aws-sdk-connect 1.185.0 → 1.187.0

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data/sig/types.rbs CHANGED
@@ -32,6 +32,12 @@ module Aws::Connect
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  SENSITIVE: []
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  end
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+ class AdditionalEmailRecipients
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+ attr_accessor to_list: ::Array[Types::EmailRecipient]
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+ attr_accessor cc_list: ::Array[Types::EmailRecipient]
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+ SENSITIVE: []
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+ end
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+
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  class AgentConfig
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  attr_accessor distributions: ::Array[Types::Distribution]
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  SENSITIVE: []
@@ -39,8 +45,8 @@ module Aws::Connect
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  class AgentContactReference
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  attr_accessor contact_id: ::String
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- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
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- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
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+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
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+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
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  attr_accessor agent_contact_state: ("INCOMING" | "PENDING" | "CONNECTING" | "CONNECTED" | "CONNECTED_ONHOLD" | "MISSED" | "ERROR" | "ENDED" | "REJECTED")
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  attr_accessor state_start_timestamp: ::Time
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  attr_accessor connected_to_agent_timestamp: ::Time
@@ -196,7 +202,7 @@ module Aws::Connect
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  attr_accessor instance_id: ::String
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  attr_accessor resource_id: ::String
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  attr_accessor flow_id: ::String
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- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
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+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
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  SENSITIVE: []
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  end
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@@ -205,7 +211,7 @@ module Aws::Connect
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  class AssociateInstanceStorageConfigRequest
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  attr_accessor instance_id: ::String
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- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
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+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
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  attr_accessor storage_config: Types::InstanceStorageConfig
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  SENSITIVE: []
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  end
@@ -276,6 +282,19 @@ module Aws::Connect
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  SENSITIVE: []
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  end
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+ class AssociatedContactSummary
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+ attr_accessor contact_id: ::String
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+ attr_accessor contact_arn: ::String
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+ attr_accessor initiation_timestamp: ::Time
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+ attr_accessor disconnect_timestamp: ::Time
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+ attr_accessor initial_contact_id: ::String
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+ attr_accessor previous_contact_id: ::String
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+ attr_accessor related_contact_id: ::String
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+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
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+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
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+ SENSITIVE: []
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+ end
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+
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  class AttachedFile
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  attr_accessor creation_time: ::String
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  attr_accessor file_arn: ::String
@@ -284,7 +303,7 @@ module Aws::Connect
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  attr_accessor file_size_in_bytes: ::Integer
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  attr_accessor file_status: ("APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
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  attr_accessor created_by: Types::CreatedByInfo
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- attr_accessor file_use_case_type: ("ATTACHMENT")
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+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
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  attr_accessor associated_resource_arn: ::String
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  attr_accessor tags: ::Hash[::String, ::String]
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  SENSITIVE: []
@@ -300,7 +319,8 @@ module Aws::Connect
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  class AttachmentReference
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  attr_accessor name: ::String
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  attr_accessor value: ::String
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- attr_accessor status: ("APPROVED" | "REJECTED")
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+ attr_accessor status: ("AVAILABLE" | "DELETED" | "APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
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+ attr_accessor arn: ::String
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  SENSITIVE: []
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  end
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@@ -417,7 +437,7 @@ module Aws::Connect
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  class BatchGetFlowAssociationRequest
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  attr_accessor instance_id: ::String
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  attr_accessor resource_ids: ::Array[::String]
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- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
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+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
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  SENSITIVE: []
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  end
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@@ -519,6 +539,11 @@ module Aws::Connect
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  SENSITIVE: []
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  end
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541
 
542
+ class ConditionalOperationFailedException
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+ attr_accessor message: ::String
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+ SENSITIVE: []
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+ end
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+
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  class ConflictException
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  attr_accessor message: ::String
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  SENSITIVE: []
@@ -535,10 +560,11 @@ module Aws::Connect
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  attr_accessor id: ::String
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  attr_accessor initial_contact_id: ::String
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  attr_accessor previous_contact_id: ::String
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- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
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+ attr_accessor contact_association_id: ::String
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+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
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  attr_accessor name: ::String
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  attr_accessor description: ::String
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- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
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+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
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  attr_accessor queue_info: Types::QueueInfo
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  attr_accessor agent_info: Types::AgentInfo
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  attr_accessor initiation_timestamp: ::Time
@@ -551,6 +577,8 @@ module Aws::Connect
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  attr_accessor scheduled_timestamp: ::Time
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  attr_accessor related_contact_id: ::String
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  attr_accessor wisdom_info: Types::WisdomInfo
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+ attr_accessor customer_endpoint: Types::EndpointInfo
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+ attr_accessor system_endpoint: Types::EndpointInfo
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  attr_accessor queue_time_adjustment_seconds: ::Integer
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  attr_accessor queue_priority: ::Integer
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  attr_accessor tags: ::Hash[::String, ::String]
@@ -562,6 +590,7 @@ module Aws::Connect
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  attr_accessor customer_voice_activity: Types::CustomerVoiceActivity
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  attr_accessor quality_metrics: Types::QualityMetrics
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  attr_accessor disconnect_details: Types::DisconnectDetails
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+ attr_accessor additional_email_recipients: Types::AdditionalEmailRecipients
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  attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
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  SENSITIVE: [:name, :description]
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  end
@@ -596,7 +625,6 @@ module Aws::Connect
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  attr_accessor description: ::String
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  attr_accessor content: ::String
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  attr_accessor tags: ::Hash[::String, ::String]
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- attr_accessor is_default: bool
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  attr_accessor flow_content_sha_256: ::String
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  attr_accessor version: ::Integer
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  attr_accessor version_description: ::String
@@ -684,13 +712,14 @@ module Aws::Connect
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  attr_accessor id: ::String
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  attr_accessor initial_contact_id: ::String
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  attr_accessor previous_contact_id: ::String
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- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
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- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
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+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
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+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
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  attr_accessor queue_info: Types::ContactSearchSummaryQueueInfo
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  attr_accessor agent_info: Types::ContactSearchSummaryAgentInfo
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  attr_accessor initiation_timestamp: ::Time
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  attr_accessor disconnect_timestamp: ::Time
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  attr_accessor scheduled_timestamp: ::Time
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+ attr_accessor segment_attributes: ::Hash[::String, Types::ContactSearchSummarySegmentAttributeValue]
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  SENSITIVE: []
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  end
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@@ -706,6 +735,11 @@ module Aws::Connect
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  SENSITIVE: []
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  end
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+ class ContactSearchSummarySegmentAttributeValue
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+ attr_accessor value_string: ::String
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+ SENSITIVE: []
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+ end
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+
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  class ControlPlaneAttributeFilter
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  attr_accessor or_conditions: ::Array[Types::CommonAttributeAndCondition]
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  attr_accessor and_condition: Types::CommonAttributeAndCondition
@@ -800,6 +834,45 @@ module Aws::Connect
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  SENSITIVE: []
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835
  end
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836
 
