@tiledesk/tiledesk-server 2.1.40 → 2.2.3

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Files changed (91) hide show
  1. package/.circleci/config.yml +54 -0
  2. package/.env.sample +1 -1
  3. package/.github/workflows/docker-community-push-latest.yml +22 -0
  4. package/.github/workflows/{docker-image-push.yml → docker-image-en-tag-push.yml} +1 -1
  5. package/.github/workflows/docker-image-tag-community-tag-push.yml +21 -0
  6. package/.github/workflows/{docker-push-latest.yml → docker-push-en-push-latest.yml} +1 -1
  7. package/CHANGELOG.md +195 -1
  8. package/Dockerfile +1 -1
  9. package/Dockerfile-en +1 -1
  10. package/README.md +5 -7
  11. package/app.js +12 -1
  12. package/channels/channelManager.js +1 -1
  13. package/channels/chat21/chat21Contact.js +34 -8
  14. package/channels/chat21/chat21Handler.js +48 -5
  15. package/channels/chat21/chat21WebHook.js +34 -9
  16. package/channels/chat21/nativeauth.js +2 -2
  17. package/channels/chat21/package-lock.json +3013 -0
  18. package/config/email.js +2 -0
  19. package/config/global.js +3 -0
  20. package/config/labels/widget.json +170 -16
  21. package/event/messageEvent.js +18 -1
  22. package/middleware/passport.js +10 -4
  23. package/migrations/1619185894304-request-remove-duplicated-request-by-request_id--autosync.js +67 -0
  24. package/models/actionsConstants.js +7 -0
  25. package/models/department.js +3 -0
  26. package/models/faq.js +8 -2
  27. package/models/faq_kb.js +6 -0
  28. package/models/message.js +10 -4
  29. package/models/messageConstants.js +9 -3
  30. package/models/request.js +33 -3
  31. package/package.json +31 -28
  32. package/pubmodules/emailNotification/requestNotification.js +483 -56
  33. package/pubmodules/messageActions/messageActionsInterceptor.js +20 -7
  34. package/pubmodules/messageTransformer/index.js +5 -1
  35. package/pubmodules/messageTransformer/messageTransformerInterceptor.js +4 -2
  36. package/pubmodules/messageTransformer/microLanguageAttributesTransformerInterceptor.js +67 -0
  37. package/pubmodules/messageTransformer/microLanguageTransformerInterceptor.js +67 -0
  38. package/pubmodules/pubModulesManager.js +66 -13
  39. package/pubmodules/rules/conciergeBot.js +81 -49
  40. package/routes/auth.js +46 -11
  41. package/routes/campaigns.js +117 -25
  42. package/routes/department.js +2 -2
  43. package/routes/faq.js +19 -0
  44. package/routes/faq_kb.js +13 -4
  45. package/routes/faqpub.js +1 -1
  46. package/routes/files.js +17 -2
  47. package/routes/images.js +1 -1
  48. package/routes/jwt.js +0 -1
  49. package/routes/logs.js +26 -0
  50. package/routes/message.js +7 -2
  51. package/routes/messagesRoot.js +73 -16
  52. package/routes/project_user.js +36 -1
  53. package/routes/request.js +88 -12
  54. package/routes/requestUtilRoot.js +30 -0
  55. package/routes/urls.js +12 -0
  56. package/routes/users.js +5 -1
  57. package/services/BotSubscriptionNotifier.js +1 -0
  58. package/services/departmentService.js +29 -5
  59. package/services/emailService.js +1170 -239
  60. package/services/faqBotHandler.js +176 -61
  61. package/services/faqBotSupport.js +182 -117
  62. package/services/faqService.js +18 -14
  63. package/services/messageService.js +57 -9
  64. package/services/modulesManager.js +86 -23
  65. package/services/requestService.js +58 -17
  66. package/template/email/assignedEmailMessage.html +205 -0
  67. package/template/email/assignedRequest.html +44 -14
  68. package/template/email/beenInvitedExistingUser.html +2 -2
  69. package/template/email/beenInvitedNewUser.html +1 -1
  70. package/template/email/newMessage.html +31 -12
  71. package/template/email/passwordChanged.html +2 -3
  72. package/template/email/pooledEmailMessage.html +208 -0
  73. package/template/email/pooledRequest.html +41 -14
  74. package/template/email/resetPassword.html +2 -3
  75. package/template/email/sendTranscript.html +1 -1
  76. package/template/email/test.html +1 -1
  77. package/template/email/ticket.html +191 -0
  78. package/template/email/ticket.txt +11 -0
  79. package/template/email/verify.html +1 -1
  80. package/test/authentication.js +76 -4
  81. package/test/authenticationJwt.js +76 -2
  82. package/test/campaignsRoute.js +226 -0
  83. package/test/faqService.js +3 -3
  84. package/test/faqkbRoute.js +3 -2
  85. package/test/messageRootRoute.js +193 -0
  86. package/test/messageRoute.js +75 -0
  87. package/test/messageService.js +39 -2
  88. package/test/requestRoute.js +27 -9
  89. package/test/requestService.js +472 -11
  90. package/test-int/bot.js +673 -8
  91. package/websocket/webSocketServer.js +7 -4
@@ -1,11 +1,11 @@
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  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <head>
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  <meta name="viewport" content="width=device-width" />
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  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
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- <title>New request from TileDesk</title>
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+ <title>New chat from TileDesk</title>
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  <style type="text/css">
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  img {
@@ -65,18 +65,24 @@
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  <body itemscope itemtype="http://schema.org/EmailMessage" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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+ {{#if baseScope.replyEnabled}}
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+ <div>\# Please type your reply above this line \#</div>
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+ {{/if}}
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+
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+
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+ <!-- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
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  <td class="container" width="600" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;" valign="top">
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  <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;">
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+ -->
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  <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <div style="text-align:center">
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  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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- <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:50%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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+ <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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  </a>
