purecloudplatformclientv2 91.0.0 → 96.0.0
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- checksums.yaml +4 -4
- data/README.md +2 -2
- data/docs/AfterCallWork.md +15 -0
- data/docs/AmazonLexRequest.md +14 -0
- data/docs/AnalyticsApi.md +67 -1
- data/docs/AnalyticsProposedAgent.md +14 -0
- data/docs/AnalyticsSession.md +6 -0
- data/docs/ArchitectApi.md +51 -49
- data/docs/ArrayNode.md +4 -4
- data/docs/AuditApi.md +130 -0
- data/docs/AuditRealtimeQueryRequest.md +18 -0
- data/docs/AuditRealtimeQueryResultsResponse.md +17 -0
- data/docs/AvailableTopic.md +1 -0
- data/docs/Biography.md +1 -0
- data/docs/BuAgentSchedulesQueryResponse.md +1 -0
- data/docs/ButtonComponent.md +16 -0
- data/docs/Call.md +1 -0
- data/docs/CallBasic.md +1 -0
- data/docs/Callback.md +1 -0
- data/docs/CallbackBasic.md +1 -0
- data/docs/CoachingApi.md +115 -30
- data/docs/CoachingAppointmentAggregateRequest.md +16 -0
- data/docs/CoachingAppointmentAggregateResponse.md +13 -0
- data/docs/CoachingAppointmentResponse.md +1 -0
- data/docs/CoachingNotification.md +1 -1
- data/docs/Cobrowsesession.md +1 -0
- data/docs/CommonCampaign.md +17 -0
- data/docs/CommonCampaignDivisionView.md +17 -0
- data/docs/CommonCampaignDivisionViewEntityListing.md +22 -0
- data/docs/CommonCampaignEntityListing.md +22 -0
- data/docs/Contact.md +1 -0
- data/docs/ContentActions.md +17 -0
- data/docs/ContentAttachment.md +19 -0
- data/docs/ContentGeneric.md +19 -0
- data/docs/ContentList.md +19 -0
- data/docs/ContentLocation.md +17 -0
- data/docs/ContentNotificationTemplate.md +17 -0
- data/docs/ContentQuickReply.md +16 -0
- data/docs/ConversationAssociation.md +1 -1
- data/docs/ConversationChat.md +1 -0
- data/docs/ConversationEventTopicAfterCallWork.md +15 -0
- data/docs/ConversationEventTopicCall.md +1 -0
- data/docs/ConversationEventTopicCallback.md +1 -0
- data/docs/ConversationEventTopicChat.md +1 -0
- data/docs/ConversationEventTopicCobrowse.md +1 -0
- data/docs/ConversationEventTopicEmail.md +1 -0
- data/docs/ConversationEventTopicMessage.md +2 -0
- data/docs/ConversationEventTopicScreenshare.md +1 -0
- data/docs/ConversationEventTopicSocialExpression.md +1 -0
- data/docs/ConversationEventTopicVideo.md +1 -0
- data/docs/ConversationMetrics.md +15 -0
- data/docs/ConversationsApi.md +73 -4
- data/docs/CreateCoachingAppointmentRequest.md +1 -1
- data/docs/CursorContactListing.md +16 -0
- data/docs/CursorNoteListing.md +16 -0
- data/docs/CursorOrganizationListing.md +16 -0
- data/docs/CursorRelationshipListing.md +16 -0
- data/docs/EdgeGroup.md +1 -0
- data/docs/Education.md +17 -0
- data/docs/Email.md +1 -0
- data/docs/EntityListing.md +1 -5
- data/docs/ExternalContactsApi.md +285 -9
- data/docs/ExternalOrganizationTrustorLink.md +1 -2
- data/docs/FacebookIntegrationUpdateRequest.md +14 -0
- data/docs/GoogleDialogflowCustomSettings.md +13 -0
- data/docs/HistoricalAdherenceActuals.md +15 -0
- data/docs/HistoricalAdherenceDayMetrics.md +23 -0
- data/docs/HistoricalAdherenceExceptionInfo.md +21 -0
- data/docs/HistoricalAdherenceQueryResult.md +21 -0
- data/docs/JourneyAggregateDataContainer.md +14 -0
- data/docs/JourneyAggregateQueryClause.md +14 -0
- data/docs/JourneyAggregateQueryFilter.md +15 -0
- data/docs/JourneyAggregateQueryPredicate.md +17 -0
- data/docs/JourneyAggregateQueryResponse.md +13 -0
- data/docs/JourneyAggregationQuery.md +21 -0
- data/docs/JourneyAggregationView.md +16 -0
- data/docs/JourneyApi.md +78 -0
- data/docs/JsonNode.md +4 -4
- data/docs/KnowledgeSearchRequest.md +3 -3
- data/docs/LanguageUnderstandingApi.md +165 -31
- data/docs/ListItemComponent.md +19 -0
- data/docs/Message.md +1 -0
- data/docs/MessageContent.md +19 -0
- data/docs/MessagingCampaign.md +28 -0
- data/docs/MessagingCampaignDivisionView.md +16 -0
- data/docs/MessagingCampaignDivisionViewEntityListing.md +22 -0
- data/docs/MessagingCampaignEntityListing.md +22 -0
- data/docs/NluDomainVersion.md +2 -1
- data/docs/NotificationTemplateBody.md +14 -0
- data/docs/NotificationTemplateFooter.md +13 -0
- data/docs/NotificationTemplateHeader.md +16 -0
- data/docs/NotificationTemplateParameter.md +14 -0
- data/docs/NotificationsApi.md +1 -1
- data/docs/OAuthClient.md +2 -0
- data/docs/OAuthClientListing.md +2 -0
- data/docs/OAuthClientRequest.md +2 -0
- data/docs/ObservationValue.md +3 -1
- data/docs/OrgOAuthClient.md +2 -0
- data/docs/OutboundApi.md +881 -76
- data/docs/Permissions.md +0 -2
- data/docs/PhoneCapabilities.md +1 -0
- data/docs/PostTextMessage.md +15 -0
- data/docs/PostTextRequest.md +23 -0
- data/docs/PostTextResponse.md +20 -0
- data/docs/PresenceApi.md +206 -6
- data/docs/PresenceExpand.md +17 -0
- data/docs/QueryRequestClause.md +14 -0
- data/docs/QueryRequestFilter.md +14 -0
- data/docs/QueryRequestPredicate.md +14 -0
- data/docs/QueryResponseData.md +14 -0
- data/docs/QueryResponseGroupedData.md +14 -0
- data/docs/QueryResponseMetric.md +14 -0
- data/docs/QueryResponseStats.md +13 -0
- data/docs/QueueConversationEventTopicAfterCallWork.md +15 -0
- data/docs/QueueConversationEventTopicCall.md +1 -0
- data/docs/QueueConversationEventTopicCallback.md +1 -0
- data/docs/QueueConversationEventTopicChat.md +1 -0
- data/docs/QueueConversationEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationEventTopicEmail.md +1 -0
- data/docs/QueueConversationEventTopicMessage.md +2 -0
- data/docs/QueueConversationEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationEventTopicVideo.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicAfterCallWork.md +15 -0
- data/docs/QueueConversationSocialExpressionEventTopicCall.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCallback.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicChat.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicEmail.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicMessage.md +2 -0
- data/docs/QueueConversationSocialExpressionEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicVideo.md +1 -0
- data/docs/QueueConversationVideoEventTopicAfterCallWork.md +15 -0
- data/docs/QueueConversationVideoEventTopicCall.md +1 -0
- data/docs/QueueConversationVideoEventTopicCallback.md +1 -0
- data/docs/QueueConversationVideoEventTopicChat.md +1 -0
- data/docs/QueueConversationVideoEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationVideoEventTopicEmail.md +1 -0
- data/docs/QueueConversationVideoEventTopicMessage.md +2 -0
- data/docs/QueueConversationVideoEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationVideoEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationVideoEventTopicVideo.md +1 -0
- data/docs/Recording.md +1 -0
- data/docs/RecordingApi.md +2 -2
- data/docs/ReportingDataExportTopicDataExportNotification.md +1 -0
- data/docs/ReportingExportJobRequest.md +2 -0
- data/docs/ReportingExportJobResponse.md +4 -0
- data/docs/RoutingApi.md +14 -14
- data/docs/SCIMApi.md +92 -104
- data/docs/ScimConfigResourceType.md +2 -2
- data/docs/ScimGenesysUserExternalId.md +14 -0
- data/docs/ScimMetadata.md +2 -2
- data/docs/ScimUserExtensions.md +3 -2
- data/docs/ScimUserRole.md +1 -1
- data/docs/ScimUserRoutingLanguage.md +2 -2
- data/docs/ScimUserRoutingSkill.md +2 -2
- data/docs/ScimV2CreateUser.md +3 -3
- data/docs/ScimV2Group.md +1 -1
