@tiledesk/tiledesk-server 2.3.6 → 2.3.7-1.2

package/.github/workflows/docker-community-worker-push-latest.yml

@@ -0,0 +1,23 @@
+name: Docker Image Community latest CI
+
+on:	
+  push:	 
+    branches: [ master ]
+  pull_request:	
+    branches: [ master ]	
+
+jobs:
+  push_to_registry:
+    name: Push Docker image to Docker Hub
+    runs-on: ubuntu-latest
+
+    steps:
+    - uses: actions/checkout@v2	     
+      name: Check out the repo
+    - uses: docker/build-push-action@v1
+      with:	    
+        username: ${{ secrets.DOCKERHUB_USERNAME }}
+        password: ${{ secrets.DOCKERHUB_TOKEN }}
+        repository: tiledesk/tiledesk-server-worker
+        dockerfile: Dockerfile-jobs
+        tags: latest

package/.github/workflows/docker-image-tag-worker-community-tag-push.yml

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+name: Publish Docker Community image tags
+
+on:
+  push:
+    tags:
+      - '**'           # Push events to every tag including hierarchical tags like
+jobs:
+
+  push_to_registry:
+    name: Push Docker image to Docker Hub
+    runs-on: ubuntu-latest
+    steps:
+     - name: Check out the repo
+       uses: actions/checkout@v2
+     - name: Push to Docker Hub
+       uses: docker/build-push-action@v1
+       with:
+        username: ${{ secrets.DOCKERHUB_USERNAME }}
+        password: ${{ secrets.DOCKERHUB_TOKEN }}
+        dockerfile: Dockerfile-jobs
+        repository: tiledesk/tiledesk-server-worker
+        tag_with_ref: true

