@aws-sdk/client-connect 3.319.0 → 3.321.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +119 -7
- package/dist-cjs/Connect.js +28 -0
- package/dist-cjs/commands/ActivateEvaluationFormCommand.js +45 -0
- package/dist-cjs/commands/CreateEvaluationFormCommand.js +45 -0
- package/dist-cjs/commands/DeactivateEvaluationFormCommand.js +45 -0
- package/dist-cjs/commands/DeleteContactEvaluationCommand.js +45 -0
- package/dist-cjs/commands/DeleteEvaluationFormCommand.js +45 -0
- package/dist-cjs/commands/DescribeContactEvaluationCommand.js +45 -0
- package/dist-cjs/commands/DescribeEvaluationFormCommand.js +45 -0
- package/dist-cjs/commands/GetFederationTokenCommand.js +2 -2
- package/dist-cjs/commands/ListContactEvaluationsCommand.js +45 -0
- package/dist-cjs/commands/ListEvaluationFormVersionsCommand.js +45 -0
- package/dist-cjs/commands/ListEvaluationFormsCommand.js +45 -0
- package/dist-cjs/commands/StartContactEvaluationCommand.js +45 -0
- package/dist-cjs/commands/SubmitContactEvaluationCommand.js +45 -0
- package/dist-cjs/commands/UpdateContactEvaluationCommand.js +45 -0
- package/dist-cjs/commands/UpdateEvaluationFormCommand.js +45 -0
- package/dist-cjs/commands/index.js +14 -0
- package/dist-cjs/models/models_0.js +142 -125
- package/dist-cjs/models/models_1.js +71 -1
- package/dist-cjs/pagination/ListContactEvaluationsPaginator.js +28 -0
- package/dist-cjs/pagination/ListEvaluationFormVersionsPaginator.js +29 -0
- package/dist-cjs/pagination/ListEvaluationFormsPaginator.js +29 -0
- package/dist-cjs/pagination/index.js +3 -0
- package/dist-cjs/protocols/Aws_restJson1.js +1272 -41
- package/dist-es/Connect.js +28 -0
- package/dist-es/commands/ActivateEvaluationFormCommand.js +41 -0
- package/dist-es/commands/CreateEvaluationFormCommand.js +41 -0
- package/dist-es/commands/DeactivateEvaluationFormCommand.js +41 -0
- package/dist-es/commands/DeleteContactEvaluationCommand.js +41 -0
- package/dist-es/commands/DeleteEvaluationFormCommand.js +41 -0
- package/dist-es/commands/DescribeContactEvaluationCommand.js +41 -0
- package/dist-es/commands/DescribeEvaluationFormCommand.js +41 -0
- package/dist-es/commands/GetFederationTokenCommand.js +1 -1
- package/dist-es/commands/ListContactEvaluationsCommand.js +41 -0
- package/dist-es/commands/ListEvaluationFormVersionsCommand.js +41 -0
- package/dist-es/commands/ListEvaluationFormsCommand.js +41 -0
- package/dist-es/commands/StartContactEvaluationCommand.js +41 -0
- package/dist-es/commands/SubmitContactEvaluationCommand.js +41 -0
- package/dist-es/commands/UpdateContactEvaluationCommand.js +41 -0
- package/dist-es/commands/UpdateEvaluationFormCommand.js +41 -0
- package/dist-es/commands/index.js +14 -0
- package/dist-es/models/models_0.js +136 -116
- package/dist-es/models/models_1.js +67 -0
- package/dist-es/pagination/ListContactEvaluationsPaginator.js +24 -0
- package/dist-es/pagination/ListEvaluationFormVersionsPaginator.js +25 -0
- package/dist-es/pagination/ListEvaluationFormsPaginator.js +25 -0
- package/dist-es/pagination/index.js +3 -0
- package/dist-es/protocols/Aws_restJson1.js +1235 -33
- package/dist-types/Connect.d.ts +98 -0
- package/dist-types/ConnectClient.d.ts +16 -2
- package/dist-types/commands/ActivateEvaluationFormCommand.d.ts +81 -0
- package/dist-types/commands/CreateEvaluationFormCommand.d.ts +213 -0
- package/dist-types/commands/CreateParticipantCommand.d.ts +1 -1
- package/dist-types/commands/DeactivateEvaluationFormCommand.d.ts +81 -0
- package/dist-types/commands/DeleteContactEvaluationCommand.d.ts +79 -0
- package/dist-types/commands/DeleteEvaluationFormCommand.d.ts +89 -0
- package/dist-types/commands/DescribeContactEvaluationCommand.d.ts +77 -0
- package/dist-types/commands/DescribeEvaluationFormCommand.d.ts +79 -0
- package/dist-types/commands/GetCurrentUserDataCommand.d.ts +1 -1
- package/dist-types/commands/GetFederationTokenCommand.d.ts +1 -1
- package/dist-types/commands/GetMetricDataCommand.d.ts +1 -1
- package/dist-types/commands/GetMetricDataV2Command.d.ts +1 -1
- package/dist-types/commands/GetTaskTemplateCommand.d.ts +1 -1
- package/dist-types/commands/GetTrafficDistributionCommand.d.ts +1 -1
- package/dist-types/commands/ListAgentStatusesCommand.d.ts +1 -2
- package/dist-types/commands/ListContactEvaluationsCommand.d.ts +77 -0
- package/dist-types/commands/ListEvaluationFormVersionsCommand.d.ts +78 -0
- package/dist-types/commands/ListEvaluationFormsCommand.d.ts +77 -0
- package/dist-types/commands/StartContactEvaluationCommand.d.ts +91 -0
- package/dist-types/commands/SubmitContactEvaluationCommand.d.ts +98 -0
- package/dist-types/commands/UpdateContactEvaluationCommand.d.ts +96 -0
- package/dist-types/commands/UpdateEvaluationFormCommand.d.ts +215 -0
- package/dist-types/commands/index.d.ts +14 -0
- package/dist-types/models/models_0.d.ts +859 -1281
- package/dist-types/models/models_1.d.ts +1758 -3
- package/dist-types/pagination/ListContactEvaluationsPaginator.d.ts +7 -0
- package/dist-types/pagination/ListEvaluationFormVersionsPaginator.d.ts +7 -0
- package/dist-types/pagination/ListEvaluationFormsPaginator.d.ts +7 -0
