purecloudplatformclientv2 24.0.0 → 25.0.0

data/docs/PhoneMetaBaseEntityListing.md

@@ -11,11 +11,11 @@ title: PhoneMetaBaseEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/PhysicalInterfaceEntityListing.md

@@ -11,11 +11,11 @@ title: PhysicalInterfaceEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/PolicyEntityListing.md

@@ -11,11 +11,11 @@ title: PolicyEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/PromptAssetEntityListing.md

@@ -11,11 +11,11 @@ title: PromptAssetEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/PromptEntityListing.md

@@ -11,11 +11,11 @@ title: PromptEntityListing
 | **page_size** | **Integer** |  | [optional] |
 | **page_number** | **Integer** |  | [optional] |
 | **total** | **Integer** |  | [optional] |
+| **self_uri** | **String** |  | [optional] |
+| **first_uri** | **String** |  | [optional] |
 | **previous_uri** | **String** |  | [optional] |
 | **next_uri** | **String** |  | [optional] |
 | **last_uri** | **String** |  | [optional] |
-| **self_uri** | **String** |  | [optional] |
-| **first_uri** | **String** |  | [optional] |
 | **page_count** | **Integer** |  | [optional] |
 {: class="table table-striped"}
 

data/docs/PublishForm.md

@@ -0,0 +1,14 @@
+---
+title: PublishForm
+---
+## PureCloud::PublishForm
+
+## Properties
+
+|Name | Type | Description | Notes|
+|------------ | ------------- | ------------- | -------------|
+| **published** | **BOOLEAN** | Is this form published | |
+| **context_id** | **String** | Unique Id for all versions of this form | |
+{: class="table table-striped"}
+
+

data/docs/QualityApi.md

@@ -11,6 +11,8 @@ Method | Description
 [**delete_quality_calibration**](QualityApi.html#delete_quality_calibration) | Delete a calibration by id.
 [**delete_quality_conversation_evaluation**](QualityApi.html#delete_quality_conversation_evaluation) | Delete an evaluation
 [**delete_quality_form**](QualityApi.html#delete_quality_form) | Delete an evaluation form.
+[**delete_quality_forms_evaluation**](QualityApi.html#delete_quality_forms_evaluation) | Delete an evaluation form.
+[**delete_quality_forms_survey**](QualityApi.html#delete_quality_forms_survey) | Delete a survey form.
 [**delete_quality_keywordset**](QualityApi.html#delete_quality_keywordset) | Delete a keywordSet by id.
 [**delete_quality_keywordsets**](QualityApi.html#delete_quality_keywordsets) | Delete keyword sets
 [**get_quality_agents_activity**](QualityApi.html#get_quality_agents_activity) | Gets a list of Agent Activities
@@ -23,21 +25,38 @@ Method | Description
 [**get_quality_form**](QualityApi.html#get_quality_form) | Get an evaluation form
 [**get_quality_form_versions**](QualityApi.html#get_quality_form_versions) | Gets all the revisions for a specific evaluation.
 [**get_quality_forms**](QualityApi.html#get_quality_forms) | Get the list of evaluation forms
+[**get_quality_forms_evaluation**](QualityApi.html#get_quality_forms_evaluation) | Get an evaluation form
+[**get_quality_forms_evaluation_versions**](QualityApi.html#get_quality_forms_evaluation_versions) | Gets all the revisions for a specific evaluation.
+[**get_quality_forms_evaluations**](QualityApi.html#get_quality_forms_evaluations) | Get the list of evaluation forms
+[**get_quality_forms_survey**](QualityApi.html#get_quality_forms_survey) | Get a survey form
+[**get_quality_forms_survey_versions**](QualityApi.html#get_quality_forms_survey_versions) | Gets all the revisions for a specific survey.
+[**get_quality_forms_surveys**](QualityApi.html#get_quality_forms_surveys) | Get the list of survey forms
 [**get_quality_keywordset**](QualityApi.html#get_quality_keywordset) | Get a keywordSet by id.
 [**get_quality_keywordsets**](QualityApi.html#get_quality_keywordsets) | Get the list of keyword sets
 [**get_quality_publishedform**](QualityApi.html#get_quality_publishedform) | Get the published evaluation forms.
 [**get_quality_publishedforms**](QualityApi.html#get_quality_publishedforms) | Get the published evaluation forms.
+[**get_quality_publishedforms_evaluation**](QualityApi.html#get_quality_publishedforms_evaluation) | Get the most recent published version of an evaluation form.
+[**get_quality_publishedforms_evaluations**](QualityApi.html#get_quality_publishedforms_evaluations) | Get the published evaluation forms.
+[**get_quality_publishedforms_survey**](QualityApi.html#get_quality_publishedforms_survey) | Get the most recent published version of a survey form.
+[**get_quality_publishedforms_surveys**](QualityApi.html#get_quality_publishedforms_surveys) | Get the published survey forms.
+[**patch_quality_forms_survey**](QualityApi.html#patch_quality_forms_survey) | Disable a particular version of a survey form and invalidates any invitations that have already been sent to customers using this version of the form.
 [**post_analytics_evaluations_aggregates_query**](QualityApi.html#post_analytics_evaluations_aggregates_query) | Query for evaluation aggregates
 [**post_quality_calibrations**](QualityApi.html#post_quality_calibrations) | Create a calibration
 [**post_quality_conversation_evaluations**](QualityApi.html#post_quality_conversation_evaluations) | Create an evaluation
 [**post_quality_evaluations_scoring**](QualityApi.html#post_quality_evaluations_scoring) | Score evaluation
 [**post_quality_forms**](QualityApi.html#post_quality_forms) | Create an evaluation form.
+[**post_quality_forms_evaluations**](QualityApi.html#post_quality_forms_evaluations) | Create an evaluation form.
+[**post_quality_forms_surveys**](QualityApi.html#post_quality_forms_surveys) | Create a survey form.
 [**post_quality_keywordsets**](QualityApi.html#post_quality_keywordsets) | Create a Keyword Set
 [**post_quality_publishedforms**](QualityApi.html#post_quality_publishedforms) | Publish an evaluation form.
+[**post_quality_publishedforms_evaluations**](QualityApi.html#post_quality_publishedforms_evaluations) | Publish an evaluation form.
+[**post_quality_publishedforms_surveys**](QualityApi.html#post_quality_publishedforms_surveys) | Publish a survey form.
 [**post_quality_spotability**](QualityApi.html#post_quality_spotability) | Retrieve the spotability statistic
 [**put_quality_calibration**](QualityApi.html#put_quality_calibration) | Update a calibration to the specified calibration via PUT.  Editable fields include: evaluators, expertEvaluator, and scoringIndex
 [**put_quality_conversation_evaluation**](QualityApi.html#put_quality_conversation_evaluation) | Update an evaluation
 [**put_quality_form**](QualityApi.html#put_quality_form) | Update an evaluation form.
+[**put_quality_forms_evaluation**](QualityApi.html#put_quality_forms_evaluation) | Update an evaluation form.
+[**put_quality_forms_survey**](QualityApi.html#put_quality_forms_survey) | Update a survey form.
 [**put_quality_keywordset**](QualityApi.html#put_quality_keywordset) | Update a keywordSet to the specified keywordSet via PUT.
 {: class="table table-striped"}
 
