@appsupportkit/support-sdk 0.2.0 → 0.4.0

package/lib/commonjs/i18n/strings/tr.js

@@ -0,0 +1,75 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.tr = void 0;
+const tr = exports.tr = {
+  'home.title': 'Destek',
+  'home.subtitle': 'Bir görüşme başlatın — tam burada yanıtlıyoruz.',
+  'home.close': 'Desteği kapat',
+  'home.open': 'Açık',
+  'home.resolved': 'Çözüldü',
+  'home.empty': 'Henüz görüşme yok',
+  'home.emptyHint': 'Gönderdiğiniz her şey ekibe ulaşır ve yanıtları bu pencereye geri gelir.',
+  'home.noMessages': 'Henüz mesaj yok',
+  'home.you': 'Siz',
+  'home.threadA11y': 'Görüşme: {type}',
+  'home.threadUnreadA11y': 'Görüşme: {type}, {count} okunmamış',
+  'home.newA11y': 'Yeni: {type}',
+  'home.language': 'Dil',
+  'type.feedback': 'Geri bildirim',
+  'type.feature_request': 'Özellik isteği',
+  'type.bug_report': 'Hata bildirimi',
+  'hint.feedback': 'Ne düşündüğünüzü söyleyin',
+  'hint.feature_request': 'Bir iyileştirme önerin',
+  'hint.bug_report': 'Bir şey çalışmıyor',
+  'prompt.feedback': 'Neyi bilmemiz gerekiyor?',
+  'prompt.feature_request': 'Neyi görmek istersiniz?',
+  'prompt.bug_report': 'Ne oldu ve ne olmasını bekliyordunuz?',
+  'sub.feedback': 'İyi ya da kötü — doğrudan ekibe gider.',
+  'sub.feature_request': 'Ne yapmaya çalıştığınızı anlatın.',
+  'sub.bug_report': 'Adımlar, ekran ve beklentiniz bize yardımcı olur.',
+  'compose.back': 'Görüşmelere dön',
+  'compose.sent': 'Gönderildi',
+  'compose.sentHint': 'Tam burada yanıtlayacağız. Görüşmeyi Açık bölümünde bulursunuz ve yanıtladığımızda düğmede bir işaret belirir.',
+  'compose.done': 'Tamam',
+  'compose.send': 'Gönder',
+  'compose.sending': 'Gönderiliyor…',
+  'compose.minChars': 'En az {count} karakter',
+  'thread.support': 'Destek',
+  'thread.new': 'Yeni',
+  'thread.resolvedAt': 'Çözüldü · {date}',
+  'thread.readOnly': 'Bu görüşme çözüldü ve salt okunur',
+  'thread.placeholder': 'Bir yanıt yazın…',
+  'chat.placeholder': 'Bir mesaj yazın…',
+  'review.appStore': "App Store'da değerlendir",
+  'review.playStore': "Google Play'de değerlendir",
+  'thread.sendA11y': 'Yanıtı gönder',
+  'thread.sendingA11y': 'Gönderiliyor',
+  'thread.translating': 'Çevriliyor…',
+  'status.open': 'Açık',
+  'status.resolved': 'Çözüldü',
+  'error.tryAgain': 'Tekrar dene',
+  'error.rateLimited': 'Çok fazla istek — daha sonra tekrar deneyin',
+  'error.offline': 'Çevrimdışısınız — bağlantınızı kontrol edin',
+  'error.sendFailed': 'Gönderilemedi — tekrar deneyin',
+  'error.loadFailed': 'Görüşmeleriniz yüklenemedi',
+  'error.unavailable': 'Destek şu anda kullanılamıyor',
+  'error.loadRateLimited': 'Çok fazla istek — birazdan tekrar deneyin',
+  'lang.title': 'Dilinizi seçin',
+  'lang.subtitle': 'İstediğiniz dilde yazın — sizinle destek ekibi arasında çeviri yapıyoruz.',
+  'lang.continue': 'Devam',
+  'lang.change': 'Dili değiştir',
+  'lang.saveFailed': 'Kaydedilemedi — tekrar deneyin',
+  'time.justNow': 'az önce',
+  'time.minutes': '{count} dk önce',
+  'time.hours': '{count} sa önce',
+  'time.days': '{count} g önce',
+  'time.weeks': '{count} hf önce',
+  'time.months': '{count} ay önce',
+  'time.years': '{count} yıl önce',
+  'time.today': 'Bugün',
+  'time.yesterday': 'Dün'
+};
+//# sourceMappingURL=tr.js.map