837
+ class CreateContactRequest
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+ attr_accessor instance_id: ::String
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+ attr_accessor client_token: ::String
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+ attr_accessor related_contact_id: ::String
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+ attr_accessor attributes: ::Hash[::String, ::String]
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+ attr_accessor references: ::Hash[::String, Types::Reference]
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+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
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+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
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+ attr_accessor expiry_duration_in_minutes: ::Integer
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+ attr_accessor user_info: Types::UserInfo
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+ attr_accessor initiate_as: ("CONNECTED_TO_USER")
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+ attr_accessor name: ::String
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+ attr_accessor description: ::String
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+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
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+ SENSITIVE: [:name, :description]
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+ end
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+
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+ class CreateContactResponse
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+ attr_accessor contact_id: ::String
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+ attr_accessor contact_arn: ::String
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+ SENSITIVE: []
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+ end
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+
860
+ class CreateEmailAddressRequest
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+ attr_accessor description: ::String
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+ attr_accessor instance_id: ::String
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+ attr_accessor email_address: ::String
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+ attr_accessor display_name: ::String
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+ attr_accessor tags: ::Hash[::String, ::String]
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+ attr_accessor client_token: ::String
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+ SENSITIVE: [:description, :email_address, :display_name]
868
+ end
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+
870
+ class CreateEmailAddressResponse
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+ attr_accessor email_address_id: ::String
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+ attr_accessor email_address_arn: ::String
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+ SENSITIVE: []
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+ end
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+
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  class CreateEvaluationFormRequest
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  attr_accessor instance_id: ::String
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  attr_accessor title: ::String
@@ -851,7 +924,7 @@ module Aws::Connect
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852
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  class CreateIntegrationAssociationRequest
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926
  attr_accessor instance_id: ::String
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- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
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+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
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928
  attr_accessor integration_arn: ::String
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929
  attr_accessor source_application_url: ::String
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  attr_accessor source_application_name: ::String
@@ -921,6 +994,7 @@ module Aws::Connect
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  attr_accessor name: ::String
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  attr_accessor description: ::String
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  attr_accessor outbound_caller_config: Types::OutboundCallerConfig
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+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
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998
  attr_accessor hours_of_operation_id: ::String
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999
  attr_accessor max_contacts: ::Integer
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1000
  attr_accessor quick_connect_ids: ::Array[::String]
@@ -1009,6 +1083,7 @@ module Aws::Connect
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  attr_accessor name: ::String
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  attr_accessor description: ::String
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  attr_accessor contact_flow_id: ::String
1086
+ attr_accessor self_assign_flow_id: ::String
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  attr_accessor constraints: Types::TaskTemplateConstraints
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1088
  attr_accessor defaults: Types::TaskTemplateDefaults
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  attr_accessor status: ("ACTIVE" | "INACTIVE")
@@ -1262,6 +1337,15 @@ module Aws::Connect
1262
1337
  class DeleteContactFlowResponse < Aws::EmptyStructure
1263
1338
  end
1264
1339
 
1340
+ class DeleteEmailAddressRequest
1341
+ attr_accessor instance_id: ::String
1342
+ attr_accessor email_address_id: ::String
1343
+ SENSITIVE: []
1344
+ end
1345
+
1346
+ class DeleteEmailAddressResponse < Aws::EmptyStructure
1347
+ end
1348
+
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  class DeleteEvaluationFormRequest
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  attr_accessor instance_id: ::String
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  attr_accessor evaluation_form_id: ::String
@@ -1463,6 +1547,24 @@ module Aws::Connect
1463
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  SENSITIVE: []
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1548
  end
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1549
 
