aws-sdk-connect 1.185.0 → 1.187.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (12) hide show
  1. checksums.yaml +4 -4
  2. data/CHANGELOG.md +10 -0
  3. data/VERSION +1 -1
  4. data/lib/aws-sdk-connect/client.rb +1196 -103
  5. data/lib/aws-sdk-connect/client_api.rb +549 -2
  6. data/lib/aws-sdk-connect/errors.rb +21 -0
  7. data/lib/aws-sdk-connect/types.rb +1726 -199
  8. data/lib/aws-sdk-connect.rb +1 -1
  9. data/sig/client.rbs +415 -47
  10. data/sig/errors.rbs +4 -0
  11. data/sig/types.rbs +407 -40
  12. metadata +2 -2
data/sig/types.rbs CHANGED
@@ -32,6 +32,12 @@ module Aws::Connect
32
32
  SENSITIVE: []
33
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  end
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35
+ class AdditionalEmailRecipients
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+ attr_accessor to_list: ::Array[Types::EmailRecipient]
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+ attr_accessor cc_list: ::Array[Types::EmailRecipient]
38
+ SENSITIVE: []
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+ end
40
+
35
41
  class AgentConfig
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42
  attr_accessor distributions: ::Array[Types::Distribution]
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  SENSITIVE: []
@@ -39,8 +45,8 @@ module Aws::Connect
39
45
 
40
46
  class AgentContactReference
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47
  attr_accessor contact_id: ::String
42
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
43
- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
48
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
49
+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
44
50
  attr_accessor agent_contact_state: ("INCOMING" | "PENDING" | "CONNECTING" | "CONNECTED" | "CONNECTED_ONHOLD" | "MISSED" | "ERROR" | "ENDED" | "REJECTED")
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51
  attr_accessor state_start_timestamp: ::Time
46
52
  attr_accessor connected_to_agent_timestamp: ::Time
@@ -196,7 +202,7 @@ module Aws::Connect
196
202
  attr_accessor instance_id: ::String
197
203
  attr_accessor resource_id: ::String
198
204
  attr_accessor flow_id: ::String
199
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
205
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
200
206
  SENSITIVE: []
201
207
  end
202
208
 
@@ -205,7 +211,7 @@ module Aws::Connect
205
211
 
206
212
  class AssociateInstanceStorageConfigRequest
207
213
  attr_accessor instance_id: ::String
208
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
214
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
209
215
  attr_accessor storage_config: Types::InstanceStorageConfig
210
216
  SENSITIVE: []
211
217
  end
@@ -276,6 +282,19 @@ module Aws::Connect
276
282
  SENSITIVE: []
277
283
  end
278
284
 
285
+ class AssociatedContactSummary
286
+ attr_accessor contact_id: ::String
287
+ attr_accessor contact_arn: ::String
288
+ attr_accessor initiation_timestamp: ::Time
289
+ attr_accessor disconnect_timestamp: ::Time
290
+ attr_accessor initial_contact_id: ::String
291
+ attr_accessor previous_contact_id: ::String
292
+ attr_accessor related_contact_id: ::String
293
+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
294
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
295
+ SENSITIVE: []
296
+ end
297
+
279
298
  class AttachedFile
280
299
  attr_accessor creation_time: ::String
281
300
  attr_accessor file_arn: ::String
@@ -284,7 +303,7 @@ module Aws::Connect
284
303
  attr_accessor file_size_in_bytes: ::Integer
285
304
  attr_accessor file_status: ("APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
286
305
  attr_accessor created_by: Types::CreatedByInfo
287
- attr_accessor file_use_case_type: ("ATTACHMENT")
306
+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
288
307
  attr_accessor associated_resource_arn: ::String
289
308
  attr_accessor tags: ::Hash[::String, ::String]
290
309
  SENSITIVE: []
@@ -300,7 +319,8 @@ module Aws::Connect
300
319
  class AttachmentReference
301
320
  attr_accessor name: ::String
302
321
  attr_accessor value: ::String
303
- attr_accessor status: ("APPROVED" | "REJECTED")
322
+ attr_accessor status: ("AVAILABLE" | "DELETED" | "APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
323
+ attr_accessor arn: ::String
304
324
  SENSITIVE: []
305
325
  end
306
326
 
@@ -417,7 +437,7 @@ module Aws::Connect
417
437
  class BatchGetFlowAssociationRequest
418
438
  attr_accessor instance_id: ::String
419
439
  attr_accessor resource_ids: ::Array[::String]
420
- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
440
+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
421
441
  SENSITIVE: []
422
442
  end
423
443
 
@@ -519,6 +539,11 @@ module Aws::Connect
519
539
  SENSITIVE: []
520
540
  end
521
541
 
