@microsoft/omnichannel-chat-widget 0.1.0-main.fb426ed → 1.0.0

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js

@@ -4,17 +4,11 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.NotificationHandler = void 0;
-
 var _Constants = require("../../../../common/Constants");
-
 var _NotificationLevel = require("../enums/NotificationLevel");
-
 var _WebChatActionType = require("../enums/WebChatActionType");
-
 var _WebChatStoreLoader = require("../WebChatStoreLoader");
-
 var _utils = require("../../../../common/utils");
-
 class NotificationHandler {
   static notify(id, level, message) {
     if (_WebChatStoreLoader.WebChatStoreLoader.store) {
@@ -26,11 +20,9 @@ class NotificationHandler {
           message
         }
       });
-
       NotificationHandler.setFocusOnNotificationCloseButton();
     }
   }
-
   static dismissNotification(id) {
     if (_WebChatStoreLoader.WebChatStoreLoader.store) {
       _WebChatStoreLoader.WebChatStoreLoader.store.dispatch({
@@ -41,23 +33,18 @@ class NotificationHandler {
       });
     }
   }
-
   static notifyError(id, message) {
     this.notify(id, _NotificationLevel.NotificationLevel.Error, message);
   }
-
   static notifyWarning(id, message) {
     this.notify(id, _NotificationLevel.NotificationLevel.Warning, message);
   }
-
   static notifyInfo(id, message) {
     this.notify(id, _NotificationLevel.NotificationLevel.Info, message);
   }
-
   static notifySuccess(id, message) {
     this.notify(id, _NotificationLevel.NotificationLevel.Success, message);
   }
-
   static notifyWithLevel(id, message, level) {
     if (!level) {
       this.notifyInfo(id, message);
@@ -65,32 +52,25 @@ class NotificationHandler {
       this.notify(id, level, message);
     }
   }
-  /* Bypass WebChat behavior and focus on banner close button */
-
 
+  /* Bypass WebChat behavior and focus on banner close button */
   static setFocusOnNotificationCloseButton() {
     const expandButton = document.querySelector(`#${_Constants.HtmlIdNames.MSLiveChatWidget} .${_Constants.HtmlClassNames.webChatBannerExpandButton}`);
-
     if (expandButton) {
       expandButton.focus();
       return;
     }
-
     const closeButton = document.querySelector(`#${_Constants.HtmlIdNames.MSLiveChatWidget} .${_Constants.HtmlClassNames.webChatBannerCloseButton}`);
-
     if (closeButton) {
       closeButton.focus();
       NotificationHandler.registerOnCloseEvent(closeButton);
       return;
     }
   }
-
   static registerOnCloseEvent(button) {
     button.onclick = () => {
       (0, _utils.setFocusOnSendBox)();
     };
   }
-
 }
-
 exports.NotificationHandler = NotificationHandler;

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js

@@ -4,11 +4,8 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.createWebChatTelemetry = createWebChatTelemetry;
-
 var _TelemetryConstants = require("../../../../common/telemetry/TelemetryConstants");
-
 var _TelemetryHelper = require("../../../../common/telemetry/TelemetryHelper");
-
 function createWebChatTelemetry() {
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const handleTelemetry = event => {
@@ -16,30 +13,21 @@ function createWebChatTelemetry() {
       level
     } = event;
     const loglevel = level ? level.toUpperCase() : "";
-
     switch (loglevel) {
       case _TelemetryConstants.LogLevel.DEBUG:
         _TelemetryHelper.TelemetryHelper.logWebChatEvent(_TelemetryConstants.LogLevel.DEBUG, event);
-
         break;
-
       case _TelemetryConstants.LogLevel.WARN:
         _TelemetryHelper.TelemetryHelper.logWebChatEvent(_TelemetryConstants.LogLevel.WARN, event);
-
         break;
-
       case _TelemetryConstants.LogLevel.ERROR:
         _TelemetryHelper.TelemetryHelper.logWebChatEvent(_TelemetryConstants.LogLevel.ERROR, event);
-
         break;
-
       case _TelemetryConstants.LogLevel.INFO:
       default:
         _TelemetryHelper.TelemetryHelper.logWebChatEvent(_TelemetryConstants.LogLevel.INFO, event);
-
         break;
     }
   };
-
   return handleTelemetry;
 }

