purecloudplatformclientv2 91.0.0 → 96.0.0
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- checksums.yaml +4 -4
- data/README.md +2 -2
- data/docs/AfterCallWork.md +15 -0
- data/docs/AmazonLexRequest.md +14 -0
- data/docs/AnalyticsApi.md +67 -1
- data/docs/AnalyticsProposedAgent.md +14 -0
- data/docs/AnalyticsSession.md +6 -0
- data/docs/ArchitectApi.md +51 -49
- data/docs/ArrayNode.md +4 -4
- data/docs/AuditApi.md +130 -0
- data/docs/AuditRealtimeQueryRequest.md +18 -0
- data/docs/AuditRealtimeQueryResultsResponse.md +17 -0
- data/docs/AvailableTopic.md +1 -0
- data/docs/Biography.md +1 -0
- data/docs/BuAgentSchedulesQueryResponse.md +1 -0
- data/docs/ButtonComponent.md +16 -0
- data/docs/Call.md +1 -0
- data/docs/CallBasic.md +1 -0
- data/docs/Callback.md +1 -0
- data/docs/CallbackBasic.md +1 -0
- data/docs/CoachingApi.md +115 -30
- data/docs/CoachingAppointmentAggregateRequest.md +16 -0
- data/docs/CoachingAppointmentAggregateResponse.md +13 -0
- data/docs/CoachingAppointmentResponse.md +1 -0
- data/docs/CoachingNotification.md +1 -1
- data/docs/Cobrowsesession.md +1 -0
- data/docs/CommonCampaign.md +17 -0
- data/docs/CommonCampaignDivisionView.md +17 -0
- data/docs/CommonCampaignDivisionViewEntityListing.md +22 -0
- data/docs/CommonCampaignEntityListing.md +22 -0
- data/docs/Contact.md +1 -0
- data/docs/ContentActions.md +17 -0
- data/docs/ContentAttachment.md +19 -0
- data/docs/ContentGeneric.md +19 -0
- data/docs/ContentList.md +19 -0
- data/docs/ContentLocation.md +17 -0
- data/docs/ContentNotificationTemplate.md +17 -0
- data/docs/ContentQuickReply.md +16 -0
- data/docs/ConversationAssociation.md +1 -1
- data/docs/ConversationChat.md +1 -0
- data/docs/ConversationEventTopicAfterCallWork.md +15 -0
- data/docs/ConversationEventTopicCall.md +1 -0
- data/docs/ConversationEventTopicCallback.md +1 -0
- data/docs/ConversationEventTopicChat.md +1 -0
- data/docs/ConversationEventTopicCobrowse.md +1 -0
- data/docs/ConversationEventTopicEmail.md +1 -0
- data/docs/ConversationEventTopicMessage.md +2 -0
- data/docs/ConversationEventTopicScreenshare.md +1 -0
- data/docs/ConversationEventTopicSocialExpression.md +1 -0
- data/docs/ConversationEventTopicVideo.md +1 -0
- data/docs/ConversationMetrics.md +15 -0
- data/docs/ConversationsApi.md +73 -4
- data/docs/CreateCoachingAppointmentRequest.md +1 -1
- data/docs/CursorContactListing.md +16 -0
- data/docs/CursorNoteListing.md +16 -0
- data/docs/CursorOrganizationListing.md +16 -0
- data/docs/CursorRelationshipListing.md +16 -0
- data/docs/EdgeGroup.md +1 -0
- data/docs/Education.md +17 -0
- data/docs/Email.md +1 -0
- data/docs/EntityListing.md +1 -5
- data/docs/ExternalContactsApi.md +285 -9
- data/docs/ExternalOrganizationTrustorLink.md +1 -2
- data/docs/FacebookIntegrationUpdateRequest.md +14 -0
- data/docs/GoogleDialogflowCustomSettings.md +13 -0
- data/docs/HistoricalAdherenceActuals.md +15 -0
- data/docs/HistoricalAdherenceDayMetrics.md +23 -0
- data/docs/HistoricalAdherenceExceptionInfo.md +21 -0
- data/docs/HistoricalAdherenceQueryResult.md +21 -0
- data/docs/JourneyAggregateDataContainer.md +14 -0
- data/docs/JourneyAggregateQueryClause.md +14 -0
- data/docs/JourneyAggregateQueryFilter.md +15 -0
- data/docs/JourneyAggregateQueryPredicate.md +17 -0
- data/docs/JourneyAggregateQueryResponse.md +13 -0
- data/docs/JourneyAggregationQuery.md +21 -0
- data/docs/JourneyAggregationView.md +16 -0
- data/docs/JourneyApi.md +78 -0
- data/docs/JsonNode.md +4 -4
- data/docs/KnowledgeSearchRequest.md +3 -3
- data/docs/LanguageUnderstandingApi.md +165 -31
- data/docs/ListItemComponent.md +19 -0
- data/docs/Message.md +1 -0
- data/docs/MessageContent.md +19 -0
- data/docs/MessagingCampaign.md +28 -0
- data/docs/MessagingCampaignDivisionView.md +16 -0
- data/docs/MessagingCampaignDivisionViewEntityListing.md +22 -0
- data/docs/MessagingCampaignEntityListing.md +22 -0
- data/docs/NluDomainVersion.md +2 -1
- data/docs/NotificationTemplateBody.md +14 -0
- data/docs/NotificationTemplateFooter.md +13 -0
- data/docs/NotificationTemplateHeader.md +16 -0
- data/docs/NotificationTemplateParameter.md +14 -0
- data/docs/NotificationsApi.md +1 -1
- data/docs/OAuthClient.md +2 -0
- data/docs/OAuthClientListing.md +2 -0
- data/docs/OAuthClientRequest.md +2 -0
- data/docs/ObservationValue.md +3 -1
- data/docs/OrgOAuthClient.md +2 -0
- data/docs/OutboundApi.md +881 -76
- data/docs/Permissions.md +0 -2
- data/docs/PhoneCapabilities.md +1 -0
- data/docs/PostTextMessage.md +15 -0
- data/docs/PostTextRequest.md +23 -0
- data/docs/PostTextResponse.md +20 -0
- data/docs/PresenceApi.md +206 -6
- data/docs/PresenceExpand.md +17 -0
- data/docs/QueryRequestClause.md +14 -0
- data/docs/QueryRequestFilter.md +14 -0
- data/docs/QueryRequestPredicate.md +14 -0
- data/docs/QueryResponseData.md +14 -0
- data/docs/QueryResponseGroupedData.md +14 -0
- data/docs/QueryResponseMetric.md +14 -0
- data/docs/QueryResponseStats.md +13 -0
- data/docs/QueueConversationEventTopicAfterCallWork.md +15 -0
- data/docs/QueueConversationEventTopicCall.md +1 -0
- data/docs/QueueConversationEventTopicCallback.md +1 -0
- data/docs/QueueConversationEventTopicChat.md +1 -0
- data/docs/QueueConversationEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationEventTopicEmail.md +1 -0
- data/docs/QueueConversationEventTopicMessage.md +2 -0
- data/docs/QueueConversationEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationEventTopicVideo.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicAfterCallWork.md +15 -0
- data/docs/QueueConversationSocialExpressionEventTopicCall.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCallback.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicChat.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicEmail.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicMessage.md +2 -0
- data/docs/QueueConversationSocialExpressionEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicVideo.md +1 -0
- data/docs/QueueConversationVideoEventTopicAfterCallWork.md +15 -0
- data/docs/QueueConversationVideoEventTopicCall.md +1 -0
- data/docs/QueueConversationVideoEventTopicCallback.md +1 -0
- data/docs/QueueConversationVideoEventTopicChat.md +1 -0
- data/docs/QueueConversationVideoEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationVideoEventTopicEmail.md +1 -0
- data/docs/QueueConversationVideoEventTopicMessage.md +2 -0
- data/docs/QueueConversationVideoEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationVideoEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationVideoEventTopicVideo.md +1 -0
- data/docs/Recording.md +1 -0
- data/docs/RecordingApi.md +2 -2
- data/docs/ReportingDataExportTopicDataExportNotification.md +1 -0
- data/docs/ReportingExportJobRequest.md +2 -0
- data/docs/ReportingExportJobResponse.md +4 -0
- data/docs/RoutingApi.md +14 -14
- data/docs/SCIMApi.md +92 -104
- data/docs/ScimConfigResourceType.md +2 -2
- data/docs/ScimGenesysUserExternalId.md +14 -0
- data/docs/ScimMetadata.md +2 -2
- data/docs/ScimUserExtensions.md +3 -2
- data/docs/ScimUserRole.md +1 -1
- data/docs/ScimUserRoutingLanguage.md +2 -2
- data/docs/ScimUserRoutingSkill.md +2 -2
- data/docs/ScimV2CreateUser.md +3 -3
- data/docs/ScimV2Group.md +1 -1
- data/docs/ScimV2SchemaAttribute.md +11 -11
- data/docs/ScimV2SchemaDefinition.md +5 -5
- data/docs/ScimV2SchemaListResponse.md +1 -1
- data/docs/ScimV2User.md +4 -4
- data/docs/Screenshare.md +1 -0
- data/docs/SearchApi.md +5 -2
- data/docs/SmsConfig.md +15 -0
- data/docs/SmsPhoneNumberRef.md +14 -0
- data/docs/SocialExpression.md +1 -0
- data/docs/SpeechTextAnalyticsApi.md +147 -0
- data/docs/StatEventFlowOutcomeTopicDatum.md +14 -0
