purecloudplatformclientv2 91.0.0 → 96.0.0
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- checksums.yaml +4 -4
- data/README.md +2 -2
- data/docs/AfterCallWork.md +15 -0
- data/docs/AmazonLexRequest.md +14 -0
- data/docs/AnalyticsApi.md +67 -1
- data/docs/AnalyticsProposedAgent.md +14 -0
- data/docs/AnalyticsSession.md +6 -0
- data/docs/ArchitectApi.md +51 -49
- data/docs/ArrayNode.md +4 -4
- data/docs/AuditApi.md +130 -0
- data/docs/AuditRealtimeQueryRequest.md +18 -0
- data/docs/AuditRealtimeQueryResultsResponse.md +17 -0
- data/docs/AvailableTopic.md +1 -0
- data/docs/Biography.md +1 -0
- data/docs/BuAgentSchedulesQueryResponse.md +1 -0
- data/docs/ButtonComponent.md +16 -0
- data/docs/Call.md +1 -0
- data/docs/CallBasic.md +1 -0
- data/docs/Callback.md +1 -0
- data/docs/CallbackBasic.md +1 -0
- data/docs/CoachingApi.md +115 -30
- data/docs/CoachingAppointmentAggregateRequest.md +16 -0
- data/docs/CoachingAppointmentAggregateResponse.md +13 -0
- data/docs/CoachingAppointmentResponse.md +1 -0
- data/docs/CoachingNotification.md +1 -1
- data/docs/Cobrowsesession.md +1 -0
- data/docs/CommonCampaign.md +17 -0
- data/docs/CommonCampaignDivisionView.md +17 -0
- data/docs/CommonCampaignDivisionViewEntityListing.md +22 -0
- data/docs/CommonCampaignEntityListing.md +22 -0
- data/docs/Contact.md +1 -0
- data/docs/ContentActions.md +17 -0
- data/docs/ContentAttachment.md +19 -0
- data/docs/ContentGeneric.md +19 -0
- data/docs/ContentList.md +19 -0
- data/docs/ContentLocation.md +17 -0
- data/docs/ContentNotificationTemplate.md +17 -0
- data/docs/ContentQuickReply.md +16 -0
- data/docs/ConversationAssociation.md +1 -1
- data/docs/ConversationChat.md +1 -0
- data/docs/ConversationEventTopicAfterCallWork.md +15 -0
- data/docs/ConversationEventTopicCall.md +1 -0
- data/docs/ConversationEventTopicCallback.md +1 -0
- data/docs/ConversationEventTopicChat.md +1 -0
- data/docs/ConversationEventTopicCobrowse.md +1 -0
- data/docs/ConversationEventTopicEmail.md +1 -0
- data/docs/ConversationEventTopicMessage.md +2 -0
- data/docs/ConversationEventTopicScreenshare.md +1 -0
- data/docs/ConversationEventTopicSocialExpression.md +1 -0
- data/docs/ConversationEventTopicVideo.md +1 -0
- data/docs/ConversationMetrics.md +15 -0
- data/docs/ConversationsApi.md +73 -4
- data/docs/CreateCoachingAppointmentRequest.md +1 -1
- data/docs/CursorContactListing.md +16 -0
- data/docs/CursorNoteListing.md +16 -0
- data/docs/CursorOrganizationListing.md +16 -0
- data/docs/CursorRelationshipListing.md +16 -0
- data/docs/EdgeGroup.md +1 -0
- data/docs/Education.md +17 -0
- data/docs/Email.md +1 -0
- data/docs/EntityListing.md +1 -5
- data/docs/ExternalContactsApi.md +285 -9
- data/docs/ExternalOrganizationTrustorLink.md +1 -2
- data/docs/FacebookIntegrationUpdateRequest.md +14 -0
- data/docs/GoogleDialogflowCustomSettings.md +13 -0
- data/docs/HistoricalAdherenceActuals.md +15 -0
- data/docs/HistoricalAdherenceDayMetrics.md +23 -0
- data/docs/HistoricalAdherenceExceptionInfo.md +21 -0
- data/docs/HistoricalAdherenceQueryResult.md +21 -0
- data/docs/JourneyAggregateDataContainer.md +14 -0
- data/docs/JourneyAggregateQueryClause.md +14 -0
- data/docs/JourneyAggregateQueryFilter.md +15 -0
- data/docs/JourneyAggregateQueryPredicate.md +17 -0
- data/docs/JourneyAggregateQueryResponse.md +13 -0
- data/docs/JourneyAggregationQuery.md +21 -0
- data/docs/JourneyAggregationView.md +16 -0
- data/docs/JourneyApi.md +78 -0
- data/docs/JsonNode.md +4 -4
- data/docs/KnowledgeSearchRequest.md +3 -3
- data/docs/LanguageUnderstandingApi.md +165 -31
- data/docs/ListItemComponent.md +19 -0
- data/docs/Message.md +1 -0
- data/docs/MessageContent.md +19 -0
- data/docs/MessagingCampaign.md +28 -0
- data/docs/MessagingCampaignDivisionView.md +16 -0
- data/docs/MessagingCampaignDivisionViewEntityListing.md +22 -0
- data/docs/MessagingCampaignEntityListing.md +22 -0
- data/docs/NluDomainVersion.md +2 -1
- data/docs/NotificationTemplateBody.md +14 -0
- data/docs/NotificationTemplateFooter.md +13 -0
- data/docs/NotificationTemplateHeader.md +16 -0
- data/docs/NotificationTemplateParameter.md +14 -0
- data/docs/NotificationsApi.md +1 -1
- data/docs/OAuthClient.md +2 -0
- data/docs/OAuthClientListing.md +2 -0
- data/docs/OAuthClientRequest.md +2 -0
- data/docs/ObservationValue.md +3 -1
- data/docs/OrgOAuthClient.md +2 -0