@@ -227,6 +246,122 @@ nil (empty response body)
 
 
 
+<a name="delete_quality_forms_evaluation"></a>
+
+## - delete_quality_forms_evaluation(form_id)
+
+Delete an evaluation form.
+
+
+
+Wraps DELETE /api/v2/quality/forms/evaluations/{formId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+form_id = "form_id_example" # String | Form ID
+
+
+begin
+  #Delete an evaluation form.
+  api_instance.delete_quality_forms_evaluation(form_id)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->delete_quality_forms_evaluation: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **form_id** | **String**| Form ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="delete_quality_forms_survey"></a>
+
+## - delete_quality_forms_survey(form_id)
+
+Delete a survey form.
+
+
+
+Wraps DELETE /api/v2/quality/forms/surveys/{formId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+form_id = "form_id_example" # String | Form ID
+
+
+begin
+  #Delete a survey form.
+  api_instance.delete_quality_forms_survey(form_id)
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->delete_quality_forms_survey: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **form_id** | **String**| Form ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+nil (empty response body)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="delete_quality_keywordset"></a>
 
 ## - delete_quality_keywordset(keyword_set_id)
@@ -1082,15 +1217,15 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_quality_keywordset"></a>
+<a name="get_quality_forms_evaluation"></a>
 
-## -[**KeywordSet**](KeywordSet.html) get_quality_keywordset(keyword_set_id)
+## -[**EvaluationForm**](EvaluationForm.html) get_quality_forms_evaluation(form_id)
 
-Get a keywordSet by id.
+Get an evaluation form
 
 
 
-Wraps GET /api/v2/quality/keywordsets/{keywordSetId} 
+Wraps GET /api/v2/quality/forms/evaluations/{formId} 
 
 
 ### Example
@@ -1110,15 +1245,15 @@ end
 
 api_instance = PureCloud::QualityApi.new
 
-keyword_set_id = "keyword_set_id_example" # String | KeywordSet ID
+form_id = "form_id_example" # String | Form ID
 
