aws-sdk-connect 1.185.0 → 1.187.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -697,7 +697,7 @@ module Aws::Connect
697
697
  # instance_id: "InstanceId", # required
698
698
  # resource_id: "ARN", # required
699
699
  # flow_id: "ARN", # required
700
- # resource_type: "SMS_PHONE_NUMBER", # required, accepts SMS_PHONE_NUMBER
700
+ # resource_type: "SMS_PHONE_NUMBER", # required, accepts SMS_PHONE_NUMBER, INBOUND_EMAIL, OUTBOUND_EMAIL
701
701
  # })
702
702
  #
703
703
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateFlow AWS API Documentation
@@ -764,7 +764,7 @@ module Aws::Connect
764
764
  #
765
765
  # resp = client.associate_instance_storage_config({
766
766
  # instance_id: "InstanceId", # required
767
- # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS, REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, ATTACHMENTS, CONTACT_EVALUATIONS, SCREEN_RECORDINGS, REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS, REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS
767
+ # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS, REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, ATTACHMENTS, CONTACT_EVALUATIONS, SCREEN_RECORDINGS, REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS, REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS, EMAIL_MESSAGES
768
768
  # storage_config: { # required
769
769
  # association_id: "AssociationId",
770
770
  # storage_type: "S3", # required, accepts S3, KINESIS_VIDEO_STREAM, KINESIS_STREAM, KINESIS_FIREHOSE
@@ -993,7 +993,7 @@ module Aws::Connect
993
993
  # {
994
994
  # queue_reference: { # required
995
995
  # queue_id: "QueueId", # required
996
- # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
996
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
997
997
  # },
998
998
  # priority: 1, # required
999
999
  # delay: 1, # required
@@ -1242,8 +1242,8 @@ module Aws::Connect
1242
1242
  # The unique identifier of the Connect instance.
1243
1243
  #
1244
1244
  # @option params [required, String] :associated_resource_arn
1245
- # The resource to which the attached file is (being) uploaded to.
1246
- # [Cases][1] are the only current supported resource.
1245
+ # The resource to which the attached file is (being) uploaded to. The
1246
+ # supported resources are [Cases][1] and [Email][2].
1247
1247
  #
1248
1248
  # <note markdown="1"> This value must be a valid ARN.
1249
1249
  #
@@ -1251,7 +1251,8 @@ module Aws::Connect
1251
1251
  #
1252
1252
  #
1253
1253
  #
1254
- # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html
1254
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/cases.html
1255
+ # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/setup-email-channel.html
1255
1256
  #
1256
1257
  # @return [Types::BatchGetAttachedFileMetadataResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1257
1258
  #
@@ -1277,7 +1278,7 @@ module Aws::Connect
1277
1278
  # resp.files[0].file_status #=> String, one of "APPROVED", "REJECTED", "PROCESSING", "FAILED"
1278
1279
  # resp.files[0].created_by.connect_user_arn #=> String
1279
1280
  # resp.files[0].created_by.aws_identity_arn #=> String
1280
- # resp.files[0].file_use_case_type #=> String, one of "ATTACHMENT"
1281
+ # resp.files[0].file_use_case_type #=> String, one of "EMAIL_MESSAGE", "ATTACHMENT"
1281
1282
  # resp.files[0].associated_resource_arn #=> String
1282
1283
  # resp.files[0].tags #=> Hash
1283
1284
  # resp.files[0].tags["TagKey"] #=> String
@@ -1320,7 +1321,7 @@ module Aws::Connect
1320
1321
  # resp = client.batch_get_flow_association({
1321
1322
  # instance_id: "InstanceId", # required
1322
1323
  # resource_ids: ["ARN"], # required
1323
- # resource_type: "VOICE_PHONE_NUMBER", # accepts VOICE_PHONE_NUMBER
1324
+ # resource_type: "VOICE_PHONE_NUMBER", # accepts VOICE_PHONE_NUMBER, INBOUND_EMAIL, OUTBOUND_EMAIL
1324
1325
  # })
1325
1326
  #
1326
1327
  # @example Response structure
@@ -1328,7 +1329,7 @@ module Aws::Connect
1328
1329
  # resp.flow_association_summary_list #=> Array
1329
1330
  # resp.flow_association_summary_list[0].resource_id #=> String
1330
1331
  # resp.flow_association_summary_list[0].flow_id #=> String
1331
- # resp.flow_association_summary_list[0].resource_type #=> String, one of "VOICE_PHONE_NUMBER"
1332
+ # resp.flow_association_summary_list[0].resource_type #=> String, one of "VOICE_PHONE_NUMBER", "INBOUND_EMAIL", "OUTBOUND_EMAIL"
1332
1333
  #
1333
1334
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/BatchGetFlowAssociation AWS API Documentation
1334
1335
  #
@@ -1393,11 +1394,11 @@ module Aws::Connect
1393
1394
  # contact_data_request_list: [ # required
1394
1395
  # {
1395
1396
  # system_endpoint: {
1396
- # type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN
1397
+ # type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN, EMAIL_ADDRESS
1397
1398
  # address: "EndpointAddress",
1398
1399
  # },
1399
1400
  # customer_endpoint: {
1400
- # type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN
1401
+ # type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN, EMAIL_ADDRESS
1401
1402
  # address: "EndpointAddress",
1402
1403
  # },
1403
1404
  # request_identifier: "RequestIdentifier",
@@ -1556,8 +1557,8 @@ module Aws::Connect
1556
1557
  # The unique identifier of the attached file resource.
1557
1558
  #
1558
1559
  # @option params [required, String] :associated_resource_arn
1559
- # The resource to which the attached file is (being) uploaded to.
1560
- # [Cases][1] are the only current supported resource.
1560
+ # The resource to which the attached file is (being) uploaded to. The
1561
+ # supported resources are [Cases][1] and [Email][2].
1561
1562
  #
1562
1563
  # <note markdown="1"> This value must be a valid ARN.
1563
1564
  #
@@ -1565,7 +1566,8 @@ module Aws::Connect
1565
1566
  #
1566
1567
  #
1567
1568
  #
1568
- # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html
1569
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/cases.html
1570
+ # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/setup-email-channel.html
1569
1571
  #
1570
1572
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1571
1573
  #
@@ -1648,6 +1650,143 @@ module Aws::Connect
1648
1650
  req.send_request(options)
1649
1651
  end
1650
1652
 
1653
+ # Creates a new contact.
1654
+ #
1655
+ # @option params [required, String] :instance_id
1656
+ # The identifier of the Amazon Connect instance. You can [find the
1657
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
1658
+ #
1659
+ #
1660
+ #
1661
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
1662
+ #
1663
+ # @option params [String] :client_token
1664
+ # A unique, case-sensitive identifier that you provide to ensure the
1665
+ # idempotency of the request. If not provided, the Amazon Web Services
1666
+ # SDK populates this field. For more information about idempotency, see
1667
+ # [Making retries safe with idempotent APIs][1].
1668
+ #
1669
+ # **A suitable default value is auto-generated.** You should normally
1670
+ # not need to pass this option.**
1671
+ #
1672
+ #
1673
+ #
1674
+ # [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
1675
+ #
1676
+ # @option params [String] :related_contact_id
1677
+ # The identifier of the contact in this instance of Amazon Connect.
1678
+ #
1679
+ # @option params [Hash<String,String>] :attributes
1680
+ # A custom key-value pair using an attribute map. The attributes are
1681
+ # standard Amazon Connect attributes, and can be accessed in flows just
1682
+ # like any other contact attributes.
1683
+ #
1684
+ # There can be up to 32,768 UTF-8 bytes across all key-value pairs per
1685
+ # contact. Attribute keys can include only alphanumeric, dash, and
1686
+ # underscore characters.
1687
+ #
1688
+ # @option params [Hash<String,Types::Reference>] :references
1689
+ # A formatted URL that is shown to an agent in the Contact Control Panel
1690
+ # (CCP). Tasks can have the following reference types at the time of
1691
+ # creation: URL \| NUMBER \| STRING \| DATE \| EMAIL \| ATTACHMENT.
1692
+ #
1693
+ # @option params [required, String] :channel
1694
+ # The channel for the contact
1695
+ #
1696
+ # @option params [required, String] :initiation_method
1697
+ # Indicates how the contact was initiated.
1698
+ #
1699
+ # @option params [Integer] :expiry_duration_in_minutes
1700
+ # Number of minutes the contact will be active for before expiring
1701
+ #
1702
+ # @option params [Types::UserInfo] :user_info
1703
+ # User details for the contact
1704
+ #
1705
+ # @option params [String] :initiate_as
1706
+ # Initial state of the contact when it's created
1707
+ #
1708
+ # @option params [String] :name
1709
+ # The name of a the contact.
1710
+ #
1711
+ # @option params [String] :description
1712
+ # A description of the contact.
1713
+ #
1714
+ # @option params [Hash<String,Types::SegmentAttributeValue>] :segment_attributes
1715
+ # A set of system defined key-value pairs stored on individual contact
1716
+ # segments (unique contact ID) using an attribute map. The attributes
1717
+ # are standard Amazon Connect attributes. They can be accessed in flows.
