@aws-sdk/client-connect 3.709.0 → 3.712.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (96) hide show
  1. package/README.md +56 -0
  2. package/dist-cjs/index.js +471 -95
  3. package/dist-es/Connect.js +14 -0
  4. package/dist-es/commands/CreateHoursOfOperationOverrideCommand.js +22 -0
  5. package/dist-es/commands/DeleteHoursOfOperationOverrideCommand.js +22 -0
  6. package/dist-es/commands/DescribeHoursOfOperationOverrideCommand.js +22 -0
  7. package/dist-es/commands/GetEffectiveHoursOfOperationsCommand.js +22 -0
  8. package/dist-es/commands/ListHoursOfOperationOverridesCommand.js +22 -0
  9. package/dist-es/commands/SearchHoursOfOperationOverridesCommand.js +22 -0
  10. package/dist-es/commands/UpdateHoursOfOperationOverrideCommand.js +22 -0
  11. package/dist-es/commands/UpdateUserIdentityInfoCommand.js +1 -1
  12. package/dist-es/commands/UpdateViewContentCommand.js +1 -1
  13. package/dist-es/commands/UpdateViewMetadataCommand.js +1 -1
  14. package/dist-es/commands/index.js +7 -0
  15. package/dist-es/models/models_0.js +9 -0
  16. package/dist-es/models/models_1.js +0 -17
  17. package/dist-es/models/models_2.js +37 -40
  18. package/dist-es/models/models_3.js +27 -0
  19. package/dist-es/pagination/ListHoursOfOperationOverridesPaginator.js +4 -0
  20. package/dist-es/pagination/SearchHoursOfOperationOverridesPaginator.js +4 -0
  21. package/dist-es/pagination/index.js +2 -0
  22. package/dist-es/protocols/Aws_restJson1.js +225 -1
  23. package/dist-types/Connect.d.ts +49 -0
  24. package/dist-types/ConnectClient.d.ts +9 -2
  25. package/dist-types/commands/CreateHoursOfOperationOverrideCommand.d.ts +111 -0
  26. package/dist-types/commands/CreateQueueCommand.d.ts +1 -2
  27. package/dist-types/commands/DeleteHoursOfOperationOverrideCommand.d.ts +87 -0
  28. package/dist-types/commands/DeleteTaskTemplateCommand.d.ts +1 -1
  29. package/dist-types/commands/DeleteTrafficDistributionGroupCommand.d.ts +1 -1
  30. package/dist-types/commands/DeleteUseCaseCommand.d.ts +1 -1
  31. package/dist-types/commands/DeleteUserCommand.d.ts +1 -1
  32. package/dist-types/commands/DescribeHoursOfOperationOverrideCommand.d.ts +109 -0
  33. package/dist-types/commands/GetEffectiveHoursOfOperationsCommand.d.ts +106 -0
  34. package/dist-types/commands/ListHoursOfOperationOverridesCommand.d.ts +115 -0
  35. package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +1 -2
  36. package/dist-types/commands/SearchContactFlowModulesCommand.d.ts +4 -0
  37. package/dist-types/commands/SearchHoursOfOperationOverridesCommand.d.ts +168 -0
  38. package/dist-types/commands/UpdateHoursOfOperationOverrideCommand.d.ts +109 -0
  39. package/dist-types/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +1 -1
  40. package/dist-types/commands/UpdateTaskTemplateCommand.d.ts +2 -1
  41. package/dist-types/commands/UpdateTrafficDistributionCommand.d.ts +1 -1
  42. package/dist-types/commands/UpdateUserHierarchyCommand.d.ts +1 -1
  43. package/dist-types/commands/UpdateUserHierarchyGroupNameCommand.d.ts +1 -1
  44. package/dist-types/commands/UpdateUserHierarchyStructureCommand.d.ts +1 -1
  45. package/dist-types/commands/UpdateUserIdentityInfoCommand.d.ts +1 -1
  46. package/dist-types/commands/UpdateUserPhoneConfigCommand.d.ts +1 -1
  47. package/dist-types/commands/UpdateUserProficienciesCommand.d.ts +1 -1
  48. package/dist-types/commands/UpdateUserRoutingProfileCommand.d.ts +1 -1
  49. package/dist-types/commands/UpdateUserSecurityProfilesCommand.d.ts +1 -1
  50. package/dist-types/commands/UpdateViewContentCommand.d.ts +1 -1
  51. package/dist-types/commands/UpdateViewMetadataCommand.d.ts +1 -1
  52. package/dist-types/commands/index.d.ts +7 -0
  53. package/dist-types/models/models_0.d.ts +134 -73
  54. package/dist-types/models/models_1.d.ts +274 -314
  55. package/dist-types/models/models_2.d.ts +443 -486
  56. package/dist-types/models/models_3.d.ts +532 -3
  57. package/dist-types/pagination/ListHoursOfOperationOverridesPaginator.d.ts +7 -0
  58. package/dist-types/pagination/SearchHoursOfOperationOverridesPaginator.d.ts +7 -0
  59. package/dist-types/pagination/index.d.ts +2 -0
