@tiledesk/tiledesk-server 2.4.8 → 2.4.10
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- package/event/botEvent.js +12 -2
- package/middleware/has-role.js +6 -0
- package/models/faq_kb.js +4 -0
- package/models/lead.js +5 -0
- package/package.json +2 -2
- package/public/wstest/index.html +5 -41
- package/pubmodules/queue/reconnect.js +24 -0
- package/pubmodules/queue/reconnectFanout.js +17 -0
- package/routes/faq_kb.js +42 -0
- package/routes/lead.js +51 -0
- package/services/trainingService.js +7 -2
- package/template/email/assignedEmailMessage.html +253 -149
- package/template/email/assignedRequest.html +272 -172
- package/template/email/beenInvitedExistingUser.html +213 -130
- package/template/email/beenInvitedNewUser.html +200 -119
- package/template/email/emailDirect.html +207 -114
- package/template/email/newMessage.html +250 -157
- package/template/email/newMessageFollower.html +351 -225
- package/template/email/passwordChanged.html +177 -95
- package/template/email/pooledEmailMessage.html +250 -151
- package/template/email/pooledRequest.html +270 -164
- package/template/email/resetPassword.html +200 -114
- package/template/email/sendTranscript.html +264 -162
- package/template/email/ticket.html +263 -160
- package/template/email/verify.html +208 -126
- package/websocket/webSocketServer.js +70 -3
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en" xmlns="http://www.w3.org/1999/xhtml"
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style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<head>
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<meta name="viewport" content="width=device-width" />
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<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
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<title>Request transcript</title>
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<style type="text/css">
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img {
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max-width: 100%;
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margin-left: 16px;
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text-align: center !important;
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}
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body {
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-webkit-font-smoothing: antialiased;
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-webkit-text-size-adjust: none;
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width: 100% !important;
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height: 100%;
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line-height: 1.6em;
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}
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body {
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background-color: #f6f6f6;
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}
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@media only screen and (max-width: 640px) {
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body {
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padding: 0 !important;
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}
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h1 {
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font-weight: 800 !important;
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margin: 20px 0 5px !important;
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text-align: center !important;
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}
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h2 {
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font-weight: 800 !important;
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margin: 20px 0 5px !important;
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}
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h3 {
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font-weight: 800 !important;
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margin: 20px 0 5px !important;
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}
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h4 {
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font-weight: 800 !important;
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margin: 20px 0 5px !important;
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}
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h1 {
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font-size: 22px !important;
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}
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h2 {
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font-size: 18px !important;
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}
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h3 {
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font-size: 16px !important;
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}
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.container {
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padding: 0 !important;
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width: 100% !important;
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}
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.content {
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padding: 0 !important;
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}
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.content-wrap {
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padding: 10px !important;
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}
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.invoice {
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width: 100% !important;
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}
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}
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</style>
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</head>
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<body itemscope itemtype="http://schema.org/EmailMessage"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;"
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bgcolor="#f6f6f6">
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<table class="body-wrap"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;"
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bgcolor="#f6f6f6">
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<tr
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<td
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;"
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valign="top"></td>
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<td class="container" width="600"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;"
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valign="top">
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<div class="content"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;">
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<table class="main" width="100%" cellpadding="0" cellspacing="0"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;"
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bgcolor="#fff">
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<tr
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<div style="text-align:center">
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<!--
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<a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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<img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" style="max-width:200px;outline:none;text-decoration:none;border:none;height:auto;margin-left:0px;" class="CToWUd">
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</a>
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-->
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</div>
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<tr
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<td class="content-wrap"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 20px;"
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valign="top">
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<table width="100%" cellpadding="0" cellspacing="0"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<tr
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<td class="content-block"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;"
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valign="top">
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<!-- <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">-->
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Hi,
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<!-- </strong> -->
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<br><br> here's the transcript of your conversation.
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</td>
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<tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<td class="content-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 20px;" valign="top">
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<table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<tr
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<td class="content-block"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;"
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valign="top">
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Chat started on <span
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{formattedCreatedAt}}</span>
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</td>
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</tr>
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<tr
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;"
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valign="top">
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<!-- <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;"> -->
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Chat started on <span style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{formattedCreatedAt}}</span>
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<!-- <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;"> -->
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{{{transcriptAsHtml}}}
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{{{transcriptAsHtml}}}
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</td>
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valign="top">
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<tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<td class="content-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 20px;" valign="top">
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<table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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<td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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Department : <span style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</span>
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<tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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User Agent : <span style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.userAgent}}</span>
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<table width="100%" cellpadding="0" cellspacing="0"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;"
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style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</span>
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Source : <span
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<hr style="width:94%;height:1px;border:none;background-color: #cacaca;">
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<div style="display: flex; padding: 20px 18px; color: #888888; align-items: center;">
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<span>Powered by </span>
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<span style="display: flex;"><img
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src="https://tiledesk.com/wp-content/uploads/2023/05/tiledesk-solo_logo_new_gray.png" width="15"
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height="15" style="margin-left: 6px;" /></span>
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<span style="font-weight: bold; margin-left: 2px;">Tiledesk</span>
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Tiledesk.com </a></span>
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