@kl1/contracts 1.2.38-uat → 1.2.39-uat

package/dist/api-contracts/src/mail/room-contract.d.ts

@@ -5291,8 +5291,12 @@ export declare const roomContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -5559,6 +5563,74 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         }>>;
+                        holdLogs: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodObject<{
+                            id: z.ZodString;
+                            createdAt: z.ZodDate;
+                            updatedAt: z.ZodDate;
+                            deletedAt: z.ZodNullable<z.ZodDate>;
+                            startedAt: z.ZodString;
+                            endedAt: z.ZodNullable<z.ZodString>;
+                            duration: z.ZodNullable<z.ZodNumber>;
+                            holdLabel: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+                                id: z.ZodString;
+                                createdAt: z.ZodDate;
+                                updatedAt: z.ZodDate;
+                                deletedAt: z.ZodNullable<z.ZodDate>;
+                                name: z.ZodString;
+                                position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
+                            }, "strip", z.ZodTypeAny, {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            }, {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            }>>>;
+                        }, "strip", z.ZodTypeAny, {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }, {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
                         id: string;
                         channel: string | null;
@@ -5573,8 +5645,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -5627,6 +5703,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     }, {
                         id: string;
                         channel: string | null;
@@ -5641,8 +5735,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -5695,6 +5793,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     }>;
                 }, "strip", z.ZodTypeAny, {
                     id: string;
@@ -5906,8 +6022,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -5960,6 +6080,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -6853,8 +6991,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -6907,6 +7049,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -7805,8 +7965,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -7859,6 +8023,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -8758,8 +8940,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -8812,6 +8998,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -10008,9 +10212,10 @@ export declare const roomContract: {
                         fileSize: z.ZodNumber;
                         fileKey: z.ZodString;
                         fileUrl: z.ZodNullable<z.ZodString>;
-                        status: z.ZodOptional<z.ZodString>;
+                        status: z.ZodNullable<z.ZodString>;
                     }, "strip", z.ZodTypeAny, {
                         id: string;
+                        status: string | null;
                         createdAt: Date;
                         updatedAt: Date;
                         deletedAt: Date | null;
@@ -10019,9 +10224,9 @@ export declare const roomContract: {
                         bucketName: string;
                         fileSize: number;
                         fileUrl: string | null;
-                        status?: string | undefined;
                     }, {
                         id: string;
+                        status: string | null;
                         createdAt: Date;
                         updatedAt: Date;
                         deletedAt: Date | null;
@@ -10030,7 +10235,6 @@ export declare const roomContract: {
                         bucketName: string;
                         fileSize: number;
                         fileUrl: string | null;
-                        status?: string | undefined;
                     }>;
                 }, "strip", z.ZodTypeAny, {
                     fileName: string;
@@ -10038,6 +10242,7 @@ export declare const roomContract: {
                     uploadId: string;
                     upload: {
                         id: string;
+                        status: string | null;
                         createdAt: Date;
                         updatedAt: Date;
                         deletedAt: Date | null;
@@ -10046,7 +10251,6 @@ export declare const roomContract: {
                         bucketName: string;
                         fileSize: number;
                         fileUrl: string | null;
-                        status?: string | undefined;
                     };
                     roomId: string;
                     messageId: string;
@@ -10057,6 +10261,7 @@ export declare const roomContract: {
                     uploadId: string;
                     upload: {
                         id: string;
+                        status: string | null;
                         createdAt: Date;
                         updatedAt: Date;
                         deletedAt: Date | null;
@@ -10065,7 +10270,6 @@ export declare const roomContract: {
                         bucketName: string;
                         fileSize: number;
                         fileUrl: string | null;
-                        status?: string | undefined;
                     };
                     roomId: string;
                     messageId: string;
@@ -10078,6 +10282,7 @@ export declare const roomContract: {
                     uploadId: string;
                     upload: {
                         id: string;
+                        status: string | null;
                         createdAt: Date;
                         updatedAt: Date;
                         deletedAt: Date | null;
@@ -10086,7 +10291,6 @@ export declare const roomContract: {
                         bucketName: string;
                         fileSize: number;
                         fileUrl: string | null;
-                        status?: string | undefined;
                     };
                     roomId: string;
                     messageId: string;
@@ -10100,6 +10304,7 @@ export declare const roomContract: {
                     uploadId: string;
                     upload: {
                         id: string;
+                        status: string | null;
                         createdAt: Date;
                         updatedAt: Date;
                         deletedAt: Date | null;
@@ -10108,7 +10313,6 @@ export declare const roomContract: {
                         bucketName: string;
                         fileSize: number;
                         fileUrl: string | null;
-                        status?: string | undefined;
                     };
                     roomId: string;
                     messageId: string;
@@ -15670,8 +15874,12 @@ export declare const roomContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -15938,6 +16146,74 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         }>>;
+                        holdLogs: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodObject<{
+                            id: z.ZodString;
+                            createdAt: z.ZodDate;
+                            updatedAt: z.ZodDate;
