purecloudplatformclientv2 24.0.0 → 25.0.0

data/docs/WebChatDeployment.md

@@ -0,0 +1,19 @@
+---
+title: WebChatDeployment
+---
+## PureCloud::WebChatDeployment
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **id** | **String** | The globally unique identifier for the object. | [optional] |
+| **name** | **String** |  | [optional] |
+| **description** | **String** |  | [optional] |
+| **authentication_required** | **BOOLEAN** |  | [optional] |
+| **authentication_url** | **String** | URL for third party service authenticating webchat clients. See https://github.com/MyPureCloud/authenticated-web-chat-server-examples | [optional] |
+| **disabled** | **BOOLEAN** |  | [optional] |
+| **self_uri** | **String** | The URI for this object | [optional] |
+{: class="table table-striped"}
+
+

data/docs/WebChatDeploymentEntityListing.md

@@ -0,0 +1,15 @@
+---
+title: WebChatDeploymentEntityListing
+---
+## PureCloud::WebChatDeploymentEntityListing
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **total** | **Integer** |  | [optional] |
+| **entities** | [**Array<WebChatDeployment>**](WebChatDeployment.html) |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/WebChatSettings.md

@@ -0,0 +1,13 @@
+---
+title: WebChatSettings
+---
+## PureCloud::WebChatSettings
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **require_deployment** | **BOOLEAN** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/WfmMoveAgentsCompleteNotification.md

@@ -0,0 +1,15 @@
+---
+title: WfmMoveAgentsCompleteNotification
+---
+## PureCloud::WfmMoveAgentsCompleteNotification
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **requesting_user** | [**DocumentDataV2NotificationWorkspace**](DocumentDataV2NotificationWorkspace.html) |  | [optional] |
+| **destination_management_unit** | [**DocumentDataV2NotificationWorkspace**](DocumentDataV2NotificationWorkspace.html) |  | [optional] |
+| **move_agent_results** | [**Array<WfmMoveAgentsCompleteNotificationMoveAgentResults>**](WfmMoveAgentsCompleteNotificationMoveAgentResults.html) |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/WfmMoveAgentsCompleteNotificationManagementUnit.md

@@ -0,0 +1,13 @@
+---
+title: WfmMoveAgentsCompleteNotificationManagementUnit
+---
+## PureCloud::WfmMoveAgentsCompleteNotificationManagementUnit
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **id** | **String** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/WfmMoveAgentsCompleteNotificationMoveAgentResults.md

@@ -0,0 +1,14 @@
+---
+title: WfmMoveAgentsCompleteNotificationMoveAgentResults
+---
+## PureCloud::WfmMoveAgentsCompleteNotificationMoveAgentResults
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **user** | [**WfmMoveAgentsCompleteNotificationUser**](WfmMoveAgentsCompleteNotificationUser.html) |  | [optional] |
+| **move_agent_result** | **String** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/WfmMoveAgentsCompleteNotificationUser.md

@@ -0,0 +1,13 @@
+---
+title: WfmMoveAgentsCompleteNotificationUser
+---
+## PureCloud::WfmMoveAgentsCompleteNotificationUser
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **id** | **String** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/WfmMoveAgentsCompleteNotificationWfmMoveAgentData.md

@@ -0,0 +1,14 @@
+---
+title: WfmMoveAgentsCompleteNotificationWfmMoveAgentData
+---
+## PureCloud::WfmMoveAgentsCompleteNotificationWfmMoveAgentData
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **user** | [**WfmMoveAgentsCompleteNotificationUser**](WfmMoveAgentsCompleteNotificationUser.html) |  | [optional] |
+| **move_agent_result** | **String** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/WfmUpdateAgentDetailsCompleteNotification.md

@@ -0,0 +1,13 @@
+---
+title: WfmUpdateAgentDetailsCompleteNotification
+---
+## PureCloud::WfmUpdateAgentDetailsCompleteNotification
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **result** | **String** |  | [optional] |
+{: class="table table-striped"}
+
+

data/docs/WorkspaceEntityListing.md

@@ -11,11 +11,11 @@ title: WorkspaceEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/WorkspaceMemberEntityListing.md

@@ -11,11 +11,11 @@ title: WorkspaceMemberEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/WrapupCodeEntityListing.md

@@ -11,11 +11,11 @@ title: WrapupCodeEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/lib/purecloudplatformclientv2.rb

@@ -70,6 +70,7 @@ require 'purecloudplatformclientv2/models/analytics_query_filter'
 require 'purecloudplatformclientv2/models/analytics_query_predicate'
 require 'purecloudplatformclientv2/models/analytics_routing_status_record'
 require 'purecloudplatformclientv2/models/analytics_session'
+require 'purecloudplatformclientv2/models/analytics_session_metric'
 require 'purecloudplatformclientv2/models/analytics_user_detail'
 require 'purecloudplatformclientv2/models/analytics_user_details_query_response'
 require 'purecloudplatformclientv2/models/analytics_user_presence_record'
@@ -415,6 +416,7 @@ require 'purecloudplatformclientv2/models/domain_entity'
 require 'purecloudplatformclientv2/models/domain_entity_listing'
 require 'purecloudplatformclientv2/models/domain_entity_listing_evaluation_form'
 require 'purecloudplatformclientv2/models/domain_entity_listing_query_result'
+require 'purecloudplatformclientv2/models/domain_entity_listing_survey_form'
 require 'purecloudplatformclientv2/models/domain_logical_interface'
 require 'purecloudplatformclientv2/models/domain_network_address'
 require 'purecloudplatformclientv2/models/domain_network_command_response'
@@ -789,6 +791,7 @@ require 'purecloudplatformclientv2/models/prompt_resource_notification_notificat
 require 'purecloudplatformclientv2/models/property_index_request'
 require 'purecloudplatformclientv2/models/provision_info'
 require 'purecloudplatformclientv2/models/publish_draft_input'
+require 'purecloudplatformclientv2/models/publish_form'
 require 'purecloudplatformclientv2/models/pure_cloud'
 require 'purecloudplatformclientv2/models/qualifier_mapping_observation_query_response'
 require 'purecloudplatformclientv2/models/quality_audit'
@@ -943,6 +946,8 @@ require 'purecloudplatformclientv2/models/street_address'
 require 'purecloudplatformclientv2/models/subscriber_response'
 require 'purecloudplatformclientv2/models/suggest_search_criteria'
 require 'purecloudplatformclientv2/models/suggest_search_request'
+require 'purecloudplatformclientv2/models/survey_form'
+require 'purecloudplatformclientv2/models/survey_form_entity_listing'
 require 'purecloudplatformclientv2/models/system_presence'
 require 'purecloudplatformclientv2/models/system_prompt'
 require 'purecloudplatformclientv2/models/system_prompt_asset'
@@ -1088,10 +1093,19 @@ require 'purecloudplatformclientv2/models/voicemail_search_criteria'
 require 'purecloudplatformclientv2/models/voicemail_search_request'
 require 'purecloudplatformclientv2/models/voicemail_user_policy'
 require 'purecloudplatformclientv2/models/voicemails_search_response'
+require 'purecloudplatformclientv2/models/web_chat_deployment'
+require 'purecloudplatformclientv2/models/web_chat_deployment_entity_listing'
+require 'purecloudplatformclientv2/models/web_chat_settings'
 require 'purecloudplatformclientv2/models/wfm_historical_adherence_calculations_complete_notice_notification'
 require 'purecloudplatformclientv2/models/wfm_historical_adherence_query'
 require 'purecloudplatformclientv2/models/wfm_historical_adherence_response'
 require 'purecloudplatformclientv2/models/wfm_intraday_queue_listing'
+require 'purecloudplatformclientv2/models/wfm_move_agents_complete_notification'
+require 'purecloudplatformclientv2/models/wfm_move_agents_complete_notification_management_unit'
+require 'purecloudplatformclientv2/models/wfm_move_agents_complete_notification_move_agent_results'
+require 'purecloudplatformclientv2/models/wfm_move_agents_complete_notification_user'
+require 'purecloudplatformclientv2/models/wfm_move_agents_complete_notification_wfm_move_agent_data'
+require 'purecloudplatformclientv2/models/wfm_update_agent_details_complete_notification'
 require 'purecloudplatformclientv2/models/wfm_user_entity_listing'
 require 'purecloudplatformclientv2/models/wfm_versioned_entity_metadata'
 require 'purecloudplatformclientv2/models/workspace'
@@ -1147,6 +1161,7 @@ require 'purecloudplatformclientv2/api/user_recordings_api'
 require 'purecloudplatformclientv2/api/users_api'
 require 'purecloudplatformclientv2/api/utilities_api'
 require 'purecloudplatformclientv2/api/voicemail_api'
+require 'purecloudplatformclientv2/api/web_chat_api'
 require 'purecloudplatformclientv2/api/workforce_management_api'
 
