@rh-support/troubleshoot 2.6.353 → 2.6.357

package/lib/esm/css/case.css

@@ -83,205 +83,7 @@ button,
 }
 
 .support-comment.comment-automated {
-    border-left: 4px solid #006d8c;
-    padding: 24px;
-}
-
-.support-comment.comment-automated header {
-    align-items: center;
-}
-
-.support-comment.comment-automated header h4 {
-    display: flex;
-    align-items: center;
-    gap: 8px;
-    font-size: 18px;
-    font-weight: 500;
-}
-
-.support-comment.comment-automated .asa-comment-author-icon {
-    width: 1rem;
-    height: 1rem;
-    flex-shrink: 0;
-    font-weight: bold;
-}
-
-.support-comment.comment-automated .asa-comment-alert.pf-v6-c-alert {
-    margin-top: 16px;
-    padding: 16px;
-    background-color: #fff;
-    border: 2px solid #5e40be;
-    border-radius: 16px;
-    box-shadow: none;
-}
-
-.support-comment.comment-automated .asa-comment-alert.pf-v6-c-alert::before {
-    display: none;
-}
-
-.support-comment.comment-automated .asa-comment-alert .pf-v6-c-alert__icon {
-    color: #5e40be;
-}
-
-.support-comment.comment-automated .asa-comment-alert .pf-v6-c-alert__title {
-    font-weight: 600;
-}
-
-.asa-discussion-alert.pf-v6-c-alert {
-    margin: 0 0 16px;
-    padding: 16px;
-    background-color: #fff;
-    border: 2px solid #5e40be;
-    border-radius: 16px;
-    box-shadow: none;
-}
-
-.asa-discussion-alert.pf-v6-c-alert::before {
-    display: none;
-}
-
-.asa-discussion-alert .pf-v6-c-alert__icon {
-    color: #5e40be;
-}
-
-.asa-discussion-alert .pf-v6-c-alert__title {
-    font-weight: 600;
-}
-
-.asa-discussion-alert .pf-v6-c-alert__description a {
-    text-decoration: underline;
-}
-
-.asa-send-feedback-link,
-.asa-send-feedback-link.pf-v6-c-button,
-.asa-send-feedback-link.pf-v6-c-button.pf-m-link,
-.asa-send-feedback-link .pf-v6-c-button__text {
-    text-decoration: none;
-}
-
-.asa-send-feedback-link:hover,
-.asa-send-feedback-link:focus,
-.asa-send-feedback-link.pf-v6-c-button:hover,
-.asa-send-feedback-link.pf-v6-c-button:focus,
-.asa-send-feedback-link:hover .pf-v6-c-button__text,
-.asa-send-feedback-link:focus .pf-v6-c-button__text {
-    text-decoration: none;
-}
-
-.asa-comment-feedback-modal,
-#asa-comment-feedback-modal {
-    font-size: 14px;
-}
-
-.asa-comment-feedback-modal .pf-v6-c-modal-box__close,
-#asa-comment-feedback-modal .pf-v6-c-modal-box__close {
-    display: none;
-}
-
-.asa-comment-feedback-modal-title-row {
-    display: flex;
-    align-items: flex-start;
-    justify-content: space-between;
-    gap: 16px;
-    width: 100%;
-}
-
-.asa-comment-feedback-modal-close.pf-v6-c-button,
-.asa-comment-feedback-modal-close.pf-v6-c-button.pf-m-plain,
-.asa-comment-feedback-modal-close.pf-v6-c-button:hover,
-.asa-comment-feedback-modal-close.pf-v6-c-button:focus,
-.asa-comment-feedback-modal-close.pf-v6-c-button:active {
-    background: transparent;
-    background-color: transparent;
-    box-shadow: none;
-}
-
-.asa-comment-feedback-modal .asa-comment-feedback-modal-title,
-#asa-comment-feedback-modal .asa-comment-feedback-modal-title {
-    font-size: 24px;
-    font-weight: 600;
-    line-height: 1.3;
-    margin: 0;
-}
-
-.asa-comment-feedback-modal .asa-comment-feedback-modal-description,
-.asa-comment-feedback-modal .pf-v6-c-form__label,
-.asa-comment-feedback-modal .pf-v6-c-form__label-text,
-.asa-comment-feedback-modal .asa-feedback-rating-option,
-.asa-comment-feedback-modal .pf-v6-c-form-control,
-.asa-comment-feedback-modal textarea,
-.asa-comment-feedback-modal .asa-feedback-privacy,
-.asa-comment-feedback-modal .pf-v6-c-button,
-#asa-comment-feedback-modal .asa-comment-feedback-modal-description,
-#asa-comment-feedback-modal .pf-v6-c-form__label,
-#asa-comment-feedback-modal .pf-v6-c-form__label-text,
-#asa-comment-feedback-modal .asa-feedback-rating-option,
-#asa-comment-feedback-modal .pf-v6-c-form-control,
-#asa-comment-feedback-modal textarea,
-#asa-comment-feedback-modal .asa-feedback-privacy,
-#asa-comment-feedback-modal .pf-v6-c-button {
-    font-size: 14px;
-}
-
-.asa-comment-feedback-modal .asa-comment-feedback-modal-description,
-#asa-comment-feedback-modal .asa-comment-feedback-modal-description {
-    margin-bottom: 1rem;
-}
-
-.asa-comment-feedback-modal .asa-feedback-privacy {
-    color: #151515;
-    line-height: 21px;
-}
-
-.asa-comment-feedback-modal .asa-feedback-rating-option {
-    background-color: #fff;
-    color: #151515;
-}
-
-.asa-comment-feedback-modal .asa-feedback-rating-option .pf-v6-c-icon,
-.asa-comment-feedback-modal .asa-feedback-rating-option svg {
-    color: #151515;
-    fill: currentColor;
-    background: transparent;
-}
-
-.support-comment.comment-automated .comment-body {
-    margin-top: 16px;
-}
-
-.support-comment.comment-automated .comment-body > .push-top-narrow {
-    margin-top: 0;
-}
-
-.asa-feedback-rating-options {
-    display: flex;
-    gap: 16px;
-    width: 100%;
-}
-
-.asa-feedback-rating-option {
-    flex: 1;
-    display: flex;
-    flex-direction: column;
-    align-items: center;
-    justify-content: center;
-    gap: 8px;
-    padding: 8px 16px;
-    border: 1px solid var(--pf-t--global--border--color--default, #e0e0e0);
-    border-radius: 6px;
-    background: transparent;
-    cursor: pointer;
-    color: inherit;
-}
-
-.asa-feedback-rating-option:hover,
-.asa-feedback-rating-option:focus {
-    border-color: var(--pf-t--global--border--color--hover, #0066cc);
-}
-
-.asa-feedback-rating-option.is-selected {
-    border-color: var(--pf-t--global--border--color--clicked, #0066cc);
-    box-shadow: inset 0 0 0 1px var(--pf-t--global--border--color--clicked, #0066cc);
+    border-left: 4px solid #046a89;
 }
 