  60. package/dist-types/protocols/Aws_restJson1.d.ts +63 -0
  61. package/dist-types/ts3.4/Connect.d.ts +119 -0
  62. package/dist-types/ts3.4/ConnectClient.d.ts +42 -0
  63. package/dist-types/ts3.4/commands/CreateHoursOfOperationOverrideCommand.d.ts +51 -0
  64. package/dist-types/ts3.4/commands/DeleteHoursOfOperationOverrideCommand.d.ts +47 -0
  65. package/dist-types/ts3.4/commands/DeleteTaskTemplateCommand.d.ts +1 -1
  66. package/dist-types/ts3.4/commands/DeleteTrafficDistributionGroupCommand.d.ts +1 -1
  67. package/dist-types/ts3.4/commands/DeleteUseCaseCommand.d.ts +1 -1
  68. package/dist-types/ts3.4/commands/DeleteUserCommand.d.ts +1 -1
  69. package/dist-types/ts3.4/commands/DescribeHoursOfOperationOverrideCommand.d.ts +51 -0
  70. package/dist-types/ts3.4/commands/GetEffectiveHoursOfOperationsCommand.d.ts +51 -0
  71. package/dist-types/ts3.4/commands/ListHoursOfOperationOverridesCommand.d.ts +51 -0
  72. package/dist-types/ts3.4/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +4 -2
  73. package/dist-types/ts3.4/commands/SearchHoursOfOperationOverridesCommand.d.ts +49 -0
  74. package/dist-types/ts3.4/commands/UpdateHoursOfOperationOverrideCommand.d.ts +47 -0
  75. package/dist-types/ts3.4/commands/UpdateTaskTemplateCommand.d.ts +2 -4
  76. package/dist-types/ts3.4/commands/UpdateTrafficDistributionCommand.d.ts +1 -1
  77. package/dist-types/ts3.4/commands/UpdateUserHierarchyCommand.d.ts +1 -1
  78. package/dist-types/ts3.4/commands/UpdateUserHierarchyGroupNameCommand.d.ts +1 -1
  79. package/dist-types/ts3.4/commands/UpdateUserHierarchyStructureCommand.d.ts +1 -1
  80. package/dist-types/ts3.4/commands/UpdateUserIdentityInfoCommand.d.ts +1 -1
  81. package/dist-types/ts3.4/commands/UpdateUserPhoneConfigCommand.d.ts +1 -1
  82. package/dist-types/ts3.4/commands/UpdateUserProficienciesCommand.d.ts +1 -1
  83. package/dist-types/ts3.4/commands/UpdateUserRoutingProfileCommand.d.ts +1 -1
  84. package/dist-types/ts3.4/commands/UpdateUserSecurityProfilesCommand.d.ts +1 -1
  85. package/dist-types/ts3.4/commands/UpdateViewContentCommand.d.ts +1 -1
  86. package/dist-types/ts3.4/commands/UpdateViewMetadataCommand.d.ts +1 -1
  87. package/dist-types/ts3.4/commands/index.d.ts +7 -0
  88. package/dist-types/ts3.4/models/models_0.d.ts +36 -18
  89. package/dist-types/ts3.4/models/models_1.d.ts +68 -99
  90. package/dist-types/ts3.4/models/models_2.d.ts +142 -157
  91. package/dist-types/ts3.4/models/models_3.d.ts +163 -2
  92. package/dist-types/ts3.4/pagination/ListHoursOfOperationOverridesPaginator.d.ts +11 -0
  93. package/dist-types/ts3.4/pagination/SearchHoursOfOperationOverridesPaginator.d.ts +11 -0
  94. package/dist-types/ts3.4/pagination/index.d.ts +2 -0
  95. package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +84 -0
  96. package/package.json +5 -5
@@ -27,6 +27,7 @@ import {
27
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  FlowAssociationResourceType,
28
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  FlowAssociationSummary,
29
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  HoursOfOperationConfig,
30
+ HoursOfOperationOverrideConfig,
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31
  InstanceStorageConfig,
31
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  InstanceStorageResourceType,
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  IntegrationType,
@@ -36,8 +37,8 @@ import {
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  MediaConcurrency,
37
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  OutboundCallerConfig,
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  OutboundEmailConfig,
40
+ OverrideTimeSlice,
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  ParticipantCapabilities,
40
- ParticipantRole,
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  PredefinedAttributeValues,
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  QueueReference,
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  QuickConnectConfig,
@@ -59,6 +60,24 @@ import {
59
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  VocabularyLanguageCode,
