@tiledesk/tiledesk-server 2.3.6 → 2.3.7-1.2

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Files changed (126) hide show
  1. package/.github/workflows/docker-community-worker-push-latest.yml +23 -0
  2. package/.github/workflows/docker-image-tag-worker-community-tag-push.yml +22 -0
  3. package/CHANGELOG.md +361 -3
  4. package/Dockerfile-jobs +31 -0
  5. package/app.js +62 -69
  6. package/channels/chat21/chat21Handler.js +37 -6
  7. package/channels/chat21/chat21WebHook.js +62 -34
  8. package/channels/chat21/package-lock.json +663 -706
  9. package/channels/chat21/package.json +2 -2
  10. package/config/labels/widget.json +337 -136
  11. package/deploy.sh +2 -0
  12. package/event/messageEvent.js +110 -9
  13. package/jobs.js +80 -0
  14. package/jobsManager.js +47 -0
  15. package/middleware/has-role.js +10 -3
  16. package/middleware/ipFilter.js +220 -0
  17. package/middleware/passport.js +8 -2
  18. package/models/department.js +1 -1
  19. package/models/faq.js +77 -25
  20. package/models/faq_kb.js +19 -0
  21. package/models/message.js +10 -8
  22. package/models/project.js +10 -0
  23. package/models/project_user.js +10 -0
  24. package/models/request.js +12 -1
  25. package/package.json +12 -11
  26. package/pubmodules/activities/activityArchiver.js +216 -90
  27. package/pubmodules/activities/routes/activity.js +1 -1
  28. package/pubmodules/apps/index.js +8 -0
  29. package/pubmodules/apps/listener.js +27 -0
  30. package/pubmodules/cache/index.js +2 -0
  31. package/pubmodules/cache/mongoose-cachegoose-fn.js +630 -0
  32. package/pubmodules/canned/cannedResponse.js +4 -0
  33. package/pubmodules/canned/cannedResponseRoute.js +10 -5
  34. package/pubmodules/dialogflow/index.js +10 -0
  35. package/pubmodules/dialogflow/listener.js +66 -0
  36. package/pubmodules/emailNotification/requestNotification.js +58 -28
  37. package/pubmodules/events/eventRoute.js +49 -24
  38. package/pubmodules/messageTransformer/messageHandlebarsTransformerInterceptor.js +6 -1
  39. package/pubmodules/messageTransformer/messageTransformerInterceptor.js +10 -4
  40. package/pubmodules/pubModulesManager.js +173 -7
  41. package/pubmodules/queue/index.js +4 -0
  42. package/pubmodules/queue/reconnect.js +331 -0
  43. package/pubmodules/queue/reconnectFanout.js +256 -0
  44. package/pubmodules/rasa/listener.js +5 -5
  45. package/pubmodules/routing-queue/index.js +3 -0
  46. package/pubmodules/routing-queue/listener.js +328 -0
  47. package/pubmodules/rules/conciergeBot.js +2 -2
  48. package/pubmodules/scheduler/tasks/closeAgentUnresponsiveRequestTask.js +6 -1
  49. package/pubmodules/scheduler/tasks/closeBotUnresponsiveRequestTask.js +7 -1
  50. package/pubmodules/tilebot/index.js +11 -0
  51. package/pubmodules/tilebot/listener.js +85 -0
  52. package/pubmodules/trigger/rulesTrigger.js +137 -14
  53. package/pubmodules/trigger/start.js +5 -1
  54. package/pubmodules/whatsapp/index.js +7 -0
  55. package/pubmodules/whatsapp/listener.js +32 -0
  56. package/routes/auth.js +7 -2
  57. package/routes/campaigns.js +3 -3
  58. package/routes/department.js +3 -2
  59. package/routes/email.js +32 -2
  60. package/routes/faq.js +37 -2
  61. package/routes/faq_kb.js +496 -133
  62. package/routes/faqpub.js +5 -0
  63. package/routes/lead.js +56 -0
  64. package/routes/message.js +196 -14
  65. package/routes/messagesRoot.js +39 -0
  66. package/routes/project.js +76 -4
  67. package/routes/project_user.js +11 -1
  68. package/routes/project_user_test.js +19 -0
  69. package/routes/request.js +134 -30
  70. package/routes/troubleshooting.js +12 -0
  71. package/routes/users-util.js +39 -0
  72. package/routes/users.js +1 -1
  73. package/routes/widget.js +64 -2
  74. package/services/BotSubscriptionNotifier.js +5 -0
  75. package/services/banUserNotifier.js +86 -0
  76. package/services/cacheEnabler.js +56 -0
  77. package/services/chatbotService.js +101 -0
  78. package/services/departmentService.js +25 -3
  79. package/services/emailService.js +170 -28
  80. package/services/faqBotHandler.js +2 -3
  81. package/services/faqService.js +28 -3
  82. package/services/geoService.js +36 -6
  83. package/services/labelService.js +1 -1
  84. package/services/leadService.js +3 -2
  85. package/services/messageService.js +4 -2
  86. package/services/modulesManager.js +23 -76
  87. package/services/operatingHoursService.js +9 -4
  88. package/services/requestService.js +75 -39
  89. package/services/subscriptionNotifier.js +9 -4
  90. package/services/trainingService.js +106 -0
  91. package/template/email/assignedEmailMessage.html +21 -11
  92. package/template/email/assignedRequest.html +21 -11
  93. package/template/email/beenInvitedExistingUser.html +16 -6
  94. package/template/email/beenInvitedNewUser.html +16 -6
  95. package/template/email/emailDirect.html +130 -0
  96. package/template/email/newMessage.html +18 -8
  97. package/template/email/newMessageFollower.html +22 -12
  98. package/template/email/passwordChanged.html +15 -5
  99. package/template/email/pooledEmailMessage.html +21 -11
  100. package/template/email/pooledRequest.html +20 -10
  101. package/template/email/resetPassword.html +15 -5
  102. package/template/email/sendTranscript.html +7 -4
  103. package/template/email/ticket.html +17 -7
  104. package/template/email/verify.html +15 -5
  105. package/test/cannedRoute.js +157 -0
  106. package/test/chatbot-mock.js +127 -0
  107. package/test/example-json-intents.txt +1 -0
  108. package/test/example-json.txt +1 -0
  109. package/test/example.json +1 -0
  110. package/test/faqRoute.js +353 -208
  111. package/test/faqkbRoute.js +669 -64
  112. package/test/imageRoute.js +1 -1
  113. package/test/messageRoute.js +387 -5
  114. package/test/requestRoute.js +6 -6
  115. package/test/requestService.js +55 -4
  116. package/test-int/cache-project.js +90 -0
  117. package/test-int/cache-project_user.js +88 -0
  118. package/utils/UIDGenerator.js +20 -0
  119. package/utils/cacheUtil.js +2 -2
  120. package/utils/orgUtil.js +3 -3
  121. package/utils/promiseUtil.js +31 -0
  122. package/utils/recipientEmailUtil.js +66 -0
  123. package/utils/sendEmailUtil.js +34 -0
  124. package/utils/sendMessageUtil.js +1 -1
  125. package/utils/stringUtil.js +12 -0
  126. package/websocket/webSocketServer.js +33 -10
package/template/email/pooledEmailMessage.html CHANGED
@@ -11,9 +11,19 @@
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  img {
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  max-width: 100%;
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  margin-left:16px;
