@aws-sdk/client-connect 3.699.0 → 3.703.0

package/dist-types/models/models_2.d.ts

@@ -1,72 +1,7 @@
 import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
 import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
-import { ActionSummary, AgentAvailabilityTimer, AgentConfig, AgentHierarchyGroups, AgentStatus, AgentStatusState, AllowedCapabilities, Application, Channel, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, Endpoint, EvaluationFormQuestion, EventSourceName, FileStatusType, FileUseCaseType, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, OutboundEmailConfig, ParticipantRole, PredefinedAttributeValues, QuickConnectConfig, Reference, RehydrationType, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, SegmentAttributeValue, StringComparisonType, StringCondition, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
-import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, EvaluationAnswerData, EvaluationNote, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QuickConnect, RealTimeContactAnalysisSegmentAttachments, RealTimeContactAnalysisSegmentCategories, RealTimeContactAnalysisSegmentEvent, RealTimeContactAnalysisSegmentIssues, RealTimeContactAnalysisSegmentPostContactSummary, RealTimeContactAnalysisSupportedChannel, RealTimeContactAnalysisTimeData, RealTimeContactAnalysisTranscriptItemRedaction, RoutingProfile, SignInConfig, SortOrder, TelephonyConfig, TrafficDistributionGroupStatus } from "./models_1";
-/**
- * @public
- * @enum
- */
-export declare const RealTimeContactAnalysisSentimentLabel: {
-    readonly NEGATIVE: "NEGATIVE";
-    readonly NEUTRAL: "NEUTRAL";
-    readonly POSITIVE: "POSITIVE";
-};
-/**
- * @public
- */
-export type RealTimeContactAnalysisSentimentLabel = (typeof RealTimeContactAnalysisSentimentLabel)[keyof typeof RealTimeContactAnalysisSentimentLabel];
-/**
- * <p>The analyzed transcript segment.</p>
- * @public
- */
-export interface RealTimeContactAnalysisSegmentTranscript {
-    /**
-     * <p>The identifier of the transcript.</p>
-     * @public
-     */
-    Id: string | undefined;
-    /**
-     * <p>The identifier of the participant.</p>
-     * @public
-     */
-    ParticipantId: string | undefined;
-    /**
-     * <p>The role of the participant. For example, is it a customer, agent, or system.</p>
-     * @public
-     */
-    ParticipantRole: ParticipantRole | undefined;
-    /**
-     * <p>The display name of the participant.</p>
-     * @public
-     */
-    DisplayName?: string | undefined;
-    /**
-     * <p>The content of the transcript. Can be redacted.</p>
-     * @public
-     */
-    Content: string | undefined;
-    /**
-     * <p>The type of content of the item. For example, <code>text/plain</code>.</p>
-     * @public
-     */
-    ContentType?: string | undefined;
-    /**
-     * <p>Field describing the time of the event. It can have different representations of time.</p>
-     * @public
-     */
-    Time: RealTimeContactAnalysisTimeData | undefined;
-    /**
-     * <p>Object describing redaction that was applied to the transcript. If transcript has the field
-     *    it means part of the transcript was redacted.</p>
-     * @public
-     */
-    Redaction?: RealTimeContactAnalysisTranscriptItemRedaction | undefined;
-    /**
-     * <p>The sentiment detected for this piece of transcript.</p>
-     * @public
-     */
-    Sentiment?: RealTimeContactAnalysisSentimentLabel | undefined;
-}
+import { ActionSummary, AgentAvailabilityTimer, AgentConfig, AgentHierarchyGroups, AgentStatus, AgentStatusState, AllowedCapabilities, Application, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ControlPlaneAttributeFilter, CreatedByInfo, EvaluationFormQuestion, EvaluationFormScoringStrategy, EventSourceName, FileStatusType, FileUseCaseType, HoursOfOperationConfig, InitiateAs, InstanceStorageConfig, InstanceStorageResourceType, MediaConcurrency, MonitorCapability, OutboundCallerConfig, OutboundEmailConfig, ParticipantRole, PredefinedAttributeValues, QuickConnectConfig, Reference, RehydrationType, RoutingProfileQueueConfig, RuleAction, RulePublishStatus, StringComparisonType, StringCondition, TagCondition, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UseCaseType, UserIdentityInfo, UserInfo, UserPhoneConfig, UserProficiency, View, ViewInputContent, ViewStatus, ViewType, VocabularyLanguageCode, VocabularyState } from "./models_0";
+import { ContactFlow, ContactFlowModule, ContactFlowModuleState, ContactFlowState, EvaluationAnswerData, EvaluationNote, HierarchyGroup, HierarchyGroupSummary, HoursOfOperation, InstanceAttributeType, PhoneNumberCountryCode, PhoneNumberType, PredefinedAttribute, Prompt, Queue, QueueStatus, QuickConnect, RealTimeContactAnalysisSegmentAttachments, RealTimeContactAnalysisSegmentCategories, RealTimeContactAnalysisSegmentEvent, RealTimeContactAnalysisSegmentIssues, RealTimeContactAnalysisSegmentPostContactSummary, RealTimeContactAnalysisSegmentTranscript, RealTimeContactAnalysisSupportedChannel, RoutingProfile, SignInConfig, SortOrder, TelephonyConfig, TrafficDistributionGroupStatus } from "./models_1";
 /**
  * <p>An analyzed segment for a real-time analysis session.</p>
  * @public
@@ -218,7 +153,7 @@ export interface ListRealtimeContactAnalysisSegmentsV2Response {
 /**
  * <p>Thrown for analyzed content when requested OutputType was not enabled for a given contact.