- data/docs/StatEventFlowOutcomeTopicMetric.md +15 -0
- data/docs/StatEventFlowOutcomeTopicStatsNotification.md +14 -0
- data/docs/StatEventFlowTopicDatum.md +14 -0
- data/docs/StatEventFlowTopicMetric.md +15 -0
- data/docs/StatEventFlowTopicStatsNotification.md +14 -0
- data/docs/StatEventWrapUpCodeTopicDatum.md +14 -0
- data/docs/StatEventWrapUpCodeTopicMetric.md +15 -0
- data/docs/StatEventWrapUpCodeTopicStatsNotification.md +14 -0
- data/docs/SurveyForm.md +0 -2
- data/docs/TelephonyProvidersEdgeApi.md +6 -2
- data/docs/TextbotsApi.md +78 -0
- data/docs/TranscriptUrl.md +13 -0
- data/docs/UpdateCoachingAppointmentRequest.md +2 -1
- data/docs/UserRoutingLanguage.md +3 -3
- data/docs/UserRoutingLanguagePost.md +1 -1
- data/docs/UserRoutingSkill.md +1 -1
- data/docs/UserScheduleAdherence.md +1 -0
- data/docs/UserSearchRequest.md +2 -0
- data/docs/UsersApi.md +19 -6
- data/docs/Video.md +1 -0
- data/docs/ViewFilter.md +2 -0
- data/docs/VoicemailUserPolicy.md +1 -0
- data/docs/WemCoachingAppointmentTopicCoachingAppointmentNotification.md +1 -0
- data/docs/WfmBusinessUnitReference.md +14 -0
- data/docs/WfmHistoricalAdherenceResponse.md +1 -0
- data/docs/WfmHistoricalAdherenceResultWrapper.md +15 -0
- data/docs/WfmHistoricalDataUploadPurgeRequestStatusTopicHistoricalDataUploadPurgeRequestUpdate.md +13 -0
- data/docs/WfmHistoricalDataUploadRequestStatusTopicDateTime.md +16 -0
- data/docs/WfmHistoricalDataUploadRequestStatusTopicHistoricalDataUploadRequestUpdate.md +20 -0
- data/docs/WfmScheduleReference.md +16 -0
- data/docs/WfmUserScheduleAdherenceUpdatedMuTopicUriReference.md +14 -0
- data/docs/WfmUserScheduleAdherenceUpdatedMuTopicUserScheduleAdherenceUpdate.md +1 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicQueueReference.md +13 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicUriReference.md +14 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicUserReference.md +13 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicUserScheduleAdherenceUpdate.md +28 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTopicUriReference.md +14 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTopicUserScheduleAdherenceUpdate.md +1 -0
- data/lib/purecloudplatformclientv2.rb +91 -0
- data/lib/purecloudplatformclientv2/api/analytics_api.rb +67 -2
- data/lib/purecloudplatformclientv2/api/architect_api.rb +15 -6
- data/lib/purecloudplatformclientv2/api/audit_api.rb +129 -0
- data/lib/purecloudplatformclientv2/api/coaching_api.rb +155 -9
- data/lib/purecloudplatformclientv2/api/conversations_api.rb +79 -4
- data/lib/purecloudplatformclientv2/api/external_contacts_api.rb +305 -13
- data/lib/purecloudplatformclientv2/api/journey_api.rb +92 -0
- data/lib/purecloudplatformclientv2/api/language_understanding_api.rb +191 -32
- data/lib/purecloudplatformclientv2/api/outbound_api.rb +1215 -155
- data/lib/purecloudplatformclientv2/api/presence_api.rb +213 -8
- data/lib/purecloudplatformclientv2/api/recording_api.rb +3 -3
- data/lib/purecloudplatformclientv2/api/routing_api.rb +2 -2
- data/lib/purecloudplatformclientv2/api/scim_api.rb +74 -74
- data/lib/purecloudplatformclientv2/api/search_api.rb +13 -0
- data/lib/purecloudplatformclientv2/api/speech_text_analytics_api.rb +167 -0
- data/lib/purecloudplatformclientv2/api/telephony_providers_edge_api.rb +18 -0
- data/lib/purecloudplatformclientv2/api/textbots_api.rb +92 -0
- data/lib/purecloudplatformclientv2/api/users_api.rb +78 -0
- data/lib/purecloudplatformclientv2/api_client.rb +1 -1
- data/lib/purecloudplatformclientv2/models/acw_settings.rb +2 -2
- data/lib/purecloudplatformclientv2/models/after_call_work.rb +267 -0
- data/lib/purecloudplatformclientv2/models/amazon_lex_request.rb +232 -0
- data/lib/purecloudplatformclientv2/models/analytics_proposed_agent.rb +228 -0
- data/lib/purecloudplatformclientv2/models/analytics_session.rb +178 -4
- data/lib/purecloudplatformclientv2/models/array_node.rb +54 -54
- data/lib/purecloudplatformclientv2/models/audit_log_message.rb +6 -6
- data/lib/purecloudplatformclientv2/models/audit_query_entity.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_query_execution_status_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_query_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_query_service.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_realtime_query_request.rb +360 -0
- data/lib/purecloudplatformclientv2/models/audit_realtime_query_results_response.rb +303 -0
- data/lib/purecloudplatformclientv2/models/available_topic.rb +32 -4
- data/lib/purecloudplatformclientv2/models/biography.rb +32 -4
- data/lib/purecloudplatformclientv2/models/bu_agent_schedules_query_response.rb +30 -4
- data/lib/purecloudplatformclientv2/models/button_component.rb +281 -0
- data/lib/purecloudplatformclientv2/models/call.rb +30 -4
- data/lib/purecloudplatformclientv2/models/call_basic.rb +30 -4
- data/lib/purecloudplatformclientv2/models/callback.rb +30 -4
- data/lib/purecloudplatformclientv2/models/callback_basic.rb +30 -4
- data/lib/purecloudplatformclientv2/models/coaching_appointment_aggregate_request.rb +294 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_aggregate_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_response.rb +27 -1
- data/lib/purecloudplatformclientv2/models/coaching_notification.rb +1 -1
- data/lib/purecloudplatformclientv2/models/cobrowsesession.rb +30 -4
- data/lib/purecloudplatformclientv2/models/common_campaign.rb +320 -0
- data/lib/purecloudplatformclientv2/models/common_campaign_division_view.rb +320 -0
- data/lib/purecloudplatformclientv2/models/common_campaign_division_view_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/common_campaign_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/contact.rb +29 -4
- data/lib/purecloudplatformclientv2/models/content_actions.rb +309 -0
- data/lib/purecloudplatformclientv2/models/content_attachment.rb +378 -0
- data/lib/purecloudplatformclientv2/models/content_generic.rb +361 -0
- data/lib/purecloudplatformclientv2/models/content_list.rb +375 -0
- data/lib/purecloudplatformclientv2/models/content_location.rb +307 -0
- data/lib/purecloudplatformclientv2/models/content_notification_template.rb +312 -0
- data/lib/purecloudplatformclientv2/models/content_quick_reply.rb +300 -0
- data/lib/purecloudplatformclientv2/models/conversation_aggregate_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/conversation_association.rb +1 -1
- data/lib/purecloudplatformclientv2/models/conversation_chat.rb +30 -4
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_message_event_topic_message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/conversation_metrics.rb +254 -0
- data/lib/purecloudplatformclientv2/models/create_coaching_appointment_request.rb +1 -1
- data/lib/purecloudplatformclientv2/models/create_outbound_messaging_conversation_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/cursor_contact_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/cursor_note_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/cursor_organization_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/cursor_relationship_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/dependency.rb +2 -2
- data/lib/purecloudplatformclientv2/models/dependency_object.rb +2 -2
- data/lib/purecloudplatformclientv2/models/edge_group.rb +27 -1
- data/lib/purecloudplatformclientv2/models/education.rb +304 -0
- data/lib/purecloudplatformclientv2/models/email.rb +30 -4
- data/lib/purecloudplatformclientv2/models/entity_listing.rb +4 -104
- data/lib/purecloudplatformclientv2/models/event_message.rb +2 -2
- data/lib/purecloudplatformclientv2/models/external_organization_trustor_link.rb +8 -34
