purecloudplatformclientv2 24.0.0 → 25.0.0

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Files changed (305) hide show
  1. checksums.yaml +4 -4
  2. data/README.md +14 -2
  3. data/docs/ActionEntityListing.md +2 -2
  4. data/docs/AgentActivity.md +6 -0
  5. data/docs/AgentActivityEntityListing.md +2 -2
  6. data/docs/AnalyticsSession.md +1 -0
  7. data/docs/AnalyticsSessionMetric.md +15 -0
  8. data/docs/AttemptLimitsEntityListing.md +2 -2
  9. data/docs/AttributeEntityListing.md +2 -2
  10. data/docs/CalibrationEntityListing.md +2 -2
  11. data/docs/CallConversationEntityListing.md +2 -2
  12. data/docs/CallHistoryConversationEntityListing.md +2 -2
  13. data/docs/CallableTimeSetEntityListing.md +2 -2
  14. data/docs/CallbackConversationEntityListing.md +2 -2
  15. data/docs/CampaignEntityListing.md +2 -2
  16. data/docs/CampaignRuleEntityListing.md +2 -2
  17. data/docs/CampaignSequenceEntityListing.md +2 -2
  18. data/docs/CertificateAuthorityEntityListing.md +2 -2
  19. data/docs/ChatConversationEntityListing.md +2 -2
  20. data/docs/CobrowseConversationEntityListing.md +2 -2
  21. data/docs/CommandStatusEntityListing.md +2 -2
  22. data/docs/ConsumedResourcesEntityListing.md +2 -2
  23. data/docs/ConsumingResourcesEntityListing.md +2 -2
  24. data/docs/ContactListEntityListing.md +2 -2
  25. data/docs/ContactListFilterEntityListing.md +2 -2
  26. data/docs/ContactListing.md +2 -2
  27. data/docs/ConversationEntityListing.md +2 -2
  28. data/docs/ConversationsApi.md +4 -4
  29. data/docs/CreateEmailRequest.md +4 -4
  30. data/docs/DIDEntityListing.md +2 -2
  31. data/docs/DIDPoolEntityListing.md +2 -2
  32. data/docs/DependencyObjectEntityListing.md +2 -2
  33. data/docs/DependencyTypeEntityListing.md +2 -2
  34. data/docs/DialerEventEntityListing.md +2 -2
  35. data/docs/DirectoryUserDevicesListing.md +2 -2
  36. data/docs/DncListEntityListing.md +2 -2
  37. data/docs/DocumentAuditEntityListing.md +2 -2
  38. data/docs/DocumentEntityListing.md +2 -2
  39. data/docs/DomainEdgeSoftwareVersionDtoEntityListing.md +2 -2
  40. data/docs/DomainEntityListing.md +2 -2
  41. data/docs/DomainEntityListingEvaluationForm.md +2 -2
  42. data/docs/DomainEntityListingQueryResult.md +2 -2
  43. data/docs/DomainEntityListingSurveyForm.md +22 -0
  44. data/docs/EdgeEntityListing.md +2 -2
  45. data/docs/EdgeGroupEntityListing.md +2 -2
  46. data/docs/EdgeLineEntityListing.md +2 -2
  47. data/docs/EmailConversationEntityListing.md +2 -2
  48. data/docs/EmailMessageListing.md +2 -2
  49. data/docs/EncryptionKeyEntityListing.md +2 -2
  50. data/docs/EndpointEntityListing.md +2 -2
  51. data/docs/EvaluationEntityListing.md +2 -2
  52. data/docs/EvaluationForm.md +0 -1
  53. data/docs/EvaluationFormEntityListing.md +2 -2
  54. data/docs/EvaluatorActivityEntityListing.md +2 -2
  55. data/docs/ExtensionEntityListing.md +2 -2
  56. data/docs/ExtensionPoolEntityListing.md +2 -2
  57. data/docs/ExternalOrganizationListing.md +2 -2
  58. data/docs/FaxDocumentEntityListing.md +2 -2
  59. data/docs/FlowEntityListing.md +2 -2
  60. data/docs/FlowVersionEntityListing.md +2 -2
  61. data/docs/GreetingListing.md +2 -2
  62. data/docs/GroupEntityListing.md +2 -2
  63. data/docs/IVREntityListing.md +2 -2
  64. data/docs/InboundDomainEntityListing.md +2 -2
  65. data/docs/InboundRouteEntityListing.md +2 -2
  66. data/docs/InteractionStatsAlertContainer.md +2 -2
  67. data/docs/InteractionStatsRuleContainer.md +2 -2
  68. data/docs/JsonNode.md +1 -1
  69. data/docs/KeywordSetEntityListing.md +2 -2
  70. data/docs/LanguageEntityListing.md +2 -2
  71. data/docs/LibraryEntityListing.md +2 -2