package/lib/cjs/contexts/ChatAdapterStore.js

@@ -4,9 +4,7 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.ChatAdapterStore = void 0;
-
 var _react = require("react");
-
 // eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars, @typescript-eslint/no-empty-function
 const ChatAdapterStore = /*#__PURE__*/(0, _react.createContext)([undefined, adapter => {}]);
 exports.ChatAdapterStore = ChatAdapterStore;

package/lib/cjs/contexts/ChatContextStore.js

@@ -4,9 +4,7 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.ChatContextStore = void 0;
-
 var _react = require("react");
-
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const ChatContextStore = /*#__PURE__*/(0, _react.createContext)(undefined);
 exports.ChatContextStore = ChatContextStore;

package/lib/cjs/contexts/ChatSDKStore.js

@@ -4,9 +4,7 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.ChatSDKStore = void 0;
-
 var _react = require("react");
-
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const ChatSDKStore = /*#__PURE__*/(0, _react.createContext)(undefined);
 exports.ChatSDKStore = ChatSDKStore;

package/lib/cjs/contexts/common/ConversationEndEntity.js

@@ -0,0 +1,12 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.ConversationEndEntity = void 0;
+let ConversationEndEntity;
+exports.ConversationEndEntity = ConversationEndEntity;
+(function (ConversationEndEntity) {
+  ConversationEndEntity[ConversationEndEntity["Customer"] = 0] = "Customer";
+  ConversationEndEntity[ConversationEndEntity["Agent"] = 1] = "Agent";
+})(ConversationEndEntity || (exports.ConversationEndEntity = ConversationEndEntity = {}));

package/lib/cjs/contexts/common/ConversationState.js

@@ -6,7 +6,6 @@ Object.defineProperty(exports, "__esModule", {
 exports.ConversationState = void 0;
 let ConversationState;
 exports.ConversationState = ConversationState;
-
 (function (ConversationState) {
   ConversationState[ConversationState["Prechat"] = 0] = "Prechat";
   ConversationState[ConversationState["Loading"] = 1] = "Loading";
@@ -15,6 +14,7 @@ exports.ConversationState = ConversationState;
   ConversationState[ConversationState["ProactiveChat"] = 4] = "ProactiveChat";
   ConversationState[ConversationState["Active"] = 5] = "Active";
   ConversationState[ConversationState["InActive"] = 6] = "InActive";
-  ConversationState[ConversationState["Postchat"] = 7] = "Postchat";
-  ConversationState[ConversationState["Closed"] = 8] = "Closed";
+  ConversationState[ConversationState["PostchatLoading"] = 7] = "PostchatLoading";
+  ConversationState[ConversationState["Postchat"] = 8] = "Postchat";
+  ConversationState[ConversationState["Closed"] = 9] = "Closed";
 })(ConversationState || (exports.ConversationState = ConversationState = {}));