- package/dist-types/pagination/index.d.ts +3 -0
- package/dist-types/protocols/Aws_restJson1.d.ts +126 -0
- package/dist-types/ts3.4/Connect.d.ts +238 -0
- package/dist-types/ts3.4/ConnectClient.d.ts +84 -0
- package/dist-types/ts3.4/commands/ActivateEvaluationFormCommand.d.ts +41 -0
- package/dist-types/ts3.4/commands/CreateEvaluationFormCommand.d.ts +39 -0
- package/dist-types/ts3.4/commands/DeactivateEvaluationFormCommand.d.ts +41 -0
- package/dist-types/ts3.4/commands/DeleteContactEvaluationCommand.d.ts +37 -0
- package/dist-types/ts3.4/commands/DeleteEvaluationFormCommand.d.ts +36 -0
- package/dist-types/ts3.4/commands/DescribeContactEvaluationCommand.d.ts +39 -0
- package/dist-types/ts3.4/commands/DescribeEvaluationFormCommand.d.ts +39 -0
- package/dist-types/ts3.4/commands/GetCurrentUserDataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/GetFederationTokenCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/GetMetricDataCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/GetMetricDataV2Command.d.ts +1 -1
- package/dist-types/ts3.4/commands/GetTaskTemplateCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/GetTrafficDistributionCommand.d.ts +1 -1
- package/dist-types/ts3.4/commands/ListAgentStatusesCommand.d.ts +4 -2
- package/dist-types/ts3.4/commands/ListContactEvaluationsCommand.d.ts +41 -0
- package/dist-types/ts3.4/commands/ListEvaluationFormVersionsCommand.d.ts +41 -0
- package/dist-types/ts3.4/commands/ListEvaluationFormsCommand.d.ts +38 -0
- package/dist-types/ts3.4/commands/StartContactEvaluationCommand.d.ts +41 -0
- package/dist-types/ts3.4/commands/SubmitContactEvaluationCommand.d.ts +41 -0
- package/dist-types/ts3.4/commands/UpdateContactEvaluationCommand.d.ts +41 -0
- package/dist-types/ts3.4/commands/UpdateEvaluationFormCommand.d.ts +41 -0
- package/dist-types/ts3.4/commands/index.d.ts +14 -0
- package/dist-types/ts3.4/models/models_0.d.ts +328 -262
- package/dist-types/ts3.4/models/models_1.d.ts +425 -1
- package/dist-types/ts3.4/pagination/ListContactEvaluationsPaginator.d.ts +11 -0
- package/dist-types/ts3.4/pagination/ListEvaluationFormVersionsPaginator.d.ts +11 -0
- package/dist-types/ts3.4/pagination/ListEvaluationFormsPaginator.d.ts +11 -0
- package/dist-types/ts3.4/pagination/index.d.ts +3 -0
- package/dist-types/ts3.4/protocols/Aws_restJson1.d.ts +168 -0
- package/package.json +4 -4
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@@ -18,6 +18,56 @@ export type ActionType = (typeof ActionType)[keyof typeof ActionType];
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export interface ActionSummary {
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ActionType: ActionType | string | undefined;
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}
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export interface ActivateEvaluationFormRequest {
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InstanceId: string | undefined;
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EvaluationFormId: string | undefined;
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EvaluationFormVersion: number | undefined;
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}
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export interface ActivateEvaluationFormResponse {
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EvaluationFormId: string | undefined;
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EvaluationFormArn: string | undefined;
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EvaluationFormVersion: number | undefined;
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}
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export declare class InternalServiceException extends __BaseException {
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readonly name: "InternalServiceException";
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readonly $fault: "server";
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Message?: string;
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constructor(
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opts: __ExceptionOptionType<InternalServiceException, __BaseException>
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);
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}
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export declare class InvalidParameterException extends __BaseException {
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readonly name: "InvalidParameterException";
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readonly $fault: "client";
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Message?: string;
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constructor(
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opts: __ExceptionOptionType<InvalidParameterException, __BaseException>
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);
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}
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export declare class ResourceConflictException extends __BaseException {
