@microsoft/omnichannel-chat-widget 1.7.3-main.fee24eb → 1.7.4-main.0574a04

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -1,5 +1,5 @@
+import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { ConfirmationState, Constants, ConversationEndEntity, ParticipantType, PrepareEndChatDescriptionConstants } from "../../../common/Constants";
-import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { getConversationDetailsCall, getWidgetEndChatEventName } from "../../../common/utils";
 import { getPostChatContext, initiatePostChat } from "./renderSurveyHelpers";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
@@ -55,6 +55,13 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
     const postchatContext = (await getPostChatContext(chatSDK, state, dispatch)) ?? (state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.postChatContext);
     if (postchatContext === undefined) {
       var _state$appStates2;
+      BroadcastService.postMessage({
+        eventName: BroadcastEvent.OnWidgetError,
+        payload: {
+          errorMessage: "Widget did not display post chat survey as getPostChatContext returned undefined."
+        }
+      });
+
       // For Customer intiated conversations, just close chat widget
       if ((state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.conversationEndedBy) === ConversationEndEntity.Customer) {
         TelemetryHelper.logSDKEvent(LogLevel.INFO, {
@@ -127,21 +134,25 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const endChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => {
   if (!skipEndChatSDK && chatSDK.conversation) {
+    var _inMemoryState$appSta;
+    const inMemoryState = executeReducer(state, {
+      type: LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
+      payload: null
+    });
+    const endChatOptionalParameters = {
+      isSessionEnded: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.chatDisconnectEventReceived
+    };
     try {
       TelemetryHelper.logSDKEvent(LogLevel.INFO, {
         Event: TelemetryEvent.EndChatSDKCall
       });
       //Get auth token again if chat continued for longer time, otherwise gets 401 error
       await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
-      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat());
+      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat(endChatOptionalParameters));
     } catch (ex) {
-      var _inMemoryState$appSta;
-      const inMemoryState = executeReducer(state, {
-        type: LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
-        payload: null
-      });
+      var _inMemoryState$appSta2;
       // if the chat was disconnected or ended by the agent, we don't want to log the error
-      if (!(inMemoryState !== null && inMemoryState !== void 0 && (_inMemoryState$appSta = inMemoryState.appStates) !== null && _inMemoryState$appSta !== void 0 && _inMemoryState$appSta.chatDisconnectEventReceived)) {
+      if (!(inMemoryState !== null && inMemoryState !== void 0 && (_inMemoryState$appSta2 = inMemoryState.appStates) !== null && _inMemoryState$appSta2 !== void 0 && _inMemoryState$appSta2.chatDisconnectEventReceived)) {
         TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
           Event: TelemetryEvent.EndChatSDKCallFailed,
           ExceptionDetails: {
@@ -158,7 +169,7 @@ const endChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatSt
       }
       postMessageToOtherTab = false;
     } finally {
-      await endChatStateCleanUp(dispatch);
+      endChatStateCleanUp(dispatch);
     }
   }
   if (!skipCloseChat) {

package/lib/esm/components/livechatwidget/common/helpers/markdownHelper.js

@@ -0,0 +1,15 @@
+import SlackMarkdown from "slack-markdown-it";
+export const addSlackMarkdownIt = markdown => {
+  try {
+    markdown.use(SlackMarkdown);
+  } catch (e) {
+    // this is to support the case when slack-markdown-it 
+    // transpiled code doesn't export default (webpack5)
+    if (SlackMarkdown.default.apply) {
+      markdown.use(SlackMarkdown.default);
+    } else {
+      console.error("Error while adding slackMarkdown plugin", e);
+    }
+  }
+  return markdown;
+};