1718
+ #
1719
+ # Attribute keys can include only alphanumeric, -, and \_.
1720
+ #
1721
+ # This field can be used to set Segment Contact Expiry as a duration in
1722
+ # minutes.
1723
+ #
1724
+ # <note markdown="1"> To set contact expiry, a ValueMap must be specified containing the
1725
+ # integer number of minutes the contact will be active for before
1726
+ # expiring, with `SegmentAttributes` like \{ ` "connect:ContactExpiry":
1727
+ # {"ValueMap" : { "ExpiryDuration": { "ValueInteger": 135}}}}`.
1728
+ #
1729
+ # </note>
1730
+ #
1731
+ # @return [Types::CreateContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1732
+ #
1733
+ # * {Types::CreateContactResponse#contact_id #contact_id} => String
1734
+ # * {Types::CreateContactResponse#contact_arn #contact_arn} => String
1735
+ #
1736
+ # @example Request syntax with placeholder values
1737
+ #
1738
+ # resp = client.create_contact({
1739
+ # instance_id: "InstanceId", # required
1740
+ # client_token: "ClientToken",
1741
+ # related_contact_id: "ContactId",
1742
+ # attributes: {
1743
+ # "AttributeName" => "AttributeValue",
1744
+ # },
1745
+ # references: {
1746
+ # "ReferenceKey" => {
1747
+ # value: "ReferenceValue",
1748
+ # type: "URL", # required, accepts URL, ATTACHMENT, CONTACT_ANALYSIS, NUMBER, STRING, DATE, EMAIL, EMAIL_MESSAGE
1749
+ # status: "AVAILABLE", # accepts AVAILABLE, DELETED, APPROVED, REJECTED, PROCESSING, FAILED
1750
+ # arn: "ReferenceArn",
1751
+ # status_reason: "ReferenceStatusReason",
1752
+ # },
1753
+ # },
1754
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
1755
+ # initiation_method: "INBOUND", # required, accepts INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER, CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND, WEBRTC_API, AGENT_REPLY, FLOW
1756
+ # expiry_duration_in_minutes: 1,
1757
+ # user_info: {
1758
+ # user_id: "AgentResourceId",
1759
+ # },
1760
+ # initiate_as: "CONNECTED_TO_USER", # accepts CONNECTED_TO_USER
1761
+ # name: "Name",
1762
+ # description: "Description",
1763
+ # segment_attributes: {
1764
+ # "SegmentAttributeName" => {
1765
+ # value_string: "SegmentAttributeValueString",
1766
+ # value_map: {
1767
+ # "SegmentAttributeName" => {
1768
+ # # recursive SegmentAttributeValue
1769
+ # },
1770
+ # },
1771
+ # value_integer: 1,
1772
+ # },
1773
+ # },
1774
+ # })
1775
+ #
1776
+ # @example Response structure
1777
+ #
1778
+ # resp.contact_id #=> String
1779
+ # resp.contact_arn #=> String
1780
+ #
1781
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateContact AWS API Documentation
1782
+ #
1783
+ # @overload create_contact(params = {})
1784
+ # @param [Hash] params ({})
1785
+ def create_contact(params = {}, options = {})
1786
+ req = build_request(:create_contact, params)
1787
+ req.send_request(options)
1788
+ end
1789
+
1651
1790
  # Creates a flow for the specified Amazon Connect instance.
1652
1791
  #
1653
1792
  # You can also create and update flows using the [Amazon Connect Flow
@@ -1860,6 +1999,79 @@ module Aws::Connect
1860
1999
  req.send_request(options)
1861
2000
  end
1862
2001
 
2002
+ # Create new email address in the specified Amazon Connect instance. For
2003
+ # more information about email addresses, see [Create email
2004
+ # addresses][1] in the Amazon Connect Administrator Guide.
2005
+ #
2006
+ #
2007
+ #
2008
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-email-address1.html
2009
+ #
2010
+ # @option params [String] :description
2011
+ # The description of the email address.
2012
+ #
2013
+ # @option params [required, String] :instance_id
2014
+ # The identifier of the Amazon Connect instance. You can [find the
2015
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
2016
+ #
2017
+ #
2018
+ #
2019
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
2020
+ #
2021
+ # @option params [required, String] :email_address
2022
+ # The email address with the instance, in
2023
+ # \[^\\s@\]+@\[^\\s@\]+\\.\[^\\s@\]+ format.
2024
+ #
2025
+ # @option params [String] :display_name
2026
+ # The display name of email address
2027
+ #
2028
+ # @option params [Hash<String,String>] :tags
2029
+ # The tags used to organize, track, or control access for this resource.
2030
+ # For example, \{ "Tags": \{"key1":"value1", "key2":"value2"}
2031
+ # }.
2032
+ #
2033
+ # @option params [String] :client_token
2034
+ # A unique, case-sensitive identifier that you provide to ensure the
2035
+ # idempotency of the request. If not provided, the Amazon Web Services
2036
+ # SDK populates this field. For more information about idempotency, see
2037
+ # [Making retries safe with idempotent APIs][1].
2038
+ #
2039
+ #
2040
+ #
2041
+ # [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
2042
+ #
2043
+ # @return [Types::CreateEmailAddressResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2044
+ #
2045
+ # * {Types::CreateEmailAddressResponse#email_address_id #email_address_id} => String
2046
+ # * {Types::CreateEmailAddressResponse#email_address_arn #email_address_arn} => String
2047
+ #
2048
+ # @example Request syntax with placeholder values
2049
+ #
2050
+ # resp = client.create_email_address({
2051
+ # description: "Description",
2052
+ # instance_id: "InstanceId", # required
2053
+ # email_address: "EmailAddress", # required
2054
+ # display_name: "EmailAddressDisplayName",
2055
+ # tags: {
2056
+ # "TagKey" => "TagValue",
2057
+ # },
2058
+ # client_token: "ClientToken",
2059
+ # })
2060
+ #
2061
+ # @example Response structure
2062
+ #
2063
+ # resp.email_address_id #=> String
2064
+ # resp.email_address_arn #=> String
2065
+ #
2066
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateEmailAddress AWS API Documentation
2067
+ #
2068
+ # @overload create_email_address(params = {})
2069
+ # @param [Hash] params ({})
2070
+ def create_email_address(params = {}, options = {})
2071
+ req = build_request(:create_email_address, params)
2072
+ req.send_request(options)
2073
+ end
2074
+
1863
2075
  # Creates an evaluation form in the specified Amazon Connect instance.
1864
2076
  # The form can be used to define questions related to agent performance,
1865
2077
  # and create sections to organize such questions. Question and section
@@ -2195,7 +2407,7 @@ module Aws::Connect
2195
2407
  #
2196
2408
  # resp = client.create_integration_association({
2197
2409
  # instance_id: "InstanceId", # required
2198
- # integration_type: "EVENT", # required, accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE, WISDOM_QUICK_RESPONSES, Q_MESSAGE_TEMPLATES, CASES_DOMAIN, APPLICATION, FILE_SCANNER
2410
+ # integration_type: "EVENT", # required, accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE, WISDOM_QUICK_RESPONSES, Q_MESSAGE_TEMPLATES, CASES_DOMAIN, APPLICATION, FILE_SCANNER, SES_IDENTITY
2199
2411
  # integration_arn: "ARN", # required
2200
2412
  # source_application_url: "URI",
2201
2413
  # source_application_name: "SourceApplicationName",
@@ -2570,6 +2782,9 @@ module Aws::Connect
2570
2782
  # @option params [Types::OutboundCallerConfig] :outbound_caller_config
2571
2783
  # The outbound caller ID name, number, and outbound whisper flow.
2572
2784
  #
2785
+ # @option params [Types::OutboundEmailConfig] :outbound_email_config
2786
+ # The outbound email address ID for a specified queue.
