@supportbridge/sdk 0.8.1

package/dist/sanitize.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"sanitize.js","sourceRoot":"","sources":["../src/sanitize.ts"],"names":[],"mappings":"AAEA,MAAM,sBAAsB,GAAG;IAC7B,eAAe,EAAE,QAAQ,EAAE,UAAU,EAAE,QAAQ,EAAE,QAAQ,EAAE,OAAO,EAAE,SAAS,EAAE,QAAQ;IACvF,YAAY,EAAE,aAAa,EAAE,eAAe,EAAE,SAAS,EAAE,YAAY,EAAE,KAAK,EAAE,aAAa;CAC5F,CAAC;AAEF,MAAM,UAAU,cAAc,CAAC,UAA0B,EAAE;IACzD,OAAO;QACL,oBAAoB,EAAE,OAAO,CAAC,oBAAoB,IAAI,IAAI;QAC1D,oBAAoB,EAAE,OAAO,CAAC,oBAAoB,IAAI,IAAI;QAC1D,mBAAmB,EAAE,OAAO,CAAC,mBAAmB,IAAI,KAAK;QACzD,aAAa,EAAE,CAAC,GAAG,sBAAsB,EAAE,GAAG,CAAC,OAAO,CAAC,aAAa,IAAI,EAAE,CAAC,CAAC,CAAC,GAAG,CAAC,GAAG,CAAC,EAAE,CAAC,GAAG,CAAC,WAAW,EAAE,CAAC;QAC1G,eAAe,EAAE,OAAO,CAAC,eAAe,IAAI,KAAK;QACjD,cAAc,EAAE,OAAO,CAAC,cAAc,IAAI,EAAE;QAC5C,aAAa,EAAE,OAAO,CAAC,aAAa,IAAI,EAAE;QAC1C,QAAQ,EAAE,OAAO,CAAC,QAAQ,IAAI,CAAC;QAC/B,aAAa,EAAE,OAAO,CAAC,aAAa,IAAI,YAAY;KACrD,CAAC;AACJ,CAAC;AAED,MAAM,UAAU,QAAQ,CAAC,KAAc,EAAE,OAA+B;IACtE,MAAM,IAAI,GAAG,IAAI,OAAO,EAAU,CAAC;IACnC,OAAO,KAAK,CAAC,KAAK,EAAE,OAAO,EAAE,IAAI,EAAE,CAAC,CAAC,CAAC;AACxC,CAAC;AAED,SAAS,KAAK,CAAC,KAAc,EAAE,OAA+B,EAAE,IAAqB,EAAE,KAAa;IAClG,IAAI,KAAK,KAAK,IAAI,IAAI,OAAO,KAAK,KAAK,SAAS;QAAE,OAAO,KAAK,CAAC;IAC/D,IAAI,OAAO,KAAK,KAAK,QAAQ;QAAE,OAAO,MAAM,CAAC,QAAQ,CAAC,KAAK,CAAC,CAAC,CAAC,CAAC,KAAK,CAAC,CAAC,CAAC,MAAM,CAAC,KAAK,CAAC,CAAC;IACrF,IAAI,OAAO,KAAK,KAAK,QAAQ;QAAE,OAAO,YAAY,CAAC,KAAK,EAAE,OAAO,CAAC,CAAC;IACnE,IAAI,OAAO,KAAK,KAAK,QAAQ,IAAI,OAAO,KAAK,KAAK,QAAQ,IAAI,OAAO,KAAK,KAAK,UAAU,IAAI,OAAO,KAAK,KAAK,WAAW,EAAE,CAAC;QAC1H,OAAO,MAAM,CAAC,KAAK,CAAC,CAAC;IACvB,CAAC;IACD,IAAI,KAAK,IAAI,OAAO,CAAC,QAAQ;QAAE,OAAO,aAAa,CAAC;IACpD,IAAI,KAAK,YAAY,IAAI;QAAE,OAAO,KAAK,CAAC,WAAW,EAAE,CAAC;IACtD,IAAI,KAAK,YAAY,KAAK,EAAE,CAAC;QAC3B,OAAO,EAAE,IAAI,EAAE,KAAK,CAAC,IAAI,EAAE,OAAO,EAAE,QAAQ,CAAC,KAAK,CAAC,OAAO,EAAE,OAAO,CAAC,eAAe,CAAC,EAAE,CAAC;IACzF,CAAC;IACD,IAAI,OAAO,KAAK,KAAK,QAAQ;QAAE,OAAO,MAAM,CAAC,KAAK,CAAC,CAAC;IACpD,IAAI,IAAI,CAAC,GAAG,CAAC,KAAK,CAAC;QAAE,OAAO,YAAY,CAAC;IACzC,IAAI,CAAC,GAAG,CAAC,KAAK,CAAC,CAAC;IAChB,IAAI,KAAK,CAAC,OAAO,CAAC,KAAK,CAAC,EAAE,CAAC;QACzB,OAAO,KAAK,CAAC,KAAK,CAAC,CAAC,EAAE,OAAO,CAAC,cAAc,CAAC,CAAC,GAAG,CAAC,IAAI,CAAC,EAAE,CAAC,KAAK,CAAC,IAAI,EAAE,OAAO,EAAE,IAAI,EAAE,KAAK,GAAG,CAAC,CAAC,CAAC,CAAC;IACnG,CAAC;IACD,MAAM,MAAM,GAA8B,EAAE,CAAC;IAC7C,MAAM,OAAO,GAAG,MAAM,CAAC,OAAO,CAAC,KAAgC,CAAC,CAAC,KAAK,CAAC,CAAC,EAAE,OAAO,CAAC,aAAa,CAAC,CAAC;IACjG,KAAK,MAAM,CAAC,GAAG,EAAE,IAAI,CAAC,IAAI,OAAO,EAAE,CAAC;QAClC,MAAM,CAAC,GAAG,CAAC,GAAG,cAAc,CAAC,GAAG,EAAE,OAAO,CAAC,aAAa,CAAC;YACtD,CAAC,CAAC,OAAO,CAAC,aAAa;YACvB,CAAC,CAAC,KAAK,CAAC,IAAI,EAAE,OAAO,EAAE,IAAI,EAAE,KAAK,GAAG,CAAC,CAAC,CAAC;IAC5C,CAAC;IACD,OAAO,MAAM,CAAC;AAChB,CAAC;AAED,SAAS,cAAc,CAAC,GAAW,EAAE,aAAuB;IAC1D,MAAM,UAAU,GAAG,GAAG,CAAC,WAAW,EAAE,CAAC,OAAO,CAAC,QAAQ,EAAE,GAAG,CAAC,CAAC;IAC5D,OAAO,aAAa,CAAC,IAAI,CAAC,SAAS,CAAC,EAAE,CAAC,UAAU,KAAK,SAAS,IAAI,UAAU,CAAC,QAAQ,CAAC,SAAS,CAAC,CAAC,CAAC;AACrG,CAAC;AAED,SAAS,QAAQ,CAAC,KAAa,EAAE,SAAiB;IAChD,OAAO,KAAK,CAAC,MAAM,IAAI,SAAS,CAAC,CAAC,CAAC,KAAK,CAAC,CAAC,CAAC,GAAG,KAAK,CAAC,KAAK,CAAC,CAAC,EAAE,SAAS,CAAC,cAAc,CAAC;AACxF,CAAC;AAED,MAAM,UAAU,YAAY,CAAC,KAAc;IACzC,IAAI,KAAK,YAAY,KAAK,EAAE,CAAC;QAC3B,MAAM,IAAI,GAAG,MAAM,IAAI,KAAK,CAAC,CAAC,CAAC,MAAM,CAAE,KAAoC,CAAC,IAAI,IAAI,EAAE,CAAC,CAAC,CAAC,CAAC,EAAE,CAAC;QAC7F,OAAO,EAAE,GAAG,CAAC,IAAI,CAAC,CAAC,CAAC,EAAE,SAAS,EAAE,IAAI,EAAE,CAAC,CAAC,CAAC,EAAE,CAAC,EAAE,YAAY,EAAE,KAAK,CAAC,OAAO,CAAC,KAAK,CAAC,CAAC,EAAE,KAAK,CAAC,EAAE,CAAC;IAC/F,CAAC;IACD,IAAI,OAAO,KAAK,KAAK,QAAQ,IAAI,KAAK,EAAE,CAAC;QACvC,MAAM,KAAK,GAAG,KAAgC,CAAC;QAC/C,MAAM,IAAI,GAAG,KAAK,CAAC,SAAS,IAAI,KAAK,CAAC,IAAI,CAAC;QAC3C,MAAM,OAAO,GAAG,KAAK,CAAC,KAAK,IAAI,KAAK,CAAC,OAAO,IAAI,oBAAoB,CAAC;QACrE,OAAO,EAAE,GAAG,CAAC,IAAI,CAAC,CAAC,CAAC,EAAE,SAAS,EAAE,MAAM,CAAC,IAAI,CAAC,CAAC,KAAK,CAAC,CAAC,EAAE,GAAG,CAAC,EAAE,CAAC,CAAC,CAAC,EAAE,CAAC,EAAE,YAAY,EAAE,MAAM,CAAC,OAAO,CAAC,CAAC,KAAK,CAAC,CAAC,EAAE,KAAK,CAAC,EAAE,CAAC;IACvH,CAAC;IACD,OAAO,EAAE,YAAY,EAAE,MAAM,CAAC,KAAK,CAAC,CAAC,KAAK,CAAC,CAAC,EAAE,KAAK,CAAC,EAAE,CAAC;AACzD,CAAC;AAED,MAAM,UAAU,YAAY,CAAC,KAAa,EAAE,OAA+B;IACzE,MAAM,QAAQ,GAAG,KAAK;SACnB,OAAO,CAAC,sCAAsC,EAAE,KAAK,OAAO,CAAC,aAAa,EAAE,CAAC;SAC7E,OAAO,CAAC,yCAAyC,EAAE,OAAO,CAAC,aAAa,CAAC;SACzE,OAAO,CAAC,6DAA6D,EAAE,KAAK,OAAO,CAAC,aAAa,EAAE,CAAC,CAAC;IACxG,OAAO,QAAQ,CAAC,QAAQ,EAAE,OAAO,CAAC,eAAe,CAAC,CAAC;AACrD,CAAC"}

