@kl1/contracts 1.2.38-uat → 1.2.39-uat

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Files changed (99) hide show
  1. package/dist/api-contracts/src/channel/index.d.ts +2349 -2560
  2. package/dist/api-contracts/src/channel/index.d.ts.map +1 -1
  3. package/dist/api-contracts/src/channel/schema.d.ts +75 -87
  4. package/dist/api-contracts/src/channel/schema.d.ts.map +1 -1
  5. package/dist/api-contracts/src/channel/validation.d.ts +84 -98
  6. package/dist/api-contracts/src/channel/validation.d.ts.map +1 -1
  7. package/dist/api-contracts/src/chat/index.d.ts +6954 -2629
  8. package/dist/api-contracts/src/chat/index.d.ts.map +1 -1
  9. package/dist/api-contracts/src/chat/schema.d.ts +1675 -721
  10. package/dist/api-contracts/src/chat/schema.d.ts.map +1 -1
  11. package/dist/api-contracts/src/chat/validation.d.ts +1512 -818
  12. package/dist/api-contracts/src/chat/validation.d.ts.map +1 -1
  13. package/dist/api-contracts/src/comment/index.d.ts +68 -68
  14. package/dist/api-contracts/src/comment/schema.d.ts +20 -20
  15. package/dist/api-contracts/src/contact/index.d.ts +97 -97
  16. package/dist/api-contracts/src/contact/schema.d.ts +12 -12
  17. package/dist/api-contracts/src/contact/validation.d.ts +56 -56
  18. package/dist/api-contracts/src/contract.d.ts +13847 -11876
  19. package/dist/api-contracts/src/contract.d.ts.map +1 -1
  20. package/dist/api-contracts/src/cx-intelligence/index.d.ts +87 -0
  21. package/dist/api-contracts/src/cx-intelligence/index.d.ts.map +1 -1
  22. package/dist/api-contracts/src/cx-log/index.d.ts +190 -143
  23. package/dist/api-contracts/src/cx-log/index.d.ts.map +1 -1
  24. package/dist/api-contracts/src/cx-log/schema.d.ts +233 -119
  25. package/dist/api-contracts/src/cx-log/schema.d.ts.map +1 -1
  26. package/dist/api-contracts/src/dashboard/index.d.ts +77 -99
  27. package/dist/api-contracts/src/dashboard/index.d.ts.map +1 -1
  28. package/dist/api-contracts/src/dashboard/schema.d.ts +12 -55
  29. package/dist/api-contracts/src/dashboard/schema.d.ts.map +1 -1
  30. package/dist/api-contracts/src/dashboard/validation.d.ts +26 -0
  31. package/dist/api-contracts/src/dashboard/validation.d.ts.map +1 -1
  32. package/dist/api-contracts/src/extension/index.d.ts +81 -0
  33. package/dist/api-contracts/src/extension/index.d.ts.map +1 -1
  34. package/dist/api-contracts/src/facebook-feed/index.d.ts +1466 -1060
  35. package/dist/api-contracts/src/facebook-feed/index.d.ts.map +1 -1
  36. package/dist/api-contracts/src/facebook-feed/schema.d.ts +68 -77
  37. package/dist/api-contracts/src/facebook-feed/schema.d.ts.map +1 -1
  38. package/dist/api-contracts/src/facebook-feed/validation.d.ts +53 -60
  39. package/dist/api-contracts/src/facebook-feed/validation.d.ts.map +1 -1
  40. package/dist/api-contracts/src/index.d.ts +5 -0
  41. package/dist/api-contracts/src/index.d.ts.map +1 -1
  42. package/dist/api-contracts/src/instagram/index.d.ts +1271 -836
  43. package/dist/api-contracts/src/instagram/index.d.ts.map +1 -1
  44. package/dist/api-contracts/src/line/index.d.ts +1204 -757
  45. package/dist/api-contracts/src/line/index.d.ts.map +1 -1
  46. package/dist/api-contracts/src/line/validation.d.ts +71 -82
  47. package/dist/api-contracts/src/line/validation.d.ts.map +1 -1
  48. package/dist/api-contracts/src/mail/mail-contract.d.ts +619 -7
  49. package/dist/api-contracts/src/mail/mail-contract.d.ts.map +1 -1
  50. package/dist/api-contracts/src/mail/room-contract.d.ts +619 -7
  51. package/dist/api-contracts/src/mail/room-contract.d.ts.map +1 -1
  52. package/dist/api-contracts/src/mail/schemas/room-validation.schema.d.ts +204 -0
  53. package/dist/api-contracts/src/mail/schemas/room-validation.schema.d.ts.map +1 -1
  54. package/dist/api-contracts/src/mail/schemas/room.schema.d.ts +165 -5
  55. package/dist/api-contracts/src/mail/schemas/room.schema.d.ts.map +1 -1
  56. package/dist/api-contracts/src/messenger/index.d.ts +1271 -836
  57. package/dist/api-contracts/src/messenger/index.d.ts.map +1 -1
  58. package/dist/api-contracts/src/messenger/validation.d.ts +53 -60
  59. package/dist/api-contracts/src/messenger/validation.d.ts.map +1 -1
  60. package/dist/api-contracts/src/public-api/index.d.ts +59 -59
  61. package/dist/api-contracts/src/public-api/schema.d.ts +12 -12
  62. package/dist/api-contracts/src/public-api/validation.d.ts +19 -19
  63. package/dist/api-contracts/src/sms/index.d.ts +180 -146
  64. package/dist/api-contracts/src/sms/index.d.ts.map +1 -1
  65. package/dist/api-contracts/src/sms/schema.d.ts +22 -0
  66. package/dist/api-contracts/src/sms/schema.d.ts.map +1 -1
  67. package/dist/api-contracts/src/snippet/index.d.ts +105 -105
  68. package/dist/api-contracts/src/snippet/schema.d.ts +40 -40
  69. package/dist/api-contracts/src/telegram/index.d.ts +1091 -626
  70. package/dist/api-contracts/src/telegram/index.d.ts.map +1 -1
  71. package/dist/api-contracts/src/telephony-agent-presence-status/index.d.ts +34 -89
  72. package/dist/api-contracts/src/telephony-agent-presence-status/index.d.ts.map +1 -1
  73. package/dist/api-contracts/src/telephony-agent-presence-status/schema.d.ts +10 -27
  74. package/dist/api-contracts/src/telephony-agent-presence-status/schema.d.ts.map +1 -1
  75. package/dist/api-contracts/src/telephony-cdr/index.d.ts +54 -54
  76. package/dist/api-contracts/src/telephony-cdr/index.d.ts.map +1 -1
  77. package/dist/api-contracts/src/telephony-cdr/schema.d.ts +14 -14
  78. package/dist/api-contracts/src/ticket/index.d.ts +111 -111
  79. package/dist/api-contracts/src/ticket/schema.d.ts +21 -21
  80. package/dist/api-contracts/src/upload/schema.d.ts +3 -3
  81. package/dist/api-contracts/src/user-presence-status-log/index.d.ts +16 -8
  82. package/dist/api-contracts/src/user-presence-status-log/index.d.ts.map +1 -1
  83. package/dist/api-contracts/src/user-presence-status-log/schema.d.ts +20 -10
  84. package/dist/api-contracts/src/user-presence-status-log/schema.d.ts.map +1 -1
  85. package/dist/api-contracts/src/viber/index.d.ts +1091 -626
  86. package/dist/api-contracts/src/viber/index.d.ts.map +1 -1
  87. package/dist/api-contracts/src/webchat/index.d.ts +1091 -626
  88. package/dist/api-contracts/src/webchat/index.d.ts.map +1 -1
  89. package/dist/api-contracts/src/whatsapp/index.d.ts +1175 -724
  90. package/dist/api-contracts/src/whatsapp/index.d.ts.map +1 -1
  91. package/dist/api-contracts/src/workflow-rule/index.d.ts +569 -183
  92. package/dist/api-contracts/src/workflow-rule/index.d.ts.map +1 -1
  93. package/dist/entities/src/enums/chat.d.ts +3 -0
  94. package/dist/entities/src/enums/chat.d.ts.map +1 -1
  95. package/dist/index.js +4837 -4272
  96. package/dist/index.js.map +1 -1
  97. package/dist/index.mjs +4830 -4272
  98. package/dist/index.mjs.map +1 -1
  99. package/package.json +7 -3
package/dist/api-contracts/src/workflow-rule/index.d.ts CHANGED
@@ -2,19 +2,19 @@ import z from 'zod';
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  export declare const chatContract: {
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  updateAssignee: {
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  body: z.ZodObject<{
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- assigneeId: z.ZodString;
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+ assigneeId: z.ZodOptional<z.ZodString>;
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  roomId: z.ZodString;
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  workflowId: z.ZodString;
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  queueId: z.ZodOptional<z.ZodString>;
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  }, "strip", z.ZodTypeAny, {
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- assigneeId: string;
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  roomId: string;
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  workflowId: string;
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+ assigneeId?: string | undefined;
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  queueId?: string | undefined;
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  }, {
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- assigneeId: string;
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  roomId: string;
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  workflowId: string;
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+ assigneeId?: string | undefined;
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  queueId?: string | undefined;
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  }>;
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  summary: "Update room assignee";
@@ -410,9 +410,10 @@ export declare const chatContract: {
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  fileSize: z.ZodNumber;
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  fileKey: z.ZodString;
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  fileUrl: z.ZodNullable<z.ZodString>;
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- status: z.ZodOptional<z.ZodString>;
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+ status: z.ZodNullable<z.ZodString>;
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  }, "strip", z.ZodTypeAny, {
