@aws-sdk/client-connect 3.709.0 → 3.712.0

package/dist-types/models/models_2.d.ts

@@ -1,8 +1,320 @@
 import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
 import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
-import { ActionSummary, AgentAvailabilityTimer, AgentConfig, AgentHierarchyGroups, AgentStatus, AgentStatusState, AllowedCapabilities, Application, Channel, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, EvaluationFormQuestion, EventSourceName, FileStatusType, FileUseCaseType, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, OutboundEmailConfig, ParticipantRole, PredefinedAttributeValues, QuickConnectConfig, Reference, RehydrationType, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, StringComparisonType, StringCondition, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
-import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, EvaluationAnswerData, EvaluationNote, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QuickConnect, RealTimeContactAnalysisCharacterInterval, RealTimeContactAnalysisSegmentAttachments, RealTimeContactAnalysisSegmentCategories, RealTimeContactAnalysisSegmentEvent, RealTimeContactAnalysisSegmentIssues, RealTimeContactAnalysisSupportedChannel, RealTimeContactAnalysisTimeData, RoutingProfile, SignInConfig, SortOrder, TelephonyConfig, TrafficDistributionGroupStatus } from "./models_1";
-import { EvaluationFormSection } from "./models_3";
+import { ActionSummary, AgentAvailabilityTimer, AgentHierarchyGroups, AgentStatus, AgentStatusState, AllowedCapabilities, Application, Channel, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, EventSourceName, FileStatusType, FileUseCaseType, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, InstanceStorageResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, OutboundEmailConfig, ParticipantRole, PredefinedAttributeValues, QuickConnectConfig, Reference, RehydrationType, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, StringComparisonType, StringCondition, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserPhoneConfig, UserProficiency, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, EvaluationAnswerData, EvaluationNote, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, HoursOfOperationOverride, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QuickConnect, RealTimeContactAnalysisOutputType, RealTimeContactAnalysisSegmentType, RoutingProfile, SortOrder, TrafficDistributionGroupStatus } from "./models_1";
+/**
+ * @public
+ */
+export interface ListRealtimeContactAnalysisSegmentsV2Request {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the contact in this instance of Amazon Connect. </p>
+     * @public
+     */
+    ContactId: string | undefined;
+    /**
+     * <p>The maximum number of results to return per page.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous
+     * response in the next request to retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>The Contact Lens output type to be returned.</p>
+     * @public
+     */
+    OutputType: RealTimeContactAnalysisOutputType | undefined;
+    /**
+     * <p>Enum with segment types . Each value corresponds to a segment type returned in the segments
+     *    list of the API. Each segment type has its own structure. Different channels may have different
+     *    sets of supported segment types.</p>
+     * @public
+     */
+    SegmentTypes: RealTimeContactAnalysisSegmentType[] | undefined;
+}
+/**
+ * @public
+ * @enum
+ */
+export declare const RealTimeContactAnalysisSupportedChannel: {
+    readonly CHAT: "CHAT";
+    readonly VOICE: "VOICE";
+};
+/**
+ * @public
+ */
+export type RealTimeContactAnalysisSupportedChannel = (typeof RealTimeContactAnalysisSupportedChannel)[keyof typeof RealTimeContactAnalysisSupportedChannel];
+/**
+ * @public
+ * @enum
+ */
+export declare const ArtifactStatus: {
+    readonly APPROVED: "APPROVED";
+    readonly IN_PROGRESS: "IN_PROGRESS";
+    readonly REJECTED: "REJECTED";
+};
+/**
+ * @public
+ */
+export type ArtifactStatus = (typeof ArtifactStatus)[keyof typeof ArtifactStatus];
+/**
+ * <p>Object that describes attached file. </p>
+ * @public
+ */
+export interface RealTimeContactAnalysisAttachment {
+    /**
