@ticketboothapp/booking 1.2.190 → 1.2.193
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/package.json +3 -1
- package/src/components/BackgroundVideo.tsx +6 -3
- package/src/components/booking/AddOnsSection.module.css +6 -2
- package/src/components/booking/AddOnsSection.tsx +4 -4
- package/src/components/booking/AdminChangeReceiptComparison.module.css +16 -0
- package/src/components/booking/AdminChangeReceiptComparison.tsx +14 -4
- package/src/components/booking/BookingDialog.module.css +43 -0
- package/src/components/booking/BookingFlowCollage.tsx +43 -16
- package/src/components/booking/Calendar.module.css +8 -3
- package/src/components/booking/ChangeBookingDialog.tsx +116 -55
- package/src/components/booking/ChangeBookingFlow.tsx +1 -0
- package/src/components/booking/CheckoutForm.module.css +7 -0
- package/src/components/booking/CollapsibleAddOnItem.module.css +3 -2
- package/src/components/booking/MealDrinkAddOnSelector.tsx +4 -4
- package/src/components/booking/PickupLocationDialog.tsx +63 -59
- package/src/components/booking/PickupLocationSelector.tsx +20 -25
- package/src/components/booking/PriceSummary.module.css +19 -0
- package/src/components/booking/PriceSummary.tsx +10 -7
- package/src/components/booking/TourDescription.module.css +6 -1
- package/src/components/booking/TourDescription.tsx +25 -16
- package/src/components/booking/change-booking-compare.module.css +154 -0
- package/src/components/booking/change-booking-compare.tsx +141 -1
- package/src/components/booking/pickup-location-product.ts +24 -0
- package/src/constants/images.ts +1 -1
- package/src/index.ts +11 -0
- package/src/lib/booking/pickup-location-disclaimer.ts +69 -0
- package/src/lib/booking-api.ts +1 -0
- package/src/strings/en.json +140 -68
- package/src/strings/es.json +181 -68
- package/src/strings/fr.json +181 -68
- package/test/change-booking-helpers.test.ts +38 -0
- package/test/pickup-location-disclaimer.test.ts +44 -0
package/src/strings/en.json
CHANGED
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@@ -1,7 +1,7 @@
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{
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"common": {
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"viaVia": "Via Via",
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"moraineLakeShuttle": "Moraine Lake & Lake Louise
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"moraineLakeShuttle": "Moraine Lake & Lake Louise Tours from Banff & Canmore",
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"bookNow": "Book Now",
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"book": "Book",
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"moreInfo": "More Info",
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@@ -12,7 +12,28 @@
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"manageBooking": {
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"printSummary": "Print summary",
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"printSummaryAria": "Print a one-page summary of your booking"
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"printSummaryAria": "Print a one-page summary of your booking",
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"waiverSectionTitle": "Liability waiver",
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"waiverComplete": "All guests have signed the liability waiver for this booking.",
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"waiverProgress": "{{signed}} of {{total}} guests have signed.",
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"waiverActionRequired": "Please sign the liability waiver before your trip. Each guest on your booking must sign.",
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"waiverSignLink": "Sign waiver",
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"waiverSignLinkAria": "Open the liability waiver signing page",
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"viewWaiverLink": "View waiver",
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"viewWaiverModalTitle": "View liability waiver",
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"waiverSignModalTitle": "Sign liability waiver",
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"waiverSignNow": "Sign waiver now",
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"waiverInlineComplete": "All guests have signed the liability waiver for this booking.",
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"postCheckoutActionTitle": "action required",
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"postCheckoutWaiverBody": "Please have each of your guests sign the liability waiver. You must complete this before being allowed on board.",
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"postCheckoutWaiverBodyLead": "Please have each of your guests sign the liability waiver. ",
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"postCheckoutWaiverBodyEmphasis": "You must complete this before being allowed on board.",
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"postCheckoutShareWaiverLink": "Share waiver link with other guests",
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"postCheckoutCopyWaiverCopied": "Link Copied",
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"postCheckoutCopyWaiverFailed": "Could not copy",
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"postCheckoutPhoneBody": "Add your phone number so we can reach you about pickup and day-of updates.",
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"postCheckoutPhoneSave": "Save",
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"postCheckoutPhoneSaving": "Saving…"
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},
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"partnerPortal": {
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@@ -199,10 +220,28 @@
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"staffPortal": {
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"pageTitle": "staff portal",
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"tabSchedule": "Schedule",
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"tabManifest": "Manifest",
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"tabPayroll": "Pay & shifts",
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"tabDocuments": "Documents",
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"tabProfile": "Profile",
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"placeholderSchedule": "Your assigned shifts will appear here.",
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"manifestSubtitle": "Passenger manifests for today and tomorrow.",
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"manifestLoading": "Loading today and tomorrow manifests…",
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"manifestRefreshing": "Refreshing…",
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"manifestRefresh": "Refresh",
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"manifestLoadError": "Could not load manifests.",
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"manifestUnavailableTitle": "Not published yet",
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"manifestUnavailableDescription": "Today and tomorrow's passenger manifests are not available yet. They are usually ready the evening before each shift.",
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"manifestEmptyTitle": "No trips for this date",
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"manifestEmptyDescription": "No passenger groups are scheduled for this manifest yet.",
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"manifestErrorTitle": "Could not load manifest",
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"manifestUnavailable": "Today and tomorrow's manifests are not available yet.",
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"manifestEmpty": "No passenger groups are scheduled for this manifest yet.",
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"manifestNoShifts": "No shifts found for this filter.",
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"manifestSearchPlaceholder": "Search by passenger name…",