- data/docs/ScimV2SchemaAttribute.md +11 -11
- data/docs/ScimV2SchemaDefinition.md +5 -5
- data/docs/ScimV2SchemaListResponse.md +1 -1
- data/docs/ScimV2User.md +4 -4
- data/docs/Screenshare.md +1 -0
- data/docs/SearchApi.md +5 -2
- data/docs/SmsConfig.md +15 -0
- data/docs/SmsPhoneNumberRef.md +14 -0
- data/docs/SocialExpression.md +1 -0
- data/docs/SpeechTextAnalyticsApi.md +147 -0
- data/docs/StatEventFlowOutcomeTopicDatum.md +14 -0
- data/docs/StatEventFlowOutcomeTopicMetric.md +15 -0
- data/docs/StatEventFlowOutcomeTopicStatsNotification.md +14 -0
- data/docs/StatEventFlowTopicDatum.md +14 -0
- data/docs/StatEventFlowTopicMetric.md +15 -0
- data/docs/StatEventFlowTopicStatsNotification.md +14 -0
- data/docs/StatEventWrapUpCodeTopicDatum.md +14 -0
- data/docs/StatEventWrapUpCodeTopicMetric.md +15 -0
- data/docs/StatEventWrapUpCodeTopicStatsNotification.md +14 -0
- data/docs/SurveyForm.md +0 -2
- data/docs/TelephonyProvidersEdgeApi.md +6 -2
- data/docs/TextbotsApi.md +78 -0
- data/docs/TranscriptUrl.md +13 -0
- data/docs/UpdateCoachingAppointmentRequest.md +2 -1
- data/docs/UserRoutingLanguage.md +3 -3
- data/docs/UserRoutingLanguagePost.md +1 -1
- data/docs/UserRoutingSkill.md +1 -1
- data/docs/UserScheduleAdherence.md +1 -0
- data/docs/UserSearchRequest.md +2 -0
- data/docs/UsersApi.md +19 -6
- data/docs/Video.md +1 -0
- data/docs/ViewFilter.md +2 -0
- data/docs/VoicemailUserPolicy.md +1 -0
- data/docs/WemCoachingAppointmentTopicCoachingAppointmentNotification.md +1 -0
- data/docs/WfmBusinessUnitReference.md +14 -0
- data/docs/WfmHistoricalAdherenceResponse.md +1 -0
- data/docs/WfmHistoricalAdherenceResultWrapper.md +15 -0
- data/docs/WfmHistoricalDataUploadPurgeRequestStatusTopicHistoricalDataUploadPurgeRequestUpdate.md +13 -0
- data/docs/WfmHistoricalDataUploadRequestStatusTopicDateTime.md +16 -0
- data/docs/WfmHistoricalDataUploadRequestStatusTopicHistoricalDataUploadRequestUpdate.md +20 -0
- data/docs/WfmScheduleReference.md +16 -0
- data/docs/WfmUserScheduleAdherenceUpdatedMuTopicUriReference.md +14 -0
- data/docs/WfmUserScheduleAdherenceUpdatedMuTopicUserScheduleAdherenceUpdate.md +1 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicQueueReference.md +13 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicUriReference.md +14 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicUserReference.md +13 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicUserScheduleAdherenceUpdate.md +28 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTopicUriReference.md +14 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTopicUserScheduleAdherenceUpdate.md +1 -0
- data/lib/purecloudplatformclientv2.rb +91 -0
- data/lib/purecloudplatformclientv2/api/analytics_api.rb +67 -2
- data/lib/purecloudplatformclientv2/api/architect_api.rb +15 -6
- data/lib/purecloudplatformclientv2/api/audit_api.rb +129 -0
- data/lib/purecloudplatformclientv2/api/coaching_api.rb +155 -9
- data/lib/purecloudplatformclientv2/api/conversations_api.rb +79 -4
- data/lib/purecloudplatformclientv2/api/external_contacts_api.rb +305 -13
- data/lib/purecloudplatformclientv2/api/journey_api.rb +92 -0
- data/lib/purecloudplatformclientv2/api/language_understanding_api.rb +191 -32
- data/lib/purecloudplatformclientv2/api/outbound_api.rb +1215 -155
- data/lib/purecloudplatformclientv2/api/presence_api.rb +213 -8
- data/lib/purecloudplatformclientv2/api/recording_api.rb +3 -3
- data/lib/purecloudplatformclientv2/api/routing_api.rb +2 -2
- data/lib/purecloudplatformclientv2/api/scim_api.rb +74 -74
- data/lib/purecloudplatformclientv2/api/search_api.rb +13 -0
- data/lib/purecloudplatformclientv2/api/speech_text_analytics_api.rb +167 -0
- data/lib/purecloudplatformclientv2/api/telephony_providers_edge_api.rb +18 -0
- data/lib/purecloudplatformclientv2/api/textbots_api.rb +92 -0
- data/lib/purecloudplatformclientv2/api/users_api.rb +78 -0
- data/lib/purecloudplatformclientv2/api_client.rb +1 -1
- data/lib/purecloudplatformclientv2/models/acw_settings.rb +2 -2
- data/lib/purecloudplatformclientv2/models/after_call_work.rb +267 -0
- data/lib/purecloudplatformclientv2/models/amazon_lex_request.rb +232 -0
- data/lib/purecloudplatformclientv2/models/analytics_proposed_agent.rb +228 -0
- data/lib/purecloudplatformclientv2/models/analytics_session.rb +178 -4
- data/lib/purecloudplatformclientv2/models/array_node.rb +54 -54
- data/lib/purecloudplatformclientv2/models/audit_log_message.rb +6 -6
- data/lib/purecloudplatformclientv2/models/audit_query_entity.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_query_execution_status_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_query_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_query_service.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_realtime_query_request.rb +360 -0
- data/lib/purecloudplatformclientv2/models/audit_realtime_query_results_response.rb +303 -0
- data/lib/purecloudplatformclientv2/models/available_topic.rb +32 -4
- data/lib/purecloudplatformclientv2/models/biography.rb +32 -4
- data/lib/purecloudplatformclientv2/models/bu_agent_schedules_query_response.rb +30 -4
- data/lib/purecloudplatformclientv2/models/button_component.rb +281 -0
- data/lib/purecloudplatformclientv2/models/call.rb +30 -4
- data/lib/purecloudplatformclientv2/models/call_basic.rb +30 -4
- data/lib/purecloudplatformclientv2/models/callback.rb +30 -4
- data/lib/purecloudplatformclientv2/models/callback_basic.rb +30 -4
- data/lib/purecloudplatformclientv2/models/coaching_appointment_aggregate_request.rb +294 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_aggregate_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_response.rb +27 -1
- data/lib/purecloudplatformclientv2/models/coaching_notification.rb +1 -1
- data/lib/purecloudplatformclientv2/models/cobrowsesession.rb +30 -4
- data/lib/purecloudplatformclientv2/models/common_campaign.rb +320 -0
- data/lib/purecloudplatformclientv2/models/common_campaign_division_view.rb +320 -0
- data/lib/purecloudplatformclientv2/models/common_campaign_division_view_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/common_campaign_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/contact.rb +29 -4
- data/lib/purecloudplatformclientv2/models/content_actions.rb +309 -0
- data/lib/purecloudplatformclientv2/models/content_attachment.rb +378 -0
- data/lib/purecloudplatformclientv2/models/content_generic.rb +361 -0
- data/lib/purecloudplatformclientv2/models/content_list.rb +375 -0
- data/lib/purecloudplatformclientv2/models/content_location.rb +307 -0
- data/lib/purecloudplatformclientv2/models/content_notification_template.rb +312 -0
- data/lib/purecloudplatformclientv2/models/content_quick_reply.rb +300 -0
- data/lib/purecloudplatformclientv2/models/conversation_aggregate_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/conversation_association.rb +1 -1
- data/lib/purecloudplatformclientv2/models/conversation_chat.rb +30 -4
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_message_event_topic_message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/conversation_metrics.rb +254 -0
- data/lib/purecloudplatformclientv2/models/create_coaching_appointment_request.rb +1 -1