1550
+ class DescribeEmailAddressRequest
1551
+ attr_accessor instance_id: ::String
1552
+ attr_accessor email_address_id: ::String
1553
+ SENSITIVE: []
1554
+ end
1555
+
1556
+ class DescribeEmailAddressResponse
1557
+ attr_accessor email_address_id: ::String
1558
+ attr_accessor email_address_arn: ::String
1559
+ attr_accessor email_address: ::String
1560
+ attr_accessor display_name: ::String
1561
+ attr_accessor description: ::String
1562
+ attr_accessor create_timestamp: ::String
1563
+ attr_accessor modified_timestamp: ::String
1564
+ attr_accessor tags: ::Hash[::String, ::String]
1565
+ SENSITIVE: [:email_address, :display_name, :description]
1566
+ end
1567
+
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  class DescribeEvaluationFormRequest
1467
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  attr_accessor instance_id: ::String
1468
1570
  attr_accessor evaluation_form_id: ::String
@@ -1511,7 +1613,7 @@ module Aws::Connect
1511
1613
  class DescribeInstanceStorageConfigRequest
1512
1614
  attr_accessor instance_id: ::String
1513
1615
  attr_accessor association_id: ::String
1514
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
1616
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
1515
1617
  SENSITIVE: []
1516
1618
  end
1517
1619
 
@@ -1685,7 +1787,7 @@ module Aws::Connect
1685
1787
 
1686
1788
  class Dimensions
1687
1789
  attr_accessor queue: Types::QueueReference
1688
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
1790
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
1689
1791
  attr_accessor routing_profile: Types::RoutingProfileReference
1690
1792
  attr_accessor routing_step_expression: ::String
1691
1793
  SENSITIVE: []
@@ -1714,7 +1816,7 @@ module Aws::Connect
1714
1816
  class DisassociateFlowRequest
1715
1817
  attr_accessor instance_id: ::String
1716
1818
  attr_accessor resource_id: ::String
1717
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
1819
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
1718
1820
  SENSITIVE: []
1719
1821
  end
1720
1822
 
@@ -1724,7 +1826,7 @@ module Aws::Connect
1724
1826
  class DisassociateInstanceStorageConfigRequest
1725
1827
  attr_accessor instance_id: ::String
1726
1828
  attr_accessor association_id: ::String
1727
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
1829
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
1728
1830
  SENSITIVE: []
1729
1831
  end
1730
1832
 
@@ -1821,6 +1923,51 @@ module Aws::Connect
1821
1923
  SENSITIVE: []
1822
1924
  end
1823
1925
 
1926
+ class EmailAddressInfo
1927
+ attr_accessor email_address: ::String
1928
+ attr_accessor display_name: ::String
1929
+ SENSITIVE: [:email_address, :display_name]
1930
+ end
1931
+
1932
+ class EmailAddressMetadata
1933
+ attr_accessor email_address_id: ::String
1934
+ attr_accessor email_address_arn: ::String
1935
+ attr_accessor email_address: ::String
1936
+ attr_accessor description: ::String
1937
+ attr_accessor display_name: ::String
1938
+ SENSITIVE: [:email_address, :description, :display_name]
1939
+ end
1940
+
1941
+ class EmailAddressSearchCriteria
1942
+ attr_accessor or_conditions: ::Array[Types::EmailAddressSearchCriteria]
1943
+ attr_accessor and_conditions: ::Array[Types::EmailAddressSearchCriteria]
1944
+ attr_accessor string_condition: Types::StringCondition
1945
+ SENSITIVE: []
1946
+ end
1947
+
1948
+ class EmailAddressSearchFilter
1949
+ attr_accessor tag_filter: Types::ControlPlaneTagFilter
1950
+ SENSITIVE: []
1951
+ end
1952
+
1953
+ class EmailAttachment
1954
+ attr_accessor file_name: ::String
1955
+ attr_accessor s3_url: ::String
1956
+ SENSITIVE: []
1957
+ end
1958
+
1959
+ class EmailMessageReference
1960
+ attr_accessor name: ::String
1961
+ attr_accessor arn: ::String
1962
+ SENSITIVE: []
1963
+ end
1964
+
1965
+ class EmailRecipient
1966
+ attr_accessor address: ::String
1967
+ attr_accessor display_name: ::String
1968
+ SENSITIVE: []
1969
+ end
1970
+
1824
1971
  class EmailReference
1825
1972
  attr_accessor name: ::String
1826
1973
  attr_accessor value: ::String
@@ -1840,11 +1987,18 @@ module Aws::Connect
1840
1987
  end
1841
1988
 
1842
1989
  class Endpoint
1843
- attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN")
1990
+ attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN" | "EMAIL_ADDRESS")
1844
1991
  attr_accessor address: ::String
1845
1992
  SENSITIVE: []
1846
1993
  end
1847
1994
 
1995
+ class EndpointInfo
1996
+ attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN" | "EMAIL_ADDRESS")
1997
+ attr_accessor address: ::String
1998
+ attr_accessor display_name: ::String
1999
+ SENSITIVE: []
2000
+ end
2001
+
1848
2002
  class ErrorResult
1849
2003
  attr_accessor error_code: ::String
1850
2004
  attr_accessor error_message: ::String
@@ -2143,7 +2297,7 @@ module Aws::Connect
2143
2297
 