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  VocabularyState,
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  } from "./models_0";
63
+ export interface DeleteTaskTemplateRequest {
64
+ InstanceId: string | undefined;
65
+ TaskTemplateId: string | undefined;
66
+ }
67
+ export interface DeleteTaskTemplateResponse {}
68
+ export interface DeleteTrafficDistributionGroupRequest {
69
+ TrafficDistributionGroupId: string | undefined;
70
+ }
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+ export interface DeleteTrafficDistributionGroupResponse {}
72
+ export interface DeleteUseCaseRequest {
73
+ InstanceId: string | undefined;
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+ IntegrationAssociationId: string | undefined;
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+ UseCaseId: string | undefined;
76
+ }
77
+ export interface DeleteUserRequest {
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+ InstanceId: string | undefined;
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+ UserId: string | undefined;
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+ }
62
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  export interface DeleteUserHierarchyGroupRequest {
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  HierarchyGroupId: string | undefined;
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  InstanceId: string | undefined;
@@ -375,6 +394,24 @@ export interface HoursOfOperation {
375
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  export interface DescribeHoursOfOperationResponse {
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  HoursOfOperation?: HoursOfOperation | undefined;
377
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  }
397
+ export interface DescribeHoursOfOperationOverrideRequest {
398
+ InstanceId: string | undefined;
399
+ HoursOfOperationId: string | undefined;
400
+ HoursOfOperationOverrideId: string | undefined;
401
+ }
402
+ export interface HoursOfOperationOverride {
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+ HoursOfOperationOverrideId?: string | undefined;
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+ HoursOfOperationId?: string | undefined;
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+ HoursOfOperationArn?: string | undefined;
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+ Name?: string | undefined;
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+ Description?: string | undefined;
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+ Config?: HoursOfOperationOverrideConfig[] | undefined;
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+ EffectiveFrom?: string | undefined;
410
+ EffectiveTill?: string | undefined;
411
+ }
412
+ export interface DescribeHoursOfOperationOverrideResponse {
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+ HoursOfOperationOverride?: HoursOfOperationOverride | undefined;
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+ }
378
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  export interface DescribeInstanceRequest {
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  InstanceId: string | undefined;
380
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  }
@@ -1234,6 +1271,24 @@ export interface GetCurrentUserDataResponse {
1234
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  UserDataList?: UserData[] | undefined;
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  ApproximateTotalCount?: number | undefined;
1236
1273
  }
1274
+ export interface GetEffectiveHoursOfOperationsRequest {
1275
+ InstanceId: string | undefined;
1276
+ HoursOfOperationId: string | undefined;
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+ FromDate: string | undefined;
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+ ToDate: string | undefined;
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+ }
1280
+ export interface OperationalHour {
1281
+ Start?: OverrideTimeSlice | undefined;
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+ End?: OverrideTimeSlice | undefined;
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+ }
1284
+ export interface EffectiveHoursOfOperations {