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  id: string;
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+ status: string | null;
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  createdAt: Date;
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  updatedAt: Date;
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  deletedAt: Date | null;
@@ -421,9 +422,9 @@ export declare const chatContract: {
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  bucketName: string;
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  fileSize: number;
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  fileUrl: string | null;
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- status?: string | undefined;
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  }, {
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  id: string;
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+ status: string | null;
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  createdAt: Date;
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  updatedAt: Date;
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  deletedAt: Date | null;
@@ -432,7 +433,6 @@ export declare const chatContract: {
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  bucketName: string;
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  fileSize: number;
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  fileUrl: string | null;
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- status?: string | undefined;
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  }>, "many">;
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  }, "strip", z.ZodTypeAny, {
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  id: string;
@@ -459,6 +459,7 @@ export declare const chatContract: {
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  dateValue: Date | null;
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  uploads: {
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  id: string;
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+ status: string | null;
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  createdAt: Date;
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  updatedAt: Date;
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  deletedAt: Date | null;
@@ -467,7 +468,6 @@ export declare const chatContract: {
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  bucketName: string;
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  fileSize: number;
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  fileUrl: string | null;
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- status?: string | undefined;
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  }[];
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  }, {
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  id: string;
@@ -494,6 +494,7 @@ export declare const chatContract: {
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  dateValue: Date | null;
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  uploads: {
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  id: string;
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+ status: string | null;
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  createdAt: Date;
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  updatedAt: Date;
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  deletedAt: Date | null;
@@ -502,7 +503,6 @@ export declare const chatContract: {
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  bucketName: string;
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  fileSize: number;
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  fileUrl: string | null;
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- status?: string | undefined;
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  }[];
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  }>, "many">;
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  contactEmails: z.ZodArray<z.ZodObject<{
@@ -642,6 +642,7 @@ export declare const chatContract: {
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  dateValue: Date | null;
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  uploads: {
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  id: string;
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+ status: string | null;
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  createdAt: Date;
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  updatedAt: Date;
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  deletedAt: Date | null;
@@ -650,7 +651,6 @@ export declare const chatContract: {
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  bucketName: string;
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  fileSize: number;
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  fileUrl: string | null;
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- status?: string | undefined;
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  }[];
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  }[];
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  company: {
@@ -753,6 +753,7 @@ export declare const chatContract: {
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  dateValue: Date | null;
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  uploads: {
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  id: string;
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+ status: string | null;
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  createdAt: Date;
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  updatedAt: Date;
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  deletedAt: Date | null;
@@ -761,7 +762,6 @@ export declare const chatContract: {
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  bucketName: string;
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  fileSize: number;
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  fileUrl: string | null;
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- status?: string | undefined;
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  }[];
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  }[];
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  company: {
@@ -877,6 +877,7 @@ export declare const chatContract: {
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  dateValue: Date | null;
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  uploads: {
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  id: string;
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+ status: string | null;
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  createdAt: Date;
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  updatedAt: Date;
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  deletedAt: Date | null;
@@ -885,7 +886,6 @@ export declare const chatContract: {
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  bucketName: string;
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  fileSize: number;
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  fileUrl: string | null;
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- status?: string | undefined;
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  }[];
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  }[];
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  company: {
@@ -1003,6 +1003,7 @@ export declare const chatContract: {
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  dateValue: Date | null;
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  uploads: {
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  id: string;
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+ status: string | null;
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  createdAt: Date;
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  updatedAt: Date;
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  deletedAt: Date | null;
@@ -1011,7 +1012,6 @@ export declare const chatContract: {
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  bucketName: string;
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  fileSize: number;
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  fileUrl: string | null;
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- status?: string | undefined;
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  }[];
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  }[];
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  company: {
@@ -1508,38 +1508,35 @@ export declare const chatContract: {
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  additionalCredentials: z.ZodOptional<z.ZodAny>;
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  senderId: z.ZodOptional<z.ZodString>;
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  whatsapp: z.ZodOptional<z.ZodObject<{
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- wabaBusinessId: z.ZodNullable<z.ZodOptional<z.ZodString>>;
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- wabaExternalId: z.ZodNullable<z.ZodOptional<z.ZodString>>;
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- phoneNumberId: z.ZodNullable<z.ZodOptional<z.ZodString>>;