542
+ class ConditionalOperationFailedException
543
+ attr_accessor message: ::String
544
+ SENSITIVE: []
545
+ end
546
+
522
547
  class ConflictException
523
548
  attr_accessor message: ::String
524
549
  SENSITIVE: []
@@ -535,10 +560,11 @@ module Aws::Connect
535
560
  attr_accessor id: ::String
536
561
  attr_accessor initial_contact_id: ::String
537
562
  attr_accessor previous_contact_id: ::String
538
- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
563
+ attr_accessor contact_association_id: ::String
564
+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
539
565
  attr_accessor name: ::String
540
566
  attr_accessor description: ::String
541
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
567
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
542
568
  attr_accessor queue_info: Types::QueueInfo
543
569
  attr_accessor agent_info: Types::AgentInfo
544
570
  attr_accessor initiation_timestamp: ::Time
@@ -551,6 +577,8 @@ module Aws::Connect
551
577
  attr_accessor scheduled_timestamp: ::Time
552
578
  attr_accessor related_contact_id: ::String
553
579
  attr_accessor wisdom_info: Types::WisdomInfo
580
+ attr_accessor customer_endpoint: Types::EndpointInfo
581
+ attr_accessor system_endpoint: Types::EndpointInfo
554
582
  attr_accessor queue_time_adjustment_seconds: ::Integer
555
583
  attr_accessor queue_priority: ::Integer
556
584
  attr_accessor tags: ::Hash[::String, ::String]
@@ -562,6 +590,7 @@ module Aws::Connect
562
590
  attr_accessor customer_voice_activity: Types::CustomerVoiceActivity
563
591
  attr_accessor quality_metrics: Types::QualityMetrics
564
592
  attr_accessor disconnect_details: Types::DisconnectDetails
593
+ attr_accessor additional_email_recipients: Types::AdditionalEmailRecipients
565
594
  attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
566
595
  SENSITIVE: [:name, :description]
567
596
  end
@@ -596,7 +625,6 @@ module Aws::Connect
596
625
  attr_accessor description: ::String
597
626
  attr_accessor content: ::String
598
627
  attr_accessor tags: ::Hash[::String, ::String]
599
- attr_accessor is_default: bool
600
628
  attr_accessor flow_content_sha_256: ::String
601
629
  attr_accessor version: ::Integer
602
630
  attr_accessor version_description: ::String
@@ -684,13 +712,14 @@ module Aws::Connect
684
712
  attr_accessor id: ::String
685
713
  attr_accessor initial_contact_id: ::String
686
714
  attr_accessor previous_contact_id: ::String
687
- attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")
688
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
715
+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
716
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
689
717
  attr_accessor queue_info: Types::ContactSearchSummaryQueueInfo
690
718
  attr_accessor agent_info: Types::ContactSearchSummaryAgentInfo
691
719
  attr_accessor initiation_timestamp: ::Time
692
720
  attr_accessor disconnect_timestamp: ::Time
693
721
  attr_accessor scheduled_timestamp: ::Time
722
+ attr_accessor segment_attributes: ::Hash[::String, Types::ContactSearchSummarySegmentAttributeValue]
694
723
  SENSITIVE: []
695
724
  end
696
725
 
@@ -706,6 +735,11 @@ module Aws::Connect
706
735
  SENSITIVE: []
707
736
  end
708
737
 
738
+ class ContactSearchSummarySegmentAttributeValue
739
+ attr_accessor value_string: ::String
740
+ SENSITIVE: []
741
+ end
742
+
709
743
  class ControlPlaneAttributeFilter
710
744
  attr_accessor or_conditions: ::Array[Types::CommonAttributeAndCondition]
711
745
  attr_accessor and_condition: Types::CommonAttributeAndCondition
@@ -800,6 +834,45 @@ module Aws::Connect
800
834
  SENSITIVE: []
801
835
  end
802
836
 
837
+ class CreateContactRequest
838
+ attr_accessor instance_id: ::String
839
+ attr_accessor client_token: ::String
840
+ attr_accessor related_contact_id: ::String
841
+ attr_accessor attributes: ::Hash[::String, ::String]
842
+ attr_accessor references: ::Hash[::String, Types::Reference]
843
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
844
+ attr_accessor initiation_method: ("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")
845
+ attr_accessor expiry_duration_in_minutes: ::Integer
846
+ attr_accessor user_info: Types::UserInfo
847
+ attr_accessor initiate_as: ("CONNECTED_TO_USER")
848
+ attr_accessor name: ::String
849
+ attr_accessor description: ::String
850
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
851
+ SENSITIVE: [:name, :description]
852
+ end
853
+
854
+ class CreateContactResponse
855
+ attr_accessor contact_id: ::String
856
+ attr_accessor contact_arn: ::String
857
+ SENSITIVE: []
858
+ end
859
+
860
+ class CreateEmailAddressRequest
861
+ attr_accessor description: ::String
862
+ attr_accessor instance_id: ::String
863
+ attr_accessor email_address: ::String
864
+ attr_accessor display_name: ::String
865
+ attr_accessor tags: ::Hash[::String, ::String]
866
+ attr_accessor client_token: ::String
867
+ SENSITIVE: [:description, :email_address, :display_name]
868
+ end
869
+
870
+ class CreateEmailAddressResponse
871
+ attr_accessor email_address_id: ::String
872
+ attr_accessor email_address_arn: ::String
873
+ SENSITIVE: []
874
+ end
875
+
803
876
  class CreateEvaluationFormRequest
804
877
  attr_accessor instance_id: ::String
805
878
  attr_accessor title: ::String
@@ -851,7 +924,7 @@ module Aws::Connect
851
924
 
852
925
  class CreateIntegrationAssociationRequest
853
926
  attr_accessor instance_id: ::String
854
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
927
+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
855
928
  attr_accessor integration_arn: ::String
856
929
  attr_accessor source_application_url: ::String
857
930
  attr_accessor source_application_name: ::String
@@ -921,6 +994,7 @@ module Aws::Connect
921
994
  attr_accessor name: ::String
922
995
  attr_accessor description: ::String
923
996
  attr_accessor outbound_caller_config: Types::OutboundCallerConfig
997
+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
924
998
  attr_accessor hours_of_operation_id: ::String
925
999
  attr_accessor max_contacts: ::Integer
926
1000
  attr_accessor quick_connect_ids: ::Array[::String]
@@ -1009,6 +1083,7 @@ module Aws::Connect
1009
1083
  attr_accessor name: ::String
1010
1084
  attr_accessor description: ::String
1011
1085
  attr_accessor contact_flow_id: ::String
1086
+ attr_accessor self_assign_flow_id: ::String
1012
1087
  attr_accessor constraints: Types::TaskTemplateConstraints
1013
1088
  attr_accessor defaults: Types::TaskTemplateDefaults
1014
1089
  attr_accessor status: ("ACTIVE" | "INACTIVE")
@@ -1262,6 +1337,15 @@ module Aws::Connect
1262
1337
  class DeleteContactFlowResponse < Aws::EmptyStructure
1263
1338
  end
1264
1339
 
