@tiledesk/tiledesk-server 2.3.6 → 2.3.7-1.2

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (126) hide show
  1. package/.github/workflows/docker-community-worker-push-latest.yml +23 -0
  2. package/.github/workflows/docker-image-tag-worker-community-tag-push.yml +22 -0
  3. package/CHANGELOG.md +361 -3
  4. package/Dockerfile-jobs +31 -0
  5. package/app.js +62 -69
  6. package/channels/chat21/chat21Handler.js +37 -6
  7. package/channels/chat21/chat21WebHook.js +62 -34
  8. package/channels/chat21/package-lock.json +663 -706
  9. package/channels/chat21/package.json +2 -2
  10. package/config/labels/widget.json +337 -136
  11. package/deploy.sh +2 -0
  12. package/event/messageEvent.js +110 -9
  13. package/jobs.js +80 -0
  14. package/jobsManager.js +47 -0
  15. package/middleware/has-role.js +10 -3
  16. package/middleware/ipFilter.js +220 -0
  17. package/middleware/passport.js +8 -2
  18. package/models/department.js +1 -1
  19. package/models/faq.js +77 -25
  20. package/models/faq_kb.js +19 -0
  21. package/models/message.js +10 -8
  22. package/models/project.js +10 -0
  23. package/models/project_user.js +10 -0
  24. package/models/request.js +12 -1
  25. package/package.json +12 -11
  26. package/pubmodules/activities/activityArchiver.js +216 -90
  27. package/pubmodules/activities/routes/activity.js +1 -1
  28. package/pubmodules/apps/index.js +8 -0
  29. package/pubmodules/apps/listener.js +27 -0
  30. package/pubmodules/cache/index.js +2 -0
  31. package/pubmodules/cache/mongoose-cachegoose-fn.js +630 -0
  32. package/pubmodules/canned/cannedResponse.js +4 -0
  33. package/pubmodules/canned/cannedResponseRoute.js +10 -5
  34. package/pubmodules/dialogflow/index.js +10 -0
  35. package/pubmodules/dialogflow/listener.js +66 -0
  36. package/pubmodules/emailNotification/requestNotification.js +58 -28
  37. package/pubmodules/events/eventRoute.js +49 -24
  38. package/pubmodules/messageTransformer/messageHandlebarsTransformerInterceptor.js +6 -1
  39. package/pubmodules/messageTransformer/messageTransformerInterceptor.js +10 -4
  40. package/pubmodules/pubModulesManager.js +173 -7
  41. package/pubmodules/queue/index.js +4 -0
  42. package/pubmodules/queue/reconnect.js +331 -0
  43. package/pubmodules/queue/reconnectFanout.js +256 -0
  44. package/pubmodules/rasa/listener.js +5 -5
  45. package/pubmodules/routing-queue/index.js +3 -0
  46. package/pubmodules/routing-queue/listener.js +328 -0
  47. package/pubmodules/rules/conciergeBot.js +2 -2
  48. package/pubmodules/scheduler/tasks/closeAgentUnresponsiveRequestTask.js +6 -1
  49. package/pubmodules/scheduler/tasks/closeBotUnresponsiveRequestTask.js +7 -1
  50. package/pubmodules/tilebot/index.js +11 -0
  51. package/pubmodules/tilebot/listener.js +85 -0
  52. package/pubmodules/trigger/rulesTrigger.js +137 -14
  53. package/pubmodules/trigger/start.js +5 -1
  54. package/pubmodules/whatsapp/index.js +7 -0
  55. package/pubmodules/whatsapp/listener.js +32 -0
  56. package/routes/auth.js +7 -2
  57. package/routes/campaigns.js +3 -3
  58. package/routes/department.js +3 -2
  59. package/routes/email.js +32 -2
  60. package/routes/faq.js +37 -2
  61. package/routes/faq_kb.js +496 -133
  62. package/routes/faqpub.js +5 -0
  63. package/routes/lead.js +56 -0
  64. package/routes/message.js +196 -14
  65. package/routes/messagesRoot.js +39 -0
  66. package/routes/project.js +76 -4
  67. package/routes/project_user.js +11 -1
  68. package/routes/project_user_test.js +19 -0
  69. package/routes/request.js +134 -30
  70. package/routes/troubleshooting.js +12 -0
  71. package/routes/users-util.js +39 -0
  72. package/routes/users.js +1 -1
  73. package/routes/widget.js +64 -2
  74. package/services/BotSubscriptionNotifier.js +5 -0
  75. package/services/banUserNotifier.js +86 -0
  76. package/services/cacheEnabler.js +56 -0
  77. package/services/chatbotService.js +101 -0
  78. package/services/departmentService.js +25 -3
  79. package/services/emailService.js +170 -28
  80. package/services/faqBotHandler.js +2 -3
  81. package/services/faqService.js +28 -3
  82. package/services/geoService.js +36 -6
  83. package/services/labelService.js +1 -1
  84. package/services/leadService.js +3 -2
  85. package/services/messageService.js +4 -2
  86. package/services/modulesManager.js +23 -76
  87. package/services/operatingHoursService.js +9 -4
  88. package/services/requestService.js +75 -39
  89. package/services/subscriptionNotifier.js +9 -4
  90. package/services/trainingService.js +106 -0
  91. package/template/email/assignedEmailMessage.html +21 -11
  92. package/template/email/assignedRequest.html +21 -11
  93. package/template/email/beenInvitedExistingUser.html +16 -6
  94. package/template/email/beenInvitedNewUser.html +16 -6
  95. package/template/email/emailDirect.html +130 -0
  96. package/template/email/newMessage.html +18 -8
  97. package/template/email/newMessageFollower.html +22 -12
  98. package/template/email/passwordChanged.html +15 -5
  99. package/template/email/pooledEmailMessage.html +21 -11
