twilio-ruby 4.6.1 → 6.9.0

data/lib/twilio-ruby/rest/insights/v1/call/annotation.rb

@@ -0,0 +1,319 @@
+##
+#    This code was generated by
+#    ___ _ _ _ _ _    _ ____    ____ ____ _    ____ ____ _  _ ____ ____ ____ ___ __   __
+#     |  | | | | |    | |  | __ |  | |__| | __ | __ |___ |\ | |___ |__/ |__|  | |  | |__/
+#     |  |_|_| | |___ | |__|    |__| |  | |    |__] |___ | \| |___ |  \ |  |  | |__| |  \
+#
+#    Twilio - Insights
+#    This is the public Twilio REST API.
+#
+#    NOTE: This class is auto generated by OpenAPI Generator.
+#    https://openapi-generator.tech
+#    Do not edit the class manually.
+#
+
+
+module Twilio
+    module REST
+        class Insights < InsightsBase
+            class V1 < Version
+                class CallContext < InstanceContext
+
+                     class AnnotationList < ListResource
+                    ##
+                    # Initialize the AnnotationList
+                    # @param [Version] version Version that contains the resource
+                    # @return [AnnotationList] AnnotationList
+                    def initialize(version, call_sid: nil)
+                        super(version)
+                        # Path Solution
+                        @solution = { call_sid: call_sid }
+                        
+                        
+                    end
+                
+
+
+                    # Provide a user friendly representation
+                    def to_s
+                        '#<Twilio.Insights.V1.AnnotationList>'
+                    end
+                end
+
+
+                ##
+                #PLEASE NOTE that this class contains beta products that are subject to change. Use them with caution.
+                class AnnotationContext < InstanceContext
+                    ##
+                    # Initialize the AnnotationContext
+                    # @param [Version] version Version that contains the resource
+                    # @param [String] call_sid The unique string that Twilio created to identify this Call resource. It always starts with a CA.
+                    # @return [AnnotationContext] AnnotationContext
+                    def initialize(version, call_sid)
+                        super(version)
+
+                        # Path Solution
+                        @solution = { call_sid: call_sid,  }
+                        @uri = "/Voice/#{@solution[:call_sid]}/Annotation"
+
+                        
+                    end
+                    ##
+                    # Fetch the AnnotationInstance
+                    # @return [AnnotationInstance] Fetched AnnotationInstance
+                    def fetch
+
+                        payload = @version.fetch('GET', @uri)
+                        AnnotationInstance.new(
+                            @version,
+                            payload,
+                            call_sid: @solution[:call_sid],
+                        )
+                    end
+
+                    ##
+                    # Update the AnnotationInstance
+                    # @param [AnsweredBy] answered_by 
+                    # @param [ConnectivityIssue] connectivity_issue 
+                    # @param [String] quality_issues Specify if the call had any subjective quality issues. Possible values, one or more of `no_quality_issue`, `low_volume`, `choppy_robotic`, `echo`, `dtmf`, `latency`, `owa`, `static_noise`. Use comma separated values to indicate multiple quality issues for the same call.
+                    # @param [Boolean] spam A boolean flag to indicate if the call was a spam call. Use this to provide feedback on whether calls placed from your account were marked as spam, or if inbound calls received by your account were unwanted spam. Use `true` if the call was a spam call.
+                    # @param [String] call_score Specify the call score. This is of type integer. Use a range of 1-5 to indicate the call experience score, with the following mapping as a reference for rating the call [5: Excellent, 4: Good, 3 : Fair, 2 : Poor, 1: Bad].
+                    # @param [String] comment Specify any comments pertaining to the call. `comment` has a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in the `comment`.
+                    # @param [String] incident Associate this call with an incident or support ticket. The `incident` parameter is of type string with a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in `incident`.
