@rh-support/troubleshoot 2.6.354 → 2.6.357

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js

@@ -7,9 +7,10 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
+import { useApolloClient } from '@apollo/client/react';
 import { useDebounce } from '@rh-support/components';
 import { GlobalMetadataStateContext, useUserPreferences } from '@rh-support/react-context';
-import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
+import { GET_CONTACT_DETAILS_BY_CONTACT_ID, resolveProductServiceLevelsForAccount, } from '@rh-support/utils';
 import findIndex from 'lodash/findIndex';
 import includes from 'lodash/includes';
 import isEmpty from 'lodash/isEmpty';
@@ -20,10 +21,11 @@ import { RouteDispatchContext } from '../../context/RouteContext';
 import { RulesDispatchContext } from '../../context/RulesContext';
 import { SessionRestoreStateContext } from '../../context/SessionRestoreContext';
 import { TCDispatchContext, TCStateContext } from '../../context/TopContentContext';
+import { useCaseGroupUiState } from '../../hooks/useCaseGroupUiState';
 import { useResetCaseCreate } from '../../hooks/useResetCaseCreate';
 import { CASE_DEATILS_SOURCE_REFERRER_LIMIT } from '../../reducers/CaseConstNTypes';
 import { getDescriptionWOQues } from '../../reducers/CaseHelpers';
-import { setCaseAccountNumber, setCaseDetails, setCaseOwner } from '../../reducers/CaseReducer';
+import { fetchCaseGroupsForContactGraphQL, setCaseAccountNumber, setCaseDetails, setCaseState, } from '../../reducers/CaseReducer';
 import { AppRouteSections } from '../../reducers/RouteConstNTypes';
 import { setActiveSectionChanged, setRouteFlags, updateisNextBtnClickedToShowValidationError, } from '../../reducers/RouteReducer';
 import { fetchEdmundAbbottRules } from '../../reducers/RulesReducer';
@@ -34,30 +36,40 @@ import { AttachmentStateContext } from '../shared/fileUpload/reducer/AttachmentR
 export function GlobalTroubleshootEffects(props) {
     const [initDefaultSection, setInitDefaultSection] = useState(false);
     const dispatchToRouteReducer = useContext(RouteDispatchContext);
-    const { globalMetadataState: { allProducts, loggedInUser, managedAccounts, loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
+    const { globalMetadataState: { allProducts, loggedInUser, managedAccounts, loggedInUserRights, loggedInUsersAccount, loggedInUserJwtToken, }, } = useContext(GlobalMetadataStateContext);
     const { sessionRestore: { activeSessionId }, } = useContext(SessionRestoreStateContext);
-    const { accountNumber, product, version, contactSsoUsername, summary, issue, environment, periodicityOfIssue, timeFramesAndUrgency, caseType, language, selectedAccountDetails, } = useCaseSelector((state) => ({
-        accountNumber: state.caseDetails.accountNumberRef,
-        product: state.caseDetails.product,
-        version: state.caseDetails.version,
-        contactSsoUsername: state.caseDetails.contactSSOName,
-        summary: state.caseDetails.summary,
-        issue: state.caseDetails.issue,
-        environment: state.caseDetails.environment,
-        periodicityOfIssue: state.caseDetails.periodicityOfIssue,
-        timeFramesAndUrgency: state.caseDetails.timeFramesAndUrgency,
-        caseType: state.caseDetails.caseType,
-        language: state.caseDetails.caseLanguage,
-        selectedAccountDetails: state.selectedAccountDetails,
-    }), isEqual);
+    const { accountNumber, contactSsoUsername, product, version, summary, issue, environment, periodicityOfIssue, timeFramesAndUrgency, caseType, language, selectedAccountDetails, selectedOwnerContactId, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin, groupNumber, caseNumber, } = useCaseSelector((state) => {
+        var _a, _b, _c, _d, _e, _f, _g;
+        return ({
+            accountNumber: state.caseDetails.accountNumberRef,
+            contactSsoUsername: state.caseDetails.contactSSOName,
+            product: state.caseDetails.product,
+            version: state.caseDetails.version,
+            summary: state.caseDetails.summary,
+            issue: state.caseDetails.issue,
+            environment: state.caseDetails.environment,
+            periodicityOfIssue: state.caseDetails.periodicityOfIssue,
+            timeFramesAndUrgency: state.caseDetails.timeFramesAndUrgency,
+            caseType: state.caseDetails.caseType,
+            language: state.caseDetails.caseLanguage,
+            selectedAccountDetails: state.selectedAccountDetails,
+            selectedOwnerContactId: (_b = (_a = state.selectedOwner) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.id,
+            selectedOwnerDefaultCaseGroup: (_d = (_c = state.selectedOwner) === null || _c === void 0 ? void 0 : _c.data) === null || _d === void 0 ? void 0 : _d.defaultCaseGroup,
+            selectedOwnerIsOrgAdmin: (_g = (_f = (_e = state.selectedOwner) === null || _e === void 0 ? void 0 : _e.data) === null || _f === void 0 ? void 0 : _f.isOrgAdmin) !== null && _g !== void 0 ? _g : false,
+            groupNumber: state.caseDetails.groupNumber,
+            caseNumber: state.caseDetails.caseNumber,
+        });
+    }, isEqual);
     const caseDispatch = useCaseDispatch();
+    const apolloClient = useApolloClient();
+    const { shouldHideSelector } = useCaseGroupUiState();
+    const previousOwnerContactIdRef = useRef();
     const isCaseCreate = RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true';
     const urlQueryParams = RouteUtils.getQueryParams(props.routeProps);
     const isFirstMount = useRef(true);
     const isFirstMountProduct = useRef(true);
     const { getPreferredLanguage } = useUserPreferences();
     const rulesDispatch = useContext(RulesDispatchContext);
-    const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     // top content state
     const { topContentState: { topContentPayload }, } = useContext(TCStateContext);
     const tcDispatch = useContext(TCDispatchContext);
@@ -95,16 +107,16 @@ export function GlobalTroubleshootEffects(props) {
                 RouteUtils.updateQueryParams(props.routeProps, newParams);
                 return;
             }
-            // product in url is valid check to see if version is valid
+            // product in url is valid — versions are loaded separately via GetProducts
             const productVersions = allProducts.data.productsResult[index].versions;
             let versionToSet;
-            if (productVersions) {
-                const isVersionFromURLValid = !isEmpty(versionFromUrl) && includes(productVersions, versionFromUrl);