2787
+ #
2573
2788
  # @option params [required, String] :hours_of_operation_id
2574
2789
  # The identifier for the hours of operation.
2575
2790
  #
@@ -2601,6 +2816,9 @@ module Aws::Connect
2601
2816
  # outbound_caller_id_number_id: "PhoneNumberId",
2602
2817
  # outbound_flow_id: "ContactFlowId",
2603
2818
  # },
2819
+ # outbound_email_config: {
2820
+ # outbound_email_address_id: "EmailAddressId",
2821
+ # },
2604
2822
  # hours_of_operation_id: "HoursOfOperationId", # required
2605
2823
  # max_contacts: 1,
2606
2824
  # quick_connect_ids: ["QuickConnectId"],
@@ -2755,7 +2973,7 @@ module Aws::Connect
2755
2973
  # {
2756
2974
  # queue_reference: { # required
2757
2975
  # queue_id: "QueueId", # required
2758
- # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
2976
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
2759
2977
  # },
2760
2978
  # priority: 1, # required
2761
2979
  # delay: 1, # required
@@ -2763,7 +2981,7 @@ module Aws::Connect
2763
2981
  # ],
2764
2982
  # media_concurrencies: [ # required
2765
2983
  # {
2766
- # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
2984
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
2767
2985
  # concurrency: 1, # required
2768
2986
  # cross_channel_behavior: {
2769
2987
  # behavior_type: "ROUTE_CURRENT_CHANNEL_ONLY", # required, accepts ROUTE_CURRENT_CHANNEL_ONLY, ROUTE_ANY_CHANNEL
@@ -2858,8 +3076,11 @@ module Aws::Connect
2858
3076
  # contact_flow_id: "ContactFlowId", # required
2859
3077
  # references: {
2860
3078
  # "ReferenceKey" => {
2861
- # value: "ReferenceValue", # required
2862
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
3079
+ # value: "ReferenceValue",
3080
+ # type: "URL", # required, accepts URL, ATTACHMENT, CONTACT_ANALYSIS, NUMBER, STRING, DATE, EMAIL, EMAIL_MESSAGE
3081
+ # status: "AVAILABLE", # accepts AVAILABLE, DELETED, APPROVED, REJECTED, PROCESSING, FAILED
3082
+ # arn: "ReferenceArn",
3083
+ # status_reason: "ReferenceStatusReason",
2863
3084
  # },
2864
3085
  # },
2865
3086
  # },
@@ -3058,6 +3279,10 @@ module Aws::Connect
3058
3279
  # The identifier of the flow that runs by default when a task is created
3059
3280
  # by referencing this template.
3060
3281
  #
3282
+ # @option params [String] :self_assign_flow_id
3283
+ # The ContactFlowId for the flow that will be run if this template is
3284
+ # used to create a self-assigned task.
3285
+ #
3061
3286
  # @option params [Types::TaskTemplateConstraints] :constraints
3062
3287
  # Constraints that are applicable to the fields listed.
3063
3288
  #
@@ -3099,6 +3324,7 @@ module Aws::Connect
3099
3324
  # name: "TaskTemplateName", # required
3100
3325
  # description: "TaskTemplateDescription",
3101
3326
  # contact_flow_id: "ContactFlowId",
3327
+ # self_assign_flow_id: "ContactFlowId",
3102
3328
  # constraints: {
3103
3329
  # required_fields: [
3104
3330
  # {
@@ -3139,7 +3365,7 @@ module Aws::Connect
3139
3365
  # name: "TaskTemplateFieldName",
3140
3366
  # },
3141
3367
  # description: "TaskTemplateFieldDescription",
3142
- # type: "NAME", # accepts NAME, DESCRIPTION, SCHEDULED_TIME, QUICK_CONNECT, URL, NUMBER, TEXT, TEXT_AREA, DATE_TIME, BOOLEAN, SINGLE_SELECT, EMAIL
3368
+ # type: "NAME", # accepts NAME, DESCRIPTION, SCHEDULED_TIME, QUICK_CONNECT, URL, NUMBER, TEXT, TEXT_AREA, DATE_TIME, BOOLEAN, SINGLE_SELECT, EMAIL, SELF_ASSIGN, EXPIRY_DURATION
3143
3369
  # single_select_options: ["TaskTemplateSingleSelectOption"],
3144
3370
  # },
3145
3371
  # ],
@@ -3897,6 +4123,37 @@ module Aws::Connect
3897
4123
  req.send_request(options)
3898
4124
  end
3899
4125
 
4126
+ # Deletes email address from the specified Amazon Connect instance.
4127
+ #
4128
+ # @option params [required, String] :instance_id
4129
+ # The identifier of the Amazon Connect instance. You can [find the
4130
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
4131
+ #
4132
+ #
4133
+ #
4134
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
4135
+ #
4136
+ # @option params [required, String] :email_address_id
4137
+ # The identifier of the email address.
4138
+ #
4139
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4140
+ #
4141
+ # @example Request syntax with placeholder values
4142
+ #
4143
+ # resp = client.delete_email_address({
4144
+ # instance_id: "InstanceId", # required
4145
+ # email_address_id: "EmailAddressId", # required
4146
+ # })
4147
+ #
4148
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteEmailAddress AWS API Documentation
4149
+ #
4150
+ # @overload delete_email_address(params = {})
4151
+ # @param [Hash] params ({})
4152
+ def delete_email_address(params = {}, options = {})
4153
+ req = build_request(:delete_email_address, params)
4154
+ req.send_request(options)
4155
+ end
4156
+
3900
4157
  # Deletes an evaluation form in the specified Amazon Connect instance.
3901
4158
  #
3902
4159
  # * If the version property is provided, only the specified version of
@@ -4706,10 +4963,11 @@ module Aws::Connect
4706
4963
  # resp.contact.id #=> String
4707
4964
  # resp.contact.initial_contact_id #=> String
4708
4965
  # resp.contact.previous_contact_id #=> String
4709
- # resp.contact.initiation_method #=> String, one of "INBOUND", "OUTBOUND", "TRANSFER", "QUEUE_TRANSFER", "CALLBACK", "API", "DISCONNECT", "MONITOR", "EXTERNAL_OUTBOUND"
4966
+ # resp.contact.contact_association_id #=> String
4967
+ # resp.contact.initiation_method #=> String, one of "INBOUND", "OUTBOUND", "TRANSFER", "QUEUE_TRANSFER", "CALLBACK", "API", "DISCONNECT", "MONITOR", "EXTERNAL_OUTBOUND", "WEBRTC_API", "AGENT_REPLY", "FLOW"
4710
4968
  # resp.contact.name #=> String
4711
4969
  # resp.contact.description #=> String
4712
- # resp.contact.channel #=> String, one of "VOICE", "CHAT", "TASK"
4970
+ # resp.contact.channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
4713
4971
  # resp.contact.queue_info.id #=> String
4714
4972
  # resp.contact.queue_info.enqueue_timestamp #=> Time
4715
4973
  # resp.contact.agent_info.id #=> String
@@ -4735,6 +4993,12 @@ module Aws::Connect
4735
4993
  # resp.contact.scheduled_timestamp #=> Time
4736
4994
  # resp.contact.related_contact_id #=> String
4737
4995
  # resp.contact.wisdom_info.session_arn #=> String
4996
+ # resp.contact.customer_endpoint.type #=> String, one of "TELEPHONE_NUMBER", "VOIP", "CONTACT_FLOW", "CONNECT_PHONENUMBER_ARN", "EMAIL_ADDRESS"
4997
+ # resp.contact.customer_endpoint.address #=> String
4998
+ # resp.contact.customer_endpoint.display_name #=> String
4999
+ # resp.contact.system_endpoint.type #=> String, one of "TELEPHONE_NUMBER", "VOIP", "CONTACT_FLOW", "CONNECT_PHONENUMBER_ARN", "EMAIL_ADDRESS"
5000
+ # resp.contact.system_endpoint.address #=> String
5001
+ # resp.contact.system_endpoint.display_name #=> String
4738
5002
  # resp.contact.queue_time_adjustment_seconds #=> Integer
4739
5003
  # resp.contact.queue_priority #=> Integer
4740
5004
  # resp.contact.tags #=> Hash
@@ -4772,8 +5036,17 @@ module Aws::Connect
4772
5036
  # resp.contact.quality_metrics.customer.audio.potential_quality_issues #=> Array
4773
5037
  # resp.contact.quality_metrics.customer.audio.potential_quality_issues[0] #=> String
4774
5038
  # resp.contact.disconnect_details.potential_disconnect_issue #=> String
5039
+ # resp.contact.additional_email_recipients.to_list #=> Array
5040
+ # resp.contact.additional_email_recipients.to_list[0].address #=> String
5041
+ # resp.contact.additional_email_recipients.to_list[0].display_name #=> String
5042
+ # resp.contact.additional_email_recipients.cc_list #=> Array
5043
+ # resp.contact.additional_email_recipients.cc_list[0].address #=> String
5044
+ # resp.contact.additional_email_recipients.cc_list[0].display_name #=> String
4775
5045
  # resp.contact.segment_attributes #=> Hash
4776
5046
  # resp.contact.segment_attributes["SegmentAttributeName"].value_string #=> String
5047
+ # resp.contact.segment_attributes["SegmentAttributeName"].value_map #=> Hash
5048
+ # resp.contact.segment_attributes["SegmentAttributeName"].value_map["SegmentAttributeName"] #=> Types::SegmentAttributeValue
5049
+ # resp.contact.segment_attributes["SegmentAttributeName"].value_integer #=> Integer
4777
5050
  #
4778
5051
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeContact AWS API Documentation