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readonly name: "ResourceConflictException";
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readonly $fault: "client";
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Message?: string;
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constructor(
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opts: __ExceptionOptionType<ResourceConflictException, __BaseException>
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);
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}
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export declare class ResourceNotFoundException extends __BaseException {
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readonly name: "ResourceNotFoundException";
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readonly $fault: "client";
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Message?: string;
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constructor(
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opts: __ExceptionOptionType<ResourceNotFoundException, __BaseException>
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);
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}
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export declare class ThrottlingException extends __BaseException {
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readonly name: "ThrottlingException";
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readonly $fault: "client";
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Message?: string;
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constructor(
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opts: __ExceptionOptionType<ThrottlingException, __BaseException>
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}
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export declare const ContactState: {
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readonly CONNECTED: "CONNECTED";
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readonly CONNECTED_ONHOLD: "CONNECTED_ONHOLD";
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InstanceId: string | undefined;
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Origin: string | undefined;
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}
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export declare class InternalServiceException extends __BaseException {
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readonly name: "InternalServiceException";
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readonly $fault: "server";
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Message?: string;
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constructor(
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opts: __ExceptionOptionType<InternalServiceException, __BaseException>
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}
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export declare class InvalidParameterException extends __BaseException {
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readonly name: "InvalidParameterException";
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readonly $fault: "client";
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Message?: string;
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constructor(
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opts: __ExceptionOptionType<InvalidParameterException, __BaseException>
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}
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export declare class InvalidRequestException extends __BaseException {
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readonly name: "InvalidRequestException";
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}
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export declare class ResourceConflictException extends __BaseException {
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readonly name: "ResourceConflictException";
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Message?: string;
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constructor(
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}
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export declare class ResourceNotFoundException extends __BaseException {
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readonly name: "ResourceNotFoundException";
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constructor(
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opts: __ExceptionOptionType<ResourceNotFoundException, __BaseException>
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}
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export declare class ServiceQuotaExceededException extends __BaseException {
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readonly name: "ServiceQuotaExceededException";
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}
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export declare class ThrottlingException extends __BaseException {
