@aws-sdk/client-connect 3.709.0 → 3.712.0

package/dist-types/models/models_1.d.ts

@@ -1,6 +1,77 @@
 import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
 import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
-import { AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentQualityMetrics, AgentsCriteria, AgentStatus, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, AudioQualityMetricsInfo, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactState, CreatedByInfo, DeviceInfo, DirectoryType, Distribution, EndpointType, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowAssociationSummary, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, OutboundCallerConfig, OutboundEmailConfig, ParticipantCapabilities, ParticipantRole, PredefinedAttributeValues, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceStatus, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UserIdentityInfo, UserPhoneConfig, View, VocabularyLanguageCode, VocabularyState } from "./models_0";
+import { AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentQualityMetrics, AgentsCriteria, AgentStatus, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, AudioQualityMetricsInfo, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactState, CreatedByInfo, DeviceInfo, DirectoryType, Distribution, EndpointType, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowAssociationSummary, HoursOfOperationConfig, HoursOfOperationOverrideConfig, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, OutboundCallerConfig, OutboundEmailConfig, OverrideTimeSlice, ParticipantCapabilities, PredefinedAttributeValues, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceStatus, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UserIdentityInfo, UserPhoneConfig, View, VocabularyLanguageCode, VocabularyState } from "./models_0";
+/**
+ * @public
+ */
+export interface DeleteTaskTemplateRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique identifier for the task template.</p>
+     * @public
+     */
+    TaskTemplateId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteTaskTemplateResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteTrafficDistributionGroupRequest {
+    /**
+     * <p>The identifier of the traffic distribution group.
+     * This can be the ID or the ARN of the traffic distribution group.</p>
+     * @public
+     */
+    TrafficDistributionGroupId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteTrafficDistributionGroupResponse {
+}
+/**
+ * @public
+ */
+export interface DeleteUseCaseRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the integration association.</p>
+     * @public
+     */
+    IntegrationAssociationId: string | undefined;
+    /**
+     * <p>The identifier for the use case.</p>
+     * @public
+     */
+    UseCaseId: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DeleteUserRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier of the user.</p>
+     * @public
+     */
+    UserId: string | undefined;
+}
 /**
  * @public
  */
@@ -1082,6 +1153,83 @@ export interface DescribeHoursOfOperationResponse {
      */
     HoursOfOperation?: HoursOfOperation | undefined;
 }
+/**
+ * @public
+ */
+export interface DescribeHoursOfOperationOverrideRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation override.</p>
+     * @public
+     */
+    HoursOfOperationOverrideId: string | undefined;
+}
+/**
+ * <p>Information about the hours of operations override.</p>
+ * @public
+ */
+export interface HoursOfOperationOverride {
+    /**
+     * <p>The identifier for the hours of operation override.</p>
+     * @public
+     */
+    HoursOfOperationOverrideId?: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationId?: string | undefined;
+    /**
+     * <p>The Amazon Resource Name (ARN) for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationArn?: string | undefined;
+    /**
+     * <p>The name of the hours of operation override.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>The description of the hours of operation override.</p>
+     * @public
+     */
+    Description?: string | undefined;
+    /**
+     * <p>Configuration information for the hours of operation override: day, start time, and end
+     *    time.</p>
+     * @public
+     */
+    Config?: HoursOfOperationOverrideConfig[] | undefined;
+    /**
+     * <p>The date from which the hours of operation override would be effective.</p>
+     * @public
+     */
+    EffectiveFrom?: string | undefined;
+    /**
+     * <p>The date till which the hours of operation override would be effective.</p>
+     * @public
+     */
+    EffectiveTill?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface DescribeHoursOfOperationOverrideResponse {
+    /**
+     * <p>Information about the hours of operations override. </p>
+     * @public
+     */
+    HoursOfOperationOverride?: HoursOfOperationOverride | undefined;
+}
 /**
  * @public
  */