 
 begin
-  #Get a keywordSet by id.
-  result = api_instance.get_quality_keywordset(keyword_set_id)
+  #Get an evaluation form
+  result = api_instance.get_quality_forms_evaluation(form_id)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling QualityApi->get_quality_keywordset: #{e}"
+  puts "Exception when calling QualityApi->get_quality_forms_evaluation: #{e}"
 end
 ~~~
 
@@ -1126,13 +1261,13 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **keyword_set_id** | **String**| KeywordSet ID |  |
+ **form_id** | **String**| Form ID |  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**KeywordSet**](KeywordSet.html)
+[**EvaluationForm**](EvaluationForm.html)
 
 ### HTTP request headers
 
@@ -1141,15 +1276,15 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_quality_keywordsets"></a>
+<a name="get_quality_forms_evaluation_versions"></a>
 
-## -[**KeywordSetEntityListing**](KeywordSetEntityListing.html) get_quality_keywordsets(opts)
+## -[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html) get_quality_forms_evaluation_versions(form_id, opts)
 
-Get the list of keyword sets
+Gets all the revisions for a specific evaluation.
 
 
 
-Wraps GET /api/v2/quality/keywordsets 
+Wraps GET /api/v2/quality/forms/evaluations/{formId}/versions 
 
 
 ### Example
@@ -1169,25 +1304,19 @@ end
 
 api_instance = PureCloud::QualityApi.new
 
+form_id = "form_id_example" # String | Form ID
+
 opts = { 
-  page_size: 25, # Integer | The total page size requested
-  page_number: 1, # Integer | The page number requested
-  sort_by: "sort_by_example", # String | variable name requested to sort by
-  expand: nil, # Array<Object> | variable name requested by expand list
-  next_page: "next_page_example", # String | next page token
-  previous_page: "previous_page_example", # String | Previous page token
-  name: "name_example", # String | the keyword set name - used for filtering results in searches.
-  queue_id: "queue_id_example", # String | the queue id - used for filtering results in searches.
-  agent_id: "agent_id_example", # String | the agent id - used for filtering results in searches.
-  operator: "operator_example" # String | If agentID and queueId are both present, this determines whether the query is an AND or OR between those parameters.
+  page_size: 25, # Integer | Page size
+  page_number: 1 # Integer | Page number
 }
 
 begin
-  #Get the list of keyword sets
-  result = api_instance.get_quality_keywordsets(opts)
+  #Gets all the revisions for a specific evaluation.
+  result = api_instance.get_quality_forms_evaluation_versions(form_id, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling QualityApi->get_quality_keywordsets: #{e}"
+  puts "Exception when calling QualityApi->get_quality_forms_evaluation_versions: #{e}"
 end
 ~~~
 
@@ -1195,22 +1324,15 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **page_size** | **Integer**| The total page size requested | [optional] [default to 25] |
- **page_number** | **Integer**| The page number requested | [optional] [default to 1] |
- **sort_by** | **String**| variable name requested to sort by | [optional]  |
- **expand** | [**Array&lt;Object&gt;**](Object.html)| variable name requested by expand list | [optional]  |
- **next_page** | **String**| next page token | [optional]  |
- **previous_page** | **String**| Previous page token | [optional]  |
- **name** | **String**| the keyword set name - used for filtering results in searches. | [optional]  |
- **queue_id** | **String**| the queue id - used for filtering results in searches. | [optional]  |
- **agent_id** | **String**| the agent id - used for filtering results in searches. | [optional]  |
- **operator** | **String**| If agentID and queueId are both present, this determines whether the query is an AND or OR between those parameters. | [optional] <br />**Values**: AND, OR |
+ **form_id** | **String**| Form ID |  |
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**KeywordSetEntityListing**](KeywordSetEntityListing.html)
+[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html)
 
 ### HTTP request headers
 
@@ -1219,15 +1341,15 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_quality_publishedform"></a>
+<a name="get_quality_forms_evaluations"></a>
 
-## -[**EvaluationForm**](EvaluationForm.html) get_quality_publishedform(form_id)
+## -[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html) get_quality_forms_evaluations(opts)
 
-Get the published evaluation forms.
+Get the list of evaluation forms
 
 
 
-Wraps GET /api/v2/quality/publishedforms/{formId} 
+Wraps GET /api/v2/quality/forms/evaluations 
 
 
 ### Example
@@ -1247,15 +1369,22 @@ end
 
 api_instance = PureCloud::QualityApi.new
 
-form_id = "form_id_example" # String | Form ID
-
+opts = { 
+  page_size: 25, # Integer | The total page size requested
+  page_number: 1, # Integer | The page number requested
+  sort_by: "sort_by_example", # String | variable name requested to sort by
+  next_page: "next_page_example", # String | next page token
+  previous_page: "previous_page_example", # String | Previous page token
+  expand: "expand_example", # String | Expand
+  name: "name_example" # String | Name
+}
 
 begin
-  #Get the published evaluation forms.
-  result = api_instance.get_quality_publishedform(form_id)
+  #Get the list of evaluation forms
+  result = api_instance.get_quality_forms_evaluations(opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling QualityApi->get_quality_publishedform: #{e}"
+  puts "Exception when calling QualityApi->get_quality_forms_evaluations: #{e}"
 end
 ~~~
 
@@ -1263,13 +1392,19 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **form_id** | **String**| Form ID |  |
+ **page_size** | **Integer**| The total page size requested | [optional] [default to 25] |
+ **page_number** | **Integer**| The page number requested | [optional] [default to 1] |
+ **sort_by** | **String**| variable name requested to sort by | [optional]  |
+ **next_page** | **String**| next page token | [optional]  |
+ **previous_page** | **String**| Previous page token | [optional]  |
+ **expand** | **String**| Expand | [optional]  |
+ **name** | **String**| Name | [optional]  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**EvaluationForm**](EvaluationForm.html)
+[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html)
 
 ### HTTP request headers
 
@@ -1278,15 +1413,15 @@ Name | Type | Description  | Notes
 
 
 
-<a name="get_quality_publishedforms"></a>
+<a name="get_quality_forms_survey"></a>
 
-## -[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html) get_quality_publishedforms(opts)
+## -[**SurveyForm**](SurveyForm.html) get_quality_forms_survey(form_id)
 
-Get the published evaluation forms.
+Get a survey form
 
 
 
-Wraps GET /api/v2/quality/publishedforms 
+Wraps GET /api/v2/quality/forms/surveys/{formId} 
 
 
 ### Example
@@ -1306,18 +1441,15 @@ end
 
 api_instance = PureCloud::QualityApi.new
 
-opts = { 
-  page_size: 25, # Integer | Page size
-  page_number: 1, # Integer | Page number
-  name: "name_example" # String | Name
-}
+form_id = "form_id_example" # String | Form ID
+
 
 begin
-  #Get the published evaluation forms.
-  result = api_instance.get_quality_publishedforms(opts)
+  #Get a survey form
+  result = api_instance.get_quality_forms_survey(form_id)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling QualityApi->get_quality_publishedforms: #{e}"
+  puts "Exception when calling QualityApi->get_quality_forms_survey: #{e}"
 end
 ~~~
 