  *    For example, if an OutputType.Raw was requested for a contact that had `RedactedOnly` Redaction
- *    policy set in Contact flow.</p>
+ *    policy set in the flow.</p>
  * @public
  */
 export declare class OutputTypeNotFoundException extends __BaseException {
@@ -1563,6 +1498,19 @@ export interface ResumeContactRequest {
  */
 export interface ResumeContactResponse {
 }
+/**
+ * @public
+ * @enum
+ */
+export declare const ContactRecordingType: {
+    readonly AGENT: "AGENT";
+    readonly IVR: "IVR";
+    readonly SCREEN: "SCREEN";
+};
+/**
+ * @public
+ */
+export type ContactRecordingType = (typeof ContactRecordingType)[keyof typeof ContactRecordingType];
 /**
  * @public
  */
@@ -1583,6 +1531,11 @@ export interface ResumeContactRecordingRequest {
      * @public
      */
     InitialContactId: string | undefined;
+    /**
+     * <p>The type of recording being operated on.</p>
+     * @public
+     */
+    ContactRecordingType?: ContactRecordingType | undefined;
 }
 /**
  * @public
@@ -1749,7 +1702,7 @@ export interface ContactFlowModuleSearchFilter {
  */
 export interface SearchContactFlowModulesResponse {
     /**
-     * <p>The search criteria to be used to return contact flow modules.</p>
+     * <p>The search criteria to be used to return flow modules.</p>
      * @public
      */
     ContactFlowModules?: ContactFlowModule[] | undefined;
@@ -1759,7 +1712,7 @@ export interface SearchContactFlowModulesResponse {
      */
     NextToken?: string | undefined;
     /**
-     * <p>The total number of contact flows which matched your search query.</p>
+     * <p>The total number of flows which matched your search query.</p>
      * @public
      */
     ApproximateTotalCount?: number | undefined;
@@ -1801,7 +1754,7 @@ export interface SearchContactFlowsResponse {
      */
     NextToken?: string | undefined;
     /**
-     * <p>The total number of contact flows which matched your search query.</p>
+     * <p>The total number of flows which matched your search query.</p>
      * @public
      */
     ApproximateTotalCount?: number | undefined;
@@ -1860,8 +1813,7 @@ export interface Transcript {
     MatchType?: SearchContactsMatchType | undefined;
 }
 /**
- * <p>A structure that defines search criteria for contacts using analysis outputs from Amazon
- *    Connect Contact Lens.</p>
+ * <p>A structure that defines search criteria for contacts using analysis outputs from Amazon Connect Contact Lens.</p>
  * @public
  */
 export interface ContactAnalysis {
@@ -1872,7 +1824,7 @@ export interface ContactAnalysis {
     Transcript?: Transcript | undefined;
 }
 /**
- * <p>The search criteria based on user-defned contact attribute key and values to search
+ * <p>The search criteria based on user-defined contact attribute key and values to search
  *    on.</p>
  * @public
  */
@@ -1908,33 +1860,35 @@ export interface SearchableContactAttributes {
     MatchType?: SearchContactsMatchType | undefined;
 }
 /**
- * <p></p>
+ * <p>The search criteria based on searchable segment attribute key and values to search
+ *    on.</p>
  * @public
  */
 export interface SearchableSegmentAttributesCriteria {
     /**
-     * <p></p>
+     * <p>The key containing a searchable segment attribute.</p>
      * @public
      */
     Key: string | undefined;
     /**
-     * <p></p>
+     * <p>The list of values to search for within a searchable segment attribute.</p>
      * @public
      */
     Values: string[] | undefined;
 }
 /**
- * <p></p>
+ * <p>The search criteria based on searchable segment attributes of a contact</p>
  * @public
  */
 export interface SearchableSegmentAttributes {
     /**
-     * <p></p>
+     * <p>The list of criteria based on searchable segment attributes.</p>
      * @public
      */
     Criteria: SearchableSegmentAttributesCriteria[] | undefined;
     /**
-     * <p></p>
+     * <p>The match type combining search criteria using multiple searchable segment
+     *    attributes.</p>
      * @public
      */
     MatchType?: SearchContactsMatchType | undefined;
@@ -1987,7 +1941,7 @@ export interface SearchCriteria {
      */
     SearchableContactAttributes?: SearchableContactAttributes | undefined;
     /**
-     * <p></p>
+     * <p>The search criteria based on searchable segment attributes of a contact.</p>
      * @public
      */
     SearchableSegmentAttributes?: SearchableSegmentAttributes | undefined;
@@ -2129,12 +2083,14 @@ export interface ContactSearchSummaryQueueInfo {
     EnqueueTimestamp?: Date | undefined;
 }
 /**
- * <p></p>
+ * <p>The value of a segment attribute. This is structured as a map with a single key-value pair.
+ *    The key 'valueString' indicates that the attribute type is a string, and its corresponding value
+ *    is the actual string value of the segment attribute.</p>
  * @public
  */
 export interface ContactSearchSummarySegmentAttributeValue {
     /**
-     * <p></p>
+     * <p>The value of a segment attribute represented as a string.</p>
      * @public
      */
     ValueString?: string | undefined;
@@ -2206,7 +2162,7 @@ export interface ContactSearchSummary {
      */
     ScheduledTimestamp?: Date | undefined;
     /**
-     * <p></p>
+     * <p>Set of segment attributes for a contact.</p>
      * @public
      */
     SegmentAttributes?: Record<string, ContactSearchSummarySegmentAttributeValue> | undefined;
@@ -2232,7 +2188,7 @@ export interface SearchContactsResponse {
     TotalCount?: number | undefined;
 }
 /**
- * <p></p>
+ * <p>Filters to be applied to search results.</p>
  * @public
  */
 export interface EmailAddressSearchFilter {
@@ -2254,32 +2210,32 @@ export interface EmailAddressSearchFilter {
     TagFilter?: ControlPlaneTagFilter | undefined;
 }
 /**
- * <p></p>
+ * <p>Contains information about an email address for a contact center.</p>
  * @public
  */
 export interface EmailAddressMetadata {
     /**
-     * <p></p>
+     * <p>The identifier of the email address.</p>
      * @public
      */
     EmailAddressId?: string | undefined;
     /**
-     * <p></p>
+     * <p>The Amazon Resource Name (ARN) of the email address.</p>
      * @public
      */
     EmailAddressArn?: string | undefined;
     /**
-     * <p></p>
+     * <p>The email address with the instance, in [^\s@]+@[^\s@]+\.[^\s@]+ format.</p>
      * @public
      */
     EmailAddress?: string | undefined;
     /**
-     * <p></p>
+     * <p>The description of the email address.</p>
      * @public
      */
     Description?: string | undefined;
     /**
-     * <p></p>
+     * <p>The display name of email address.</p>
      * @public
      */
     DisplayName?: string | undefined;
@@ -2289,17 +2245,17 @@ export interface EmailAddressMetadata {
  */
 export interface SearchEmailAddressesResponse {
     /**
-     * <p></p>
+     * <p>If there are additional results, this is the token for the next set of results.</p>
      * @public
      */
     NextToken?: string | undefined;
     /**
-     * <p></p>
+     * <p>List of email addresses matching SearchFilter and SearchCriteria </p>
      * @public
      */
     EmailAddresses?: EmailAddressMetadata[] | undefined;
     /**
-     * <p></p>
+     * <p>The total number of email addresses which matched your search query.</p>
      * @public
      */
     ApproximateTotalCount?: number | undefined;
@@ -2625,7 +2581,7 @@ export interface SearchResourceTagsRequest {
  */
 export interface TagSet {
     /**
-     * <p>The tag key in the tagSet.</p>
+     * <p>The tag key in the TagSet.</p>
      * @public
      */
     key?: string | undefined;
@@ -3369,15 +3325,15 @@ export interface SendChatIntegrationEventRequest {
     SourceId: string | undefined;
     /**
      * <p>Chat system identifier, used in part to uniquely identify chat. This is associated with the