1340
+ class DeleteEmailAddressRequest
1341
+ attr_accessor instance_id: ::String
1342
+ attr_accessor email_address_id: ::String
1343
+ SENSITIVE: []
1344
+ end
1345
+
1346
+ class DeleteEmailAddressResponse < Aws::EmptyStructure
1347
+ end
1348
+
1265
1349
  class DeleteEvaluationFormRequest
1266
1350
  attr_accessor instance_id: ::String
1267
1351
  attr_accessor evaluation_form_id: ::String
@@ -1463,6 +1547,24 @@ module Aws::Connect
1463
1547
  SENSITIVE: []
1464
1548
  end
1465
1549
 
1550
+ class DescribeEmailAddressRequest
1551
+ attr_accessor instance_id: ::String
1552
+ attr_accessor email_address_id: ::String
1553
+ SENSITIVE: []
1554
+ end
1555
+
1556
+ class DescribeEmailAddressResponse
1557
+ attr_accessor email_address_id: ::String
1558
+ attr_accessor email_address_arn: ::String
1559
+ attr_accessor email_address: ::String
1560
+ attr_accessor display_name: ::String
1561
+ attr_accessor description: ::String
1562
+ attr_accessor create_timestamp: ::String
1563
+ attr_accessor modified_timestamp: ::String
1564
+ attr_accessor tags: ::Hash[::String, ::String]
1565
+ SENSITIVE: [:email_address, :display_name, :description]
1566
+ end
1567
+
1466
1568
  class DescribeEvaluationFormRequest
1467
1569
  attr_accessor instance_id: ::String
1468
1570
  attr_accessor evaluation_form_id: ::String
@@ -1511,7 +1613,7 @@ module Aws::Connect
1511
1613
  class DescribeInstanceStorageConfigRequest
1512
1614
  attr_accessor instance_id: ::String
1513
1615
  attr_accessor association_id: ::String
1514
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
1616
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
1515
1617
  SENSITIVE: []
1516
1618
  end
1517
1619
 
@@ -1685,7 +1787,7 @@ module Aws::Connect
1685
1787
 
1686
1788
  class Dimensions
1687
1789
  attr_accessor queue: Types::QueueReference
1688
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
1790
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
1689
1791
  attr_accessor routing_profile: Types::RoutingProfileReference
1690
1792
  attr_accessor routing_step_expression: ::String
1691
1793
  SENSITIVE: []
@@ -1714,7 +1816,7 @@ module Aws::Connect
1714
1816
  class DisassociateFlowRequest
1715
1817
  attr_accessor instance_id: ::String
1716
1818
  attr_accessor resource_id: ::String
1717
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
1819
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
1718
1820
  SENSITIVE: []
1719
1821
  end
1720
1822
 
@@ -1724,7 +1826,7 @@ module Aws::Connect
1724
1826
  class DisassociateInstanceStorageConfigRequest
1725
1827
  attr_accessor instance_id: ::String
1726
1828
  attr_accessor association_id: ::String
1727
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
1829
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
1728
1830
  SENSITIVE: []
1729
1831
  end
1730
1832
 
@@ -1821,6 +1923,51 @@ module Aws::Connect
1821
1923
  SENSITIVE: []
1822
1924
  end
1823
1925
 
1926
+ class EmailAddressInfo
1927
+ attr_accessor email_address: ::String
1928
+ attr_accessor display_name: ::String
1929
+ SENSITIVE: [:email_address, :display_name]
1930
+ end
1931
+
1932
+ class EmailAddressMetadata
1933
+ attr_accessor email_address_id: ::String
1934
+ attr_accessor email_address_arn: ::String
1935
+ attr_accessor email_address: ::String
1936
+ attr_accessor description: ::String
1937
+ attr_accessor display_name: ::String
1938
+ SENSITIVE: [:email_address, :description, :display_name]
1939
+ end
1940
+
1941
+ class EmailAddressSearchCriteria
1942
+ attr_accessor or_conditions: ::Array[Types::EmailAddressSearchCriteria]
1943
+ attr_accessor and_conditions: ::Array[Types::EmailAddressSearchCriteria]
1944
+ attr_accessor string_condition: Types::StringCondition
1945
+ SENSITIVE: []
1946
+ end
1947
+
1948
+ class EmailAddressSearchFilter
1949
+ attr_accessor tag_filter: Types::ControlPlaneTagFilter
1950
+ SENSITIVE: []
1951
+ end
1952
+
1953
+ class EmailAttachment
1954
+ attr_accessor file_name: ::String
1955
+ attr_accessor s3_url: ::String
1956
+ SENSITIVE: []
1957
+ end
1958
+
1959
+ class EmailMessageReference
1960
+ attr_accessor name: ::String
1961
+ attr_accessor arn: ::String
1962
+ SENSITIVE: []
1963
+ end
1964
+
1965
+ class EmailRecipient
1966
+ attr_accessor address: ::String
1967
+ attr_accessor display_name: ::String
1968
+ SENSITIVE: []
1969
+ end
1970
+
1824
1971
  class EmailReference
1825
1972
  attr_accessor name: ::String
1826
1973
  attr_accessor value: ::String
@@ -1840,11 +1987,18 @@ module Aws::Connect
1840
1987
  end
1841
1988
 
1842
1989
  class Endpoint
1843
- attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN")
1990
+ attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN" | "EMAIL_ADDRESS")
1844
1991
  attr_accessor address: ::String
1845
1992
  SENSITIVE: []
1846
1993
  end
1847
1994
 
1995
+ class EndpointInfo
1996
+ attr_accessor type: ("TELEPHONE_NUMBER" | "VOIP" | "CONTACT_FLOW" | "CONNECT_PHONENUMBER_ARN" | "EMAIL_ADDRESS")
1997
+ attr_accessor address: ::String
1998
+ attr_accessor display_name: ::String
1999
+ SENSITIVE: []
2000
+ end
2001
+
1848
2002
  class ErrorResult
1849
2003
  attr_accessor error_code: ::String
1850
2004
  attr_accessor error_message: ::String
@@ -2143,7 +2297,7 @@ module Aws::Connect
2143
2297
 
