twilio-ruby 4.6.1 → 6.9.0

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_cumulative_statistics.rb

@@ -0,0 +1,360 @@
+##
+#    This code was generated by
+#    ___ _ _ _ _ _    _ ____    ____ ____ _    ____ ____ _  _ ____ ____ ____ ___ __   __
+#     |  | | | | |    | |  | __ |  | |__| | __ | __ |___ |\ | |___ |__/ |__|  | |  | |__/
+#     |  |_|_| | |___ | |__|    |__| |  | |    |__] |___ | \| |___ |  \ |  |  | |__| |  \
+#
+#    Twilio - Taskrouter
+#    This is the public Twilio REST API.
+#
+#    NOTE: This class is auto generated by OpenAPI Generator.
+#    https://openapi-generator.tech
+#    Do not edit the class manually.
+#
+
+
+module Twilio
+    module REST
+        class Taskrouter < TaskrouterBase
+            class V1 < Version
+                class WorkspaceContext < InstanceContext
+
+                     class WorkspaceCumulativeStatisticsList < ListResource
+                    ##
+                    # Initialize the WorkspaceCumulativeStatisticsList
+                    # @param [Version] version Version that contains the resource
+                    # @return [WorkspaceCumulativeStatisticsList] WorkspaceCumulativeStatisticsList
+                    def initialize(version, workspace_sid: nil)
+                        super(version)
+                        # Path Solution
+                        @solution = { workspace_sid: workspace_sid }
+                        
+                        
+                    end
+                
+
+
+                    # Provide a user friendly representation
+                    def to_s
+                        '#<Twilio.Taskrouter.V1.WorkspaceCumulativeStatisticsList>'
+                    end
+                end
+
+
+                class WorkspaceCumulativeStatisticsContext < InstanceContext
+                    ##
+                    # Initialize the WorkspaceCumulativeStatisticsContext
+                    # @param [Version] version Version that contains the resource
+                    # @param [String] workspace_sid The SID of the Workspace to fetch.
+                    # @return [WorkspaceCumulativeStatisticsContext] WorkspaceCumulativeStatisticsContext
+                    def initialize(version, workspace_sid)
+                        super(version)
+
+                        # Path Solution
+                        @solution = { workspace_sid: workspace_sid,  }
+                        @uri = "/Workspaces/#{@solution[:workspace_sid]}/CumulativeStatistics"
+
+                        
+                    end
+                    ##
+                    # Fetch the WorkspaceCumulativeStatisticsInstance
+                    # @param [Time] end_date Only include usage that occurred on or before this date, specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+                    # @param [String] minutes Only calculate statistics since this many minutes in the past. The default 15 minutes. This is helpful for displaying statistics for the last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
+                    # @param [Time] start_date Only calculate statistics from this date and time and later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+                    # @param [String] task_channel Only calculate cumulative statistics on this TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or `default`.
+                    # @param [String] split_by_wait_time A comma separated list of values that describes the thresholds, in seconds, to calculate statistics on. For each threshold specified, the number of Tasks canceled and reservations accepted above and below the specified thresholds in seconds are computed. For example, `5,30` would show splits of Tasks that were canceled or accepted before and after 5 seconds and before and after 30 seconds. This can be used to show short abandoned Tasks or Tasks that failed to meet an SLA. TaskRouter will calculate statistics on up to 10,000 Tasks for any given threshold.