package/lib/commonjs/i18n/strings/tr.js.map

@@ -0,0 +1 @@
+{"version":3,"names":["tr","exports"],"sourceRoot":"../../../../src","sources":["i18n/strings/tr.ts"],"mappings":";;;;;;AAEO,MAAMA,EAAe,GAAAC,OAAA,CAAAD,EAAA,GAAG;EAC7B,YAAY,EAAE,QAAQ;EACtB,eAAe,EAAE,iDAAiD;EAClE,YAAY,EAAE,eAAe;EAC7B,WAAW,EAAE,MAAM;EACnB,eAAe,EAAE,SAAS;EAC1B,YAAY,EAAE,mBAAmB;EACjC,gBAAgB,EACd,0EAA0E;EAC5E,iBAAiB,EAAE,iBAAiB;EACpC,UAAU,EAAE,KAAK;EACjB,iBAAiB,EAAE,iBAAiB;EACpC,uBAAuB,EAAE,oCAAoC;EAC7D,cAAc,EAAE,cAAc;EAC9B,eAAe,EAAE,KAAK;EAEtB,eAAe,EAAE,eAAe;EAChC,sBAAsB,EAAE,gBAAgB;EACxC,iBAAiB,EAAE,gBAAgB;EACnC,eAAe,EAAE,2BAA2B;EAC5C,sBAAsB,EAAE,wBAAwB;EAChD,iBAAiB,EAAE,oBAAoB;EACvC,iBAAiB,EAAE,0BAA0B;EAC7C,wBAAwB,EAAE,yBAAyB;EACnD,mBAAmB,EAAE,uCAAuC;EAC5D,cAAc,EAAE,wCAAwC;EACxD,qBAAqB,EAAE,mCAAmC;EAC1D,gBAAgB,EAAE,mDAAmD;EAErE,cAAc,EAAE,iBAAiB;EACjC,cAAc,EAAE,YAAY;EAC5B,kBAAkB,EAChB,gHAAgH;EAClH,cAAc,EAAE,OAAO;EACvB,cAAc,EAAE,QAAQ;EACxB,iBAAiB,EAAE,eAAe;EAClC,kBAAkB,EAAE,wBAAwB;EAE5C,gBAAgB,EAAE,QAAQ;EAC1B,YAAY,EAAE,MAAM;EACpB,mBAAmB,EAAE,kBAAkB;EACvC,iBAAiB,EAAE,mCAAmC;EACtD,oBAAoB,EAAE,kBAAkB;EACxC,kBAAkB,EAAE,kBAAkB;EACtC,iBAAiB,EAAE,0BAA0B;EAC7C,kBAAkB,EAAE,4BAA4B;EAChD,iBAAiB,EAAE,eAAe;EAClC,oBAAoB,EAAE,cAAc;EACpC,oBAAoB,EAAE,aAAa;EAEnC,aAAa,EAAE,MAAM;EACrB,iBAAiB,EAAE,SAAS;EAE5B,gBAAgB,EAAE,aAAa;EAC/B,mBAAmB,EAAE,6CAA6C;EAClE,eAAe,EAAE,6CAA6C;EAC9D,kBAAkB,EAAE,gCAAgC;EACpD,kBAAkB,EAAE,4BAA4B;EAChD,mBAAmB,EAAE,+BAA+B;EACpD,uBAAuB,EAAE,2CAA2C;EAEpE,YAAY,EAAE,gBAAgB;EAC9B,eAAe,EACb,2EAA2E;EAC7E,eAAe,EAAE,OAAO;EACxB,aAAa,EAAE,eAAe;EAC9B,iBAAiB,EAAE,gCAAgC;EAEnD,cAAc,EAAE,SAAS;EACzB,cAAc,EAAE,iBAAiB;EACjC,YAAY,EAAE,iBAAiB;EAC/B,WAAW,EAAE,gBAAgB;EAC7B,YAAY,EAAE,iBAAiB;EAC/B,aAAa,EAAE,iBAAiB;EAChC,YAAY,EAAE,kBAAkB;EAChC,YAAY,EAAE,OAAO;EACrB,gBAAgB,EAAE;AACpB,CAAC","ignoreList":[]}

package/lib/commonjs/i18n/strings/zh.js

@@ -0,0 +1,75 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.zh = void 0;
+const zh = exports.zh = {
+  'home.title': '客服支持',
+  'home.subtitle': '发起一次对话 —— 我们就在这里回复你。',
+  'home.close': '关闭客服',
+  'home.open': '进行中',
+  'home.resolved': '已解决',
+  'home.empty': '还没有对话',
+  'home.emptyHint': '你发送的内容都会送到团队，他们的回复也会回到这个窗口。',
+  'home.noMessages': '还没有消息',
+  'home.you': '你',
+  'home.threadA11y': '对话：{type}',
+  'home.threadUnreadA11y': '对话：{type}，{count} 条未读',
+  'home.newA11y': '新建：{type}',
+  'home.language': '语言',
+  'type.feedback': '反馈',
+  'type.feature_request': '功能请求',
+  'type.bug_report': '错误报告',
+  'hint.feedback': '告诉我们你的想法',
+  'hint.feature_request': '提出一个改进建议',
+  'hint.bug_report': '有功能无法正常使用',
+  'prompt.feedback': '有什么想让我们知道的？',
+  'prompt.feature_request': '你希望看到什么？',
+  'prompt.bug_report': '发生了什么，你期待的结果是什么？',
+  'sub.feedback': '好评差评都会直接送到团队。',
+  'sub.feature_request': '告诉我们你想完成什么。',
+  'sub.bug_report': '操作步骤、所在页面和你的预期都很有帮助。',
+  'compose.back': '返回对话列表',
+  'compose.sent': '已发送',
+  'compose.sentHint': '我们会在这里回复。对话会出现在「进行中」，我们回复后按钮上会显示提示。',
+  'compose.done': '完成',
+  'compose.send': '发送',
+  'compose.sending': '发送中…',
+  'compose.minChars': '至少输入 {count} 个字符',
+  'thread.support': '客服支持',
+  'thread.new': '新消息',
+  'thread.resolvedAt': '已解决 · {date}',
+  'thread.readOnly': '此对话已解决，仅供查看',
+  'thread.placeholder': '写下回复…',
+  'chat.placeholder': '输入消息…',
+  'review.appStore': '在 App Store 评分',
+  'review.playStore': '在 Google Play 评分',
+  'thread.sendA11y': '发送回复',
+  'thread.sendingA11y': '发送中',
+  'thread.translating': '翻译中…',
+  'status.open': '进行中',
+  'status.resolved': '已解决',
+  'error.tryAgain': '重试',
+  'error.rateLimited': '请求过于频繁 —— 请稍后再试',
+  'error.offline': '你已离线 —— 请检查网络连接',
+  'error.sendFailed': '发送失败 —— 请重试',
+  'error.loadFailed': '无法加载你的对话',
+  'error.unavailable': '客服支持暂时不可用',
+  'error.loadRateLimited': '请求过于频繁 —— 请稍等片刻再试',
+  'lang.title': '选择你的语言',
+  'lang.subtitle': '用你习惯的语言书写 —— 我们会在你和客服团队之间翻译。',
+  'lang.continue': '继续',
+  'lang.change': '更改语言',
+  'lang.saveFailed': '保存失败 —— 请重试',
+  'time.justNow': '刚刚',
+  'time.minutes': '{count} 分钟前',
+  'time.hours': '{count} 小时前',
+  'time.days': '{count} 天前',
+  'time.weeks': '{count} 周前',
+  'time.months': '{count} 个月前',
+  'time.years': '{count} 年前',
+  'time.today': '今天',
+  'time.yesterday': '昨天'
+};
+//# sourceMappingURL=zh.js.map

