center !important;
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+ <!DOCTYPE html
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+ PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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+
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+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml"
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+ style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+
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+ <head>
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+ <meta name="viewport" content="width=device-width" />
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+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
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+ <title>New Ticket from Tiledesk</title>
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+
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+ <style type="text/css">
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+ img {
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+ max-width: 100%;
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+ margin-left: 16px;
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+ text-align: center !important;
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+ }
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+
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+ img.CToWUd {
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+ margin-bottom: 16px;
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+ max-width: 200px !important;
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+ width: 200px !important;
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+ min-width: 200px !important;
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+ outline: none;
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+ text-decoration: none;
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+ border: none;
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+ height: auto;
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+ margin-left: 0px;
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+ }
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+
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+ body {
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+ -webkit-font-smoothing: antialiased;
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+ -webkit-text-size-adjust: none;
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+ width: 100% !important;
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+ height: 100%;
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+ line-height: 1.6em;
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+ }
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+
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+ body {
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+ background-color: #f6f6f6;
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+ }
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+
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+ @media only screen and (max-width: 640px) {
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+ body {
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+ padding: 0 !important;
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  }
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- img.CToWUd {
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- margin-bottom: 16px;
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- max-width: 200px !important;
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- width: 200px !important;
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- min-width: 200px !important;
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- outline: none;
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- text-decoration: none;
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- border: none;
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- height: auto;
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- margin-left: 0px;
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+
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+ h1 {
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+ font-weight: 800 !important;
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+ margin: 20px 0 5px !important;
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+ text-align: center !important;
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  }
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- body {
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- -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
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+
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+ h2 {
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+ font-weight: 800 !important;
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+ margin: 20px 0 5px !important;
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  }
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- body {
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- background-color: #f6f6f6;
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+
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+ h3 {
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+ font-weight: 800 !important;
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+ margin: 20px 0 5px !important;
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  }
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- @media only screen and (max-width: 640px) {
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- body {
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- padding: 0 !important;
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- }
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- h1 {
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- font-weight: 800 !important; margin: 20px 0 5px !important;
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- text-align:center !important;
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- }
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- h2 {
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- font-weight: 800 !important; margin: 20px 0 5px !important;
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- }
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- h3 {
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- font-weight: 800 !important; margin: 20px 0 5px !important;
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- }
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- h4 {
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- font-weight: 800 !important; margin: 20px 0 5px !important;
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- }
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- h1 {
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- font-size: 22px !important;
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- }
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- h2 {
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- font-size: 18px !important;
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- }
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- h3 {
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- font-size: 16px !important;
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- }
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- .container {
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- padding: 0 !important; width: 100% !important;
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- }
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- .content {
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- padding: 0 !important;
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- }
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- .content-wrap {
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- padding: 10px !important;
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- }
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- .invoice {
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- width: 100% !important;
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- }
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+ h4 {
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+ font-weight: 800 !important;
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+ margin: 20px 0 5px !important;
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  }
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- </style>
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- </head>
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- <body itemscope itemtype="http://schema.org/EmailMessage" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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+ h1 {
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+ font-size: 22px !important;
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+ }
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- {{#if baseScope.replyEnabled}}
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- <div>\# Please type your reply above this line \#</div>
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- {{/if}}
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+ h2 {
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+ font-size: 18px !important;
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+ }
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+
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+ h3 {
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+ font-size: 16px !important;
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+ }
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+
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+ .container {
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+ padding: 0 !important;
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+ width: 100% !important;
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+ }
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+
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+ .content {
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+ padding: 0 !important;
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+ }
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+
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+ .content-wrap {
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+ padding: 10px !important;
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+ }
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+
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+ .invoice {
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+ width: 100% !important;
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+ }
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+ }
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+ </style>
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+ </head>
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+
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+ <body itemscope itemtype="http://schema.org/EmailMessage"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;"
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+ bgcolor="#f6f6f6">
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+
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+ {{#if baseScope.replyEnabled}}
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+ <div>\# Please type your reply above this line \#</div>
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+ {{/if}}
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+
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+ <table class="body-wrap"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;"
