@tiledesk/tiledesk-server 2.1.40 → 2.2.3

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (91) hide show
  1. package/.circleci/config.yml +54 -0
  2. package/.env.sample +1 -1
  3. package/.github/workflows/docker-community-push-latest.yml +22 -0
  4. package/.github/workflows/{docker-image-push.yml → docker-image-en-tag-push.yml} +1 -1
  5. package/.github/workflows/docker-image-tag-community-tag-push.yml +21 -0
  6. package/.github/workflows/{docker-push-latest.yml → docker-push-en-push-latest.yml} +1 -1
  7. package/CHANGELOG.md +195 -1
  8. package/Dockerfile +1 -1
  9. package/Dockerfile-en +1 -1
  10. package/README.md +5 -7
  11. package/app.js +12 -1
  12. package/channels/channelManager.js +1 -1
  13. package/channels/chat21/chat21Contact.js +34 -8
  14. package/channels/chat21/chat21Handler.js +48 -5
  15. package/channels/chat21/chat21WebHook.js +34 -9
  16. package/channels/chat21/nativeauth.js +2 -2
  17. package/channels/chat21/package-lock.json +3013 -0
  18. package/config/email.js +2 -0
  19. package/config/global.js +3 -0
  20. package/config/labels/widget.json +170 -16
  21. package/event/messageEvent.js +18 -1
  22. package/middleware/passport.js +10 -4
  23. package/migrations/1619185894304-request-remove-duplicated-request-by-request_id--autosync.js +67 -0
  24. package/models/actionsConstants.js +7 -0
  25. package/models/department.js +3 -0
  26. package/models/faq.js +8 -2
  27. package/models/faq_kb.js +6 -0
  28. package/models/message.js +10 -4
  29. package/models/messageConstants.js +9 -3
  30. package/models/request.js +33 -3
  31. package/package.json +31 -28
  32. package/pubmodules/emailNotification/requestNotification.js +483 -56
  33. package/pubmodules/messageActions/messageActionsInterceptor.js +20 -7
  34. package/pubmodules/messageTransformer/index.js +5 -1
  35. package/pubmodules/messageTransformer/messageTransformerInterceptor.js +4 -2
  36. package/pubmodules/messageTransformer/microLanguageAttributesTransformerInterceptor.js +67 -0
  37. package/pubmodules/messageTransformer/microLanguageTransformerInterceptor.js +67 -0
  38. package/pubmodules/pubModulesManager.js +66 -13
  39. package/pubmodules/rules/conciergeBot.js +81 -49
  40. package/routes/auth.js +46 -11
  41. package/routes/campaigns.js +117 -25
  42. package/routes/department.js +2 -2
  43. package/routes/faq.js +19 -0
  44. package/routes/faq_kb.js +13 -4
  45. package/routes/faqpub.js +1 -1
  46. package/routes/files.js +17 -2
  47. package/routes/images.js +1 -1
  48. package/routes/jwt.js +0 -1
  49. package/routes/logs.js +26 -0
  50. package/routes/message.js +7 -2
  51. package/routes/messagesRoot.js +73 -16
  52. package/routes/project_user.js +36 -1
  53. package/routes/request.js +88 -12
  54. package/routes/requestUtilRoot.js +30 -0
  55. package/routes/urls.js +12 -0
  56. package/routes/users.js +5 -1
  57. package/services/BotSubscriptionNotifier.js +1 -0
  58. package/services/departmentService.js +29 -5
  59. package/services/emailService.js +1170 -239
  60. package/services/faqBotHandler.js +176 -61
  61. package/services/faqBotSupport.js +182 -117
  62. package/services/faqService.js +18 -14
  63. package/services/messageService.js +57 -9
  64. package/services/modulesManager.js +86 -23
  65. package/services/requestService.js +58 -17
  66. package/template/email/assignedEmailMessage.html +205 -0
  67. package/template/email/assignedRequest.html +44 -14
  68. package/template/email/beenInvitedExistingUser.html +2 -2
  69. package/template/email/beenInvitedNewUser.html +1 -1
  70. package/template/email/newMessage.html +31 -12
  71. package/template/email/passwordChanged.html +2 -3
  72. package/template/email/pooledEmailMessage.html +208 -0
  73. package/template/email/pooledRequest.html +41 -14
  74. package/template/email/resetPassword.html +2 -3
  75. package/template/email/sendTranscript.html +1 -1
  76. package/template/email/test.html +1 -1
  77. package/template/email/ticket.html +191 -0
  78. package/template/email/ticket.txt +11 -0
  79. package/template/email/verify.html +1 -1
  80. package/test/authentication.js +76 -4
  81. package/test/authenticationJwt.js +76 -2
  82. package/test/campaignsRoute.js +226 -0
  83. package/test/faqService.js +3 -3
  84. package/test/faqkbRoute.js +3 -2
  85. package/test/messageRootRoute.js +193 -0
  86. package/test/messageRoute.js +75 -0
  87. package/test/messageService.js +39 -2
  88. package/test/requestRoute.js +27 -9
  89. package/test/requestService.js +472 -11
  90. package/test-int/bot.js +673 -8
  91. package/websocket/webSocketServer.js +7 -4
package/template/email/assignedRequest.html CHANGED
@@ -1,11 +1,11 @@
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  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <head>
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  <meta name="viewport" content="width=device-width" />
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  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
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- <title>New request from TileDesk</title>
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+ <title>New chat from TileDesk</title>
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  <style type="text/css">
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  img {
@@ -65,18 +65,24 @@
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  <body itemscope itemtype="http://schema.org/EmailMessage" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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+ {{#if baseScope.replyEnabled}}
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+ <div>\# Please type your reply above this line \#</div>
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+ {{/if}}
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+
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+
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+ <!-- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
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  <td class="container" width="600" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;" valign="top">
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  <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;">
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+ -->
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  <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <div style="text-align:center">
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  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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- <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:50%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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+ <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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  </a>
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  </div>
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  </tr>
@@ -85,7 +91,7 @@
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  <td class="alert alert-warning" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;" align="center" valign="top">
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  <div>
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- <h2>New Request assigned to you</h2>
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+ <h2>New Chat assigned to you</h2>
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  </div>
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  </td>
@@ -96,14 +102,13 @@
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  <table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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- Message: <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.first_text}}</strong>
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ {{{msgText}}}
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  </td>
