@aws-sdk/client-connect 3.699.0 → 3.703.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +1 -1
- package/dist-cjs/index.js +123 -49
- package/dist-es/commands/CreateContactCommand.js +1 -1
- package/dist-es/commands/StartEmailContactCommand.js +1 -1
- package/dist-es/commands/StartTaskContactCommand.js +1 -1
- package/dist-es/commands/UpdateContactCommand.js +1 -1
- package/dist-es/models/models_0.js +6 -5
- package/dist-es/models/models_1.js +5 -0
- package/dist-es/models/models_2.js +13 -27
- package/dist-es/models/models_3.js +23 -0
- package/dist-es/protocols/Aws_restJson1.js +64 -8
- package/dist-types/Connect.d.ts +1 -1
- package/dist-types/ConnectClient.d.ts +1 -1
- package/dist-types/commands/AssociateFlowCommand.d.ts +1 -1
- package/dist-types/commands/BatchGetFlowAssociationCommand.d.ts +2 -2
- package/dist-types/commands/CreateContactCommand.d.ts +13 -2
- package/dist-types/commands/CreateEmailAddressCommand.d.ts +3 -1
- package/dist-types/commands/CreateEvaluationFormCommand.d.ts +1 -1
- package/dist-types/commands/CreateIntegrationAssociationCommand.d.ts +1 -1
- package/dist-types/commands/DeleteEmailAddressCommand.d.ts +1 -1
- package/dist-types/commands/DeleteViewVersionCommand.d.ts +1 -2
- package/dist-types/commands/DeleteVocabularyCommand.d.ts +2 -1
- package/dist-types/commands/DescribeContactCommand.d.ts +10 -0
- package/dist-types/commands/DescribeContactFlowCommand.d.ts +1 -2
- package/dist-types/commands/DescribeContactFlowModuleCommand.d.ts +1 -1
- package/dist-types/commands/DescribeEmailAddressCommand.d.ts +1 -1
- package/dist-types/commands/DescribePhoneNumberCommand.d.ts +1 -1
- package/dist-types/commands/DisassociateFlowCommand.d.ts +1 -1
- package/dist-types/commands/GetFlowAssociationCommand.d.ts +2 -2
- package/dist-types/commands/ImportPhoneNumberCommand.d.ts +1 -1
- package/dist-types/commands/ListAssociatedContactsCommand.d.ts +2 -1
- package/dist-types/commands/ListFlowAssociationsCommand.d.ts +2 -2
- package/dist-types/commands/ListIntegrationAssociationsCommand.d.ts +2 -2
- package/dist-types/commands/ListRealtimeContactAnalysisSegmentsV2Command.d.ts +1 -1
- package/dist-types/commands/ResumeContactRecordingCommand.d.ts +1 -0
- package/dist-types/commands/SearchContactFlowsCommand.d.ts +1 -3
- package/dist-types/commands/SearchEmailAddressesCommand.d.ts +1 -1
- package/dist-types/commands/SendChatIntegrationEventCommand.d.ts +1 -1
- package/dist-types/commands/SendOutboundEmailCommand.d.ts +6 -1
- package/dist-types/commands/StartAttachedFileUploadCommand.d.ts +3 -1
- package/dist-types/commands/StartChatContactCommand.d.ts +12 -1
- package/dist-types/commands/StartContactRecordingCommand.d.ts +1 -0
- package/dist-types/commands/StartEmailContactCommand.d.ts +14 -2
- package/dist-types/commands/StartOutboundChatContactCommand.d.ts +14 -3
- package/dist-types/commands/StartOutboundEmailContactCommand.d.ts +2 -1
- package/dist-types/commands/StartTaskContactCommand.d.ts +12 -1
- package/dist-types/commands/StopContactRecordingCommand.d.ts +1 -0
- package/dist-types/commands/SuspendContactRecordingCommand.d.ts +1 -0
- package/dist-types/commands/TagResourceCommand.d.ts +2 -2
- package/dist-types/commands/UpdateContactCommand.d.ts +33 -1
- package/dist-types/commands/UpdateContactFlowContentCommand.d.ts +1 -1
- package/dist-types/commands/UpdateContactFlowModuleContentCommand.d.ts +1 -1
- package/dist-types/commands/UpdateEmailAddressMetadataCommand.d.ts +2 -1
- package/dist-types/commands/UpdateQueueOutboundEmailConfigCommand.d.ts +2 -2
- package/dist-types/index.d.ts +1 -1
- package/dist-types/models/models_0.d.ts +87 -119
- package/dist-types/models/models_1.d.ts +238 -89
- package/dist-types/models/models_2.d.ts +442 -699
- package/dist-types/models/models_3.d.ts +598 -127