- data/lib/purecloudplatformclientv2/models/create_outbound_messaging_conversation_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/cursor_contact_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/cursor_note_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/cursor_organization_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/cursor_relationship_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/dependency.rb +2 -2
- data/lib/purecloudplatformclientv2/models/dependency_object.rb +2 -2
- data/lib/purecloudplatformclientv2/models/edge_group.rb +27 -1
- data/lib/purecloudplatformclientv2/models/education.rb +304 -0
- data/lib/purecloudplatformclientv2/models/email.rb +30 -4
- data/lib/purecloudplatformclientv2/models/entity_listing.rb +4 -104
- data/lib/purecloudplatformclientv2/models/event_message.rb +2 -2
- data/lib/purecloudplatformclientv2/models/external_organization_trustor_link.rb +8 -34
- data/lib/purecloudplatformclientv2/models/facebook_integration_update_request.rb +228 -0
- data/lib/purecloudplatformclientv2/models/flow_aggregate_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/google_dialogflow_custom_settings.rb +202 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_actuals.rb +268 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_day_metrics.rb +462 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb +466 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_query_result.rb +430 -0
- data/lib/purecloudplatformclientv2/models/intent_feedback.rb +2 -2
- data/lib/purecloudplatformclientv2/models/ip_address_range.rb +2 -2
- data/lib/purecloudplatformclientv2/models/journey_aggregate_data_container.rb +231 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_clause.rb +254 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_filter.rb +277 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_predicate.rb +348 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregation_query.rb +435 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregation_view.rb +323 -0
- data/lib/purecloudplatformclientv2/models/json_node.rb +54 -54
- data/lib/purecloudplatformclientv2/models/knowledge_search_request.rb +0 -15
- data/lib/purecloudplatformclientv2/models/library.rb +2 -2
- data/lib/purecloudplatformclientv2/models/list_item_component.rb +373 -0
- data/lib/purecloudplatformclientv2/models/message.rb +32 -6
- data/lib/purecloudplatformclientv2/models/message_content.rb +378 -0
- data/lib/purecloudplatformclientv2/models/message_data.rb +2 -2
- data/lib/purecloudplatformclientv2/models/message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/messaging_campaign.rb +621 -0
- data/lib/purecloudplatformclientv2/models/messaging_campaign_division_view.rb +279 -0
- data/lib/purecloudplatformclientv2/models/messaging_campaign_division_view_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/messaging_campaign_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/messaging_integration.rb +2 -2
- data/lib/purecloudplatformclientv2/models/messaging_sticker.rb +2 -2
- data/lib/purecloudplatformclientv2/models/nlu_domain_version.rb +32 -1
- data/lib/purecloudplatformclientv2/models/notification_template_body.rb +236 -0
- data/lib/purecloudplatformclientv2/models/notification_template_footer.rb +203 -0
- data/lib/purecloudplatformclientv2/models/notification_template_header.rb +302 -0
- data/lib/purecloudplatformclientv2/models/notification_template_parameter.rb +234 -0
- data/lib/purecloudplatformclientv2/models/o_auth_client.rb +67 -1
- data/lib/purecloudplatformclientv2/models/o_auth_client_listing.rb +67 -1
- data/lib/purecloudplatformclientv2/models/o_auth_client_request.rb +70 -4
- data/lib/purecloudplatformclientv2/models/observation_value.rb +70 -2
- data/lib/purecloudplatformclientv2/models/org_o_auth_client.rb +67 -1
- data/lib/purecloudplatformclientv2/models/participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/participant_basic.rb +2 -2
- data/lib/purecloudplatformclientv2/models/permissions.rb +1 -52
- data/lib/purecloudplatformclientv2/models/phone_capabilities.rb +29 -4
- data/lib/purecloudplatformclientv2/models/post_text_message.rb +275 -0
- data/lib/purecloudplatformclientv2/models/post_text_request.rb +482 -0
- data/lib/purecloudplatformclientv2/models/post_text_response.rb +413 -0
- data/lib/purecloudplatformclientv2/models/presence_expand.rb +309 -0
- data/lib/purecloudplatformclientv2/models/query_request_clause.rb +254 -0
- data/lib/purecloudplatformclientv2/models/query_request_filter.rb +254 -0
- data/lib/purecloudplatformclientv2/models/query_request_predicate.rb +252 -0
- data/lib/purecloudplatformclientv2/models/query_response_data.rb +230 -0
- data/lib/purecloudplatformclientv2/models/query_response_grouped_data.rb +232 -0
- data/lib/purecloudplatformclientv2/models/query_response_metric.rb +242 -0
- data/lib/purecloudplatformclientv2/models/query_response_stats.rb +202 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_message_event_topic_message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/recipient.rb +2 -2
- data/lib/purecloudplatformclientv2/models/recording.rb +41 -1
- data/lib/purecloudplatformclientv2/models/reporting_data_export_topic_data_export_notification.rb +26 -1
- data/lib/purecloudplatformclientv2/models/reporting_export_job_request.rb +53 -1
- data/lib/purecloudplatformclientv2/models/reporting_export_job_response.rb +109 -1
- data/lib/purecloudplatformclientv2/models/response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/schedule_generation_message.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_config_resource_type.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_genesys_user_external_id.rb +229 -0
- data/lib/purecloudplatformclientv2/models/scim_metadata.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_phone_number.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_user_extensions.rb +35 -7
- data/lib/purecloudplatformclientv2/models/scim_user_role.rb +1 -1
- data/lib/purecloudplatformclientv2/models/scim_user_routing_language.rb +3 -3
- data/lib/purecloudplatformclientv2/models/scim_user_routing_skill.rb +3 -3
- data/lib/purecloudplatformclientv2/models/scim_v2_create_user.rb +3 -2
- data/lib/purecloudplatformclientv2/models/scim_v2_enterprise_user.rb +1 -1
- data/lib/purecloudplatformclientv2/models/scim_v2_group.rb +1 -1
- data/lib/purecloudplatformclientv2/models/scim_v2_schema_attribute.rb +12 -12
- data/lib/purecloudplatformclientv2/models/scim_v2_schema_definition.rb +6 -6
- data/lib/purecloudplatformclientv2/models/scim_v2_schema_list_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_v2_user.rb +4 -3
- data/lib/purecloudplatformclientv2/models/screenshare.rb +30 -4
- data/lib/purecloudplatformclientv2/models/segment_detail_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/send_agentless_outbound_message_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/send_agentless_outbound_message_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/sms_config.rb +269 -0
- data/lib/purecloudplatformclientv2/models/sms_phone_number_ref.rb +232 -0
- data/lib/purecloudplatformclientv2/models/social_expression.rb +30 -4