@@ -1325,15 +1457,13 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **page_size** | **Integer**| Page size | [optional] [default to 25] |
- **page_number** | **Integer**| Page number | [optional] [default to 1] |
- **name** | **String**| Name | [optional]  |
+ **form_id** | **String**| Form ID |  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html)
+[**SurveyForm**](SurveyForm.html)
 
 ### HTTP request headers
 
@@ -1342,15 +1472,15 @@ Name | Type | Description  | Notes
 
 
 
-<a name="post_analytics_evaluations_aggregates_query"></a>
+<a name="get_quality_forms_survey_versions"></a>
 
-## -[**AggregateQueryResponse**](AggregateQueryResponse.html) post_analytics_evaluations_aggregates_query(body)
+## -[**SurveyFormEntityListing**](SurveyFormEntityListing.html) get_quality_forms_survey_versions(form_id, opts)
 
-Query for evaluation aggregates
+Gets all the revisions for a specific survey.
 
 
 
-Wraps POST /api/v2/analytics/evaluations/aggregates/query 
+Wraps GET /api/v2/quality/forms/surveys/{formId}/versions 
 
 
 ### Example
@@ -1370,15 +1500,19 @@ end
 
 api_instance = PureCloud::QualityApi.new
 
-body = PureCloud::AggregationQuery.new # AggregationQuery | query
+form_id = "form_id_example" # String | Form ID
 
+opts = { 
+  page_size: 25, # Integer | Page size
+  page_number: 1 # Integer | Page number
+}
 
 begin
-  #Query for evaluation aggregates
-  result = api_instance.post_analytics_evaluations_aggregates_query(body)
+  #Gets all the revisions for a specific survey.
+  result = api_instance.get_quality_forms_survey_versions(form_id, opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling QualityApi->post_analytics_evaluations_aggregates_query: #{e}"
+  puts "Exception when calling QualityApi->get_quality_forms_survey_versions: #{e}"
 end
 ~~~
 
@@ -1386,13 +1520,15 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **body** | [**AggregationQuery**](AggregationQuery.html)| query |  |
+ **form_id** | **String**| Form ID |  |
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**AggregateQueryResponse**](AggregateQueryResponse.html)
+[**SurveyFormEntityListing**](SurveyFormEntityListing.html)
 
 ### HTTP request headers
 
@@ -1401,15 +1537,15 @@ Name | Type | Description  | Notes
 
 
 
-<a name="post_quality_calibrations"></a>
+<a name="get_quality_forms_surveys"></a>
 
-## -[**Calibration**](Calibration.html) post_quality_calibrations(body, opts)
+## -[**SurveyFormEntityListing**](SurveyFormEntityListing.html) get_quality_forms_surveys(opts)
 
-Create a calibration
+Get the list of survey forms
 
 
 
-Wraps POST /api/v2/quality/calibrations 
+Wraps GET /api/v2/quality/forms/surveys 
 
 
 ### Example
@@ -1429,18 +1565,22 @@ end
 
 api_instance = PureCloud::QualityApi.new
 
-body = PureCloud::CalibrationCreate.new # CalibrationCreate | calibration
-
 opts = { 
-  expand: "expand_example" # String | calibratorId
+  page_size: 25, # Integer | The total page size requested
+  page_number: 1, # Integer | The page number requested
+  sort_by: "sort_by_example", # String | variable name requested to sort by
+  next_page: "next_page_example", # String | next page token
+  previous_page: "previous_page_example", # String | Previous page token
+  expand: "expand_example", # String | Expand
+  name: "name_example" # String | Name
 }
 
 begin
-  #Create a calibration
-  result = api_instance.post_quality_calibrations(body, opts)
+  #Get the list of survey forms
+  result = api_instance.get_quality_forms_surveys(opts)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling QualityApi->post_quality_calibrations: #{e}"
+  puts "Exception when calling QualityApi->get_quality_forms_surveys: #{e}"
 end
 ~~~
 