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- margin-bottom:16px;
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  text-align:center !important;
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  }
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+ img.CToWUd {
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+ margin-bottom: 16px;
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+ max-width: 200px !important;
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+ width: 200px !important;
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+ min-width: 200px !important;
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+ outline: none;
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+ text-decoration: none;
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+ border: none;
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+ height: auto;
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+ margin-left: 0px;
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+ }
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  body {
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  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
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  }
@@ -82,7 +92,7 @@
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  <div style="text-align:center">
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  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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- <img src="https://tiledesk.com/wp-content/uploads/2022/07/tiledesk_v2.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
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  </a>
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  </div>
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  </tr>
@@ -102,7 +112,7 @@
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  <table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  {{#ifEquals message.type "text"}}
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  <div style="white-space: pre-wrap;">{{{msgText}}}</div>
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  {{/ifEquals}}
@@ -120,26 +130,26 @@
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  From email : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.email}}</strong>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.fullname}}</strong>
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  </td>
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  </tr>
@@ -151,7 +161,7 @@
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  </tr> -->
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  {{#ifEquals request.channel.name "chat21"}}
@@ -166,7 +176,7 @@
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  <a href="{{baseScope.baseUrl}}/#/project/{{request.id_project}}/wsrequest/{{request.request_id}}/messages">Open the dashboard</a>.
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  </td>
@@ -177,7 +187,7 @@
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  </td>
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  </tr>
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  </table>
@@ -187,7 +197,7 @@
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  <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
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  <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
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+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
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  <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
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  <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
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  </td>
package/template/email/pooledRequest.html CHANGED
@@ -10,9 +10,19 @@
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  img {
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  max-width: 100%;
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  margin-left:16px;
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- margin-bottom:16px;
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  text-align:center !important;
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  }
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+ img.CToWUd {
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+ margin-bottom: 16px;
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+ max-width: 200px !important;
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+ width: 200px !important;
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+ min-width: 200px !important;
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+ outline: none;
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+ text-decoration: none;
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+ border: none;
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+ height: auto;
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+ margin-left: 0px;
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+ }
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  body {
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  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
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  }
@@ -82,7 +92,7 @@
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  <div style="text-align:center">
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  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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- <img src="https://tiledesk.com/wp-content/uploads/2022/07/tiledesk_v2.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
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  </a>
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  </div>
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  </tr>
@@ -103,7 +113,7 @@
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  <div style="white-space: pre-wrap;">{{{msgText}}}</div>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
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@@ -120,19 +130,19 @@
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.sourcePage}}</strong>
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  </td>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.fullname}}</strong>
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  </td>
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  </tr>
@@ -140,7 +150,7 @@
140
150
 