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}
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export interface LexBot {
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>
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}
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export declare const EvaluationFormQuestionType: {
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readonly NUMERIC: "NUMERIC";
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readonly SINGLESELECT: "SINGLESELECT";
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readonly TEXT: "TEXT";
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};
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export type EvaluationFormQuestionType =
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(typeof EvaluationFormQuestionType)[keyof typeof EvaluationFormQuestionType];
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export declare const NumericQuestionPropertyAutomationLabel: {
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readonly AGENT_INTERACTION_DURATION: "AGENT_INTERACTION_DURATION";
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readonly CONTACT_DURATION: "CONTACT_DURATION";
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readonly CUSTOMER_HOLD_TIME: "CUSTOMER_HOLD_TIME";
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readonly NON_TALK_TIME: "NON_TALK_TIME";
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readonly NON_TALK_TIME_PERCENTAGE: "NON_TALK_TIME_PERCENTAGE";
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readonly NUMBER_OF_INTERRUPTIONS: "NUMBER_OF_INTERRUPTIONS";
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readonly OVERALL_AGENT_SENTIMENT_SCORE: "OVERALL_AGENT_SENTIMENT_SCORE";
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readonly OVERALL_CUSTOMER_SENTIMENT_SCORE: "OVERALL_CUSTOMER_SENTIMENT_SCORE";
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};
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export type NumericQuestionPropertyAutomationLabel =
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(typeof NumericQuestionPropertyAutomationLabel)[keyof typeof NumericQuestionPropertyAutomationLabel];
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export interface NumericQuestionPropertyValueAutomation {
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Label: NumericQuestionPropertyAutomationLabel | string | undefined;
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}
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export type EvaluationFormNumericQuestionAutomation =
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export declare namespace EvaluationFormNumericQuestionAutomation {
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interface PropertyValueMember {
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PropertyValue: NumericQuestionPropertyValueAutomation;
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$unknown?: never;
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}
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interface $UnknownMember {
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}
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interface Visitor<T> {
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PropertyValue: (value: NumericQuestionPropertyValueAutomation) => T;
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_: (name: string, value: any) => T;
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}
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const visit: <T>(
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value: EvaluationFormNumericQuestionAutomation,
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visitor: Visitor<T>
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}
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export interface EvaluationFormNumericQuestionOption {
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export interface EvaluationFormNumericQuestionProperties {
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Options?: EvaluationFormNumericQuestionOption[];
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Automation?: EvaluationFormNumericQuestionAutomation;
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}
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export declare const SingleSelectQuestionRuleCategoryAutomationCondition: {
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readonly NOT_PRESENT: "NOT_PRESENT";
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readonly PRESENT: "PRESENT";
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export interface SingleSelectQuestionRuleCategoryAutomation {
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export type EvaluationFormSingleSelectQuestionAutomationOption =
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export declare namespace EvaluationFormSingleSelectQuestionAutomationOption {
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interface RuleCategoryMember {