2144
2298
  class Filters
2145
2299
  attr_accessor queues: ::Array[::String]
2146
- attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK")]
2300
+ attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]
2147
2301
  attr_accessor routing_profiles: ::Array[::String]
2148
2302
  attr_accessor routing_step_expressions: ::Array[::String]
2149
2303
  SENSITIVE: []
@@ -2152,7 +2306,7 @@ module Aws::Connect
2152
2306
  class FlowAssociationSummary
2153
2307
  attr_accessor resource_id: ::String
2154
2308
  attr_accessor flow_id: ::String
2155
- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
2309
+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2156
2310
  SENSITIVE: []
2157
2311
  end
2158
2312
 
@@ -2172,7 +2326,7 @@ module Aws::Connect
2172
2326
  attr_accessor file_name: ::String
2173
2327
  attr_accessor file_size_in_bytes: ::Integer
2174
2328
  attr_accessor associated_resource_arn: ::String
2175
- attr_accessor file_use_case_type: ("ATTACHMENT")
2329
+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
2176
2330
  attr_accessor created_by: Types::CreatedByInfo
2177
2331
  attr_accessor download_url_metadata: Types::DownloadUrlMetadata
2178
2332
  attr_accessor tags: ::Hash[::String, ::String]
@@ -2240,14 +2394,14 @@ module Aws::Connect
2240
2394
  class GetFlowAssociationRequest
2241
2395
  attr_accessor instance_id: ::String
2242
2396
  attr_accessor resource_id: ::String
2243
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
2397
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2244
2398
  SENSITIVE: []
2245
2399
  end
2246
2400
 
2247
2401
  class GetFlowAssociationResponse
2248
2402
  attr_accessor resource_id: ::String
2249
2403
  attr_accessor flow_id: ::String
2250
- attr_accessor resource_type: ("SMS_PHONE_NUMBER")
2404
+ attr_accessor resource_type: ("SMS_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2251
2405
  SENSITIVE: []
2252
2406
  end
2253
2407
 
@@ -2315,6 +2469,7 @@ module Aws::Connect
2315
2469
  attr_accessor name: ::String
2316
2470
  attr_accessor description: ::String
2317
2471
  attr_accessor contact_flow_id: ::String
2472
+ attr_accessor self_assign_flow_id: ::String
2318
2473
  attr_accessor constraints: Types::TaskTemplateConstraints
2319
2474
  attr_accessor defaults: Types::TaskTemplateDefaults
2320
2475
  attr_accessor fields: ::Array[Types::TaskTemplateField]
@@ -2518,6 +2673,26 @@ module Aws::Connect
2518
2673
  SENSITIVE: []
2519
2674
  end
2520
2675
 
2676
+ class InboundAdditionalRecipients
2677
+ attr_accessor to_addresses: ::Array[Types::EmailAddressInfo]
2678
+ attr_accessor cc_addresses: ::Array[Types::EmailAddressInfo]
2679
+ SENSITIVE: []
2680
+ end
2681
+
2682
+ class InboundEmailContent
2683
+ attr_accessor message_source_type: ("RAW")
2684
+ attr_accessor raw_message: Types::InboundRawMessage
2685
+ SENSITIVE: []
2686
+ end
2687
+
2688
+ class InboundRawMessage
2689
+ attr_accessor subject: ::String
2690
+ attr_accessor body: ::String
2691
+ attr_accessor content_type: ::String
2692
+ attr_accessor headers: ::Hash[("REFERENCES" | "MESSAGE_ID" | "IN_REPLY_TO" | "X_SES_SPAM_VERDICT" | "X_SES_VIRUS_VERDICT"), ::String]
2693
+ SENSITIVE: [:subject, :body]
2694
+ end
2695
+
2521
2696
  class Instance
2522
2697
  attr_accessor id: ::String
2523
2698
  attr_accessor arn: ::String
@@ -2567,7 +2742,7 @@ module Aws::Connect
2567
2742
  attr_accessor integration_association_id: ::String
2568
2743
  attr_accessor integration_association_arn: ::String
2569
2744
  attr_accessor instance_id: ::String
2570
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
2745
+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
2571
2746
  attr_accessor integration_arn: ::String
2572
2747
  attr_accessor source_application_url: ::String
2573
2748
  attr_accessor source_application_name: ::String
@@ -2703,6 +2878,20 @@ module Aws::Connect
2703
2878
  SENSITIVE: []
2704
2879
  end
2705
2880
 
2881
+ class ListAssociatedContactsRequest
2882
+ attr_accessor instance_id: ::String
2883
+ attr_accessor contact_id: ::String
2884
+ attr_accessor max_results: ::Integer
2885
+ attr_accessor next_token: ::String
2886
+ SENSITIVE: []
2887
+ end
2888
+
2889
+ class ListAssociatedContactsResponse
2890
+ attr_accessor contact_summary_list: ::Array[Types::AssociatedContactSummary]
2891
+ attr_accessor next_token: ::String
2892
+ SENSITIVE: []
2893
+ end
2894
+
2706
2895
  class ListAuthenticationProfilesRequest
2707
2896
  attr_accessor instance_id: ::String
2708
2897
  attr_accessor max_results: ::Integer
@@ -2794,7 +2983,7 @@ module Aws::Connect
2794
2983
  class ListContactReferencesRequest
2795
2984
  attr_accessor instance_id: ::String
2796
2985
  attr_accessor contact_id: ::String
2797
- attr_accessor reference_types: ::Array[("URL" | "ATTACHMENT" | "NUMBER" | "STRING" | "DATE" | "EMAIL")]
2986
+ attr_accessor reference_types: ::Array[("URL" | "ATTACHMENT" | "CONTACT_ANALYSIS" | "NUMBER" | "STRING" | "DATE" | "EMAIL" | "EMAIL_MESSAGE")]
2798
2987
  attr_accessor next_token: ::String
2799
2988
  SENSITIVE: []
2800
2989
  end
@@ -2848,7 +3037,7 @@ module Aws::Connect
2848
3037
 