@@ -1448,14 +1588,19 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **body** | [**CalibrationCreate**](CalibrationCreate.html)| calibration |  |
- **expand** | **String**| calibratorId | [optional]  |
+ **page_size** | **Integer**| The total page size requested | [optional] [default to 25] |
+ **page_number** | **Integer**| The page number requested | [optional] [default to 1] |
+ **sort_by** | **String**| variable name requested to sort by | [optional]  |
+ **next_page** | **String**| next page token | [optional]  |
+ **previous_page** | **String**| Previous page token | [optional]  |
+ **expand** | **String**| Expand | [optional]  |
+ **name** | **String**| Name | [optional]  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**Calibration**](Calibration.html)
+[**SurveyFormEntityListing**](SurveyFormEntityListing.html)
 
 ### HTTP request headers
 
@@ -1464,15 +1609,830 @@ Name | Type | Description  | Notes
 
 
 
-<a name="post_quality_conversation_evaluations"></a>
+<a name="get_quality_keywordset"></a>
 
-## -[**Evaluation**](Evaluation.html) post_quality_conversation_evaluations(conversation_id, body, opts)
+## -[**KeywordSet**](KeywordSet.html) get_quality_keywordset(keyword_set_id)
 
-Create an evaluation
+Get a keywordSet by id.
+
+
+
+Wraps GET /api/v2/quality/keywordsets/{keywordSetId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+keyword_set_id = "keyword_set_id_example" # String | KeywordSet ID
+
+
+begin
+  #Get a keywordSet by id.
+  result = api_instance.get_quality_keywordset(keyword_set_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->get_quality_keywordset: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **keyword_set_id** | **String**| KeywordSet ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**KeywordSet**](KeywordSet.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_quality_keywordsets"></a>
+
+## -[**KeywordSetEntityListing**](KeywordSetEntityListing.html) get_quality_keywordsets(opts)
+
+Get the list of keyword sets
+
+
+
+Wraps GET /api/v2/quality/keywordsets 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+opts = { 
+  page_size: 25, # Integer | The total page size requested
+  page_number: 1, # Integer | The page number requested
+  sort_by: "sort_by_example", # String | variable name requested to sort by
+  expand: nil, # Array<Object> | variable name requested by expand list
+  next_page: "next_page_example", # String | next page token
+  previous_page: "previous_page_example", # String | Previous page token
+  name: "name_example", # String | the keyword set name - used for filtering results in searches.
+  queue_id: "queue_id_example", # String | the queue id - used for filtering results in searches.
+  agent_id: "agent_id_example", # String | the agent id - used for filtering results in searches.
+  operator: "operator_example" # String | If agentID and queueId are both present, this determines whether the query is an AND or OR between those parameters.
+}
+
+begin
+  #Get the list of keyword sets
+  result = api_instance.get_quality_keywordsets(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->get_quality_keywordsets: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| The total page size requested | [optional] [default to 25] |
+ **page_number** | **Integer**| The page number requested | [optional] [default to 1] |
+ **sort_by** | **String**| variable name requested to sort by | [optional]  |
+ **expand** | [**Array&lt;Object&gt;**](Object.html)| variable name requested by expand list | [optional]  |
+ **next_page** | **String**| next page token | [optional]  |
+ **previous_page** | **String**| Previous page token | [optional]  |
+ **name** | **String**| the keyword set name - used for filtering results in searches. | [optional]  |
+ **queue_id** | **String**| the queue id - used for filtering results in searches. | [optional]  |
+ **agent_id** | **String**| the agent id - used for filtering results in searches. | [optional]  |
+ **operator** | **String**| If agentID and queueId are both present, this determines whether the query is an AND or OR between those parameters. | [optional] <br />**Values**: AND, OR |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**KeywordSetEntityListing**](KeywordSetEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_quality_publishedform"></a>
+
+## -[**EvaluationForm**](EvaluationForm.html) get_quality_publishedform(form_id)
+
+Get the published evaluation forms.
+
+
+
+Wraps GET /api/v2/quality/publishedforms/{formId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+form_id = "form_id_example" # String | Form ID
+
+
+begin
+  #Get the published evaluation forms.
+  result = api_instance.get_quality_publishedform(form_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->get_quality_publishedform: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **form_id** | **String**| Form ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EvaluationForm**](EvaluationForm.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_quality_publishedforms"></a>
+
+## -[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html) get_quality_publishedforms(opts)
+
+Get the published evaluation forms.
+
+
+
+Wraps GET /api/v2/quality/publishedforms 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+opts = { 
+  page_size: 25, # Integer | Page size
+  page_number: 1, # Integer | Page number
+  name: "name_example" # String | Name
+}
+
+begin
+  #Get the published evaluation forms.
+  result = api_instance.get_quality_publishedforms(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->get_quality_publishedforms: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
+ **name** | **String**| Name | [optional]  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_quality_publishedforms_evaluation"></a>
+
+## -[**EvaluationForm**](EvaluationForm.html) get_quality_publishedforms_evaluation(form_id)
+
+Get the most recent published version of an evaluation form.
+
+
+
+Wraps GET /api/v2/quality/publishedforms/evaluations/{formId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+form_id = "form_id_example" # String | Form ID
+
+
+begin
+  #Get the most recent published version of an evaluation form.
+  result = api_instance.get_quality_publishedforms_evaluation(form_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->get_quality_publishedforms_evaluation: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **form_id** | **String**| Form ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EvaluationForm**](EvaluationForm.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_quality_publishedforms_evaluations"></a>
+
+## -[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html) get_quality_publishedforms_evaluations(opts)
+
+Get the published evaluation forms.
+
+
+
+Wraps GET /api/v2/quality/publishedforms/evaluations 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+opts = { 
+  page_size: 25, # Integer | Page size
+  page_number: 1, # Integer | Page number
+  name: "name_example" # String | Name
+}
+
+begin
+  #Get the published evaluation forms.