- data/lib/purecloudplatformclientv2/models/facebook_integration_update_request.rb +228 -0
- data/lib/purecloudplatformclientv2/models/flow_aggregate_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/google_dialogflow_custom_settings.rb +202 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_actuals.rb +268 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_day_metrics.rb +462 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb +466 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_query_result.rb +430 -0
- data/lib/purecloudplatformclientv2/models/intent_feedback.rb +2 -2
- data/lib/purecloudplatformclientv2/models/ip_address_range.rb +2 -2
- data/lib/purecloudplatformclientv2/models/journey_aggregate_data_container.rb +231 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_clause.rb +254 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_filter.rb +277 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_predicate.rb +348 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregation_query.rb +435 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregation_view.rb +323 -0
- data/lib/purecloudplatformclientv2/models/json_node.rb +54 -54
- data/lib/purecloudplatformclientv2/models/knowledge_search_request.rb +0 -15
- data/lib/purecloudplatformclientv2/models/library.rb +2 -2
- data/lib/purecloudplatformclientv2/models/list_item_component.rb +373 -0
- data/lib/purecloudplatformclientv2/models/message.rb +32 -6
- data/lib/purecloudplatformclientv2/models/message_content.rb +378 -0
- data/lib/purecloudplatformclientv2/models/message_data.rb +2 -2
- data/lib/purecloudplatformclientv2/models/message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/messaging_campaign.rb +621 -0
- data/lib/purecloudplatformclientv2/models/messaging_campaign_division_view.rb +279 -0
- data/lib/purecloudplatformclientv2/models/messaging_campaign_division_view_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/messaging_campaign_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/messaging_integration.rb +2 -2
- data/lib/purecloudplatformclientv2/models/messaging_sticker.rb +2 -2
- data/lib/purecloudplatformclientv2/models/nlu_domain_version.rb +32 -1
- data/lib/purecloudplatformclientv2/models/notification_template_body.rb +236 -0
- data/lib/purecloudplatformclientv2/models/notification_template_footer.rb +203 -0
- data/lib/purecloudplatformclientv2/models/notification_template_header.rb +302 -0
- data/lib/purecloudplatformclientv2/models/notification_template_parameter.rb +234 -0
- data/lib/purecloudplatformclientv2/models/o_auth_client.rb +67 -1
- data/lib/purecloudplatformclientv2/models/o_auth_client_listing.rb +67 -1
- data/lib/purecloudplatformclientv2/models/o_auth_client_request.rb +70 -4
- data/lib/purecloudplatformclientv2/models/observation_value.rb +70 -2
- data/lib/purecloudplatformclientv2/models/org_o_auth_client.rb +67 -1
- data/lib/purecloudplatformclientv2/models/participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/participant_basic.rb +2 -2
- data/lib/purecloudplatformclientv2/models/permissions.rb +1 -52
- data/lib/purecloudplatformclientv2/models/phone_capabilities.rb +29 -4
- data/lib/purecloudplatformclientv2/models/post_text_message.rb +275 -0
- data/lib/purecloudplatformclientv2/models/post_text_request.rb +482 -0
- data/lib/purecloudplatformclientv2/models/post_text_response.rb +413 -0
- data/lib/purecloudplatformclientv2/models/presence_expand.rb +309 -0
- data/lib/purecloudplatformclientv2/models/query_request_clause.rb +254 -0
- data/lib/purecloudplatformclientv2/models/query_request_filter.rb +254 -0
- data/lib/purecloudplatformclientv2/models/query_request_predicate.rb +252 -0
- data/lib/purecloudplatformclientv2/models/query_response_data.rb +230 -0
- data/lib/purecloudplatformclientv2/models/query_response_grouped_data.rb +232 -0
- data/lib/purecloudplatformclientv2/models/query_response_metric.rb +242 -0
- data/lib/purecloudplatformclientv2/models/query_response_stats.rb +202 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_message_event_topic_message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/recipient.rb +2 -2
- data/lib/purecloudplatformclientv2/models/recording.rb +41 -1
- data/lib/purecloudplatformclientv2/models/reporting_data_export_topic_data_export_notification.rb +26 -1
- data/lib/purecloudplatformclientv2/models/reporting_export_job_request.rb +53 -1
- data/lib/purecloudplatformclientv2/models/reporting_export_job_response.rb +109 -1
- data/lib/purecloudplatformclientv2/models/response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/schedule_generation_message.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_config_resource_type.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_genesys_user_external_id.rb +229 -0
- data/lib/purecloudplatformclientv2/models/scim_metadata.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_phone_number.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_user_extensions.rb +35 -7
- data/lib/purecloudplatformclientv2/models/scim_user_role.rb +1 -1
- data/lib/purecloudplatformclientv2/models/scim_user_routing_language.rb +3 -3
- data/lib/purecloudplatformclientv2/models/scim_user_routing_skill.rb +3 -3
- data/lib/purecloudplatformclientv2/models/scim_v2_create_user.rb +3 -2
- data/lib/purecloudplatformclientv2/models/scim_v2_enterprise_user.rb +1 -1
- data/lib/purecloudplatformclientv2/models/scim_v2_group.rb +1 -1
- data/lib/purecloudplatformclientv2/models/scim_v2_schema_attribute.rb +12 -12
- data/lib/purecloudplatformclientv2/models/scim_v2_schema_definition.rb +6 -6
- data/lib/purecloudplatformclientv2/models/scim_v2_schema_list_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_v2_user.rb +4 -3
- data/lib/purecloudplatformclientv2/models/screenshare.rb +30 -4
- data/lib/purecloudplatformclientv2/models/segment_detail_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/send_agentless_outbound_message_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/send_agentless_outbound_message_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/sms_config.rb +269 -0
- data/lib/purecloudplatformclientv2/models/sms_phone_number_ref.rb +232 -0
- data/lib/purecloudplatformclientv2/models/social_expression.rb +30 -4
- data/lib/purecloudplatformclientv2/models/stat_event_flow_outcome_topic_datum.rb +228 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_outcome_topic_metric.rb +253 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_outcome_topic_stats_notification.rb +230 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_topic_datum.rb +228 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_topic_metric.rb +253 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_topic_stats_notification.rb +230 -0
- data/lib/purecloudplatformclientv2/models/stat_event_wrap_up_code_topic_datum.rb +228 -0
- data/lib/purecloudplatformclientv2/models/stat_event_wrap_up_code_topic_metric.rb +253 -0
- data/lib/purecloudplatformclientv2/models/stat_event_wrap_up_code_topic_stats_notification.rb +230 -0
- data/lib/purecloudplatformclientv2/models/survey_form.rb +1 -53
- data/lib/purecloudplatformclientv2/models/transcript_url.rb +202 -0
- data/lib/purecloudplatformclientv2/models/update_coaching_appointment_request.rb +45 -5
- data/lib/purecloudplatformclientv2/models/user_routing_language.rb +4 -4
- data/lib/purecloudplatformclientv2/models/user_routing_language_post.rb +1 -1
- data/lib/purecloudplatformclientv2/models/user_routing_skill.rb +1 -1
- data/lib/purecloudplatformclientv2/models/user_schedule_adherence.rb +27 -1
