@rh-support/troubleshoot 2.6.355 → 2.6.358

package/lib/esm/components/shared/fileUpload/reducer/AttachmentHelper.js

@@ -7,45 +7,58 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
-import { caseAttachments, Config, pcm, sessionAttachments } from '@cee-eng/hydrajs';
+import { Config, pcm, sessionAttachments } from '@cee-eng/hydrajs';
 import { ToastNotification } from '@rh-support/components';
-import { getText } from '@rh-support/utils';
+import { CaseAttachmentUploadError, deleteCaseAttachment, fetchCaseDetailsByCaseNumber, GET_CONTENT_DOCUMENT_IDS, getText, MultipartUploadError, pendoTrackEvent, pollAttachmentUploadStatus, pollContentVersionStatus, uploadCaseAttachment, } from '@rh-support/utils';
 import find from 'lodash/find';
-import forEach from 'lodash/forEach';
 import includes from 'lodash/includes';
 import isEmpty from 'lodash/isEmpty';
 import isUndefined from 'lodash/isUndefined';
 import { AnalysisStatusConstants, AttachmentReducerConstants, defaultAnalysisMetadata, defaultUploadMetadata, onFilesSelect, resetAttachment, udpateFileUploadMetadata, updateAnalysisMetadata, updateAttachmentIdForFile, UploadStatusConstants, } from './AttachmentReducer';
 import { FileStatusHelper } from './FileStatusHelper';
 export const onDrop = (dispatchToAttachmentReducer, isSessionId, isPrivate = false) => (acceptedFiles) => {
-    const onFilesSelectLocal = (caseFiles) => {
-        onFilesSelect(dispatchToAttachmentReducer, caseFiles);
-    };
-    forEach(acceptedFiles, (file) => __awaiter(void 0, void 0, void 0, function* () {
-        try {
-            const fileAccessDetails = yield getFileAccessDetails(file);
-            const localFile = {
-                name: file.name,
-                size: file.size,
-                lastModified: file.lastModified,
-                type: file.type,
-                description: '',
-                isPrivate: isPrivate,
-                uploadProgress: Object.assign(Object.assign({}, defaultUploadMetadata), { uploadStatus: isSessionId
-                        ? UploadStatusConstants.attachedOnSession
-                        : UploadStatusConstants.attachedOnCase }),
-                analysisMetadata: Object.assign({}, defaultAnalysisMetadata),
-                uploadability: Object.assign({}, fileAccessDetails),
-                includeResults: true,
-            };
-            onFilesSelectLocal({ selectedLocalFiles: [localFile], selectedOriginalFiles: [file] });
-        }
-        catch (e) {
-            if (!e.ableToUpload) {
-                ToastNotification.addDangerMessage(e.ableToUploadMessage);
+    if (!acceptedFiles.length) {
+        return;
+    }
+    void (() => __awaiter(void 0, void 0, void 0, function* () {
+        const results = yield Promise.all(acceptedFiles.map((file) => __awaiter(void 0, void 0, void 0, function* () {
+            try {
+                const fileAccessDetails = yield getFileAccessDetails(file);
+                const localFile = {
+                    name: file.name,
+                    size: file.size,
+                    lastModified: file.lastModified,
+                    type: file.type,
+                    description: '',
+                    isPrivate: isPrivate,
+                    uploadProgress: Object.assign(Object.assign({}, defaultUploadMetadata), { uploadStatus: isSessionId
+                            ? UploadStatusConstants.attachedOnSession
+                            : UploadStatusConstants.attachedOnCase }),
+                    analysisMetadata: Object.assign({}, defaultAnalysisMetadata),
+                    uploadability: Object.assign({}, fileAccessDetails),
+                    includeResults: true,
+                };
+                return { localFile, file };
             }
+            catch (e) {
+                if (!e.ableToUpload) {
+                    ToastNotification.addDangerMessage(e.ableToUploadMessage);
+                }
+                return null;
+            }
+        })));
+        const selectedLocalFiles = [];
+        const selectedOriginalFiles = [];
+        results.forEach((result) => {
+            if (result) {
+                selectedLocalFiles.push(result.localFile);
+                selectedOriginalFiles.push(result.file);
+            }
+        });
+        if (selectedLocalFiles.length > 0) {
+            onFilesSelect(dispatchToAttachmentReducer, { selectedLocalFiles, selectedOriginalFiles });
         }
-    }));
+    }))();
 };
 const getFileAccessDetails = (file) => __awaiter(void 0, void 0, void 0, function* () {
     const fileName = (file === null || file === void 0 ? void 0 : file.name) || '';
@@ -62,6 +75,7 @@ const getFileAccessDetails = (file) => __awaiter(void 0, void 0, void 0, functio
 });