 .support-comment.comment-external-tracker {
@@ -322,11 +124,12 @@ button,
 }
 
 .support-comment .comment-body ul {
-    list-style: '-';
+    list-style: '- ';
+    padding-left: 1.5em;
 }
 
-.support-comment .comment-body blockquote {
-    border-left: 5px solid #c0c0c0 !important;
+.support-comment .comment-body ol {
+    padding-left: 1.5em;
 }
 
 #case-description ul {
@@ -438,7 +241,13 @@ button,
 }
 
 .comment-body .attachment-download-btn {
+    --pf-v6-c-button--m-link--m-inline--TextDecorationLine: none;
+    --pf-v6-c-button--m-link--m-inline--hover--TextDecorationLine: none;
+    --pf-v6-c-button--TextDecorationLine: none;
+    --pf-v6-c-button--hover--TextDecorationLine: none;
     padding: 0px 3px;
+    white-space: nowrap;
+    text-decoration: none;
 }
 
 .downshift input[disabled] + label {
@@ -513,23 +322,28 @@ button,
 }
 
 .case-comment-input-container {
-    display: -ms-flexbox;
     display: flex;
+    align-items: center;
+    gap: 0.5rem;
+}
+
+.case-comment-input-container .case-comment-search-input-wrapper {
     position: relative;
+    flex: 1;
 }
 
-.case-comment-input-container input {
-    padding-right: 35px;
-    margin-right: 1rem;
+.case-comment-input-container .case-comment-search-input-wrapper input {
+    padding-right: 2rem;
 }
 
 .case-comment-input-container .clear-btn {
     position: absolute;
-    top: 8px;
-    right: 92px;
+    top: 50%;
+    right: 0.25rem;
+    transform: translateY(-50%);
     font-size: 14px;
     background-color: transparent;
-    padding: 0 1rem;
+    padding: 0 0.5rem;
 }
 