1285
+ Date?: string | undefined;
1286
+ OperationalHours?: OperationalHour[] | undefined;
1287
+ }
1288
+ export interface GetEffectiveHoursOfOperationsResponse {
1289
+ EffectiveHoursOfOperationList?: EffectiveHoursOfOperations[] | undefined;
1290
+ TimeZone?: string | undefined;
1291
+ }
1237
1292
  export interface GetFederationTokenRequest {
1238
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  InstanceId: string | undefined;
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  }
@@ -1826,6 +1881,18 @@ export interface ListFlowAssociationsResponse {
1826
1881
  FlowAssociationSummaryList?: FlowAssociationSummary[] | undefined;
1827
1882
  NextToken?: string | undefined;
1828
1883
  }
1884
+ export interface ListHoursOfOperationOverridesRequest {
1885
+ InstanceId: string | undefined;
1886
+ HoursOfOperationId: string | undefined;
1887
+ NextToken?: string | undefined;
1888
+ MaxResults?: number | undefined;
1889
+ }
1890
+ export interface ListHoursOfOperationOverridesResponse {
1891
+ NextToken?: string | undefined;
1892
+ HoursOfOperationOverrideList?: HoursOfOperationOverride[] | undefined;
1893
+ LastModifiedRegion?: string | undefined;
1894
+ LastModifiedTime?: Date | undefined;
1895
+ }
1829
1896
  export interface ListHoursOfOperationsRequest {
1830
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  InstanceId: string | undefined;
1831
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  NextToken?: string | undefined;
@@ -2063,104 +2130,6 @@ export declare const RealTimeContactAnalysisSegmentType: {
2063
2130
  };
2064
2131
  export type RealTimeContactAnalysisSegmentType =
2065
2132
  (typeof RealTimeContactAnalysisSegmentType)[keyof typeof RealTimeContactAnalysisSegmentType];
2066
- export interface ListRealtimeContactAnalysisSegmentsV2Request {
2067
- InstanceId: string | undefined;
2068
- ContactId: string | undefined;
2069
- MaxResults?: number | undefined;
2070
- NextToken?: string | undefined;
2071
- OutputType: RealTimeContactAnalysisOutputType | undefined;
2072
- SegmentTypes: RealTimeContactAnalysisSegmentType[] | undefined;
2073
- }
2074
- export declare const RealTimeContactAnalysisSupportedChannel: {
2075
- readonly CHAT: "CHAT";
2076
- readonly VOICE: "VOICE";
2077
- };
2078
- export type RealTimeContactAnalysisSupportedChannel =
2079
- (typeof RealTimeContactAnalysisSupportedChannel)[keyof typeof RealTimeContactAnalysisSupportedChannel];
2080
- export declare const ArtifactStatus: {
2081
- readonly APPROVED: "APPROVED";
2082
- readonly IN_PROGRESS: "IN_PROGRESS";
2083
- readonly REJECTED: "REJECTED";
2084
- };
2085
- export type ArtifactStatus =
2086
- (typeof ArtifactStatus)[keyof typeof ArtifactStatus];
2087
- export interface RealTimeContactAnalysisAttachment {
2088
- AttachmentName: string | undefined;
2089
- ContentType?: string | undefined;
2090
- AttachmentId: string | undefined;
2091
- Status?: ArtifactStatus | undefined;
2092
- }
2093
- export type RealTimeContactAnalysisTimeData =
2094
- | RealTimeContactAnalysisTimeData.AbsoluteTimeMember
2095
- | RealTimeContactAnalysisTimeData.$UnknownMember;
2096
- export declare namespace RealTimeContactAnalysisTimeData {
2097
- interface AbsoluteTimeMember {
2098
- AbsoluteTime: Date;
2099
- $unknown?: never;
2100
- }
2101
- interface $UnknownMember {
2102
- AbsoluteTime?: never;
2103
- $unknown: [string, any];
2104
- }
2105
- interface Visitor<T> {
2106
- AbsoluteTime: (value: Date) => T;
2107
- _: (name: string, value: any) => T;
2108
- }
2109
- const visit: <T>(
2110
- value: RealTimeContactAnalysisTimeData,
2111
- visitor: Visitor<T>
2112
- ) => T;
2113
- }
2114
- export interface RealTimeContactAnalysisSegmentAttachments {
2115
- Id: string | undefined;
2116
- ParticipantId: string | undefined;
2117
- ParticipantRole: ParticipantRole | undefined;
2118
- DisplayName?: string | undefined;
2119
- Attachments: RealTimeContactAnalysisAttachment[] | undefined;
2120
- Time: RealTimeContactAnalysisTimeData | undefined;
2121
- }
2122
- export interface RealTimeContactAnalysisCharacterInterval {
2123
- BeginOffsetChar: number | undefined;
2124
- EndOffsetChar: number | undefined;
