@microsoft/omnichannel-chat-widget 1.7.3-main.fee24eb → 1.7.4-main.0574a04

package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -55,7 +55,7 @@ const createMagicCodeSuccessResponse = signin => {
   };
 };
 const WebChatContainerStateful = props => {
-  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp7, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _props$webChatContain9, _props$webChatContain10;
+  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _webChatContainerProp7, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _webChatContainerProp15, _props$webChatContain9, _props$webChatContain10;
   const {
     BasicWebChat
   } = _botframeworkWebchat.Components;
@@ -171,6 +171,11 @@ const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] *,
         div[class="ac-input-container"] * {white-space:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp6 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp6 === void 0 ? void 0 : _webChatContainerProp6.textWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.textWhiteSpace}}
 
+        div[class="ac-input-container"] input.ac-multichoiceInput,
+        div[class="ac-input-container"] select.ac-multichoiceInput {
+            ${webChatContainerProps !== null && webChatContainerProps !== void 0 && (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) !== null && _webChatContainerProp7 !== void 0 && _webChatContainerProp7.choiceInputPadding ? `padding: ${webChatContainerProps.adaptiveCardStyles.choiceInputPadding} !important;` : ""}
+        }
+
         .ms_lcw_webchat_received_message>div.webchat__stacked-layout>div.webchat__stacked-layout__main>div.webchat__stacked-layout__content>div.webchat__stacked-layout__message-row>[class^=webchat]:not(.webchat__bubble--from-user)>.webchat__bubble__content {
             background-color: ${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleBackground) ?? ((_defaultWebChatContai = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
             color:${((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : (_props$webChatContain8 = _props$webChatContain7.webChatStyles) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.bubbleTextColor) ?? ((_defaultWebChatContai2 = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
@@ -180,16 +185,16 @@ const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] a:visited,
         div[class="ac-textBlock"] a:hover,
         div[class="ac-textBlock"] a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp7 === void 0 ? void 0 : _webChatContainerProp7.anchorColor) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.anchorColor};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.anchorColor) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.anchorColor};
         }
 
-        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.buttonWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
+        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp9 === void 0 ? void 0 : _webChatContainerProp9.buttonWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
 
         .ms_lcw_webchat_received_message img.webchat__render-markdown__external-link-icon {
             background-image: url(data:image/svg+xml;base64,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) !important;
             height: .75em;
             margin-left: .25em;
-            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp9 === void 0 ? void 0 : (_webChatContainerProp10 = _webChatContainerProp9.receivedMessageAnchorStyles) === null || _webChatContainerProp10 === void 0 ? void 0 : _webChatContainerProp10.filter) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.filter)};
+            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp10 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp10 === void 0 ? void 0 : (_webChatContainerProp11 = _webChatContainerProp10.receivedMessageAnchorStyles) === null || _webChatContainerProp11 === void 0 ? void 0 : _webChatContainerProp11.filter) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.filter)};
         }
         pre {
             white-space: pre-wrap;
@@ -202,13 +207,13 @@ const WebChatContainerStateful = props => {
         .ms_lcw_webchat_received_message a:visited,
         .ms_lcw_webchat_received_message a:hover,
         .ms_lcw_webchat_received_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp11 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp11 === void 0 ? void 0 : (_webChatContainerProp12 = _webChatContainerProp11.receivedMessageAnchorStyles) === null || _webChatContainerProp12 === void 0 ? void 0 : _webChatContainerProp12.color) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp12 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp12 === void 0 ? void 0 : (_webChatContainerProp13 = _webChatContainerProp12.receivedMessageAnchorStyles) === null || _webChatContainerProp13 === void 0 ? void 0 : _webChatContainerProp13.color) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.color)};
         }
         .ms_lcw_webchat_sent_message a:link,
         .ms_lcw_webchat_sent_message a:visited,
         .ms_lcw_webchat_sent_message a:hover,
         .ms_lcw_webchat_sent_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp13 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp13 === void 0 ? void 0 : (_webChatContainerProp14 = _webChatContainerProp13.sentMessageAnchorStyles) === null || _webChatContainerProp14 === void 0 ? void 0 : _webChatContainerProp14.color) ?? (_defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === null || _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === void 0 ? void 0 : _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp14 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp14 === void 0 ? void 0 : (_webChatContainerProp15 = _webChatContainerProp14.sentMessageAnchorStyles) === null || _webChatContainerProp15 === void 0 ? void 0 : _webChatContainerProp15.color) ?? (_defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === null || _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === void 0 ? void 0 : _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles.color)};
         }
 