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interface Visitor<T> {
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}
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const visit: <T>(
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export interface EvaluationFormSingleSelectQuestionAutomation {
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}
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export declare const EvaluationFormSingleSelectQuestionDisplayMode: {
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readonly DROPDOWN: "DROPDOWN";
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|
525
|
+
readonly RADIO: "RADIO";
|
|
526
|
+
};
|
|
527
|
+
export type EvaluationFormSingleSelectQuestionDisplayMode =
|
|
528
|
+
(typeof EvaluationFormSingleSelectQuestionDisplayMode)[keyof typeof EvaluationFormSingleSelectQuestionDisplayMode];
|
|
529
|
+
export interface EvaluationFormSingleSelectQuestionOption {
|
|
530
|
+
RefId: string | undefined;
|
|
531
|
+
Text: string | undefined;
|
|
532
|
+
Score?: number;
|
|
533
|
+
AutomaticFail?: boolean;
|
|
534
|
+
}
|
|
535
|
+
export interface EvaluationFormSingleSelectQuestionProperties {
|
|
536
|
+
Options: EvaluationFormSingleSelectQuestionOption[] | undefined;
|
|
537
|
+
DisplayAs?: EvaluationFormSingleSelectQuestionDisplayMode | string;
|
|
538
|
+
Automation?: EvaluationFormSingleSelectQuestionAutomation;
|
|
539
|
+
}
|
|
540
|
+
export type EvaluationFormQuestionTypeProperties =
|
|
541
|
+
| EvaluationFormQuestionTypeProperties.NumericMember
|
|
542
|
+
| EvaluationFormQuestionTypeProperties.SingleSelectMember
|
|
543
|
+
| EvaluationFormQuestionTypeProperties.$UnknownMember;
|
|
544
|
+
export declare namespace EvaluationFormQuestionTypeProperties {
|
|
545
|
+
interface NumericMember {
|
|
546
|
+
Numeric: EvaluationFormNumericQuestionProperties;
|
|
547
|
+
SingleSelect?: never;
|
|
548
|
+
$unknown?: never;
|
|
549
|
+
}
|
|
550
|
+
interface SingleSelectMember {
|
|
551
|
+
Numeric?: never;
|
|
552
|
+
SingleSelect: EvaluationFormSingleSelectQuestionProperties;
|
|
553
|
+
$unknown?: never;
|
|
554
|
+
}
|
|
555
|
+
interface $UnknownMember {
|
|
556
|
+
Numeric?: never;
|
|
557
|
+
SingleSelect?: never;
|
|
558
|
+
$unknown: [string, any];
|
|
559
|
+
}
|
|
560
|
+
interface Visitor<T> {
|
|
561
|
+
Numeric: (value: EvaluationFormNumericQuestionProperties) => T;
|
|
562
|
+
SingleSelect: (value: EvaluationFormSingleSelectQuestionProperties) => T;
|
|
563
|
+
_: (name: string, value: any) => T;
|
|
564
|
+
}
|
|
565
|
+
const visit: <T>(
|
|
566
|
+
value: EvaluationFormQuestionTypeProperties,
|
|
567
|
+
visitor: Visitor<T>
|
|
568
|
+
) => T;
|
|
569
|
+
}
|
|
570
|
+
export interface EvaluationFormQuestion {
|
|
571
|
+
Title: string | undefined;
|
|
572
|
+
Instructions?: string;
|
|
573
|
+
RefId: string | undefined;
|
|
574
|
+
NotApplicableEnabled?: boolean;
|
|
575
|
+
QuestionType: EvaluationFormQuestionType | string | undefined;
|
|
576
|
+
QuestionTypeProperties?: EvaluationFormQuestionTypeProperties;
|
|
577
|
+
Weight?: number;
|
|
578
|
+
}
|
|
579
|
+
export declare const EvaluationFormScoringMode: {
|
|
580
|
+
readonly QUESTION_ONLY: "QUESTION_ONLY";
|
|
581
|
+
readonly SECTION_ONLY: "SECTION_ONLY";
|
|
582
|
+
};
|
|
583
|
+
export type EvaluationFormScoringMode =
|
|
584
|
+
(typeof EvaluationFormScoringMode)[keyof typeof EvaluationFormScoringMode];
|
|
585
|
+
export declare const EvaluationFormScoringStatus: {
|
|
586
|
+
readonly DISABLED: "DISABLED";
|
|
587
|
+
readonly ENABLED: "ENABLED";
|
|
588
|
+
};
|
|
589
|
+
export type EvaluationFormScoringStatus =
|
|
590
|
+
(typeof EvaluationFormScoringStatus)[keyof typeof EvaluationFormScoringStatus];
|
|
591
|
+
export interface EvaluationFormScoringStrategy {
|
|
592
|
+
Mode: EvaluationFormScoringMode | string | undefined;
|
|
593
|
+
Status: EvaluationFormScoringStatus | string | undefined;
|
|
594
|
+
}
|
|
595
|
+
export interface CreateEvaluationFormResponse {
|
|
596
|
+
EvaluationFormId: string | undefined;
|
|
597
|
+
EvaluationFormArn: string | undefined;
|
|
598
|
+
}
|
|
419
599
|
export declare const HoursOfOperationDays: {
|
|
420
600
|
readonly FRIDAY: "FRIDAY";
|
|
421
601
|
readonly MONDAY: "MONDAY";
|
|
@@ -887,6 +1067,20 @@ export interface CreateVocabularyResponse {
|
|
|
887
1067
|
VocabularyId: string | undefined;
|
|
888
1068
|
State: VocabularyState | string | undefined;
|
|
889
1069
|
}
|
|
1070
|
+
export interface DeactivateEvaluationFormRequest {
|
|
1071
|
+
InstanceId: string | undefined;
|
|
1072
|
+
EvaluationFormId: string | undefined;
|
|
1073
|
+
EvaluationFormVersion: number | undefined;
|
|
1074
|
+
}
|
|
1075
|
+
export interface DeactivateEvaluationFormResponse {
|
|
1076
|
+
EvaluationFormId: string | undefined;
|
|
1077
|
+
EvaluationFormArn: string | undefined;
|
|
1078
|
+
EvaluationFormVersion: number | undefined;
|
|
1079
|
+
}
|
|
1080
|
+
export interface DeleteContactEvaluationRequest {
|
|
1081
|
+
InstanceId: string | undefined;
|
|
1082
|
+
EvaluationId: string | undefined;
|
|
1083
|
+
}
|
