@oneuptime/common 14.0.2 → 14.0.5

package/Tests/Server/Services/IncidentCreateFromAlerts.test.ts

@@ -0,0 +1,1284 @@
+import Semaphore, {
+  SemaphoreMutex,
+} from "../../../Server/Infrastructure/Semaphore";
+import AlertFeedService from "../../../Server/Services/AlertFeedService";
+import AlertService from "../../../Server/Services/AlertService";
+import AutoRemediationRuleEngineService from "../../../Server/Services/AutoRemediationRuleEngineService";
+import CustomFieldMappingService from "../../../Server/Services/CustomFieldMappingService";
+import IncidentAlertService, {
+  LinkAlertsToIncidentResult,
+} from "../../../Server/Services/IncidentAlertService";
+import IncidentFeedService from "../../../Server/Services/IncidentFeedService";
+import IncidentGroupingEngineService from "../../../Server/Services/IncidentGroupingEngineService";
+import IncidentLabelRuleEngineService from "../../../Server/Services/IncidentLabelRuleEngineService";
+import IncidentMeasurementValueService from "../../../Server/Services/IncidentMeasurementValueService";
+import IncidentOnCallRuleEngineService from "../../../Server/Services/IncidentOnCallRuleEngineService";
+import IncidentOwnerRuleEngineService from "../../../Server/Services/IncidentOwnerRuleEngineService";
+import IncidentPrivacyRuleEngineService from "../../../Server/Services/IncidentPrivacyRuleEngineService";
+import IncidentService from "../../../Server/Services/IncidentService";
+import IncidentSlaService from "../../../Server/Services/IncidentSlaService";
+import IncidentStateService from "../../../Server/Services/IncidentStateService";
+import IncidentStateTimelineService from "../../../Server/Services/IncidentStateTimelineService";
+import ProjectService from "../../../Server/Services/ProjectService";
+import RunbookRuleEngineService from "../../../Server/Services/RunbookRuleEngineService";
+import UserService from "../../../Server/Services/UserService";
+import { OnCreate } from "../../../Server/Types/Database/Hooks";
+import AIIncidentInvestigationRunner from "../../../Server/Utils/AI/SRE/IncidentInvestigationRunner";
+import ProjectScopedReferenceValidator from "../../../Server/Utils/Database/ProjectScopedReferenceValidator";
+import logger from "../../../Server/Utils/Logger";
+import ProductAnalytics from "../../../Server/Utils/ProductAnalytics";
+import SloRecordReferenceValidator from "../../../Server/Utils/Slo/SloRecordReferenceValidator";
+import Alert from "../../../Models/DatabaseModels/Alert";
+import { AlertFeedEventType } from "../../../Models/DatabaseModels/AlertFeed";
+import Incident from "../../../Models/DatabaseModels/Incident";
+import IncidentAlert from "../../../Models/DatabaseModels/IncidentAlert";
+import { IncidentFeedEventType } from "../../../Models/DatabaseModels/IncidentFeed";
+import IncidentState from "../../../Models/DatabaseModels/IncidentState";
+import IncidentStateTimeline from "../../../Models/DatabaseModels/IncidentStateTimeline";
+import URL from "../../../Types/API/URL";
+import DatabaseCommonInteractionProps from "../../../Types/BaseDatabase/DatabaseCommonInteractionProps";
+import OneUptimeDate from "../../../Types/Date";
+import { INCIDENT_ALERT_IDS_TO_LINK_KEY } from "../../../Types/Incident/IncidentAlertLink";
+import { JSONObject } from "../../../Types/JSON";
+import ObjectID from "../../../Types/ObjectID";
+import PositiveNumber from "../../../Types/PositiveNumber";
+import Permission, {
+  UserTenantAccessPermission,
+} from "../../../Types/Permission";
+import UserType from "../../../Types/UserType";
+import { afterEach, beforeEach, describe, expect, test } from "@jest/globals";
+import { FindOperator } from "typeorm";
+
+/*
+ * Declaring an incident from alerts, and carrying incident state changes over
+ * to linked alerts, at the two places they hook into existing services:
+ *
+ * - IncidentService.onBeforeCreate checks miscDataProps.alertIdsToLink BEFORE
+ *   the incident number is taken, so a bad id neither burns a number nor
+ *   leaves an incident behind; onCreateSuccess links the alerts once the
+ *   incident exists, and a failing link never fails the incident;
+ * - IncidentStateTimelineService.onCreateSuccess hands the incident's new
+ *   CURRENT state to the linked-alert cascade, after its mutex is released,
+ *   and never waits on it or fails because of it.
+ *
+ * Everything around those hooks is stubbed; the cascade and the link helpers
+ * have their own tests.
+ */
+
+const PROJECT_ID: ObjectID = new ObjectID(
+  "0194c3a9-0000-4000-8000-000000000001",
+);
+const INCIDENT_ID: ObjectID = new ObjectID(
+  "0194c3a9-0000-4000-8000-0000000000a1",
+);
+const ALERT_ID: string = "0194c3a9-0000-4000-8000-0000000000b1";
+const ALERT_ID_2: string = "0194c3a9-0000-4000-8000-0000000000b2";
+const FOREIGN_ALERT_ID: string = "0194c3a9-0000-4000-8000-0000000000bf";
+const USER_ID: ObjectID = new ObjectID("0194c3a9-0000-4000-8000-0000000000c1");
+const OTHER_USER_ID: ObjectID = new ObjectID(
+  "0194c3a9-0000-4000-8000-0000000000c2",
+);
+const CREATED_STATE_ID: string = "0194c3a9-0000-4000-8000-0000000000d1";
+const ACKNOWLEDGED_STATE_ID: string = "0194c3a9-0000-4000-8000-0000000000d2";
+const SEVERITY_ID: ObjectID = new ObjectID(
+  "0194c3a9-0000-4000-8000-0000000000e1",
+);
+
+type HookFunction = (...args: Array<unknown>) => Promise<unknown>;
+
+function callHook<T>(
+  service: unknown,
+  name: string,
+  ...args: Array<unknown>
+): Promise<T> {
+  const hooks: Record<string, HookFunction> = service as Record<
+    string,
+    HookFunction
+  >;
+  return hooks[name]!.apply(service, args) as Promise<T>;
+}
+
+function userProps(permission: Permission): DatabaseCommonInteractionProps {
+  const tenantPermission: UserTenantAccessPermission = {
+    projectId: PROJECT_ID,
+    _type: "UserTenantAccessPermission",
+    permissions: [
+      {
+        _type: "UserPermission",
+        permission: permission,
+        labelIds: [],
+        isBlockPermission: false,
+      },
+    ],
+  };
+
+  return {
+    tenantId: PROJECT_ID,
+    userId: USER_ID,
+    userType: UserType.User,
+    userTenantAccessPermission: {
+      [PROJECT_ID.toString()]: tenantPermission,
+    },
+  };
+}
+
+// An API key: a project tenant and no user.