 export const isUploadingOnSession = (status) => status === UploadStatusConstants.uploadingOnSession;
 export const isUploadingOnCase = (status) => status === UploadStatusConstants.uploadingOnCase;
+export const isAttachedOnCase = (status) => status === UploadStatusConstants.attachedOnCase;
 export const isVerifyingSessionUpload = (status) => status === UploadStatusConstants.verifyingSessionUpload;
 export const isVerifyingCaseUpload = (status) => status === UploadStatusConstants.verifyingCaseUpload;
 export const isRestoredFromSession = (status) => status === UploadStatusConstants.restoredFromSession;
@@ -86,16 +100,69 @@ export const hasAnalysedSomeAttachments = (selectedLocalFiles) => !isEmpty(find(
 export const hasSomeUnUploadedAttachments = (selectedLocalFiles) => !isEmpty(find(selectedLocalFiles, (localFile) => !isUploading(localFile.uploadProgress.uploadStatus) &&
     !isUploadComplete(localFile.uploadProgress.uploadStatus) &&
     !isFileDeleted(localFile.uploadProgress.uploadStatus)));
-export const hasSomeSelectedFiles = (selectedLocalFiles) => !isEmpty(selectedLocalFiles);
+/**
+ * Files still queued to start uploading. Aborted/failed are terminal and must not
+ * block post-upload discussion refresh when other files in the batch succeeded.
+ */
+export const hasQueuedAttachmentUploads = (selectedLocalFiles) => !isEmpty(find(selectedLocalFiles, (localFile) => !isUploading(localFile.uploadProgress.uploadStatus) &&
+    !isUploadComplete(localFile.uploadProgress.uploadStatus) &&
+    !isFileDeleted(localFile.uploadProgress.uploadStatus) &&
+    !isUploadAborted(localFile.uploadProgress.uploadStatus) &&
+    !isUploadFailed(localFile.uploadProgress.uploadStatus)));
+/** Aborted/failed rows should stay in the upload panel until the user clicks Remove. */
+export const hasAbortedOrFailedAttachments = (selectedLocalFiles) => !isEmpty(find(selectedLocalFiles, (localFile) => isUploadAborted(localFile.uploadProgress.uploadStatus) ||
+    isUploadFailed(localFile.uploadProgress.uploadStatus)));
+/** True when at least one non-deleted file remains in the upload queue (UI visibility). */
+export const hasSomeSelectedFiles = (selectedLocalFiles) => !isEmpty(find(selectedLocalFiles, (localFile) => !isFileDeleted(localFile.uploadProgress.uploadStatus)));
+const MAX_CONCURRENT_SESSION_UPLOADS = 3;
+const SESSION_UPLOAD_MAX_ATTEMPTS = 2;
+const SESSION_UPLOAD_RETRY_DELAY_MS = 500;
+const activeUploadLockKeys = new Set();
+const sessionUploadQueues = new Map();
+const buildUploadLockKey = (idToUploadTo, localFile) => `${idToUploadTo}:${localFile.name}:${localFile.size}:${localFile.lastModified}`;
+export const clearUploadRuntimeState = () => {
+    activeUploadLockKeys.clear();
+    sessionUploadQueues.clear();
+};
+const delay = (ms) => new Promise((resolve) => setTimeout(resolve, ms));
+const acquireSessionUploadSlot = (sessionId) => new Promise((resolve) => {
+    const tryAcquire = () => {
+        var _a;
+        const queue = (_a = sessionUploadQueues.get(sessionId)) !== null && _a !== void 0 ? _a : { activeCount: 0, waiting: [] };
+        sessionUploadQueues.set(sessionId, queue);
+        if (queue.activeCount < MAX_CONCURRENT_SESSION_UPLOADS) {
+            queue.activeCount++;
+            resolve(() => {
+                queue.activeCount--;
+                const next = queue.waiting.shift();
+                if (next) {
+                    next();
+                }
+                else if (queue.activeCount === 0) {
+                    sessionUploadQueues.delete(sessionId);
+                }
+            });
+            return;
+        }
+        queue.waiting.push(tryAcquire);
+    };
+    tryAcquire();
+});
 export const isUploadingAttachment = (selectedLocalFiles) => !isEmpty(find(selectedLocalFiles, (localFile) => isUploading(localFile.uploadProgress.uploadStatus)));
 export const isAnalysingAnyAttachment = (selectedLocalFiles) => !isEmpty(find(selectedLocalFiles, (localFile) => isAnalysingFile(localFile.analysisMetadata.analysisStatus)));
 export const canShowProgressBar = (file) => isUploading(file.uploadProgress.uploadStatus) || isAnalysingFile(file.analysisMetadata.analysisStatus);
+/** Case discussion: show radial progress while queued (attachedOnCase) or actively uploading. */
+export const shouldShowUploadProgressIndicator = (file, isSessionUpload) => isUploading(file.uploadProgress.uploadStatus) ||
+    (!isSessionUpload && isAttachedOnCase(file.uploadProgress.uploadStatus));
 export const shouldHideDescription = (file, isSessionUpload) => !file.uploadability.ableToUpload ||
     isUploading(file.uploadProgress.uploadStatus) ||
     (!isSessionUpload &&
-        ((file.uploadability.ableToUpload &&
-            file.uploadProgress.percentUploaded > 0 &&