- data/lib/purecloudplatformclientv2/models/stat_event_flow_outcome_topic_datum.rb +228 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_outcome_topic_metric.rb +253 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_outcome_topic_stats_notification.rb +230 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_topic_datum.rb +228 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_topic_metric.rb +253 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_topic_stats_notification.rb +230 -0
- data/lib/purecloudplatformclientv2/models/stat_event_wrap_up_code_topic_datum.rb +228 -0
- data/lib/purecloudplatformclientv2/models/stat_event_wrap_up_code_topic_metric.rb +253 -0
- data/lib/purecloudplatformclientv2/models/stat_event_wrap_up_code_topic_stats_notification.rb +230 -0
- data/lib/purecloudplatformclientv2/models/survey_form.rb +1 -53
- data/lib/purecloudplatformclientv2/models/transcript_url.rb +202 -0
- data/lib/purecloudplatformclientv2/models/update_coaching_appointment_request.rb +45 -5
- data/lib/purecloudplatformclientv2/models/user_routing_language.rb +4 -4
- data/lib/purecloudplatformclientv2/models/user_routing_language_post.rb +1 -1
- data/lib/purecloudplatformclientv2/models/user_routing_skill.rb +1 -1
- data/lib/purecloudplatformclientv2/models/user_schedule_adherence.rb +27 -1
- data/lib/purecloudplatformclientv2/models/user_search_request.rb +70 -4
- data/lib/purecloudplatformclientv2/models/video.rb +30 -4
- data/lib/purecloudplatformclientv2/models/view_filter.rb +60 -4
- data/lib/purecloudplatformclientv2/models/voicemail_user_policy.rb +30 -4
- data/lib/purecloudplatformclientv2/models/wem_coaching_appointment_topic_coaching_appointment_notification.rb +33 -8
- data/lib/purecloudplatformclientv2/models/wfm_business_unit_reference.rb +233 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_adherence_response.rb +27 -1
- data/lib/purecloudplatformclientv2/models/wfm_historical_adherence_result_wrapper.rb +258 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_data_upload_purge_request_status_topic_historical_data_upload_purge_request_update.rb +215 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_data_upload_request_status_topic_date_time.rb +276 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_data_upload_request_status_topic_historical_data_upload_request_update.rb +390 -0
- data/lib/purecloudplatformclientv2/models/wfm_schedule_reference.rb +295 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_mu_topic_uri_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_mu_topic_user_schedule_adherence_update.rb +26 -1
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_queue_reference.rb +201 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_uri_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_user_reference.rb +201 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_user_schedule_adherence_update.rb +606 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_topic_uri_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_topic_user_schedule_adherence_update.rb +26 -1
- data/lib/purecloudplatformclientv2/version.rb +1 -1
- metadata +185 -3
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title: QueryResponseStats
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## PureCloud::QueryResponseStats
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## Properties
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| **count** | **Integer** | The count for this metric | [optional] |
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title: QueueConversationEventTopicAfterCallWork
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## PureCloud::QueueConversationEventTopicAfterCallWork
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| **state** | **String** | | [optional] |
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| **wrapup** | [**QueueConversationEventTopicWrapup**](QueueConversationEventTopicWrapup.html) | | [optional] |
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| **after_call_work** | [**QueueConversationEventTopicAfterCallWork**](QueueConversationEventTopicAfterCallWork.html) | | [optional] |
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| **callback_scheduled_time** | **DateTime** | | [optional] |
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| **automated_callback_config_id** | **String** | | [optional] |
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| **wrapup** | [**QueueConversationEventTopicWrapup**](QueueConversationEventTopicWrapup.html) | | [optional] |
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| **after_call_work** | [**QueueConversationEventTopicAfterCallWork**](QueueConversationEventTopicAfterCallWork.html) | | [optional] |
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| **disconnected_time** | **DateTime** | | [optional] |
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| **journey_context** | [**QueueConversationEventTopicJourneyContext**](QueueConversationEventTopicJourneyContext.html) | | [optional] |
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| **wrapup** | [**QueueConversationEventTopicWrapup**](QueueConversationEventTopicWrapup.html) | | [optional] |
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| **after_call_work** | [**QueueConversationEventTopicAfterCallWork**](QueueConversationEventTopicAfterCallWork.html) | | [optional] |
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| **connected_time** | **DateTime** | | [optional] |
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| **wrapup** | [**QueueConversationEventTopicWrapup**](QueueConversationEventTopicWrapup.html) | | [optional] |
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| **after_call_work** | [**QueueConversationEventTopicAfterCallWork**](QueueConversationEventTopicAfterCallWork.html) | | [optional] |
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| **held** | **BOOLEAN** | | [optional] |
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| **error_info** | [**QueueConversationEventTopicErrorDetails**](QueueConversationEventTopicErrorDetails.html) | | [optional] |
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| **wrapup** | [**QueueConversationEventTopicWrapup**](QueueConversationEventTopicWrapup.html) | | [optional] |
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title: QueueConversationSocialExpressionEventTopicAfterCallWork
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## PureCloud::QueueConversationSocialExpressionEventTopicAfterCallWork
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## Properties
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|Name | Type | Description | Notes|
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|------------ | ------------- | ------------- | -------------|
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| **state** | **String** | | [optional] |
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| **fax_status** | [**QueueConversationSocialExpressionEventTopicFaxStatus**](QueueConversationSocialExpressionEventTopicFaxStatus.html) | | [optional] |
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| **after_call_work** | [**QueueConversationSocialExpressionEventTopicAfterCallWork**](QueueConversationSocialExpressionEventTopicAfterCallWork.html) | | [optional] |