-                versionToSet = isVersionFromURLValid ? versionFromUrl : undefined;
-            }
-            else {
-                // when productVersions is not available, it means se product api is down.
-                versionToSet = undefined;
+            if (!isEmpty(versionFromUrl)) {
+                if (!isEmpty(productVersions)) {
+                    versionToSet = includes(productVersions, versionFromUrl) ? versionFromUrl : undefined;
+                }
+                else {
+                    versionToSet = versionFromUrl;
+                }
             }
             if (product !== productFromUrl || version !== versionToSet) {
                 setCaseDetails(caseDispatch, {
@@ -155,20 +167,103 @@ export function GlobalTroubleshootEffects(props) {
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [dispatchToRouteReducer, props.routeProps.location.pathname, isCaseCreate, isSearchIntent]);
     /**
-     * Setting Default AccountNumber and ContactSsoUsername from loggedInUsersAccount
-     * Disabling exhaustive-deps rule as we don't want to reset default values if user manually clears these from UI.
-     * This is a one time thing when loggedInUserJwtToken is set.
+     * Auto-populate account and owner for external users.
+     * For org admin: dropdowns are visible but disabled — sets initial values.
+     * For non-org admin: dropdowns are hidden — fires the same queries in background.
      */
     useEffect(() => {
-        if (!isCaseCreate)
+        var _a, _b;
+        if (isEmpty(loggedInUserRights.data))
             return;
-        isEmpty(accountNumber) && setCaseAccountNumber(caseDispatch, loggedInUserRights.data.getAccountNumber());
-        isEmpty(contactSsoUsername) &&
-            setCaseOwner(caseDispatch, loggedInUserRights.data.getHydraContactFromLoggedInUser(), product, undefined, undefined, true, undefined, true, undefined, undefined, loggedInUserRights.data.isInternal()
-                ? accountNumber || loggedInUserRights.data.getAccountNumber()
-                : undefined);
+        const resolvedAccountNumber = ((_a = loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.accountNumber) ||
+            loggedInUserRights.data.getAccountNumber() ||
+            (loggedInUserJwtToken === null || loggedInUserJwtToken === void 0 ? void 0 : loggedInUserJwtToken.account_number) ||
+            '';
+        if (isEmpty(accountNumber) && !isEmpty(resolvedAccountNumber)) {
+            const hasFullAccountData = !isEmpty((_b = loggedInUsersAccount.data) === null || _b === void 0 ? void 0 : _b.accountNumber);
+            setCaseAccountNumber(caseDispatch, resolvedAccountNumber, hasFullAccountData, hasFullAccountData ? loggedInUsersAccount.data : {}, apolloClient);
+        }
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [caseDispatch, loggedInUserRights.data]);
+    }, [
+        caseDispatch,
+        loggedInUserRights.data,
+        loggedInUsersAccount.data,
+        apolloClient,
+        accountNumber,
+        contactSsoUsername,
+    ]);
+    useEffect(() => {
+        if (isEmpty(loggedInUserRights.data))
+            return;
+        if (selectedOwnerContactId)
+            return;
+        const fetchAndSetDefaultOwner = () => __awaiter(this, void 0, void 0, function* () {
+            var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y;
+            try {
+                // Same as logged-in user resolve: JWT/SSO → RedHatSupportContact by SSOUserName__c
+                const ssoUsername = loggedInUserRights.data.getSSOUsername() ||
+                    ((_a = loggedInUser.data) === null || _a === void 0 ? void 0 : _a.ssoUsername) ||
+                    (loggedInUserJwtToken === null || loggedInUserJwtToken === void 0 ? void 0 : loggedInUserJwtToken.preferred_username) ||
+                    (loggedInUserJwtToken === null || loggedInUserJwtToken === void 0 ? void 0 : loggedInUserJwtToken.username) ||
+                    (loggedInUserJwtToken === null || loggedInUserJwtToken === void 0 ? void 0 : loggedInUserJwtToken.RHAT_LOGIN) ||
+                    (loggedInUserJwtToken === null || loggedInUserJwtToken === void 0 ? void 0 : loggedInUserJwtToken.REDHAT_LOGIN) ||
+                    '';
+                if (!ssoUsername)
+                    return;
+                const { data: contactData } = yield apolloClient.query({
+                    query: GET_CONTACT_DETAILS_BY_CONTACT_ID,
+                    variables: {
+                        where: {
+                            SSOUserName__c: { eq: ssoUsername },
+                        },
+                    },
+                    fetchPolicy: 'network-only',
+                });
+                const contactDetails = (_f = (_e = (_d = (_c = (_b = contactData === null || contactData === void 0 ? void 0 : contactData.redhat_support_uiapi) === null || _b === void 0 ? void 0 : _b.query) === null || _c === void 0 ? void 0 : _c.RedHatSupportContact) === null || _d === void 0 ? void 0 : _d.edges) === null || _e === void 0 ? void 0 : _e[0]) === null || _f === void 0 ? void 0 : _f.node;
+                if (!(contactDetails === null || contactDetails === void 0 ? void 0 : contactDetails.Id))
+                    return;
+                const ownerData = {
+                    id: contactDetails.Id,
+                    ssoUsername: ((_g = contactDetails.SSOUserName__c) === null || _g === void 0 ? void 0 : _g.value) || ssoUsername,
+                    firstName: (_j = (_h = contactDetails.FirstName) === null || _h === void 0 ? void 0 : _h.value) !== null && _j !== void 0 ? _j : '',
+                    lastName: (_l = (_k = contactDetails.LastName) === null || _k === void 0 ? void 0 : _k.value) !== null && _l !== void 0 ? _l : '',
+                    fullNameCustom: (_o = (_m = contactDetails.Name) === null || _m === void 0 ? void 0 : _m.value) !== null && _o !== void 0 ? _o : '',
+                    manageSupportCases: (_q = (_p = contactDetails.ManageSupportCases__c) === null || _p === void 0 ? void 0 : _p.value) !== null && _q !== void 0 ? _q : true,
+                    isInternal: (_s = (_r = contactDetails.IsInternal__c) === null || _r === void 0 ? void 0 : _r.value) !== null && _s !== void 0 ? _s : false,
+                    isOrgAdmin: (_u = (_t = contactDetails.IsOrgAdmin__c) === null || _t === void 0 ? void 0 : _t.value) !== null && _u !== void 0 ? _u : false,
+                    phone: (_w = (_v = contactDetails.Phone) === null || _v === void 0 ? void 0 : _v.value) !== null && _w !== void 0 ? _w : '',