141
151
 
142
152
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
143
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
153
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
144
154
  Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
145
155
 
146
156
  {{#ifEquals request.channel.name "chat21"}}
@@ -155,7 +165,7 @@
155
165
  </tr>
156
166
 
157
167
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
158
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
168
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
159
169
  <a href="{{baseScope.baseUrl}}/#/project/{{request.id_project}}/wsrequest/{{request.request_id}}/messages">Open the dashboard</a>.
160
170
 
161
171
  </td>
@@ -176,7 +186,7 @@
176
186
  <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
177
187
  <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
178
188
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
179
- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
189
+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
180
190
  <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
181
191
  <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
182
192
  </td>
package/template/email/resetPassword.html CHANGED
@@ -9,9 +9,19 @@
9
9
  img {
10
10
  max-width: 100%;
11
11
  margin-left:16px;
12
- margin-bottom:16px;
13
12
  text-align:center !important;
14
13
  }
14
+ img.CToWUd {
15
+ margin-bottom: 16px;
16
+ max-width: 200px !important;
17
+ width: 200px !important;
18
+ min-width: 200px !important;
19
+ outline: none;
20
+ text-decoration: none;
21
+ border: none;
22
+ height: auto;
23
+ margin-left: 0px;
24
+ }
15
25
  body {
16
26
  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
17
27
  }
@@ -71,7 +81,7 @@
71
81
 
72
82
  <div style="text-align:center">
73
83
  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
74
- <img src="https://tiledesk.com/wp-content/uploads/2022/07/tiledesk_v2.png" style="width:50%;outline:none;text-decoration:none;border:none;" class="CToWUd">
84
+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
75
85
  </a>
76
86
  </div>
77
87
 