-     *     Amazon Connect instance and flow to be used to start chats. For SMS, this is the phone
-     *    number destination of inbound SMS messages represented by an Amazon Pinpoint phone number
+     *     Amazon Connect instance and flow to be used to start chats. For Server Migration Service, this is the phone
+     *    number destination of inbound Server Migration Service messages represented by an Amazon Web Services End User Messaging phone number
      *    ARN.</p>
      * @public
      */
     DestinationId: string | undefined;
     /**
      * <p>Classification of a channel. This is used in part to uniquely identify chat. </p>
-     *          <p>Valid value: <code>["connect:sms"]</code>
+     *          <p>Valid value: <code>["connect:sms", connect:"WhatsApp"]</code>
      *          </p>
      * @public
      */
@@ -3412,28 +3368,28 @@ export interface SendChatIntegrationEventResponse {
     NewChatCreated?: boolean | undefined;
 }
 /**
- * <p></p>
+ * <p>Contains information about a source or destination email address</p>
  * @public
  */
 export interface EmailAddressInfo {
     /**
-     * <p></p>
+     * <p>The email address with the instance, in [^\s@]+@[^\s@]+\.[^\s@]+ format.</p>
      * @public
      */
     EmailAddress: string | undefined;
     /**
-     * <p></p>
+     * <p>The display name of email address.</p>
      * @public
      */
     DisplayName?: string | undefined;
 }
 /**
- * <p></p>
+ * <p>The additional recipients information of outbound email.</p>
  * @public
  */
 export interface OutboundAdditionalRecipients {
     /**
-     * <p></p>
+     * <p>The additional CC email address recipients information.</p>
      * @public
      */
     CcEmailAddresses?: EmailAddressInfo[] | undefined;
@@ -3451,96 +3407,102 @@ export declare const OutboundMessageSourceType: {
  */
 export type OutboundMessageSourceType = (typeof OutboundMessageSourceType)[keyof typeof OutboundMessageSourceType];
 /**
- * <p></p>
+ * <p>Information about the raw email body content.</p>
  * @public
  */
 export interface OutboundRawMessage {
     /**
-     * <p></p>
+     * <p>The email subject.</p>
      * @public
      */
     Subject: string | undefined;
     /**
-     * <p></p>
+     * <p>The email message body.</p>
      * @public
      */
     Body: string | undefined;
     /**
-     * <p></p>
+     * <p>Type of content, that is, <code>text/plain</code> or <code>text/html</code>.</p>
      * @public
      */
     ContentType: string | undefined;
 }
 /**
- * <p></p>
+ * <p>Information about the template attributes.</p>
  * @public
  */
 export interface TemplateAttributes {
     /**
-     * <p></p>
+     * <p>An object that specifies the custom attributes values to use for variables in the message
+     *    template. This object contains different categories of key-value pairs. Each key defines a
+     *    variable or placeholder in the message template. </p>
      * @public
      */
     CustomAttributes?: Record<string, string> | undefined;
     /**
-     * <p></p>
+     * <p>An object that specifies the customer profile attributes values to use for variables in the
+     *    message template. This object contains different categories of key-value pairs. Each key defines
+     *    a variable or placeholder in the message template. </p>
      * @public
      */
     CustomerProfileAttributes?: string | undefined;
 }
 /**
- * <p></p>
+ * <p>Information about template message configuration.</p>
  * @public
  */
 export interface TemplatedMessageConfig {
     /**
-     * <p></p>
+     * <p>The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain
+     *    the ARN.</p>
      * @public
      */
     KnowledgeBaseId: string | undefined;
     /**
-     * <p></p>
+     * <p>The identifier of the message template Id.</p>
      * @public
      */
     MessageTemplateId: string | undefined;
     /**
-     * <p></p>
+     * <p>Information about template attributes, that is, CustomAttributes or
+     *    CustomerProfileAttributes.</p>
      * @public
      */
     TemplateAttributes: TemplateAttributes | undefined;
 }
 /**
- * <p></p>
+ * <p>Information about email body content.</p>
  * @public
  */
 export interface OutboundEmailContent {
     /**
-     * <p></p>
+     * <p>The message source type, that is, <code>RAW</code> or <code>TEMPLATE</code>.</p>
      * @public
      */
     MessageSourceType: OutboundMessageSourceType | undefined;
     /**
-     * <p></p>
+     * <p>Information about template message configuration.</p>
      * @public
      */
     TemplatedMessageConfig?: TemplatedMessageConfig | undefined;
     /**
-     * <p></p>
+     * <p>The raw email body content.</p>
      * @public
      */
     RawMessage?: OutboundRawMessage | undefined;
 }
 /**
- * <p></p>
+ * <p>Information about the campaign.</p>
  * @public
  */
 export interface SourceCampaign {
     /**
-     * <p></p>
+     * <p>A unique identifier for a campaign.</p>
      * @public
      */
     CampaignId?: string | undefined;
     /**
-     * <p></p>
+     * <p>A unique identifier for a each request part of same campaign.</p>
      * @public
      */
     OutboundRequestId?: string | undefined;
@@ -3562,42 +3524,45 @@ export type TrafficType = (typeof TrafficType)[keyof typeof TrafficType];
  */
 export interface SendOutboundEmailRequest {
     /**
-     * <p></p>
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
     InstanceId: string | undefined;
     /**
-     * <p></p>
+     * <p>The email address to be used for sending email.</p>
      * @public
      */
     FromEmailAddress: EmailAddressInfo | undefined;
     /**
-     * <p></p>
+     * <p>The email address to send the email to.</p>
      * @public
      */
     DestinationEmailAddress: EmailAddressInfo | undefined;
     /**
-     * <p></p>
+     * <p>The additional recipients address of the email in CC.</p>
      * @public
      */
     AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
     /**
-     * <p></p>
+     * <p>The email message body to be sent to the newly created email.</p>
      * @public
      */
     EmailMessage: OutboundEmailContent | undefined;
     /**
-     * <p></p>
+     * <p>Denotes the class of traffic.</p>
      * @public
      */
     TrafficType: TrafficType | undefined;
     /**
-     * <p></p>
+     * <p>A Campaign object need for Campaign traffic type.</p>
      * @public
      */
     SourceCampaign?: SourceCampaign | undefined;
     /**
-     * <p></p>
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
     ClientToken?: string | undefined;
@@ -3642,12 +3607,15 @@ export interface StartAttachedFileUploadRequest {
     UrlExpiryInSeconds?: number | undefined;
     /**
      * <p>The use case for the file.</p>
+     *          <important>
+     *             <p> Only <code>ATTACHMENTS</code> are supported.</p>
+     *          </important>
      * @public
      */
     FileUseCaseType: FileUseCaseType | undefined;
     /**
-     * <p>The resource to which the attached file is (being) uploaded to. <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html">Cases</a> are the only
-     *    current supported resource.</p>
+     * <p>The resource to which the attached file is (being) uploaded to. The supported resources are
+     *     <a href="https://docs.aws.amazon.com/connect/latest/adminguide/cases.html">Cases</a> and <a href="https://docs.aws.amazon.com/connect/latest/adminguide/setup-email-channel.html">Email</a>.</p>
      *          <note>
      *             <p>This value must be a valid ARN.</p>
      *          </note>
@@ -3794,109 +3762,6 @@ export interface PersistentChat {
      */
     SourceContactId?: string | undefined;
 }
-/**
- * @public
- */
-export interface StartChatContactRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the flow for initiating the chat.