 module PureCloud

data/lib/purecloudplatformclientv2/api/conversations_api.rb

@@ -5828,7 +5828,7 @@ module PureCloud
       return data, status_code, headers
     end
 
-    # Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based.This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
+    # Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
     # 
     # @param conversation_id conversationId
     # @param body Send external email reply
@@ -5839,7 +5839,7 @@ module PureCloud
       return data
     end
 
-    # Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based.This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
+    # Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
     # 
     # @param conversation_id conversationId
     # @param body Send external email reply
@@ -6063,7 +6063,7 @@ module PureCloud
     end
 
     # Create an email conversation
-    # 
+    # If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.
     # @param body Create email request
     # @param [Hash] opts the optional parameters
     # @return [EmailConversation]
@@ -6073,7 +6073,7 @@ module PureCloud
     end
 
     # Create an email conversation
-    # 
+    # If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.
     # @param body Create email request
     # @param [Hash] opts the optional parameters
     # @return [Array<(EmailConversation, Fixnum, Hash)>] EmailConversation data, response status code and response headers

data/lib/purecloudplatformclientv2/api/outbound_api.rb

@@ -4815,8 +4815,9 @@ module PureCloud
     # @param contact_list_id Contact List ID
     # @param body Contact
     # @param [Hash] opts the optional parameters
-    # @option opts [BOOLEAN] :priority Contact priority.  True means the contact(s) will be dialed next, false means the contact will go to the end of the contact queue.
-    # @option opts [BOOLEAN] :clear_system_data Clear system data.  True means the system data stored on the contact will be cleared if the contact already exists (attempts, callable status, etc), false means it won't.
+    # @option opts [BOOLEAN] :priority Contact priority. True means the contact(s) will be dialed next; false means the contact will go to the end of the contact queue.
+    # @option opts [BOOLEAN] :clear_system_data Clear system data. True means the system columns (attempts, callable status, etc) stored on the contact will be cleared if the contact already exists; false means they won't.
+    # @option opts [BOOLEAN] :do_not_queue Do not queue. True means that updated contacts will not have their positions in the queue altered, so contacts that have already been dialed will not be redialed; False means that updated contacts will be requeued, according to the 'priority' parameter.
     # @return [Array<DialerContact>]
     def post_outbound_contactlist_contacts(contact_list_id, body, opts = {})
       data, _status_code, _headers = post_outbound_contactlist_contacts_with_http_info(contact_list_id, body, opts)
@@ -4828,8 +4829,9 @@ module PureCloud
     # @param contact_list_id Contact List ID
     # @param body Contact
     # @param [Hash] opts the optional parameters
-    # @option opts [BOOLEAN] :priority Contact priority.  True means the contact(s) will be dialed next, false means the contact will go to the end of the contact queue.
-    # @option opts [BOOLEAN] :clear_system_data Clear system data.  True means the system data stored on the contact will be cleared if the contact already exists (attempts, callable status, etc), false means it won&#39;t.
+    # @option opts [BOOLEAN] :priority Contact priority. True means the contact(s) will be dialed next; false means the contact will go to the end of the contact queue.
+    # @option opts [BOOLEAN] :clear_system_data Clear system data. True means the system columns (attempts, callable status, etc) stored on the contact will be cleared if the contact already exists; false means they won&#39;t.
+    # @option opts [BOOLEAN] :do_not_queue Do not queue. True means that updated contacts will not have their positions in the queue altered, so contacts that have already been dialed will not be redialed; False means that updated contacts will be requeued, according to the &#39;priority&#39; parameter.
     # @return [Array<(Array<DialerContact>, Fixnum, Hash)>] Array<DialerContact> data, response status code and response headers
     def post_outbound_contactlist_contacts_with_http_info(contact_list_id, body, opts = {})
       if @api_client.config.debugging
@@ -4861,6 +4863,12 @@ module PureCloud
       
       
       
+      
+      
+      
+      
+      
+      
       
       
       
@@ -4871,6 +4879,7 @@ module PureCloud
       query_params = {}
       query_params[:'priority'] = opts[:'priority'] if opts[:'priority']
       query_params[:'clearSystemData'] = opts[:'clear_system_data'] if opts[:'clear_system_data']
+      query_params[:'doNotQueue'] = opts[:'do_not_queue'] if opts[:'do_not_queue']
 
       # header parameters
       header_params = {}

data/lib/purecloudplatformclientv2/api/quality_api.rb

@@ -248,6 +248,134 @@ module PureCloud
       return data, status_code, headers
     end
 
+    # Delete an evaluation form.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_quality_forms_evaluation(form_id, opts = {})
+      delete_quality_forms_evaluation_with_http_info(form_id, opts)
+      return nil
+    end
+
+    # Delete an evaluation form.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_quality_forms_evaluation_with_http_info(form_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.delete_quality_forms_evaluation ..."
+      end
+      
+      
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.delete_quality_forms_evaluation" if form_id.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/forms/evaluations/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#delete_quality_forms_evaluation\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Delete a survey form.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @return [nil]
+    def delete_quality_forms_survey(form_id, opts = {})
+      delete_quality_forms_survey_with_http_info(form_id, opts)
+      return nil
+    end
+
+    # Delete a survey form.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(nil, Fixnum, Hash)>] nil, response status code and response headers
+    def delete_quality_forms_survey_with_http_info(form_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.delete_quality_forms_survey ..."
+      end
+      
+      
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.delete_quality_forms_survey" if form_id.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/forms/surveys/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:DELETE, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names)
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#delete_quality_forms_survey\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
     # Delete a keywordSet by id.
     # 
     # @param keyword_set_id KeywordSet ID
@@ -1628,36 +1756,36 @@ module PureCloud
       return data, status_code, headers
     end
 