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- email: z.ZodNullable<z.ZodOptional<z.ZodString>>;
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- clientId: z.ZodNullable<z.ZodOptional<z.ZodString>>;
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- channelId: z.ZodNullable<z.ZodOptional<z.ZodString>>;
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+ wabaBusinessId: z.ZodOptional<z.ZodString>;
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+ wabaExternalId: z.ZodString;
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+ phoneNumberId: z.ZodString;
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+ email: z.ZodString;
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+ clientId: z.ZodOptional<z.ZodString>;
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+ channelId: z.ZodOptional<z.ZodString>;
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  status: z.ZodOptional<z.ZodEnum<["pending", "active"]>>;
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  apiKey: z.ZodOptional<z.ZodString>;
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  tier: z.ZodOptional<z.ZodEnum<["basic", "regular", "premium"]>>;
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- integrationType: z.ZodOptional<z.ZodUnion<[z.ZodLiteral<"meta">, z.ZodLiteral<"360dialog">]>>;
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  }, "strip", z.ZodTypeAny, {
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- wabaBusinessId?: string | null | undefined;
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- wabaExternalId?: string | null | undefined;
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- phoneNumberId?: string | null | undefined;
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- email?: string | null | undefined;
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- clientId?: string | null | undefined;
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- channelId?: string | null | undefined;
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+ email: string;
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+ wabaExternalId: string;
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+ phoneNumberId: string;
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+ wabaBusinessId?: string | undefined;
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+ clientId?: string | undefined;
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+ channelId?: string | undefined;
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  status?: "active" | "pending" | undefined;
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  apiKey?: string | undefined;
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  tier?: "basic" | "regular" | "premium" | undefined;
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- integrationType?: "meta" | "360dialog" | undefined;
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  }, {
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- wabaBusinessId?: string | null | undefined;
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- wabaExternalId?: string | null | undefined;
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- phoneNumberId?: string | null | undefined;
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- email?: string | null | undefined;
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- clientId?: string | null | undefined;
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- channelId?: string | null | undefined;
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+ email: string;
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+ wabaExternalId: string;
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+ phoneNumberId: string;
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+ wabaBusinessId?: string | undefined;
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+ clientId?: string | undefined;
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+ channelId?: string | undefined;
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  status?: "active" | "pending" | undefined;
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  apiKey?: string | undefined;
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  tier?: "basic" | "regular" | "premium" | undefined;
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- integrationType?: "meta" | "360dialog" | undefined;
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  }>>;
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  vonageCredentials: z.ZodOptional<z.ZodObject<{
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  mobileNumber: z.ZodString;
@@ -1564,16 +1561,15 @@ export declare const chatContract: {
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  additionalCredentials?: any;
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  senderId?: string | undefined;
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  whatsapp?: {
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- wabaBusinessId?: string | null | undefined;
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- wabaExternalId?: string | null | undefined;
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- phoneNumberId?: string | null | undefined;
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- email?: string | null | undefined;
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- clientId?: string | null | undefined;
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- channelId?: string | null | undefined;
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+ email: string;
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+ wabaExternalId: string;
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+ phoneNumberId: string;
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+ wabaBusinessId?: string | undefined;
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+ clientId?: string | undefined;
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+ channelId?: string | undefined;
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  status?: "active" | "pending" | undefined;
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  apiKey?: string | undefined;
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  tier?: "basic" | "regular" | "premium" | undefined;
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- integrationType?: "meta" | "360dialog" | undefined;
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  } | undefined;
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  vonageCredentials?: {
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  apiKey: string;
@@ -1590,16 +1586,15 @@ export declare const chatContract: {
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  additionalCredentials?: any;
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  senderId?: string | undefined;
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  whatsapp?: {
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- wabaBusinessId?: string | null | undefined;
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- wabaExternalId?: string | null | undefined;
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- phoneNumberId?: string | null | undefined;
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- email?: string | null | undefined;
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- clientId?: string | null | undefined;
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- channelId?: string | null | undefined;
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+ email: string;
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+ wabaExternalId: string;
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+ phoneNumberId: string;
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+ wabaBusinessId?: string | undefined;
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+ clientId?: string | undefined;
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+ channelId?: string | undefined;
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  status?: "active" | "pending" | undefined;
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  apiKey?: string | undefined;
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  tier?: "basic" | "regular" | "premium" | undefined;
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- integrationType?: "meta" | "360dialog" | undefined;
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  } | undefined;
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  vonageCredentials?: {
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  apiKey: string;
@@ -1850,16 +1845,15 @@ export declare const chatContract: {
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  additionalCredentials?: any;
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  senderId?: string | undefined;
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  whatsapp?: {
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- wabaBusinessId?: string | null | undefined;
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- wabaExternalId?: string | null | undefined;
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- phoneNumberId?: string | null | undefined;
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- email?: string | null | undefined;
