lesli_help 0.1.0

data/app/views/lesli_help/accounts/_form.html.erb

@@ -0,0 +1,17 @@
+<%= form_with(model: account) do |form| %>
+  <% if account.errors.any? %>
+    <div style="color: red">
+      <h2><%= pluralize(account.errors.count, "error") %> prohibited this account from being saved:</h2>
+
+      <ul>
+        <% account.errors.each do |error| %>
+          <li><%= error.full_message %></li>
+        <% end %>
+      </ul>
+    </div>
+  <% end %>
+
+  <div>
+    <%= form.submit %>
+  </div>
+<% end %>

data/app/views/lesli_help/accounts/edit.html.erb

@@ -0,0 +1,10 @@
+<h1>Editing account</h1>
+
+<%= render "form", account: @account %>
+
+<br>
+
+<div>
+  <%= link_to "Show this account", @account %> |
+  <%= link_to "Back to accounts", accounts_path %>
+</div>

data/app/views/lesli_help/accounts/index.html.erb

@@ -0,0 +1,14 @@
+<p style="color: green"><%= notice %></p>
+
+<h1>Accounts</h1>
+
+<div id="accounts">
+  <% @accounts.each do |account| %>
+    <%= render account %>
+    <p>
+      <%= link_to "Show this account", account %>
+    </p>
+  <% end %>
+</div>
+
+<%= link_to "New account", new_account_path %>

data/app/views/lesli_help/accounts/new.html.erb

@@ -0,0 +1,9 @@
+<h1>New account</h1>
+
+<%= render "form", account: @account %>
+
+<br>
+
+<div>
+  <%= link_to "Back to accounts", accounts_path %>
+</div>

data/app/views/lesli_help/accounts/show.html.erb

@@ -0,0 +1,10 @@
+<p style="color: green"><%= notice %></p>
+
+<%= render @account %>
+
+<div>
+  <%= link_to "Edit this account", edit_account_path(@account) %> |
+  <%= link_to "Back to accounts", accounts_path %>
+
+  <%= button_to "Destroy this account", @account, method: :delete %>
+</div>

data/app/views/lesli_help/dashboards/edit.html.erb

@@ -0,0 +1 @@
+<router-view></router-view>

data/app/views/lesli_help/dashboards/index.html.erb

@@ -0,0 +1 @@
+<router-view></router-view>

data/app/views/lesli_help/dashboards/new.html.erb

@@ -0,0 +1 @@
+<router-view></router-view>

data/app/views/lesli_help/dashboards/show.html.erb

@@ -0,0 +1 @@
+<router-view></router-view>

data/app/views/lesli_help/partials/_engine-navigation.html.erb

@@ -0,0 +1,39 @@
+<%
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+%>
+
+<%= navigation_item(lesli_help.dashboard_path, "Dashboard", "ri-dashboard-3-line"); %>
+<%= navigation_item(lesli_help.tickets_path, "Tickets", "ri-todo-line"); %>
+<%= navigation_item("lesli_help.slas_path", "SLAs", "ri-file-paper-2-line") %>
+<%= navigation_item("lesli_help.dashboard_path", "Reports", "ri-file-chart-line"); %>
+<%= navigation_item("lesli_help.dashboard_path", "Settings", "ri-equalizer-line"); %>

data/app/views/lesli_help/tickets/edit.html.erb

@@ -0,0 +1,20 @@
+<%
+=begin
+Copyright (c) 2020, all rights reserved.
+
+All the information provided by this platform is protected by international laws related  to 
+industrial property, intellectual property, copyright and relative international laws. 
+All intellectual or industrial property rights of the code, texts, trade mark, design, 
+pictures and any other information belongs to the owner of this platform.
+
+Without the written permission of the owner, any replication, modification,
+transmission, publication is strictly forbidden.
+
+For more information read the license file including with this software.
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+
+=end
+%>
+<router-view></router-view>

data/app/views/lesli_help/tickets/index.html.erb

@@ -0,0 +1,34 @@
+<%
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+%>
+<router-view></router-view>

data/app/views/lesli_help/tickets/new.html.erb

@@ -0,0 +1,20 @@
+<%
+=begin
+Copyright (c) 2020, all rights reserved.
+
+All the information provided by this platform is protected by international laws related  to 
+industrial property, intellectual property, copyright and relative international laws. 
+All intellectual or industrial property rights of the code, texts, trade mark, design, 
+pictures and any other information belongs to the owner of this platform.
+
+Without the written permission of the owner, any replication, modification,
+transmission, publication is strictly forbidden.
+
+For more information read the license file including with this software.
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+
+=end
+%>
+<router-view></router-view>