+                    defaultCaseGroup: (_y = (_x = contactDetails.DefaultCaseGroup__c) === null || _x === void 0 ? void 0 : _x.value) !== null && _y !== void 0 ? _y : null,
+                };
+                setCaseState(caseDispatch, {
+                    selectedOwner: { data: ownerData, isFetching: false, isError: false, errorMessage: '' },
+                });
+                setCaseDetails(caseDispatch, { contactSSOName: ownerData.ssoUsername });
+            }
+            catch (_z) {
+                // Contact fetch failed; owner stays empty
+            }
+        });
+        fetchAndSetDefaultOwner();
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [loggedInUserRights.data, loggedInUser.data, loggedInUserJwtToken, selectedOwnerContactId]);
+    /**
+     * Fetch case groups for the selected owner's contactId.
+     * Filters groups where the contact is a member via GET_CASE_GROUP.
+     */
+    useEffect(() => {
+        if (isEmpty(accountNumber) || isEmpty(selectedOwnerContactId))
+            return;
+        const ownerContactChanged = previousOwnerContactIdRef.current !== undefined &&
+            previousOwnerContactIdRef.current !== selectedOwnerContactId;
+        previousOwnerContactIdRef.current = selectedOwnerContactId;
+        fetchCaseGroupsForContactGraphQL(caseDispatch, apolloClient, selectedOwnerContactId, accountNumber, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin, ownerContactChanged ? null : groupNumber);
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [selectedOwnerContactId, accountNumber, selectedOwnerDefaultCaseGroup, selectedOwnerIsOrgAdmin]);
+    useEffect(() => {
+        if (!shouldHideSelector || !isEmpty(caseNumber))
+            return;
+        setCaseDetails(caseDispatch, { groupNumber: '', groupName: '' });
+    }, [shouldHideSelector, caseNumber, caseDispatch]);
     /**
      * handling top content call
      */
@@ -180,6 +275,46 @@ export function GlobalTroubleshootEffects(props) {
             return;
         fetchTopContent(tcDispatch, { product, version });
     }, [product, tcDispatch, topContentPayload, version]);
+    useEffect(() => {
+        if (isEmpty(product)) {
+            setCaseState(caseDispatch, {
+                isProductNotEntitled: false,
+                productServiceLevel: undefined,
+                otherServiceLevels: [],
+                selectedEntitlementId: undefined,
+            });
+            setCaseDetails(caseDispatch, { entitlementSla: undefined });
+            return;
+        }
+        if (selectedAccountDetails.isFetching || isEmpty(selectedAccountDetails.data))
+            return;
+        const serviceLevels = resolveProductServiceLevelsForAccount(selectedAccountDetails.data, allProducts.data.productsResult, product);
+        if (!serviceLevels || !serviceLevels.productServiceLevel) {
+            setCaseState(caseDispatch, {
+                isProductNotEntitled: true,
+                productServiceLevel: undefined,
+                otherServiceLevels: [],
+                selectedEntitlementId: undefined,
+            });
+            setCaseDetails(caseDispatch, { entitlementSla: undefined });
+            return;
+        }
+        setCaseState(caseDispatch, {
+            isProductNotEntitled: false,
+            productServiceLevel: serviceLevels.productServiceLevel,
+            otherServiceLevels: serviceLevels.otherServiceLevels,
+            selectedEntitlementId: serviceLevels.defaultEntitlementId,
+        });
+        setCaseDetails(caseDispatch, { entitlementSla: serviceLevels.entitlementSla });
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [product, selectedAccountDetails.data, allProducts.data.productsResult]);
+    useEffect(() => {
+        var _a, _b;
+        const sfdcProducts = (_b = (_a = selectedAccountDetails.data) === null || _a === void 0 ? void 0 : _a.sfdcProducts) !== null && _b !== void 0 ? _b : [];
+        const hasPremium = sfdcProducts.some((p) => { var _a; return ((_a = p.serviceLevelLabel) === null || _a === void 0 ? void 0 : _a.trim().toUpperCase()) === 'PREMIUM'; });
+        setCaseState(caseDispatch, { accountHasPremiumSla: hasPremium });
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [selectedAccountDetails.data]);
     // set case language to preferred language
     useEffect(() => {
         const userOriginalPreferredLanguage = () => __awaiter(this, void 0, void 0, function* () {
@@ -192,6 +327,9 @@ export function GlobalTroubleshootEffects(props) {
                     };
                     setCaseDetails(caseDispatch, { caseLanguage: preferredLanguage.value });
                 }
+                else {
+                    setCaseDetails(caseDispatch, { caseLanguage: 'en' });
+                }
             }
             catch (error) {
                 console.log(error);
@@ -220,7 +358,7 @@ export function GlobalTroubleshootEffects(props) {
                     session_id: activeSessionId,
                 }, accountType: {
                     isSecure: selectedAccountDetails.data.securedEnvironment || false,
-                }, userType: { canAddAttachments }, fields: ['title', 'cta', 'description', 'rule_type', 'rule_sub_type', 'rule_id'] }, ((selectedLocalFiles === null || selectedLocalFiles === void 0 ? void 0 : selectedLocalFiles.length) && {
+                }, fields: ['title', 'cta', 'description', 'rule_type', 'rule_sub_type', 'rule_id'] }, ((selectedLocalFiles === null || selectedLocalFiles === void 0 ? void 0 : selectedLocalFiles.length) && {
                 attachment: selectedLocalFiles.map((file) => ({
                     uuid: file.attachmentId,
                     fileName: file.name,
@@ -256,11 +394,13 @@ export function GlobalTroubleshootEffects(props) {
      * each case create. Currently we refetch the account details when user clicks on troubleshoot a new session
      */
     useEffect(() => {
+        if (loggedInUserRights.data.isInternal())
+            return;
         if (!isEmpty(loggedInUsersAccount.data) &&
             !isEmpty(selectedAccountDetails.data) &&
             loggedInUserRights.data.isAccountSameAsLoggedInAccount(selectedAccountDetails.data.accountNumber) &&
             !isEqual(loggedInUsersAccount.data, selectedAccountDetails.data)) {
-            setCaseAccountNumber(caseDispatch, loggedInUsersAccount.data.accountNumber, true, loggedInUsersAccount.data);
+            setCaseAccountNumber(caseDispatch, loggedInUsersAccount.data.accountNumber, true, loggedInUsersAccount.data, apolloClient);
         }
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [loggedInUsersAccount.data]);