|
890
1084
|
export interface DeleteContactFlowRequest {
|
|
891
1085
|
InstanceId: string | undefined;
|
|
892
1086
|
ContactFlowId: string | undefined;
|
|
@@ -897,6 +1091,11 @@ export interface DeleteContactFlowModuleRequest {
|
|
|
897
1091
|
ContactFlowModuleId: string | undefined;
|
|
898
1092
|
}
|
|
899
1093
|
export interface DeleteContactFlowModuleResponse {}
|
|
1094
|
+
export interface DeleteEvaluationFormRequest {
|
|
1095
|
+
InstanceId: string | undefined;
|
|
1096
|
+
EvaluationFormId: string | undefined;
|
|
1097
|
+
EvaluationFormVersion?: number;
|
|
1098
|
+
}
|
|
900
1099
|
export interface DeleteHoursOfOperationRequest {
|
|
901
1100
|
InstanceId: string | undefined;
|
|
902
1101
|
HoursOfOperationId: string | undefined;
|
|
@@ -1010,6 +1209,84 @@ export interface Contact {
|
|
|
1010
1209
|
export interface DescribeContactResponse {
|
|
1011
1210
|
Contact?: Contact;
|
|
1012
1211
|
}
|
|
1212
|
+
export interface DescribeContactEvaluationRequest {
|
|
1213
|
+
InstanceId: string | undefined;
|
|
1214
|
+
EvaluationId: string | undefined;
|
|
1215
|
+
}
|
|
1216
|
+
export type EvaluationAnswerData =
|
|
1217
|
+
| EvaluationAnswerData.NotApplicableMember
|
|
1218
|
+
| EvaluationAnswerData.NumericValueMember
|
|
1219
|
+
| EvaluationAnswerData.StringValueMember
|
|
1220
|
+
| EvaluationAnswerData.$UnknownMember;
|
|
1221
|
+
export declare namespace EvaluationAnswerData {
|
|
1222
|
+
interface StringValueMember {
|
|
1223
|
+
StringValue: string;
|
|
1224
|
+
NumericValue?: never;
|
|
1225
|
+
NotApplicable?: never;
|
|
1226
|
+
$unknown?: never;
|
|
1227
|
+
}
|
|
1228
|
+
interface NumericValueMember {
|
|
1229
|
+
StringValue?: never;
|
|
1230
|
+
NumericValue: number;
|
|
1231
|
+
NotApplicable?: never;
|
|
1232
|
+
$unknown?: never;
|
|
1233
|
+
}
|
|
1234
|
+
interface NotApplicableMember {
|
|
1235
|
+
StringValue?: never;
|
|
1236
|
+
NumericValue?: never;
|
|
1237
|
+
NotApplicable: boolean;
|
|
1238
|
+
$unknown?: never;
|
|
1239
|
+
}
|
|
1240
|
+
interface $UnknownMember {
|
|
1241
|
+
StringValue?: never;
|
|
1242
|
+
NumericValue?: never;
|
|
1243
|
+
NotApplicable?: never;
|
|
1244
|
+
$unknown: [string, any];
|
|
1245
|
+
}
|
|
1246
|
+
interface Visitor<T> {
|
|
1247
|
+
StringValue: (value: string) => T;
|
|
1248
|
+
NumericValue: (value: number) => T;
|
|
1249
|
+
NotApplicable: (value: boolean) => T;
|
|
1250
|
+
_: (name: string, value: any) => T;
|
|
1251
|
+
}
|
|
1252
|
+
const visit: <T>(value: EvaluationAnswerData, visitor: Visitor<T>) => T;
|
|
1253
|
+
}
|
|
1254
|
+
export interface EvaluationAnswerOutput {
|
|
1255
|
+
Value?: EvaluationAnswerData;
|
|
1256
|
+
SystemSuggestedValue?: EvaluationAnswerData;
|
|
1257
|
+
}
|
|
1258
|
+
export interface EvaluationScore {
|
|
1259
|
+
Percentage?: number;
|
|
1260
|
+
NotApplicable?: boolean;
|
|
1261
|
+
AutomaticFail?: boolean;
|
|
1262
|
+
}
|
|
1263
|
+
export interface EvaluationMetadata {
|
|
1264
|
+
ContactId: string | undefined;
|
|
1265
|
+
EvaluatorArn: string | undefined;
|
|
1266
|
+
ContactAgentId?: string;
|
|
1267
|
+
Score?: EvaluationScore;
|
|
1268
|
+
}
|
|
1269
|
+
export interface EvaluationNote {
|
|
1270
|
+
Value?: string;
|
|
1271
|
+
}
|
|
1272
|
+
export declare const EvaluationStatus: {
|
|
1273
|
+
readonly DRAFT: "DRAFT";
|
|
1274
|
+
readonly SUBMITTED: "SUBMITTED";
|
|
1275
|
+
};
|
|
1276
|
+
export type EvaluationStatus =
|
|
1277
|
+
(typeof EvaluationStatus)[keyof typeof EvaluationStatus];
|
|
1278
|
+
export interface Evaluation {
|
|
1279
|
+
EvaluationId: string | undefined;
|
|
1280
|
+
EvaluationArn: string | undefined;
|
|
1281
|
+
Metadata: EvaluationMetadata | undefined;
|
|
1282
|
+
Answers: Record<string, EvaluationAnswerOutput> | undefined;
|
|
1283
|
+
Notes: Record<string, EvaluationNote> | undefined;
|
|
1284
|
+
Status: EvaluationStatus | string | undefined;
|
|
1285
|
+
Scores?: Record<string, EvaluationScore>;
|
|
1286
|
+
CreatedTime: Date | undefined;
|
|
1287
|
+
LastModifiedTime: Date | undefined;
|
|
1288
|
+
Tags?: Record<string, string>;
|
|
1289
|
+
}
|
|
1013
1290
|
export declare class ContactFlowNotPublishedException extends __BaseException {
|
|
1014
1291
|
readonly name: "ContactFlowNotPublishedException";
|
|
1015
1292
|
readonly $fault: "client";
|
|
@@ -1073,6 +1350,17 @@ export interface ContactFlowModule {
|
|
|
1073
1350
|
export interface DescribeContactFlowModuleResponse {
|
|
1074
1351
|
ContactFlowModule?: ContactFlowModule;
|
|
1075
1352
|
}
|
|
1353
|
+
export interface DescribeEvaluationFormRequest {
|
|
1354
|
+
InstanceId: string | undefined;
|
|
1355
|
+
EvaluationFormId: string | undefined;
|
|
1356
|
+
EvaluationFormVersion?: number;
|
|
1357
|
+
}
|
|
1358
|
+
export declare const EvaluationFormVersionStatus: {
|
|
1359
|
+
readonly ACTIVE: "ACTIVE";
|
|
1360
|
+
readonly DRAFT: "DRAFT";
|
|
1361
|
+
};
|
|
1362
|
+
export type EvaluationFormVersionStatus =
|
|
1363
|
+
(typeof EvaluationFormVersionStatus)[keyof typeof EvaluationFormVersionStatus];
|
|
1076
1364
|
export interface DescribeHoursOfOperationRequest {
|
