@microsoft/omnichannel-chat-widget 0.1.0-main.170e416 → 0.1.0-main.18d1166

package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js

@@ -0,0 +1,139 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.BotAuthActivitySubscriber = void 0;
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _TelemetryConstants = require("../../../../common/telemetry/TelemetryConstants");
+var _TelemetryHelper = require("../../../../common/telemetry/TelemetryHelper");
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+const supportedSignInCardContentTypes = ["application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"];
+const botOauthUrlRegex = /[\S]+.botframework.com\/api\/oauth\/signin\?signin=([\S]+)/;
+const delay = t => new Promise(resolve => setTimeout(resolve, t));
+const fetchBotAuthConfigRetries = 3;
+const fetchBotAuthConfigRetryInterval = 1000;
+let response;
+const extractSignInId = signInUrl => {
+  const result = botOauthUrlRegex.exec(signInUrl);
+  if (result && result[1]) {
+    return result[1];
+  }
+  return "";
+};
+const extractSasUrl = async attachment => {
+  let sasUrl = undefined;
+  if (attachment && attachment.content && attachment.content.tokenPostResource && attachment.content.tokenPostResource.sasUrl) {
+    sasUrl = attachment.content.tokenPostResource.sasUrl;
+  }
+  if (!sasUrl) {
+    const signInId = extractSignInId(attachment.content.buttons[0].value);
+    const getTestUrlEndpoint = `https://token.botframework.com/api/sas/gettesturl?signInId=${signInId}`;
+    try {
+      const response = await window.fetch(getTestUrlEndpoint);
+      if (response.status === 200) {
+        const responseJson = await response.json();
+        sasUrl = responseJson.sasUrl;
+      }
+    } catch {
+      sasUrl = undefined;
+    }
+  }
+  return sasUrl;
+};
+const fetchBotAuthConfig = async retries => {
+  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+    Event: _TelemetryConstants.TelemetryEvent.SetBotAuthProviderFetchConfig
+  });
+  const botAuthConfigRequestEvent = {
+    eventName: _TelemetryConstants.BroadcastEvent.BotAuthConfigRequest
+  };
+  _omnichannelChatComponents.BroadcastService.postMessage(botAuthConfigRequestEvent);
+  const listener = _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.BotAuthConfigResponse).subscribe(data => {
+    var _data$payload, _data$payload2;
+    response = ((_data$payload = data.payload) === null || _data$payload === void 0 ? void 0 : _data$payload.response) !== undefined ? (_data$payload2 = data.payload) === null || _data$payload2 === void 0 ? void 0 : _data$payload2.response : response;
+    listener.unsubscribe();
+  });
+  if (response !== undefined) {
+    //return response;
+    return response;
+  }
+  if (retries === 1) {
+    // Base Case
+    throw new Error();
+  }
+  await delay(fetchBotAuthConfigRetryInterval);
+  return await fetchBotAuthConfig(--retries);
+};
+class BotAuthActivitySubscriber {
+  constructor() {
+    _defineProperty(this, "observer", void 0);
+    _defineProperty(this, "signInCardSeen", void 0);
+    this.signInCardSeen = new Set();
+  }
+  applicable(activity) {
+    var _activity$attachments;
+    return (activity === null || activity === void 0 ? void 0 : (_activity$attachments = activity.attachments) === null || _activity$attachments === void 0 ? void 0 : _activity$attachments.length) > 0 && activity.attachments[0] && supportedSignInCardContentTypes.indexOf(activity.attachments[0].contentType) >= 0;
+  }
+  async apply(activity) {
+    this.observer.next(false); // Hides card
+    const attachment = activity.attachments[0];
+    const signInUrl = attachment.content.buttons[0].value;
+    const signInId = extractSignInId(signInUrl);
+    if (!signInId) {
+      return;
+    }
+    if (this.signInCardSeen.has(signInId)) {
+      // Prevents duplicate auth
+      return;
+    }
+    this.signInCardSeen.add(signInId);
+    const sasUrl = await extractSasUrl(attachment);
+    const event = {
+      eventName: _TelemetryConstants.BroadcastEvent.SigninCardReceived,
+      payload: {
+        sasUrl
+      }
+    };
+    if (!sasUrl) {
+      _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.BotAuthActivityEmptySasUrl,
+        Description: "SaS Url is empty"
+      });
+      return activity;
+    } else {
+      _omnichannelChatComponents.BroadcastService.postMessage(event);
+    }
+    try {
+      const response = await fetchBotAuthConfig(fetchBotAuthConfigRetries);
+      if (response === false) {
+        _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+          Event: _TelemetryConstants.TelemetryEvent.SetBotAuthProviderHideCard
+        });
+      } else {
+        _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+          Event: _TelemetryConstants.TelemetryEvent.SetBotAuthProviderDisplayCard
+        });
+        return activity;
+      }
+    } catch {
+      _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.SetBotAuthProviderNotFound
+      });
+      //this is to ensure listener continues waiting for response
+      if (this.signInCardSeen.has(signInId)) {
+        this.signInCardSeen.delete(signInId);
+      }
+      return activity;
+    }
+  }
+  async next(activity) {
+    if (this.applicable(activity)) {
+      return await this.apply(activity);
+    }
+    return activity;
+  }
+}
+exports.BotAuthActivitySubscriber = BotAuthActivitySubscriber;