package/lib/esm/components/livechatwidget/common/initWebChatComposer.js

@@ -1,6 +1,7 @@
 import { ConversationEndEntity, ParticipantType } from "../../../common/Constants";
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { changeLanguageCodeFormatForWebChat, getConversationDetailsCall } from "../../../common/utils";
+import DOMPurify from "dompurify";
 import HyperlinkTextOverrideRenderer from "../../webchatcontainerstateful/webchatcontroller/markdownrenderers/HyperlinkTextOverrideRenderer";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
@@ -16,8 +17,10 @@ import createConversationEndMiddleware from "../../webchatcontainerstateful/webc
 import createDataMaskingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware";
 import { createMarkdown } from "./createMarkdown";
 import createMaxMessageSizeValidator from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator";
+import createMessageSequenceIdOverrideMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageSequenceIdOverrideMiddleware";
 import createMessageTimeStampMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware";
 import { createStore } from "botframework-webchat";
+import createToastMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/toastMiddleware";
 import { createWebChatTelemetry } from "../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger";
 import { defaultAttachmentProps } from "../../webchatcontainerstateful/common/defaultProps/defaultAttachmentProps";
 import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
@@ -28,9 +31,6 @@ import htmlPlayerMiddleware from "../../webchatcontainerstateful/webchatcontroll
 import htmlTextMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware";
 import preProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware";
 import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware";
-import DOMPurify from "dompurify";
-import createMessageSequenceIdOverrideMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageSequenceIdOverrideMiddleware";
-import createToastMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/toastMiddleware";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const initWebChatComposer = (props, state, dispatch, chatSDK, endChat) => {
@@ -100,7 +100,11 @@ export const initWebChatComposer = (props, state, dispatch, chatSDK, endChat) =>
     markdownRenderers.forEach(renderer => {
       text = renderer.render(text);
     });
-    text = DOMPurify.sanitize(text);
+    const config = {
+      FORBID_TAGS: ["form", "button", "script", "div"],
+      FORBID_ATTR: ["action"]
+    };
+    text = DOMPurify.sanitize(text, config);
     return text;
   };
   function postDomPurifyActivities() {

package/lib/esm/components/livechatwidget/common/persistentChatHelper.js

@@ -6,7 +6,8 @@ export const shouldSetPreChatIfPersistentChat = async (chatSDK, conversationMode
   let skipPreChat = false;
   if (persistentEnabled) {
     const reconnectableChatsParams = {
-      authenticatedUserToken: chatSDK.authenticatedUserToken
+      authenticatedUserToken: chatSDK.authenticatedUserToken,
+      requestId: chatSDK.requestId
     };
     try {
       const reconnectableChatsResponse = await chatSDK.OCClient.getReconnectableChats(reconnectableChatsParams);

package/lib/esm/components/livechatwidget/common/startChat.js

@@ -199,10 +199,16 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params
           exception: `Failed to setup startChat: ${error}`
         }
       });
+      BroadcastService.postMessage({
+        eventName: BroadcastEvent.OnWidgetError,
+        payload: {
+          errorMessage: error
+        }
+      });
       isStartChatSuccessful = false;
       throw error;
     }
-    await createAdapterAndSubscribe(chatSDK, dispatch, setAdapter);
+    await createAdapterAndSubscribe(chatSDK, dispatch, setAdapter, props);
 
     // Set app state to Active
     if (isStartChatSuccessful) {
@@ -252,10 +258,10 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-const createAdapterAndSubscribe = async (chatSDK, dispatch, setAdapter) => {
+const createAdapterAndSubscribe = async (chatSDK, dispatch, setAdapter, props) => {
   var _newAdapter$activity$;
   // New adapter creation
-  const newAdapter = await createAdapter(chatSDK);
+  const newAdapter = await createAdapter(chatSDK, props);
   setAdapter(newAdapter);
   const chatToken = await chatSDK.getChatToken();
   dispatch({

package/lib/esm/components/livechatwidget/interfaces/IBotAuthActivitySubscriberOptionalParams.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -2,7 +2,7 @@ function _extends() { _extends = Object.assign ? Object.assign.bind() : function
 import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { BroadcastService, BroadcastServiceInitialize, decodeComponentString } from "@microsoft/omnichannel-chat-components";
 import { Components } from "botframework-webchat";
-import { ConfirmationState, Constants, ConversationEndEntity, E2VVOptions, LiveWorkItemState, PrepareEndChatDescriptionConstants, StorageType } from "../../../common/Constants";
+import { ConfirmationState, Constants, ConversationEndEntity, E2VVOptions, LiveWorkItemState, PrepareEndChatDescriptionConstants, StorageType, WidgetLoadCustomErrorString } from "../../../common/Constants";
 import { Stack } from "@fluentui/react";
 import React, { useEffect, useRef, useState } from "react";
 import { TelemetryManager, TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
@@ -147,6 +147,12 @@ export const LiveChatWidgetStateful = props => {
         }
         return;
       }
+      BroadcastService.postMessage({
+        eventName: BroadcastEvent.OnWidgetError,
+        payload: {
+          errorMessage: "Chat found in cache but invalid as the conversation status is inactive."
+        }
+      });
     }
     if (isChatValid === false) {
       if (localState) {
@@ -266,6 +272,12 @@ export const LiveChatWidgetStateful = props => {
           type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
           payload: ConversationState.OutOfOffice
         });
+        BroadcastService.postMessage({
+          eventName: BroadcastEvent.OnWidgetError,
+          payload: {
+            errorMessage: "Out-of-office hours status is shown."
+          }
+        });
         return;
       }
       BroadcastService.postMessage({
@@ -346,6 +358,30 @@ export const LiveChatWidgetStateful = props => {
         }
       }
     });
+    BroadcastService.getMessageByEventName(BroadcastEvent.NetworkReconnected).subscribe(async () => {
+      var _window2, _window2$location;
+      if (isThisSessionPopout((_window2 = window) === null || _window2 === void 0 ? void 0 : (_window2$location = _window2.location) === null || _window2$location === void 0 ? void 0 : _window2$location.href)) {
+        return;
+      }
+      const conversationDetails = await getConversationDetailsCall(chatSDK);
+      if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === LiveWorkItemState.WrapUp || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === LiveWorkItemState.Closed) {
+        dispatch({
+          type: LiveChatWidgetActionType.SET_CHAT_DISCONNECT_EVENT_RECEIVED,
+          payload: true
+        });
+        const desc = "Chat disconnected due to timeout, user went offline or blocked the device (including closing laptop)";
+        TelemetryHelper.logActionEvent(LogLevel.INFO, {
+          Event: TelemetryEvent.ChatDisconnectThreadEventReceived,
+          Description: desc
+        });
+        BroadcastService.postMessage({
+          eventName: BroadcastEvent.OnWidgetError,
+          payload: {
+            errorMessage: desc
+          }
+        });
+      }
+    });
 