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"manifestSearchEmpty": "No passengers found matching \"{query}\".",
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"manifestShiftTypeTabs": "Shift type",
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"manifestDriverFilters": "Driver",
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"placeholderPayroll": "Season totals, per-shift pay, and next payroll date will appear here.",
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"placeholderDocuments": "Requested documents, signatures, and uploads will appear here.",
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"profileEmail": "Email",
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@@ -240,16 +279,16 @@
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"home": {
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"hero": {
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"tagline": "Tours to Moraine Lake, Lake Louise, Emerald Lake & more for families, friends, and unforgettable days",
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"googleReviewsCount": "
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"googleReviewsCount": "3200+ reviews",
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"centerCallout": "now open ✨"
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},
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"seasonClosure": {
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"title": "2026 reservations
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"subtitle": "
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"message": "
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"title": "2026 reservations",
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"subtitle": "are open.",
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"message": "book your Banff adventure today.",
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"daysLine": "tomorrow",
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"weAreOpen": "We're open!",
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"openingDate": "
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"openingDate": "for the 2026 season 📆",
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"browseOurTours": "Browse our 2026 tours"
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},
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"productCarousel": {
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"title": "Ready to roll?",
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"bulletPoints": [
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"Extend your time at Moraine Lake or Lake Louise for hiking, photography, or just soaking up the views.",
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"Our daily <a href='
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"Join our <a href='
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"Two experiences, one adventure! <a href='
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"Our daily <a href='/moraine-lake-sunrise-shuttle'>Moraine Lake sunrise shuttle</a> gets you there before sunrise and before the crowds.",
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"Join our <a href='/emerald-lake-shuttle'>Big 3 Lakes Tour</a> for a full-day adventure to Moraine Lake,Lake Louise, Emerald Lake, and more.",
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"Two experiences, one adventure! <a href='/moraine-lake-shuttle'>Visit Moraine Lake and Lake Louise the same day</a> - available for both daytime and <a href='/moraine-lake-sunrise-shuttle'>sunrise adventures</a>."
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]
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},
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"priceBlocks": {
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"allShuttlesAndTours": {
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"heroTitle": "All Shuttles & Tours",
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"heroSubtitle": "Discover all of our shuttles and tours"
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"heroSubtitle": "Discover all of our shuttles and tours",
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"introTitle": "Compare Banff shuttles and tours",
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"introDescription": "Choose the trip that fits your day: arrive before dawn on a <a href='/moraine-lake-sunrise-shuttle'>Moraine Lake sunrise shuttle</a>, spend more time hiking with a <a href='/moraine-lake-shuttle'>Moraine Lake shuttle</a> or <a href='/lake-louise-shuttle'>Lake Louise shuttle</a>, or explore farther on our <a href='/emerald-lake-shuttle'>Emerald Lake tour</a>. Every option below includes transportation from convenient pickup locations in the Banff and Canmore area."
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},
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"description": "Sunrise chaser, local storyteller, & adventure maker - all behind the wheel."
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},
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"jobPostingButton": "Learn More",
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"
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"jobPostingStillHiring": "STILL HIRING FOR SUMMER 2026",
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"jobPostingButtonDisabled": "Position Filled",
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"jobPostingButtonDisabledDescription": "We've received a lot of interest in this opportunity and are currently moving forward with candidates. If you have already applied, we'll be in touch soon.",
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"jobPostingNotActivelyHiringDescription": "NOTE: We've filled most full-time positions for summer 2026.<br> We still encourage you to apply and we'll keep you updated on any new opportunities as they become available."
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},
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"privacy-policy": "Privacy policy",
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"sitemap": "Sitemap",
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"company": "Via Via Moraine Lake Shuttle • Canmore, Alberta • Shuttles to Moraine Lake, Lake Louise in Banff National Park",
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"copyright": "Copyright
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"copyright": "Copyright © {year} Via Via Moraine Lake Shuttle",
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"emailSignup": {
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"title": "
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"placeholder": "Enter your email for
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"title": "Subscribe for 2027 ticket updates",
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"placeholder": "Enter your email for 2027 updates & offers",
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"submit": "Subscribe",
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"success": "Thanks! We'll email you with
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"success": "Thanks! We'll email you with 2027 ticket updates and special offers.",
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"error": "Something went wrong. Please try again.",
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"duplicate": "You're already signed up
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"duplicate": "You're already signed up for 2027 updates!"
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}
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},
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"avoidPaidParking": {
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"title": "Avoid Paid Parking",
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"description": "Skip the parking stress and fees
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"description": "Skip the parking stress and fees. Parks Canada says the Lake Louise lakeshore lot fills by sunrise and stays full through daylight hours in summer. Ride with us and go straight to the sights."