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  </div>
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  </tr>
@@ -85,7 +91,7 @@
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  <td class="alert alert-warning" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;" align="center" valign="top">
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  <div>
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- <h2>New Request assigned to you</h2>
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+ <h2>New Chat assigned to you</h2>
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  </div>
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  </td>
@@ -96,14 +102,13 @@
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  <table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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- Message: <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.first_text}}</strong>
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ {{{msgText}}}
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  </td>
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  </tr>
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-
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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  Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
@@ -113,26 +118,48 @@
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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- Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.department.name}}</strong>
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+ Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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- Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.sourcePage}}</strong>
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+ Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.sourcePage}}</strong>
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  </td>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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- Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.lead.fullname}}</strong>
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+ Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.fullname}}</strong>
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  </td>
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  </tr>
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+ <!-- TODO DO IT -->
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+ <!-- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ Assignee : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;"></strong>
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+ </td>
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+ </tr> -->
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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- Click <a href="{{baseScope.baseUrl}}/#/project/{{savedRequest.id_project}}/wsrequest/{{savedRequest.request_id}}/messages">here</a> to open the dashboard.
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-
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+ Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+
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+ {{#ifEquals request.channel.name "chat21"}}
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+ Chat
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+ {{else}}
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+ {{request.channel.name}}
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+ {{/ifEquals}}
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+
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+
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+ </strong>
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+ </td>
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+ </tr>
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+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <a href="{{baseScope.baseUrl}}/#/project/{{request.id_project}}/wsrequest/{{request.request_id}}/messages">Open the dashboard</a>.
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  </table>
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+
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+ <!--
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+ </table> -->
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+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <body itemscope itemtype="http://schema.org/EmailMessage" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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+ {{#if baseScope.replyEnabled}}
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+ <div>\# Please type your reply above this line \#</div>
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+ {{/if}}
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+
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+ <!-- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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  <td class="container" width="600" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;" valign="top">
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- <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;">
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+ <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;"> -->
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  <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
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  <div style="text-align:center">
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  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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- <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:50%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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+ <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
100
- Message: <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.text}}</strong>
101
- </td>
102
- </tr>
104
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
105
+ {{#ifEquals message.type "text"}}
106
+ <div style="white-space: pre-wrap;">{{{msgText}}}</div>
107
+ {{/ifEquals}}
108
+ {{#ifEquals message.type "image"}}
109
+ <img src="{{message.metadata.src}}"/>
110
+ {{/ifEquals}}
111
+ {{#ifEquals message.type "file"}}
112
+ <a href="{{message.metadata.src}}">{{message.metadata.name}}</a>
113
+ {{/ifEquals}}
114
+
115
+
116
+ </td>
117
+ </tr>
103
118
 