+                    # @return [AnnotationInstance] Updated AnnotationInstance
+                    def update(
+                        answered_by: :unset, 
+                        connectivity_issue: :unset, 
+                        quality_issues: :unset, 
+                        spam: :unset, 
+                        call_score: :unset, 
+                        comment: :unset, 
+                        incident: :unset
+                    )
+
+                        data = Twilio::Values.of({
+                            'AnsweredBy' => answered_by,
+                            'ConnectivityIssue' => connectivity_issue,
+                            'QualityIssues' => quality_issues,
+                            'Spam' => spam,
+                            'CallScore' => call_score,
+                            'Comment' => comment,
+                            'Incident' => incident,
+                        })
+
+                        payload = @version.update('POST', @uri, data: data)
+                        AnnotationInstance.new(
+                            @version,
+                            payload,
+                            call_sid: @solution[:call_sid],
+                        )
+                    end
+
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
+                        "#<Twilio.Insights.V1.AnnotationContext #{context}>"
+                    end
+
+                    ##
+                    # Provide a detailed, user friendly representation
+                    def inspect
+                        context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
+                        "#<Twilio.Insights.V1.AnnotationContext #{context}>"
+                    end
+                end
+
+                class AnnotationPage < Page
+                    ##
+                    # Initialize the AnnotationPage
+                    # @param [Version] version Version that contains the resource
+                    # @param [Response] response Response from the API
+                    # @param [Hash] solution Path solution for the resource
+                    # @return [AnnotationPage] AnnotationPage
+                    def initialize(version, response, solution)
+                        super(version, response)
+
+                        # Path Solution
+                        @solution = solution
+                    end
+
+                    ##
+                    # Build an instance of AnnotationInstance
+                    # @param [Hash] payload Payload response from the API
+                    # @return [AnnotationInstance] AnnotationInstance
+                    def get_instance(payload)
+                        AnnotationInstance.new(@version, payload, call_sid: @solution[:call_sid])
+                    end
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        '<Twilio.Insights.V1.AnnotationPage>'
+                    end
+                end
+                class AnnotationInstance < InstanceResource
+                    ##
+                    # Initialize the AnnotationInstance
+                    # @param [Version] version Version that contains the resource
+                    # @param [Hash] payload payload that contains response from Twilio
+                    # @param [String] account_sid The SID of the
+                    #   {Account}[https://www.twilio.com/docs/iam/api/account] that created this Annotation
+                    #   resource.
+                    # @param [String] sid The SID of the Call resource to fetch.
+                    # @return [AnnotationInstance] AnnotationInstance
+                    def initialize(version, payload , call_sid: nil)
+                        super(version)
+                        
+                        # Marshaled Properties
+                        @properties = { 
+                            'call_sid' => payload['call_sid'],
+                            'account_sid' => payload['account_sid'],
+                            'answered_by' => payload['answered_by'],
+                            'connectivity_issue' => payload['connectivity_issue'],
+                            'quality_issues' => payload['quality_issues'],
+                            'spam' => payload['spam'],
+                            'call_score' => payload['call_score'] == nil ? payload['call_score'] : payload['call_score'].to_i,
+                            'comment' => payload['comment'],
+                            'incident' => payload['incident'],
+                            'url' => payload['url'],
+                        }
+
+                        # Context
+                        @instance_context = nil
+                        @params = { 'call_sid' => call_sid  || @properties['call_sid']  , }
+                    end
+
+                    ##
+                    # Generate an instance context for the instance, the context is capable of
+                    # performing various actions.  All instance actions are proxied to the context
+                    # @return [AnnotationContext] CallContext for this CallInstance
+                    def context
+                        unless @instance_context
+                            @instance_context = AnnotationContext.new(@version , @params['call_sid'])
+                        end
+                        @instance_context
+                    end
+                    
+                    ##
+                    # @return [String] The unique SID identifier of the Call.
+                    def call_sid
+                        @properties['call_sid']
+                    end
+                    
+                    ##
+                    # @return [String] The unique SID identifier of the Account.