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"flexibleCancellation": {
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"title": "Flexible Cancellation",
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"lakeLouiseKiss": "A couple kissing at Lake Louise in Banff National Park.",
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"moraineLakePropose": "A couple proposing at Moraine Lake in Banff National Park.",
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"moraineLakeOvercastPropose": "A couple proposing at Moraine Lake in Banff National Park with an overcast sky.",
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"moraineLakeProposeCry": "A couple proposing at Moraine Lake in Banff National Park crying."
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"moraineLakeProposeCry": "A couple proposing at Moraine Lake in Banff National Park crying.",
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"familyAtMoraineLakeWithChild": "A family with a young child holding hands on the shore of Moraine Lake with turquoise water and mountain peaks in the background.",
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"moraineLakeSurpriseProposal": "A man proposing on one knee to a woman on a rocky ledge overlooking Moraine Lake and the Valley of the Ten Peaks.",
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"moraineLakeDipElopement": "A groom dipping his bride in a white lace dress on rocks overlooking the turquoise waters of Moraine Lake.",
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"moraineLakeProposalWithGreenJacket": "A surprise marriage proposal at Moraine Lake with a woman in a green jacket reacting as her partner kneels with a ring box.",
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"moraineLakeProposalWhiteDress": "A man proposing on one knee to a woman in a white dress on the rocky shore of Moraine Lake at golden hour.",
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"moraineLakeProposalJump": "A joyful couple celebrating an engagement with a lift on a rocky outcrop overlooking Moraine Lake.",
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"moraineLakeElopementWhiteShawl": "A couple in wedding attire holding hands on a rocky ledge overlooking Moraine Lake at twilight, the bride wearing a white shawl.",
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"moraineLakeElopementKiss": "A couple in wedding attire sharing a kiss on a rocky overlook above Moraine Lake.",
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"moraineLakeElopementAdmiringMountains": "A couple in wedding attire standing hand in hand on a cliff edge, gazing at Moraine Lake and the surrounding mountains.",
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"willLambertMoraineLakeSunrisePhotography": "Photographer Will Lambert capturing sunrise at Moraine Lake with a camera and tripod on a rocky shore.",
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"moraineLakeEngagementsBanner": "Collage of couples at engagement and proposal sessions at Moraine Lake and Lake Louise in Banff National Park."
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"seasonalSpecial": "Seasonal Special"
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},
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"startTimes": {
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"moraineLakeSunrise": "
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"moraineLakeSunriseLakeLouiseGoldenHour": "
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"moraineLakeSunrise": "4:30am",
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"moraineLakeSunriseLakeLouiseGoldenHour": "4:30am",
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"moraineLakeAdventure": "7:30am,</br> 9am, 1pm",
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"lakeLouiseAdventure": "9am",
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"emeraldLakeEscape": "8am",
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"sunriseTours": {
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"title": "Moraine Lake Sunrise Shuttle",
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"subtitle": "Awaken with nature",
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"description": "Experience Banff's beauty like never before with our Moraine Lake Sunrise shuttle, getting you there before sunrise and ahead of the crowds. Or, join our Sunrise Tour, visiting Lake Louise after sunrise during golden hour for a peaceful, crowd-free experience. Both options offer a serene way to explore these iconic spots in the Rockies."
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"description": "Experience Banff's beauty like never before with our Moraine Lake Sunrise shuttle, getting you there before sunrise and ahead of the crowds. Or, join our Sunrise Tour, visiting Lake Louise after sunrise during golden hour for a peaceful, crowd-free experience. Both options offer a serene way to explore these iconic spots in the Rockies.",
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"introTitle": "Plan your Moraine Lake sunrise",
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"introSubtitle": "Early departures, warm drinks and small groups",
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"introDescription": "Reach Moraine Lake before dawn with pickup from Banff, Canmore, Harvie Heights or Lake Louise. Choose a dedicated sunrise visit or continue to Lake Louise during golden hour, with hot drinks and cozy blankets included. Prefer a later start? Compare our <a href='/moraine-lake-shuttle'>daytime Moraine Lake shuttles</a> or browse <a href='/all-shuttles-and-tours'>all Banff tours</a>."
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"moraineLakeShuttle": {
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"title": "Moraine Lake Shuttle",
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"subtitle": "Embark on an epic journey",
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"description": "Discover our Moraine Lake Shuttle options, offering a range of tours from sunrise to full-day adventures. With convenient pick-ups at your doorstep in Canmore, Banff, Harvie Heights, or Lake Louise, you can relax and enjoy the journey while we take care of the details. Explore the beauty of Moraine Lake with ease and expert guidance!"