-     *    To
-     *    see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to <b>Routing</b>, <b>Contact Flows</b>. Choose the flow. On the
-     *    flow page, under the name of the flow, choose <b>Show additional flow
-     *     information</b>. The ContactFlowId is the last part of the ARN, shown here in bold: </p>
-     *          <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>
-     *          </p>
-     * @public
-     */
-    ContactFlowId: string | undefined;
-    /**
-     * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows just like any other contact attributes. </p>
-     *          <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys
-     *    can include only alphanumeric, dash, and underscore characters.</p>
-     * @public
-     */
-    Attributes?: Record<string, string> | undefined;
-    /**
-     * <p>Information identifying the participant.</p>
-     * @public
-     */
-    ParticipantDetails: ParticipantDetails | undefined;
-    /**
-     * <p>The initial message to be sent to the newly created chat. If you have a Lex bot in your
-     *    flow, the initial message is not delivered to the Lex bot.</p>
-     * @public
-     */
-    InitialMessage?: ChatMessage | undefined;
-    /**
-     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
-     *             request. If not provided, the Amazon Web Services
-     *             SDK populates this field. For more information about idempotency, see
-     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
-     * @public
-     */
-    ClientToken?: string | undefined;
-    /**
-     * <p>The total duration of the newly started chat session. If not specified, the chat session
-     *    duration defaults to 25 hour. The minimum configurable time is 60 minutes. The maximum
-     *    configurable time is 10,080 minutes (7 days).</p>
-     * @public
-     */
-    ChatDurationInMinutes?: number | undefined;
-    /**
-     * <p>The supported chat message content types. Supported types are <code>text/plain</code>,
-     *     <code>text/markdown</code>, <code>application/json</code>,
-     *     <code>application/vnd.amazonaws.connect.message.interactive</code>, and
-     *     <code>application/vnd.amazonaws.connect.message.interactive.response</code>. </p>
-     *          <p>Content types must always contain <code>text/plain</code>. You can then put any other
-     *    supported type in the list. For example, all the following lists are valid because they contain
-     *     <code>text/plain</code>: <code>[text/plain, text/markdown, application/json]</code>,
-     *     <code>[text/markdown, text/plain]</code>, <code>[text/plain, application/json,
-     *     application/vnd.amazonaws.connect.message.interactive.response]</code>. </p>
-     *          <note>
-     *             <p>The type <code>application/vnd.amazonaws.connect.message.interactive</code> is required to
-     *     use the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/show-view-block.html">Show
-     *      view</a> flow block.</p>
-     *          </note>
-     * @public
-     */
-    SupportedMessagingContentTypes?: string[] | undefined;
-    /**
-     * <p>Enable persistent chats. For more information about enabling persistent chat, and for
-     *    example use cases and how to configure for them, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html">Enable persistent chat</a>.</p>
-     * @public
-     */
-    PersistentChat?: PersistentChat | undefined;
-    /**
-     * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the
-     *    chat starting.</p>
-     *          <note>
-     *             <p>You cannot provide data for both RelatedContactId and PersistentChat. </p>
-     *          </note>
-     * @public
-     */
-    RelatedContactId?: string | undefined;
-    /**
-     * <p>A set of system defined key-value pairs stored on individual contact segments using an
-     *    attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in
-     *    flows.</p>
-     *          <p>Attribute keys can include only alphanumeric, -, and _.</p>
-     *          <p>This field can be used to show channel subtype, such as <code>connect:Guide</code>.</p>
-     *          <note>
-     *             <p>The types <code>application/vnd.amazonaws.connect.message.interactive</code> and
-     *      <code>application/vnd.amazonaws.connect.message.interactive.response</code> must be present in
-     *     the SupportedMessagingContentTypes field of this API in order to set
-     *      <code>SegmentAttributes</code> as \{<code> "connect:Subtype": \{"valueString" : "connect:Guide"
-     *      \}\}</code>.</p>
-     *          </note>
-     * @public
-     */
-    SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
-}
 /**
  * @public
  */
@@ -3968,6 +3833,17 @@ export interface StartContactEvaluationResponse {
      */
     EvaluationArn: string | undefined;
 }
+/**
+ * @public
+ * @enum
+ */
+export declare const IvrRecordingTrack: {
+    readonly ALL: "ALL";
+};
+/**
+ * @public
+ */
+export type IvrRecordingTrack = (typeof IvrRecordingTrack)[keyof typeof IvrRecordingTrack];
 /**
  * @public
  * @enum
@@ -3991,6 +3867,11 @@ export interface VoiceRecordingConfiguration {
      * @public
      */
     VoiceRecordingTrack?: VoiceRecordingTrack | undefined;
+    /**
+     * <p>Identifies which IVR track is being recorded.</p>
+     * @public
+     */
+    IvrRecordingTrack?: IvrRecordingTrack | undefined;
 }
 /**
  * @public
@@ -4063,33 +3944,33 @@ export interface StartContactStreamingResponse {
     StreamingId: string | undefined;
 }
 /**
- * <p></p>
+ * <p>The additional TO CC recipients information of inbound email.</p>
  * @public
  */
 export interface InboundAdditionalRecipients {
     /**
-     * <p></p>
+     * <p>The additional recipients information present in to list.</p>
      * @public
      */
     ToAddresses?: EmailAddressInfo[] | undefined;
     /**
-     * <p></p>
+     * <p>The additional recipients information present in cc list.</p>
      * @public
      */
     CcAddresses?: EmailAddressInfo[] | undefined;
 }
 /**
- * <p></p>
+ * <p>Information about the email attachment files.</p>
  * @public
  */
 export interface EmailAttachment {
     /**
-     * <p></p>
+     * <p>A case-sensitive name of the attached file being uploaded.</p>
      * @public
      */
     FileName: string | undefined;
     /**
-     * <p></p>
+     * <p>The pre-signed URLs for the S3 bucket where the email attachment is stored.</p>
      * @public
      */
     S3Url: string | undefined;
@@ -4121,43 +4002,43 @@ export declare const EmailHeaderType: {
  */
 export type EmailHeaderType = (typeof EmailHeaderType)[keyof typeof EmailHeaderType];
 /**
- * <p></p>
+ * <p>Information about the raw email body content.</p>
  * @public
  */
 export interface InboundRawMessage {
     /**
-     * <p></p>
+     * <p>The email subject.</p>
      * @public
      */
     Subject: string | undefined;
     /**
-     * <p></p>
+     * <p>The email message body.</p>
      * @public
      */
     Body: string | undefined;
     /**
-     * <p></p>
+     * <p>Type of content, that is, <code>text/plain</code> or <code>text/html</code>.</p>
      * @public
      */
     ContentType: string | undefined;
     /**
-     * <p></p>
+     * <p>Headers present in inbound email.</p>
      * @public
      */
     Headers?: Partial<Record<EmailHeaderType, string>> | undefined;
 }
 /**
- * <p></p>
+ * <p>Information about email body content.</p>
  * @public
  */
 export interface InboundEmailContent {
     /**
-     * <p></p>
+     * <p>The message source type, that is, <code>RAW</code>.</p>
      * @public
      */
     MessageSourceType: InboundMessageSourceType | undefined;
     /**
-     * <p></p>
+     * <p>The raw email body content.</p>
      * @public
      */
     RawMessage?: InboundRawMessage | undefined;
@@ -4165,371 +4046,161 @@ export interface InboundEmailContent {