package/lib/commonjs/i18n/strings/zh.js.map

@@ -0,0 +1 @@
+{"version":3,"names":["zh","exports"],"sourceRoot":"../../../../src","sources":["i18n/strings/zh.ts"],"mappings":";;;;;;AAEO,MAAMA,EAAe,GAAAC,OAAA,CAAAD,EAAA,GAAG;EAC7B,YAAY,EAAE,MAAM;EACpB,eAAe,EAAE,sBAAsB;EACvC,YAAY,EAAE,MAAM;EACpB,WAAW,EAAE,KAAK;EAClB,eAAe,EAAE,KAAK;EACtB,YAAY,EAAE,OAAO;EACrB,gBAAgB,EAAE,6BAA6B;EAC/C,iBAAiB,EAAE,OAAO;EAC1B,UAAU,EAAE,GAAG;EACf,iBAAiB,EAAE,WAAW;EAC9B,uBAAuB,EAAE,uBAAuB;EAChD,cAAc,EAAE,WAAW;EAC3B,eAAe,EAAE,IAAI;EAErB,eAAe,EAAE,IAAI;EACrB,sBAAsB,EAAE,MAAM;EAC9B,iBAAiB,EAAE,MAAM;EACzB,eAAe,EAAE,UAAU;EAC3B,sBAAsB,EAAE,UAAU;EAClC,iBAAiB,EAAE,WAAW;EAC9B,iBAAiB,EAAE,aAAa;EAChC,wBAAwB,EAAE,UAAU;EACpC,mBAAmB,EAAE,kBAAkB;EACvC,cAAc,EAAE,eAAe;EAC/B,qBAAqB,EAAE,aAAa;EACpC,gBAAgB,EAAE,sBAAsB;EAExC,cAAc,EAAE,QAAQ;EACxB,cAAc,EAAE,KAAK;EACrB,kBAAkB,EAChB,qCAAqC;EACvC,cAAc,EAAE,IAAI;EACpB,cAAc,EAAE,IAAI;EACpB,iBAAiB,EAAE,MAAM;EACzB,kBAAkB,EAAE,kBAAkB;EAEtC,gBAAgB,EAAE,MAAM;EACxB,YAAY,EAAE,KAAK;EACnB,mBAAmB,EAAE,cAAc;EACnC,iBAAiB,EAAE,aAAa;EAChC,oBAAoB,EAAE,OAAO;EAC7B,kBAAkB,EAAE,OAAO;EAC3B,iBAAiB,EAAE,gBAAgB;EACnC,kBAAkB,EAAE,kBAAkB;EACtC,iBAAiB,EAAE,MAAM;EACzB,oBAAoB,EAAE,KAAK;EAC3B,oBAAoB,EAAE,MAAM;EAE5B,aAAa,EAAE,KAAK;EACpB,iBAAiB,EAAE,KAAK;EAExB,gBAAgB,EAAE,IAAI;EACtB,mBAAmB,EAAE,iBAAiB;EACtC,eAAe,EAAE,iBAAiB;EAClC,kBAAkB,EAAE,aAAa;EACjC,kBAAkB,EAAE,UAAU;EAC9B,mBAAmB,EAAE,WAAW;EAChC,uBAAuB,EAAE,mBAAmB;EAE5C,YAAY,EAAE,QAAQ;EACtB,eAAe,EAAE,8BAA8B;EAC/C,eAAe,EAAE,IAAI;EACrB,aAAa,EAAE,MAAM;EACrB,iBAAiB,EAAE,aAAa;EAEhC,cAAc,EAAE,IAAI;EACpB,cAAc,EAAE,aAAa;EAC7B,YAAY,EAAE,aAAa;EAC3B,WAAW,EAAE,YAAY;EACzB,YAAY,EAAE,YAAY;EAC1B,aAAa,EAAE,aAAa;EAC5B,YAAY,EAAE,YAAY;EAC1B,YAAY,EAAE,IAAI;EAClB,gBAAgB,EAAE;AACpB,CAAC","ignoreList":[]}

package/lib/commonjs/index.js

@@ -3,12 +3,36 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
+Object.defineProperty(exports, "DEFAULT_LANGUAGE", {
+  enumerable: true,
+  get: function () {
+    return _languages.DEFAULT_LANGUAGE;
+  }
+});
+Object.defineProperty(exports, "LANGUAGE_LABELS", {
+  enumerable: true,
+  get: function () {
+    return _languages.LANGUAGE_LABELS;
+  }
+});
 Object.defineProperty(exports, "QUERY_TYPE_LABEL", {
   enumerable: true,
   get: function () {
     return _types.QUERY_TYPE_LABEL;
   }
 });
+Object.defineProperty(exports, "SDK_VERSION", {
+  enumerable: true,
+  get: function () {
+    return _version.SDK_VERSION;
+  }
+});
+Object.defineProperty(exports, "SUPPORTED_LANGUAGES", {
+  enumerable: true,
+  get: function () {
+    return _languages.SUPPORTED_LANGUAGES;
+  }
+});
 Object.defineProperty(exports, "SupportApiError", {
   enumerable: true,
   get: function () {
@@ -33,12 +57,24 @@ Object.defineProperty(exports, "USER_MESSAGE_MIN", {
     return _types.USER_MESSAGE_MIN;
   }
 });
+Object.defineProperty(exports, "deviceLanguage", {
+  enumerable: true,
+  get: function () {
+    return _languages.deviceLanguage;
+  }
+});
 Object.defineProperty(exports, "isPushAvailable", {
   enumerable: true,
   get: function () {
     return _push.isPushAvailable;
   }
 });
+Object.defineProperty(exports, "isSupportedLanguage", {
+  enumerable: true,
+  get: function () {
+    return _languages.isSupportedLanguage;
+  }
+});
 Object.defineProperty(exports, "resolveTheme", {
   enumerable: true,
   get: function () {
@@ -60,6 +96,8 @@ Object.defineProperty(exports, "supportLightTheme", {
 var _SupportButton = require("./components/SupportButton");
 var _theme = require("./theme");
 var _api = require("./api");
+var _version = require("./version");
 var _push = require("./push");
+var _languages = require("./i18n/languages");
 var _types = require("./types");
 //# sourceMappingURL=index.js.map