+function apiKeyProps(): DatabaseCommonInteractionProps {
+  const props: DatabaseCommonInteractionProps = userProps(
+    Permission.ProjectMember,
+  );
+  delete props.userId;
+  props.userType = UserType.API;
+  return props;
+}
+
+async function settle(): Promise<void> {
+  // Let fire-and-forget chains run to completion while the stubs are live.
+  for (let i: number = 0; i < 5; i++) {
+    await new Promise<void>((resolve: () => void) => {
+      setTimeout(resolve, 0);
+    });
+  }
+}
+
+let errorLog: jest.SpyInstance;
+
+beforeEach(() => {
+  errorLog = jest.spyOn(logger, "error").mockImplementation((() => {
+    // quiet
+  }) as never);
+});
+
+afterEach(async () => {
+  await settle();
+  jest.restoreAllMocks();
+});
+
+describe("IncidentService.onBeforeCreate with alerts to link", () => {
+  let counter: jest.SpyInstance;
+  let validate: jest.SpyInstance;
+
+  beforeEach(() => {
+    const createdState: IncidentState = new IncidentState();
+    createdState._id = CREATED_STATE_ID;
+
+    jest
+      .spyOn(IncidentStateService, "findOneBy")
+      .mockResolvedValue(createdState as never);
+    jest
+      .spyOn(
+        ProjectScopedReferenceValidator,
+        "validateReferencesBelongToProject",
+      )
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(
+        SloRecordReferenceValidator,
+        "validateServiceLevelObjectivesBelongToProject",
+      )
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(CustomFieldMappingService, "applyMappingsToCreate")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(UserService, "getUserMarkdownString")
+      .mockResolvedValue("**A responder**" as never);
+
+    counter = jest
+      .spyOn(ProjectService, "incrementAndGetIncidentCounter")
+      .mockResolvedValue({ counter: 17, prefix: "INC-" } as never);
+
+    // The project's alerts: ALERT_ID and ALERT_ID_2. FOREIGN_ALERT_ID is not.
+    jest.spyOn(AlertService, "findBy").mockImplementation((async (args: {
+      query: { _id: unknown };
+    }): Promise<Array<Alert>> => {
+      const ids: Array<string> = Object.values(
+        (args.query._id as FindOperator<unknown>).objectLiteralParameters || {},
+      )[0] as Array<string>;
+
+      return ids
+        .filter((id: string) => {
+          return id !== FOREIGN_ALERT_ID;
+        })
+        .map((id: string) => {
+          const alert: Alert = new Alert();
+          alert._id = id;
+          return alert;
+        });
+    }) as never);
+
+    validate = jest.spyOn(
+      IncidentAlertService,
+      "validateAlertIdsForNewIncident",
+    );
+  });
+
+  function buildIncident(): Incident {
+    const incident: Incident = new Incident();
+    incident.projectId = PROJECT_ID;
+    incident.title = "Checkout is failing";
+    incident.incidentSeverityId = SEVERITY_ID;
+    return incident;
+  }
+
+  function onBeforeCreate(
+    miscDataProps: JSONObject | undefined,
+    props: DatabaseCommonInteractionProps = userProps(Permission.ProjectMember),
+  ): Promise<OnCreate<Incident>> {
+    return callHook<OnCreate<Incident>>(IncidentService, "onBeforeCreate", {
+      data: buildIncident(),
+      miscDataProps: miscDataProps,
+      props: props,
+    });
+  }
+
+  test("without miscDataProps nothing is validated or carried forward", async () => {
+    const result: OnCreate<Incident> = await onBeforeCreate(undefined);
+
+    expect(validate).not.toHaveBeenCalled();
+    expect(result.carryForward).toBeNull();
+    expect(counter).toHaveBeenCalledTimes(1);
+  });
+
+  test("miscDataProps with other keys (owners) leave the alerts alone", async () => {
+    const result: OnCreate<Incident> = await onBeforeCreate({
+      ownerUsers: [USER_ID.toString()],
+    });
+
+    expect(validate).not.toHaveBeenCalled();
+    expect(result.carryForward).toBeNull();
+  });
+
+  test("a null list is treated as no list", async () => {
+    const result: OnCreate<Incident> = await onBeforeCreate({
+      [INCIDENT_ALERT_IDS_TO_LINK_KEY]: null,
+    });
+
+    expect(validate).not.toHaveBeenCalled();
+    expect(result.carryForward).toBeNull();
+  });
+
+  test.each([
+    ["not a list", ALERT_ID, "must be an array of alert ids"],
+    [
+      "a list holding something other than an id",
+      [ALERT_ID, 7],
+      "must only contain alert ids",
+    ],
+    [
+      "a list holding a malformed id",
+      ["not-a-uuid"],
+      "must only contain alert ids",
+    ],
+    ["an empty list", [], "Please select at least one alert"],
+    [
+      "more than 50 alerts",
+      Array.from({ length: 51 }, () => {
+        return ObjectID.generate().toString();
+      }),
+      "You can link at most 50 alerts",
+    ],
+    [
+      "an alert from another project",
+      [ALERT_ID, FOREIGN_ALERT_ID],
+      "do not exist in this project, or you do not have access to them",
+    ],
+  ])(
+    "%s is refused before an incident number is taken",
+    async (_label: string, alertIds: unknown, message: string) => {
+      await expect(
+        onBeforeCreate({ [INCIDENT_ALERT_IDS_TO_LINK_KEY]: alertIds as never }),
+      ).rejects.toThrow(message);
+
+      expect(counter).not.toHaveBeenCalled();
+    },
+  );
+
+  test("a caller who may not link alerts is refused before an incident number is taken", async () => {
+    await expect(
+      onBeforeCreate(
+        { [INCIDENT_ALERT_IDS_TO_LINK_KEY]: [ALERT_ID] },