 /**
  * @public
  */
-export interface StartEmailContactRequest {
+export interface StartEmailContactResponse {
     /**
-     * <p></p>
+     * <p>The identifier of this contact within the Amazon Connect instance.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    ContactId?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface StartOutboundChatContactResponse {
     /**
-     * <p></p>
+     * <p>The identifier of this contact within the Amazon Connect instance.</p>
      * @public
      */
-    FromEmailAddress: EmailAddressInfo | undefined;
+    ContactId?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface StartOutboundEmailContactRequest {
     /**
-     * <p></p>
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
-    DestinationEmailAddress: string | undefined;
+    InstanceId: string | undefined;
     /**
-     * <p></p>
+     * <p>The identifier of the contact in this instance of Amazon Connect. </p>
      * @public
      */
-    Description?: string | undefined;
+    ContactId: string | undefined;
     /**
-     * <p></p>
+     * <p>The email address associated with the instance.</p>
      * @public
      */
-    References?: Record<string, Reference> | undefined;
+    FromEmailAddress?: EmailAddressInfo | undefined;
     /**
-     * <p></p>
+     * <p>The email address of the customer.</p>
      * @public
      */
-    Name?: string | undefined;
+    DestinationEmailAddress: EmailAddressInfo | undefined;
     /**
-     * <p></p>
+     * <p>The addtional recipients address of email in CC.</p>
      * @public
      */
-    EmailMessage: InboundEmailContent | undefined;
+    AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
     /**
-     * <p></p>
+     * <p>The email message body to be sent to the newly created email.</p>
      * @public
      */
-    AdditionalRecipients?: InboundAdditionalRecipients | undefined;
+    EmailMessage: OutboundEmailContent | undefined;
     /**
-     * <p></p>
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
-    Attachments?: EmailAttachment[] | undefined;
+    ClientToken?: string | undefined;
+}
+/**
+ * @public
+ */
+export interface StartOutboundEmailContactResponse {
     /**
-     * <p></p>
+     * <p>The identifier of the contact in this instance of Amazon Connect. </p>
      * @public
      */
-    ContactFlowId?: string | undefined;
+    ContactId?: string | undefined;
+}
+/**
+ * <p>Outbound calls to the destination number are not allowed.</p>
+ * @public
+ */
+export declare class DestinationNotAllowedException extends __BaseException {
+    readonly name: "DestinationNotAllowedException";
+    readonly $fault: "client";
     /**
-     * <p></p>
+     * <p>The message about the outbound calls.</p>
      * @public
      */
-    RelatedContactId?: string | undefined;
+    Message?: string | undefined;
     /**
-     * <p></p>
-     * @public
+     * @internal
      */
-    Attributes?: Record<string, string> | undefined;
+    constructor(opts: __ExceptionOptionType<DestinationNotAllowedException, __BaseException>);
+}
+/**
+ * <p>The contact is not permitted.</p>
+ * @public
+ */
+export declare class OutboundContactNotPermittedException extends __BaseException {
+    readonly name: "OutboundContactNotPermittedException";
+    readonly $fault: "client";
     /**
-     * <p></p>
+     * <p>The message about the contact.</p>
      * @public
      */
-    SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
+    Message?: string | undefined;
     /**
-     * <p></p>
-     * @public
+     * @internal
      */
-    ClientToken?: string | undefined;
+    constructor(opts: __ExceptionOptionType<OutboundContactNotPermittedException, __BaseException>);
 }
 /**
+ * <p>Configuration of the answering machine detection.</p>
  * @public
  */
-export interface StartEmailContactResponse {
+export interface AnswerMachineDetectionConfig {
+    /**
+     * <p>The flag to indicate if answer machine detection analysis needs to be performed for a voice
+     *    call. If set to <code>true</code>, <code>TrafficType</code> must be set as <code>CAMPAIGN</code>.
+     *   </p>
+     * @public
+     */
+    EnableAnswerMachineDetection?: boolean | undefined;
     /**
-     * <p></p>
+     * <p>Wait for the answering machine prompt.</p>
      * @public
      */
-    ContactId?: string | undefined;
+    AwaitAnswerMachinePrompt?: boolean | undefined;
 }
 /**
  * @public
  */
-export interface StartOutboundChatContactRequest {
+export interface StartOutboundVoiceContactRequest {
     /**
-     * <p>Information about the endpoint.</p>
+     * <p>The name of a voice contact that is shown to an agent in the Contact Control Panel
+     *    (CCP).</p>
      * @public
      */
-    SourceEndpoint: Endpoint | undefined;
+    Name?: string | undefined;
     /**
-     * <p>Information about the endpoint.</p>
+     * <p>A description of the voice contact that is shown to an agent in the Contact Control Panel
+     *    (CCP).</p>
      * @public
      */
-    DestinationEndpoint: Endpoint | undefined;
+    Description?: string | undefined;
     /**
-     * <p>The identifier of the Amazon Connect instance. You can find the instance ID in the
-     *    Amazon Resource Name (ARN) of the instance.</p>
+     * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Contacts can
+     *    have the following reference types at the time of creation: <code>URL</code> |
+     *     <code>NUMBER</code> | <code>STRING</code> | <code>DATE</code> | <code>EMAIL</code>.
+     *     <code>ATTACHMENT</code> is not a supported reference type during voice contact creation.</p>
      * @public
      */
-    InstanceId: string | undefined;
+    References?: Record<string, Reference> | undefined;
     /**
-     * <p>A set of system defined key-value pairs stored on individual contact segments using an
-     *    attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in
-     *    flows.</p>
-     *          <ul>
-     *             <li>
-     *                <p>Attribute keys can include only alphanumeric, <code>-</code>, and <code>_</code>.</p>
-     *             </li>
-     *             <li>
-     *                <p>This field can be used to show channel subtype, such as <code>connect:Guide</code> and
-     *       <code>connect:SMS</code>.</p>
-     *             </li>
-     *          </ul>
+     * <p>The <code>contactId</code> that is related to this contact. Linking voice, task, or chat by
+     *    using <code>RelatedContactID</code> copies over contact attributes from the related contact to
+     *    the new contact. All updates to user-defined attributes in the new contact are limited to the
+     *    individual contact ID. There are no limits to the number of contacts that can be linked by using
+     *     <code>RelatedContactId</code>. </p>
      * @public
      */
-    SegmentAttributes: Record<string, SegmentAttributeValue> | undefined;
-    /**
-     * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
-     * @public
-     */
-    Attributes?: Record<string, string> | undefined;
-    /**
-     * <p>The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect
-     *    console user interface, on the navigation menu go to <b>Routing, Contact
-     *     Flows</b>. Choose the flow. On the flow page, under the name of the flow, choose
-     *     <b>Show additional flow information</b>. The ContactFlowId is the last
-     *    part of the ARN, shown here in bold:</p>
-     *          <ul>
-     *             <li>
-     *                <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>123ec456-a007-89c0-1234-xxxxxxxxxxxx</b>
-     *                </p>
-     *             </li>
-     *          </ul>
-     * @public
-     */
-    ContactFlowId: string | undefined;
-    /**
-     * <p>The total duration of the newly started chat session. If not specified, the chat session
-     *    duration defaults to 25 hour. The minimum configurable time is 60 minutes. The maximum
