@mobileai/react-native 0.9.10 → 0.9.12

package/lib/module/services/flags/FlagService.js.map

@@ -1 +1 @@
-{"version":3,"names":["logger","getDeviceId","LOG_TAG","murmurhash3_32_gc","key","seed","remainder","bytes","h1","h1b","c1","c2","k1","i","length","charCodeAt","FlagService","assignments","fetched","constructor","hostUrl","fetch","analyticsKey","userId","res","ok","Error","status","data","json","flags","assignAll","info","err","warn","message","assignVariant","userIdentifier","flagKey","variants","rollout","hash","cumulative","identifier","newAssignments","flag","getFlag","defaultValue","debug","getAllFlags"],"sourceRoot":"../../../../src","sources":["services/flags/FlagService.ts"],"mappings":";;AAAA,SAASA,MAAM,QAAQ,uBAAoB;AAC3C,SAASC,WAAW,QAAQ,wBAAqB;AAEjD,MAAMC,OAAO,GAAG,aAAa;;AAE7B;AACA;AACA;AACA,SAASC,iBAAiBA,CAACC,GAAW,EAAEC,IAAY,GAAG,CAAC,EAAU;EAChE,IAAIC,SAAS,EAAEC,KAAK,EAAEC,EAAE,EAAEC,GAAG,EAAEC,EAAE,EAAEC,EAAE,EAAEC,EAAE,EAAEC,CAAC;EAE5CP,SAAS,GAAGF,GAAG,CAACU,MAAM,GAAG,CAAC,CAAC,CAAC;EAC5BP,KAAK,GAAGH,GAAG,CAACU,MAAM,GAAGR,SAAS;EAC9BE,EAAE,GAAGH,IAAI;EACTK,EAAE,GAAG,UAAU;EACfC,EAAE,GAAG,UAAU;EACfE,CAAC,GAAG,CAAC;EAEL,OAAOA,CAAC,GAAGN,KAAK,EAAE;IACfK,EAAE,GACCR,GAAG,CAACW,UAAU,CAACF,CAAC,CAAC,GAAG,IAAI,GACzB,CAACT,GAAG,CAACW,UAAU,CAAC,EAAEF,CAAC,CAAC,GAAG,IAAI,KAAK,CAAE,GAClC,CAACT,GAAG,CAACW,UAAU,CAAC,EAAEF,CAAC,CAAC,GAAG,IAAI,KAAK,EAAG,GACnC,CAACT,GAAG,CAACW,UAAU,CAAC,EAAEF,CAAC,CAAC,GAAG,IAAI,KAAK,EAAG;IACrC,EAAEA,CAAC;IAEHD,EAAE,GAAM,CAACA,EAAE,GAAG,MAAM,IAAIF,EAAE,IAAK,CAAE,CAACE,EAAE,KAAK,EAAE,IAAIF,EAAE,GAAI,MAAM,KAAK,EAAE,CAAC,GAAK,UAAU;IAClFE,EAAE,GAAIA,EAAE,IAAI,EAAE,GAAKA,EAAE,KAAK,EAAG;IAC7BA,EAAE,GAAM,CAACA,EAAE,GAAG,MAAM,IAAID,EAAE,IAAK,CAAE,CAACC,EAAE,KAAK,EAAE,IAAID,EAAE,GAAI,MAAM,KAAK,EAAE,CAAC,GAAK,UAAU;IAElFH,EAAE,IAAII,EAAE;IACPJ,EAAE,GAAIA,EAAE,IAAI,EAAE,GAAKA,EAAE,KAAK,EAAG;IAC9BC,GAAG,GAAM,CAACD,EAAE,GAAG,MAAM,IAAI,CAAC,IAAK,CAAE,CAACA,EAAE,KAAK,EAAE,IAAI,CAAC,GAAI,MAAM,KAAK,EAAE,CAAC,GAAK,UAAU;IACjFA,EAAE,GAAK,CAACC,GAAG,GAAG,MAAM,IAAI,MAAM,IAAK,CAAE,CAACA,GAAG,KAAK,EAAE,IAAI,MAAM,GAAI,MAAM,KAAK,EAAE,CAAE;EAChF;EAEA,IAAIH,SAAS,IAAI,CAAC,EAAE;IAClBM,EAAE,GAAG,CAAC;IACN,IAAIN,SAAS,IAAI,CAAC,EAAEM,EAAE,IAAI,CAACR,GAAG,CAACW,UAAU,CAACF,CAAC,GAAG,CAAC,CAAC,GAAG,IAAI,KAAK,EAAE;IAC9D,IAAIP,SAAS,IAAI,CAAC,EAAEM,EAAE,IAAI,CAACR,GAAG,CAACW,UAAU,CAACF,CAAC,GAAG,CAAC,CAAC,GAAG,IAAI,KAAK,CAAC;IAC7DD,EAAE,IAAKR,GAAG,CAACW,UAAU,CAACF,CAAC,CAAC,GAAG,IAAK;IAChCD,EAAE,GAAK,CAACA,EAAE,GAAG,MAAM,IAAIF,EAAE,IAAK,CAAE,CAACE,EAAE,KAAK,EAAE,IAAIF,EAAE,GAAI,MAAM,KAAK,EAAE,CAAC,GAAI,UAAU;IAChFE,EAAE,GAAIA,EAAE,IAAI,EAAE,GAAKA,EAAE,KAAK,EAAG;IAC7BA,EAAE,GAAK,CAACA,EAAE,GAAG,MAAM,IAAID,EAAE,IAAK,CAAE,CAACC,EAAE,KAAK,EAAE,IAAID,EAAE,GAAI,MAAM,KAAK,EAAE,CAAC,GAAI,UAAU;IAChFH,EAAE,IAAII,EAAE;EACV;EAEAJ,EAAE,IAAIJ,GAAG,CAACU,MAAM;EAEhBN,EAAE,IAAIA,EAAE,KAAK,EAAE;EACfA,EAAE,GAAK,CAACA,EAAE,GAAG,MAAM,IAAI,UAAU,IAAK,CAAE,CAACA,EAAE,KAAK,EAAE,IAAI,UAAU,GAAI,MAAM,KAAK,EAAE,CAAC,GAAI,UAAU;EAChGA,EAAE,IAAIA,EAAE,KAAK,EAAE;EACfA,EAAE,GAAM,CAACA,EAAE,GAAG,MAAM,IAAI,UAAU,IAAK,CAAE,CAACA,EAAE,KAAK,EAAE,IAAI,UAAU,GAAI,MAAM,KAAK,EAAE,CAAC,GAAK,UAAU;EAClGA,EAAE,IAAIA,EAAE,KAAK,EAAE;EAEf,OAAOA,EAAE,KAAK,CAAC;AACjB;AAQA,OAAO,MAAMQ,WAAW,CAAC;EACfC,WAAW,GAA2B,CAAC,CAAC;EACxCC,OAAO,GAAY,KAAK;EAEhCC,WAAWA,CAASC,OAAe,EAAE;IAAA,KAAjBA,OAAe,GAAfA,OAAe;EAAG;;EAEtC;AACF;AACA;EACE,MAAMC,KAAKA,CAACC,YAAoB,EAAEC,MAAe,EAAiB;IAChE,IAAI;MACF;MACA;MACA,MAAMC,GAAG,GAAG,MAAMH,KAAK,CAAC,GAAG,IAAI,CAACD,OAAO,0BAA0BE,YAAY,EAAE,CAAC;MAChF,IAAI,CAACE,GAAG,CAACC,EAAE,EAAE;QACX,MAAM,IAAIC,KAAK,CAAC,0BAA0BF,GAAG,CAACG,MAAM,EAAE,CAAC;MACzD;MAEA,MAAMC,IAAI,GAAG,MAAMJ,GAAG,CAACK,IAAI,CAAC,CAAC;MAC7B,MAAMC,KAA2B,GAAGF,IAAI,CAACE,KAAK,IAAI,EAAE;MAEpD,IAAI,CAACC,SAAS,CAACD,KAAK,EAAEP,MAAM,CAAC;MAC7B,IAAI,CAACL,OAAO,GAAG,IAAI;MACnBlB,MAAM,CAACgC,IAAI,CAAC9B,OAAO,EAAE,WAAW4B,KAAK,CAAChB,MAAM,QAAQ,CAAC;IACvD,CAAC,CAAC,OAAOmB,GAAQ,EAAE;MACjBjC,MAAM,CAACkC,IAAI,CAAChC,OAAO,EAAE,iCAAiC+B,GAAG,CAACE,OAAO,EAAE,CAAC;IACtE;EACF;;EAEA;AACF;AACA;EACUC,aAAaA,CAACC,cAAsB,EAAEC,OAAe,EAAEC,QAAkB,EAAEC,OAAiB,EAAU;IAC5G,MAAMC,IAAI,GAAGtC,iBAAiB,CAAC,GAAGkC,cAAc,IAAIC,OAAO,EAAE,CAAC,GAAG,GAAG;IACpE,IAAII,UAAU,GAAG,CAAC;IAElB,KAAK,IAAI7B,CAAC,GAAG,CAAC,EAAEA,CAAC,GAAG2B,OAAO,CAAC1B,MAAM,EAAED,CAAC,EAAE,EAAE;MACvC6B,UAAU,IAAIF,OAAO,CAAC3B,CAAC,CAAE;MACzB,IAAI4B,IAAI,GAAGC,UAAU,EAAE;QACrB,OAAOH,QAAQ,CAAC1B,CAAC,CAAC;MACpB;IACF;;IAEA;IACA,OAAO0B,QAAQ,CAAC,CAAC,CAAC;EACpB;EAEQR,SAASA,CAACD,KAA2B,EAAEP,MAAe,EAAE;IAC9D,MAAMoB,UAAU,GAAGpB,MAAM,IAAItB,WAAW,CAAC,CAAC;IAE1C,MAAM2C,cAAsC,GAAG,CAAC,CAAC;IACjD,KAAK,MAAMC,IAAI,IAAIf,KAAK,EAAE;MACxB,IAAIe,IAAI,CAACN,QAAQ,CAACzB,MAAM,GAAG,CAAC,IAAI+B,IAAI,CAACL,OAAO,CAAC1B,MAAM,KAAK+B,IAAI,CAACN,QAAQ,CAACzB,MAAM,EAAE;QAC5E8B,cAAc,CAACC,IAAI,CAACzC,GAAG,CAAC,GAAG,IAAI,CAACgC,aAAa,CAACO,UAAU,EAAEE,IAAI,CAACzC,GAAG,EAAEyC,IAAI,CAACN,QAAQ,EAAEM,IAAI,CAACL,OAAO,CAAC;MAClG;IACF;IAEA,IAAI,CAACvB,WAAW,GAAG2B,cAAc;EACnC;;EAEA;EACAE,OAAOA,CAAC1C,GAAW,EAAE2C,YAAqB,EAAU;IAClD,IAAI,CAAC,IAAI,CAAC7B,OAAO,EAAE;MACjBlB,MAAM,CAACgD,KAAK,CAAC9C,OAAO,EAAE,YAAYE,GAAG,yDAAyD,CAAC;IACjG;IACA,OAAO,IAAI,CAACa,WAAW,CAACb,GAAG,CAAC,IAAI2C,YAAY,IAAI,EAAE;EACpD;;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