+        userProps(Permission.IncidentViewer),
+      ),
+    ).rejects.toThrow(
+      "You do not have permission to link alerts to incidents in this project.",
+    );
+
+    expect(counter).not.toHaveBeenCalled();
+  });
+
+  test("valid alert ids are checked as the caller, then carried to onCreateSuccess", async () => {
+    const props: DatabaseCommonInteractionProps = userProps(
+      Permission.ProjectMember,
+    );
+
+    const result: OnCreate<Incident> = await onBeforeCreate(
+      {
+        [INCIDENT_ALERT_IDS_TO_LINK_KEY]: [
+          ALERT_ID,
+          ALERT_ID_2,
+          ALERT_ID.toUpperCase(),
+        ],
+      },
+      props,
+    );
+
+    expect(validate).toHaveBeenCalledTimes(1);
+
+    const args: {
+      projectId: ObjectID;
+      alertIds: unknown;
+      props: DatabaseCommonInteractionProps;
+    } = validate.mock.calls[0]![0];
+
+    expect(args.projectId.toString()).toBe(PROJECT_ID.toString());
+    expect(args.props).toBe(props);
+
+    // Validated before the number was taken.
+    expect(validate.mock.invocationCallOrder[0]!).toBeLessThan(
+      counter.mock.invocationCallOrder[0]!,
+    );
+
+    const carried: { alertIdsToLink: Array<ObjectID> } =
+      result.carryForward as { alertIdsToLink: Array<ObjectID> };
+
+    expect(carried.alertIdsToLink.map(String)).toEqual([ALERT_ID, ALERT_ID_2]);
+    expect(result.createBy.data.incidentNumber).toBe(17);
+  });
+
+  test("a root caller (API automation run as root) is validated too", async () => {
+    const result: OnCreate<Incident> = await onBeforeCreate(
+      { [INCIDENT_ALERT_IDS_TO_LINK_KEY]: [ALERT_ID] },
+      { isRoot: true },
+    );
+
+    expect(
+      (result.carryForward as { alertIdsToLink: Array<ObjectID> })
+        .alertIdsToLink,
+    ).toHaveLength(1);
+  });
+});
+
+describe("IncidentService.onCreateSuccess links the alerts it was declared with", () => {
+  let link: jest.SpyInstance;
+  let summary: jest.SpyInstance;
+  let copyOwners: jest.SpyInstance;
+  const chain: Record<string, jest.SpyInstance> = {};
+
+  beforeEach(() => {
+    jest.spyOn(ProductAnalytics, "captureForUser").mockImplementation((() => {
+      // no analytics in tests
+    }) as never);
+
+    const reRead: Incident = new Incident();
+    reRead._id = INCIDENT_ID.toString();
+    reRead.projectId = PROJECT_ID;
+    jest
+      .spyOn(IncidentService, "findOneById")
+      .mockResolvedValue(reRead as never);
+
+    // The un-awaited side-effect chain.
+    const service: Record<string, unknown> =
+      IncidentService as unknown as Record<string, unknown>;
+    for (const method of [
+      "handleIncidentWorkspaceOperationsAsync",
+      "createIncidentFeedAsync",
+      "handleIncidentStateChangeAsync",
+      "disableActiveMonitoringIfManualIncident",
+      "refreshReminderSchedule",
+    ]) {
+      chain[method] = jest
+        .spyOn(service as Record<string, () => Promise<void>>, method)
+        .mockResolvedValue(undefined as never);
+    }
+
+    jest
+      .spyOn(IncidentPrivacyRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(false as never);
+    jest
+      .spyOn(IncidentOwnerRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(IncidentLabelRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(IncidentOnCallRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(RunbookRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(IncidentGroupingEngineService, "processIncident")
+      .mockResolvedValue({} as never);
+    jest
+      .spyOn(IncidentSlaService, "createSlaForIncident")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(AIIncidentInvestigationRunner, "investigateNewIncident")
+      .mockResolvedValue(false as never);
+    jest
+      .spyOn(AutoRemediationRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(undefined as never);
+
+    link = jest
+      .spyOn(IncidentAlertService, "linkAlertsToIncident")
+      .mockResolvedValue({
+        linkedAlertIds: [],
+        alreadyLinkedAlertIds: [],
+        failed: [],
+      } as never);
+    summary = jest
+      .spyOn(IncidentAlertService, "createDeclaredFromAlertsFeedItem")
+      .mockResolvedValue(undefined as never);
+    copyOwners = jest
+      .spyOn(IncidentAlertService, "copyAlertOwnersToIncident")
+      .mockResolvedValue({ userIds: [], teamIds: [] } as never);
+  });
+
+  function createdIncident(
+    createdByUserId?: ObjectID,
+    isPrivate: boolean = false,
+  ): Incident {
+    const incident: Incident = new Incident();
+    incident._id = INCIDENT_ID.toString();
+    incident.projectId = PROJECT_ID;
+    incident.title = "Checkout is failing";
+    incident.declaredAt = OneUptimeDate.getCurrentDate();
+    incident.isPrivate = isPrivate;
+    if (createdByUserId) {
+      incident.createdByUserId = createdByUserId;
+    }
+    return incident;
+  }
+
+  function onCreateSuccess(
+    carryForward: unknown,
+    createdItem: Incident,
+    props: DatabaseCommonInteractionProps = { isRoot: true },
+  ): Promise<Incident> {
+    return callHook<Incident>(
+      IncidentService,
+      "onCreateSuccess",
+      {
+        createBy: { data: createdItem, props: props },
+        carryForward: carryForward,
+      },
+      createdItem,
+    );
+  }
+
+  test("links every validated alert as root, recording the declaring user", async () => {