package/lib/commonjs/index.js.map

@@ -1 +1 @@
-{"version":3,"names":["_SupportButton","require","_theme","_api","_push","_types"],"sourceRoot":"../../src","sources":["index.tsx"],"mappings":";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;AAAA,IAAAA,cAAA,GAAAC,OAAA;AACA,IAAAC,MAAA,GAAAD,OAAA;AAMA,IAAAE,IAAA,GAAAF,OAAA;AACA,IAAAG,KAAA,GAAAH,OAAA;AAcA,IAAAI,MAAA,GAAAJ,OAAA","ignoreList":[]}
+{"version":3,"names":["_SupportButton","require","_theme","_api","_version","_push","_languages","_types"],"sourceRoot":"../../src","sources":["index.tsx"],"mappings":";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;AAAA,IAAAA,cAAA,GAAAC,OAAA;AACA,IAAAC,MAAA,GAAAD,OAAA;AAOA,IAAAE,IAAA,GAAAF,OAAA;AACA,IAAAG,QAAA,GAAAH,OAAA;AACA,IAAAI,KAAA,GAAAJ,OAAA;AACA,IAAAK,UAAA,GAAAL,OAAA;AAwBA,IAAAM,MAAA,GAAAN,OAAA","ignoreList":[]}

package/lib/commonjs/push.js

@@ -5,6 +5,7 @@ Object.defineProperty(exports, "__esModule", {
 });
 exports.ensurePushPermission = ensurePushPermission;
 exports.isPushAvailable = void 0;
+exports.onSupportNotificationTap = onSupportNotificationTap;
 // Optional push-notification support.
 //
 // expo-notifications is an OPTIONAL peer dependency: if the host app has it
@@ -17,6 +18,8 @@ exports.isPushAvailable = void 0;
 // badges. The status is reported purely so the dashboard can show whether
 // the user is reachable.
 
+/** The slice of a NotificationResponse that tap handling reads. */
+
 /** The slice of expo-notifications this SDK uses. */
 
 function loadNotifications() {
@@ -40,12 +43,16 @@ function normalizeStatus(status) {
 
 /**
  * Ensures notification permission has been requested, and returns the
- * outcome plus an Expo push token when one is obtainable.
+ * outcome plus an Expo push token when one is obtainable. With
+ * `prompt: false` it only reads the current state — for refreshing the token
+ * at launch without ever showing the OS prompt outside the support sheet.
  *
  * Never throws: any failure resolves to an 'undetermined' registration so
  * callers can report it and move on.
  */
-async function ensurePushPermission(expoProjectId) {
+async function ensurePushPermission(expoProjectId, {
+  prompt = true
+} = {}) {
   if (!notifications) {
     return {
       status: 'undetermined',
@@ -60,7 +67,7 @@ async function ensurePushPermission(expoProjectId) {
 
     // Only prompt when the OS will actually show something. Re-prompting a
     // user who already decided is impossible on iOS and annoying on Android.
-    if (status === 'undetermined' && current.canAskAgain) {
+    if (prompt && status === 'undetermined' && current.canAskAgain) {
       const requested = await notifications.requestPermissionsAsync();
       status = normalizeStatus(requested.status);
       asked = true;
@@ -100,4 +107,72 @@ async function ensurePushPermission(expoProjectId) {
     };
   }
 }
+
+// ---------- opening the thread from a tapped notification ----------
+//
+// send-push tags every support reply with `{ type: 'support_reply',
+// query_id }`. Tapping one should land the user in that thread, not wherever
+// the host app happens to open.
+//
+// The observer starts when this module loads rather than when a launcher
+// mounts, for two reasons: a cold start's tap is only reported once, early,
+// and a host app may mount the launcher later (behind auth, on a settings
+// screen). A tap seen before any launcher is listening is held for
+// PENDING_TAP_TTL_MS and then dropped — opening the sheet minutes after the
+// tap, the first time the user wanders onto that screen, would be a surprise.
+
+const PENDING_TAP_TTL_MS = 60_000;
+const tapListeners = [];
+let pendingTap = null;
+// Both the listener and getLastNotificationResponseAsync can report the same
+// cold-start tap, and the latter keeps reporting it for the life of the
+// process. Each tap is handled once.
+const handledTaps = new Set();
+function supportReplyThreadId(response) {
+  const defaultAction = notifications?.DEFAULT_ACTION_IDENTIFIER;
+  if (defaultAction && response.actionIdentifier !== defaultAction) return null;
+  const data = response.notification?.request?.content?.data;
+  if (data?.type !== 'support_reply') return null;
+  return typeof data.query_id === 'string' ? data.query_id : null;
+}
+function handleResponse(response) {
+  if (!response) return;
+  const threadId = supportReplyThreadId(response);
+  const tapId = response.notification?.request?.identifier;
+  if (threadId === null || !tapId || handledTaps.has(tapId)) return;
+  handledTaps.add(tapId);
+
+  // One sheet, not one per mounted launcher: the newest launcher takes it.
+  const listener = tapListeners[tapListeners.length - 1];
+  if (listener) listener(threadId);else pendingTap = {
+    threadId,
+    at: Date.now()
+  };
+}
+if (notifications) {
+  try {
+    notifications.addNotificationResponseReceivedListener(handleResponse);
+    notifications.getLastNotificationResponseAsync().then(handleResponse).catch(() => {});
+  } catch {
+    // Same contract as the rest of this file: push never breaks support.
+  }
+}
+
+/**
+ * Calls `listener` with the thread id whenever the user taps a support-reply
+ * notification — including, once, a tap from the last minute that arrived
+ * before anything was listening. Returns an unsubscribe function.
+ */
+function onSupportNotificationTap(listener) {
+  tapListeners.push(listener);
+  const pending = pendingTap;
+  pendingTap = null;
+  if (pending && Date.now() - pending.at < PENDING_TAP_TTL_MS) {
+    listener(pending.threadId);
+  }
+  return () => {
+    const index = tapListeners.lastIndexOf(listener);
+    if (index !== -1) tapListeners.splice(index, 1);
+  };
+}
 //# sourceMappingURL=push.js.map