+{"version":3,"names":["logger","getDeviceId","LOG_TAG","murmurhash3_32_gc","key","seed","remainder","bytes","h1","h1b","c1","c2","k1","i","length","charCodeAt","FlagService","assignments","fetched","constructor","hostUrl","fetch","analyticsKey","userId","res","ok","Error","status","data","json","flags","assignAll","info","err","warn","message","assignVariant","userIdentifier","flagKey","variants","rollout","hash","cumulative","identifier","newAssignments","flag","getFlag","defaultValue","debug","getAllFlags"],"sourceRoot":"../../../../src","sources":["services/flags/FlagService.ts"],"mappings":";;AAAA,SAASA,MAAM,QAAQ,uBAAoB;AAC3C,SAASC,WAAW,QAAQ,wBAAqB;AAEjD,MAAMC,OAAO,GAAG,aAAa;;AAE7B;AACA;AACA;AACA,SAASC,iBAAiBA,CAACC,GAAW,EAAEC,IAAY,GAAG,CAAC,EAAU;EAChE,IAAIC,SAAS,EAAEC,KAAK,EAAEC,EAAE,EAAEC,GAAG,EAAEC,EAAE,EAAEC,EAAE,EAAEC,EAAE,EAAEC,CAAC;EAE5CP,SAAS,GAAGF,GAAG,CAACU,MAAM,GAAG,CAAC,CAAC,CAAC;EAC5BP,KAAK,GAAGH,GAAG,CAACU,MAAM,GAAGR,SAAS;EAC9BE,EAAE,GAAGH,IAAI;EACTK,EAAE,GAAG,UAAU;EACfC,EAAE,GAAG,UAAU;EACfE,CAAC,GAAG,CAAC;EAEL,OAAOA,CAAC,GAAGN,KAAK,EAAE;IACfK,EAAE,GACCR,GAAG,CAACW,UAAU,CAACF,CAAC,CAAC,GAAG,IAAI,GACzB,CAACT,GAAG,CAACW,UAAU,CAAC,EAAEF,CAAC,CAAC,GAAG,IAAI,KAAK,CAAE,GAClC,CAACT,GAAG,CAACW,UAAU,CAAC,EAAEF,CAAC,CAAC,GAAG,IAAI,KAAK,EAAG,GACnC,CAACT,GAAG,CAACW,UAAU,CAAC,EAAEF,CAAC,CAAC,GAAG,IAAI,KAAK,EAAG;IACrC,EAAEA,CAAC;IAEHD,EAAE,GAAM,CAACA,EAAE,GAAG,MAAM,IAAIF,EAAE,IAAK,CAAE,CAACE,EAAE,KAAK,EAAE,IAAIF,EAAE,GAAI,MAAM,KAAK,EAAE,CAAC,GAAK,UAAU;IAClFE,EAAE,GAAIA,EAAE,IAAI,EAAE,GAAKA,EAAE,KAAK,EAAG;IAC7BA,EAAE,GAAM,CAACA,EAAE,GAAG,MAAM,IAAID,EAAE,IAAK,CAAE,CAACC,EAAE,KAAK,EAAE,IAAID,EAAE,GAAI,MAAM,KAAK,EAAE,CAAC,GAAK,UAAU;IAElFH,EAAE,IAAII,EAAE;IACPJ,EAAE,GAAIA,EAAE,IAAI,EAAE,GAAKA,EAAE,KAAK,EAAG;IAC9BC,GAAG,GAAM,CAACD,EAAE,GAAG,MAAM,IAAI,CAAC,IAAK,CAAE,CAACA,EAAE,KAAK,EAAE,IAAI,CAAC,GAAI,MAAM,KAAK,EAAE,CAAC,GAAK,UAAU;IACjFA,EAAE,GAAK,CAACC,GAAG,GAAG,MAAM,IAAI,MAAM,IAAK,CAAE,CAACA,GAAG,KAAK,EAAE,IAAI,MAAM,GAAI,MAAM,KAAK,EAAE,CAAE;EAChF;EAEA,IAAIH,SAAS,IAAI,CAAC,EAAE;IAClBM,EAAE,GAAG,CAAC;IACN,IAAIN,SAAS,IAAI,CAAC,EAAEM,EAAE,IAAI,CAACR,GAAG,CAACW,UAAU,CAACF,CAAC,GAAG,CAAC,CAAC,GAAG,IAAI,KAAK,EAAE;IAC9D,IAAIP,SAAS,IAAI,CAAC,EAAEM,EAAE,IAAI,CAACR,GAAG,CAACW,UAAU,CAACF,CAAC,GAAG,CAAC,CAAC,GAAG,IAAI,KAAK,CAAC;IAC7DD,EAAE,IAAKR,GAAG,CAACW,UAAU,CAACF,CAAC,CAAC,GAAG,IAAK;IAChCD,EAAE,GAAK,CAACA,EAAE,GAAG,MAAM,IAAIF,EAAE,IAAK,CAAE,CAACE,EAAE,KAAK,EAAE,IAAIF,EAAE,GAAI,MAAM,KAAK,EAAE,CAAC,GAAI,UAAU;IAChFE,EAAE,GAAIA,EAAE,IAAI,EAAE,GAAKA,EAAE,KAAK,EAAG;IAC7BA,EAAE,GAAK,CAACA,EAAE,GAAG,MAAM,IAAID,EAAE,IAAK,CAAE,CAACC,EAAE,KAAK,EAAE,IAAID,EAAE,GAAI,MAAM,KAAK,EAAE,CAAC,GAAI,UAAU;IAChFH,EAAE,IAAII,EAAE;EACV;EAEAJ,EAAE,IAAIJ,GAAG,CAACU,MAAM;EAEhBN,EAAE,IAAIA,EAAE,KAAK,EAAE;EACfA,EAAE,GAAK,CAACA,EAAE,GAAG,MAAM,IAAI,UAAU,IAAK,CAAE,CAACA,EAAE,KAAK,EAAE,IAAI,UAAU,GAAI,MAAM,KAAK,EAAE,CAAC,GAAI,UAAU;EAChGA,EAAE,IAAIA,EAAE,KAAK,EAAE;EACfA,EAAE,GAAM,CAACA,EAAE,GAAG,MAAM,IAAI,UAAU,IAAK,CAAE,CAACA,EAAE,KAAK,EAAE,IAAI,UAAU,GAAI,MAAM,KAAK,EAAE,CAAC,GAAK,UAAU;EAClGA,EAAE,IAAIA,EAAE,KAAK,EAAE;EAEf,OAAOA,EAAE,KAAK,CAAC;AACjB;AAQA,OAAO,MAAMQ,WAAW,CAAC;EACfC,WAAW,GAA2B,CAAC,CAAC;EACxCC,OAAO,GAAY,KAAK;EAEhCC,WAAWA,CAASC,OAAe,EAAE;IAAA,KAAjBA,OAAe,GAAfA,OAAe;EAAG;;EAEtC;AACF;AACA;EACE,MAAMC,KAAKA,CAACC,YAAoB,EAAEC,MAAe,EAAiB;IAChE,IAAI;MACF;MACA;MACA,MAAMC,GAAG,GAAG,MAAMH,KAAK,CAAC,GAAG,IAAI,CAACD,OAAO,0BAA0BE,YAAY,EAAE,CAAC;MAChF,IAAI,CAACE,GAAG,CAACC,EAAE,EAAE;QACX,MAAM,IAAIC,KAAK,CAAC,0BAA0BF,GAAG,CAACG,MAAM,EAAE,CAAC;MACzD;MAEA,MAAMC,IAAI,GAAG,MAAMJ,GAAG,CAACK,IAAI,CAAC,CAAC;MAC7B,MAAMC,KAA2B,GAAGF,IAAI,CAACE,KAAK,IAAI,EAAE;MAEpD,IAAI,CAACC,SAAS,CAACD,KAAK,EAAEP,MAAM,CAAC;MAC7B,IAAI,CAACL,OAAO,GAAG,IAAI;MACnBlB,MAAM,CAACgC,IAAI,CAAC9B,OAAO,EAAE,WAAW4B,KAAK,CAAChB,MAAM,QAAQ,CAAC;IACvD,CAAC,CAAC,OAAOmB,GAAQ,EAAE;MACjBjC,MAAM,CAACkC,IAAI,CAAChC,OAAO,EAAE,iCAAiC+B,GAAG,CAACE,OAAO,EAAE,CAAC;IACtE;EACF;;EAEA;AACF;AACA;EACUC,aAAaA,CAACC,cAAsB,EAAEC,OAAe,EAAEC,QAAkB,EAAEC,OAAiB,EAAU;IAC5G,MAAMC,IAAI,GAAGtC,iBAAiB,CAAC,GAAGkC,cAAc,IAAIC,OAAO,EAAE,CAAC,GAAG,GAAG;IACpE,IAAII,UAAU,GAAG,CAAC;IAElB,KAAK,IAAI7B,CAAC,GAAG,CAAC,EAAEA,CAAC,GAAG2B,OAAO,CAAC1B,MAAM,EAAED,CAAC,EAAE,EAAE;MACvC6B,UAAU,IAAIF,OAAO,CAAC3B,CAAC,CAAE;MACzB,IAAI4B,IAAI,GAAGC,UAAU,EAAE;QACrB,OAAOH,QAAQ,CAAC1B,CAAC,CAAC;MACpB;IACF;;IAEA;IACA,OAAO0B,QAAQ,CAAC,CAAC,CAAC;EACpB;EAEQR,SAASA,CAACD,KAA2B,EAAEP,MAAe,EAAE;IAC9D,MAAMoB,UAAU,GAAGpB,MAAM,IAAItB,WAAW,CAAC,CAAC,IAAI,SAAS;IAEvD,MAAM2C,cAAsC,GAAG,CAAC,CAAC;IACjD,KAAK,MAAMC,IAAI,IAAIf,KAAK,EAAE;MACxB,IAAIe,IAAI,CAACN,QAAQ,CAACzB,MAAM,GAAG,CAAC,IAAI+B,IAAI,CAACL,OAAO,CAAC1B,MAAM,KAAK+B,IAAI,CAACN,QAAQ,CAACzB,MAAM,EAAE;QAC5E8B,cAAc,CAACC,IAAI,CAACzC,GAAG,CAAC,GAAG,IAAI,CAACgC,aAAa,CAACO,UAAU,EAAEE,IAAI,CAACzC,GAAG,EAAEyC,IAAI,CAACN,QAAQ,EAAEM,IAAI,CAACL,OAAO,CAAC;MAClG;IACF;IAEA,IAAI,CAACvB,WAAW,GAAG2B,cAAc;EACnC;;EAEA;EACAE,OAAOA,CAAC1C,GAAW,EAAE2C,YAAqB,EAAU;IAClD,IAAI,CAAC,IAAI,CAAC7B,OAAO,EAAE;MACjBlB,MAAM,CAACgD,KAAK,CAAC9C,OAAO,EAAE,YAAYE,GAAG,yDAAyD,CAAC;IACjG;IACA,OAAO,IAAI,CAACa,WAAW,CAACb,GAAG,CAAC,IAAI2C,YAAY,IAAI,EA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package/lib/module/services/telemetry/TelemetryService.js