+                    # @return [WorkspaceCumulativeStatisticsInstance] Fetched WorkspaceCumulativeStatisticsInstance
+                    def fetch(
+                        end_date: :unset, 
+                        minutes: :unset, 
+                        start_date: :unset, 
+                        task_channel: :unset, 
+                        split_by_wait_time: :unset
+                    )
+
+                        params = Twilio::Values.of({
+                            'EndDate' => Twilio.serialize_iso8601_datetime(end_date),
+                            'Minutes' => minutes,
+                            'StartDate' => Twilio.serialize_iso8601_datetime(start_date),
+                            'TaskChannel' => task_channel,
+                            'SplitByWaitTime' => split_by_wait_time,
+                        })
+                        payload = @version.fetch('GET', @uri, params: params)
+                        WorkspaceCumulativeStatisticsInstance.new(
+                            @version,
+                            payload,
+                            workspace_sid: @solution[:workspace_sid],
+                        )
+                    end
+
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
+                        "#<Twilio.Taskrouter.V1.WorkspaceCumulativeStatisticsContext #{context}>"
+                    end
+
+                    ##
+                    # Provide a detailed, user friendly representation
+                    def inspect
+                        context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
+                        "#<Twilio.Taskrouter.V1.WorkspaceCumulativeStatisticsContext #{context}>"
+                    end
+                end
+
+                class WorkspaceCumulativeStatisticsPage < Page
+                    ##
+                    # Initialize the WorkspaceCumulativeStatisticsPage
+                    # @param [Version] version Version that contains the resource
+                    # @param [Response] response Response from the API
+                    # @param [Hash] solution Path solution for the resource
+                    # @return [WorkspaceCumulativeStatisticsPage] WorkspaceCumulativeStatisticsPage
+                    def initialize(version, response, solution)
+                        super(version, response)
+
+                        # Path Solution
+                        @solution = solution
+                    end
+
+                    ##
+                    # Build an instance of WorkspaceCumulativeStatisticsInstance
+                    # @param [Hash] payload Payload response from the API
+                    # @return [WorkspaceCumulativeStatisticsInstance] WorkspaceCumulativeStatisticsInstance
+                    def get_instance(payload)
+                        WorkspaceCumulativeStatisticsInstance.new(@version, payload, workspace_sid: @solution[:workspace_sid])
+                    end
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        '<Twilio.Taskrouter.V1.WorkspaceCumulativeStatisticsPage>'
+                    end
+                end
+                class WorkspaceCumulativeStatisticsInstance < InstanceResource
+                    ##
+                    # Initialize the WorkspaceCumulativeStatisticsInstance
+                    # @param [Version] version Version that contains the resource
+                    # @param [Hash] payload payload that contains response from Twilio
+                    # @param [String] account_sid The SID of the
+                    #   {Account}[https://www.twilio.com/docs/iam/api/account] that created this WorkspaceCumulativeStatistics
+                    #   resource.
+                    # @param [String] sid The SID of the Call resource to fetch.
+                    # @return [WorkspaceCumulativeStatisticsInstance] WorkspaceCumulativeStatisticsInstance
+                    def initialize(version, payload , workspace_sid: nil)
+                        super(version)
+                        
+                        # Marshaled Properties
+                        @properties = { 
+                            'account_sid' => payload['account_sid'],
+                            'avg_task_acceptance_time' => payload['avg_task_acceptance_time'] == nil ? payload['avg_task_acceptance_time'] : payload['avg_task_acceptance_time'].to_i,
+                            'start_time' => Twilio.deserialize_iso8601_datetime(payload['start_time']),
+                            'end_time' => Twilio.deserialize_iso8601_datetime(payload['end_time']),
+                            'reservations_created' => payload['reservations_created'] == nil ? payload['reservations_created'] : payload['reservations_created'].to_i,
+                            'reservations_accepted' => payload['reservations_accepted'] == nil ? payload['reservations_accepted'] : payload['reservations_accepted'].to_i,
+                            'reservations_rejected' => payload['reservations_rejected'] == nil ? payload['reservations_rejected'] : payload['reservations_rejected'].to_i,
+                            'reservations_timed_out' => payload['reservations_timed_out'] == nil ? payload['reservations_timed_out'] : payload['reservations_timed_out'].to_i,
+                            'reservations_canceled' => payload['reservations_canceled'] == nil ? payload['reservations_canceled'] : payload['reservations_canceled'].to_i,
+                            'reservations_rescinded' => payload['reservations_rescinded'] == nil ? payload['reservations_rescinded'] : payload['reservations_rescinded'].to_i,
+                            'split_by_wait_time' => payload['split_by_wait_time'],
+                            'wait_duration_until_accepted' => payload['wait_duration_until_accepted'],
+                            'wait_duration_until_canceled' => payload['wait_duration_until_canceled'],
+                            'tasks_canceled' => payload['tasks_canceled'] == nil ? payload['tasks_canceled'] : payload['tasks_canceled'].to_i,