         .webchat__bubble:not(.webchat__bubble--from-user) .webchat__bubble__content {

package/lib/cjs/components/webchatcontainerstateful/common/DesignerChatAdapter.js

@@ -12,11 +12,11 @@ class DesignerChatAdapter extends _mockadapter.default {
   constructor() {
     super();
     setTimeout(() => {
-      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Id venenatis a condimentum vitae?", undefined, 0);
-      this.postUserActivity("Diam donec adipiscing tristique risus nec feugiat in fermentum", 0);
-      (0, _chatAdapterUtils.postSystemMessageActivity)(this.activityObserver, "We are finding the best agent for your inquiry, please hold ...", 100);
+      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Thank you for contacting us! How can I help you today?", undefined, 0);
+      this.postUserActivity("I need to change my address.", 0);
+      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Okay, let me connect you with a live agent.", undefined, 100);
       (0, _chatAdapterUtils.postSystemMessageActivity)(this.activityObserver, "John has joined the chat", 100);
-      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Neque viverra justo nec ultrices dui sapien eget mi proin", undefined, 100);
+      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "I'd be happy to help you update your account.", undefined, 100);
     }, 1000);
   }
   postUserActivity(text) {

package/lib/cjs/components/webchatcontainerstateful/common/DesignerChatSDK.js

@@ -6,12 +6,43 @@ Object.defineProperty(exports, "__esModule", {
 exports.DesignerChatSDK = void 0;
 var _DesignerChatAdapter = require("./DesignerChatAdapter");
 var _mockchatsdk = require("./mockchatsdk");
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 class DesignerChatSDK extends _mockchatsdk.MockChatSDK {
   constructor() {
     super();
+    _defineProperty(this, "localeId", this.getLiveChatConfig().ChatWidgetLanguage.msdyn_localeid);
   }
   createChatAdapter() {
     return new _DesignerChatAdapter.DesignerChatAdapter();
   }
+  /**
+  * If the widget is running in designer mode, we mock the initialize response. We don't want
+  * any interactions with a real server in when designing LCW widget visually in Modern Admin.
+  *
+  * - All GUIDs were changed to 00000000-0000-0000-0000-000000000000.
+  * - msdyn_callingoptions was changed to disable calling functionality
+  */
+  getLiveChatConfig() {
+    return {
+      LiveWSAndLiveChatEngJoin: {
+        msdyn_widgetthemecolor: "19236002",
+        // msdyn_callingoptions was changed to disable calling functionality
+        msdyn_callingoptions: "192350000",
+        msdyn_widgettitle: "Let\u0027s chat",
+        msdyn_conversationmode: "192350000",
+        msdyn_avatarurl: "https://oc-cdn-ocprod.azureedge.net/livechatwidget/images/chatIcon.svg",
+        msdyn_name: "Let's Chat",
+        msdyn_postconversationsurveyenable: "false",
+        OutOfOperatingHours: "False",
+        ShowWidget: "True"
+      },
+      ChatWidgetLanguage: {
+        msdyn_localeid: "1033",
+        msdyn_languagename: "English - United States"
+      }
+    };
+  }
 }
 exports.DesignerChatSDK = DesignerChatSDK;

package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotAuthConfig.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js

@@ -87,7 +87,8 @@ const createActivityMiddleware = (renderMarkdown, systemMessageStyleProps, userM
     }
     if (isTagIncluded(card, _Constants.Constants.systemMessageTag)) {
       return handleSystemMessage(next, args, card, renderMarkdown, systemMessageStyleProps);
-    } else if (card.activity.text && card.activity.type === _DirectLineActivityType.DirectLineActivityType.Message) {
+    }
+    if (card.activity.text && card.activity.type === _DirectLineActivityType.DirectLineActivityType.Message) {
       if (!card.activity.channelData.isHtmlEncoded && card.activity.channelId === _Constants.Constants.webchatChannelId) {
         card.activity.text = (0, _utils.escapeHtml)(card.activity.text);
         card.activity.channelData.isHtmlEncoded = true;