  72. data/docs/LineBaseEntityListing.md +2 -2
  73. data/docs/LineEntityListing.md +2 -2
  74. data/docs/LocationEntityListing.md +2 -2
  75. data/docs/LogicalInterfaceEntityListing.md +2 -2
  76. data/docs/ManagementUnitListing.md +2 -2
  77. data/docs/NoteListing.md +2 -2
  78. data/docs/OAuthClientEntityListing.md +2 -2
  79. data/docs/OAuthProviderEntityListing.md +2 -2
  80. data/docs/OrganizationPresenceEntityListing.md +2 -2
  81. data/docs/OrganizationRoleEntityListing.md +2 -2
  82. data/docs/OrphanRecordingListing.md +2 -2
  83. data/docs/OutboundApi.md +6 -4
  84. data/docs/OutboundRouteBaseEntityListing.md +2 -2
  85. data/docs/OutboundRouteEntityListing.md +2 -2
  86. data/docs/PermissionCollectionEntityListing.md +2 -2
  87. data/docs/PhoneBaseEntityListing.md +2 -2
  88. data/docs/PhoneEntityListing.md +2 -2
  89. data/docs/PhoneMetaBaseEntityListing.md +2 -2
  90. data/docs/PhysicalInterfaceEntityListing.md +2 -2
  91. data/docs/PolicyEntityListing.md +2 -2
  92. data/docs/PromptAssetEntityListing.md +2 -2
  93. data/docs/PromptEntityListing.md +2 -2
  94. data/docs/PublishForm.md +14 -0
  95. data/docs/QualityApi.md +1320 -125
  96. data/docs/QualityAuditPage.md +2 -2
  97. data/docs/Question.md +5 -5
  98. data/docs/QueueEntityListing.md +2 -2
  99. data/docs/QueueMemberEntityListing.md +2 -2
  100. data/docs/RelationshipListing.md +2 -2
  101. data/docs/ReportMetaDataEntityListing.md +2 -2
  102. data/docs/ReportRunEntryEntityDomainListing.md +2 -2
  103. data/docs/ReportScheduleEntityListing.md +2 -2
  104. data/docs/ResponseEntityList.md +2 -2
  105. data/docs/ResponseEntityListing.md +2 -2
  106. data/docs/ResponseSetEntityListing.md +2 -2
  107. data/docs/RuleSetEntityListing.md +2 -2
  108. data/docs/ScheduleEntityListing.md +2 -2
  109. data/docs/ScheduleGroupEntityListing.md +2 -2
  110. data/docs/SchemaCategoryEntityListing.md +2 -2
  111. data/docs/SchemaReferenceEntityListing.md +2 -2
  112. data/docs/ScreenRecordingSessionListing.md +2 -2
  113. data/docs/ScriptEntityListing.md +2 -2
  114. data/docs/SecurityProfileEntityListing.md +2 -2
  115. data/docs/ShareEntityListing.md +2 -2
  116. data/docs/SiteEntityListing.md +2 -2
  117. data/docs/SkillEntityListing.md +2 -2
  118. data/docs/StationEntityListing.md +2 -2
  119. data/docs/SurveyForm.md +23 -0
  120. data/docs/SurveyFormEntityListing.md +22 -0
  121. data/docs/SystemPromptAssetEntityListing.md +2 -2
  122. data/docs/SystemPromptEntityListing.md +2 -2
  123. data/docs/TagValueEntityListing.md +2 -2
  124. data/docs/TimeZoneEntityListing.md +2 -2
  125. data/docs/TrunkBaseEntityListing.md +2 -2
  126. data/docs/TrunkEntityListing.md +2 -2
  127. data/docs/TrunkMetabaseEntityListing.md +2 -2
  128. data/docs/TrustEntityListing.md +2 -2
  129. data/docs/TrustUserEntityListing.md +2 -2
  130. data/docs/TrustorEntityListing.md +2 -2
  131. data/docs/UserEntityListing.md +2 -2
  132. data/docs/UserProfileEntityListing.md +2 -2
  133. data/docs/UserQueueEntityListing.md +2 -2
  134. data/docs/UserRecordingEntityListing.md +2 -2
  135. data/docs/UserSkillEntityListing.md +2 -2
  136. data/docs/VoicemailMessageEntityListing.md +2 -2
  137. data/docs/WebChatApi.md +535 -0
  138. data/docs/WebChatDeployment.md +19 -0
  139. data/docs/WebChatDeploymentEntityListing.md +15 -0
  140. data/docs/WebChatSettings.md +13 -0
  141. data/docs/WfmMoveAgentsCompleteNotification.md +15 -0
  142. data/docs/WfmMoveAgentsCompleteNotificationManagementUnit.md +13 -0
  143. data/docs/WfmMoveAgentsCompleteNotificationMoveAgentResults.md +14 -0
  144. data/docs/WfmMoveAgentsCompleteNotificationUser.md +13 -0