+                            'tasks_completed' => payload['tasks_completed'] == nil ? payload['tasks_completed'] : payload['tasks_completed'].to_i,
+                            'tasks_created' => payload['tasks_created'] == nil ? payload['tasks_created'] : payload['tasks_created'].to_i,
+                            'tasks_deleted' => payload['tasks_deleted'] == nil ? payload['tasks_deleted'] : payload['tasks_deleted'].to_i,
+                            'tasks_moved' => payload['tasks_moved'] == nil ? payload['tasks_moved'] : payload['tasks_moved'].to_i,
+                            'tasks_timed_out_in_workflow' => payload['tasks_timed_out_in_workflow'] == nil ? payload['tasks_timed_out_in_workflow'] : payload['tasks_timed_out_in_workflow'].to_i,
+                            'workspace_sid' => payload['workspace_sid'],
+                            'url' => payload['url'],
+                        }
+
+                        # Context
+                        @instance_context = nil
+                        @params = { 'workspace_sid' => workspace_sid  || @properties['workspace_sid']  , }
+                    end
+
+                    ##
+                    # Generate an instance context for the instance, the context is capable of
+                    # performing various actions.  All instance actions are proxied to the context
+                    # @return [WorkspaceCumulativeStatisticsContext] CallContext for this CallInstance
+                    def context
+                        unless @instance_context
+                            @instance_context = WorkspaceCumulativeStatisticsContext.new(@version , @params['workspace_sid'])
+                        end
+                        @instance_context
+                    end
+                    
+                    ##
+                    # @return [String] The SID of the [Account](https://www.twilio.com/docs/iam/api/account) that created the Workspace resource.
+                    def account_sid
+                        @properties['account_sid']
+                    end
+                    
+                    ##
+                    # @return [String] The average time in seconds between Task creation and acceptance.
+                    def avg_task_acceptance_time
+                        @properties['avg_task_acceptance_time']
+                    end
+                    
+                    ##
+                    # @return [Time] The beginning of the interval during which these statistics were calculated, in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+                    def start_time
+                        @properties['start_time']
+                    end
+                    
+                    ##
+                    # @return [Time] The end of the interval during which these statistics were calculated, in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+                    def end_time
+                        @properties['end_time']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Reservations that were created for Workers.
+                    def reservations_created
+                        @properties['reservations_created']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Reservations accepted by Workers.
+                    def reservations_accepted
+                        @properties['reservations_accepted']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Reservations that were rejected.
+                    def reservations_rejected
+                        @properties['reservations_rejected']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Reservations that were timed out.
+                    def reservations_timed_out
+                        @properties['reservations_timed_out']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Reservations that were canceled.
+                    def reservations_canceled
+                        @properties['reservations_canceled']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Reservations that were rescinded.
+                    def reservations_rescinded
+                        @properties['reservations_rescinded']
+                    end
+                    
+                    ##
+                    # @return [Hash] A list of objects that describe the number of Tasks canceled and reservations accepted above and below the thresholds specified in seconds.
+                    def split_by_wait_time
+                        @properties['split_by_wait_time']
+                    end
+                    
+                    ##
+                    # @return [Hash] The wait duration statistics (`avg`, `min`, `max`, `total`) for Tasks that were accepted.
+                    def wait_duration_until_accepted
+                        @properties['wait_duration_until_accepted']
+                    end
+                    
+                    ##
+                    # @return [Hash] The wait duration statistics (`avg`, `min`, `max`, `total`) for Tasks that were canceled.
+                    def wait_duration_until_canceled
+                        @properties['wait_duration_until_canceled']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Tasks that were canceled.
+                    def tasks_canceled
+                        @properties['tasks_canceled']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Tasks that were completed.
+                    def tasks_completed
+                        @properties['tasks_completed']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Tasks created.
+                    def tasks_created
+                        @properties['tasks_created']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Tasks that were deleted.
+                    def tasks_deleted
+                        @properties['tasks_deleted']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Tasks that were moved from one queue to another.