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  </tr>
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-
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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  Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
@@ -113,26 +118,48 @@
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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- Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.department.name}}</strong>
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+ Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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- Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.sourcePage}}</strong>
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+ Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.sourcePage}}</strong>
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  </td>
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  </tr>
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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- Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.lead.fullname}}</strong>
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+ Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.fullname}}</strong>
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  </td>
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  </tr>
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+ <!-- TODO DO IT -->
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+ <!-- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ Assignee : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;"></strong>
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+ </td>
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+ </tr> -->
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+
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+
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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- Click <a href="{{baseScope.baseUrl}}/#/project/{{savedRequest.id_project}}/wsrequest/{{savedRequest.request_id}}/messages">here</a> to open the dashboard.
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-
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+ Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+
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+ {{#ifEquals request.channel.name "chat21"}}
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+ Chat
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+ {{else}}
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+ {{request.channel.name}}
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+ {{/ifEquals}}
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+
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+
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+ </strong>
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+ </td>
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+ </tr>
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+
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+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
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+ <a href="{{baseScope.baseUrl}}/#/project/{{request.id_project}}/wsrequest/{{request.request_id}}/messages">Open the dashboard</a>.
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  </td>
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  </tr>
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@@ -157,11 +184,14 @@
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  </td>
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  </tr>
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  </table>
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+
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+ <!--
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  </div>
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  </div>
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  </td>
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  <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
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  </tr>
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- </table>
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+ </table> -->
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+
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  </body>
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  </html>
package/template/email/beenInvitedExistingUser.html CHANGED
@@ -1,7 +1,7 @@
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  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <head>
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+ <head>
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  <meta name="viewport" content="width=device-width" />
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  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
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  <title>New email from TileDesk</title>
package/template/email/beenInvitedNewUser.html CHANGED
@@ -1,6 +1,6 @@
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  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <head>
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  <meta name="viewport" content="width=device-width" />
package/template/email/newMessage.html CHANGED
@@ -1,7 +1,7 @@
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  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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- <head>
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+ <head>
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  <meta name="viewport" content="width=device-width" />
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  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
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  <title>New message from TileDesk</title>
@@ -64,18 +64,23 @@
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  <body itemscope itemtype="http://schema.org/EmailMessage" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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+ {{#if baseScope.replyEnabled}}
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+ <div>\# Please type your reply above this line \#</div>
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+ {{/if}}
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+
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+ <!-- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
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  <td class="container" width="600" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;" valign="top">
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- <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;">
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+ <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;"> -->
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+
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  <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
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  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
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  <div style="text-align:center">
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  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
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- <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:50%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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+ <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
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  </a>
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  </div>
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86
  </tr>
@@ -96,10 +101,20 @@
96
101
 