+    const alertIds: Array<ObjectID> = [
+      new ObjectID(ALERT_ID),
+      new ObjectID(ALERT_ID_2),
+    ];
+    const incident: Incident = createdIncident(USER_ID);
+
+    await expect(
+      onCreateSuccess({ alertIdsToLink: alertIds }, incident),
+    ).resolves.toBe(incident);
+
+    expect(link).toHaveBeenCalledTimes(1);
+    expect(link).toHaveBeenCalledWith({
+      projectId: PROJECT_ID,
+      incidentId: incident.id,
+      alertIds: alertIds,
+      createdByUserId: USER_ID,
+      declaredWithIncident: true,
+      props: { isRoot: true },
+    });
+  });
+
+  test("a user who declares the incident is recorded as the one who linked the alerts", async () => {
+    await onCreateSuccess(
+      { alertIdsToLink: [new ObjectID(ALERT_ID)] },
+      createdIncident(),
+      { userId: OTHER_USER_ID, tenantId: PROJECT_ID },
+    );
+
+    expect(link.mock.calls[0]![0].createdByUserId).toBe(OTHER_USER_ID);
+  });
+
+  test("a user caller is recorded as themselves, whatever the incident's createdByUserId says", async () => {
+    await onCreateSuccess(
+      { alertIdsToLink: [new ObjectID(ALERT_ID)] },
+      createdIncident(USER_ID),
+      { userId: OTHER_USER_ID, tenantId: PROJECT_ID },
+    );
+
+    expect(link.mock.calls[0]![0].createdByUserId).toBe(OTHER_USER_ID);
+  });
+
+  test("an API key cannot name somebody else as the one who linked the alerts", async () => {
+    // The key sent data.createdByUserId naming another user.
+    await onCreateSuccess(
+      { alertIdsToLink: [new ObjectID(ALERT_ID)] },
+      createdIncident(OTHER_USER_ID),
+      apiKeyProps(),
+    );
+
+    expect(link).toHaveBeenCalledTimes(1);
+    expect(link.mock.calls[0]![0].createdByUserId).toBeUndefined();
+    // The links are still written as root, and still declared.
+    expect(link.mock.calls[0]![0].props).toEqual({ isRoot: true });
+    expect(link.mock.calls[0]![0].declaredWithIncident).toBe(true);
+  });
+
+  test("the links exist by the time the incident is returned", async () => {
+    let linked: boolean = false;
+
+    link.mockImplementation((async (): Promise<LinkAlertsToIncidentResult> => {
+      await new Promise<void>((resolve: () => void) => {
+        setTimeout(resolve, 5);
+      });
+      linked = true;
+      return { linkedAlertIds: [], alreadyLinkedAlertIds: [], failed: [] };
+    }) as never);
+
+    await onCreateSuccess(
+      { alertIdsToLink: [new ObjectID(ALERT_ID)] },
+      createdIncident(),
+    );
+
+    expect(linked).toBe(true);
+  });
+
+  test("a link that throws never fails the incident", async () => {
+    link.mockRejectedValue(new Error("database unavailable") as never);
+    const incident: Incident = createdIncident();
+
+    await expect(
+      onCreateSuccess({ alertIdsToLink: [new ObjectID(ALERT_ID)] }, incident),
+    ).resolves.toBe(incident);
+
+    expect(errorLog).toHaveBeenCalledWith(
+      expect.stringContaining("Linking the alerts an incident was declared"),
+      expect.anything(),
+    );
+  });
+
+  test("alerts that could not be linked are logged, and the incident is still returned", async () => {
+    link.mockResolvedValue({
+      linkedAlertIds: [new ObjectID(ALERT_ID)],
+      alreadyLinkedAlertIds: [],
+      failed: [{ alertId: new ObjectID(ALERT_ID_2), message: "gone" }],
+    } as never);
+    const incident: Incident = createdIncident();
+
+    await expect(
+      onCreateSuccess(
+        {
+          alertIdsToLink: [new ObjectID(ALERT_ID), new ObjectID(ALERT_ID_2)],
+        },
+        incident,
+      ),
+    ).resolves.toBe(incident);
+
+    expect(errorLog).toHaveBeenCalledWith(
+      expect.stringContaining("1 of 2 alerts could not be linked"),
+      expect.anything(),
+    );
+  });
+
+  test.each([
+    ["no carry-forward", null],
+    ["an undefined carry-forward", undefined],
+    ["an empty list", { alertIdsToLink: [] }],
+  ])(
+    "an incident declared with %s links nothing",
+    async (_label: string, carryForward: unknown) => {
+      await onCreateSuccess(carryForward, createdIncident(USER_ID, true));
+      await settle();
+
+      expect(link).not.toHaveBeenCalled();
+      expect(summary).not.toHaveBeenCalled();
+      expect(copyOwners).not.toHaveBeenCalled();
+    },
+  );
+
+  describe("one announcement instead of one per alert", () => {
+    const alertIds: Array<ObjectID> = [
+      new ObjectID(ALERT_ID),
+      new ObjectID(ALERT_ID_2),
+    ];
+
+    function order(name: string): number {
+      return chain[name]!.mock.invocationCallOrder[0]!;
+    }
+
+    test("the alerts are announced once, after Incident Created and the workspace channels", async () => {
+      await onCreateSuccess(
+        { alertIdsToLink: alertIds },
+        createdIncident(USER_ID),
+      );
+      await settle();
+
+      expect(summary).toHaveBeenCalledTimes(1);
+      expect(summary).toHaveBeenCalledWith({
+        projectId: PROJECT_ID,
+        incidentId: INCIDENT_ID,
+        alertIds: alertIds,
+        actorUserId: USER_ID,
+      });
+
+      const summaryOrder: number = summary.mock.invocationCallOrder[0]!;
+
+      expect(order("handleIncidentWorkspaceOperationsAsync")).toBeLessThan(
+        summaryOrder,
+      );
+      expect(order("createIncidentFeedAsync")).toBeLessThan(summaryOrder);
+      // ...and it is the very next step, ahead of the rest of the chain.