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+ bgcolor="#f6f6f6">
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top"></td>
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+ <td class="container" width="600"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;"
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+ valign="top">
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+ <div class="content"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;">
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+
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+
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+ <table class="main" width="100%" cellpadding="0" cellspacing="0"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;"
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+ bgcolor="#fff">
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="alert alert-warning"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;"
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+ align="center" valign="top">
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- <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="alert alert-warning" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;" align="center" valign="top">
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-
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  <div style="text-align:center">
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- <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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- <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
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- </a>
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+ <!--
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+ <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
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+ </a>
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+ -->
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  </div>
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  </td>
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  </tr>
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="alert alert-warning" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;" align="center" valign="top">
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- <div>
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- <h2>You are a follower of the ticket number: #{{message.request.ticket_id}}</h2>
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- </div>
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+ <td class="alert alert-warning"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;"
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+ align="center" valign="top">
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+ <div>
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+ <h2>You are a follower of the ticket number: #{{message.request.ticket_id}}</h2>
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+ </div>
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- </td>
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- </tr>
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 20px;" valign="top">
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- <table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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-
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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- Sender: <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.senderFullname}}</strong>
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- </td>
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- </tr>
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-
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-
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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- {{#ifEquals message.type "text"}}
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- <div style="white-space: pre-wrap;">{{{msgText}}}</div>
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- {{/ifEquals}}
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- {{#ifEquals message.type "image"}}
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- <img src="{{message.metadata.src}}"/>
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- {{#if msgText}}
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- <div style="white-space: pre-wrap;">{{{msgText}}}</div>
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- {{/if}}
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- {{/ifEquals}}
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- {{#ifEquals message.type "file"}}
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- <a href="{{message.metadata.src}}">{{message.metadata.name}}</a>
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- {{/ifEquals}}
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- {{#ifEquals message.type "frame"}}
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- <a href="{{message.metadata.src}}">{{message.metadata.name}}</a>
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- {{#if msgText}}
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- <div style="white-space: pre-wrap;">{{{msgText}}}</div>
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- {{/if}}
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- {{/ifEquals}}
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-
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- {{#if message.attributes}}
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- {{#if message.attributes.attachment}}
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- {{#if message.attributes.attachment.buttons}}
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- {{#each message.attributes.attachment.buttons}}
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- {{#ifEquals this.type "url"}}
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- <li><a href="{{this.link}}" class="dynamic_button">{{this.value}}</a></li>
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- {{else}}
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- <li><a href="mailto:{{../message.request.request_id}}@{{../baseScope.inboundDomain}}?subject=Re:%20{{../message.request.subject}}&body={{this.value}}" class="dynamic_button">{{this.value}}</a></li>
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- {{/ifEquals}}
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- {{/each}}
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-
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-
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- {{/if}}
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+ </td>
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+ </tr>
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-wrap"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 20px;"
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+ valign="top">
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+ <table width="100%" cellpadding="0" cellspacing="0"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top">
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+ Sender: <strong
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.senderFullname}}</strong>
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+ </td>
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+ </tr>
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+
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+
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top">
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+ {{#ifEquals message.type "text"}}
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+ <div style="white-space: pre-wrap;">{{{msgText}}}</div>
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+ {{/ifEquals}}
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+ {{#ifEquals message.type "image"}}
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+ <img src="{{message.metadata.src}}" />
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+ {{#if msgText}}
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+ <div style="white-space: pre-wrap;">{{{msgText}}}</div>
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+ {{/if}}
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+ {{/ifEquals}}
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+ {{#ifEquals message.type "file"}}
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+ <a href="{{message.metadata.src}}">{{message.metadata.name}}</a>
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+ {{/ifEquals}}
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+ {{#ifEquals message.type "frame"}}
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+ <a href="{{message.metadata.src}}">{{message.metadata.name}}</a>
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+ {{#if msgText}}
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+ <div style="white-space: pre-wrap;">{{{msgText}}}</div>
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+ {{/if}}
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+ {{/ifEquals}}
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+
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+ {{#if message.attributes}}
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+ {{#if message.attributes.attachment}}
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+ {{#if message.attributes.attachment.buttons}}
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+ {{#each message.attributes.attachment.buttons}}
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+ {{#ifEquals this.type "url"}}
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+ <li><a href="{{this.link}}" class="dynamic_button">{{this.value}}</a></li>
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+ {{else}}
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+ <li><a
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+ href="mailto:{{../message.request.request_id}}@{{../baseScope.inboundDomain}}?subject=Re:%20{{../message.request.subject}}&body={{this.value}}"
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+ class="dynamic_button">{{this.value}}</a></li>
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+ {{/ifEquals}}
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+ {{/each}}
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+
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+
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+ {{/if}}
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+ {{/if}}
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+ {{/if}}
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+
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+ <!-- {{#if message.attributes.intent_info}}
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+ {{#if message.attributes.intent_info.others}}
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+ Others:
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+ {{#each message.attributes.intent_info.others}}
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+ <li><span>{{this.answer}}</span></li>
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+ {{/each}}
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  {{/if}}
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- {{/if}}
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-
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- <!-- {{#if message.attributes.intent_info}}
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- {{#if message.attributes.intent_info.others}}
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- Others:
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- {{#each message.attributes.intent_info.others}}
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- <li><span>{{this.answer}}</span></li>