- data/lib/purecloudplatformclientv2/models/user_search_request.rb +70 -4
- data/lib/purecloudplatformclientv2/models/video.rb +30 -4
- data/lib/purecloudplatformclientv2/models/view_filter.rb +60 -4
- data/lib/purecloudplatformclientv2/models/voicemail_user_policy.rb +30 -4
- data/lib/purecloudplatformclientv2/models/wem_coaching_appointment_topic_coaching_appointment_notification.rb +33 -8
- data/lib/purecloudplatformclientv2/models/wfm_business_unit_reference.rb +233 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_adherence_response.rb +27 -1
- data/lib/purecloudplatformclientv2/models/wfm_historical_adherence_result_wrapper.rb +258 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_data_upload_purge_request_status_topic_historical_data_upload_purge_request_update.rb +215 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_data_upload_request_status_topic_date_time.rb +276 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_data_upload_request_status_topic_historical_data_upload_request_update.rb +390 -0
- data/lib/purecloudplatformclientv2/models/wfm_schedule_reference.rb +295 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_mu_topic_uri_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_mu_topic_user_schedule_adherence_update.rb +26 -1
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_queue_reference.rb +201 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_uri_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_user_reference.rb +201 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_user_schedule_adherence_update.rb +606 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_topic_uri_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_topic_user_schedule_adherence_update.rb +26 -1
- data/lib/purecloudplatformclientv2/version.rb +1 -1
- metadata +185 -3
data/docs/ArrayNode.md
CHANGED
@@ -12,11 +12,8 @@ title: ArrayNode
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| **number** | **BOOLEAN** | | [optional] |
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| **boolean** | **BOOLEAN** | | [optional] |
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| **object** | **BOOLEAN** | | [optional] |
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| **value_node** | **BOOLEAN** | | [optional] |
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| **container_node** | **BOOLEAN** | | [optional] |
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| **missing_node** | **BOOLEAN** | | [optional] |
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| **pojo** | **BOOLEAN** | | [optional] |
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| **floating_point_number** | **BOOLEAN** | | [optional] |
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| **pojo** | **BOOLEAN** | | [optional] |
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| **integral_number** | **BOOLEAN** | | [optional] |
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| **short** | **BOOLEAN** | | [optional] |
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| **int** | **BOOLEAN** | | [optional] |
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@@ -26,6 +23,9 @@ title: ArrayNode
|
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| **big_integer** | **BOOLEAN** | | [optional] |
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| **textual** | **BOOLEAN** | | [optional] |
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| **binary** | **BOOLEAN** | | [optional] |
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| **value_node** | **BOOLEAN** | | [optional] |
|
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| **container_node** | **BOOLEAN** | | [optional] |
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| **missing_node** | **BOOLEAN** | | [optional] |
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| **array** | **BOOLEAN** | | [optional] |
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{: class="table table-striped"}
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data/docs/AuditApi.md
CHANGED
@@ -8,12 +8,73 @@ All URIs are relative to *https://api.mypurecloud.com*
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Method | Description
|
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------------- | ------------- | -------------
|
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[**get_audits_query_realtime_servicemapping**](AuditApi.html#get_audits_query_realtime_servicemapping) | Get service mapping information used in audits.
|
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[**get_audits_query_servicemapping**](AuditApi.html#get_audits_query_servicemapping) | Get service mapping information used in audits.
|
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[**get_audits_query_transaction_id**](AuditApi.html#get_audits_query_transaction_id) | Get status of audit query execution
|
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[**get_audits_query_transaction_id_results**](AuditApi.html#get_audits_query_transaction_id_results) | Get results of audit query
|
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[**post_audits_query**](AuditApi.html#post_audits_query) | Create audit query execution
|
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[**post_audits_query_realtime**](AuditApi.html#post_audits_query_realtime) | This endpoint will only retrieve 7 days worth of audits for certain services. Please use /query to get a full list and older audits.
|
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{: class="table table-striped"}
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<a name="get_audits_query_realtime_servicemapping"></a>
|
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## [**AuditQueryServiceMapping**](AuditQueryServiceMapping.html) get_audits_query_realtime_servicemapping
|
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Get service mapping information used in audits.
|
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|
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Wraps GET /api/v2/audits/query/realtime/servicemapping
|
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|
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Requires ALL permissions:
|
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* audits:audit:view
|
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### Example
|
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+
```{"language":"ruby"}
|
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# load the gem
|
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|
+
require 'purecloudplatformclientv2'
|
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# setup authorization
|
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@secret = ENV['PURECLOUD_SECRET']
|
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@id = ENV['PURECLOUD_CLIENT_ID']
|
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environment = "mypurecloud.com"
|
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|
45
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+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
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+
|
47
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PureCloud.configure do |config|
|
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+
config.access_token = @authToken
|
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+
end
|
50
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+
|
51
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+
api_instance = PureCloud::AuditApi.new
|
52
|
+
|
53
|
+
begin
|
54
|
+
#Get service mapping information used in audits.