-    # Get a keywordSet by id.
+    # Get an evaluation form
     # 
-    # @param keyword_set_id KeywordSet ID
+    # @param form_id Form ID
     # @param [Hash] opts the optional parameters
-    # @return [KeywordSet]
-    def get_quality_keywordset(keyword_set_id, opts = {})
-      data, _status_code, _headers = get_quality_keywordset_with_http_info(keyword_set_id, opts)
+    # @return [EvaluationForm]
+    def get_quality_forms_evaluation(form_id, opts = {})
+      data, _status_code, _headers = get_quality_forms_evaluation_with_http_info(form_id, opts)
       return data
     end
 
-    # Get a keywordSet by id.
+    # Get an evaluation form
     # 
-    # @param keyword_set_id KeywordSet ID
+    # @param form_id Form ID
     # @param [Hash] opts the optional parameters
-    # @return [Array<(KeywordSet, Fixnum, Hash)>] KeywordSet data, response status code and response headers
-    def get_quality_keywordset_with_http_info(keyword_set_id, opts = {})
+    # @return [Array<(EvaluationForm, Fixnum, Hash)>] EvaluationForm data, response status code and response headers
+    def get_quality_forms_evaluation_with_http_info(form_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_keywordset ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_forms_evaluation ..."
       end
       
       
-      # verify the required parameter 'keyword_set_id' is set
-      fail ArgumentError, "Missing the required parameter 'keyword_set_id' when calling QualityApi.get_quality_keywordset" if keyword_set_id.nil?
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.get_quality_forms_evaluation" if form_id.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/quality/keywordsets/{keywordSetId}".sub('{format}','json').sub('{' + 'keywordSetId' + '}', keyword_set_id.to_s)
+      local_var_path = "/api/v2/quality/forms/evaluations/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
 
       # query parameters
       query_params = {}
@@ -1686,52 +1814,41 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'KeywordSet')
+        :return_type => 'EvaluationForm')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#get_quality_keywordset\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_forms_evaluation\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get the list of keyword sets
+    # Gets all the revisions for a specific evaluation.
     # 
+    # @param form_id Form ID
     # @param [Hash] opts the optional parameters
-    # @option opts [Integer] :page_size The total page size requested (default to 25)
-    # @option opts [Integer] :page_number The page number requested (default to 1)
-    # @option opts [String] :sort_by variable name requested to sort by
-    # @option opts [Array<Object>] :expand variable name requested by expand list
-    # @option opts [String] :next_page next page token
-    # @option opts [String] :previous_page Previous page token
-    # @option opts [String] :name the keyword set name - used for filtering results in searches.
-    # @option opts [String] :queue_id the queue id - used for filtering results in searches.
-    # @option opts [String] :agent_id the agent id - used for filtering results in searches.
-    # @option opts [String] :operator If agentID and queueId are both present, this determines whether the query is an AND or OR between those parameters.
-    # @return [KeywordSetEntityListing]
-    def get_quality_keywordsets(opts = {})
-      data, _status_code, _headers = get_quality_keywordsets_with_http_info(opts)
+    # @option opts [Integer] :page_size Page size (default to 25)
+    # @option opts [Integer] :page_number Page number (default to 1)
+    # @return [EvaluationFormEntityListing]
+    def get_quality_forms_evaluation_versions(form_id, opts = {})
+      data, _status_code, _headers = get_quality_forms_evaluation_versions_with_http_info(form_id, opts)
       return data
     end
 
-    # Get the list of keyword sets
+    # Gets all the revisions for a specific evaluation.
     # 
+    # @param form_id Form ID
     # @param [Hash] opts the optional parameters
-    # @option opts [Integer] :page_size The total page size requested
-    # @option opts [Integer] :page_number The page number requested
-    # @option opts [String] :sort_by variable name requested to sort by
-    # @option opts [Array<Object>] :expand variable name requested by expand list
-    # @option opts [String] :next_page next page token
-    # @option opts [String] :previous_page Previous page token
-    # @option opts [String] :name the keyword set name - used for filtering results in searches.
-    # @option opts [String] :queue_id the queue id - used for filtering results in searches.
-    # @option opts [String] :agent_id the agent id - used for filtering results in searches.
-    # @option opts [String] :operator If agentID and queueId are both present, this determines whether the query is an AND or OR between those parameters.
-    # @return [Array<(KeywordSetEntityListing, Fixnum, Hash)>] KeywordSetEntityListing data, response status code and response headers
-    def get_quality_keywordsets_with_http_info(opts = {})
+    # @option opts [Integer] :page_size Page size
+    # @option opts [Integer] :page_number Page number
+    # @return [Array<(EvaluationFormEntityListing, Fixnum, Hash)>] EvaluationFormEntityListing data, response status code and response headers
+    def get_quality_forms_evaluation_versions_with_http_info(form_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_keywordsets ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_forms_evaluation_versions ..."
       end
       
       
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.get_quality_forms_evaluation_versions" if form_id.nil?
+      
       
       
       
@@ -1748,7 +1865,76 @@ module PureCloud
       
       
       
+      # resource path
+      local_var_path = "/api/v2/quality/forms/evaluations/{formId}/versions".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
+      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
       
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EvaluationFormEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_forms_evaluation_versions\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the list of evaluation forms
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size The total page size requested (default to 25)
+    # @option opts [Integer] :page_number The page number requested (default to 1)
+    # @option opts [String] :sort_by variable name requested to sort by
+    # @option opts [String] :next_page next page token
+    # @option opts [String] :previous_page Previous page token
+    # @option opts [String] :expand Expand
+    # @option opts [String] :name Name
+    # @return [EvaluationFormEntityListing]
+    def get_quality_forms_evaluations(opts = {})
+      data, _status_code, _headers = get_quality_forms_evaluations_with_http_info(opts)
+      return data
+    end
+
+    # Get the list of evaluation forms
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size The total page size requested
+    # @option opts [Integer] :page_number The page number requested
+    # @option opts [String] :sort_by variable name requested to sort by
+    # @option opts [String] :next_page next page token
+    # @option opts [String] :previous_page Previous page token
+    # @option opts [String] :expand Expand
+    # @option opts [String] :name Name
+    # @return [Array<(EvaluationFormEntityListing, Fixnum, Hash)>] EvaluationFormEntityListing data, response status code and response headers
+    def get_quality_forms_evaluations_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_forms_evaluations ..."
+      end
       
       
       
@@ -1788,28 +1974,22 @@ module PureCloud
       
       
       
-      if opts[:'operator'] && !['AND', 'OR'].include?(opts[:'operator'])
-        fail ArgumentError, 'invalid value for "operator", must be one of AND, OR'
-      end
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/quality/keywordsets".sub('{format}','json')
+      local_var_path = "/api/v2/quality/forms/evaluations".sub('{format}','json')
 