package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js

@@ -4,7 +4,9 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.DefaultActivitySubscriber = void 0;
-function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 class DefaultActivitySubscriber {
   constructor() {
     _defineProperty(this, "observer", void 0);

package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js

@@ -5,7 +5,9 @@ Object.defineProperty(exports, "__esModule", {
 });
 exports.PauseActivitySubscriber = void 0;
 var _ActivityStreamHandler = require("../ActivityStreamHandler");
-function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 class PauseActivitySubscriber {
   constructor() {
     _defineProperty(this, "observer", void 0);

package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js

@@ -6,7 +6,9 @@ Object.defineProperty(exports, "__esModule", {
 exports.ChatAdapterShim = void 0;
 var _DefaultActivitySubscriber = require("./ActivitySubscriber/DefaultActivitySubscriber");
 var _shareObservable = require("./shareObservable");
-function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 class ChatAdapterShim {
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
 

package/lib/cjs/components/livechatwidget/common/Deferred.js

@@ -4,7 +4,9 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.Deferred = void 0;
-function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 class Deferred {
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
 

package/lib/cjs/components/livechatwidget/common/agentEndConversationHelper.js

@@ -0,0 +1,36 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.handleAgentEndConversation = void 0;
+var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+var _ConversationEndEntity = require("../../../contexts/common/ConversationEndEntity");
+var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
+var _setPostChatContextAndLoadSurvey = require("./setPostChatContextAndLoadSurvey");
+const handleAgentEndConversation = (props, state, dispatch) => {
+  const isPostChatEnabled = (0, _setPostChatContextAndLoadSurvey.checkPostChatEnabled)(props, state);
+  if (isPostChatEnabled) {
+    if (!state.appStates.postChatWorkflowInProgress) {
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY,
+        payload: _ConversationEndEntity.ConversationEndEntity.Agent
+      });
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.ConversationEndedByAgent,
+        Description: "Conversation is ended from agent side"
+      });
+    }
+  } else {
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY,
+      payload: _ConversationEndEntity.ConversationEndEntity.Agent
+    });
+    _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.ConversationEndedByAgent,
+      Description: "Conversation is ended from agent side"
+    });
+  }
+};
+exports.handleAgentEndConversation = handleAgentEndConversation;

package/lib/cjs/components/livechatwidget/common/createAdapter.js

@@ -10,6 +10,7 @@ var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcont
 var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 var _ChatAdapterShim = require("./ChatAdapterShim");
 var _PauseActivitySubscriber = require("./ActivitySubscriber/PauseActivitySubscriber");
+var _BotAuthActivitySubscriber = require("./ActivitySubscriber/BotAuthActivitySubscriber");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const createAdapter = async chatSDK => {
   const chatAdapterOptionalParams = {
@@ -34,6 +35,7 @@ const createAdapter = async chatSDK => {
   if (chatSDK.isMockModeOn !== true) {
     adapter = new _ChatAdapterShim.ChatAdapterShim(adapter);
     adapter.addSubscriber(new _PauseActivitySubscriber.PauseActivitySubscriber());
+    adapter.addSubscriber(new _BotAuthActivitySubscriber.BotAuthActivitySubscriber());
     return adapter.chatAdapter;
   }
   return adapter;

package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js

@@ -13,9 +13,9 @@ var _activityMiddleware = require("../../../webchatcontainerstateful/webchatcont
 var _attachmentMiddleware = _interopRequireDefault(require("../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware"));
 var _avatarMiddleware = require("../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware");
 var _createMarkdown = require("../createMarkdown");
+var _WebChatLogger = require("../../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger");
 var _groupActivitiesMiddleware = require("../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware");
 var _typingIndicatorMiddleware = require("../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware");
-var _WebChatLogger = require("../../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 /* eslint-disable @typescript-eslint/no-empty-function, @typescript-eslint/no-explicit-any */
 
