@tiledesk/tiledesk-server 2.4.8 → 2.4.10
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- package/event/botEvent.js +12 -2
- package/middleware/has-role.js +6 -0
- package/models/faq_kb.js +4 -0
- package/models/lead.js +5 -0
- package/package.json +2 -2
- package/public/wstest/index.html +5 -41
- package/pubmodules/queue/reconnect.js +24 -0
- package/pubmodules/queue/reconnectFanout.js +17 -0
- package/routes/faq_kb.js +42 -0
- package/routes/lead.js +51 -0
- package/services/trainingService.js +7 -2
- package/template/email/assignedEmailMessage.html +253 -149
- package/template/email/assignedRequest.html +272 -172
- package/template/email/beenInvitedExistingUser.html +213 -130
- package/template/email/beenInvitedNewUser.html +200 -119
- package/template/email/emailDirect.html +207 -114
- package/template/email/newMessage.html +250 -157
- package/template/email/newMessageFollower.html +351 -225
- package/template/email/passwordChanged.html +177 -95
- package/template/email/pooledEmailMessage.html +250 -151
- package/template/email/pooledRequest.html +270 -164
- package/template/email/resetPassword.html +200 -114
- package/template/email/sendTranscript.html +264 -162
- package/template/email/ticket.html +263 -160
- package/template/email/verify.html +208 -126
- package/websocket/webSocketServer.js +70 -3
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en" xmlns="http://www.w3.org/1999/xhtml"
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style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<title>New message ticket from Tiledesk</title>
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img {
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text-align: center !important;
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}
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img.CToWUd {
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margin-bottom: 16px;
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max-width: 200px !important;
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width: 200px !important;
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min-width: 200px !important;
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outline: none;
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border: none;
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@media only screen and (max-width: 640px) {
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}
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<body itemscope itemtype="http://schema.org/EmailMessage"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;"
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bgcolor="#f6f6f6">
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{{#if baseScope.replyEnabled}}
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<div>\# Please type your reply above this line \#</div>
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{{/if}}
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bgcolor="#f6f6f6">
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valign="top"></td>
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<td class="container" width="600"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;"
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valign="top">
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;">
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<table class="main" width="100%" cellpadding="0" cellspacing="0"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;"
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bgcolor="#fff">
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<!--
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<div style="text-align:center">
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<a href="http://www.tiledesk.com"
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style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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<img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
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</a>
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</tr>
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<tr
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<td class="alert alert-warning"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;"
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align="center" valign="top">
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<div>
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<h2>New Message from a ticket assigned to you</h2>
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<td class="content-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 20px;" valign="top">
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<table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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{{#ifEquals message.type "text"}}
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<div style="white-space: pre-wrap;">{{{msgText}}}</div>
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{{/ifEquals}}
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{{#ifEquals message.type "image"}}
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{{#ifEquals message.type "file"}}
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valign="top">
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valign="top">
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{{#ifEquals message.type "text"}}
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<div style="white-space: pre-wrap;">{{{msgText}}}</div>
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{{/ifEquals}}
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{{#ifEquals message.type "image"}}
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<img src="{{message.metadata.src}}" />
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{{/ifEquals}}
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{{#ifEquals message.type "file"}}
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<a href="{{message.metadata.src}}">{{message.metadata.name}}</a>
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Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
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Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
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From email : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.email}}</strong>
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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valign="top">
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Project name : <strong
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
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<td class="content-block"
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valign="top">
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Department name : <strong
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
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From email : <strong
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.email}}</strong>
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<td class="content-block"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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valign="top">
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Contact name : <strong
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.fullname}}</strong>
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<!-- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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Assignee : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;"></strong>
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Channel : <strong
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{{#ifEquals request.channel.name "chat21"}}
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{{else}}
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{{request.channel.name}}
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{{/ifEquals}}
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<a
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href="{{baseScope.baseUrl}}/#/project/{{request.id_project}}/wsrequest/{{request.request_id}}/messages">Open
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the dashboard</a>.
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<hr style="width:94%;height:1px;border:none;background-color: #cacaca;">
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<div style="display: flex; padding: 20px 18px; color: #888888; align-items: center;">
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<span>Powered by </span>
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<span style="display: flex;"><img
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src="https://tiledesk.com/wp-content/uploads/2023/05/tiledesk-solo_logo_new_gray.png" width="15"
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height="15" style="margin-left: 6px;" /></span>
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<span style="font-weight: bold; margin-left: 2px;">Tiledesk</span>
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<div class="footer"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;"
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align="center" valign="top">
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<span><a href="http://www.tiledesk.com"
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Tiledesk.com </a></span>
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<br><span><a href="%unsubscribe_url%"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
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