 .ReactVirtualized__List:focus {
@@ -546,6 +360,43 @@ input[aria-invalid='true'].pf-v6-c-form-control {
     padding-left: 1.5em;
 }
 
+.comment-body ol,
+.markdown-preview ol {
+    padding-left: 1.5em;
+}
+
+.comment-body .ql-align-center {
+    text-align: center;
+}
+
+.comment-body .ql-align-right {
+    text-align: right;
+}
+
+.comment-body .ql-align-justify {
+    text-align: justify;
+}
+
+.comment-body .ql-indent-1 {
+    padding-left: 3em;
+}
+
+.comment-body .ql-indent-2 {
+    padding-left: 6em;
+}
+
+.comment-body .ql-indent-3 {
+    padding-left: 9em;
+}
+
+.comment-body .ql-indent-4 {
+    padding-left: 12em;
+}
+
+.comment-body .ql-indent-5 {
+    padding-left: 15em;
+}
+
 .tab-title-with-badge {
     display: flex;
     align-items: center;

package/lib/esm/graphql/index.d.ts

@@ -0,0 +1,4 @@
+export * from './queries';
+export * from './mutations';
+export * from './schemas';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/graphql/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/graphql/index.ts"],"names":[],"mappings":"AAAA,cAAc,WAAW,CAAC;AAC1B,cAAc,aAAa,CAAC;AAC5B,cAAc,WAAW,CAAC"}

package/lib/esm/graphql/index.js

@@ -0,0 +1,3 @@
+export * from './queries';
+export * from './mutations';
+export * from './schemas';

package/lib/esm/graphql/mutations/createRMECaseEscalation.d.ts

@@ -0,0 +1,2 @@
+export declare const CREATE_RME_CASE_ESCALATION: import("@apollo/client").DocumentNode;
+//# sourceMappingURL=createRMECaseEscalation.d.ts.map

package/lib/esm/graphql/mutations/createRMECaseEscalation.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"createRMECaseEscalation.d.ts","sourceRoot":"","sources":["../../../../src/graphql/mutations/createRMECaseEscalation.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,0BAA0B,uCAsBtC,CAAC"}

package/lib/esm/graphql/mutations/createRMECaseEscalation.js

@@ -0,0 +1,24 @@
+import { gql } from '@apollo/client/core';
+export const CREATE_RME_CASE_ESCALATION = gql `
+    mutation CreateRMECaseEscalation($caseInput: RedHatSupportCaseCreateRepresentation!) {
+        redhat_support_uiapi {
+            CaseCreate(input: { RedHatSupportCase: $caseInput }) {
+                RedHatSupportRecord {
+                    Id
+                    CaseNumber__c {
+                        value
+                    }
+                    Status {
+                        value
+                    }
+                    Subject {
+                        value
+                    }
+                    ParentId {
+                        value
+                    }
+                }
+            }
+        }
+    }
+`;

package/lib/esm/graphql/mutations/index.d.ts

@@ -0,0 +1,2 @@
+export { CREATE_RME_CASE_ESCALATION } from './createRMECaseEscalation';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/graphql/mutations/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/graphql/mutations/index.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,0BAA0B,EAAE,MAAM,2BAA2B,CAAC"}

package/lib/esm/graphql/mutations/index.js

@@ -0,0 +1 @@
+export { CREATE_RME_CASE_ESCALATION } from './createRMECaseEscalation';

package/lib/esm/graphql/queries/getEscalationDetails.d.ts

@@ -0,0 +1,2 @@
+export declare const GET_ESCALATION_DETAILS: import("@apollo/client").DocumentNode;
+//# sourceMappingURL=getEscalationDetails.d.ts.map

package/lib/esm/graphql/queries/getEscalationDetails.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"getEscalationDetails.d.ts","sourceRoot":"","sources":["../../../../src/graphql/queries/getEscalationDetails.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,sBAAsB,uCA6BlC,CAAC"}

package/lib/esm/graphql/queries/getEscalationDetails.js

@@ -0,0 +1,31 @@
+import { gql } from '@apollo/client/core';
+export const GET_ESCALATION_DETAILS = gql `
+    query getEscalationDetails($where: RedHatSupportCase_Filter) {
+        redhat_support_uiapi {
+            query {
+                RedHatSupportCase(where: $where) {
+                    edges {
+                        node {
+                            CaseNumber__c {
+                                value
+                            }
+                            Subject {
+                                value
+                            }
+                            Status {
+                                value
+                            }
+                            Owner {
+                                ... on RedHatSupportGroup {
+                                    Name {
+                                        value
+                                    }
+                                }
+                            }
+                        }
+                    }
+                }
+            }
+        }
+    }
+`;