package/lib/commonjs/push.js.map

@@ -1 +1 @@
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+{"version":3,"names":["loadNotifications","mod","require","getPermissionsAsync","notifications","isPushAvailable","exports","normalizeStatus","status","ensurePushPermission","expoProjectId","prompt","asked","token","current","canAskAgain","requested","requestPermissionsAsync","getExpoPushTokenAsync","projectId","undefined","data","PENDING_TAP_TTL_MS","tapListeners","pendingTap","handledTaps","Set","supportReplyThreadId","response","defaultAction","DEFAULT_ACTION_IDENTIFIER","actionIdentifier","notification","request","content","type","query_id","handleResponse","threadId","tapId","identifier","has","add","listener","length","at","Date","now","addNotificationResponseReceivedListener","getLastNotificationResponseAsync","then","catch","onSupportNotificationTap","push","pending","index","lastIndexOf","splice"],"sourceRoot":"../../src","sources":["push.ts"],"mappings":";;;;;;;;AAAA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAIA;;AAWA;;AAcA,SAASA,iBAAiBA,CAAA,EAAmC;EAC3D,IAAI;IACF;IACA,MAAMC,GAAG,GAAGC,OAAO,CAAC,oBAAoB,CAA4B;IACpE,OAAO,OAAOD,GAAG,EAAEE,mBAAmB,KAAK,UAAU,GAAGF,GAAG,GAAG,IAAI;EACpE,CAAC,CAAC,MAAM;IACN,OAAO,IAAI;EACb;AACF;AAEA,MAAMG,aAAa,GAAGJ,iBAAiB,CAAC,CAAC;;AAEzC;AACO,MAAMK,eAAe,GAAAC,OAAA,CAAAD,eAAA,GAAGD,aAAa,KAAK,IAAI;AASrD,SAASG,eAAeA,CAACC,MAAc,EAAwB;EAC7D,IAAIA,MAAM,KAAK,SAAS,EAAE,OAAO,SAAS;EAC1C,IAAIA,MAAM,KAAK,QAAQ,EAAE,OAAO,QAAQ;EACxC,OAAO,cAAc;AACvB;;AAEA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACO,eAAeC,oBAAoBA,CACxCC,aAAsB,EACtB;EAAEC,MAAM,GAAG;AAA2B,CAAC,GAAG,CAAC,CAAC,EACjB;EAC3B,IAAI,CAACP,aAAa,EAAE;IAClB,OAAO;MAAEI,MAAM,EAAE,cAAc;MAAEI,KAAK,EAAE,KAAK;MAAEC,KAAK,EAAE;IAAK,CAAC;EAC9D;EAEA,IAAI;IACF,MAAMC,OAAO,GAAG,MAAMV,aAAa,CAACD,mBAAmB,CAAC,CAAC;IACzD,IAAIK,MAAM,GAAGD,eAAe,CAACO,OAAO,CAACN,MAAM,CAAC;IAC5C,IAAII,KAAK,GAAG,KAAK;;IAEjB;IACA;IACA,IAAID,MAAM,IAAIH,MAAM,KAAK,cAAc,IAAIM,OAAO,CAACC,WAAW,EAAE;MAC9D,MAAMC,SAAS,GAAG,MAAMZ,aAAa,CAACa,uBAAuB,CAAC,CAAC;MAC/DT,MAAM,GAAGD,eAAe,CAACS,SAAS,CAACR,MAAM,CAAC;MAC1CI,KAAK,GAAG,IAAI;IACd;IAEA,IAAIJ,MAAM,KAAK,SAAS,EAAE;MACxB,OAAO;QAAEA,MAAM;QAAEI,KAAK;QAAEC,KAAK,EAAE;MAAK,CAAC;IACvC;;IAEA;IACA;IACA;IACA,IAAI;MACF,MAAMA,KAAK,GAAG,MAAMT,aAAa,CAACc,qBAAqB,CACrDR,aAAa,GAAG;QAAES,SAAS,EAAET;MAAc,CAAC,GAAGU,SACjD,CAAC;MACD,OAAO;QAAEZ,MAAM;QAAEI,KAAK;QAAEC,KAAK,EAAEA,KAAK,CAACQ;MAAK,CAAC;IAC7C,CAAC,CAAC,MAAM;MACN,OAAO;QAAEb,MAAM;QAAEI,KAAK;QAAEC,KAAK,EAAE;MAAK,CAAC;IACvC;EACF,CAAC,CAAC,MAAM;IACN,OAAO;MAAEL,MAAM,EAAE,cAAc;MAAEI,KAAK,EAAE,KAAK;MAAEC,KAAK,EAAE;IAAK,CAAC;EAC9D;AACF;;AAEA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAEA,MAAMS,kBAAkB,GAAG,MAAM;AAIjC,MAAMC,YAAkC,GAAG,EAAE;AAC7C,IAAIC,UAAmD,GAAG,IAAI;AAC9D;AACA;AACA;AACA,MAAMC,WAAW,GAAG,IAAIC,GAAG,CAAS,CAAC;AAErC,SAASC,oBAAoBA,CAACC,QAA8B,EAAiB;EAC3E,MAAMC,aAAa,GAAGzB,aAAa,EAAE0B,yBAAyB;EAC9D,IAAID,aAAa,IAAID,QAAQ,CAACG,gBAAgB,KAAKF,aAAa,EAAE,OAAO,IAAI;EAC7E,MAAMR,IAAI,GAAGO,QAAQ,CAACI,YAAY,EAAEC,OAAO,EAAEC,OAAO,EAAEb,IAAI;EAC1D,IAAIA,IAAI,EAAEc,IAAI,KAAK,eAAe,EAAE,OAAO,IAAI;EAC/C,OAAO,OAAOd,IAAI,CAACe,QAAQ,KAAK,QAAQ,GAAGf,IAAI,CAACe,QAAQ,GAAG,IAAI;AACjE;AAEA,SAASC,cAAcA,CAACT,QAAqC,EAAE;EAC7D,IAAI,CAACA,QAAQ,EAAE;EACf,MAAMU,QAAQ,GAAGX,oBAAoB,CAACC,QAAQ,CAAC;EAC/C,MAAMW,KAAK,GAAGX,QAAQ,CAACI,YAAY,EAAEC,OAAO,EAAEO,UAAU;EACxD,IAAIF,QAAQ,KAAK,IAAI,IAAI,CAACC,KAAK,IAAId,WAAW,CAACgB,GAAG,CAACF,KAAK,CAAC,EAAE;EAC3Dd,WAAW,CAACiB,GAAG,CAACH,KAAK,CAAC;;EAEtB;EACA,MAAMI,QAAQ,GAAGpB,YAAY,CAACA,YAAY,CAACqB,MAAM,GAAG,CAAC,CAAC;EACtD,IAAID,QAAQ,EAAEA,QAAQ,CAACL,QAAQ,CAAC,CAAC,KAC5Bd,UAAU,GAAG;IAAEc,QAAQ;IAAEO,EAAE,EAAEC,IAAI,CAACC,GAAG,CAAC;EAAE,CAAC;AAChD;AAEA,IAAI3C,aAAa,EAAE;EACjB,IAAI;IACFA,aAAa,CAAC4C,uCAAuC,CAACX,cAAc,CAAC;IACrEjC,aAAa,CACV6C,gCAAgC,CAAC,CAAC,CAClCC,IAAI,CAACb,cAAc,CAAC,CACpBc,KAAK,CAAC,MAAM,CAAC,CAAC,CAAC;EACpB,CAAC,CAAC,MAAM;IACN;EAAA;AAEJ;;AAEA;AACA;AACA;AACA;AACA;AACO,SAASC,wBAAwBA,CACtCT,QAA4B,EAChB;EACZpB,YAAY,CAAC8B,IAAI,CAACV,QAAQ,CAAC;EAE3B,MAAMW,OAAO,GAAG9B,UAAU;EAC1BA,UAAU,GAAG,IAAI;EACjB,IAAI8B,OAAO,IAAIR,IAAI,CAACC,GAAG,CAAC,CAAC,GAAGO,OAAO,CAACT,EAAE,GAAGvB,kBAAkB,EAAE;IAC3DqB,QAAQ,CAACW,OAAO,CAAChB,QAAQ,CAAC;EAC5B;EAEA,OAAO,MAAM;IACX,MAAMiB,KAAK,GAAGhC,YAAY,CAACiC,WAAW,CAACb,QAAQ,CAAC;IAChD,IAAIY,KAAK,KAAK,CAAC,CAAC,EAAEhC,YAAY,CAACkC,MAAM,CAACF,KAAK,EAAE,CAAC,CAAC;EACjD,CAAC;AACH","ignoreList":[]}