4779
5052
  #
@@ -4892,8 +5165,8 @@ module Aws::Connect
4892
5165
  # language][1].
4893
5166
  #
4894
5167
  # Use the `$SAVED` alias in the request to describe the `SAVED` content
4895
- # of a Flow. For example, `arn:aws:.../contact-flow/{id}:$SAVED`. Once a
4896
- # contact flow is published, `$SAVED` needs to be supplied to view saved
5168
+ # of a Flow. For example, `arn:aws:.../contact-flow/{id}:$SAVED`. After
5169
+ # a flow is published, `$SAVED` needs to be supplied to view saved
4897
5170
  # content that has not been published.
4898
5171
  #
4899
5172
  # In the response, **Status** indicates the flow status as either
@@ -4934,7 +5207,6 @@ module Aws::Connect
4934
5207
  # resp.contact_flow.content #=> String
4935
5208
  # resp.contact_flow.tags #=> Hash
4936
5209
  # resp.contact_flow.tags["TagKey"] #=> String
4937
- # resp.contact_flow.is_default #=> Boolean
4938
5210
  # resp.contact_flow.flow_content_sha_256 #=> String
4939
5211
  # resp.contact_flow.version #=> Integer
4940
5212
  # resp.contact_flow.version_description #=> String
@@ -4953,8 +5225,8 @@ module Aws::Connect
4953
5225
  # Describes the specified flow module.
4954
5226
  #
4955
5227
  # Use the `$SAVED` alias in the request to describe the `SAVED` content
4956
- # of a Flow. For example, `arn:aws:.../contact-flow/{id}:$SAVED`. Once a
4957
- # contact flow is published, `$SAVED` needs to be supplied to view saved
5228
+ # of a Flow. For example, `arn:aws:.../contact-flow/{id}:$SAVED`. After
5229
+ # a flow is published, `$SAVED` needs to be supplied to view saved
4958
5230
  # content that has not been published.
4959
5231
  #
4960
5232
  # @option params [required, String] :instance_id
@@ -5000,6 +5272,58 @@ module Aws::Connect
5000
5272
  req.send_request(options)
5001
5273
  end
5002
5274
 
5275
+ # Describe email address form the specified Amazon Connect instance.
5276
+ #
5277
+ # @option params [required, String] :instance_id
5278
+ # The identifier of the Amazon Connect instance. You can [find the
5279
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
5280
+ #
5281
+ #
5282
+ #
5283
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
5284
+ #
5285
+ # @option params [required, String] :email_address_id
5286
+ # The identifier of the email address.
5287
+ #
5288
+ # @return [Types::DescribeEmailAddressResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
5289
+ #
5290
+ # * {Types::DescribeEmailAddressResponse#email_address_id #email_address_id} => String
5291
+ # * {Types::DescribeEmailAddressResponse#email_address_arn #email_address_arn} => String
5292
+ # * {Types::DescribeEmailAddressResponse#email_address #email_address} => String
5293
+ # * {Types::DescribeEmailAddressResponse#display_name #display_name} => String
5294
+ # * {Types::DescribeEmailAddressResponse#description #description} => String
5295
+ # * {Types::DescribeEmailAddressResponse#create_timestamp #create_timestamp} => String
5296
+ # * {Types::DescribeEmailAddressResponse#modified_timestamp #modified_timestamp} => String
5297
+ # * {Types::DescribeEmailAddressResponse#tags #tags} => Hash&lt;String,String&gt;
5298
+ #
5299
+ # @example Request syntax with placeholder values
5300
+ #
5301
+ # resp = client.describe_email_address({
5302
+ # instance_id: "InstanceId", # required
5303
+ # email_address_id: "EmailAddressId", # required
5304
+ # })
5305
+ #
5306
+ # @example Response structure
5307
+ #
5308
+ # resp.email_address_id #=> String
5309
+ # resp.email_address_arn #=> String
5310
+ # resp.email_address #=> String
5311
+ # resp.display_name #=> String
5312
+ # resp.description #=> String
5313
+ # resp.create_timestamp #=> String
5314
+ # resp.modified_timestamp #=> String
5315
+ # resp.tags #=> Hash
5316
+ # resp.tags["TagKey"] #=> String
5317
+ #
5318
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeEmailAddress AWS API Documentation
5319
+ #
5320
+ # @overload describe_email_address(params = {})
5321
+ # @param [Hash] params ({})
5322
+ def describe_email_address(params = {}, options = {})
5323
+ req = build_request(:describe_email_address, params)
5324
+ req.send_request(options)
5325
+ end
5326
+
5003
5327
  # Describes an evaluation form in the specified Amazon Connect instance.
5004
5328
  # If the version property is not provided, the latest version of the
5005
5329
  # evaluation form is described.
@@ -5275,7 +5599,7 @@ module Aws::Connect
5275
5599
  # resp = client.describe_instance_storage_config({
5276
5600
  # instance_id: "InstanceId", # required
5277
5601
  # association_id: "AssociationId", # required
5278
- # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS, REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, ATTACHMENTS, CONTACT_EVALUATIONS, SCREEN_RECORDINGS, REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS, REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS
5602
+ # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS, REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, ATTACHMENTS, CONTACT_EVALUATIONS, SCREEN_RECORDINGS, REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS, REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS, EMAIL_MESSAGES
5279
5603
  # })
5280
5604
  #
5281
5605
  # @example Response structure
@@ -5478,6 +5802,7 @@ module Aws::Connect
5478
5802
  # resp.queue.outbound_caller_config.outbound_caller_id_name #=> String
5479
5803
  # resp.queue.outbound_caller_config.outbound_caller_id_number_id #=> String
5480
5804
  # resp.queue.outbound_caller_config.outbound_flow_id #=> String
5805
+ # resp.queue.outbound_email_config.outbound_email_address_id #=> String
5481
5806
  # resp.queue.hours_of_operation_id #=> String
5482
5807
  # resp.queue.max_contacts #=> Integer
5483
5808
  # resp.queue.status #=> String, one of "ENABLED", "DISABLED"
@@ -5577,7 +5902,7 @@ module Aws::Connect
5577
5902
  # resp.routing_profile.routing_profile_id #=> String
5578
5903
  # resp.routing_profile.description #=> String
5579
5904
  # resp.routing_profile.media_concurrencies #=> Array
5580
- # resp.routing_profile.media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
5905
+ # resp.routing_profile.media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
5581
5906
  # resp.routing_profile.media_concurrencies[0].concurrency #=> Integer
5582
5907
  # resp.routing_profile.media_concurrencies[0].cross_channel_behavior.behavior_type #=> String, one of "ROUTE_CURRENT_CHANNEL_ONLY", "ROUTE_ANY_CHANNEL"
5583
5908
  # resp.routing_profile.default_outbound_queue_id #=> String
@@ -5640,7 +5965,10 @@ module Aws::Connect
5640
5965
  # resp.rule.actions[0].task_action.contact_flow_id #=> String
5641
5966
  # resp.rule.actions[0].task_action.references #=> Hash
5642
5967
  # resp.rule.actions[0].task_action.references["ReferenceKey"].value #=> String
5643
- # resp.rule.actions[0].task_action.references["ReferenceKey"].type #=> String, one of "URL", "ATTACHMENT", "NUMBER", "STRING", "DATE", "EMAIL"
5968
+ # resp.rule.actions[0].task_action.references["ReferenceKey"].type #=> String, one of "URL", "ATTACHMENT", "CONTACT_ANALYSIS", "NUMBER", "STRING", "DATE", "EMAIL", "EMAIL_MESSAGE"
5969
+ # resp.rule.actions[0].task_action.references["ReferenceKey"].status #=> String, one of "AVAILABLE", "DELETED", "APPROVED", "REJECTED", "PROCESSING", "FAILED"
5970
+ # resp.rule.actions[0].task_action.references["ReferenceKey"].arn #=> String
5971
+ # resp.rule.actions[0].task_action.references["ReferenceKey"].status_reason #=> String
5644
5972
  # resp.rule.actions[0].event_bridge_action.name #=> String
5645
5973
  # resp.rule.actions[0].send_notification_action.delivery_method #=> String, one of "EMAIL"
5646
5974
  # resp.rule.actions[0].send_notification_action.subject #=> String
@@ -6218,7 +6546,7 @@ module Aws::Connect
6218
6546
  # resp = client.disassociate_flow({
6219
6547
  # instance_id: "InstanceId", # required
6220
6548
  # resource_id: "ARN", # required
6221
- # resource_type: "SMS_PHONE_NUMBER", # required, accepts SMS_PHONE_NUMBER
6549
+ # resource_type: "SMS_PHONE_NUMBER", # required, accepts SMS_PHONE_NUMBER, INBOUND_EMAIL, OUTBOUND_EMAIL
6222
6550
  # })
6223
6551
  #
6224
6552
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateFlow AWS API Documentation
@@ -6258,7 +6586,7 @@ module Aws::Connect
6258
6586
  # resp = client.disassociate_instance_storage_config({
6259
6587
  # instance_id: "InstanceId", # required
6260
6588
  # association_id: "AssociationId", # required
6261
- # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS, REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, ATTACHMENTS, CONTACT_EVALUATIONS, SCREEN_RECORDINGS, REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS, REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS
6589
+ # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS, REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, ATTACHMENTS, CONTACT_EVALUATIONS, SCREEN_RECORDINGS, REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS, REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS, EMAIL_MESSAGES
6262
6590
  # })
6263
6591
  #
6264
6592
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateInstanceStorageConfig AWS API Documentation
@@ -6453,7 +6781,7 @@ module Aws::Connect
6453
6781
  # queue_references: [ # required
6454
6782
  # {
6455
6783
  # queue_id: "QueueId", # required
6456
- # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
6784
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
6457
6785
  # },
6458
6786
  # ],
6459
6787
  # })
@@ -6620,7 +6948,7 @@ module Aws::Connect
6620
6948
  # return a downloadURL if the status of the attached file is `APPROVED`.
6621
6949
  #
6622
6950
  # @option params [required, String] :instance_id
6623
- # The unique identifier of the Connect instance.