97
102
 
98
103
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
99
- <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
100
- Message: <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{message.text}}</strong>
101
- </td>
102
- </tr>
104
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
105
+ {{#ifEquals message.type "text"}}
106
+ <div style="white-space: pre-wrap;">{{{msgText}}}</div>
107
+ {{/ifEquals}}
108
+ {{#ifEquals message.type "image"}}
109
+ <img src="{{message.metadata.src}}"/>
110
+ {{/ifEquals}}
111
+ {{#ifEquals message.type "file"}}
112
+ <a href="{{message.metadata.src}}">{{message.metadata.name}}</a>
113
+ {{/ifEquals}}
114
+
115
+
116
+ </td>
117
+ </tr>
103
118
 
104
119
 
105
120
 
@@ -129,7 +144,7 @@
129
144
 
130
145
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
131
146
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
132
- Click <a href="{{message.request.sourcePage}}{{tokenQueryString}}">here</a> to continue the conversation.
147
+ Click <a href="{{seamlessPage}}{{tokenQueryString}}">here</a> to continue the conversation.
133
148
  </td>
134
149
  </tr>
135
150
 
@@ -154,11 +169,15 @@
154
169
  </td>
155
170
  </tr>
156
171
  </table>
157
- </div>
172
+
173
+
174
+ <!-- </div>
158
175
  </div>
159
176
  </td>
160
177
  <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
161
178
  </tr>
162
- </table>
179
+ </table> -->
180
+
181
+
163
182
  </body>
164
183
  </html>
package/template/email/passwordChanged.html CHANGED
@@ -1,8 +1,7 @@
1
1
 