@@ -4019,6 +4167,78 @@ export interface GetCurrentUserDataResponse {
      */
     ApproximateTotalCount?: number | undefined;
 }
+/**
+ * @public
+ */
+export interface GetEffectiveHoursOfOperationsRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation.</p>
+     * @public
+     */
+    HoursOfOperationId: string | undefined;
+    /**
+     * <p>The Date from when the hours of operation are listed.</p>
+     * @public
+     */
+    FromDate: string | undefined;
+    /**
+     * <p>The Date until when the hours of operation are listed.</p>
+     * @public
+     */
+    ToDate: string | undefined;
+}
+/**
+ * <p>Information about the hours of operations with the effective override applied.</p>
+ * @public
+ */
+export interface OperationalHour {
+    /**
+     * <p>The start time that your contact center opens.</p>
+     * @public
+     */
+    Start?: OverrideTimeSlice | undefined;
+    /**
+     * <p>The end time that your contact center closes.</p>
+     * @public
+     */
+    End?: OverrideTimeSlice | undefined;
+}
+/**
+ * <p>Information about the hours of operations with the effective override applied.</p>
+ * @public
+ */
+export interface EffectiveHoursOfOperations {
+    /**
+     * <p>The date that the hours of operation or overrides applies to.</p>
+     * @public
+     */
+    Date?: string | undefined;
+    /**
+     * <p>Information about the hours of operations with the effective override applied.</p>
+     * @public
+     */
+    OperationalHours?: OperationalHour[] | undefined;
+}
+/**
+ * @public
+ */
+export interface GetEffectiveHoursOfOperationsResponse {
+    /**
+     * <p>Information about the effective hours of operations</p>
+     * @public
+     */
+    EffectiveHoursOfOperationList?: EffectiveHoursOfOperations[] | undefined;
+    /**
+     * <p>The time zone for the hours of operation.</p>
+     * @public
+     */
+    TimeZone?: string | undefined;
+}
 /**
  * @public
  */
@@ -7502,6 +7722,59 @@ export interface ListFlowAssociationsResponse {
      */
     NextToken?: string | undefined;
 }
+/**
+ * @public
+ */
+export interface ListHoursOfOperationOverridesRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>The identifier for the hours of operation</p>
+     * @public
+     */
+    HoursOfOperationId: string | undefined;
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>The maximum number of results to return per page. The default MaxResult size is 100. Valid
+     *    Range: Minimum value of 1. Maximum value of 1000.</p>
+     * @public
+     */
+    MaxResults?: number | undefined;
+}
+/**
+ * @public
+ */
+export interface ListHoursOfOperationOverridesResponse {
+    /**
+     * <p>The token for the next set of results. Use the value returned in the previous response in
+     *    the next request to retrieve the next set of results.</p>
+     * @public
+     */
+    NextToken?: string | undefined;
+    /**
+     * <p>Information about the hours of operation override.</p>
+     * @public
+     */
+    HoursOfOperationOverrideList?: HoursOfOperationOverride[] | undefined;
+    /**
+     * <p>The AWS Region where this resource was last modified.</p>
+     * @public
+     */
+    LastModifiedRegion?: string | undefined;
+    /**
+     * <p>The timestamp when this resource was last modified.</p>
+     * @public
+     */
+    LastModifiedTime?: Date | undefined;
+}
 /**
  * @public
  */
@@ -8474,319 +8747,6 @@ export declare const RealTimeContactAnalysisSegmentType: {
  * @public
  */
 export type RealTimeContactAnalysisSegmentType = (typeof RealTimeContactAnalysisSegmentType)[keyof typeof RealTimeContactAnalysisSegmentType];
-/**
- * @public
- */
-export interface ListRealtimeContactAnalysisSegmentsV2Request {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the contact in this instance of Amazon Connect. </p>
-     * @public
-     */
-    ContactId: string | undefined;
-    /**
-     * <p>The maximum number of results to return per page.</p>
-     * @public
-     */
-    MaxResults?: number | undefined;
-    /**
-     * <p>The token for the next set of results. Use the value returned in the previous
-     * response in the next request to retrieve the next set of results.</p>
-     * @public
-     */
-    NextToken?: string | undefined;
-    /**
-     * <p>The Contact Lens output type to be returned.</p>
-     * @public
-     */
-    OutputType: RealTimeContactAnalysisOutputType | undefined;
-    /**
-     * <p>Enum with segment types . Each value corresponds to a segment type returned in the segments
-     *    list of the API. Each segment type has its own structure. Different channels may have different
-     *    sets of supported segment types.</p>
-     * @public
-     */
-    SegmentTypes: RealTimeContactAnalysisSegmentType[] | undefined;
-}
-/**
- * @public
- * @enum
- */
-export declare const RealTimeContactAnalysisSupportedChannel: {
-    readonly CHAT: "CHAT";
-    readonly VOICE: "VOICE";
