@oneuptime/common 12.0.8 → 12.0.9

package/build/dist/Server/Services/OnCallDutyPolicyEscalationRuleScheduleService.js

@@ -20,7 +20,7 @@ export class Service extends DatabaseService {
         super(Model);
     }
     async onCreateSuccess(_onCreate, createdItem) {
-        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s, _t, _u, _v;
+        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x;
         const createdItemId = createdItem.id;
         if (!createdItemId) {
             throw new BadDataException("Created item does not have an ID");
@@ -58,6 +58,38 @@ export class Service extends DatabaseService {
         const userOnSchedule = await OnCallDutyPolicyScheduleService.getCurrentUserIdInSchedule(createdModel.onCallDutyPolicyScheduleId, {
             onCallDutyPolicyId: ((_a = createdModel.onCallDutyPolicy) === null || _a === void 0 ? void 0 : _a.id) || undefined,
         });
+        /*
+         * Record the attachment in the policy feed BEFORE the early return below.
+         *
+         * This used to sit at the bottom of the method, after `if (!userOnSchedule)
+         * return`, so attaching a schedule that happened to have nobody on call at
+         * that instant produced no feed item and no workspace message at all — the
+         * audit trail silently depended on the roster state at the moment of the
+         * click. Note the asymmetry it created: the delete path emits its feed item
+         * from onBeforeDelete, which runs unconditionally, so removals were always
+         * recorded while additions could vanish.
+         *
+         * When nobody is on call, the entry says so — attaching a schedule that
+         * currently pages no one is exactly the thing an operator wants to see.
+         */
+        const feedOnCallDutyPolicyId = (_b = createdModel.onCallDutyPolicy) === null || _b === void 0 ? void 0 : _b.id;
+        if (feedOnCallDutyPolicyId) {
+            const noCoverageSuffix = userOnSchedule
+                ? ""
+                : " ⚠️ **No one is currently on call in this schedule**, so alerts escalating to this rule will not notify anyone until coverage resumes.";
+            await OnCallDutyPolicyFeedService.createOnCallDutyPolicyFeedItem({
+                onCallDutyPolicyId: feedOnCallDutyPolicyId,
+                projectId: createdModel.projectId,
+                onCallDutyPolicyFeedEventType: OnCallDutyPolicyFeedEventType.OnCallDutyScheduleAdded,
+                displayColor: userOnSchedule ? Gray500 : Red500,
+                feedInfoInMarkdown: `📅 Added on-call schedule **${((_c = createdModel.onCallDutyPolicySchedule) === null || _c === void 0 ? void 0 : _c.name) || ""}** from the [On-Call Policy ${((_d = createdModel.onCallDutyPolicy) === null || _d === void 0 ? void 0 : _d.name) || ""}](${(await OnCallDutyPolicyService.getOnCallDutyPolicyLinkInDashboard(createdModel.projectId, feedOnCallDutyPolicyId)).toString()}) escalation rule **${(_e = createdModel.onCallDutyPolicyEscalationRule) === null || _e === void 0 ? void 0 : _e.name}** with order **${(_f = createdModel.onCallDutyPolicyEscalationRule) === null || _f === void 0 ? void 0 : _f.order}**.${noCoverageSuffix}`,
+                userId: createdModel.createdByUserId || undefined,
+                workspaceNotification: {
+                    sendWorkspaceNotification: true,
+                    notifyUserId: createdModel.createdByUserId || undefined,
+                },
+            });
+        }
         if (!userOnSchedule) {
             return createdItem;
         }
@@ -72,8 +104,8 @@ export class Service extends DatabaseService {
          * (open-log dedup), so a later natural handoff re-opening the same log is a
          * no-op.