package/dist/state.d.ts

@@ -0,0 +1,31 @@
+import type { SupportDecision, SupportIdentity } from "./types.js";
+export interface TriggerState {
+    triggerId: string;
+    scopeKey: string;
+    status: "pending" | SupportDecision;
+    updatedAt: string;
+    reason?: string;
+}
+export interface FailureRecord {
+    toolName: string;
+    errorCode?: string;
+    at: number;
+}
+export interface TriggerStateStore {
+    get(triggerId: string, scopeKey: string): Promise<TriggerState | undefined>;
+    set(state: TriggerState): Promise<void>;
+    delete(triggerId: string, scopeKey: string): Promise<void>;
+    addFailure(scopeKey: string, failure: FailureRecord): Promise<void>;
+    failures(scopeKey: string, since: number): Promise<FailureRecord[]>;
+}
+export declare class MemoryTriggerStateStore implements TriggerStateStore {
+    private readonly states;
+    private readonly failureMap;
+    get(triggerId: string, scopeKey: string): Promise<TriggerState | undefined>;
+    set(state: TriggerState): Promise<void>;
+    delete(triggerId: string, scopeKey: string): Promise<void>;
+    addFailure(scopeKey: string, failure: FailureRecord): Promise<void>;
+    failures(scopeKey: string, since: number): Promise<FailureRecord[]>;
+}
+export declare function identityKey(identity: SupportIdentity | undefined): string;
+//# sourceMappingURL=state.d.ts.map

package/dist/state.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"state.d.ts","sourceRoot":"","sources":["../src/state.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,eAAe,EAAE,eAAe,EAAE,MAAM,YAAY,CAAC;AAEnE,MAAM,WAAW,YAAY;IAC3B,SAAS,EAAE,MAAM,CAAC;IAClB,QAAQ,EAAE,MAAM,CAAC;IACjB,MAAM,EAAE,SAAS,GAAG,eAAe,CAAC;IACpC,SAAS,EAAE,MAAM,CAAC;IAClB,MAAM,CAAC,EAAE,MAAM,CAAC;CACjB;AAED,MAAM,WAAW,aAAa;IAC5B,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,EAAE,EAAE,MAAM,CAAC;CACZ;AAED,MAAM,WAAW,iBAAiB;IAChC,GAAG,CAAC,SAAS,EAAE,MAAM,EAAE,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,YAAY,GAAG,SAAS,CAAC,CAAC;IAC5E,GAAG,CAAC,KAAK,EAAE,YAAY,GAAG,OAAO,CAAC,IAAI,CAAC,CAAC;IACxC,MAAM,CAAC,SAAS,EAAE,MAAM,EAAE,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC,CAAC;IAC3D,UAAU,CAAC,QAAQ,EAAE,MAAM,EAAE,OAAO,EAAE,aAAa,GAAG,OAAO,CAAC,IAAI,CAAC,CAAC;IACpE,QAAQ,CAAC,QAAQ,EAAE,MAAM,EAAE,KAAK,EAAE,MAAM,GAAG,OAAO,CAAC,aAAa,EAAE,CAAC,CAAC;CACrE;AAED,qBAAa,uBAAwB,YAAW,iBAAiB;IAC/D,OAAO,CAAC,QAAQ,CAAC,MAAM,CAAmC;IAC1D,OAAO,CAAC,QAAQ,CAAC,UAAU,CAAsC;IAE3D,GAAG,CAAC,SAAS,EAAE,MAAM,EAAE,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,YAAY,GAAG,SAAS,CAAC;IAK3E,GAAG,CAAC,KAAK,EAAE,YAAY,GAAG,OAAO,CAAC,IAAI,CAAC;IAIvC,MAAM,CAAC,SAAS,EAAE,MAAM,EAAE,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC;IAI1D,UAAU,CAAC,QAAQ,EAAE,MAAM,EAAE,OAAO,EAAE,aAAa,GAAG,OAAO,CAAC,IAAI,CAAC;IAOnE,QAAQ,CAAC,QAAQ,EAAE,MAAM,EAAE,KAAK,EAAE,MAAM,GAAG,OAAO,CAAC,aAAa,EAAE,CAAC;CAG1E;AAED,wBAAgB,WAAW,CAAC,QAAQ,EAAE,eAAe,GAAG,SAAS,GAAG,MAAM,CAGzE"}

package/dist/state.js

@@ -0,0 +1,29 @@
+export class MemoryTriggerStateStore {
+    states = new Map();
+    failureMap = new Map();
+    async get(triggerId, scopeKey) {
+        const state = this.states.get(`${triggerId}:${scopeKey}`);
+        return state ? structuredClone(state) : undefined;
+    }
+    async set(state) {
+        this.states.set(`${state.triggerId}:${state.scopeKey}`, structuredClone(state));
+    }
+    async delete(triggerId, scopeKey) {
+        this.states.delete(`${triggerId}:${scopeKey}`);
+    }
+    async addFailure(scopeKey, failure) {
+        const list = this.failureMap.get(scopeKey) ?? [];
+        list.push(structuredClone(failure));
+        const cutoff = Date.now() - 24 * 60 * 60_000;
+        this.failureMap.set(scopeKey, list.filter(item => item.at >= cutoff));
+    }
+    async failures(scopeKey, since) {
+        return (this.failureMap.get(scopeKey) ?? []).filter(item => item.at >= since).map(item => structuredClone(item));
+    }
+}
+export function identityKey(identity) {
+    if (!identity?.userId)
+        return "anonymous";
+    return `${identity.tenantId ?? "-"}:${identity.workspaceId ?? "-"}:${identity.userId}`;
+}
+//# sourceMappingURL=state.js.map