  100. package/template/email/pooledRequest.html +20 -10
  101. package/template/email/resetPassword.html +15 -5
  102. package/template/email/sendTranscript.html +7 -4
  103. package/template/email/ticket.html +17 -7
  104. package/template/email/verify.html +15 -5
  105. package/test/cannedRoute.js +157 -0
  106. package/test/chatbot-mock.js +127 -0
  107. package/test/example-json-intents.txt +1 -0
  108. package/test/example-json.txt +1 -0
  109. package/test/example.json +1 -0
  110. package/test/faqRoute.js +353 -208
  111. package/test/faqkbRoute.js +669 -64
  112. package/test/imageRoute.js +1 -1
  113. package/test/messageRoute.js +387 -5
  114. package/test/requestRoute.js +6 -6
  115. package/test/requestService.js +55 -4
  116. package/test-int/cache-project.js +90 -0
  117. package/test-int/cache-project_user.js +88 -0
  118. package/utils/UIDGenerator.js +20 -0
  119. package/utils/cacheUtil.js +2 -2
  120. package/utils/orgUtil.js +3 -3
  121. package/utils/promiseUtil.js +31 -0
  122. package/utils/recipientEmailUtil.js +66 -0
  123. package/utils/sendEmailUtil.js +34 -0
  124. package/utils/sendMessageUtil.js +1 -1
  125. package/utils/stringUtil.js +12 -0
  126. package/websocket/webSocketServer.js +33 -10
package/template/email/assignedRequest.html CHANGED
@@ -11,9 +11,19 @@
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  img {
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  max-width: 100%;
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  margin-left:16px;
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- margin-bottom:16px;
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  text-align:center !important;
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  }
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+ img.CToWUd {
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+ margin-bottom: 16px;
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+ max-width: 200px !important;
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+ width: 200px !important;
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+ min-width: 200px !important;
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+ outline: none;
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+ text-decoration: none;
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+ border: none;
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+ height: auto;
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+ margin-left: 0px;
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+ }
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  body {
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  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
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  }
@@ -82,7 +92,7 @@
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  <div style="text-align:center">
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  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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- <img src="https://tiledesk.com/wp-content/uploads/2022/07/tiledesk_v2.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
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  </a>
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  </div>
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  </tr>
@@ -102,7 +112,7 @@
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  <table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  {{{msgText}}}
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  </td>
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  </tr>
@@ -110,26 +120,26 @@
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.sourcePage}}</strong>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.fullname}}</strong>
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  </td>
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  </tr>
@@ -143,7 +153,7 @@
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  {{#ifEquals request.channel.name "chat21"}}
@@ -158,7 +168,7 @@
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  <a href="{{baseScope.baseUrl}}/#/project/{{request.id_project}}/wsrequest/{{request.request_id}}/messages">Open the dashboard</a>.
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  </td>
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  </tr>
@@ -168,7 +178,7 @@
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  </td>
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  </tr>
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  </table>
@@ -178,7 +188,7 @@
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  <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
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  <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
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+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
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  <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
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  <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