+     * <p>A case-sensitive name of the attachment being uploaded. Can be redacted.</p>
+     * @public
+     */
+    AttachmentName: string | undefined;
+    /**
+     * <p>Describes the MIME file type of the attachment. For a list of supported file types, see
+     *     <a href="https://docs.aws.amazon.com/connect/latest/adminguide/feature-limits.html">Feature
+     *     specifications</a> in the <i>Amazon Connect Administrator
+     *    Guide</i>.</p>
+     * @public
+     */
+    ContentType?: string | undefined;
+    /**
+     * <p>A unique identifier for the attachment.</p>
+     * @public
+     */
+    AttachmentId: string | undefined;
+    /**
+     * <p>Status of the attachment.</p>
+     * @public
+     */
+    Status?: ArtifactStatus | undefined;
+}
+/**
+ * <p>Object describing time with which the segment is associated. It can have different
+ *    representations of time. Currently supported: absoluteTime</p>
+ * @public
+ */
+export type RealTimeContactAnalysisTimeData = RealTimeContactAnalysisTimeData.AbsoluteTimeMember | RealTimeContactAnalysisTimeData.$UnknownMember;
+/**
+ * @public
+ */
+export declare namespace RealTimeContactAnalysisTimeData {
+    /**
+     * <p>Time represented in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example,
+     *    2019-11-08T02:41:28.172Z.</p>
+     * @public
+     */
+    interface AbsoluteTimeMember {
+        AbsoluteTime: Date;
+        $unknown?: never;
+    }
+    /**
+     * @public
+     */
+    interface $UnknownMember {
+        AbsoluteTime?: never;
+        $unknown: [string, any];
+    }
+    interface Visitor<T> {
+        AbsoluteTime: (value: Date) => T;
+        _: (name: string, value: any) => T;
+    }
+    const visit: <T>(value: RealTimeContactAnalysisTimeData, visitor: Visitor<T>) => T;
+}
+/**
+ * <p>Segment containing list of attachments.</p>
+ * @public
+ */
+export interface RealTimeContactAnalysisSegmentAttachments {
+    /**
+     * <p>The identifier of the segment.</p>
+     * @public
+     */
+    Id: string | undefined;
+    /**
+     * <p>The identifier of the participant.</p>
+     * @public
+     */
+    ParticipantId: string | undefined;
+    /**
+     * <p>The role of the participant. For example, is it a customer, agent, or system.</p>
+     * @public
+     */
+    ParticipantRole: ParticipantRole | undefined;
+    /**
+     * <p>The display name of the participant. Can be redacted. </p>
+     * @public
+     */
+    DisplayName?: string | undefined;
+    /**
+     * <p>List of objects describing an individual attachment.</p>
+     * @public
+     */
+    Attachments: RealTimeContactAnalysisAttachment[] | undefined;
+    /**
+     * <p>Field describing the time of the event. It can have different representations of time.</p>
+     * @public
+     */
+    Time: RealTimeContactAnalysisTimeData | undefined;
+}
+/**
+ * <p>Begin and end offsets for a part of text.</p>
+ * @public
+ */
+export interface RealTimeContactAnalysisCharacterInterval {
+    /**
+     * <p>The beginning of the character interval.</p>
+     * @public
+     */
+    BeginOffsetChar: number | undefined;
+    /**
+     * <p>The end of the character interval.</p>
+     * @public
+     */
+    EndOffsetChar: number | undefined;
+}
+/**
+ * <p>Transcript representation containing Id and list of character intervals that are associated
+ *    with analysis data. For example, this object within a
+ *     <code>RealTimeContactAnalysisPointOfInterest</code> in <code>Category.MatchedDetails</code>
+ *    would have character interval describing part of the text that matched category.</p>
+ * @public
+ */
+export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
+    /**
+     * <p>Transcript identifier. Matches the identifier from one of the TranscriptSegments.</p>
+     * @public
+     */
+    Id: string | undefined;
+    /**
+     * <p>List of character intervals within transcript content/text.</p>
+     * @public
+     */
+    CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
+}
+/**
+ * <p>The section of the contact transcript segment that category rule was detected.</p>
+ * @public
+ */
+export interface RealTimeContactAnalysisPointOfInterest {
+    /**
+     * <p>List of the transcript items (segments) that are associated with a given point of interest.