package/lib/esm/components/wizardLayout/WizardAside.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardAside.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardAside.tsx"],"names":[],"mappings":"AAMA,OAAO,KAAqB,MAAM,OAAO,CAAC;AAC1C,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAGH,eAAe,EAIlB,MAAM,iCAAiC,CAAC;AAWzC,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,2BAA2B,EAAE,OAAO,CAAC;CACxC;AAED,iBAAS,WAAW,CAAC,KAAK,EAAE,MAAM,qBA4EjC;kBA5EQ,WAAW;;;AA8EpB,eAAe,WAAW,CAAC"}
+{"version":3,"file":"WizardAside.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardAside.tsx"],"names":[],"mappings":"AAMA,OAAO,KAAqB,MAAM,OAAO,CAAC;AAC1C,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAGH,eAAe,EAIlB,MAAM,iCAAiC,CAAC;AAWzC,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,2BAA2B,EAAE,OAAO,CAAC;CACxC;AAED,iBAAS,WAAW,CAAC,KAAK,EAAE,MAAM,qBA0EjC;kBA1EQ,WAAW;;;AA4EpB,eAAe,WAAW,CAAC"}

package/lib/esm/components/wizardLayout/WizardAside.js

@@ -1,5 +1,5 @@
 import { GlobalMetadataStateContext } from '@rh-support/react-context';
-import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
+import { ability, resourceActions, resources } from '@rh-support/user-permissions';
 import { PreviousCaseTypes } from '@rh-support/utils';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
@@ -27,7 +27,6 @@ function WizardAside(props) {
     const { routeState: { activeSection, isCaseCreate }, } = useContext(RouteContext);
     const { topContentState: { topContent }, } = useContext(TCStateContext);
     const { globalMetadataState: { loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
-    const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
     const { isCreatingCase, caseType, isCveModalOpened, version, product } = useCaseSelector((state) => ({
         isCreatingCase: state.isCreatingCase,
         caseType: state.caseDetails.caseType,
@@ -39,8 +38,7 @@ function WizardAside(props) {
     const canUseSessionManagement = ability.can(resourceActions.CREATE, resources.SESSION_TRACKING);
     const isSecureSupportOrCSS = loggedInUsersAccount.data.hasConfirmedStatesideSupport || loggedInUsersAccount.data.secureSupport;
     const isOpenShiftProduct = (_a = product === null || product === void 0 ? void 0 : product.toLowerCase().includes('openshift')) !== null && _a !== void 0 ? _a : false;
-    const canShowFileUploadWidget = () => canAddAttachments &&
-        !props.isAttachmentUploadModalOpen &&
+    const canShowFileUploadWidget = () => !props.isAttachmentUploadModalOpen &&
         !isUndefined(activeSection) &&
         !hideFileUploadSidebarWidgetSections.includes(activeSection);
     const canShowEARuleWidget = activeSection

package/lib/esm/components/wizardLayout/WizardLayout.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AASA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAavG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAmLzC"}
+{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAcvG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAyLzC"}

package/lib/esm/components/wizardLayout/WizardLayout.js

@@ -7,11 +7,11 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
         step((generator = generator.apply(thisArg, _arguments || [])).next());
     });
 };
+import { useApolloClient } from '@apollo/client/react';
 import { Grid, GridItem } from '@patternfly/react-core';
 import { SupportFeedbackForm } from '@rh-support/components';
 import { fetchProducts, GlobalMetadataDispatchContext, GlobalMetadataStateContext } from '@rh-support/react-context';
-import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
-import { getVersionIfOnlyVersion, PreviousCaseTypes } from '@rh-support/utils';
+import { getVersionIfOnlyVersion, hasTraditionalSupportSessionAgreed, pendoTrackEvent, PreviousCaseTypes, } from '@rh-support/utils';
 import findIndex from 'lodash/findIndex';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
@@ -26,6 +26,7 @@ import { useMetadata } from '../../utils/metadataUtil';
 import RouteUtils from '../../utils/routeUtils';
 import PreCaseConfirmationModals, { PreCaseConfirmationModalsEnum, } from '../ConfirmationModals/PreCaseConfirmationModals';
 import AlertToastWrapper from '../Recommendations/AlertToastWrapper';
+import { preferredSSModalOpenPendoEvent } from '../shared/Constants';
 import { AttachmentStateContext } from '../shared/fileUpload';
 import { isAnyFileAttached } from '../shared/fileUpload/reducer/AttachmentHelper';
 import { GlobalTroubleshootEffects } from './GlobalTroubleshootEffects';
@@ -36,10 +37,9 @@ export function WizardLayout(props) {
     const { routeState: { activeSection, isCaseCreate }, } = useContext(RouteContext);
     const { getMetadata } = useMetadata();
     const [isAIChatMode, setIsAIChatMode] = useState(false);
-    const { caseCreationError, contactSSOName, caseType, product, caseState, hasInvalidEntitlements } = useCaseSelector((state) => ({
+    const { caseCreationError, caseType, product, caseState, hasInvalidEntitlements } = useCaseSelector((state) => ({
         caseState: state,
         caseCreationError: state.caseCreationError,
-        contactSSOName: state.caseDetails.contactSSOName,
         caseType: state.caseDetails.caseType,
         product: state.caseDetails.product,
         hasInvalidEntitlements: state.hasInvalidEntitlements,
@@ -47,9 +47,9 @@ export function WizardLayout(props) {
     const sessionRestoreDispatch = useContext(SessionRestoreDispatchContext);
     const caseDispatch = useCaseDispatch();
     const { sessionRestore: { activeSessionId, previousSessions }, } = useContext(SessionRestoreStateContext);
-    const { globalMetadataState: { allProducts, loggedInUser, loggedInUsersAccount, loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
+    const { globalMetadataState: { allProducts, loggedInUser, loggedInUsersAccount, loggedInUserRights, caseListTraditionalSupportAgreed, troubleshootTraditionalSupportAgreed, }, } = useContext(GlobalMetadataStateContext);
     const dispatchToGlobalMetadataReducer = useContext(GlobalMetadataDispatchContext);
-    const canAddAttachments = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ATTACHMENTS);
+    const apolloClient = useApolloClient();
     const { attachmentState } = useContext(AttachmentStateContext);
     const isAnyFileAttachedLocal = isAnyFileAttached(attachmentState.caseFiles.selectedLocalFiles);
     const [confirmationModalType, setConfirmationModalType] = useState(null);
@@ -75,8 +75,7 @@ export function WizardLayout(props) {
             viewedConfirmationModalsList.current.push(PreCaseConfirmationModalsEnum.ROCM_MODAL);
             isModalPresent = true;
         }
-        else if (canAddAttachments &&
-            !isAnyFileAttachedLocal &&
+        else if (!isAnyFileAttachedLocal &&
             !viewedConfirmationModalsList.current.includes(PreCaseConfirmationModalsEnum.NO_ATTACHMENT_MODAL)) {
             setConfirmationModalType(PreCaseConfirmationModalsEnum.NO_ATTACHMENT_MODAL);
             viewedConfirmationModalsList.current.push(PreCaseConfirmationModalsEnum.NO_ATTACHMENT_MODAL);
@@ -100,7 +99,7 @@ export function WizardLayout(props) {
                 "Try submitting again after a minute. Please ",
                 React.createElement(SupportFeedbackForm, { isInline: true }),
                 " if you continue to see this message.")));
-        submitCase(caseDispatch, sessionRestoreDispatch, caseState, isCaseCreate, errorMessageCaseSubmit500, loggedInUser.data.ssoUsername, loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data.secureSupport, isReSubmitting || false, RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true', sessionItem);
+        submitCase(caseDispatch, sessionRestoreDispatch, caseState, isCaseCreate, errorMessageCaseSubmit500, loggedInUser.data.ssoUsername, loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data.secureSupport, isReSubmitting || false, RouteUtils.getQueryParams(props.routeProps).caseCreate === 'true', sessionItem, apolloClient, hasTraditionalSupportSessionAgreed(caseListTraditionalSupportAgreed, troubleshootTraditionalSupportAgreed));
         // reset viewedModals on case submit
         viewedConfirmationModalsList.current = [];
         !isReSubmitting &&
@@ -109,6 +108,8 @@ export function WizardLayout(props) {
     const confirmSupportModal = (hasPreferredSecureSupportAccount) => {
         if (hasPreferredSecureSupportAccount) {
             setConfirmationModalType(PreCaseConfirmationModalsEnum.PREFERRED_GS4_Modal);
+            // track pendo event
+            pendoTrackEvent(preferredSSModalOpenPendoEvent);
         }
     };
     const onModalClose = () => {
@@ -117,11 +118,9 @@ export function WizardLayout(props) {
         }
         setConfirmationModalType(null);
     };
-    // Loading app metadata
     useEffect(() => {
-        fetchProducts(dispatchToGlobalMetadataReducer, contactSSOName);
-        // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [contactSSOName, dispatchToGlobalMetadataReducer]);
+        fetchProducts(dispatchToGlobalMetadataReducer, apolloClient);
+    }, [dispatchToGlobalMetadataReducer, apolloClient]);
     return (React.createElement(React.Fragment, null,
         React.createElement(GlobalTroubleshootEffects, { routeProps: props.routeProps }),
         activeSection !== AppRouteSections.DESCRIBE_IDEA && (React.createElement(PreCaseConfirmationModals, { onModalClose: onModalClose, confirmationModalType: confirmationModalType, onConfirm: () => submitCaseAndNavigate(caseCreationError) })),