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"description": "Discover our Moraine Lake Shuttle options, offering a range of tours from sunrise to full-day adventures. With convenient pick-ups at your doorstep in Canmore, Banff, Harvie Heights, or Lake Louise, you can relax and enjoy the journey while we take care of the details. Explore the beauty of Moraine Lake with ease and expert guidance!",
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"introTitle": "Choose the right Moraine Lake shuttle",
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"introSubtitle": "Daytime, sunrise and extended-stay options",
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"introDescription": "Travel to Moraine Lake from Banff, Canmore, Harvie Heights or Lake Louise without worrying about restricted road access or parking. Compare daytime departures, extended stays for hiking and combination trips that visit two lakes in one day. For an earlier experience, explore our <a href='/moraine-lake-sunrise-shuttle'>Moraine Lake sunrise shuttle</a>; for a dedicated second destination, see our <a href='/lake-louise-shuttle'>Lake Louise shuttle</a>."
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"lakeLouiseShuttle": {
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"title": "Lake Louise Shuttle",
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"subtitle": "Discover Banff's most iconic lake",
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"description": "Explore the iconic Lake Louise with our shuttle options, offering sunrise and full-day tours to this stunning Banff destination. With convenient pick-ups at your doorstep in Canmore, Banff, Harvie Heights, or Lake Louise, you'll enjoy a seamless, hassle-free experience while we handle all the details. Immerse yourself in the beauty of Lake Louise with expert guidance along the way!"
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"description": "Explore the iconic Lake Louise with our shuttle options, offering sunrise and full-day tours to this stunning Banff destination. With convenient pick-ups at your doorstep in Canmore, Banff, Harvie Heights, or Lake Louise, you'll enjoy a seamless, hassle-free experience while we handle all the details. Immerse yourself in the beauty of Lake Louise with expert guidance along the way!",
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"introTitle": "Choose your Lake Louise shuttle",
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"introSubtitle": "Hotel pickup with time for hiking or canoeing",
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"introDescription": "Skip the parking search with a Lake Louise shuttle from Banff, Canmore, Harvie Heights or Lake Louise. Choose a relaxed visit, an extended stay for trails such as Lake Agnes, or a two-lake itinerary. You can pair Lake Louise with a <a href='/moraine-lake-shuttle'>Moraine Lake shuttle</a>, visit both during golden hour on a <a href='/moraine-lake-sunrise-shuttle'>sunrise tour</a>, or compare <a href='/all-shuttles-and-tours'>all shuttle options</a>."
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"emeraldLakeShuttle": {
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"title": "Emerald Lake Shuttle",
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{
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"pagesIncluded": [],
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"question": "Is there a limit on luggage size?",
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"answer": "
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"answer": "We have limited storage space with priority given to passengers in need of a wheelchair or strollers. <b>We recommend bringing a small backpack per person</b>, which can be stored between your legs or under your seat. This allows for additional storage space in the back of the shuttle for larger items such as wheelchairs and strollers."
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"answer": "The <b>Parks Canada Moraine Lake shuttle runs only from the Lake Louise Park & Ride</b>, while <b>Via Via offers convenient pickups in Banff and Canmore</b>. We also keep groups small, provide sunrise departures, and offer flexible return options to give you more time at the lakes
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"answer": "The <b>Parks Canada Moraine Lake shuttle runs only from the Lake Louise Park & Ride</b>, while <b>Via Via offers convenient pickups in Banff and Canmore</b>. We also keep groups small, provide sunrise departures, and offer flexible return options to give you more time at the lakes.<br></br> For a complete comparison of all of your shuttle options, please read our <a href='/banff-travel-diaries/moraine-lake-booking-guide' target='_blank'>Complete Moraine Lake transportation guide for 2026</a>.",
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"answer": "You can conveniently book your tickets for all our shuttles <b>online</b>, over the <b>phone</b> <a href='tel:+15879074560'>(+1 587 907 4560)</a>, or in person at our
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"answer": "You can conveniently book your tickets for all our shuttles <b>online</b>, over the <b>phone</b> <a href='tel:+15879074560'>(+1 587 907 4560)</a>, or in person at our office in Canmore (daily 10 AM - 4 PM during the summer months)."
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"answer": "<b>Our displayed prices are for round-trip tickets.</b> If you prefer to stay longer in the area we also have the option to purchase a late return ticket, which is an add-on to the regular round-trip ticket price. Please book your late return ticket ahead of your trip as this is subject to availability."
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"answer": "<b>No</b>. Tickets must be purchased in advance of your trip via our website, via phone, or in person at our
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"answer": "<b>No</b>. Tickets must be purchased in advance of your trip via our website, via phone, or in person at our <a href='https://maps.app.goo.gl/NkrGb4gnFHGLcka5A' target='_blank'>office in Canmore</a>, or via one of our partners in Banff."
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"answer": "No, you do NOT need to purchase a Parks Canada National Park day pass for your shuttle day. For those travelling from outside of Banff National Park outside of the Canada Strong free days, we pre-purchase a Parks Canada National Park day pass for you."
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"answer": "At checkout, the taxes include the 5% GST for Alberta, as well as a $15.99 contribution towards the per-trip Parks Canada Moraine Lake Road License of Occupation."
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"answer": "At checkout, the taxes include the 5% GST for Alberta, a 3.5% booking fee charged by our booking system, as well as a $15.99 contribution towards the per-trip Parks Canada Moraine Lake Road License of Occupation."
