lesli_help 0.1.0

data/db/seed/development.rb

@@ -0,0 +1,43 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+current_user = Lesli::User.first
+
+25.times do |index| 
+    current_user.account.help.tickets.create!({
+        :subject => "Demo ticket ##{index}",
+        :description => "My printer number #{index} is not working",
+        :deadline => 1.week.from_now,
+        :user => current_user,
+        :creator => current_user
+    })
+end 

data/db/seed/production.rb

@@ -0,0 +1,31 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end

data/db/seed/test.rb

@@ -0,0 +1,31 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end

data/db/seeds.rb

@@ -0,0 +1,43 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+
+# IMPORTANT: 
+#       Seed files are only for development, if you need to create default resources for production
+#       you must use the initializer method in the Engine account model
+if Rails.env.development? 
+    L2.msg(
+        "LesliHelp", 
+        "Version: #{LesliHelp::VERSION}", 
+        "Build: #{LesliHelp::BUILD}")
+    load LesliHelp::Engine.root.join("db", "seed", "#{ Rails.env.downcase }.rb")
+end 

data/db/tables/0702010110_create_cloud_help_catalogs.rb

@@ -0,0 +1,8 @@
+class CreateCloudHelpCatalogs < ActiveRecord::Migration[6.0]
+    def change
+        #create_table :cloud_help_catalogs do |t|
+        #
+        #  t.timestamps
+        #end
+    end
+end

data/db/tables/0702010210_create_cloud_help_catalog_ticket_categories.rb

@@ -0,0 +1,44 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS development platform.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateCloudHelpCatalogTicketCategories < ActiveRecord::Migration[6.0]
+    def change
+        create_table :cloud_help_catalog_ticket_categories do |t|
+            t.string :name
+            t.string :ancestry, index: true    
+
+            t.datetime :deleted_at, index: true    
+            t.timestamps
+        end
+        add_reference(:cloud_help_catalog_ticket_categories, :account, foreign_key: { to_table: :cloud_help_accounts }, index: { name: "help_catalog_ticket_categories_accounts" })
+    end
+end

data/db/tables/0702010310_create_cloud_help_catalog_ticket_priorities.rb

@@ -0,0 +1,46 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS development platform.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateCloudHelpCatalogTicketPriorities < ActiveRecord::Migration[6.0]
+    def change
+        create_table :cloud_help_catalog_ticket_priorities do |t|
+            t.string :name
+            t.integer :weight
+            t.integer :days_to_deadline
+
+            # acts_as_paranoid
+            t.datetime :deleted_at, index: true
+            t.timestamps
+        end
+        add_reference(:cloud_help_catalog_ticket_priorities, :account, foreign_key: { to_table: :cloud_help_accounts })
+    end
+end

data/db/tables/0702010410_create_cloud_help_catalog_ticket_types.rb

@@ -0,0 +1,44 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS development platform.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateCloudHelpCatalogTicketTypes < ActiveRecord::Migration[6.0]
+    def change
+        create_table :cloud_help_catalog_ticket_types do |t|
+            t.string :name
+
+            # acts_as_paranoid
+            t.datetime :deleted_at, index: true
+            t.timestamps
+        end
+        add_reference(:cloud_help_catalog_ticket_types, :account, foreign_key: { to_table: :cloud_help_accounts })
+    end
+end

data/db/tables/0702010510_create_cloud_help_catalog_ticket_sources.rb

@@ -0,0 +1,44 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS development platform.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateCloudHelpCatalogTicketSources < ActiveRecord::Migration[6.0]
+    def change
+        create_table :cloud_help_catalog_ticket_sources do |t|
+            t.string :name
+
+            # acts_as_paranoid
+            t.datetime :deleted_at, index: true
+            t.timestamps
+        end
+        add_reference(:cloud_help_catalog_ticket_sources, :account, foreign_key: { to_table: :cloud_help_accounts })
+    end
+end

data/db/tables/0702010610_create_cloud_help_catalog_ticket_workspaces.rb

@@ -0,0 +1,38 @@
+=begin
+
+Copyright (c) 2022, all rights reserved.
+
+All the information provided by this platform is protected by international laws related  to 
+industrial property, intellectual property, copyright and relative international laws. 
+All intellectual or industrial property rights of the code, texts, trade mark, design, 
+pictures and any other information belongs to the owner of this platform.
+
+Without the written permission of the owner, any replication, modification,
+transmission, publication is strictly forbidden.
+
+For more information read the license file including with this software.
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+
+=end
+class CreateCloudHelpCatalogTicketWorkspaces < ActiveRecord::Migration[6.1]
+    def change
+        create_table :cloud_help_catalog_ticket_workspaces do |t|
+            t.string :name
+            t.boolean :default, default: false
+
+            # acts_as_paranoid
+            t.datetime :deleted_at, index: true
+            
+            t.timestamps
+        end
+
+        add_reference(
+            :cloud_help_catalog_ticket_workspaces, 
+            :account, 
+            foreign_key: { to_table: :cloud_help_accounts }, 
+            index: { name: "help_catalog_ticket_workspaces_accounts" }
+        )
+    end
+end

data/db/tables/0702020110_create_cloud_help_workflows.rb

@@ -0,0 +1,47 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS development platform.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateCloudHelpWorkflows < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000201_workflows.json")))
+        create_table :cloud_help_workflows do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference(:cloud_help_workflows, :account, foreign_key: { to_table: :cloud_help_accounts })
+    end
+end