@@ -84,7 +94,7 @@
84
94
 
85
95
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
86
96
 
87
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
97
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
88
98
  <h2 style="text-align: center; letter-spacing: 1px; ">
89
99
  Password reset request
90
100
  </h2>
@@ -108,7 +118,7 @@
108
118
  </tr>
109
119
 
110
120
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
111
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
121
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
112
122
  </td>
113
123
  </tr>
114
124
  </table>
@@ -118,7 +128,7 @@
118
128
  <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
119
129
  <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
120
130
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
121
- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
131
+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
122
132
  <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
123
133
  <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
124
134
  </td>
package/template/email/sendTranscript.html CHANGED
@@ -75,7 +75,8 @@
75
75
 
76
76
  <div style="text-align:center">
77
77
  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
78
- <img src="https://tiledesk.com/tiledesk-logo.png" style="width:50%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
78
+ <!-- <img src="https://tiledesk.com/tiledesk-logo.png" style="width:50%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd"> -->
79
+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" style="max-width:200px;outline:none;text-decoration:none;border:none;height:auto;margin-left:0px;" class="CToWUd">
79
80
  </a>
80
81
  </div>
81
82
  </tr>
@@ -91,7 +92,9 @@
91
92
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
92
93
 
93
94
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
94
- <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">Hi,</strong>
95
+ <!-- <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">-->
96
+ Hi,
97
+ <!-- </strong> -->
95
98
  <br><br> here's the transcript of your conversation.
96
99
 
97
100
  </td>
@@ -107,7 +110,7 @@
107
110
 
108
111
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
109
112
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
110
- <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
113
+ <!-- <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;"> -->
111
114
 
112
115
 
113
116
 
@@ -117,7 +120,7 @@
117
120
 
118
121
 
119
122
 
120
- </strong>
123
+ <!-- </strong> -->
121
124
  </td>
122
125
  </tr>
123
126
 
package/template/email/ticket.html CHANGED
@@ -10,9 +10,19 @@
10
10
  img {
11
11
  max-width: 100%;
12
12
  margin-left:16px;
13
- margin-bottom:16px;
14
13
  text-align:center !important;
15
14
  }
15
+ img.CToWUd {
16
+ margin-bottom: 16px;
17
+ max-width: 200px !important;
18
+ width: 200px !important;
19
+ min-width: 200px !important;
20
+ outline: none;
21
+ text-decoration: none;
22
+ border: none;
23
+ height: auto;
24
+ margin-left: 0px;
25
+ }
16
26
  body {
17
27
  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
18
28
  }
@@ -75,7 +85,7 @@
75
85
 
76
86
  <div style="text-align:center">
77
87
  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
78
- <img src="https://tiledesk.com/wp-content/uploads/2022/07/tiledesk_v2.png" style="width:20%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
88
+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
79
89
  </a>
80
90
  </div>
81
91
  </td>
@@ -97,7 +107,7 @@
97
107
 
98
108
 
99
109
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
100
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
110
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
101
111
  Sender: <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.senderFullname}}</strong>
102
112
  </td>
103
113
  </tr>
@@ -105,7 +115,7 @@
105
115
 
106
116
 
107
117
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
108
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
118
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
109
119
  {{#ifEquals message.type "text"}}
110
120
  <div style="white-space: pre-wrap;">{{{msgText}}}</div>
111
121
  {{/ifEquals}}
@@ -161,7 +171,7 @@
161
171
 
162
172
 
163
173
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
164
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
174
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
165
175
 
166
176
  Click <a href="{{seamlessPage}}{{tokenQueryString}}">here</a> to continue by chat the conversation.
167
177
  </td>
@@ -170,7 +180,7 @@
170
180
 