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js

@@ -9,6 +9,8 @@ var _NotificationLevel = require("../enums/NotificationLevel");
 var _WebChatActionType = require("../enums/WebChatActionType");
 var _WebChatStoreLoader = require("../WebChatStoreLoader");
 var _utils = require("../../../../common/utils");
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _TelemetryConstants = require("../../../../common/telemetry/TelemetryConstants");
 class NotificationHandler {
   static notify(id, level, message) {
     if (_WebChatStoreLoader.WebChatStoreLoader.store) {
@@ -34,6 +36,12 @@ class NotificationHandler {
     }
   }
   static notifyError(id, message) {
+    _omnichannelChatComponents.BroadcastService.postMessage({
+      eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+      payload: {
+        errorMessage: message
+      }
+    });
     this.notify(id, _NotificationLevel.NotificationLevel.Error, message);
   }
   static notifyWarning(id, message) {

package/lib/cjs/index.js

@@ -33,6 +33,12 @@ Object.defineProperty(exports, "encodeComponentString", {
     return _omnichannelChatComponents.encodeComponentString;
   }
 });
+Object.defineProperty(exports, "getMockChatSDKIfApplicable", {
+  enumerable: true,
+  get: function () {
+    return _getMockChatSDKIfApplicable.getMockChatSDKIfApplicable;
+  }
+});
 Object.defineProperty(exports, "getWidgetCacheId", {
   enumerable: true,
   get: function () {
@@ -63,4 +69,5 @@ var _useChatSDKStore = _interopRequireDefault(require("./hooks/useChatSDKStore")
 var _utils = require("./common/utils");
 var _ConversationState = require("./contexts/common/ConversationState");
 var _LiveChatWidget = _interopRequireDefault(require("./components/livechatwidget/LiveChatWidget"));
+var _getMockChatSDKIfApplicable = require("./components/livechatwidget/common/getMockChatSDKIfApplicable");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }

package/lib/cjs/plugins/createChatTranscript.js

@@ -376,6 +376,90 @@ class TranscriptHTMLBuilder {
                     window.addEventListener("online", () => {
                         document.body.innerHTML = \`${this.networkOnlineMessage} <button onclick="window.location.reload()"> Refresh </button>\`;
                     });
+
+                    document.addEventListener("copy", (event) => {
+                        const clonedSelectedContent = window.getSelection().getRangeAt(0).cloneContents();
+                        const copiedContent = document.createElement("div");
+                        copiedContent.appendChild(clonedSelectedContent);
+        
+                        event.clipboardData.setData("text/plain", getAllText(copiedContent));
+                        event.preventDefault();
+                    });
+
+
+                    getAllText = (element) => {
+                        let plainText = "";
+                        Array.from(element.childNodes).forEach((node) => {
+                            // ignore aria-hidden elements and keyboard help text
+                            const ariaHiddenAttr = node.attributes ? node.attributes.getNamedItem("aria-hidden") : null;
+                            if ((ariaHiddenAttr && ariaHiddenAttr.value === "true") || node.classList && node.classList.contains("webchat__keyboard-help")) {
+                                return;
+                            }
+                         
+                            // get all texts inside activity body, including message, translated message, attachment name, adaptive card content, status footer, etc.
+                            if (node.classList && node.classList.contains("webchat__basic-transcript__activity-body")) {
+                                plainText += this.processTranscriptActivityNode(node);
+                                return;
+                            }
+                            if (node.nodeType === Node.TEXT_NODE) {
+                                plainText += node.textContent + '\\n';
+                            } else {
+                                plainText += this.getAllText(node);
+                            }
+                        });
+                        return plainText;
+                    }
+
+                    processTranscriptActivityNode = (node) => {
+                        const divs = node.getElementsByTagName("div");
+                        let plainText = "";
+                
+                        if (divs && divs.length > 1 && divs[1]) {                           
+                            const messageRow = node.querySelector(".webchat__stacked-layout__message-row[aria-roledescription='message']");
+                            const author = node.querySelector(".message-name");
+                            const attachmentRow = node.querySelector(".webchat__stacked-layout__attachment-row[aria-roledescription='attachment']");
+                        
+                            if (messageRow) {
+                                let message = messageRow.getElementsByClassName("webchat__text-content__markdown");
+                                
+                                if (message.length === 0) {
+                                    message = messageRow.getElementsByClassName("markdown");                                    
+                                }
+
+                                if (message.length > 0) {
+                                    plainText += author.textContent + '\\n' + message[0].textContent + '\\n';
+                                }
+                            }  else if (attachmentRow) {
+                                const attachment = attachmentRow.getElementsByClassName("webchat__fileContent__fileName");
+                                const adaptiveCard = this.getAdaptiveCardContent(attachmentRow.querySelector(".ac-container.ac-adaptiveCard"));
+                               
+                                plainText += attachment && attachment.length > 0 ? author.textContent +'\\n' + attachment[0].textContent +'\\n': author.textContent +'\\n' + adaptiveCard +'\\n';
+                            }
+                
+                            const statusElements = node.getElementsByClassName("webchat__stacked-layout__status");
+                            if (statusElements.length > 0) {
+                                const timestampelement = statusElements[0].querySelector(".message-timestamp");
+                                plainText += timestampelement ? timestampelement.textContent+'\\n\\n' : '\\n';
+                            }
+                        }
+                
+                        return plainText;
+                    }
+
+                    getAdaptiveCardContent = (node) => {
+                        if (!node) {
+                            return undefined;
+                        }
+
+                        let plainText = "";
+                        const rows = node.querySelectorAll(".ac-textBlock p");
+                        rows.forEach((row) => {
+                            plainText += row.textContent+ '\\n';
+                        });
+
+                        return plainText;
+                    }
+
                 <\/script>
                 <div id="transcript"></div>
                 <script>

package/lib/esm/common/Constants.js

@@ -276,6 +276,7 @@ _defineProperty(WidgetLoadTelemetryMessage, "PersistedStateRetrievedMessage", "P
 export class WidgetLoadCustomErrorString {}
 _defineProperty(WidgetLoadCustomErrorString, "AuthenticationFailedErrorString", "Authentication was not successful");
 _defineProperty(WidgetLoadCustomErrorString, "NetworkErrorString", "Network Error");
+_defineProperty(WidgetLoadCustomErrorString, "CloseAdapterAfterDisconnectionErrorString", "Error trying to end/close chat adapter after the widget is back on-line, for an already disconnected session");
 export class PrepareEndChatDescriptionConstants {}
 _defineProperty(PrepareEndChatDescriptionConstants, "ConversationEndedByCustomerWithoutPostChat", "Conversation ended by customer. Post chat not configured or should not show.");
 _defineProperty(PrepareEndChatDescriptionConstants, "ConversationEndedByCustomerWithInvalidPostChat", "Conversation ended by customer. Post chat context is invalid.");

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -60,6 +60,7 @@ export let BroadcastEvent;
   BroadcastEvent["UpdateConversationDataForTelemetry"] = "UpdateConversationDataForTelemetry";
   BroadcastEvent["ContactIdNotFound"] = "ContactIdNotFound";
   BroadcastEvent["SyncMinimize"] = "SyncMinimize";
+  BroadcastEvent["OnWidgetError"] = "OnWidgetError";
 })(BroadcastEvent || (BroadcastEvent = {}));
 export let TelemetryEvent;
 (function (TelemetryEvent) {
@@ -209,6 +210,8 @@ export let TelemetryEvent;
   TelemetryEvent["PostChatSurveyLoadingPaneLoaded"] = "PostChatSurveyLoadingPaneLoaded";
   TelemetryEvent["PostChatSurveyLoaded"] = "PostChatSurveyLoaded";
   TelemetryEvent["ChatDisconnectThreadEventReceived"] = "ChatDisconnectThreadEventReceived";
+  TelemetryEvent["HiddenAdaptiveCardMessageReceived"] = "HiddenAdaptiveCardMessageReceived";
+  TelemetryEvent["EndingAdapterAfterDisconnectionError"] = "EndingAdapterAfterDisconnectionError";
 })(TelemetryEvent || (TelemetryEvent = {}));
 export class TelemetryConstants {
   static map(eventTypeOrScenarioType) {