- package/dist-types/ts3.4/commands/CreateContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/CreateEvaluationFormCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/DeleteViewVersionCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/DeleteVocabularyCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/StartChatContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/StartEmailContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/StartOutboundChatContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/StartTaskContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/commands/UpdateContactCommand.d.ts +2 -4
- package/dist-types/ts3.4/models/models_0.d.ts +11 -21
- package/dist-types/ts3.4/models/models_1.d.ts +18 -6
- package/dist-types/ts3.4/models/models_2.d.ts +63 -96
- package/dist-types/ts3.4/models/models_3.d.ts +99 -27
- package/package.json +1 -1
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import { ExceptionOptionType as __ExceptionOptionType } from "@smithy/smithy-client";
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import { ConnectServiceException as __BaseException } from "./ConnectServiceException";
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import { AgentAvailabilityTimer, AgentConfig, AgentContactReference, AgentQualityMetrics, AgentsCriteria, AgentStatus, AgentStatusReference, AgentStatusSummary, AgentStatusType, AnalyticsDataAssociationResult, AudioQualityMetricsInfo, Channel, ContactFlowStatus, ContactFlowType, ContactInitiationMethod, ContactState, CreatedByInfo, DeviceInfo, DirectoryType, Distribution, EndpointType, FileStatusType, FileUseCaseType, FlowAssociationResourceType, FlowAssociationSummary, HoursOfOperationConfig, InstanceStorageConfig, InstanceStorageResourceType, IntegrationType, LexBot, LexV2Bot, ListFlowAssociationResourceType, MediaConcurrency, OutboundCallerConfig, OutboundEmailConfig, ParticipantCapabilities, ParticipantRole, PredefinedAttributeValues, QueueReference, QuickConnectConfig, QuickConnectType, ReferenceStatus, ReferenceType, RoutingProfileQueueReference, RuleAction, RulePublishStatus, RuleTriggerEventSource, SourceType, TaskTemplateConstraints, TaskTemplateDefaults, TaskTemplateField, TaskTemplateStatus, UserIdentityInfo, UserPhoneConfig, View, VocabularyLanguageCode, VocabularyState } from "./models_0";
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* @public
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export interface DeleteViewVersionResponse {
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}
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* @public
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export interface DeleteVocabularyRequest {
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/**
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
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InstanceId: string | undefined;
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/**
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* <p>The identifier of the custom vocabulary.</p>
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VocabularyId: string | undefined;
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}
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* @public
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*/
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Capabilities?: ParticipantCapabilities | undefined;
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}
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/**
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* <p>Information about the endpoint.</p>
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export interface EndpointInfo {