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"answer": "This year, our bookings opened on March 5, 2026. We strongly encourage you to book your tickets as soon as your travel dates are confirmed. Our tickets tend to sell out quickly.<br><br> <b>Please note: Moraine Lake is exclusively accessible via shuttle service providers with valid permits and licenses</b> - such as ourselves. <b>The Moraine Lake access road is permanently closed to personal vehicles.</b><br><br> The date for our 2027 bookings is not yet available, but we will announce it on our website and social media channels as soon as it is."
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"answer": "Our tickets for 2026 are currently on sale. For 2027 ticket sale dates, please check back later this year for updates. Sign up for our newsletter & follow us on social media to not miss out on announcements and discount codes."
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"answer": "Most of our tours do not have a minimum booking requirement. For some tours and services, we require a minimum of
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"answer": "Most of our tours do not have a minimum booking requirement. For some tours and services, we require a minimum of 6 bookings to confirm the tour. If this applies to your booking, it will be clearly mentioned at checkout. However, we typically meet the required bookings for tours, so this situation is rare. Please note that this policy may change depending on the time of season. If the minimum bookings are not met, we will contact you to offer an alternative date. If no suitable date is available, a full refund will be issued."
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"answer": "For many of our tours, you can book your tickets up to 1 hour before the start of the activity. However, since we have limited seats per shuttle and they tend to <b>sell out quickly</b>, we recommend booking ahead of time to secure your spot."
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"answer": "We offer 3 tiers of <b>flexible cancellation policies</b> to select from at checkout when you book a standard tour (not a private shuttle) on our website. <b>Standard cancellation policy:</b> Cancel <b>7 days before</b> your activity start time for a <b>100% refund</b>; Cancel <b>3 days before</b> your activity start time for a <b>50% refund</b>. <b>Flexible cancellation policy:</b> Cancel <b>7 days before</b> your activity start time for a <b>100% refund</b>; Cancel <b>1 day before</b> your activity start time for a <b>75% refund</b>. <b>Premium cancellation policy:</b> Cancel <b>12 hours before</b> your activity start time for a <b>100% refund</b>.<br><br> We offer occasional special cancellation policies with various promotions, please follow the cancellation policy specified on your booking confirmation email. Private shuttles have a separate cancellation policy, please refer to the private shuttle cancellation policy on our website."
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"answer": "We partner with most major hotels in <b>Banff, Canmore, and Lake Louise</b> and also offer pickup at Airbnbs. You'll be able to select your preferred pickup spot at checkout, and you can also view the full list of
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"answer": "We partner with most major hotels in <b>Banff, Canmore, and Lake Louise</b> and also offer pickup at Airbnbs. You'll be able to select your preferred pickup spot at checkout, and you can also view the full list of <a href='/pick-up-locations'>pickup locations</a>.",
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"answer": "<b>No</b>. We offer multiple pick-up locations in <b>Canmore, Harvie Heights, Banff, and Lake Louise</b>. While we encourage our customers to walk to their closest pick-up location, there will be limited parking provided at most pick-up locations.<br><br> Please view our <a href='/pick-up-locations'>pickup location overview</a>."
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"answer": "<b>Yes</b>. We allow children of all ages on our shuttle, and <b>we can provide front-facing children safety seats for children from the age of 2 years old or 40 lbs/18kg and up</b>.<br><br> <b>Please note
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"answer": "<b>Yes</b>. We allow children of all ages on our shuttle, and <b>we can provide front-facing children safety seats for children from the age of 2 years old or 40 lbs/18kg and up</b>.<br><br> <b>Please note: If your child is younger than 2 y/o or weighs less than 40 lbs/18 kg, you will need to provide your own rear-facing children safety seat.</b> Please get in touch with us via phone or email if you require use of a children safety seat or if your child is under 2 years of age so that we can adequately prepare for your child's safety."
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"answer": "<b>We can provide front-facing children safety seats for children from the age of 2 years old or 40 lbs/18kg and up</b>.<br><br> <b>Please note: If your child is younger than 2 y/o or weighs less than 40 lbs/18 kg, you will need to provide your own rear-facing children safety seat.</b> Please get in touch with us via phone or email if you require use of a children safety seat or if your child is under 2 years of age so that we can adequately prepare for your child's safety."
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"answer": "Pets are permitted on our shuttles, provided they are in a <b>small carrying case that can fit on your lap</b>. As much as we love animals of all sizes, the carrying case requirement is for the safety and comfort of all other passengers you are sharing the shuttle with. An exception is only made for <b>certified service animals</b> who are welcome at any size on our shuttles - please get in touch with us beforehand via email to <a href='mailto:info@viaviamorainelake.com'>info@viaviamorainelake.com</a>."