+                            deletedAt: z.ZodNullable<z.ZodDate>;
+                            startedAt: z.ZodString;
+                            endedAt: z.ZodNullable<z.ZodString>;
+                            duration: z.ZodNullable<z.ZodNumber>;
+                            holdLabel: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+                                id: z.ZodString;
+                                createdAt: z.ZodDate;
+                                updatedAt: z.ZodDate;
+                                deletedAt: z.ZodNullable<z.ZodDate>;
+                                name: z.ZodString;
+                                position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
+                            }, "strip", z.ZodTypeAny, {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            }, {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            }>>>;
+                        }, "strip", z.ZodTypeAny, {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }, {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
                         id: string;
                         channel: string | null;
@@ -15952,8 +16228,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -16006,6 +16286,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     }, {
                         id: string;
                         channel: string | null;
@@ -16020,8 +16318,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -16074,6 +16376,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     }>;
                 }, "strip", z.ZodTypeAny, {
                     id: string;
@@ -16285,8 +16605,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -16339,6 +16663,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -17232,8 +17574,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -17286,6 +17632,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -18181,8 +18545,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -18235,6 +18603,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -19131,8 +19517,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -19185,6 +19575,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -25129,8 +25537,12 @@ export declare const roomContract: {
                         agentId: z.ZodNullable<z.ZodString>;
                         direction: z.ZodNullable<z.ZodString>;
                         startedDate: z.ZodNullable<z.ZodDate>;
+                        totalHoldDuration: z.ZodNullable<z.ZodNumber>;
                         handledTime: z.ZodNullable<z.ZodNumber>;
+                        fullHandledTime: z.ZodNullable<z.ZodNumber>;
                         firstResponseTime: z.ZodNullable<z.ZodNumber>;
+                        resolutionTime: z.ZodNullable<z.ZodNumber>;
+                        fullResolutionTime: z.ZodNullable<z.ZodNumber>;
                         wrapUpForm: z.ZodNullable<z.ZodObject<{
                             id: z.ZodString;
                             createdAt: z.ZodDate;
@@ -25397,6 +25809,74 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         }>>;
+                        holdLogs: z.ZodOptional<z.ZodNullable<z.ZodArray<z.ZodObject<{
+                            id: z.ZodString;
+                            createdAt: z.ZodDate;
+                            updatedAt: z.ZodDate;
+                            deletedAt: z.ZodNullable<z.ZodDate>;
+                            startedAt: z.ZodString;
+                            endedAt: z.ZodNullable<z.ZodString>;
+                            duration: z.ZodNullable<z.ZodNumber>;
+                            holdLabel: z.ZodOptional<z.ZodNullable<z.ZodObject<{
+                                id: z.ZodString;
+                                createdAt: z.ZodDate;
+                                updatedAt: z.ZodDate;
+                                deletedAt: z.ZodNullable<z.ZodDate>;
+                                name: z.ZodString;
+                                position: z.ZodNumber;
+                                isDefault: z.ZodDefault<z.ZodBoolean>;
+                            }, "strip", z.ZodTypeAny, {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            }, {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            }>>>;
+                        }, "strip", z.ZodTypeAny, {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }, {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }>, "many">>>;
                     }, "strip", z.ZodTypeAny, {
                         id: string;
                         channel: string | null;
@@ -25411,8 +25891,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -25465,6 +25949,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     }, {
                         id: string;
                         channel: string | null;
@@ -25479,8 +25981,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -25533,6 +26039,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     }>;
                 }, "strip", z.ZodTypeAny, {
                     id: string;
@@ -25744,8 +26268,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -25798,6 +26326,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -26691,8 +27237,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -26745,6 +27295,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -27640,8 +28208,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -27694,6 +28266,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault: boolean;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {
@@ -28590,8 +29180,12 @@ export declare const roomContract: {
                         entityName: string;
                         agentId: string | null;
                         startedDate: Date | null;
+                        totalHoldDuration: number | null;
                         handledTime: number | null;
+                        fullHandledTime: number | null;
                         firstResponseTime: number | null;
+                        resolutionTime: number | null;
+                        fullResolutionTime: number | null;
                         wrapUpForm: {
                             type: string;
                             id: string;
@@ -28644,6 +29238,24 @@ export declare const roomContract: {
                                 dateValue: Date | null;
                             }[] | null | undefined;
                         } | null;
+                        holdLogs?: {
+                            id: string;
+                            createdAt: Date;
+                            updatedAt: Date;
+                            deletedAt: Date | null;
+                            startedAt: string;
+                            endedAt: string | null;
+                            duration: number | null;
+                            holdLabel?: {
+                                name: string;
+                                id: string;
+                                position: number;
+                                createdAt: Date;
+                                updatedAt: Date;
+                                deletedAt: Date | null;
+                                isDefault?: boolean | undefined;
+                            } | null | undefined;
+                        }[] | null | undefined;
                     };
                     assigneeId: string | null;
                     from: {