-            (file.description || '').length === 0) ||
+        (isAttachedOnCase(file.uploadProgress.uploadStatus) ||
+            isUploadAborted(file.uploadProgress.uploadStatus) ||
+            isUploadFailed(file.uploadProgress.uploadStatus) ||
+            (file.uploadability.ableToUpload &&
+                file.uploadProgress.percentUploaded > 0 &&
+                (file.description || '').length === 0) ||
             isUploadComplete(file.uploadProgress.uploadStatus)));
 export const isUploadOnTrack = (file) => !isUploadFailed(file.uploadProgress.uploadStatus) &&
     !isUploadAborted(file.uploadProgress.uploadStatus) &&
@@ -110,30 +177,50 @@ export const isUploadedAndAnalysisSkipped = (file) => isSessionUploadComplete(fi
 export const updateUploadMetadata = (dispatch, fileIndexToEdit, newUploadMetadata) => {
     udpateFileUploadMetadata(dispatch, newUploadMetadata, fileIndexToEdit);
 };
-export const uploadAllFiles = (_a) => __awaiter(void 0, [_a], void 0, function* ({ dispatch, idToUploadTo, caseFiles, isSecureSupport, needsAnalyzing = false, isSessionId = false, slowUploadConfig = {}, }) {
-    forEach(caseFiles.selectedLocalFiles, (localFile, index) => __awaiter(void 0, void 0, void 0, function* () {
+export const uploadAllFiles = (_a) => __awaiter(void 0, [_a], void 0, function* ({ dispatch, idToUploadTo, caseFiles, 
+// isSecureSupport, // TODO: Re-enable when Hydra/GraphQL attachment APIs support secure support again
+needsAnalyzing = false, isSessionId = false, slowUploadConfig = {}, apolloClient, caseSalesforceId, onCaseFileUploaded, }) {
+    const eligibleIndices = [];
+    caseFiles.selectedLocalFiles.forEach((localFile, index) => {
         const fileStatus = new FileStatusHelper(localFile);
         if (fileStatus.isUploadComplete() ||
             fileStatus.isAnalysingFile() ||
             fileStatus.isAnalysisFailed() ||
             fileStatus.isUploading() ||
             fileStatus.isVerifyingUpload() ||
-            fileStatus.isFileDeleted())
+            fileStatus.isFileDeleted()) {
             return;
-        uploadFile({
+        }
+        eligibleIndices.push(index);
+    });
+    const eligibleCount = eligibleIndices.length;
+    if (eligibleCount === 0) {
+        return;
+    }
+    const startEligibleUpload = (index) => {
+        const localFile = caseFiles.selectedLocalFiles[index];
+        return uploadFile({
             dispatch,
             idToUploadTo,
             localFile,
             originalFile: caseFiles.selectedOriginalFiles[index],
             index,
-            isSecureSupport,
             needsAnalyzing,
             isSessionId,
             slowUploadConfig,
+            apolloClient,
+            caseSalesforceId,
+            onCaseFileUploaded,
         });
-    }));
+    };
+    eligibleIndices.forEach((index) => {
+        void startEligibleUpload(index);
+    });
 });
-export const uploadFile = (_a) => __awaiter(void 0, [_a], void 0, function* ({ dispatch, idToUploadTo, localFile, originalFile, index, isSecureSupport, needsAnalyzing = false, isSessionId = false, slowUploadConfig = {}, }) {
+export const uploadFile = (_a) => __awaiter(void 0, [_a], void 0, function* ({ dispatch, idToUploadTo, localFile, originalFile, index, 
+// isSecureSupport = false, // TODO: Re-enable when Hydra/GraphQL attachment APIs support secure support again
+needsAnalyzing = false, isSessionId = false, slowUploadConfig = {}, apolloClient, caseSalesforceId, onCaseFileUploaded, }) {
+    var _b;
     if (!localFile.uploadability.ableToUpload) {
         return;
     }
@@ -142,6 +229,12 @@ export const uploadFile = (_a) => __awaiter(void 0, [_a], void 0, function* ({ d
     if (isUploading(uploadStatus) || isUploadComplete(uploadStatus)) {
         return;
     }
+    const uploadLockKey = buildUploadLockKey(idToUploadTo, localFile);
+    if (activeUploadLockKeys.has(uploadLockKey)) {
+        return;
+    }
+    activeUploadLockKeys.add(uploadLockKey);
+    let releaseSessionUploadSlot;
     // For Metadata you must add x-amz-meta
     // only add x-amz-meta if the value is present else the aws throws signature invalid errors
     const putObjectRequest = {
@@ -150,6 +243,8 @@ export const uploadFile = (_a) => __awaiter(void 0, [_a], void 0, function* ({ d
         Metadata: Object.assign(Object.assign(Object.assign(Object.assign({}, (localFile.description && { 'x-amz-meta-description': localFile.description })), (localFile.name && { 'x-amz-meta-fileName': localFile.name })), (localFile.size && { 'x-amz-meta-byteLength': localFile.size.toString() })), (localFile.type && { 'x-amz-meta-content-type': localFile.type })),
     };
     let triggerTrackSlowUpload = true;
+    // Hoisted so catch can treat S3 403-after-abort as user cancel, not a hard failure.