package/lib/commonjs/review.js

@@ -0,0 +1,54 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.openStoreReview = openStoreReview;
+exports.storeLinks = storeLinks;
+exports.storePlatform = storePlatform;
+var _reactNative = require("react-native");
+// Review requests: a support reply with a "Rate on the App Store / Google
+// Play" button. The button opens the store's write-a-review page — the store
+// app where there is one, its website otherwise. It is a link, not a prompt:
+// Apple's guidelines reserve in-app rating prompts for SKStoreReviewController,
+// and linking to the review page is what they document for everything else.
+
+/** Links for this device's store, or null when the team hasn't set one up. */
+function storeLinks(store) {
+  if (_reactNative.Platform.OS === 'ios' && store?.app_store_id) {
+    const id = encodeURIComponent(store.app_store_id);
+    return {
+      app: `itms-apps://apps.apple.com/app/id${id}?action=write-review`,
+      web: `https://apps.apple.com/app/id${id}?action=write-review`
+    };
+  }
+  if (_reactNative.Platform.OS === 'android' && store?.play_store_package) {
+    const pkg = encodeURIComponent(store.play_store_package);
+    return {
+      app: `market://details?id=${pkg}&showAllReviews=true`,
+      web: `https://play.google.com/store/apps/details?id=${pkg}&showAllReviews=true`
+    };
+  }
+  return null;
+}
+
+/** Opens the review page; resolves false if neither link would open. */
+async function openStoreReview(links) {
+  try {
+    await _reactNative.Linking.openURL(links.app);
+    return true;
+  } catch {
+    try {
+      await _reactNative.Linking.openURL(links.web);
+      return true;
+    } catch {
+      return false;
+    }
+  }
+}
+
+/** The platform the backend should know this user by, if it's a store one. */
+function storePlatform() {
+  return _reactNative.Platform.OS === 'ios' || _reactNative.Platform.OS === 'android' ? _reactNative.Platform.OS : undefined;
+}
+//# sourceMappingURL=review.js.map