data/app/views/lesli_help/tickets/show.html.erb

@@ -0,0 +1,20 @@
+<%
+=begin
+Copyright (c) 2020, all rights reserved.
+
+All the information provided by this platform is protected by international laws related  to 
+industrial property, intellectual property, copyright and relative international laws. 
+All intellectual or industrial property rights of the code, texts, trade mark, design, 
+pictures and any other information belongs to the owner of this platform.
+
+Without the written permission of the owner, any replication, modification,
+transmission, publication is strictly forbidden.
+
+For more information read the license file including with this software.
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+
+=end
+%>
+<router-view></router-view>

data/config/locales/translations.en.yml

@@ -0,0 +1,23 @@
+---
+:en:
+  lesli_help:
+    tickets:
+      column_id: ID
+      column_subject: Subject
+      column_description: Description
+      column_deadline: Deadline
+      column_creator: Creator
+      tab_general_information: General Information
+      view_new_ticket_title: Add new ticket
+      tab_assignments: Assignments
+  lesli:
+    shared:
+      view_discussions: Discussions
+      button_add_new: Add new
+      button_reload: Reload
+      view_files: Files
+      view_quick_actions: Quick actions
+      button_list: List
+      button_save: Save
+      button_delete: Delete
+      button_edit: Edit

data/config/locales/translations.es.yml

@@ -0,0 +1,23 @@
+---
+:es:
+  lesli_help:
+    tickets:
+      column_id: ID
+      column_subject: Asunto
+      column_description: Descripcion
+      column_deadline: Fecha limite
+      column_creator: Creador
+      tab_general_information: Informacion general
+      view_new_ticket_title: Agregar nuevo ticket
+      tab_assignments: Asignaciones
+  lesli:
+    shared:
+      view_discussions: Discusiones
+      button_add_new: Agregar nuevo
+      button_reload: Recargar
+      view_files: Archivos
+      view_quick_actions: Acciones rapidas
+      button_list: Lista
+      button_save: Guardar
+      button_delete: Eliminar
+      button_edit: Editar

data/config/routes.rb

@@ -0,0 +1,51 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+LesliHelp::Engine.routes.draw do
+    root to: "dashboards#show"
+    resource :dashboard, only: [:show]
+    resources :dashboards do
+        collection do
+            post "list" => :index
+            get :options
+        end
+        scope module: :dashboard do
+            resources :components
+        end
+    end
+
+    resources :tickets, only: [:show, :index, :new, :create, :edit] do 
+        collection do 
+            get :options
+        end
+    end
+end

data/db/migrate/v1/0702000110_create_lesli_help_accounts.rb

@@ -0,0 +1,42 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateLesliHelpAccounts < ActiveRecord::Migration[7.0]
+    def change
+        create_table :lesli_help_accounts do |t|
+            t.integer   :status
+            t.datetime  :deleted_at, index: true
+            t.timestamps 
+        end
+        add_reference(:lesli_help_accounts, :account, foreign_key: { to_table: :lesli_accounts })
+    end
+end

data/db/migrate/v1/0702000210_create_lesli_help_account_settings.rb

@@ -0,0 +1,46 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateLesliHelpAccountSettings < ActiveRecord::Migration[6.1]
+    def change
+        create_table :lesli_help_account_settings do |t|
+            t.string :key
+            t.string :value
+
+            t.datetime :deleted_at, index: true
+            t.timestamps
+        end
+
+        add_reference(:lesli_help_account_settings, :account, foreign_key: { to_table: :lesli_help_accounts })
+        add_reference(:lesli_help_account_settings, :user, foreign_key: { to_table: :lesli_users })
+    end
+end

data/db/migrate/v1/0702050110_create_lesli_help_dashboards.rb

@@ -0,0 +1,50 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateLesliHelpDashboards < ActiveRecord::Migration[6.0]
+    def change
+        gem_path = Lesli::System.engine("Lesli", "dir")
+        table_base_structure = JSON.parse(File.read(File.join(gem_path, "db", "structure", "00000501_dashboards.json")))
+        create_table :lesli_help_dashboards do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference(:lesli_help_dashboards, :account, foreign_key: { to_table: :lesli_help_accounts })
+        add_reference(:lesli_help_dashboards, :user, foreign_key: { to_table: :lesli_users })
+        add_reference(:lesli_help_dashboards, :role, foreign_key: { to_table: :lesli_roles })
+    end
+end

data/db/migrate/v1/0702050210_create_lesli_help_dashboard_components.rb

@@ -0,0 +1,50 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateLesliHelpDashboardComponents < ActiveRecord::Migration[6.0]
+    def change
+        gem_path = Lesli::System.engine("Lesli", "dir")
+        table_base_structure = JSON.parse(File.read(File.join(gem_path, "db", "structure", "00000502_dashboard_components.json")))
+        create_table :lesli_help_dashboard_components do |t|
+            table_base_structure.each do |column|
+                t.send(
+                    column["type"].parameterize.underscore.to_sym,
+                    column["name"].parameterize.underscore.to_sym
+                )
+            end
+            t.timestamps
+        end
+        add_reference(:lesli_help_dashboard_components, :dashboard, 
+            foreign_key: { to_table: :lesli_help_dashboards }, 
+            index: { name: "help_dashboard_components_dashboards" })
+    end
+end