package/dist/state.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"state.js","sourceRoot":"","sources":["../src/state.ts"],"names":[],"mappings":"AAwBA,MAAM,OAAO,uBAAuB;IACjB,MAAM,GAAG,IAAI,GAAG,EAAwB,CAAC;IACzC,UAAU,GAAG,IAAI,GAAG,EAA2B,CAAC;IAEjE,KAAK,CAAC,GAAG,CAAC,SAAiB,EAAE,QAAgB;QAC3C,MAAM,KAAK,GAAG,IAAI,CAAC,MAAM,CAAC,GAAG,CAAC,GAAG,SAAS,IAAI,QAAQ,EAAE,CAAC,CAAC;QAC1D,OAAO,KAAK,CAAC,CAAC,CAAC,eAAe,CAAC,KAAK,CAAC,CAAC,CAAC,CAAC,SAAS,CAAC;IACpD,CAAC;IAED,KAAK,CAAC,GAAG,CAAC,KAAmB;QAC3B,IAAI,CAAC,MAAM,CAAC,GAAG,CAAC,GAAG,KAAK,CAAC,SAAS,IAAI,KAAK,CAAC,QAAQ,EAAE,EAAE,eAAe,CAAC,KAAK,CAAC,CAAC,CAAC;IAClF,CAAC;IAED,KAAK,CAAC,MAAM,CAAC,SAAiB,EAAE,QAAgB;QAC9C,IAAI,CAAC,MAAM,CAAC,MAAM,CAAC,GAAG,SAAS,IAAI,QAAQ,EAAE,CAAC,CAAC;IACjD,CAAC;IAED,KAAK,CAAC,UAAU,CAAC,QAAgB,EAAE,OAAsB;QACvD,MAAM,IAAI,GAAG,IAAI,CAAC,UAAU,CAAC,GAAG,CAAC,QAAQ,CAAC,IAAI,EAAE,CAAC;QACjD,IAAI,CAAC,IAAI,CAAC,eAAe,CAAC,OAAO,CAAC,CAAC,CAAC;QACpC,MAAM,MAAM,GAAG,IAAI,CAAC,GAAG,EAAE,GAAG,EAAE,GAAG,EAAE,GAAG,MAAM,CAAC;QAC7C,IAAI,CAAC,UAAU,CAAC,GAAG,CAAC,QAAQ,EAAE,IAAI,CAAC,MAAM,CAAC,IAAI,CAAC,EAAE,CAAC,IAAI,CAAC,EAAE,IAAI,MAAM,CAAC,CAAC,CAAC;IACxE,CAAC;IAED,KAAK,CAAC,QAAQ,CAAC,QAAgB,EAAE,KAAa;QAC5C,OAAO,CAAC,IAAI,CAAC,UAAU,CAAC,GAAG,CAAC,QAAQ,CAAC,IAAI,EAAE,CAAC,CAAC,MAAM,CAAC,IAAI,CAAC,EAAE,CAAC,IAAI,CAAC,EAAE,IAAI,KAAK,CAAC,CAAC,GAAG,CAAC,IAAI,CAAC,EAAE,CAAC,eAAe,CAAC,IAAI,CAAC,CAAC,CAAC;IACnH,CAAC;CACF;AAED,MAAM,UAAU,WAAW,CAAC,QAAqC;IAC/D,IAAI,CAAC,QAAQ,EAAE,MAAM;QAAE,OAAO,WAAW,CAAC;IAC1C,OAAO,GAAG,QAAQ,CAAC,QAAQ,IAAI,GAAG,IAAI,QAAQ,CAAC,WAAW,IAAI,GAAG,IAAI,QAAQ,CAAC,MAAM,EAAE,CAAC;AACzF,CAAC"}

package/dist/transport.d.ts

@@ -0,0 +1,57 @@
+import type { TelemetryEvent } from "./types.js";
+export interface TelemetryTransport {
+    send(events: readonly TelemetryEvent[], signal?: AbortSignal): Promise<void>;
+    close?(): Promise<void>;
+}
+export interface HttpTransportOptions {
+    endpoint: string;
+    apiKey: string;
+    headers?: Record<string, string>;
+    timeoutMs?: number;
+    fetch?: typeof globalThis.fetch;
+}
+export declare class HttpTelemetryTransport implements TelemetryTransport {
+    private readonly options;
+    private readonly endpoint;
+    private readonly timeoutMs;
+    private readonly fetchImpl;
+    constructor(options: HttpTransportOptions);
+    send(events: readonly TelemetryEvent[], signal?: AbortSignal): Promise<void>;
+}
+export declare class MemoryTelemetryTransport implements TelemetryTransport {
+    readonly batches: TelemetryEvent[][];
+    failWith?: Error;
+    send(events: readonly TelemetryEvent[]): Promise<void>;
+    get events(): TelemetryEvent[];
+}
+export interface BufferedTransportOptions {
+    batchSize?: number;
+    flushIntervalMs?: number;
+    maxQueueSize?: number;
+    maxRetries?: number;
+    retryBaseMs?: number;
+    onDrop?: (count: number) => void;
+    onError?: (error: unknown) => void;
+}
+export declare class BufferedTelemetryTransport {
+    private readonly transport;
+    private readonly options;
+    private queue;
+    private timer;
+    private flushing;
+    private closed;
+    private readonly batchSize;
+    private readonly flushIntervalMs;
+    private readonly maxQueueSize;
+    private readonly maxRetries;
+    private readonly retryBaseMs;
+    constructor(transport: TelemetryTransport, options?: BufferedTransportOptions);
+    enqueue(event: TelemetryEvent): void;
+    flush(): Promise<void>;
+    close(): Promise<void>;
+    get pendingCount(): number;
+    private drain;
+    private schedule;
+    private clearTimer;
+}
+//# sourceMappingURL=transport.d.ts.map

package/dist/transport.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"transport.d.ts","sourceRoot":"","sources":["../src/transport.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,cAAc,EAAE,MAAM,YAAY,CAAC;AAEjD,MAAM,WAAW,kBAAkB;IACjC,IAAI,CAAC,MAAM,EAAE,SAAS,cAAc,EAAE,EAAE,MAAM,CAAC,EAAE,WAAW,GAAG,OAAO,CAAC,IAAI,CAAC,CAAC;IAC7E,KAAK,CAAC,IAAI,OAAO,CAAC,IAAI,CAAC,CAAC;CACzB;AAED,MAAM,WAAW,oBAAoB;IACnC,QAAQ,EAAE,MAAM,CAAC;IACjB,MAAM,EAAE,MAAM,CAAC;IACf,OAAO,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,CAAC;IACjC,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,KAAK,CAAC,EAAE,OAAO,UAAU,CAAC,KAAK,CAAC;CACjC;AAED,qBAAa,sBAAuB,YAAW,kBAAkB;IAKnD,OAAO,CAAC,QAAQ,CAAC,OAAO;IAJpC,OAAO,CAAC,QAAQ,CAAC,QAAQ,CAAS;IAClC,OAAO,CAAC,QAAQ,CAAC,SAAS,CAAS;IACnC,OAAO,CAAC,QAAQ,CAAC,SAAS,CAA0B;gBAEvB,OAAO,EAAE,oBAAoB;IAOpD,IAAI,CAAC,MAAM,EAAE,SAAS,cAAc,EAAE,EAAE,MAAM,CAAC,EAAE,WAAW,GAAG,OAAO,CAAC,IAAI,CAAC;CAiBnF;AAED,qBAAa,wBAAyB,YAAW,kBAAkB;IACjE,QAAQ,CAAC,OAAO,EAAE,cAAc,EAAE,EAAE,CAAM;IAC1C,QAAQ,CAAC,EAAE,KAAK,CAAC;IAEX,IAAI,CAAC,MAAM,EAAE,SAAS,cAAc,EAAE,GAAG,OAAO,CAAC,IAAI,CAAC;IAK5D,IAAI,MAAM,IAAI,cAAc,EAAE,CAAgC;CAC/D;AAED,MAAM,WAAW,wBAAwB;IACvC,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,MAAM,CAAC,EAAE,CAAC,KAAK,EAAE,MAAM,KAAK,IAAI,CAAC;IACjC,OAAO,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;CACpC;AAED,qBAAa,0BAA0B;IAWzB,OAAO,CAAC,QAAQ,CAAC,SAAS;IAAsB,OAAO,CAAC,QAAQ,CAAC,OAAO;IAVpF,OAAO,CAAC,KAAK,CAAwB;IACrC,OAAO,CAAC,KAAK,CAA4C;IACzD,OAAO,CAAC,QAAQ,CAA4B;IAC5C,OAAO,CAAC,MAAM,CAAS;IACvB,OAAO,CAAC,QAAQ,CAAC,SAAS,CAAS;IACnC,OAAO,CAAC,QAAQ,CAAC,eAAe,CAAS;IACzC,OAAO,CAAC,QAAQ,CAAC,YAAY,CAAS;IACtC,OAAO,CAAC,QAAQ,CAAC,UAAU,CAAS;IACpC,OAAO,CAAC,QAAQ,CAAC,WAAW,CAAS;gBAER,SAAS,EAAE,kBAAkB,EAAmB,OAAO,GAAE,wBAA6B;IAQnH,OAAO,CAAC,KAAK,EAAE,cAAc,GAAG,IAAI;IAY9B,KAAK,IAAI,OAAO,CAAC,IAAI,CAAC;IAUtB,KAAK,IAAI,OAAO,CAAC,IAAI,CAAC;IAO5B,IAAI,YAAY,IAAI,MAAM,CAA8B;YAE1C,KAAK;IAmBnB,OAAO,CAAC,QAAQ;IAKhB,OAAO,CAAC,UAAU;CAInB"}