  145. data/docs/WfmMoveAgentsCompleteNotificationWfmMoveAgentData.md +14 -0
  146. data/docs/WfmUpdateAgentDetailsCompleteNotification.md +13 -0
  147. data/docs/WorkspaceEntityListing.md +2 -2
  148. data/docs/WorkspaceMemberEntityListing.md +2 -2
  149. data/docs/WrapupCodeEntityListing.md +2 -2
  150. data/lib/purecloudplatformclientv2.rb +15 -0
  151. data/lib/purecloudplatformclientv2/api/conversations_api.rb +4 -4
  152. data/lib/purecloudplatformclientv2/api/outbound_api.rb +13 -4
  153. data/lib/purecloudplatformclientv2/api/quality_api.rb +1652 -213
  154. data/lib/purecloudplatformclientv2/api/web_chat_api.rb +590 -0
  155. data/lib/purecloudplatformclientv2/api_client.rb +1 -1
  156. data/lib/purecloudplatformclientv2/models/action_entity_listing.rb +25 -25
  157. data/lib/purecloudplatformclientv2/models/agent_activity.rb +151 -1
  158. data/lib/purecloudplatformclientv2/models/agent_activity_entity_listing.rb +25 -25
  159. data/lib/purecloudplatformclientv2/models/analytics_session.rb +32 -4
  160. data/lib/purecloudplatformclientv2/models/analytics_session_metric.rb +269 -0
  161. data/lib/purecloudplatformclientv2/models/attempt_limits_entity_listing.rb +25 -25
  162. data/lib/purecloudplatformclientv2/models/attribute_entity_listing.rb +25 -25
  163. data/lib/purecloudplatformclientv2/models/calibration_entity_listing.rb +25 -25
  164. data/lib/purecloudplatformclientv2/models/call_conversation_entity_listing.rb +25 -25
  165. data/lib/purecloudplatformclientv2/models/call_history_conversation_entity_listing.rb +25 -25
  166. data/lib/purecloudplatformclientv2/models/callable_time_set_entity_listing.rb +25 -25
  167. data/lib/purecloudplatformclientv2/models/callback_conversation_entity_listing.rb +25 -25
  168. data/lib/purecloudplatformclientv2/models/campaign_entity_listing.rb +25 -25
  169. data/lib/purecloudplatformclientv2/models/campaign_rule_entity_listing.rb +25 -25
  170. data/lib/purecloudplatformclientv2/models/campaign_sequence_entity_listing.rb +25 -25
  171. data/lib/purecloudplatformclientv2/models/certificate_authority_entity_listing.rb +25 -25
  172. data/lib/purecloudplatformclientv2/models/chat_conversation_entity_listing.rb +25 -25
  173. data/lib/purecloudplatformclientv2/models/cobrowse_conversation_entity_listing.rb +25 -25
  174. data/lib/purecloudplatformclientv2/models/command_status_entity_listing.rb +25 -25
  175. data/lib/purecloudplatformclientv2/models/consumed_resources_entity_listing.rb +25 -25
  176. data/lib/purecloudplatformclientv2/models/consuming_resources_entity_listing.rb +25 -25
  177. data/lib/purecloudplatformclientv2/models/contact_list_entity_listing.rb +25 -25
  178. data/lib/purecloudplatformclientv2/models/contact_list_filter_entity_listing.rb +25 -25
  179. data/lib/purecloudplatformclientv2/models/contact_listing.rb +25 -25
  180. data/lib/purecloudplatformclientv2/models/conversation_entity_listing.rb +25 -25
  181. data/lib/purecloudplatformclientv2/models/conversation_notification_email.rb +2 -2
  182. data/lib/purecloudplatformclientv2/models/conversation_notification_emails.rb +2 -2
  183. data/lib/purecloudplatformclientv2/models/create_activity_code_request.rb +15 -1
  184. data/lib/purecloudplatformclientv2/models/create_email_request.rb +4 -4
  185. data/lib/purecloudplatformclientv2/models/dependency_object_entity_listing.rb +25 -25
  186. data/lib/purecloudplatformclientv2/models/dependency_type_entity_listing.rb +25 -25
  187. data/lib/purecloudplatformclientv2/models/dialer_event_entity_listing.rb +25 -25