+    let userAborted = false;
     try {
         const listener = (progress, abort, isUploadingWithSlowConfig) => {
             if (isUploadingWithSlowConfig && triggerTrackSlowUpload) {
@@ -195,22 +290,108 @@ export const uploadFile = (_a) => __awaiter(void 0, [_a], void 0, function* ({ d
         updateUploadMetadata(dispatch, index, initialUploadPayload);
         let attachmentId = '';
         if (isSessionId) {
-            attachmentId = yield sessionAttachments.uploadSessionAttachmentS3(idToUploadTo, {
-                description: localFile.description,
-                fileName: localFile.name,
-                sessionId: idToUploadTo,
-                size: localFile.size,
-            }, putObjectRequest, listener, true, { partSize: 5 * 1024 * 1024, queueSize: 5 }, Object.assign(Object.assign({}, slowUploadConfig), { preferSlowS3Upload: Config.userConfig.preferSlowS3Upload }));
+            releaseSessionUploadSlot = yield acquireSessionUploadSlot(idToUploadTo);
+            for (let attempt = 1; attempt <= SESSION_UPLOAD_MAX_ATTEMPTS; attempt++) {
+                try {
+                    attachmentId = yield sessionAttachments.uploadSessionAttachmentS3(idToUploadTo, {
+                        description: localFile.description,
+                        fileName: localFile.name,
+                        sessionId: idToUploadTo,
+                        size: localFile.size,
+                    }, putObjectRequest, listener, true, { partSize: 5 * 1024 * 1024, queueSize: 5 }, Object.assign(Object.assign({}, slowUploadConfig), { preferSlowS3Upload: Config.userConfig.preferSlowS3Upload }));
+                    break;
+                }
+                catch (error) {
+                    const isUserAbort = (error === null || error === void 0 ? void 0 : error.message) === 'Request aborted by user';
+                    if (isUserAbort || attempt >= SESSION_UPLOAD_MAX_ATTEMPTS) {
+                        throw error;
+                    }
+                    updateUploadMetadata(dispatch, index, {
+                        uploadStatus: UploadStatusConstants.uploadingOnSession,
+                        uploadErrorMessage: '',
+                        percentUploaded: 0,
+                        onAbort: undefined,
+                    });
+                    yield delay(SESSION_UPLOAD_RETRY_DELAY_MS * attempt);
+                }
+            }
         }
         else {
-            attachmentId = yield caseAttachments.uploadAttachmentS3(idToUploadTo, {
-                description: localFile.description,
-                fileName: localFile.name,
-                isPrivate: localFile.isPrivate,
-                size: localFile.size,
-            }, putObjectRequest, listener, true, { partSize: 5 * 1024 * 1024, queueSize: 5 }, isSecureSupport, Object.assign(Object.assign({}, slowUploadConfig), { preferSlowS3Upload: Config.userConfig.preferSlowS3Upload }));
+            // Mirror master Hydra listener behavior for circular progress + abort button.