data/db/tables/0702020210_create_cloud_help_workflow_statuses.rb

@@ -0,0 +1,47 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS development platform.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateCloudHelpWorkflowStatuses < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000202_workflow_statuses.json")))
+        create_table :cloud_help_workflow_statuses do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference(:cloud_help_workflow_statuses, :workflow, foreign_key: { to_table: :cloud_help_workflows })
+    end
+end

data/db/tables/0702020310_create_cloud_help_workflow_associations.rb

@@ -0,0 +1,29 @@
+class CreateCloudHelpWorkflowAssociations < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000203_workflow_associations.json")))
+        create_table :cloud_help_workflow_associations do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+
+            # Specific fields to which you can associate a workflow with
+            t.bigint :ticket_type
+            t.bigint :ticket_category
+
+            t.timestamps
+        end
+        
+        add_index :cloud_help_workflow_associations, :ticket_type,      name: "help_workflow_associations_ticket_types"
+        add_index :cloud_help_workflow_associations, :ticket_category,  name: "help_workflow_associations_ticket_categories"
+
+        add_reference(
+            :cloud_help_workflow_associations, 
+            :workflow, 
+            foreign_key: { to_table: :cloud_help_workflows}, 
+            index: { name: "help_workflow_associations_workflows" }
+        )
+    end
+end

data/db/tables/0702020410_create_cloud_help_workflow_actions.rb

@@ -0,0 +1,18 @@
+class CreateCloudHelpWorkflowActions < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000204_workflow_actions.json")))
+        create_table :cloud_help_workflow_actions do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        
+        add_reference :cloud_help_workflow_actions, :cloud_help_workflows, foreign_key: true, index: { name: "help_workflow_actions_workflows" }
+        add_foreign_key :cloud_help_workflow_actions, :cloud_help_workflow_statuses, column: :initial_status_id
+        add_foreign_key :cloud_help_workflow_actions, :cloud_help_workflow_statuses, column: :final_status_id
+    end
+end

data/db/tables/0702020510_create_cloud_help_workflow_checks.rb

@@ -0,0 +1,20 @@
+class CreateCloudHelpWorkflowChecks < ActiveRecord::Migration[6.1]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000205_workflow_checks.json")))
+        create_table :cloud_help_workflow_checks do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        
+        add_reference   :cloud_help_workflow_checks, :cloud_help_workflows, foreign_key: true, index: { name: "help_workflow_checks_workflows" }
+        add_foreign_key :cloud_help_workflow_checks, :cloud_help_workflow_statuses, column: :initial_status_id
+        add_foreign_key :cloud_help_workflow_checks, :cloud_help_workflow_statuses, column: :final_status_id
+        add_foreign_key :cloud_help_workflow_checks, :roles, column: :roles_id
+        add_foreign_key :cloud_help_workflow_checks, :users, column: :users_id
+    end
+end

data/db/tables/0702030110_create_cloud_help_custom_fields.rb

@@ -0,0 +1,15 @@
+class CreateCloudHelpCustomFields < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000301_custom_fields.json")))
+        create_table :cloud_help_custom_fields do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_custom_fields, :cloud_help_accounts, foreign_key: true, index: { name: "cloud_help_accounts_custom_fields" }
+    end
+end

data/db/tables/0702040110_create_cloud_help_custom_validations.rb

@@ -0,0 +1,16 @@
+class CreateCloudHelpCustomValidations < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000401_custom_validations.json")))
+        create_table :cloud_help_custom_validations do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_custom_validations, :users, foreign_key: true
+        add_reference :cloud_help_custom_validations, :cloud_help_accounts, foreign_key: true, index: { name: "help_custom_validations_accounts" }
+    end
+end

data/db/tables/0702040210_create_cloud_help_custom_validation_rules.rb

@@ -0,0 +1,16 @@
+class CreateCloudHelpCustomValidationRules < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000402_custom_validation_rules.json")))
+        create_table :cloud_help_custom_validation_rules do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_custom_validation_rules, :users, foreign_key: true
+        add_reference :cloud_help_custom_validation_rules, :cloud_help_custom_validations, foreign_key: true, index: { name: "help_custom_validation_rules_validations" }
+    end
+end

data/db/tables/0702040310_create_cloud_help_custom_validation_fields.rb

@@ -0,0 +1,16 @@
+class CreateCloudHelpCustomValidationFields < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000403_custom_validation_fields.json")))
+        create_table :cloud_help_custom_validation_fields do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_custom_validation_fields, :users, foreign_key: true
+        add_reference :cloud_help_custom_validation_fields, :cloud_help_custom_validations, foreign_key: true, index: { name: "cloud_help_custom_validation_fields_validations" }
+    end
+end

data/db/tables/0702100310_create_cloud_help_ticket_actions.rb

@@ -0,0 +1,16 @@
+class CreateCloudHelpTicketActions < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000003_actions.json")))
+        create_table :cloud_help_ticket_actions do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_ticket_actions, :users, foreign_key: true
+        add_reference :cloud_help_ticket_actions, :cloud_help_tickets, foreign_key: true, index: { name: "help_ticket_actions_tickets" }
+    end
+end

data/db/tables/0702100410_create_cloud_help_ticket_activities.rb

@@ -0,0 +1,15 @@
+class CreateCloudHelpTicketActivities < ActiveRecord::Migration[6.0]
+    def change
+        table_base_structure = JSON.parse(File.read(Rails.root.join("db","structure","00000004_activities.json")))
+        create_table :cloud_help_ticket_activities do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference :cloud_help_ticket_activities, :cloud_help_tickets, foreign_key: true
+    end
+end