package/CHANGELOG.md

@@ -1,15 +1,373 @@
 
 
+💥 TILEDESK SERVER v2.3.71 💥
+🚀        TAGGED AND PUBLISHED ON NPM           🚀
+🚀        IN PRODUCTION                        🚀
+(https://www.npmjs.com/package/@tiledesk/tiledesk-server/v/2.3.71) 
+
+# 2.3.71
+- Email service send email direct fit without request_id
+- Removed strong from transcript email template
+- Added for updateWaitingTimeByRequestId the field enable_populate
+- Added cache for message send endpoint 
+- Added support to mention and group to mail endpoint
+- Now user role can use /users/search (for smtp)
+- Disable text validation for send message
+- Logo email fix
+
+# 2.3.70
+- Update tiledesk-tybot-connector to 0.1.42
+
+# 2.3.69
+- Update tiledesk-dialogflow-connector to 1.8.3
+
+# 2.3.68
+- Update tiledesk-dialogflow-connector to 1.8.2
+
+# 2.3.67
+- Tybot updated to 0.1.39
+
+# 2.3.66
+- ccEnabled fix
+
+# 2.3.65
+- Updated tiledesk-tybot-connector 0.1.38
+- chatbot and subscription can use send email endpoint
+- Added EMAIL_CC_ENABLED env variable to disable CCs email inboud notification
+
+# 2.3.64
+- log fix
+- Tybot updated to 0.1.37
+
+# 2.3.63
+- Tybot updated to 0.1.36
+- ChangeLog degli ultimi due commit:
+- added trainingService.js file 
+- added certified, mainCategory and intentsEngine fields for faq_kb model 
+- deleted new_bot_name for forked chatbot 
+- updated faq and faq_kb tests
+- edit trainingService.js
+- add test for bot with intentsEngine (training) 
+
+
+# 2.3.62
+- if (request.markModified) fix webhook in queue
+
+# 2.3.61
+- troubleshooting api added
+
+# 2.3.60
+- Tybot updated to 0.1.34
+
+# 2.3.59
+- Tybot updated to 0.1.32
+
+# 2.3.58
+- Tybot updated to 0.1.31
+
+# 2.3.57
+- Tybot updated to 0.1.30
+
+# 2.3.55 
+- Tybot updated to 0.1.28
+
+# 2.3.54
+- Added HIDE_CLOSE_REQUEST_ERRORS env variable
+- Added email.send trigger action 
+- Added participants parameter for trigger action
+- Added status -1 for department model to hide department for dashboard and widget. It can be used for chatbot
+- Added template engine to send email trigger action
+
+# 2.3.51
+- Added message.received as trigger event
+- Added import chatbot
+- Fix lead.fullname.email.update event
+
+# 2.3.50
+- Added new email sending endpoint 
+- Emails endpoint is now usable by agents
+- Added route for tiledesk-apps
+- Added route for tiledesk-whatsapp
+- Added route for tiledesk-kaleyra
+- Updated widget.json file
+- Fixed template for: beenInvitedNewUser.html beenInvitedExistingUser.html
+
+# 2.3.49 
+- @tiledesk/tiledesk-tybot-connector": "^0.1.22
+
+# 2.3.48
+- added populate_request to root message endpoint for descending 
+
+# 2.3.47
+- added root message endpoint for descending 
+
+# 2.3.46 
+- @tiledesk/tiledesk-tybot-connector": "^0.1.21
+
+# 2.3.45
+- process.env.GLOBAL_SECRET fix
+
+# 2.3.44
+- Removed unused "sinon": "^9.2.4",
+- Removed unused "sinon-mongoose": "^2.3.0"
+- Update @tiledesk/tiledesk-tybot-connector: 0.1.19
+
+
+# 2.3.43
+- Package-lock fix
+- @tiledesk/tiledesk-tybot-connector: 0.1.17
+
+
+# 2.3.42
+- Labels update 
+
+# 2.3.41
+- Added force parameter to close request 
+- Updated dependency tiledesk/tiledesk-tybot-connector": 0.1.16
+
+# 2.3.40
+- logfix
+
+# 2.3.39
+- logfix
+
+# 2.3.38
+- JobManager require fix
+
+# 2.3.37
+- Created a job worker for geo db, activities and email notification
+- users_util lookup fix
+
+# 2.3.36
+- BugFix email secure with false value. https://tiledesk.discourse.group/t/error-sending-email/180
+
+# 2.3.35
+- Added user util endpoint for contact lookup from chat21
+
+# 2.3.34
+- aqmp depenency fix
+
+# 2.3.32
+- log pub module queue
+
+# 2.3.31
+- logfix
+
+# 2.3.30
+- save multiple messages fix with sequential promises
+- Default JSON_BODY_LIMIT increased to 500KB. Added JSON_BODY_LIMIT env variable
+
+# 2.3.29
+- UIDGenerator class replacement for request route
+- Added hasRole cache for project_user
+- Added index { id_project: 1, role: 1, status: 1, createdAt: 1  } for  Project_user schema
+- Enabled project_user for cacheEnabler class
+- Created cache test for project_user and project
+- Enabled project_user cache for hasRole method
+- Log fix
+- add fields reply and enabled to faq model 
+- field answer in faq model is no longer required
+- add field public to faq_kb model
+- when template is undefined the empty template is now created
+- Add unit test for project and project_user
+- Created new endpoint for creating new requests with unit test
+- Created new endpoint for inserting multiple messages at once with unit test