+            let abortUpload;
+            const onAbort = (abortedFileIndex) => {
+                userAborted = true;
+                const abortPayload = {
+                    percentUploaded: 0,
+                    onAbort: undefined,
+                    uploadStatus: UploadStatusConstants.aborted,
+                };
+                abortUpload === null || abortUpload === void 0 ? void 0 : abortUpload();
+                updateUploadMetadata(dispatch, abortedFileIndex, abortPayload);
+            };
+            // Register abort handler immediately so Cancel works before first progress tick
+            updateUploadMetadata(dispatch, index, {
+                uploadStatus: UploadStatusConstants.uploadingOnCase,
+                percentUploaded: 0,
+                uploadErrorMessage: '',
+                onAbort,
+            });
+            attachmentId = yield uploadCaseAttachment(idToUploadTo, originalFile, (percent) => {
+                if (userAborted)
+                    return;
+                const verifyingUpdate = percent === 100;
+                updateUploadMetadata(dispatch, index, {
+                    uploadStatus: verifyingUpdate
+                        ? UploadStatusConstants.verifyingCaseUpload
+                        : UploadStatusConstants.uploadingOnCase,
+                    percentUploaded: percent,
+                    uploadErrorMessage: '',
+                    onAbort: verifyingUpdate ? undefined : onAbort,
+                });
+            }, (abort) => {
+                abortUpload = abort;
+                if (userAborted) {
+                    abort();
+                    return;
+                }
+                updateUploadMetadata(dispatch, index, {
+                    uploadStatus: UploadStatusConstants.uploadingOnCase,
+                    onAbort,
+                });
+            }, undefined, localFile.uploadProgress.multipartResumeState
+                ? {
+                    attachmentId: localFile.uploadProgress.multipartResumeState.attachmentId,
+                    uploadId: localFile.uploadProgress.multipartResumeState.uploadId,
+                    parts: localFile.uploadProgress.multipartResumeState.parts,
+                    completedParts: localFile.uploadProgress.multipartResumeState.completedParts,
+                }
+                : undefined, (initAttachmentId) => {
+                updateAttachmentIdForFile(dispatch, initAttachmentId, index);
+            });
+            if (userAborted) {
+                return;
+            }
+            if (apolloClient && caseSalesforceId) {
+                updateUploadMetadata(dispatch, index, {
+                    uploadStatus: UploadStatusConstants.verifyingCaseUpload,
+                    percentUploaded: 100,
+                    onAbort: undefined,
+                });
+                yield pollAttachmentUploadStatus(apolloClient, caseSalesforceId, attachmentId);
+            }
         }
         attachmentId && updateAttachmentIdForFile(dispatch, attachmentId, index);
+        if (!isSessionId && attachmentId) {
+            // Hide from upload queue without shifting indices of in-flight siblings, then refresh discussion
+            updateUploadMetadata(dispatch, index, {
+                uploadStatus: UploadStatusConstants.deleted,
+                uploadErrorMessage: '',
+                percentUploaded: 100,
+                onAbort: undefined,
+            });
+            onCaseFileUploaded === null || onCaseFileUploaded === void 0 ? void 0 : onCaseFileUploaded();
+            return;
+        }
         const uploadPayload = {
             uploadStatus: isSessionId ? UploadStatusConstants.uploadedOnSession : UploadStatusConstants.uploadedOnCase,
             uploadErrorMessage: '',
@@ -224,8 +405,24 @@ export const uploadFile = (_a) => __awaiter(void 0, [_a], void 0, function* ({ d
         }
     }
     catch (error) {
-        if (error.message === 'Request aborted by user') {
-            // Show alert if needed
+        const isUserAbort = userAborted || (error === null || error === void 0 ? void 0 : error.message) === 'Request aborted by user';
+        const attachmentIdFromError = (error instanceof MultipartUploadError && ((_b = error.resumeData) === null || _b === void 0 ? void 0 : _b.attachmentId)) ||
+            (error instanceof CaseAttachmentUploadError && error.attachmentId) ||
+            undefined;
+        if (attachmentIdFromError) {
+            updateAttachmentIdForFile(dispatch, attachmentIdFromError, index);
+        }
+        if (isUserAbort) {
+            if (!isSessionId && attachmentIdFromError) {
+                try {
+                    yield deleteCaseAttachment(idToUploadTo, attachmentIdFromError);