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* <p>Type of endpoint.</p>
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Type?: EndpointType | undefined;
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* <p>Address of the endpoint.</p>
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Address?: string | undefined;
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* <p>Display name of the endpoint.</p>
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DisplayName?: string | undefined;
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State?: ContactFlowState | undefined;
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/**
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* <p>The status of the
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* <p>The status of the flow.</p>
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Status?: ContactFlowStatus | undefined;
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Tags?: Record<string, string> | undefined;
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* <p>Amazon Connect includes a set of default flows that have already been published. It uses
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* them to power your contact center.</p>
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IsDefault?: boolean | undefined;
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* <p>Indicates the checksum value of the flow content.</p>
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VersionDescription?: string | undefined;
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export interface DescribeEmailAddressRequest {
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* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
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export interface DescribeEmailAddressResponse {
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* that was imported from Amazon Web Services End User Messaging.</p>
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* Guide</i>.</p>
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|
4561
|
+
* <p>For valid values of the metric-level filter <code>BOT_CONVERSATION_OUTCOME_TYPE</code>, see the
|
|
4562
|
+
* description for the
|
|
4563
|
+
* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-conversations-completed-metric">Bot conversations completed</a>
|
|
4564
|
+
*
|
|
4565
|
+
* in the <i>Amazon Connect Administrator
|
|
4566
|
+
* Guide</i>.</p>
|
|
4567
|
+
* <p>For valid values of the metric-level filter <code>BOT_INTENT_OUTCOME_TYPE</code>, see the description for
|
|
4568
|
+
* the
|
|
4569
|
+
* <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-intents-completed-metric">Bot intents completed</a>
|
|
4570
|
+
*
|
|
4571
|
+
* metric in the <i>Amazon Connect Administrator
|
|
4572
|
+
* Guide</i>.</p>
|
|
4567
4573
|
* @public
|
|
4568
4574
|
*/
|
|
4569
4575
|
MetricFilterValues?: string[] | undefined;
|
|
@@ -4740,15 +4746,19 @@ export interface GetMetricDataV2Request {
|
|
|
4740
4746
|
* <code>AGENT_HIERARCHY_LEVEL_ONE</code> | <code>AGENT_HIERARCHY_LEVEL_TWO</code> |
|
|
4741
4747
|
* <code>AGENT_HIERARCHY_LEVEL_THREE</code> | <code>AGENT_HIERARCHY_LEVEL_FOUR</code> |
|
|
4742
4748
|
* <code>AGENT_HIERARCHY_LEVEL_FIVE</code> | <code>ANSWERING_MACHINE_DETECTION_STATUS</code> |
|
|
4743
|
-
* <code>
|
|
4744
|
-
*
|
|
4749
|
+
* <code> BOT_ID</code> | <code>BOT_ALIAS</code> | <code>BOT_VERSION</code> |
|
|
4750
|
+
* <code>BOT_LOCALE</code> | <code>BOT_INTENT_NAME</code> | <code>CAMPAIGN</code> |
|
|
4751
|
+
* <code>CAMPAIGN_DELIVERY_EVENT_TYPE</code> |<code>CASE_TEMPLATE_ARN</code> |
|
|
4752
|
+
* <code>CASE_STATUS</code> | <code>CHANNEL</code> |
|
|
4745
4753
|
* <code>contact/segmentAttributes/connect:Subtype</code> | <code>DISCONNECT_REASON</code> |