+      expect(summaryOrder).toBeLessThan(
+        order("handleIncidentStateChangeAsync"),
+      );
+    });
+
+    test("the links themselves are written without incident-side entries", async () => {
+      await onCreateSuccess(
+        { alertIdsToLink: alertIds },
+        createdIncident(USER_ID),
+      );
+
+      expect(link.mock.calls[0]![0].declaredWithIncident).toBe(true);
+    });
+
+    test("a user's announcement is theirs, an API key's names nobody", async () => {
+      await onCreateSuccess(
+        { alertIdsToLink: alertIds },
+        createdIncident(USER_ID),
+        { userId: OTHER_USER_ID, tenantId: PROJECT_ID },
+      );
+      await settle();
+
+      expect(summary.mock.calls[0]![0].actorUserId).toBe(OTHER_USER_ID);
+
+      summary.mockClear();
+
+      await onCreateSuccess(
+        { alertIdsToLink: alertIds },
+        createdIncident(OTHER_USER_ID),
+        apiKeyProps(),
+      );
+      await settle();
+
+      expect(summary).toHaveBeenCalledTimes(1);
+      expect(summary.mock.calls[0]![0].actorUserId).toBeUndefined();
+    });
+
+    test("it does not wait for the links", async () => {
+      let finishLinking: () => void = (): void => {
+        // replaced once linking starts
+      };
+
+      link.mockImplementation(
+        (async (): Promise<LinkAlertsToIncidentResult> => {
+          await new Promise<void>((resolve: () => void) => {
+            finishLinking = resolve;
+          });
+          return { linkedAlertIds: [], alreadyLinkedAlertIds: [], failed: [] };
+        }) as never,
+      );
+
+      const created: Promise<Incident> = onCreateSuccess(
+        { alertIdsToLink: alertIds },
+        createdIncident(USER_ID),
+      );
+      await settle();
+
+      // Still linking, already announced.
+      expect(summary).toHaveBeenCalledTimes(1);
+
+      finishLinking();
+      await created;
+    });
+
+    test("an announcement that fails is logged, and the rest of the chain carries on", async () => {
+      summary.mockRejectedValue(new Error("slack is down") as never);
+
+      const incident: Incident = createdIncident(USER_ID);
+
+      await expect(
+        onCreateSuccess({ alertIdsToLink: alertIds }, incident),
+      ).resolves.toBe(incident);
+      await settle();
+
+      expect(errorLog).toHaveBeenCalledWith(
+        expect.stringContaining(
+          "Announcing the alerts an incident was declared from failed",
+        ),
+        expect.anything(),
+      );
+      expect(chain["handleIncidentStateChangeAsync"]).toHaveBeenCalledTimes(1);
+    });
+
+    test("a failed Incident Created entry does not stop the announcement", async () => {
+      chain["createIncidentFeedAsync"]!.mockRejectedValue(
+        new Error("feed failed") as never,
+      );
+
+      await onCreateSuccess(
+        { alertIdsToLink: alertIds },
+        createdIncident(USER_ID),
+      );
+      await settle();
+
+      expect(summary).toHaveBeenCalledTimes(1);
+    });
+  });
+
+  describe("a private incident takes on the alerts' owners", () => {
+    const alertIds: Array<ObjectID> = [
+      new ObjectID(ALERT_ID),
+      new ObjectID(ALERT_ID_2),
+    ];
+
+    function order(name: string): number {
+      return chain[name]!.mock.invocationCallOrder[0]!;
+    }
+
+    test("the owners are added once the incident's channels exist, after Incident Created and the announcement", async () => {
+      await onCreateSuccess(
+        { alertIdsToLink: alertIds },
+        createdIncident(USER_ID, true),
+        userProps(Permission.ProjectMember),
+      );
+      await settle();
+
+      expect(copyOwners).toHaveBeenCalledTimes(1);
+      expect(copyOwners).toHaveBeenCalledWith({
+        projectId: PROJECT_ID,
+        incidentId: INCIDENT_ID,
+        alertIds: alertIds,
+      });
+
+      /*
+       * The owners' own hooks invite them to the incident's Slack / Teams
+       * channels, so the copy must come after the step that records them.