          */
-        if (((_b = createdModel.onCallDutyPolicy) === null || _b === void 0 ? void 0 : _b.id) &&
-            ((_c = createdModel.onCallDutyPolicyEscalationRule) === null || _c === void 0 ? void 0 : _c.id) &&
+        if (((_g = createdModel.onCallDutyPolicy) === null || _g === void 0 ? void 0 : _g.id) &&
+            ((_h = createdModel.onCallDutyPolicyEscalationRule) === null || _h === void 0 ? void 0 : _h.id) &&
             createdModel.projectId &&
             createdModel.onCallDutyPolicyScheduleId) {
             OnCallDutyPolicyTimeLogService.startTimeLogForUser({
@@ -91,7 +123,7 @@ export class Service extends DatabaseService {
                 });
             });
         }
-        const scheduleName = ((_d = createdModel.onCallDutyPolicySchedule) === null || _d === void 0 ? void 0 : _d.name) || "No name provided";
+        const scheduleName = ((_j = createdModel.onCallDutyPolicySchedule) === null || _j === void 0 ? void 0 : _j.name) || "No name provided";
         const sendEmailToUserId = userOnSchedule;
         if (!sendEmailToUserId) {
             return createdItem;
@@ -100,9 +132,9 @@ export class Service extends DatabaseService {
             return createdItem;
         }
         const vars = {
-            onCallPolicyName: ((_e = createdModel.onCallDutyPolicy) === null || _e === void 0 ? void 0 : _e.name) || "No name provided",
-            escalationRuleName: ((_f = createdModel.onCallDutyPolicyEscalationRule) === null || _f === void 0 ? void 0 : _f.name) || "No name provided",
-            escalationRuleOrder: ((_h = (_g = createdModel.onCallDutyPolicyEscalationRule) === null || _g === void 0 ? void 0 : _g.order) === null || _h === void 0 ? void 0 : _h.toString()) ||
+            onCallPolicyName: ((_k = createdModel.onCallDutyPolicy) === null || _k === void 0 ? void 0 : _k.name) || "No name provided",
+            escalationRuleName: ((_l = createdModel.onCallDutyPolicyEscalationRule) === null || _l === void 0 ? void 0 : _l.name) || "No name provided",
+            escalationRuleOrder: ((_o = (_m = createdModel.onCallDutyPolicyEscalationRule) === null || _m === void 0 ? void 0 : _m.order) === null || _o === void 0 ? void 0 : _o.toString()) ||
                 "No order provided",
             reason: "You are currently on roster for schedule " + scheduleName,
             onCallPolicyViewLink: (await OnCallDutyPolicyService.getOnCallDutyPolicyLinkInDashboard(createdModel.projectId, createdModel.onCallDutyPolicy.id)).toString(),
@@ -111,26 +143,26 @@ export class Service extends DatabaseService {
         const emailMessage = {
             templateType: EmailTemplateType.UserAddedToOnCallPolicy,
             vars: vars,
-            subject: `You have been added to the on-call duty policy ${(_j = createdModel.onCallDutyPolicy) === null || _j === void 0 ? void 0 : _j.name} for schedule ${scheduleName}`,
+            subject: `You have been added to the on-call duty policy ${(_p = createdModel.onCallDutyPolicy) === null || _p === void 0 ? void 0 : _p.name} for schedule ${scheduleName}`,
         };
         const sms = {
-            message: `This is a message from OneUptime. You have been added to the on-call duty policy ${(_k = createdModel.onCallDutyPolicy) === null || _k === void 0 ? void 0 : _k.name} for schedule ${scheduleName} and escalation rule ${(_l = createdModel.onCallDutyPolicyEscalationRule) === null || _l === void 0 ? void 0 : _l.name} with order ${(_m = createdModel.onCallDutyPolicyEscalationRule) === null || _m === void 0 ? void 0 : _m.order}. To unsubscribe from this notification, go to User Settings in the OneUptime Dashboard.`,
+            message: `This is a message from OneUptime. You have been added to the on-call duty policy ${(_q = createdModel.onCallDutyPolicy) === null || _q === void 0 ? void 0 : _q.name} for schedule ${scheduleName} and escalation rule ${(_r = createdModel.onCallDutyPolicyEscalationRule) === null || _r === void 0 ? void 0 : _r.name} with order ${(_s = createdModel.onCallDutyPolicyEscalationRule) === null || _s === void 0 ? void 0 : _s.order}. To unsubscribe from this notification, go to User Settings in the OneUptime Dashboard.`,
         };
         const callMessage = {
             data: [
                 {