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| **automated_callback_config_id** | **String** | | [optional] |
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| **wrapup** | [**QueueConversationSocialExpressionEventTopicWrapup**](QueueConversationSocialExpressionEventTopicWrapup.html) | | [optional] |
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| **after_call_work** | [**QueueConversationSocialExpressionEventTopicAfterCallWork**](QueueConversationSocialExpressionEventTopicAfterCallWork.html) | | [optional] |
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| **disconnected_time** | **DateTime** | | [optional] |
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| **journey_context** | [**QueueConversationSocialExpressionEventTopicJourneyContext**](QueueConversationSocialExpressionEventTopicJourneyContext.html) | | [optional] |
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| **wrapup** | [**QueueConversationSocialExpressionEventTopicWrapup**](QueueConversationSocialExpressionEventTopicWrapup.html) | | [optional] |
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| **after_call_work** | [**QueueConversationSocialExpressionEventTopicAfterCallWork**](QueueConversationSocialExpressionEventTopicAfterCallWork.html) | | [optional] |
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| **wrapup** | [**QueueConversationSocialExpressionEventTopicWrapup**](QueueConversationSocialExpressionEventTopicWrapup.html) | | [optional] |
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| **after_call_work** | [**QueueConversationSocialExpressionEventTopicAfterCallWork**](QueueConversationSocialExpressionEventTopicAfterCallWork.html) | | [optional] |
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| **draft_attachments** | [**Array<QueueConversationSocialExpressionEventTopicAttachment>**](QueueConversationSocialExpressionEventTopicAttachment.html) | | [optional] |
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| **wrapup** | [**QueueConversationSocialExpressionEventTopicWrapup**](QueueConversationSocialExpressionEventTopicWrapup.html) | | [optional] |
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| **after_call_work** | [**QueueConversationSocialExpressionEventTopicAfterCallWork**](QueueConversationSocialExpressionEventTopicAfterCallWork.html) | | [optional] |
|
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| **additional_properties** | **Object** | | [optional] |
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{: class="table table-striped"}
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@@ -10,6 +10,7 @@ title: QueueConversationSocialExpressionEventTopicMessage
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| **id** | **String** | | [optional] |
|
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| **state** | **String** | | [optional] |
|
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| **held** | **BOOLEAN** | | [optional] |
|
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| **error_info** | [**QueueConversationSocialExpressionEventTopicErrorDetails**](QueueConversationSocialExpressionEventTopicErrorDetails.html) | | [optional] |
|
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| **provider** | **String** | | [optional] |
|
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| **script_id** | **String** | | [optional] |
|
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| **peer_id** | **String** | | [optional] |
|
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@@ -25,6 +26,7 @@ title: QueueConversationSocialExpressionEventTopicMessage
|
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|
| **recipient_country** | **String** | | [optional] |
|
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| **recipient_type** | **String** | | [optional] |
|
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| **wrapup** | [**QueueConversationSocialExpressionEventTopicWrapup**](QueueConversationSocialExpressionEventTopicWrapup.html) | | [optional] |
|
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+
| **after_call_work** | [**QueueConversationSocialExpressionEventTopicAfterCallWork**](QueueConversationSocialExpressionEventTopicAfterCallWork.html) | | [optional] |
|
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| **additional_properties** | **Object** | | [optional] |
|
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{: class="table table-striped"}
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@@ -19,6 +19,7 @@ title: QueueConversationSocialExpressionEventTopicScreenshare
|
|
|
19
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|
| **connected_time** | **DateTime** | | [optional] |
|
|
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20
|
| **disconnected_time** | **DateTime** | | [optional] |
|
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| **wrapup** | [**QueueConversationSocialExpressionEventTopicWrapup**](QueueConversationSocialExpressionEventTopicWrapup.html) | | [optional] |
|
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| **after_call_work** | [**QueueConversationSocialExpressionEventTopicAfterCallWork**](QueueConversationSocialExpressionEventTopicAfterCallWork.html) | | [optional] |
|
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| **additional_properties** | **Object** | | [optional] |
|
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{: class="table table-striped"}
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@@ -23,6 +23,7 @@ title: QueueConversationSocialExpressionEventTopicSocialExpression
|
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| **connected_time** | **DateTime** | | [optional] |
|
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| **disconnected_time** | **DateTime** | | [optional] |
|
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| **wrapup** | [**QueueConversationSocialExpressionEventTopicWrapup**](QueueConversationSocialExpressionEventTopicWrapup.html) | | [optional] |
|
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+
| **after_call_work** | [**QueueConversationSocialExpressionEventTopicAfterCallWork**](QueueConversationSocialExpressionEventTopicAfterCallWork.html) | | [optional] |
|
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| **additional_properties** | **Object** | | [optional] |
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{: class="table table-striped"}
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@@ -22,6 +22,7 @@ title: QueueConversationSocialExpressionEventTopicVideo
|
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| **disconnected_time** | **DateTime** | | [optional] |
|
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| **msids** | **Array<String>** | | [optional] |
|
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| **wrapup** | [**QueueConversationSocialExpressionEventTopicWrapup**](QueueConversationSocialExpressionEventTopicWrapup.html) | | [optional] |
|
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+
| **after_call_work** | [**QueueConversationSocialExpressionEventTopicAfterCallWork**](QueueConversationSocialExpressionEventTopicAfterCallWork.html) | | [optional] |