+- New validation for empty text for new message endpoint 
+- Added project_user_test route 
+- Unit test fix
+
+# 2.3.28
+- UIDGenerator renamed fix
+
+# 2.3.27
+- CacheUtil fix with new values
+- UIDGenerator class replacement
+- Disabled cache for requestService route. Bug:  No matching document found for id "XYZ" 
+
+# 2.3.26
+- DialogFlow connector fix /tdbot
+
+# 2.3.25
+- Emebedded DialogFlow connector to 1.7.4
+
+# 2.3.24
+- Increased cache TTL from: standardTTL from 120 to 300, longTTL from 1200 to 3600
+- Added cache request.create.simple + cacheEnabler. name fix
+- Disabled unapplicable cache for updateWaitingTimeByRequestId and find request by id REST API
+- Updated dependency @tiledesk/tiledesk-tybot-connector to 0.1.14
+- Restored populateMessageWithRequest. Bug with \agent command. Try to resolve performance with cache
+- Added cache for chat21 webhook event type message. The cache key is without the project id
+- Disabled cache for chat21 webhook conversation archived method
+- Added cache for message event lookup
+- Added cache for chat21 webhook event type message
+- Added cache for getoperator method of department service
+
+
+# 2.3.23
+- cacheEnabler + trigger cache + subscription cache
+- project cache with cacheEnabler
+- request cache with cacheEnabler
+- Updated dependency @tiledesk/tiledesk-tybot-connector to 0.1.10
+- Added trigger and subscription cache invalidation rules
+
+# 2.3.22
+- added cacheoose dep package.json
+- Updated dependency @tiledesk/tiledesk-tybot-connector to 0.1.8
+
+# 2.3.21
+- log fix
+- Updated dependency @tiledesk/tiledesk-tybot-connector to 0.1.7
+- Moved cache module to public module
+- filter request by smartAssignment
+
+# 2.3.20
+- Performance: Removed populate for message.update messages. This event is not used by anyone. 
+
+# 2.3.19
+- Moved queue module to public module
+- Moved route-queue to public module
+- Disable queue module if JOB_WORKER_ENABLED is true
+
+# 2.3.18.7
+- filter request by smartAssignment
+
+# 2.3.18.6
+- logfix
+
+# 2.3.18.1 
+- Updated dependency @tiledesk/tiledesk-tybot-connector to 0.1.10
+
+# 2.3.18
+- Added profileStatus field to the project_user model
+- Added smartAssignment field to the request model                      
+- Canned responses default limit value increased from 40 to 1000
+- Now you change channel name from REST endpoint
+- New Tybot 0.1.5
+- GeoService setImmediate added
+- Websocket setImmediate and topic validation
+- Do not trigger requestNotification send email method for preflight request
+- Removed deprecated .count with .countDocument
+- Added workingStatus to request model                                     
+- Changed Anonymous signin from Guest to guest#shortuid
+- Updated chat21/chat21-node-sdk to 1.1.7. Now group parameter is supported.
+- Moved queue module to public modules folder
+- Created JobManager and Job runner files
+- Now activity archiver module uses queue engine
+- Now geoService uses queue engine
+- Added GEO_SERVICE_ENABLED to enable disable ip lookup to latitude and longitude
+- Added EMAIL_NOTIFICATION_ENABLED to enable disable email notification
+
+
+# 2.3.17 
+- Webhook chat21 fix
+- Chat21 Cloud Function: when an agent leaves a conversation an info message is sent to notify it to the visitor 
+
+# 2.3.16
+- Request close activity added as event. Now you can see from the Activity menu who has closed the conversation and when.
+- Log fix for webhook chat21
+
+# 2.3.15
+- BugFix: Endpoint Widget fix for undefined of the project.widget object
+
+# 2.3.14 
+- Added ip filter with Deny roles and ban User roles
+- Ban notifier module
+- Created a new Middleware decodeJwt before passport with passport fallback
+- Removed unused requestService.incrementMessagesCountByRequestId code from chat21Webhook
+- Allow agents to manage groups endpoint
+- Embedded the new Tilebot chat server
+
+# 2.3.13 
+- Getting ip fix
+
+# 2.3.10
+- Added tilebot submodule
+- Askbot endpoint fix for tilebot and auto create faqs for tilebot
+- Added /widgets/ip endpoint   
+- Added bot and subscription as permission check for /intents or /faq
+
+# 2.3.9
+- Rasa process env variable read fix
+
+# 2.3.8
+- @tiledesk/tiledesk-rasa-connector": "^1.0.10
+
+# 2.3.7
+- Find by intent_display_name parameter intents
+
+# 2.3.5
+- CHAT_REOPENED updated conversation true
+
+# 2.3.4
+- download pdf fix
+- added no_count and no_textscore fields query parameters to request search endpoint
+
+# 2.3.3
+- Follower notification fix by email
+