+     *   </p>
+     * @public
+     */
+    TranscriptItems?: RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[] | undefined;
+}
+/**
+ * <p>Provides information about the category rule that was matched.</p>
+ * @public
+ */
+export interface RealTimeContactAnalysisCategoryDetails {
+    /**
+     * <p>List of PointOfInterest - objects describing a single match of a rule.</p>
+     * @public
+     */
+    PointsOfInterest: RealTimeContactAnalysisPointOfInterest[] | undefined;
+}
+/**
+ * <p>The matched category rules.</p>
+ * @public
+ */
+export interface RealTimeContactAnalysisSegmentCategories {
+    /**
+     * <p>Map between the name of the matched rule and RealTimeContactAnalysisCategoryDetails.</p>
+     * @public
+     */
+    MatchedDetails: Record<string, RealTimeContactAnalysisCategoryDetails> | undefined;
+}
+/**
+ * <p>Segment type describing a contact event.</p>
+ * @public
+ */
+export interface RealTimeContactAnalysisSegmentEvent {
+    /**
+     * <p>The identifier of the contact event.</p>
+     * @public
+     */
+    Id: string | undefined;
+    /**
+     * <p>The identifier of the participant.</p>
+     * @public
+     */
+    ParticipantId?: string | undefined;
+    /**
+     * <p>The role of the participant. For example, is it a customer, agent, or system.</p>
+     * @public
+     */
+    ParticipantRole?: ParticipantRole | undefined;
+    /**
+     * <p>The display name of the participant. Can be redacted.</p>
+     * @public
+     */
+    DisplayName?: string | undefined;
+    /**
+     * <p>Type of the event. For example,
+     *     <code>application/vnd.amazonaws.connect.event.participant.left</code>.</p>
+     * @public
+     */
+    EventType: string | undefined;
+    /**
+     * <p>Field describing the time of the event. It can have different representations of time.</p>
+     * @public
+     */
+    Time: RealTimeContactAnalysisTimeData | undefined;
+}
+/**
+ * <p>Transcript representation containing Id, Content and list of character intervals that are
+ *    associated with analysis data. For example, this object within an issue detected would describe
+ *    both content that contains identified issue and intervals where that content is taken
+ *    from.</p>
+ * @public
+ */
+export interface RealTimeContactAnalysisTranscriptItemWithContent {
+    /**
+     * <p>Part of the transcript content that contains identified issue. Can be redacted</p>
+     * @public
+     */
+    Content?: string | undefined;
+    /**
+     * <p>Transcript identifier. Matches the identifier from one of the TranscriptSegments.</p>
+     * @public
+     */
+    Id: string | undefined;
+    /**
+     * <p>Begin and end offsets for a part of text.</p>
+     * @public
+     */
+    CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
+}
+/**
+ * <p>Potential issues that are detected based on an artificial intelligence analysis of each turn
+ *    in the conversation.</p>
+ * @public
+ */
+export interface RealTimeContactAnalysisIssueDetected {
+    /**
+     * <p>List of the transcript items (segments) that are associated with a given issue.</p>
+     * @public
+     */
+    TranscriptItems: RealTimeContactAnalysisTranscriptItemWithContent[] | undefined;
+}
+/**
+ * <p>Segment type containing a list of detected issues.</p>
+ * @public
+ */
+export interface RealTimeContactAnalysisSegmentIssues {
+    /**
+     * <p>List of the issues detected.</p>
+     * @public
+     */
+    IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
+}
 /**
  * @public
  * @enum
@@ -2414,6 +2726,43 @@ export interface SearchEmailAddressesResponse {
      */
     ApproximateTotalCount?: number | undefined;
 }
+/**
+ * @public
+ * @enum
+ */
+export declare const DateComparisonType: {
+    readonly EQUAL_TO: "EQUAL_TO";
+    readonly GREATER_THAN: "GREATER_THAN";
+    readonly GREATER_THAN_OR_EQUAL_TO: "GREATER_THAN_OR_EQUAL_TO";