-                    sayMessage: `This is a message from OneUptime. You have been added to the on-call duty policy ${(_o = createdModel.onCallDutyPolicy) === null || _o === void 0 ? void 0 : _o.name} for schedule ${scheduleName} and escalation rule ${(_p = createdModel.onCallDutyPolicyEscalationRule) === null || _p === void 0 ? void 0 : _p.name} with order ${(_q = createdModel.onCallDutyPolicyEscalationRule) === null || _q === void 0 ? void 0 : _q.order}. To unsubscribe from this notification, go to User Settings in the OneUptime Dashboard. Goodbye.`,
+                    sayMessage: `This is a message from OneUptime. You have been added to the on-call duty policy ${(_t = createdModel.onCallDutyPolicy) === null || _t === void 0 ? void 0 : _t.name} for schedule ${scheduleName} and escalation rule ${(_u = createdModel.onCallDutyPolicyEscalationRule) === null || _u === void 0 ? void 0 : _u.name} with order ${(_v = createdModel.onCallDutyPolicyEscalationRule) === null || _v === void 0 ? void 0 : _v.order}. To unsubscribe from this notification, go to User Settings in the OneUptime Dashboard. Goodbye.`,
                 },
             ],
         };
         const pushMessage = PushNotificationUtil.createOnCallPolicyAddedNotification({
-            policyName: ((_r = createdModel.onCallDutyPolicy) === null || _r === void 0 ? void 0 : _r.name) || "No name provided",
+            policyName: ((_w = createdModel.onCallDutyPolicy) === null || _w === void 0 ? void 0 : _w.name) || "No name provided",
         });
         const eventType = NotificationSettingEventType.SEND_WHEN_USER_IS_ADDED_TO_ON_CALL_POLICY;
         const whatsAppMessage = createWhatsAppMessageFromTemplate({
             eventType,
             templateVariables: {
-                on_call_policy_name: ((_s = createdModel.onCallDutyPolicy) === null || _s === void 0 ? void 0 : _s.name) || "No name provided",
+                on_call_policy_name: ((_x = createdModel.onCallDutyPolicy) === null || _x === void 0 ? void 0 : _x.name) || "No name provided",
                 schedule_name: scheduleName,
                 on_call_context: `schedule ${scheduleName}`,
                 policy_link: vars["onCallPolicyViewLink"] || "",
@@ -146,26 +178,10 @@ export class Service extends DatabaseService {
             whatsAppMessage,
             eventType,
         });
-        // add workspace message.
-        const onCallDutyPolicyId = createdModel.onCallDutyPolicy.id;
-        const projectId = createdModel.projectId;
-        const createdByUserId = createdModel.createdByUserId;
-        const onCallSchedule = createdModel.onCallDutyPolicySchedule;
-        const onCallDutyPolicyName = ((_t = createdModel.onCallDutyPolicy) === null || _t === void 0 ? void 0 : _t.name) || "";
-        if (onCallDutyPolicyId) {
-            await OnCallDutyPolicyFeedService.createOnCallDutyPolicyFeedItem({
-                onCallDutyPolicyId: onCallDutyPolicyId,
-                projectId: projectId,
-                onCallDutyPolicyFeedEventType: OnCallDutyPolicyFeedEventType.OnCallDutyScheduleAdded,
-                displayColor: Gray500,
-                feedInfoInMarkdown: `📅 Added on-call schedule **${(onCallSchedule === null || onCallSchedule === void 0 ? void 0 : onCallSchedule.name) || ""}** from the [On-Call Policy ${onCallDutyPolicyName}](${(await OnCallDutyPolicyService.getOnCallDutyPolicyLinkInDashboard(projectId, onCallDutyPolicyId)).toString()}) escalation rule **${(_u = createdModel.onCallDutyPolicyEscalationRule) === null || _u === void 0 ? void 0 : _u.name}** with order **${(_v = createdModel.onCallDutyPolicyEscalationRule) === null || _v === void 0 ? void 0 : _v.order}**.`,
-                userId: createdByUserId || undefined,
-                workspaceNotification: {
-                    sendWorkspaceNotification: true,
-                    notifyUserId: createdByUserId || undefined,
-                },
-            });
-        }
+        /*
+         * The "schedule added" feed item is emitted above, before the
+         * no-one-on-call early return, so it is recorded unconditionally.
+         */
         return createdItem;
     }
     async onBeforeDelete(deleteBy) {

package/build/dist/Server/Services/OnCallDutyPolicyEscalationRuleScheduleService.js.map

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package/build/dist/Server/Services/OnCallDutyPolicyExecutionLogService.js

@@ -261,6 +261,12 @@ export class Service extends DatabaseService {
                 return Yellow500;
             case OnCallDutyPolicyStatus.Completed:
                 return Green500;
+            /*
+             * Amber, not green: the policy finished, but finishing without paging
+             * anyone is a failure of the thing the policy exists to do.