- data/docs/OutboundApi.md +881 -76
- data/docs/Permissions.md +0 -2
- data/docs/PhoneCapabilities.md +1 -0
- data/docs/PostTextMessage.md +15 -0
- data/docs/PostTextRequest.md +23 -0
- data/docs/PostTextResponse.md +20 -0
- data/docs/PresenceApi.md +206 -6
- data/docs/PresenceExpand.md +17 -0
- data/docs/QueryRequestClause.md +14 -0
- data/docs/QueryRequestFilter.md +14 -0
- data/docs/QueryRequestPredicate.md +14 -0
- data/docs/QueryResponseData.md +14 -0
- data/docs/QueryResponseGroupedData.md +14 -0
- data/docs/QueryResponseMetric.md +14 -0
- data/docs/QueryResponseStats.md +13 -0
- data/docs/QueueConversationEventTopicAfterCallWork.md +15 -0
- data/docs/QueueConversationEventTopicCall.md +1 -0
- data/docs/QueueConversationEventTopicCallback.md +1 -0
- data/docs/QueueConversationEventTopicChat.md +1 -0
- data/docs/QueueConversationEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationEventTopicEmail.md +1 -0
- data/docs/QueueConversationEventTopicMessage.md +2 -0
- data/docs/QueueConversationEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationEventTopicVideo.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicAfterCallWork.md +15 -0
- data/docs/QueueConversationSocialExpressionEventTopicCall.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCallback.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicChat.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicEmail.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicMessage.md +2 -0
- data/docs/QueueConversationSocialExpressionEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationSocialExpressionEventTopicVideo.md +1 -0
- data/docs/QueueConversationVideoEventTopicAfterCallWork.md +15 -0
- data/docs/QueueConversationVideoEventTopicCall.md +1 -0
- data/docs/QueueConversationVideoEventTopicCallback.md +1 -0
- data/docs/QueueConversationVideoEventTopicChat.md +1 -0
- data/docs/QueueConversationVideoEventTopicCobrowse.md +1 -0
- data/docs/QueueConversationVideoEventTopicEmail.md +1 -0
- data/docs/QueueConversationVideoEventTopicMessage.md +2 -0
- data/docs/QueueConversationVideoEventTopicScreenshare.md +1 -0
- data/docs/QueueConversationVideoEventTopicSocialExpression.md +1 -0
- data/docs/QueueConversationVideoEventTopicVideo.md +1 -0
- data/docs/Recording.md +1 -0
- data/docs/RecordingApi.md +2 -2
- data/docs/ReportingDataExportTopicDataExportNotification.md +1 -0
- data/docs/ReportingExportJobRequest.md +2 -0
- data/docs/ReportingExportJobResponse.md +4 -0
- data/docs/RoutingApi.md +14 -14
- data/docs/SCIMApi.md +92 -104
- data/docs/ScimConfigResourceType.md +2 -2
- data/docs/ScimGenesysUserExternalId.md +14 -0
- data/docs/ScimMetadata.md +2 -2
- data/docs/ScimUserExtensions.md +3 -2
- data/docs/ScimUserRole.md +1 -1
- data/docs/ScimUserRoutingLanguage.md +2 -2
- data/docs/ScimUserRoutingSkill.md +2 -2
- data/docs/ScimV2CreateUser.md +3 -3
- data/docs/ScimV2Group.md +1 -1
- data/docs/ScimV2SchemaAttribute.md +11 -11
- data/docs/ScimV2SchemaDefinition.md +5 -5
- data/docs/ScimV2SchemaListResponse.md +1 -1
- data/docs/ScimV2User.md +4 -4
- data/docs/Screenshare.md +1 -0
- data/docs/SearchApi.md +5 -2
- data/docs/SmsConfig.md +15 -0
- data/docs/SmsPhoneNumberRef.md +14 -0
- data/docs/SocialExpression.md +1 -0
- data/docs/SpeechTextAnalyticsApi.md +147 -0
- data/docs/StatEventFlowOutcomeTopicDatum.md +14 -0
- data/docs/StatEventFlowOutcomeTopicMetric.md +15 -0
- data/docs/StatEventFlowOutcomeTopicStatsNotification.md +14 -0
- data/docs/StatEventFlowTopicDatum.md +14 -0
- data/docs/StatEventFlowTopicMetric.md +15 -0
- data/docs/StatEventFlowTopicStatsNotification.md +14 -0
- data/docs/StatEventWrapUpCodeTopicDatum.md +14 -0
- data/docs/StatEventWrapUpCodeTopicMetric.md +15 -0
- data/docs/StatEventWrapUpCodeTopicStatsNotification.md +14 -0
- data/docs/SurveyForm.md +0 -2
- data/docs/TelephonyProvidersEdgeApi.md +6 -2
- data/docs/TextbotsApi.md +78 -0
- data/docs/TranscriptUrl.md +13 -0
- data/docs/UpdateCoachingAppointmentRequest.md +2 -1
- data/docs/UserRoutingLanguage.md +3 -3
- data/docs/UserRoutingLanguagePost.md +1 -1
- data/docs/UserRoutingSkill.md +1 -1
- data/docs/UserScheduleAdherence.md +1 -0
- data/docs/UserSearchRequest.md +2 -0
- data/docs/UsersApi.md +19 -6
- data/docs/Video.md +1 -0
- data/docs/ViewFilter.md +2 -0
- data/docs/VoicemailUserPolicy.md +1 -0
- data/docs/WemCoachingAppointmentTopicCoachingAppointmentNotification.md +1 -0