package/lib/esm/graphql/queries/index.d.ts

@@ -0,0 +1,2 @@
+export { GET_ESCALATION_DETAILS } from './getEscalationDetails';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/graphql/queries/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/graphql/queries/index.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,sBAAsB,EAAE,MAAM,wBAAwB,CAAC"}

package/lib/esm/graphql/queries/index.js

@@ -0,0 +1 @@
+export { GET_ESCALATION_DETAILS } from './getEscalationDetails';

package/lib/esm/graphql/schemas/escalation.d.ts

@@ -0,0 +1,66 @@
+export interface CreateRMECaseEscalationVariables {
+    caseInput: {
+        Subject: string;
+        Description: string;
+        Status: string;
+        Origin: string;
+        Priority: string;
+        Type: string;
+        RecordTypeId: string;
+        ParentId: string;
+        EscalationCategory__c: string;
+        ImpactOnUserOrBusiness__c: string;
+    };
+}
+export interface CreateRMECaseEscalationResponse {
+    redhat_support_uiapi: {
+        CaseCreate: {
+            RedHatSupportRecord: {
+                Id: string;
+                CaseNumber__c: {
+                    value: string;
+                };
+                Status: {
+                    value: string;
+                };
+                Subject: {
+                    value: string;
+                };
+                ParentId: {
+                    value: string;
+                };
+            };
+        };
+    };
+}
+export interface GetEscalationDetailsVariables {
+    where: {
+        ParentId: {
+            eq: string;
+        };
+    } | {
+        and: Array<Record<string, unknown>>;
+    };
+}
+export interface GetEscalationDetailsResponse {
+    redhat_support_uiapi: {
+        query: {
+            RedHatSupportCase: {
+                edges: Array<{
+                    node: {
+                        CaseNumber__c: {
+                            value: string;
+                        };
+                        Subject: {
+                            value: string;
+                        };
+                        Status: {
+                            value: string;
+                        };
+                    };
+                }>;
+            };
+        };
+    };
+}
+//# sourceMappingURL=escalation.d.ts.map

package/lib/esm/graphql/schemas/escalation.d.ts.map

@@ -0,0 +1 @@
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package/lib/esm/graphql/schemas/escalation.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/graphql/schemas/index.d.ts

@@ -0,0 +1,2 @@
+export * from './escalation';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/graphql/schemas/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/graphql/schemas/index.ts"],"names":[],"mappings":"AAAA,cAAc,cAAc,CAAC"}

package/lib/esm/graphql/schemas/index.js

@@ -0,0 +1 @@
+export * from './escalation';

package/lib/esm/hooks/useCaseComments/caseCommentsQuery.d.ts

@@ -0,0 +1,4 @@
+import { TypedDocumentNode } from '@apollo/client/core';
+import { ICaseCommentsVariables, IGetCaseCommentsQueryResponse } from './types';
+export declare const GET_CASE_COMMENTS: TypedDocumentNode<IGetCaseCommentsQueryResponse, ICaseCommentsVariables>;
+//# sourceMappingURL=caseCommentsQuery.d.ts.map

package/lib/esm/hooks/useCaseComments/caseCommentsQuery.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"caseCommentsQuery.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/caseCommentsQuery.ts"],"names":[],"mappings":"AAAA,OAAO,EAAO,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AAE7D,OAAO,EAAE,sBAAsB,EAAE,6BAA6B,EAAE,MAAM,SAAS,CAAC;AAEhF,eAAO,MAAM,iBAAiB,EAAE,iBAAiB,CAAC,6BAA6B,EAAE,sBAAsB,CAkDtG,CAAC"}

package/lib/esm/hooks/useCaseComments/caseCommentsQuery.js

@@ -0,0 +1,52 @@
+import { gql } from '@apollo/client/core';
+export const GET_CASE_COMMENTS = gql `
+    query GetCaseComments(
+        $filter: RedHatSupportCaseComment__c_Filter!
+        $orderBy: RedHatSupportCaseComment__c_OrderBy
+        $first: Int
+    ) {
+        redhat_support_uiapi {
+            query {
+                RedHatSupportCaseComment__c(where: $filter, orderBy: $orderBy, first: $first) {
+                    edges {
+                        node {
+                            Id
+                            Name {
+                                value
+                            }
+                            Body__c {
+                                value
+                            }
+                            CreatedBy {
+                                Name {
+                                    value
+                                }
+                            }
+                            IsCustomer__c {
+                                value
+                            }
+                            IsAssociate__c {
+                                value
+                            }
+                            LastModifiedDate {
+                                value
+                            }
+                            Visibility__c {
+                                value
+                                displayValue
+                            }
+                            LastModifiedBy {
+                                Name {
+                                    value
+                                }
+                            }
+                            CreatedDate {
+                                value
+                            }
+                        }
+                    }
+                }
+            }
+        }
+    }
+`;