-};
-/**
- * @public
- */
-export type RealTimeContactAnalysisSupportedChannel = (typeof RealTimeContactAnalysisSupportedChannel)[keyof typeof RealTimeContactAnalysisSupportedChannel];
-/**
- * @public
- * @enum
- */
-export declare const ArtifactStatus: {
-    readonly APPROVED: "APPROVED";
-    readonly IN_PROGRESS: "IN_PROGRESS";
-    readonly REJECTED: "REJECTED";
-};
-/**
- * @public
- */
-export type ArtifactStatus = (typeof ArtifactStatus)[keyof typeof ArtifactStatus];
-/**
- * <p>Object that describes attached file. </p>
- * @public
- */
-export interface RealTimeContactAnalysisAttachment {
-    /**
-     * <p>A case-sensitive name of the attachment being uploaded. Can be redacted.</p>
-     * @public
-     */
-    AttachmentName: string | undefined;
-    /**
-     * <p>Describes the MIME file type of the attachment. For a list of supported file types, see
-     *     <a href="https://docs.aws.amazon.com/connect/latest/adminguide/feature-limits.html">Feature
-     *     specifications</a> in the <i>Amazon Connect Administrator
-     *    Guide</i>.</p>
-     * @public
-     */
-    ContentType?: string | undefined;
-    /**
-     * <p>A unique identifier for the attachment.</p>
-     * @public
-     */
-    AttachmentId: string | undefined;
-    /**
-     * <p>Status of the attachment.</p>
-     * @public
-     */
-    Status?: ArtifactStatus | undefined;
-}
-/**
- * <p>Object describing time with which the segment is associated. It can have different
- *    representations of time. Currently supported: absoluteTime</p>
- * @public
- */
-export type RealTimeContactAnalysisTimeData = RealTimeContactAnalysisTimeData.AbsoluteTimeMember | RealTimeContactAnalysisTimeData.$UnknownMember;
-/**
- * @public
- */
-export declare namespace RealTimeContactAnalysisTimeData {
-    /**
-     * <p>Time represented in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example,
-     *    2019-11-08T02:41:28.172Z.</p>
-     * @public
-     */
-    interface AbsoluteTimeMember {
-        AbsoluteTime: Date;
-        $unknown?: never;
-    }
-    /**
-     * @public
-     */
-    interface $UnknownMember {
-        AbsoluteTime?: never;
-        $unknown: [string, any];
-    }
-    interface Visitor<T> {
-        AbsoluteTime: (value: Date) => T;
-        _: (name: string, value: any) => T;
-    }
-    const visit: <T>(value: RealTimeContactAnalysisTimeData, visitor: Visitor<T>) => T;
-}
-/**
- * <p>Segment containing list of attachments.</p>
- * @public
- */
-export interface RealTimeContactAnalysisSegmentAttachments {
-    /**
-     * <p>The identifier of the segment.</p>
-     * @public
-     */
-    Id: string | undefined;
-    /**
-     * <p>The identifier of the participant.</p>
-     * @public
-     */
-    ParticipantId: string | undefined;
-    /**
-     * <p>The role of the participant. For example, is it a customer, agent, or system.</p>
-     * @public
-     */
-    ParticipantRole: ParticipantRole | undefined;
-    /**
-     * <p>The display name of the participant. Can be redacted. </p>
-     * @public
-     */
-    DisplayName?: string | undefined;
-    /**
-     * <p>List of objects describing an individual attachment.</p>
-     * @public
-     */
-    Attachments: RealTimeContactAnalysisAttachment[] | undefined;
-    /**
-     * <p>Field describing the time of the event. It can have different representations of time.</p>
-     * @public
-     */
-    Time: RealTimeContactAnalysisTimeData | undefined;
-}
-/**
- * <p>Begin and end offsets for a part of text.</p>
- * @public
- */
-export interface RealTimeContactAnalysisCharacterInterval {
-    /**
-     * <p>The beginning of the character interval.</p>
-     * @public
-     */
-    BeginOffsetChar: number | undefined;
-    /**
-     * <p>The end of the character interval.</p>
-     * @public
-     */
-    EndOffsetChar: number | undefined;
-}
-/**
- * <p>Transcript representation containing Id and list of character intervals that are associated
- *    with analysis data. For example, this object within a
- *     <code>RealTimeContactAnalysisPointOfInterest</code> in <code>Category.MatchedDetails</code>
- *    would have character interval describing part of the text that matched category.</p>
- * @public
- */
-export interface RealTimeContactAnalysisTranscriptItemWithCharacterOffsets {
-    /**
-     * <p>Transcript identifier. Matches the identifier from one of the TranscriptSegments.</p>
-     * @public
-     */
-    Id: string | undefined;
-    /**
-     * <p>List of character intervals within transcript content/text.</p>
-     * @public
-     */
-    CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
-}
-/**
- * <p>The section of the contact transcript segment that category rule was detected.</p>
- * @public
- */
-export interface RealTimeContactAnalysisPointOfInterest {
-    /**
-     * <p>List of the transcript items (segments) that are associated with a given point of interest.