2144
2298
  class Filters
2145
2299
  attr_accessor queues: ::Array[::String]
2146
- attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK")]
2300
+ attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]
2147
2301
  attr_accessor routing_profiles: ::Array[::String]
2148
2302
  attr_accessor routing_step_expressions: ::Array[::String]
2149
2303
  SENSITIVE: []
@@ -2152,7 +2306,7 @@ module Aws::Connect
2152
2306
  class FlowAssociationSummary
2153
2307
  attr_accessor resource_id: ::String
2154
2308
  attr_accessor flow_id: ::String
2155
- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
2309
+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2156
2310
  SENSITIVE: []
2157
2311
  end
2158
2312
 
@@ -2172,7 +2326,7 @@ module Aws::Connect
2172
2326
  attr_accessor file_name: ::String
2173
2327
  attr_accessor file_size_in_bytes: ::Integer
2174
2328
  attr_accessor associated_resource_arn: ::String
2175
- attr_accessor file_use_case_type: ("ATTACHMENT")
2329
+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
2176
2330
  attr_accessor created_by: Types::CreatedByInfo
2177
2331
  attr_accessor download_url_metadata: Types::DownloadUrlMetadata
2178
2332
  attr_accessor tags: ::Hash[::String, ::String]
@@ -2240,14 +2394,14 @@ module Aws::Connect
2240
2394
  class GetFlowAssociationRequest
2241
2395
  attr_accessor instance_id: ::String
2242
2396
  attr_accessor resource_id: ::String
2243
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
2397
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2244
2398
  SENSITIVE: []
2245
2399
  end
2246
2400
 
2247
2401
  class GetFlowAssociationResponse
2248
2402
  attr_accessor resource_id: ::String
2249
2403
  attr_accessor flow_id: ::String
2250
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
2404
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2251
2405
  SENSITIVE: []
2252
2406
  end
2253
2407
 
@@ -2315,6 +2469,7 @@ module Aws::Connect
2315
2469
  attr_accessor name: ::String
2316
2470
  attr_accessor description: ::String
2317
2471
  attr_accessor contact_flow_id: ::String
2472
+ attr_accessor self_assign_flow_id: ::String
2318
2473
  attr_accessor constraints: Types::TaskTemplateConstraints
2319
2474
  attr_accessor defaults: Types::TaskTemplateDefaults
2320
2475
  attr_accessor fields: ::Array[Types::TaskTemplateField]
@@ -2518,6 +2673,26 @@ module Aws::Connect
2518
2673
  SENSITIVE: []
2519
2674
  end
2520
2675
 
2676
+ class InboundAdditionalRecipients
2677
+ attr_accessor to_addresses: ::Array[Types::EmailAddressInfo]
2678
+ attr_accessor cc_addresses: ::Array[Types::EmailAddressInfo]
2679
+ SENSITIVE: []
2680
+ end
2681
+
2682
+ class InboundEmailContent
2683
+ attr_accessor message_source_type: ("RAW")
2684
+ attr_accessor raw_message: Types::InboundRawMessage
2685
+ SENSITIVE: []
2686
+ end
2687
+
2688
+ class InboundRawMessage
2689
+ attr_accessor subject: ::String
2690
+ attr_accessor body: ::String
2691
+ attr_accessor content_type: ::String
2692
+ attr_accessor headers: ::Hash[("REFERENCES" | "MESSAGE_ID" | "IN_REPLY_TO" | "X_SES_SPAM_VERDICT" | "X_SES_VIRUS_VERDICT"), ::String]
2693
+ SENSITIVE: [:subject, :body]
2694
+ end
2695
+
2521
2696
  class Instance
2522
2697
  attr_accessor id: ::String
2523
2698
  attr_accessor arn: ::String
@@ -2567,7 +2742,7 @@ module Aws::Connect
2567
2742
  attr_accessor integration_association_id: ::String
2568
2743
  attr_accessor integration_association_arn: ::String
2569
2744
  attr_accessor instance_id: ::String
2570
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
2745
+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
2571
2746
  attr_accessor integration_arn: ::String
2572
2747
  attr_accessor source_application_url: ::String
2573
2748
  attr_accessor source_application_name: ::String
@@ -2703,6 +2878,20 @@ module Aws::Connect
2703
2878
  SENSITIVE: []
2704
2879
  end
2705
2880
 
2881
+ class ListAssociatedContactsRequest
2882
+ attr_accessor instance_id: ::String
2883
+ attr_accessor contact_id: ::String
2884
+ attr_accessor max_results: ::Integer
2885
+ attr_accessor next_token: ::String
2886
+ SENSITIVE: []
2887
+ end
2888
+
2889
+ class ListAssociatedContactsResponse
2890
+ attr_accessor contact_summary_list: ::Array[Types::AssociatedContactSummary]
2891
+ attr_accessor next_token: ::String
2892
+ SENSITIVE: []
2893
+ end
2894
+
2706
2895
  class ListAuthenticationProfilesRequest
2707
2896
  attr_accessor instance_id: ::String
2708
2897
  attr_accessor max_results: ::Integer
@@ -2794,7 +2983,7 @@ module Aws::Connect
2794
2983
  class ListContactReferencesRequest
2795
2984
  attr_accessor instance_id: ::String
2796
2985
  attr_accessor contact_id: ::String
2797
- attr_accessor reference_types: ::Array[("URL" | "ATTACHMENT" | "NUMBER" | "STRING" | "DATE" | "EMAIL")]
2986
+ attr_accessor reference_types: ::Array[("URL" | "ATTACHMENT" | "CONTACT_ANALYSIS" | "NUMBER" | "STRING" | "DATE" | "EMAIL" | "EMAIL_MESSAGE")]
2798
2987
  attr_accessor next_token: ::String
2799
2988
  SENSITIVE: []
2800
2989
  end
@@ -2848,7 +3037,7 @@ module Aws::Connect
2848
3037
 