package/lib/esm/hooks/useCaseComments/index.d.ts

@@ -0,0 +1,7 @@
+export { CREATE_CASE_COMMENT } from '@rh-support/utils';
+export { GET_CASE_COMMENTS } from './caseCommentsQuery';
+export { deriveCreatedByType, deriveIsPublic, mapCaseCommentNode, mapCaseCommentsResponse, mapVisibility, } from './mapCaseComment';
+export type { ICaseCommentEdge, ICaseCommentNode, ICaseCommentsConnection, ICreateCaseCommentResponse, ICreateCaseCommentVariables, IGetCaseCommentsQueryResponse, IUseCaseCommentsOptions, } from './types';
+export { useCaseComments } from './useCaseComments';
+export { useCreateCaseComment } from './useCreateCaseComment';
+//# sourceMappingURL=index.d.ts.map

package/lib/esm/hooks/useCaseComments/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/hooks/useCaseComments/index.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,mBAAmB,EAAE,MAAM,mBAAmB,CAAC;AACxD,OAAO,EAAE,iBAAiB,EAAE,MAAM,qBAAqB,CAAC;AACxD,OAAO,EACH,mBAAmB,EACnB,cAAc,EACd,kBAAkB,EAClB,uBAAuB,EACvB,aAAa,GAChB,MAAM,kBAAkB,CAAC;AAC1B,YAAY,EACR,gBAAgB,EAChB,gBAAgB,EAChB,uBAAuB,EACvB,0BAA0B,EAC1B,2BAA2B,EAC3B,6BAA6B,EAC7B,uBAAuB,GAC1B,MAAM,SAAS,CAAC;AACjB,OAAO,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AACpD,OAAO,EAAE,oBAAoB,EAAE,MAAM,wBAAwB,CAAC"}

package/lib/esm/hooks/useCaseComments/index.js

@@ -0,0 +1,5 @@
+export { CREATE_CASE_COMMENT } from '@rh-support/utils';
+export { GET_CASE_COMMENTS } from './caseCommentsQuery';
+export { deriveCreatedByType, deriveIsPublic, mapCaseCommentNode, mapCaseCommentsResponse, mapVisibility, } from './mapCaseComment';
+export { useCaseComments } from './useCaseComments';
+export { useCreateCaseComment } from './useCreateCaseComment';

package/lib/esm/hooks/useCaseComments/mapCaseComment.d.ts

@@ -0,0 +1,25 @@
+import { ICaseComment } from '@cee-eng/hydrajs/@types/api/public/case';
+import { ICaseCommentNode, IGetCaseCommentsQueryResponse } from './types';
+/**
+ * The GraphQL API HTML-encodes comment bodies on storage/retrieval
+ * (e.g. > becomes >, & becomes &). Two-pass decode
+ * handles both single- and double-encoded entities, plus numeric refs.
+ *
+ * TODO: The double-encoding is a backend bug in the Salesforce UIAPI — it encodes on both
+ * write and read. Once the backend is fixed, replace with a single `unescape(text)` call.
+ */
+export declare function decodeHtmlEntities(text: string): string;
+/**
+ * Derives the comment author type with priority: Associate > Customer.
+ * Falls back to 'Customer' when no flags match.
+ */
+export declare function deriveCreatedByType(isAssociate: boolean, isCustomer: boolean): string;
+export declare function deriveIsPublic(visibility: string | null | undefined): boolean;
+export declare function mapVisibility(isPublic: boolean): string;
+/**
+ * Converts a raw Salesforce CaseComment GraphQL node (with wrapped `{ value }` fields)
+ * into the flat ICaseComment interface expected by the discussion UI layer.
+ */
+export declare function mapCaseCommentNode(node: ICaseCommentNode): ICaseComment;
+export declare function mapCaseCommentsResponse(data: IGetCaseCommentsQueryResponse | undefined): ICaseComment[];
+//# sourceMappingURL=mapCaseComment.d.ts.map

package/lib/esm/hooks/useCaseComments/mapCaseComment.d.ts.map

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