     /**
      * This will allow to sync multiple tabs to handle minimize and maximize state, 
@@ -663,11 +699,24 @@ export const LiveChatWidgetStateful = props => {
 
   // Handle Chat disconnect cases
   useEffect(() => {
+    var _inMemoryState$appSta5;
     const inMemoryState = executeReducer(state, {
       type: LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
       payload: null
     });
     handleChatDisconnect(props, inMemoryState, setWebChatStyles);
+    const chatDisconnectState = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta5 = inMemoryState.appStates) === null || _inMemoryState$appSta5 === void 0 ? void 0 : _inMemoryState$appSta5.chatDisconnectEventReceived;
+    if (chatDisconnectState && adapter) {
+      try {
+        adapter.end();
+        adapter.close();
+      } catch (e) {
+        TelemetryHelper.logWebChatEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.EndingAdapterAfterDisconnectionError,
+          Description: WidgetLoadCustomErrorString.CloseAdapterAfterDisconnectionErrorString
+        });
+      }
+    }
   }, [state.appStates.chatDisconnectEventReceived]);
 
   // if props state gets updates we need to update the renderingMiddlewareProps in the state

package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -47,7 +47,7 @@ const createMagicCodeSuccessResponse = signin => {
   };
 };
 export const WebChatContainerStateful = props => {
-  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp7, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _props$webChatContain9, _props$webChatContain10;
+  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _webChatContainerProp7, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _webChatContainerProp15, _props$webChatContain9, _props$webChatContain10;
   const {
     BasicWebChat
   } = Components;
@@ -163,6 +163,11 @@ export const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] *,
         div[class="ac-input-container"] * {white-space:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp6 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp6 === void 0 ? void 0 : _webChatContainerProp6.textWhiteSpace) ?? defaultAdaptiveCardStyles.textWhiteSpace}}
 
+        div[class="ac-input-container"] input.ac-multichoiceInput,
+        div[class="ac-input-container"] select.ac-multichoiceInput {
+            ${webChatContainerProps !== null && webChatContainerProps !== void 0 && (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) !== null && _webChatContainerProp7 !== void 0 && _webChatContainerProp7.choiceInputPadding ? `padding: ${webChatContainerProps.adaptiveCardStyles.choiceInputPadding} !important;` : ""}
+        }
+
         .ms_lcw_webchat_received_message>div.webchat__stacked-layout>div.webchat__stacked-layout__main>div.webchat__stacked-layout__content>div.webchat__stacked-layout__message-row>[class^=webchat]:not(.webchat__bubble--from-user)>.webchat__bubble__content {
             background-color: ${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleBackground) ?? ((_defaultWebChatContai = defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
             color:${((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : (_props$webChatContain8 = _props$webChatContain7.webChatStyles) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.bubbleTextColor) ?? ((_defaultWebChatContai2 = defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
@@ -172,16 +177,16 @@ export const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] a:visited,
         div[class="ac-textBlock"] a:hover,
         div[class="ac-textBlock"] a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp7 === void 0 ? void 0 : _webChatContainerProp7.anchorColor) ?? defaultAdaptiveCardStyles.anchorColor};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.anchorColor) ?? defaultAdaptiveCardStyles.anchorColor};
         }
 
-        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.buttonWhiteSpace) ?? defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
+        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp9 === void 0 ? void 0 : _webChatContainerProp9.buttonWhiteSpace) ?? defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
 