package/lib/commonjs/review.js.map

@@ -0,0 +1 @@
+{"version":3,"names":["_reactNative","require","storeLinks","store","Platform","OS","app_store_id","id","encodeURIComponent","app","web","play_store_package","pkg","openStoreReview","links","Linking","openURL","storePlatform","undefined"],"sourceRoot":"../../src","sources":["review.ts"],"mappings":";;;;;;;;AAMA,IAAAA,YAAA,GAAAC,OAAA;AANA;AACA;AACA;AACA;AACA;;AAYA;AACO,SAASC,UAAUA,CAACC,KAAsC,EAAqB;EACpF,IAAIC,qBAAQ,CAACC,EAAE,KAAK,KAAK,IAAIF,KAAK,EAAEG,YAAY,EAAE;IAChD,MAAMC,EAAE,GAAGC,kBAAkB,CAACL,KAAK,CAACG,YAAY,CAAC;IACjD,OAAO;MACLG,GAAG,EAAE,oCAAoCF,EAAE,sBAAsB;MACjEG,GAAG,EAAE,gCAAgCH,EAAE;IACzC,CAAC;EACH;EACA,IAAIH,qBAAQ,CAACC,EAAE,KAAK,SAAS,IAAIF,KAAK,EAAEQ,kBAAkB,EAAE;IAC1D,MAAMC,GAAG,GAAGJ,kBAAkB,CAACL,KAAK,CAACQ,kBAAkB,CAAC;IACxD,OAAO;MACLF,GAAG,EAAE,uBAAuBG,GAAG,sBAAsB;MACrDF,GAAG,EAAE,iDAAiDE,GAAG;IAC3D,CAAC;EACH;EACA,OAAO,IAAI;AACb;;AAEA;AACO,eAAeC,eAAeA,CAACC,KAAiB,EAAoB;EACzE,IAAI;IACF,MAAMC,oBAAO,CAACC,OAAO,CAACF,KAAK,CAACL,GAAG,CAAC;IAChC,OAAO,IAAI;EACb,CAAC,CAAC,MAAM;IACN,IAAI;MACF,MAAMM,oBAAO,CAACC,OAAO,CAACF,KAAK,CAACJ,GAAG,CAAC;MAChC,OAAO,IAAI;IACb,CAAC,CAAC,MAAM;MACN,OAAO,KAAK;IACd;EACF;AACF;;AAEA;AACO,SAASO,aAAaA,CAAA,EAAkC;EAC7D,OAAOb,qBAAQ,CAACC,EAAE,KAAK,KAAK,IAAID,qBAAQ,CAACC,EAAE,KAAK,SAAS,GAAGD,qBAAQ,CAACC,EAAE,GAAGa,SAAS;AACrF","ignoreList":[]}

package/lib/commonjs/theme.js

@@ -5,11 +5,14 @@ Object.defineProperty(exports, "__esModule", {
 });
 exports.resolveTheme = resolveTheme;
 exports.supportRadii = exports.supportLightTheme = exports.supportDarkTheme = void 0;
+exports.themeFor = themeFor;
 var _designTokens = require("@appsupportkit/design-tokens");
 // The SDK consumes the same design tokens as the admin dashboard, so both
 // surfaces look like one product. On top of those it adds the few values
-// that only exist on mobile: sheet/bubble radii and the elevation used by
-// the launcher and the sheet (the web side gets those from CSS).
+// that only exist on mobile: sheet/bubble radii, the elevation used by the
+// launcher and the sheet (the web side gets those from CSS), and a re-cut of
+// the surfaces and text ramp for a sheet held at arm's length (see
+// SHEET_OVERRIDES).
 
 /** Rounder than the dashboard: touch targets read better with more radius. */
 const supportRadii = exports.supportRadii = {
@@ -36,7 +39,12 @@ const supportRadii = exports.supportRadii = {
 // Color helpers come first: the themes below are built at module load, so
 // anything they reach for has to already be initialized. (A `const` used
 // before its definition survives tsc but lands as `undefined` on Hermes.)
+
 const HEX = /^#?([0-9a-f]{3}|[0-9a-f]{6})$/i;
+const WHITE = [255, 255, 255];
+/** Foreground for light accents — the dashboard's near-black, not pure black. */
+const INK = '#111113';
+const INK_RGB = [17, 17, 19];
 function parseHex(color) {
   const match = HEX.exec(color.trim());
   const digits = match?.[1];
@@ -44,10 +52,83 @@ function parseHex(color) {
   const hex = digits.length === 3 ? digits.split('').map(c => c + c).join('') : digits;
   return [parseInt(hex.slice(0, 2), 16), parseInt(hex.slice(2, 4), 16), parseInt(hex.slice(4, 6), 16)];
 }
-function mix([r, g, b], target, amount) {
+function toHex(rgb) {
+  return `#${rgb.map(c => c.toString(16).padStart(2, '0')).join('').toUpperCase()}`;
+}
+function mixRgb([r, g, b], target, amount) {
   const channel = c => Math.round(c + (target - c) * amount);
-  return `rgb(${channel(r)}, ${channel(g)}, ${channel(b)})`;
+  return [channel(r), channel(g), channel(b)];
+}
+function mix(rgb, target, amount) {
+  return toHex(mixRgb(rgb, target, amount));
+}
+
+/** WCAG relative luminance. */
+function luminance(rgb) {
+  const [r, g, b] = rgb.map(c => {
+    const s = c / 255;
+    return s <= 0.03928 ? s / 12.92 : ((s + 0.055) / 1.055) ** 2.4;
+  });
+  return 0.2126 * r + 0.7152 * g + 0.0722 * b;
+}
+
+/** WCAG contrast ratio, 1–21. */
+function contrast(a, b) {
+  const [hi, lo] = [luminance(a), luminance(b)].sort((x, y) => y - x);
+  return (hi + 0.05) / (lo + 0.05);
 }
+
+/**
+ * Nudges `color` toward white (dark theme) or black (light theme) in 5%
+ * steps until it reaches `ratio` against every background. The smallest
+ * step that works wins, so a brand color stays recognizably itself.
+ */
+function legible(color, backgrounds, ratio, name) {
+  const rgb = parseHex(color);
+  if (rgb === null) return color;
+  const against = backgrounds.map(parseHex).filter(c => c !== null);
+  const target = name === 'dark' ? 255 : 0;
+  for (let step = 0; step <= 20; step += 1) {
+    const candidate = mixRgb(rgb, target, step * 0.05);
+    if (against.every(bg => contrast(candidate, bg) >= ratio)) {
+      return toHex(candidate);
+    }
+  }
+  return name === 'dark' ? '#FFFFFF' : '#000000';
+}
+
+/**
+ * Where the SDK departs from the dashboard tokens.
+ *
+ * Dark: the sheet floats over the host app, so it takes an elevated gray the
+ * way iOS sheets do, and the cards and bubbles on it step lighter again. On
+ * the dashboard's near-black base, cards sat 1.05:1 from the background and
+ * the layering disappeared.
+ *
+ * Both: the text ramp is re-cut so every step clears WCAG AA (4.5:1) on the
+ * sheet and on the cards over it. Tertiary carries timestamps and labels at
+ * 11–12px and was 3.1:1 (dark) and 2.5:1 (light); secondary moves too, so
+ * the two stay a visible step apart.
+ */
+const SHEET_OVERRIDES = {
+  dark: {
+    sheet: '#161618',
+    surface: '#1F1F23',
+    surfaceHover: '#26262B',
+    surfaceActive: '#2D2D33',
+    border: '#2E2E35',
+    borderStrong: '#3C3C44',
+    textSecondary: '#A3A3AB',
+    // 6.5:1 on surface
+    textTertiary: '#87878F' // 4.6:1 on surface, 5.1:1 on sheet
+  },
+  light: {
+    sheet: _designTokens.lightColors.bg,
+    textSecondary: '#5A5A62',
+    // 6.5:1 on sheet
+    textTertiary: '#717179' // 4.6:1 on sheet, 4.8:1 on surface
+  }
+};
 function shadowsFor(name, accent) {
   const dark = name === 'dark';
   return {
@@ -94,7 +175,21 @@ function launcherFor(name, accent) {
     minimalMark: name === 'dark' && rgb !== null ? mix(rgb, 255, 0.35) : accent
   };
 }
-function buildTheme(name, colors) {
+function buildTheme(name, tokens) {
+  const base = {
+    ...tokens,
+    ...SHEET_OVERRIDES[name]
+  };
+  // Status tones double as 12px labels, so they get the text bar too.
+  const onSheet = [base.sheet, base.surface];
+  const colors = {
+    ...base,
+    statusOpen: legible(base.statusOpen, onSheet, 4.5, name),
+    statusProgress: legible(base.statusProgress, onSheet, 4.5, name),
+    statusResolved: legible(base.statusResolved, onSheet, 4.5, name),
+    statusDanger: legible(base.statusDanger, onSheet, 4.5, name),
+    accentText: legible(base.accent, onSheet, 4.5, name)
+  };
   return {
     name,
     colors,
@@ -110,39 +205,63 @@ const supportLightTheme = exports.supportLightTheme = buildTheme('light', _desig
 