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  </td>
package/template/email/beenInvitedExistingUser.html CHANGED
@@ -10,9 +10,19 @@
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  img {
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  max-width: 100%;
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  margin-left:16px;
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- margin-bottom:16px;
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  text-align:center !important;
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  }
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+ img.CToWUd {
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+ margin-bottom: 16px;
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+ max-width: 200px !important;
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+ width: 200px !important;
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+ min-width: 200px !important;
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+ outline: none;
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+ text-decoration: none;
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+ border: none;
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+ height: auto;
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+ margin-left: 0px;
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+ }
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  body {
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  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
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  }
@@ -72,7 +82,7 @@
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73
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  <div style="text-align:center">
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  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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- <img src="https://tiledesk.com/tiledesk-logo.png" style="width:50%;outline:none;text-decoration:none;border:none;" class="CToWUd">
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+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
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  </a>
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  </div>
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  <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
@@ -88,12 +98,12 @@
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  <h2 style="text-align: center; letter-spacing: 1px; font-weight: 400; line-height:24px ">
93
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  {{currentUserFirstname}} {{currentUserLastname}} has invited you to the TileDesk project <strong> {{projectName}}</strong>
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  </h2>
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- <br> <br<strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">Hi {{invitedUserFirstname}} {{invitedUserLastname}},</strong>
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+ <br> <br><strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">Hi {{invitedUserFirstname}} {{invitedUserLastname}},</strong>
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  <br> <br>
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  I invited you to take on the role of {{invitedUserRole}} of the TileDesk <strong> {{projectName}}</strong> project
@@ -111,7 +121,7 @@
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
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  </td>
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  </tr>
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  </table>
@@ -121,7 +131,7 @@
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  <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
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  <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
124
- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
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+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
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  <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
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  <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
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  </td>
package/template/email/beenInvitedNewUser.html CHANGED
@@ -11,9 +11,19 @@
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  img {
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  max-width: 100%;
13
13
  margin-left:16px;
14
- margin-bottom:16px;
15
14
  text-align:center !important;
16
15
  }
16
+ img.CToWUd {
17
+ margin-bottom: 16px;
18
+ max-width: 200px !important;
19
+ width: 200px !important;
20
+ min-width: 200px !important;
21
+ outline: none;
22
+ text-decoration: none;
23
+ border: none;
24
+ height: auto;
25
+ margin-left: 0px;
26
+ }
17
27
  body {
18
28
  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
19
29
  }
@@ -73,7 +83,7 @@
73
83
 