data/db/migrate/v1/0702100110_create_lesli_help_slas.rb

@@ -0,0 +1,59 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateLesliHelpSlas < ActiveRecord::Migration[6.0]
+    def change
+        create_table :lesli_help_slas do |t|
+            t.string    :name
+            t.integer   :expected_response_time
+            t.integer   :expected_resolution_time
+            t.float     :price_per_hour
+            t.text      :body
+            t.text      :provider_repercussions
+            t.text      :client_repercussions
+            t.text      :exceptions
+            t.boolean   :default, default: false
+
+            # Main user
+            t.bigint    :user_main_id
+
+            # acts_as_paranoid
+            t.datetime :deleted_at, index: true
+
+            t.timestamps
+        end
+
+        add_reference(:lesli_help_slas, :accounts, foreign_key: { to_table: :lesli_help_accounts })
+        add_reference(:lesli_help_slas, :users, foreign_key: { to_table: :lesli_users })
+        #add_reference(:lesli_help_slas, :statuses,  foreign_key: true, index: { name: "help_slas_workflow_statuses" })
+    end
+end

data/db/migrate/v1/0702110110_create_lesli_help_tickets.rb

@@ -0,0 +1,93 @@
+=begin
+
+Lesli
+
+Copyright (c) 2023, Lesli Technologies, S. A.
+
+This program is free software: you can redistribute it and/or modify
+it under the terms of the GNU General Public License as published by
+the Free Software Foundation, either version 3 of the License, or
+(at your option) any later version.
+
+This program is distributed in the hope that it will be useful,
+but WITHOUT ANY WARRANTY; without even the implied warranty of
+MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
+GNU General Public License for more details.
+
+You should have received a copy of the GNU General Public License
+along with this program. If not, see http://www.gnu.org/licenses/.
+
+Lesli · Ruby on Rails SaaS Development Framework.
+
+Made with ♥ by https://www.lesli.tech
+Building a better future, one line of code at a time.
+
+@contact  hello@lesli.tech
+@website  https://www.lesli.tech
+@license  GPLv3 http://www.gnu.org/licenses/gpl-3.0.en.html
+
+// · ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~     ~·~
+// · 
+=end
+
+class CreateLesliHelpTickets < ActiveRecord::Migration[6.0]
+    def change
+        create_table :lesli_help_tickets do |t|
+            t.string  :subject 
+            t.text    :description
+            
+            t.string  :tags
+            t.decimal :hours_worked
+            t.string  :reference_url
+
+            t.datetime :deadline
+            t.datetime :started_at
+            t.datetime :completed_at
+
+            t.datetime :deleted_at, index: true
+            t.timestamps
+        end
+=begin
+        add_reference(
+            :cloud_lesli_tickets, 
+            :status, 
+            foreign_key: { to_table: :cloud_help_workflow_statuses }, 
+            index: { name: "help_tickets_workflow_statuses" }
+        )
+        add_reference(
+            :cloud_lesli_tickets, 
+            :type, 
+            foreign_key: { to_table: :cloud_help_catalog_ticket_types}, 
+            index: { name: "help_tickets_catalog_ticket_types" }
+        )
+        add_reference(
+            :cloud_lesli_tickets, 
+            :priority, 
+            foreign_key: { to_table: :cloud_help_catalog_ticket_priorities }, 
+            index: { name: "help_tickets_catalog_ticket_priorities" }
+        )
+        add_reference(
+            :cloud_lesli_tickets, 
+            :source, 
+            foreign_key: { to_table: :cloud_help_catalog_ticket_sources }, 
+            index: { name: "help_tickets_catalog_ticket_sources" }
+        )
+        add_reference(
+            :cloud_lesli_tickets, 
+            :category, 
+            foreign_key: { to_table: :cloud_help_catalog_ticket_categories }, 
+            index: { name: "help_tickets_catalog_ticket_categories" }
+        )
+        add_reference(
+            :cloud_lesli_tickets, 
+            :workspace, 
+            foreign_key: { to_table: :cloud_help_catalog_ticket_workspaces }, 
+            index: { name: "help_tickets_catalog_ticket_workspaces" }
+        )
+=end
+        add_reference(:lesli_help_tickets, :account, foreign_key: { to_table: :lesli_help_accounts })
+        add_reference(:lesli_help_tickets, :slas,    foreign_key: { to_table: :lesli_help_slas })
+        add_reference(:lesli_help_tickets, :user,    foreign_key: { to_table: :lesli_users }) # Assigned user
+        add_reference(:lesli_help_tickets, :creator, foreign_key: { to_table: :lesli_users }) # Creator user
+    end
+end