 /**
  * Derives the accent family from a single brand color: a pressed shade, the
- * 12% wash used behind chips and own-message bubbles, and a foreground that
- * stays legible on top (dark text on light brands, white on dark ones).
+ * 12% wash used behind chips, a text-safe variant, and whichever of white or
+ * ink reads better on top of it.
+ *
+ * `adapt` is for a color that has to serve both themes: it is lifted just
+ * far enough to read as a fill (3:1, the WCAG bar for UI components) on this
+ * theme's sheet — a navy brand would otherwise vanish in dark mode. A color
+ * given for this mode specifically is used as is.
  */
-function withAccent(theme, accent) {
-  const rgb = parseHex(accent);
-  if (!rgb) return theme;
+function withAccent(theme, accent, adapt) {
+  if (parseHex(accent) === null) return theme;
+  const {
+    name
+  } = theme;
+  const fill = adapt ? legible(accent, [theme.colors.sheet], 3, name) : toHex(parseHex(accent));
+  const rgb = parseHex(fill);
   const [r, g, b] = rgb;
-  // Relative luminance, sRGB coefficients — good enough to pick a foreground.
-  const luminance = (0.299 * r + 0.587 * g + 0.114 * b) / 255;
+  const accentText = legible(fill, [theme.colors.sheet, theme.colors.surface], 4.5, name);
   const colors = {
     ...theme.colors,
-    accent,
-    accentHover: mix(rgb, theme.name === 'dark' ? 255 : 0, 0.12),
+    accent: fill,
+    accentHover: mix(rgb, name === 'dark' ? 255 : 0, 0.12),
     accentMuted: `rgba(${r}, ${g}, ${b}, 0.12)`,
-    accentForeground: luminance > 0.62 ? '#111113' : '#FFFFFF',
-    statusOpen: accent,
+    accentForeground: contrast(rgb, WHITE) >= contrast(rgb, INK_RGB) ? '#FFFFFF' : INK,
+    accentText,
+    statusOpen: accentText,
     statusOpenBg: `rgba(${r}, ${g}, ${b}, 0.10)`,
-    focusRing: accent
+    focusRing: fill
   };
   return {
     ...theme,
     colors,
-    shadows: shadowsFor(theme.name, accent),
-    launcher: launcherFor(theme.name, accent)
+    shadows: shadowsFor(name, fill),
+    launcher: launcherFor(name, fill)
   };
 }
 
 /**
- * @param name  "light" | "dark" (default dark).
- * @param accentColor Optional brand color (hex) replacing the default accent.
+ * The theme for one resolved mode. `accent` is the color for this mode
+ * (already picked from a light/dark pair), and `adapt` says whether it was a
+ * single color that has to be made to work here.
  */
-function resolveTheme(name, accentColor) {
+function themeFor(name, accent, adapt) {
   const base = name === 'light' ? supportLightTheme : supportDarkTheme;
-  return accentColor ? withAccent(base, accentColor) : base;
+  return accent ? withAccent(base, accent, adapt) : base;
+}
+
+/**
+ * @param name  "light" | "dark" (default dark). SupportButton resolves its
+ *   "system" default before calling this.
+ * @param accentColor Optional brand color: one hex for both modes (adjusted
+ *   per mode where needed), or a `{ light, dark }` pair used as given.
+ */
+function resolveTheme(name, accentColor) {
+  const mode = name === 'light' ? 'light' : 'dark';
+  if (typeof accentColor === 'object' && accentColor !== null) {
+    return themeFor(mode, accentColor[mode], false);
+  }
+  return themeFor(mode, accentColor, true);
 }
 //# sourceMappingURL=theme.js.map