@@ -12,21 +12,45 @@
 
 import { AppState, Platform } from 'react-native';
 import { logger } from "../../utils/logger.js";
+import { ENDPOINTS } from "../../config/endpoints.js";
 import { scrubPII } from "./PiiScrubber.js";
 import { FlagService } from "../flags/FlagService.js";
 
 // Optional: AsyncStorage for offline event persistence
 // SDK works without it — just loses crash recovery for queued events
-let AsyncStorageModule = null;
-try {
-  AsyncStorageModule = require('@react-native-async-storage/async-storage').default;
-} catch {
-  // Not installed — offline queue persistence disabled
+let _asyncStorage = null;
+let _asyncStorageLoaded = false;
+function loadAsyncStorage() {
+  if (_asyncStorageLoaded) return _asyncStorage;
+  _asyncStorageLoaded = true;
+  try {
+    // Suppress the RN red box that AsyncStorage triggers when its native module
+    // isn't linked ("NativeModule: AsyncStorage is null").
+    const origError = console.error;
+    console.error = (...args) => {
+      const msg = args[0];
+      if (typeof msg === 'string' && msg.includes('AsyncStorage')) return;
+      origError.apply(console, args);
+    };
+    try {
+      const mod = require('@react-native-async-storage/async-storage');
+      _asyncStorage = mod.default ?? mod;
+    } finally {
+      console.error = origError;
+    }
+    // Verify the native module actually works by checking for the native bridge
+    if (!_asyncStorage || typeof _asyncStorage.getItem !== 'function') {
+      _asyncStorage = null;
+    }
+  } catch {
+    // Not installed — offline queue persistence disabled
+  }
+  return _asyncStorage;
 }
 
 // ─── Constants ─────────────────────────────────────────────────
 
-const CLOUD_API_URL = 'https://api.maiagent.dev/v1/events';
+const CLOUD_API_URL = ENDPOINTS.telemetryIngest;
 const STORAGE_KEY = '@mobileai/telemetry_queue';
 const DEFAULT_FLUSH_INTERVAL_MS = 30_000;
 const DEFAULT_MAX_BATCH_SIZE = 50;
@@ -45,14 +69,16 @@ import { getDeviceId } from "./device.js";
 export class TelemetryService {
   queue = [];
   currentScreen = 'Unknown';
+  screenFlow = [];
   flushTimer = null;
   isFlushing = false;
   appStateSubscription = null;
-
-  /** Public getter for the current screen, used by auto-capture utilities */
   get screen() {
     return this.currentScreen;
   }
+  getScreenFlow() {
+    return [...this.screenFlow];
+  }
 
   /**
    * True while the AI agent is executing a tool (tap, type, navigate, etc.).
@@ -69,7 +95,7 @@ export class TelemetryService {
     this.sessionId = generateSessionId();
 