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- clientId?: string | null | undefined;
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- channelId?: string | null | undefined;
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+ email: string;
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+ wabaExternalId: string;
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+ phoneNumberId: string;
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+ wabaBusinessId?: string | undefined;
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+ clientId?: string | undefined;
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+ channelId?: string | undefined;
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  status?: "active" | "pending" | undefined;
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  apiKey?: string | undefined;
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  tier?: "basic" | "regular" | "premium" | undefined;
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- integrationType?: "meta" | "360dialog" | undefined;
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  } | undefined;
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  vonageCredentials?: {
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  apiKey: string;
@@ -1941,16 +1935,15 @@ export declare const chatContract: {
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  additionalCredentials?: any;
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  senderId?: string | undefined;
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  whatsapp?: {
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- wabaBusinessId?: string | null | undefined;
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- wabaExternalId?: string | null | undefined;
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- phoneNumberId?: string | null | undefined;
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- email?: string | null | undefined;
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- clientId?: string | null | undefined;
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- channelId?: string | null | undefined;
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+ email: string;
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+ wabaExternalId: string;
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+ phoneNumberId: string;
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+ wabaBusinessId?: string | undefined;
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+ clientId?: string | undefined;
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+ channelId?: string | undefined;
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  status?: "active" | "pending" | undefined;
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  apiKey?: string | undefined;
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  tier?: "basic" | "regular" | "premium" | undefined;
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- integrationType?: "meta" | "360dialog" | undefined;
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  } | undefined;
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  vonageCredentials?: {
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  apiKey: string;
@@ -2035,8 +2028,12 @@ export declare const chatContract: {
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  agentId: z.ZodNullable<z.ZodString>;
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  direction: z.ZodNullable<z.ZodString>;
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  startedDate: z.ZodNullable<z.ZodDate>;
2031
+ totalHoldDuration: z.ZodNullable<z.ZodNumber>;
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  handledTime: z.ZodNullable<z.ZodNumber>;
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+ fullHandledTime: z.ZodNullable<z.ZodNumber>;
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  firstResponseTime: z.ZodNullable<z.ZodNumber>;
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+ resolutionTime: z.ZodNullable<z.ZodNumber>;
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+ fullResolutionTime: z.ZodNullable<z.ZodNumber>;
2040
2037
  wrapUpForm: z.ZodNullable<z.ZodObject<{
2041
2038
  id: z.ZodString;
2042
2039
  createdAt: z.ZodDate;
@@ -2303,6 +2300,74 @@ export declare const chatContract: {
2303
2300
  dateValue: Date | null;
2304
2301
  }[] | null | undefined;
2305
2302
  }>>;
2303
+ holdLogs: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodObject<{
2304
+ id: z.ZodString;
2305
+ createdAt: z.ZodDate;
2306
+ updatedAt: z.ZodDate;
2307
+ deletedAt: z.ZodNullable<z.ZodDate>;
2308
+ startedAt: z.ZodString;
2309
+ endedAt: z.ZodNullable<z.ZodString>;
2310
+ duration: z.ZodNullable<z.ZodNumber>;
2311
+ holdLabel: z.ZodOptional<z.ZodNullable<z.ZodObject<{
2312
+ id: z.ZodString;
2313
+ createdAt: z.ZodDate;
2314
+ updatedAt: z.ZodDate;
2315
+ deletedAt: z.ZodNullable<z.ZodDate>;
2316
+ name: z.ZodString;
2317
+ position: z.ZodNumber;
2318
+ isDefault: z.ZodDefault<z.ZodBoolean>;
2319
+ }, "strip", z.ZodTypeAny, {
2320
+ name: string;
2321
+ id: string;
2322
+ position: number;
2323
+ createdAt: Date;
2324
+ updatedAt: Date;
2325
+ deletedAt: Date | null;
2326
+ isDefault: boolean;
2327
+ }, {
2328
+ name: string;
2329
+ id: string;
2330
+ position: number;
2331
+ createdAt: Date;
2332
+ updatedAt: Date;
2333
+ deletedAt: Date | null;
2334
+ isDefault?: boolean | undefined;
2335
+ }>>>;
2336
+ }, "strip", z.ZodTypeAny, {
2337
+ id: string;
2338
+ createdAt: Date;
2339
+ updatedAt: Date;
2340
+ deletedAt: Date | null;
2341
+ startedAt: string;
2342
+ endedAt: string | null;
2343
+ duration: number | null;
2344
+ holdLabel?: {
2345
+ name: string;
2346
+ id: string;
2347
+ position: number;
2348
+ createdAt: Date;
2349
+ updatedAt: Date;
2350
+ deletedAt: Date | null;
2351
+ isDefault: boolean;
2352
+ } | null | undefined;
2353
+ }, {
2354
+ id: string;
2355
+ createdAt: Date;
2356
+ updatedAt: Date;
2357
+ deletedAt: Date | null;
2358
+ startedAt: string;
2359
+ endedAt: string | null;
2360
+ duration: number | null;
2361
+ holdLabel?: {
2362
+ name: string;
2363
+ id: string;
2364
+ position: number;
2365
+ createdAt: Date;
2366
+ updatedAt: Date;
2367
+ deletedAt: Date | null;
2368
+ isDefault?: boolean | undefined;
2369
+ } | null | undefined;
2370
+ }>, "many">>>;
2306
2371
  }, "strip", z.ZodTypeAny, {
2307
2372
  id: string;
2308
2373
  channel: string | null;
@@ -2317,8 +2382,12 @@ export declare const chatContract: {
2317
2382
  entityName: string;
2318
2383
  agentId: string | null;
2319
2384
  startedDate: Date | null;
2385
+ totalHoldDuration: number | null;
2320
2386
  handledTime: number | null;
2387
+ fullHandledTime: number | null;
2321
2388
  firstResponseTime: number | null;
2389
+ resolutionTime: number | null;
2390
+ fullResolutionTime: number | null;
2322
2391
  wrapUpForm: {
2323
2392
  type: string;
2324
2393
  id: string;
@@ -2371,6 +2440,24 @@ export declare const chatContract: {
2371
2440
  dateValue: Date | null;
2372
2441
  }[] | null | undefined;
2373
2442
  } | null;
2443
+ holdLogs?: {
2444
+ id: string;
2445
+ createdAt: Date;
2446
+ updatedAt: Date;
2447
+ deletedAt: Date | null;
2448
+ startedAt: string;
2449
+ endedAt: string | null;
2450
+ duration: number | null;
2451
+ holdLabel?: {
2452
+ name: string;
2453
+ id: string;
2454
+ position: number;
2455
+ createdAt: Date;
2456
+ updatedAt: Date;
2457
+ deletedAt: Date | null;
2458
+ isDefault: boolean;
2459
+ } | null | undefined;
2460
+ }[] | null | undefined;
2374
2461
  }, {
2375
2462
  id: string;
2376
2463
  channel: string | null;
@@ -2385,8 +2472,12 @@ export declare const chatContract: {
2385
2472
  entityName: string;
2386
2473
  agentId: string | null;
2387
2474
  startedDate: Date | null;
2475
+ totalHoldDuration: number | null;
2388
2476
  handledTime: number | null;
2477
+ fullHandledTime: number | null;
2389
2478
  firstResponseTime: number | null;
2479
+ resolutionTime: number | null;
2480
+ fullResolutionTime: number | null;
2390
2481
  wrapUpForm: {
2391
2482
  type: string;
2392
2483
  id: string;
@@ -2439,6 +2530,24 @@ export declare const chatContract: {
2439
2530
  dateValue: Date | null;
2440
2531
  }[] | null | undefined;
2441
2532
  } | null;
2533
+ holdLogs?: {
2534
+ id: string;
2535
+ createdAt: Date;
2536
+ updatedAt: Date;
2537
+ deletedAt: Date | null;
2538
+ startedAt: string;
2539
+ endedAt: string | null;
2540
+ duration: number | null;
2541
+ holdLabel?: {
2542
+ name: string;
2543
+ id: string;
2544
+ position: number;
2545
+ createdAt: Date;
2546
+ updatedAt: Date;
2547
+ deletedAt: Date | null;
2548
+ isDefault?: boolean | undefined;
2549
+ } | null | undefined;
2550
+ }[] | null | undefined;
2442
2551
  }>;
2443
2552
  workflowRule: z.ZodObject<{
2444
2553
  id: z.ZodString;
@@ -2480,16 +2589,15 @@ export declare const chatContract: {
2480
2589
  additionalCredentials?: any;
2481
2590
  senderId?: string | undefined;
2482
2591
  whatsapp?: {
2483
- wabaBusinessId?: string | null | undefined;
2484
- wabaExternalId?: string | null | undefined;
2485
- phoneNumberId?: string | null | undefined;
2486
- email?: string | null | undefined;