package/lib/cjs/contexts/common/LiveChatWidgetActionType.js

@@ -6,7 +6,6 @@ Object.defineProperty(exports, "__esModule", {
 exports.LiveChatWidgetActionType = void 0;
 let LiveChatWidgetActionType;
 exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
-
 (function (LiveChatWidgetActionType) {
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_ELEMENT_ID"] = 0] = "SET_WIDGET_ELEMENT_ID";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RENDERING_MIDDLEWARE_PROPS"] = 1] = "SET_RENDERING_MIDDLEWARE_PROPS";
@@ -14,29 +13,38 @@ exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_GLOBAL_DIR"] = 3] = "SET_GLOBAL_DIR";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_MINIMIZED"] = 4] = "SET_MINIMIZED";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_STATE"] = 5] = "SET_CONVERSATION_STATE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PREVIOUS_FOCUSED_ELEMENT"] = 6] = "SET_PREVIOUS_FOCUSED_ELEMENT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_OUTSIDE_OPERATING_HOURS"] = 7] = "SET_OUTSIDE_OPERATING_HOURS";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRE_CHAT_SURVEY_RESPONSE"] = 8] = "SET_PRE_CHAT_SURVEY_RESPONSE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CUSTOM_CONTEXT"] = 9] = "SET_CUSTOM_CONTEXT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_CONFIRMATION"] = 10] = "SET_SHOW_CONFIRMATION";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_EMAIL_TRANSCRIPT_PANE"] = 11] = "SET_SHOW_EMAIL_TRANSCRIPT_PANE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRECHAT_RESPONSE_EMAIL"] = 12] = "SET_PRECHAT_RESPONSE_EMAIL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_AUDIO_NOTIFICATION"] = 13] = "SET_AUDIO_NOTIFICATION";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_E2VV_ENABLED"] = 14] = "SET_E2VV_ENABLED";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_CONTEXT"] = 15] = "SET_POST_CHAT_CONTEXT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SHOW_CALLING_CONTAINER"] = 16] = "SHOW_CALLING_CONTAINER";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INCOMING_CALL"] = 17] = "SET_INCOMING_CALL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_VIDEO_CALL"] = 18] = "DISABLE_VIDEO_CALL";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_LOCAL_VIDEO"] = 19] = "DISABLE_LOCAL_VIDEO";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_REMOTE_VIDEO"] = 20] = "DISABLE_REMOTE_VIDEO";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_TOKEN"] = 21] = "SET_CHAT_TOKEN";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SKIP_CHAT_BUTTON_RENDERING"] = 22] = "SET_SKIP_CHAT_BUTTON_RENDERING";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PROACTIVE_CHAT_PARAMS"] = 23] = "SET_PROACTIVE_CHAT_PARAMS";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_TELEMETRY_DATA"] = 24] = "SET_TELEMETRY_DATA";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RECONNECT_ID"] = 25] = "SET_RECONNECT_ID";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_UNREAD_MESSAGE_COUNT"] = 26] = "SET_UNREAD_MESSAGE_COUNT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_FOCUS_CHAT_BUTTON"] = 27] = "SET_FOCUS_CHAT_BUTTON";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT"] = 28] = "SET_CONVERSATION_ENDED_BY_AGENT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 29] = "SET_WIDGET_STATE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 30] = "SET_LIVE_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PREVIOUS_FOCUSED_ELEMENT_ID"] = 6] = "SET_PREVIOUS_FOCUSED_ELEMENT_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_FAILING"] = 7] = "SET_START_CHAT_FAILING";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_OUTSIDE_OPERATING_HOURS"] = 8] = "SET_OUTSIDE_OPERATING_HOURS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRE_CHAT_SURVEY_RESPONSE"] = 9] = "SET_PRE_CHAT_SURVEY_RESPONSE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CUSTOM_CONTEXT"] = 10] = "SET_CUSTOM_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_CONFIRMATION"] = 11] = "SET_SHOW_CONFIRMATION";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOW_EMAIL_TRANSCRIPT_PANE"] = 12] = "SET_SHOW_EMAIL_TRANSCRIPT_PANE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PRECHAT_RESPONSE_EMAIL"] = 13] = "SET_PRECHAT_RESPONSE_EMAIL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_AUDIO_NOTIFICATION"] = 14] = "SET_AUDIO_NOTIFICATION";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_E2VV_ENABLED"] = 15] = "SET_E2VV_ENABLED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_CONTEXT"] = 16] = "SET_POST_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SHOW_CALLING_CONTAINER"] = 17] = "SHOW_CALLING_CONTAINER";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INCOMING_CALL"] = 18] = "SET_INCOMING_CALL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_VIDEO_CALL"] = 19] = "DISABLE_VIDEO_CALL";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_LOCAL_VIDEO"] = 20] = "DISABLE_LOCAL_VIDEO";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["DISABLE_REMOTE_VIDEO"] = 21] = "DISABLE_REMOTE_VIDEO";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_TOKEN"] = 22] = "SET_CHAT_TOKEN";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_START_CHAT_BUTTON_DISPLAY"] = 23] = "SET_START_CHAT_BUTTON_DISPLAY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_PROACTIVE_CHAT_PARAMS"] = 24] = "SET_PROACTIVE_CHAT_PARAMS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_TELEMETRY_DATA"] = 25] = "SET_TELEMETRY_DATA";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RECONNECT_ID"] = 26] = "SET_RECONNECT_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_UNREAD_MESSAGE_COUNT"] = 27] = "SET_UNREAD_MESSAGE_COUNT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_FOCUS_CHAT_BUTTON"] = 28] = "SET_FOCUS_CHAT_BUTTON";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED"] = 29] = "SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY"] = 30] = "SET_CONVERSATION_ENDED_BY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 31] = "SET_WIDGET_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 32] = "SET_LIVE_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 33] = "SET_BOT_OAUTH_SIGNIN_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 34] = "SET_WIDGET_SIZE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_INSTANCE_ID"] = 35] = "SET_WIDGET_INSTANCE_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONFIG"] = 36] = "SET_LIVE_CHAT_CONFIG";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_WORKFLOW_IN_PROGRESS"] = 37] = "SET_POST_CHAT_WORKFLOW_IN_PROGRESS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INITIAL_CHAT_SDK_REQUEST_ID"] = 38] = "SET_INITIAL_CHAT_SDK_REQUEST_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOULD_USE_BOT_SURVEY"] = 39] = "SET_SHOULD_USE_BOT_SURVEY";
 })(LiveChatWidgetActionType || (exports.LiveChatWidgetActionType = LiveChatWidgetActionType = {}));