74
84
  <div style="text-align:center">
75
85
  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
76
- <img src="https://tiledesk.com/tiledesk-logo.png" style="width:50%;outline:none;text-decoration:none;border:none;" class="CToWUd">
86
+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
77
87
  </a>
78
88
  </div>
79
89
  <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
@@ -89,12 +99,12 @@
89
99
 
90
100
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
91
101
 
92
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
102
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
93
103
  <h2 style="text-align: center; letter-spacing: 1px; font-weight: 400; line-height:24px ">
94
104
  {{currentUserFirstname}} {{currentUserLastname}} has invited you to the Tiledesk project <strong> {{projectName}}</strong>
95
105
  </h2>
96
106
 
97
- <br> <br<strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{to}},</strong>
107
+ <br> <br><strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{to}},</strong>
98
108
 
99
109
  <br> <br>
100
110
  I invited you to take on the role of {{invitedUserRole}} of the Tiledesk <strong> {{projectName}}</strong> project
@@ -113,7 +123,7 @@
113
123
  </tr>
114
124
 
115
125
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
116
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
126
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
117
127
  </td>
118
128
  </tr>
119
129
  </table>
@@ -123,7 +133,7 @@
123
133
  <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
124
134
  <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
125
135
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
126
- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
136
+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
127
137
  <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
128
138
  <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
129
139
  </td>
package/template/email/emailDirect.html ADDED
@@ -0,0 +1,130 @@
1
+ <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
2
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
3
+
4
+ <head>
5
+ <meta name="viewport" content="width=device-width" />
6
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
7
+ <title>New Ticket from TileDesk</title>
8
+
9
+ <style type="text/css">
10
+ img {
11
+ max-width: 100%;
12
+ margin-left:16px;
13
+ text-align:center !important;
14
+ }
15
+ img.CToWUd {
16
+ margin-bottom: 16px;
17
+ max-width: 200px !important;
18
+ width: 200px !important;
19
+ min-width: 200px !important;
20
+ outline: none;
21
+ text-decoration: none;
22
+ border: none;
23
+ height: auto;
24
+ margin-left: 0px;
25
+ }
26
+ body {
27
+ -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
28
+ }
29
+ body {
30
+ background-color: #f6f6f6;
31
+ }
32
+
33
+ @media only screen and (max-width: 640px) {
34
+ body {
35
+ padding: 0 !important;
36
+ }
37
+ h1 {
38
+ font-weight: 800 !important; margin: 20px 0 5px !important;
39
+ text-align:center !important;
40
+ }
41
+ h2 {
42
+ font-weight: 800 !important; margin: 20px 0 5px !important;
43
+ }
44
+ h3 {
45
+ font-weight: 800 !important; margin: 20px 0 5px !important;
46
+ }
47
+ h4 {
48
+ font-weight: 800 !important; margin: 20px 0 5px !important;
49
+ }
50
+ h1 {
51
+ font-size: 22px !important;
52
+ }
53
+ h2 {
54
+ font-size: 18px !important;
55
+ }
56
+ h3 {
57
+ font-size: 16px !important;
58
+ }
59
+ .container {
60
+ padding: 0 !important; width: 100% !important;
61
+ }
62
+ .content {
63
+ padding: 0 !important;
64
+ }
65
+ .content-wrap {
66
+ padding: 10px !important;
67
+ }
68
+ .invoice {
69
+ width: 100% !important;
70
+ }
71
+ }
72
+ </style>
73
+ </head>
74
+
75
+ <body itemscope itemtype="http://schema.org/EmailMessage" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
76
+
77
+ {{#if baseScope.replyEnabled}}
78
+ <div>\# Please type your reply above this line \#</div>
79
+ {{/if}}
80
+
81
+ <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
82
+
83
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
84
+ <td class="alert alert-warning" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;" align="center" valign="top">
85
+
86
+ <div style="text-align:center">
87
+ <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
88
+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
89
+ </a>
90
+ </div>
91
+ </td>
92
+ </tr>
93
+
94
+
95
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
96
+ <td class="content-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 20px;" valign="top">
97
+ <table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
98
+
99
+
100
+
101
+
102
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
103
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
104
+ <div style="white-space: pre-wrap;">{{{msgText}}}</div>
105
+ </td>
106
+ </tr>
107
+
108
+
109
+
110
+
111
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
112
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
113
+ </td>
114
+ </tr>
115
+ </table>
116
+ </td>
117
+ </tr>
118
+ </table>
119
+ <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
120
+ <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
121
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
122
+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
123
+ <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
124
+ <!-- <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span> -->
125
+ </td>
126
+ </tr>
127
+ </table>
128
+
129
+ </body>
130
+ </html>
package/template/email/newMessage.html CHANGED
@@ -10,9 +10,19 @@
10
10
  img {
11
11
  max-width: 100%;
12
12
  margin-left:16px;
13
- margin-bottom:16px;
14
13
  text-align:center !important;
15
14
  }
15
+ img.CToWUd {
16
+ margin-bottom: 16px;
17
+ max-width: 200px !important;
18
+ width: 200px !important;
19
+ min-width: 200px !important;
20
+ outline: none;
21
+ text-decoration: none;
22
+ border: none;
23
+ height: auto;
24
+ margin-left: 0px;
25
+ }
16
26
  body {
17
27
  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
18
28
  }
@@ -80,7 +90,7 @@
80
90
 
81
91
  <div style="text-align:center">
82
92
  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
83
- <img src="https://tiledesk.com/wp-content/uploads/2022/07/tiledesk_v2.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
93
+ <img src="https://tiledesk.com/wp-content/uploads/2022/09/tiledeesk_log_email.png" class="CToWUd">
84
94
  </a>
85
95
  </div>
86
96
  </tr>
@@ -101,7 +111,7 @@
101
111
 
102
112
 
103
113
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
104
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
114
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
105
115
  {{#ifEquals message.type "text"}}
106
116
  <div style="white-space: pre-wrap;">{{{msgText}}}</div>
107
117
  {{/ifEquals}}
@@ -120,13 +130,13 @@
120
130
 
121
131
 
122
132
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
123
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
133
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
124
134
  Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
125
135
  </td>
126
136
  </tr>
127
137
 
128
138
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
129
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
139
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
130
140
  Agent name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.senderFullname}}</strong>
131
141
  </td>
132
142
  </tr>
@@ -143,7 +153,7 @@
143
153
 
144
154
 
145
155
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
146
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
156
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
147
157
  Click <a href="{{seamlessPage}}{{tokenQueryString}}">here</a> to continue the conversation.
148
158
  </td>
149
159
  </tr>
@@ -153,7 +163,7 @@
153
163
 