       # query parameters
       query_params = {}
       query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
       query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
       query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']
-      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
       query_params[:'nextPage'] = opts[:'next_page'] if opts[:'next_page']
       query_params[:'previousPage'] = opts[:'previous_page'] if opts[:'previous_page']
+      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']
       query_params[:'name'] = opts[:'name'] if opts[:'name']
-      query_params[:'queueId'] = opts[:'queue_id'] if opts[:'queue_id']
-      query_params[:'agentId'] = opts[:'agent_id'] if opts[:'agent_id']
-      query_params[:'operator'] = opts[:'operator'] if opts[:'operator']
 
       # header parameters
       header_params = {}
@@ -1835,43 +2015,1039 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'KeywordSetEntityListing')
+        :return_type => 'EvaluationFormEntityListing')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#get_quality_keywordsets\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_forms_evaluations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get the published evaluation forms.
+    # Get a survey form
     # 
     # @param form_id Form ID
     # @param [Hash] opts the optional parameters
-    # @return [EvaluationForm]
-    def get_quality_publishedform(form_id, opts = {})
-      data, _status_code, _headers = get_quality_publishedform_with_http_info(form_id, opts)
+    # @return [SurveyForm]
+    def get_quality_forms_survey(form_id, opts = {})
+      data, _status_code, _headers = get_quality_forms_survey_with_http_info(form_id, opts)
       return data
     end
 