package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js

@@ -4,18 +4,19 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.getLiveChatWidgetContextInitialState = void 0;
-
 var _ConversationState = require("./ConversationState");
-
 var _defaultMiddlewareLocalizedTexts = require("../../components/webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
-
+var _utils = require("../../common/utils");
+var _defaultClientDataStoreProvider = require("../../common/storage/default/defaultClientDataStoreProvider");
+var _Constants = require("../../common/Constants");
 const getLiveChatWidgetContextInitialState = props => {
-  var _props$webChatContain;
-
-  if (props !== null && props !== void 0 && props.liveChatContextFromCache) {
-    return props === null || props === void 0 ? void 0 : props.liveChatContextFromCache;
+  var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps, _props$controlProps2, _props$webChatContain;
+  const widgetCacheId = (0, _utils.getWidgetCacheId)(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
+  const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.cacheTtlInMins) ?? _Constants.Constants.CacheTtlInMinutes;
+  const initialState = (0, _defaultClientDataStoreProvider.defaultClientDataStoreProvider)(cacheTtlInMins).getData(widgetCacheId, "localStorage");
+  if (!(0, _utils.isNullOrUndefined)(initialState)) {
+    return JSON.parse(initialState);
   }
-
   const LiveChatWidgetContextInitialState = {
     domainStates: {
       liveChatConfig: props.chatConfig,
@@ -28,18 +29,21 @@ const getLiveChatWidgetContextInitialState = props => {
       telemetryInternalData: {},
       globalDir: "ltr",
       liveChatContext: undefined,
-      customContext: undefined
+      customContext: undefined,
+      widgetSize: undefined,
+      widgetInstanceId: "",
+      initialChatSdkRequestId: ""
     },
     appStates: {
       conversationState: _ConversationState.ConversationState.Closed,
       isMinimized: false,
-      previousElementOnFocusBeforeModalOpen: null,
+      previousElementIdOnFocusBeforeModalOpen: null,
+      isStartChatFailing: false,
       outsideOperatingHours: false,
-      shouldShowPostChat: false,
       preChatResponseEmail: "",
       isAudioMuted: null,
       newMessage: false,
-      skipChatButtonRendering: false,
+      hideStartChatButton: false,
       reconnectId: undefined,
       proactiveChatStates: {
         proactiveChatBodyTitle: "",
@@ -48,7 +52,10 @@ const getLiveChatWidgetContextInitialState = props => {
       },
       e2vvEnabled: false,
       unreadMessageCount: 0,
-      conversationEndedByAgent: false
+      conversationEndedByAgentEventReceived: false,
+      conversationEndedBy: undefined,
+      postChatWorkflowInProgress: false,
+      shouldUseBotSurvey: false
     },
     uiStates: {
       showConfirmationPane: false,
@@ -63,5 +70,4 @@ const getLiveChatWidgetContextInitialState = props => {
   };
   return LiveChatWidgetContextInitialState;
 };
-
 exports.getLiveChatWidgetContextInitialState = getLiveChatWidgetContextInitialState;