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"answer": "<b>If you book a private shuttle</b>, we're happy to accommodate your larger furry friends. Please note that an additional fee will apply, and we are not responsible for any incidents or allergies caused by your pet. Ensure that everyone in your group is comfortable with pets before bringing your furry friend along. "
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"answer": "<b>Yes!</b> This popular hike and tea house is a must-see when visiting the Lake Louise area. To hike to <a href='https://www.alltrails.com/trail/canada/alberta/lake-agnes-trail' target='_blank'>Lake Agnes teahouse</a> we recommend either booking a <b>extended tour ticket</b> which includes a late return shuttle from Lake Louise when booking the <a href='#book-now/two-lakes-combo'>
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"answer": "<b>Yes!</b> This popular hike and tea house is a must-see when visiting the Lake Louise area. To hike to <a href='https://www.alltrails.com/trail/canada/alberta/lake-agnes-trail' target='_blank'>Lake Agnes teahouse</a> we recommend either booking a <b>extended tour ticket</b> which includes a late return shuttle from Lake Louise when booking the <a href='#book-now/two-lakes-combo'>2 Lakes Combo Tour</a>, or simply by booking our <a href='#book-now/lake-louise-adventure'>Lake Louise adventure shuttle</a>."
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"answer": "<b>Yes!</b> This popular hike and tea house is a must-see when visiting the Lake Louise area. To hike to <a href='https://www.alltrails.com/trail/canada/alberta/the-big-beehive-trail' target='_blank'>Big Beehive</a> we recommend either booking a <b>extended tour ticket</b> which includes a late return shuttle from Lake Louise when booking the <a href='#book-now/two-lakes-combo'>
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"answer": "<b>Yes!</b> This popular hike and tea house is a must-see when visiting the Lake Louise area. To hike to <a href='https://www.alltrails.com/trail/canada/alberta/the-big-beehive-trail' target='_blank'>Big Beehive</a> we recommend either booking a <b>extended tour ticket</b> which includes a late return shuttle from Lake Louise when booking the <a href='#book-now/two-lakes-combo'>2 Lakes Combo Tour</a>, or simply by booking our <a href='#book-now/lake-louise-adventure'>Lake Louise adventure shuttle</a>."
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"answer": "The <b>Paradise Valley Trail</b> is a 20 km or 7-8 hours point-to-point, difficult rated hike, with 1135 m of elevation change. We recommend starting this hike from Moraine Lake going towards Lake Louise. During this hike you'll go up the Sentinel Pass and down the stunning Paradis Valley. On your way to Lake Louise you'll cross the foot of Mount Temple, Little Mount Temple, and Lake Annette. This hike is best between July and September.
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"answer": "The <b>Paradise Valley Trail</b> is a 20 km or 7-8 hours point-to-point, difficult rated hike, with 1135 m of elevation change. We recommend starting this hike from Moraine Lake going towards Lake Louise. During this hike you'll go up the Sentinel Pass and down the stunning Paradis Valley. On your way to Lake Louise you'll cross the foot of Mount Temple, Little Mount Temple, and Lake Annette. This hike is best between July and September. Learn more about the <a href='https://www.alltrails.com/trail/canada/alberta/paradise-valley-to-moraine-lake' target='_blank'>Paradise Valley Trail on AllTrails</a>.<br><br> Booking the Moraine Lake only shuttle & a late return from Lake Louise (please let us know ahead of your trip you'll need a late return from Lake Louise) is the best option if you are looking to complete this hike"
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"answer": "The Moraine Lake Access Road is open to licensed operators from <b>June 1st until October
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"answer": "The Moraine Lake Access Road is open to licensed operators from <b>June 1st until October 12th</b>."
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"answer": "We don't think so
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"answer": "We don't think so. Once you include the rental, fuel, parking fee and the time spent searching for a space, <b>our shuttles from Canmore and Banff can be the simpler option</b>. Parks Canada advises against driving to the Lake Louise lakeshore lot during the May-to-October shuttle season because it fills by sunrise and stays full through daylight hours. Consider a Parks Canada shuttle, Roam Transit or a licensed commercial shuttle instead."
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"answer": "<b>Yes.</b> Moraine Lake has its own canoe rental. Please note that canoe rentals are on a first-come first-serve basis, and can be closed based on water levels and weather conditions. Canoe rentals for 1 hour costs CAD $160+GST - we recommend bringing cash for this.
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"answer": "<b>Yes.</b> Moraine Lake has its own canoe rental. Please note that canoe rentals are on a first-come first-serve basis, and can be closed based on water levels and weather conditions. Canoe rentals for 1 hour costs CAD $160+GST - we recommend bringing cash for this. View more <a href='https://morainelake.com/day-visits/' target='_blank'>Moraine Lake canoe rental information</a>."
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"answer": "<b>No. Moraine Lake Road is open yearly from June 1st to October 12th</b>, and is only accessible to licensed operators, like ourselves, and is permanently closed to personal vehicles since 2023. In the winter months, the lake is still accessible for winter activities such as fat biking and cross-country skiing."
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"answer": "<b>Our sunrise shuttle time changes with the sun.</b> In June and July, the first departures
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"answer": "<b>Our sunrise shuttle time changes with the sun.</b> In June and July, the first departures start at 3 AM, while in October, they shift to 5:30 AM. This ensures you catch the perfect sunrise, no matter the season!<br><br> For the ultimate sunrise experience, our <b>sunrise shuttle arrives at Moraine Lake 30 to 45 minutes before sunrise</b>, giving you plenty of time to grab a hot drink, cozy up with a blanket, and secure the best spots on the Rockpile. You'll be ready to enjoy the stunning view as the sun rises over the mountains and reflects on the lake's surface."