  188. data/lib/purecloudplatformclientv2/models/did_entity_listing.rb +25 -25
  189. data/lib/purecloudplatformclientv2/models/did_pool_entity_listing.rb +25 -25
  190. data/lib/purecloudplatformclientv2/models/directory_user_devices_listing.rb +25 -25
  191. data/lib/purecloudplatformclientv2/models/dnc_list_entity_listing.rb +25 -25
  192. data/lib/purecloudplatformclientv2/models/document_audit_entity_listing.rb +25 -25
  193. data/lib/purecloudplatformclientv2/models/document_entity_listing.rb +25 -25
  194. data/lib/purecloudplatformclientv2/models/domain_edge_software_version_dto_entity_listing.rb +25 -25
  195. data/lib/purecloudplatformclientv2/models/domain_entity_listing.rb +25 -25
  196. data/lib/purecloudplatformclientv2/models/domain_entity_listing_evaluation_form.rb +25 -25
  197. data/lib/purecloudplatformclientv2/models/domain_entity_listing_query_result.rb +25 -25
  198. data/lib/purecloudplatformclientv2/models/domain_entity_listing_survey_form.rb +428 -0
  199. data/lib/purecloudplatformclientv2/models/edge_entity_listing.rb +25 -25
  200. data/lib/purecloudplatformclientv2/models/edge_group_entity_listing.rb +25 -25
  201. data/lib/purecloudplatformclientv2/models/edge_line_entity_listing.rb +25 -25
  202. data/lib/purecloudplatformclientv2/models/email.rb +2 -2
  203. data/lib/purecloudplatformclientv2/models/email_conversation_entity_listing.rb +25 -25
  204. data/lib/purecloudplatformclientv2/models/email_message_listing.rb +25 -25
  205. data/lib/purecloudplatformclientv2/models/encryption_key_entity_listing.rb +25 -25
  206. data/lib/purecloudplatformclientv2/models/endpoint_entity_listing.rb +25 -25
  207. data/lib/purecloudplatformclientv2/models/evaluation_entity_listing.rb +25 -25
  208. data/lib/purecloudplatformclientv2/models/evaluation_form.rb +1 -32
  209. data/lib/purecloudplatformclientv2/models/evaluation_form_entity_listing.rb +25 -25
  210. data/lib/purecloudplatformclientv2/models/evaluator_activity_entity_listing.rb +25 -25
  211. data/lib/purecloudplatformclientv2/models/extension_entity_listing.rb +25 -25
  212. data/lib/purecloudplatformclientv2/models/extension_pool_entity_listing.rb +25 -25
  213. data/lib/purecloudplatformclientv2/models/external_organization_listing.rb +25 -25
  214. data/lib/purecloudplatformclientv2/models/fax_document_entity_listing.rb +25 -25
  215. data/lib/purecloudplatformclientv2/models/flow_entity_listing.rb +25 -25
  216. data/lib/purecloudplatformclientv2/models/flow_version_entity_listing.rb +25 -25
  217. data/lib/purecloudplatformclientv2/models/greeting_listing.rb +25 -25
  218. data/lib/purecloudplatformclientv2/models/group_entity_listing.rb +25 -25
  219. data/lib/purecloudplatformclientv2/models/inbound_domain_entity_listing.rb +25 -25
  220. data/lib/purecloudplatformclientv2/models/inbound_route_entity_listing.rb +25 -25
  221. data/lib/purecloudplatformclientv2/models/interaction_stats_alert_container.rb +25 -25
  222. data/lib/purecloudplatformclientv2/models/interaction_stats_rule_container.rb +25 -25
  223. data/lib/purecloudplatformclientv2/models/ivr_entity_listing.rb +25 -25
  224. data/lib/purecloudplatformclientv2/models/json_node.rb +17 -17
  225. data/lib/purecloudplatformclientv2/models/keyword_set_entity_listing.rb +25 -25
  226. data/lib/purecloudplatformclientv2/models/language_entity_listing.rb +25 -25
  227. data/lib/purecloudplatformclientv2/models/library_entity_listing.rb +25 -25
  228. data/lib/purecloudplatformclientv2/models/line_base_entity_listing.rb +25 -25
  229. data/lib/purecloudplatformclientv2/models/line_entity_listing.rb +25 -25