         .ms_lcw_webchat_received_message img.webchat__render-markdown__external-link-icon {
             background-image: url(data:image/svg+xml;base64,PHN2ZyB2aWV3Qm94PSIzIDMgMTggMTgiICB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjxwYXRoIGQ9Ik03LjI1MDEgNC41MDAxN0gxMC43NDk1QzExLjE2MzcgNC41MDAxNyAxMS40OTk1IDQuODM1OTYgMTEuNDk5NSA1LjI1MDE3QzExLjQ5OTUgNS42Mjk4NiAxMS4yMTczIDUuOTQzNjYgMTAuODUxMyA1Ljk5MzMyTDEwLjc0OTUgNi4wMDAxN0g3LjI0OTc0QzYuMDcwNzkgNS45OTk2MSA1LjEwMzQ5IDYuOTA2NTYgNS4wMDc4NiA4LjA2MTEyTDUuMDAwMjggOC4yMjAwM0w1LjAwMzEyIDE2Ljc1MDdDNS4wMDM0MyAxNy45NDE1IDUuOTI4ODUgMTguOTE2MSA3LjA5OTY2IDE4Ljk5NDlMNy4yNTM3MSAxOS4wMDAxTDE1Ljc1MTggMTguOTg4NEMxNi45NDE1IDE4Ljk4NjggMTcuOTE0NSAxOC4wNjIgMTcuOTkzNSAxNi44OTIzTDE3Ljk5ODcgMTYuNzM4NFYxMy4yMzIxQzE3Ljk5ODcgMTIuODE3OSAxOC4zMzQ1IDEyLjQ4MjEgMTguNzQ4NyAxMi40ODIxQzE5LjEyODQgMTIuNDgyMSAxOS40NDIyIDEyLjc2NDMgMTkuNDkxOCAxMy4xMzAzTDE5LjQ5ODcgMTMuMjMyMVYxNi43Mzg0QzE5LjQ5ODcgMTguNzQwNyAxNy45MjkzIDIwLjM3NjkgMTUuOTUyOCAyMC40ODI5TDE1Ljc1MzggMjAuNDg4NEw3LjI1ODI3IDIwLjUwMDFMNy4wNTQ5NSAyMC40OTQ5QzUuMTQyMzkgMjAuMzk1NCAzLjYwODk1IDE4Ljg2MjcgMy41MDgzNyAxNi45NTAyTDMuNTAzMTIgMTYuNzUxMUwzLjUwMDg5IDguMjUyN0wzLjUwNTI5IDguMDUwMkMzLjYwNTM5IDYuMTM3NDkgNS4xMzg2NyA0LjYwNDQ5IDcuMDUwOTYgNC41MDUyN0w3LjI1MDEgNC41MDAxN0gxMC43NDk1SDcuMjUwMVpNMTMuNzQ4MSAzLjAwMTQ2TDIwLjMwMTggMy4wMDE5N0wyMC40MDE0IDMuMDE1NzVMMjAuNTAyMiAzLjA0MzkzTDIwLjU1OSAzLjA2ODAzQzIwLjYxMjIgMy4wOTEyMiAyMC42NjM0IDMuMTIxNjMgMjAuNzExMSAzLjE1ODg1TDIwLjc4MDQgMy4yMjE1NkwyMC44NjQxIDMuMzIwMTRMMjAuOTE4MyAzLjQxMDI1TDIwLjk1NyAzLjUwMDU3TDIwLjk3NjIgMy41NjQ3NkwyMC45ODk4IDMuNjI4NjJMMjAuOTk5MiAzLjcyMjgyTDIwLjk5OTcgMTAuMjU1NEMyMC45OTk3IDEwLjY2OTYgMjAuNjYzOSAxMS4wMDU0IDIwLjI0OTcgMTEuMDA1NEMxOS44NyAxMS4wMDU0IDE5LjU1NjIgMTAuNzIzMiAxOS41MDY1IDEwLjM1NzFMMTkuNDk5NyAxMC4yNTU0TDE5LjQ5ODkgNS41NjE0N0wxMi4yNzk3IDEyLjc4NDdDMTIuMDEzNCAxMy4wNTEgMTEuNTk2OCAxMy4wNzUzIDExLjMwMzEgMTIuODU3NUwxMS4yMTkgMTIuNzg0OUMxMC45NTI3IDEyLjUxODcgMTAuOTI4NCAxMi4xMDIxIDExLjE0NjIgMTEuODA4NEwxMS4yMTg4IDExLjcyNDNMMTguNDM2OSA0LjUwMTQ2SDEzLjc0ODFDMTMuMzY4NCA0LjUwMTQ2IDEzLjA1NDYgNC4yMTkzMSAxMy4wMDUgMy44NTMyNEwxMi45OTgxIDMuNzUxNDZDMTIuOTk4MSAzLjM3MTc3IDEzLjI4MDMgMy4wNTc5NyAxMy42NDY0IDMuMDA4MzFMMTMuNzQ4MSAzLjAwMTQ2WiIgZmlsbD0iI0ZGRkZGRiIgLz48L3N2Zz4) !important;
             height: .75em;
             margin-left: .25em;
-            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp9 === void 0 ? void 0 : (_webChatContainerProp10 = _webChatContainerProp9.receivedMessageAnchorStyles) === null || _webChatContainerProp10 === void 0 ? void 0 : _webChatContainerProp10.filter) ?? (defaultReceivedMessageAnchorStyles === null || defaultReceivedMessageAnchorStyles === void 0 ? void 0 : defaultReceivedMessageAnchorStyles.filter)};
+            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp10 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp10 === void 0 ? void 0 : (_webChatContainerProp11 = _webChatContainerProp10.receivedMessageAnchorStyles) === null || _webChatContainerProp11 === void 0 ? void 0 : _webChatContainerProp11.filter) ?? (defaultReceivedMessageAnchorStyles === null || defaultReceivedMessageAnchorStyles === void 0 ? void 0 : defaultReceivedMessageAnchorStyles.filter)};
         }
         pre {
             white-space: pre-wrap;
@@ -194,13 +199,13 @@ export const WebChatContainerStateful = props => {
         .ms_lcw_webchat_received_message a:visited,
         .ms_lcw_webchat_received_message a:hover,
         .ms_lcw_webchat_received_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp11 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp11 === void 0 ? void 0 : (_webChatContainerProp12 = _webChatContainerProp11.receivedMessageAnchorStyles) === null || _webChatContainerProp12 === void 0 ? void 0 : _webChatContainerProp12.color) ?? (defaultReceivedMessageAnchorStyles === null || defaultReceivedMessageAnchorStyles === void 0 ? void 0 : defaultReceivedMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp12 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp12 === void 0 ? void 0 : (_webChatContainerProp13 = _webChatContainerProp12.receivedMessageAnchorStyles) === null || _webChatContainerProp13 === void 0 ? void 0 : _webChatContainerProp13.color) ?? (defaultReceivedMessageAnchorStyles === null || defaultReceivedMessageAnchorStyles === void 0 ? void 0 : defaultReceivedMessageAnchorStyles.color)};
         }
         .ms_lcw_webchat_sent_message a:link,
         .ms_lcw_webchat_sent_message a:visited,
         .ms_lcw_webchat_sent_message a:hover,
         .ms_lcw_webchat_sent_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp13 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp13 === void 0 ? void 0 : (_webChatContainerProp14 = _webChatContainerProp13.sentMessageAnchorStyles) === null || _webChatContainerProp14 === void 0 ? void 0 : _webChatContainerProp14.color) ?? (defaultSentMessageAnchorStyles === null || defaultSentMessageAnchorStyles === void 0 ? void 0 : defaultSentMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp14 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp14 === void 0 ? void 0 : (_webChatContainerProp15 = _webChatContainerProp14.sentMessageAnchorStyles) === null || _webChatContainerProp15 === void 0 ? void 0 : _webChatContainerProp15.color) ?? (defaultSentMessageAnchorStyles === null || defaultSentMessageAnchorStyles === void 0 ? void 0 : defaultSentMessageAnchorStyles.color)};
         }
 