|
1077
1365
|
InstanceId: string | undefined;
|
|
1078
1366
|
HoursOfOperationId: string | undefined;
|
|
@@ -1762,224 +2050,6 @@ export interface GetCurrentMetricDataResponse {
|
|
|
1762
2050
|
export interface ContactFilter {
|
|
1763
2051
|
ContactStates?: (ContactState | string)[];
|
|
1764
2052
|
}
|
|
1765
|
-
export interface UserDataFilters {
|
|
1766
|
-
Queues?: string[];
|
|
1767
|
-
ContactFilter?: ContactFilter;
|
|
1768
|
-
RoutingProfiles?: string[];
|
|
1769
|
-
Agents?: string[];
|
|
1770
|
-
UserHierarchyGroups?: string[];
|
|
1771
|
-
}
|
|
1772
|
-
export interface GetCurrentUserDataRequest {
|
|
1773
|
-
InstanceId: string | undefined;
|
|
1774
|
-
Filters: UserDataFilters | undefined;
|
|
1775
|
-
NextToken?: string;
|
|
1776
|
-
MaxResults?: number;
|
|
1777
|
-
}
|
|
1778
|
-
export interface HierarchyGroupSummaryReference {
|
|
1779
|
-
Id?: string;
|
|
1780
|
-
Arn?: string;
|
|
1781
|
-
}
|
|
1782
|
-
export interface HierarchyPathReference {
|
|
1783
|
-
LevelOne?: HierarchyGroupSummaryReference;
|
|
1784
|
-
LevelTwo?: HierarchyGroupSummaryReference;
|
|
1785
|
-
LevelThree?: HierarchyGroupSummaryReference;
|
|
1786
|
-
LevelFour?: HierarchyGroupSummaryReference;
|
|
1787
|
-
LevelFive?: HierarchyGroupSummaryReference;
|
|
1788
|
-
}
|
|
1789
|
-
export interface UserReference {
|
|
1790
|
-
Id?: string;
|
|
1791
|
-
Arn?: string;
|
|
1792
|
-
}
|
|
1793
|
-
export interface UserData {
|
|
1794
|
-
User?: UserReference;
|
|
1795
|
-
RoutingProfile?: RoutingProfileReference;
|
|
1796
|
-
HierarchyPath?: HierarchyPathReference;
|
|
1797
|
-
Status?: AgentStatusReference;
|
|
1798
|
-
AvailableSlotsByChannel?: Record<string, number>;
|
|
1799
|
-
MaxSlotsByChannel?: Record<string, number>;
|
|
1800
|
-
ActiveSlotsByChannel?: Record<string, number>;
|
|
1801
|
-
Contacts?: AgentContactReference[];
|
|
1802
|
-
NextStatus?: string;
|
|
1803
|
-
}
|
|
1804
|
-
export interface GetCurrentUserDataResponse {
|
|
1805
|
-
NextToken?: string;
|
|
1806
|
-
UserDataList?: UserData[];
|
|
1807
|
-
ApproximateTotalCount?: number;
|
|
1808
|
-
}
|
|
1809
|
-
export interface GetFederationTokenRequest {
|
|
1810
|
-
InstanceId: string | undefined;
|
|
1811
|
-
}
|
|
1812
|
-
export interface Credentials {
|
|
1813
|
-
AccessToken?: string;
|
|
1814
|
-
AccessTokenExpiration?: Date;
|
|
1815
|
-
RefreshToken?: string;
|
|
1816
|
-
RefreshTokenExpiration?: Date;
|
|
1817
|
-
}
|
|
1818
|
-
export interface GetFederationTokenResponse {
|
|
1819
|
-
Credentials?: Credentials;
|
|
1820
|
-
SignInUrl?: string;
|
|
1821
|
-
UserArn?: string;
|
|
1822
|
-
UserId?: string;
|
|
1823
|
-
}
|
|
1824
|
-
export declare class UserNotFoundException extends __BaseException {
|
|
1825
|
-
readonly name: "UserNotFoundException";
|
|
1826
|
-
readonly $fault: "client";
|
|
1827
|
-
Message?: string;
|
|
1828
|
-
constructor(
|
|
1829
|
-
opts: __ExceptionOptionType<UserNotFoundException, __BaseException>
|
|
1830
|
-
);
|
|
1831
|
-
}
|
|
1832
|
-
export declare const HistoricalMetricName: {
|
|
1833
|
-
readonly ABANDON_TIME: "ABANDON_TIME";
|
|
1834
|
-
readonly AFTER_CONTACT_WORK_TIME: "AFTER_CONTACT_WORK_TIME";
|
|
1835
|
-
readonly API_CONTACTS_HANDLED: "API_CONTACTS_HANDLED";
|
|
1836
|
-
readonly CALLBACK_CONTACTS_HANDLED: "CALLBACK_CONTACTS_HANDLED";
|
|
1837
|
-
readonly CONTACTS_ABANDONED: "CONTACTS_ABANDONED";
|
|
1838
|
-
readonly CONTACTS_AGENT_HUNG_UP_FIRST: "CONTACTS_AGENT_HUNG_UP_FIRST";
|
|
1839
|
-
readonly CONTACTS_CONSULTED: "CONTACTS_CONSULTED";
|
|
1840
|
-
readonly CONTACTS_HANDLED: "CONTACTS_HANDLED";
|
|
1841
|
-
readonly CONTACTS_HANDLED_INCOMING: "CONTACTS_HANDLED_INCOMING";
|
|
1842
|
-
readonly CONTACTS_HANDLED_OUTBOUND: "CONTACTS_HANDLED_OUTBOUND";
|
|
1843
|
-
readonly CONTACTS_HOLD_ABANDONS: "CONTACTS_HOLD_ABANDONS";
|
|
1844
|
-
readonly CONTACTS_MISSED: "CONTACTS_MISSED";
|
|
1845
|
-
readonly CONTACTS_QUEUED: "CONTACTS_QUEUED";
|
|
1846
|
-
readonly CONTACTS_TRANSFERRED_IN: "CONTACTS_TRANSFERRED_IN";
|
|
1847
|
-
readonly CONTACTS_TRANSFERRED_IN_FROM_QUEUE: "CONTACTS_TRANSFERRED_IN_FROM_QUEUE";
|
|
1848
|
-
readonly CONTACTS_TRANSFERRED_OUT: "CONTACTS_TRANSFERRED_OUT";
|
|
1849
|
-
readonly CONTACTS_TRANSFERRED_OUT_FROM_QUEUE: "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE";
|
|
1850
|
-
readonly HANDLE_TIME: "HANDLE_TIME";
|
|
1851
|
-
readonly HOLD_TIME: "HOLD_TIME";
|
|
1852
|
-
readonly INTERACTION_AND_HOLD_TIME: "INTERACTION_AND_HOLD_TIME";
|
|
1853
|
-
readonly INTERACTION_TIME: "INTERACTION_TIME";
|
|
1854
|
-
readonly OCCUPANCY: "OCCUPANCY";
|
|
1855
|
-
readonly QUEUED_TIME: "QUEUED_TIME";
|
|
1856
|
-
readonly QUEUE_ANSWER_TIME: "QUEUE_ANSWER_TIME";
|
|
1857
|
-
readonly SERVICE_LEVEL: "SERVICE_LEVEL";
|
|
1858
|
-
};
|
|
1859
|
-
export type HistoricalMetricName =
|
|
1860
|
-
(typeof HistoricalMetricName)[keyof typeof HistoricalMetricName];
|
|
1861
|
-
export declare const Statistic: {
|
|
1862
|
-
readonly AVG: "AVG";
|
|
1863
|
-
readonly MAX: "MAX";
|
|
1864
|
-
readonly SUM: "SUM";
|
|
1865
|
-
};
|
|
1866
|
-
export type Statistic = (typeof Statistic)[keyof typeof Statistic];