package/lib/esm/components/wizardLayout/WizardMain.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardMain.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardMain.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAK,EAAE,EAAE,QAAQ,EAAE,cAAc,EAAkE,MAAM,OAAO,CAAC;AAExH,OAAO,EAAS,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAY9D,OAAO,EAAoB,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAcpF,eAAO,MAAM,iBAAiB,GAAI,UAAU,MAAM,KAAG,MAEpD,CAAC;AAEF,eAAO,MAAM,sBAAsB,GAAI,eAAe,MAAM,EAAE,UAAU,MAAM,EAAE,MAAM,MAAM,KAAG,MAqB9F,CAAC;AAGF,eAAO,MAAM,kBAAkB,GAC3B,eAAe,MAAM,EACrB,SAAS,MAAM,GAAG,SAAS,EAC3B,SAAS,MAAM,GAAG,SAAS,EAC3B,SAAS,MAAM,GAAG,SAAS,EAC3B,OAAO,MAAM,GAAG,SAAS,EACzB,UAAU,MAAM,EAChB,MAAM,MAAM,KACb,MAwCF,CAAC;AACF,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,qBAAqB,EAAE,CAAC,cAAc,EAAE,OAAO,KAAK,IAAI,CAAC;IACzD,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,YAAY,EAAE,OAAO,CAAC;IACtB,eAAe,EAAE,QAAQ,CAAC,cAAc,CAAC,OAAO,CAAC,CAAC,CAAC;IACnD,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,4BAA4B,CAAC,EAAE,OAAO,CAAC;IACvC,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,sBAAsB,CAAC,EAAE,OAAO,CAAC;CACpC;AAED,iBAAS,UAAU,CAAC,KAAK,EAAE,MAAM,qBAudhC;AACD,eAAe,UAAU,CAAC"}
+{"version":3,"file":"WizardMain.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardMain.tsx"],"names":[],"mappings":"AAyBA,OAAO,KAAK,EAAE,EAAE,QAAQ,EAAE,cAAc,EAAkE,MAAM,OAAO,CAAC;AAExH,OAAO,EAAS,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAY9D,OAAO,EAAoB,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAcpF,eAAO,MAAM,iBAAiB,GAAI,UAAU,MAAM,KAAG,MAEpD,CAAC;AAEF,eAAO,MAAM,sBAAsB,GAAI,eAAe,MAAM,EAAE,UAAU,MAAM,EAAE,MAAM,MAAM,KAAG,MAqB9F,CAAC;AAGF,eAAO,MAAM,kBAAkB,GAC3B,eAAe,MAAM,EACrB,SAAS,MAAM,GAAG,SAAS,EAC3B,SAAS,MAAM,GAAG,SAAS,EAC3B,SAAS,MAAM,GAAG,SAAS,EAC3B,OAAO,MAAM,GAAG,SAAS,EACzB,UAAU,MAAM,EAChB,MAAM,MAAM,KACb,MAwCF,CAAC;AACF,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,qBAAqB,EAAE,CAAC,cAAc,EAAE,OAAO,KAAK,IAAI,CAAC;IACzD,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,YAAY,EAAE,OAAO,CAAC;IACtB,eAAe,EAAE,QAAQ,CAAC,cAAc,CAAC,OAAO,CAAC,CAAC,CAAC;IACnD,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,4BAA4B,CAAC,EAAE,OAAO,CAAC;IACvC,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,sBAAsB,CAAC,EAAE,OAAO,CAAC;CACpC;AAED,iBAAS,UAAU,CAAC,KAAK,EAAE,MAAM,qBAoehC;AACD,eAAe,UAAU,CAAC"}