         .webchat__bubble:not(.webchat__bubble--from-user) .webchat__bubble__content {

package/lib/esm/components/webchatcontainerstateful/common/DesignerChatAdapter.js

@@ -5,11 +5,11 @@ export class DesignerChatAdapter extends MockAdapter {
   constructor() {
     super();
     setTimeout(() => {
-      postBotMessageActivity(this.activityObserver, "Id venenatis a condimentum vitae?", undefined, 0);
-      this.postUserActivity("Diam donec adipiscing tristique risus nec feugiat in fermentum", 0);
-      postSystemMessageActivity(this.activityObserver, "We are finding the best agent for your inquiry, please hold ...", 100);
+      postBotMessageActivity(this.activityObserver, "Thank you for contacting us! How can I help you today?", undefined, 0);
+      this.postUserActivity("I need to change my address.", 0);
+      postBotMessageActivity(this.activityObserver, "Okay, let me connect you with a live agent.", undefined, 100);
       postSystemMessageActivity(this.activityObserver, "John has joined the chat", 100);
-      postBotMessageActivity(this.activityObserver, "Neque viverra justo nec ultrices dui sapien eget mi proin", undefined, 100);
+      postBotMessageActivity(this.activityObserver, "I'd be happy to help you update your account.", undefined, 100);
     }, 1000);
   }
   postUserActivity(text) {