@@ -413,6 +413,7 @@ const dummyDefaultProps = {
         width: "90px",
         cursor: "pointer",
         overflow: "hidden",
+        padding: "0px",
         whiteSpace: "nowrap"
       },
       subtitleStyleProps: {
@@ -420,12 +421,14 @@ const dummyDefaultProps = {
         fontWeight: "200",
         color: "#666",
         overflow: "hidden",
+        padding: "0px",
         fontFamily: "'Segoe UI',Arial,sans-serif",
         display: "block",
         alignItems: "center",
         margin: "0px 14px 0px 14px",
         textOverflow: "ellipsis !important",
-        width: "max-content",
+        width: "90px",
+        whiteSpace: "nowrap",
         cursor: "pointer"
       },
       classNames: {
@@ -475,7 +478,6 @@ const dummyDefaultProps = {
       cancelButtonText: "Cancel",
       cancelButtonAriaLabel: "Cancel. Return to Chat",
       brightnessValueOnDim: "0.2",
-      disableDimLayer: false,
       onConfirm: () => {},
       // Detailed implementation omitted
       onCancel: () => {} // Detailed implementation omitted
@@ -483,20 +485,23 @@ const dummyDefaultProps = {
 
     styleProps: {
       generalStyleProps: {
+        display: "flex",
+        minHeight: "160px",
+        maxHeight: "300px",
+        boxSizing: "border-box",
         backgroundColor: "#FFFFFF",
         borderRadius: "2px",
         color: "black",
         fontFamily: "Segoe UI, Arial, sans-serif",
         fontSize: "14px",
-        height: "160px",
         padding: "10px 20px",
-        width: "262px",
         position: "absolute",
         justifyContent: "center",
         alignItems: "center",
-        display: "flex",
         flexFlow: "column",
-        zIndex: "9999"
+        zIndex: "9999",
+        left: "26px",
+        right: "26px"
       },
       titleStyleProps: {
         color: "#323130",
@@ -518,10 +523,14 @@ const dummyDefaultProps = {
       },
       buttonGroupStyleProps: {
         display: "flex",
+        width: "auto",
+        height: "auto",
+        boxSizing: "border-box",
         flexFlow: "row",
         justifyContent: "center",
         alignItems: "center",
-        gap: "10px"
+        gap: "10px",
+        marginBottom: "10px"
       },
       confirmButtonStyleProps: {
         backgroundColor: "rgba(9,72,159,1)",
@@ -576,6 +585,7 @@ const dummyDefaultProps = {
     hideCallingContainer: false,
     hideChatButton: false,
     hideConfirmationPane: false,
+    hideErrorUIPane: false,
     hideFooter: false,
     hideHeader: false,
     hideLoadingPane: false,
@@ -626,7 +636,6 @@ const dummyDefaultProps = {