-    # Get the published evaluation forms.
+    # Get a survey form
     # 
     # @param form_id Form ID
     # @param [Hash] opts the optional parameters
-    # @return [Array<(EvaluationForm, Fixnum, Hash)>] EvaluationForm data, response status code and response headers
+    # @return [Array<(SurveyForm, Fixnum, Hash)>] SurveyForm data, response status code and response headers
+    def get_quality_forms_survey_with_http_info(form_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_forms_survey ..."
+      end
+      
+      
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.get_quality_forms_survey" if form_id.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/forms/surveys/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'SurveyForm')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_forms_survey\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Gets all the revisions for a specific survey.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size Page size (default to 25)
+    # @option opts [Integer] :page_number Page number (default to 1)
+    # @return [SurveyFormEntityListing]
+    def get_quality_forms_survey_versions(form_id, opts = {})
+      data, _status_code, _headers = get_quality_forms_survey_versions_with_http_info(form_id, opts)
+      return data
+    end
+
+    # Gets all the revisions for a specific survey.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size Page size
+    # @option opts [Integer] :page_number Page number
+    # @return [Array<(SurveyFormEntityListing, Fixnum, Hash)>] SurveyFormEntityListing data, response status code and response headers
+    def get_quality_forms_survey_versions_with_http_info(form_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_forms_survey_versions ..."
+      end
+      
+      
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.get_quality_forms_survey_versions" if form_id.nil?
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/forms/surveys/{formId}/versions".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
+      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'SurveyFormEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_forms_survey_versions\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the list of survey forms
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size The total page size requested (default to 25)
+    # @option opts [Integer] :page_number The page number requested (default to 1)
+    # @option opts [String] :sort_by variable name requested to sort by
+    # @option opts [String] :next_page next page token
+    # @option opts [String] :previous_page Previous page token
+    # @option opts [String] :expand Expand
+    # @option opts [String] :name Name
+    # @return [SurveyFormEntityListing]
+    def get_quality_forms_surveys(opts = {})
+      data, _status_code, _headers = get_quality_forms_surveys_with_http_info(opts)
+      return data
+    end
+
+    # Get the list of survey forms
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size The total page size requested
+    # @option opts [Integer] :page_number The page number requested
+    # @option opts [String] :sort_by variable name requested to sort by
+    # @option opts [String] :next_page next page token
+    # @option opts [String] :previous_page Previous page token
+    # @option opts [String] :expand Expand
+    # @option opts [String] :name Name
+    # @return [Array<(SurveyFormEntityListing, Fixnum, Hash)>] SurveyFormEntityListing data, response status code and response headers
+    def get_quality_forms_surveys_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_forms_surveys ..."
+      end
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/forms/surveys".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
+      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
+      query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']
+      query_params[:'nextPage'] = opts[:'next_page'] if opts[:'next_page']
+      query_params[:'previousPage'] = opts[:'previous_page'] if opts[:'previous_page']
+      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']
+      query_params[:'name'] = opts[:'name'] if opts[:'name']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'SurveyFormEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_forms_surveys\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get a keywordSet by id.
+    # 
+    # @param keyword_set_id KeywordSet ID
+    # @param [Hash] opts the optional parameters
+    # @return [KeywordSet]
+    def get_quality_keywordset(keyword_set_id, opts = {})
+      data, _status_code, _headers = get_quality_keywordset_with_http_info(keyword_set_id, opts)
+      return data
+    end
+
+    # Get a keywordSet by id.
+    # 
+    # @param keyword_set_id KeywordSet ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(KeywordSet, Fixnum, Hash)>] KeywordSet data, response status code and response headers
+    def get_quality_keywordset_with_http_info(keyword_set_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_keywordset ..."
+      end
+      
+      
+      # verify the required parameter 'keyword_set_id' is set
+      fail ArgumentError, "Missing the required parameter 'keyword_set_id' when calling QualityApi.get_quality_keywordset" if keyword_set_id.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/keywordsets/{keywordSetId}".sub('{format}','json').sub('{' + 'keywordSetId' + '}', keyword_set_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'KeywordSet')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_keywordset\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the list of keyword sets
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size The total page size requested (default to 25)
+    # @option opts [Integer] :page_number The page number requested (default to 1)
+    # @option opts [String] :sort_by variable name requested to sort by
+    # @option opts [Array<Object>] :expand variable name requested by expand list
+    # @option opts [String] :next_page next page token
+    # @option opts [String] :previous_page Previous page token
+    # @option opts [String] :name the keyword set name - used for filtering results in searches.
+    # @option opts [String] :queue_id the queue id - used for filtering results in searches.
+    # @option opts [String] :agent_id the agent id - used for filtering results in searches.
+    # @option opts [String] :operator If agentID and queueId are both present, this determines whether the query is an AND or OR between those parameters.
+    # @return [KeywordSetEntityListing]
+    def get_quality_keywordsets(opts = {})
+      data, _status_code, _headers = get_quality_keywordsets_with_http_info(opts)
+      return data
+    end
+
+    # Get the list of keyword sets
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size The total page size requested
+    # @option opts [Integer] :page_number The page number requested
+    # @option opts [String] :sort_by variable name requested to sort by
+    # @option opts [Array<Object>] :expand variable name requested by expand list
+    # @option opts [String] :next_page next page token
+    # @option opts [String] :previous_page Previous page token
+    # @option opts [String] :name the keyword set name - used for filtering results in searches.
+    # @option opts [String] :queue_id the queue id - used for filtering results in searches.
+    # @option opts [String] :agent_id the agent id - used for filtering results in searches.
+    # @option opts [String] :operator If agentID and queueId are both present, this determines whether the query is an AND or OR between those parameters.
+    # @return [Array<(KeywordSetEntityListing, Fixnum, Hash)>] KeywordSetEntityListing data, response status code and response headers
+    def get_quality_keywordsets_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_keywordsets ..."
+      end
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      if opts[:'operator'] && !['AND', 'OR'].include?(opts[:'operator'])
+        fail ArgumentError, 'invalid value for "operator", must be one of AND, OR'
+      end
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/keywordsets".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
+      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
+      query_params[:'sortBy'] = opts[:'sort_by'] if opts[:'sort_by']
+      query_params[:'expand'] = @api_client.build_collection_param(opts[:'expand'], :multi) if opts[:'expand']
+      query_params[:'nextPage'] = opts[:'next_page'] if opts[:'next_page']
+      query_params[:'previousPage'] = opts[:'previous_page'] if opts[:'previous_page']
+      query_params[:'name'] = opts[:'name'] if opts[:'name']
+      query_params[:'queueId'] = opts[:'queue_id'] if opts[:'queue_id']
+      query_params[:'agentId'] = opts[:'agent_id'] if opts[:'agent_id']
+      query_params[:'operator'] = opts[:'operator'] if opts[:'operator']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'KeywordSetEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_keywordsets\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the published evaluation forms.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @return [EvaluationForm]
+    def get_quality_publishedform(form_id, opts = {})
+      data, _status_code, _headers = get_quality_publishedform_with_http_info(form_id, opts)
+      return data
+    end
+
+    # Get the published evaluation forms.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EvaluationForm, Fixnum, Hash)>] EvaluationForm data, response status code and response headers
     def get_quality_publishedform_with_http_info(form_id, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_publishedform ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_publishedform ..."
+      end
+      
+      
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.get_quality_publishedform" if form_id.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/publishedforms/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EvaluationForm')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_publishedform\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the published evaluation forms.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size Page size (default to 25)
+    # @option opts [Integer] :page_number Page number (default to 1)
+    # @option opts [String] :name Name
+    # @return [EvaluationFormEntityListing]
+    def get_quality_publishedforms(opts = {})
+      data, _status_code, _headers = get_quality_publishedforms_with_http_info(opts)
+      return data
+    end
+
+    # Get the published evaluation forms.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size Page size
+    # @option opts [Integer] :page_number Page number
+    # @option opts [String] :name Name
+    # @return [Array<(EvaluationFormEntityListing, Fixnum, Hash)>] EvaluationFormEntityListing data, response status code and response headers
+    def get_quality_publishedforms_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_publishedforms ..."
+      end
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/publishedforms".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
+      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
+      query_params[:'name'] = opts[:'name'] if opts[:'name']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EvaluationFormEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_publishedforms\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the most recent published version of an evaluation form.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @return [EvaluationForm]
+    def get_quality_publishedforms_evaluation(form_id, opts = {})
+      data, _status_code, _headers = get_quality_publishedforms_evaluation_with_http_info(form_id, opts)
+      return data
+    end
+
+    # Get the most recent published version of an evaluation form.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EvaluationForm, Fixnum, Hash)>] EvaluationForm data, response status code and response headers
+    def get_quality_publishedforms_evaluation_with_http_info(form_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_publishedforms_evaluation ..."
+      end
+      
+      
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.get_quality_publishedforms_evaluation" if form_id.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/publishedforms/evaluations/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EvaluationForm')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_publishedforms_evaluation\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the published evaluation forms.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size Page size (default to 25)
+    # @option opts [Integer] :page_number Page number (default to 1)
+    # @option opts [String] :name Name
+    # @return [EvaluationFormEntityListing]
+    def get_quality_publishedforms_evaluations(opts = {})
+      data, _status_code, _headers = get_quality_publishedforms_evaluations_with_http_info(opts)
+      return data
+    end
+
+    # Get the published evaluation forms.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size Page size
+    # @option opts [Integer] :page_number Page number
+    # @option opts [String] :name Name
+    # @return [Array<(EvaluationFormEntityListing, Fixnum, Hash)>] EvaluationFormEntityListing data, response status code and response headers
+    def get_quality_publishedforms_evaluations_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_publishedforms_evaluations ..."
+      end
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/publishedforms/evaluations".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
+      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
+      query_params[:'name'] = opts[:'name'] if opts[:'name']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EvaluationFormEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_publishedforms_evaluations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the most recent published version of a survey form.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @return [SurveyForm]
+    def get_quality_publishedforms_survey(form_id, opts = {})
+      data, _status_code, _headers = get_quality_publishedforms_survey_with_http_info(form_id, opts)
+      return data
+    end
+
+    # Get the most recent published version of a survey form.
+    # 
+    # @param form_id Form ID
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(SurveyForm, Fixnum, Hash)>] SurveyForm data, response status code and response headers
+    def get_quality_publishedforms_survey_with_http_info(form_id, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_publishedforms_survey ..."
+      end
+      
+      
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.get_quality_publishedforms_survey" if form_id.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/publishedforms/surveys/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'SurveyForm')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_publishedforms_survey\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Get the published survey forms.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size Page size (default to 25)
+    # @option opts [Integer] :page_number Page number (default to 1)
+    # @option opts [String] :name Name
+    # @return [SurveyFormEntityListing]
+    def get_quality_publishedforms_surveys(opts = {})
+      data, _status_code, _headers = get_quality_publishedforms_surveys_with_http_info(opts)
+      return data
+    end
+
+    # Get the published survey forms.
+    # 
+    # @param [Hash] opts the optional parameters
+    # @option opts [Integer] :page_size Page size
+    # @option opts [Integer] :page_number Page number
+    # @option opts [String] :name Name
+    # @return [Array<(SurveyFormEntityListing, Fixnum, Hash)>] SurveyFormEntityListing data, response status code and response headers
+    def get_quality_publishedforms_surveys_with_http_info(opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_publishedforms_surveys ..."
+      end
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/publishedforms/surveys".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
+      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
+      query_params[:'name'] = opts[:'name'] if opts[:'name']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = nil
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'SurveyFormEntityListing')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#get_quality_publishedforms_surveys\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Disable a particular version of a survey form and invalidates any invitations that have already been sent to customers using this version of the form.
+    # 
+    # @param form_id Form ID
+    # @param body Survey form
+    # @param [Hash] opts the optional parameters
+    # @return [SurveyForm]
+    def patch_quality_forms_survey(form_id, body, opts = {})
+      data, _status_code, _headers = patch_quality_forms_survey_with_http_info(form_id, body, opts)
+      return data
+    end
+
+    # Disable a particular version of a survey form and invalidates any invitations that have already been sent to customers using this version of the form.
+    # 
+    # @param form_id Form ID
+    # @param body Survey form
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(SurveyForm, Fixnum, Hash)>] SurveyForm data, response status code and response headers
+    def patch_quality_forms_survey_with_http_info(form_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.patch_quality_forms_survey ..."
+      end
+      
+      
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.patch_quality_forms_survey" if form_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.patch_quality_forms_survey" if body.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/forms/surveys/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PATCH, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'SurveyForm')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#patch_quality_forms_survey\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Query for evaluation aggregates
+    # 
+    # @param body query
+    # @param [Hash] opts the optional parameters
+    # @return [AggregateQueryResponse]
+    def post_analytics_evaluations_aggregates_query(body, opts = {})
+      data, _status_code, _headers = post_analytics_evaluations_aggregates_query_with_http_info(body, opts)
+      return data
+    end
+
+    # Query for evaluation aggregates
+    # 
+    # @param body query
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(AggregateQueryResponse, Fixnum, Hash)>] AggregateQueryResponse data, response status code and response headers
+    def post_analytics_evaluations_aggregates_query_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.post_analytics_evaluations_aggregates_query ..."
       end
       