-     *   </p>
-     * @public
-     */
-    TranscriptItems?: RealTimeContactAnalysisTranscriptItemWithCharacterOffsets[] | undefined;
-}
-/**
- * <p>Provides information about the category rule that was matched.</p>
- * @public
- */
-export interface RealTimeContactAnalysisCategoryDetails {
-    /**
-     * <p>List of PointOfInterest - objects describing a single match of a rule.</p>
-     * @public
-     */
-    PointsOfInterest: RealTimeContactAnalysisPointOfInterest[] | undefined;
-}
-/**
- * <p>The matched category rules.</p>
- * @public
- */
-export interface RealTimeContactAnalysisSegmentCategories {
-    /**
-     * <p>Map between the name of the matched rule and RealTimeContactAnalysisCategoryDetails.</p>
-     * @public
-     */
-    MatchedDetails: Record<string, RealTimeContactAnalysisCategoryDetails> | undefined;
-}
-/**
- * <p>Segment type describing a contact event.</p>
- * @public
- */
-export interface RealTimeContactAnalysisSegmentEvent {
-    /**
-     * <p>The identifier of the contact event.</p>
-     * @public
-     */
-    Id: string | undefined;
-    /**
-     * <p>The identifier of the participant.</p>
-     * @public
-     */
-    ParticipantId?: string | undefined;
-    /**
-     * <p>The role of the participant. For example, is it a customer, agent, or system.</p>
-     * @public
-     */
-    ParticipantRole?: ParticipantRole | undefined;
-    /**
-     * <p>The display name of the participant. Can be redacted.</p>
-     * @public
-     */
-    DisplayName?: string | undefined;
-    /**
-     * <p>Type of the event. For example,
-     *     <code>application/vnd.amazonaws.connect.event.participant.left</code>.</p>
-     * @public
-     */
-    EventType: string | undefined;
-    /**
-     * <p>Field describing the time of the event. It can have different representations of time.</p>
-     * @public
-     */
-    Time: RealTimeContactAnalysisTimeData | undefined;
-}
-/**
- * <p>Transcript representation containing Id, Content and list of character intervals that are
- *    associated with analysis data. For example, this object within an issue detected would describe
- *    both content that contains identified issue and intervals where that content is taken
- *    from.</p>
- * @public
- */
-export interface RealTimeContactAnalysisTranscriptItemWithContent {
-    /**
-     * <p>Part of the transcript content that contains identified issue. Can be redacted</p>
-     * @public
-     */
-    Content?: string | undefined;
-    /**
-     * <p>Transcript identifier. Matches the identifier from one of the TranscriptSegments.</p>
-     * @public
-     */
-    Id: string | undefined;
-    /**
-     * <p>Begin and end offsets for a part of text.</p>
-     * @public
-     */
-    CharacterOffsets?: RealTimeContactAnalysisCharacterInterval | undefined;
-}
-/**
- * <p>Potential issues that are detected based on an artificial intelligence analysis of each turn
- *    in the conversation.</p>
- * @public
- */
-export interface RealTimeContactAnalysisIssueDetected {
-    /**
-     * <p>List of the transcript items (segments) that are associated with a given issue.</p>
-     * @public
-     */
-    TranscriptItems: RealTimeContactAnalysisTranscriptItemWithContent[] | undefined;
-}
-/**
- * <p>Segment type containing a list of detected issues.</p>
- * @public
- */
-export interface RealTimeContactAnalysisSegmentIssues {
-    /**
-     * <p>List of the issues detected.</p>
-     * @public
-     */
-    IssuesDetected: RealTimeContactAnalysisIssueDetected[] | undefined;
-}
 /**
  * @internal
  */