     // Extract base URL for flags API (e.g. drop /v1/events)
-    let baseUrl = 'https://api.maiagent.dev';
+    let baseUrl = new URL(ENDPOINTS.escalation).origin;
     try {
       if (config.analyticsProxyUrl) {
         baseUrl = new URL(config.analyticsProxyUrl).origin;
@@ -174,6 +200,7 @@ export class TelemetryService {
     if (this.currentScreen !== screenName) {
       const prevScreen = this.currentScreen;
       this.currentScreen = screenName;
+      this.screenFlow.push(screenName);
       this.track('screen_view', {
         screen: screenName,
         prev_screen: prevScreen
@@ -199,7 +226,7 @@ export class TelemetryService {
         analyticsKey: this.config.analyticsKey ?? '',
         appId: Platform.OS,
         // Consumer can override via config later
-        deviceId: getDeviceId(),
+        deviceId: getDeviceId() ?? 'unknown',
         sdkVersion: SDK_VERSION,
         events: eventsToSend
       };
@@ -226,9 +253,10 @@ export class TelemetryService {
 
   /** Save queued events to AsyncStorage for crash/restart recovery */
   async persistQueue() {
-    if (!AsyncStorageModule) return;
+    const storage = loadAsyncStorage();
+    if (!storage) return;
     try {
-      await AsyncStorageModule.setItem(STORAGE_KEY, JSON.stringify(this.queue));
+      await storage.setItem(STORAGE_KEY, JSON.stringify(this.queue));
     } catch {
       // AsyncStorage may not be available in all environments
     }
@@ -236,13 +264,14 @@ export class TelemetryService {
 
   /** Restore queued events from previous session */
   async restoreQueue() {
-    if (!AsyncStorageModule) return;
+    const storage = loadAsyncStorage();
+    if (!storage) return;
     try {
-      const stored = await AsyncStorageModule.getItem(STORAGE_KEY);
+      const stored = await storage.getItem(STORAGE_KEY);
       if (stored) {
         const events = JSON.parse(stored);
         this.queue = [...events, ...this.queue];
-        await AsyncStorageModule.removeItem(STORAGE_KEY);
+        await storage.removeItem(STORAGE_KEY);
         logger.info(LOG_TAG, `Restored ${events.length} events from previous session`);
       }
     } catch {

package/lib/module/services/telemetry/TelemetryService.js.map

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package/lib/module/services/telemetry/device.js

@@ -1,19 +1,89 @@
 "use strict";
 
-import { Platform } from 'react-native';
+/**
+ * Persistent device ID — a UUID generated on first launch and stored in AsyncStorage.
+ * Unique per app install, survives across sessions.
+ *
+ * AsyncStorage is an optional peer dependency — if not installed, the ID
+ * persists only in memory for the current session.
+ */
+
+const STORAGE_KEY = '@mobileai:device_id';
+let _cachedId = null;
+let _storageLoaded = false;
+let _storage = null;
+function loadStorage() {
+  if (_storageLoaded) return _storage;
+  _storageLoaded = true;
+  try {
+    // Suppress the RN red box that AsyncStorage triggers when its native module
+    // isn't linked ("NativeModule: AsyncStorage is null").
+    const origError = console.error;
+    console.error = (...args) => {
+      const msg = args[0];
+      if (typeof msg === 'string' && msg.includes('AsyncStorage')) return;
+      origError.apply(console, args);
+    };
+    try {
+      const mod = require('@react-native-async-storage/async-storage');
+      const candidate = mod.default ?? mod;
+      if (candidate && typeof candidate.getItem === 'function') {
+        _storage = candidate;
+      }
+    } finally {
+      console.error = origError;
+    }
+  } catch {
+    // Not installed — device ID won't persist across restarts
+  }
+  return _storage;
+}
+function generateUUID() {
+  if (typeof crypto !== 'undefined' && crypto.randomUUID) {
+    return crypto.randomUUID();
+  }
+  return 'xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx'.replace(/[xy]/g, c => {
+    const r = Math.random() * 16 | 0;
+    const v = c === 'x' ? r : r & 0x3 | 0x8;
+    return v.toString(16);
+  });
+}
 
 /**
- * Deterministic device ID based on platform info.
- * This ensures analytics and flags remain consistent across sessions
- * without collecting PII hardware identifiers.
+ * Returns the persistent device ID synchronously (from cache).
+ * Returns null if not yet initialized.
  */
 export function getDeviceId() {
-  const raw = `${Platform.OS}_${Platform.Version}`;
-  let hash = 0;
-  for (let i = 0; i < raw.length; i++) {
-    hash = (hash << 5) - hash + raw.charCodeAt(i);
-    hash |= 0;
+  return _cachedId;
+}
+
+/**
+ * Initializes or retrieves the persistent device ID.
+ * Call once on app startup. Subsequent getDeviceId() calls are synchronous.
+ */
+export async function initDeviceId() {
+  if (_cachedId) return _cachedId;
+  const storage = loadStorage();
+  if (storage) {
+    try {
+      const stored = await storage.getItem(STORAGE_KEY);
+      if (stored) {
+        _cachedId = stored;
+        return stored;
+      }
+    } catch {
+      // Storage read failed — continue with new ID
+    }
+  }
+  const newId = generateUUID();
+  _cachedId = newId;
+  if (storage) {
+    try {
+      await storage.setItem(STORAGE_KEY, newId);
+    } catch {
+      // Storage write failed — ID works for this session only
+    }
   }
-  return `dev_${Math.abs(hash).toString(36)}`;
+  return newId;
 }
 //# sourceMappingURL=device.js.map