6951
+ # The unique identifier of the Amazon Connect instance.
6624
6952
  #
6625
6953
  # @option params [required, String] :file_id
6626
6954
  # The unique identifier of the attached file resource.
@@ -6630,8 +6958,8 @@ module Aws::Connect
6630
6958
  # The default value is 300.
6631
6959
  #
6632
6960
  # @option params [required, String] :associated_resource_arn
6633
- # The resource to which the attached file is (being) uploaded to.
6634
- # [Cases][1] are the only current supported resource.
6961
+ # The resource to which the attached file is (being) uploaded to. The
6962
+ # supported resources are [Cases][1] and [Email][2].
6635
6963
  #
6636
6964
  # <note markdown="1"> This value must be a valid ARN.
6637
6965
  #
@@ -6639,7 +6967,8 @@ module Aws::Connect
6639
6967
  #
6640
6968
  #
6641
6969
  #
6642
- # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html
6970
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/cases.html
6971
+ # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/setup-email-channel.html
6643
6972
  #
6644
6973
  # @return [Types::GetAttachedFileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
6645
6974
  #
@@ -6673,7 +7002,7 @@ module Aws::Connect
6673
7002
  # resp.file_name #=> String
6674
7003
  # resp.file_size_in_bytes #=> Integer
6675
7004
  # resp.associated_resource_arn #=> String
6676
- # resp.file_use_case_type #=> String, one of "ATTACHMENT"
7005
+ # resp.file_use_case_type #=> String, one of "EMAIL_MESSAGE", "ATTACHMENT"
6677
7006
  # resp.created_by.connect_user_arn #=> String
6678
7007
  # resp.created_by.aws_identity_arn #=> String
6679
7008
  # resp.download_url_metadata.url #=> String
@@ -6942,7 +7271,7 @@ module Aws::Connect
6942
7271
  # instance_id: "InstanceId", # required
6943
7272
  # filters: { # required
6944
7273
  # queues: ["QueueId"],
6945
- # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
7274
+ # channels: ["VOICE"], # accepts VOICE, CHAT, TASK, EMAIL
6946
7275
  # routing_profiles: ["RoutingProfileId"],
6947
7276
  # routing_step_expressions: ["RoutingExpression"],
6948
7277
  # },
@@ -6969,7 +7298,7 @@ module Aws::Connect
6969
7298
  # resp.metric_results #=> Array
6970
7299
  # resp.metric_results[0].dimensions.queue.id #=> String
6971
7300
  # resp.metric_results[0].dimensions.queue.arn #=> String
6972
- # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
7301
+ # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
6973
7302
  # resp.metric_results[0].dimensions.routing_profile.id #=> String
6974
7303
  # resp.metric_results[0].dimensions.routing_profile.arn #=> String
6975
7304
  # resp.metric_results[0].dimensions.routing_step_expression #=> String
@@ -7083,8 +7412,8 @@ module Aws::Connect
7083
7412
  # resp.user_data_list[0].active_slots_by_channel["Channel"] #=> Integer
7084
7413
  # resp.user_data_list[0].contacts #=> Array
7085
7414
  # resp.user_data_list[0].contacts[0].contact_id #=> String
7086
- # resp.user_data_list[0].contacts[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
7087
- # resp.user_data_list[0].contacts[0].initiation_method #=> String, one of "INBOUND", "OUTBOUND", "TRANSFER", "QUEUE_TRANSFER", "CALLBACK", "API", "DISCONNECT", "MONITOR", "EXTERNAL_OUTBOUND"
7415
+ # resp.user_data_list[0].contacts[0].channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
7416
+ # resp.user_data_list[0].contacts[0].initiation_method #=> String, one of "INBOUND", "OUTBOUND", "TRANSFER", "QUEUE_TRANSFER", "CALLBACK", "API", "DISCONNECT", "MONITOR", "EXTERNAL_OUTBOUND", "WEBRTC_API", "AGENT_REPLY", "FLOW"
7088
7417
  # resp.user_data_list[0].contacts[0].agent_contact_state #=> String, one of "INCOMING", "PENDING", "CONNECTING", "CONNECTED", "CONNECTED_ONHOLD", "MISSED", "ERROR", "ENDED", "REJECTED"
7089
7418
  # resp.user_data_list[0].contacts[0].state_start_timestamp #=> Time
7090
7419
  # resp.user_data_list[0].contacts[0].connected_to_agent_timestamp #=> Time
@@ -7190,14 +7519,14 @@ module Aws::Connect
7190
7519
  # resp = client.get_flow_association({
7191
7520
  # instance_id: "InstanceId", # required
7192
7521
  # resource_id: "ARN", # required
7193
- # resource_type: "SMS_PHONE_NUMBER", # required, accepts SMS_PHONE_NUMBER
7522
+ # resource_type: "SMS_PHONE_NUMBER", # required, accepts SMS_PHONE_NUMBER, INBOUND_EMAIL, OUTBOUND_EMAIL
7194
7523
  # })
7195
7524
  #
7196
7525
  # @example Response structure
7197
7526
  #
7198
7527
  # resp.resource_id #=> String
7199
7528
  # resp.flow_id #=> String
7200
- # resp.resource_type #=> String, one of "SMS_PHONE_NUMBER"
7529
+ # resp.resource_type #=> String, one of "SMS_PHONE_NUMBER", "INBOUND_EMAIL", "OUTBOUND_EMAIL"
7201
7530
  #
7202
7531
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetFlowAssociation AWS API Documentation
7203
7532
  #
@@ -7477,7 +7806,7 @@ module Aws::Connect
7477
7806
  # end_time: Time.now, # required
7478
7807
  # filters: { # required
7479
7808
  # queues: ["QueueId"],
7480
- # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
7809
+ # channels: ["VOICE"], # accepts VOICE, CHAT, TASK, EMAIL
7481
7810
  # routing_profiles: ["RoutingProfileId"],
7482
7811
  # routing_step_expressions: ["RoutingExpression"],
7483
7812
  # },
@@ -7503,7 +7832,7 @@ module Aws::Connect
7503
7832
  # resp.metric_results #=> Array
7504
7833
  # resp.metric_results[0].dimensions.queue.id #=> String
7505
7834
  # resp.metric_results[0].dimensions.queue.arn #=> String
7506
- # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
7835
+ # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
7507
7836
  # resp.metric_results[0].dimensions.routing_profile.id #=> String
7508
7837
  # resp.metric_results[0].dimensions.routing_profile.arn #=> String
7509
7838
  # resp.metric_results[0].dimensions.routing_step_expression #=> String
@@ -9059,6 +9388,7 @@ module Aws::Connect
9059
9388
  # * {Types::GetTaskTemplateResponse#name #name} => String
9060
9389
  # * {Types::GetTaskTemplateResponse#description #description} => String
9061
9390
  # * {Types::GetTaskTemplateResponse#contact_flow_id #contact_flow_id} => String
9391
+ # * {Types::GetTaskTemplateResponse#self_assign_flow_id #self_assign_flow_id} => String
9062
9392
  # * {Types::GetTaskTemplateResponse#constraints #constraints} => Types::TaskTemplateConstraints
9063
9393
  # * {Types::GetTaskTemplateResponse#defaults #defaults} => Types::TaskTemplateDefaults
9064
9394
  # * {Types::GetTaskTemplateResponse#fields #fields} => Array&lt;Types::TaskTemplateField&gt;
@@ -9083,6 +9413,7 @@ module Aws::Connect
9083
9413
  # resp.name #=> String
9084
9414
  # resp.description #=> String
9085
9415
  # resp.contact_flow_id #=> String
9416
+ # resp.self_assign_flow_id #=> String
9086
9417
  # resp.constraints.required_fields #=> Array
9087
9418
  # resp.constraints.required_fields[0].id.name #=> String
9088
9419
  # resp.constraints.read_only_fields #=> Array
@@ -9095,7 +9426,7 @@ module Aws::Connect
9095
9426
  # resp.fields #=> Array
9096
9427
  # resp.fields[0].id.name #=> String
9097
9428
  # resp.fields[0].description #=> String
9098
- # resp.fields[0].type #=> String, one of "NAME", "DESCRIPTION", "SCHEDULED_TIME", "QUICK_CONNECT", "URL", "NUMBER", "TEXT", "TEXT_AREA", "DATE_TIME", "BOOLEAN", "SINGLE_SELECT", "EMAIL"
9429
+ # resp.fields[0].type #=> String, one of "NAME", "DESCRIPTION", "SCHEDULED_TIME", "QUICK_CONNECT", "URL", "NUMBER", "TEXT", "TEXT_AREA", "DATE_TIME", "BOOLEAN", "SINGLE_SELECT", "EMAIL", "SELF_ASSIGN", "EXPIRY_DURATION"
9099
9430
  # resp.fields[0].single_select_options #=> Array
9100
9431
  # resp.fields[0].single_select_options[0] #=> String
9101
9432
  # resp.status #=> String, one of "ACTIVE", "INACTIVE"
@@ -9421,6 +9752,70 @@ module Aws::Connect
9421
9752
  req.send_request(options)
9422
9753
  end
9423
9754
 
9755
+ # Provides information about contact tree, a list of associated contacts
9756
+ # with a unique identifier.