2487
- clientId?: string | null | undefined;
2488
- channelId?: string | null | undefined;
2592
+ email: string;
2593
+ wabaExternalId: string;
2594
+ phoneNumberId: string;
2595
+ wabaBusinessId?: string | undefined;
2596
+ clientId?: string | undefined;
2597
+ channelId?: string | undefined;
2489
2598
  status?: "active" | "pending" | undefined;
2490
2599
  apiKey?: string | undefined;
2491
2600
  tier?: "basic" | "regular" | "premium" | undefined;
2492
- integrationType?: "meta" | "360dialog" | undefined;
2493
2601
  } | undefined;
2494
2602
  vonageCredentials?: {
2495
2603
  apiKey: string;
@@ -2660,6 +2768,7 @@ export declare const chatContract: {
2660
2768
  dateValue: Date | null;
2661
2769
  uploads: {
2662
2770
  id: string;
2771
+ status: string | null;
2663
2772
  createdAt: Date;
2664
2773
  updatedAt: Date;
2665
2774
  deletedAt: Date | null;
@@ -2668,7 +2777,6 @@ export declare const chatContract: {
2668
2777
  bucketName: string;
2669
2778
  fileSize: number;
2670
2779
  fileUrl: string | null;
2671
- status?: string | undefined;
2672
2780
  }[];
2673
2781
  }[];
2674
2782
  company: {
@@ -2803,8 +2911,12 @@ export declare const chatContract: {
2803
2911
  entityName: string;
2804
2912
  agentId: string | null;
2805
2913
  startedDate: Date | null;
2914
+ totalHoldDuration: number | null;
2806
2915
  handledTime: number | null;
2916
+ fullHandledTime: number | null;
2807
2917
  firstResponseTime: number | null;
2918
+ resolutionTime: number | null;
2919
+ fullResolutionTime: number | null;
2808
2920
  wrapUpForm: {
2809
2921
  type: string;
2810
2922
  id: string;
@@ -2857,6 +2969,24 @@ export declare const chatContract: {
2857
2969
  dateValue: Date | null;
2858
2970
  }[] | null | undefined;
2859
2971
  } | null;
2972
+ holdLogs?: {
2973
+ id: string;
2974
+ createdAt: Date;
2975
+ updatedAt: Date;
2976
+ deletedAt: Date | null;
2977
+ startedAt: string;
2978
+ endedAt: string | null;
2979
+ duration: number | null;
2980
+ holdLabel?: {
2981
+ name: string;
2982
+ id: string;
2983
+ position: number;
2984
+ createdAt: Date;
2985
+ updatedAt: Date;
2986
+ deletedAt: Date | null;
2987
+ isDefault: boolean;
2988
+ } | null | undefined;
2989
+ }[] | null | undefined;
2860
2990
  };
2861
2991
  workflowRule: {
2862
2992
  name: string;
@@ -2882,16 +3012,15 @@ export declare const chatContract: {
2882
3012
  additionalCredentials?: any;
2883
3013
  senderId?: string | undefined;
2884
3014
  whatsapp?: {
2885
- wabaBusinessId?: string | null | undefined;
2886
- wabaExternalId?: string | null | undefined;
2887
- phoneNumberId?: string | null | undefined;
2888
- email?: string | null | undefined;
2889
- clientId?: string | null | undefined;
2890
- channelId?: string | null | undefined;
3015
+ email: string;
3016
+ wabaExternalId: string;
3017
+ phoneNumberId: string;
3018
+ wabaBusinessId?: string | undefined;
3019
+ clientId?: string | undefined;
3020
+ channelId?: string | undefined;
2891
3021
  status?: "active" | "pending" | undefined;
2892
3022
  apiKey?: string | undefined;
2893
3023
  tier?: "basic" | "regular" | "premium" | undefined;
2894
- integrationType?: "meta" | "360dialog" | undefined;
2895
3024
  } | undefined;
2896
3025
  vonageCredentials?: {
2897
3026
  apiKey: string;
@@ -3062,6 +3191,7 @@ export declare const chatContract: {
3062
3191
  dateValue: Date | null;
3063
3192
  uploads: {
3064
3193
  id: string;
3194
+ status: string | null;
3065
3195
  createdAt: Date;
3066
3196
  updatedAt: Date;
3067
3197
  deletedAt: Date | null;
@@ -3070,7 +3200,6 @@ export declare const chatContract: {
3070
3200
  bucketName: string;
3071
3201
  fileSize: number;
3072
3202
  fileUrl: string | null;
3073
- status?: string | undefined;
3074
3203
  }[];
3075
3204
  }[];
3076
3205
  company: {
@@ -3205,8 +3334,12 @@ export declare const chatContract: {
3205
3334
  entityName: string;
3206
3335
  agentId: string | null;
3207
3336
  startedDate: Date | null;
3337
+ totalHoldDuration: number | null;
3208
3338
  handledTime: number | null;
3339
+ fullHandledTime: number | null;
3209
3340
  firstResponseTime: number | null;
3341
+ resolutionTime: number | null;
3342
+ fullResolutionTime: number | null;
3210
3343
  wrapUpForm: {
3211
3344
  type: string;
3212
3345
  id: string;
@@ -3259,6 +3392,24 @@ export declare const chatContract: {
3259
3392
  dateValue: Date | null;
3260
3393
  }[] | null | undefined;
3261
3394
  } | null;
3395
+ holdLogs?: {
3396
+ id: string;
3397
+ createdAt: Date;
3398
+ updatedAt: Date;
3399
+ deletedAt: Date | null;
3400
+ startedAt: string;
3401
+ endedAt: string | null;
3402
+ duration: number | null;
3403
+ holdLabel?: {
3404
+ name: string;
3405
+ id: string;
3406
+ position: number;
3407
+ createdAt: Date;
3408
+ updatedAt: Date;
3409
+ deletedAt: Date | null;
3410
+ isDefault?: boolean | undefined;
3411
+ } | null | undefined;
3412
+ }[] | null | undefined;
3262
3413
  };
3263
3414
  workflowRule: {
3264
3415
  name: string;
@@ -3286,16 +3437,15 @@ export declare const chatContract: {
3286
3437
  additionalCredentials?: any;
3287
3438
  senderId?: string | undefined;
3288
3439
  whatsapp?: {
3289
- wabaBusinessId?: string | null | undefined;
3290
- wabaExternalId?: string | null | undefined;
3291
- phoneNumberId?: string | null | undefined;
3292
- email?: string | null | undefined;
3293
- clientId?: string | null | undefined;
3294
- channelId?: string | null | undefined;
3440
+ email: string;
3441
+ wabaExternalId: string;
3442
+ phoneNumberId: string;
3443
+ wabaBusinessId?: string | undefined;
3444
+ clientId?: string | undefined;
3445
+ channelId?: string | undefined;
3295
3446
  status?: "active" | "pending" | undefined;
3296
3447
  apiKey?: string | undefined;
3297
3448
  tier?: "basic" | "regular" | "premium" | undefined;
3298
- integrationType?: "meta" | "360dialog" | undefined;
3299
3449
  } | undefined;
3300
3450
  vonageCredentials?: {
3301
3451
  apiKey: string;
@@ -3466,6 +3616,7 @@ export declare const chatContract: {
3466
3616
  dateValue: Date | null;
3467
3617
  uploads: {
3468
3618
  id: string;
3619
+ status: string | null;
3469
3620
  createdAt: Date;
3470
3621
  updatedAt: Date;
3471
3622
  deletedAt: Date | null;
@@ -3474,7 +3625,6 @@ export declare const chatContract: {
3474
3625
  bucketName: string;
3475
3626
  fileSize: number;
3476
3627
  fileUrl: string | null;
3477
- status?: string | undefined;
3478
3628
  }[];
3479
3629
  }[];
3480
3630
  company: {
@@ -3609,8 +3759,12 @@ export declare const chatContract: {
3609
3759
  entityName: string;
3610
3760
  agentId: string | null;
3611
3761
  startedDate: Date | null;
3762
+ totalHoldDuration: number | null;
3612
3763
  handledTime: number | null;
3764
+ fullHandledTime: number | null;
3613
3765
  firstResponseTime: number | null;
3766
+ resolutionTime: number | null;
3767
+ fullResolutionTime: number | null;
3614
3768
  wrapUpForm: {
3615
3769
  type: string;
3616
3770
  id: string;
@@ -3663,6 +3817,24 @@ export declare const chatContract: {
3663
3817
  dateValue: Date | null;
3664
3818
  }[] | null | undefined;
3665
3819
  } | null;
3820
+ holdLogs?: {
3821
+ id: string;
3822
+ createdAt: Date;
3823
+ updatedAt: Date;
3824
+ deletedAt: Date | null;
3825
+ startedAt: string;
3826
+ endedAt: string | null;
3827
+ duration: number | null;
3828
+ holdLabel?: {
3829
+ name: string;
3830
+ id: string;
3831
+ position: number;
3832
+ createdAt: Date;
3833
+ updatedAt: Date;
3834
+ deletedAt: Date | null;
3835
+ isDefault: boolean;
3836
+ } | null | undefined;
3837
+ }[] | null | undefined;
3666
3838
  };
3667
3839
  workflowRule: {
3668
3840
  name: string;
@@ -3691,16 +3863,15 @@ export declare const chatContract: {
3691
3863
  additionalCredentials?: any;
3692
3864
  senderId?: string | undefined;
3693
3865
  whatsapp?: {
3694
- wabaBusinessId?: string | null | undefined;
3695
- wabaExternalId?: string | null | undefined;
3696
- phoneNumberId?: string | null | undefined;
3697
- email?: string | null | undefined;
3698
- clientId?: string | null | undefined;
3699
- channelId?: string | null | undefined;
3866
+ email: string;
3867
+ wabaExternalId: string;
3868
+ phoneNumberId: string;
3869
+ wabaBusinessId?: string | undefined;
3870
+ clientId?: string | undefined;
3871
+ channelId?: string | undefined;
3700
3872
  status?: "active" | "pending" | undefined;
3701
3873
  apiKey?: string | undefined;
3702
3874
  tier?: "basic" | "regular" | "premium" | undefined;
3703
- integrationType?: "meta" | "360dialog" | undefined;
3704
3875
  } | undefined;
3705
3876
  vonageCredentials?: {
3706
3877
  apiKey: string;
@@ -3871,6 +4042,7 @@ export declare const chatContract: {
3871
4042
  dateValue: Date | null;
3872
4043
  uploads: {
3873
4044
  id: string;
4045
+ status: string | null;
3874
4046
  createdAt: Date;
3875
4047
  updatedAt: Date;
3876
4048
  deletedAt: Date | null;
@@ -3879,7 +4051,6 @@ export declare const chatContract: {
3879
4051
  bucketName: string;
3880
4052
  fileSize: number;
3881
4053
  fileUrl: string | null;
3882
- status?: string | undefined;
3883
4054
  }[];
3884
4055
  }[];
3885
4056
  company: {
@@ -4014,8 +4185,12 @@ export declare const chatContract: {
4014
4185
  entityName: string;
4015
4186
  agentId: string | null;
4016
4187