package/lib/esm/components/wizardLayout/WizardMain.js

@@ -22,6 +22,7 @@ import { Env } from '@cee-eng/hydrajs';
 import { getRHDirectHealthCheck, getRHDirectStatusCheck, } from '@ifd-ui/ask-redhat-core';
 import { Wizard, WizardNav, WizardNavItem, WizardStep, } from '@patternfly/react-core';
 import { LoadingIndicator } from '@rh-support/components';
+import { CSSUserModal, GlobalMetadataStateContext, setTraditionalSupportSessionAgreed, useGlobalDispatchContext, } from '@rh-support/react-context';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import trim from 'lodash/trim';
@@ -92,6 +93,11 @@ export const generateAIQuestion = (activeSection, product, version, summary, iss
 function WizardMain(props) {
     var _a, _b, _c, _d;
     const { isVariationA } = useAB();
+    const globalDispatchContext = useGlobalDispatchContext();
+    const { globalMetadataState: { troubleshootTraditionalSupportAgreed }, } = useContext(GlobalMetadataStateContext);
+    const onConfirmTraditionalSupportAgreement = () => {
+        setTraditionalSupportSessionAgreed(globalDispatchContext, true);
+    };
     const [showRestFlag, setShowRestFlag] = useState(false);
     const [aiServicesAvailable, setAIServicesAvailable] = useState(false); // default to false until services are confirmed available
     const recommendationDispatch = useContext(RecommendationDispatchContext);
@@ -418,6 +424,7 @@ function WizardMain(props) {
     // To add a new step to wizard first need to add the component to appRouteConfugurations
     // in useWizard file then add it to step squences in RouteConstNTypes
     return (React.createElement(React.Fragment, null,
+        React.createElement(CSSUserModal, { onConfirmTraditionalSupportAgreement: onConfirmTraditionalSupportAgreement, display: !troubleshootTraditionalSupportAgreed }),
         React.createElement(NewFeatureModal, null),
         steps.length !== 0 && (React.createElement(Route, { path: `${RouteUtils.seBasePath}/(${steps[0].id}|describe-issue|open-case)`, render: () => (React.createElement(Wizard, { isVisitRequired: true, nav: customNav, navAriaLabel: ` navAriaLabel steps `, footer: CustomFooter, onStepChange: onCurrentStepChanged }, wizardSteps)) })),
         React.createElement(Route, { exact: true, path: `${RouteUtils.seBasePath}/${AppRouteSections.SUBMIT_CASE}`, render: () => renderSubmitCasePage() })));

package/lib/esm/components/wizardLayout/WizardNavigation.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardNavigation.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardNavigation.tsx"],"names":[],"mappings":"AAeA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAExF,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAoB,eAAe,EAAE,qBAAqB,EAAE,MAAM,iCAAiC,CAAC;AAM3G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,UAAU,EAAE,OAAO,CAAC,qBAAqB,CAAC,CAAC;IAC3C,QAAQ,EAAE,MAAM,IAAI,CAAC;IACrB,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,gBAAgB,EAAE,CAAC,IAAI,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,0BAA0B,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IAC5E,kCAAkC,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACpF,qCAAqC,CAAC,EAAE,OAAO,CAAC;IAChD,gCAAgC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACjF,aAAa,CAAC,EAAE,GAAG,CAAC;IACpB,oBAAoB,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACrE,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,eAAe,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC3C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;IACpC,kBAAkB,CAAC,EAAE,MAAM,IAAI,CAAC;IAChC,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,mBAAmB,CAAC,EAAE,OAAO,CAAC;CACjC;AAGD,iBAAS,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAmbtC;kBAnbQ,gBAAgB;;;AAqbzB,eAAe,gBAAgB,CAAC"}
+{"version":3,"file":"WizardNavigation.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardNavigation.tsx"],"names":[],"mappings":"AAcA,OAAO,KAAmE,MAAM,OAAO,CAAC;AAExF,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAUvD,OAAO,EAAoB,eAAe,EAAE,qBAAqB,EAAE,MAAM,iCAAiC,CAAC;AAM3G,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;IACjD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,MAAM,EAAE,CAAC,CAAC,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,CAAC,KAAK,IAAI,CAAC;IACzD,UAAU,EAAE,OAAO,CAAC,qBAAqB,CAAC,CAAC;IAC3C,QAAQ,EAAE,MAAM,IAAI,CAAC;IACrB,mBAAmB,EAAE,CAAC,gCAAgC,EAAE,OAAO,KAAK,IAAI,CAAC;IACzE,gBAAgB,EAAE,CAAC,IAAI,EAAE,OAAO,KAAK,IAAI,CAAC;IAC1C,uBAAuB,CAAC,EAAE,OAAO,CAAC;IAClC,0BAA0B,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IAC5E,kCAAkC,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACpF,qCAAqC,CAAC,EAAE,OAAO,CAAC;IAChD,gCAAgC,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACjF,aAAa,CAAC,EAAE,GAAG,CAAC;IACpB,oBAAoB,EAAE,CAAC,KAAK,EAAE,KAAK,CAAC,cAAc,CAAC,OAAO,CAAC,KAAK,IAAI,CAAC;IACrE,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,eAAe,CAAC,EAAE,CAAC,KAAK,EAAE,OAAO,KAAK,IAAI,CAAC;IAC3C,sBAAsB,CAAC,EAAE,MAAM,IAAI,CAAC;IACpC,kBAAkB,CAAC,EAAE,MAAM,IAAI,CAAC;IAChC,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,mBAAmB,CAAC,EAAE,OAAO,CAAC;CACjC;AAGD,iBAAS,gBAAgB,CAAC,KAAK,EAAE,MAAM,qBAibtC;kBAjbQ,gBAAgB;;;AAmbzB,eAAe,gBAAgB,CAAC"}