9757
+ #
9758
+ # @option params [required, String] :instance_id
9759
+ # The identifier of the Amazon Connect instance. You can [find the
9760
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
9761
+ #
9762
+ #
9763
+ #
9764
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
9765
+ #
9766
+ # @option params [required, String] :contact_id
9767
+ # The identifier of the contact in this instance of Amazon Connect.
9768
+ #
9769
+ # @option params [Integer] :max_results
9770
+ # The maximum number of results to return per page.
9771
+ #
9772
+ # The maximum number of results to return per page. The default
9773
+ # MaxResult size is 25.
9774
+ #
9775
+ # Valid Range: Minimum value of 1. Maximum value of 100.
9776
+ #
9777
+ # @option params [String] :next_token
9778
+ # The token for the next set of results. Use the value returned in the
9779
+ # previous response in the next request to retrieve the next set of
9780
+ # results.
9781
+ #
9782
+ # @return [Types::ListAssociatedContactsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
9783
+ #
9784
+ # * {Types::ListAssociatedContactsResponse#contact_summary_list #contact_summary_list} => Array&lt;Types::AssociatedContactSummary&gt;
9785
+ # * {Types::ListAssociatedContactsResponse#next_token #next_token} => String
9786
+ #
9787
+ # @example Request syntax with placeholder values
9788
+ #
9789
+ # resp = client.list_associated_contacts({
9790
+ # instance_id: "InstanceId", # required
9791
+ # contact_id: "ContactId", # required
9792
+ # max_results: 1,
9793
+ # next_token: "NextToken",
9794
+ # })
9795
+ #
9796
+ # @example Response structure
9797
+ #
9798
+ # resp.contact_summary_list #=> Array
9799
+ # resp.contact_summary_list[0].contact_id #=> String
9800
+ # resp.contact_summary_list[0].contact_arn #=> String
9801
+ # resp.contact_summary_list[0].initiation_timestamp #=> Time
9802
+ # resp.contact_summary_list[0].disconnect_timestamp #=> Time
9803
+ # resp.contact_summary_list[0].initial_contact_id #=> String
9804
+ # resp.contact_summary_list[0].previous_contact_id #=> String
9805
+ # resp.contact_summary_list[0].related_contact_id #=> String
9806
+ # resp.contact_summary_list[0].initiation_method #=> String, one of "INBOUND", "OUTBOUND", "TRANSFER", "QUEUE_TRANSFER", "CALLBACK", "API", "DISCONNECT", "MONITOR", "EXTERNAL_OUTBOUND", "WEBRTC_API", "AGENT_REPLY", "FLOW"
9807
+ # resp.contact_summary_list[0].channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
9808
+ # resp.next_token #=> String
9809
+ #
9810
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListAssociatedContacts AWS API Documentation
9811
+ #
9812
+ # @overload list_associated_contacts(params = {})
9813
+ # @param [Hash] params ({})
9814
+ def list_associated_contacts(params = {}, options = {})
9815
+ req = build_request(:list_associated_contacts, params)
9816
+ req.send_request(options)
9817
+ end
9818
+
9424
9819
  # This API is in preview release for Amazon Connect and is subject to
9425
9820
  # change. To request access to this API, contact Amazon Web Services
9426
9821
  # Support.
@@ -9817,7 +10212,7 @@ module Aws::Connect
9817
10212
  # resp = client.list_contact_references({
9818
10213
  # instance_id: "InstanceId", # required
9819
10214
  # contact_id: "ContactId", # required
9820
- # reference_types: ["URL"], # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
10215
+ # reference_types: ["URL"], # required, accepts URL, ATTACHMENT, CONTACT_ANALYSIS, NUMBER, STRING, DATE, EMAIL, EMAIL_MESSAGE
9821
10216
  # next_token: "NextToken",
9822
10217
  # })
9823
10218
  #
@@ -9828,7 +10223,10 @@ module Aws::Connect
9828
10223
  # resp.reference_summary_list[0].url.value #=> String
9829
10224
  # resp.reference_summary_list[0].attachment.name #=> String
9830
10225
  # resp.reference_summary_list[0].attachment.value #=> String
9831
- # resp.reference_summary_list[0].attachment.status #=> String, one of "APPROVED", "REJECTED"
10226
+ # resp.reference_summary_list[0].attachment.status #=> String, one of "AVAILABLE", "DELETED", "APPROVED", "REJECTED", "PROCESSING", "FAILED"
10227
+ # resp.reference_summary_list[0].attachment.arn #=> String
10228
+ # resp.reference_summary_list[0].email_message.name #=> String
10229
+ # resp.reference_summary_list[0].email_message.arn #=> String
9832
10230
  # resp.reference_summary_list[0].string.name #=> String
9833
10231
  # resp.reference_summary_list[0].string.value #=> String
9834
10232
  # resp.reference_summary_list[0].number.name #=> String
@@ -10061,7 +10459,7 @@ module Aws::Connect
10061
10459
  #
10062
10460
  # resp = client.list_flow_associations({
10063
10461
  # instance_id: "InstanceId", # required
10064
- # resource_type: "VOICE_PHONE_NUMBER", # accepts VOICE_PHONE_NUMBER
10462
+ # resource_type: "VOICE_PHONE_NUMBER", # accepts VOICE_PHONE_NUMBER, INBOUND_EMAIL, OUTBOUND_EMAIL
10065
10463
  # next_token: "NextToken",
10066
10464
  # max_results: 1,
10067
10465
  # })
@@ -10071,7 +10469,7 @@ module Aws::Connect
10071
10469
  # resp.flow_association_summary_list #=> Array
10072
10470
  # resp.flow_association_summary_list[0].resource_id #=> String
10073
10471
  # resp.flow_association_summary_list[0].flow_id #=> String
10074
- # resp.flow_association_summary_list[0].resource_type #=> String, one of "VOICE_PHONE_NUMBER"
10472
+ # resp.flow_association_summary_list[0].resource_type #=> String, one of "VOICE_PHONE_NUMBER", "INBOUND_EMAIL", "OUTBOUND_EMAIL"
10075
10473
  # resp.next_token #=> String
10076
10474
  #
10077
10475
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListFlowAssociations AWS API Documentation
@@ -10233,7 +10631,7 @@ module Aws::Connect
10233
10631
  #
10234
10632
  # resp = client.list_instance_storage_configs({
10235
10633
  # instance_id: "InstanceId", # required
10236
- # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS, REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, ATTACHMENTS, CONTACT_EVALUATIONS, SCREEN_RECORDINGS, REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS, REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS
10634
+ # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS, REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, ATTACHMENTS, CONTACT_EVALUATIONS, SCREEN_RECORDINGS, REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS, REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS, EMAIL_MESSAGES
10237
10635
  # next_token: "NextToken",
10238
10636
  # max_results: 1,
10239
10637
  # })
@@ -10354,7 +10752,7 @@ module Aws::Connect
10354
10752
  #
10355
10753
  # resp = client.list_integration_associations({
10356
10754
  # instance_id: "InstanceId", # required
10357
- # integration_type: "EVENT", # accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE, WISDOM_QUICK_RESPONSES, Q_MESSAGE_TEMPLATES, CASES_DOMAIN, APPLICATION, FILE_SCANNER
10755
+ # integration_type: "EVENT", # accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE, WISDOM_QUICK_RESPONSES, Q_MESSAGE_TEMPLATES, CASES_DOMAIN, APPLICATION, FILE_SCANNER, SES_IDENTITY
10358
10756
  # next_token: "NextToken",
10359
10757
  # max_results: 1,
10360
10758
  # integration_arn: "ARN",
@@ -10366,7 +10764,7 @@ module Aws::Connect
10366
10764
  # resp.integration_association_summary_list[0].integration_association_id #=> String
10367
10765
  # resp.integration_association_summary_list[0].integration_association_arn #=> String
10368
10766
  # resp.integration_association_summary_list[0].instance_id #=> String
10369
- # resp.integration_association_summary_list[0].integration_type #=> String, one of "EVENT", "VOICE_ID", "PINPOINT_APP", "WISDOM_ASSISTANT", "WISDOM_KNOWLEDGE_BASE", "WISDOM_QUICK_RESPONSES", "Q_MESSAGE_TEMPLATES", "CASES_DOMAIN", "APPLICATION", "FILE_SCANNER"
10767
+ # resp.integration_association_summary_list[0].integration_type #=> String, one of "EVENT", "VOICE_ID", "PINPOINT_APP", "WISDOM_ASSISTANT", "WISDOM_KNOWLEDGE_BASE", "WISDOM_QUICK_RESPONSES", "Q_MESSAGE_TEMPLATES", "CASES_DOMAIN", "APPLICATION", "FILE_SCANNER", "SES_IDENTITY"
10370
10768
  # resp.integration_association_summary_list[0].integration_arn #=> String
10371
10769
  # resp.integration_association_summary_list[0].source_application_url #=> String
10372
10770
  # resp.integration_association_summary_list[0].source_application_name #=> String
@@ -11148,7 +11546,7 @@ module Aws::Connect
11148
11546
  # resp.routing_profile_queue_config_summary_list[0].queue_name #=> String
11149
11547
  # resp.routing_profile_queue_config_summary_list[0].priority #=> Integer
11150
11548
  # resp.routing_profile_queue_config_summary_list[0].delay #=> Integer
11151
- # resp.routing_profile_queue_config_summary_list[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
11549
+ # resp.routing_profile_queue_config_summary_list[0].channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