       cancelButtonText: "Cancel",
       cancelButtonAriaLabel: "Cancel",
       brightnessValueOnDim: "0.2",
-      disableDimLayer: false,
       onSend: undefined,
       onCancel: undefined,
       checkInput: undefined
@@ -1024,7 +1033,8 @@ const dummyDefaultProps = {
         margin: "0px 0px 20px 0px",
         display: "flex",
         order: 1,
-        alignSelf: "auto"
+        alignSelf: "auto",
+        overflow: "visible"
       },
       iconImageProps: {
         src: "data:image/svg+xml;base64,PHN2ZyB3aWR0aD0iNDAiIGhlaWdodD0iNDAiIHZpZXdCb3g9IjAgMCA0MCA0MCIgZmlsbD0ibm9uZSIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj4NCjxnIGZpbHRlcj0idXJsKCNmaWx0ZXIwX2lpKSI+DQo8cGF0aCBkPSJNMTUuMTk3MSAxNi4yNzI1VjI1Ljg1MjRDMTUuMTk3MSAyNy4zODExIDE1Ljg0MDEgMjcuNTIwMSAxNi45ODMyIDI3LjUyMDFMMjYuNzA4NCAyNy41NjQ5TDMxLjAwMzkgMzIuMzEyM1YyNy41NjQ5SDMxLjg5N0MzMi4xNzQzIDI3LjU2MzcgMzIuNDQ4NyAyNy41MDc3IDMyLjcwNDUgMjcuNDAwMUMzMi45NjAzIDI3LjI5MjQgMzMuMTkyNSAyNy4xMzUzIDMzLjM4NzggMjYuOTM3NUMzMy41ODMxIDI2LjczOTggMzMuNzM3NyAyNi41MDU0IDMzLjg0MjcgMjYuMjQ3N0MzMy45NDc4IDI1Ljk5IDM0LjAwMTMgMjUuNzE0IDM0LjAwMDEgMjUuNDM1NVYxNi4zMDM4QzM0LjAwMTMgMTYuMDI1NCAzMy45NDc4IDE1Ljc0OTQgMzMuODQyNyAxNS40OTE3QzMzLjczNzcgMTUuMjM0IDMzLjU4MzEgMTQuOTk5NiAzMy4zODc4IDE0LjgwMThDMzMuMTkyNSAxNC42MDQxIDMyLjk2MDMgMTQuNDQ2OSAzMi43MDQ1IDE0LjMzOTNDMzIuNDQ4NyAxNC4yMzE2IDMyLjE3NDMgMTQuMTc1NiAzMS44OTcgMTQuMTc0NEwxNy4zMDQ3IDE0LjE0MzFDMTcuMDI2OSAxNC4xNDM3IDE2Ljc1MiAxNC4xOTkyIDE2LjQ5NTcgMTQuMzA2NkMxNi4yMzk0IDE0LjQxNCAxNi4wMDY3IDE0LjU3MTEgMTUuODEwOSAxNC43Njg5QzE1LjYxNTIgMTQuOTY2NyAxNS40NjAyIDE1LjIwMTMgMTUuMzU0OCAxNS40NTkzQzE1LjI0OTUgMTUuNzE3MyAxNS4xOTU5IDE1Ljk5MzYgMTUuMTk3MSAxNi4yNzI1WiIgZmlsbD0iI0Q2RDZENiIvPg0KPC9nPg0KPGcgZmlsdGVyPSJ1cmwoI2ZpbHRlcjFfZGlpKSI+DQo8cGF0aCBkPSJNMjcuODczNSA2LjY5ODg3VjE4Ljg0MDlDMjcuODczNSAyMC43Nzg1IDI3LjA1NzIgMjAuOTU0NiAyNS42MDU4IDIwLjk1NDZMMTMuMjU4IDIxLjAxMTRMNy44MDQxNCAyNy4wMjg1VjIxLjAxMTRINi42NzAyN0M2LjMxODEyIDIxLjAwOTkgNS45Njk3MSAyMC45Mzg5IDUuNjQ0OTMgMjAuODAyNUM1LjMyMDE2IDIwLjY2NjEgNS4wMjUzOCAyMC40NjY4IDQuNzc3NDIgMjAuMjE2MkM0LjUyOTQ2IDE5Ljk2NTYgNC4zMzMxOSAxOS42Njg1IDQuMTk5OCAxOS4zNDE5QzQuMDY2NDIgMTkuMDE1MiAzLjk5ODUzIDE4LjY2NTUgNC4wMDAwMiAxOC4zMTI1VjYuNzM4NjRDMy45OTg1MyA2LjM4NTcxIDQuMDY2NDIgNi4wMzU5NSA0LjE5OTggNS43MDkzMUM0LjMzMzE5IDUuMzgyNjcgNC41Mjk0NiA1LjA4NTU3IDQuNzc3NDIgNC44MzQ5NUM1LjAyNTM4IDQuNTg0MzQgNS4zMjAxNiA0LjM4NTEzIDUuNjQ0OTMgNC4yNDg2OUM1Ljk2OTcxIDQuMTEyMjUgNi4zMTgxMiA0LjA0MTI2IDYuNjcwMjcgNC4wMzk3N0wyNS4xOTc2IDRDMjUuNTUwMiA0LjAwMDc0IDI1Ljg5OTMgNC4wNzExOCAyNi4yMjQ3IDQuMjA3MjlDMjYuNTUwMSA0LjM0MzM5IDI2Ljg0NTYgNC41NDI0OSAyNy4wOTQxIDQuNzkzMThDMjcuMzQyNyA1LjA0Mzg2IDI3LjUzOTUgNS4zNDEyMiAyNy42NzMyIDUuNjY4MjNDMjcuODA3IDUuOTk1MjMgMjcuODc1IDYuMzQ1NDYgMjcuODczNSA2LjY5ODg3WiIgZmlsbD0idXJsKCNwYWludDBfbGluZWFyKSIvPg0KPC9nPg0KPGRlZnM+DQo8ZmlsdGVyIGlkPSJmaWx0ZXIwX2lpIiB4PSIxNS4xOTcxIiB5PSIxNC4xNDMxIiB3aWR0aD0iMTguODAzMSIgaGVpZ2h0PSIxOC4xNjkzIiBmaWx0ZXJVbml0cz0idXNlclNwYWNlT25Vc2UiIGNvbG9yLWludGVycG9sYXRpb24tZmlsdGVycz0ic1JHQiI+DQo8ZmVGbG9vZCBmbG9vZC1vcGFjaXR5PSIwIiByZXN1bHQ9IkJhY2tncm91bmRJbWFnZUZpeCIvPg0KPGZlQmxlbmQgbW9kZT0ibm9ybWFsIiBpbj0iU291cmNlR3JhcGhpYyIgaW4yPSJCYWNrZ3JvdW5kSW1hZ2VGaXgiIHJlc3VsdD0ic2hhcGUiLz4NCjxmZUNvbG9yTWF0cml4IGluPSJTb3VyY2VBbHBoYSIgdHlwZT0ibWF0cml4IiB2YWx1ZXM9IjAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDEyNyAwIiByZXN1bHQ9ImhhcmRBbHBoYSIvPg0KPGZlT2Zmc2V0IGR4PSItMC4yIiBkeT0iLTAuMiIvPg0KPGZlQ29tcG9zaXRlIGluMj0iaGFyZEFscGhhIiBvcGVyYXRvcj0iYXJpdGhtZXRpYyIgazI9Ii0xIiBrMz0iMSIvPg0KPGZlQ29sb3JNYXRyaXggdHlwZT0ibWF0cml4IiB2YWx1ZXM9IjAgMCAwIDAgMSAwIDAgMCAwIDEgMCAwIDAgMCAxIDAgMCAwIDAuMTcgMCIvPg0KPGZlQmxlbmQgbW9kZT0ibm9ybWFsIiBpbjI9InNoYXBlIiByZXN1bHQ9ImVmZmVjdDFfaW5uZXJTaGFkb3ciLz4NCjxmZUNvbG9yTWF0cml4IGluPSJTb3VyY2VBbHBoYSIgdHlwZT0ibWF0cml4IiB2YWx1ZXM9IjAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDEyNyAwIiByZXN1bHQ9ImhhcmRBbHBoYSIvPg0KPGZlT2Zmc2V0IGR4PSItMC41IiBkeT0iLTAuNSIvPg0KPGZlQ29tcG9zaXRlIGluMj0iaGFyZEFscGhhIiBvcGVyYXRvcj0iYXJpdGhtZXRpYyIgazI9Ii0xIiBrMz0iMSIvPg0KPGZlQ29sb3JNYXRyaXggdHlwZT0ibWF0cml4IiB2YWx1ZXM9IjAgMCAwIDAgMSAwIDAgMCAwIDEgMCAwIDAgMCAxIDAgMCAwIDAuMTYgMCIvPg0KPGZlQmxlbmQgbW9kZT0ibm9ybWFsIiBpbjI9ImVmZmVjdDFfaW5uZXJTaGFkb3ciIHJlc3VsdD0iZWZmZWN0Ml9pbm5lclNoYWRvdyIvPg0KPC9maWx0ZXI+DQo8ZmlsdGVyIGlkPSJmaWx0ZXIxX2RpaSIgeD0iMCIgeT0iMCIgd2lkdGg9IjM5Ljg3MzYiIGhlaWdodD0iMzkuMDI4NSIgZmlsdGVyVW5pdHM9InVzZXJTcGFjZU9uVXNlIiBjb2xvci1pbnRlcnBvbGF0aW9uLWZpbHRlcnM9InNSR0IiPg0KPGZlRmxvb2QgZmxvb2Qtb3BhY2l0eT0iMCIgcmVzdWx0PSJCYWNrZ3JvdW5kSW1hZ2VGaXgiLz4NCjxmZUNvbG9yTWF0cml4IGluPSJTb3VyY2VBbHBoYSIgdHlwZT0ibWF0cml4IiB2YWx1ZXM9IjAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDEyNyAwIi8+DQo8ZmVPZmZzZXQgZHg9IjQiIGR5PSI0Ii8+DQo8ZmVHYXVzc2lhbkJsdXIgc3RkRGV2aWF0aW9uPSI0Ii8+DQo8ZmVDb2xvck1hdHJpeCB0eXBlPSJtYXRyaXgiIHZhbHVlcz0iMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMC4yNSAwIi8+DQo8ZmVCbGVuZCBtb2RlPSJub3JtYWwiIGluMj0iQmFja2dyb3VuZEltYWdlRml4IiByZXN1bHQ9ImVmZmVjdDFfZHJvcFNoYWRvdyIvPg0KPGZlQmxlbmQgbW9kZT0ibm9ybWFsIiBpbj0iU291cmNlR3JhcGhpYyIgaW4yPSJlZmZlY3QxX2Ryb3BTaGFkb3ciIHJlc3VsdD0ic2hhcGUiLz4NCjxmZUNvbG9yTWF0cml4IGluPSJTb3VyY2VBbHBoYSIgdHlwZT0ibWF0cml4IiB2YWx1ZXM9IjAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDEyNyAwIiByZXN1bHQ9ImhhcmRBbHBoYSIvPg0KPGZlT2Zmc2V0IGR4PSItMiIgZHk9Ii0yIi8+DQo8ZmVDb21wb3NpdGUgaW4yPSJoYXJkQWxwaGEiIG9wZXJhdG9yPSJhcml0aG1ldGljIiBrMj0iLTEiIGszPSIxIi8+DQo8ZmVDb2xvck1hdHJpeCB0eXBlPSJtYXRyaXgiIHZhbHVlcz0iMCAwIDAgMCAxIDAgMCAwIDAgMSAwIDAgMCAwIDEgMCAwIDAgMC4xNyAwIi8+DQo8ZmVCbGVuZCBtb2RlPSJub3JtYWwiIGluMj0ic2hhcGUiIHJlc3VsdD0iZWZmZWN0Ml9pbm5lclNoYWRvdyIvPg0KPGZlQ29sb3JNYXRyaXggaW49IlNvdXJjZUFscGhhIiB0eXBlPSJtYXRyaXgiIHZhbHVlcz0iMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMCAwIDAgMTI3IDAiIHJlc3VsdD0iaGFyZEFscGhhIi8+DQo8ZmVPZmZzZXQgZHg9Ii0xIiBkeT0iLTEiLz4NCjxmZUNvbXBvc2l0ZSBpbjI9ImhhcmRBbHBoYSIgb3BlcmF0b3I9ImFyaXRobWV0aWMiIGsyPSItMSIgazM9IjEiLz4NCjxmZUNvbG9yTWF0cml4IHR5cGU9Im1hdHJpeCIgdmFsdWVzPSIwIDAgMCAwIDEgMCAwIDAgMCAxIDAgMCAwIDAgMSAwIDAgMCAwLjE2IDAiLz4NCjxmZUJsZW5kIG1vZGU9Im5vcm1hbCIgaW4yPSJlZmZlY3QyX2lubmVyU2hhZG93IiByZXN1bHQ9ImVmZmVjdDNfaW5uZXJTaGFkb3ciLz4NCjwvZmlsdGVyPg0KPGxpbmVhckdyYWRpZW50IGlkPSJwYWludDBfbGluZWFyIiB4MT0iLTAuMzk1MDAxIiB5MT0iMjMuMTI4MiIgeDI9IjIwLjEwNTgiIHkyPSIzNy44NDc0IiBncmFkaWVudFVuaXRzPSJ1c2VyU3BhY2VPblVzZSI+DQo8c3RvcCBzdG9wLWNvbG9yPSIjRUZFRkVGIi8+DQo8c3RvcCBvZmZzZXQ9IjEiIHN0b3AtY29sb3I9IndoaXRlIi8+DQo8L2xpbmVhckdyYWRpZW50Pg0KPC9kZWZzPg0KPC9zdmc+DQo=",
@@ -1116,7 +1126,8 @@ const dummyDefaultProps = {
       dir: "auto",
       hideOOOHPane: false,
       hideTitle: false,
-      titleText: "Thanks for contacting us. You have reached us outside of our operating hours. An agent will respond when we open."
+      titleText: "Thanks for contacting us. You have reached us outside of our operating hours. An agent will respond when we open. Please see link https://microsoft.com",
+      openLinkInNewTab: true
     },
     styleProps: {
       generalStyleProps: {
@@ -1159,7 +1170,7 @@ const dummyDefaultProps = {
       subtitleText: "Please take a moment to give us feedback about your chat experience. We are loading the survey for you now."
     },
     styleProps: {
-      // ...[Existing chat button style props]
+      // ...[Existing loading pane style props]
       generalStyleProps: {
         position: "initial",
         width: "100%",
@@ -1190,6 +1201,47 @@ const dummyDefaultProps = {
     },
     isCustomerVoiceSurveyCompact: undefined
   },
+  preChatSurveyPaneProps: {
+    controlProps: {
+      id: "oc-lcw-prechatsurveypane-default",
+      dir: "auto",
+      hidePreChatSurveyPane: false,
+      adaptiveCardHostConfig: "{\"fontFamily\":\"Segoe UI, Helvetica Neue, sans-serif\",\"containerStyles\":{\"default\":{\"foregroundColors\":{\"default\":{\"default\":\"#000000\"}},\"backgroundColor\":\"#FFFFFF\"}},\"actions\":{\"actionsOrientation\":\"Vertical\",\"actionAlignment\":\"stretch\"}}",