2125
- }
2126
- export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
2127
- Id: string | undefined;
2128
- CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
2129
- }
2130
- export interface RealTimeContactAnalysisPointOfInterest {
2131
- TranscriptItems?:
2132
- | RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[]
2133
- | undefined;
2134
- }
2135
- export interface RealTimeContactAnalysisCategoryDetails {
2136
- PointsOfInterest: RealTimeContactAnalysisPointOfInterest[] | undefined;
2137
- }
2138
- export interface RealTimeContactAnalysisSegmentCategories {
2139
- MatchedDetails:
2140
- | Record<string, RealTimeContactAnalysisCategoryDetails>
2141
- | undefined;
2142
- }
2143
- export interface RealTimeContactAnalysisSegmentEvent {
2144
- Id: string | undefined;
2145
- ParticipantId?: string | undefined;
2146
- ParticipantRole?: ParticipantRole | undefined;
2147
- DisplayName?: string | undefined;
2148
- EventType: string | undefined;
2149
- Time: RealTimeContactAnalysisTimeData | undefined;
2150
- }
2151
- export interface RealTimeContactAnalysisTranscriptItemWithContent {
2152
- Content?: string | undefined;
2153
- Id: string | undefined;
2154
- CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
2155
- }
2156
- export interface RealTimeContactAnalysisIssueDetected {
2157
- TranscriptItems:
2158
- | RealTimeContactAnalysisTranscriptItemWithContent[]
2159
- | undefined;
2160
- }
2161
- export interface RealTimeContactAnalysisSegmentIssues {
2162
- IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
2163
- }
2164
2133
  export declare const DescribeEmailAddressResponseFilterSensitiveLog: (
2165
2134
  obj: DescribeEmailAddressResponse
2166
2135
  ) => any;
@@ -3,7 +3,6 @@ import { ConnectServiceException as __BaseException } from "./ConnectServiceExce
3
3
  import {
4
4
  ActionSummary,
5
5
  AgentAvailabilityTimer,
6
- AgentConfig,
7
6
  AgentHierarchyGroups,
8
7
  AgentStatus,
9
8
  AgentStatusState,
@@ -13,11 +12,11 @@ import {
13
12
  ContactInitiationMethod,
14
13
  ControlPlaneAttributeFilter,
15
14
  CreatedByInfo,
16
- EvaluationFormQuestion,
17
15
  EventSourceName,
18
16
  FileStatusType,
19
17
  FileUseCaseType,
20
18
  HoursOfOperationConfig,
19
+ HoursOfOperationOverrideConfig,
21
20
  InstanceStorageConfig,
22
21
  InstanceStorageResourceType,
23
22
  MediaConcurrency,
@@ -40,11 +39,8 @@ import {
40
39
  TaskTemplateField,
41
40
  TaskTemplateStatus,
42
41
  UseCaseType,
43
- UserIdentityInfo,
44
42
  UserPhoneConfig,
45
43
  UserProficiency,
46
- View,
47
- ViewInputContent,
48
44
  ViewStatus,
49
45
  ViewType,
50
46
  VocabularyLanguageCode,
@@ -60,6 +56,7 @@ import {
60
56
  HierarchyGroup,
61
57
  HierarchyGroupSummary,
62
58
  HoursOfOperation,
59
+ HoursOfOperationOverride,
63
60
  InstanceAttributeType,
64
61
  PhoneNumberCountryCode,
65
62
  PhoneNumberType,
@@ -68,20 +65,110 @@ import {
68
65
  Queue,
69
66
  QueueStatus,
70
67
  QuickConnect,
71
- RealTimeContactAnalysisCharacterInterval,
72
- RealTimeContactAnalysisSegmentAttachments,
73
- RealTimeContactAnalysisSegmentCategories,
74
- RealTimeContactAnalysisSegmentEvent,
75
- RealTimeContactAnalysisSegmentIssues,
76
- RealTimeContactAnalysisSupportedChannel,
77
- RealTimeContactAnalysisTimeData,
68
+ RealTimeContactAnalysisOutputType,
69
+ RealTimeContactAnalysisSegmentType,
78
70
  RoutingProfile,
79
- SignInConfig,
80
71
  SortOrder,
81
- TelephonyConfig,
82
72
  TrafficDistributionGroupStatus,
83
73
  } from "./models_1";
84
- import { EvaluationFormSection } from "./models_3";
74
+ export interface ListRealtimeContactAnalysisSegmentsV2Request {
75
+ InstanceId: string | undefined;
76
+ ContactId: string | undefined;
77
+ MaxResults?: number | undefined;
78
+ NextToken?: string | undefined;
79
+ OutputType: RealTimeContactAnalysisOutputType | undefined;
80
+ SegmentTypes: RealTimeContactAnalysisSegmentType[] | undefined;
81
+ }
82
+ export declare const RealTimeContactAnalysisSupportedChannel: {
83
+ readonly CHAT: "CHAT";
84
+ readonly VOICE: "VOICE";
85
+ };
86
+ export type RealTimeContactAnalysisSupportedChannel =
87