2849
3038
  class ListFlowAssociationsRequest
2850
3039
  attr_accessor instance_id: ::String
2851
- attr_accessor resource_type: ("VOICE_PHONE_NUMBER")
3040
+ attr_accessor resource_type: ("VOICE_PHONE_NUMBER" | "INBOUND_EMAIL" | "OUTBOUND_EMAIL")
2852
3041
  attr_accessor next_token: ::String
2853
3042
  attr_accessor max_results: ::Integer
2854
3043
  SENSITIVE: []
@@ -2888,7 +3077,7 @@ module Aws::Connect
2888
3077
 
2889
3078
  class ListInstanceStorageConfigsRequest
2890
3079
  attr_accessor instance_id: ::String
2891
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
3080
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
2892
3081
  attr_accessor next_token: ::String
2893
3082
  attr_accessor max_results: ::Integer
2894
3083
  SENSITIVE: []
@@ -2914,7 +3103,7 @@ module Aws::Connect
2914
3103
 
2915
3104
  class ListIntegrationAssociationsRequest
2916
3105
  attr_accessor instance_id: ::String
2917
- attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER")
3106
+ attr_accessor integration_type: ("EVENT" | "VOICE_ID" | "PINPOINT_APP" | "WISDOM_ASSISTANT" | "WISDOM_KNOWLEDGE_BASE" | "WISDOM_QUICK_RESPONSES" | "Q_MESSAGE_TEMPLATES" | "CASES_DOMAIN" | "APPLICATION" | "FILE_SCANNER" | "SES_IDENTITY")
2918
3107
  attr_accessor next_token: ::String
2919
3108
  attr_accessor max_results: ::Integer
2920
3109
  attr_accessor integration_arn: ::String
@@ -3334,7 +3523,7 @@ module Aws::Connect
3334
3523
  end
3335
3524
 
3336
3525
  class MediaConcurrency
3337
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
3526
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
3338
3527
  attr_accessor concurrency: ::Integer
3339
3528
  attr_accessor cross_channel_behavior: Types::CrossChannelBehavior
3340
3529
  SENSITIVE: []
@@ -3444,6 +3633,11 @@ module Aws::Connect
3444
3633
  SENSITIVE: []
3445
3634
  end
3446
3635
 
3636
+ class OutboundAdditionalRecipients
3637
+ attr_accessor cc_email_addresses: ::Array[Types::EmailAddressInfo]
3638
+ SENSITIVE: []
3639
+ end
3640
+
3447
3641
  class OutboundCallerConfig
3448
3642
  attr_accessor outbound_caller_id_name: ::String
3449
3643
  attr_accessor outbound_caller_id_number_id: ::String
@@ -3456,6 +3650,25 @@ module Aws::Connect
3456
3650
  SENSITIVE: []
3457
3651
  end
3458
3652
 
3653
+ class OutboundEmailConfig
3654
+ attr_accessor outbound_email_address_id: ::String
3655
+ SENSITIVE: []
3656
+ end
3657
+
3658
+ class OutboundEmailContent
3659
+ attr_accessor message_source_type: ("TEMPLATE" | "RAW")
3660
+ attr_accessor templated_message_config: Types::TemplatedMessageConfig
3661
+ attr_accessor raw_message: Types::OutboundRawMessage
3662
+ SENSITIVE: []
3663
+ end
3664
+
3665
+ class OutboundRawMessage
3666
+ attr_accessor subject: ::String
3667
+ attr_accessor body: ::String
3668
+ attr_accessor content_type: ::String
3669
+ SENSITIVE: [:subject, :body]
3670
+ end
3671
+
3459
3672
  class OutputTypeNotFoundException
3460
3673
  attr_accessor message: ::String
3461
3674
  SENSITIVE: []
@@ -3646,6 +3859,7 @@ module Aws::Connect
3646
3859
  attr_accessor queue_id: ::String
3647
3860
  attr_accessor description: ::String
3648
3861
  attr_accessor outbound_caller_config: Types::OutboundCallerConfig
3862
+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
3649
3863
  attr_accessor hours_of_operation_id: ::String
3650
3864
  attr_accessor max_contacts: ::Integer
3651
3865
  attr_accessor status: ("ENABLED" | "DISABLED")
@@ -3879,13 +4093,17 @@ module Aws::Connect
3879
4093
 
3880
4094
  class Reference
3881
4095
  attr_accessor value: ::String
3882
- attr_accessor type: ("URL" | "ATTACHMENT" | "NUMBER" | "STRING" | "DATE" | "EMAIL")
4096
+ attr_accessor type: ("URL" | "ATTACHMENT" | "CONTACT_ANALYSIS" | "NUMBER" | "STRING" | "DATE" | "EMAIL" | "EMAIL_MESSAGE")
4097
+ attr_accessor status: ("AVAILABLE" | "DELETED" | "APPROVED" | "REJECTED" | "PROCESSING" | "FAILED")
4098
+ attr_accessor arn: ::String
4099
+ attr_accessor status_reason: ::String
3883
4100
  SENSITIVE: []
3884
4101
  end
3885
4102
 