+                    def account_sid
+                        @properties['account_sid']
+                    end
+                    
+                    ##
+                    # @return [AnsweredBy] 
+                    def answered_by
+                        @properties['answered_by']
+                    end
+                    
+                    ##
+                    # @return [ConnectivityIssue] 
+                    def connectivity_issue
+                        @properties['connectivity_issue']
+                    end
+                    
+                    ##
+                    # @return [Array<String>] Specifies if the call had any subjective quality issues. Possible values are one or more of `no_quality_issue`, `low_volume`, `choppy_robotic`, `echo`, `dtmf`, `latency`, `owa`, or `static_noise`.
+                    def quality_issues
+                        @properties['quality_issues']
+                    end
+                    
+                    ##
+                    # @return [Boolean] Specifies if the call was a spam call. Use this to provide feedback on whether calls placed from your account were marked as spam, or if inbound calls received by your account were unwanted spam. Is of type Boolean: true, false. Use true if the call was a spam call.
+                    def spam
+                        @properties['spam']
+                    end
+                    
+                    ##
+                    # @return [String] Specifies the Call Score, if available. This is of type integer. Use a range of 1-5 to indicate the call experience score, with the following mapping as a reference for rating the call [5: Excellent, 4: Good, 3 : Fair, 2 : Poor, 1: Bad].
+                    def call_score
+                        @properties['call_score']
+                    end
+                    
+                    ##
+                    # @return [String] Specifies any comments pertaining to the call. Twilio does not treat this field as PII, so no PII should be included in comments.
+                    def comment
+                        @properties['comment']
+                    end
+                    
+                    ##
+                    # @return [String] Incident or support ticket associated with this call. The `incident` property is of type string with a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in `incident`.
+                    def incident
+                        @properties['incident']
+                    end
+                    
+                    ##
+                    # @return [String] 
+                    def url
+                        @properties['url']
+                    end
+                    
+                    ##
+                    # Fetch the AnnotationInstance
+                    # @return [AnnotationInstance] Fetched AnnotationInstance
+                    def fetch
+
+                        context.fetch
+                    end
+
+                    ##
+                    # Update the AnnotationInstance
+                    # @param [AnsweredBy] answered_by 
+                    # @param [ConnectivityIssue] connectivity_issue 
+                    # @param [String] quality_issues Specify if the call had any subjective quality issues. Possible values, one or more of `no_quality_issue`, `low_volume`, `choppy_robotic`, `echo`, `dtmf`, `latency`, `owa`, `static_noise`. Use comma separated values to indicate multiple quality issues for the same call.
+                    # @param [Boolean] spam A boolean flag to indicate if the call was a spam call. Use this to provide feedback on whether calls placed from your account were marked as spam, or if inbound calls received by your account were unwanted spam. Use `true` if the call was a spam call.
+                    # @param [String] call_score Specify the call score. This is of type integer. Use a range of 1-5 to indicate the call experience score, with the following mapping as a reference for rating the call [5: Excellent, 4: Good, 3 : Fair, 2 : Poor, 1: Bad].
+                    # @param [String] comment Specify any comments pertaining to the call. `comment` has a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in the `comment`.
+                    # @param [String] incident Associate this call with an incident or support ticket. The `incident` parameter is of type string with a maximum character limit of 100. Twilio does not treat this field as PII, so no PII should be included in `incident`.