package/lib/module/services/telemetry/device.js.map

@@ -1 +1 @@
-{"version":3,"names":["Platform","getDeviceId","raw","OS","Version","hash","i","length","charCodeAt","Math","abs","toString"],"sourceRoot":"../../../../src","sources":["services/telemetry/device.ts"],"mappings":";;AAAA,SAASA,QAAQ,QAAQ,cAAc;;AAEvC;AACA;AACA;AACA;AACA;AACA,OAAO,SAASC,WAAWA,CAAA,EAAW;EACpC,MAAMC,GAAG,GAAG,GAAGF,QAAQ,CAACG,EAAE,IAAIH,QAAQ,CAACI,OAAO,EAAE;EAChD,IAAIC,IAAI,GAAG,CAAC;EACZ,KAAK,IAAIC,CAAC,GAAG,CAAC,EAAEA,CAAC,GAAGJ,GAAG,CAACK,MAAM,EAAED,CAAC,EAAE,EAAE;IACnCD,IAAI,GAAG,CAACA,IAAI,IAAI,CAAC,IAAIA,IAAI,GAAGH,GAAG,CAACM,UAAU,CAACF,CAAC,CAAC;IAC7CD,IAAI,IAAI,CAAC;EACX;EACA,OAAO,OAAOI,IAAI,CAACC,GAAG,CAACL,IAAI,CAAC,CAACM,QAAQ,CAAC,EAAE,CAAC,EAAE;AAC7C","ignoreList":[]}
+{"version":3,"names":["STORAGE_KEY","_cachedId","_storageLoaded","_storage","loadStorage","origError","console","error","args","msg","includes","apply","mod","require","candidate","default","getItem","generateUUID","crypto","randomUUID","replace","c","r","Math","random","v","toString","getDeviceId","initDeviceId","storage","stored","newId","setItem"],"sourceRoot":"../../../../src","sources":["services/telemetry/device.ts"],"mappings":";;AAAA;AACA;AACA;AACA;AACA;AACA;AACA;;AAEA,MAAMA,WAAW,GAAG,qBAAqB;AAEzC,IAAIC,SAAwB,GAAG,IAAI;AACnC,IAAIC,cAAc,GAAG,KAAK;AAC1B,IAAIC,QAAa,GAAG,IAAI;AAExB,SAASC,WAAWA,CAAA,EAAQ;EAC1B,IAAIF,cAAc,EAAE,OAAOC,QAAQ;EACnCD,cAAc,GAAG,IAAI;EACrB,IAAI;IACF;IACA;IACA,MAAMG,SAAS,GAAGC,OAAO,CAACC,KAAK;IAC/BD,OAAO,CAACC,KAAK,GAAG,CAAC,GAAGC,IAAe,KAAK;MACtC,MAAMC,GAAG,GAAGD,IAAI,CAAC,CAAC,CAAC;MACnB,IAAI,OAAOC,GAAG,KAAK,QAAQ,IAAIA,GAAG,CAACC,QAAQ,CAAC,cAAc,CAAC,EAAE;MAC7DL,SAAS,CAACM,KAAK,CAACL,OAAO,EAAEE,IAAI,CAAC;IAChC,CAAC;IACD,IAAI;MACF,MAAMI,GAAG,GAAGC,OAAO,CAAC,2CAA2C,CAAC;MAChE,MAAMC,SAAS,GAAGF,GAAG,CAACG,OAAO,IAAIH,GAAG;MACpC,IAAIE,SAAS,IAAI,OAAOA,SAAS,CAACE,OAAO,KAAK,UAAU,EAAE;QACxDb,QAAQ,GAAGW,SAAS;MACtB;IACF,CAAC,SAAS;MACRR,OAAO,CAACC,KAAK,GAAGF,SAAS;IAC3B;EACF,CAAC,CAAC,MAAM;IACN;EAAA;EAEF,OAAOF,QAAQ;AACjB;AAEA,SAASc,YAAYA,CAAA,EAAW;EAC9B,IAAI,OAAOC,MAAM,KAAK,WAAW,IAAIA,MAAM,CAACC,UAAU,EAAE;IACtD,OAAOD,MAAM,CAACC,UAAU,CAAC,CAAC;EAC5B;EACA,OAAO,sCAAsC,CAACC,OAAO,CAAC,OAAO,EAAGC,CAAC,IAAK;IACpE,MAAMC,CAAC,GAAIC,IAAI,CAACC,MAAM,CAAC,CAAC,GAAG,EAAE,GAAI,CAAC;IAClC,MAAMC,CAAC,GAAGJ,CAAC,KAAK,GAAG,GAAGC,CAAC,GAAIA,CAAC,GAAG,GAAG,GAAI,GAAG;IACzC,OAAOG,CAAC,CAACC,QAAQ,CAAC,EAAE,CAAC;EACvB,CAAC,CAAC;AACJ;;AAEA;AACA;AACA;AACA;AACA,OAAO,SAASC,WAAWA,CAAA,EAAkB;EAC3C,OAAO1B,SAAS;AAClB;;AAEA;AACA;AACA;AACA;AACA,OAAO,eAAe2B,YAAYA,CAAA,EAAoB;EACpD,IAAI3B,SAAS,EAAE,OAAOA,SAAS;EAE/B,MAAM4B,OAAO,GAAGzB,WAAW,CAAC,CAAC;EAC7B,IAAIyB,OAAO,EAAE;IACX,IAAI;MACF,MAAMC,MAAqB,GAAG,MAAMD,OAAO,CAACb,OAAO,CAAChB,WAAW,CAAC;MAChE,IAAI8B,MAAM,EAAE;QACV7B,SAAS,GAAG6B,MAAM;QAClB,OAAOA,MAAM;MACf;IACF,CAAC,CAAC,MAAM;MACN;IAAA;EAEJ;EAEA,MAAMC,KAAK,GAAGd,YAAY,CAAC,CAAC;EAC5BhB,SAAS,GAAG8B,KAAK;EAEjB,IAAIF,OAAO,EAAE;IACX,IAAI;MACF,MAAMA,OAAO,CAACG,OAAO,CAAChC,WAAW,EAAE+B,KAAK,CAAC;IAC3C,CAAC,CAAC,MAAM;MACN;IAAA;EAEJ;EAEA,OAAOA,KAAK;AACd","ignoreList":[]}

package/lib/module/services/telemetry/deviceMetadata.js

@@ -0,0 +1,10 @@
+"use strict";
+
+import { Platform } from 'react-native';
+export function getDeviceMetadata() {
+  return {
+    platform: Platform.OS === 'ios' ? 'iOS' : Platform.OS === 'android' ? 'Android' : Platform.OS,
+    osVersion: String(Platform.Version)
+  };
+}
+//# sourceMappingURL=deviceMetadata.js.map

package/lib/module/services/telemetry/deviceMetadata.js.map

@@ -0,0 +1 @@
+{"version":3,"names":["Platform","getDeviceMetadata","platform","OS","osVersion","String","Version"],"sourceRoot":"../../../../src","sources":["services/telemetry/deviceMetadata.ts"],"mappings":";;AAAA,SAASA,QAAQ,QAAQ,cAAc;AAOvC,OAAO,SAASC,iBAAiBA,CAAA,EAAmB;EAClD,OAAO;IACLC,QAAQ,EAAEF,QAAQ,CAACG,EAAE,KAAK,KAAK,GAAG,KAAK,GAAGH,QAAQ,CAACG,EAAE,KAAK,SAAS,GAAG,SAAS,GAAGH,QAAQ,CAACG,EAAE;IAC7FC,SAAS,EAAEC,MAAM,CAACL,QAAQ,CAACM,OAAO;EACpC,CAAC;AACH","ignoreList":[]}

package/lib/module/support/EscalationEventSource.js

@@ -0,0 +1,168 @@
+"use strict";
+
+/**
+ * EscalationEventSource — SSE client using fetch + ReadableStream.
+ *
+ * Uses only the fetch API (available in all React Native runtimes)
+ * to consume Server-Sent Events — no EventSource polyfill needed.
+ * Provides a reliable, auto-reconnecting channel for server-push
+ * events like `ticket_closed` that complements the bidirectional
+ * WebSocket used for chat.
+ *
+ * Lifecycle:
+ * 1. SDK calls connect() → fetch with streaming response
+ * 2. Server holds connection open, pushes `ticket_closed` when agent resolves
+ * 3. On disconnect, auto-reconnects with exponential backoff (max 5 attempts)
+ * 4. If ticket is already closed, server responds immediately with the event
+ */
+
+import { logger } from "../utils/logger.js";
+export class EscalationEventSource {
+  abortController = null;
+  intentionalClose = false;
+  reconnectAttempts = 0;
+  reconnectTimer = null;
+  maxReconnectAttempts = 5;
+  constructor(options) {
+    this.options = options;
+  }
+  connect() {
+    this.intentionalClose = false;
+    this.reconnectAttempts = 0;
+    this.openConnection();
+  }
+  disconnect() {
+    this.intentionalClose = true;
+    if (this.reconnectTimer) {
+      clearTimeout(this.reconnectTimer);
+      this.reconnectTimer = null;
+    }
+    if (this.abortController) {
+      this.abortController.abort();
+      this.abortController = null;
+    }
+  }
+  async openConnection() {
+    if (this.intentionalClose) return;
+    this.abortController = new AbortController();
+    try {
+      const response = await fetch(this.options.url, {
+        signal: this.abortController.signal,
+        headers: {
+          Accept: 'text/event-stream'
+        }
+      });
+      if (!response.ok) {
+        logger.warn('EscalationSSE', 'Non-OK response:', response.status);
+        this.scheduleReconnect();
+        return;
+      }
+      if (!response.body) {
+        logger.warn('EscalationSSE', 'No readable body — falling back to reading full response');
+        await this.readFullResponse(response);
+        return;
+      }
+      this.reconnectAttempts = 0;
+      await this.readStream(response.body);
+    } catch (err) {
+      if (this.intentionalClose) return;
+      if (err.name === 'AbortError') return;
+      logger.warn('EscalationSSE', 'Connection error:', err.message);
+      this.options.onError?.(err);
+      this.scheduleReconnect();
+    }
+  }
+  async readStream(body) {
+    const reader = body.getReader();
+    const decoder = new TextDecoder();
+    let buffer = '';
+    try {
+      while (true) {
+        const {
+          done,
+          value
+        } = await reader.read();
+        if (done) break;
+        buffer += decoder.decode(value, {
+          stream: true
+        });
+        const lines = buffer.split('\n');
+        buffer = lines.pop();
+        let currentEvent = '';
+        let currentData = '';
+        for (const line of lines) {
+          if (line.startsWith('event: ')) {
+            currentEvent = line.slice(7).trim();
+          } else if (line.startsWith('data: ')) {
+            currentData = line.slice(6).trim();
+          } else if (line === '' && currentEvent && currentData) {
+            this.handleEvent(currentEvent, currentData);
+            currentEvent = '';
+            currentData = '';
+          }
+        }
+      }
+    } catch (err) {
+      if (this.intentionalClose) return;
+      if (err.name === 'AbortError') return;
+      logger.warn('EscalationSSE', 'Stream read error:', err.message);
+    }
+    if (!this.intentionalClose) {
+      this.scheduleReconnect();
+    }
+  }
+  async readFullResponse(response) {
+    try {
+      const text = await response.text();
+      let currentEvent = '';
+      let currentData = '';
+      for (const line of text.split('\n')) {
+        if (line.startsWith('event: ')) {
+          currentEvent = line.slice(7).trim();
+        } else if (line.startsWith('data: ')) {
+          currentData = line.slice(6).trim();
+        } else if (line === '' && currentEvent && currentData) {
+          this.handleEvent(currentEvent, currentData);
+          currentEvent = '';
+          currentData = '';
+        }
+      }
+    } catch (err) {
+      if (this.intentionalClose) return;
+      logger.warn('EscalationSSE', 'Full response read error:', err.message);
+    }
+    if (!this.intentionalClose) {
+      this.scheduleReconnect();
+    }
+  }
+  handleEvent(event, data) {
+    try {
+      const parsed = JSON.parse(data);
+      if (event === 'connected') {
+        logger.info('EscalationSSE', 'Connected for ticket:', parsed.ticketId);
+        this.options.onConnected?.(parsed.ticketId);
+      } else if (event === 'ticket_closed') {
+        logger.info('EscalationSSE', 'Ticket closed event:', parsed.ticketId);
+        this.options.onTicketClosed?.(parsed.ticketId);
+        this.intentionalClose = true;
+        this.abortController?.abort();
+      }
+    } catch {
+      // ignore parse error
+    }
+  }
+  scheduleReconnect() {
+    if (this.intentionalClose) return;
+    if (this.reconnectAttempts >= this.maxReconnectAttempts) {
+      logger.warn('EscalationSSE', 'Max reconnect attempts reached — giving up');
+      return;
+    }
+    const delay = Math.min(1000 * 2 ** this.reconnectAttempts, 16_000);
+    this.reconnectAttempts++;
+    logger.info('EscalationSSE', `Reconnecting in ${delay}ms (attempt ${this.reconnectAttempts}/${this.maxReconnectAttempts})`);
+    this.reconnectTimer = setTimeout(() => {
+      this.openConnection();
+    }, delay);
+  }
+}
+//# sourceMappingURL=EscalationEventSource.js.map