  230. data/lib/purecloudplatformclientv2/models/location_entity_listing.rb +25 -25
  231. data/lib/purecloudplatformclientv2/models/logical_interface_entity_listing.rb +25 -25
  232. data/lib/purecloudplatformclientv2/models/management_unit_listing.rb +25 -25
  233. data/lib/purecloudplatformclientv2/models/note_listing.rb +25 -25
  234. data/lib/purecloudplatformclientv2/models/o_auth_client_entity_listing.rb +25 -25
  235. data/lib/purecloudplatformclientv2/models/o_auth_provider_entity_listing.rb +25 -25
  236. data/lib/purecloudplatformclientv2/models/organization_presence_entity_listing.rb +25 -25
  237. data/lib/purecloudplatformclientv2/models/organization_role_entity_listing.rb +25 -25
  238. data/lib/purecloudplatformclientv2/models/orphan_recording_listing.rb +25 -25
  239. data/lib/purecloudplatformclientv2/models/outbound_route_base_entity_listing.rb +25 -25
  240. data/lib/purecloudplatformclientv2/models/outbound_route_entity_listing.rb +25 -25
  241. data/lib/purecloudplatformclientv2/models/permission_collection_entity_listing.rb +25 -25
  242. data/lib/purecloudplatformclientv2/models/phone_base_entity_listing.rb +25 -25
  243. data/lib/purecloudplatformclientv2/models/phone_entity_listing.rb +25 -25
  244. data/lib/purecloudplatformclientv2/models/phone_meta_base_entity_listing.rb +25 -25
  245. data/lib/purecloudplatformclientv2/models/physical_interface_entity_listing.rb +25 -25
  246. data/lib/purecloudplatformclientv2/models/policy_entity_listing.rb +25 -25
  247. data/lib/purecloudplatformclientv2/models/prompt_asset_entity_listing.rb +25 -25
  248. data/lib/purecloudplatformclientv2/models/prompt_entity_listing.rb +25 -25
  249. data/lib/purecloudplatformclientv2/models/publish_form.rb +238 -0
  250. data/lib/purecloudplatformclientv2/models/quality_audit_page.rb +25 -25
  251. data/lib/purecloudplatformclientv2/models/question.rb +67 -50
  252. data/lib/purecloudplatformclientv2/models/queue_entity_listing.rb +25 -25
  253. data/lib/purecloudplatformclientv2/models/queue_member_entity_listing.rb +25 -25
  254. data/lib/purecloudplatformclientv2/models/relationship_listing.rb +25 -25
  255. data/lib/purecloudplatformclientv2/models/report_meta_data_entity_listing.rb +25 -25
  256. data/lib/purecloudplatformclientv2/models/report_run_entry_entity_domain_listing.rb +25 -25
  257. data/lib/purecloudplatformclientv2/models/report_schedule_entity_listing.rb +25 -25
  258. data/lib/purecloudplatformclientv2/models/response_entity_list.rb +25 -25
  259. data/lib/purecloudplatformclientv2/models/response_entity_listing.rb +25 -25
  260. data/lib/purecloudplatformclientv2/models/response_set_entity_listing.rb +25 -25
  261. data/lib/purecloudplatformclientv2/models/rule_set_entity_listing.rb +25 -25
  262. data/lib/purecloudplatformclientv2/models/schedule_entity_listing.rb +25 -25
  263. data/lib/purecloudplatformclientv2/models/schedule_group_entity_listing.rb +25 -25
  264. data/lib/purecloudplatformclientv2/models/schema_category_entity_listing.rb +25 -25
  265. data/lib/purecloudplatformclientv2/models/schema_reference_entity_listing.rb +25 -25
  266. data/lib/purecloudplatformclientv2/models/screen_recording_session_listing.rb +25 -25
  267. data/lib/purecloudplatformclientv2/models/script_entity_listing.rb +25 -25
  268. data/lib/purecloudplatformclientv2/models/security_profile_entity_listing.rb +25 -25
  269. data/lib/purecloudplatformclientv2/models/share_entity_listing.rb +25 -25
  270. data/lib/purecloudplatformclientv2/models/site_entity_listing.rb +25 -25
  271. data/lib/purecloudplatformclientv2/models/skill_entity_listing.rb +25 -25