|
|
4746
|
-
* <code>FEATURE</code> | <code>
|
|
4754
|
+
* <code>FEATURE</code> | <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> |
|
|
4755
|
+
* <code>FLOWS_MODULE_RESOURCE_ID</code> | <code>FLOWS_NEXT_RESOURCE_ID</code> |
|
|
4747
4756
|
* <code>FLOWS_NEXT_RESOURCE_QUEUE_ID</code> | <code>FLOWS_OUTCOME_TYPE</code> |
|
|
4748
4757
|
* <code>FLOWS_RESOURCE_ID</code> | <code>INITIATION_METHOD</code> |
|
|
4749
|
-
* <code>
|
|
4750
|
-
* <code>
|
|
4751
|
-
*
|
|
4758
|
+
* <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> | <code>INVOKING_RESOURCE_TYPE</code> |
|
|
4759
|
+
* <code>PARENT_FLOWS_RESOURCE_ID</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code> |
|
|
4760
|
+
* <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code> | <code>QUEUE</code> |
|
|
4761
|
+
* <code>Q_CONNECT_ENABLED</code> | </p>
|
|
4752
4762
|
* </li>
|
|
4753
4763
|
* <li>
|
|
4754
4764
|
* <p>
|
|
@@ -4797,12 +4807,15 @@ export interface GetMetricDataV2Request {
|
|
|
4797
4807
|
* <p>Valid grouping keys: <code>AGENT</code> | <code>AGENT_HIERARCHY_LEVEL_ONE</code> |
|
|
4798
4808
|
* <code>AGENT_HIERARCHY_LEVEL_TWO</code> | <code>AGENT_HIERARCHY_LEVEL_THREE</code> |
|
|
4799
4809
|
* <code>AGENT_HIERARCHY_LEVEL_FOUR</code> | <code>AGENT_HIERARCHY_LEVEL_FIVE</code> |
|
|
4800
|
-
* <code>ANSWERING_MACHINE_DETECTION_STATUS</code> | <code>
|
|
4801
|
-
* <code>
|
|
4802
|
-
* <code>
|
|
4810
|
+
* <code>ANSWERING_MACHINE_DETECTION_STATUS</code> | <code>BOT_ID</code> | <code>BOT_ALIAS</code> |
|
|
4811
|
+
* <code>BOT_VERSION</code> | <code>BOT_LOCALE</code> | <code>BOT_INTENT_NAME</code> |
|
|
4812
|
+
* <code>CAMPAIGN</code> | <code>CAMPAIGN_DELIVERY_EVENT_TYPE</code> |
|
|
4813
|
+
* <code>CASE_TEMPLATE_ARN</code> | <code>CASE_STATUS</code> | <code>CHANNEL</code> |
|
|
4803
4814
|
* <code>contact/segmentAttributes/connect:Subtype</code> | <code>DISCONNECT_REASON</code> |
|
|
4804
|
-
* <code>FLOWS_RESOURCE_ID</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> |
|
|
4805
|
-
*
|
|
4815
|
+
* <code>FLOWS_RESOURCE_ID</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> |
|
|
4816
|
+
* <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> | <code>FLOWS_OUTCOME_TYPE</code> |
|
|
4817
|
+
* <code>INITIATION_METHOD</code> | <code>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</code> |
|
|
4818
|
+
* <code>INVOKING_RESOURCE_TYPE</code> | <code>PARENT_FLOWS_RESOURCE_ID</code> |
|
|
4806
4819
|
* <code>Q_CONNECT_ENABLED</code> | <code>QUEUE</code> | <code>RESOURCE_PUBLISHED_TIMESTAMP</code>
|
|
4807
4820
|
* | <code>ROUTING_PROFILE</code> | <code>ROUTING_STEP_EXPRESSION</code>
|
|
4808
4821
|
* </p>
|
|
@@ -4933,6 +4946,27 @@ export interface GetMetricDataV2Request {
|
|
|
4933
4946
|
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-agent-pause-time-historical">Average agent pause time</a>
|
|
4934
4947
|
* </p>
|
|
4935
4948
|
* </dd>
|
|
4949
|
+
* <dt>AVG_BOT_CONVERSATION_TIME</dt>
|
|
4950
|
+
* <dd>
|
|
4951
|
+
* <p>Unit: Seconds</p>
|
|
4952
|
+
* <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
|
|
4953
|
+
* version, Bot locale, Flows resource ID, Flows module resource ID, Flow type, Flow action ID,
|
|
4954
|
+
* Invoking resource published timestamp, Initiation method, Invoking resource type, Parent flows
|
|
4955
|
+
* resource ID</p>
|
|
4956
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#average-bot-conversation-time-metric">Average
|
|
4957
|
+
* bot conversation time</a>
|
|
4958
|
+
* </p>
|
|
4959
|
+
* </dd>
|
|
4960
|
+
* <dt>AVG_BOT_CONVERSATION_TURNS</dt>
|
|
4961
|
+
* <dd>
|
|
4962
|
+
* <p>Unit: Count</p>
|
|
4963
|
+
* <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
|
|
4964
|
+
