aws-sdk-connect 1.204.0 → 1.206.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +10 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +279 -141
- data/lib/aws-sdk-connect/client_api.rb +33 -0
- data/lib/aws-sdk-connect/types.rb +392 -148
- data/lib/aws-sdk-connect.rb +1 -1
- data/sig/client.rbs +1 -1
- data/sig/types.rbs +34 -1
- metadata +1 -1
data/lib/aws-sdk-connect.rb
CHANGED
data/sig/client.rbs
CHANGED
data/sig/types.rbs
CHANGED
|
@@ -498,6 +498,18 @@ module Aws::Connect
|
|
|
498
498
|
SENSITIVE: []
|
|
499
499
|
end
|
|
500
500
|
|
|
501
|
+
class ChatContactMetrics
|
|
502
|
+
attr_accessor multi_party: bool
|
|
503
|
+
attr_accessor total_messages: ::Integer
|
|
504
|
+
attr_accessor total_bot_messages: ::Integer
|
|
505
|
+
attr_accessor total_bot_message_length_in_chars: ::Integer
|
|
506
|
+
attr_accessor conversation_close_time_in_millis: ::Integer
|
|
507
|
+
attr_accessor conversation_turn_count: ::Integer
|
|
508
|
+
attr_accessor agent_first_response_timestamp: ::Time
|
|
509
|
+
attr_accessor agent_first_response_time_in_millis: ::Integer
|
|
510
|
+
SENSITIVE: []
|
|
511
|
+
end
|
|
512
|
+
|
|
501
513
|
class ChatEvent
|
|
502
514
|
attr_accessor type: ("DISCONNECT" | "MESSAGE" | "EVENT")
|
|
503
515
|
attr_accessor content_type: ::String
|
|
@@ -511,6 +523,13 @@ module Aws::Connect
|
|
|
511
523
|
SENSITIVE: []
|
|
512
524
|
end
|
|
513
525
|
|
|
526
|
+
class ChatMetrics
|
|
527
|
+
attr_accessor chat_contact_metrics: Types::ChatContactMetrics
|
|
528
|
+
attr_accessor agent_metrics: Types::ParticipantMetrics
|
|
529
|
+
attr_accessor customer_metrics: Types::ParticipantMetrics
|
|
530
|
+
SENSITIVE: []
|
|
531
|
+
end
|
|
532
|
+
|
|
514
533
|
class ChatParticipantRoleConfig
|
|
515
534
|
attr_accessor participant_timer_config_list: ::Array[Types::ParticipantTimerConfiguration]
|
|
516
535
|
SENSITIVE: []
|
|
@@ -624,6 +643,7 @@ module Aws::Connect
|
|
|
624
643
|
attr_accessor answering_machine_detection_status: ("ANSWERED" | "UNDETECTED" | "ERROR" | "HUMAN_ANSWERED" | "SIT_TONE_DETECTED" | "SIT_TONE_BUSY" | "SIT_TONE_INVALID_NUMBER" | "FAX_MACHINE_DETECTED" | "VOICEMAIL_BEEP" | "VOICEMAIL_NO_BEEP" | "AMD_UNRESOLVED" | "AMD_UNANSWERED" | "AMD_ERROR" | "AMD_NOT_APPLICABLE")
|
|
625
644
|
attr_accessor customer_voice_activity: Types::CustomerVoiceActivity
|
|
626
645
|
attr_accessor quality_metrics: Types::QualityMetrics
|
|
646
|
+
attr_accessor chat_metrics: Types::ChatMetrics
|
|
627
647
|
attr_accessor disconnect_details: Types::DisconnectDetails
|
|
628
648
|
attr_accessor additional_email_recipients: Types::AdditionalEmailRecipients
|
|
629
649
|
attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
|
|
@@ -911,7 +931,7 @@ module Aws::Connect
|
|
|
911
931
|
attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
|
|
912
932
|
attr_accessor expiry_duration_in_minutes: ::Integer
|
|
913
933
|
attr_accessor user_info: Types::UserInfo
|
|
914
|
-
attr_accessor initiate_as: ("CONNECTED_TO_USER")
|
|
934
|
+
attr_accessor initiate_as: ("CONNECTED_TO_USER" | "COMPLETED")
|
|
915
935
|
attr_accessor name: ::String
|
|
916
936
|
attr_accessor description: ::String
|
|
917
937
|
attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
|
|
@@ -3932,6 +3952,19 @@ module Aws::Connect
|
|
|
3932
3952
|
SENSITIVE: []
|
|
3933
3953
|
end
|
|
3934
3954
|
|
|
3955
|
+
class ParticipantMetrics
|
|
3956
|
+
attr_accessor participant_id: ::String
|
|
3957
|
+
attr_accessor participant_type: ("ALL" | "MANAGER" | "AGENT" | "CUSTOMER" | "THIRDPARTY")
|
|
3958
|
+
attr_accessor conversation_abandon: bool
|
|
3959
|
+
attr_accessor messages_sent: ::Integer
|
|
3960
|
+
attr_accessor num_responses: ::Integer
|
|
3961
|
+
attr_accessor message_length_in_chars: ::Integer
|
|
3962
|
+
attr_accessor total_response_time_in_millis: ::Integer
|
|
3963
|
+
attr_accessor max_response_time_in_millis: ::Integer
|
|
3964
|
+
attr_accessor last_message_timestamp: ::Time
|
|
3965
|
+
SENSITIVE: []
|
|
3966
|
+
end
|
|
3967
|
+
|
|
3935
3968
|
class ParticipantTimerConfiguration
|
|
3936
3969
|
attr_accessor participant_role: ("CUSTOMER" | "AGENT")
|
|
3937
3970
|
attr_accessor timer_type: ("IDLE" | "DISCONNECT_NONCUSTOMER")
|