  startedDate: Date | null;
4188
+ totalHoldDuration: number | null;
4017
4189
  handledTime: number | null;
4190
+ fullHandledTime: number | null;
4018
4191
  firstResponseTime: number | null;
4192
+ resolutionTime: number | null;
4193
+ fullResolutionTime: number | null;
4019
4194
  wrapUpForm: {
4020
4195
  type: string;
4021
4196
  id: string;
@@ -4068,6 +4243,24 @@ export declare const chatContract: {
4068
4243
  dateValue: Date | null;
4069
4244
  }[] | null | undefined;
4070
4245
  } | null;
4246
+ holdLogs?: {
4247
+ id: string;
4248
+ createdAt: Date;
4249
+ updatedAt: Date;
4250
+ deletedAt: Date | null;
4251
+ startedAt: string;
4252
+ endedAt: string | null;
4253
+ duration: number | null;
4254
+ holdLabel?: {
4255
+ name: string;
4256
+ id: string;
4257
+ position: number;
4258
+ createdAt: Date;
4259
+ updatedAt: Date;
4260
+ deletedAt: Date | null;
4261
+ isDefault?: boolean | undefined;
4262
+ } | null | undefined;
4263
+ }[] | null | undefined;
4071
4264
  };
4072
4265
  workflowRule: {
4073
4266
  name: string;
@@ -4141,38 +4334,35 @@ export declare const chatContract: {
4141
4334
  additionalCredentials: z.ZodOptional<z.ZodAny>;
4142
4335
  senderId: z.ZodOptional<z.ZodString>;
4143
4336
  whatsapp: z.ZodOptional<z.ZodObject<{
4144
- wabaBusinessId: z.ZodNullable<z.ZodOptional<z.ZodString>>;
4145
- wabaExternalId: z.ZodNullable<z.ZodOptional<z.ZodString>>;
4146
- phoneNumberId: z.ZodNullable<z.ZodOptional<z.ZodString>>;
4147
- email: z.ZodNullable<z.ZodOptional<z.ZodString>>;
4148
- clientId: z.ZodNullable<z.ZodOptional<z.ZodString>>;
4149
- channelId: z.ZodNullable<z.ZodOptional<z.ZodString>>;
4337
+ wabaBusinessId: z.ZodOptional<z.ZodString>;
4338
+ wabaExternalId: z.ZodString;
4339
+ phoneNumberId: z.ZodString;
4340
+ email: z.ZodString;
4341
+ clientId: z.ZodOptional<z.ZodString>;
4342
+ channelId: z.ZodOptional<z.ZodString>;
4150
4343
  status: z.ZodOptional<z.ZodEnum<["pending", "active"]>>;
4151
4344
  apiKey: z.ZodOptional<z.ZodString>;
4152
4345
  tier: z.ZodOptional<z.ZodEnum<["basic", "regular", "premium"]>>;
4153
- integrationType: z.ZodOptional<z.ZodUnion<[z.ZodLiteral<"meta">, z.ZodLiteral<"360dialog">]>>;
4154
4346
  }, "strip", z.ZodTypeAny, {
4155
- wabaBusinessId?: string | null | undefined;
4156
- wabaExternalId?: string | null | undefined;
4157
- phoneNumberId?: string | null | undefined;
4158
- email?: string | null | undefined;
4159
- clientId?: string | null | undefined;
4160
- channelId?: string | null | undefined;
4347
+ email: string;
4348
+ wabaExternalId: string;
4349
+ phoneNumberId: string;
4350
+ wabaBusinessId?: string | undefined;
4351
+ clientId?: string | undefined;
4352
+ channelId?: string | undefined;
4161
4353
  status?: "active" | "pending" | undefined;
4162
4354
  apiKey?: string | undefined;
4163
4355
  tier?: "basic" | "regular" | "premium" | undefined;
4164
- integrationType?: "meta" | "360dialog" | undefined;
4165
4356
  }, {
4166
- wabaBusinessId?: string | null | undefined;
4167
- wabaExternalId?: string | null | undefined;
4168
- phoneNumberId?: string | null | undefined;
4169
- email?: string | null | undefined;
4170
- clientId?: string | null | undefined;
4171
- channelId?: string | null | undefined;
4357
+ email: string;
4358
+ wabaExternalId: string;
4359
+ phoneNumberId: string;
4360
+ wabaBusinessId?: string | undefined;
4361
+ clientId?: string | undefined;
4362
+ channelId?: string | undefined;
4172
4363
  status?: "active" | "pending" | undefined;
4173
4364
  apiKey?: string | undefined;
4174
4365
  tier?: "basic" | "regular" | "premium" | undefined;
4175
- integrationType?: "meta" | "360dialog" | undefined;
4176
4366
  }>>;
4177
4367
  vonageCredentials: z.ZodOptional<z.ZodObject<{
4178
4368
  mobileNumber: z.ZodString;
@@ -4197,16 +4387,15 @@ export declare const chatContract: {
4197
4387
  additionalCredentials?: any;
4198
4388
  senderId?: string | undefined;
4199
4389
  whatsapp?: {
4200
- wabaBusinessId?: string | null | undefined;
4201
- wabaExternalId?: string | null | undefined;
4202
- phoneNumberId?: string | null | undefined;
4203
- email?: string | null | undefined;
4204
- clientId?: string | null | undefined;
4205
- channelId?: string | null | undefined;
4390
+ email: string;
4391
+ wabaExternalId: string;
4392
+ phoneNumberId: string;
4393
+ wabaBusinessId?: string | undefined;
4394
+ clientId?: string | undefined;
4395
+ channelId?: string | undefined;
4206
4396
  status?: "active" | "pending" | undefined;
4207
4397
  apiKey?: string | undefined;
4208
4398
  tier?: "basic" | "regular" | "premium" | undefined;
4209
- integrationType?: "meta" | "360dialog" | undefined;
4210
4399
  } | undefined;
4211
4400
  vonageCredentials?: {
4212
4401
  apiKey: string;
@@ -4223,16 +4412,15 @@ export declare const chatContract: {
4223
4412
  additionalCredentials?: any;
4224
4413
  senderId?: string | undefined;
4225
4414
  whatsapp?: {
4226
- wabaBusinessId?: string | null | undefined;
4227
- wabaExternalId?: string | null | undefined;
4228
- phoneNumberId?: string | null | undefined;
4229
- email?: string | null | undefined;
4230
- clientId?: string | null | undefined;
4231
- channelId?: string | null | undefined;
4415
+ email: string;
4416
+ wabaExternalId: string;
4417
+ phoneNumberId: string;
4418
+ wabaBusinessId?: string | undefined;
4419
+ clientId?: string | undefined;
4420
+ channelId?: string | undefined;
4232
4421
  status?: "active" | "pending" | undefined;
4233
4422
  apiKey?: string | undefined;
4234
4423
  tier?: "basic" | "regular" | "premium" | undefined;
4235
- integrationType?: "meta" | "360dialog" | undefined;
4236
4424
  } | undefined;
4237
4425
  vonageCredentials?: {
4238
4426
  apiKey: string;
@@ -4483,16 +4671,15 @@ export declare const chatContract: {
4483
4671
  additionalCredentials?: any;
4484
4672
  senderId?: string | undefined;
4485
4673
  whatsapp?: {
4486
- wabaBusinessId?: string | null | undefined;
4487
- wabaExternalId?: string | null | undefined;
4488
- phoneNumberId?: string | null | undefined;
4489
- email?: string | null | undefined;
4490
- clientId?: string | null | undefined;
4491
- channelId?: string | null | undefined;
4674
+ email: string;
4675
+ wabaExternalId: string;
4676
+ phoneNumberId: string;
4677
+ wabaBusinessId?: string | undefined;
4678
+ clientId?: string | undefined;
4679
+ channelId?: string | undefined;
4492
4680
  status?: "active" | "pending" | undefined;
4493
4681
  apiKey?: string | undefined;
4494
4682
  tier?: "basic" | "regular" | "premium" | undefined;
4495
- integrationType?: "meta" | "360dialog" | undefined;
4496
4683
  } | undefined;
4497
4684
  vonageCredentials?: {
4498
4685
  apiKey: string;
@@ -4574,16 +4761,15 @@ export declare const chatContract: {
4574
4761
  additionalCredentials?: any;
4575
4762
  senderId?: string | undefined;
4576
4763
  whatsapp?: {
4577
- wabaBusinessId?: string | null | undefined;
4578
- wabaExternalId?: string | null | undefined;
4579
- phoneNumberId?: string | null | undefined;
4580
- email?: string | null | undefined;
4581
- clientId?: string | null | undefined;
4582
- channelId?: string | null | undefined;
4764
+ email: string;
4765
+ wabaExternalId: string;
4766
+ phoneNumberId: string;
4767
+ wabaBusinessId?: string | undefined;
4768
+ clientId?: string | undefined;
4769
+ channelId?: string | undefined;
4583
4770
  status?: "active" | "pending" | undefined;
4584
4771
  apiKey?: string | undefined;
4585
4772
  tier?: "basic" | "regular" | "premium" | undefined;
4586
- integrationType?: "meta" | "360dialog" | undefined;
4587
4773
  } | undefined;
4588
4774
  vonageCredentials?: {
4589
4775
  apiKey: string;
@@ -5241,9 +5427,10 @@ export declare const chatContract: {
5241
5427
  fileSize: z.ZodNumber;
5242
5428
  fileKey: z.ZodString;
5243
5429
  fileUrl: z.ZodNullable<z.ZodString>;
5244
- status: z.ZodOptional<z.ZodString>;
5430
+ status: z.ZodNullable<z.ZodString>;
5245
5431
  }, "strip", z.ZodTypeAny, {
5246
5432
  id: string;
5433
+ status: string | null;
5247
5434
  createdAt: Date;
5248
5435
  updatedAt: Date;
5249
5436
  deletedAt: Date | null;
@@ -5252,9 +5439,9 @@ export declare const chatContract: {
5252
5439
  bucketName: string;
5253
5440
  fileSize: number;
5254
5441
  fileUrl: string | null;
5255
- status?: string | undefined;
5256
5442
  }, {
5257
5443
  id: string;
5444
+ status: string | null;
5258
5445
  createdAt: Date;
5259
5446
  updatedAt: Date;
5260
5447
  deletedAt: Date | null;
@@ -5263,7 +5450,6 @@ export declare const chatContract: {
5263
5450
  bucketName: string;
5264
5451
  fileSize: number;
5265
5452
  fileUrl: string | null;
5266
- status?: string | undefined;
5267
5453
  }>, "many">;
5268
5454
  }, "strip", z.ZodTypeAny, {
5269
5455
  id: string;
@@ -5290,6 +5476,7 @@ export declare const chatContract: {
5290
5476
  dateValue: Date | null;
5291
5477
  uploads: {
5292
5478
  id: string;
5479
+ status: string | null;
5293
5480
  createdAt: Date;
5294
5481
  updatedAt: Date;
5295
5482
  deletedAt: Date | null;
@@ -5298,7 +5485,6 @@ export declare const chatContract: {
5298
5485
  bucketName: string;
5299
5486
  fileSize: number;
5300
5487
  fileUrl: string | null;
5301
- status?: string | undefined;
5302
5488
  }[];
5303
5489
  }, {
5304
5490
  id: string;