104
119
 
105
120
 
@@ -129,7 +144,7 @@
129
144
 
130
145
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
131
146
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
132
- Click <a href="{{message.request.sourcePage}}{{tokenQueryString}}">here</a> to continue the conversation.
147
+ Click <a href="{{seamlessPage}}{{tokenQueryString}}">here</a> to continue the conversation.
133
148
  </td>
134
149
  </tr>
135
150
 
@@ -154,11 +169,15 @@
154
169
  </td>
155
170
  </tr>
156
171
  </table>
157
- </div>
172
+
173
+
174
+ <!-- </div>
158
175
  </div>
159
176
  </td>
160
177
  <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
161
178
  </tr>
162
- </table>
179
+ </table> -->
180
+
181
+
163
182
  </body>
164
183
  </html>
@@ -1,8 +1,7 @@
1
1
 
2
2
  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
3
- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
4
-
5
- <head>
3
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
4
+ <head>
6
5
  <meta name="viewport" content="width=device-width" />
7
6
  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
8
7
  <title>New email from TileDesk</title>
@@ -0,0 +1,208 @@
1
+
2
+ <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
3
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
4
+
5
+ <head>
6
+ <meta name="viewport" content="width=device-width" />
7
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
8
+ <title>New message ticket from TileDesk</title>
9
+
10
+ <style type="text/css">
11
+ img {
12
+ max-width: 100%;
13
+ margin-left:16px;
14
+ margin-bottom:16px;
15
+ text-align:center !important;
16
+ }
17
+ body {
18
+ -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
19
+ }
20
+ body {
21
+ background-color: #f6f6f6;
22
+ }
23
+
24
+ @media only screen and (max-width: 640px) {
25
+ body {
26
+ padding: 0 !important;
27
+ }
28
+ h1 {
29
+ font-weight: 800 !important; margin: 20px 0 5px !important;
30
+ text-align:center !important;
31
+ }
32
+ h2 {
33
+ font-weight: 800 !important; margin: 20px 0 5px !important;
34
+ }
35
+ h3 {
36
+ font-weight: 800 !important; margin: 20px 0 5px !important;
37
+ }
38
+ h4 {
39
+ font-weight: 800 !important; margin: 20px 0 5px !important;
40
+ }
41
+ h1 {
42
+ font-size: 22px !important;
43
+ }
44
+ h2 {
45
+ font-size: 18px !important;
46
+ }
47
+ h3 {
48
+ font-size: 16px !important;
49
+ }
50
+ .container {
51
+ padding: 0 !important; width: 100% !important;
52
+ }
53
+ .content {
54
+ padding: 0 !important;
55
+ }
56
+ .content-wrap {
57
+ padding: 10px !important;
58
+ }
59
+ .invoice {
60
+ width: 100% !important;
61
+ }
62
+ }
63
+ </style>
64
+ </head>
65
+
66
+ <body itemscope itemtype="http://schema.org/EmailMessage" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
67
+
68
+ {{#if baseScope.replyEnabled}}
69
+ <div>\# Please type your reply above this line \#</div>
70
+ {{/if}}
71
+
72
+ <!-- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
73
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
74
+ <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
75
+ <td class="container" width="600" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;" valign="top">
76
+ <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;"> -->
77
+
78
+
79
+ <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
80
+
81
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
82
+
83
+ <div style="text-align:center">
84
+ <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
85
+ <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
86
+ </a>
87
+ </div>
88
+ </tr>
89
+
90
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
91
+
92
+ <td class="alert alert-warning" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;" align="center" valign="top">
93
+ <div>
94
+ <h2>New Message from a pooled ticket</h2>
95
+ </div>
96
+
97
+ </td>
98
+ </tr>
99
+
100
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
101
+ <td class="content-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 20px;" valign="top">
102
+ <table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
103
+
104
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
105
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
106
+ {{#ifEquals message.type "text"}}
107
+ <div style="white-space: pre-wrap;">{{{msgText}}}</div>
108
+ {{/ifEquals}}
109
+ {{#ifEquals message.type "image"}}
110
+ <img src="{{message.metadata.src}}"/>
111
+ {{/ifEquals}}
112
+ {{#ifEquals message.type "file"}}
113
+ <a href="{{message.metadata.src}}">{{message.metadata.name}}</a>
114
+ {{/ifEquals}}
115
+
116
+ </td>
117
+ </tr>
118
+
119
+
120
+
121
+
122
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
123
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
124
+ Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
125
+ </td>
126
+ </tr>
127
+
128
+
129
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
130
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
131
+ Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
132
+ </td>
133
+ </tr>
134
+
135
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
136
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
137
+ From email : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.email}}</strong>
138
+ </td>
139
+ </tr>
140
+
141
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
142
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
143
+ Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.fullname}}</strong>
144
+ </td>
145
+ </tr>
146
+
147
+ <!-- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
148
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
149
+ Assignee : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;"></strong>
150
+ </td>
151
+ </tr> -->
152
+
153
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
154
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
155
+ Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
156
+
157
+ {{#ifEquals request.channel.name "chat21"}}
158
+ Chat
159
+ {{else}}
160
+ {{request.channel.name}}
161
+ {{/ifEquals}}
162
+
163
+
164
+ </strong>
165
+ </td>
166
+ </tr>
167
+
168
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
169
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
170
+ <a href="{{baseScope.baseUrl}}/#/project/{{request.id_project}}/wsrequest/{{request.request_id}}/messages">Open the dashboard</a>.
171
+
172
+ </td>
173
+ </tr>
174
+
175
+
176
+
177
+
178
+
179
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
180
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
181
+ </td>
182
+ </tr>
183
+ </table>
184
+ </td>
185
+ </tr>
186
+ </table>
187
+ <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
188
+ <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
189
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
190
+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
191
+ <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
192
+ <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
193
+ </td>
194
+ </tr>
195
+ </table>
196
+
197
+
198
+
199
+ <!-- </div>
200
+ </div>
201
+ </td>
202
+ <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
203
+ </tr>
204
+ </table> -->
205
+
206
+
207
+ </body>
208
+ </html>
@@ -1,10 +1,10 @@
1
1
  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
2
- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
2
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
3
3
 