package/lib/esm/components/wizardLayout/WizardNavigation.js

@@ -12,7 +12,6 @@ import { Button, ButtonVariant, WizardFooterWrapper } from '@patternfly/react-co
 import { useFetch, usePrevious } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanCreateCase } from '@rh-support/react-context';
 import { dtmTrackEventCaseCreationStepEncountered, getResTypeFromUrl, isFunctionalCookieAccepted, PreviousToNewCaseTypeMap, scrollIntoView, } from '@rh-support/utils';
-import find from 'lodash/find';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useEffect, useLayoutEffect, useRef, useState } from 'react';
@@ -32,14 +31,15 @@ import { RecommendationFeedbackModal } from '../Recommendations/RecommendationFe
 import { useIsSectionValid } from '../shared/useIsSectionValid';
 const defaultProps = {};
 function WizardNavigation(props) {
-    var _a, _b;
     const { t } = useTranslation();
     const { isVariationA } = useAB();
     const canCreateCase = useCanCreateCase();
     const { recommendationState } = useContext(RecommendationStateContext);
     const aiResponseState = useAIResponseState();
-    const { routeState: { activeSection, isNextBtnClickedToShowValidationError, noValidEntitlement, isSearchIntent, isCaseCreate, }, } = useContext(RouteContext);
-    const { globalMetadataState: { loggedInUsersAccount, allProducts, navBarRef }, } = useContext(GlobalMetadataStateContext);
+    const { routeState: { activeSection, isNextBtnClickedToShowValidationError, 
+    // noValidEntitlement,
+    isCaseCreate, }, } = useContext(RouteContext);
+    const { globalMetadataState: { loggedInUsersAccount, navBarRef }, } = useContext(GlobalMetadataStateContext);
     const { caseState, issue, summary, product, version, caseType } = useCaseSelector((state) => ({
         caseState: state,
         issue: state.caseDetails.issue,
@@ -49,8 +49,11 @@ function WizardNavigation(props) {
         caseType: state.caseDetails.caseType,
         manageSupportCases: state.selectedOwner.data.manageSupportCases,
     }), isEqual);
-    // To check if the user is entitled or not
-    const isEntitledProduct = (_b = find((_a = allProducts === null || allProducts === void 0 ? void 0 : allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult, (p) => p.product === caseState.caseDetails.product)) === null || _b === void 0 ? void 0 : _b.isEntitledProduct;
+    // isEntitledProduct — commented out; product-level entitlement now resolved from SFDCProductJSON__c
+    // const isEntitledProduct = find(
+    //     allProducts?.data?.productsResult,
+    //     (p) => p.product === caseState.caseDetails.product
+    // )?.isEntitledProduct;
     const dispatchToRouteReducer = useContext(RouteDispatchContext);
     const { activeSectionError, isSectionValidFn } = useIsSectionValid(activeSection);
     const [isRecsModalVisible, setIsRecsModalVisible] = useState(false);
@@ -251,7 +254,6 @@ function WizardNavigation(props) {
         }
         catch (e) { }
     });
-    const isEntitledProductLocal = isSearchIntent ? true : isEntitledProduct;
     const nextButtonDisabledLogic = () => {
         const isLoadingARH = props.isLoadingARH &&
             props.activeStep.id === AppRouteSections.RESOURCES &&
@@ -263,11 +265,10 @@ function WizardNavigation(props) {
         let value = isLoadingARH ||
             ((isEmpty(summary) || isEmpty(issue) || isEmpty(product) || isEmpty(version)) &&
                 props.activeStep.id === (isCaseCreate ? AppRouteSections.SUMMARIZE : AppRouteSections.TROUBLESHOOT)) ||
-            (!isEntitledProductLocal && props.activeStep.nextButtonLabel === 'Get support') ||
             props.activeStep.nextButtonLabel === 'Troubleshoot' ||
             !!activeSectionError ||
             (isSectionValidFn && !isSectionValidFn(props.activeStep.id) && isNextBtnClickedToShowValidationError) ||
-            noValidEntitlement ||
+            // noValidEntitlement ||
             isLoadingRecs;
         return value;
     };
@@ -287,7 +288,7 @@ function WizardNavigation(props) {
                 React.createElement("button", { onClick: props.onSeeMoreResources, className: "btn btn-app btn-primary main-nav-button", type: "button", disabled: isFunctionalCookieAccepted() &&
                         props.aiServicesAvailable &&
                         !aiResponseState.hasChunkReceived &&
-                        !aiResponseState.error }, t('Continue')))) : props.isAIChatMode && activeSection === AppRouteSections.RESOURCES ? (isCaseCreate ? (React.createElement("span", null,
+                        !aiResponseState.error }, isFunctionalCookieAccepted() ? t('See more resources') : t('Continue')))) : props.isAIChatMode && activeSection === AppRouteSections.RESOURCES ? (isCaseCreate ? (React.createElement("span", null,
                 React.createElement(Trans, { i18nKey: "<span>Return to</span> <button>case creation</button>", components: {
                         span: React.createElement("span", { className: "return-to-case-text" }),
                         button: (React.createElement(Button, { className: "return-to-case-btn", variant: "link", component: "a", onClick: props.onReturnToCaseCreation })),
@@ -296,7 +297,9 @@ function WizardNavigation(props) {
                         ? () => { var _a; return (_a = props.setIsAIChatMode) === null || _a === void 0 ? void 0 : _a.call(props, true); }
                         : () => onBack({}), className: "btn btn-app btn-open-white main-nav-button", "data-tracking-id": `prev-of-${activeSection}`, type: "button", disabled: !shouldShowBackToAIButton && isDisabledGoBack() }, shouldShowBackToAIButton ? t('Back to AI') : t('Go back'))),
                 React.createElement("button", { disabled: nextButtonDisabledLogic(), onClick: onNext, className: "btn btn-app btn-primary main-nav-button", "data-tracking-id": `next-of-${activeSection}`, type: "button" }, t(props.activeStep.nextButtonLabel)),
-                activeSection === AppRouteSections.RESOURCES && isFileRecommendationsTriggered && (React.createElement(Button, { onClick: handleFileRecsSelfSolved, variant: ButtonVariant.secondary, className: "issue-solved-button solved-issue-button", "data-tracking-id": "troubleshoot-self-solved-issue" }, t('I solved my issue'))))),
+                activeSection === AppRouteSections.RESOURCES &&
+                    isFileRecommendationsTriggered &&
+                    !loggedInUsersAccount.data.secureSupport && (React.createElement(Button, { onClick: handleFileRecsSelfSolved, variant: ButtonVariant.secondary, className: "issue-solved-button solved-issue-button", "data-tracking-id": "troubleshoot-self-solved-issue" }, t('I solved my issue'))))),
             React.createElement(RecommendationFeedbackModal, { isModalOpen: isRecsModalVisible, handleModalToggle: onRecsFeedbackModalToggle, modalContent: t(`Great, we're glad that resolved your issue`) }),
             activeSectionError ? (React.createElement("small", { className: "pf-v6-u-align-self-center pf-v6-u-ml-md text-red" }, activeSectionError)) : null)));
 }