-     *    configurable time is 10,080 minutes (7 days).</p>
-     * @public
-     */
-    ChatDurationInMinutes?: number | undefined;
-    /**
-     * <p>The customer's details.</p>
-     * @public
-     */
-    ParticipantDetails?: ParticipantDetails | undefined;
-    /**
-     * <p>A chat message.</p>
-     * @public
-     */
-    InitialSystemMessage?: ChatMessage | undefined;
-    /**
-     * <p>The unique identifier for an Amazon Connect contact. This identifier is related to the
-     *    contact starting.</p>
-     * @public
-     */
-    RelatedContactId?: string | undefined;
-    /**
-     * <p>The supported chat message content types. Supported types are:</p>
-     *          <ul>
-     *             <li>
-     *                <p>
-     *                   <code>text/plain</code>
-     *                </p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>text/markdown</code>
-     *                </p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>application/json,
-     *      application/vnd.amazonaws.connect.message.interactive</code>
-     *                </p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>application/vnd.amazonaws.connect.message.interactive.response</code>
-     *                </p>
-     *             </li>
-     *          </ul>
-     *          <p>Content types must always contain <code>text/plain</code>. You can then put any other
-     *    supported type in the list. For example, all the following lists are valid because they contain
-     *     <code>text/plain</code>:</p>
-     *          <ul>
-     *             <li>
-     *                <p>
-     *                   <code>[text/plain, text/markdown, application/json]</code>
-     *                </p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>[text/markdown, text/plain]</code>
-     *                </p>
-     *             </li>
-     *             <li>
-     *                <p>
-     *                   <code>[text/plain, application/json,
-     *       application/vnd.amazonaws.connect.message.interactive.response]</code>
-     *                </p>
-     *             </li>
-     *          </ul>
-     * @public
-     */
-    SupportedMessagingContentTypes?: string[] | undefined;
-    /**
-     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
-     *    request. If not provided, the AWS SDK populates this field. For more information about
-     *    idempotency, see <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making
-     *     retries safe with idempotent APIs</a>. The token is valid for 7 days after creation. If a
-     *    contact is already started, the contact ID is returned.</p>
-     * @public
-     */
-    ClientToken?: string | undefined;
-}
-/**
- * @public
- */
-export interface StartOutboundChatContactResponse {
-    /**
-     * <p>The identifier of this contact within the Amazon Connect instance.</p>
-     * @public
-     */
-    ContactId?: string | undefined;
-}
-/**
- * @public
- */
-export interface StartOutboundEmailContactRequest {
-    /**
-     * <p></p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p></p>
-     * @public
-     */
-    ContactId: string | undefined;
-    /**
-     * <p></p>
-     * @public
-     */
-    FromEmailAddress?: EmailAddressInfo | undefined;
-    /**
-     * <p></p>
-     * @public
-     */
-    DestinationEmailAddress: EmailAddressInfo | undefined;
-    /**
-     * <p></p>
-     * @public
-     */
-    AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
-    /**
-     * <p></p>
-     * @public
-     */
-    EmailMessage: OutboundEmailContent | undefined;
-    /**
-     * <p></p>
-     * @public
-     */
-    ClientToken?: string | undefined;
-}
-/**
- * @public
- */
-export interface StartOutboundEmailContactResponse {
-    /**
-     * <p></p>
-     * @public
-     */
-    ContactId?: string | undefined;
-}
-/**
- * <p>Outbound calls to the destination number are not allowed.</p>
- * @public
- */
-export declare class DestinationNotAllowedException extends __BaseException {
-    readonly name: "DestinationNotAllowedException";
-    readonly $fault: "client";
-    /**
-     * <p>The message about the outbound calls.</p>
-     * @public
-     */
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<DestinationNotAllowedException, __BaseException>);
-}
-/**
- * <p>The contact is not permitted.</p>
- * @public
- */
-export declare class OutboundContactNotPermittedException extends __BaseException {
-    readonly name: "OutboundContactNotPermittedException";
-    readonly $fault: "client";
-    /**
-     * <p>The message about the contact.</p>
-     * @public
-     */
-    Message?: string | undefined;
-    /**
-     * @internal
-     */
-    constructor(opts: __ExceptionOptionType<OutboundContactNotPermittedException, __BaseException>);
-}
-/**
- * <p>Configuration of the answering machine detection.</p>
- * @public
- */
-export interface AnswerMachineDetectionConfig {
-    /**
-     * <p>The flag to indicate if answer machine detection analysis needs to be performed for a voice
-     *    call. If set to <code>true</code>, <code>TrafficType</code> must be set as <code>CAMPAIGN</code>.
-     *   </p>
-     * @public
-     */
-    EnableAnswerMachineDetection?: boolean | undefined;
-    /**
-     * <p>Wait for the answering machine prompt.</p>
-     * @public
-     */
-    AwaitAnswerMachinePrompt?: boolean | undefined;
-}
-/**
- * @public
- */
-export interface StartOutboundVoiceContactRequest {
-    /**
-     * <p>The name of a voice contact that is shown to an agent in the Contact Control Panel
-     *    (CCP).</p>
-     * @public
-     */
-    Name?: string | undefined;
-    /**
-     * <p>A description of the voice contact that is shown to an agent in the Contact Control Panel
-     *    (CCP).</p>
-     * @public
-     */
-    Description?: string | undefined;
-    /**
-     * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Contacts can
-     *    have the following reference types at the time of creation: <code>URL</code> |
-     *     <code>NUMBER</code> | <code>STRING</code> | <code>DATE</code> | <code>EMAIL</code>.
-     *     <code>ATTACHMENT</code> is not a supported reference type during voice contact creation.</p>
-     * @public
-     */
-    References?: Record<string, Reference> | undefined;
-    /**
-     * <p>The <code>contactId</code> that is related to this contact. Linking voice, task, or chat by
-     *    using <code>RelatedContactID</code> copies over contact attributes from the related contact to
-     *    the new contact. All updates to user-defined attributes in the new contact are limited to the
-     *    individual contact ID. There are no limits to the number of contacts that can be linked by using
-     *     <code>RelatedContactId</code>. </p>
-     * @public
-     */
-    RelatedContactId?: string | undefined;
+    RelatedContactId?: string | undefined;
     /**
      * <p>The phone number of the customer, in E.164 format.</p>
      * @public
@@ -4639,101 +4310,6 @@ export interface StartScreenSharingRequest {
  */
 export interface StartScreenSharingResponse {
 }
-/**
- * @public
- */
-export interface StartTaskContactRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
-    /**
-     * <p>The identifier of the previous chat, voice, or task contact. Any updates to user-defined
-     *    attributes to task contacts linked using the same <code>PreviousContactID</code> will affect
-     *    every contact in the chain. There can be a maximum of 12 linked task contacts in a chain.</p>
-     * @public
-     */
-    PreviousContactId?: string | undefined;
-    /**
-     * <p>The identifier of the flow for initiating the tasks. To see the ContactFlowId in the Amazon Connect admin website,
-     *    on the navigation menu go to <b>Routing</b>, <b>Contact Flows</b>. Choose the flow. On the flow page, under the name of the flow, choose