@@ -5325,6 +5511,7 @@ export declare const chatContract: {
5325
5511
  dateValue: Date | null;
5326
5512
  uploads: {
5327
5513
  id: string;
5514
+ status: string | null;
5328
5515
  createdAt: Date;
5329
5516
  updatedAt: Date;
5330
5517
  deletedAt: Date | null;
@@ -5333,7 +5520,6 @@ export declare const chatContract: {
5333
5520
  bucketName: string;
5334
5521
  fileSize: number;
5335
5522
  fileUrl: string | null;
5336
- status?: string | undefined;
5337
5523
  }[];
5338
5524
  }>, "many">;
5339
5525
  contactEmails: z.ZodArray<z.ZodObject<{
@@ -5473,6 +5659,7 @@ export declare const chatContract: {
5473
5659
  dateValue: Date | null;
5474
5660
  uploads: {
5475
5661
  id: string;
5662
+ status: string | null;
5476
5663
  createdAt: Date;
5477
5664
  updatedAt: Date;
5478
5665
  deletedAt: Date | null;
@@ -5481,7 +5668,6 @@ export declare const chatContract: {
5481
5668
  bucketName: string;
5482
5669
  fileSize: number;
5483
5670
  fileUrl: string | null;
5484
- status?: string | undefined;
5485
5671
  }[];
5486
5672
  }[];
5487
5673
  company: {
@@ -5584,6 +5770,7 @@ export declare const chatContract: {
5584
5770
  dateValue: Date | null;
5585
5771
  uploads: {
5586
5772
  id: string;
5773
+ status: string | null;
5587
5774
  createdAt: Date;
5588
5775
  updatedAt: Date;
5589
5776
  deletedAt: Date | null;
@@ -5592,7 +5779,6 @@ export declare const chatContract: {
5592
5779
  bucketName: string;
5593
5780
  fileSize: number;
5594
5781
  fileUrl: string | null;
5595
- status?: string | undefined;
5596
5782
  }[];
5597
5783
  }[];
5598
5784
  company: {
@@ -5708,6 +5894,7 @@ export declare const chatContract: {
5708
5894
  dateValue: Date | null;
5709
5895
  uploads: {
5710
5896
  id: string;
5897
+ status: string | null;
5711
5898
  createdAt: Date;
5712
5899
  updatedAt: Date;
5713
5900
  deletedAt: Date | null;
@@ -5716,7 +5903,6 @@ export declare const chatContract: {
5716
5903
  bucketName: string;
5717
5904
  fileSize: number;
5718
5905
  fileUrl: string | null;
5719
- status?: string | undefined;
5720
5906
  }[];
5721
5907
  }[];
5722
5908
  company: {
@@ -5834,6 +6020,7 @@ export declare const chatContract: {
5834
6020
  dateValue: Date | null;
5835
6021
  uploads: {
5836
6022
  id: string;
6023
+ status: string | null;
5837
6024
  createdAt: Date;
5838
6025
  updatedAt: Date;
5839
6026
  deletedAt: Date | null;
@@ -5842,7 +6029,6 @@ export declare const chatContract: {
5842
6029
  bucketName: string;
5843
6030
  fileSize: number;
5844
6031
  fileUrl: string | null;
5845
- status?: string | undefined;
5846
6032
  }[];
5847
6033
  }[];
5848
6034
  company: {
@@ -6137,8 +6323,12 @@ export declare const chatContract: {
6137
6323
  agentId: z.ZodNullable<z.ZodString>;
6138
6324
  direction: z.ZodNullable<z.ZodString>;
6139
6325
  startedDate: z.ZodNullable<z.ZodDate>;
6326
+ totalHoldDuration: z.ZodNullable<z.ZodNumber>;
6140
6327
  handledTime: z.ZodNullable<z.ZodNumber>;
6328
+ fullHandledTime: z.ZodNullable<z.ZodNumber>;
6141
6329
  firstResponseTime: z.ZodNullable<z.ZodNumber>;
6330
+ resolutionTime: z.ZodNullable<z.ZodNumber>;
6331
+ fullResolutionTime: z.ZodNullable<z.ZodNumber>;
6142
6332
  wrapUpForm: z.ZodNullable<z.ZodObject<{
6143
6333
  id: z.ZodString;
6144
6334
  createdAt: z.ZodDate;
@@ -6405,6 +6595,74 @@ export declare const chatContract: {
6405
6595
  dateValue: Date | null;
6406
6596
  }[] | null | undefined;
6407
6597
  }>>;
6598
+ holdLogs: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodObject<{
6599
+ id: z.ZodString;
6600
+ createdAt: z.ZodDate;
6601
+ updatedAt: z.ZodDate;
6602
+ deletedAt: z.ZodNullable<z.ZodDate>;
6603
+ startedAt: z.ZodString;
6604
+ endedAt: z.ZodNullable<z.ZodString>;
6605
+ duration: z.ZodNullable<z.ZodNumber>;
6606
+ holdLabel: z.ZodOptional<z.ZodNullable<z.ZodObject<{
6607
+ id: z.ZodString;
6608
+ createdAt: z.ZodDate;
6609
+ updatedAt: z.ZodDate;
6610
+ deletedAt: z.ZodNullable<z.ZodDate>;
6611
+ name: z.ZodString;
6612
+ position: z.ZodNumber;
6613
+ isDefault: z.ZodDefault<z.ZodBoolean>;
6614
+ }, "strip", z.ZodTypeAny, {
6615
+ name: string;
6616
+ id: string;
6617
+ position: number;
6618
+ createdAt: Date;
6619
+ updatedAt: Date;
6620
+ deletedAt: Date | null;
6621
+ isDefault: boolean;
6622
+ }, {
6623
+ name: string;
6624
+ id: string;
6625
+ position: number;
6626
+ createdAt: Date;
6627
+ updatedAt: Date;
6628
+ deletedAt: Date | null;
6629
+ isDefault?: boolean | undefined;
6630
+ }>>>;
6631
+ }, "strip", z.ZodTypeAny, {
6632
+ id: string;
6633
+ createdAt: Date;
6634
+ updatedAt: Date;
6635
+ deletedAt: Date | null;
6636
+ startedAt: string;
6637
+ endedAt: string | null;
6638
+ duration: number | null;
6639
+ holdLabel?: {
6640
+ name: string;
6641
+ id: string;
6642
+ position: number;
6643
+ createdAt: Date;
6644
+ updatedAt: Date;
6645
+ deletedAt: Date | null;
6646
+ isDefault: boolean;
6647
+ } | null | undefined;
6648
+ }, {
6649
+ id: string;
6650
+ createdAt: Date;
6651
+ updatedAt: Date;
6652
+ deletedAt: Date | null;
6653
+ startedAt: string;
6654
+ endedAt: string | null;
6655
+ duration: number | null;
6656
+ holdLabel?: {
6657
+ name: string;
6658
+ id: string;
6659
+ position: number;
6660
+ createdAt: Date;
6661
+ updatedAt: Date;
6662
+ deletedAt: Date | null;
6663
+ isDefault?: boolean | undefined;
6664
+ } | null | undefined;
6665
+ }>, "many">>>;
6408
6666
  }, "strip", z.ZodTypeAny, {
6409
6667
  id: string;
6410
6668
  channel: string | null;
@@ -6419,8 +6677,12 @@ export declare const chatContract: {
6419
6677
  entityName: string;
6420
6678
  agentId: string | null;
6421
6679
  startedDate: Date | null;
6680
+ totalHoldDuration: number | null;
6422
6681
  handledTime: number | null;
6682
+ fullHandledTime: number | null;
6423
6683
  firstResponseTime: number | null;
6684
+ resolutionTime: number | null;
6685
+ fullResolutionTime: number | null;
6424
6686
  wrapUpForm: {
6425
6687
  type: string;
6426
6688
  id: string;
@@ -6473,6 +6735,24 @@ export declare const chatContract: {
6473
6735
  dateValue: Date | null;
6474
6736
  }[] | null | undefined;
6475
6737
  } | null;
6738
+ holdLogs?: {
6739
+ id: string;
6740
+ createdAt: Date;
6741
+ updatedAt: Date;
6742
+ deletedAt: Date | null;
6743
+ startedAt: string;
6744
+ endedAt: string | null;
6745
+ duration: number | null;
6746
+ holdLabel?: {
6747
+ name: string;
6748
+ id: string;
6749
+ position: number;
6750
+ createdAt: Date;
6751
+ updatedAt: Date;
6752
+ deletedAt: Date | null;
6753
+ isDefault: boolean;
6754
+ } | null | undefined;
6755
+ }[] | null | undefined;
6476
6756
  }, {
6477
6757
  id: string;
6478
6758
  channel: string | null;
@@ -6487,8 +6767,12 @@ export declare const chatContract: {
6487
6767
  entityName: string;
6488
6768
  agentId: string | null;
6489
6769
  startedDate: Date | null;
6770
+ totalHoldDuration: number | null;
6490
6771
  handledTime: number | null;
6772
+ fullHandledTime: number | null;
6491
6773
  firstResponseTime: number | null;
6774
+ resolutionTime: number | null;
6775
+ fullResolutionTime: number | null;
6492
6776
  wrapUpForm: {
6493
6777
  type: string;
6494
6778
  id: string;
@@ -6541,6 +6825,24 @@ export declare const chatContract: {
6541
6825
  dateValue: Date | null;
6542
6826
  }[] | null | undefined;
6543
6827
  } | null;
6828
+ holdLogs?: {
6829
+ id: string;
6830
+ createdAt: Date;
6831
+ updatedAt: Date;
6832
+ deletedAt: Date | null;
6833
+ startedAt: string;
6834
+ endedAt: string | null;
6835
+ duration: number | null;
6836
+ holdLabel?: {
6837
+ name: string;
6838
+ id: string;
6839
+ position: number;
6840
+ createdAt: Date;
6841
+ updatedAt: Date;
6842
+ deletedAt: Date | null;
6843
+ isDefault?: boolean | undefined;
6844
+ } | null | undefined;
6845
+ }[] | null | undefined;
6544
6846
  }>;
6545
6847
  workflowRule: z.ZodObject<{
6546
6848
  id: z.ZodString;
@@ -6583,16 +6885,15 @@ export declare const chatContract: {
6583
6885
  additionalCredentials?: any;
6584
6886
  senderId?: string | undefined;
6585
6887
  whatsapp?: {
6586
- wabaBusinessId?: string | null | undefined;
6587
- wabaExternalId?: string | null | undefined;
6588
- phoneNumberId?: string | null | undefined;
6589
- email?: string | null | undefined;
6590
- clientId?: string | null | undefined;
6591
- channelId?: string | null | undefined;
6888
+ email: string;
6889
+ wabaExternalId: string;
6890
+ phoneNumberId: string;
6891
+ wabaBusinessId?: string | undefined;
6892
+ clientId?: string | undefined;
6893
+ channelId?: string | undefined;
6592
6894
  status?: "active" | "pending" | undefined;
6593
6895
  apiKey?: string | undefined;
6594
6896
  tier?: "basic" | "regular" | "premium" | undefined;
6595
- integrationType?: "meta" | "360dialog" | undefined;
6596
6897
  } | undefined;
6597
6898
  vonageCredentials?: {
6598
6899
  apiKey: string;
@@ -6763,6 +7064,7 @@ export declare const chatContract: {
6763
7064
  dateValue: Date | null;
6764
7065
  uploads: {
6765
7066
  id: string;
7067
+ status: string | null;
6766
7068
  createdAt: Date;
6767
7069
  updatedAt: Date;
6768
7070
  deletedAt: Date | null;
@@ -6771,7 +7073,6 @@ export declare const chatContract: {
6771
7073
  bucketName: string;
6772
7074
  fileSize: number;
6773
7075
  fileUrl: string | null;
6774