+                }
+                catch (_c) {
+                    // Best-effort: file stays in queue as ABORTED for retry
+                }
+            }
+            const resumeState = error instanceof MultipartUploadError ? error.resumeData : undefined;
+            updateUploadMetadata(dispatch, index, Object.assign({ uploadStatus: UploadStatusConstants.aborted, uploadErrorMessage: '', onAbort: undefined, percentUploaded: 0 }, (resumeState && resumeState.completedParts.length > 0 ? { multipartResumeState: resumeState } : {})));
         }
         else {
             console.error(error);
@@ -234,13 +431,19 @@ export const uploadFile = (_a) => __awaiter(void 0, [_a], void 0, function* ({ d
                     ? UploadStatusConstants.uploadOnSessionFailed
                     : UploadStatusConstants.uploadOnCaseFailed,
                 uploadErrorMessage: error.message,
-                percentUploaded: 0,
                 onAbort: undefined,
+                multipartResumeState: error instanceof MultipartUploadError ? error.resumeData : undefined,
             };
-            updateAttachmentIdForFile(dispatch, null, index);
+            if (!uploadErrorPayload.multipartResumeState) {
+                uploadErrorPayload.percentUploaded = 0;
+            }
             updateUploadMetadata(dispatch, index, uploadErrorPayload);
         }
     }
+    finally {
+        releaseSessionUploadSlot === null || releaseSessionUploadSlot === void 0 ? void 0 : releaseSessionUploadSlot();
+        activeUploadLockKeys.delete(uploadLockKey);
+    }
 });
 export function doSosReportAnalysisForAllFiles(dispatch, idToUploadTo, localFiles, isSessionId) {
     return __awaiter(this, void 0, void 0, function* () {
@@ -321,8 +524,10 @@ export function computeAnalysisResults(idToUploadTo, attachmentId, fileSize, isS
         return analysisResults;
     });
 }
-export function moveSessionAttachmentToCase(dispatch, caseNumber, sessionId, localFile, fileIndex) {
+const SCT_PART_SIZE = 5 * 1024 * 1024;
+export function moveSessionAttachmentToCase(dispatch, caseNumber, sessionId, localFile, fileIndex, apolloClient, caseSalesforceId) {
     return __awaiter(this, void 0, void 0, function* () {
+        var _a, _b, _c, _d, _e;
         if (!caseNumber || !sessionId || !localFile.attachmentId)
             return;
         const currentUploadPayload = {
@@ -330,9 +535,49 @@ export function moveSessionAttachmentToCase(dispatch, caseNumber, sessionId, loc
             uploadStatus: UploadStatusConstants.movingToCase,
         };
         updateUploadMetadata(dispatch, fileIndex, currentUploadPayload);
-        const fileMetadata = yield sessionAttachments.moveSessionAttachmentsToCase(sessionId, [localFile.attachmentId], caseNumber);
         try {
-            yield sessionAttachments.pollFileMoveProcess(sessionId, fileMetadata[0].id, fileMetadata[0]);
+            let resolvedCaseSalesforceId = caseSalesforceId;
+            if (apolloClient && !resolvedCaseSalesforceId) {
+                const caseDetails = yield fetchCaseDetailsByCaseNumber(apolloClient, caseNumber);
+                resolvedCaseSalesforceId = caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.id;
+            }
+            const totalChunks = Math.ceil(localFile.size / SCT_PART_SIZE);
+            const moveResponse = yield sessionAttachments.moveSessionAttachmentsToCaseSCT(sessionId, {
+                caseNumber,
+                attachments: [
+                    {
+                        attachmentId: localFile.attachmentId,
+                        fileName: localFile.name,
+                        fileSize: String(localFile.size),
+                        totalChunks: String(totalChunks),
+                        clientId: 'pcm',
+                        description: localFile.description || '',
+                    },
+                ],
+            });
+            const sctAttachmentId = (_a = moveResponse === null || moveResponse === void 0 ? void 0 : moveResponse[0]) === null || _a === void 0 ? void 0 : _a.attachmentId;
+            if (!sctAttachmentId) {
+                throw new Error('Missing attachmentId from SCT move response');
+            }
+            if (!resolvedCaseSalesforceId || !apolloClient) {
+                updateUploadMetadata(dispatch, fileIndex, {
+                    uploadStatus: UploadStatusConstants.uploadedOnCase,
+                });
+                return;
+            }
+            const { data: docLinkData } = yield apolloClient.query({
+                query: GET_CONTENT_DOCUMENT_IDS,
+                variables: { linkedEntityId: { eq: resolvedCaseSalesforceId } },
+                fetchPolicy: 'network-only',
+            });