171
181
 
172
182
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
173
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
183
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
174
184
  </td>
175
185
  </tr>
176
186
  </table>
@@ -180,7 +190,7 @@
180
190
  <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
181
191
  <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
182
192
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
183
- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
193
+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
184
194
  <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
185
195
  <!-- <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span> -->
186
196
  </td>
package/template/email/verify.html CHANGED
@@ -10,9 +10,19 @@
10
10
  img {
11
11
  max-width: 100%;
12
12
  margin-left:16px;
13
- margin-bottom:16px;
14
13
  text-align:center !important;
15
14
  }
15
+ img.CToWUd {
16
+ margin-bottom: 16px;
17
+ max-width: 200px !important;
18
+ width: 200px !important;
19
+ min-width: 200px !important;
20
+ outline: none;
21
+ text-decoration: none;
22
+ border: none;
23
+ height: auto;
24
+ margin-left: 0px;
25
+ }
16
26
  body {
17
27
  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
18
28
  }
@@ -75,7 +85,7 @@
75
85
 
76
86
  <div style="text-align:center">
77
87
  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
78
- <img src="https://tiledesk.com/tiledesk-logo.png" style="width:50%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
88
+ <img src="https://tiledesk.com/tiledesk-logo.png" class="CToWUd">
79
89
  </a>
80
90
  </div>
81
91
  </tr>
@@ -97,7 +107,7 @@
97
107
  <table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
98
108
 
99
109
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
100
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
110
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
101
111
  <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">Hi {{savedUser.firstname}} {{savedUser.lastname}},</strong>
102
112
  <!-- <br> welcome on TileDesk.com. -->
103
113
  <br><br> Thank you for signin up with TileDesk.
@@ -108,7 +118,7 @@
108
118
  </tr>
109
119
 