+                    # @return [AnnotationInstance] Updated AnnotationInstance
+                    def update(
+                        answered_by: :unset, 
+                        connectivity_issue: :unset, 
+                        quality_issues: :unset, 
+                        spam: :unset, 
+                        call_score: :unset, 
+                        comment: :unset, 
+                        incident: :unset
+                    )
+
+                        context.update(
+                            answered_by: answered_by, 
+                            connectivity_issue: connectivity_issue, 
+                            quality_issues: quality_issues, 
+                            spam: spam, 
+                            call_score: call_score, 
+                            comment: comment, 
+                            incident: incident, 
+                        )
+                    end
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
+                        "<Twilio.Insights.V1.AnnotationInstance #{values}>"
+                    end
+
+                    ##
+                    # Provide a detailed, user friendly representation
+                    def inspect
+                        values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
+                        "<Twilio.Insights.V1.AnnotationInstance #{values}>"
+                    end
+                end
+
+             end
+            end
+        end
+    end
+end
+
+

data/lib/twilio-ruby/rest/insights/v1/call/call_summary.rb

@@ -0,0 +1,350 @@
+##
+#    This code was generated by
+#    ___ _ _ _ _ _    _ ____    ____ ____ _    ____ ____ _  _ ____ ____ ____ ___ __   __
+#     |  | | | | |    | |  | __ |  | |__| | __ | __ |___ |\ | |___ |__/ |__|  | |  | |__/
+#     |  |_|_| | |___ | |__|    |__| |  | |    |__] |___ | \| |___ |  \ |  |  | |__| |  \
+#
+#    Twilio - Insights
+#    This is the public Twilio REST API.
+#
+#    NOTE: This class is auto generated by OpenAPI Generator.
+#    https://openapi-generator.tech
+#    Do not edit the class manually.
+#
+
+
+module Twilio
+    module REST
+        class Insights < InsightsBase
+            class V1 < Version
+                class CallContext < InstanceContext
+
+                     class CallSummaryList < ListResource
+                    ##
+                    # Initialize the CallSummaryList
+                    # @param [Version] version Version that contains the resource
+                    # @return [CallSummaryList] CallSummaryList
+                    def initialize(version, call_sid: nil)
+                        super(version)
+                        # Path Solution
+                        @solution = { call_sid: call_sid }
+                        
+                        
+                    end
+                
+
+
+                    # Provide a user friendly representation
+                    def to_s
+                        '#<Twilio.Insights.V1.CallSummaryList>'
+                    end
+                end
+
+
+                class CallSummaryContext < InstanceContext
+                    ##
+                    # Initialize the CallSummaryContext
+                    # @param [Version] version Version that contains the resource
+                    # @param [String] call_sid The unique SID identifier of the Call.
+                    # @return [CallSummaryContext] CallSummaryContext
+                    def initialize(version, call_sid)
+                        super(version)
+
+                        # Path Solution
+                        @solution = { call_sid: call_sid,  }
+                        @uri = "/Voice/#{@solution[:call_sid]}/Summary"
+
+                        
+                    end
+                    ##
+                    # Fetch the CallSummaryInstance
+                    # @param [ProcessingState] processing_state The Processing State of this Call Summary. One of `complete`, `partial` or `all`.
+                    # @return [CallSummaryInstance] Fetched CallSummaryInstance
+                    def fetch(
+                        processing_state: :unset
+                    )
+
+                        params = Twilio::Values.of({
+                            'ProcessingState' => processing_state,
+                        })
+                        payload = @version.fetch('GET', @uri, params: params)
+                        CallSummaryInstance.new(
+                            @version,
+                            payload,
+                            call_sid: @solution[:call_sid],
+                        )
+                    end
+
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
+                        "#<Twilio.Insights.V1.CallSummaryContext #{context}>"
+                    end
+
+                    ##
+                    # Provide a detailed, user friendly representation
+                    def inspect
+                        context = @solution.map{|k, v| "#{k}: #{v}"}.join(',')
+                        "#<Twilio.Insights.V1.CallSummaryContext #{context}>"
+                    end
+                end
+
+                class CallSummaryPage < Page
+                    ##
+                    # Initialize the CallSummaryPage
+                    # @param [Version] version Version that contains the resource
+                    # @param [Response] response Response from the API
+                    # @param [Hash] solution Path solution for the resource
+                    # @return [CallSummaryPage] CallSummaryPage
+                    def initialize(version, response, solution)
+                        super(version, response)
+
+                        # Path Solution
+                        @solution = solution
+                    end
+
+                    ##
+                    # Build an instance of CallSummaryInstance
+                    # @param [Hash] payload Payload response from the API
+                    # @return [CallSummaryInstance] CallSummaryInstance
+                    def get_instance(payload)
+                        CallSummaryInstance.new(@version, payload, call_sid: @solution[:call_sid])
+                    end
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        '<Twilio.Insights.V1.CallSummaryPage>'
+                    end
+                end
+                class CallSummaryInstance < InstanceResource
+                    ##
+                    # Initialize the CallSummaryInstance
+                    # @param [Version] version Version that contains the resource
+                    # @param [Hash] payload payload that contains response from Twilio
+                    # @param [String] account_sid The SID of the
+                    #   {Account}[https://www.twilio.com/docs/iam/api/account] that created this CallSummary
+                    #   resource.