- data/docs/WfmBusinessUnitReference.md +14 -0
- data/docs/WfmHistoricalAdherenceResponse.md +1 -0
- data/docs/WfmHistoricalAdherenceResultWrapper.md +15 -0
- data/docs/WfmHistoricalDataUploadPurgeRequestStatusTopicHistoricalDataUploadPurgeRequestUpdate.md +13 -0
- data/docs/WfmHistoricalDataUploadRequestStatusTopicDateTime.md +16 -0
- data/docs/WfmHistoricalDataUploadRequestStatusTopicHistoricalDataUploadRequestUpdate.md +20 -0
- data/docs/WfmScheduleReference.md +16 -0
- data/docs/WfmUserScheduleAdherenceUpdatedMuTopicUriReference.md +14 -0
- data/docs/WfmUserScheduleAdherenceUpdatedMuTopicUserScheduleAdherenceUpdate.md +1 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicQueueReference.md +13 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicUriReference.md +14 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicUserReference.md +13 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTeamTopicUserScheduleAdherenceUpdate.md +28 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTopicUriReference.md +14 -0
- data/docs/WfmUserScheduleAdherenceUpdatedTopicUserScheduleAdherenceUpdate.md +1 -0
- data/lib/purecloudplatformclientv2.rb +91 -0
- data/lib/purecloudplatformclientv2/api/analytics_api.rb +67 -2
- data/lib/purecloudplatformclientv2/api/architect_api.rb +15 -6
- data/lib/purecloudplatformclientv2/api/audit_api.rb +129 -0
- data/lib/purecloudplatformclientv2/api/coaching_api.rb +155 -9
- data/lib/purecloudplatformclientv2/api/conversations_api.rb +79 -4
- data/lib/purecloudplatformclientv2/api/external_contacts_api.rb +305 -13
- data/lib/purecloudplatformclientv2/api/journey_api.rb +92 -0
- data/lib/purecloudplatformclientv2/api/language_understanding_api.rb +191 -32
- data/lib/purecloudplatformclientv2/api/outbound_api.rb +1215 -155
- data/lib/purecloudplatformclientv2/api/presence_api.rb +213 -8
- data/lib/purecloudplatformclientv2/api/recording_api.rb +3 -3
- data/lib/purecloudplatformclientv2/api/routing_api.rb +2 -2
- data/lib/purecloudplatformclientv2/api/scim_api.rb +74 -74
- data/lib/purecloudplatformclientv2/api/search_api.rb +13 -0
- data/lib/purecloudplatformclientv2/api/speech_text_analytics_api.rb +167 -0
- data/lib/purecloudplatformclientv2/api/telephony_providers_edge_api.rb +18 -0
- data/lib/purecloudplatformclientv2/api/textbots_api.rb +92 -0
- data/lib/purecloudplatformclientv2/api/users_api.rb +78 -0
- data/lib/purecloudplatformclientv2/api_client.rb +1 -1
- data/lib/purecloudplatformclientv2/models/acw_settings.rb +2 -2
- data/lib/purecloudplatformclientv2/models/after_call_work.rb +267 -0
- data/lib/purecloudplatformclientv2/models/amazon_lex_request.rb +232 -0
- data/lib/purecloudplatformclientv2/models/analytics_proposed_agent.rb +228 -0
- data/lib/purecloudplatformclientv2/models/analytics_session.rb +178 -4
- data/lib/purecloudplatformclientv2/models/array_node.rb +54 -54
- data/lib/purecloudplatformclientv2/models/audit_log_message.rb +6 -6
- data/lib/purecloudplatformclientv2/models/audit_query_entity.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_query_execution_status_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_query_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_query_service.rb +2 -2
- data/lib/purecloudplatformclientv2/models/audit_realtime_query_request.rb +360 -0
- data/lib/purecloudplatformclientv2/models/audit_realtime_query_results_response.rb +303 -0
- data/lib/purecloudplatformclientv2/models/available_topic.rb +32 -4
- data/lib/purecloudplatformclientv2/models/biography.rb +32 -4
- data/lib/purecloudplatformclientv2/models/bu_agent_schedules_query_response.rb +30 -4
- data/lib/purecloudplatformclientv2/models/button_component.rb +281 -0
- data/lib/purecloudplatformclientv2/models/call.rb +30 -4
- data/lib/purecloudplatformclientv2/models/call_basic.rb +30 -4
- data/lib/purecloudplatformclientv2/models/callback.rb +30 -4
- data/lib/purecloudplatformclientv2/models/callback_basic.rb +30 -4
- data/lib/purecloudplatformclientv2/models/coaching_appointment_aggregate_request.rb +294 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_aggregate_response.rb +204 -0
- data/lib/purecloudplatformclientv2/models/coaching_appointment_response.rb +27 -1
- data/lib/purecloudplatformclientv2/models/coaching_notification.rb +1 -1
- data/lib/purecloudplatformclientv2/models/cobrowsesession.rb +30 -4