package/lib/module/support/EscalationEventSource.js.map

@@ -0,0 +1 @@
+{"version":3,"names":["logger","EscalationEventSource","abortController","intentionalClose","reconnectAttempts","reconnectTimer","maxReconnectAttempts","constructor","options","connect","openConnection","disconnect","clearTimeout","abort","AbortController","response","fetch","url","signal","headers","Accept","ok","warn","status","scheduleReconnect","body","readFullResponse","readStream","err","name","message","onError","reader","getReader","decoder","TextDecoder","buffer","done","value","read","decode","stream","lines","split","pop","currentEvent","currentData","line","startsWith","slice","trim","handleEvent","text","event","data","parsed","JSON","parse","info","ticketId","onConnected","onTicketClosed","delay","Math","min","setTimeout"],"sourceRoot":"../../../src","sources":["support/EscalationEventSource.ts"],"mappings":";;AAAA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAEA,SAASA,MAAM,QAAQ,oBAAiB;AASxC,OAAO,MAAMC,qBAAqB,CAAC;EACzBC,eAAe,GAA2B,IAAI;EAC9CC,gBAAgB,GAAG,KAAK;EACxBC,iBAAiB,GAAG,CAAC;EACrBC,cAAc,GAAyC,IAAI;EAClDC,oBAAoB,GAAG,CAAC;EAGzCC,WAAWA,CAACC,OAAqC,EAAE;IACjD,IAAI,CAACA,OAAO,GAAGA,OAAO;EACxB;EAEAC,OAAOA,CAAA,EAAS;IACd,IAAI,CAACN,gBAAgB,GAAG,KAAK;IAC7B,IAAI,CAACC,iBAAiB,GAAG,CAAC;IAC1B,IAAI,CAACM,cAAc,CAAC,CAAC;EACvB;EAEAC,UAAUA,CAAA,EAAS;IACjB,IAAI,CAACR,gBAAgB,GAAG,IAAI;IAC5B,IAAI,IAAI,CAACE,cAAc,EAAE;MACvBO,YAAY,CAAC,IAAI,CAACP,cAAc,CAAC;MACjC,IAAI,CAACA,cAAc,GAAG,IAAI;IAC5B;IACA,IAAI,IAAI,CAACH,eAAe,EAAE;MACxB,IAAI,CAACA,eAAe,CAACW,KAAK,CAAC,CAAC;MAC5B,IAAI,CAACX,eAAe,GAAG,IAAI;IAC7B;EACF;EAEA,MAAcQ,cAAcA,CAAA,EAAkB;IAC5C,IAAI,IAAI,CAACP,gBAAgB,EAAE;IAE3B,IAAI,CAACD,eAAe,GAAG,IAAIY,eAAe,CAAC,CAAC;IAE5C,IAAI;MACF,MAAMC,QAAQ,GAAG,MAAMC,KAAK,CAAC,IAAI,CAACR,OAAO,CAACS,GAAG,EAAE;QAC7CC,MAAM,EAAE,IAAI,CAAChB,eAAe,CAACgB,MAAM;QACnCC,OAAO,EAAE;UAAEC,MAAM,EAAE;QAAoB;MACzC,CAAC,CAAC;MAEF,IAAI,CAACL,QAAQ,CAACM,EAAE,EAAE;QAChBrB,MAAM,CAACsB,IAAI,CAAC,eAAe,EAAE,kBAAkB,EAAEP,QAAQ,CAACQ,MAAM,CAAC;QACjE,IAAI,CAACC,iBAAiB,CAAC,CAAC;QACxB;MACF;MAEA,IAAI,CAACT,QAAQ,CAACU,IAAI,EAAE;QAClBzB,MAAM,CAACsB,IAAI,CAAC,eAAe,EAAE,0DAA0D,CAAC;QACxF,MAAM,IAAI,CAACI,gBAAgB,CAACX,QAAQ,CAAC;QACrC;MACF;MAEA,IAAI,CAACX,iBAAiB,GAAG,CAAC;MAC1B,MAAM,IAAI,CAACuB,UAAU,CAACZ,QAAQ,CAACU,IAAI,CAAC;IACtC,CAAC,CAAC,OAAOG,GAAG,EAAE;MACZ,IAAI,IAAI,CAACzB,gBAAgB,EAAE;MAC3B,IAAKyB,GAAG,CAAWC,IAAI,KAAK,YAAY,EAAE;MAC1C7B,MAAM,CAACsB,IAAI,CAAC,eAAe,EAAE,mBAAmB,EAAGM,GAAG,CAAWE,OAAO,CAAC;MACzE,IAAI,CAACtB,OAAO,CAACuB,OAAO,GAAGH,GAAY,CAAC;MACpC,IAAI,CAACJ,iBAAiB,CAAC,CAAC;IAC1B;EACF;EAEA,MAAcG,UAAUA,CAACF,IAAgC,EAAiB;IACxE,MAAMO,MAAM,GAAGP,IAAI,CAACQ,SAAS,CAAC,CAAC;IAC/B,MAAMC,OAAO,GAAG,IAAIC,WAAW,CAAC,CAAC;IACjC,IAAIC,MAAM,GAAG,EAAE;IAEf,IAAI;MACF,OAAO,IAAI,EAAE;QACX,MAAM;UAAEC,IAAI;UAAEC;QAAM,CAAC,GAAG,MAAMN,MAAM,CAACO,IAAI,CAAC,CAAC;QAC3C,IAAIF,IAAI,EAAE;QAEVD,MAAM,IAAIF,OAAO,CAACM,MAAM,CAACF,KAAK,EAAE;UAAEG,MAAM,EAAE;QAAK,CAAC,CAAC;QACjD,MAAMC,KAAK,GAAGN,MAAM,CAACO,KAAK,CAAC,IAAI,CAAC;QAChCP,MAAM,GAAGM,KAAK,CAACE,GAAG,CAAC,CAAE;QAErB,IAAIC,YAAY,GAAG,EAAE;QACrB,IAAIC,WAAW,GAAG,EAAE;QAEpB,KAAK,MAAMC,IAAI,IAAIL,KAAK,EAAE;UACxB,IAAIK,IAAI,CAACC,UAAU,CAAC,SAAS,CAAC,EAAE;YAC9BH,YAAY,GAAGE,IAAI,CAACE,KAAK,CAAC,CAAC,CAAC,CAACC,IAAI,CAAC,CAAC;UACrC,CAAC,MAAM,IAAIH,IAAI,CAACC,UAAU,CAAC,QAAQ,CAAC,EAAE;YACpCF,WAAW,GAAGC,IAAI,CAACE,KAAK,CAAC,CAAC,CAAC,CAACC,IAAI,CAAC,CAAC;UACpC,CAAC,MAAM,IAAIH,IAAI,KAAK,EAAE,IAAIF,YAAY,IAAIC,WAAW,EAAE;YACrD,IAAI,CAACK,WAAW,CAACN,YAAY,EAAEC,WAAW,CAAC;YAC3CD,YAAY,GAAG,EAAE;YACjBC,WAAW,GAAG,EAAE;UAClB;QACF;MACF;IACF,CAAC,CAAC,OAAOlB,GAAG,EAAE;MACZ,IAAI,IAAI,CAACzB,gBAAgB,EAAE;MAC3B,IAAKyB,GAAG,CAAWC,IAAI,KAAK,YAAY,EAAE;MAC1C7B,MAAM,CAACsB,IAAI,CAAC,eAAe,EAAE,oBAAoB,EAAGM,GAAG,CAAWE,OAAO,CAAC;IAC5E;IAEA,IAAI,CAAC,IAAI,CAAC3B,gBAAgB,EAAE;MAC1B,IAAI,CAACqB,iBAAiB,CAAC,CAAC;IAC1B;EACF;EAEA,MAAcE,gBAAgBA,CAACX,QAAkB,EAAiB;IAChE,IAAI;MACF,MAAMqC,IAAI,GAAG,MAAMrC,QAAQ,CAACqC,IAAI,CAAC,CAAC;MAClC,IAAIP,YAAY,GAAG,EAAE;MACrB,IAAIC,WAAW,GAAG,EAAE;MAEpB,KAAK,MAAMC,IAAI,IAAIK,IAAI,CAACT,KAAK,CAAC,IAAI,CAAC,EAAE;QACnC,IAAII,IAAI,CAACC,UAAU,CAAC,SAAS,CAAC,EAAE;UAC9BH,YAAY,GAAGE,IAAI,CAACE,KAAK,CAAC,CAAC,CAAC,CAACC,IAAI,CAAC,CAAC;QACrC,CAAC,MAAM,IAAIH,IAAI,CAACC,UAAU,CAAC,QAAQ,CAAC,EAAE;UACpCF,WAAW,GAAGC,IAAI,CAACE,KAAK,CAAC,CAAC,CAAC,CAACC,IAAI,CAAC,CAAC;QACpC,CAAC,MAAM,IAAIH,IAAI,KAAK,EAAE,IAAIF,YAAY,IAAIC,WAAW,EAAE;UACrD,IAAI,CAACK,WAAW,CAACN,YAAY,EAAEC,WAAW,CAAC;UAC3CD,YAAY,GAAG,EAAE;UACjBC,WAAW,GAAG,EAAE;QAClB;MACF;IACF,CAAC,CAAC,OAAOlB,GAAG,EAAE;MACZ,IAAI,IAAI,CAACzB,gBAAgB,EAAE;MAC3BH,MAAM,CAACsB,IAAI,CAAC,eAAe,EAAE,2BAA2B,EAAGM,GAAG,CAAWE,OAAO,CAAC;IACnF;IAEA,IAAI,CAAC,IAAI,CAAC3B,gBAAgB,EAAE;MAC1B,IAAI,CAACqB,iBAAiB,CAAC,CAAC;IAC1B;EACF;EAEQ2B,WAAWA,CAACE,KAAa,EAAEC,IAAY,EAAQ;IACrD,IAAI;MACF,MAAMC,MAAM,GAAGC,IAAI,CAACC,KAAK,CAACH,IAAI,CAAC;MAE/B,IAAID,KAAK,KAAK,WAAW,EAAE;QACzBrD,MAAM,CAAC0D,IAAI,CAAC,eAAe,EAAE,uBAAuB,EAAEH,MAAM,CAACI,QAAQ,CAAC;QACtE,IAAI,CAACnD,OAAO,CAACoD,WAAW,GAAGL,MAAM,CAACI,QAAQ,CAAC;MAC7C,CAAC,MAAM,IAAIN,KAAK,KAAK,eAAe,EAAE;QACpCrD,MAAM,CAAC0D,IAAI,CAAC,eAAe,EAAE,sBAAsB,EAA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package/lib/module/support/EscalationSocket.js