package/lib/esm/components/webchatcontainerstateful/common/DesignerChatSDK.js

@@ -1,10 +1,41 @@
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 import { DesignerChatAdapter } from "./DesignerChatAdapter";
 import { MockChatSDK } from "./mockchatsdk";
 export class DesignerChatSDK extends MockChatSDK {
   constructor() {
     super();
+    _defineProperty(this, "localeId", this.getLiveChatConfig().ChatWidgetLanguage.msdyn_localeid);
   }
   createChatAdapter() {
     return new DesignerChatAdapter();
   }
+  /**
+  * If the widget is running in designer mode, we mock the initialize response. We don't want
+  * any interactions with a real server in when designing LCW widget visually in Modern Admin.
+  *
+  * - All GUIDs were changed to 00000000-0000-0000-0000-000000000000.
+  * - msdyn_callingoptions was changed to disable calling functionality
+  */
+  getLiveChatConfig() {
+    return {
+      LiveWSAndLiveChatEngJoin: {
+        msdyn_widgetthemecolor: "19236002",
+        // msdyn_callingoptions was changed to disable calling functionality
+        msdyn_callingoptions: "192350000",
+        msdyn_widgettitle: "Let\u0027s chat",
+        msdyn_conversationmode: "192350000",
+        msdyn_avatarurl: "https://oc-cdn-ocprod.azureedge.net/livechatwidget/images/chatIcon.svg",
+        msdyn_name: "Let's Chat",
+        msdyn_postconversationsurveyenable: "false",
+        OutOfOperatingHours: "False",
+        ShowWidget: "True"
+      },
+      ChatWidgetLanguage: {
+        msdyn_localeid: "1033",
+        msdyn_languagename: "English - United States"
+      }
+    };
+  }
 }

package/lib/esm/components/webchatcontainerstateful/interfaces/IBotAuthConfig.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js

@@ -80,7 +80,8 @@ export const createActivityMiddleware = (renderMarkdown, systemMessageStyleProps
     }
     if (isTagIncluded(card, Constants.systemMessageTag)) {
       return handleSystemMessage(next, args, card, renderMarkdown, systemMessageStyleProps);
-    } else if (card.activity.text && card.activity.type === DirectLineActivityType.Message) {
+    }
+    if (card.activity.text && card.activity.type === DirectLineActivityType.Message) {
       if (!card.activity.channelData.isHtmlEncoded && card.activity.channelId === Constants.webchatChannelId) {
         card.activity.text = escapeHtml(card.activity.text);
         card.activity.channelData.isHtmlEncoded = true;

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js

@@ -3,6 +3,8 @@ import { NotificationLevel } from "../enums/NotificationLevel";
 import { WebChatActionType } from "../enums/WebChatActionType";
 import { WebChatStoreLoader } from "../WebChatStoreLoader";
 import { setFocusOnSendBox } from "../../../../common/utils";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { BroadcastEvent } from "../../../../common/telemetry/TelemetryConstants";
 export class NotificationHandler {
   static notify(id, level, message) {
     if (WebChatStoreLoader.store) {
@@ -28,6 +30,12 @@ export class NotificationHandler {
     }
   }
   static notifyError(id, message) {
+    BroadcastService.postMessage({
+      eventName: BroadcastEvent.OnWidgetError,
+      payload: {
+        errorMessage: message
+      }
+    });
     this.notify(id, NotificationLevel.Error, message);
   }
   static notifyWarning(id, message) {

package/lib/esm/index.js

@@ -4,5 +4,6 @@ import useChatSDKStore from "./hooks/useChatSDKStore";
 import { getWidgetCacheId, getWidgetEndChatEventName } from "./common/utils";
 import { ConversationState } from "./contexts/common/ConversationState";
 export { default as LiveChatWidget } from "./components/livechatwidget/LiveChatWidget";
+export { getMockChatSDKIfApplicable } from "./components/livechatwidget/common/getMockChatSDKIfApplicable";
 export { encodeComponentString, decodeComponentString, BroadcastService, useChatSDKStore, useChatContextStore };
 export { getWidgetCacheId, getWidgetEndChatEventName, ConversationState };