|
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| **additional_properties** | **Object** | | [optional] |
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{: class="table table-striped"}
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@@ -0,0 +1,15 @@
|
|
|
1
|
+
---
|
|
2
|
+
title: QueueConversationVideoEventTopicAfterCallWork
|
|
3
|
+
---
|
|
4
|
+
## PureCloud::QueueConversationVideoEventTopicAfterCallWork
|
|
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|
+
|
|
6
|
+
## Properties
|
|
7
|
+
|
|
8
|
+
|Name | Type | Description | Notes|
|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
|
10
|
+
| **state** | **String** | | [optional] |
|
|
11
|
+
| **start_time** | **DateTime** | | [optional] |
|
|
12
|
+
| **end_time** | **DateTime** | | [optional] |
|
|
13
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+
{: class="table table-striped"}
|
|
14
|
+
|
|
15
|
+
|
|
@@ -30,6 +30,7 @@ title: QueueConversationVideoEventTopicCall
|
|
|
30
30
|
| **fax_status** | [**QueueConversationVideoEventTopicFaxStatus**](QueueConversationVideoEventTopicFaxStatus.html) | | [optional] |
|
|
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31
|
| **uui_data** | **String** | | [optional] |
|
|
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32
|
| **wrapup** | [**QueueConversationVideoEventTopicWrapup**](QueueConversationVideoEventTopicWrapup.html) | | [optional] |
|
|
33
|
+
| **after_call_work** | [**QueueConversationVideoEventTopicAfterCallWork**](QueueConversationVideoEventTopicAfterCallWork.html) | | [optional] |
|
|
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|
| **additional_properties** | **Object** | | [optional] |
|
|
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|
{: class="table table-striped"}
|
|
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36
|
|
|
@@ -28,6 +28,7 @@ title: QueueConversationVideoEventTopicCallback
|
|
|
28
28
|
| **callback_scheduled_time** | **DateTime** | | [optional] |
|
|
29
29
|
| **automated_callback_config_id** | **String** | | [optional] |
|
|
30
30
|
| **wrapup** | [**QueueConversationVideoEventTopicWrapup**](QueueConversationVideoEventTopicWrapup.html) | | [optional] |
|
|
31
|
+
| **after_call_work** | [**QueueConversationVideoEventTopicAfterCallWork**](QueueConversationVideoEventTopicAfterCallWork.html) | | [optional] |
|
|
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| **additional_properties** | **Object** | | [optional] |
|
|
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|
{: class="table table-striped"}
|
|
33
34
|
|
|
@@ -21,6 +21,7 @@ title: QueueConversationVideoEventTopicChat
|
|
|
21
21
|
| **disconnected_time** | **DateTime** | | [optional] |
|
|
22
22
|
| **journey_context** | [**QueueConversationVideoEventTopicJourneyContext**](QueueConversationVideoEventTopicJourneyContext.html) | | [optional] |
|
|
23
23
|
| **wrapup** | [**QueueConversationVideoEventTopicWrapup**](QueueConversationVideoEventTopicWrapup.html) | | [optional] |
|
|
24
|
+
| **after_call_work** | [**QueueConversationVideoEventTopicAfterCallWork**](QueueConversationVideoEventTopicAfterCallWork.html) | | [optional] |
|
|
24
25
|
| **additional_properties** | **Object** | | [optional] |
|
|
25
26
|
{: class="table table-striped"}
|
|
26
27
|
|
|
@@ -23,6 +23,7 @@ title: QueueConversationVideoEventTopicCobrowse
|
|
|
23
23
|
| **connected_time** | **DateTime** | | [optional] |
|
|
24
24
|
| **disconnected_time** | **DateTime** | | [optional] |
|
|
25
25
|
| **wrapup** | [**QueueConversationVideoEventTopicWrapup**](QueueConversationVideoEventTopicWrapup.html) | | [optional] |
|
|
26
|
+
| **after_call_work** | [**QueueConversationVideoEventTopicAfterCallWork**](QueueConversationVideoEventTopicAfterCallWork.html) | | [optional] |
|
|
26
27
|
| **additional_properties** | **Object** | | [optional] |
|
|
27
28
|
{: class="table table-striped"}
|
|
28
29
|
|
|
@@ -26,6 +26,7 @@ title: QueueConversationVideoEventTopicEmail
|
|
|
26
26
|
| **draft_attachments** | [**Array<QueueConversationVideoEventTopicAttachment>**](QueueConversationVideoEventTopicAttachment.html) | | [optional] |
|
|
27
27
|
| **spam** | **BOOLEAN** | | [optional] |
|
|
28
28
|
| **wrapup** | [**QueueConversationVideoEventTopicWrapup**](QueueConversationVideoEventTopicWrapup.html) | | [optional] |
|
|
29
|
+
| **after_call_work** | [**QueueConversationVideoEventTopicAfterCallWork**](QueueConversationVideoEventTopicAfterCallWork.html) | | [optional] |
|
|
29
30
|
| **additional_properties** | **Object** | | [optional] |
|
|
30
31
|
{: class="table table-striped"}
|
|
31
32
|
|
|
@@ -10,6 +10,7 @@ title: QueueConversationVideoEventTopicMessage
|
|
|
10
10
|
| **id** | **String** | | [optional] |
|
|
11
11
|
| **state** | **String** | | [optional] |
|
|
12
12
|
| **held** | **BOOLEAN** | | [optional] |
|
|
13
|
+
| **error_info** | [**QueueConversationVideoEventTopicErrorDetails**](QueueConversationVideoEventTopicErrorDetails.html) | | [optional] |
|
|
13
14
|
| **provider** | **String** | | [optional] |
|
|
14
15
|
| **script_id** | **String** | | [optional] |
|
|
15
16
|
| **peer_id** | **String** | | [optional] |
|
|
@@ -25,6 +26,7 @@ title: QueueConversationVideoEventTopicMessage
|
|
|
25
26
|
| **recipient_country** | **String** | | [optional] |
|
|
26
27
|
| **recipient_type** | **String** | | [optional] |
|
|
27
28
|
| **wrapup** | [**QueueConversationVideoEventTopicWrapup**](QueueConversationVideoEventTopicWrapup.html) | | [optional] |
|
|
29
|
+
| **after_call_work** | [**QueueConversationVideoEventTopicAfterCallWork**](QueueConversationVideoEventTopicAfterCallWork.html) | | [optional] |
|
|
28
30
|
| **additional_properties** | **Object** | | [optional] |
|
|
29
31
|
{: class="table table-striped"}
|
|
30
32
|
|
|
@@ -19,6 +19,7 @@ title: QueueConversationVideoEventTopicScreenshare
|
|
|
19
19
|
| **connected_time** | **DateTime** | | [optional] |
|
|
20
20
|
| **disconnected_time** | **DateTime** | | [optional] |
|
|
21
21
|
| **wrapup** | [**QueueConversationVideoEventTopicWrapup**](QueueConversationVideoEventTopicWrapup.html) | | [optional] |
|
|
22
|
+
| **after_call_work** | [**QueueConversationVideoEventTopicAfterCallWork**](QueueConversationVideoEventTopicAfterCallWork.html) | | [optional] |
|
|
22
23
|
| **additional_properties** | **Object** | | [optional] |
|
|
23
24
|
{: class="table table-striped"}
|
|
24
25
|
|
|
@@ -23,6 +23,7 @@ title: QueueConversationVideoEventTopicSocialExpression
|
|
|
23
23
|
| **connected_time** | **DateTime** | | [optional] |
|
|
24
24
|
| **disconnected_time** | **DateTime** | | [optional] |
|
|
25
25
|
| **wrapup** | [**QueueConversationVideoEventTopicWrapup**](QueueConversationVideoEventTopicWrapup.html) | | [optional] |
|
|
26
|
+
| **after_call_work** | [**QueueConversationVideoEventTopicAfterCallWork**](QueueConversationVideoEventTopicAfterCallWork.html) | | [optional] |
|
|
26
27
|
| **additional_properties** | **Object** | | [optional] |
|
|
27
28
|
{: class="table table-striped"}
|
|
28
29
|
|
|
@@ -22,6 +22,7 @@ title: QueueConversationVideoEventTopicVideo
|
|
|
22
22
|
| **disconnected_time** | **DateTime** | | [optional] |