- data/lib/purecloudplatformclientv2/models/common_campaign.rb +320 -0
- data/lib/purecloudplatformclientv2/models/common_campaign_division_view.rb +320 -0
- data/lib/purecloudplatformclientv2/models/common_campaign_division_view_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/common_campaign_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/contact.rb +29 -4
- data/lib/purecloudplatformclientv2/models/content_actions.rb +309 -0
- data/lib/purecloudplatformclientv2/models/content_attachment.rb +378 -0
- data/lib/purecloudplatformclientv2/models/content_generic.rb +361 -0
- data/lib/purecloudplatformclientv2/models/content_list.rb +375 -0
- data/lib/purecloudplatformclientv2/models/content_location.rb +307 -0
- data/lib/purecloudplatformclientv2/models/content_notification_template.rb +312 -0
- data/lib/purecloudplatformclientv2/models/content_quick_reply.rb +300 -0
- data/lib/purecloudplatformclientv2/models/conversation_aggregate_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/conversation_association.rb +1 -1
- data/lib/purecloudplatformclientv2/models/conversation_chat.rb +30 -4
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/conversation_message_event_topic_message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/conversation_metrics.rb +254 -0
- data/lib/purecloudplatformclientv2/models/create_coaching_appointment_request.rb +1 -1
- data/lib/purecloudplatformclientv2/models/create_outbound_messaging_conversation_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/cursor_contact_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/cursor_note_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/cursor_organization_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/cursor_relationship_listing.rb +278 -0
- data/lib/purecloudplatformclientv2/models/dependency.rb +2 -2
- data/lib/purecloudplatformclientv2/models/dependency_object.rb +2 -2
- data/lib/purecloudplatformclientv2/models/edge_group.rb +27 -1
- data/lib/purecloudplatformclientv2/models/education.rb +304 -0
- data/lib/purecloudplatformclientv2/models/email.rb +30 -4
- data/lib/purecloudplatformclientv2/models/entity_listing.rb +4 -104
- data/lib/purecloudplatformclientv2/models/event_message.rb +2 -2
- data/lib/purecloudplatformclientv2/models/external_organization_trustor_link.rb +8 -34
- data/lib/purecloudplatformclientv2/models/facebook_integration_update_request.rb +228 -0
- data/lib/purecloudplatformclientv2/models/flow_aggregate_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/google_dialogflow_custom_settings.rb +202 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_actuals.rb +268 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_day_metrics.rb +462 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb +466 -0
- data/lib/purecloudplatformclientv2/models/historical_adherence_query_result.rb +430 -0
- data/lib/purecloudplatformclientv2/models/intent_feedback.rb +2 -2
- data/lib/purecloudplatformclientv2/models/ip_address_range.rb +2 -2
- data/lib/purecloudplatformclientv2/models/journey_aggregate_data_container.rb +231 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_clause.rb +254 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_filter.rb +277 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_predicate.rb +348 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregate_query_response.rb +203 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregation_query.rb +435 -0
- data/lib/purecloudplatformclientv2/models/journey_aggregation_view.rb +323 -0
- data/lib/purecloudplatformclientv2/models/json_node.rb +54 -54
- data/lib/purecloudplatformclientv2/models/knowledge_search_request.rb +0 -15
- data/lib/purecloudplatformclientv2/models/library.rb +2 -2
- data/lib/purecloudplatformclientv2/models/list_item_component.rb +373 -0
- data/lib/purecloudplatformclientv2/models/message.rb +32 -6
- data/lib/purecloudplatformclientv2/models/message_content.rb +378 -0
- data/lib/purecloudplatformclientv2/models/message_data.rb +2 -2
- data/lib/purecloudplatformclientv2/models/message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/messaging_campaign.rb +621 -0
- data/lib/purecloudplatformclientv2/models/messaging_campaign_division_view.rb +279 -0
- data/lib/purecloudplatformclientv2/models/messaging_campaign_division_view_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/messaging_campaign_entity_listing.rb +428 -0
