@mobileai/react-native 0.9.10 → 0.9.12

package/lib/typescript/src/support/TicketStore.d.ts

@@ -0,0 +1,34 @@
+/**
+ * TicketStore — persists the active support ticket across app restarts.
+ *
+ * Uses @react-native-async-storage/async-storage as an optional peer dependency.
+ * If AsyncStorage is not installed, all methods silently no-op and the feature
+ * degrades gracefully (tickets are still shown while the app is open, just not
+ * restored after a restart).
+ *
+ * Usage:
+ *   await TicketStore.save(ticketId, analyticsKey);   // on escalation start
+ *   const pending = await TicketStore.get();           // on AIAgent mount
+ *   await TicketStore.clear();                         // on modal close / ticket closed
+ */
+interface PendingTicket {
+    ticketId: string;
+    analyticsKey: string;
+}
+export declare const TicketStore: {
+    /**
+     * Persist the active ticket so it survives an app restart.
+     */
+    save(ticketId: string, analyticsKey: string): Promise<void>;
+    /**
+     * Retrieve the persisted pending ticket, if any.
+     * Returns null if nothing is stored or AsyncStorage is unavailable.
+     */
+    get(): Promise<PendingTicket | null>;
+    /**
+     * Remove the stored ticket (ticket closed or user dismissed modal).
+     */
+    clear(): Promise<void>;
+};
+export {};
+//# sourceMappingURL=TicketStore.d.ts.map

package/lib/typescript/src/support/TicketStore.d.ts.map

@@ -0,0 +1 @@
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package/lib/typescript/src/support/escalateTool.d.ts

@@ -9,6 +9,7 @@
  */
 import type { ToolDefinition } from '../core/types';
 import type { EscalationConfig, EscalationContext } from './types';
+import { EscalationSocket } from './EscalationSocket';
 export interface EscalationToolDeps {
     config: EscalationConfig;
     analyticsKey?: string;
@@ -17,7 +18,21 @@ export interface EscalationToolDeps {
         role: string;
         content: string;
     }>;
-    onHumanReply?: (reply: string) => void;
+    getScreenFlow?: () => string[];
+    onHumanReply?: (reply: string, ticketId?: string) => void;
+    onEscalationStarted?: (ticketId: string, socket: EscalationSocket) => void;
+    onTypingChange?: (isTyping: boolean) => void;
+    onTicketClosed?: (ticketId?: string) => void;
+    userContext?: {
+        userId?: string;
+        name?: string;
+        email?: string;
+        phone?: string;
+        plan?: string;
+        custom?: Record<string, string | number | boolean>;
+    };
+    pushToken?: string;
+    pushTokenType?: 'fcm' | 'expo' | 'apns';
 }
 export declare function createEscalateTool(deps: EscalationToolDeps): ToolDefinition;
 /** @deprecated Use createEscalateTool({ config, analyticsKey, getContext, getHistory }) */

package/lib/typescript/src/support/escalateTool.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"escalateTool.d.ts","sourceRoot":"","sources":["../../../../src/support/escalateTool.ts"],"names":[],"mappings":"AAAA;;;;;;;;GAQG;AAEH,OAAO,KAAK,EAAE,cAAc,EAAE,MAAM,eAAe,CAAC;AACpD,OAAO,KAAK,EAAE,gBAAgB,EAAE,iBAAiB,EAAE,MAAM,SAAS,CAAC;AACnE,OAAO,EAAE,gBAAgB,EAAE,MAAM,oBAAoB,CAAC;AAStD,MAAM,WAAW,kBAAkB;IACjC,MAAM,EAAE,gBAAgB,CAAC;IACzB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,UAAU,EAAE,MAAM,IAAI,CAAC,iBAAiB,EAAE,qBAAqB,CAAC,CAAC;IACjE,UAAU,EAAE,MAAM,KAAK,CAAC;QAAE,IAAI,EAAE,MAAM,CAAC;QAAC,OAAO,EAAE,MAAM,CAAA;KAAE,CAAC,CAAC;IAC3D,aAAa,CAAC,EAAE,MAAM,MAAM,EAAE,CAAC;IAC/B,YAAY,CAAC,EAAE,CAAC,KAAK,EAAE,MAAM,EAAE,QAAQ,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IAC1D,mBAAmB,CAAC,EAAE,CAAC,QAAQ,EAAE,MAAM,EAAE,MAAM,EAAE,gBAAgB,KAAK,IAAI,CAAC;IAC3E,cAAc,CAAC,EAAE,CAAC,QAAQ,EAAE,OAAO,KAAK,IAAI,CAAC;IAC7C,cAAc,CAAC,EAAE,CAAC,QAAQ,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IAC7C,WAAW,CAAC,EAAE;QACZ,MAAM,CAAC,EAAE,MAAM,CAAC;QAChB,IAAI,CAAC,EAAE,MAAM,CAAC;QACd,KAAK,CAAC,EAAE,MAAM,CAAC;QACf,KAAK,CAAC,EAAE,MAAM,CAAC;QACf,IAAI,CAAC,EAAE,MAAM,CAAC;QACd,MAAM,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,GAAG,MAAM,GAAG,OAAO,CAAC,CAAC;KACpD,CAAC;IACF,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,aAAa,CAAC,EAAE,KAAK,GAAG,MAAM,GAAG,MAAM,CAAC;CACzC;AAED,wBAAgB,kBAAkB,CAAC,IAAI,EAAE,kBAAkB,GAAG,cAAc,CAAC;AAC7E,2FAA2F;AAC3F,wBAAgB,kBAAkB,CAChC,MAAM,EAAE,gBAAgB,EACxB,UAAU,EAAE,MAAM,IAAI,CAAC,iBAAiB,EAAE,qBAAqB,CAAC,GAC/D,cAAc,CAAC"}