+    readonly LESS_THAN: "LESS_THAN";
+    readonly LESS_THAN_OR_EQUAL_TO: "LESS_THAN_OR_EQUAL_TO";
+};
+/**
+ * @public
+ */
+export type DateComparisonType = (typeof DateComparisonType)[keyof typeof DateComparisonType];
+/**
+ * <p>An object to specify the hours of operation override date condition.</p>
+ * @public
+ */
+export interface DateCondition {
+    /**
+     * <p>An object to specify the hours of operation override date field.</p>
+     * @public
+     */
+    FieldName?: string | undefined;
+    /**
+     * <p>An object to specify the hours of operation override date value.</p>
+     * @public
+     */
+    Value?: string | undefined;
+    /**
+     * <p>An object to specify the hours of operation override date condition
+     *    <code>comparisonType</code>.</p>
+     * @public
+     */
+    ComparisonType?: DateComparisonType | undefined;
+}
 /**
  * <p>Filters to be applied to search results.</p>
  * @public
@@ -2439,14 +2788,16 @@ export interface HoursOfOperationSearchFilter {
 /**
  * @public
  */
-export interface SearchHoursOfOperationsResponse {
+export interface SearchHoursOfOperationOverridesResponse {
     /**
-     * <p>Information about the hours of operations.</p>
+     * <p>Information about the hours of operations overrides.</p>
      * @public
      */
-    HoursOfOperations?: HoursOfOperation[] | undefined;
+    HoursOfOperationOverrides?: HoursOfOperationOverride[] | undefined;
     /**
-     * <p>If there are additional results, this is the token for the next set of results.</p>
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results. Length Constraints: Minimum length of 1.
+     *    Maximum length of 2500.</p>
      * @public
      */
     NextToken?: string | undefined;
@@ -2459,20 +2810,40 @@ export interface SearchHoursOfOperationsResponse {
 /**
  * @public
  */
-export interface SearchPredefinedAttributesResponse {
+export interface SearchHoursOfOperationsResponse {
     /**
-     * <p>Predefined attributes matched by the search criteria.</p>
+     * <p>Information about the hours of operations.</p>
      * @public
      */
-    PredefinedAttributes?: PredefinedAttribute[] | undefined;
+    HoursOfOperations?: HoursOfOperation[] | undefined;
     /**
-     * <p>The token for the next set of results. Use the value returned in the previous response in
-     *    the next request to retrieve the next set of results.</p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
     /**
-     * <p>The approximate number of predefined attributes which matched your search query.</p>
+     * <p>The total number of hours of operations which matched your search query.</p>
+     * @public
+     */
+    ApproximateTotalCount?: number | undefined;
+}
+/**
+ * @public
+ */
+export interface SearchPredefinedAttributesResponse {
+    /**
+     * <p>Predefined attributes matched by the search criteria.</p>
+     * @public
+     */
+    PredefinedAttributes?: PredefinedAttribute[] | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>The approximate number of predefined attributes which matched your search query.</p>
      * @public
      */
     ApproximateTotalCount?: number | undefined;
@@ -5512,6 +5883,65 @@ export interface UpdateHoursOfOperationRequest {
      */
     Config?: HoursOfOperationConfig[] | undefined;
 }
+/**
+ * <p>Request processing failed because dependent condition failed.</p>
+ * @public
+ */
+export declare class ConditionalOperationFailedException extends __BaseException {
+    readonly name: "ConditionalOperationFailedException";
+    readonly $fault: "client";
+    Message?: string | undefined;
+    /**
+     * @internal
+     */
+    constructor(opts: __ExceptionOptionType<ConditionalOperationFailedException, __BaseException>);
+}
+/**
+ * @public
+ */
+export interface UpdateHoursOfOperationOverrideRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation override.</p>
+     * @public
+     */