* version, Bot locale, Flows resource ID, Flows module resource ID, Flow type, Flow action ID,
|
|
4965
|
+
* Invoking resource published timestamp, Initiation method, Invoking resource type, Parent flows
|
|
4966
|
+
* resource ID</p>
|
|
4967
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#average-bot-conversation-turns-metric">Average bot conversation turns</a>
|
|
4968
|
+
* </p>
|
|
4969
|
+
* </dd>
|
|
4936
4970
|
* <dt>AVG_CASE_RELATED_CONTACTS</dt>
|
|
4937
4971
|
* <dd>
|
|
4938
4972
|
* <p>Unit: Count</p>
|
|
@@ -5146,6 +5180,28 @@ export interface GetMetricDataV2Request {
|
|
|
5146
5180
|
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#average-wait-time-historical">Average wait time after customer connection</a>
|
|
5147
5181
|
* </p>
|
|
5148
5182
|
* </dd>
|
|
5183
|
+
* <dt>BOT_CONVERSATIONS_COMPLETED</dt>
|
|
5184
|
+
* <dd>
|
|
5185
|
+
* <p>Unit: Count</p>
|
|
5186
|
+
* <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
|
|
5187
|
+
* version, Bot locale, Flows resource ID, Flows module resource ID, Flow type, Flow action ID,
|
|
5188
|
+
* Invoking resource published timestamp, Initiation method, Invoking resource type, Parent flows
|
|
5189
|
+
* resource ID</p>
|
|
5190
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-conversations-completed-metric">Bot
|
|
5191
|
+
* conversations</a>
|
|
5192
|
+
* </p>
|
|
5193
|
+
* </dd>
|
|
5194
|
+
* <dt>BOT_INTENTS_COMPLETED</dt>
|
|
5195
|
+
* <dd>
|
|
5196
|
+
* <p>Unit: Count</p>
|
|
5197
|
+
* <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
|
|
5198
|
+
* version, Bot locale, Bot intent name, Flows resource ID, Flows module resource ID, Flow type,
|
|
5199
|
+
* Flow action ID, Invoking resource published timestamp, Initiation method, Invoking resource
|
|
5200
|
+
* type, Parent flows resource ID</p>
|
|
5201
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-intents-completed-metric">Bot intents
|
|
5202
|
+
* completed</a>
|
|
5203
|
+
* </p>
|
|
5204
|
+
* </dd>
|
|
5149
5205
|
* <dt>CAMPAIGN_CONTACTS_ABANDONED_AFTER_X</dt>
|
|
5150
5206
|
* <dd>
|
|
5151
5207
|
* <p>This metric is available only for outbound campaigns using the agent assisted voice and
|
|
@@ -5439,6 +5495,27 @@ export interface GetMetricDataV2Request {
|
|
|
5439
5495
|
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html#minimum-flow-time-historical">Minimum flow time</a>
|
|
5440
5496
|
* </p>
|
|
5441
5497
|
* </dd>
|
|
5498
|
+
* <dt>PERCENT_BOT_CONVERSATIONS_OUTCOME</dt>
|
|
5499
|
+
* <dd>
|
|
5500
|
+
* <p>Unit: Percent</p>
|
|
5501
|
+
* <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
|
|
5502
|
+
* version, Bot locale, Flows resource ID, Flows module resource ID, Flow type, Flow action ID,
|
|
5503
|
+
* Invoking resource published timestamp, Initiation method, Invoking resource type, Parent flows
|
|
5504
|
+
* resource ID</p>
|
|
5505
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#percent-bot-conversations-outcome-metric">Percent bot conversations outcome</a>
|
|
5506
|
+
* </p>
|
|
5507
|
+
* </dd>
|
|
5508
|
+
* <dt>PERCENT_BOT_INTENTS_OUTCOME</dt>
|
|
5509
|
+
* <dd>
|
|
5510
|
+
* <p>Unit: Percent</p>
|
|
5511
|
+
* <p>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot ID, Bot alias, Bot
|
|
5512
|
+
* version, Bot locale, Bot intent name, Flows resource ID, Flows module resource ID, Flow type,
|
|
5513
|
+
* Flow action ID, Invoking resource published timestamp, Initiation method, Invoking resource
|
|
5514
|
+
* type, Parent flows resource ID</p>
|
|
5515
|
+
* <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#percent-bot-intents-outcome-metric">Percent
|
|
5516
|
+
* bot intents outcome</a>
|
|
5517
|
+
* </p>
|
|
5518
|
+
* </dd>
|
|
5442
5519
|
* <dt>PERCENT_CASES_FIRST_CONTACT_RESOLVED</dt>
|
|
5443
5520
|