@@ -25,6 +25,8 @@ export class EscalationSocket {
   constructor(options) {
     this.onReply = options.onReply;
     this.onError = options.onError;
+    this.onTypingChange = options.onTypingChange;
+    this.onTicketClosed = options.onTicketClosed;
     this.maxReconnectAttempts = options.maxReconnectAttempts ?? 3;
   }
   connect(wsUrl) {
@@ -32,6 +34,26 @@ export class EscalationSocket {
     this.intentionalClose = false;
     this.openConnection();
   }
+  sendText(text) {
+    if (this.ws?.readyState === 1) {
+      // WebSocket.OPEN
+      this.ws.send(JSON.stringify({
+        type: 'user_message',
+        content: text
+      }));
+      return true;
+    }
+    return false;
+  }
+  sendTypingStatus(isTyping) {
+    if (this.ws?.readyState === 1) {
+      this.ws.send(JSON.stringify({
+        type: isTyping ? 'typing_start' : 'typing_stop'
+      }));
+      return true;
+    }
+    return false;
+  }
   disconnect() {
     this.intentionalClose = true;
     if (this.reconnectTimer) {
@@ -52,27 +74,44 @@ export class EscalationSocket {
       return;
     }
     this.ws.onopen = () => {
-      console.log('[EscalationSocket] Connected:', this.wsUrl);
+      console.log('[EscalationSocket] ✅ Connected to:', this.wsUrl);
       this.reconnectAttempts = 0;
     };
     this.ws.onmessage = event => {
       try {
-        const msg = JSON.parse(String(event.data));
-        if (msg.type === 'ping') return; // heartbeat — ignore
+        const rawData = String(event.data);
+        console.log('[EscalationSocket] Message received:', rawData);
+        const msg = JSON.parse(rawData);
+        if (msg.type === 'ping') {
+          console.log('[EscalationSocket] Heartbeat ping received');
+          return;
+        }
         if (msg.type === 'reply' && msg.reply) {
-          this.onReply(msg.reply);
+          console.log('[EscalationSocket] Human reply received:', msg.reply);
+          this.onTypingChange?.(false);
+          this.onReply(msg.reply, msg.ticketId);
+        } else if (msg.type === 'typing_start') {
+          this.onTypingChange?.(true);
+        } else if (msg.type === 'typing_stop') {
+          this.onTypingChange?.(false);
+        } else if (msg.type === 'ticket_closed') {
+          console.log('[EscalationSocket] Ticket closed by agent');
+          this.onTypingChange?.(false);
+          this.onTicketClosed?.(msg.ticketId);
+          this.intentionalClose = true;
+          this.ws?.close();
         }
       } catch {
         // Non-JSON message — ignore
       }
     };
     this.ws.onerror = event => {
-      console.error('[EscalationSocket] Error:', event);
+      console.error('[EscalationSocket] ❌ WebSocket error. URL was:', this.wsUrl, event);
       this.onError?.(event);
     };
-    this.ws.onclose = () => {
+    this.ws.onclose = event => {
+      console.warn(`[EscalationSocket] Connection closed. Code=${event.code} Reason="${event.reason}" Intentional=${this.intentionalClose}`);
       if (this.intentionalClose) return;
-      console.warn('[EscalationSocket] Connection closed unexpectedly');
       this.scheduleReconnect();
     };
   }