2
2
  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
3
- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
4
-
5
- <head>
3
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
4
+ <head>
6
5
  <meta name="viewport" content="width=device-width" />
7
6
  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
8
7
  <title>New email from TileDesk</title>
package/template/email/pooledEmailMessage.html ADDED
@@ -0,0 +1,208 @@
1
+
2
+ <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
3
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
4
+
5
+ <head>
6
+ <meta name="viewport" content="width=device-width" />
7
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
8
+ <title>New message ticket from TileDesk</title>
9
+
10
+ <style type="text/css">
11
+ img {
12
+ max-width: 100%;
13
+ margin-left:16px;
14
+ margin-bottom:16px;
15
+ text-align:center !important;
16
+ }
17
+ body {
18
+ -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em;
19
+ }
20
+ body {
21
+ background-color: #f6f6f6;
22
+ }
23
+
24
+ @media only screen and (max-width: 640px) {
25
+ body {
26
+ padding: 0 !important;
27
+ }
28
+ h1 {
29
+ font-weight: 800 !important; margin: 20px 0 5px !important;
30
+ text-align:center !important;
31
+ }
32
+ h2 {
33
+ font-weight: 800 !important; margin: 20px 0 5px !important;
34
+ }
35
+ h3 {
36
+ font-weight: 800 !important; margin: 20px 0 5px !important;
37
+ }
38
+ h4 {
39
+ font-weight: 800 !important; margin: 20px 0 5px !important;
40
+ }
41
+ h1 {
42
+ font-size: 22px !important;
43
+ }
44
+ h2 {
45
+ font-size: 18px !important;
46
+ }
47
+ h3 {
48
+ font-size: 16px !important;
49
+ }
50
+ .container {
51
+ padding: 0 !important; width: 100% !important;
52
+ }
53
+ .content {
54
+ padding: 0 !important;
55
+ }
56
+ .content-wrap {
57
+ padding: 10px !important;
58
+ }
59
+ .invoice {
60
+ width: 100% !important;
61
+ }
62
+ }
63
+ </style>
64
+ </head>
65
+
66
+ <body itemscope itemtype="http://schema.org/EmailMessage" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
67
+
68
+ {{#if baseScope.replyEnabled}}
69
+ <div>\# Please type your reply above this line \#</div>
70
+ {{/if}}
71
+
72
+ <!-- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
73
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
74
+ <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
75
+ <td class="container" width="600" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;" valign="top">
76
+ <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;"> -->
77
+
78
+
79
+ <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
80
+
81
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
82
+
83
+ <div style="text-align:center">
84
+ <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
85
+ <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
86
+ </a>
87
+ </div>
88
+ </tr>
89
+
90
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
91
+
92
+ <td class="alert alert-warning" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;" align="center" valign="top">
93
+ <div>
94
+ <h2>New Message from a pooled ticket</h2>
95
+ </div>
96
+
97
+ </td>
98
+ </tr>
99
+
100
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
101
+ <td class="content-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 20px;" valign="top">
102
+ <table width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
103
+
104
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
105
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
106
+ {{#ifEquals message.type "text"}}
107
+ <div style="white-space: pre-wrap;">{{{msgText}}}</div>
108
+ {{/ifEquals}}
109
+ {{#ifEquals message.type "image"}}
110
+ <img src="{{message.metadata.src}}"/>
111
+ {{/ifEquals}}
112
+ {{#ifEquals message.type "file"}}
113
+ <a href="{{message.metadata.src}}">{{message.metadata.name}}</a>
114
+ {{/ifEquals}}
115
+
116
+ </td>
117
+ </tr>
118
+
119
+
120
+
121
+
122
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
123
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
124
+ Project name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{project.name}}</strong>
125
+ </td>
126
+ </tr>
127
+
128
+
129
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
130
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
131
+ Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
132
+ </td>
133
+ </tr>
134
+
135
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
136
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
137
+ From email : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.email}}</strong>
138
+ </td>
139
+ </tr>
140
+
141
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
142
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
143
+ Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.fullname}}</strong>
144
+ </td>
145
+ </tr>
146
+
147
+ <!-- <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
148
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
149
+ Assignee : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;"></strong>
150
+ </td>
151
+ </tr> -->
152
+
153
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
154
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
155
+ Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
156
+
157
+ {{#ifEquals request.channel.name "chat21"}}
158
+ Chat
159
+ {{else}}
160
+ {{request.channel.name}}
161
+ {{/ifEquals}}
162
+
163
+
164
+ </strong>
165
+ </td>
166
+ </tr>
167
+
168
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
169
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
170
+ <a href="{{baseScope.baseUrl}}/#/project/{{request.id_project}}/wsrequest/{{request.request_id}}/messages">Open the dashboard</a>.
171
+
172
+ </td>
173
+ </tr>
174
+
175
+
176
+
177
+
178
+
179
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
180
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
181
+ </td>
182
+ </tr>
183
+ </table>
184
+ </td>
185
+ </tr>
186
+ </table>
187
+ <div class="footer" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; clear: both; color: #999; margin: 0; padding: 20px;">
188
+ <table width="100%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
189
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
190
+ <td class="aligncenter content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; vertical-align: top; color: #999; text-align: center; margin: 0; padding: 0 0 20px;" align="center" valign="top">
191
+ <span><a href="http://www.tiledesk.com" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;" > Tiledesk.com </a></span>
192
+ <br><span><a href="%unsubscribe_url%" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 12px; color: #999; text-decoration: underline; margin: 0;">Unsubscribe</a></span>
193
+ </td>
194
+ </tr>
195
+ </table>
196
+
197
+
198
+
199
+ <!-- </div>
200
+ </div>
201
+ </td>
202
+ <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
203
+ </tr>
204
+ </table> -->
205
+
206
+
207
+ </body>
208
+ </html>
package/template/email/pooledRequest.html CHANGED
@@ -1,10 +1,10 @@
1
1
  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
2
- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
2
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
3
3
 
4
- <head>
4
+ <head>
5
5
  <meta name="viewport" content="width=device-width" />
6
6
  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
7
- <title>New support request from TileDesk</title>
7
+ <title>New pooled chat from TileDesk</title>
8
8
 
9
9
  <style type="text/css">
10
10
  img {
@@ -64,18 +64,25 @@
64
64
 
65
65
  <body itemscope itemtype="http://schema.org/EmailMessage" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; -webkit-font-smoothing: antialiased; -webkit-text-size-adjust: none; width: 100% !important; height: 100%; line-height: 1.6em; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
66
66
 