- data/lib/purecloudplatformclientv2/models/messaging_integration.rb +2 -2
- data/lib/purecloudplatformclientv2/models/messaging_sticker.rb +2 -2
- data/lib/purecloudplatformclientv2/models/nlu_domain_version.rb +32 -1
- data/lib/purecloudplatformclientv2/models/notification_template_body.rb +236 -0
- data/lib/purecloudplatformclientv2/models/notification_template_footer.rb +203 -0
- data/lib/purecloudplatformclientv2/models/notification_template_header.rb +302 -0
- data/lib/purecloudplatformclientv2/models/notification_template_parameter.rb +234 -0
- data/lib/purecloudplatformclientv2/models/o_auth_client.rb +67 -1
- data/lib/purecloudplatformclientv2/models/o_auth_client_listing.rb +67 -1
- data/lib/purecloudplatformclientv2/models/o_auth_client_request.rb +70 -4
- data/lib/purecloudplatformclientv2/models/observation_value.rb +70 -2
- data/lib/purecloudplatformclientv2/models/org_o_auth_client.rb +67 -1
- data/lib/purecloudplatformclientv2/models/participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/participant_basic.rb +2 -2
- data/lib/purecloudplatformclientv2/models/permissions.rb +1 -52
- data/lib/purecloudplatformclientv2/models/phone_capabilities.rb +29 -4
- data/lib/purecloudplatformclientv2/models/post_text_message.rb +275 -0
- data/lib/purecloudplatformclientv2/models/post_text_request.rb +482 -0
- data/lib/purecloudplatformclientv2/models/post_text_response.rb +413 -0
- data/lib/purecloudplatformclientv2/models/presence_expand.rb +309 -0
- data/lib/purecloudplatformclientv2/models/query_request_clause.rb +254 -0
- data/lib/purecloudplatformclientv2/models/query_request_filter.rb +254 -0
- data/lib/purecloudplatformclientv2/models/query_request_predicate.rb +252 -0
- data/lib/purecloudplatformclientv2/models/query_response_data.rb +230 -0
- data/lib/purecloudplatformclientv2/models/query_response_grouped_data.rb +232 -0
- data/lib/purecloudplatformclientv2/models/query_response_metric.rb +242 -0
- data/lib/purecloudplatformclientv2/models/query_response_stats.rb +202 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_message_event_topic_message_media_participant.rb +2 -2
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_social_expression_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_after_call_work.rb +265 -0
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_call.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_callback.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_chat.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_cobrowse.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_email.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_message.rb +53 -3
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_screenshare.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_social_expression.rb +26 -1
- data/lib/purecloudplatformclientv2/models/queue_conversation_video_event_topic_video.rb +26 -1
- data/lib/purecloudplatformclientv2/models/recipient.rb +2 -2
- data/lib/purecloudplatformclientv2/models/recording.rb +41 -1
- data/lib/purecloudplatformclientv2/models/reporting_data_export_topic_data_export_notification.rb +26 -1
- data/lib/purecloudplatformclientv2/models/reporting_export_job_request.rb +53 -1
- data/lib/purecloudplatformclientv2/models/reporting_export_job_response.rb +109 -1
- data/lib/purecloudplatformclientv2/models/response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/schedule_generation_message.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_config_resource_type.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_genesys_user_external_id.rb +229 -0
- data/lib/purecloudplatformclientv2/models/scim_metadata.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_phone_number.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_user_extensions.rb +35 -7
- data/lib/purecloudplatformclientv2/models/scim_user_role.rb +1 -1
- data/lib/purecloudplatformclientv2/models/scim_user_routing_language.rb +3 -3
- data/lib/purecloudplatformclientv2/models/scim_user_routing_skill.rb +3 -3
- data/lib/purecloudplatformclientv2/models/scim_v2_create_user.rb +3 -2
- data/lib/purecloudplatformclientv2/models/scim_v2_enterprise_user.rb +1 -1
- data/lib/purecloudplatformclientv2/models/scim_v2_group.rb +1 -1