|
55
|
+
result = api_instance.get_audits_query_realtime_servicemapping
|
56
|
+
p result
|
57
|
+
rescue PureCloud::ApiError => e
|
58
|
+
puts "Exception when calling AuditApi->get_audits_query_realtime_servicemapping: #{e}"
|
59
|
+
end
|
60
|
+
```
|
61
|
+
|
62
|
+
### Parameters
|
63
|
+
This endpoint does not need any parameter.
|
64
|
+
{: class="table table-striped"}
|
65
|
+
|
66
|
+
|
67
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+
### Return type
|
68
|
+
|
69
|
+
[**AuditQueryServiceMapping**](AuditQueryServiceMapping.html)
|
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|
+
|
71
|
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### HTTP request headers
|
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+
|
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+
- **Content-Type**: application/json
|
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+
- **Accept**: application/json
|
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|
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|
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+
|
17
78
|
<a name="get_audits_query_servicemapping"></a>
|
18
79
|
|
19
80
|
## [**AuditQueryServiceMapping**](AuditQueryServiceMapping.html) get_audits_query_servicemapping
|
@@ -276,3 +337,72 @@ Name | Type | Description | Notes
|
|
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337
|
|
277
338
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|
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|
|
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+
<a name="post_audits_query_realtime"></a>
|
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|
+
|
342
|
+
## [**AuditRealtimeQueryResultsResponse**](AuditRealtimeQueryResultsResponse.html) post_audits_query_realtime(body, opts)
|
343
|
+
|
344
|
+
|
345
|
+
|
346
|
+
This endpoint will only retrieve 7 days worth of audits for certain services. Please use /query to get a full list and older audits.
|
347
|
+
|
348
|
+
|
349
|
+
|
350
|
+
Wraps POST /api/v2/audits/query/realtime
|
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|
+
|
352
|
+
Requires ALL permissions:
|
353
|
+
|
354
|
+
* audits:audit:view
|
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|
+
|
356
|
+
|
357
|
+
### Example
|
358
|
+
```{"language":"ruby"}
|
359
|
+
# load the gem
|
360
|
+
require 'purecloudplatformclientv2'
|
361
|
+
# setup authorization
|
362
|
+
@secret = ENV['PURECLOUD_SECRET']
|
363
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
364
|
+
environment = "mypurecloud.com"
|
365
|
+
|
366
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
367
|
+
|
368
|
+
PureCloud.configure do |config|
|
369
|
+
config.access_token = @authToken
|
370
|
+
end
|
371
|
+
|
372
|
+
api_instance = PureCloud::AuditApi.new
|
373
|
+
|
374
|
+
body = PureCloud::AuditRealtimeQueryRequest.new # AuditRealtimeQueryRequest | query
|
375
|
+
|
376
|
+
opts = {
|
377
|
+
expand: ["expand_example"] # Array<String> | Which fields, if any, to expand
|
378
|
+
}
|
379
|
+
|
380
|
+
begin
|
381
|
+
#This endpoint will only retrieve 7 days worth of audits for certain services. Please use /query to get a full list and older audits.
|
382
|
+
result = api_instance.post_audits_query_realtime(body, opts)
|
383
|
+
p result
|
384
|
+
rescue PureCloud::ApiError => e
|
385
|
+
puts "Exception when calling AuditApi->post_audits_query_realtime: #{e}"
|
386
|
+
end
|
387
|
+
```
|
388
|
+
|
389
|
+
### Parameters
|
390
|
+
|
391
|
+
Name | Type | Description | Notes
|
392
|
+
------------- | ------------- | ------------- | -------------
|
393
|
+
**body** | [**AuditRealtimeQueryRequest**](AuditRealtimeQueryRequest.html)| query | |
|
394
|
+
**expand** | [**Array<String>**](String.html)| Which fields, if any, to expand | [optional] <br />**Values**: user |
|
395
|
+
{: class="table table-striped"}
|
396
|
+
|
397
|
+
|
398
|
+
### Return type
|
399
|
+
|
400
|
+
[**AuditRealtimeQueryResultsResponse**](AuditRealtimeQueryResultsResponse.html)
|
401
|
+
|
402
|
+
### HTTP request headers
|
403
|
+
|
404
|
+
- **Content-Type**: application/json
|
405
|
+
- **Accept**: application/json
|
406
|
+
|
407
|
+
|
408
|
+
|
@@ -0,0 +1,18 @@
|
|
1
|
+
---
|
2
|
+
title: AuditRealtimeQueryRequest
|
3
|
+
---
|
4
|
+
## PureCloud::AuditRealtimeQueryRequest
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **interval** | **String** | Date and time range of data to query. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss | |
|
11
|
+
| **service_name** | **String** | Name of the service to query audits for. | |
|
12
|
+
| **filters** | [**Array<AuditQueryFilter>**](AuditQueryFilter.html) | Additional filters for the query. | [optional] |
|
13
|
+
| **sort** | [**Array<AuditQuerySort>**](AuditQuerySort.html) | Sort parameter for the query. | [optional] |
|
14
|
+
| **page_number** | **Integer** | Page number | [optional] |
|
15
|
+
| **page_size** | **Integer** | Page size | [optional] |
|
16
|
+
{: class="table table-striped"}
|
17
|
+
|
18
|
+
|
@@ -0,0 +1,17 @@
|
|
1
|
+
---
|
2
|
+
title: AuditRealtimeQueryResultsResponse
|
3
|
+
---
|
4
|
+
## PureCloud::AuditRealtimeQueryResultsResponse
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **entities** | [**Array<AuditLogMessage>**](AuditLogMessage.html) | | [optional] |
|
11
|
+
| **page_size** | **Integer** | | [optional] |
|
12
|
+
| **page_number** | **Integer** | | [optional] |
|
13
|
+
| **total** | **Integer** | | [optional] |
|
14
|
+
| **page_count** | **Integer** | | [optional] |
|
15
|
+
{: class="table table-striped"}
|
16
|
+
|
17
|
+
|
data/docs/AvailableTopic.md
CHANGED
@@ -13,6 +13,7 @@ title: AvailableTopic
|
|
13
13
|
| **schema** | **Hash<String, Object>** | | [optional] |
|
14
14
|
| **requires_current_user** | **BOOLEAN** | True if the topic user ID is required to match the subscribing user ID | [optional] |
|
15
15
|
| **requires_current_user_or_permission** | **BOOLEAN** | True if permissions are only required when the topic user ID does not match the subscribing user ID | [optional] |
|
16
|
+
| **transports** | **Array<String>** | Transports that support events for the topic | [optional] |
|
16
17
|
{: class="table table-striped"}
|
17
18
|
|
18
19
|
|
data/docs/Biography.md
CHANGED
@@ -11,6 +11,7 @@ title: Biography
|
|
11
11
|
| **interests** | **Array<String>** | | [optional] |
|
12
12
|
| **hobbies** | **Array<String>** | | [optional] |
|
13
13
|
| **spouse** | **String** | | [optional] |
|
14
|
+
| **education** | [**Array<Education>**](Education.html) | User education details | [optional] |
|
14
15
|
{: class="table table-striped"}
|
15
16
|
|
16
17
|
|
@@ -8,6 +8,7 @@ title: BuAgentSchedulesQueryResponse
|
|
8
8
|
|Name | Type | Description | Notes|
|
9
9
|