package/dist/transport.js

@@ -0,0 +1,132 @@
+export class HttpTelemetryTransport {
+    options;
+    endpoint;
+    timeoutMs;
+    fetchImpl;
+    constructor(options) {
+        this.options = options;
+        this.endpoint = options.endpoint.replace(/\/$/, "");
+        this.timeoutMs = options.timeoutMs ?? 5_000;
+        this.fetchImpl = options.fetch ?? globalThis.fetch;
+        if (!this.fetchImpl)
+            throw new Error("A fetch implementation is required");
+    }
+    async send(events, signal) {
+        if (!events.length)
+            return;
+        const timeout = AbortSignal.timeout(this.timeoutMs);
+        const combined = signal ? AbortSignal.any([signal, timeout]) : timeout;
+        const response = await this.fetchImpl(`${this.endpoint}/v1/telemetry/batch`, {
+            method: "POST",
+            headers: {
+                "content-type": "application/json",
+                authorization: `Bearer ${this.options.apiKey}`,
+                "user-agent": "supportbridge-sdk/0.1.0",
+                ...this.options.headers
+            },
+            body: JSON.stringify({ events }),
+            signal: combined
+        });
+        if (!response.ok)
+            throw new Error(`SupportBridge telemetry delivery failed (${response.status})`);
+    }
+}
+export class MemoryTelemetryTransport {
+    batches = [];
+    failWith;
+    async send(events) {
+        if (this.failWith)
+            throw this.failWith;
+        this.batches.push(events.map(event => structuredClone(event)));
+    }
+    get events() { return this.batches.flat(); }
+}
+export class BufferedTelemetryTransport {
+    transport;
+    options;
+    queue = [];
+    timer;
+    flushing;
+    closed = false;
+    batchSize;
+    flushIntervalMs;
+    maxQueueSize;
+    maxRetries;
+    retryBaseMs;
+    constructor(transport, options = {}) {
+        this.transport = transport;
+        this.options = options;
+        this.batchSize = options.batchSize ?? 20;
+        this.flushIntervalMs = options.flushIntervalMs ?? 1_000;
+        this.maxQueueSize = options.maxQueueSize ?? 1_000;
+        this.maxRetries = options.maxRetries ?? 2;
+        this.retryBaseMs = options.retryBaseMs ?? 100;
+    }
+    enqueue(event) {
+        if (this.closed)
+            return;
+        this.queue.push(event);
+        if (this.queue.length > this.maxQueueSize) {
+            const dropped = this.queue.length - this.maxQueueSize;
+            this.queue.splice(0, dropped);
+            this.options.onDrop?.(dropped);
+        }
+        if (this.queue.length >= this.batchSize)
+            void this.flush();
+        else
+            this.schedule();
+    }
+    async flush() {
+        if (this.flushing)
+            return this.flushing;
+        this.clearTimer();
+        this.flushing = this.drain().finally(() => {
+            this.flushing = undefined;
+            if (this.queue.length && !this.closed)
+                this.schedule();
+        });
+        return this.flushing;
+    }
+    async close() {
+        this.closed = true;
+        this.clearTimer();
+        await this.flush();
+        await this.transport.close?.();
+    }
+    get pendingCount() { return this.queue.length; }
+    async drain() {
+        while (this.queue.length) {
+            const batch = this.queue.splice(0, this.batchSize);
+            let delivered = false;
+            for (let attempt = 0; attempt <= this.maxRetries; attempt += 1) {
+                try {
+                    await this.transport.send(batch);
+                    delivered = true;
+                    break;
+                }
+                catch (error) {
+                    this.options.onError?.(error);
+                    if (attempt < this.maxRetries)
+                        await delay(this.retryBaseMs * 2 ** attempt);
+                }
+            }
+            // Fail open: telemetry is discarded after bounded retries and never blocks the vendor tool path.
+            if (!delivered)
+                this.options.onDrop?.(batch.length);
+        }
+    }
+    schedule() {
+        if (!this.timer)
+            this.timer = setTimeout(() => void this.flush(), this.flushIntervalMs);
+        this.timer.unref?.();
+    }
+    clearTimer() {
+        if (this.timer)
+            clearTimeout(this.timer);
+        this.timer = undefined;
+    }
+}
+function delay(ms) {
+    return new Promise(resolve => setTimeout(resolve, ms));
+}
+//# sourceMappingURL=transport.js.map