- status?: string | undefined;
6775
7076
  }[];
6776
7077
  }[];
6777
7078
  company: {
@@ -6906,8 +7207,12 @@ export declare const chatContract: {
6906
7207
  entityName: string;
6907
7208
  agentId: string | null;
6908
7209
  startedDate: Date | null;
7210
+ totalHoldDuration: number | null;
6909
7211
  handledTime: number | null;
7212
+ fullHandledTime: number | null;
6910
7213
  firstResponseTime: number | null;
7214
+ resolutionTime: number | null;
7215
+ fullResolutionTime: number | null;
6911
7216
  wrapUpForm: {
6912
7217
  type: string;
6913
7218
  id: string;
@@ -6960,6 +7265,24 @@ export declare const chatContract: {
6960
7265
  dateValue: Date | null;
6961
7266
  }[] | null | undefined;
6962
7267
  } | null;
7268
+ holdLogs?: {
7269
+ id: string;
7270
+ createdAt: Date;
7271
+ updatedAt: Date;
7272
+ deletedAt: Date | null;
7273
+ startedAt: string;
7274
+ endedAt: string | null;
7275
+ duration: number | null;
7276
+ holdLabel?: {
7277
+ name: string;
7278
+ id: string;
7279
+ position: number;
7280
+ createdAt: Date;
7281
+ updatedAt: Date;
7282
+ deletedAt: Date | null;
7283
+ isDefault: boolean;
7284
+ } | null | undefined;
7285
+ }[] | null | undefined;
6963
7286
  };
6964
7287
  workflowRule: {
6965
7288
  name: string;
@@ -6986,16 +7309,15 @@ export declare const chatContract: {
6986
7309
  additionalCredentials?: any;
6987
7310
  senderId?: string | undefined;
6988
7311
  whatsapp?: {
6989
- wabaBusinessId?: string | null | undefined;
6990
- wabaExternalId?: string | null | undefined;
6991
- phoneNumberId?: string | null | undefined;
6992
- email?: string | null | undefined;
6993
- clientId?: string | null | undefined;
6994
- channelId?: string | null | undefined;
7312
+ email: string;
7313
+ wabaExternalId: string;
7314
+ phoneNumberId: string;
7315
+ wabaBusinessId?: string | undefined;
7316
+ clientId?: string | undefined;
7317
+ channelId?: string | undefined;
6995
7318
  status?: "active" | "pending" | undefined;
6996
7319
  apiKey?: string | undefined;
6997
7320
  tier?: "basic" | "regular" | "premium" | undefined;
6998
- integrationType?: "meta" | "360dialog" | undefined;
6999
7321
  } | undefined;
7000
7322
  vonageCredentials?: {
7001
7323
  apiKey: string;
@@ -7166,6 +7488,7 @@ export declare const chatContract: {
7166
7488
  dateValue: Date | null;
7167
7489
  uploads: {
7168
7490
  id: string;
7491
+ status: string | null;
7169
7492
  createdAt: Date;
7170
7493
  updatedAt: Date;
7171
7494
  deletedAt: Date | null;
@@ -7174,7 +7497,6 @@ export declare const chatContract: {
7174
7497
  bucketName: string;
7175
7498
  fileSize: number;
7176
7499
  fileUrl: string | null;
7177
- status?: string | undefined;
7178
7500
  }[];
7179
7501
  }[];
7180
7502
  company: {
@@ -7309,8 +7631,12 @@ export declare const chatContract: {
7309
7631
  entityName: string;
7310
7632
  agentId: string | null;
7311
7633
  startedDate: Date | null;
7634
+ totalHoldDuration: number | null;
7312
7635
  handledTime: number | null;
7636
+ fullHandledTime: number | null;
7313
7637
  firstResponseTime: number | null;
7638
+ resolutionTime: number | null;
7639
+ fullResolutionTime: number | null;
7314
7640
  wrapUpForm: {
7315
7641
  type: string;
7316
7642
  id: string;
@@ -7363,6 +7689,24 @@ export declare const chatContract: {
7363
7689
  dateValue: Date | null;
7364
7690
  }[] | null | undefined;
7365
7691
  } | null;
7692
+ holdLogs?: {
7693
+ id: string;
7694
+ createdAt: Date;
7695
+ updatedAt: Date;
7696
+ deletedAt: Date | null;
7697
+ startedAt: string;
7698
+ endedAt: string | null;
7699
+ duration: number | null;
7700
+ holdLabel?: {
7701
+ name: string;
7702
+ id: string;
7703
+ position: number;
7704
+ createdAt: Date;
7705
+ updatedAt: Date;
7706
+ deletedAt: Date | null;
7707
+ isDefault?: boolean | undefined;
7708
+ } | null | undefined;
7709
+ }[] | null | undefined;
7366
7710
  };
7367
7711
  workflowRule: {
7368
7712
  name: string;
@@ -7391,16 +7735,15 @@ export declare const chatContract: {
7391
7735
  additionalCredentials?: any;
7392
7736
  senderId?: string | undefined;
7393
7737
  whatsapp?: {
7394
- wabaBusinessId?: string | null | undefined;
7395
- wabaExternalId?: string | null | undefined;
7396
- phoneNumberId?: string | null | undefined;
7397
- email?: string | null | undefined;
7398
- clientId?: string | null | undefined;
7399
- channelId?: string | null | undefined;
7738
+ email: string;
7739
+ wabaExternalId: string;
7740
+ phoneNumberId: string;
7741
+ wabaBusinessId?: string | undefined;
7742
+ clientId?: string | undefined;
7743
+ channelId?: string | undefined;
7400
7744
  status?: "active" | "pending" | undefined;
7401
7745
  apiKey?: string | undefined;
7402
7746
  tier?: "basic" | "regular" | "premium" | undefined;
7403
- integrationType?: "meta" | "360dialog" | undefined;
7404
7747
  } | undefined;
7405
7748
  vonageCredentials?: {
7406
7749
  apiKey: string;
@@ -7571,6 +7914,7 @@ export declare const chatContract: {
7571
7914
  dateValue: Date | null;
7572
7915
  uploads: {
7573
7916
  id: string;
7917
+ status: string | null;
7574
7918
  createdAt: Date;
7575
7919
  updatedAt: Date;
7576
7920
  deletedAt: Date | null;
@@ -7579,7 +7923,6 @@ export declare const chatContract: {
7579
7923
  bucketName: string;
7580
7924
  fileSize: number;
7581
7925
  fileUrl: string | null;
7582
- status?: string | undefined;
7583
7926
  }[];
7584
7927
  }[];
7585
7928
  company: {
@@ -7714,8 +8057,12 @@ export declare const chatContract: {
7714
8057
  entityName: string;
7715
8058
  agentId: string | null;
7716
8059
  startedDate: Date | null;
8060
+ totalHoldDuration: number | null;
7717
8061
  handledTime: number | null;
8062
+ fullHandledTime: number | null;
7718
8063
  firstResponseTime: number | null;
8064
+ resolutionTime: number | null;
8065
+ fullResolutionTime: number | null;
7719
8066
  wrapUpForm: {
7720
8067
  type: string;
7721
8068
  id: string;
@@ -7768,6 +8115,24 @@ export declare const chatContract: {
7768
8115
  dateValue: Date | null;
7769
8116
  }[] | null | undefined;
7770
8117
  } | null;
8118
+ holdLogs?: {
8119
+ id: string;
8120
+ createdAt: Date;
8121
+ updatedAt: Date;
8122
+ deletedAt: Date | null;
8123
+ startedAt: string;
8124
+ endedAt: string | null;
8125
+ duration: number | null;
8126
+ holdLabel?: {
8127
+ name: string;
8128
+ id: string;
8129
+ position: number;
8130
+ createdAt: Date;
8131
+ updatedAt: Date;
8132
+ deletedAt: Date | null;
8133
+ isDefault: boolean;
8134
+ } | null | undefined;
8135
+ }[] | null | undefined;
7771
8136
  };
7772
8137
  workflowRule: {
7773
8138
  name: string;
@@ -7797,16 +8162,15 @@ export declare const chatContract: {
7797
8162
  additionalCredentials?: any;
7798
8163
  senderId?: string | undefined;
7799
8164
  whatsapp?: {
7800
- wabaBusinessId?: string | null | undefined;
7801
- wabaExternalId?: string | null | undefined;
7802
- phoneNumberId?: string | null | undefined;
7803
- email?: string | null | undefined;
7804
- clientId?: string | null | undefined;
7805
- channelId?: string | null | undefined;
8165
+ email: string;
8166
+ wabaExternalId: string;
8167
+ phoneNumberId: string;
8168
+ wabaBusinessId?: string | undefined;
8169
+ clientId?: string | undefined;
8170
+ channelId?: string | undefined;
7806
8171
  status?: "active" | "pending" | undefined;
7807
8172
  apiKey?: string | undefined;
7808
8173
  tier?: "basic" | "regular" | "premium" | undefined;
7809
- integrationType?: "meta" | "360dialog" | undefined;
7810
8174
  } | undefined;
7811
8175
  vonageCredentials?: {
7812
8176
  apiKey: string;
@@ -7977,6 +8341,7 @@ export declare const chatContract: {
7977
8341
  dateValue: Date | null;
7978
8342
  uploads: {
7979
8343
  id: string;
8344
+ status: string | null;
7980
8345
  createdAt: Date;
7981
8346
  updatedAt: Date;
7982
8347
  deletedAt: Date | null;
@@ -7985,7 +8350,6 @@ export declare const chatContract: {
7985
8350
  bucketName: string;
7986
8351
  fileSize: number;
7987
8352
  fileUrl: string | null;
7988
- status?: string | undefined;
7989
8353
  }[];
7990
8354
  }[];
7991
8355
  company: {
@@ -8120,8 +8484,12 @@ export declare const chatContract: {
8120
8484
  entityName: string;
8121
8485
  agentId: string | null;
8122
8486
  startedDate: Date | null;
8487
+ totalHoldDuration: number | null;
8123
8488
  handledTime: number | null;
8489
+ fullHandledTime: number | null;
8124
8490
  firstResponseTime: number | null;
8491
+ resolutionTime: number | null;
8492
+ fullResolutionTime: number | null;
8125
8493
  wrapUpForm: {
8126
8494
  type: string;
8127
8495
  id: string;
@@ -8174,6 +8542,24 @@ export declare const chatContract: {
8174
8542
  dateValue: Date | null;
8175
8543
  }[] | null | undefined;
8176
8544
  } | null;
8545
+ holdLogs?: {
8546
+ id: string;
8547
+ createdAt: Date;
8548
+ updatedAt: Date;
8549
+ deletedAt: Date | null;
8550
+ startedAt: string;
8551
+ endedAt: string | null;
8552
+ duration: number | null;
8553
+ holdLabel?: {
8554
+ name: string;
8555
+ id: string;
8556
+ position: number;
8557
+ createdAt: Date;
8558
+ updatedAt: Date;
8559
+ deletedAt: Date | null;
8560
+ isDefault?: boolean | undefined;
8561
+ } | null | undefined;
8562
+ }[] | null | undefined;
8177
8563
  };
8178
8564
  workflowRule: {
8179
8565
  name: string;