+       */
+      const copyOrder: number = copyOwners.mock.invocationCallOrder[0]!;
+
+      expect(order("handleIncidentWorkspaceOperationsAsync")).toBeLessThan(
+        copyOrder,
+      );
+      expect(order("createIncidentFeedAsync")).toBeLessThan(copyOrder);
+      expect(summary.mock.invocationCallOrder[0]!).toBeLessThan(copyOrder);
+      expect(copyOrder).toBeLessThan(order("handleIncidentStateChangeAsync"));
+    });
+
+    test("an incident a privacy rule makes private takes on the owners too", async () => {
+      jest
+        .spyOn(IncidentPrivacyRuleEngineService, "applyRulesToIncident")
+        .mockImplementation((async (incident: Incident): Promise<boolean> => {
+          incident.isPrivate = true;
+          return true;
+        }) as never);
+
+      await onCreateSuccess(
+        { alertIdsToLink: alertIds },
+        createdIncident(USER_ID, false),
+      );
+      await settle();
+
+      expect(copyOwners).toHaveBeenCalledTimes(1);
+    });
+
+    test("a public incident keeps its owners as they are", async () => {
+      await onCreateSuccess(
+        { alertIdsToLink: alertIds },
+        createdIncident(USER_ID, false),
+      );
+      await settle();
+
+      expect(copyOwners).not.toHaveBeenCalled();
+    });
+
+    test("an incident declared without alerts never copies owners", async () => {
+      await onCreateSuccess(null, createdIncident(USER_ID, true));
+      await settle();
+
+      expect(copyOwners).not.toHaveBeenCalled();
+    });
+
+    test("the owners are added even when linking fails", async () => {
+      link.mockRejectedValue(new Error("database unavailable") as never);
+
+      await onCreateSuccess(
+        { alertIdsToLink: alertIds },
+        createdIncident(USER_ID, true),
+      );
+      await settle();
+
+      expect(copyOwners).toHaveBeenCalledTimes(1);
+    });
+
+    test("a failure adding them is logged, and the rest of the chain carries on", async () => {
+      copyOwners.mockRejectedValue(new Error("owners failed") as never);
+      const incident: Incident = createdIncident(USER_ID, true);
+
+      await expect(
+        onCreateSuccess({ alertIdsToLink: alertIds }, incident),
+      ).resolves.toBe(incident);
+      await settle();
+
+      expect(errorLog).toHaveBeenCalledWith(
+        expect.stringContaining(
+          "Adding the owners of the alerts a private incident was declared from failed",
+        ),
+        expect.anything(),
+      );
+      expect(chain["handleIncidentStateChangeAsync"]).toHaveBeenCalledTimes(1);
+    });
+  });
+
+  describe("linking waits for the privacy rules", () => {
+    test("the links are written only once the privacy rules have run", async () => {
+      let rulesApplied: boolean = false;
+      let rulesAppliedWhenLinking: boolean | null = null;
+
+      jest
+        .spyOn(IncidentPrivacyRuleEngineService, "applyRulesToIncident")
+        .mockImplementation((async (incident: Incident): Promise<boolean> => {
+          await new Promise<void>((resolve: () => void) => {
+            setTimeout(resolve, 5);
+          });
+          incident.isPrivate = true;
+          rulesApplied = true;
+          return true;
+        }) as never);
+
+      link.mockImplementation(
+        (async (): Promise<LinkAlertsToIncidentResult> => {
+          rulesAppliedWhenLinking = rulesApplied;
+          return { linkedAlertIds: [], alreadyLinkedAlertIds: [], failed: [] };
+        }) as never,
+      );
+
+      await onCreateSuccess(
+        { alertIdsToLink: [new ObjectID(ALERT_ID)] },
+        createdIncident(USER_ID),
+      );
+
+      expect(link).toHaveBeenCalledTimes(1);
+      expect(rulesAppliedWhenLinking).toBe(true);
+    });
+
+    test("an incident declared without alerts does not wait for the privacy rules", async () => {
+      let finishRules: () => void = (): void => {
+        // replaced once the rules start
+      };
+
+      jest
+        .spyOn(IncidentPrivacyRuleEngineService, "applyRulesToIncident")
+        .mockImplementation((async (): Promise<boolean> => {
+          await new Promise<void>((resolve: () => void) => {
+            finishRules = resolve;
+          });
+          return false;
+        }) as never);
+
+      const incident: Incident = createdIncident(USER_ID);
+
+      // Resolves while the rules are still running.
+      await expect(onCreateSuccess(null, incident)).resolves.toBe(incident);
+
+      finishRules();
+    });
+  });
+});
+
+describe("declaring an incident from alerts, through the real link service", () => {
+  let incidentFeed: jest.SpyInstance;
+  let alertFeed: jest.SpyInstance;
+  let save: jest.Mock;
+
+  const ALERT_TITLES: Record<string, string> = {
+    [ALERT_ID]: "Checkout p95 latency is high",
+    [ALERT_ID_2]: "Payroll DB credentials exposed",
+  };
+
+  function alertRow(id: string, number: number, isPrivate: boolean): Alert {
+    const alert: Alert = new Alert();
+    alert._id = id;
+    alert.alertNumber = number;
+    alert.title = ALERT_TITLES[id]!;
+    alert.isPrivate = isPrivate;
+    return alert;
+  }
+
+  beforeEach(() => {
+    jest.spyOn(ProductAnalytics, "captureForUser").mockImplementation((() => {
+      // no analytics in tests
+    }) as never);
+
+    const incident: Incident = new Incident();
+    incident._id = INCIDENT_ID.toString();
+    incident.projectId = PROJECT_ID;
+    incident.incidentNumber = 17;
+    incident.incidentNumberWithPrefix = "INC-17";
+    incident.title = "Checkout is failing";
+    jest
+      .spyOn(IncidentService, "findOneById")
+      .mockResolvedValue(incident as never);
+
+    const service: Record<string, unknown> =
+      IncidentService as unknown as Record<string, unknown>;
+    for (const method of [
+      "handleIncidentWorkspaceOperationsAsync",
+      "createIncidentFeedAsync",
+      "handleIncidentStateChangeAsync",
+      "disableActiveMonitoringIfManualIncident",
+      "refreshReminderSchedule",
+    ]) {
+      jest
+        .spyOn(service as Record<string, () => Promise<void>>, method)
+        .mockResolvedValue(undefined as never);
+    }
+
+    jest
+      .spyOn(IncidentPrivacyRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(false as never);
+    jest
+      .spyOn(IncidentOwnerRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(IncidentLabelRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(IncidentOnCallRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(RunbookRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(IncidentGroupingEngineService, "processIncident")
+      .mockResolvedValue({} as never);
+    jest
+      .spyOn(IncidentSlaService, "createSlaForIncident")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(AIIncidentInvestigationRunner, "investigateNewIncident")
+      .mockResolvedValue(false as never);
+    jest
+      .spyOn(AutoRemediationRuleEngineService, "applyRulesToIncident")
+      .mockResolvedValue(undefined as never);
+
+    // The link table, without a database.