 # 2.3.2
 - Dowload trascript as csv, pdf and txt endpoint
 - Added closed_by field to the request model
-- Added followers field to the request model 
+- Added followers field to the request model
 - Added lead index
-- Added widget v5 code loader /widgets/v5/:project_id -> heroku blocca cache-control 
+- Added widget v5 code loader /widgets/v5/:project_id -> heroku blocca cache-control PROVA IN PROD
 - Bugfix  Cannot read property 'profile' of null 
 - Added filter by channel offline and online 
-- Updated Rasa Connector to 1.0.7  
+- Updated Rasa Connector to 1.0.7   -- QUANDO PORTI IN PROD AGGIORNA SUL DB PER FARLI PUNTARE QUI..
 - Send info message on lead.fullaname.update
+- Follower email notification
+
+https://support.zendesk.com/hc/en-us/articles/4408822451482-Using-CCs-followers-and-mentions#topic_wm2_zgq_qgb
+
+Followers allow you to include additional internal users (agents or administrators) on ticket notifications. Internal users can add followers to tickets. There's no limit to the number of followers you can include on a ticket.
+
+Agents and administrators can use the Followers field in the properties panel of the ticket interface to add internal users to a ticket. 
+
+Internal users who can view the ticket can add followers to the ticket.
+
+Followers can:
+
+* Receive public comments and private comments added to the ticket conversation.
+* Ability to make a private comments and public comment.
+* Replying to a private comment creates a private comment and likewise for public comments.
+* Remove themselves from the ticket conversation.
+* Remain hidden from end users copied on the ticket.
+* Access any ticket that they are following, even if they would not normally be allowed to access the ticket.
+
+# Adding agents as followers from the ticket interface
+If followers have been enabled by the administrator, internal users (your company's agents and administrators) can add followers from the Followers field from the properties panel in the ticket interface. Followers are internal users such as agents, light agents, and administrators that receive email notifications when a ticket is updated.
+
+Note these things about using followers:
+
+* Followers can add and receive public comments and private comments.
+* Followers can reply to a public comment with a public comment, and reply to a private comment with a private comment.
+* Followers can remove themselves from the ticket.
+* Followers are hidden from copied (CC'd) end users and other followers on email notifications. Their name and email address don't appear in email notifications sent to other users. For more information about the email notifications that followers receive, see Best practices for using email clients with CCs and followers.
+* If your administrator has enabled Automatically make an agent a follower, you can added internal users, such as agents and admins, to tickets as followers from ticket notifications by adding them to the reply as a CC. In this case, the agent becomes both a CC and a follower.
+## To add agents as followers from the ticket interface
+* Select a ticket from one of your views.
+The Followers field appears in the ticket properties panel on the left side.
+
+* In the Followers field, enter a user's name, email domain, or organization name and the relevant results appear.
+Internal users such as agents, light agents, and administrators can be followers.
+
+* To quickly add yourself as a follower, click follow.
+
+
+
+## To remove a follower from the ticket interface
+* Click the delete button (X) in the person's name box in the Followers list
+
+
+* To quickly remove yourself as a follower, click unfollow.
+
+* To add agents as followers from ticket notifications
+
+* From your email client, open the ticket notification.
+* Open the CC line, per your email provider’s instructions.
+* Add the name of the user you want to add as a follower. Repeat as necessary.
+* Add your comment and send the email.
+
 
 
 # 2.3.1

package/Dockerfile-jobs

@@ -0,0 +1,31 @@
+FROM node:12
+
+RUN apt-get update
+
+# Create app directory
+WORKDIR /usr/src/app
+
+ARG NPM_TOKEN
+
+RUN if [ "$NPM_TOKEN" ]; \
+    then RUN COPY .npmrc_ .npmrc \
+    else export SOMEVAR=world; \
+    fi
+
+
+# Install app dependencies
+# A wildcard is used to ensure both package.json AND package-lock.json are copied
+# where available (npm@5+)
+COPY package*.json ./
+
+RUN npm install --production
+
+RUN rm -f .npmrc
+
+# Bundle app source
+COPY . .
+
+EXPOSE 3000
+
+CMD [ "node", "jobs.js" ]
+