package/lib/esm/components/footerstateful/FooterStateful.js

@@ -1,5 +1,5 @@
 import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
-import React from "react";
+import React, { useEffect } from "react";
 import AudioNotificationStateful from "./audionotificationstateful/AudioNotificationStateful";
 import { Constants } from "../../common/Constants";
 import { Footer } from "@microsoft/omnichannel-chat-components";
@@ -11,10 +11,11 @@ import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
 import { downloadTranscript } from "./downloadtranscriptstateful/DownloadTranscriptStateful";
 import useChatContextStore from "../../hooks/useChatContextStore";
 import useChatSDKStore from "../../hooks/useChatSDKStore";
+import { ConversationState } from "../../contexts/common/ConversationState";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const FooterStateful = props => {
-  var _footerProps$controlP3, _footerProps$controlP4;
+  var _footerProps$controlP3;
   const [state, dispatch] = useChatContextStore();
   // hideFooterDisplay - the purpose of this is to keep the footer always "active",
   // but hide it visually in certain states (e.g., loading state) and show in some other states (e.g. active state).
@@ -81,13 +82,24 @@ export const FooterStateful = props => {
       isAudioMuted: state.appStates.isAudioMuted
     }
   };
+  useEffect(() => {
+    if (state.appStates.conversationState === ConversationState.Active) {
+      if (state.appStates.isAudioMuted === null) {
+        var _footerProps$controlP4, _footerProps$controlP5, _footerProps$controlP6;
+        dispatch({
+          type: LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
+          payload: footerProps !== null && footerProps !== void 0 && (_footerProps$controlP4 = footerProps.controlProps) !== null && _footerProps$controlP4 !== void 0 && _footerProps$controlP4.hideAudioNotificationButton ? true : (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP5 = footerProps.controlProps) === null || _footerProps$controlP5 === void 0 ? void 0 : (_footerProps$controlP6 = _footerProps$controlP5.audioNotificationButtonProps) === null || _footerProps$controlP6 === void 0 ? void 0 : _footerProps$controlP6.isAudioMuted) ?? false
+        });
+      }
+    }
+  }, [state.appStates.conversationState]);
   return /*#__PURE__*/React.createElement(React.Fragment, null, !hideFooterDisplay && /*#__PURE__*/React.createElement(Footer, {
     componentOverrides: footerProps === null || footerProps === void 0 ? void 0 : footerProps.componentOverrides,
     controlProps: controlProps,
     styleProps: footerProps === null || footerProps === void 0 ? void 0 : footerProps.styleProps
   }), /*#__PURE__*/React.createElement(AudioNotificationStateful, {
     audioSrc: (audioNotificationProps === null || audioNotificationProps === void 0 ? void 0 : audioNotificationProps.audioSrc) ?? NewMessageNotificationSoundBase64,
-    isAudioMuted: state.appStates.isAudioMuted === null ? (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP4 = footerProps.controlProps) === null || _footerProps$controlP4 === void 0 ? void 0 : _footerProps$controlP4.hideAudioNotificationButton) ?? false : state.appStates.isAudioMuted ?? false
+    isAudioMuted: state.appStates.isAudioMuted ?? false
   }));
 };
 export default FooterStateful;