+    save = jest.fn(async (row: IncidentAlert): Promise<IncidentAlert> => {
+      row._id = ObjectID.generate().toString();
+      return row;
+    });
+    jest
+      .spyOn(IncidentAlertService, "getRepository")
+      .mockReturnValue({ save: save } as never);
+    jest
+      .spyOn(IncidentAlertService, "countBy")
+      .mockResolvedValue(new PositiveNumber(0) as never);
+    jest
+      .spyOn(
+        ProjectScopedReferenceValidator,
+        "validateReferencesBelongToProject",
+      )
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(IncidentAlertService, "onTriggerWorkflow")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(IncidentAlertService, "onTriggerRealtime")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(IncidentAlertService, "syncAlertWithLinkedIncidentState")
+      .mockResolvedValue(undefined as never);
+
+    // The alerts: #3 is public, #4 is private.
+    jest.spyOn(AlertService, "findOneById").mockImplementation((async (args: {
+      id: ObjectID;
+    }): Promise<Alert> => {
+      return args.id.toString() === ALERT_ID
+        ? alertRow(ALERT_ID, 3, false)
+        : alertRow(ALERT_ID_2, 4, true);
+    }) as never);
+    jest
+      .spyOn(AlertService, "findBy")
+      .mockResolvedValue([
+        alertRow(ALERT_ID_2, 4, true),
+        alertRow(ALERT_ID, 3, false),
+      ] as never);
+    jest
+      .spyOn(AlertService, "getAlertLinkInDashboard")
+      .mockImplementation((async (
+        _projectId: ObjectID,
+        alertId: ObjectID,
+      ): Promise<URL> => {
+        return URL.fromString(
+          `https://oneuptime.example/alerts/${alertId.toString()}`,
+        );
+      }) as never);
+    jest
+      .spyOn(IncidentService, "getIncidentLinkInDashboard")
+      .mockResolvedValue(
+        URL.fromString("https://oneuptime.example/incident") as never,
+      );
+
+    incidentFeed = jest
+      .spyOn(IncidentFeedService, "createIncidentFeedItem")
+      .mockResolvedValue(undefined as never);
+    alertFeed = jest
+      .spyOn(AlertFeedService, "createAlertFeedItem")
+      .mockResolvedValue(undefined as never);
+  });
+
+  function declare(props: DatabaseCommonInteractionProps): Promise<Incident> {
+    const incident: Incident = new Incident();
+    incident._id = INCIDENT_ID.toString();
+    incident.projectId = PROJECT_ID;
+    incident.title = "Checkout is failing";
+    incident.createdByUserId = USER_ID;
+    incident.declaredAt = OneUptimeDate.getCurrentDate();
+
+    return callHook<Incident>(
+      IncidentService,
+      "onCreateSuccess",
+      {
+        createBy: { data: incident, props: props },
+        carryForward: {
+          alertIdsToLink: [new ObjectID(ALERT_ID), new ObjectID(ALERT_ID_2)],
+        },
+      },
+      incident,
+    );
+  }
+
+  test("every alert is linked, and the incident gets exactly one entry and one post", async () => {
+    await declare(userProps(Permission.ProjectMember));
+
+    // Both links were written before the incident was returned.
+    expect(save).toHaveBeenCalledTimes(2);
+    expect(
+      save.mock.calls.map((call: Array<IncidentAlert>) => {
+        return call[0]!.createdByUserId?.toString();
+      }),
+    ).toEqual([USER_ID.toString(), USER_ID.toString()]);
+
+    await settle();
+
+    // No per-link "Alert Linked" entry or post: just the one summary.
+    expect(incidentFeed).toHaveBeenCalledTimes(1);
+
+    const entry: Record<string, unknown> = incidentFeed.mock.calls[0]![0];
+
+    expect(entry["incidentFeedEventType"]).toBe(
+      IncidentFeedEventType.AlertLinked,
+    );
+    expect(entry["workspaceNotification"]).toEqual({
+      sendWorkspaceNotification: true,
+      notifyUserId: USER_ID,
+    });
+    expect(entry["feedInfoInMarkdown"]).toBe(
+      [
+        "🔗 Declared from 2 alerts:",
+        "",
+        `- **[Alert #3](https://oneuptime.example/alerts/${ALERT_ID})**: Checkout p95 latency is high`,
+        `- **[Alert #4](https://oneuptime.example/alerts/${ALERT_ID_2})** (private alert)`,
+      ].join("\n"),
+    );
+
+    // Each alert still records that it was linked, without a post.