  272. data/lib/purecloudplatformclientv2/models/station_entity_listing.rb +25 -25
  273. data/lib/purecloudplatformclientv2/models/survey_form.rb +479 -0
  274. data/lib/purecloudplatformclientv2/models/survey_form_entity_listing.rb +428 -0
  275. data/lib/purecloudplatformclientv2/models/system_prompt_asset_entity_listing.rb +25 -25
  276. data/lib/purecloudplatformclientv2/models/system_prompt_entity_listing.rb +25 -25
  277. data/lib/purecloudplatformclientv2/models/tag_value_entity_listing.rb +25 -25
  278. data/lib/purecloudplatformclientv2/models/time_zone_entity_listing.rb +25 -25
  279. data/lib/purecloudplatformclientv2/models/trunk_base_entity_listing.rb +25 -25
  280. data/lib/purecloudplatformclientv2/models/trunk_entity_listing.rb +25 -25
  281. data/lib/purecloudplatformclientv2/models/trunk_metabase_entity_listing.rb +25 -25
  282. data/lib/purecloudplatformclientv2/models/trust_entity_listing.rb +25 -25
  283. data/lib/purecloudplatformclientv2/models/trust_user_entity_listing.rb +25 -25
  284. data/lib/purecloudplatformclientv2/models/trustor_entity_listing.rb +25 -25
  285. data/lib/purecloudplatformclientv2/models/user_entity_listing.rb +25 -25
  286. data/lib/purecloudplatformclientv2/models/user_profile_entity_listing.rb +25 -25
  287. data/lib/purecloudplatformclientv2/models/user_queue_entity_listing.rb +25 -25
  288. data/lib/purecloudplatformclientv2/models/user_recording_entity_listing.rb +25 -25
  289. data/lib/purecloudplatformclientv2/models/user_schedule_adherence.rb +2 -2
  290. data/lib/purecloudplatformclientv2/models/user_skill_entity_listing.rb +25 -25
  291. data/lib/purecloudplatformclientv2/models/voicemail_message_entity_listing.rb +25 -25
  292. data/lib/purecloudplatformclientv2/models/web_chat_deployment.rb +354 -0
  293. data/lib/purecloudplatformclientv2/models/web_chat_deployment_entity_listing.rb +253 -0
  294. data/lib/purecloudplatformclientv2/models/web_chat_settings.rb +201 -0
  295. data/lib/purecloudplatformclientv2/models/wfm_move_agents_complete_notification.rb +253 -0
  296. data/lib/purecloudplatformclientv2/models/wfm_move_agents_complete_notification_management_unit.rb +201 -0
  297. data/lib/purecloudplatformclientv2/models/wfm_move_agents_complete_notification_move_agent_results.rb +240 -0
  298. data/lib/purecloudplatformclientv2/models/wfm_move_agents_complete_notification_user.rb +201 -0
  299. data/lib/purecloudplatformclientv2/models/wfm_move_agents_complete_notification_wfm_move_agent_data.rb +240 -0
  300. data/lib/purecloudplatformclientv2/models/wfm_update_agent_details_complete_notification.rb +215 -0
  301. data/lib/purecloudplatformclientv2/models/workspace_entity_listing.rb +25 -25
  302. data/lib/purecloudplatformclientv2/models/workspace_member_entity_listing.rb +25 -25
  303. data/lib/purecloudplatformclientv2/models/wrapup_code_entity_listing.rb +25 -25
  304. data/lib/purecloudplatformclientv2/version.rb +1 -1
  305. metadata +32 -2
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+ metadata.gz: 91dece596744c10a8f8345e63084fec167442b5de8dd7cd8e8e4710f8cfb45b56ebbe10b8508a2ea6bc16e56d1530b0f39dcdf4864d3c8ec931b8797fd4dbf79
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+ data.tar.gz: eabc92cbe3f458fdfcdb9fa1e84e3f81aad40063bfa430299b01fcb94428b7c14d842c0740437ec31b055ead1ced440b521c8e7529f153eda2525aa639bf956f
data/README.md CHANGED
@@ -1,7 +1,7 @@
1
1
  ---
2
2
  title: PureCloud Ruby Gem
3
3
  ---
4
- ![](http://ruby-gem-downloads-badge.herokuapp.com/purecloudplatformclientv2?label=24.0.0)
4
+ ![](http://ruby-gem-downloads-badge.herokuapp.com/purecloudplatformclientv2?label=25.0.0)
5
5
 