+            const contentDocumentIds = ((_e = (_d = (_c = (_b = docLinkData === null || docLinkData === void 0 ? void 0 : docLinkData.redhat_support_uiapi) === null || _b === void 0 ? void 0 : _b.query) === null || _c === void 0 ? void 0 : _c.RedHatSupportContentDocumentLink) === null || _d === void 0 ? void 0 : _d.edges) !== null && _e !== void 0 ? _e : []).map((edge) => edge.node.ContentDocumentId.value);
+            if (contentDocumentIds.length === 0) {
+                updateUploadMetadata(dispatch, fileIndex, {
+                    uploadStatus: UploadStatusConstants.uploadedOnCase,
+                });
+                return;
+            }
+            yield pollContentVersionStatus(apolloClient, contentDocumentIds, sctAttachmentId);
             updateUploadMetadata(dispatch, fileIndex, {
                 uploadStatus: UploadStatusConstants.uploadedOnCase,
             });
@@ -432,10 +677,13 @@ export const isAnyFileDiagnosticsAttachment = (selectedLocalFiles) => {
     return selectedLocalFiles.some(isDiagnosticsAttachment);
 };
 export const trackSlowUpload = (dispatch) => {
+    // show an alert
+    //track in pendo
     dispatch({
         type: AttachmentReducerConstants.setShowUploadingOnSlowConnectionMsg,
         payload: {
             showUploadingOnSlowConnectionMsg: true,
         },
     });
+    pendoTrackEvent('PCM-Next > S3-Slow-Upload');
 };

package/lib/esm/components/shared/fileUpload/reducer/AttachmentReducer.d.ts

@@ -1,6 +1,7 @@
 import { CaseDiagnosticsStatus, ICaseDiagnosticsResponse } from '@cee-eng/hydrajs/@types/api/pcm/preCaseDiagnostics';
 import { Report } from '@cee-eng/hydrajs/@types/models/insights';
 import { IAction } from '@rh-support/types/shared';
+import { IMultipartResumeData } from '@rh-support/utils';
 export declare enum AttachmentReducerConstants {
     caseFileSelected = "caseFileSelected",
     caseLocalFileEdited = "caseLocalFileEdited",
@@ -10,7 +11,8 @@ export declare enum AttachmentReducerConstants {
     updateAttachmentIdForFile = "updateAttachmentIdForFile",
     updateAnalysisMetadata = "updateAnalysisMetadata",
     udpateFileUploadMetadata = "udpateFileUploadMetadata",
-    setShowUploadingOnSlowConnectionMsg = "setShowUploadingOnSlowConnectionMsg"
+    setShowUploadingOnSlowConnectionMsg = "setShowUploadingOnSlowConnectionMsg",
+    clearCompletedAttachments = "clearCompletedAttachments"
 }
 export declare enum UploadStatusConstants {
     attachedOnCase = "ATTACHED_ON_CASE",
@@ -53,6 +55,7 @@ export interface IUploadMetadata {
     uploadErrorMessage: string;
     onAbort: (abortedFileIndex: number) => void;
     percentUploaded: number;
+    multipartResumeState?: IMultipartResumeData;
 }
 export interface IAnalysisMetadata {
     analysisErrorMesssage?: string;
@@ -102,6 +105,7 @@ export declare const onFilesSelect: (dispatch: AttachmentReducerDispatchType, ca
 export declare const onFileEdit: (dispatch: AttachmentReducerDispatchType, editedLocalFile: IFileLocal, fileIndexToEdit: number) => void;
 export declare const onFileRemove: (dispatch: AttachmentReducerDispatchType, fileIndexToRemove: number) => void;
 export declare const resetAttachment: (dispatch: AttachmentReducerDispatchType) => void;
+export declare const clearCompletedAttachments: (dispatch: AttachmentReducerDispatchType) => void;
 export declare const onIncludeExcludeResults: (dispatch: AttachmentReducerDispatchType, includeResults: boolean) => void;
 export declare const updateAttachmentIdForFile: (dispatch: AttachmentReducerDispatchType, attachmentId: string, fileIndexToEdit: number) => void;
 export declare const updateAnalysisMetadata: (dispatch: AttachmentReducerDispatchType, analysisMetadata: Partial<IAnalysisMetadata>, fileIndexToEdit: number) => void;

package/lib/esm/components/shared/fileUpload/reducer/AttachmentReducer.d.ts.map

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package/lib/esm/components/shared/fileUpload/reducer/AttachmentReducer.js

@@ -1,6 +1,6 @@
 import { pcm } from '@cee-eng/hydrajs';
 import forEach from 'lodash/forEach';
-import { isAnalysingAnyAttachment, isUploadingAttachment } from './AttachmentHelper';
+import { isAnalysingAnyAttachment, isUploadComplete, isUploadingAttachment } from './AttachmentHelper';
 // Constants
 export var AttachmentReducerConstants;
 (function (AttachmentReducerConstants) {
@@ -13,6 +13,7 @@ export var AttachmentReducerConstants;
     AttachmentReducerConstants["updateAnalysisMetadata"] = "updateAnalysisMetadata";
     AttachmentReducerConstants["udpateFileUploadMetadata"] = "udpateFileUploadMetadata";
     AttachmentReducerConstants["setShowUploadingOnSlowConnectionMsg"] = "setShowUploadingOnSlowConnectionMsg";
+    AttachmentReducerConstants["clearCompletedAttachments"] = "clearCompletedAttachments";