       
-      # verify the required parameter 'form_id' is set
-      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.get_quality_publishedform" if form_id.nil?
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_analytics_evaluations_aggregates_query" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/quality/publishedforms/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+      local_var_path = "/api/v2/analytics/evaluations/aggregates/query".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -1891,53 +3067,131 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(body)
       
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'EvaluationForm')
+        :return_type => 'AggregateQueryResponse')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#get_quality_publishedform\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#post_analytics_evaluations_aggregates_query\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Get the published evaluation forms.
+    # Create a calibration
     # 
+    # @param body calibration
     # @param [Hash] opts the optional parameters
-    # @option opts [Integer] :page_size Page size (default to 25)
-    # @option opts [Integer] :page_number Page number (default to 1)
-    # @option opts [String] :name Name
-    # @return [EvaluationFormEntityListing]
-    def get_quality_publishedforms(opts = {})
-      data, _status_code, _headers = get_quality_publishedforms_with_http_info(opts)
+    # @option opts [String] :expand calibratorId
+    # @return [Calibration]
+    def post_quality_calibrations(body, opts = {})
+      data, _status_code, _headers = post_quality_calibrations_with_http_info(body, opts)
       return data
     end
 
-    # Get the published evaluation forms.
+    # Create a calibration
     # 
+    # @param body calibration
     # @param [Hash] opts the optional parameters
-    # @option opts [Integer] :page_size Page size
-    # @option opts [Integer] :page_number Page number
-    # @option opts [String] :name Name
-    # @return [Array<(EvaluationFormEntityListing, Fixnum, Hash)>] EvaluationFormEntityListing data, response status code and response headers
-    def get_quality_publishedforms_with_http_info(opts = {})
+    # @option opts [String] :expand calibratorId
+    # @return [Array<(Calibration, Fixnum, Hash)>] Calibration data, response status code and response headers
+    def post_quality_calibrations_with_http_info(body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.get_quality_publishedforms ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_calibrations ..."
+      end
+      
+      
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_calibrations" if body.nil?
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/calibrations".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'Calibration')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#post_quality_calibrations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create an evaluation
+    # 
+    # @param conversation_id conversationId
+    # @param body evaluation
+    # @param [Hash] opts the optional parameters
+    # @option opts [String] :expand evaluatorId
+    # @return [Evaluation]
+    def post_quality_conversation_evaluations(conversation_id, body, opts = {})
+      data, _status_code, _headers = post_quality_conversation_evaluations_with_http_info(conversation_id, body, opts)
+      return data
+    end
+
+    # Create an evaluation
+    # 
+    # @param conversation_id conversationId
+    # @param body evaluation
+    # @param [Hash] opts the optional parameters
+    # @option opts [String] :expand evaluatorId
+    # @return [Array<(Evaluation, Fixnum, Hash)>] Evaluation data, response status code and response headers
+    def post_quality_conversation_evaluations_with_http_info(conversation_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_conversation_evaluations ..."
       end
       
       
+      # verify the required parameter 'conversation_id' is set
+      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling QualityApi.post_quality_conversation_evaluations" if conversation_id.nil?
       
       
       
       
       
       
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_conversation_evaluations" if body.nil?
       
       
       
@@ -1950,13 +3204,11 @@ module PureCloud
       
       
       # resource path
-      local_var_path = "/api/v2/quality/publishedforms".sub('{format}','json')
+      local_var_path = "/api/v2/quality/conversations/{conversationId}/evaluations".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
 
       # query parameters
       query_params = {}
-      query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size']
-      query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number']
-      query_params[:'name'] = opts[:'name'] if opts[:'name']
+      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']
 
       # header parameters
       header_params = {}
@@ -1973,52 +3225,52 @@ module PureCloud
       form_params = {}
 
       # http body (model)
-      post_body = nil
+      post_body = @api_client.object_to_http_body(body)
       
       auth_names = ['PureCloud Auth']
-      data, status_code, headers = @api_client.call_api(:GET, local_var_path,
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
         :header_params => header_params,
         :query_params => query_params,
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'EvaluationFormEntityListing')
+        :return_type => 'Evaluation')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#get_quality_publishedforms\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#post_quality_conversation_evaluations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Query for evaluation aggregates
+    # Score evaluation
     # 
-    # @param body query
+    # @param body evaluationAndScoringSet
     # @param [Hash] opts the optional parameters
-    # @return [AggregateQueryResponse]
-    def post_analytics_evaluations_aggregates_query(body, opts = {})
-      data, _status_code, _headers = post_analytics_evaluations_aggregates_query_with_http_info(body, opts)
+    # @return [EvaluationScoringSet]
+    def post_quality_evaluations_scoring(body, opts = {})
+      data, _status_code, _headers = post_quality_evaluations_scoring_with_http_info(body, opts)
       return data
     end
 
-    # Query for evaluation aggregates
+    # Score evaluation
     # 
-    # @param body query
+    # @param body evaluationAndScoringSet
     # @param [Hash] opts the optional parameters
-    # @return [Array<(AggregateQueryResponse, Fixnum, Hash)>] AggregateQueryResponse data, response status code and response headers
-    def post_analytics_evaluations_aggregates_query_with_http_info(body, opts = {})
+    # @return [Array<(EvaluationScoringSet, Fixnum, Hash)>] EvaluationScoringSet data, response status code and response headers
+    def post_quality_evaluations_scoring_with_http_info(body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.post_analytics_evaluations_aggregates_query ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_evaluations_scoring ..."
       end
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_analytics_evaluations_aggregates_query" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_evaluations_scoring" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/analytics/evaluations/aggregates/query".sub('{format}','json')
+      local_var_path = "/api/v2/quality/evaluations/scoring".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -2047,55 +3299,111 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'AggregateQueryResponse')
+        :return_type => 'EvaluationScoringSet')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#post_analytics_evaluations_aggregates_query\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#post_quality_evaluations_scoring\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Create a calibration
+    # Create an evaluation form.
     # 
-    # @param body calibration
+    # @param body Evaluation form
     # @param [Hash] opts the optional parameters
-    # @option opts [String] :expand calibratorId
-    # @return [Calibration]
-    def post_quality_calibrations(body, opts = {})
-      data, _status_code, _headers = post_quality_calibrations_with_http_info(body, opts)
+    # @return [EvaluationForm]
+    def post_quality_forms(body, opts = {})
+      data, _status_code, _headers = post_quality_forms_with_http_info(body, opts)
       return data
     end
 
-    # Create a calibration
+    # Create an evaluation form.
     # 
-    # @param body calibration
+    # @param body Evaluation form
     # @param [Hash] opts the optional parameters
-    # @option opts [String] :expand calibratorId
-    # @return [Array<(Calibration, Fixnum, Hash)>] Calibration data, response status code and response headers
-    def post_quality_calibrations_with_http_info(body, opts = {})
+    # @return [Array<(EvaluationForm, Fixnum, Hash)>] EvaluationForm data, response status code and response headers
+    def post_quality_forms_with_http_info(body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_calibrations ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_forms ..."
       end
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_calibrations" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_forms" if body.nil?
+      
+      
       