2849
3038
  class ListFlowAssociationsRequest
2850
3039
  attr_accessor instance_id: ::String
2851
- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
3040
+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2852
3041
  attr_accessor next_token: ::String
2853
3042
  attr_accessor max_results: ::Integer
2854
3043
  SENSITIVE: []
@@ -2888,7 +3077,7 @@ module Aws::Connect
2888
3077
 
2889
3078
  class ListInstanceStorageConfigsRequest
2890
3079
  attr_accessor instance_id: ::String
2891
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
3080
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
2892
3081
  attr_accessor next_token: ::String
2893
3082
  attr_accessor max_results: ::Integer
2894
3083
  SENSITIVE: []
@@ -2914,7 +3103,7 @@ module Aws::Connect
2914
3103
 
2915
3104
  class ListIntegrationAssociationsRequest
2916
3105
  attr_accessor instance_id: ::String
2917
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
3106
+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
2918
3107
  attr_accessor next_token: ::String
2919
3108
  attr_accessor max_results: ::Integer
2920
3109
  attr_accessor integration_arn: ::String
@@ -3334,7 +3523,7 @@ module Aws::Connect
3334
3523
  end
3335
3524
 
3336
3525
  class MediaConcurrency
3337
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
3526
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
3338
3527
  attr_accessor concurrency: ::Integer
3339
3528
  attr_accessor cross_channel_behavior: Types::CrossChannelBehavior
3340
3529
  SENSITIVE: []
@@ -3444,6 +3633,11 @@ module Aws::Connect
3444
3633
  SENSITIVE: []
3445
3634
  end
3446
3635
 
3636
+ class OutboundAdditionalRecipients
3637
+ attr_accessor cc_email_addresses: ::Array[Types::EmailAddressInfo]
3638
+ SENSITIVE: []
3639
+ end
3640
+
3447
3641
  class OutboundCallerConfig
3448
3642
  attr_accessor outbound_caller_id_name: ::String
3449
3643
  attr_accessor outbound_caller_id_number_id: ::String
@@ -3456,6 +3650,25 @@ module Aws::Connect
3456
3650
  SENSITIVE: []
3457
3651
  end
3458
3652
 
3653
+ class OutboundEmailConfig
3654
+ attr_accessor outbound_email_address_id: ::String
3655
+ SENSITIVE: []
3656
+ end
3657
+
3658
+ class OutboundEmailContent
3659
+ attr_accessor message_source_type: ("TEMPLATE" | "RAW")
3660
+ attr_accessor templated_message_config: Types::TemplatedMessageConfig
3661
+ attr_accessor raw_message: Types::OutboundRawMessage
3662
+ SENSITIVE: []
3663
+ end
3664
+
3665
+ class OutboundRawMessage
3666
+ attr_accessor subject: ::String
3667
+ attr_accessor body: ::String
3668
+ attr_accessor content_type: ::String
3669
+ SENSITIVE: [:subject, :body]
3670
+ end
3671
+
3459
3672
  class OutputTypeNotFoundException
3460
3673
  attr_accessor message: ::String
3461
3674
  SENSITIVE: []
@@ -3646,6 +3859,7 @@ module Aws::Connect
3646
3859
  attr_accessor queue_id: ::String
3647
3860
  attr_accessor description: ::String
3648
3861
  attr_accessor outbound_caller_config: Types::OutboundCallerConfig
3862
+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
3649
3863
  attr_accessor hours_of_operation_id: ::String
3650
3864
  attr_accessor max_contacts: ::Integer
3651
3865
  attr_accessor status: ("ENABLED" | "DISABLED")
@@ -3879,13 +4093,17 @@ module Aws::Connect
3879
4093
 
3880
4094
  class Reference
3881
4095
  attr_accessor value: ::String
3882
- attr_accessor type: ("URL" | "ATTACHMENT" | "NUMBER" | "STRING" | "DATE" | "EMAIL")
4096
+ attr_accessor type: ("URL" | "ATTACHMENT" | "CONTACT_ANALYSIS" | "NUMBER" | "STRING" | "DATE" | "EMAIL" | "EMAIL_MESSAGE")
4097
+ attr_accessor status: ("AVAILABLE" | "DELETED" | "APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
4098
+ attr_accessor arn: ::String
4099
+ attr_accessor status_reason: ::String
3883
4100
  SENSITIVE: []
3884
4101
  end
3885
4102
 
3886
4103
  class ReferenceSummary
3887
4104
  attr_accessor url: Types::UrlReference
3888
4105
  attr_accessor attachment: Types::AttachmentReference
4106
+ attr_accessor email_message: Types::EmailMessageReference
3889
4107
  attr_accessor string: Types::StringReference
3890
4108
  attr_accessor number: Types::NumberReference
3891
4109
  attr_accessor date: Types::DateReference
@@ -3897,6 +4115,8 @@ module Aws::Connect
3897
4115
  end
3898
4116
  class Attachment < ReferenceSummary
3899
4117
  end
4118
+ class EmailMessage < ReferenceSummary
4119
+ end
3900
4120
  class String < ReferenceSummary
3901
4121
  end
3902
4122
  class Number < ReferenceSummary
@@ -4050,13 +4270,13 @@ module Aws::Connect
4050
4270
  attr_accessor queue_name: ::String
4051
4271
  attr_accessor priority: ::Integer
4052
4272
  attr_accessor delay: ::Integer
4053
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
4273
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
4054
4274
  SENSITIVE: []
4055
4275
  end
4056
4276
 