+    HoursOfOperationOverrideId: string | undefined;
+    /**
+     * <p>The name of the hours of operation override.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>The description of the hours of operation override.</p>
+     * @public
+     */
+    Description?: string | undefined;
+    /**
+     * <p>Configuration information for the hours of operation override: day, start time, and end
+     *    time.</p>
+     * @public
+     */
+    Config?: HoursOfOperationOverrideConfig[] | undefined;
+    /**
+     * <p>The date from when the hours of operation override would be effective.</p>
+     * @public
+     */
+    EffectiveFrom?: string | undefined;
+    /**
+     * <p>The date till when the hours of operation override would be effective.</p>
+     * @public
+     */
+    EffectiveTill?: string | undefined;
+}
 /**
  * @public
  */
@@ -5958,19 +6388,6 @@ export interface UpdateQueueOutboundCallerConfigRequest {
      */
     OutboundCallerConfig: OutboundCallerConfig | undefined;
 }
-/**
- * <p>A conditional check failed.</p>
- * @public
- */
-export declare class ConditionalOperationFailedException extends __BaseException {
-    readonly name: "ConditionalOperationFailedException";
-    readonly $fault: "client";
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<ConditionalOperationFailedException, __BaseException>);
-}
 /**
  * @public
  */
@@ -6313,450 +6730,6 @@ export interface UpdateTaskTemplateRequest {
      */
     Fields?: TaskTemplateField[] | undefined;
 }
-/**
- * @public
- */
-export interface UpdateTaskTemplateResponse {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId?: string | undefined;
-    /**
-     * <p>The identifier of the task template resource.</p>
-     * @public
-     */
-    Id?: string | undefined;
-    /**
-     * <p>The Amazon Resource Name (ARN) for the task template resource.</p>
-     * @public
-     */
-    Arn?: string | undefined;
-    /**
-     * <p>The name of the task template.</p>
-     * @public
-     */
-    Name?: string | undefined;
-    /**
-     * <p>The description of the task template.</p>
-     * @public
-     */
-    Description?: string | undefined;
-    /**
-     * <p>The identifier of the flow that runs by default when a task is created by referencing this template.</p>
-     * @public
-     */
-    ContactFlowId?: string | undefined;
-    /**
-     * <p>The ContactFlowId for the flow that will be run if this template is used to create a
-     *    self-assigned task.</p>
-     * @public
-     */
-    SelfAssignFlowId?: string | undefined;
-    /**
-     * <p>Constraints that are applicable to the fields listed.</p>
-     * @public
-     */
-    Constraints?: TaskTemplateConstraints | undefined;
-    /**
-     * <p>The default values for fields when a task is created by referencing this template.</p>
-     * @public
-     */
-    Defaults?: TaskTemplateDefaults | undefined;
-    /**
-     * <p>Fields that are part of the template.</p>
-     * @public
-     */
-    Fields?: TaskTemplateField[] | undefined;
-    /**
-     * <p>Marks a template as <code>ACTIVE</code> or <code>INACTIVE</code> for a task to refer to it.
-     * Tasks can only be created from <code>ACTIVE</code> templates.
-     * If a template is marked as <code>INACTIVE</code>, then a task that refers to this template cannot be created.</p>
-     * @public
-     */
-    Status?: TaskTemplateStatus | undefined;
-    /**
-     * <p>The timestamp when the task template was last modified.</p>
-     * @public
-     */
-    LastModifiedTime?: Date | undefined;
-    /**
-     * <p>The timestamp when the task template was created.</p>
-     * @public
-     */
-    CreatedTime?: Date | undefined;
-}
-/**
- * @public
- */
-export interface UpdateTrafficDistributionRequest {
-    /**
-     * <p>The identifier of the traffic distribution group.
-     * This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created.