package/lib/module/support/EscalationSocket.js.map

@@ -1 +1 @@
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+{"version":3,"names":["EscalationSocket","ws","wsUrl","reconnectAttempts","reconnectTimer","intentionalClose","constructor","options","onReply","onError","onTypingChange","onTicketClosed","maxReconnectAttempts","connect","openConnection","sendText","text","readyState","send","JSON","stringify","type","content","sendTypingStatus","isTyping","disconnect","clearTimeout","close","WebSocket","err","console","error","onopen","log","onmessage","event","rawData","String","data","msg","parse","reply","ticketId","onerror","onclose","warn","code","reason","scheduleReconnect","delay","Math","min","setTimeout"],"sourceRoot":"../../../src","sources":["support/EscalationSocket.ts"],"mappings":";;AAAA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAYA,OAAO,MAAMA,gBAAgB,CAAC;EACpBC,EAAE,GAAqB,IAAI;EAC3BC,KAAK,GAAkB,IAAI;EAC3BC,iBAAiB,GAAG,CAAC;EACrBC,cAAc,GAAyC,IAAI;EAC3DC,gBAAgB,GAAG,KAAK;EAQhCC,WAAWA,CAACC,OAAgC,EAAE;IAC5C,IAAI,CAACC,OAAO,GAAGD,OAAO,CAACC,OAAO;IAC9B,IAAI,CAACC,OAAO,GAAGF,OAAO,CAACE,OAAO;IAC9B,IAAI,CAACC,cAAc,GAAGH,OAAO,CAACG,cAAc;IAC5C,IAAI,CAACC,cAAc,GAAGJ,OAAO,CAACI,cAAc;IAC5C,IAAI,CAACC,oBAAoB,GAAGL,OAAO,CAACK,oBAAoB,IAAI,CAAC;EAC/D;EAEAC,OAAOA,CAACX,KAAa,EAAQ;IAC3B,IAAI,CAACA,KAAK,GAAGA,KAAK;IAClB,IAAI,CAACG,gBAAgB,GAAG,KAAK;IAC7B,IAAI,CAACS,cAAc,CAAC,CAAC;EACvB;EAEAC,QAAQA,CAACC,IAAY,EAAW;IAC9B,IAAI,IAAI,CAACf,EAAE,EAAEgB,UAAU,KAAK,CAAC,EAAE;MAAE;MAC/B,IAAI,CAAChB,EAAE,CAACiB,IAAI,CAACC,IAAI,CAACC,SAAS,CAAC;QAAEC,IAAI,EAAE,cAAc;QAAEC,OAAO,EAAEN;MAAK,CAAC,CAAC,CAAC;MACrE,OAAO,IAAI;IACb;IACA,OAAO,KAAK;EACd;EAEAO,gBAAgBA,CAACC,QAAiB,EAAW;IAC3C,IAAI,IAAI,CAACvB,EAAE,EAAEgB,UAAU,KAAK,CAAC,EAAE;MAC7B,IAAI,CAAChB,EAAE,CAACiB,IAAI,CAACC,IAAI,CAACC,SAAS,CAAC;QAAEC,IAAI,EAAEG,QAAQ,GAAG,cAAc,GAAG;MAAc,CAAC,CAAC,CAAC;MACjF,OAAO,IAAI;IACb;IACA,OAAO,KAAK;EACd;EAEAC,UAAUA,CAAA,EAAS;IACjB,IAAI,CAACpB,gBAAgB,GAAG,IAAI;IAC5B,IAAI,IAAI,CAACD,cAAc,EAAE;MACvBsB,YAAY,CAAC,IAAI,CAACtB,cAAc,CAAC;MACjC,IAAI,CAACA,cAAc,GAAG,IAAI;IAC5B;IACA,IAAI,IAAI,CAACH,EAAE,EAAE;MACX,IAAI,CAACA,EAAE,CAAC0B,KAAK,CAAC,CAAC;MACf,IAAI,CAAC1B,EAAE,GAAG,IAAI;IAChB;EACF;EAEQa,cAAcA,CAAA,EAAS;IAC7B,IAAI,CAAC,IAAI,CAACZ,KAAK,EAAE;IAEjB,IAAI;MACF,IAAI,CAACD,EAAE,GAAG,IAAI2B,SAAS,CAAC,IAAI,CAAC1B,KAAK,CAAC;IACrC,CAAC,CAAC,OAAO2B,GAAG,EAAE;MACZC,OAAO,CAACC,KAAK,CAAC,8CAA8C,EAAEF,GAAG,CAAC;MAClE;IACF;IAEA,IAAI,CAAC5B,EAAE,CAAC+B,MAAM,GAAG,MAAM;MACrBF,OAAO,CAACG,GAAG,CAAC,oCAAoC,EAAE,IAAI,CAAC/B,KAAK,CAAC;MAC7D,IAAI,CAACC,iBAAiB,GAAG,CAAC;IAC5B,CAAC;IAED,IAAI,CAACF,EAAE,CAACiC,SAAS,GAAIC,KAAK,IAAK;MAC7B,IAAI;QACF,MAAMC,OAAO,GAAGC,MAAM,CAACF,KAAK,CAACG,IAAI,CAAC;QAClCR,OAAO,CAACG,GAAG,CAAC,sCAAsC,EAAEG,OAAO,CAAC;QAC5D,MAAMG,GAAG,GAAGpB,IAAI,CAACqB,KAAK,CAACJ,OAAO,CAAC;QAC/B,IAAIG,GAAG,CAAClB,IAAI,KAAK,MAAM,EAAE;UACvBS,OAAO,CAACG,GAAG,CAAC,4CAA4C,CAAC;UACzD;QACF;QACA,IAAIM,GAAG,CAAClB,IAAI,KAAK,OAAO,IAAIkB,GAAG,CAACE,KAAK,EAAE;UACrCX,OAAO,CAACG,GAAG,CAAC,0CAA0C,EAAEM,GAAG,CAACE,KAAK,CAAC;UAClE,IAAI,CAAC/B,cAAc,GAAG,KAAK,CAAC;UAC5B,IAAI,CAACF,OAAO,CAAC+B,GAAG,CAACE,KAAK,EAAEF,GAAG,CAACG,QAAQ,CAAC;QACvC,CAAC,MAAM,IAAIH,GAAG,CAAClB,IAAI,KAAK,cAAc,EAAE;UACtC,IAAI,CAACX,cAAc,GAAG,IAAI,CAAC;QAC7B,CAAC,MAAM,IAAI6B,GAAG,CAAClB,IAAI,KAAK,aAAa,EAAE;UACrC,IAAI,CAACX,cAAc,GAAG,KAAK,CAAC;QAC9B,CAAC,MAAM,IAAI6B,GAAG,CAAClB,IAAI,KAAK,eAAe,EAAE;UACvCS,OAAO,CAACG,GAAG,CAAC,2CAA2C,CAAC;UACxD,IAAI,CAACvB,cAAc,GAAG,KAAK,CAAC;UAC5B,IAAI,CAACC,cAAc,GAAG4B,GAAG,CAACG,QAAQ,CAAC;UACnC,IAAI,CAACrC,gBAAgB,GAAG,IAAI;UAC5B,IAAI,CAACJ,EAAE,EAAE0B,KAAK,CAAC,CAAC;QAClB;MACF,CAAC,CAAC,MAAM;QACN;MAAA;IAEJ,CAAC;IAED,IAAI,CAAC1B,EAAE,CAAC0C,OAAO,GAAIR,KAAK,IAAK;MAC3BL,OAAO,CAACC,KAAK,CAAC,gDAAgD,EAAE,IAAI,CAAC7B,KAAK,EAAEiC,KAAK,CAAC;MAClF,IAAI,CAAC1B,OAAO,GAAG0B,KAAK,CAAC;IACvB,CAAC;IAED,IAAI,CAAClC,EAAE,CAAC2C,OAAO,GAAIT,KAAK,IAAK;MAC3BL,OAAO,CAACe,IAAI,CAAC,8CAA8CV,KAAK,CAACW,IAAI,YAAYX,KAAK,CAACY,MAAM,iBAAiB,IAAI,CAAC1C,gBAAgB,EAAE,CAAC;MACtI,IAAI,IAAI,CAACA,gBAAgB,EAAE;MAC3B,IAAI,CAAC2C,iBAAiB,CAAC,CAAC;IAC1B,CAAC;EACH;EAEQA,iBAAiBA,CAAA,EAAS;IAChC,IAAI,IAAI,CAAC7C,iBAAiB,IAAI,IAAI,CAACS,oBAAoB,EAAE;MACvDkB,OAAO,CAACe,IAAI,CAAC,+DAA+D,CAAC;MAC7E;IACF;IACA,MAAMI,KAAK,GAAGC,IAAI,CAACC,GAAG,CAAC,IAAI,GAAG,CAAC,IAAI,IAAI,CAAChD,iBAAiB,EAAE,MAAM,CAAC;IAClE,IAAI,CAACA,iBAAiB,EAAE;IACxB2B,OAAO,CAACG,GAAG,CACT,sCAAsCgB,KAAK,eAAe,IAAI,CAAC9C,iBAAiB,IAAI,IAAI,CAACS,oBAAoB,GAC/G,CAAC;IACD,IAAI,CAACR,cAAc,GAAGgD,UAAU,CAAC,MAAM;MACrC,IAAI,CAACtC,cAAc,CAAC,CAAC;IACvB,CAAC,EAAEmC,KAAK,CAAC;EACX;AACF","ignoreList":[]}