+             */
+            case OnCallDutyPolicyStatus.CompletedWithNoNotifications:
+                return Yellow500;
             case OnCallDutyPolicyStatus.Error:
                 return Red500;
             default:
@@ -277,6 +283,8 @@ export class Service extends DatabaseService {
                 return "▶️";
             case OnCallDutyPolicyStatus.Completed:
                 return "🏁";
+            case OnCallDutyPolicyStatus.CompletedWithNoNotifications:
+                return "⚠️";
             case OnCallDutyPolicyStatus.Error:
                 return "❌";
             default:

package/build/dist/Server/Services/OnCallDutyPolicyExecutionLogService.js.map

@@ -1 +1 @@
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package/build/dist/Server/Services/OnCallDutyPolicyExecutionLogTimelineService.js

@@ -69,7 +69,7 @@ export class Service extends DatabaseService {
         }
     }
     async addToIncidentOrAlertFeed(data) {
-        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l;
+        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o;
         logger.debug("OnCallDutyPolicyExecutionLogTimelineService.addToIncidentFeed", {
             onCallDutyPolicyExecutionLogTimelineId: (_a = data.onCallDutyPolicyExecutionLogTimelineId) === null || _a === void 0 ? void 0 : _a.toString(),
         });
@@ -81,6 +81,13 @@ export class Service extends DatabaseService {
                 triggeredByIncidentId: true,
                 triggeredByAlertId: true,
                 triggeredByAlertEpisodeId: true,
+                /*
+                 * Was missing from this select while the guard below (and the feed
+                 * branch further down) read it — so it was always undefined and every
+                 * incident-episode-triggered execution returned early, producing no
+                 * on-call feed entries at all for that trigger type.
+                 */
+                triggeredByIncidentEpisodeId: true,
                 projectId: true,
                 status: true,
                 statusMessage: true,
@@ -175,16 +182,48 @@ export class Service extends DatabaseService {
                     });
                     incidentOrAlertLink = `[Incident Episode ${incidentEpisodeNumberResult.numberWithPrefix || "#" + incidentEpisodeNumberResult.number}](${(await IncidentEpisodeService.getEpisodeLinkInDashboard(onCallDutyPolicyExecutionLogTimeline.projectId, onCallDutyPolicyExecutionLogTimeline.triggeredByIncidentEpisodeId)).toString()})`;
                 }
-                let feedInfoInMarkdown = `**${this.getEmojiBasedOnStatus(status)} ${incidentOrAlertLink} On-Call Alert ${status} to ${await UserService.getUserMarkdownString({
-                    userId: onCallDutyPolicyExecutionLogTimeline.alertSentToUserId,
-                    projectId: onCallDutyPolicyExecutionLogTimeline.projectId,
-                })}**
+                const policyLink = `**[${onCallDutyPolicyExecutionLogTimeline.onCallDutyPolicy.name}](${(await OnCallDutyPolicyService.getOnCallDutyPolicyLinkInDashboard(onCallDutyPolicyExecutionLogTimeline.projectId, onCallDutyPolicyExecutionLogTimeline.onCallDutyPolicy.id)).toString()})**`;
+                const scheduleClause = ((_e = onCallDutyPolicyExecutionLogTimeline
+                    .onCallDutySchedule) === null || _e === void 0 ? void 0 : _e.name)
+                    ? String(" and schedule **" +
+                        ((_f = onCallDutyPolicyExecutionLogTimeline.onCallDutySchedule) === null || _f === void 0 ? void 0 : _f.name) +
+                        "**")
+                    : "";
+                /*
+                 * Some timeline rows have NO recipient by construction: a schedule that
+                 * currently has nobody on call (a coverage gap), or an escalation rule
+                 * with no responders at all. Those rows are exactly the ones an operator
+                 * most needs to understand, so they get their own wording.
+                 *
+                 * Building the "was alerted" sentence for them used to interpolate
+                 * `alertSentToUserId!` — a non-null assertion on a field that is never
+                 * set here — which rendered a feed entry claiming somebody was paged
+                 * when in fact nobody was.