- data/lib/purecloudplatformclientv2/models/scim_v2_schema_attribute.rb +12 -12
- data/lib/purecloudplatformclientv2/models/scim_v2_schema_definition.rb +6 -6
- data/lib/purecloudplatformclientv2/models/scim_v2_schema_list_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/scim_v2_user.rb +4 -3
- data/lib/purecloudplatformclientv2/models/screenshare.rb +30 -4
- data/lib/purecloudplatformclientv2/models/segment_detail_query_predicate.rb +2 -2
- data/lib/purecloudplatformclientv2/models/send_agentless_outbound_message_request.rb +2 -2
- data/lib/purecloudplatformclientv2/models/send_agentless_outbound_message_response.rb +2 -2
- data/lib/purecloudplatformclientv2/models/sms_config.rb +269 -0
- data/lib/purecloudplatformclientv2/models/sms_phone_number_ref.rb +232 -0
- data/lib/purecloudplatformclientv2/models/social_expression.rb +30 -4
- data/lib/purecloudplatformclientv2/models/stat_event_flow_outcome_topic_datum.rb +228 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_outcome_topic_metric.rb +253 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_outcome_topic_stats_notification.rb +230 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_topic_datum.rb +228 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_topic_metric.rb +253 -0
- data/lib/purecloudplatformclientv2/models/stat_event_flow_topic_stats_notification.rb +230 -0
- data/lib/purecloudplatformclientv2/models/stat_event_wrap_up_code_topic_datum.rb +228 -0
- data/lib/purecloudplatformclientv2/models/stat_event_wrap_up_code_topic_metric.rb +253 -0
- data/lib/purecloudplatformclientv2/models/stat_event_wrap_up_code_topic_stats_notification.rb +230 -0
- data/lib/purecloudplatformclientv2/models/survey_form.rb +1 -53
- data/lib/purecloudplatformclientv2/models/transcript_url.rb +202 -0
- data/lib/purecloudplatformclientv2/models/update_coaching_appointment_request.rb +45 -5
- data/lib/purecloudplatformclientv2/models/user_routing_language.rb +4 -4
- data/lib/purecloudplatformclientv2/models/user_routing_language_post.rb +1 -1
- data/lib/purecloudplatformclientv2/models/user_routing_skill.rb +1 -1
- data/lib/purecloudplatformclientv2/models/user_schedule_adherence.rb +27 -1
- data/lib/purecloudplatformclientv2/models/user_search_request.rb +70 -4
- data/lib/purecloudplatformclientv2/models/video.rb +30 -4
- data/lib/purecloudplatformclientv2/models/view_filter.rb +60 -4
- data/lib/purecloudplatformclientv2/models/voicemail_user_policy.rb +30 -4
- data/lib/purecloudplatformclientv2/models/wem_coaching_appointment_topic_coaching_appointment_notification.rb +33 -8
- data/lib/purecloudplatformclientv2/models/wfm_business_unit_reference.rb +233 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_adherence_response.rb +27 -1
- data/lib/purecloudplatformclientv2/models/wfm_historical_adherence_result_wrapper.rb +258 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_data_upload_purge_request_status_topic_historical_data_upload_purge_request_update.rb +215 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_data_upload_request_status_topic_date_time.rb +276 -0
- data/lib/purecloudplatformclientv2/models/wfm_historical_data_upload_request_status_topic_historical_data_upload_request_update.rb +390 -0
- data/lib/purecloudplatformclientv2/models/wfm_schedule_reference.rb +295 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_mu_topic_uri_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_mu_topic_user_schedule_adherence_update.rb +26 -1
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_queue_reference.rb +201 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_uri_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_user_reference.rb +201 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_team_topic_user_schedule_adherence_update.rb +606 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_topic_uri_reference.rb +226 -0
- data/lib/purecloudplatformclientv2/models/wfm_user_schedule_adherence_updated_topic_user_schedule_adherence_update.rb +26 -1
- data/lib/purecloudplatformclientv2/version.rb +1 -1
- metadata +185 -3
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# A rating from 0.0 to 5.0 that indicates how adept an agent is at a particular skill. When \"Best available skills\" is enabled for a queue in Genesys Cloud, ACD interactions in that queue are routed to agents with higher proficiency ratings.