6
6
  Documentation can be found at [https://developer.mypurecloud.com/api/rest/client-libraries/ruby/](https://developer.mypurecloud.com/api/rest/client-libraries/ruby/)
7
7
 
@@ -10,7 +10,7 @@ Documentation can be found at [https://developer.mypurecloud.com/api/rest/client
10
10
  ### from rubygems.org
11
11
 
12
12
  ~~~ ruby
13
- gem install 'purecloudplatformclientv2', '~> 24.0.0'
13
+ gem install 'purecloudplatformclientv2', '~> 25.0.0'
14
14
  ~~~
15
15
 
16
16
  ### Install from Git
@@ -50,3 +50,15 @@ end
50
50
  ## SDK Source Code Generation
51
51
 
52
52
  The SDK is automatically regenerated and published from the API's definition after each API release. For more information on the build process, see the [platform-client-sdk-common](https://github.com/MyPureCloud/platform-client-sdk-common) project.
53
+
54
+
55
+ ## Versioning
56
+
57
+ The SDK's version is incremented according to the [Semantic Versioning Specification](https://semver.org/). The decision to increment version numbers is determined by [diffing the Platform API's swagger](https://github.com/purecloudlabs/platform-client-sdk-common/blob/master/modules/swaggerDiff.js) for automated builds, and optionally forcing a version bump when a build is triggered manually (e.g. releasing a bugfix).
58
+
59
+
60
+ ## Support
61
+
62
+ This package is intended to be forwards compatible with v2 of PureCloud's Platform API. While the general policy for the API is not to introduce breaking changes, there are certain additions and changes to the API that cause breaking changes for the SDK, often due to the way the API is expressed in its swagger definition. Because of this, the SDK can have a major version bump while the API remains at major version 2. While the SDK is intended to be forward compatible, patches will only be released to the latest version. For these reasons, it is strongly recommended that all applications using this SDK are kept up to date and use the latest version of the SDK.
63
+
64
+ For any issues, questions, or suggestions for the SDK, visit the [PureCloud Developer Forum](https://developer.mypurecloud.com/forum/).
@@ -11,11 +11,11 @@ title: ActionEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -12,6 +12,12 @@ title: AgentActivity
12
12
  | **agent** | [**User**](User.html) | | [optional] |
13
13
  | **num_evaluations** | **Integer** | | [optional] |
14
14
  | **average_evaluation_score** | **Integer** | | [optional] |
15
+ | **num_critical_evaluations** | **Integer** | | [optional] |
16
+ | **average_critical_score** | **Float** | | [optional] |
17
+ | **highest_evaluation_score** | **Float** | | [optional] |
18
+ | **lowest_evaluation_score** | **Float** | | [optional] |
19
+ | **highest_critical_score** | **Float** | | [optional] |
20
+ | **lowest_critical_score** | **Float** | | [optional] |
15
21
  | **agent_evaluator_activity_list** | [**Array<AgentEvaluatorActivity>**](AgentEvaluatorActivity.html) | | [optional] |
16
22
  | **self_uri** | **String** | The URI for this object | [optional] |
17
23
  {: class="table table-striped"}
@@ -11,11 +11,11 @@ title: AgentActivityEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -43,6 +43,7 @@ title: AnalyticsSession
43
43
  | **video_room_id** | **String** | A unique identifier for a PureCloud video room. | [optional] |
44
44
  | **video_address_self** | **String** | Direct Video address | [optional] |
45
45
  | **segments** | [**Array<AnalyticsConversationSegment>**](AnalyticsConversationSegment.html) | List of segments for this session | [optional] |
46
+ | **metrics** | [**Array<AnalyticsSessionMetric>**](AnalyticsSessionMetric.html) | List of metrics for this session | [optional] |
46
47
  {: class="table table-striped"}
47
48
 