+                    def tasks_moved
+                        @properties['tasks_moved']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Tasks that were timed out of their Workflows (and deleted).
+                    def tasks_timed_out_in_workflow
+                        @properties['tasks_timed_out_in_workflow']
+                    end
+                    
+                    ##
+                    # @return [String] The SID of the Workspace.
+                    def workspace_sid
+                        @properties['workspace_sid']
+                    end
+                    
+                    ##
+                    # @return [String] The absolute URL of the Workspace statistics resource.
+                    def url
+                        @properties['url']
+                    end
+                    
+                    ##
+                    # Fetch the WorkspaceCumulativeStatisticsInstance
+                    # @param [Time] end_date Only include usage that occurred on or before this date, specified in GMT as an [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) date-time.
+                    # @param [String] minutes Only calculate statistics since this many minutes in the past. The default 15 minutes. This is helpful for displaying statistics for the last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
+                    # @param [Time] start_date Only calculate statistics from this date and time and later, specified in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format.
+                    # @param [String] task_channel Only calculate cumulative statistics on this TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or `default`.
+                    # @param [String] split_by_wait_time A comma separated list of values that describes the thresholds, in seconds, to calculate statistics on. For each threshold specified, the number of Tasks canceled and reservations accepted above and below the specified thresholds in seconds are computed. For example, `5,30` would show splits of Tasks that were canceled or accepted before and after 5 seconds and before and after 30 seconds. This can be used to show short abandoned Tasks or Tasks that failed to meet an SLA. TaskRouter will calculate statistics on up to 10,000 Tasks for any given threshold.
+                    # @return [WorkspaceCumulativeStatisticsInstance] Fetched WorkspaceCumulativeStatisticsInstance
+                    def fetch(
+                        end_date: :unset, 
+                        minutes: :unset, 
+                        start_date: :unset, 
+                        task_channel: :unset, 
+                        split_by_wait_time: :unset
+                    )
+
+                        context.fetch(
+                            end_date: end_date, 
+                            minutes: minutes, 
+                            start_date: start_date, 
+                            task_channel: task_channel, 
+                            split_by_wait_time: split_by_wait_time, 
+                        )
+                    end
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
+                        "<Twilio.Taskrouter.V1.WorkspaceCumulativeStatisticsInstance #{values}>"
+                    end
+
+                    ##
+                    # Provide a detailed, user friendly representation
+                    def inspect
+                        values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
+                        "<Twilio.Taskrouter.V1.WorkspaceCumulativeStatisticsInstance #{values}>"
+                    end
+                end
+
+             end
+            end
+        end
+    end
+end
+
+

data/lib/twilio-ruby/rest/taskrouter/v1/workspace/workspace_real_time_statistics.rb

@@ -0,0 +1,259 @@
+##
+#    This code was generated by
+#    ___ _ _ _ _ _    _ ____    ____ ____ _    ____ ____ _  _ ____ ____ ____ ___ __   __
+#     |  | | | | |    | |  | __ |  | |__| | __ | __ |___ |\ | |___ |__/ |__|  | |  | |__/
+#     |  |_|_| | |___ | |__|    |__| |  | |    |__] |___ | \| |___ |  \ |  |  | |__| |  \
+#
+#    Twilio - Taskrouter
+#    This is the public Twilio REST API.
+#
+#    NOTE: This class is auto generated by OpenAPI Generator.
+#    https://openapi-generator.tech
+#    Do not edit the class manually.
+#
+
+
+module Twilio
+    module REST
+        class Taskrouter < TaskrouterBase
+            class V1 < Version
+                class WorkspaceContext < InstanceContext
+
+                     class WorkspaceRealTimeStatisticsList < ListResource
+                    ##
+                    # Initialize the WorkspaceRealTimeStatisticsList
+                    # @param [Version] version Version that contains the resource
+                    # @return [WorkspaceRealTimeStatisticsList] WorkspaceRealTimeStatisticsList
+                    def initialize(version, workspace_sid: nil)
+                        super(version)
+                        # Path Solution
+                        @solution = { workspace_sid: workspace_sid }
+                        
+                        
+                    end
+                
+
+
+                    # Provide a user friendly representation
+                    def to_s
+                        '#<Twilio.Taskrouter.V1.WorkspaceRealTimeStatisticsList>'
+                    end
+                end
+
+
+                class WorkspaceRealTimeStatisticsContext < InstanceContext
+                    ##
+                    # Initialize the WorkspaceRealTimeStatisticsContext
+                    # @param [Version] version Version that contains the resource
+                    # @param [String] workspace_sid The SID of the Workspace to fetch.