154
164
 
155
165
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
156
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
166
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
157
167
  </td>
158
168
  </tr>
159
169
  </table>
@@ -163,7 +173,7 @@
163
173
  <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
164
174
  <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
165
175
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
166
- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
176
+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
167
177
  <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
168
178
  <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
169
179
  </td>
package/template/email/newMessageFollower.html CHANGED
@@ -10,9 +10,19 @@
10
10
  img {
11
11
  max-width: 100%;
12
12
  margin-left:16px;
13
- margin-bottom:16px;
14
13
  text-align:center !important;
15
14
  }
15
+ img.CToWUd {
16
+ margin-bottom: 16px;
17
+ max-width: 200px !important;
18
+ width: 200px !important;
19
+ min-width: 200px !important;
20
+ outline: none;
21
+ text-decoration: none;
22
+ border: none;
23
+ height: auto;
24
+ margin-left: 0px;
25
+ }
16
26
  body {
17
27
  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
18
28
  }
@@ -75,7 +85,7 @@
75
85
 
76
86
  <div style="text-align:center">
77
87
  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
78
- <img src="https://tiledesk.com/wp-content/uploads/2022/07/tiledesk_v2.png" style="width:20%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
88
+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
79
89
  </a>
80
90
  </div>
81
91
  </td>
@@ -97,7 +107,7 @@
97
107
 
98
108
 
99
109
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
100
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
110
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
101
111
  Sender: <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.senderFullname}}</strong>
102
112
  </td>
103
113
  </tr>
@@ -105,7 +115,7 @@
105
115
 
106
116
 
107
117
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
108
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
118
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
109
119
  {{#ifEquals message.type "text"}}
110
120
  <div style="white-space: pre-wrap;">{{{msgText}}}</div>
111
121
  {{/ifEquals}}
@@ -163,26 +173,26 @@
163
173
 
164
174
 
165
175
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
166
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
176
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
167
177
  Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
168
178
  </td>
169
179
  </tr>
170
180
 
171
181
 
172
182
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
173
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
183
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
174
184
  Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.department.name}}</strong>
175
185
  </td>
176
186
  </tr>
177
187
 
178
188
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
179
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
189
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
180
190
  Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.sourcePage}}</strong>
181
191
  </td>
182
192
  </tr>
183
193
 
184
194
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
185
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
195
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
186
196
  Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.lead.fullname}}</strong>
187
197
  </td>
188
198
  </tr>
@@ -191,7 +201,7 @@
191
201
 
192
202
 
193
203
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
194
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
204
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
195
205
  Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
196
206
 
197
207
  {{#ifEquals message.request.channel.name "chat21"}}
@@ -208,14 +218,14 @@
208
218
 
209
219
 
210
220
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
211
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
221
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
212
222
  Priority : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.request.priority}}</strong>
213
223
  </td>
214
224
  </tr>
215
225
 
216
226
 
217
227
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
218
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
228
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top">
219
229
  </td>
220
230
  </tr>
221
231
  </table>
@@ -225,7 +235,7 @@
225
235
  <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
226
236
  <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
227
237
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
228
- <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
238
+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0;" align="center" valign="top">
229
239
  <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
230
240
  <!-- <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span> -->
231
241
  </td>
package/template/email/passwordChanged.html CHANGED
@@ -8,10 +8,20 @@
8
8
 
9
9
  <style type="text/css">
10
10
  img {
11
- max-width: 100%;
12
- margin-left:16px;
13
- margin-bottom:16px;
14
- text-align:center !important;
11
+ max-width: 100%;
12
+ margin-left:16px;
13
+ text-align:center !important;
14
+ }
15
+ img.CToWUd {
16
+ margin-bottom: 16px;
17
+ max-width: 200px !important;
18
+ width: 200px !important;
19
+ min-width: 200px !important;
20
+ outline: none;
21
+ text-decoration: none;
22
+ border: none;
23
+ height: auto;
24
+ margin-left: 0px;
15
25
  }
16
26
  body {
17
27
  -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
@@ -72,7 +82,7 @@
72
82
 
73
83
  <div style="text-align:center">
74
84
  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
75
- <img src="https://tiledesk.com/wp-content/uploads/2022/07/tiledesk_v2.png" style="width:50%;outline:none;text-decoration:none;border:none;" class="CToWUd">
85
+ <img src="https://tiledesk.com/wp-content/uploads/2023/01/tiledesk_log_email_200.png" class="CToWUd">
76
86
  </a>
77
87
  </div>
78
88
  <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">