|
|
23
23
|
| **msids** | **Array<String>** | | [optional] |
|
|
24
24
|
| **wrapup** | [**QueueConversationVideoEventTopicWrapup**](QueueConversationVideoEventTopicWrapup.html) | | [optional] |
|
|
25
|
+
| **after_call_work** | [**QueueConversationVideoEventTopicAfterCallWork**](QueueConversationVideoEventTopicAfterCallWork.html) | | [optional] |
|
|
25
26
|
| **additional_properties** | **Object** | | [optional] |
|
|
26
27
|
{: class="table table-striped"}
|
|
27
28
|
|
data/docs/Recording.md
CHANGED
|
@@ -34,6 +34,7 @@ title: Recording
|
|
|
34
34
|
| **remaining_restorations_allowed_for_org** | **Integer** | The remaining archive restorations the organization has. | [optional] |
|
|
35
35
|
| **session_id** | **String** | The session id represents an external resource id, such as email, call, chat, etc | [optional] |
|
|
36
36
|
| **users** | [**Array<User>**](User.html) | The users participating in the conversation | [optional] |
|
|
37
|
+
| **recording_file_role** | **String** | Role of the file recording. It can be either customer_experience or adhoc. | [optional] |
|
|
37
38
|
| **self_uri** | **String** | The URI for this object | [optional] |
|
|
38
39
|
{: class="table table-striped"}
|
|
39
40
|
|
data/docs/RecordingApi.md
CHANGED
|
@@ -606,7 +606,7 @@ Name | Type | Description | Notes
|
|
|
606
606
|
|
|
607
607
|
<a name="get_conversation_recordingmetadata"></a>
|
|
608
608
|
|
|
609
|
-
## [**Array<
|
|
609
|
+
## [**Array<RecordingMetadata>**](RecordingMetadata.html) get_conversation_recordingmetadata(conversation_id)
|
|
610
610
|
|
|
611
611
|
|
|
612
612
|
|
|
@@ -659,7 +659,7 @@ Name | Type | Description | Notes
|
|
|
659
659
|
|
|
660
660
|
### Return type
|
|
661
661
|
|
|
662
|
-
[**Array<
|
|
662
|
+
[**Array<RecordingMetadata>**](RecordingMetadata.html)
|
|
663
663
|
|
|
664
664
|
### HTTP request headers
|
|
665
665
|
|
|
@@ -8,6 +8,7 @@ title: ReportingDataExportTopicDataExportNotification
|
|
|
8
8
|
|Name | Type | Description | Notes|
|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
|
10
10
|
| **id** | **String** | | [optional] |
|
|
11
|
+
| **run_id** | **String** | | [optional] |
|
|
11
12
|
| **name** | **String** | | [optional] |
|
|
12
13
|
| **status** | **String** | | [optional] |
|
|
13
14
|
| **export_format** | **String** | | [optional] |
|
|
@@ -18,6 +18,8 @@ title: ReportingExportJobRequest
|
|
|
18
18
|
| **locale** | **String** | The locale use for localization of the exported data, i.e. en-us, es-mx | |
|
|
19
19
|
| **has_format_durations** | **BOOLEAN** | Indicates if durations are formatted in hh:mm:ss format instead of ms | [optional] |
|
|
20
20
|
| **has_split_filters** | **BOOLEAN** | Indicates if filters will be split in aggregate detail exports | [optional] |
|
|
21
|
+
| **exclude_empty_rows** | **BOOLEAN** | Excludes empty rows from the exports | [optional] |
|
|
22
|
+
| **has_split_by_media** | **BOOLEAN** | Indicates if media type will be split in aggregate detail exports | [optional] |
|
|
21
23
|
| **selected_columns** | [**Array<SelectedColumns>**](SelectedColumns.html) | The list of ordered selected columns from the export view by the user | [optional] |
|
|
22
24
|
| **has_custom_participant_attributes** | **BOOLEAN** | Indicates if custom participant attributes will be exported | [optional] |
|
|
23
25
|
| **recipient_emails** | **Array<String>** | The list of email recipients for the exports | [optional] |
|
|
@@ -9,6 +9,7 @@ title: ReportingExportJobResponse
|
|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
|
10
10
|
| **id** | **String** | The globally unique identifier for the object. | [optional] |
|
|
11
11
|
| **name** | **String** | | [optional] |
|
|
12
|
+
| **run_id** | **String** | The unique run id of the export schedule execute | |
|
|
12
13
|
| **status** | **String** | The current status of the export request | |
|
|
13
14
|
| **time_zone** | **String** | The requested timezone of the exported data. Time zones are represented as a string of the zone name as found in the IANA time zone database. For example: UTC, Etc/UTC, or Europe/London | |
|
|
14
15
|
| **export_format** | **String** | The requested format of the exported data | |
|
|
@@ -25,10 +26,13 @@ title: ReportingExportJobResponse
|
|
|
25
26
|
| **percentage_complete** | **Float** | The percentage of the job that has completed processing | |
|
|
26
27
|
| **has_format_durations** | **BOOLEAN** | Indicates if durations are formatted in hh:mm:ss format instead of ms | [optional] |
|
|
27
28
|
| **has_split_filters** | **BOOLEAN** | Indicates if filters will be split in aggregate detail exports | [optional] |
|
|
29
|
+
| **exclude_empty_rows** | **BOOLEAN** | Excludes empty rows from the exports | [optional] |
|
|
30
|
+
| **has_split_by_media** | **BOOLEAN** | Indicates if media type will be split in aggregate detail exports | [optional] |
|
|
28
31
|
| **selected_columns** | [**Array<SelectedColumns>**](SelectedColumns.html) | The list of ordered selected columns from the export view by the user | [optional] |
|
|
29
32
|
| **has_custom_participant_attributes** | **BOOLEAN** | Indicates if custom participant attributes will be exported | [optional] |
|
|
30
33
|
| **recipient_emails** | **Array<String>** | The list of email recipients for the exports | [optional] |
|
|
31
34
|
| **email_statuses** | **Hash<String, String>** | The status of individual email addresses as a map | [optional] |
|
|
35
|
+
| **enabled** | **BOOLEAN** | | [optional] |
|
|
32
36
|
| **self_uri** | **String** | The URI for this object | [optional] |
|
|
33
37
|
{: class="table table-striped"}
|
|
34
38
|
|
data/docs/RoutingApi.md
CHANGED
|
@@ -235,7 +235,7 @@ Delete a queue
|
|
|
235
235
|
|
|
236
236
|
Wraps DELETE /api/v2/routing/queues/{queueId}
|
|
237
237
|
|
|
238
|
-
Requires
|
|
238
|
+
Requires ALL permissions:
|
|
239
239
|
|
|
240
240
|
* routing:queue:delete
|
|
241
241
|
|
|
@@ -303,7 +303,7 @@ Delete queue member
|
|
|
303
303
|
|
|
304
304
|
Wraps DELETE /api/v2/routing/queues/{queueId}/users/{memberId}
|
|
305
305
|
|
|
306
|
-
Requires
|
|
306
|
+
Requires ALL permissions:
|
|
307
307
|
|
|
308
308
|
* routing:queue:edit
|
|
309
309
|
|
|
@@ -370,7 +370,7 @@ Delete a wrap-up code from a queue
|
|
|
370
370
|
|
|
371
371
|
Wraps DELETE /api/v2/routing/queues/{queueId}/wrapupcodes/{codeId}
|
|
372
372
|
|
|
373
|
-
Requires
|
|
373
|
+
Requires ALL permissions:
|
|
374
374
|
|
|
375
375
|
* routing:queue:edit
|
|
376
376
|
|
|
@@ -1511,7 +1511,7 @@ end
|
|
|
1511
1511
|
|
|
1512
1512
|
Name | Type | Description | Notes
|
|
1513
1513
|
------------- | ------------- | ------------- | -------------
|
|
1514
|
-
**messenger_type** | **String**| Messenger Type | [optional] <br />**Values**: sms, facebook, twitter, line, whatsapp |
|
|
1514
|
+
**messenger_type** | **String**| Messenger Type | [optional] <br />**Values**: sms, facebook, twitter, line, whatsapp, webmessaging |
|
|
1515
1515
|
**page_size** | **Integer**| Page size | [optional] [default to 25] |
|
|
1516
1516
|
**page_number** | **Integer**| Page number | [optional] [default to 1] |
|
|
1517
1517
|
{: class="table table-striped"}
|
|