4
- <head>
4
+ <head>
5
5
  <meta name="viewport" content="width=device-width" />
6
6
  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
7
- <title>New support request from TileDesk</title>
7
+ <title>New pooled chat from TileDesk</title>
8
8
 
9
9
  <style type="text/css">
10
10
  img {
@@ -64,18 +64,25 @@
64
64
 
65
65
  <body itemscope itemtype="http://schema.org/EmailMessage" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
66
66
 
67
- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
67
+ {{#if baseScope.replyEnabled}}
68
+ <div>\# Please type your reply above this line \#</div>
69
+ {{/if}}
70
+
71
+
72
+ <!-- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
68
73
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
69
74
  <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
70
75
  <td class="container" width="600" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;" valign="top">
71
- <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;">
76
+ <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;"> -->
77
+
78
+
72
79
  <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
73
80
 
74
81
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
75
82
 
76
83
  <div style="text-align:center">
77
84
  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
78
- <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:50%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
85
+ <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
79
86
  </a>
80
87
  </div>
81
88
  </tr>
@@ -84,7 +91,7 @@
84
91
 
85
92
  <td class="alert alert-warning" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;" align="center" valign="top">
86
93
  <div>
87
- <h2>New Pooled Request</h2>
94
+ <h2>New Pooled Chat</h2>
88
95
  </div>
89
96
 
90
97
  </td>
@@ -97,7 +104,7 @@
97
104
 
98
105
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
99
106
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
100
- Message: <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.first_text}}</strong>
107
+ <div style="white-space: pre-wrap;">{{{msgText}}}</div>
101
108
  </td>
102
109
  </tr>
103
110
 
@@ -114,27 +121,43 @@
114
121
 
115
122
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
116
123
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
117
- Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.department.name}}</strong>
124
+ Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
118
125
  </td>
119
126
  </tr>
120
127
 
121
128
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
122
129
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
123
- Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.sourcePage}}</strong>
130
+ Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.sourcePage}}</strong>
124
131
  </td>
125
132
  </tr>
126
133
 
127
134
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
128
135
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
129
- Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.lead.fullname}}</strong>
136
+ Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.fullname}}</strong>
130
137
  </td>
131
138
  </tr>
132
139
 
133
140
 
134
141
 
142
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
143
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
144
+ Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
145
+
146
+ {{#ifEquals request.channel.name "chat21"}}
147
+ Chat
148
+ {{else}}
149
+ {{request.channel.name}}
150
+ {{/ifEquals}}
151
+
152
+
153
+ </strong>
154
+ </td>
155
+ </tr>
156
+
135
157
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
136
158
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
137
- Click <a href="{{baseScope.baseUrl}}/#/project/{{savedRequest.id_project}}/wsrequest/{{savedRequest.request_id}}/messages">here</a> to open the dashboard.
159
+ <a href="{{baseScope.baseUrl}}/#/project/{{request.id_project}}/wsrequest/{{request.request_id}}/messages">Open the dashboard</a>.
160
+
138
161
  </td>
139
162
  </tr>
140
163
 
@@ -159,11 +182,15 @@
159
182
  </td>
160
183
  </tr>
161
184
  </table>
162
- </div>
185
+
186
+
187
+ <!-- </div>
163
188
  </div>
164
189
  </td>
165
190
  <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
166
191
  </tr>
167
- </table>
192
+ </table> -->
193
+
194
+
168
195
  </body>
169
196
  </html>
@@ -1,7 +1,6 @@
1
1
  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
2
- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
3
-
4
- <head>
2
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
3
+ <head>
5
4
  <meta name="viewport" content="width=device-width" />
6
5
  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
7
6
  <title>New email from TileDesk</title>
@@ -1,5 +1,5 @@
1
1
  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
2
- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
2
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
3
3
 
4
4
  <head>
5
5
  <meta name="viewport" content="width=device-width" />