4057
4277
  class RoutingProfileQueueReference
4058
4278
  attr_accessor queue_id: ::String
4059
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
4279
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
4060
4280
  SENSITIVE: []
4061
4281
  end
4062
4282
 
@@ -4232,11 +4452,28 @@ module Aws::Connect
4232
4452
  class SearchCriteria
4233
4453
  attr_accessor agent_ids: ::Array[::String]
4234
4454
  attr_accessor agent_hierarchy_groups: Types::AgentHierarchyGroups
4235
- attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK")]
4455
+ attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]
4236
4456
  attr_accessor contact_analysis: Types::ContactAnalysis
4237
- attr_accessor initiation_methods: ::Array[("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")]
4457
+ attr_accessor initiation_methods: ::Array[("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")]
4238
4458
  attr_accessor queue_ids: ::Array[::String]
4239
4459
  attr_accessor searchable_contact_attributes: Types::SearchableContactAttributes
4460
+ attr_accessor searchable_segment_attributes: Types::SearchableSegmentAttributes
4461
+ SENSITIVE: []
4462
+ end
4463
+
4464
+ class SearchEmailAddressesRequest
4465
+ attr_accessor instance_id: ::String
4466
+ attr_accessor max_results: ::Integer
4467
+ attr_accessor next_token: ::String
4468
+ attr_accessor search_criteria: Types::EmailAddressSearchCriteria
4469
+ attr_accessor search_filter: Types::EmailAddressSearchFilter
4470
+ SENSITIVE: []
4471
+ end
4472
+
4473
+ class SearchEmailAddressesResponse
4474
+ attr_accessor next_token: ::String
4475
+ attr_accessor email_addresses: ::Array[Types::EmailAddressMetadata]
4476
+ attr_accessor approximate_total_count: ::Integer
4240
4477
  SENSITIVE: []
4241
4478
  end
4242
4479
 
@@ -4426,6 +4663,18 @@ module Aws::Connect
4426
4663
  SENSITIVE: [:key]
4427
4664
  end
4428
4665
 
4666
+ class SearchableSegmentAttributes
4667
+ attr_accessor criteria: ::Array[Types::SearchableSegmentAttributesCriteria]
4668
+ attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY")
4669
+ SENSITIVE: []
4670
+ end
4671
+
4672
+ class SearchableSegmentAttributesCriteria
4673
+ attr_accessor key: ::String
4674
+ attr_accessor values: ::Array[::String]
4675
+ SENSITIVE: [:key, :values]
4676
+ end
4677
+
4429
4678
  class SecurityKey
4430
4679
  attr_accessor association_id: ::String
4431
4680
  attr_accessor key: ::String
@@ -4482,6 +4731,8 @@ module Aws::Connect
4482
4731
 
4483
4732
  class SegmentAttributeValue
4484
4733
  attr_accessor value_string: ::String
4734
+ attr_accessor value_map: ::Hash[::String, Types::SegmentAttributeValue]
4735
+ attr_accessor value_integer: ::Integer
4485
4736
  SENSITIVE: []
4486
4737
  end
4487
4738
 
@@ -4509,11 +4760,38 @@ module Aws::Connect
4509
4760
  SENSITIVE: []
4510
4761
  end
4511
4762
 
4763
+ class SendOutboundEmailRequest
4764
+ attr_accessor instance_id: ::String
4765
+ attr_accessor from_email_address: Types::EmailAddressInfo
4766
+ attr_accessor destination_email_address: Types::EmailAddressInfo
4767
+ attr_accessor additional_recipients: Types::OutboundAdditionalRecipients
4768
+ attr_accessor email_message: Types::OutboundEmailContent
4769
+ attr_accessor traffic_type: ("GENERAL" | "CAMPAIGN")
4770
+ attr_accessor source_campaign: Types::SourceCampaign
4771
+ attr_accessor client_token: ::String
4772
+ SENSITIVE: []
4773
+ end
4774
+
4775
+ class SendOutboundEmailResponse < Aws::EmptyStructure
4776
+ end
4777
+
4512
4778
  class ServiceQuotaExceededException
4513
4779
  attr_accessor message: ::String
4780
+ attr_accessor reason: Types::ServiceQuotaExceededExceptionReason
4514
4781
  SENSITIVE: []
4515
4782
  end
4516
4783
 
4784
+ class ServiceQuotaExceededExceptionReason
4785
+ attr_accessor attached_file_service_quota_exceeded_exception_reason: ("TOTAL_FILE_SIZE_EXCEEDED" | "TOTAL_FILE_COUNT_EXCEEDED")
4786
+ attr_accessor unknown: untyped
4787
+ SENSITIVE: []
4788
+
4789
+ class AttachedFileServiceQuotaExceededExceptionReason < ServiceQuotaExceededExceptionReason
4790
+ end
4791
+ class Unknown < ServiceQuotaExceededExceptionReason
4792
+ end
4793
+ end
4794
+
4517
4795
  class SignInConfig
4518
4796
  attr_accessor distributions: ::Array[Types::SignInDistribution]
4519
4797
  SENSITIVE: []
@@ -4538,13 +4816,19 @@ module Aws::Connect
4538
4816
  SENSITIVE: []
4539
4817
  end
4540
4818
 