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"question": "What time is best to visit Moraine Lake?",
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"answer": "Sunrise at Moraine Lake is world-famous for its breathtaking reflections and soft light — it's the most popular time to visit. Our <b>Moraine Lake sunrise shuttle ensures you arrive before the crowds</b>, but we also offer daytime and afternoon trips for a more relaxed visit.",
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"question": "Can I use my own paddleboard or inflatable kayak on Moraine Lake?",
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"answer": "<b>No</b>. As of 2026, Parks Canada has named Moraine Lake a <b>Water Preservation Zone</b>, meaning that only canoes rented from the Moraine Lake Canoe Rental are allowed on the lake. This is to protect the lake's delicate ecosystem and maintain its pristine condition."
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{
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"pagesIncluded": ["LAKE_LOUISE"],
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"question": "Is it cheaper to rent a car and drive to Lake Louise, to then take a shuttle to Moraine Lake from there?",
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"answer": "We don't think so
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"answer": "We don't think so. Once you include the rental, fuel, parking fee and the time spent searching for a space, <b>our shuttles from Canmore and Banff can be the simpler option</b>. Parks Canada advises against driving to the Lake Louise lakeshore lot during the May-to-October shuttle season because it fills by sunrise and stays full through daylight hours. Consider a Parks Canada shuttle, Roam Transit or a licensed commercial shuttle instead."
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{
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"pagesIncluded": [],
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"question": "Can I rent a canoe at Lake Louise?",
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"answer": "<b>Yes</b>. Please note that canoe rentals are on a first-come first-serve basis. Canoe rentals for 1 hour costs CAD $165+GST - we recommend bringing cash.
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"answer": "<b>Yes</b>. Please note that canoe rentals are on a first-come first-serve basis. Canoe rentals for 1 hour costs CAD $165+GST - we recommend bringing cash. View more <a href='https://www.fairmont.com/lake-louise/activities/canoeing-on-lake-louise/' target='_blank'>Lake Louise canoe rental information</a>."
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{
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"pagesIncluded": [],
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"question": "Can we visit Lake Louise & Emerald Lake on the same day?",
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"answer": "Absolutely! During our <a href='#book-now/emerald-lake-escape'>
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"answer": "Absolutely! During our <a href='#book-now/emerald-lake-escape'>Big 3 Lakes Tour</a> you'll visit Moraine Lake, Lake Louise, and Emerald Lake all in one day with ease."
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"question": "Can I use my own paddleboard or inflatable kayak on Lake Louise?",
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"answer": "<b>Yes</b>. Parks Canada has named Lake Louise a <b>Water Recreation Zone</b>, meaning that you may use your own watercraft and equipment, but they must be Clean, Drain, Dry, and Certified with a Self-certification Permit. See Parks Canada's website for <a href='https://parks.canada.ca/pn-np/ab/banff/activ/nautiques-sports' target='_blank'>more information</a>."
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{
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"title": "Emerald Lake &
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"title": "Emerald Lake & Big 3 Lakes Tour",
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"question": "Can I drive to Emerald Lake?",
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"answer": "Yes. While Emerald Lake is still accessible with personal vehicles between June and October, it's known for its high traffic congestion and parking shortage. Choose our <a href='#book-now/emerald-lake-escape'>
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"answer": "Yes. While Emerald Lake is still accessible with personal vehicles between June and October, it's known for its high traffic congestion and parking shortage. Choose our <a href='#book-now/emerald-lake-escape'>Big 3 Lakes Tour</a> to take away some of that traffic- & parking-stress."
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"pagesIncluded": ["EMERALD_LAKE"],
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{
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"question": "Is there a lodge at Emerald Lake?",
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"answer": "Yes. The Emerald Lake Lodge is a hotel located alongside Emerald Lake. As an optional add-on to our <a href='#book-now/emerald-lake-escape'>
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"answer": "Yes. The Emerald Lake Lodge is a hotel located alongside Emerald Lake. As an optional add-on to our <a href='#book-now/emerald-lake-escape'>Big 3 Lakes Tour</a>, the lodge will prepare a delicious lunch for you. Add-on is available in the checkout flow."
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"pagesIncluded": ["EMERALD_LAKE"],
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"question": "Do we visit the Takakkaw Falls when booking the
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"question": "Do we visit the Takakkaw Falls when booking the Big 3 Lakes Tour?",
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"answer": "<b>Yes!</b> Takakkaw Falls is one of the highlights alongside the stops at Lake Louise, Emerald Lake, Morant's Curve, Johnston Canyon, and Vermillion Lakes Lookout."
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"question": "Which locations do we visit during The
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"question": "Which locations do we visit during The Big 3 Lakes Tour?",
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"answer": "The highlights of this tour include Lake Louise, Emerald Lake, Takakkaw Falls, and Johnston Canyon. Along the way, we'll also make additional stops at iconic spots to take in the spectacular views."
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"question": "Can we visit Lake Louise & Emerald Lake on the same day?",
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"answer": "Absolutely! During our <a href='#book-now/emerald-lake-escape'>
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"answer": "Absolutely! During our <a href='#book-now/emerald-lake-escape'>Big 3 Lakes Tour</a> you'll visit both Lake Louise and Emerald Lake with ease."