package/lib/esm/constants/caseDetailsConstants.d.ts

@@ -11,7 +11,12 @@ export declare const CaseDetailsTabsEnum: {
 };
 export declare enum CaseStatusEnum {
     CLOSED = "Closed",
+    WAITING_ON_CUSTOMER_ACTION_REQUIRED = "Waiting on Customer Action Required",
+    WAITING_ON_CUSTOMER_SOLUTION_DELIVERED = "Waiting on Customer Solution Delivered",
+    IN_PROGRESS = "In Progress",
+    /** @deprecated Legacy alias -- do not use for new writes */
     WAITING_ON_CUSTOMER = "Waiting on Customer",
+    /** @deprecated Legacy alias -- do not use for new writes */
     WAITING_ON_REDHAT = "Waiting on Red Hat"
 }
 export declare enum CaseRecommendationEvalEnum {

package/lib/esm/constants/caseDetailsConstants.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"caseDetailsConstants.d.ts","sourceRoot":"","sources":["../../../src/constants/caseDetailsConstants.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,oCAAoC,yBAAyB,CAAC;AAE3E,eAAO,MAAM,mBAAmB;;;;;;;;;CAyB/B,CAAC;AAEF,oBAAY,cAAc;IACtB,MAAM,WAAW;IACjB,mBAAmB,wBAAwB;IAC3C,iBAAiB,uBAAuB;CAC3C;AAED,oBAAY,0BAA0B;IAClC,OAAO,MAAM;IACb,WAAW,OAAO;IAClB,OAAO,MAAM;CAChB;AAED,oBAAY,iBAAiB;IACzB,QAAQ,aAAa;IACrB,OAAO,YAAY;IACnB,MAAM,WAAW;IACjB,2BAA2B,gCAAgC;IAC3D,wBAAwB,6BAA6B;CACxD;AAED,eAAO,MAAM,0BAA0B,6DAA6D,CAAC;AAErG,eAAO,MAAM,mBAAmB,uCAAuC,CAAC;AAExE,eAAO,MAAM,kBAAkB,kDAAkD,CAAC;AAElF,eAAO,MAAM,iBAAiB,8EAA8E,CAAC"}
+{"version":3,"file":"caseDetailsConstants.d.ts","sourceRoot":"","sources":["../../../src/constants/caseDetailsConstants.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,oCAAoC,yBAAyB,CAAC;AAE3E,eAAO,MAAM,mBAAmB;;;;;;;;;CAyB/B,CAAC;AAEF,oBAAY,cAAc;IACtB,MAAM,WAAW;IACjB,mCAAmC,wCAAwC;IAC3E,sCAAsC,2CAA2C;IACjF,WAAW,gBAAgB;IAC3B,4DAA4D;IAC5D,mBAAmB,wBAAwB;IAC3C,4DAA4D;IAC5D,iBAAiB,uBAAuB;CAC3C;AAED,oBAAY,0BAA0B;IAClC,OAAO,MAAM;IACb,WAAW,OAAO;IAClB,OAAO,MAAM;CAChB;AAED,oBAAY,iBAAiB;IACzB,QAAQ,aAAa;IACrB,OAAO,YAAY;IACnB,MAAM,WAAW;IACjB,2BAA2B,gCAAgC;IAC3D,wBAAwB,6BAA6B;CACxD;AAED,eAAO,MAAM,0BAA0B,6DAA6D,CAAC;AAErG,eAAO,MAAM,mBAAmB,uCAAuC,CAAC;AAExE,eAAO,MAAM,kBAAkB,kDAAkD,CAAC;AAElF,eAAO,MAAM,iBAAiB,8EAA8E,CAAC"}

package/lib/esm/constants/caseDetailsConstants.js

@@ -29,7 +29,12 @@ export const CaseDetailsTabsEnum = {
 export var CaseStatusEnum;
 (function (CaseStatusEnum) {
     CaseStatusEnum["CLOSED"] = "Closed";
+    CaseStatusEnum["WAITING_ON_CUSTOMER_ACTION_REQUIRED"] = "Waiting on Customer Action Required";
+    CaseStatusEnum["WAITING_ON_CUSTOMER_SOLUTION_DELIVERED"] = "Waiting on Customer Solution Delivered";
+    CaseStatusEnum["IN_PROGRESS"] = "In Progress";
+    /** @deprecated Legacy alias -- do not use for new writes */
     CaseStatusEnum["WAITING_ON_CUSTOMER"] = "Waiting on Customer";
+    /** @deprecated Legacy alias -- do not use for new writes */
     CaseStatusEnum["WAITING_ON_REDHAT"] = "Waiting on Red Hat";
 })(CaseStatusEnum || (CaseStatusEnum = {}));
 export var CaseRecommendationEvalEnum;

package/lib/esm/context/CaseContext.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseContext.d.ts","sourceRoot":"","sources":["../../../src/context/CaseContext.tsx"],"names":[],"mappings":"AACA,OAAO,KAAK,MAAM,OAAO,CAAC;AAC1B,OAAO,EAAqE,sBAAsB,EAAE,MAAM,aAAa,CAAC;AAGxH,OAAO,EAAE,eAAe,EAAE,UAAU,EAAoB,MAAM,6BAA6B,CAAC;AAK5F,eAAO,MAAM,gBAAgB,oEAAiF,CAAC;AAC/G,eAAO,MAAM,YAAY,0DAAiE,CAAC;AAC3F,eAAO,MAAM,eAAe,iDAAoE,CAAC;AACjG,eAAO,MAAM,eAAe,iJAAoE,CAAC;AAGjG,wBAAgB,mBAAmB,CAAC,EAAE,QAAQ,EAAE;;CAAA,qBAM/C"}
+{"version":3,"file":"CaseContext.d.ts","sourceRoot":"","sources":["../../../src/context/CaseContext.tsx"],"names":[],"mappings":"AACA,OAAO,KAAK,MAAM,OAAO,CAAC;AAC1B,OAAO,EAAqE,sBAAsB,EAAE,MAAM,aAAa,CAAC;AAGxH,OAAO,EAAE,eAAe,EAAE,UAAU,EAAoB,MAAM,6BAA6B,CAAC;AAK5F,eAAO,MAAM,gBAAgB,oEAAiF,CAAC;AAC/G,eAAO,MAAM,YAAY,0DAAiE,CAAC;AAE3F,eAAO,MAAM,eAAe,iDAAoE,CAAC;AACjG,eAAO,MAAM,eAAe,iJAAoE,CAAC;AAGjG,wBAAgB,mBAAmB,CAAC,EAAE,QAAQ,EAAE;;CAAA,qBAM/C"}