+                    # @param [String] sid The SID of the Call resource to fetch.
+                    # @return [CallSummaryInstance] CallSummaryInstance
+                    def initialize(version, payload , call_sid: nil)
+                        super(version)
+                        
+                        # Marshaled Properties
+                        @properties = { 
+                            'account_sid' => payload['account_sid'],
+                            'call_sid' => payload['call_sid'],
+                            'call_type' => payload['call_type'],
+                            'call_state' => payload['call_state'],
+                            'answered_by' => payload['answered_by'],
+                            'processing_state' => payload['processing_state'],
+                            'created_time' => Twilio.deserialize_iso8601_datetime(payload['created_time']),
+                            'start_time' => Twilio.deserialize_iso8601_datetime(payload['start_time']),
+                            'end_time' => Twilio.deserialize_iso8601_datetime(payload['end_time']),
+                            'duration' => payload['duration'] == nil ? payload['duration'] : payload['duration'].to_i,
+                            'connect_duration' => payload['connect_duration'] == nil ? payload['connect_duration'] : payload['connect_duration'].to_i,
+                            'from' => payload['from'],
+                            'to' => payload['to'],
+                            'carrier_edge' => payload['carrier_edge'],
+                            'client_edge' => payload['client_edge'],
+                            'sdk_edge' => payload['sdk_edge'],
+                            'sip_edge' => payload['sip_edge'],
+                            'tags' => payload['tags'],
+                            'url' => payload['url'],
+                            'attributes' => payload['attributes'],
+                            'properties' => payload['properties'],
+                            'trust' => payload['trust'],
+                            'annotation' => payload['annotation'],
+                        }
+
+                        # Context
+                        @instance_context = nil
+                        @params = { 'call_sid' => call_sid  || @properties['call_sid']  , }
+                    end
+
+                    ##
+                    # Generate an instance context for the instance, the context is capable of
+                    # performing various actions.  All instance actions are proxied to the context
+                    # @return [CallSummaryContext] CallContext for this CallInstance
+                    def context
+                        unless @instance_context
+                            @instance_context = CallSummaryContext.new(@version , @params['call_sid'])
+                        end
+                        @instance_context
+                    end
+                    
+                    ##
+                    # @return [String] The unique SID identifier of the Account.
+                    def account_sid
+                        @properties['account_sid']
+                    end
+                    
+                    ##
+                    # @return [String] The unique SID identifier of the Call.
+                    def call_sid
+                        @properties['call_sid']
+                    end
+                    
+                    ##
+                    # @return [CallType] 
+                    def call_type
+                        @properties['call_type']
+                    end
+                    
+                    ##
+                    # @return [CallState] 
+                    def call_state
+                        @properties['call_state']
+                    end
+                    
+                    ##
+                    # @return [AnsweredBy] 
+                    def answered_by
+                        @properties['answered_by']
+                    end
+                    
+                    ##
+                    # @return [ProcessingState] 
+                    def processing_state
+                        @properties['processing_state']
+                    end
+                    
+                    ##
+                    # @return [Time] The time at which the Call was created, given in ISO 8601 format. Can be different from `start_time` in the event of queueing due to CPS
+                    def created_time
+                        @properties['created_time']
+                    end
+                    
+                    ##
+                    # @return [Time] The time at which the Call was started, given in ISO 8601 format.