+      payload: "{\"$schema\":\"http://adaptivecards.io/schemas/adaptive-card.json\",\"type\":\"AdaptiveCard\",\"version\":\"1.1\",\"body\":[{\"type\":\"TextBlock\",\"weight\":\"bolder\",\"text\":\"Please answer below questions.\"},{\"type\":\"Input.Text\",\"id\":\"1e5e4e7a-8f0b-ec11-b6e6-000d3a305d38\",\"label\":\"name pls?\",\"maxLength\":100,\"isRequired\":true,\"errorMessage\":\"Name is required\"},{\"type\":\"Input.Text\",\"id\":\"7f8f5d6d-995e-ec11-8f8f-000d3a31376e\",\"label\":\"multi\\nmulti\\nmulti\",\"style\":\"text\",\"isMultiline\":true,\"maxLength\":250},{\"type\":\"Input.ChoiceSet\",\"id\":\"e4bdf7cb-995e-ec11-8f8f-000d3a31376e\",\"label\":\"options\",\"isMultiSelect\":false,\"value\":\"1\",\"style\":\"compact\",\"choices\":[{\"title\":\"one\",\"value\":\"1\"},{\"title\":\"two\",\"value\":\"2\"},{\"title\":\"three\",\"value\":\"3\"}]},{\"type\":\"Input.Toggle\",\"id\":\"b26011d2-995e-ec11-8f8f-000d3a31376e\",\"title\":\"consent\",\"valueOn\":\"True\",\"valueOff\":\"False\",\"value\":\"false\"},{\"type\":\"TextBlock\",\"isSubtle\":true,\"text\":\"Fields marked with * are mandatory.\",\"wrap\":true}],\"actions\":[{\"type\":\"Action.Submit\",\"title\":\"Submit\",\"data\":{\"Type\":\"InputSubmit\"}}]}",
+      onSubmit: function () {} // Detailed implementation omitted
+    },
+
+    styleProps: {
+      generalStyleProps: {
+        borderStyle: "solid",
+        borderRadius: "4px",
+        borderWidth: "0px",
+        backgroundColor: "#FFFFFF",
+        borderColor: "#F1F1F1",
+        overflowY: "auto",
+        height: "inherit",
+        width: "inherit"
+      },
+      customButtonStyleProps: {
+        backgroundColor: "rgb(49, 95, 162)",
+        color: "#FFFFFF",
+        fontFamily: "Segoe UI, Arial, sans-serif",
+        fontSize: "15px",
+        height: "48px"
+      },
+      adaptiveCardContainerStyleProps: {
+        border: "1px solid #ECECEC",
+        borderRadius: "4px",
+        margin: "3%"
+      },
+      customTextInputStyleProps: {
+        height: "20px"
+      },
+      customMultilineTextInputStyleProps: {
+        height: "52px"
+      }
+    }
+  },
   proactiveChatPaneProps: {
     componentOverrides: {
       title: undefined,
@@ -1568,10 +1620,10 @@ const dummyDefaultProps = {
         padding: "0px 10px 0 10px"
       },
       userMessageBoxStyles: {
-        maxWidth: "75%"
+        maxWidth: "90%"
       },
       systemMessageBoxStyles: {
-        maxWidth: "75%"
+        maxWidth: "90%"
       },
       typingIndicatorStyleProps: {
         marginLeft: "10px",