+    expect(alertFeed).toHaveBeenCalledTimes(2);
+    for (const call of alertFeed.mock.calls) {
+      const alertEntry: Record<string, unknown> = call[0];
+      expect(alertEntry["alertFeedEventType"]).toBe(
+        AlertFeedEventType.LinkedToIncident,
+      );
+      expect(alertEntry["workspaceNotification"]).toBeUndefined();
+      expect(String(alertEntry["userId"])).toBe(USER_ID.toString());
+    }
+  });
+
+  test("links made one by one outside a declaration each get their own incident entry", async () => {
+    await IncidentAlertService.linkAlertsToIncident({
+      projectId: PROJECT_ID,
+      incidentId: INCIDENT_ID,
+      alertIds: [new ObjectID(ALERT_ID), new ObjectID(ALERT_ID_2)],
+      createdByUserId: USER_ID,
+      props: { isRoot: true },
+    });
+
+    expect(incidentFeed).toHaveBeenCalledTimes(2);
+    expect(alertFeed).toHaveBeenCalledTimes(2);
+    expect(
+      incidentFeed.mock.calls.map((call: Array<Record<string, unknown>>) => {
+        return (call[0]!["workspaceNotification"] as Record<string, unknown>)[
+          "sendWorkspaceNotification"
+        ];
+      }),
+    ).toEqual([true, true]);
+  });
+});
+
+describe("IncidentStateTimelineService.onCreateSuccess hands the new state to the cascade", () => {
+  let cascade: jest.SpyInstance;
+  let release: jest.SpyInstance;
+  let updateIncident: jest.SpyInstance;
+  let stateFeed: jest.SpyInstance;
+
+  beforeEach(() => {
+    const state: IncidentState = new IncidentState();
+    state._id = ACKNOWLEDGED_STATE_ID;
+    state.name = "Acknowledged";
+    state.isAcknowledgedState = true;
+    state.isResolvedState = false;
+
+    jest
+      .spyOn(IncidentStateService, "findOneBy")
+      .mockResolvedValue(state as never);
+    updateIncident = jest
+      .spyOn(IncidentService, "updateOneBy")
+      .mockResolvedValue(1 as never);
+    jest.spyOn(IncidentService, "getIncidentNumber").mockResolvedValue({
+      number: 17,
+      numberWithPrefix: "INC-17",
+    } as never);
+    jest
+      .spyOn(IncidentService, "getIncidentLinkInDashboard")
+      .mockResolvedValue(
+        URL.fromString("https://oneuptime.example/incident") as never,
+      );
+    jest
+      .spyOn(IncidentService, "refreshIncidentMetrics")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(IncidentMeasurementValueService, "recomputeForIncident")
+      .mockResolvedValue(undefined as never);
+    stateFeed = jest
+      .spyOn(IncidentFeedService, "createIncidentFeedItem")
+      .mockResolvedValue(undefined as never);
+
+    const service: Record<string, () => Promise<unknown>> =
+      IncidentStateTimelineService as unknown as Record<
+        string,
+        () => Promise<unknown>
+      >;
+    jest
+      .spyOn(service, "trackSlaStateChange")
+      .mockResolvedValue(undefined as never);
+    jest
+      .spyOn(service, "isLastIncidentState")
+      .mockResolvedValue(false as never);
+
+    release = jest
+      .spyOn(Semaphore, "release")
+      .mockResolvedValue(undefined as never);
+
+    cascade = jest
+      .spyOn(IncidentAlertService, "cascadeIncidentStateToLinkedAlerts")
+      .mockResolvedValue(undefined as never);
+  });
+
+  function timeline(endsAt?: Date): IncidentStateTimeline {
+    const row: IncidentStateTimeline = new IncidentStateTimeline();
+    row._id = ObjectID.generate().toString();
+    row.projectId = PROJECT_ID;
+    row.incidentId = INCIDENT_ID;
+    row.incidentStateId = new ObjectID(ACKNOWLEDGED_STATE_ID);
+    row.startsAt = OneUptimeDate.getCurrentDate();
+    if (endsAt) {
+      row.endsAt = endsAt;
+    }
+    return row;
+  }
+
+  function onCreateSuccess(
+    createdItem: IncidentStateTimeline,
+    mutex: SemaphoreMutex | null = null,
+  ): Promise<IncidentStateTimeline> {
+    return callHook<IncidentStateTimeline>(
+      IncidentStateTimelineService,
+      "onCreateSuccess",
+      {
+        createBy: { data: createdItem, props: { isRoot: true } },
+        carryForward: {
+          statusTimelineBeforeThisStatus: null,
+          statusTimelineAfterThisStatus: null,
+          publicNote: undefined,
+          mutex: mutex,
+        },
+      },
+      createdItem,
+    );
+  }
+
+  test("the incident's new current state is cascaded to its linked alerts", async () => {
+    await onCreateSuccess(timeline());
+
+    expect(cascade).toHaveBeenCalledTimes(1);
+
+    const args: {
+      projectId: ObjectID;
+      incidentId: ObjectID;
+      incidentStateId: ObjectID;
+    } = cascade.mock.calls[0]![0];
+
+    expect(args.projectId).toBe(PROJECT_ID);
+    expect(args.incidentId).toBe(INCIDENT_ID);
+    expect(args.incidentStateId.toString()).toBe(ACKNOWLEDGED_STATE_ID);
+  });
+
+  test("the cascade starts only after the incident's mutex is released", async () => {
+    const mutex: SemaphoreMutex = {
+      key: INCIDENT_ID.toString(),
+    } as unknown as SemaphoreMutex;
+
+    await onCreateSuccess(timeline(), mutex);
+
+    expect(release).toHaveBeenCalledWith(mutex);
+    expect(release.mock.invocationCallOrder[0]!).toBeLessThan(
+      cascade.mock.invocationCallOrder[0]!,
+    );
+  });
+
+  test("a back-dated row (one with an end) is not the current state and cascades nothing", async () => {
+    await onCreateSuccess(timeline(OneUptimeDate.getCurrentDate()));
+
+    expect(cascade).not.toHaveBeenCalled();
+    // ...and, as before, it does not become the incident's current state.
+    expect(updateIncident).not.toHaveBeenCalled();
+  });
+
+  test("the state change neither waits for nor fails with the cascade", async () => {
+    let finished: boolean = false;
+
+    cascade.mockImplementation((async (): Promise<void> => {
+      await new Promise<void>((resolve: () => void) => {
+        setTimeout(resolve, 20);
+      });
+      finished = true;
+      throw new Error("cascade failed");
+    }) as never);
+
+    const row: IncidentStateTimeline = timeline();
+
+    await expect(onCreateSuccess(row)).resolves.toBe(row);
+    expect(finished).toBe(false);
+
+    await new Promise<void>((resolve: () => void) => {
+      setTimeout(resolve, 40);
+    });
+
+    expect(finished).toBe(true);
+    expect(errorLog).toHaveBeenCalledWith(
+      expect.stringContaining("carrying the incident state over"),
+      expect.anything(),
+    );
+  });
+
+  test("the rest of the hook is unchanged: the state is stored and announced", async () => {
+    await onCreateSuccess(timeline());
+
+    expect(updateIncident).toHaveBeenCalledWith(
+      expect.objectContaining({
+        data: { currentIncidentStateId: new ObjectID(ACKNOWLEDGED_STATE_ID) },
+      }),
+    );
+    expect(stateFeed).toHaveBeenCalledTimes(1);
+  });
+});