+                    def start_time
+                        @properties['start_time']
+                    end
+                    
+                    ##
+                    # @return [Time] The time at which the Call was ended, given in ISO 8601 format.
+                    def end_time
+                        @properties['end_time']
+                    end
+                    
+                    ##
+                    # @return [String] Duration between when the call was initiated and the call was ended
+                    def duration
+                        @properties['duration']
+                    end
+                    
+                    ##
+                    # @return [String] Duration between when the call was answered and when it ended
+                    def connect_duration
+                        @properties['connect_duration']
+                    end
+                    
+                    ##
+                    # @return [Hash] The calling party.
+                    def from
+                        @properties['from']
+                    end
+                    
+                    ##
+                    # @return [Hash] The called party.
+                    def to
+                        @properties['to']
+                    end
+                    
+                    ##
+                    # @return [Hash] Contains metrics and properties for the Twilio media gateway of a PSTN call.
+                    def carrier_edge
+                        @properties['carrier_edge']
+                    end
+                    
+                    ##
+                    # @return [Hash] Contains metrics and properties for the Twilio media gateway of a Client call.
+                    def client_edge
+                        @properties['client_edge']
+                    end
+                    
+                    ##
+                    # @return [Hash] Contains metrics and properties for the SDK sensor library for Client calls.
+                    def sdk_edge
+                        @properties['sdk_edge']
+                    end
+                    
+                    ##
+                    # @return [Hash] Contains metrics and properties for the Twilio media gateway of a SIP Interface or Trunking call.
+                    def sip_edge
+                        @properties['sip_edge']
+                    end
+                    
+                    ##
+                    # @return [Array<String>] Tags applied to calls by Voice Insights analysis indicating a condition that could result in subjective degradation of the call quality.
+                    def tags
+                        @properties['tags']
+                    end
+                    
+                    ##
+                    # @return [String] The URL of this resource.
+                    def url
+                        @properties['url']
+                    end
+                    
+                    ##
+                    # @return [Hash] Attributes capturing call-flow-specific details.
+                    def attributes
+                        @properties['attributes']
+                    end
+                    
+                    ##
+                    # @return [Hash] Contains edge-agnostic call-level details.
+                    def properties
+                        @properties['properties']
+                    end
+                    
+                    ##
+                    # @return [Hash] Contains trusted communications details including Branded Call and verified caller ID.
+                    def trust
+                        @properties['trust']
+                    end
+                    
+                    ##
+                    # @return [Hash] Programmatically labeled annotations for the Call. Developers can update the Call Summary records with Annotation during or after a Call. Annotations can be updated as long as the Call Summary record is addressable via the API.
+                    def annotation
+                        @properties['annotation']
+                    end
+                    
+                    ##
+                    # Fetch the CallSummaryInstance
+                    # @param [ProcessingState] processing_state The Processing State of this Call Summary. One of `complete`, `partial` or `all`.
+                    # @return [CallSummaryInstance] Fetched CallSummaryInstance
+                    def fetch(
+                        processing_state: :unset
+                    )
+
+                        context.fetch(
+                            processing_state: processing_state, 
+                        )
+                    end
+
+                    ##
+                    # Provide a user friendly representation
+                    def to_s
+                        values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
+                        "<Twilio.Insights.V1.CallSummaryInstance #{values}>"
+                    end
+
+                    ##
+                    # Provide a detailed, user friendly representation
+                    def inspect
+                        values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
+                        "<Twilio.Insights.V1.CallSummaryInstance #{values}>"
+                    end
+                end
+
+             end
+            end
+        end
+    end
+end
+
+