+  result = api_instance.get_quality_publishedforms_evaluations(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->get_quality_publishedforms_evaluations: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
+ **name** | **String**| Name | [optional]  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EvaluationFormEntityListing**](EvaluationFormEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_quality_publishedforms_survey"></a>
+
+## -[**SurveyForm**](SurveyForm.html) get_quality_publishedforms_survey(form_id)
+
+Get the most recent published version of a survey form.
+
+
+
+Wraps GET /api/v2/quality/publishedforms/surveys/{formId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+form_id = "form_id_example" # String | Form ID
+
+
+begin
+  #Get the most recent published version of a survey form.
+  result = api_instance.get_quality_publishedforms_survey(form_id)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->get_quality_publishedforms_survey: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **form_id** | **String**| Form ID |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SurveyForm**](SurveyForm.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="get_quality_publishedforms_surveys"></a>
+
+## -[**SurveyFormEntityListing**](SurveyFormEntityListing.html) get_quality_publishedforms_surveys(opts)
+
+Get the published survey forms.
+
+
+
+Wraps GET /api/v2/quality/publishedforms/surveys 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+opts = { 
+  page_size: 25, # Integer | Page size
+  page_number: 1, # Integer | Page number
+  name: "name_example" # String | Name
+}
+
+begin
+  #Get the published survey forms.
+  result = api_instance.get_quality_publishedforms_surveys(opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->get_quality_publishedforms_surveys: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **page_size** | **Integer**| Page size | [optional] [default to 25] |
+ **page_number** | **Integer**| Page number | [optional] [default to 1] |
+ **name** | **String**| Name | [optional]  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SurveyFormEntityListing**](SurveyFormEntityListing.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="patch_quality_forms_survey"></a>
+
+## -[**SurveyForm**](SurveyForm.html) patch_quality_forms_survey(form_id, body)
+
+Disable a particular version of a survey form and invalidates any invitations that have already been sent to customers using this version of the form.
+
+
+
+Wraps PATCH /api/v2/quality/forms/surveys/{formId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+form_id = "form_id_example" # String | Form ID
+
+body = PureCloud::SurveyForm.new # SurveyForm | Survey form
+
+
+begin
+  #Disable a particular version of a survey form and invalidates any invitations that have already been sent to customers using this version of the form.
+  result = api_instance.patch_quality_forms_survey(form_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->patch_quality_forms_survey: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **form_id** | **String**| Form ID |  |
+ **body** | [**SurveyForm**](SurveyForm.html)| Survey form |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SurveyForm**](SurveyForm.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_analytics_evaluations_aggregates_query"></a>
+
+## -[**AggregateQueryResponse**](AggregateQueryResponse.html) post_analytics_evaluations_aggregates_query(body)
+
+Query for evaluation aggregates
+
+
+
+Wraps POST /api/v2/analytics/evaluations/aggregates/query 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+body = PureCloud::AggregationQuery.new # AggregationQuery | query
+
+
+begin
+  #Query for evaluation aggregates
+  result = api_instance.post_analytics_evaluations_aggregates_query(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->post_analytics_evaluations_aggregates_query: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**AggregationQuery**](AggregationQuery.html)| query |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**AggregateQueryResponse**](AggregateQueryResponse.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_quality_calibrations"></a>
+
+## -[**Calibration**](Calibration.html) post_quality_calibrations(body, opts)
+
+Create a calibration
+
+
+
+Wraps POST /api/v2/quality/calibrations 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+body = PureCloud::CalibrationCreate.new # CalibrationCreate | calibration
+
+opts = { 
+  expand: "expand_example" # String | calibratorId
+}
+
+begin
+  #Create a calibration
+  result = api_instance.post_quality_calibrations(body, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->post_quality_calibrations: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**CalibrationCreate**](CalibrationCreate.html)| calibration |  |
+ **expand** | **String**| calibratorId | [optional]  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Calibration**](Calibration.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_quality_conversation_evaluations"></a>
+
+## -[**Evaluation**](Evaluation.html) post_quality_conversation_evaluations(conversation_id, body, opts)
+
+Create an evaluation
+
+
+
+Wraps POST /api/v2/quality/conversations/{conversationId}/evaluations 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+conversation_id = "conversation_id_example" # String | conversationId
+
+body = PureCloud::Evaluation.new # Evaluation | evaluation
+
+opts = { 
+  expand: "expand_example" # String | evaluatorId
+}
+
+begin
+  #Create an evaluation
+  result = api_instance.post_quality_conversation_evaluations(conversation_id, body, opts)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->post_quality_conversation_evaluations: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **conversation_id** | **String**| conversationId |  |
+ **body** | [**Evaluation**](Evaluation.html)| evaluation |  |
+ **expand** | **String**| evaluatorId | [optional]  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**Evaluation**](Evaluation.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_quality_evaluations_scoring"></a>
+
+## -[**EvaluationScoringSet**](EvaluationScoringSet.html) post_quality_evaluations_scoring(body)
+
+Score evaluation
+
+
+
+Wraps POST /api/v2/quality/evaluations/scoring 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+body = PureCloud::EvaluationFormAndScoringSet.new # EvaluationFormAndScoringSet | evaluationAndScoringSet
+
+
+begin
+  #Score evaluation
+  result = api_instance.post_quality_evaluations_scoring(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->post_quality_evaluations_scoring: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**EvaluationFormAndScoringSet**](EvaluationFormAndScoringSet.html)| evaluationAndScoringSet |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EvaluationScoringSet**](EvaluationScoringSet.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_quality_forms"></a>
+
+## -[**EvaluationForm**](EvaluationForm.html) post_quality_forms(body)
+
+Create an evaluation form.
 