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- {{/each}}
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- {{/if}}
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- {{/if}} -->
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-
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-
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-
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-
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-
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- </td>
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- </tr>
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-
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-
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-
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-
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-
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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- Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
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- </td>
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- </tr>
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-
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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- Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.department.name}}</strong>
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- </td>
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- </tr>
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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- Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.sourcePage}}</strong>
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- </td>
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- </tr>
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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- Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.lead.fullname}}</strong>
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- </td>
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- </tr>
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-
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-
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-
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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- Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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-
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- {{#ifEquals message.request.channel.name "chat21"}}
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- Chat
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- {{else}}
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- {{message.request.channel.name}}
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- {{/ifEquals}}
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-
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-
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- </strong>
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- </td>
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- </tr>
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-
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-
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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- Priority : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.priority}}</strong>
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- </td>
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- </tr>
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-
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-
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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- </td>
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- </tr>
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- </table>
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+ {{/if}} -->
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+
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+
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+
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+
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+
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+ </td>
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+ </tr>
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+
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+
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+
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+
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+
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top">
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+ Project name : <strong
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
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+ </td>
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+ </tr>
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+
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top">
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+ Department name : <strong
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.department.name}}</strong>
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+ </td>
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+ </tr>
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top">
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+ Source page : <strong
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.sourcePage}}</strong>
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+ </td>
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+ </tr>
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top">
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+ Contact name : <strong
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.lead.fullname}}</strong>
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+ </td>
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+ </tr>
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+
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+
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+
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top">
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+ Channel : <strong
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+
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+ {{#ifEquals message.request.channel.name "chat21"}}
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+ Chat
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+ {{else}}
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+ {{message.request.channel.name}}
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+ {{/ifEquals}}
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+
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+
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+ </strong>
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+ </td>
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+ </tr>
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+
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+
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top">
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+ Priority : <strong
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.priority}}</strong>
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+ </td>
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+ </tr>
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+
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+
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top">
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+ </td>
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+ </tr>
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+ </table>
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+ </td>
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+ </tr>
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+
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+ <tr>
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+ <td>
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+ <hr style="width:94%;height:1px;border:none;background-color: #cacaca;">
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+
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+ <div style="display: flex; padding: 20px 18px; color: #888888; align-items: center;">
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+ <span>Powered by </span>
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+ <span style="display: flex;"><img
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+ src="https://tiledesk.com/wp-content/uploads/2023/05/tiledesk-solo_logo_new_gray.png" width="15"
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+ height="15" style="margin-left: 6px;" /></span>
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+ <span style="font-weight: bold; margin-left: 2px;">Tiledesk</span>
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+ </div>
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+
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+ </td>
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+ </tr>
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+
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+
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+ </table>
345
+ <div class="footer"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
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+ <table width="100%"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <tr
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="aligncenter content-block"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;"
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+ align="center" valign="top">
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+ <span><a href="http://www.tiledesk.com"
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">
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+ Tiledesk.com </a></span>
357
+ <!-- <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span> -->
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  </td>
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  </tr>
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  </table>
235
- <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
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- <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
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- <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
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- <!-- <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span> -->
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- </td>
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- </tr>
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- </table>
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-
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- </body>
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+ </div>
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+
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+ </td>
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+ <td
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+ style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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+ valign="top"></td>
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+ </tr>
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+ </table>
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+
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+ </body>
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+
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  </html>