|------------ | ------------- | ------------- | -------------|
|
10
10
|
| **agent_schedules** | [**Array<BuAgentScheduleQueryResponse>**](BuAgentScheduleQueryResponse.html) | The requested agent schedules | [optional] |
|
11
|
+
| **business_unit_time_zone** | **String** | The time zone configured for the business unit to which these schedules apply | [optional] |
|
11
12
|
{: class="table table-striped"}
|
12
13
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13
14
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|
@@ -0,0 +1,16 @@
|
|
1
|
+
---
|
2
|
+
title: ButtonComponent
|
3
|
+
---
|
4
|
+
## PureCloud::ButtonComponent
|
5
|
+
|
6
|
+
## Properties
|
7
|
+
|
8
|
+
|Name | Type | Description | Notes|
|
9
|
+
|------------ | ------------- | ------------- | -------------|
|
10
|
+
| **id** | **String** | An ID assigned to this component | [optional] |
|
11
|
+
| **text** | **String** | Text to show inside the button | [optional] |
|
12
|
+
| **title** | **String** | Tooltip text to show when hovering over the button | [optional] |
|
13
|
+
| **actions** | [**ContentActions**](ContentActions.html) | User actions available on the content. All actions are optional and all actions are executed simultaneously. | [optional] |
|
14
|
+
{: class="table table-striped"}
|
15
|
+
|
16
|
+
|
data/docs/Call.md
CHANGED
@@ -33,6 +33,7 @@ title: Call
|
|
33
33
|
| **_self** | [**Address**](Address.html) | Address and name data for a call endpoint. | [optional] |
|
34
34
|
| **other** | [**Address**](Address.html) | Address and name data for a call endpoint. | [optional] |
|
35
35
|
| **wrapup** | [**Wrapup**](Wrapup.html) | Call wrap up or disposition data. | [optional] |
|
36
|
+
| **after_call_work** | [**AfterCallWork**](AfterCallWork.html) | After-call work for the communication. | [optional] |
|
36
37
|
{: class="table table-striped"}
|
37
38
|
|
38
39
|
|
data/docs/CallBasic.md
CHANGED
@@ -33,6 +33,7 @@ title: CallBasic
|
|
33
33
|
| **_self** | [**Address**](Address.html) | Address and name data for a call endpoint. | [optional] |
|
34
34
|
| **other** | [**Address**](Address.html) | Address and name data for a call endpoint. | [optional] |
|
35
35
|
| **wrapup** | [**Wrapup**](Wrapup.html) | Call wrap up or disposition data. | [optional] |
|
36
|
+
| **after_call_work** | [**AfterCallWork**](AfterCallWork.html) | After-call work for the communication. | [optional] |
|
36
37
|
{: class="table table-striped"}
|
37
38
|
|
38
39
|
|
data/docs/Callback.md
CHANGED
@@ -30,6 +30,7 @@ title: Callback
|
|
30
30
|
| **provider** | **String** | The source provider for the callback. | [optional] |
|
31
31
|
| **peer_id** | **String** | The id of the peer communication corresponding to a matching leg for this communication. | [optional] |
|
32
32
|
| **wrapup** | [**Wrapup**](Wrapup.html) | Call wrap up or disposition data. | [optional] |
|
33
|
+
| **after_call_work** | [**AfterCallWork**](AfterCallWork.html) | After-call work for the communication. | [optional] |
|
33
34
|
{: class="table table-striped"}
|
34
35
|
|
35
36
|
|
data/docs/CallbackBasic.md
CHANGED
@@ -30,6 +30,7 @@ title: CallbackBasic
|
|
30
30
|
| **provider** | **String** | The source provider for the callback. | [optional] |
|
31
31
|
| **peer_id** | **String** | The id of the peer communication corresponding to a matching leg for this communication. | [optional] |
|
32
32
|
| **wrapup** | [**Wrapup**](Wrapup.html) | Call wrap up or disposition data. | [optional] |
|
33
|
+
| **after_call_work** | [**AfterCallWork**](AfterCallWork.html) | After-call work for the communication. | [optional] |
|
33
34
|
{: class="table table-striped"}
|
34
35
|
|
35
36
|
|
data/docs/CoachingApi.md
CHANGED
@@ -24,11 +24,12 @@ Method | Description
|
|
24
24
|
[**patch_coaching_notification**](CoachingApi.html#patch_coaching_notification) | Update an existing notification.
|
25
25
|
[**post_coaching_appointment_annotations**](CoachingApi.html#post_coaching_appointment_annotations) | Create a new annotation.
|
26
26
|
[**post_coaching_appointments**](CoachingApi.html#post_coaching_appointments) | Create a new appointment
|
27
|
+
[**post_coaching_appointments_aggregates_query**](CoachingApi.html#post_coaching_appointments_aggregates_query) | Retrieve aggregated appointment data
|
27
28
|
{: class="table table-striped"}
|
28
29
|
|
29
30
|
<a name="delete_coaching_appointment"></a>
|
30
31
|
|
31
|
-
##
|
32
|
+
## [**CoachingAppointmentReference**](CoachingAppointmentReference.html) delete_coaching_appointment(appointment_id)
|
32
33
|
|
33
34
|
|
34
35
|
|
@@ -40,7 +41,7 @@ Wraps DELETE /api/v2/coaching/appointments/{appointmentId}
|
|
40
41
|
|
41
42
|
Requires ANY permissions:
|
42
43
|
|
43
|
-
*
|
44
|
+
* coaching:appointment:delete
|
44
45
|
|
45
46
|
|
46
47
|
### Example
|
@@ -65,7 +66,8 @@ appointment_id = "appointment_id_example" # String | The ID of the coaching appo
|
|
65
66
|
|
66
67
|
begin
|
67
68
|
#Delete an existing appointment
|
68
|
-
api_instance.delete_coaching_appointment(appointment_id)
|
69
|
+
result = api_instance.delete_coaching_appointment(appointment_id)
|
70
|
+
p result
|
69
71
|
rescue PureCloud::ApiError => e
|
70
72
|
puts "Exception when calling CoachingApi->delete_coaching_appointment: #{e}"
|
71
73
|
end
|
@@ -81,7 +83,7 @@ Name | Type | Description | Notes
|
|
81
83
|
|
82
84
|
### Return type
|
83
85
|
|
84
|
-
|
86
|
+
[**CoachingAppointmentReference**](CoachingAppointmentReference.html)
|
85
87
|
|
86
88
|
### HTTP request headers
|
87
89
|
|
@@ -104,8 +106,8 @@ Wraps DELETE /api/v2/coaching/appointments/{appointmentId}/annotations/{annotati
|
|
104
106
|
|
105
107
|
Requires ANY permissions:
|
106
108
|
|
107
|
-
*
|
108
|
-
*
|
109
|
+
* coaching:annotation:delete
|
110
|
+
* coaching:privateAnnotation:delete
|
109
111
|
|
110
112
|
|
111
113
|
### Example
|
@@ -172,7 +174,7 @@ Wraps GET /api/v2/coaching/appointments/{appointmentId}
|
|
172
174
|
|
173
175
|
Requires ANY permissions:
|
174
176
|
|
175
|
-
*
|
177
|
+
* coaching:appointment:view
|
176
178
|
|
177
179
|
|
178
180
|
### Example
|
@@ -237,8 +239,8 @@ Wraps GET /api/v2/coaching/appointments/{appointmentId}/annotations/{annotationI
|
|
237
239
|
|
238
240
|
Requires ANY permissions:
|
239
241
|
|
240
|
-
*
|
241
|
-
*
|
242
|
+
* coaching:annotation:view
|
243
|
+
* coaching:privateAnnotation:view
|
242
244
|
|
243
245
|
|
244
246
|
### Example
|
@@ -306,8 +308,8 @@ Wraps GET /api/v2/coaching/appointments/{appointmentId}/annotations
|
|
306
308
|
|
307
309
|
Requires ANY permissions:
|
308
310
|
|
309
|
-
*
|
310
|
-
*
|
311
|
+
* coaching:annotation:view
|
312
|
+
* coaching:privateAnnotation:view
|
311
313
|
|
312
314
|
|
313
315
|
### Example
|
@@ -378,7 +380,7 @@ Wraps GET /api/v2/coaching/appointments/{appointmentId}/statuses