+ (typeof RealTimeContactAnalysisSupportedChannel)[keyof typeof RealTimeContactAnalysisSupportedChannel];
88
+ export declare const ArtifactStatus: {
89
+ readonly APPROVED: "APPROVED";
90
+ readonly IN_PROGRESS: "IN_PROGRESS";
91
+ readonly REJECTED: "REJECTED";
92
+ };
93
+ export type ArtifactStatus =
94
+ (typeof ArtifactStatus)[keyof typeof ArtifactStatus];
95
+ export interface RealTimeContactAnalysisAttachment {
96
+ AttachmentName: string | undefined;
97
+ ContentType?: string | undefined;
98
+ AttachmentId: string | undefined;
99
+ Status?: ArtifactStatus | undefined;
100
+ }
101
+ export type RealTimeContactAnalysisTimeData =
102
+ | RealTimeContactAnalysisTimeData.AbsoluteTimeMember
103
+ | RealTimeContactAnalysisTimeData.$UnknownMember;
104
+ export declare namespace RealTimeContactAnalysisTimeData {
105
+ interface AbsoluteTimeMember {
106
+ AbsoluteTime: Date;
107
+ $unknown?: never;
108
+ }
109
+ interface $UnknownMember {
110
+ AbsoluteTime?: never;
111
+ $unknown: [string, any];
112
+ }
113
+ interface Visitor<T> {
114
+ AbsoluteTime: (value: Date) => T;
115
+ _: (name: string, value: any) => T;
116
+ }
117
+ const visit: <T>(
118
+ value: RealTimeContactAnalysisTimeData,
119
+ visitor: Visitor<T>
120
+ ) => T;
121
+ }
122
+ export interface RealTimeContactAnalysisSegmentAttachments {
123
+ Id: string | undefined;
124
+ ParticipantId: string | undefined;
125
+ ParticipantRole: ParticipantRole | undefined;
126
+ DisplayName?: string | undefined;
127
+ Attachments: RealTimeContactAnalysisAttachment[] | undefined;
128
+ Time: RealTimeContactAnalysisTimeData | undefined;
129
+ }
130
+ export interface RealTimeContactAnalysisCharacterInterval {
131
+ BeginOffsetChar: number | undefined;
132
+ EndOffsetChar: number | undefined;
133
+ }
134
+ export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
135
+ Id: string | undefined;
136
+ CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
137
+ }
138
+ export interface RealTimeContactAnalysisPointOfInterest {
139
+ TranscriptItems?:
140
+ | RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[]
141
+ | undefined;
142
+ }
143
+ export interface RealTimeContactAnalysisCategoryDetails {
144
+ PointsOfInterest: RealTimeContactAnalysisPointOfInterest[] | undefined;
145
+ }
146
+ export interface RealTimeContactAnalysisSegmentCategories {
147
+ MatchedDetails:
148
+ | Record<string, RealTimeContactAnalysisCategoryDetails>
149
+ | undefined;
150
+ }
151
+ export interface RealTimeContactAnalysisSegmentEvent {
152
+ Id: string | undefined;
153
+ ParticipantId?: string | undefined;
154
+ ParticipantRole?: ParticipantRole | undefined;
155
+ DisplayName?: string | undefined;
156
+ EventType: string | undefined;
157
+ Time: RealTimeContactAnalysisTimeData | undefined;
158
+ }
159
+ export interface RealTimeContactAnalysisTranscriptItemWithContent {
160
+ Content?: string | undefined;
161
+ Id: string | undefined;
162
+ CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
163
+ }
164
+ export interface RealTimeContactAnalysisIssueDetected {
165
+ TranscriptItems:
166
+ | RealTimeContactAnalysisTranscriptItemWithContent[]
167
+ | undefined;
168
+ }
169
+ export interface RealTimeContactAnalysisSegmentIssues {
170
+ IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
171
+ }
85
172
  export declare const RealTimeContactAnalysisPostContactSummaryFailureCode: {
86
173
  readonly FAILED_SAFETY_GUIDELINES: "FAILED_SAFETY_GUIDELINES";
87
174
  readonly INSUFFICIENT_CONVERSATION_CONTENT: "INSUFFICIENT_CONVERSATION_CONTENT";
@@ -722,9 +809,28 @@ export interface SearchEmailAddressesResponse {
722
809
  EmailAddresses?: EmailAddressMetadata[] | undefined;
723
810
  ApproximateTotalCount?: number | undefined;
724
811
  }
812
+ export declare const DateComparisonType: {
813
+ readonly EQUAL_TO: "EQUAL_TO";
814
+ readonly GREATER_THAN: "GREATER_THAN";
815
+ readonly GREATER_THAN_OR_EQUAL_TO: "GREATER_THAN_OR_EQUAL_TO";
816
+ readonly LESS_THAN: "LESS_THAN";
817
+ readonly LESS_THAN_OR_EQUAL_TO: "LESS_THAN_OR_EQUAL_TO";
818
+ };
819
+ export type DateComparisonType =
820
+ (typeof DateComparisonType)[keyof typeof DateComparisonType];
821