-     *     <b>Show additional flow information</b>. The ContactFlowId is the last
-     *    part of the ARN, shown here in bold: </p>
-     *          <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>
-     *          </p>
-     * @public
-     */
-    ContactFlowId?: string | undefined;
-    /**
-     * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
-     *          <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys
-     *    can include only alphanumeric, dash, and underscore characters.</p>
-     * @public
-     */
-    Attributes?: Record<string, string> | undefined;
-    /**
-     * <p>The name of a task that is shown to an agent in the Contact Control Panel (CCP).</p>
-     * @public
-     */
-    Name: string | undefined;
-    /**
-     * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have
-     *    the following reference types at the time of creation: <code>URL</code> | <code>NUMBER</code> |
-     *     <code>STRING</code> | <code>DATE</code> | <code>EMAIL</code>. <code>ATTACHMENT</code> is not a
-     *    supported reference type during task creation.</p>
-     * @public
-     */
-    References?: Record<string, Reference> | undefined;
-    /**
-     * <p>A description of the task that is shown to an agent in the Contact Control Panel
-     *    (CCP).</p>
-     * @public
-     */
-    Description?: string | undefined;
-    /**
-     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
-     *             request. If not provided, the Amazon Web Services
-     *             SDK populates this field. For more information about idempotency, see
-     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
-     * @public
-     */
-    ClientToken?: string | undefined;
-    /**
-     * <p>The timestamp, in Unix Epoch seconds format, at which to start running the inbound flow. The scheduled time cannot be in the past. It must be within up to 6 days in future. </p>
-     * @public
-     */
-    ScheduledTime?: Date | undefined;
-    /**
-     * <p>A unique identifier for the task template. For more information about task templates, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/task-templates.html">Create task templates</a> in the
-     *      <i>Amazon Connect Administrator Guide</i>. </p>
-     * @public
-     */
-    TaskTemplateId?: string | undefined;
-    /**
-     * <p>The identifier for the quick connect. Tasks that are created by using <code>QuickConnectId</code> will use the
-     *    flow that is defined on agent or queue quick connect. For more information about quick connects,
-     *    see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/quick-connects.html">Create quick
-     *     connects</a>.</p>
-     * @public
-     */
-    QuickConnectId?: string | undefined;
-    /**
-     * <p>The contactId that is <a href="https://docs.aws.amazon.com/connect/latest/adminguide/tasks.html#linked-tasks">related</a> to this contact. Linking
-     *    tasks together by using <code>RelatedContactID</code> copies over contact attributes from the
-     *    related task contact to the new task contact. All updates to user-defined attributes in the new
-     *    task contact are limited to the individual contact ID, unlike what happens when tasks are linked
-     *    by using <code>PreviousContactID</code>. There are no limits to the number of contacts that can
-     *    be linked by using <code>RelatedContactId</code>. </p>
-     * @public
-     */
-    RelatedContactId?: string | undefined;
-    /**
-     * <p></p>
-     * @public
-     */
-    SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
-}
 /**
  * @public
  */
@@ -5039,6 +4615,11 @@ export interface StopContactRecordingRequest {
      * @public
      */
     InitialContactId: string | undefined;
+    /**
+     * <p>The type of recording being operated on.</p>
+     * @public
+     */
+    ContactRecordingType?: ContactRecordingType | undefined;
 }
 /**
  * @public
@@ -5142,6 +4723,11 @@ export interface SuspendContactRecordingRequest {
      * @public
      */
     InitialContactId: string | undefined;
+    /**
+     * <p>The type of recording being operated on.</p>
+     * @public
+     */
+    ContactRecordingType?: ContactRecordingType | undefined;
 }
 /**
  * @public
@@ -5376,40 +4962,15 @@ export interface UpdateAuthenticationProfileRequest {
     PeriodicSessionDuration?: number | undefined;
 }
 /**
+ * <p>Information about a queue.</p>
  * @public
  */
-export interface UpdateContactRequest {
-    /**
-     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
-     * @public
-     */
-    InstanceId: string | undefined;
+export interface QueueInfoInput {
     /**
-     * <p>The identifier of the contact. This is the identifier of the contact associated with the
-     *    first interaction with your contact center.</p>
+     * <p>The identifier of the queue.</p>
      * @public
      */
-    ContactId: string | undefined;
-    /**
-     * <p>The name of the contact.</p>
-     * @public
-     */
-    Name?: string | undefined;
-    /**
-     * <p>The description of the contact.</p>
-     * @public
-     */
-    Description?: string | undefined;
-    /**
-     * <p>Well-formed data on contact, shown to agents on Contact Control Panel (CCP).</p>
-     * @public
-     */
-    References?: Record<string, Reference> | undefined;
-    /**
-     * <p></p>
-     * @public
-     */
-    SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
+    Id?: string | undefined;
 }
 /**
  * @public
@@ -5700,27 +5261,30 @@ export interface UpdateContactScheduleResponse {
  */
 export interface UpdateEmailAddressMetadataRequest {
     /**
-     * <p></p>
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
     InstanceId: string | undefined;
     /**
-     * <p></p>
+     * <p>The identifier of the email address.</p>
      * @public
      */
     EmailAddressId: string | undefined;
     /**
-     * <p></p>
+     * <p>The description of the email address.</p>
      * @public
      */
     Description?: string | undefined;
     /**
-     * <p></p>
+     * <p>The display name of email address.</p>
      * @public
      */
     DisplayName?: string | undefined;
     /**
-     * <p></p>
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
      * @public
      */
     ClientToken?: string | undefined;
@@ -5730,12 +5294,12 @@ export interface UpdateEmailAddressMetadataRequest {
  */
 export interface UpdateEmailAddressMetadataResponse {
     /**
-     * <p></p>
+     * <p>The identifier of the email address.</p>
      * @public
      */
     EmailAddressId?: string | undefined;
     /**
-     * <p></p>
+     * <p>The Amazon Resource Name (ARN) of the email address.</p>
      * @public
      */
     EmailAddressArn?: string | undefined;
@@ -6242,7 +5806,7 @@ export interface UpdateQueueOutboundCallerConfigRequest {
     OutboundCallerConfig: OutboundCallerConfig | undefined;
 }
 /**
- * <p></p>
+ * <p>A conditional check failed.</p>
  * @public
  */
 export declare class ConditionalOperationFailedException extends __BaseException {
@@ -6259,17 +5823,17 @@ export declare class ConditionalOperationFailedException extends __BaseException
  */
 export interface UpdateQueueOutboundEmailConfigRequest {
     /**
-     * <p></p>
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
      * @public
      */
     InstanceId: string | undefined;
     /**
-     * <p></p>
+     * <p>The identifier for the queue.</p>
      * @public
      */
     QueueId: string | undefined;
     /**
-     * <p></p>
+     * <p>The outbound email address ID for a specified queue.</p>
      * @public
      */
     OutboundEmailConfig: OutboundEmailConfig | undefined;
@@ -6568,7 +6132,8 @@ export interface UpdateTaskTemplateRequest {
      */
     ContactFlowId?: string | undefined;
     /**
-     * <p></p>
+     * <p>The ContactFlowId for the flow that will be run if this template is used to create a
+     *    self-assigned task.</p>
      * @public
      */