|
|
378
380
|
|
379
381
|
Requires ANY permissions:
|
380
382
|
|
381
|
-
*
|
383
|
+
* coaching:appointmentStatus:view
|
382
384
|
|
383
385
|
|
384
386
|
### Example
|
@@ -449,7 +451,7 @@ Wraps GET /api/v2/coaching/appointments
|
|
449
451
|
|
450
452
|
Requires ANY permissions:
|
451
453
|
|
452
|
-
*
|
454
|
+
* coaching:appointment:view
|
453
455
|
|
454
456
|
|
455
457
|
### Example
|
@@ -472,12 +474,15 @@ api_instance = PureCloud::CoachingApi.new
|
|
472
474
|
user_ids = ["user_ids_example"] # Array<String> | The user IDs for which to retrieve appointments
|
473
475
|
|
474
476
|
opts = {
|
475
|
-
interval: "interval_example", # String | Interval
|
477
|
+
interval: "interval_example", # String | Interval to filter data by. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss
|
476
478
|
page_number: 1, # Integer | Page number
|
477
479
|
page_size: 25, # Integer | Page size
|
478
480
|
statuses: ["statuses_example"], # Array<String> | Appointment Statuses to filter by
|
479
481
|
facilitator_ids: ["facilitator_ids_example"], # Array<String> | The facilitator IDs for which to retrieve appointments
|
480
|
-
sort_order: "sort_order_example" # String | Sort (by due date) either Asc or Desc
|
482
|
+
sort_order: "sort_order_example", # String | Sort (by due date) either Asc or Desc
|
483
|
+
relationships: ["relationships_example"], # Array<String> | Relationships to filter by
|
484
|
+
completion_interval: "completion_interval_example", # String | Appointment completion start and end to filter by. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss
|
485
|
+
overdue: "overdue_example" # String | Overdue status to filter by
|
481
486
|
}
|
482
487
|
|
483
488
|
begin
|
@@ -494,12 +499,15 @@ end
|
|
494
499
|
Name | Type | Description | Notes
|
495
500
|
------------- | ------------- | ------------- | -------------
|
496
501
|
**user_ids** | [**Array<String>**](String.html)| The user IDs for which to retrieve appointments | |
|
497
|
-
**interval** | **String**| Interval
|
502
|
+
**interval** | **String**| Interval to filter data by. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss | [optional] |
|
498
503
|
**page_number** | **Integer**| Page number | [optional] [default to 1] |
|
499
504
|
**page_size** | **Integer**| Page size | [optional] [default to 25] |
|
500
505
|
**statuses** | [**Array<String>**](String.html)| Appointment Statuses to filter by | [optional] <br />**Values**: Scheduled, InProgress, Completed, InvalidSchedule |
|
501
506
|
**facilitator_ids** | [**Array<String>**](String.html)| The facilitator IDs for which to retrieve appointments | [optional] |
|
502
507
|
**sort_order** | **String**| Sort (by due date) either Asc or Desc | [optional] <br />**Values**: Desc, Asc |
|
508
|
+
**relationships** | [**Array<String>**](String.html)| Relationships to filter by | [optional] <br />**Values**: Creator, Facilitator, Attendee |
|
509
|
+
**completion_interval** | **String**| Appointment completion start and end to filter by. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss | [optional] |
|
510
|
+
**overdue** | **String**| Overdue status to filter by | [optional] <br />**Values**: Any, True, False |
|
503
511
|
{: class="table table-striped"}
|
504
512
|
|
505
513
|
|
@@ -548,12 +556,15 @@ end
|
|
548
556
|
api_instance = PureCloud::CoachingApi.new
|
549
557
|
|
550
558
|
opts = {
|
551
|
-
interval: "interval_example", # String | Interval
|
559
|
+
interval: "interval_example", # String | Interval to filter data by. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss
|
552
560
|
page_number: 1, # Integer | Page number
|
553
561
|
page_size: 25, # Integer | Page size
|
554
562
|
statuses: ["statuses_example"], # Array<String> | Appointment Statuses to filter by
|
555
563
|
facilitator_ids: ["facilitator_ids_example"], # Array<String> | The facilitator IDs for which to retrieve appointments
|
556
|
-
sort_order: "sort_order_example" # String | Sort (by due date) either Asc or Desc
|
564
|
+
sort_order: "sort_order_example", # String | Sort (by due date) either Asc or Desc
|
565
|
+
relationships: ["relationships_example"], # Array<String> | Relationships to filter by
|
566
|
+
completion_interval: "completion_interval_example", # String | Appointment completion start and end to filter by. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss
|
567
|
+
overdue: "overdue_example" # String | Overdue status to filter by
|
557
568
|
}
|
558
569
|
|
559
570
|
begin
|
@@ -569,12 +580,15 @@ end
|
|
569
580
|
|
570
581
|
Name | Type | Description | Notes
|
571
582
|
------------- | ------------- | ------------- | -------------
|
572
|
-
**interval** | **String**| Interval
|
583
|
+
**interval** | **String**| Interval to filter data by. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss | [optional] |
|
573
584
|
**page_number** | **Integer**| Page number | [optional] [default to 1] |
|
574
585
|
**page_size** | **Integer**| Page size | [optional] [default to 25] |
|
575
586
|
**statuses** | [**Array<String>**](String.html)| Appointment Statuses to filter by | [optional] <br />**Values**: Scheduled, InProgress, Completed |
|
576
587
|
**facilitator_ids** | [**Array<String>**](String.html)| The facilitator IDs for which to retrieve appointments | [optional] |
|
577
588
|
**sort_order** | **String**| Sort (by due date) either Asc or Desc | [optional] <br />**Values**: Desc, Asc |
|
589
|
+
**relationships** | [**Array<String>**](String.html)| Relationships to filter by | [optional] <br />**Values**: Creator, Facilitator, Attendee |
|
590
|
+
**completion_interval** | **String**| Appointment completion start and end to filter by. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss | [optional] |
|
591
|
+
**overdue** | **String**| Overdue status to filter by | [optional] <br />**Values**: Any, True, False |
|
578
592
|
{: class="table table-striped"}
|
579
593
|
|
580
594
|
|
@@ -591,7 +605,7 @@ Name | Type | Description | Notes
|
|
591
605
|
|
592
606
|
<a name="get_coaching_notification"></a>
|
593
607
|
|
594
|
-
## [**CoachingNotification**](CoachingNotification.html) get_coaching_notification(notification_id)
|
608
|
+
## [**CoachingNotification**](CoachingNotification.html) get_coaching_notification(notification_id, opts)
|
595
609
|
|
596
610
|
|
597
611
|
|
@@ -603,7 +617,7 @@ Wraps GET /api/v2/coaching/notifications/{notificationId}
|
|
603
617
|
|
604
618
|
Requires ANY permissions:
|
605
619
|
|
606
|
-
*
|
620
|
+
* coaching:notification:view
|
607
621
|
|
608
622
|
|
609
623
|
### Example
|
@@ -625,10 +639,13 @@ api_instance = PureCloud::CoachingApi.new
|
|
625
639
|
|
626
640
|
notification_id = "notification_id_example" # String | The ID of the notification.