package/dist/transport.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"transport.js","sourceRoot":"","sources":["../src/transport.ts"],"names":[],"mappings":"AAeA,MAAM,OAAO,sBAAsB;IAKJ;IAJZ,QAAQ,CAAS;IACjB,SAAS,CAAS;IAClB,SAAS,CAA0B;IAEpD,YAA6B,OAA6B;QAA7B,YAAO,GAAP,OAAO,CAAsB;QACxD,IAAI,CAAC,QAAQ,GAAG,OAAO,CAAC,QAAQ,CAAC,OAAO,CAAC,KAAK,EAAE,EAAE,CAAC,CAAC;QACpD,IAAI,CAAC,SAAS,GAAG,OAAO,CAAC,SAAS,IAAI,KAAK,CAAC;QAC5C,IAAI,CAAC,SAAS,GAAG,OAAO,CAAC,KAAK,IAAI,UAAU,CAAC,KAAK,CAAC;QACnD,IAAI,CAAC,IAAI,CAAC,SAAS;YAAE,MAAM,IAAI,KAAK,CAAC,oCAAoC,CAAC,CAAC;IAC7E,CAAC;IAED,KAAK,CAAC,IAAI,CAAC,MAAiC,EAAE,MAAoB;QAChE,IAAI,CAAC,MAAM,CAAC,MAAM;YAAE,OAAO;QAC3B,MAAM,OAAO,GAAG,WAAW,CAAC,OAAO,CAAC,IAAI,CAAC,SAAS,CAAC,CAAC;QACpD,MAAM,QAAQ,GAAG,MAAM,CAAC,CAAC,CAAC,WAAW,CAAC,GAAG,CAAC,CAAC,MAAM,EAAE,OAAO,CAAC,CAAC,CAAC,CAAC,CAAC,OAAO,CAAC;QACvE,MAAM,QAAQ,GAAG,MAAM,IAAI,CAAC,SAAS,CAAC,GAAG,IAAI,CAAC,QAAQ,qBAAqB,EAAE;YAC3E,MAAM,EAAE,MAAM;YACd,OAAO,EAAE;gBACP,cAAc,EAAE,kBAAkB;gBAClC,aAAa,EAAE,UAAU,IAAI,CAAC,OAAO,CAAC,MAAM,EAAE;gBAC9C,YAAY,EAAE,yBAAyB;gBACvC,GAAG,IAAI,CAAC,OAAO,CAAC,OAAO;aACxB;YACD,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,EAAE,MAAM,EAAE,CAAC;YAChC,MAAM,EAAE,QAAQ;SACjB,CAAC,CAAC;QACH,IAAI,CAAC,QAAQ,CAAC,EAAE;YAAE,MAAM,IAAI,KAAK,CAAC,4CAA4C,QAAQ,CAAC,MAAM,GAAG,CAAC,CAAC;IACpG,CAAC;CACF;AAED,MAAM,OAAO,wBAAwB;IAC1B,OAAO,GAAuB,EAAE,CAAC;IAC1C,QAAQ,CAAS;IAEjB,KAAK,CAAC,IAAI,CAAC,MAAiC;QAC1C,IAAI,IAAI,CAAC,QAAQ;YAAE,MAAM,IAAI,CAAC,QAAQ,CAAC;QACvC,IAAI,CAAC,OAAO,CAAC,IAAI,CAAC,MAAM,CAAC,GAAG,CAAC,KAAK,CAAC,EAAE,CAAC,eAAe,CAAC,KAAK,CAAC,CAAC,CAAC,CAAC;IACjE,CAAC;IAED,IAAI,MAAM,KAAuB,OAAO,IAAI,CAAC,OAAO,CAAC,IAAI,EAAE,CAAC,CAAC,CAAC;CAC/D;AAYD,MAAM,OAAO,0BAA0B;IAWR;IAAgD;IAVrE,KAAK,GAAqB,EAAE,CAAC;IAC7B,KAAK,CAA4C;IACjD,QAAQ,CAA4B;IACpC,MAAM,GAAG,KAAK,CAAC;IACN,SAAS,CAAS;IAClB,eAAe,CAAS;IACxB,YAAY,CAAS;IACrB,UAAU,CAAS;IACnB,WAAW,CAAS;IAErC,YAA6B,SAA6B,EAAmB,UAAoC,EAAE;QAAtF,cAAS,GAAT,SAAS,CAAoB;QAAmB,YAAO,GAAP,OAAO,CAA+B;QACjH,IAAI,CAAC,SAAS,GAAG,OAAO,CAAC,SAAS,IAAI,EAAE,CAAC;QACzC,IAAI,CAAC,eAAe,GAAG,OAAO,CAAC,eAAe,IAAI,KAAK,CAAC;QACxD,IAAI,CAAC,YAAY,GAAG,OAAO,CAAC,YAAY,IAAI,KAAK,CAAC;QAClD,IAAI,CAAC,UAAU,GAAG,OAAO,CAAC,UAAU,IAAI,CAAC,CAAC;QAC1C,IAAI,CAAC,WAAW,GAAG,OAAO,CAAC,WAAW,IAAI,GAAG,CAAC;IAChD,CAAC;IAED,OAAO,CAAC,KAAqB;QAC3B,IAAI,IAAI,CAAC,MAAM;YAAE,OAAO;QACxB,IAAI,CAAC,KAAK,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC;QACvB,IAAI,IAAI,CAAC,KAAK,CAAC,MAAM,GAAG,IAAI,CAAC,YAAY,EAAE,CAAC;YAC1C,MAAM,OAAO,GAAG,IAAI,CAAC,KAAK,CAAC,MAAM,GAAG,IAAI,CAAC,YAAY,CAAC;YACtD,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,CAAC,EAAE,OAAO,CAAC,CAAC;YAC9B,IAAI,CAAC,OAAO,CAAC,MAAM,EAAE,CAAC,OAAO,CAAC,CAAC;QACjC,CAAC;QACD,IAAI,IAAI,CAAC,KAAK,CAAC,MAAM,IAAI,IAAI,CAAC,SAAS;YAAE,KAAK,IAAI,CAAC,KAAK,EAAE,CAAC;;YACtD,IAAI,CAAC,QAAQ,EAAE,CAAC;IACvB,CAAC;IAED,KAAK,CAAC,KAAK;QACT,IAAI,IAAI,CAAC,QAAQ;YAAE,OAAO,IAAI,CAAC,QAAQ,CAAC;QACxC,IAAI,CAAC,UAAU,EAAE,CAAC;QAClB,IAAI,CAAC,QAAQ,GAAG,IAAI,CAAC,KAAK,EAAE,CAAC,OAAO,CAAC,GAAG,EAAE;YACxC,IAAI,CAAC,QAAQ,GAAG,SAAS,CAAC;YAC1B,IAAI,IAAI,CAAC,KAAK,CAAC,MAAM,IAAI,CAAC,IAAI,CAAC,MAAM;gBAAE,IAAI,CAAC,QAAQ,EAAE,CAAC;QACzD,CAAC,CAAC,CAAC;QACH,OAAO,IAAI,CAAC,QAAQ,CAAC;IACvB,CAAC;IAED,KAAK,CAAC,KAAK;QACT,IAAI,CAAC,MAAM,GAAG,IAAI,CAAC;QACnB,IAAI,CAAC,UAAU,EAAE,CAAC;QAClB,MAAM,IAAI,CAAC,KAAK,EAAE,CAAC;QACnB,MAAM,IAAI,CAAC,SAAS,CAAC,KAAK,EAAE,EAAE,CAAC;IACjC,CAAC;IAED,IAAI,YAAY,KAAa,OAAO,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,CAAC,CAAC;IAEhD,KAAK,CAAC,KAAK;QACjB,OAAO,IAAI,CAAC,KAAK,CAAC,MAAM,EAAE,CAAC;YACzB,MAAM,KAAK,GAAG,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,CAAC,EAAE,IAAI,CAAC,SAAS,CAAC,CAAC;YACnD,IAAI,SAAS,GAAG,KAAK,CAAC;YACtB,KAAK,IAAI,OAAO,GAAG,CAAC,EAAE,OAAO,IAAI,IAAI,CAAC,UAAU,EAAE,OAAO,IAAI,CAAC,EAAE,CAAC;gBAC/D,IAAI,CAAC;oBACH,MAAM,IAAI,CAAC,SAAS,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC;oBACjC,SAAS,GAAG,IAAI,CAAC;oBACjB,MAAM;gBACR,CAAC;gBAAC,OAAO,KAAK,EAAE,CAAC;oBACf,IAAI,CAAC,OAAO,CAAC,OAAO,EAAE,CAAC,KAAK,CAAC,CAAC;oBAC9B,IAAI,OAAO,GAAG,IAAI,CAAC,UAAU;wBAAE,MAAM,KAAK,CAAC,IAAI,CAAC,WAAW,GAAG,CAAC,IAAI,OAAO,CAAC,CAAC;gBAC9E,CAAC;YACH,CAAC;YACD,iGAAiG;YACjG,IAAI,CAAC,SAAS;gBAAE,IAAI,CAAC,OAAO,CAAC,MAAM,EAAE,CAAC,KAAK,CAAC,MAAM,CAAC,CAAC;QACtD,CAAC;IACH,CAAC;IAEO,QAAQ;QACd,IAAI,CAAC,IAAI,CAAC,KAAK;YAAE,IAAI,CAAC,KAAK,GAAG,UAAU,CAAC,GAAG,EAAE,CAAC,KAAK,IAAI,CAAC,KAAK,EAAE,EAAE,IAAI,CAAC,eAAe,CAAC,CAAC;QACxF,IAAI,CAAC,KAAK,CAAC,KAAK,EAAE,EAAE,CAAC;IACvB,CAAC;IAEO,UAAU;QAChB,IAAI,IAAI,CAAC,KAAK;YAAE,YAAY,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC;QACzC,IAAI,CAAC,KAAK,GAAG,SAAS,CAAC;IACzB,CAAC;CACF;AAED,SAAS,KAAK,CAAC,EAAU;IACvB,OAAO,IAAI,OAAO,CAAC,OAAO,CAAC,EAAE,CAAC,UAAU,CAAC,OAAO,EAAE,EAAE,CAAC,CAAC,CAAC;AACzD,CAAC"}