* <dd>
|
|
5444
5521
|
* <p>Unit: Percent</p>
|
|
@@ -5888,7 +5965,8 @@ export interface GetTaskTemplateResponse {
|
|
|
5888
5965
|
*/
|
|
5889
5966
|
ContactFlowId?: string | undefined;
|
|
5890
5967
|
/**
|
|
5891
|
-
* <p
|
|
5968
|
+
* <p>ContactFlowId for the flow that will be run if this template is used to create a
|
|
5969
|
+
* self-assigned task</p>
|
|
5892
5970
|
* @public
|
|
5893
5971
|
*/
|
|
5894
5972
|
SelfAssignFlowId?: string | undefined;
|
|
@@ -6024,8 +6102,8 @@ export interface ImportPhoneNumberRequest {
|
|
|
6024
6102
|
*/
|
|
6025
6103
|
InstanceId: string | undefined;
|
|
6026
6104
|
/**
|
|
6027
|
-
* <p>The claimed phone number ARN being imported from the external service, such as Amazon
|
|
6028
|
-
* import from Amazon
|
|
6105
|
+
* <p>The claimed phone number ARN being imported from the external service, such as Amazon Web Services End User Messaging. If it is from Amazon Web Services End User Messaging, it looks like the ARN of the phone number to
|
|
6106
|
+
* import from Amazon Web Services End User Messaging.</p>
|
|
6029
6107
|
* @public
|
|
6030
6108
|
*/
|
|
6031
6109
|
SourcePhoneNumberArn: string | undefined;
|
|
@@ -6188,73 +6266,76 @@ export interface ListApprovedOriginsResponse {
|
|
|
6188
6266
|
*/
|
|
6189
6267
|
export interface ListAssociatedContactsRequest {
|
|
6190
6268
|
/**
|
|
6191
|
-
* <p
|
|
6269
|
+
* <p>The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>
|
|
6192
6270
|
* @public
|
|
6193
6271
|
*/
|
|
6194
6272
|
InstanceId: string | undefined;
|
|
6195
6273
|
/**
|
|
6196
|
-
* <p
|
|
6274
|
+
* <p>The identifier of the contact in this instance of Amazon Connect. </p>
|
|
6197
6275
|
* @public
|
|
6198
6276
|
*/
|
|
6199
6277
|
ContactId: string | undefined;
|
|
6200
6278
|
/**
|
|
6201
|
-
* <p
|
|
6279
|
+
* <p>The maximum number of results to return per page.</p>
|
|
6280
|
+
* <p>The maximum number of results to return per page. The default MaxResult size is 25.</p>
|
|
6281
|
+
* <p>Valid Range: Minimum value of 1. Maximum value of 100.</p>
|
|
6202
6282
|
* @public
|
|
6203
6283
|
*/
|
|
6204
6284
|
MaxResults?: number | undefined;
|
|
6205
6285
|
/**
|
|
6206
|
-
* <p
|
|
6286
|
+
* <p>The token for the next set of results. Use the value returned in the previous
|
|
6287
|
+
* response in the next request to retrieve the next set of results.</p>
|
|
6207
6288
|
* @public
|
|
6208
6289
|
*/
|
|
6209
6290
|
NextToken?: string | undefined;
|
|
6210
6291
|
}
|
|
6211
6292
|
/**
|
|
6212
|
-
* <p
|
|
6293
|
+
* <p>Contact summary of a contact in contact tree associated with unique identifier.</p>
|
|
6213
6294
|
* @public
|
|
6214
6295
|
*/
|
|
6215
6296
|
export interface AssociatedContactSummary {
|
|
6216
6297
|
/**
|
|
6217
|
-
* <p
|
|
6298
|
+
* <p>The identifier of the contact in this instance of Amazon Connect. </p>
|
|
6218
6299
|
* @public
|
|
6219
6300
|
*/
|
|
6220
6301
|
ContactId?: string | undefined;
|
|
6221
6302
|
/**
|
|
6222
|
-
* <p
|
|
6303
|
+
* <p>The Amazon Resource Name (ARN) of the contact</p>
|
|
6223
6304
|
* @public
|
|
6224
6305
|
*/
|
|
6225
6306
|
ContactArn?: string | undefined;
|
|
6226
6307
|
/**
|
|
6227
|
-
* <p
|
|
6308
|
+
* <p>The date and time this contact was initiated, in UTC time.</p>
|
|
6228
6309
|
* @public
|
|
6229
6310
|
*/
|
|
6230
6311
|
InitiationTimestamp?: Date | undefined;
|
|
6231
6312
|
/**
|
|
6232
|
-
* <p
|
|
6313
|
+
* <p>The timestamp when the customer endpoint disconnected from Amazon Connect.</p>
|
|
6233
6314
|
* @public
|
|
6234
6315
|
*/
|
|
6235
6316
|
DisconnectTimestamp?: Date | undefined;
|
|
6236
6317
|
/**
|
|
6237
|
-
* <p
|
|
6318
|
+
* <p>If this contact is related to other contacts, this is the ID of the initial contact.</p>
|
|
6238
6319
|
* @public
|
|