-     * The ARN must be provided if the call is from the replicated Region. </p>
-     * @public
-     */
-    Id: string | undefined;
-    /**
-     * <p>The distribution of traffic between the instance and its replica(s).</p>
-     * @public
-     */
-    TelephonyConfig?: TelephonyConfig | undefined;
-    /**
-     * <p>The distribution that determines which Amazon Web Services Regions should be used to sign in
-     *    agents in to both the instance and its replica(s).</p>
-     * @public
-     */
-    SignInConfig?: SignInConfig | undefined;
-    /**
-     * <p>The distribution of agents between the instance and its replica(s).</p>
-     * @public
-     */
-    AgentConfig?: AgentConfig | undefined;
-}
-/**
- * @public
- */
-export interface UpdateTrafficDistributionResponse {
-}
-/**
- * @public
- */
-export interface UpdateUserHierarchyRequest {
-    /**
-     * <p>The identifier of the hierarchy group.</p>
-     * @public
-     */
-    HierarchyGroupId?: string | undefined;
-    /**
-     * <p>The identifier of the user account.</p>
-     * @public
-     */
-    UserId: string | undefined;
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}
-/**
- * @public
- */
-export interface UpdateUserHierarchyGroupNameRequest {
-    /**
-     * <p>The name of the hierarchy group. Must not be more than 100 characters.</p>
-     * @public
-     */
-    Name: string | undefined;
-    /**
-     * <p>The identifier of the hierarchy group.</p>
-     * @public
-     */
-    HierarchyGroupId: string | undefined;
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}
-/**
- * <p>Contains information about the hierarchy level to update.</p>
- * @public
- */
-export interface HierarchyLevelUpdate {
-    /**
-     * <p>The name of the user hierarchy level. Must not be more than 50 characters.</p>
-     * @public
-     */
-    Name: string | undefined;
-}
-/**
- * <p>Contains information about the level hierarchy to update.</p>
- * @public
- */
-export interface HierarchyStructureUpdate {
-    /**
-     * <p>The
-     *    update
-     *    for level one.</p>
-     * @public
-     */
-    LevelOne?: HierarchyLevelUpdate | undefined;
-    /**
-     * <p>The update for level two.</p>
-     * @public
-     */
-    LevelTwo?: HierarchyLevelUpdate | undefined;
-    /**
-     * <p>The update for level three.</p>
-     * @public
-     */
-    LevelThree?: HierarchyLevelUpdate | undefined;
-    /**
-     * <p>The update for level four.</p>
-     * @public
-     */
-    LevelFour?: HierarchyLevelUpdate | undefined;
-    /**
-     * <p>The update for level five.</p>
-     * @public
-     */
-    LevelFive?: HierarchyLevelUpdate | undefined;
-}
-/**
- * @public
- */
-export interface UpdateUserHierarchyStructureRequest {
-    /**
-     * <p>The hierarchy levels to update.</p>
-     * @public
-     */
-    HierarchyStructure: HierarchyStructureUpdate | undefined;
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}
-/**
- * @public
- */
-export interface UpdateUserIdentityInfoRequest {
-    /**
-     * <p>The identity information for the user.</p>
-     * @public
-     */
-    IdentityInfo: UserIdentityInfo | undefined;
-    /**
-     * <p>The identifier of the user account.</p>
-     * @public
-     */
-    UserId: string | undefined;
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}
-/**
- * @public
- */
-export interface UpdateUserPhoneConfigRequest {
-    /**
-     * <p>Information about phone configuration settings for the user.</p>
-     * @public
-     */
-    PhoneConfig: UserPhoneConfig | undefined;
-    /**
-     * <p>The identifier of the user account.</p>
-     * @public
-     */
-    UserId: string | undefined;
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}
-/**
- * @public
- */
-export interface UpdateUserProficienciesRequest {
-    /**
-     * <p> The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource
-     *    Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the user account.</p>
-     * @public
-     */
-    UserId: string | undefined;
-    /**
-     * <p>The proficiencies to be updated for the user. Proficiencies must first be associated to the
-     *    user. You can do this using AssociateUserProficiencies API.</p>
-     * @public
-     */
-    UserProficiencies: UserProficiency[] | undefined;
-}
-/**
- * @public
- */
-export interface UpdateUserRoutingProfileRequest {
-    /**
-     * <p>The identifier of the routing profile for the user.</p>
-     * @public
-     */
-    RoutingProfileId: string | undefined;
-    /**
-     * <p>The identifier of the user account.</p>
-     * @public
-     */
-    UserId: string | undefined;
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}
-/**
- * @public
- */