package/dist/triggers.d.ts

@@ -0,0 +1,19 @@
+import { type TriggerStateStore } from "./state.js";
+import type { SupportIdentity, SupportOffer, SupportTrigger, ToolInvocation } from "./types.js";
+export interface TriggerEvaluation {
+    trigger: SupportTrigger;
+    offer: SupportOffer;
+    scopeKey: string;
+}
+export declare class TriggerEngine {
+    private triggers;
+    private readonly state;
+    constructor(triggers: readonly SupportTrigger[], state: TriggerStateStore);
+    replaceTriggers(triggers: readonly SupportTrigger[]): void;
+    beforeTool(invocation: ToolInvocation): Promise<TriggerEvaluation | undefined>;
+    afterFailure(invocation: ToolInvocation, errorCode?: string): Promise<TriggerEvaluation | undefined>;
+    decide(triggerId: string, identity: SupportIdentity | undefined, decision: "accepted" | "dismissed", traceId?: string): Promise<void>;
+    reset(triggerId: string, identity: SupportIdentity | undefined, traceId?: string): Promise<void>;
+    private isSuppressed;
+}
+//# sourceMappingURL=triggers.d.ts.map

package/dist/triggers.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"triggers.d.ts","sourceRoot":"","sources":["../src/triggers.ts"],"names":[],"mappings":"AAAA,OAAO,EAAe,KAAK,iBAAiB,EAAE,MAAM,YAAY,CAAC;AACjE,OAAO,KAAK,EAC+B,eAAe,EAAE,YAAY,EAAE,cAAc,EAAE,cAAc,EACvG,MAAM,YAAY,CAAC;AAEpB,MAAM,WAAW,iBAAiB;IAChC,OAAO,EAAE,cAAc,CAAC;IACxB,KAAK,EAAE,YAAY,CAAC;IACpB,QAAQ,EAAE,MAAM,CAAC;CAClB;AAED,qBAAa,aAAa;IACZ,OAAO,CAAC,QAAQ;IAA6B,OAAO,CAAC,QAAQ,CAAC,KAAK;gBAA3D,QAAQ,EAAE,SAAS,cAAc,EAAE,EAAmB,KAAK,EAAE,iBAAiB;IAElG,eAAe,CAAC,QAAQ,EAAE,SAAS,cAAc,EAAE,GAAG,IAAI;IAEpD,UAAU,CAAC,UAAU,EAAE,cAAc,GAAG,OAAO,CAAC,iBAAiB,GAAG,SAAS,CAAC;IAe9E,YAAY,CAAC,UAAU,EAAE,cAAc,EAAE,SAAS,CAAC,EAAE,MAAM,GAAG,OAAO,CAAC,iBAAiB,GAAG,SAAS,CAAC;IAuBpG,MAAM,CAAC,SAAS,EAAE,MAAM,EAAE,QAAQ,EAAE,eAAe,GAAG,SAAS,EAAE,QAAQ,EAAE,UAAU,GAAG,WAAW,EAAE,OAAO,CAAC,EAAE,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC;IAYrI,KAAK,CAAC,SAAS,EAAE,MAAM,EAAE,QAAQ,EAAE,eAAe,GAAG,SAAS,EAAE,OAAO,CAAC,EAAE,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC;YAOxF,YAAY;CAI3B"}

package/dist/triggers.js

@@ -0,0 +1,132 @@
+import { identityKey } from "./state.js";
+export class TriggerEngine {
+    triggers;
+    state;
+    constructor(triggers, state) {
+        this.triggers = triggers;
+        this.state = state;
+    }
+    replaceTriggers(triggers) { this.triggers = [...triggers]; }
+    async beforeTool(invocation) {
+        for (const trigger of this.triggers) {
+            if (trigger.kind !== "argument_match" || !toolMatches(trigger.toolName, invocation.toolName))
+                continue;
+            if (!argumentMatches(trigger, invocation.arguments))
+                continue;
+            const scopeKey = scopeFor(trigger, invocation.identity, invocation.traceId);
+            if (await this.isSuppressed(trigger, scopeKey))
+                continue;
+            const reason = trigger.reason ?? `Tool arguments matched trigger ${trigger.id}`;
+            if ((trigger.oncePer ?? "user") !== "always") {
+                await this.state.set({ triggerId: trigger.id, scopeKey, status: "pending", updatedAt: new Date().toISOString(), reason });
+            }
+            return { trigger, scopeKey, offer: offerFor(trigger, reason) };
+        }
+        return undefined;
+    }
+    async afterFailure(invocation, errorCode) {
+        const failureScope = identityKey(invocation.identity);
+        await this.state.addFailure(failureScope, { toolName: invocation.toolName, ...(errorCode ? { errorCode } : {}), at: Date.now() });
+        for (const trigger of this.triggers) {
+            if (trigger.kind !== "repeated_failure")
+                continue;
+            if (trigger.toolName && !toolMatches(trigger.toolName, invocation.toolName))
+                continue;
+            const scopeKey = scopeFor(trigger, invocation.identity, invocation.traceId);
+            if (await this.isSuppressed(trigger, scopeKey))
+                continue;
+            const failures = (await this.state.failures(failureScope, Date.now() - trigger.windowMs))
+                .filter(item => !trigger.toolName || toolMatches(trigger.toolName, item.toolName));
+            const comparable = trigger.sameErrorCode && errorCode
+                ? failures.filter(item => item.errorCode === errorCode)
+                : failures;
+            if (comparable.length < trigger.threshold)
+                continue;
+            const reason = trigger.reason ?? `${comparable.length} tool failures in ${trigger.windowMs}ms`;
+            if ((trigger.oncePer ?? "user") !== "always") {
+                await this.state.set({ triggerId: trigger.id, scopeKey, status: "pending", updatedAt: new Date().toISOString(), reason });
+            }
+            return { trigger, scopeKey, offer: offerFor(trigger, reason) };
+        }
+        return undefined;
+    }
+    async decide(triggerId, identity, decision, traceId) {
+        const trigger = this.triggers.find(item => item.id === triggerId);
+        if (!trigger)
+            throw new Error(`Unknown SupportBridge trigger: ${triggerId}`);
+        if ((trigger.oncePer ?? "user") === "always")
+            return;
+        const scopeKey = scopeFor(trigger, identity, traceId);
+        const existing = await this.state.get(triggerId, scopeKey);
+        await this.state.set({
+            triggerId, scopeKey, status: decision, updatedAt: new Date().toISOString(),
+            ...(existing?.reason ? { reason: existing.reason } : {})
+        });
+    }
+    async reset(triggerId, identity, traceId) {
+        const trigger = this.triggers.find(item => item.id === triggerId);
+        if (!trigger)
+            throw new Error(`Unknown SupportBridge trigger: ${triggerId}`);
+        if ((trigger.oncePer ?? "user") === "always")
+            return;
+        await this.state.delete(triggerId, scopeFor(trigger, identity, traceId));
+    }
+    async isSuppressed(trigger, scopeKey) {
+        if ((trigger.oncePer ?? "user") === "always")
+            return false;
+        return Boolean(await this.state.get(trigger.id, scopeKey));
+    }
+}
+function argumentMatches(trigger, args) {
+    const candidate = valueAtPath(args, trigger.path);
+    if (candidate === undefined || candidate === null)
+        return false;
+    const actual = String(candidate);
+    if (trigger.operator === "equals")
+        return actual.localeCompare(trigger.value, undefined, { sensitivity: "accent" }) === 0;
+    if (trigger.operator === "contains")
+        return actual.toLocaleLowerCase().includes(trigger.value.toLocaleLowerCase());
+    try {
+        return new RegExp(trigger.value, "i").test(actual);
+    }
+    catch {
+        return false;
+    }
+}
+function valueAtPath(value, path) {
+    let current = value;
+    for (const part of path.split(".").filter(Boolean)) {
+        if (!current || typeof current !== "object")
+            return undefined;
+        current = current[part];
+    }
+    return current;
+}
+function toolMatches(matcher, toolName) {
+    if (typeof matcher === "string")
+        return matcher === toolName;
+    matcher.lastIndex = 0;
+    return matcher.test(toolName);
+}
+function scopeFor(trigger, identity, traceId) {
+    switch (trigger.oncePer ?? "user") {
+        case "always": return "always";
+        case "trace": return traceId ?? identityKey(identity);
+        case "workspace": return `${identity?.tenantId ?? "-"}:${identity?.workspaceId ?? identity?.userId ?? "anonymous"}`;
+        default: return identityKey(identity);
+    }
+}
+function offerFor(trigger, reason) {
+    const assistance = trigger.motion === "assistance";
+    return {
+        triggerId: trigger.id,
+        reason,
+        blocking: trigger.action === "block_and_offer",
+        requiresAcknowledgement: trigger.action === "require_acknowledgement" || trigger.action === "block_and_offer",
+        message: assistance && trigger.assignedRep ? `${trigger.assignedRep.name} is available to help right now. Would you like to open a live conversation?` : "Human support is available. Would you like to open a support chat?",
+        retryOriginalRequestAfterDecision: trigger.action === "block_and_offer",
+        ...(trigger.motion ? { motion: trigger.motion } : {}),
+        ...(trigger.assignedRep ? { assignedRep: trigger.assignedRep } : {})
+    };
+}
+//# sourceMappingURL=triggers.js.map