+                 */
+                const hasRecipient = Boolean(onCallDutyPolicyExecutionLogTimeline.alertSentToUserId);
+                let feedInfoInMarkdown = "";
+                if (!hasRecipient) {
+                    const noRecipientReason = ((_g = onCallDutyPolicyExecutionLogTimeline
+                        .onCallDutySchedule) === null || _g === void 0 ? void 0 : _g.name)
+                        ? `no one was on call in schedule **${onCallDutyPolicyExecutionLogTimeline.onCallDutySchedule.name}**`
+                        : "this escalation rule had no responders";
+                    feedInfoInMarkdown = `**${this.getEmojiBasedOnStatus(status)} ${incidentOrAlertLink} On-Call Alert ${status} — nobody was notified**
 
-The on-call policy **[${onCallDutyPolicyExecutionLogTimeline.onCallDutyPolicy.name}](${(await OnCallDutyPolicyService.getOnCallDutyPolicyLinkInDashboard(onCallDutyPolicyExecutionLogTimeline.projectId, onCallDutyPolicyExecutionLogTimeline.onCallDutyPolicy.id)).toString()})** has been triggered. The escalation rule **${(_e = onCallDutyPolicyExecutionLogTimeline.onCallDutyPolicyEscalationRule) === null || _e === void 0 ? void 0 : _e.name}** ${((_f = onCallDutyPolicyExecutionLogTimeline.onCallDutySchedule) === null || _f === void 0 ? void 0 : _f.name) ? String(" and schedule **" + ((_g = onCallDutyPolicyExecutionLogTimeline.onCallDutySchedule) === null || _g === void 0 ? void 0 : _g.name) + "**") : ""} were applied. ${await UserService.getUserMarkdownString({
-                    userId: onCallDutyPolicyExecutionLogTimeline.alertSentToUserId,
-                    projectId: onCallDutyPolicyExecutionLogTimeline.projectId,
-                })} was alerted. The status of this alert is **${status}** with the message: \`${onCallDutyPolicyExecutionLogTimeline.statusMessage}\`. ${((_h = onCallDutyPolicyExecutionLogTimeline.userBelongsToTeam) === null || _h === void 0 ? void 0 : _h.name) ? "The alert was sent because the user belogs to the team **" + ((_j = onCallDutyPolicyExecutionLogTimeline.userBelongsToTeam) === null || _j === void 0 ? void 0 : _j.name) + "** " : ""} ${onCallDutyPolicyExecutionLogTimeline.isAcknowledged ? "The alert was acknowledged at **" + onCallDutyPolicyExecutionLogTimeline.acknowledgedAt + "** " : ""}`;
-                if (onCallDutyPolicyExecutionLogTimeline.overridedByUser) {
+The on-call policy ${policyLink} has been triggered. The escalation rule **${(_h = onCallDutyPolicyExecutionLogTimeline.onCallDutyPolicyEscalationRule) === null || _h === void 0 ? void 0 : _h.name}**${scheduleClause} were applied, but ${noRecipientReason}, so **no one was notified at this step**. The status of this step is **${status}** with the message: \`${onCallDutyPolicyExecutionLogTimeline.statusMessage}\`.`;
+                }
+                else {
+                    feedInfoInMarkdown = `**${this.getEmojiBasedOnStatus(status)} ${incidentOrAlertLink} On-Call Alert ${status} to ${await UserService.getUserMarkdownString({
+                        userId: onCallDutyPolicyExecutionLogTimeline.alertSentToUserId,
+                        projectId: onCallDutyPolicyExecutionLogTimeline.projectId,
+                    })}**
+
+The on-call policy ${policyLink} has been triggered. The escalation rule **${(_j = onCallDutyPolicyExecutionLogTimeline.onCallDutyPolicyEscalationRule) === null || _j === void 0 ? void 0 : _j.name}** ${scheduleClause} were applied. ${await UserService.getUserMarkdownString({
+                        userId: onCallDutyPolicyExecutionLogTimeline.alertSentToUserId,
+                        projectId: onCallDutyPolicyExecutionLogTimeline.projectId,
+                    })} was alerted. The status of this alert is **${status}** with the message: \`${onCallDutyPolicyExecutionLogTimeline.statusMessage}\`. ${((_k = onCallDutyPolicyExecutionLogTimeline.userBelongsToTeam) === null || _k === void 0 ? void 0 : _k.name) ? "The alert was sent because the user belogs to the team **" + ((_l = onCallDutyPolicyExecutionLogTimeline.userBelongsToTeam) === null || _l === void 0 ? void 0 : _l.name) + "** " : ""} ${onCallDutyPolicyExecutionLogTimeline.isAcknowledged ? "The alert was acknowledged at **" + onCallDutyPolicyExecutionLogTimeline.acknowledgedAt + "** " : ""}`;
+                }
+                if (hasRecipient &&