11152
11550
  # resp.last_modified_time #=> Time
11153
11551
  # resp.last_modified_region #=> String
11154
11552
  #
@@ -12625,7 +13023,7 @@ module Aws::Connect
12625
13023
  # Filters to be applied to search results.
12626
13024
  #
12627
13025
  # @option params [Types::ContactFlowModuleSearchCriteria] :search_criteria
12628
- # The search criteria to be used to return contact flow modules.
13026
+ # The search criteria to be used to return flow modules.
12629
13027
  #
12630
13028
  # <note markdown="1"> The `name` and `description` fields support "contains" queries with
12631
13029
  # a minimum of 2 characters and a maximum of 25 characters. Any queries
@@ -12713,8 +13111,8 @@ module Aws::Connect
12713
13111
  req.send_request(options)
12714
13112
  end
12715
13113
 
12716
- # Searches the contact flows in an Amazon Connect instance, with
12717
- # optional filtering.
13114
+ # Searches the flows in an Amazon Connect instance, with optional
13115
+ # filtering.
12718
13116
  #
12719
13117
  # @option params [required, String] :instance_id
12720
13118
  # The identifier of the Amazon Connect instance. You can find the
@@ -12812,7 +13210,6 @@ module Aws::Connect
12812
13210
  # resp.contact_flows[0].content #=> String
12813
13211
  # resp.contact_flows[0].tags #=> Hash
12814
13212
  # resp.contact_flows[0].tags["TagKey"] #=> String
12815
- # resp.contact_flows[0].is_default #=> Boolean
12816
13213
  # resp.contact_flows[0].flow_content_sha_256 #=> String
12817
13214
  # resp.contact_flows[0].version #=> Integer
12818
13215
  # resp.contact_flows[0].version_description #=> String
@@ -12879,7 +13276,7 @@ module Aws::Connect
12879
13276
  # l4_ids: ["HierarchyGroupId"],
12880
13277
  # l5_ids: ["HierarchyGroupId"],
12881
13278
  # },
12882
- # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
13279
+ # channels: ["VOICE"], # accepts VOICE, CHAT, TASK, EMAIL
12883
13280
  # contact_analysis: {
12884
13281
  # transcript: {
12885
13282
  # criteria: [ # required
@@ -12892,7 +13289,7 @@ module Aws::Connect
12892
13289
  # match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY
12893
13290
  # },
12894
13291
  # },
12895
- # initiation_methods: ["INBOUND"], # accepts INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER, CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND
13292
+ # initiation_methods: ["INBOUND"], # accepts INBOUND, OUTBOUND, TRANSFER, QUEUE_TRANSFER, CALLBACK, API, DISCONNECT, MONITOR, EXTERNAL_OUTBOUND, WEBRTC_API, AGENT_REPLY, FLOW
12896
13293
  # queue_ids: ["QueueId"],
12897
13294
  # searchable_contact_attributes: {
12898
13295
  # criteria: [ # required
@@ -12903,11 +13300,20 @@ module Aws::Connect
12903
13300
  # ],
12904
13301
  # match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY
12905
13302
  # },
12906
- # },
12907
- # max_results: 1,
12908
- # next_token: "LargeNextToken",
12909
- # sort: {
12910
- # field_name: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, INITIATION_METHOD, CHANNEL
13303
+ # searchable_segment_attributes: {
13304
+ # criteria: [ # required
13305
+ # {
13306
+ # key: "SearchableSegmentAttributeKey", # required
13307
+ # values: ["SearchableSegmentAttributeValue"], # required
13308
+ # },
13309
+ # ],
13310
+ # match_type: "MATCH_ALL", # accepts MATCH_ALL, MATCH_ANY
13311
+ # },
13312
+ # },
13313
+ # max_results: 1,
13314
+ # next_token: "LargeNextToken",
13315
+ # sort: {
13316
+ # field_name: "INITIATION_TIMESTAMP", # required, accepts INITIATION_TIMESTAMP, SCHEDULED_TIMESTAMP, CONNECTED_TO_AGENT_TIMESTAMP, DISCONNECT_TIMESTAMP, INITIATION_METHOD, CHANNEL
12911
13317
  # order: "ASCENDING", # required, accepts ASCENDING, DESCENDING
12912
13318
  # },
12913
13319
  # })
@@ -12919,8 +13325,8 @@ module Aws::Connect
12919
13325
  # resp.contacts[0].id #=> String
12920
13326
  # resp.contacts[0].initial_contact_id #=> String
12921
13327
  # resp.contacts[0].previous_contact_id #=> String
12922
- # resp.contacts[0].initiation_method #=> String, one of "INBOUND", "OUTBOUND", "TRANSFER", "QUEUE_TRANSFER", "CALLBACK", "API", "DISCONNECT", "MONITOR", "EXTERNAL_OUTBOUND"
12923
- # resp.contacts[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
13328
+ # resp.contacts[0].initiation_method #=> String, one of "INBOUND", "OUTBOUND", "TRANSFER", "QUEUE_TRANSFER", "CALLBACK", "API", "DISCONNECT", "MONITOR", "EXTERNAL_OUTBOUND", "WEBRTC_API", "AGENT_REPLY", "FLOW"
13329
+ # resp.contacts[0].channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
12924
13330
  # resp.contacts[0].queue_info.id #=> String
12925
13331
  # resp.contacts[0].queue_info.enqueue_timestamp #=> Time
12926
13332
  # resp.contacts[0].agent_info.id #=> String
@@ -12928,6 +13334,8 @@ module Aws::Connect
12928
13334
  # resp.contacts[0].initiation_timestamp #=> Time
12929
13335
  # resp.contacts[0].disconnect_timestamp #=> Time
12930
13336
  # resp.contacts[0].scheduled_timestamp #=> Time
13337
+ # resp.contacts[0].segment_attributes #=> Hash
13338
+ # resp.contacts[0].segment_attributes["SegmentAttributeName"].value_string #=> String
12931
13339
  # resp.next_token #=> String
12932
13340
  # resp.total_count #=> Integer
12933
13341
  #
@@ -12940,6 +13348,103 @@ module Aws::Connect
12940
13348
  req.send_request(options)
12941
13349
  end
12942
13350
 
13351
+ # Searches email address in an instance, with optional filtering.
13352
+ #
13353
+ # @option params [required, String] :instance_id
13354
+ # The identifier of the Amazon Connect instance. You can [find the
13355
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
13356
+ #
13357
+ #
13358
+ #
13359
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
13360
+ #
13361
+ # @option params [Integer] :max_results
13362
+ # The maximum number of results to return per page.
13363
+ #
13364
+ # @option params [String] :next_token
13365
+ # The token for the next set of results. Use the value returned in the
13366
+ # previous response in the next request to retrieve the next set of
13367
+ # results.
13368
+ #
13369
+ # @option params [Types::EmailAddressSearchCriteria] :search_criteria
13370
+ # The search criteria to be used to return email addresses.
13371
+ #
13372
+ # @option params [Types::EmailAddressSearchFilter] :search_filter
13373
+ # Filters to be applied to search results.