-export interface UpdateUserSecurityProfilesRequest {
-    /**
-     * <p>The identifiers of the security profiles for the user.</p>
-     * @public
-     */
-    SecurityProfileIds: string[] | undefined;
-    /**
-     * <p>The identifier of the user account.</p>
-     * @public
-     */
-    UserId: string | undefined;
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-}
-/**
- * @public
- */
-export interface UpdateViewContentRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
-     *    the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
-     *    used.</p>
-     * @public
-     */
-    ViewId: string | undefined;
-    /**
-     * <p>Indicates the view status as either <code>SAVED</code> or <code>PUBLISHED</code>. The
-     *     <code>PUBLISHED</code> status will initiate validation on the content.</p>
-     * @public
-     */
-    Status: ViewStatus | undefined;
-    /**
-     * <p>View content containing all content necessary to render a view except for runtime input data
-     *    and the runtime input schema, which is auto-generated by this operation.</p>
-     *          <p>The total uncompressed content has a maximum file size of 400kB.</p>
-     * @public
-     */
-    Content: ViewInputContent | undefined;
-}
-/**
- * @public
- */
-export interface UpdateViewContentResponse {
-    /**
-     * <p>A view resource object. Contains metadata and content necessary to render the view.</p>
-     * @public
-     */
-    View?: View | undefined;
-}
-/**
- * @public
- */
-export interface UpdateViewMetadataRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of
-     *    the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the view. Both <code>ViewArn</code> and <code>ViewId</code> can be
-     *    used.</p>
-     * @public
-     */
-    ViewId: string | undefined;
-    /**
-     * <p>The name of the view.</p>
-     * @public
-     */
-    Name?: string | undefined;
-    /**
-     * <p>The description of the view.</p>
-     * @public
-     */
-    Description?: string | undefined;
-}
-/**
- * @public
- */
-export interface UpdateViewMetadataResponse {
-}
-/**
- * <p>A value for a segment attribute. This is structured as a map where the key is
- *     <code>valueString</code> and the value is a string.</p>
- * @public
- */
-export interface SegmentAttributeValue {
-    /**
-     * <p>The value of a segment attribute.</p>
-     * @public
-     */
-    ValueString?: string | undefined;
-    /**
-     * <p>The value of a segment attribute.</p>
-     * @public
-     */
-    ValueMap?: Record<string, SegmentAttributeValue> | undefined;
-    /**
-     * <p>The value of a segment attribute.</p>
-     * @public
-     */
-    ValueInteger?: number | undefined;
-}
-/**
- * <p>Information about an item from an evaluation form. The item must be either a section or a
- *    question.</p>
- * @public
- */
-export type EvaluationFormItem = EvaluationFormItem.QuestionMember | EvaluationFormItem.SectionMember | EvaluationFormItem.$UnknownMember;
-/**
- * @public
- */
-export declare namespace EvaluationFormItem {
-    /**
-     * <p>The information of the section.</p>
-     * @public
-     */
-    interface SectionMember {
-        Section: EvaluationFormSection;
-        Question?: never;
-        $unknown?: never;
-    }
-    /**
-     * <p>The information of the question.</p>
-     * @public
-     */
-    interface QuestionMember {
-        Section?: never;
-        Question: EvaluationFormQuestion;
-        $unknown?: never;
-    }
-    /**
-     * @public
-     */
-    interface $UnknownMember {
-        Section?: never;
-        Question?: never;
-        $unknown: [string, any];
-    }
-    interface Visitor<T> {
-        Section: (value: EvaluationFormSection) => T;
-        Question: (value: EvaluationFormQuestion) => T;
-        _: (name: string, value: any) => T;
-    }
-    const visit: <T>(value: EvaluationFormItem, visitor: Visitor<T>) => T;
-}
 /**
  * @internal
  */
@@ -6893,19 +6866,3 @@ export declare const StartWebRTCContactResponseFilterSensitiveLog: (obj: StartWe
  * @internal
  */
 export declare const UpdateEmailAddressMetadataRequestFilterSensitiveLog: (obj: UpdateEmailAddressMetadataRequest) => any;
-/**
- * @internal
- */
-export declare const UpdateUserIdentityInfoRequestFilterSensitiveLog: (obj: UpdateUserIdentityInfoRequest) => any;
-/**
- * @internal
- */
-export declare const UpdateViewContentRequestFilterSensitiveLog: (obj: UpdateViewContentRequest) => any;
-/**
- * @internal
- */
-export declare const UpdateViewContentResponseFilterSensitiveLog: (obj: UpdateViewContentResponse) => any;
-/**
- * @internal
- */
-export declare const UpdateViewMetadataRequestFilterSensitiveLog: (obj: UpdateViewMetadataRequest) => any;