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -11,21 +11,17 @@ var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidget
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
 var _WebChatStoreLoader = require("../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader");
 var _defaultWebChatContainerStatefulProps = require("../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps");
-var _PostChatSurveyMode = require("../../postchatsurveypanestateful/enums/PostChatSurveyMode");
-var _Constants = require("../../../common/Constants");
 var _utils = require("../../../common/utils");
 var _authHelper = require("./authHelper");
+var _setPostChatContextAndLoadSurvey = require("./setPostChatContextAndLoadSurvey");
+var _ConversationEndEntity = require("../../../contexts/common/ConversationEndEntity");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state) => {
-  var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4, _conversationDetails;
-  const isPostChatEnabled = (_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_postconversationsurveyenable;
-  const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode;
-
   //Unable to end chat if token has expired
   if (props.getAuthToken) {
     const authClientFunction = (0, _authHelper.getAuthClientFunction)(props.chatConfig);
     if (props.getAuthToken && authClientFunction) {
-      // set auth token to chat sdk before start chat
+      // set auth token to chat sdk before end chat
       const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, props.chatConfig, props.getAuthToken);
       if (!authSuccess) {
         _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
@@ -37,48 +33,28 @@ const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, disp
       }
     }
   }
-
-  // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  let conversationDetails = undefined;
-  try {
-    conversationDetails = await chatSDK.getConversationDetails();
-  } catch (erorr) {
-    _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
-      Event: _TelemetryConstants.TelemetryEvent.GetConversationDetailsException,
-      ExceptionDetails: {
-        exception: `Failed to get conversation details: ${erorr}`
-      }
-    });
-  }
-  if (isPostChatEnabled === "true" && ((_conversationDetails = conversationDetails) === null || _conversationDetails === void 0 ? void 0 : _conversationDetails.canRenderPostChat) === _Constants.Constants.truePascal) {
-    const skipEndChatSDK = false;
-    const skipCloseChat = true;
-    const chatSession = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
-    await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, false);
-    if (chatSession) {
-      // eslint-disable-next-line @typescript-eslint/no-explicit-any
-      chatSDK.chatToken = chatSession.chatToken ?? {};
-      chatSDK.requestId = chatSession.requestId;
+  const isPostChatEnabled = (0, _setPostChatContextAndLoadSurvey.checkPostChatEnabled)(props, state);
+  if (isPostChatEnabled) {
+    try {
+      await (0, _setPostChatContextAndLoadSurvey.initiatePostChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
+    } catch (error) {
+      // Ending chat because something went wrong
+      await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
     }
-    if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Embed) {
+  } else {
+    if (state.appStates.conversationEndedBy === _ConversationEndEntity.ConversationEndEntity.Agent) {
       dispatch({
-        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-        payload: _ConversationState.ConversationState.PostchatLoading
-      });
-      await (0, _utils.addDelayInMs)(_Constants.Constants.PostChatLoadingDurationInMs);
-      const loadPostChatEvent = {
-        eventName: _TelemetryConstants.BroadcastEvent.LoadPostChatSurvey
-      };
-      _omnichannelChatComponents.BroadcastService.postMessage(loadPostChatEvent);
-    } else if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Link) {
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_TOKEN,
+        payload: undefined
+      });
       dispatch({
-        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-        payload: _ConversationState.ConversationState.InActive
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
+        payload: undefined
       });
+    } else {
+      await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
     }
-    return;
   }
-  await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -100,7 +76,6 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
       postMessageToOtherTab = false;
     }
   }
-
   // Need to clear these states immediately when chat ended from OC.
   dispatch({
     type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
@@ -133,9 +108,21 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
         payload: _ConversationState.ConversationState.Closed
       });
       dispatch({
-        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT,
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_POST_CHAT_WORKFLOW_IN_PROGRESS,
+        payload: false
+      });
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOULD_USE_BOT_SURVEY,
         payload: false
       });
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED,
+        payload: false
+      });
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY,
+        payload: undefined
+      });
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RECONNECT_ID,
         payload: undefined
@@ -144,10 +131,6 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
         payload: null
       });
-      dispatch({
-        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
-        payload: 0
-      });
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
         payload: {
@@ -163,6 +146,10 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
           eventName: endChatEventName
         });
       }
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.CloseChatCall,
+        Description: "Chat was closed succesfully"
+      });
     } catch (error) {
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
         Event: _TelemetryConstants.TelemetryEvent.CloseChatMethodException,
@@ -170,6 +157,11 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
           exception: `Failed to endChat: ${error}`
         }
       });
+    } finally {
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
+        payload: 0
+      });
     }
   }
 };