package/lib/typescript/src/support/index.d.ts

@@ -1,11 +1,12 @@
 /**
  * Support Mode — barrel export.
  */
-export type { SupportModeConfig, QuickReply, EscalationConfig, EscalationContext, CSATConfig, CSATRating, BusinessHoursConfig, } from './types';
+export type { SupportModeConfig, QuickReply, EscalationConfig, EscalationContext, CSATConfig, CSATRating, BusinessHoursConfig, SupportTicket, } from './types';
 export { buildSupportPrompt } from './supportPrompt';
 export { createEscalateTool } from './escalateTool';
 export { EscalationSocket } from './EscalationSocket';
 export type { SocketReplyHandler } from './EscalationSocket';
+export { EscalationEventSource } from './EscalationEventSource';
 export { SupportGreeting } from './SupportGreeting';
 export { CSATSurvey } from './CSATSurvey';
 //# sourceMappingURL=index.d.ts.map

package/lib/typescript/src/support/index.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/support/index.ts"],"names":[],"mappings":"AAAA;;GAEG;AAGH,YAAY,EACV,iBAAiB,EACjB,UAAU,EACV,gBAAgB,EAChB,iBAAiB,EACjB,UAAU,EACV,UAAU,EACV,mBAAmB,GACpB,MAAM,SAAS,CAAC;AAGjB,OAAO,EAAE,kBAAkB,EAAE,MAAM,iBAAiB,CAAC;AAGrD,OAAO,EAAE,kBAAkB,EAAE,MAAM,gBAAgB,CAAC;AACpD,OAAO,EAAE,gBAAgB,EAAE,MAAM,oBAAoB,CAAC;AACtD,YAAY,EAAE,kBAAkB,EAAE,MAAM,oBAAoB,CAAC;AAG7D,OAAO,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AACpD,OAAO,EAAE,UAAU,EAAE,MAAM,cAAc,CAAC"}
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/support/index.ts"],"names":[],"mappings":"AAAA;;GAEG;AAGH,YAAY,EACV,iBAAiB,EACjB,UAAU,EACV,gBAAgB,EAChB,iBAAiB,EACjB,UAAU,EACV,UAAU,EACV,mBAAmB,EACnB,aAAa,GACd,MAAM,SAAS,CAAC;AAGjB,OAAO,EAAE,kBAAkB,EAAE,MAAM,iBAAiB,CAAC;AAGrD,OAAO,EAAE,kBAAkB,EAAE,MAAM,gBAAgB,CAAC;AACpD,OAAO,EAAE,gBAAgB,EAAE,MAAM,oBAAoB,CAAC;AACtD,YAAY,EAAE,kBAAkB,EAAE,MAAM,oBAAoB,CAAC;AAC7D,OAAO,EAAE,qBAAqB,EAAE,MAAM,yBAAyB,CAAC;AAGhE,OAAO,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AACpD,OAAO,EAAE,UAAU,EAAE,MAAM,cAAc,CAAC"}

package/lib/typescript/src/support/types.d.ts

@@ -111,4 +111,19 @@ export interface BusinessHoursConfig {
     /** Message shown outside business hours */
     offlineMessage?: string;
 }
+export interface SupportTicket {
+    id: string;
+    reason: string;
+    screen: string;
+    status: string;
+    history: Array<{
+        role: string;
+        content: string;
+        timestamp?: string;
+    }>;
+    createdAt: string;
+    wsUrl: string;
+    /** Number of unread messages (computed by backend = history.length - readMessageCount) */
+    unreadCount?: number;
+}
 //# sourceMappingURL=types.d.ts.map