+                    # @return [WorkspaceRealTimeStatisticsContext] WorkspaceRealTimeStatisticsContext
+                    def initialize(version, workspace_sid)
+                        super(version)
+
+                        # Path Solution
+                        @solution = { workspace_sid: workspace_sid,  }
+                        @uri = "/Workspaces/#{@solution[:workspace_sid]}/RealTimeStatistics"
+
+                        
+                    end
+                    ##
+                    # Fetch the WorkspaceRealTimeStatisticsInstance
+                    # @param [String] task_channel Only calculate real-time statistics on this TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or `default`.
+                    # @return [WorkspaceRealTimeStatisticsInstance] Fetched WorkspaceRealTimeStatisticsInstance
+                    def fetch(
+                        task_channel: :unset
+                    )
+
+                        params = Twilio::Values.of({
+                            'TaskChannel' => task_channel,
+                        })
+                        payload = @version.fetch('GET', @uri, params: params)
+                        WorkspaceRealTimeStatisticsInstance.new(
+                            @version,
+                            payload,
+                            workspace_sid: @solution[:workspace_sid],
+                        )
+                    end
+
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
+                        "#<Twilio.Taskrouter.V1.WorkspaceRealTimeStatisticsContext #{context}>"
+                    end
+
+                    ##
+                    # Provide a detailed, user friendly representation
+                    def inspect
+                        context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
+                        "#<Twilio.Taskrouter.V1.WorkspaceRealTimeStatisticsContext #{context}>"
+                    end
+                end
+
+                class WorkspaceRealTimeStatisticsPage < Page
+                    ##
+                    # Initialize the WorkspaceRealTimeStatisticsPage
+                    # @param [Version] version Version that contains the resource
+                    # @param [Response] response Response from the API
+                    # @param [Hash] solution Path solution for the resource
+                    # @return [WorkspaceRealTimeStatisticsPage] WorkspaceRealTimeStatisticsPage
+                    def initialize(version, response, solution)
+                        super(version, response)
+
+                        # Path Solution
+                        @solution = solution
+                    end
+
+                    ##
+                    # Build an instance of WorkspaceRealTimeStatisticsInstance
+                    # @param [Hash] payload Payload response from the API
+                    # @return [WorkspaceRealTimeStatisticsInstance] WorkspaceRealTimeStatisticsInstance
+                    def get_instance(payload)
+                        WorkspaceRealTimeStatisticsInstance.new(@version, payload, workspace_sid: @solution[:workspace_sid])
+                    end
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        '<Twilio.Taskrouter.V1.WorkspaceRealTimeStatisticsPage>'
+                    end
+                end
+                class WorkspaceRealTimeStatisticsInstance < InstanceResource
+                    ##
+                    # Initialize the WorkspaceRealTimeStatisticsInstance
+                    # @param [Version] version Version that contains the resource
+                    # @param [Hash] payload payload that contains response from Twilio
+                    # @param [String] account_sid The SID of the
+                    #   {Account}[https://www.twilio.com/docs/iam/api/account] that created this WorkspaceRealTimeStatistics
+                    #   resource.
+                    # @param [String] sid The SID of the Call resource to fetch.