110
120
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
111
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
121
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
112
122
  </td>
113
123
  </tr>
114
124
  </table>
@@ -118,7 +128,7 @@
118
128
  <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
119
129
  <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
120
130
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
121
- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
131
+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
122
132
  <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
123
133
  <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
124
134
  </td>
package/test/cannedRoute.js ADDED
@@ -0,0 +1,157 @@
1
+ //During the test the env variable is set to test
2
+ process.env.NODE_ENV = 'test';
3
+
4
+ //Require the dev-dependencies
5
+ let chai = require('chai');
6
+ let expect = require('chai').expect;
7
+
8
+ let chaiHttp = require('chai-http');
9
+ let server = require('../app');
10
+ const projectService = require('../services/projectService');
11
+ const userService = require('../services/userService');
12
+ var RoleConstants = require("../models/roleConstants");
13
+ const Project_user = require('../models/project_user');
14
+ let should = chai.should();
15
+
16
+
17
+
18
+ chai.use(chaiHttp);
19
+
20
+ describe('CannedRoute', () => {
21
+
22
+ it('new canned by owner/admin', (done) => {
23
+ var email = "test-signup-" + Date.now() + "@email.com";
24
+ var pwd = "pwd";
25
+
26
+ userService.signup(email, pwd, "Test Firstname", "Test Lastname").then(savedUser => {
27
+ projectService.create("test1", savedUser._id).then(savedProject => {
28
+
29
+ chai.request(server)
30
+ .post('/' + savedProject._id + '/canned/')
31
+ .auth(email, pwd)
32
+ .set('content-type', 'application/json')
33
+ .send({ "title": "Test Title", "text": "Test Text" })
34
+ .end((err, res) => {
35
+ res.should.have.status(200);
36
+ res.body.should.be.a('object');
37
+ res.body.should.have.property('title').eql("Test Title");
38
+ res.body.should.have.property('text').eql("Test Text");
39
+ res.body.should.have.property('createdBy').eql(savedUser._id.toString());
40
+ res.body.should.have.property('shared').eql(true);
41
+
42
+ done();
43
+ })
44
+ })
45
+ })
46
+ })
47
+
48
+ it('new canned by agent', (done) => {
49
+ var email = "test-signup-" + Date.now() + "@email.com";
50
+ var pwd = "pwd";
51
+
52
+ userService.signup(email, pwd, "Test Firstname", "Test Lastname").then(savedUser => {
53
+ projectService.create("test1", savedUser._id).then(savedProject => {
54
+
55
+ Project_user.findOneAndUpdate({id_project: savedProject._id, id_user: savedUser._id }, { role: RoleConstants.AGENT }, function(err, savedProject_user){
56
+ chai.request(server)
57
+ .post('/' + savedProject._id + '/canned/')
58
+ .auth(email, pwd)
59
+ .set('content-type', 'application/json')
60
+ .send({ title: "Test Title", text: "Test Text" })
61
+ .end((err, res) => {
62
+ res.body.should.be.a('object');
63
+ res.body.should.have.property('title').eql("Test Title");
64
+ res.body.should.have.property('text').eql("Test Text");
65
+ res.body.should.have.property('createdBy').eql(savedUser._id.toString());
66
+ res.body.should.have.property('shared').eql(false);
67
+
68
+ done();
69
+ })
70
+ })
71
+ })
72
+ })
73
+ })
74
+
75
+ it('get canned', (done) => {
76
+
77
+ var email_owner = "owner-signup-" + Date.now() + "@email.com";
78
+ var email_agent = "agent-signup-" + Date.now() + "@email.com";
79
+ var pwd = "pwd";
80
+
81
+ userService.signup(email_owner, pwd, "Owner Firstname", "Owner Lastname").then(savedOwner => {
82
+ userService.signup(email_agent, pwd, "Agent Firstname", "Agent Lastname").then(savedAgent => {
83
+ projectService.create("test1", savedOwner._id).then(savedProject => {
84
+
85
+ // invite Agent on savedProject (?)
86
+ chai.request(server)
87
+ .post('/' + savedProject._id + "/project_users/invite")
88
+ .auth(email_owner, pwd)
89
+ .set('content-type', 'application/json')
90
+ .send({ email: email_agent, role: "agent", userAvailable: false })
91
+ .end((err, res) => {
92
+ res.should.have.status(200);
93
+
94
+
95
+ chai.request(server)
96
+ .post('/' + savedProject._id + "/canned/")
97
+ .auth(email_owner, pwd)
98
+ .set('content-type', 'application/json')
99
+ .send({ title: "Test1 Title", text: "Test1 Text" })
100
+ .end((err, res) => {
101
+
102
+ res.should.have.status(200);
103
+ res.body.should.be.a('object');
104
+
105
+ chai.request(server)
106
+ .post('/' + savedProject._id + "/canned/")
107
+ .auth(email_agent, pwd)
108
+ .set('content-type', 'application/json')
109
+ .send({ title: "Test2 Title", text: "Test2 Text" })
110
+ .end((err, res) => {
111
+
112
+ res.should.have.status(200);
113
+ res.body.should.be.a('object');
114
+
115
+ chai.request(server)
116
+ .get('/' + savedProject._id + "/canned/")
117
+ .auth(email_owner, pwd)
118
+ .set('content-type', 'application-json')
119
+ .send()
120
+ .end((err, res) => {
121
+
122
+ res.should.have.status(200);
123
+ //res.body.should.be.a('array');
124
+
125
+ expect(res.body).to.be.an('array')
126
+ expect(res.body.length).to.equal(1);
127
+
128
+ chai.request(server)
129
+ .get('/' + savedProject._id + "/canned/")
130
+ .auth(email_agent, pwd)
131
+ .set('content-type', 'application-json')
132
+ .send()
133
+ .end((err, res) => {
134
+
135
+ res.should.have.status(200);
136
+ //res.body.should.be.a('array');
137
+
138
+ expect(res.body).to.be.an('array')
139
+ expect(res.body.length).to.equal(2);
140
+
141
+ done();
142
+
143
+ })
144
+
145
+
146
+ })
147
+
148
+
149
+ })
150
+
151
+ })
152
+ })
153
+ })
154
+ })
155
+ })
156
+ }).timeout(5000);
157
+ })