|
627
641
|
|
642
|
+
opts = {
|
643
|
+
expand: ["expand_example"] # Array<String> | Indicates a field in the response which should be expanded.
|
644
|
+
}
|
628
645
|
|
629
646
|
begin
|
630
647
|
#Get an existing notification
|
631
|
-
result = api_instance.get_coaching_notification(notification_id)
|
648
|
+
result = api_instance.get_coaching_notification(notification_id, opts)
|
632
649
|
p result
|
633
650
|
rescue PureCloud::ApiError => e
|
634
651
|
puts "Exception when calling CoachingApi->get_coaching_notification: #{e}"
|
@@ -640,6 +657,7 @@ end
|
|
640
657
|
Name | Type | Description | Notes
|
641
658
|
------------- | ------------- | ------------- | -------------
|
642
659
|
**notification_id** | **String**| The ID of the notification. | |
|
660
|
+
**expand** | [**Array<String>**](String.html)| Indicates a field in the response which should be expanded. | [optional] <br />**Values**: appointment |
|
643
661
|
{: class="table table-striped"}
|
644
662
|
|
645
663
|
|
@@ -689,7 +707,8 @@ api_instance = PureCloud::CoachingApi.new
|
|
689
707
|
|
690
708
|
opts = {
|
691
709
|
page_number: 1, # Integer | Page number
|
692
|
-
page_size: 25 # Integer | Page size
|
710
|
+
page_size: 25, # Integer | Page size
|
711
|
+
expand: ["expand_example"] # Array<String> | Indicates a field in the response which should be expanded.
|
693
712
|
}
|
694
713
|
|
695
714
|
begin
|
@@ -707,6 +726,7 @@ Name | Type | Description | Notes
|
|
707
726
|
------------- | ------------- | ------------- | -------------
|
708
727
|
**page_number** | **Integer**| Page number | [optional] [default to 1] |
|
709
728
|
**page_size** | **Integer**| Page size | [optional] [default to 25] |
|
729
|
+
**expand** | [**Array<String>**](String.html)| Indicates a field in the response which should be expanded. | [optional] <br />**Values**: appointment |
|
710
730
|
{: class="table table-striped"}
|
711
731
|
|
712
732
|
|
@@ -735,7 +755,7 @@ Wraps PATCH /api/v2/coaching/appointments/{appointmentId}
|
|
735
755
|
|
736
756
|
Requires ANY permissions:
|
737
757
|
|
738
|
-
*
|
758
|
+
* coaching:appointment:edit
|
739
759
|
|
740
760
|
|
741
761
|
### Example
|
@@ -803,8 +823,8 @@ Wraps PATCH /api/v2/coaching/appointments/{appointmentId}/annotations/{annotatio
|
|
803
823
|
|
804
824
|
Requires ANY permissions:
|
805
825
|
|
806
|
-
*
|
807
|
-
*
|
826
|
+
* coaching:annotation:edit
|
827
|
+
* coaching:privateAnnotation:edit
|
808
828
|
|
809
829
|
|
810
830
|
### Example
|
@@ -875,7 +895,7 @@ Wraps PATCH /api/v2/coaching/appointments/{appointmentId}/status
|
|
875
895
|
|
876
896
|
Requires ANY permissions:
|
877
897
|
|
878
|
-
*
|
898
|
+
* coaching:appointmentStatus:edit
|
879
899
|
|
880
900
|
|
881
901
|
### Example
|
@@ -1010,8 +1030,8 @@ Wraps POST /api/v2/coaching/appointments/{appointmentId}/annotations
|
|
1010
1030
|
|
1011
1031
|
Requires ANY permissions:
|
1012
1032
|
|
1013
|
-
*
|
1014
|
-
*
|
1033
|
+
* coaching:annotation:add
|
1034
|
+
* coaching:privateAnnotation:add
|
1015
1035
|
|
1016
1036
|
|
1017
1037
|
### Example
|
@@ -1079,7 +1099,7 @@ Wraps POST /api/v2/coaching/appointments
|
|
1079
1099
|
|
1080
1100
|
Requires ANY permissions:
|
1081
1101
|
|
1082
|
-
*
|
1102
|
+
* coaching:appointment:add
|
1083
1103
|
|
1084
1104
|
|
1085
1105
|
### Example
|
@@ -1130,3 +1150,68 @@ Name | Type | Description | Notes
|
|
1130
1150
|
|
1131
1151
|
|
1132
1152
|
|
1153
|
+
<a name="post_coaching_appointments_aggregates_query"></a>
|
1154
|
+
|
1155
|
+
## [**CoachingAppointmentAggregateResponse**](CoachingAppointmentAggregateResponse.html) post_coaching_appointments_aggregates_query(body)
|
1156
|
+
|
1157
|
+
|
1158
|
+
|
1159
|
+
Retrieve aggregated appointment data
|
1160
|
+
|
1161
|
+
|
1162
|
+
|
1163
|
+
Wraps POST /api/v2/coaching/appointments/aggregates/query
|
1164
|
+
|
1165
|
+
Requires ANY permissions:
|
1166
|
+
|
1167
|
+
* coaching:appointment:view
|
1168
|
+
|
1169
|
+
|
1170
|
+
### Example
|
1171
|
+
```{"language":"ruby"}
|
1172
|
+
# load the gem
|
1173
|
+
require 'purecloudplatformclientv2'
|
1174
|
+
# setup authorization
|
1175
|
+
@secret = ENV['PURECLOUD_SECRET']
|
1176
|
+
@id = ENV['PURECLOUD_CLIENT_ID']
|
1177
|
+
environment = "mypurecloud.com"
|
1178
|
+
|
1179
|
+
@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
|
1180
|
+
|
1181
|
+
PureCloud.configure do |config|
|
1182
|
+
config.access_token = @authToken
|
1183
|
+
end
|
1184
|
+
|
1185
|
+
api_instance = PureCloud::CoachingApi.new
|
1186
|
+
|
1187
|
+
body = PureCloud::CoachingAppointmentAggregateRequest.new # CoachingAppointmentAggregateRequest | Aggregate Request
|
1188
|
+
|
1189
|
+
|
1190
|
+
begin
|
1191
|
+
#Retrieve aggregated appointment data
|
1192
|
+
result = api_instance.post_coaching_appointments_aggregates_query(body)
|
1193
|
+
p result
|
1194
|
+
rescue PureCloud::ApiError => e
|
1195
|
+
puts "Exception when calling CoachingApi->post_coaching_appointments_aggregates_query: #{e}"
|
1196
|
+
end
|
1197
|
+
```
|
1198
|
+
|
1199
|
+
### Parameters
|
1200
|
+
|
1201
|
+
Name | Type | Description | Notes
|
1202
|
+
------------- | ------------- | ------------- | -------------
|
1203
|
+
**body** | [**CoachingAppointmentAggregateRequest**](CoachingAppointmentAggregateRequest.html)| Aggregate Request | |
|
1204
|
+
{: class="table table-striped"}
|
1205
|
+
|
1206
|
+
|
1207
|
+
### Return type
|
1208
|
+
|
1209
|
+
[**CoachingAppointmentAggregateResponse**](CoachingAppointmentAggregateResponse.html)
|
1210
|
+
|
1211
|
+
### HTTP request headers
|
1212
|
+
|
1213
|
+
- **Content-Type**: application/json
|
1214
|
+
- **Accept**: application/json
|
1215
|
+
|
1216
|
+
|
1217
|
+
|