+                    onCallDutyPolicyExecutionLogTimeline.overridedByUser) {
                     feedInfoInMarkdown += `The alert was supposed to be sent to **${await UserService.getUserMarkdownString({
                         userId: onCallDutyPolicyExecutionLogTimeline.overridedByUser.id,
                         projectId: onCallDutyPolicyExecutionLogTimeline.projectId,
@@ -194,7 +233,7 @@ The on-call policy **[${onCallDutyPolicyExecutionLogTimeline.onCallDutyPolicy.na
                     })}** instead, because of an override rule.`;
                 }
                 logger.debug("Feed Info in Markdown: " + feedInfoInMarkdown, {
-                    projectId: (_k = onCallDutyPolicyExecutionLogTimeline === null || onCallDutyPolicyExecutionLogTimeline === void 0 ? void 0 : onCallDutyPolicyExecutionLogTimeline.projectId) === null || _k === void 0 ? void 0 : _k.toString(),
+                    projectId: (_m = onCallDutyPolicyExecutionLogTimeline === null || onCallDutyPolicyExecutionLogTimeline === void 0 ? void 0 : onCallDutyPolicyExecutionLogTimeline.projectId) === null || _m === void 0 ? void 0 : _m.toString(),
                 });
                 if (onCallDutyPolicyExecutionLogTimeline.triggeredByIncidentId) {
                     await IncidentFeedService.createIncidentFeedItem({
@@ -236,7 +275,7 @@ The on-call policy **[${onCallDutyPolicyExecutionLogTimeline.onCallDutyPolicy.na
                     });
                 }
                 logger.debug("Incident Feed created", {
-                    projectId: (_l = onCallDutyPolicyExecutionLogTimeline === null || onCallDutyPolicyExecutionLogTimeline === void 0 ? void 0 : onCallDutyPolicyExecutionLogTimeline.projectId) === null || _l === void 0 ? void 0 : _l.toString(),
+                    projectId: (_o = onCallDutyPolicyExecutionLogTimeline === null || onCallDutyPolicyExecutionLogTimeline === void 0 ? void 0 : onCallDutyPolicyExecutionLogTimeline.projectId) === null || _o === void 0 ? void 0 : _o.toString(),
                 });
             }
         }

package/build/dist/Server/Services/OnCallDutyPolicyExecutionLogTimelineService.js.map

@@ -1 +1 @@
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package/build/dist/Server/Services/OnCallDutyPolicyScheduleService.js

@@ -34,7 +34,7 @@ import logger from "../Utils/Logger";
 import Semaphore from "../Infrastructure/Semaphore";
 import OnCallDutyPolicyFeedService from "./OnCallDutyPolicyFeedService";
 import { OnCallDutyPolicyFeedEventType } from "../../Models/DatabaseModels/OnCallDutyPolicyFeed";
-import { Green500 } from "../../Types/BrandColors";
+import { Green500, Red500 } from "../../Types/BrandColors";
 import OnCallDutyPolicyTimeLogService from "./OnCallDutyPolicyTimeLogService";
 import OnCallDutyPolicyScheduleLabelRuleEngineService from "./OnCallDutyPolicyScheduleLabelRuleEngineService";
 import OnCallDutyPolicyScheduleOwnerRuleEngineService from "./OnCallDutyPolicyScheduleOwnerRuleEngineService";
@@ -114,7 +114,7 @@ export class Service extends DatabaseService {
     }
     async sendNotificationToUserOnScheduleHandoff(data) {
         // Before we send any notification, we need to check if this schedule is attached to any on-call policy.
-        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y, _z, _0, _1, _2, _3, _4, _5, _6;
+        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y, _z, _0, _1, _2, _3, _4, _5, _6, _7, _8, _9, _10, _11;
         const escalationRulesAttachedToSchedule = await OnCallDutyPolicyEscalationRuleScheduleService.findBy({
             query: {
                 onCallDutyPolicyScheduleId: data.scheduleId,
@@ -398,14 +398,58 @@ export class Service extends DatabaseService {
                         },
                     });
                 }
+                /*
+                 * Somebody was on call and now nobody is. This branch is the mirror of
+                 * the two above and used to be missing entirely: the "now on-call"
+                 * branch requires a NEW user to exist, and the "no longer on-call"
+                 * branch notifies only the departing person — who is precisely the one
+                 * individual that can no longer do anything about it. So a schedule
+                 * running off the end of its rotation, or into restricted hours with no
+                 * fallback layer, opened a coverage gap in complete silence.