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"question": "Is lunch included during your tours?",
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"answer": "You can order a lunch package of your choice before checkout for our <a href='#book-now/emerald-lake-escape'>
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"answer": "You can order a lunch package of your choice before checkout for our <a href='#book-now/emerald-lake-escape'>Big 3 Lakes Tour</a>. Please note that our other tours do not offer lunch options or include lunch packages."
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"question": "Do you offer tours to Johnston Canyon?",
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"answer": "If you book a private shuttle, we can definitely accommodate a visit to Johnston canyon too."
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{
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"pagesIncluded": [],
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"question": "Is lunch included during your tours?",
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"answer": "You can order a lunch package of your choice before checkout for our <a href='#book-now/emerald-lake-escape'>
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"answer": "You can order a lunch package of your choice before checkout for our <a href='#book-now/emerald-lake-escape'>Big 3 Lakes Tour</a>. Please note that our other tours do not offer lunch options or include lunch packages."
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"question": "Can we buy lunch at Emerald Lake?",
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"answer": "You can order a lunch package before checkout for our <a href='#book-now/emerald-lake-escape'>
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"answer": "You can order a lunch package before checkout for our <a href='#book-now/emerald-lake-escape'>Big 3 Lakes Tour</a>. Your lunch will be ready and waiting for you at Emerald Lake! Please be sure to order your lunch when purchasing the tour, as it won't be possible to order lunch later or purchase anything at Emerald Lake. If you don't order in advance, you'll need to bring your own lunch."
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"question": "Do you require a minimum number of bookings to confirm a tour?",
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"answer": "Most of our tours do not have a minimum booking requirement. For some tours and services, we require a minimum of
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"answer": "Most of our tours do not have a minimum booking requirement. For some tours and services, we require a minimum of 6 bookings to confirm the tour. If this applies to your booking, it will be clearly mentioned at checkout. However, we typically meet the required bookings for tours, so this situation is rare. Please note that this policy may change depending on the time of season. If the minimum bookings are not met, we will contact you to offer an alternative date. If no suitable date is available, a full refund will be issued."
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"question": "What is the cancellation policy for private shuttle experiences?",
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"answer": "For private shuttle experiences, the deposit is non-refundable once your booking is confirmed. However, you may be eligible for a refund based on the timing of your cancellation: <ul
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"answer": "For private shuttle experiences, the deposit is non-refundable once your booking is confirmed. However, you may be eligible for a refund based on the timing of your cancellation: <ul><li>Up to 14 days before departure: Full refund, excluding the non-refundable deposit.</li><li>Between 14 and 7 days before departure: 50% refund (excluding the non-refundable deposit).</li><li>Less than 7 days before departure: Non-refundable.</li></ul>"
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"question": "What are your operating hours?",
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"answer": "<ul><li>Seasonal office operating hours (June 1st - October
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"answer": "<ul><li>Seasonal office operating hours (June 1st - October 12th):<ul><li>Daily from 9 AM - 7 PM - MST</li></ul></li><li>Off season operating hours (February 1st - May 31st)<ul><li>Tuesday - Thursday 10 AM - 5 PM - MST</li></ul></li><li>Office closure: October 16th - January 31st - we will answer email inquiries within 3-5 business days.</li></ul>"
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"question": "Do you only operate seasonally?",
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"answer": "Yes. We only operate seasonally from <b>June 1st until October
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"answer": "Yes. We only operate seasonally from <b>June 1st until October 12th</b>, but we're more than happy to help you with any questions, inquiries, and trip-planning questions before our operating season starts!"
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"shortDayHikesTitle": "Short day hikes",
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"shortDayHikesSubtitle": "An overview of the shorter day hikes that start at, and go alongside Moraine Lake. Ideal for a quick stroll and to discover the lake from a different angle. Consolation Lakes Trail is a little bit longer, but is still considered a short day hike for the more experienced hikers.",
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"fullDayHikesTitle": "Full day hikes",
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"fullDayHikesSubtitle": "The hikes presented below are full day hikes, and need the right preparation and equipment to be successfully completed. Please be aware that a hike can always take longer than expected, keep this in mind when booking your
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"fullDayHikesSubtitle": "The hikes presented below are full day hikes, and need the right preparation and equipment to be successfully completed. Please be aware that a hike can always take longer than expected, keep this in mind when booking your <a href='/moraine-lake-shuttle'>return shuttle</a>. A little bit more mountain-time, hasn't hurt anyone!<br><br>Please bring enough water, snacks, the appropriated equipment, and <b>bear spray</b> when departing on these hikes.",
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"expertsOnlyDayHikesTitle": "Experts only",
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"expertsOnlyDayHikesSubtitle": "As the tittle suggest, the trails below are considered extremely hard, long, and have a great amount of elevation. We only recommend these hikes for experts and very experienced hikers, that know how to deal with elevation and conquering a steep scramble. Please account enough time to complete these hikes, and keep this in mind when booking your shuttle."
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},
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