48
49
 
@@ -0,0 +1,15 @@
1
+ ---
2
+ title: AnalyticsSessionMetric
3
+ ---
4
+ ## PureCloud::AnalyticsSessionMetric
5
+
6
+ ## Properties
7
+
8
+ |Name | Type | Description | Notes|
9
+ |------------ | ------------- | ------------- | -------------|
10
+ | **name** | **String** | Unique name of this metric | |
11
+ | **value** | **Integer** | The metric value | |
12
+ | **emit_date** | **DateTime** | Metric emission date. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ | |
13
+ {: class="table table-striped"}
14
+
15
+
@@ -11,11 +11,11 @@ title: AttemptLimitsEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
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  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: AttributeEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CalibrationEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CallConversationEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CallHistoryConversationEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CallableTimeSetEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CallbackConversationEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CampaignEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CampaignRuleEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CampaignSequenceEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CertificateAuthorityEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: ChatConversationEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CobrowseConversationEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: CommandStatusEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: ConsumedResourcesEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: ConsumingResourcesEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: ContactListEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: ContactListFilterEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: ContactListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
13
  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
17
  | **next_uri** | **String** | | [optional] |
16
18
  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
19
  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -11,11 +11,11 @@ title: ConversationEntityListing
11
11
  | **page_size** | **Integer** | | [optional] |
12
12
  | **page_number** | **Integer** | | [optional] |
13
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  | **total** | **Integer** | | [optional] |
14
+ | **self_uri** | **String** | | [optional] |
15
+ | **first_uri** | **String** | | [optional] |
14
16
  | **previous_uri** | **String** | | [optional] |
15
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  | **next_uri** | **String** | | [optional] |
16
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  | **last_uri** | **String** | | [optional] |
17
- | **self_uri** | **String** | | [optional] |
18
- | **first_uri** | **String** | | [optional] |
19
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  | **page_count** | **Integer** | | [optional] |
20
20
  {: class="table table-striped"}
21
21
 
@@ -84,7 +84,7 @@ Method | Description
84
84
  [**post_conversations_chat_participant_replace**](ConversationsApi.html#post_conversations_chat_participant_replace) | Replace this participant with the specified user and/or address
85
85
  [**post_conversations_chats**](ConversationsApi.html#post_conversations_chats) | Create a web chat conversation
86
86
  [**post_conversations_cobrowsesession_participant_replace**](ConversationsApi.html#post_conversations_cobrowsesession_participant_replace) | Replace this participant with the specified user and/or address
87
- [**post_conversations_email_inboundmessages**](ConversationsApi.html#post_conversations_email_inboundmessages) | Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based.This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
87
+ [**post_conversations_email_inboundmessages**](ConversationsApi.html#post_conversations_email_inboundmessages) | Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
88
88
  [**post_conversations_email_messages**](ConversationsApi.html#post_conversations_email_messages) | Send an email reply
89
89
  [**post_conversations_email_participant_replace**](ConversationsApi.html#post_conversations_email_participant_replace) | Replace this participant with the specified user and/or address
90
90
  [**post_conversations_emails**](ConversationsApi.html#post_conversations_emails) | Create an email conversation
@@ -4824,7 +4824,7 @@ nil (empty response body)
4824
4824
 
4825
4825
  ## -[**EmailConversation**](EmailConversation.html) post_conversations_email_inboundmessages(conversation_id, body)
4826
4826
 
4827
- Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based.This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
4827
+ Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
4828
4828
 
4829
4829
 
4830
4830
 
@@ -4854,7 +4854,7 @@ body = PureCloud::InboundMessageRequest.new # InboundMessageRequest | Send exter
4854
4854
 
4855
4855
 
4856
4856
  begin
4857
- #Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based.This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
4857
+ #Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.
4858
4858
  result = api_instance.post_conversations_email_inboundmessages(conversation_id, body)
4859
4859
  p result
4860
4860
  rescue PureCloud::ApiError => e
@@ -5014,7 +5014,7 @@ nil (empty response body)
5014
5014
 
5015
5015
  Create an email conversation
5016
5016
 
5017
-
5017
+ If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.
5018
5018
 
5019
5019
  Wraps POST /api/v2/conversations/emails
5020
5020