4819
+ class SourceCampaign
4820
+ attr_accessor campaign_id: ::String
4821
+ attr_accessor outbound_request_id: ::String
4822
+ SENSITIVE: []
4823
+ end
4824
+
4541
4825
  class StartAttachedFileUploadRequest
4542
4826
  attr_accessor client_token: ::String
4543
4827
  attr_accessor instance_id: ::String
4544
4828
  attr_accessor file_name: ::String
4545
4829
  attr_accessor file_size_in_bytes: ::Integer
4546
4830
  attr_accessor url_expiry_in_seconds: ::Integer
4547
- attr_accessor file_use_case_type: ("ATTACHMENT")
4831
+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
4548
4832
  attr_accessor associated_resource_arn: ::String
4549
4833
  attr_accessor created_by: Types::CreatedByInfo
4550
4834
  attr_accessor tags: ::Hash[::String, ::String]
@@ -4622,6 +4906,29 @@ module Aws::Connect
4622
4906
  SENSITIVE: []
4623
4907
  end
4624
4908
 
4909
+ class StartEmailContactRequest
4910
+ attr_accessor instance_id: ::String
4911
+ attr_accessor from_email_address: Types::EmailAddressInfo
4912
+ attr_accessor destination_email_address: ::String
4913
+ attr_accessor description: ::String
4914
+ attr_accessor references: ::Hash[::String, Types::Reference]
4915
+ attr_accessor name: ::String
4916
+ attr_accessor email_message: Types::InboundEmailContent
4917
+ attr_accessor additional_recipients: Types::InboundAdditionalRecipients
4918
+ attr_accessor attachments: ::Array[Types::EmailAttachment]
4919
+ attr_accessor contact_flow_id: ::String
4920
+ attr_accessor related_contact_id: ::String
4921
+ attr_accessor attributes: ::Hash[::String, ::String]
4922
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
4923
+ attr_accessor client_token: ::String
4924
+ SENSITIVE: [:destination_email_address, :description, :name, :attachments]
4925
+ end
4926
+
4927
+ class StartEmailContactResponse
4928
+ attr_accessor contact_id: ::String
4929
+ SENSITIVE: []
4930
+ end
4931
+
4625
4932
  class StartOutboundChatContactRequest
4626
4933
  attr_accessor source_endpoint: Types::Endpoint
4627
4934
  attr_accessor destination_endpoint: Types::Endpoint
@@ -4643,6 +4950,22 @@ module Aws::Connect
4643
4950
  SENSITIVE: []
4644
4951
  end
4645
4952
 
4953
+ class StartOutboundEmailContactRequest
4954
+ attr_accessor instance_id: ::String
4955
+ attr_accessor contact_id: ::String
4956
+ attr_accessor from_email_address: Types::EmailAddressInfo
4957
+ attr_accessor destination_email_address: Types::EmailAddressInfo
4958
+ attr_accessor additional_recipients: Types::OutboundAdditionalRecipients
4959
+ attr_accessor email_message: Types::OutboundEmailContent
4960
+ attr_accessor client_token: ::String
4961
+ SENSITIVE: []
4962
+ end
4963
+
4964
+ class StartOutboundEmailContactResponse
4965
+ attr_accessor contact_id: ::String
4966
+ SENSITIVE: []
4967
+ end
4968
+
4646
4969
  class StartOutboundVoiceContactRequest
4647
4970
  attr_accessor name: ::String
4648
4971
  attr_accessor description: ::String
@@ -4689,6 +5012,7 @@ module Aws::Connect
4689
5012
  attr_accessor task_template_id: ::String
4690
5013
  attr_accessor quick_connect_id: ::String
4691
5014
  attr_accessor related_contact_id: ::String
5015
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
4692
5016
  SENSITIVE: [:name, :description]
4693
5017
  end
4694
5018
 
@@ -4868,7 +5192,7 @@ module Aws::Connect
4868
5192
  class TaskTemplateField
4869
5193
  attr_accessor id: Types::TaskTemplateFieldIdentifier
4870
5194
  attr_accessor description: ::String
4871
- attr_accessor type: ("NAME" | "DESCRIPTION" | "SCHEDULED_TIME" | "QUICK_CONNECT" | "URL" | "NUMBER" | "TEXT" | "TEXT_AREA" | "DATE_TIME" | "BOOLEAN" | "SINGLE_SELECT" | "EMAIL")
5195
+ attr_accessor type: ("NAME" | "DESCRIPTION" | "SCHEDULED_TIME" | "QUICK_CONNECT" | "URL" | "NUMBER" | "TEXT" | "TEXT_AREA" | "DATE_TIME" | "BOOLEAN" | "SINGLE_SELECT" | "EMAIL" | "SELF_ASSIGN" | "EXPIRY_DURATION")
4872
5196
  attr_accessor single_select_options: ::Array[::String]
4873
5197
  SENSITIVE: []
4874
5198
  end
@@ -4894,6 +5218,19 @@ module Aws::Connect
4894
5218
  SENSITIVE: []
4895
5219
  end
4896
5220
 