3886
4103
  class ReferenceSummary
3887
4104
  attr_accessor url: Types::UrlReference
3888
4105
  attr_accessor attachment: Types::AttachmentReference
4106
+ attr_accessor email_message: Types::EmailMessageReference
3889
4107
  attr_accessor string: Types::StringReference
3890
4108
  attr_accessor number: Types::NumberReference
3891
4109
  attr_accessor date: Types::DateReference
@@ -3897,6 +4115,8 @@ module Aws::Connect
3897
4115
  end
3898
4116
  class Attachment < ReferenceSummary
3899
4117
  end
4118
+ class EmailMessage < ReferenceSummary
4119
+ end
3900
4120
  class String < ReferenceSummary
3901
4121
  end
3902
4122
  class Number < ReferenceSummary
@@ -4050,13 +4270,13 @@ module Aws::Connect
4050
4270
  attr_accessor queue_name: ::String
4051
4271
  attr_accessor priority: ::Integer
4052
4272
  attr_accessor delay: ::Integer
4053
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
4273
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
4054
4274
  SENSITIVE: []
4055
4275
  end
4056
4276
 
4057
4277
  class RoutingProfileQueueReference
4058
4278
  attr_accessor queue_id: ::String
4059
- attr_accessor channel: ("VOICE" | "CHAT" | "TASK")
4279
+ attr_accessor channel: ("VOICE" | "CHAT" | "TASK" | "EMAIL")
4060
4280
  SENSITIVE: []
4061
4281
  end
4062
4282
 
@@ -4232,11 +4452,28 @@ module Aws::Connect
4232
4452
  class SearchCriteria
4233
4453
  attr_accessor agent_ids: ::Array[::String]
4234
4454
  attr_accessor agent_hierarchy_groups: Types::AgentHierarchyGroups
4235
- attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK")]
4455
+ attr_accessor channels: ::Array[("VOICE" | "CHAT" | "TASK" | "EMAIL")]
4236
4456
  attr_accessor contact_analysis: Types::ContactAnalysis
4237
- attr_accessor initiation_methods: ::Array[("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND")]
4457
+ attr_accessor initiation_methods: ::Array[("INBOUND" | "OUTBOUND" | "TRANSFER" | "QUEUE_TRANSFER" | "CALLBACK" | "API" | "DISCONNECT" | "MONITOR" | "EXTERNAL_OUTBOUND" | "WEBRTC_API" | "AGENT_REPLY" | "FLOW")]
4238
4458
  attr_accessor queue_ids: ::Array[::String]
4239
4459
  attr_accessor searchable_contact_attributes: Types::SearchableContactAttributes
4460
+ attr_accessor searchable_segment_attributes: Types::SearchableSegmentAttributes
4461
+ SENSITIVE: []
4462
+ end
4463
+
4464
+ class SearchEmailAddressesRequest
4465
+ attr_accessor instance_id: ::String
4466
+ attr_accessor max_results: ::Integer
4467
+ attr_accessor next_token: ::String
4468
+ attr_accessor search_criteria: Types::EmailAddressSearchCriteria
4469
+ attr_accessor search_filter: Types::EmailAddressSearchFilter
4470
+ SENSITIVE: []
4471
+ end
4472
+
4473
+ class SearchEmailAddressesResponse
4474
+ attr_accessor next_token: ::String
4475
+ attr_accessor email_addresses: ::Array[Types::EmailAddressMetadata]
4476
+ attr_accessor approximate_total_count: ::Integer
4240
4477
  SENSITIVE: []
4241
4478
  end
4242
4479
 
@@ -4426,6 +4663,18 @@ module Aws::Connect
4426
4663
  SENSITIVE: [:key]
4427
4664
  end
4428
4665
 
4666
+ class SearchableSegmentAttributes
4667
+ attr_accessor criteria: ::Array[Types::SearchableSegmentAttributesCriteria]
4668
+ attr_accessor match_type: ("MATCH_ALL" | "MATCH_ANY")
4669
+ SENSITIVE: []
4670
+ end
4671
+
4672
+ class SearchableSegmentAttributesCriteria
4673
+ attr_accessor key: ::String
4674
+ attr_accessor values: ::Array[::String]
4675
+ SENSITIVE: [:key, :values]
4676
+ end
4677
+
4429
4678
  class SecurityKey
4430
4679
  attr_accessor association_id: ::String
4431
4680
  attr_accessor key: ::String
@@ -4482,6 +4731,8 @@ module Aws::Connect
4482
4731
 
4483
4732
  class SegmentAttributeValue
4484
4733
  attr_accessor value_string: ::String
4734
+ attr_accessor value_map: ::Hash[::String, Types::SegmentAttributeValue]
4735
+ attr_accessor value_integer: ::Integer
4485
4736
  SENSITIVE: []
4486
4737
  end
4487
4738
 
@@ -4509,11 +4760,38 @@ module Aws::Connect
4509
4760
  SENSITIVE: []
4510
4761
  end
4511
4762
 
4763
+ class SendOutboundEmailRequest
4764
+ attr_accessor instance_id: ::String
4765
+ attr_accessor from_email_address: Types::EmailAddressInfo
4766
+ attr_accessor destination_email_address: Types::EmailAddressInfo
4767
+ attr_accessor additional_recipients: Types::OutboundAdditionalRecipients
4768
+ attr_accessor email_message: Types::OutboundEmailContent
4769
+ attr_accessor traffic_type: ("GENERAL" | "CAMPAIGN")
4770
+ attr_accessor source_campaign: Types::SourceCampaign
4771
+ attr_accessor client_token: ::String
4772
+ SENSITIVE: []
4773
+ end
4774
+
4775
+ class SendOutboundEmailResponse < Aws::EmptyStructure
4776
+ end
4777
+
4512
4778
  class ServiceQuotaExceededException
4513
4779
  attr_accessor message: ::String
4780
+ attr_accessor reason: Types::ServiceQuotaExceededExceptionReason
4514
4781
  SENSITIVE: []
4515
4782
  end
4516
4783
 