 
 
-Wraps POST /api/v2/quality/conversations/{conversationId}/evaluations 
+Wraps POST /api/v2/quality/forms 
 
 
 ### Example
@@ -1492,20 +2452,15 @@ end
 
 api_instance = PureCloud::QualityApi.new
 
-conversation_id = "conversation_id_example" # String | conversationId
-
-body = PureCloud::Evaluation.new # Evaluation | evaluation
+body = PureCloud::EvaluationForm.new # EvaluationForm | Evaluation form
 
-opts = { 
-  expand: "expand_example" # String | evaluatorId
-}
 
 begin
-  #Create an evaluation
-  result = api_instance.post_quality_conversation_evaluations(conversation_id, body, opts)
+  #Create an evaluation form.
+  result = api_instance.post_quality_forms(body)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling QualityApi->post_quality_conversation_evaluations: #{e}"
+  puts "Exception when calling QualityApi->post_quality_forms: #{e}"
 end
 ~~~
 
@@ -1513,15 +2468,13 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **conversation_id** | **String**| conversationId |  |
- **body** | [**Evaluation**](Evaluation.html)| evaluation |  |
- **expand** | **String**| evaluatorId | [optional]  |
+ **body** | [**EvaluationForm**](EvaluationForm.html)| Evaluation form |  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**Evaluation**](Evaluation.html)
+[**EvaluationForm**](EvaluationForm.html)
 
 ### HTTP request headers
 
@@ -1530,15 +2483,15 @@ Name | Type | Description  | Notes
 
 
 
-<a name="post_quality_evaluations_scoring"></a>
+<a name="post_quality_forms_evaluations"></a>
 
-## -[**EvaluationScoringSet**](EvaluationScoringSet.html) post_quality_evaluations_scoring(body)
+## -[**EvaluationForm**](EvaluationForm.html) post_quality_forms_evaluations(body)
 
-Score evaluation
+Create an evaluation form.
 
 
 
-Wraps POST /api/v2/quality/evaluations/scoring 
+Wraps POST /api/v2/quality/forms/evaluations 
 
 
 ### Example
@@ -1558,15 +2511,15 @@ end
 
 api_instance = PureCloud::QualityApi.new
 
-body = PureCloud::EvaluationFormAndScoringSet.new # EvaluationFormAndScoringSet | evaluationAndScoringSet
+body = PureCloud::EvaluationForm.new # EvaluationForm | Evaluation form
 
 
 begin
-  #Score evaluation
-  result = api_instance.post_quality_evaluations_scoring(body)
+  #Create an evaluation form.
+  result = api_instance.post_quality_forms_evaluations(body)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling QualityApi->post_quality_evaluations_scoring: #{e}"
+  puts "Exception when calling QualityApi->post_quality_forms_evaluations: #{e}"
 end
 ~~~
 
@@ -1574,13 +2527,13 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **body** | [**EvaluationFormAndScoringSet**](EvaluationFormAndScoringSet.html)| evaluationAndScoringSet |  |
+ **body** | [**EvaluationForm**](EvaluationForm.html)| Evaluation form |  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**EvaluationScoringSet**](EvaluationScoringSet.html)
+[**EvaluationForm**](EvaluationForm.html)
 
 ### HTTP request headers
 
@@ -1589,15 +2542,15 @@ Name | Type | Description  | Notes
 
 
 
-<a name="post_quality_forms"></a>
+<a name="post_quality_forms_surveys"></a>
 
-## -[**EvaluationForm**](EvaluationForm.html) post_quality_forms(body)
+## -[**SurveyForm**](SurveyForm.html) post_quality_forms_surveys(body)
 
-Create an evaluation form.
+Create a survey form.
 