 })(AttachmentReducerConstants || (AttachmentReducerConstants = {}));
 export var UploadStatusConstants;
 (function (UploadStatusConstants) {
@@ -59,6 +60,7 @@ export const initialAttachmentState = {
     includeAnalysisResults: true,
     showUploadingOnSlowConnectionMsg: false,
 };
+const getLocalFileAtIndex = (selectedLocalFiles, index) => index >= 0 && index < selectedLocalFiles.length ? selectedLocalFiles[index] : undefined;
 export const attachmentReducer = (pState, action) => {
     switch (action.type) {
         case AttachmentReducerConstants.caseFileSelected: {
@@ -78,6 +80,9 @@ export const attachmentReducer = (pState, action) => {
         case AttachmentReducerConstants.caseLocalFileEdited: {
             const editedLocalFile = action.payload.editedLocalFile;
             const indexToEdit = action.payload.fileIndexToEdit;
+            if (!getLocalFileAtIndex(pState.caseFiles.selectedLocalFiles, indexToEdit)) {
+                return pState;
+            }
             const newState = Object.assign({}, pState);
             const newCaseFiles = Object.assign({}, newState.caseFiles);
             const selectedLocalFiles = [...newState.caseFiles.selectedLocalFiles];
@@ -129,6 +134,9 @@ export const attachmentReducer = (pState, action) => {
         }
         case AttachmentReducerConstants.updateAttachmentIdForFile: {
             const indexToEdit = action.payload.fileIndexToEdit;
+            if (!getLocalFileAtIndex(pState.caseFiles.selectedLocalFiles, indexToEdit)) {
+                return pState;
+            }
             const newState = Object.assign({}, pState);
             const newCaseFiles = Object.assign({}, newState.caseFiles);
             const selectedLocalFiles = [...newState.caseFiles.selectedLocalFiles];
@@ -139,6 +147,9 @@ export const attachmentReducer = (pState, action) => {
         }
         case AttachmentReducerConstants.updateAnalysisMetadata: {
             const indexToEdit = action.payload.fileIndexToEdit;
+            if (!getLocalFileAtIndex(pState.caseFiles.selectedLocalFiles, indexToEdit)) {
+                return pState;
+            }
             const newState = Object.assign({}, pState);
             const newCaseFiles = Object.assign({}, newState.caseFiles);
             const selectedLocalFiles = [...newState.caseFiles.selectedLocalFiles];
@@ -149,6 +160,9 @@ export const attachmentReducer = (pState, action) => {
         }
         case AttachmentReducerConstants.udpateFileUploadMetadata: {
             const indexToEdit = action.payload.fileIndexToEdit;
+            if (!getLocalFileAtIndex(pState.caseFiles.selectedLocalFiles, indexToEdit)) {
+                return pState;
+            }
             const newState = Object.assign({}, pState);
             const newCaseFiles = Object.assign({}, newState.caseFiles);
             const selectedLocalFiles = [...newState.caseFiles.selectedLocalFiles];
@@ -160,6 +174,24 @@ export const attachmentReducer = (pState, action) => {
         case AttachmentReducerConstants.setShowUploadingOnSlowConnectionMsg: {
             return Object.assign(Object.assign({}, pState), { showUploadingOnSlowConnectionMsg: action.payload.showUploadingOnSlowConnectionMsg });
         }
+        case AttachmentReducerConstants.clearCompletedAttachments: {
+            const selectedLocalFiles = pState.caseFiles.selectedLocalFiles;
+            const selectedOriginalFiles = pState.caseFiles.selectedOriginalFiles;
+            const keptLocalFiles = [];
+            const keptOriginalFiles = [];
+            selectedLocalFiles.forEach((localFile, index) => {
+                if (!isUploadComplete(localFile.uploadProgress.uploadStatus)) {
+                    keptLocalFiles.push(localFile);
+                    if (selectedOriginalFiles[index]) {
+                        keptOriginalFiles.push(selectedOriginalFiles[index]);
+                    }
+                }
+            });
+            return Object.assign(Object.assign({}, pState), { caseFiles: {
+                    selectedLocalFiles: keptLocalFiles,
+                    selectedOriginalFiles: keptOriginalFiles,
+                } });
+        }
         default: {
             return pState;
         }
@@ -178,6 +210,9 @@ export const onFileRemove = (dispatch, fileIndexToRemove) => {
 export const resetAttachment = (dispatch) => {
     dispatch({ type: AttachmentReducerConstants.resetAttachment });
 };
+export const clearCompletedAttachments = (dispatch) => {
+    dispatch({ type: AttachmentReducerConstants.clearCompletedAttachments });
+};
 export const onIncludeExcludeResults = (dispatch, includeResults) => {
     dispatch({ type: AttachmentReducerConstants.caseFileIncludeExclude, payload: { includeResults } });
 };