+                    # @return [WorkspaceRealTimeStatisticsInstance] WorkspaceRealTimeStatisticsInstance
+                    def initialize(version, payload , workspace_sid: nil)
+                        super(version)
+                        
+                        # Marshaled Properties
+                        @properties = { 
+                            'account_sid' => payload['account_sid'],
+                            'activity_statistics' => payload['activity_statistics'],
+                            'longest_task_waiting_age' => payload['longest_task_waiting_age'] == nil ? payload['longest_task_waiting_age'] : payload['longest_task_waiting_age'].to_i,
+                            'longest_task_waiting_sid' => payload['longest_task_waiting_sid'],
+                            'tasks_by_priority' => payload['tasks_by_priority'],
+                            'tasks_by_status' => payload['tasks_by_status'],
+                            'total_tasks' => payload['total_tasks'] == nil ? payload['total_tasks'] : payload['total_tasks'].to_i,
+                            'total_workers' => payload['total_workers'] == nil ? payload['total_workers'] : payload['total_workers'].to_i,
+                            'workspace_sid' => payload['workspace_sid'],
+                            'url' => payload['url'],
+                        }
+
+                        # Context
+                        @instance_context = nil
+                        @params = { 'workspace_sid' => workspace_sid  || @properties['workspace_sid']  , }
+                    end
+
+                    ##
+                    # Generate an instance context for the instance, the context is capable of
+                    # performing various actions.  All instance actions are proxied to the context
+                    # @return [WorkspaceRealTimeStatisticsContext] CallContext for this CallInstance
+                    def context
+                        unless @instance_context
+                            @instance_context = WorkspaceRealTimeStatisticsContext.new(@version , @params['workspace_sid'])
+                        end
+                        @instance_context
+                    end
+                    
+                    ##
+                    # @return [String] The SID of the [Account](https://www.twilio.com/docs/iam/api/account) that created the Workspace resource.
+                    def account_sid
+                        @properties['account_sid']
+                    end
+                    
+                    ##
+                    # @return [Array<Hash>] The number of current Workers by Activity.
+                    def activity_statistics
+                        @properties['activity_statistics']
+                    end
+                    
+                    ##
+                    # @return [String] The age of the longest waiting Task.
+                    def longest_task_waiting_age
+                        @properties['longest_task_waiting_age']
+                    end
+                    
+                    ##
+                    # @return [String] The SID of the longest waiting Task.
+                    def longest_task_waiting_sid
+                        @properties['longest_task_waiting_sid']
+                    end
+                    
+                    ##
+                    # @return [Hash] The number of Tasks by priority. For example: `{\"0\": \"10\", \"99\": \"5\"}` shows 10 Tasks at priority 0 and 5 at priority 99.
+                    def tasks_by_priority
+                        @properties['tasks_by_priority']
+                    end
+                    
+                    ##
+                    # @return [Hash] The number of Tasks by their current status. For example: `{\"pending\": \"1\", \"reserved\": \"3\", \"assigned\": \"2\", \"completed\": \"5\"}`.
+                    def tasks_by_status
+                        @properties['tasks_by_status']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Tasks.
+                    def total_tasks
+                        @properties['total_tasks']
+                    end
+                    
+                    ##
+                    # @return [String] The total number of Workers in the Workspace.
+                    def total_workers
+                        @properties['total_workers']
+                    end
+                    
+                    ##
+                    # @return [String] The SID of the Workspace.
+                    def workspace_sid
+                        @properties['workspace_sid']
+                    end
+                    
+                    ##
+                    # @return [String] The absolute URL of the Workspace statistics resource.
+                    def url
+                        @properties['url']
+                    end
+                    
+                    ##
+                    # Fetch the WorkspaceRealTimeStatisticsInstance
+                    # @param [String] task_channel Only calculate real-time statistics on this TaskChannel. Can be the TaskChannel's SID or its `unique_name`, such as `voice`, `sms`, or `default`.
+                    # @return [WorkspaceRealTimeStatisticsInstance] Fetched WorkspaceRealTimeStatisticsInstance
+                    def fetch(
+                        task_channel: :unset
+                    )
+
+                        context.fetch(
+                            task_channel: task_channel, 
+                        )
+                    end
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
+                        "<Twilio.Taskrouter.V1.WorkspaceRealTimeStatisticsInstance #{values}>"
+                    end
+
+                    ##
+                    # Provide a detailed, user friendly representation
+                    def inspect
+                        values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
+                        "<Twilio.Taskrouter.V1.WorkspaceRealTimeStatisticsInstance #{values}>"
+                    end
+                end
+
+             end
+            end
+        end
+    end
+end
+
+