@@ -1540,7 +1540,7 @@ Get details about this queue.
|
|
|
1540
1540
|
|
|
1541
1541
|
Wraps GET /api/v2/routing/queues/{queueId}
|
|
1542
1542
|
|
|
1543
|
-
Requires
|
|
1543
|
+
Requires ALL permissions:
|
|
1544
1544
|
|
|
1545
1545
|
* routing:queue:view
|
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1546
1546
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@@ -1605,7 +1605,7 @@ Get Estimated Wait Time
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1605
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1606
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Wraps GET /api/v2/routing/queues/{queueId}/estimatedwaittime
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1607
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Requires
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Requires ALL permissions:
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1610
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* routing:queue:view
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@@ -1674,7 +1674,7 @@ Get Estimated Wait Time
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Wraps GET /api/v2/routing/queues/{queueId}/mediatypes/{mediaType}/estimatedwaittime
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Requires
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Requires ALL permissions:
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* routing:queue:view
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@@ -1742,7 +1742,7 @@ Get the members of this queue
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1742
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1743
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Wraps GET /api/v2/routing/queues/{queueId}/users
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1744
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Requires
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+
Requires ALL permissions:
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1747
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* routing:queue:view
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1748
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@@ -1831,7 +1831,7 @@ Get the wrap-up codes for a queue
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1831
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1832
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Wraps GET /api/v2/routing/queues/{queueId}/wrapupcodes
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1833
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Requires
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1834
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+
Requires ALL permissions:
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1836
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* routing:queue:view
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1837
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@@ -3414,7 +3414,7 @@ Update the ring number OR joined status for a User in a Queue
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3414
3414
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3415
3415
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Wraps PATCH /api/v2/routing/queues/{queueId}/users/{memberId}
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3416
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Requires
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+
Requires ALL permissions:
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3418
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3419
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* routing:queue:edit
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3420
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@@ -3485,7 +3485,7 @@ Join or unjoin a set of users for a queue
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3485
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3486
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Wraps PATCH /api/v2/routing/queues/{queueId}/users
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3488
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Requires
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3488
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+
Requires ALL permissions:
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3489
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3490
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* routing:queue:edit
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3491
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@@ -3617,7 +3617,7 @@ Join or unjoin a queue for a user
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3617
3617
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3618
3618
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Wraps PATCH /api/v2/users/{userId}/queues/{queueId}
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3619
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3620
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Requires
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3620
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+
Requires ALL permissions:
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* routing:queue:join
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3623
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@@ -4301,7 +4301,7 @@ Bulk add or delete up to 100 queue members
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4301
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4302
4302
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Wraps POST /api/v2/routing/queues/{queueId}/users
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4303
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4304
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-
Requires
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4304
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+
Requires ALL permissions:
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4305
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4306
4306
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* routing:queue:edit
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4307
4307
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@@ -4373,7 +4373,7 @@ Add up to 100 wrap-up codes to a queue
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4373
4373
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4374
4374
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Wraps POST /api/v2/routing/queues/{queueId}/wrapupcodes
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4375
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Requires
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4376
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+
Requires ALL permissions:
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4377
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4378
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* routing:queue:edit
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4379
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