+ export interface DateCondition {
822
+ FieldName?: string | undefined;
823
+ Value?: string | undefined;
824
+ ComparisonType?: DateComparisonType | undefined;
825
+ }
725
826
  export interface HoursOfOperationSearchFilter {
726
827
  TagFilter?: ControlPlaneTagFilter | undefined;
727
828
  }
829
+ export interface SearchHoursOfOperationOverridesResponse {
830
+ HoursOfOperationOverrides?: HoursOfOperationOverride[] | undefined;
831
+ NextToken?: string | undefined;
832
+ ApproximateTotalCount?: number | undefined;
833
+ }
728
834
  export interface SearchHoursOfOperationsResponse {
729
835
  HoursOfOperations?: HoursOfOperation[] | undefined;
730
836
  NextToken?: string | undefined;
@@ -1430,6 +1536,27 @@ export interface UpdateHoursOfOperationRequest {
1430
1536
  TimeZone?: string | undefined;
1431
1537
  Config?: HoursOfOperationConfig[] | undefined;
1432
1538
  }
1539
+ export declare class ConditionalOperationFailedException extends __BaseException {
1540
+ readonly name: "ConditionalOperationFailedException";
1541
+ readonly $fault: "client";
1542
+ Message?: string | undefined;
1543
+ constructor(
1544
+ opts: __ExceptionOptionType<
1545
+ ConditionalOperationFailedException,
1546
+ __BaseException
1547
+ >
1548
+ );
1549
+ }
1550
+ export interface UpdateHoursOfOperationOverrideRequest {
1551
+ InstanceId: string | undefined;
1552
+ HoursOfOperationId: string | undefined;
1553
+ HoursOfOperationOverrideId: string | undefined;
1554
+ Name?: string | undefined;
1555
+ Description?: string | undefined;
1556
+ Config?: HoursOfOperationOverrideConfig[] | undefined;
1557
+ EffectiveFrom?: string | undefined;
1558
+ EffectiveTill?: string | undefined;
1559
+ }
1433
1560
  export interface UpdateInstanceAttributeRequest {
1434
1561
  InstanceId: string | undefined;
1435
1562
  AttributeType: InstanceAttributeType | undefined;
@@ -1572,17 +1699,6 @@ export interface UpdateQueueOutboundCallerConfigRequest {
1572
1699
  QueueId: string | undefined;
1573
1700
  OutboundCallerConfig: OutboundCallerConfig | undefined;
1574
1701
  }
1575
- export declare class ConditionalOperationFailedException extends __BaseException {
1576
- readonly name: "ConditionalOperationFailedException";
1577
- readonly $fault: "client";
1578
- Message?: string | undefined;
1579
- constructor(
1580
- opts: __ExceptionOptionType<
1581
- ConditionalOperationFailedException,
1582
- __BaseException
1583
- >
1584
- );
1585
- }
1586
1702
  export interface UpdateQueueOutboundEmailConfigRequest {
1587
1703
  InstanceId: string | undefined;
1588
1704
  QueueId: string | undefined;
@@ -1661,125 +1777,6 @@ export interface UpdateTaskTemplateRequest {
1661
1777
  Status?: TaskTemplateStatus | undefined;
1662
1778
  Fields?: TaskTemplateField[] | undefined;
1663
1779
  }
1664
- export interface UpdateTaskTemplateResponse {
1665
- InstanceId?: string | undefined;
1666
- Id?: string | undefined;
1667
- Arn?: string | undefined;
1668
- Name?: string | undefined;
1669
- Description?: string | undefined;
1670
- ContactFlowId?: string | undefined;
1671
- SelfAssignFlowId?: string | undefined;
1672
- Constraints?: TaskTemplateConstraints | undefined;
1673
- Defaults?: TaskTemplateDefaults | undefined;
1674
- Fields?: TaskTemplateField[] | undefined;
1675
- Status?: TaskTemplateStatus | undefined;
1676
- LastModifiedTime?: Date | undefined;
1677
- CreatedTime?: Date | undefined;
1678
- }
1679
- export interface UpdateTrafficDistributionRequest {
1680
- Id: string | undefined;
1681
- TelephonyConfig?: TelephonyConfig | undefined;
1682
- SignInConfig?: SignInConfig | undefined;
1683
- AgentConfig?: AgentConfig | undefined;
1684
- }
1685
- export interface UpdateTrafficDistributionResponse {}
1686
- export interface UpdateUserHierarchyRequest {
1687
- HierarchyGroupId?: string | undefined;
1688
- UserId: string | undefined;
1689
- InstanceId: string | undefined;
1690
- }
1691
- export interface UpdateUserHierarchyGroupNameRequest {
1692
- Name: string | undefined;
1693
- HierarchyGroupId: string | undefined;
1694
- InstanceId: string | undefined;
1695
- }
1696
- export interface HierarchyLevelUpdate {
1697