67
- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
67
+ {{#if baseScope.replyEnabled}}
68
+ <div>\# Please type your reply above this line \#</div>
69
+ {{/if}}
70
+
71
+
72
+ <!-- <table class="body-wrap" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; width: 100%; background-color: #f6f6f6; margin: 0;" bgcolor="#f6f6f6">
68
73
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
69
74
  <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
70
75
  <td class="container" width="600" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; display: block !important; max-width: 600px !important; clear: both !important; margin: 0 auto;" valign="top">
71
- <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;">
76
+ <div class="content" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; max-width: 600px; display: block; margin: 0 auto; padding: 20px;"> -->
77
+
78
+
72
79
  <table class="main" width="100%" cellpadding="0" cellspacing="0" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; border-radius: 3px; background-color: #fff; margin: 0; border: 1px solid #e9e9e9;" bgcolor="#fff">
73
80
 
74
81
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
75
82
 
76
83
  <div style="text-align:center">
77
84
  <a href="http://www.tiledesk.com" style="color:#2daae1;font-weight:bold;text-decoration:none;word-break:break-word" target="_blank">
78
- <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:50%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
85
+ <img src="https://tiledesk.com/tiledesk-logo-x1.png" style="width:10%;outline:none;text-decoration:none;border:none;min-height:36px" class="CToWUd">
79
86
  </a>
80
87
  </div>
81
88
  </tr>
@@ -84,7 +91,7 @@
84
91
 
85
92
  <td class="alert alert-warning" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 16px; vertical-align: top; font-weight: 500; text-align: center; border-radius: 3px 3px 0 0; margin: 0;" align="center" valign="top">
86
93
  <div>
87
- <h2>New Pooled Request</h2>
94
+ <h2>New Pooled Chat</h2>
88
95
  </div>
89
96
 
90
97
  </td>
@@ -97,7 +104,7 @@
97
104
 
98
105
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
99
106
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
100
- Message: <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.first_text}}</strong>
107
+ <div style="white-space: pre-wrap;">{{{msgText}}}</div>
101
108
  </td>
102
109
  </tr>
103
110
 
@@ -114,27 +121,43 @@
114
121
 
115
122
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
116
123
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
117
- Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.department.name}}</strong>
124
+ Department name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.department.name}}</strong>
118
125
  </td>
119
126
  </tr>
120
127
 
121
128
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
122
129
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
123
- Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.sourcePage}}</strong>
130
+ Source page : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.sourcePage}}</strong>
124
131
  </td>
125
132
  </tr>
126
133
 
127
134
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
128
135
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
129
- Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{savedRequest.lead.fullname}}</strong>
136
+ Contact name : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">{{request.lead.fullname}}</strong>
130
137
  </td>
131
138
  </tr>
132
139
 
133
140
 
134
141
 
142
+ <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
143
+ <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
144
+ Channel : <strong style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
145
+
146
+ {{#ifEquals request.channel.name "chat21"}}
147
+ Chat
148
+ {{else}}
149
+ {{request.channel.name}}
150
+ {{/ifEquals}}
151
+
152
+
153
+ </strong>
154
+ </td>
155
+ </tr>
156
+
135
157
  <tr style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
136
158
  <td class="content-block" style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0; padding: 0 0 20px;" valign="top">
137
- Click <a href="{{baseScope.baseUrl}}/#/project/{{savedRequest.id_project}}/wsrequest/{{savedRequest.request_id}}/messages">here</a> to open the dashboard.
159
+ <a href="{{baseScope.baseUrl}}/#/project/{{request.id_project}}/wsrequest/{{request.request_id}}/messages">Open the dashboard</a>.
160
+
138
161
  </td>
139
162
  </tr>
140
163
 
@@ -159,11 +182,15 @@
159
182
  </td>
160
183
  </tr>
161
184
  </table>
162
- </div>
185
+
186
+
187
+ <!-- </div>
163
188
  </div>
164
189
  </td>
165
190
  <td style="font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; box-sizing: border-box; font-size: 14px; vertical-align: top; margin: 0;" valign="top"></td>
166
191
  </tr>
167
- </table>
192
+ </table> -->
193
+
194
+
168
195
  </body>
169
196
  </html>
package/template/email/resetPassword.html CHANGED
@@ -1,7 +1,6 @@
1
1
  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
2
- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
3
-
4
- <head>
2
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
3
+ <head>
5
4
  <meta name="viewport" content="width=device-width" />
6
5
  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
7
6
  <title>New email from TileDesk</title>
package/template/email/sendTranscript.html CHANGED
@@ -1,5 +1,5 @@
1
1
  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
2
- <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
2
+ <html lang="en" xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0;">
3
3
 
4
4
  <head>
5
5
  <meta name="viewport" content="width=device-width" />