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js

@@ -9,8 +9,6 @@ import { TelemetryHelper } from "../../../../common/telemetry/TelemetryHelper";
 const supportedSignInCardContentTypes = ["application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"];
 const botOauthUrlRegex = /[\S]+.botframework.com\/api\/oauth\/signin\?signin=([\S]+)/;
 const delay = t => new Promise(resolve => setTimeout(resolve, t));
-const fetchBotAuthConfigRetries = 3;
-const fetchBotAuthConfigRetryInterval = 1000;
 let response;
 const extractSignInId = signInUrl => {
   const result = botOauthUrlRegex.exec(signInUrl);
@@ -39,7 +37,7 @@ const extractSasUrl = async attachment => {
   }
   return sasUrl;
 };
-const fetchBotAuthConfig = async retries => {
+const fetchBotAuthConfig = async (retries, interval) => {
   TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
     Event: TelemetryEvent.SetBotAuthProviderFetchConfig
   });
@@ -60,14 +58,25 @@ const fetchBotAuthConfig = async retries => {
     // Base Case
     throw new Error();
   }
-  await delay(fetchBotAuthConfigRetryInterval);
-  return await fetchBotAuthConfig(--retries);
+  await delay(interval);
+  return await fetchBotAuthConfig(--retries, interval);
 };
 export class BotAuthActivitySubscriber {
   constructor() {
+    let optionalParams = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : {};
     _defineProperty(this, "observer", void 0);
     _defineProperty(this, "signInCardSeen", void 0);
+    _defineProperty(this, "fetchBotAuthConfigRetries", void 0);
+    _defineProperty(this, "fetchBotAuthConfigRetryInterval", void 0);
     this.signInCardSeen = new Set();
+    this.fetchBotAuthConfigRetries = 3;
+    this.fetchBotAuthConfigRetryInterval = 1000;
+    if (optionalParams.fetchBotAuthConfigRetries) {
+      this.fetchBotAuthConfigRetries = optionalParams.fetchBotAuthConfigRetries;
+    }
+    if (optionalParams.fetchBotAuthConfigRetryInterval) {
+      this.fetchBotAuthConfigRetryInterval = optionalParams.fetchBotAuthConfigRetryInterval;
+    }
   }
   applicable(activity) {
     var _activity$attachments;
@@ -106,7 +115,7 @@ export class BotAuthActivitySubscriber {
       BroadcastService.postMessage(event);
     }
     try {
-      const response = await fetchBotAuthConfig(fetchBotAuthConfigRetries);
+      const response = await fetchBotAuthConfig(this.fetchBotAuthConfigRetries, this.fetchBotAuthConfigRetryInterval);
       if (response === false) {
         TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
           Event: TelemetryEvent.SetBotAuthProviderHideCard

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/HiddenAdaptiveCardActivitySubscriber.js

@@ -0,0 +1,70 @@
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+import { Constants } from "../../../../common/Constants";
+import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../../common/telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../../../common/telemetry/TelemetryHelper";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+export class HiddenAdaptiveCardActivitySubscriber {
+  constructor() {
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    _defineProperty(this, "observer", void 0);
+  }
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async apply(activity) {
+    const {
+      attachments,
+      attachment
+    } = activity;
+    this.observer.next(false);
+    BroadcastService.postMessage({
+      eventName: BroadcastEvent.NewMessageReceived,
+      payload: {
+        attachments: attachments || [attachment],
+        text: "Custom Event"
+      }
+    });
+    return;
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-unused-vars, @typescript-eslint/no-explicit-any
+  applicable(activity) {
+    const {
+      attachments,
+      attachment
+    } = activity;
+
+    // Use `attachments` or `attachment` (whichever exists)
+    const cards = attachments || [attachment];
+
+    // Check if contentType is "AdaptiveCard"
+    const adaptiveCard = cards === null || cards === void 0 ? void 0 : cards.find(
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    item => Constants.supportedAdaptiveCardContentTypes.indexOf(item === null || item === void 0 ? void 0 : item.contentType) >= 0);
+    if (adaptiveCard && adaptiveCard.content) {
+      const {
+        body
+      } = adaptiveCard.content;
+      if (Array.isArray(body)) {
+        // Check if all elements in `body` have `isVisible: false`
+        const allInvisible = body.every(item => item.isVisible === false);
+        if (allInvisible) {
+          TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
+            Event: TelemetryEvent.HiddenAdaptiveCardMessageReceived,
+            Description: "All elements in AdaptiveCard are invisible"
+          });
+          return true;
+        }
+      }
+    }
+    return false;
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async next(activity) {
+    if (this.applicable(activity)) {
+      return await this.apply(activity);
+    }
+    return activity;
+  }
+}