4784
+ class ServiceQuotaExceededExceptionReason
4785
+ attr_accessor attached_file_service_quota_exceeded_exception_reason: ("TOTAL_FILE_SIZE_EXCEEDED" | "TOTAL_FILE_COUNT_EXCEEDED")
4786
+ attr_accessor unknown: untyped
4787
+ SENSITIVE: []
4788
+
4789
+ class AttachedFileServiceQuotaExceededExceptionReason < ServiceQuotaExceededExceptionReason
4790
+ end
4791
+ class Unknown < ServiceQuotaExceededExceptionReason
4792
+ end
4793
+ end
4794
+
4517
4795
  class SignInConfig
4518
4796
  attr_accessor distributions: ::Array[Types::SignInDistribution]
4519
4797
  SENSITIVE: []
@@ -4538,13 +4816,19 @@ module Aws::Connect
4538
4816
  SENSITIVE: []
4539
4817
  end
4540
4818
 
4819
+ class SourceCampaign
4820
+ attr_accessor campaign_id: ::String
4821
+ attr_accessor outbound_request_id: ::String
4822
+ SENSITIVE: []
4823
+ end
4824
+
4541
4825
  class StartAttachedFileUploadRequest
4542
4826
  attr_accessor client_token: ::String
4543
4827
  attr_accessor instance_id: ::String
4544
4828
  attr_accessor file_name: ::String
4545
4829
  attr_accessor file_size_in_bytes: ::Integer
4546
4830
  attr_accessor url_expiry_in_seconds: ::Integer
4547
- attr_accessor file_use_case_type: ("ATTACHMENT")
4831
+ attr_accessor file_use_case_type: ("EMAIL_MESSAGE" | "ATTACHMENT")
4548
4832
  attr_accessor associated_resource_arn: ::String
4549
4833
  attr_accessor created_by: Types::CreatedByInfo
4550
4834
  attr_accessor tags: ::Hash[::String, ::String]
@@ -4622,6 +4906,29 @@ module Aws::Connect
4622
4906
  SENSITIVE: []
4623
4907
  end
4624
4908
 
4909
+ class StartEmailContactRequest
4910
+ attr_accessor instance_id: ::String
4911
+ attr_accessor from_email_address: Types::EmailAddressInfo
4912
+ attr_accessor destination_email_address: ::String
4913
+ attr_accessor description: ::String
4914
+ attr_accessor references: ::Hash[::String, Types::Reference]
4915
+ attr_accessor name: ::String
4916
+ attr_accessor email_message: Types::InboundEmailContent
4917
+ attr_accessor additional_recipients: Types::InboundAdditionalRecipients
4918
+ attr_accessor attachments: ::Array[Types::EmailAttachment]
4919
+ attr_accessor contact_flow_id: ::String
4920
+ attr_accessor related_contact_id: ::String
4921
+ attr_accessor attributes: ::Hash[::String, ::String]
4922
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
4923
+ attr_accessor client_token: ::String
4924
+ SENSITIVE: [:destination_email_address, :description, :name, :attachments]
4925
+ end
4926
+
4927
+ class StartEmailContactResponse
4928
+ attr_accessor contact_id: ::String
4929
+ SENSITIVE: []
4930
+ end
4931
+
4625
4932
  class StartOutboundChatContactRequest
4626
4933
  attr_accessor source_endpoint: Types::Endpoint
4627
4934
  attr_accessor destination_endpoint: Types::Endpoint
@@ -4643,6 +4950,22 @@ module Aws::Connect
4643
4950
  SENSITIVE: []
4644
4951
  end
4645
4952
 
4953
+ class StartOutboundEmailContactRequest
4954
+ attr_accessor instance_id: ::String
4955
+ attr_accessor contact_id: ::String
4956
+ attr_accessor from_email_address: Types::EmailAddressInfo
4957
+ attr_accessor destination_email_address: Types::EmailAddressInfo
4958
+ attr_accessor additional_recipients: Types::OutboundAdditionalRecipients
4959
+ attr_accessor email_message: Types::OutboundEmailContent
4960
+ attr_accessor client_token: ::String
4961
+ SENSITIVE: []
4962
+ end
4963
+
4964
+ class StartOutboundEmailContactResponse
4965
+ attr_accessor contact_id: ::String
4966
+ SENSITIVE: []
4967
+ end
4968
+
4646
4969
  class StartOutboundVoiceContactRequest
4647
4970
  attr_accessor name: ::String
4648
4971
  attr_accessor description: ::String
@@ -4689,6 +5012,7 @@ module Aws::Connect
4689
5012
  attr_accessor task_template_id: ::String
4690
5013
  attr_accessor quick_connect_id: ::String
4691
5014
  attr_accessor related_contact_id: ::String
5015
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
4692
5016
  SENSITIVE: [:name, :description]
4693
5017
  end
4694
5018
 
@@ -4868,7 +5192,7 @@ module Aws::Connect
4868
5192
  class TaskTemplateField
4869
5193
  attr_accessor id: Types::TaskTemplateFieldIdentifier
4870
5194
  attr_accessor description: ::String
4871
- attr_accessor type: ("NAME" | "DESCRIPTION" | "SCHEDULED_TIME" | "QUICK_CONNECT" | "URL" | "NUMBER" | "TEXT" | "TEXT_AREA" | "DATE_TIME" | "BOOLEAN" | "SINGLE_SELECT" | "EMAIL")
5195
+ attr_accessor type: ("NAME" | "DESCRIPTION" | "SCHEDULED_TIME" | "QUICK_CONNECT" | "URL" | "NUMBER" | "TEXT" | "TEXT_AREA" | "DATE_TIME" | "BOOLEAN" | "SINGLE_SELECT" | "EMAIL" | "SELF_ASSIGN" | "EXPIRY_DURATION")
4872
5196
  attr_accessor single_select_options: ::Array[::String]
4873
5197
  SENSITIVE: []
4874
5198
  end
@@ -4894,6 +5218,19 @@ module Aws::Connect
4894
5218
  SENSITIVE: []
4895
5219
  end
4896
5220
 