+                 *
+                 * Deliberately NOT tied to a user notification bundle (email/SMS/call):
+                 * there is no on-call person to send it to. It goes to the policy feed
+                 * and out to the workspace channel, where whoever owns the policy sees it.
+                 */
+                if (((_u = previousInformation.currentUserIdOnRoster) === null || _u === void 0 ? void 0 : _u.toString()) &&
+                    !((_v = newInformation.currentUserIdOnRoster) === null || _v === void 0 ? void 0 : _v.toString())) {
+                    const onCallDutyPolicyId = escalationRule.onCallDutyPolicy.id;
+                    const policyLink = (await OnCallDutyPolicyService.getOnCallDutyPolicyLinkInDashboard(projectId, onCallDutyPolicyId)).toString();
+                    /*
+                     * When a next user is known, say when coverage resumes — that turns
+                     * "nobody is on call" from an alarm into an actionable window.
+                     */
+                    const resumesClause = newInformation.nextUserIdOnRoster
+                        ? ` Coverage resumes at **${OneUptimeDate.getDateAsFormattedStringInMultipleTimezones({
+                            date: newInformation.nextRosterStartAt ||
+                                newInformation.nextHandOffTimeAt ||
+                                OneUptimeDate.getCurrentDate(),
+                            timezones: [Timezone.GMT],
+                        })}** with **${await UserService.getUserMarkdownString({
+                            userId: newInformation.nextUserIdOnRoster,
+                            projectId: projectId,
+                        })}**.`
+                        : " No further shifts are scheduled, so this schedule will keep paging no one until it is fixed.";
+                    await OnCallDutyPolicyFeedService.createOnCallDutyPolicyFeedItem({
+                        onCallDutyPolicyId: onCallDutyPolicyId,
+                        projectId: projectId,
+                        onCallDutyPolicyFeedEventType: OnCallDutyPolicyFeedEventType.CoverageGapStarted,
+                        displayColor: Red500,
+                        feedInfoInMarkdown: `⚠️ **Coverage gap: no one is on call in schedule ${onCallSchedule.name}.** [On-Call Policy ${(_w = escalationRule.onCallDutyPolicy) === null || _w === void 0 ? void 0 : _w.name}](${policyLink}) escalation rule **${(_x = escalationRule.onCallDutyPolicyEscalationRule) === null || _x === void 0 ? void 0 : _x.name}** with order **${(_y = escalationRule.onCallDutyPolicyEscalationRule) === null || _y === void 0 ? void 0 : _y.order}** targets this schedule, so any alert that escalates to it right now will notify nobody.${resumesClause}`,
+                        workspaceNotification: {
+                            sendWorkspaceNotification: true,
+                            notifyUserId: undefined,
+                        },
+                    });
+                }
             }
             // send an email to the next user.
-            if (((_u = previousInformation.nextUserIdOnRoster) === null || _u === void 0 ? void 0 : _u.toString()) !==
-                ((_v = newInformation.nextUserIdOnRoster) === null || _v === void 0 ? void 0 : _v.toString()) ||
-                ((_w = previousInformation.nextHandOffTimeAt) === null || _w === void 0 ? void 0 : _w.toString()) !==
-                    ((_x = newInformation.nextHandOffTimeAt) === null || _x === void 0 ? void 0 : _x.toString()) ||
-                ((_y = previousInformation.nextRosterStartAt) === null || _y === void 0 ? void 0 : _y.toString()) !==
-                    ((_z = newInformation.nextRosterStartAt) === null || _z === void 0 ? void 0 : _z.toString())) {
+            if (((_z = previousInformation.nextUserIdOnRoster) === null || _z === void 0 ? void 0 : _z.toString()) !==
+                ((_0 = newInformation.nextUserIdOnRoster) === null || _0 === void 0 ? void 0 : _0.toString()) ||
+                ((_1 = previousInformation.nextHandOffTimeAt) === null || _1 === void 0 ? void 0 : _1.toString()) !==
+                    ((_2 = newInformation.nextHandOffTimeAt) === null || _2 === void 0 ? void 0 : _2.toString()) ||
+                ((_3 = previousInformation.nextRosterStartAt) === null || _3 === void 0 ? void 0 : _3.toString()) !==
+                    ((_4 = newInformation.nextRosterStartAt) === null || _4 === void 0 ? void 0 : _4.toString())) {
                 /*
                  * Only notify "you are next on-call" when the next user ACTUALLY
                  * changed — not merely when the next handoff/start time advanced. The
@@ -415,16 +459,16 @@ export class Service extends DatabaseService {
                  * full email + SMS + phone call + push + WhatsApp bundle every period.