6239
6320
|
*/
|
|
6240
6321
|
InitialContactId?: string | undefined;
|
|
6241
6322
|
/**
|
|
6242
|
-
* <p
|
|
6323
|
+
* <p>If this contact is not the first contact, this is the ID of the previous contact.</p>
|
|
6243
6324
|
* @public
|
|
6244
6325
|
*/
|
|
6245
6326
|
PreviousContactId?: string | undefined;
|
|
6246
6327
|
/**
|
|
6247
|
-
* <p
|
|
6328
|
+
* <p>The contactId that is related to this contact.</p>
|
|
6248
6329
|
* @public
|
|
6249
6330
|
*/
|
|
6250
6331
|
RelatedContactId?: string | undefined;
|
|
6251
6332
|
/**
|
|
6252
|
-
* <p
|
|
6333
|
+
* <p>Indicates how the contact was initiated.</p>
|
|
6253
6334
|
* @public
|
|
6254
6335
|
*/
|
|
6255
6336
|
InitiationMethod?: ContactInitiationMethod | undefined;
|
|
6256
6337
|
/**
|
|
6257
|
-
* <p
|
|
6338
|
+
* <p>How the contact reached your contact center.</p>
|
|
6258
6339
|
* @public
|
|
6259
6340
|
*/
|
|
6260
6341
|
Channel?: Channel | undefined;
|
|
@@ -6264,12 +6345,13 @@ export interface AssociatedContactSummary {
|
|
|
6264
6345
|
*/
|
|
6265
6346
|
export interface ListAssociatedContactsResponse {
|
|
6266
6347
|
/**
|
|
6267
|
-
* <p
|
|
6348
|
+
* <p>List of the contact summary for all the contacts in contact tree associated with unique
|
|
6349
|
+
* identifier.</p>
|
|
6268
6350
|
* @public
|
|
6269
6351
|
*/
|
|
6270
6352
|
ContactSummaryList?: AssociatedContactSummary[] | undefined;
|
|
6271
6353
|
/**
|
|
6272
|
-
* <p
|
|
6354
|
+
* <p>If there are additional results, this is the token for the next set of results.</p>
|
|
6273
6355
|
* @public
|
|
6274
6356
|
*/
|
|
6275
6357
|
NextToken?: string | undefined;
|
|
@@ -6641,7 +6723,7 @@ export interface ContactFlowSummary {
|
|
|
6641
6723
|
*/
|
|
6642
6724
|
ContactFlowState?: ContactFlowState | undefined;
|
|
6643
6725
|
/**
|
|
6644
|
-
* <p>The status of the
|
|
6726
|
+
* <p>The status of the flow.</p>
|
|
6645
6727
|
* @public
|
|
6646
6728
|
*/
|
|
6647
6729
|
ContactFlowStatus?: ContactFlowStatus | undefined;
|
|
@@ -6688,7 +6770,7 @@ export interface ListContactFlowVersionsRequest {
|
|
|
6688
6770
|
MaxResults?: number | undefined;
|
|
6689
6771
|
}
|
|
6690
6772
|
/**
|
|
6691
|
-
* <p>A summary of a
|
|
6773
|
+
* <p>A summary of a flow version's metadata.</p>
|
|
6692
6774
|
* @public
|
|
6693
6775
|
*/
|
|
6694
6776
|
export interface ContactFlowVersionSummary {
|
|
@@ -6775,7 +6857,7 @@ export interface AttachmentReference {
|
|
|
6775
6857
|
*/
|
|
6776
6858
|
Status?: ReferenceStatus | undefined;
|
|
6777
6859
|
/**
|
|
6778
|
-
* <p
|
|
6860
|
+
* <p>The Amazon Resource Name (ARN) of the attachment reference.</p>
|
|
6779
6861
|
* @public
|
|
6780
6862
|
*/
|
|
6781
6863
|
Arn?: string | undefined;
|
|
@@ -6815,17 +6897,18 @@ export interface EmailReference {
|
|
|
6815
6897
|
Value?: string | undefined;
|
|
6816
6898
|
}
|
|
6817
6899
|
/**
|
|
6818
|
-
* <p
|
|
6900
|
+
* <p>Information about the reference when the referenceType is <code>EMAIL_MESSAGE</code>.
|
|
6901
|
+
* Otherwise, null.</p>
|
|
6819
6902
|
* @public
|
|
6820
6903
|
*/
|
|
6821
6904
|
export interface EmailMessageReference {
|
|
6822
6905
|
/**
|
|
6823
|
-
* <p
|
|
6906
|
+
* <p>The name of the email message reference</p>
|
|
6824
6907
|
* @public
|
|
6825
6908
|
*/
|
|
6826
6909
|
Name?: string | undefined;
|
|
6827
6910
|
/**
|
|
6828
|
-
* <p
|
|
6911
|
+
* <p>The Amazon Resource Name (ARN) of the email message reference</p>
|
|
6829
6912
|
* @public
|
|
6830
6913
|
*/
|
|
6831
6914
|
Arn?: string | undefined;
|
|
@@ -6921,7 +7004,8 @@ export declare namespace ReferenceSummary {
|
|
|
6921
7004
|
$unknown?: never;
|
|
6922
7005
|
}
|
|
6923
7006
|
/**
|
|
6924
|
-
* <p
|
|
7007
|
+
* <p>Information about the reference when the referenceType is <code>EMAIL_MESSAGE</code>.