5221
+ class TemplateAttributes
5222
+ attr_accessor custom_attributes: ::Hash[::String, ::String]
5223
+ attr_accessor customer_profile_attributes: ::String
5224
+ SENSITIVE: []
5225
+ end
5226
+
5227
+ class TemplatedMessageConfig
5228
+ attr_accessor knowledge_base_id: ::String
5229
+ attr_accessor message_template_id: ::String
5230
+ attr_accessor template_attributes: Types::TemplateAttributes
5231
+ SENSITIVE: []
5232
+ end
5233
+
4897
5234
  class Threshold
4898
5235
  attr_accessor comparison: ("LT")
4899
5236
  attr_accessor threshold_value: ::Float
@@ -5100,6 +5437,7 @@ module Aws::Connect
5100
5437
  attr_accessor name: ::String
5101
5438
  attr_accessor description: ::String
5102
5439
  attr_accessor references: ::Hash[::String, Types::Reference]
5440
+ attr_accessor segment_attributes: ::Hash[::String, Types::SegmentAttributeValue]
5103
5441
  SENSITIVE: [:name, :description]
5104
5442
  end
5105
5443
 
@@ -5128,6 +5466,21 @@ module Aws::Connect
5128
5466
  class UpdateContactScheduleResponse < Aws::EmptyStructure
5129
5467
  end
5130
5468
 
5469
+ class UpdateEmailAddressMetadataRequest
5470
+ attr_accessor instance_id: ::String
5471
+ attr_accessor email_address_id: ::String
5472
+ attr_accessor description: ::String
5473
+ attr_accessor display_name: ::String
5474
+ attr_accessor client_token: ::String
5475
+ SENSITIVE: [:description, :display_name]
5476
+ end
5477
+
5478
+ class UpdateEmailAddressMetadataResponse
5479
+ attr_accessor email_address_id: ::String
5480
+ attr_accessor email_address_arn: ::String
5481
+ SENSITIVE: []
5482
+ end
5483
+
5131
5484
  class UpdateEvaluationFormRequest
5132
5485
  attr_accessor instance_id: ::String
5133
5486
  attr_accessor evaluation_form_id: ::String
@@ -5168,7 +5521,7 @@ module Aws::Connect
5168
5521
  class UpdateInstanceStorageConfigRequest
5169
5522
  attr_accessor instance_id: ::String
5170
5523
  attr_accessor association_id: ::String
5171
- attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS")
5524
+ attr_accessor resource_type: ("CHAT_TRANSCRIPTS" | "CALL_RECORDINGS" | "SCHEDULED_REPORTS" | "MEDIA_STREAMS" | "CONTACT_TRACE_RECORDS" | "AGENT_EVENTS" | "REAL_TIME_CONTACT_ANALYSIS_SEGMENTS" | "ATTACHMENTS" | "CONTACT_EVALUATIONS" | "SCREEN_RECORDINGS" | "REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS" | "REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS" | "EMAIL_MESSAGES")
5172
5525
  attr_accessor storage_config: Types::InstanceStorageConfig
5173
5526
  SENSITIVE: []
5174
5527
  end
@@ -5266,6 +5619,13 @@ module Aws::Connect
5266
5619
  SENSITIVE: []
5267
5620
  end
5268
5621
 
5622
+ class UpdateQueueOutboundEmailConfigRequest
5623
+ attr_accessor instance_id: ::String
5624
+ attr_accessor queue_id: ::String
5625
+ attr_accessor outbound_email_config: Types::OutboundEmailConfig
5626
+ SENSITIVE: []
5627
+ end
5628
+
5269
5629
  class UpdateQueueStatusRequest
5270
5630
  attr_accessor instance_id: ::String
5271
5631
  attr_accessor queue_id: ::String
@@ -5353,6 +5713,7 @@ module Aws::Connect
5353
5713
  attr_accessor name: ::String
5354
5714
  attr_accessor description: ::String
5355
5715
  attr_accessor contact_flow_id: ::String
5716
+ attr_accessor self_assign_flow_id: ::String
5356
5717
  attr_accessor constraints: Types::TaskTemplateConstraints
5357
5718
  attr_accessor defaults: Types::TaskTemplateDefaults
5358
5719
  attr_accessor status: ("ACTIVE" | "INACTIVE")
@@ -5367,6 +5728,7 @@ module Aws::Connect
5367
5728
  attr_accessor name: ::String
5368
5729
  attr_accessor description: ::String
5369
5730
  attr_accessor contact_flow_id: ::String
5731
+ attr_accessor self_assign_flow_id: ::String
5370
5732
  attr_accessor constraints: Types::TaskTemplateConstraints
5371
5733
  attr_accessor defaults: Types::TaskTemplateDefaults
5372
5734
  attr_accessor fields: ::Array[Types::TaskTemplateField]
@@ -5507,9 +5869,9 @@ module Aws::Connect
5507
5869
  attr_accessor routing_profile: Types::RoutingProfileReference
5508
5870
  attr_accessor hierarchy_path: Types::HierarchyPathReference
5509
5871
  attr_accessor status: Types::AgentStatusReference
5510
- attr_accessor available_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5511
- attr_accessor max_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5512
- attr_accessor active_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK"), ::Integer]
5872
+ attr_accessor available_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5873
+ attr_accessor max_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5874
+ attr_accessor active_slots_by_channel: ::Hash[("VOICE" | "CHAT" | "TASK" | "EMAIL"), ::Integer]
5513
5875
  attr_accessor contacts: ::Array[Types::AgentContactReference]
5514
5876
  attr_accessor next_status: ::String
5515
5877
  SENSITIVE: []
@@ -5551,6 +5913,11 @@ module Aws::Connect
5551
5913
  SENSITIVE: [:first_name, :last_name]
5552
5914
  end
5553
5915
 
5916
+ class UserInfo
5917
+ attr_accessor user_id: ::String
5918
+ SENSITIVE: []
5919
+ end
5920
+
5554
5921
  class UserNotFoundException
5555
5922
  attr_accessor message: ::String
5556
5923
  SENSITIVE: []