                  * Mirrors the current-user "now on-call" branch above.
                  */
-                if (((_0 = previousInformation.nextUserIdOnRoster) === null || _0 === void 0 ? void 0 : _0.toString()) !==
-                    ((_1 = newInformation.nextUserIdOnRoster) === null || _1 === void 0 ? void 0 : _1.toString()) &&
-                    ((_2 = newInformation.nextUserIdOnRoster) === null || _2 === void 0 ? void 0 : _2.toString())) {
+                if (((_5 = previousInformation.nextUserIdOnRoster) === null || _5 === void 0 ? void 0 : _5.toString()) !==
+                    ((_6 = newInformation.nextUserIdOnRoster) === null || _6 === void 0 ? void 0 : _6.toString()) &&
+                    ((_7 = newInformation.nextUserIdOnRoster) === null || _7 === void 0 ? void 0 : _7.toString())) {
                     // send email to the next user.
                     const sendEmailToUserId = newInformation.nextUserIdOnRoster;
                     const userTimezone = await UserService.getTimezoneForUser(sendEmailToUserId);
                     const vars = {
                         onCallPolicyName: onCallPolicy.name || "No name provided",
                         escalationRuleName: onCallDutyPolicyEscalationRule.name || "No name provided",
-                        escalationRuleOrder: ((_3 = onCallDutyPolicyEscalationRule.order) === null || _3 === void 0 ? void 0 : _3.toString()) || "-",
+                        escalationRuleOrder: ((_8 = onCallDutyPolicyEscalationRule.order) === null || _8 === void 0 ? void 0 : _8.toString()) || "-",
                         reason: "You are next on-call for the policy " +
                             onCallPolicy.name +
                             " because your on-call roster on schedule " +
@@ -493,7 +537,7 @@ export class Service extends DatabaseService {
                         feedInfoInMarkdown: `➡️ **${await UserService.getUserMarkdownString({
                             userId: sendEmailToUserId,
                             projectId: projectId,
-                        })}** is next on call for [On-Call Policy ${(_4 = escalationRule.onCallDutyPolicy) === null || _4 === void 0 ? void 0 : _4.name}](${(await OnCallDutyPolicyService.getOnCallDutyPolicyLinkInDashboard(projectId, onCallDutyPolicyId)).toString()}) escalation rule **${(_5 = escalationRule.onCallDutyPolicyEscalationRule) === null || _5 === void 0 ? void 0 : _5.name}** with order **${(_6 = escalationRule.onCallDutyPolicyEscalationRule) === null || _6 === void 0 ? void 0 : _6.order}**. The on-call roster on schedule **${onCallSchedule.name}** will start when the next handoff happens which is at **${OneUptimeDate.getDateAsFormattedStringInMultipleTimezones({
+                        })}** is next on call for [On-Call Policy ${(_9 = escalationRule.onCallDutyPolicy) === null || _9 === void 0 ? void 0 : _9.name}](${(await OnCallDutyPolicyService.getOnCallDutyPolicyLinkInDashboard(projectId, onCallDutyPolicyId)).toString()}) escalation rule **${(_10 = escalationRule.onCallDutyPolicyEscalationRule) === null || _10 === void 0 ? void 0 : _10.name}** with order **${(_11 = escalationRule.onCallDutyPolicyEscalationRule) === null || _11 === void 0 ? void 0 : _11.order}**. The on-call roster on schedule **${onCallSchedule.name}** will start when the next handoff happens which is at **${OneUptimeDate.getDateAsFormattedStringInMultipleTimezones({
                             date: newInformation.nextRosterStartAt,
                             timezones: userTimezone ? [userTimezone] : [Timezone.GMT],
                         })}** and will end at **${OneUptimeDate.getDateAsFormattedStringInMultipleTimezones({