       
       
+      # resource path
+      local_var_path = "/api/v2/quality/forms".sub('{format}','json')
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
       
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:POST, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EvaluationForm')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#post_quality_forms\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Create an evaluation form.
+    # 
+    # @param body Evaluation form
+    # @param [Hash] opts the optional parameters
+    # @return [EvaluationForm]
+    def post_quality_forms_evaluations(body, opts = {})
+      data, _status_code, _headers = post_quality_forms_evaluations_with_http_info(body, opts)
+      return data
+    end
+
+    # Create an evaluation form.
+    # 
+    # @param body Evaluation form
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EvaluationForm, Fixnum, Hash)>] EvaluationForm data, response status code and response headers
+    def post_quality_forms_evaluations_with_http_info(body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_forms_evaluations ..."
+      end
       
       
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_forms_evaluations" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/quality/calibrations".sub('{format}','json')
+      local_var_path = "/api/v2/quality/forms/evaluations".sub('{format}','json')
 
       # query parameters
       query_params = {}
-      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']
 
       # header parameters
       header_params = {}
@@ -2121,65 +3429,46 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'Calibration')
+        :return_type => 'EvaluationForm')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#post_quality_calibrations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#post_quality_forms_evaluations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Create an evaluation
+    # Create a survey form.
     # 
-    # @param conversation_id conversationId
-    # @param body evaluation
+    # @param body Survey form
     # @param [Hash] opts the optional parameters
-    # @option opts [String] :expand evaluatorId
-    # @return [Evaluation]
-    def post_quality_conversation_evaluations(conversation_id, body, opts = {})
-      data, _status_code, _headers = post_quality_conversation_evaluations_with_http_info(conversation_id, body, opts)
+    # @return [SurveyForm]
+    def post_quality_forms_surveys(body, opts = {})
+      data, _status_code, _headers = post_quality_forms_surveys_with_http_info(body, opts)
       return data
     end
 
-    # Create an evaluation
+    # Create a survey form.
     # 
-    # @param conversation_id conversationId
-    # @param body evaluation
+    # @param body Survey form
     # @param [Hash] opts the optional parameters
-    # @option opts [String] :expand evaluatorId
-    # @return [Array<(Evaluation, Fixnum, Hash)>] Evaluation data, response status code and response headers
-    def post_quality_conversation_evaluations_with_http_info(conversation_id, body, opts = {})
+    # @return [Array<(SurveyForm, Fixnum, Hash)>] SurveyForm data, response status code and response headers
+    def post_quality_forms_surveys_with_http_info(body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_conversation_evaluations ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_forms_surveys ..."
       end
       
       
-      # verify the required parameter 'conversation_id' is set
-      fail ArgumentError, "Missing the required parameter 'conversation_id' when calling QualityApi.post_quality_conversation_evaluations" if conversation_id.nil?
-      
-      
-      
-      
-      
-      
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_conversation_evaluations" if body.nil?
-      
-      
-      
-      
-      
-      
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_forms_surveys" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/quality/conversations/{conversationId}/evaluations".sub('{format}','json').sub('{' + 'conversationId' + '}', conversation_id.to_s)
+      local_var_path = "/api/v2/quality/forms/surveys".sub('{format}','json')
 
       # query parameters
       query_params = {}
-      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']
 
       # header parameters
       header_params = {}
@@ -2205,46 +3494,55 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'Evaluation')
+        :return_type => 'SurveyForm')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#post_quality_conversation_evaluations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#post_quality_forms_surveys\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Score evaluation
+    # Create a Keyword Set
     # 
-    # @param body evaluationAndScoringSet
+    # @param body keywordSet
     # @param [Hash] opts the optional parameters
-    # @return [EvaluationScoringSet]
-    def post_quality_evaluations_scoring(body, opts = {})
-      data, _status_code, _headers = post_quality_evaluations_scoring_with_http_info(body, opts)
+    # @option opts [String] :expand queueId
+    # @return [KeywordSet]
+    def post_quality_keywordsets(body, opts = {})
+      data, _status_code, _headers = post_quality_keywordsets_with_http_info(body, opts)
       return data
     end
 
-    # Score evaluation
+    # Create a Keyword Set
     # 
-    # @param body evaluationAndScoringSet
+    # @param body keywordSet
     # @param [Hash] opts the optional parameters
-    # @return [Array<(EvaluationScoringSet, Fixnum, Hash)>] EvaluationScoringSet data, response status code and response headers
-    def post_quality_evaluations_scoring_with_http_info(body, opts = {})
+    # @option opts [String] :expand queueId
+    # @return [Array<(KeywordSet, Fixnum, Hash)>] KeywordSet data, response status code and response headers
+    def post_quality_keywordsets_with_http_info(body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_evaluations_scoring ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_keywordsets ..."
       end
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_evaluations_scoring" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_keywordsets" if body.nil?
+      
+      
+      
+      
+      
+      
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/quality/evaluations/scoring".sub('{format}','json')
+      local_var_path = "/api/v2/quality/keywordsets".sub('{format}','json')
 
       # query parameters
       query_params = {}
+      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']
 
       # header parameters
       header_params = {}
@@ -2270,43 +3568,43 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'EvaluationScoringSet')
+        :return_type => 'KeywordSet')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#post_quality_evaluations_scoring\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#post_quality_keywordsets\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Create an evaluation form.
+    # Publish an evaluation form.
     # 
     # @param body Evaluation form
     # @param [Hash] opts the optional parameters
     # @return [EvaluationForm]
-    def post_quality_forms(body, opts = {})
-      data, _status_code, _headers = post_quality_forms_with_http_info(body, opts)
+    def post_quality_publishedforms(body, opts = {})
+      data, _status_code, _headers = post_quality_publishedforms_with_http_info(body, opts)
       return data
     end
 
-    # Create an evaluation form.
+    # Publish an evaluation form.
     # 
     # @param body Evaluation form
     # @param [Hash] opts the optional parameters
     # @return [Array<(EvaluationForm, Fixnum, Hash)>] EvaluationForm data, response status code and response headers
-    def post_quality_forms_with_http_info(body, opts = {})
+    def post_quality_publishedforms_with_http_info(body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_forms ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_publishedforms ..."
       end
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_forms" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_publishedforms" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/quality/forms".sub('{format}','json')
+      local_var_path = "/api/v2/quality/publishedforms".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -2337,53 +3635,44 @@ module PureCloud
         :auth_names => auth_names,
         :return_type => 'EvaluationForm')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#post_quality_forms\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#post_quality_publishedforms\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Create a Keyword Set
+    # Publish an evaluation form.
     # 
-    # @param body keywordSet
+    # @param body Evaluation form
     # @param [Hash] opts the optional parameters
-    # @option opts [String] :expand queueId
-    # @return [KeywordSet]
-    def post_quality_keywordsets(body, opts = {})
-      data, _status_code, _headers = post_quality_keywordsets_with_http_info(body, opts)
+    # @return [EvaluationForm]
+    def post_quality_publishedforms_evaluations(body, opts = {})
+      data, _status_code, _headers = post_quality_publishedforms_evaluations_with_http_info(body, opts)
       return data
     end
 