package/lib/esm/plugins/createChatTranscript.js

@@ -371,6 +371,90 @@ class TranscriptHTMLBuilder {
                     window.addEventListener("online", () => {
                         document.body.innerHTML = \`${this.networkOnlineMessage} <button onclick="window.location.reload()"> Refresh </button>\`;
                     });
+
+                    document.addEventListener("copy", (event) => {
+                        const clonedSelectedContent = window.getSelection().getRangeAt(0).cloneContents();
+                        const copiedContent = document.createElement("div");
+                        copiedContent.appendChild(clonedSelectedContent);
+        
+                        event.clipboardData.setData("text/plain", getAllText(copiedContent));
+                        event.preventDefault();
+                    });
+
+
+                    getAllText = (element) => {
+                        let plainText = "";
+                        Array.from(element.childNodes).forEach((node) => {
+                            // ignore aria-hidden elements and keyboard help text
+                            const ariaHiddenAttr = node.attributes ? node.attributes.getNamedItem("aria-hidden") : null;
+                            if ((ariaHiddenAttr && ariaHiddenAttr.value === "true") || node.classList && node.classList.contains("webchat__keyboard-help")) {
+                                return;
+                            }
+                         
+                            // get all texts inside activity body, including message, translated message, attachment name, adaptive card content, status footer, etc.
+                            if (node.classList && node.classList.contains("webchat__basic-transcript__activity-body")) {
+                                plainText += this.processTranscriptActivityNode(node);
+                                return;
+                            }
+                            if (node.nodeType === Node.TEXT_NODE) {
+                                plainText += node.textContent + '\\n';
+                            } else {
+                                plainText += this.getAllText(node);
+                            }
+                        });
+                        return plainText;
+                    }
+
+                    processTranscriptActivityNode = (node) => {
+                        const divs = node.getElementsByTagName("div");
+                        let plainText = "";
+                
+                        if (divs && divs.length > 1 && divs[1]) {                           
+                            const messageRow = node.querySelector(".webchat__stacked-layout__message-row[aria-roledescription='message']");
+                            const author = node.querySelector(".message-name");
+                            const attachmentRow = node.querySelector(".webchat__stacked-layout__attachment-row[aria-roledescription='attachment']");
+                        
+                            if (messageRow) {
+                                let message = messageRow.getElementsByClassName("webchat__text-content__markdown");
+                                
+                                if (message.length === 0) {
+                                    message = messageRow.getElementsByClassName("markdown");                                    
+                                }
+
+                                if (message.length > 0) {
+                                    plainText += author.textContent + '\\n' + message[0].textContent + '\\n';
+                                }
+                            }  else if (attachmentRow) {
+                                const attachment = attachmentRow.getElementsByClassName("webchat__fileContent__fileName");
+                                const adaptiveCard = this.getAdaptiveCardContent(attachmentRow.querySelector(".ac-container.ac-adaptiveCard"));
+                               
+                                plainText += attachment && attachment.length > 0 ? author.textContent +'\\n' + attachment[0].textContent +'\\n': author.textContent +'\\n' + adaptiveCard +'\\n';
+                            }
+                
+                            const statusElements = node.getElementsByClassName("webchat__stacked-layout__status");
+                            if (statusElements.length > 0) {
+                                const timestampelement = statusElements[0].querySelector(".message-timestamp");
+                                plainText += timestampelement ? timestampelement.textContent+'\\n\\n' : '\\n';
+                            }
+                        }
+                
+                        return plainText;
+                    }
+
+                    getAdaptiveCardContent = (node) => {
+                        if (!node) {
+                            return undefined;
+                        }
+
+                        let plainText = "";
+                        const rows = node.querySelectorAll(".ac-textBlock p");
+                        rows.forEach((row) => {
+                            plainText += row.textContent+ '\\n';
+                        });
+
+                        return plainText;
+                    }
+
                 <\/script>
                 <div id="transcript"></div>
                 <script>

package/lib/types/common/Constants.d.ts

@@ -254,6 +254,7 @@ export declare class WidgetLoadTelemetryMessage {
 export declare class WidgetLoadCustomErrorString {
     static readonly AuthenticationFailedErrorString = "Authentication was not successful";
     static readonly NetworkErrorString = "Network Error";
+    static readonly CloseAdapterAfterDisconnectionErrorString = "Error trying to end/close chat adapter after the widget is back on-line, for an already disconnected session";
 }
 export declare class PrepareEndChatDescriptionConstants {
     static readonly ConversationEndedByCustomerWithoutPostChat = "Conversation ended by customer. Post chat not configured or should not show.";