|
|
1867
|
-
export declare const Comparison: {
|
|
1868
|
-
readonly LT: "LT";
|
|
1869
|
-
};
|
|
1870
|
-
export type Comparison = (typeof Comparison)[keyof typeof Comparison];
|
|
1871
|
-
export interface Threshold {
|
|
1872
|
-
Comparison?: Comparison | string;
|
|
1873
|
-
ThresholdValue?: number;
|
|
1874
|
-
}
|
|
1875
|
-
export interface HistoricalMetric {
|
|
1876
|
-
Name?: HistoricalMetricName | string;
|
|
1877
|
-
Threshold?: Threshold;
|
|
1878
|
-
Statistic?: Statistic | string;
|
|
1879
|
-
Unit?: Unit | string;
|
|
1880
|
-
}
|
|
1881
|
-
export interface GetMetricDataRequest {
|
|
1882
|
-
InstanceId: string | undefined;
|
|
1883
|
-
StartTime: Date | undefined;
|
|
1884
|
-
EndTime: Date | undefined;
|
|
1885
|
-
Filters: Filters | undefined;
|
|
1886
|
-
Groupings?: (Grouping | string)[];
|
|
1887
|
-
HistoricalMetrics: HistoricalMetric[] | undefined;
|
|
1888
|
-
NextToken?: string;
|
|
1889
|
-
MaxResults?: number;
|
|
1890
|
-
}
|
|
1891
|
-
export interface HistoricalMetricData {
|
|
1892
|
-
Metric?: HistoricalMetric;
|
|
1893
|
-
Value?: number;
|
|
1894
|
-
}
|
|
1895
|
-
export interface HistoricalMetricResult {
|
|
1896
|
-
Dimensions?: Dimensions;
|
|
1897
|
-
Collections?: HistoricalMetricData[];
|
|
1898
|
-
}
|
|
1899
|
-
export interface GetMetricDataResponse {
|
|
1900
|
-
NextToken?: string;
|
|
1901
|
-
MetricResults?: HistoricalMetricResult[];
|
|
1902
|
-
}
|
|
1903
|
-
export interface FilterV2 {
|
|
1904
|
-
FilterKey?: string;
|
|
1905
|
-
FilterValues?: string[];
|
|
1906
|
-
}
|
|
1907
|
-
export interface MetricFilterV2 {
|
|
1908
|
-
MetricFilterKey?: string;
|
|
1909
|
-
MetricFilterValues?: string[];
|
|
1910
|
-
}
|
|
1911
|
-
export interface ThresholdV2 {
|
|
1912
|
-
Comparison?: string;
|
|
1913
|
-
ThresholdValue?: number;
|
|
1914
|
-
}
|
|
1915
|
-
export interface MetricV2 {
|
|
1916
|
-
Name?: string;
|
|
1917
|
-
Threshold?: ThresholdV2[];
|
|
1918
|
-
MetricFilters?: MetricFilterV2[];
|
|
1919
|
-
}
|
|
1920
|
-
export interface GetMetricDataV2Request {
|
|
1921
|
-
ResourceArn: string | undefined;
|
|
1922
|
-
StartTime: Date | undefined;
|
|
1923
|
-
EndTime: Date | undefined;
|
|
1924
|
-
Filters: FilterV2[] | undefined;
|
|
1925
|
-
Groupings?: string[];
|
|
1926
|
-
Metrics: MetricV2[] | undefined;
|
|
1927
|
-
NextToken?: string;
|
|
1928
|
-
MaxResults?: number;
|
|
1929
|
-
}
|
|
1930
|
-
export interface MetricDataV2 {
|
|
1931
|
-
Metric?: MetricV2;
|
|
1932
|
-
Value?: number;
|
|
1933
|
-
}
|
|
1934
|
-
export interface MetricResultV2 {
|
|
1935
|
-
Dimensions?: Record<string, string>;
|
|
1936
|
-
Collections?: MetricDataV2[];
|
|
1937
|
-
}
|
|
1938
|
-
export interface GetMetricDataV2Response {
|
|
1939
|
-
NextToken?: string;
|
|
1940
|
-
MetricResults?: MetricResultV2[];
|
|
1941
|
-
}
|
|
1942
|
-
export interface GetTaskTemplateRequest {
|
|
1943
|
-
InstanceId: string | undefined;
|
|
1944
|
-
TaskTemplateId: string | undefined;
|
|
1945
|
-
SnapshotVersion?: string;
|
|
1946
|
-
}
|
|
1947
|
-
export interface GetTaskTemplateResponse {
|
|
1948
|
-
InstanceId?: string;
|
|
1949
|
-
Id: string | undefined;
|
|
1950
|
-
Arn: string | undefined;
|
|
1951
|
-
Name: string | undefined;
|
|
1952
|
-
Description?: string;
|
|
1953
|
-
ContactFlowId?: string;
|
|
1954
|
-
Constraints?: TaskTemplateConstraints;
|
|
1955
|
-
Defaults?: TaskTemplateDefaults;
|
|
1956
|
-
Fields?: TaskTemplateField[];
|
|
1957
|
-
Status?: TaskTemplateStatus | string;
|
|
1958
|
-
LastModifiedTime?: Date;
|
|
1959
|
-
CreatedTime?: Date;
|
|
1960
|
-
Tags?: Record<string, string>;
|
|
1961
|
-
}
|
|
1962
|
-
export interface GetTrafficDistributionRequest {
|
|
1963
|
-
Id: string | undefined;
|
|
1964
|
-
}
|
|
1965
|
-
export interface Distribution {
|
|
1966
|
-
Region: string | undefined;
|
|
1967
|
-
Percentage: number | undefined;
|
|
1968
|
-
}
|
|
1969
|
-
export interface TelephonyConfig {
|
|
1970
|
-
Distributions: Distribution[] | undefined;
|
|
1971
|
-
}
|
|
1972
|
-
export interface GetTrafficDistributionResponse {
|
|
1973
|
-
TelephonyConfig?: TelephonyConfig;
|
|
1974
|
-
Id?: string;
|
|
1975
|
-
Arn?: string;
|
|
1976
|
-
}
|
|
1977
|
-
export interface ListAgentStatusRequest {
|
|
1978
|
-
InstanceId: string | undefined;
|
|
1979
|
-
NextToken?: string;
|
|
1980
|
-
MaxResults?: number;
|
|
1981
|
-
AgentStatusTypes?: (AgentStatusType | string)[];
|
|
1982
|
-
}
|
|
1983
2053
|
export declare const CreateInstanceRequestFilterSensitiveLog: (
|
|
1984
2054
|
obj: CreateInstanceRequest
|
|
1985
2055
|
) => any;
|
|
@@ -1987,7 +2057,3 @@ export declare const InstanceFilterSensitiveLog: (obj: Instance) => any;
|
|
|
1987
2057
|
export declare const DescribeInstanceResponseFilterSensitiveLog: (
|
|
1988
2058
|
obj: DescribeInstanceResponse
|
|
1989
2059
|
) => any;
|
|
1990
|
-
export declare const CredentialsFilterSensitiveLog: (obj: Credentials) => any;
|
|
1991
|
-
export declare const GetFederationTokenResponseFilterSensitiveLog: (
|
|
1992
|
-
obj: GetFederationTokenResponse
|
|
1993
|
-
) => any;
|