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[id, name, user, management_unit, scheduled_activity_category, system_presence, organization_secondary_presence_id, routing_status, actual_activity_category, is_out_of_office, adherence_state, impact, time_of_adherence_change, presence_update_time, active_queues, active_queues_modified_time, removed_from_management_unit, self_uri].hash
|
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[id, name, user, management_unit, team, scheduled_activity_category, system_presence, organization_secondary_presence_id, routing_status, actual_activity_category, is_out_of_office, adherence_state, impact, time_of_adherence_change, presence_update_time, active_queues, active_queues_modified_time, removed_from_management_unit, self_uri].hash
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# build the object from hash
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# Call wrap up or disposition data.
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attr_accessor :after_call_work
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|
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|
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:'_self' => :'Address',
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|
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|
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|
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|
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@@ -509,7 +534,8 @@ module PureCloud
|
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|
peer_id == o.peer_id &&
|
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|
msids == o.msids &&
|
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|
_self == o._self &&
|
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|
-
wrapup == o.wrapup
|
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|
+
wrapup == o.wrapup &&
|
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|
+
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|
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539
|
end
|
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|
|
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541
|
# @see the `==` method
|
@@ -521,7 +547,7 @@ module PureCloud
|
|
521
547
|
# Calculates hash code according to all attributes.
|
522
548
|
# @return [Fixnum] Hash code
|
523
549
|
def hash
|
524
|
-
[state, id, context, audio_muted, video_muted, sharing_screen, peer_count, disconnect_type, start_alerting_time, connected_time, disconnected_time, provider, peer_id, msids, _self, wrapup].hash
|
550
|
+
[state, id, context, audio_muted, video_muted, sharing_screen, peer_count, disconnect_type, start_alerting_time, connected_time, disconnected_time, provider, peer_id, msids, _self, wrapup, after_call_work].hash
|
525
551
|
end
|
526
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|
|
527
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|
# build the object from hash
|
@@ -258,6 +258,12 @@ module PureCloud
|
|
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|
# An interval of time to filter for scheduled callbacks. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss
|
259
259
|
attr_accessor :callback_interval
|
260
260
|
|
261
|
+
# A list of routing types used
|
262
|
+
attr_accessor :used_routing_types
|
263
|
+
|
264
|
+
# A list of routing types requested
|
265
|
+
attr_accessor :requested_routing_types
|
266
|
+
|
261
267
|
# Attribute mapping from ruby-style variable name to JSON key.
|
262
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|
def self.attribute_map
|
263
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|
{
|
@@ -420,7 +426,11 @@ module PureCloud
|
|
420
426
|
|
421
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|
:'callback_number_list' => :'callbackNumberList',
|
422
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|
|
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|
-
:'callback_interval' => :'callbackInterval'
|
429
|
+
:'callback_interval' => :'callbackInterval',
|
430
|
+
|
431
|
+
:'used_routing_types' => :'usedRoutingTypes',
|
432
|
+
|
433
|
+
:'requested_routing_types' => :'requestedRoutingTypes'
|
424
434
|
|
425
435
|
}
|
426
436
|
end
|
@@ -587,7 +597,11 @@ module PureCloud
|
|
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597
|
|
588
598
|
:'callback_number_list' => :'Array<String>',
|
589
599
|
|
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|
-
:'callback_interval' => :'String'
|
600
|
+
:'callback_interval' => :'String',
|
601
|
+
|
602
|
+
:'used_routing_types' => :'Array<String>',
|
603
|
+
|
604
|
+
:'requested_routing_types' => :'Array<String>'
|
591
605
|
|
592
606
|
}
|
593
607
|
end
|
@@ -1437,6 +1451,28 @@ module PureCloud
|
|
1437
1451
|
end
|
1438
1452
|
|
1439
1453
|
|
1454
|
+
if attributes.has_key?(:'usedRoutingTypes')
|
1455
|
+
|
1456
|
+
if (value = attributes[:'usedRoutingTypes']).is_a?(Array)
|
1457
|
+
self.used_routing_types = value
|
1458
|
+
end
|
1459
|
+
|
1460
|
+
|
1461
|
+
|
1462
|
+
end
|
1463
|
+
|
1464
|
+
|
1465
|
+
if attributes.has_key?(:'requestedRoutingTypes')
|
1466
|
+
|
1467
|
+
if (value = attributes[:'requestedRoutingTypes']).is_a?(Array)