|
|
7008
|
+
* Otherwise, null.</p>
|
|
6925
7009
|
* @public
|
|
6926
7010
|
*/
|
|
6927
7011
|
interface EmailMessageMember {
|
|
@@ -7915,8 +7999,8 @@ export interface ListPhoneNumbersSummary {
|
|
|
7915
7999
|
PhoneNumberDescription?: string | undefined;
|
|
7916
8000
|
/**
|
|
7917
8001
|
* <p>The claimed phone number ARN that was previously imported from the external service, such as
|
|
7918
|
-
*
|
|
7919
|
-
* that was imported from Amazon
|
|
8002
|
+
* Amazon Web Services End User Messaging. If it is from Amazon Web Services End User Messaging, it looks like the ARN of the phone number
|
|
8003
|
+
* that was imported from Amazon Web Services End User Messaging.</p>
|
|
7920
8004
|
* @public
|
|
7921
8005
|
*/
|
|
7922
8006
|
SourcePhoneNumberArn?: string | undefined;
|
|
@@ -8710,6 +8794,71 @@ export interface RealTimeContactAnalysisTranscriptItemRedaction {
|
|
|
8710
8794
|
*/
|
|
8711
8795
|
CharacterOffsets?: RealTimeContactAnalysisCharacterInterval[] | undefined;
|
|
8712
8796
|
}
|
|
8797
|
+
/**
|
|
8798
|
+
* @public
|
|
8799
|
+
* @enum
|
|
8800
|
+
*/
|
|
8801
|
+
export declare const RealTimeContactAnalysisSentimentLabel: {
|
|
8802
|
+
readonly NEGATIVE: "NEGATIVE";
|
|
8803
|
+
readonly NEUTRAL: "NEUTRAL";
|
|
8804
|
+
readonly POSITIVE: "POSITIVE";
|
|
8805
|
+
};
|
|
8806
|
+
/**
|
|
8807
|
+
* @public
|
|
8808
|
+
*/
|
|
8809
|
+
export type RealTimeContactAnalysisSentimentLabel = (typeof RealTimeContactAnalysisSentimentLabel)[keyof typeof RealTimeContactAnalysisSentimentLabel];
|
|
8810
|
+
/**
|
|
8811
|
+
* <p>The analyzed transcript segment.</p>
|
|
8812
|
+
* @public
|
|
8813
|
+
*/
|
|
8814
|
+
export interface RealTimeContactAnalysisSegmentTranscript {
|
|
8815
|
+
/**
|
|
8816
|
+
* <p>The identifier of the transcript.</p>
|
|
8817
|
+
* @public
|
|
8818
|
+
*/
|
|
8819
|
+
Id: string | undefined;
|
|
8820
|
+
/**
|
|
8821
|
+
* <p>The identifier of the participant.</p>
|
|
8822
|
+
* @public
|
|
8823
|
+
*/
|
|
8824
|
+
ParticipantId: string | undefined;
|
|
8825
|
+
/**
|
|
8826
|
+
* <p>The role of the participant. For example, is it a customer, agent, or system.</p>
|
|
8827
|
+
* @public
|
|
8828
|
+
*/
|
|
8829
|
+
ParticipantRole: ParticipantRole | undefined;
|
|
8830
|
+
/**
|
|
8831
|
+
* <p>The display name of the participant.</p>
|
|
8832
|
+
* @public
|
|
8833
|
+
*/
|
|
8834
|
+
DisplayName?: string | undefined;
|
|
8835
|
+
/**
|
|
8836
|
+
* <p>The content of the transcript. Can be redacted.</p>
|
|
8837
|
+
* @public
|
|
8838
|
+
*/
|
|
8839
|
+
Content: string | undefined;
|
|
8840
|
+
/**
|
|
8841
|
+
* <p>The type of content of the item. For example, <code>text/plain</code>.</p>
|
|
8842
|
+
* @public
|
|
8843
|
+
*/
|
|
8844
|
+
ContentType?: string | undefined;
|
|
8845
|
+
/**
|
|
8846
|
+
* <p>Field describing the time of the event. It can have different representations of time.</p>
|
|
8847
|
+
* @public
|
|
8848
|
+
*/
|
|
8849
|
+
Time: RealTimeContactAnalysisTimeData | undefined;
|
|
8850
|
+
/**
|
|
8851
|
+
* <p>Object describing redaction that was applied to the transcript. If transcript has the field
|
|
8852
|
+
* it means part of the transcript was redacted.</p>
|
|
8853
|
+
* @public
|
|
8854
|
+
*/
|
|
8855
|
+
Redaction?: RealTimeContactAnalysisTranscriptItemRedaction | undefined;
|
|
8856
|
+
/**
|
|
8857
|
+
* <p>The sentiment detected for this piece of transcript.</p>
|
|
8858
|
+
* @public
|
|
8859
|
+
*/
|
|
8860
|
+
Sentiment?: RealTimeContactAnalysisSentimentLabel | undefined;
|
|
8861
|
+
}
|
|
8713
8862
|
/**
|
|
8714
8863
|
* @internal
|
|
8715
8864
|
*/
|