     SelfAssignFlowId?: string | undefined;
@@ -6630,7 +6195,8 @@ export interface UpdateTaskTemplateResponse {
      */
     ContactFlowId?: string | undefined;
     /**
-     * <p></p>
+     * <p>The ContactFlowId for the flow that will be run if this template is used to create a
+     *    self-assigned task.</p>
      * @public
      */
     SelfAssignFlowId?: string | undefined;
@@ -6973,6 +6539,28 @@ export interface UpdateViewMetadataRequest {
  */
 export interface UpdateViewMetadataResponse {
 }
+/**
+ * <p>A value for a segment attribute. This is structured as a map where the key is
+ *     <code>valueString</code> and the value is a string.</p>
+ * @public
+ */
+export interface SegmentAttributeValue {
+    /**
+     * <p>The value of a segment attribute.</p>
+     * @public
+     */
+    ValueString?: string | undefined;
+    /**
+     * <p>The value of a segment attribute.</p>
+     * @public
+     */
+    ValueMap?: Record<string, SegmentAttributeValue> | undefined;
+    /**
+     * <p>The value of a segment attribute.</p>
+     * @public
+     */
+    ValueInteger?: number | undefined;
+}
 /**
  * <p>Information about an item from an evaluation form. The item must be either a section or a
  *    question.</p>
@@ -7104,6 +6692,169 @@ export interface ContactFlowModuleSearchCriteria {
      */
     StringCondition?: StringCondition | undefined;
 }
+/**
+ * <p>The search criteria to be used to return flows.</p>
+ * @public
+ */
+export interface ContactFlowSearchCriteria {
+    /**
+     * <p>A list of conditions which would be applied together with an <code>OR</code>
+     *    condition.</p>
+     * @public
+     */
+    OrConditions?: ContactFlowSearchCriteria[] | undefined;
+    /**
+     * <p>A list of conditions which would be applied together with an <code>AND</code>
+     *    condition.</p>
+     * @public
+     */
+    AndConditions?: ContactFlowSearchCriteria[] | undefined;
+    /**
+     * <p>A leaf node condition which can be used to specify a string condition.</p>
+     * @public
+     */
+    StringCondition?: StringCondition | undefined;
+    /**
+     * <p>The type of flow.</p>
+     * @public
+     */
+    TypeCondition?: ContactFlowType | undefined;
+    /**
+     * <p>The state of the flow.</p>
+     * @public
+     */
+    StateCondition?: ContactFlowState | undefined;
+    /**
+     * <p>The status of the flow.</p>
+     * @public
+     */
+    StatusCondition?: ContactFlowStatus | undefined;
+}
+/**
+ * @public
+ */
+export interface CreateContactRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+    /**
+     * <p>The identifier of the contact in this instance of Amazon Connect. </p>
+     * @public
+     */
+    RelatedContactId?: string | undefined;
+    /**
+     * <p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.</p>
+     *          <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys
+     *    can include only alphanumeric, dash, and underscore characters.</p>
+     * @public
+     */
+    Attributes?: Record<string, string> | undefined;
+    /**
+     * <p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have
+     *    the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL |
+     *    ATTACHMENT.</p>
+     * @public
+     */
+    References?: Record<string, Reference> | undefined;
+    /**
+     * <p>The channel for the contact</p>
+     * @public
+     */
+    Channel: Channel | undefined;
+    /**
+     * <p>Indicates how the contact was initiated.</p>
+     * @public
+     */
+    InitiationMethod: ContactInitiationMethod | undefined;
+    /**
+     * <p>Number of minutes the contact will be active for before expiring</p>
+     * @public
+     */
+    ExpiryDurationInMinutes?: number | undefined;
+    /**
+     * <p>User details for the contact</p>
+     * @public
+     */
+    UserInfo?: UserInfo | undefined;
+    /**
+     * <p>Initial state of the contact when it's created</p>
+     * @public
+     */
+    InitiateAs?: InitiateAs | undefined;
+    /**
+     * <p>The name of a the contact.</p>
+     * @public
+     */
+    Name?: string | undefined;
+    /**
+     * <p>A description of the contact.</p>
+     * @public
+     */
+    Description?: string | undefined;
+    /**
+     * <p>A set of system defined key-value pairs stored on individual contact segments (unique
+     *    contact ID) using an attribute map. The attributes are standard Amazon Connect attributes.
+     *    They can be accessed in flows.</p>
+     *          <p>Attribute keys can include only alphanumeric, -, and _.</p>
+     *          <p>This field can be used to set Segment Contact Expiry as a duration in minutes.</p>
+     *          <note>
+     *             <p>To set contact expiry, a ValueMap must be specified containing the integer number of
+     *     minutes the contact will be active for before expiring, with <code>SegmentAttributes</code> like
+     *     \{ <code> "connect:ContactExpiry": \{"ValueMap" : \{ "ExpiryDuration": \{ "ValueInteger":
+     *      135\}\}\}\}</code>. </p>
+     *          </note>
+     * @public
+     */
+    SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
+}
+/**
+ * @public
+ */
+export interface CreateEvaluationFormRequest {
+    /**
+     * <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
+     * @public
+     */
+    InstanceId: string | undefined;
+    /**
+     * <p>A title of the evaluation form.</p>
+     * @public
+     */
+    Title: string | undefined;
+    /**
+     * <p>The description of the evaluation form.</p>
+     * @public
+     */
+    Description?: string | undefined;
+    /**
+     * <p>Items that are part of the evaluation form.  The total number of sections and questions must not exceed 100 each.  Questions must be contained in a section.</p>
+     * @public
+     */
+    Items: EvaluationFormItem[] | undefined;
+    /**
+     * <p>A scoring strategy of the evaluation form.</p>
+     * @public
+     */
+    ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
+    /**
+     * <p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the
+     *             request. If not provided, the Amazon Web Services
+     *             SDK populates this field. For more information about idempotency, see
+     *             <a href="https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/">Making retries safe with idempotent APIs</a>.</p>
+     * @public
+     */
+    ClientToken?: string | undefined;
+}
 /**
  * @internal
  */
@@ -7212,10 +6963,6 @@ export declare const InboundRawMessageFilterSensitiveLog: (obj: InboundRawMessag
  * @internal
  */
 export declare const InboundEmailContentFilterSensitiveLog: (obj: InboundEmailContent) => any;
-/**
- * @internal
- */
-export declare const StartEmailContactRequestFilterSensitiveLog: (obj: StartEmailContactRequest) => any;
 /**
  * @internal
  */
@@ -7224,10 +6971,6 @@ export declare const StartOutboundEmailContactRequestFilterSensitiveLog: (obj: S
  * @internal
  */
 export declare const StartOutboundVoiceContactRequestFilterSensitiveLog: (obj: StartOutboundVoiceContactRequest) => any;
-/**
- * @internal
- */
-export declare const StartTaskContactRequestFilterSensitiveLog: (obj: StartTaskContactRequest) => any;
 /**
  * @internal
  */
@@ -7244,10 +6987,6 @@ export declare const ConnectionDataFilterSensitiveLog: (obj: ConnectionData) =>
  * @internal
  */
 export declare const StartWebRTCContactResponseFilterSensitiveLog: (obj: StartWebRTCContactResponse) => any;
-/**
- * @internal
- */
-export declare const UpdateContactRequestFilterSensitiveLog: (obj: UpdateContactRequest) => any;
 /**
  * @internal
  */
@@ -7268,3 +7007,7 @@ export declare const UpdateViewContentResponseFilterSensitiveLog: (obj: UpdateVi
  * @internal
  */
 export declare const UpdateViewMetadataRequestFilterSensitiveLog: (obj: UpdateViewMetadataRequest) => any;
+/**
+ * @internal
+ */
+export declare const CreateContactRequestFilterSensitiveLog: (obj: CreateContactRequest) => any;