- Name: string | undefined;
1698
- }
1699
- export interface HierarchyStructureUpdate {
1700
- LevelOne?: HierarchyLevelUpdate | undefined;
1701
- LevelTwo?: HierarchyLevelUpdate | undefined;
1702
- LevelThree?: HierarchyLevelUpdate | undefined;
1703
- LevelFour?: HierarchyLevelUpdate | undefined;
1704
- LevelFive?: HierarchyLevelUpdate | undefined;
1705
- }
1706
- export interface UpdateUserHierarchyStructureRequest {
1707
- HierarchyStructure: HierarchyStructureUpdate | undefined;
1708
- InstanceId: string | undefined;
1709
- }
1710
- export interface UpdateUserIdentityInfoRequest {
1711
- IdentityInfo: UserIdentityInfo | undefined;
1712
- UserId: string | undefined;
1713
- InstanceId: string | undefined;
1714
- }
1715
- export interface UpdateUserPhoneConfigRequest {
1716
- PhoneConfig: UserPhoneConfig | undefined;
1717
- UserId: string | undefined;
1718
- InstanceId: string | undefined;
1719
- }
1720
- export interface UpdateUserProficienciesRequest {
1721
- InstanceId: string | undefined;
1722
- UserId: string | undefined;
1723
- UserProficiencies: UserProficiency[] | undefined;
1724
- }
1725
- export interface UpdateUserRoutingProfileRequest {
1726
- RoutingProfileId: string | undefined;
1727
- UserId: string | undefined;
1728
- InstanceId: string | undefined;
1729
- }
1730
- export interface UpdateUserSecurityProfilesRequest {
1731
- SecurityProfileIds: string[] | undefined;
1732
- UserId: string | undefined;
1733
- InstanceId: string | undefined;
1734
- }
1735
- export interface UpdateViewContentRequest {
1736
- InstanceId: string | undefined;
1737
- ViewId: string | undefined;
1738
- Status: ViewStatus | undefined;
1739
- Content: ViewInputContent | undefined;
1740
- }
1741
- export interface UpdateViewContentResponse {
1742
- View?: View | undefined;
1743
- }
1744
- export interface UpdateViewMetadataRequest {
1745
- InstanceId: string | undefined;
1746
- ViewId: string | undefined;
1747
- Name?: string | undefined;
1748
- Description?: string | undefined;
1749
- }
1750
- export interface UpdateViewMetadataResponse {}
1751
- export interface SegmentAttributeValue {
1752
- ValueString?: string | undefined;
1753
- ValueMap?: Record<string, SegmentAttributeValue> | undefined;
1754
- ValueInteger?: number | undefined;
1755
- }
1756
- export type EvaluationFormItem =
1757
- | EvaluationFormItem.QuestionMember
1758
- | EvaluationFormItem.SectionMember
1759
- | EvaluationFormItem.$UnknownMember;
1760
- export declare namespace EvaluationFormItem {
1761
- interface SectionMember {
1762
- Section: EvaluationFormSection;
1763
- Question?: never;
1764
- $unknown?: never;
1765
- }
1766
- interface QuestionMember {
1767
- Section?: never;
1768
- Question: EvaluationFormQuestion;
1769
- $unknown?: never;
1770
- }
1771
- interface $UnknownMember {
1772
- Section?: never;
1773
- Question?: never;
1774
- $unknown: [string, any];
1775
- }
1776
- interface Visitor<T> {
1777
- Section: (value: EvaluationFormSection) => T;
1778
- Question: (value: EvaluationFormQuestion) => T;
1779
- _: (name: string, value: any) => T;
1780
- }
1781
- const visit: <T>(value: EvaluationFormItem, visitor: Visitor<T>) => T;
1782
- }
1783
1780
  export declare const ViewSummaryFilterSensitiveLog: (obj: ViewSummary) => any;
1784
1781
  export declare const ListViewsResponseFilterSensitiveLog: (
1785
1782
  obj: ListViewsResponse
@@ -1876,15 +1873,3 @@ export declare const StartWebRTCContactResponseFilterSensitiveLog: (
1876
1873
  export declare const UpdateEmailAddressMetadataRequestFilterSensitiveLog: (
1877
1874
  obj: UpdateEmailAddressMetadataRequest
1878
1875
  ) => any;
1879
- export declare const UpdateUserIdentityInfoRequestFilterSensitiveLog: (
1880
- obj: UpdateUserIdentityInfoRequest
1881
- ) => any;
1882
- export declare const UpdateViewContentRequestFilterSensitiveLog: (
1883
- obj: UpdateViewContentRequest
1884
- ) => any;
1885
- export declare const UpdateViewContentResponseFilterSensitiveLog: (
1886
- obj: UpdateViewContentResponse
1887
- ) => any;
1888
- export declare const UpdateViewMetadataRequestFilterSensitiveLog: (
1889
- obj: UpdateViewMetadataRequest
1890
- ) => any;