 
 
-Wraps POST /api/v2/quality/forms 
+Wraps POST /api/v2/quality/forms/surveys 
 
 
 ### Example
@@ -1617,15 +2570,15 @@ end
 
 api_instance = PureCloud::QualityApi.new
 
-body = PureCloud::EvaluationForm.new # EvaluationForm | Evaluation form
+body = PureCloud::SurveyForm.new # SurveyForm | Survey form
 
 
 begin
-  #Create an evaluation form.
-  result = api_instance.post_quality_forms(body)
+  #Create a survey form.
+  result = api_instance.post_quality_forms_surveys(body)
   p result
 rescue PureCloud::ApiError => e
-  puts "Exception when calling QualityApi->post_quality_forms: #{e}"
+  puts "Exception when calling QualityApi->post_quality_forms_surveys: #{e}"
 end
 ~~~
 
@@ -1633,13 +2586,13 @@ end
 
 Name | Type | Description  | Notes
 ------------- | ------------- | ------------- | -------------
- **body** | [**EvaluationForm**](EvaluationForm.html)| Evaluation form |  |
+ **body** | [**SurveyForm**](SurveyForm.html)| Survey form |  |
 {: class="table table-striped"}
 
 
 ### Return type
 
-[**EvaluationForm**](EvaluationForm.html)
+[**SurveyForm**](SurveyForm.html)
 
 ### HTTP request headers
 
@@ -1770,6 +2723,124 @@ Name | Type | Description  | Notes
 
 
 
+<a name="post_quality_publishedforms_evaluations"></a>
+
+## -[**EvaluationForm**](EvaluationForm.html) post_quality_publishedforms_evaluations(body)
+
+Publish an evaluation form.
+
+
+
+Wraps POST /api/v2/quality/publishedforms/evaluations 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+body = PureCloud::PublishForm.new # PublishForm | Evaluation form
+
+
+begin
+  #Publish an evaluation form.
+  result = api_instance.post_quality_publishedforms_evaluations(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->post_quality_publishedforms_evaluations: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**PublishForm**](PublishForm.html)| Evaluation form |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EvaluationForm**](EvaluationForm.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="post_quality_publishedforms_surveys"></a>
+
+## -[**SurveyForm**](SurveyForm.html) post_quality_publishedforms_surveys(body)
+
+Publish a survey form.
+
+
+
+Wraps POST /api/v2/quality/publishedforms/surveys 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+body = PureCloud::PublishForm.new # PublishForm | Survey form
+
+
+begin
+  #Publish a survey form.
+  result = api_instance.post_quality_publishedforms_surveys(body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->post_quality_publishedforms_surveys: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **body** | [**PublishForm**](PublishForm.html)| Survey form |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SurveyForm**](SurveyForm.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="post_quality_spotability"></a>
 
 ## -[**KeywordSet**](KeywordSet.html) post_quality_spotability(opts)
@@ -2023,6 +3094,130 @@ Name | Type | Description  | Notes
 
 
 
+<a name="put_quality_forms_evaluation"></a>
+
+## -[**EvaluationForm**](EvaluationForm.html) put_quality_forms_evaluation(form_id, body)
+
+Update an evaluation form.
+
+
+
+Wraps PUT /api/v2/quality/forms/evaluations/{formId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+form_id = "form_id_example" # String | Form ID
+
+body = PureCloud::EvaluationForm.new # EvaluationForm | Evaluation form
+
+
+begin
+  #Update an evaluation form.
+  result = api_instance.put_quality_forms_evaluation(form_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->put_quality_forms_evaluation: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **form_id** | **String**| Form ID |  |
+ **body** | [**EvaluationForm**](EvaluationForm.html)| Evaluation form |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**EvaluationForm**](EvaluationForm.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
+<a name="put_quality_forms_survey"></a>
+
+## -[**SurveyForm**](SurveyForm.html) put_quality_forms_survey(form_id, body)
+
+Update a survey form.
+
+
+
+Wraps PUT /api/v2/quality/forms/surveys/{formId} 
+
+
+### Example
+~~~ruby
+# load the gem
+require 'purecloudplatformclientv2'
+# setup authorization
+@secret = ENV['PURECLOUD_SECRET']
+@id = ENV['PURECLOUD_CLIENT_ID']
+environment = "mypurecloud.com"
+
+@authToken = PureCloud.authenticate_with_client_credentials @id, @secret, environment
+
+PureCloud.configure do |config|
+  config.access_token = @authToken
+end
+
+api_instance = PureCloud::QualityApi.new
+
+form_id = "form_id_example" # String | Form ID
+
+body = PureCloud::SurveyForm.new # SurveyForm | Survey form
+
+
+begin
+  #Update a survey form.
+  result = api_instance.put_quality_forms_survey(form_id, body)
+  p result
+rescue PureCloud::ApiError => e
+  puts "Exception when calling QualityApi->put_quality_forms_survey: #{e}"
+end
+~~~
+
+### Parameters
+
+Name | Type | Description  | Notes
+------------- | ------------- | ------------- | -------------
+ **form_id** | **String**| Form ID |  |
+ **body** | [**SurveyForm**](SurveyForm.html)| Survey form |  |
+{: class="table table-striped"}
+
+
+### Return type
+
+[**SurveyForm**](SurveyForm.html)
+
+### HTTP request headers
+
+ - **Content-Type**: application/json
+ - **Accept**: application/json
+
+
+
 <a name="put_quality_keywordset"></a>
 
 ## -[**KeywordSet**](KeywordSet.html) put_quality_keywordset(keyword_set_id, body)