|
1468
|
+
self.requested_routing_types = value
|
1469
|
+
end
|
1470
|
+
|
1471
|
+
|
1472
|
+
|
1473
|
+
end
|
1474
|
+
|
1475
|
+
|
1440
1476
|
end
|
1441
1477
|
|
1442
1478
|
# Show invalid properties with the reasons. Usually used together with valid?
|
@@ -1763,6 +1799,14 @@ module PureCloud
|
|
1763
1799
|
|
1764
1800
|
|
1765
1801
|
|
1802
|
+
|
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|
+
|
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|
+
|
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|
+
|
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|
+
|
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|
+
|
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|
+
|
1809
|
+
|
1766
1810
|
|
1767
1811
|
|
1768
1812
|
|
@@ -2164,6 +2208,16 @@ module PureCloud
|
|
2164
2208
|
|
2165
2209
|
|
2166
2210
|
|
2211
|
+
|
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|
+
|
2213
|
+
|
2214
|
+
|
2215
|
+
|
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|
+
|
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|
+
|
2218
|
+
|
2219
|
+
|
2220
|
+
|
2167
2221
|
|
2168
2222
|
|
2169
2223
|
|
@@ -2259,7 +2313,9 @@ module PureCloud
|
|
2259
2313
|
flow_out_types == o.flow_out_types &&
|
2260
2314
|
provider_list == o.provider_list &&
|
2261
2315
|
callback_number_list == o.callback_number_list &&
|
2262
|
-
callback_interval == o.callback_interval
|
2316
|
+
callback_interval == o.callback_interval &&
|
2317
|
+
used_routing_types == o.used_routing_types &&
|
2318
|
+
requested_routing_types == o.requested_routing_types
|
2263
2319
|
end
|
2264
2320
|
|
2265
2321
|
# @see the `==` method
|
@@ -2271,7 +2327,7 @@ module PureCloud
|
|
2271
2327
|
# Calculates hash code according to all attributes.
|
2272
2328
|
# @return [Fixnum] Hash code
|
2273
2329
|
def hash
|
2274
|
-
[media_types, queue_ids, skill_ids, skill_groups, language_ids, language_groups, directions, originating_directions, wrap_up_codes, dnis_list, session_dnis_list, filter_queues_by_user_ids, filter_users_by_queue_ids, user_ids, address_tos, address_froms, outbound_campaign_ids, outbound_contact_list_ids, contact_ids, external_contact_ids, external_org_ids, ani_list, durations_milliseconds, acd_durations_milliseconds, talk_durations_milliseconds, acw_durations_milliseconds, handle_durations_milliseconds, hold_durations_milliseconds, abandon_durations_milliseconds, evaluation_score, evaluation_critical_score, evaluation_form_ids, evaluated_agent_ids, evaluator_ids, transferred, abandoned, answered, message_types, division_ids, survey_form_ids, survey_total_score, survey_nps_score, mos, survey_question_group_score, survey_promoter_score, survey_form_context_ids, conversation_ids, sip_call_ids, is_ended, is_surveyed, survey_scores, promoter_scores, is_campaign, survey_statuses, conversation_properties, is_blind_transferred, is_consulted, is_consult_transferred, remote_participants, flow_ids, flow_outcome_ids, flow_outcome_values, flow_destination_types, flow_disconnect_reasons, flow_types, flow_entry_types, flow_entry_reasons, flow_versions, group_ids, has_journey_customer_id, has_journey_action_map_id, has_journey_visit_id, has_media, role_ids, reports_tos, location_ids, flow_out_types, provider_list, callback_number_list, callback_interval].hash
|
2330
|
+
[media_types, queue_ids, skill_ids, skill_groups, language_ids, language_groups, directions, originating_directions, wrap_up_codes, dnis_list, session_dnis_list, filter_queues_by_user_ids, filter_users_by_queue_ids, user_ids, address_tos, address_froms, outbound_campaign_ids, outbound_contact_list_ids, contact_ids, external_contact_ids, external_org_ids, ani_list, durations_milliseconds, acd_durations_milliseconds, talk_durations_milliseconds, acw_durations_milliseconds, handle_durations_milliseconds, hold_durations_milliseconds, abandon_durations_milliseconds, evaluation_score, evaluation_critical_score, evaluation_form_ids, evaluated_agent_ids, evaluator_ids, transferred, abandoned, answered, message_types, division_ids, survey_form_ids, survey_total_score, survey_nps_score, mos, survey_question_group_score, survey_promoter_score, survey_form_context_ids, conversation_ids, sip_call_ids, is_ended, is_surveyed, survey_scores, promoter_scores, is_campaign, survey_statuses, conversation_properties, is_blind_transferred, is_consulted, is_consult_transferred, remote_participants, flow_ids, flow_outcome_ids, flow_outcome_values, flow_destination_types, flow_disconnect_reasons, flow_types, flow_entry_types, flow_entry_reasons, flow_versions, group_ids, has_journey_customer_id, has_journey_action_map_id, has_journey_visit_id, has_media, role_ids, reports_tos, location_ids, flow_out_types, provider_list, callback_number_list, callback_interval, used_routing_types, requested_routing_types].hash
|
2275
2331
|
end
|
2276
2332
|
|
2277
2333
|
# build the object from hash
|