package/lib/typescript/src/support/types.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"types.d.ts","sourceRoot":"","sources":["../../../../src/support/types.ts"],"names":[],"mappings":"AAAA;;;;;;;;GAQG;AAIH,MAAM,WAAW,iBAAiB;IAChC,0CAA0C;IAC1C,OAAO,EAAE,OAAO,CAAC;IAEjB,iDAAiD;IACjD,QAAQ,CAAC,EAAE;QACT,oEAAoE;QACpE,OAAO,EAAE,MAAM,CAAC;QAChB,qEAAqE;QACrE,SAAS,CAAC,EAAE,MAAM,CAAC;QACnB,uCAAuC;QACvC,SAAS,CAAC,EAAE,MAAM,CAAC;KACpB,CAAC;IAEF,mDAAmD;IACnD,YAAY,CAAC,EAAE,UAAU,EAAE,CAAC;IAE5B,+BAA+B;IAC/B,UAAU,CAAC,EAAE,gBAAgB,CAAC;IAE9B,gCAAgC;IAChC,IAAI,CAAC,EAAE,UAAU,CAAC;IAElB,sEAAsE;IACtE,aAAa,CAAC,EAAE,mBAAmB,CAAC;IAEpC;;;;OAIG;IACH,aAAa,CAAC,EAAE,MAAM,CAAC;IAEvB;;;OAGG;IACH,kBAAkB,CAAC,EAAE,MAAM,EAAE,CAAC;CAC/B;AAID,MAAM,WAAW,UAAU;IACzB,iCAAiC;IACjC,KAAK,EAAE,MAAM,CAAC;IACd,8DAA8D;IAC9D,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,4BAA4B;IAC5B,IAAI,CAAC,EAAE,MAAM,CAAC;CACf;AAID,MAAM,WAAW,gBAAgB;IAC/B;;;;;OAKG;IACH,QAAQ,CAAC,EAAE,UAAU,GAAG,QAAQ,CAAC;IAEjC;;;OAGG;IACH,UAAU,CAAC,EAAE,CAAC,OAAO,EAAE,iBAAiB,KAAK,IAAI,CAAC;IAElD,gEAAgE;IAChE,WAAW,CAAC,EAAE,MAAM,CAAC;IAErB,0FAA0F;IAC1F,iBAAiB,CAAC,EAAE,MAAM,CAAC;CAC5B;AAED,MAAM,WAAW,iBAAiB;IAChC,yCAAyC;IACzC,mBAAmB,EAAE,MAAM,CAAC;IAC5B,oCAAoC;IACpC,aAAa,EAAE,MAAM,CAAC;IACtB,qCAAqC;IACrC,aAAa,EAAE,MAAM,CAAC;IACtB,iDAAiD;IACjD,qBAAqB,EAAE,MAAM,CAAC;CAC/B;AAID,MAAM,WAAW,UAAU;IACzB,mFAAmF;IACnF,OAAO,CAAC,EAAE,OAAO,CAAC;IAElB,yDAAyD;IACzD,QAAQ,CAAC,EAAE,MAAM,CAAC;IAElB,oCAAoC;IACpC,UAAU,CAAC,EAAE,OAAO,GAAG,OAAO,GAAG,QAAQ,CAAC;IAE1C,wCAAwC;IACxC,QAAQ,EAAE,CAAC,MAAM,EAAE,UAAU,KAAK,IAAI,CAAC;IAEvC,sDAAsD;IACtD,oBAAoB,CAAC,EAAE,MAAM,CAAC;CAC/B;AAED,MAAM,WAAW,UAAU;IACzB,0DAA0D;IAC1D,KAAK,EAAE,MAAM,CAAC;IACd,6BAA6B;IAC7B,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,4BAA4B;IAC5B,QAAQ,EAAE;QACR,oBAAoB,EAAE,MAAM,CAAC;QAC7B,UAAU,EAAE,MAAM,CAAC;QACnB,YAAY,EAAE,OAAO,CAAC;QACtB,MAAM,EAAE,MAAM,CAAC;KAChB,CAAC;CACH;AAID,MAAM,WAAW,mBAAmB;IAClC,mDAAmD;IACnD,QAAQ,EAAE,MAAM,CAAC;IACjB,sDAAsD;IACtD,QAAQ,EAAE,MAAM,CAAC,MAAM,EAAE;QAAE,KAAK,EAAE,MAAM,CAAC;QAAC,GAAG,EAAE,MAAM,CAAA;KAAE,GAAG,IAAI,CAAC,CAAC;IAChE,2CAA2C;IAC3C,cAAc,CAAC,EAAE,MAAM,CAAC;CACzB"}
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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@mobileai/react-native",
-  "version": "0.9.10",
+  "version": "0.9.12",
   "description": "Build autonomous AI agents for React Native and Expo apps. Provides AI-native UI traversal, tool calling, and structured reasoning.",
   "main": "./lib/module/index.js",
   "source": "./src/index.ts",
@@ -122,6 +122,7 @@
     "react-native-audio-api": "*"
   },
   "peerDependencies": {
+    "@react-native-async-storage/async-storage": "*",
     "expo-speech-recognition": "*",
     "react": "*",
     "react-native": "*",
@@ -129,6 +130,9 @@
     "react-native-view-shot": "*"
   },
   "peerDependenciesMeta": {
+    "@react-native-async-storage/async-storage": {
+      "optional": true
+    },
     "react-native-audio-api": {
       "optional": true
     },