package/lib/types/common/telemetry/TelemetryConstants.d.ts

@@ -53,7 +53,8 @@ export declare enum BroadcastEvent {
     UpdateSessionDataForTelemetry = "UpdateSessionDataForTelemetry",
     UpdateConversationDataForTelemetry = "UpdateConversationDataForTelemetry",
     ContactIdNotFound = "ContactIdNotFound",
-    SyncMinimize = "SyncMinimize"
+    SyncMinimize = "SyncMinimize",
+    OnWidgetError = "OnWidgetError"
 }
 export declare enum TelemetryEvent {
     CallAdded = "CallAdded",
@@ -201,7 +202,9 @@ export declare enum TelemetryEvent {
     PostChatContextCallFailed = "PostChatContextCallFailed",
     PostChatSurveyLoadingPaneLoaded = "PostChatSurveyLoadingPaneLoaded",
     PostChatSurveyLoaded = "PostChatSurveyLoaded",
-    ChatDisconnectThreadEventReceived = "ChatDisconnectThreadEventReceived"
+    ChatDisconnectThreadEventReceived = "ChatDisconnectThreadEventReceived",
+    HiddenAdaptiveCardMessageReceived = "HiddenAdaptiveCardMessageReceived",
+    EndingAdapterAfterDisconnectionError = "EndingAdapterAfterDisconnectionError"
 }
 export interface TelemetryInput {
     scenarioType: ScenarioType;

package/lib/types/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.d.ts

@@ -1,8 +1,11 @@
 import { IActivitySubscriber } from "./IActivitySubscriber";
+import { IBotAuthActivitySubscriberOptionalParams } from "../../interfaces/IBotAuthActivitySubscriberOptionalParams";
 export declare class BotAuthActivitySubscriber implements IActivitySubscriber {
     observer: any;
     private signInCardSeen;
-    constructor();
+    private fetchBotAuthConfigRetries;
+    private fetchBotAuthConfigRetryInterval;
+    constructor(optionalParams?: IBotAuthActivitySubscriberOptionalParams);
     applicable(activity: any): boolean;
     apply(activity: any): Promise<any>;
     next(activity: any): Promise<any>;

package/lib/types/components/livechatwidget/common/ActivitySubscriber/HiddenAdaptiveCardActivitySubscriber.d.ts

@@ -0,0 +1,7 @@
+import { IActivitySubscriber } from "./IActivitySubscriber";
+export declare class HiddenAdaptiveCardActivitySubscriber implements IActivitySubscriber {
+    observer: any;
+    apply(activity: any): Promise<void>;
+    applicable(activity: any): boolean;
+    next(activity: any): Promise<any>;
+}

package/lib/types/components/livechatwidget/common/createAdapter.d.ts

@@ -1 +1,2 @@
-export declare const createAdapter: (chatSDK: any) => Promise<any>;
+import { ILiveChatWidgetProps } from "../interfaces/ILiveChatWidgetProps";
+export declare const createAdapter: (chatSDK: any, props?: ILiveChatWidgetProps | undefined) => Promise<any>;

package/lib/types/components/livechatwidget/common/helpers/markdownHelper.d.ts

@@ -0,0 +1,2 @@
+import MarkdownIt from "markdown-it";
+export declare const addSlackMarkdownIt: (markdown: MarkdownIt) => MarkdownIt;

package/lib/types/components/livechatwidget/interfaces/IBotAuthActivitySubscriberOptionalParams.d.ts

@@ -0,0 +1,4 @@
+export interface IBotAuthActivitySubscriberOptionalParams {
+    fetchBotAuthConfigRetries?: number;
+    fetchBotAuthConfigRetryInterval?: number;
+}

package/lib/types/components/webchatcontainerstateful/common/DesignerChatSDK.d.ts

@@ -3,4 +3,29 @@ import { MockChatSDK } from "./mockchatsdk";
 export declare class DesignerChatSDK extends MockChatSDK {
     constructor();
     createChatAdapter(): DesignerChatAdapter;
+    localeId: string;
+    /**
+    * If the widget is running in designer mode, we mock the initialize response. We don't want
+    * any interactions with a real server in when designing LCW widget visually in Modern Admin.
+    *
+    * - All GUIDs were changed to 00000000-0000-0000-0000-000000000000.
+    * - msdyn_callingoptions was changed to disable calling functionality
+    */
+    getLiveChatConfig(): {
+        LiveWSAndLiveChatEngJoin: {
+            msdyn_widgetthemecolor: string;
+            msdyn_callingoptions: string;
+            msdyn_widgettitle: string;
+            msdyn_conversationmode: string;
+            msdyn_avatarurl: string;
+            msdyn_name: string;
+            msdyn_postconversationsurveyenable: string;
+            OutOfOperatingHours: string;
+            ShowWidget: string;
+        };
+        ChatWidgetLanguage: {
+            msdyn_localeid: string;
+            msdyn_languagename: string;
+        };
+    };
 }