package/lib/esm/components/livechatwidget/common/chatDisconnectHelper.js

@@ -1,8 +1,9 @@
+import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
-import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
-import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
+
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const handleChatDisconnect = (props, state, setWebChatStyles) => {
   var _state$appStates, _state$domainStates, _state$domainStates$m, _props$webChatContain, _props$webChatContain2;

package/lib/esm/components/livechatwidget/common/createAdapter.js

@@ -5,9 +5,14 @@ import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/
 import { ChatAdapterShim } from "./ChatAdapterShim";
 import { PauseActivitySubscriber } from "./ActivitySubscriber/PauseActivitySubscriber";
 import { BotAuthActivitySubscriber } from "./ActivitySubscriber/BotAuthActivitySubscriber";
+import { HiddenAdaptiveCardActivitySubscriber } from "./ActivitySubscriber/HiddenAdaptiveCardActivitySubscriber";
+const defaultBotAuthConfig = {
+  fetchBotAuthConfigRetries: 3,
+  fetchBotAuthConfigRetryInterval: 1000
+};
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-export const createAdapter = async chatSDK => {
+export const createAdapter = async (chatSDK, props) => {
   const chatAdapterOptionalParams = {
     IC3Adapter: {
       options: {
@@ -33,9 +38,16 @@ export const createAdapter = async chatSDK => {
   let adapter = await chatSDK.createChatAdapter(chatAdapterOptionalParams);
   //so far, there is no need to convert to the shim adapter when using visual tests
   if (chatSDK.isMockModeOn !== true) {
+    var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4;
+    const botAuthActivitySubscriberOptionalParams = {
+      fetchBotAuthConfigRetries: (props === null || props === void 0 ? void 0 : (_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : (_props$webChatContain2 = _props$webChatContain.botAuthConfig) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.fetchBotAuthConfigRetries) || defaultBotAuthConfig.fetchBotAuthConfigRetries,
+      fetchBotAuthConfigRetryInterval: (props === null || props === void 0 ? void 0 : (_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : (_props$webChatContain4 = _props$webChatContain3.botAuthConfig) === null || _props$webChatContain4 === void 0 ? void 0 : _props$webChatContain4.fetchBotAuthConfigRetryInterval) || defaultBotAuthConfig.fetchBotAuthConfigRetryInterval
+    };
     adapter = new ChatAdapterShim(adapter);
     adapter.addSubscriber(new PauseActivitySubscriber());
-    adapter.addSubscriber(new BotAuthActivitySubscriber());
+    adapter.addSubscriber(new BotAuthActivitySubscriber(botAuthActivitySubscriberOptionalParams));
+    // Remove this code after ICM ID:544623085 is fixed
+    adapter.addSubscriber(new HiddenAdaptiveCardActivitySubscriber());
     return adapter.chatAdapter;
   }
   return adapter;

package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js

@@ -1,9 +1,10 @@
+import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { Constants } from "../../../common/Constants";
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
-import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
-import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
 const isInternetConnected = async () => {
   try {
     const response = await fetch(Constants.internetConnectionTestUrl);
@@ -26,6 +27,9 @@ export const createInternetConnectionChangeHandler = async () => {
         Event: TelemetryEvent.NetworkReconnected
       });
       NotificationHandler.notifySuccess(NotificationScenarios.InternetConnection, defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE);
+      BroadcastService.postMessage({
+        eventName: BroadcastEvent.NetworkReconnected
+      });
     }
   };
 

package/lib/esm/components/livechatwidget/common/createMarkdown.js

@@ -1,8 +1,8 @@
 import { Constants } from "../../../common/Constants";
 import MarkdownIt from "markdown-it";
 import MarkdownItForInline from "markdown-it-for-inline";
-import MarkdownSlack from "slack-markdown-it";
 import { defaultMarkdownLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMarkdownLocalizedTexts";
+import { addSlackMarkdownIt } from "./helpers/markdownHelper";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineMarkdownSupport) => {
@@ -13,7 +13,7 @@ export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineM
       linkify: true,
       breaks: !disableNewLineMarkdownSupport
     });
-    markdown.use(MarkdownSlack);
+    markdown = addSlackMarkdownIt(markdown);
   } else {
     markdown = new MarkdownIt(Constants.Zero, {
       html: true,