-    # Create a Keyword Set
+    # Publish an evaluation form.
     # 
-    # @param body keywordSet
+    # @param body Evaluation form
     # @param [Hash] opts the optional parameters
-    # @option opts [String] :expand queueId
-    # @return [Array<(KeywordSet, Fixnum, Hash)>] KeywordSet data, response status code and response headers
-    def post_quality_keywordsets_with_http_info(body, opts = {})
+    # @return [Array<(EvaluationForm, Fixnum, Hash)>] EvaluationForm data, response status code and response headers
+    def post_quality_publishedforms_evaluations_with_http_info(body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_keywordsets ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_publishedforms_evaluations ..."
       end
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_keywordsets" if body.nil?
-      
-      
-      
-      
-      
-      
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_publishedforms_evaluations" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/quality/keywordsets".sub('{format}','json')
+      local_var_path = "/api/v2/quality/publishedforms/evaluations".sub('{format}','json')
 
       # query parameters
       query_params = {}
-      query_params[:'expand'] = opts[:'expand'] if opts[:'expand']
 
       # header parameters
       header_params = {}
@@ -2409,43 +3698,43 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'KeywordSet')
+        :return_type => 'EvaluationForm')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#post_quality_keywordsets\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#post_quality_publishedforms_evaluations\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
 
-    # Publish an evaluation form.
+    # Publish a survey form.
     # 
-    # @param body Evaluation form
+    # @param body Survey form
     # @param [Hash] opts the optional parameters
-    # @return [EvaluationForm]
-    def post_quality_publishedforms(body, opts = {})
-      data, _status_code, _headers = post_quality_publishedforms_with_http_info(body, opts)
+    # @return [SurveyForm]
+    def post_quality_publishedforms_surveys(body, opts = {})
+      data, _status_code, _headers = post_quality_publishedforms_surveys_with_http_info(body, opts)
       return data
     end
 
-    # Publish an evaluation form.
+    # Publish a survey form.
     # 
-    # @param body Evaluation form
+    # @param body Survey form
     # @param [Hash] opts the optional parameters
-    # @return [Array<(EvaluationForm, Fixnum, Hash)>] EvaluationForm data, response status code and response headers
-    def post_quality_publishedforms_with_http_info(body, opts = {})
+    # @return [Array<(SurveyForm, Fixnum, Hash)>] SurveyForm data, response status code and response headers
+    def post_quality_publishedforms_surveys_with_http_info(body, opts = {})
       if @api_client.config.debugging
-        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_publishedforms ..."
+        @api_client.config.logger.debug "Calling API: QualityApi.post_quality_publishedforms_surveys ..."
       end
       
       
       # verify the required parameter 'body' is set
-      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_publishedforms" if body.nil?
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.post_quality_publishedforms_surveys" if body.nil?
       
       
       
       
       
       # resource path
-      local_var_path = "/api/v2/quality/publishedforms".sub('{format}','json')
+      local_var_path = "/api/v2/quality/publishedforms/surveys".sub('{format}','json')
 
       # query parameters
       query_params = {}
@@ -2474,9 +3763,9 @@ module PureCloud
         :form_params => form_params,
         :body => post_body,
         :auth_names => auth_names,
-        :return_type => 'EvaluationForm')
+        :return_type => 'SurveyForm')
       if @api_client.config.debugging
-        @api_client.config.logger.debug "API called: QualityApi#post_quality_publishedforms\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+        @api_client.config.logger.debug "API called: QualityApi#post_quality_publishedforms_surveys\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
       end
       return data, status_code, headers
     end
@@ -2788,6 +4077,156 @@ module PureCloud
       return data, status_code, headers
     end
 
+    # Update an evaluation form.
+    # 
+    # @param form_id Form ID
+    # @param body Evaluation form
+    # @param [Hash] opts the optional parameters
+    # @return [EvaluationForm]
+    def put_quality_forms_evaluation(form_id, body, opts = {})
+      data, _status_code, _headers = put_quality_forms_evaluation_with_http_info(form_id, body, opts)
+      return data
+    end
+
+    # Update an evaluation form.
+    # 
+    # @param form_id Form ID
+    # @param body Evaluation form
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(EvaluationForm, Fixnum, Hash)>] EvaluationForm data, response status code and response headers
+    def put_quality_forms_evaluation_with_http_info(form_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.put_quality_forms_evaluation ..."
+      end
+      
+      
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.put_quality_forms_evaluation" if form_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.put_quality_forms_evaluation" if body.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/forms/evaluations/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'EvaluationForm')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#put_quality_forms_evaluation\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
+    # Update a survey form.
+    # 
+    # @param form_id Form ID
+    # @param body Survey form
+    # @param [Hash] opts the optional parameters
+    # @return [SurveyForm]
+    def put_quality_forms_survey(form_id, body, opts = {})
+      data, _status_code, _headers = put_quality_forms_survey_with_http_info(form_id, body, opts)
+      return data
+    end
+
+    # Update a survey form.
+    # 
+    # @param form_id Form ID
+    # @param body Survey form
+    # @param [Hash] opts the optional parameters
+    # @return [Array<(SurveyForm, Fixnum, Hash)>] SurveyForm data, response status code and response headers
+    def put_quality_forms_survey_with_http_info(form_id, body, opts = {})
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "Calling API: QualityApi.put_quality_forms_survey ..."
+      end
+      
+      
+      # verify the required parameter 'form_id' is set
+      fail ArgumentError, "Missing the required parameter 'form_id' when calling QualityApi.put_quality_forms_survey" if form_id.nil?
+      
+      
+      
+      
+      
+      
+      # verify the required parameter 'body' is set
+      fail ArgumentError, "Missing the required parameter 'body' when calling QualityApi.put_quality_forms_survey" if body.nil?
+      
+      
+      
+      
+      
+      # resource path
+      local_var_path = "/api/v2/quality/forms/surveys/{formId}".sub('{format}','json').sub('{' + 'formId' + '}', form_id.to_s)
+
+      # query parameters
+      query_params = {}
+
+      # header parameters
+      header_params = {}
+
+      # HTTP header 'Accept' (if needed)
+      local_header_accept = ['application/json']
+      local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result
+
+      # HTTP header 'Content-Type'
+      local_header_content_type = ['application/json']
+      header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type)
+
+      # form parameters
+      form_params = {}
+
+      # http body (model)
+      post_body = @api_client.object_to_http_body(body)
+      
+      auth_names = ['PureCloud Auth']
+      data, status_code, headers = @api_client.call_api(:PUT, local_var_path,
+        :header_params => header_params,
+        :query_params => query_params,
+        :form_params => form_params,
+        :body => post_body,
+        :auth_names => auth_names,
+        :return_type => 'SurveyForm')
+      if @api_client.config.debugging
+        @api_client.config.logger.debug "API called: QualityApi#put_quality_forms_survey\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}"
+      end
+      return data, status_code, headers
+    end
+
     # Update a keywordSet to the specified keywordSet via PUT.
     # 
     # @param keyword_set_id KeywordSet ID