5221
+ class TemplateAttributes
5222
+ attr_accessor custom_attributes: ::Hash[::String, ::String]
5223
+ attr_accessor customer_profile_attributes: ::String
5224
+ SENSITIVE: []
5225
+ end
5226
+
5227
+ class TemplatedMessageConfig
5228
+ attr_accessor knowledge_base_id: ::String
5229
+ attr_accessor message_template_id: ::String
5230
+ attr_accessor template_attributes: Types::TemplateAttributes
5231
+ SENSITIVE: []
5232
+ end
5233
+
4897
5234
  class Threshold
4898
5235
  attr_accessor comparison: ("LT")
4899
5236
  attr_accessor threshold_value: ::Float
@@ -5100,6 +5437,7 @@ module Aws::Connect
5100
5437
  attr_accessor name: ::String
5101
5438
  attr_accessor description: ::String
5102
5439
  attr_accessor references: ::Hash[::String, Types::Reference]
5440
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
5103
5441
  SENSITIVE: [:name, :description]
5104
5442
  end
5105
5443
 
@@ -5128,6 +5466,21 @@ module Aws::Connect
5128
5466
  class UpdateContactScheduleResponse < Aws::EmptyStructure
5129
5467
  end
5130
5468
 
5469
+ class UpdateEmailAddressMetadataRequest
5470
+ attr_accessor instance_id: ::String
5471
+ attr_accessor email_address_id: ::String
5472
+ attr_accessor description: ::String
5473
+ attr_accessor display_name: ::String
5474
+ attr_accessor client_token: ::String
5475
+ SENSITIVE: [:description, :display_name]
5476
+ end
5477
+
5478
+ class UpdateEmailAddressMetadataResponse
5479
+ attr_accessor email_address_id: ::String
5480
+ attr_accessor email_address_arn: ::String
5481
+ SENSITIVE: []
5482
+ end
5483
+
5131
5484
  class UpdateEvaluationFormRequest
5132
5485
  attr_accessor instance_id: ::String
5133
5486
  attr_accessor evaluation_form_id: ::String
@@ -5168,7 +5521,7 @@ module Aws::Connect
5168
5521
  class UpdateInstanceStorageConfigRequest
5169
5522
  attr_accessor instance_id: ::String
5170
5523
  attr_accessor association_id: ::String
5171
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
5524
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
5172
5525
  attr_accessor storage_config: Types::InstanceStorageConfig
5173
5526
  SENSITIVE: []
5174
5527
  end
@@ -5266,6 +5619,13 @@ module Aws::Connect
5266
5619
  SENSITIVE: []
5267
5620
  end
5268
5621
 
5622
+ class UpdateQueueOutboundEmailConfigRequest
5623
+ attr_accessor instance_id: ::String
5624
+ attr_accessor queue_id: ::String
5625
+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
5626
+ SENSITIVE: []
5627
+ end
5628
+
5269
5629
  class UpdateQueueStatusRequest
5270
5630
  attr_accessor instance_id: ::String
5271
5631
  attr_accessor queue_id: ::String
@@ -5353,6 +5713,7 @@ module Aws::Connect
5353
5713
  attr_accessor name: ::String
5354
5714
  attr_accessor description: ::String
5355
5715
  attr_accessor contact_flow_id: ::String
5716
+ attr_accessor self_assign_flow_id: ::String
5356
5717
  attr_accessor constraints: Types::TaskTemplateConstraints
5357
5718
  attr_accessor defaults: Types::TaskTemplateDefaults
5358
5719
  attr_accessor status: ("ACTIVE" | "INACTIVE")
@@ -5367,6 +5728,7 @@ module Aws::Connect
5367
5728
  attr_accessor name: ::String
5368
5729
  attr_accessor description: ::String
5369
5730
  attr_accessor contact_flow_id: ::String
5731
+ attr_accessor self_assign_flow_id: ::String
5370
5732
  attr_accessor constraints: Types::TaskTemplateConstraints
5371
5733
  attr_accessor defaults: Types::TaskTemplateDefaults
5372
5734
  attr_accessor fields: ::Array[Types::TaskTemplateField]
@@ -5507,9 +5869,9 @@ module Aws::Connect
5507
5869
  attr_accessor routing_profile: Types::RoutingProfileReference
5508
5870
  attr_accessor hierarchy_path: Types::HierarchyPathReference
5509
5871
  attr_accessor status: Types::AgentStatusReference
5510
- attr_accessor available_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5511
- attr_accessor max_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5512
- attr_accessor active_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5872
+ attr_accessor available_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5873
+ attr_accessor max_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5874
+ attr_accessor active_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5513
5875
  attr_accessor contacts: ::Array[Types::AgentContactReference]
5514
5876
  attr_accessor next_status: ::String
5515
5877
  SENSITIVE: []
@@ -5551,6 +5913,11 @@ module Aws::Connect
5551
5913
  SENSITIVE: [:first_name, :last_name]
5552
5914
  end
5553
5915
 
5916
+ class UserInfo
5917
+ attr_accessor user_id: ::String
5918
+ SENSITIVE: []
5919
+ end
5920
+
5554
5921
  class UserNotFoundException
5555
5922
  attr_accessor message: ::String
5556
5923
  SENSITIVE: []