package/dist/triggers.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"triggers.js","sourceRoot":"","sources":["../src/triggers.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,WAAW,EAA0B,MAAM,YAAY,CAAC;AAWjE,MAAM,OAAO,aAAa;IACJ;IAAsD;IAA1E,YAAoB,QAAmC,EAAmB,KAAwB;QAA9E,aAAQ,GAAR,QAAQ,CAA2B;QAAmB,UAAK,GAAL,KAAK,CAAmB;IAAG,CAAC;IAEtG,eAAe,CAAC,QAAmC,IAAU,IAAI,CAAC,QAAQ,GAAG,CAAC,GAAG,QAAQ,CAAC,CAAC,CAAC,CAAC;IAE7F,KAAK,CAAC,UAAU,CAAC,UAA0B;QACzC,KAAK,MAAM,OAAO,IAAI,IAAI,CAAC,QAAQ,EAAE,CAAC;YACpC,IAAI,OAAO,CAAC,IAAI,KAAK,gBAAgB,IAAI,CAAC,WAAW,CAAC,OAAO,CAAC,QAAQ,EAAE,UAAU,CAAC,QAAQ,CAAC;gBAAE,SAAS;YACvG,IAAI,CAAC,eAAe,CAAC,OAAO,EAAE,UAAU,CAAC,SAAS,CAAC;gBAAE,SAAS;YAC9D,MAAM,QAAQ,GAAG,QAAQ,CAAC,OAAO,EAAE,UAAU,CAAC,QAAQ,EAAE,UAAU,CAAC,OAAO,CAAC,CAAC;YAC5E,IAAI,MAAM,IAAI,CAAC,YAAY,CAAC,OAAO,EAAE,QAAQ,CAAC;gBAAE,SAAS;YACzD,MAAM,MAAM,GAAG,OAAO,CAAC,MAAM,IAAI,kCAAkC,OAAO,CAAC,EAAE,EAAE,CAAC;YAChF,IAAI,CAAC,OAAO,CAAC,OAAO,IAAI,MAAM,CAAC,KAAK,QAAQ,EAAE,CAAC;gBAC7C,MAAM,IAAI,CAAC,KAAK,CAAC,GAAG,CAAC,EAAE,SAAS,EAAE,OAAO,CAAC,EAAE,EAAE,QAAQ,EAAE,MAAM,EAAE,SAAS,EAAE,SAAS,EAAE,IAAI,IAAI,EAAE,CAAC,WAAW,EAAE,EAAE,MAAM,EAAE,CAAC,CAAC;YAC5H,CAAC;YACD,OAAO,EAAE,OAAO,EAAE,QAAQ,EAAE,KAAK,EAAE,QAAQ,CAAC,OAAO,EAAE,MAAM,CAAC,EAAE,CAAC;QACjE,CAAC;QACD,OAAO,SAAS,CAAC;IACnB,CAAC;IAED,KAAK,CAAC,YAAY,CAAC,UAA0B,EAAE,SAAkB;QAC/D,MAAM,YAAY,GAAG,WAAW,CAAC,UAAU,CAAC,QAAQ,CAAC,CAAC;QACtD,MAAM,IAAI,CAAC,KAAK,CAAC,UAAU,CAAC,YAAY,EAAE,EAAE,QAAQ,EAAE,UAAU,CAAC,QAAQ,EAAE,GAAG,CAAC,SAAS,CAAC,CAAC,CAAC,EAAE,SAAS,EAAE,CAAC,CAAC,CAAC,EAAE,CAAC,EAAE,EAAE,EAAE,IAAI,CAAC,GAAG,EAAE,EAAE,CAAC,CAAC;QAClI,KAAK,MAAM,OAAO,IAAI,IAAI,CAAC,QAAQ,EAAE,CAAC;YACpC,IAAI,OAAO,CAAC,IAAI,KAAK,kBAAkB;gBAAE,SAAS;YAClD,IAAI,OAAO,CAAC,QAAQ,IAAI,CAAC,WAAW,CAAC,OAAO,CAAC,QAAQ,EAAE,UAAU,CAAC,QAAQ,CAAC;gBAAE,SAAS;YACtF,MAAM,QAAQ,GAAG,QAAQ,CAAC,OAAO,EAAE,UAAU,CAAC,QAAQ,EAAE,UAAU,CAAC,OAAO,CAAC,CAAC;YAC5E,IAAI,MAAM,IAAI,CAAC,YAAY,CAAC,OAAO,EAAE,QAAQ,CAAC;gBAAE,SAAS;YACzD,MAAM,QAAQ,GAAG,CAAC,MAAM,IAAI,CAAC,KAAK,CAAC,QAAQ,CAAC,YAAY,EAAE,IAAI,CAAC,GAAG,EAAE,GAAG,OAAO,CAAC,QAAQ,CAAC,CAAC;iBACtF,MAAM,CAAC,IAAI,CAAC,EAAE,CAAC,CAAC,OAAO,CAAC,QAAQ,IAAI,WAAW,CAAC,OAAO,CAAC,QAAQ,EAAE,IAAI,CAAC,QAAQ,CAAC,CAAC,CAAC;YACrF,MAAM,UAAU,GAAG,OAAO,CAAC,aAAa,IAAI,SAAS;gBACnD,CAAC,CAAC,QAAQ,CAAC,MAAM,CAAC,IAAI,CAAC,EAAE,CAAC,IAAI,CAAC,SAAS,KAAK,SAAS,CAAC;gBACvD,CAAC,CAAC,QAAQ,CAAC;YACb,IAAI,UAAU,CAAC,MAAM,GAAG,OAAO,CAAC,SAAS;gBAAE,SAAS;YACpD,MAAM,MAAM,GAAG,OAAO,CAAC,MAAM,IAAI,GAAG,UAAU,CAAC,MAAM,qBAAqB,OAAO,CAAC,QAAQ,IAAI,CAAC;YAC/F,IAAI,CAAC,OAAO,CAAC,OAAO,IAAI,MAAM,CAAC,KAAK,QAAQ,EAAE,CAAC;gBAC7C,MAAM,IAAI,CAAC,KAAK,CAAC,GAAG,CAAC,EAAE,SAAS,EAAE,OAAO,CAAC,EAAE,EAAE,QAAQ,EAAE,MAAM,EAAE,SAAS,EAAE,SAAS,EAAE,IAAI,IAAI,EAAE,CAAC,WAAW,EAAE,EAAE,MAAM,EAAE,CAAC,CAAC;YAC5H,CAAC;YACD,OAAO,EAAE,OAAO,EAAE,QAAQ,EAAE,KAAK,EAAE,QAAQ,CAAC,OAAO,EAAE,MAAM,CAAC,EAAE,CAAC;QACjE,CAAC;QACD,OAAO,SAAS,CAAC;IACnB,CAAC;IAED,KAAK,CAAC,MAAM,CAAC,SAAiB,EAAE,QAAqC,EAAE,QAAkC,EAAE,OAAgB;QACzH,MAAM,OAAO,GAAG,IAAI,CAAC,QAAQ,CAAC,IAAI,CAAC,IAAI,CAAC,EAAE,CAAC,IAAI,CAAC,EAAE,KAAK,SAAS,CAAC,CAAC;QAClE,IAAI,CAAC,OAAO;YAAE,MAAM,IAAI,KAAK,CAAC,kCAAkC,SAAS,EAAE,CAAC,CAAC;QAC7E,IAAI,CAAC,OAAO,CAAC,OAAO,IAAI,MAAM,CAAC,KAAK,QAAQ;YAAE,OAAO;QACrD,MAAM,QAAQ,GAAG,QAAQ,CAAC,OAAO,EAAE,QAAQ,EAAE,OAAO,CAAC,CAAC;QACtD,MAAM,QAAQ,GAAG,MAAM,IAAI,CAAC,KAAK,CAAC,GAAG,CAAC,SAAS,EAAE,QAAQ,CAAC,CAAC;QAC3D,MAAM,IAAI,CAAC,KAAK,CAAC,GAAG,CAAC;YACnB,SAAS,EAAE,QAAQ,EAAE,MAAM,EAAE,QAAQ,EAAE,SAAS,EAAE,IAAI,IAAI,EAAE,CAAC,WAAW,EAAE;YAC1E,GAAG,CAAC,QAAQ,EAAE,MAAM,CAAC,CAAC,CAAC,EAAE,MAAM,EAAE,QAAQ,CAAC,MAAM,EAAE,CAAC,CAAC,CAAC,EAAE,CAAC;SACzD,CAAC,CAAC;IACL,CAAC;IAED,KAAK,CAAC,KAAK,CAAC,SAAiB,EAAE,QAAqC,EAAE,OAAgB;QACpF,MAAM,OAAO,GAAG,IAAI,CAAC,QAAQ,CAAC,IAAI,CAAC,IAAI,CAAC,EAAE,CAAC,IAAI,CAAC,EAAE,KAAK,SAAS,CAAC,CAAC;QAClE,IAAI,CAAC,OAAO;YAAE,MAAM,IAAI,KAAK,CAAC,kCAAkC,SAAS,EAAE,CAAC,CAAC;QAC7E,IAAI,CAAC,OAAO,CAAC,OAAO,IAAI,MAAM,CAAC,KAAK,QAAQ;YAAE,OAAO;QACrD,MAAM,IAAI,CAAC,KAAK,CAAC,MAAM,CAAC,SAAS,EAAE,QAAQ,CAAC,OAAO,EAAE,QAAQ,EAAE,OAAO,CAAC,CAAC,CAAC;IAC3E,CAAC;IAEO,KAAK,CAAC,YAAY,CAAC,OAAuB,EAAE,QAAgB;QAClE,IAAI,CAAC,OAAO,CAAC,OAAO,IAAI,MAAM,CAAC,KAAK,QAAQ;YAAE,OAAO,KAAK,CAAC;QAC3D,OAAO,OAAO,CAAC,MAAM,IAAI,CAAC,KAAK,CAAC,GAAG,CAAC,OAAO,CAAC,EAAE,EAAE,QAAQ,CAAC,CAAC,CAAC;IAC7D,CAAC;CACF;AAED,SAAS,eAAe,CAAC,OAAwB,EAAE,IAAa;IAC9D,MAAM,SAAS,GAAG,WAAW,CAAC,IAAI,EAAE,OAAO,CAAC,IAAI,CAAC,CAAC;IAClD,IAAI,SAAS,KAAK,SAAS,IAAI,SAAS,KAAK,IAAI;QAAE,OAAO,KAAK,CAAC;IAChE,MAAM,MAAM,GAAG,MAAM,CAAC,SAAS,CAAC,CAAC;IACjC,IAAI,OAAO,CAAC,QAAQ,KAAK,QAAQ;QAAE,OAAO,MAAM,CAAC,aAAa,CAAC,OAAO,CAAC,KAAK,EAAE,SAAS,EAAE,EAAE,WAAW,EAAE,QAAQ,EAAE,CAAC,KAAK,CAAC,CAAC;IAC1H,IAAI,OAAO,CAAC,QAAQ,KAAK,UAAU;QAAE,OAAO,MAAM,CAAC,iBAAiB,EAAE,CAAC,QAAQ,CAAC,OAAO,CAAC,KAAK,CAAC,iBAAiB,EAAE,CAAC,CAAC;IACnH,IAAI,CAAC;QAAC,OAAO,IAAI,MAAM,CAAC,OAAO,CAAC,KAAK,EAAE,GAAG,CAAC,CAAC,IAAI,CAAC,MAAM,CAAC,CAAC;IAAC,CAAC;IAAC,MAAM,CAAC;QAAC,OAAO,KAAK,CAAC;IAAC,CAAC;AACrF,CAAC;AAED,SAAS,WAAW,CAAC,KAAc,EAAE,IAAY;IAC/C,IAAI,OAAO,GAAG,KAAK,CAAC;IACpB,KAAK,MAAM,IAAI,IAAI,IAAI,CAAC,KAAK,CAAC,GAAG,CAAC,CAAC,MAAM,CAAC,OAAO,CAAC,EAAE,CAAC;QACnD,IAAI,CAAC,OAAO,IAAI,OAAO,OAAO,KAAK,QAAQ;YAAE,OAAO,SAAS,CAAC;QAC9D,OAAO,GAAI,OAAmC,CAAC,IAAI,CAAC,CAAC;IACvD,CAAC;IACD,OAAO,OAAO,CAAC;AACjB,CAAC;AAED,SAAS,WAAW,CAAC,OAAwB,EAAE,QAAgB;IAC7D,IAAI,OAAO,OAAO,KAAK,QAAQ;QAAE,OAAO,OAAO,KAAK,QAAQ,CAAC;IAC7D,OAAO,CAAC,SAAS,GAAG,CAAC,CAAC;IACtB,OAAO,OAAO,CAAC,IAAI,CAAC,QAAQ,CAAC,CAAC;AAChC,CAAC;AAED,SAAS,QAAQ,CAAC,OAAuB,EAAE,QAAqC,EAAE,OAAgB;IAChG,QAAQ,OAAO,CAAC,OAAO,IAAI,MAAM,EAAE,CAAC;QAClC,KAAK,QAAQ,CAAC,CAAC,OAAO,QAAQ,CAAC;QAC/B,KAAK,OAAO,CAAC,CAAC,OAAO,OAAO,IAAI,WAAW,CAAC,QAAQ,CAAC,CAAC;QACtD,KAAK,WAAW,CAAC,CAAC,OAAO,GAAG,QAAQ,EAAE,QAAQ,IAAI,GAAG,IAAI,QAAQ,EAAE,WAAW,IAAI,QAAQ,EAAE,MAAM,IAAI,WAAW,EAAE,CAAC;QACpH,OAAO,CAAC,CAAC,OAAO,WAAW,CAAC,QAAQ,CAAC,CAAC;IACxC,CAAC;AACH,CAAC;AAED,SAAS,QAAQ,CAAC,OAAuB,EAAE,MAAc;IACvD,MAAM,UAAU,GAAG,OAAO,CAAC,MAAM,KAAK,YAAY,CAAC;IACnD,OAAO;QACL,SAAS,EAAE,OAAO,CAAC,EAAE;QACrB,MAAM;QACN,QAAQ,EAAE,OAAO,CAAC,MAAM,KAAK,iBAAiB;QAC9C,uBAAuB,EAAE,OAAO,CAAC,MAAM,KAAK,yBAAyB,IAAI,OAAO,CAAC,MAAM,KAAK,iBAAiB;QAC7G,OAAO,EAAE,UAAU,IAAI,OAAO,CAAC,WAAW,CAAC,CAAC,CAAC,GAAG,OAAO,CAAC,WAAW,CAAC,IAAI,8EAA8E,CAAC,CAAC,CAAC,oEAAoE;QAC7N,iCAAiC,EAAE,OAAO,CAAC,MAAM,KAAK,iBAAiB;QACvE,GAAG,CAAC,OAAO,CAAC,MAAM,CAAC,CAAC,CAAC,EAAE,MAAM,EAAE,OAAO,CAAC,MAAM,EAAE,CAAC,CAAC,CAAC,EAAE,CAAC;QACrD,GAAG,CAAC,OAAO,CAAC,WAAW,CAAC,CAAC,CAAC,EAAE,WAAW,EAAE,OAAO,CAAC,WAAW,EAAE,CAAC,CAAC,CAAC,EAAE,CAAC;KACrE,CAAC;AACJ,CAAC"}