13374
+ #
13375
+ # @return [Types::SearchEmailAddressesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
13376
+ #
13377
+ # * {Types::SearchEmailAddressesResponse#next_token #next_token} => String
13378
+ # * {Types::SearchEmailAddressesResponse#email_addresses #email_addresses} => Array&lt;Types::EmailAddressMetadata&gt;
13379
+ # * {Types::SearchEmailAddressesResponse#approximate_total_count #approximate_total_count} => Integer
13380
+ #
13381
+ # @example Request syntax with placeholder values
13382
+ #
13383
+ # resp = client.search_email_addresses({
13384
+ # instance_id: "InstanceId", # required
13385
+ # max_results: 1,
13386
+ # next_token: "NextToken2500",
13387
+ # search_criteria: {
13388
+ # or_conditions: [
13389
+ # {
13390
+ # # recursive EmailAddressSearchCriteria
13391
+ # },
13392
+ # ],
13393
+ # and_conditions: [
13394
+ # {
13395
+ # # recursive EmailAddressSearchCriteria
13396
+ # },
13397
+ # ],
13398
+ # string_condition: {
13399
+ # field_name: "String",
13400
+ # value: "String",
13401
+ # comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
13402
+ # },
13403
+ # },
13404
+ # search_filter: {
13405
+ # tag_filter: {
13406
+ # or_conditions: [
13407
+ # [
13408
+ # {
13409
+ # tag_key: "String",
13410
+ # tag_value: "String",
13411
+ # },
13412
+ # ],
13413
+ # ],
13414
+ # and_conditions: [
13415
+ # {
13416
+ # tag_key: "String",
13417
+ # tag_value: "String",
13418
+ # },
13419
+ # ],
13420
+ # tag_condition: {
13421
+ # tag_key: "String",
13422
+ # tag_value: "String",
13423
+ # },
13424
+ # },
13425
+ # },
13426
+ # })
13427
+ #
13428
+ # @example Response structure
13429
+ #
13430
+ # resp.next_token #=> String
13431
+ # resp.email_addresses #=> Array
13432
+ # resp.email_addresses[0].email_address_id #=> String
13433
+ # resp.email_addresses[0].email_address_arn #=> String
13434
+ # resp.email_addresses[0].email_address #=> String
13435
+ # resp.email_addresses[0].description #=> String
13436
+ # resp.email_addresses[0].display_name #=> String
13437
+ # resp.approximate_total_count #=> Integer
13438
+ #
13439
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchEmailAddresses AWS API Documentation
13440
+ #
13441
+ # @overload search_email_addresses(params = {})
13442
+ # @param [Hash] params ({})
13443
+ def search_email_addresses(params = {}, options = {})
13444
+ req = build_request(:search_email_addresses, params)
13445
+ req.send_request(options)
13446
+ end
13447
+
12943
13448
  # Searches the hours of operation in an Amazon Connect instance, with
12944
13449
  # optional filtering.
12945
13450
  #
@@ -13329,6 +13834,7 @@ module Aws::Connect
13329
13834
  # resp.queues[0].outbound_caller_config.outbound_caller_id_name #=> String
13330
13835
  # resp.queues[0].outbound_caller_config.outbound_caller_id_number_id #=> String
13331
13836
  # resp.queues[0].outbound_caller_config.outbound_flow_id #=> String
13837
+ # resp.queues[0].outbound_email_config.outbound_email_address_id #=> String
13332
13838
  # resp.queues[0].hours_of_operation_id #=> String
13333
13839
  # resp.queues[0].max_contacts #=> Integer
13334
13840
  # resp.queues[0].status #=> String, one of "ENABLED", "DISABLED"
@@ -13634,7 +14140,7 @@ module Aws::Connect
13634
14140
  # resp.routing_profiles[0].routing_profile_id #=> String
13635
14141
  # resp.routing_profiles[0].description #=> String
13636
14142
  # resp.routing_profiles[0].media_concurrencies #=> Array
13637
- # resp.routing_profiles[0].media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
14143
+ # resp.routing_profiles[0].media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK", "EMAIL"
13638
14144
  # resp.routing_profiles[0].media_concurrencies[0].concurrency #=> Integer
13639
14145
  # resp.routing_profiles[0].media_concurrencies[0].cross_channel_behavior.behavior_type #=> String, one of "ROUTE_CURRENT_CHANNEL_ONLY", "ROUTE_ANY_CHANNEL"
13640
14146
  # resp.routing_profiles[0].default_outbound_queue_id #=> String
@@ -14255,15 +14761,124 @@ module Aws::Connect
14255
14761
  req.send_request(options)
14256
14762
  end
14257
14763
 
14764
+ # Send outbound email for outbound campaigns. For more information about
14765
+ # outbound campaigns, see [Set up Amazon Connect outbound campaigns][1].
14766
+ #
14767
+ # <note markdown="1"> Only the Amazon Connect outbound campaigns service principal is
14768
+ # allowed to assume a role in your account and call this API.
14769
+ #
14770
+ # </note>
14771
+ #
14772
+ #
14773
+ #
14774
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/enable-outbound-campaigns.html
14775
+ #
14776
+ # @option params [required, String] :instance_id
14777
+ # The identifier of the Amazon Connect instance. You can [find the
14778
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
14779
+ #
14780
+ #
14781
+ #
14782
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
14783
+ #
14784
+ # @option params [required, Types::EmailAddressInfo] :from_email_address
14785
+ # The email address to be used for sending email.
14786
+ #
14787
+ # @option params [required, Types::EmailAddressInfo] :destination_email_address
14788
+ # The email address to send the email to.
14789
+ #
14790
+ # @option params [Types::OutboundAdditionalRecipients] :additional_recipients
14791
+ # The additional recipients address of the email in CC.
14792
+ #
14793
+ # @option params [required, Types::OutboundEmailContent] :email_message
14794
+ # The email message body to be sent to the newly created email.
14795
+ #
14796
+ # @option params [required, String] :traffic_type
14797
+ # Denotes the class of traffic.
14798
+ #
14799
+ # @option params [Types::SourceCampaign] :source_campaign
14800
+ # A Campaign object need for Campaign traffic type.
14801
+ #
14802
+ # @option params [String] :client_token
14803
+ # A unique, case-sensitive identifier that you provide to ensure the
14804
+ # idempotency of the request. If not provided, the Amazon Web Services
14805
+ # SDK populates this field. For more information about idempotency, see
14806
+ # [Making retries safe with idempotent APIs][1].
14807
+ #
14808
+ # **A suitable default value is auto-generated.** You should normally
14809
+ # not need to pass this option.**
14810
+ #
14811
+ #
14812
+ #
14813
+ # [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
14814
+ #
14815
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
14816
+ #
14817
+ # @example Request syntax with placeholder values
14818
+ #
14819
+ # resp = client.send_outbound_email({
14820
+ # instance_id: "InstanceId", # required
14821
+ # from_email_address: { # required
14822
+ # email_address: "EmailAddress", # required
14823
+ # display_name: "EmailAddressDisplayName",
14824
+ # },
14825
+ # destination_email_address: { # required
14826
+ # email_address: "EmailAddress", # required
14827
+ # display_name: "EmailAddressDisplayName",
14828
+ # },
14829
+ # additional_recipients: {
14830
+ # cc_email_addresses: [
14831
+ # {
14832
+ # email_address: "EmailAddress", # required
14833
+ # display_name: "EmailAddressDisplayName",
14834
+ # },
14835
+ # ],
14836
+ # },
14837
+ # email_message: { # required
14838
+ # message_source_type: "TEMPLATE", # required, accepts TEMPLATE, RAW
14839
+ # templated_message_config: {
14840
+ # knowledge_base_id: "MessageTemplateKnowledgeBaseId", # required
14841
+ # message_template_id: "MessageTemplateId", # required
14842
+ # template_attributes: { # required
14843
+ # custom_attributes: {
14844
+ # "AttributeName" => "AttributeValue",
14845
+ # },
14846
+ # customer_profile_attributes: "CustomerProfileAttributesSerialized",
14847
+ # },
14848
+ # },
14849
+ # raw_message: {
14850
+ # subject: "OutboundSubject", # required
14851
+ # body: "Body", # required
14852
+ # content_type: "EmailMessageContentType", # required
14853
+ # },
14854
+ # },
14855
+ # traffic_type: "GENERAL", # required, accepts GENERAL, CAMPAIGN
14856
+ # source_campaign: {
14857
+ # campaign_id: "CampaignId",
14858
+ # outbound_request_id: "OutboundRequestId",
14859
+ # },
14860
+ # client_token: "ClientToken",
14861
+ # })
14862
+ #
14863
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SendOutboundEmail AWS API Documentation
14864
+ #
14865
+ # @overload send_outbound_email(params = {})
14866
+ # @param [Hash] params ({})
14867
+ def send_outbound_email(params = {}, options = {})
14868
+ req = build_request(:send_outbound_email, params)
14869
+ req.send_request(options)
14870
+ end
14871
+
14258
14872
  # Provides a pre-signed Amazon S3 URL in response for uploading your
14259
14873
  # content.
14260
14874
  #
14261
14875
  # You may only use this API to upload attachments to an [Amazon Connect
14262
- # Case][1].
14876
+ # Case][1] or [Amazon Connect Email][2].
14263
14877
  #
14264
14878
  #
14265
14879
  #
14266
14880
  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html
14881
+ # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/setup-email-channel.html
14267
14882
  #
14268
14883
  # @option params [String] :client_token
14269
14884
  # A unique, case-sensitive identifier that you provide to ensure the
@@ -14294,9 +14909,11 @@ module Aws::Connect
14294
14909
  # @option params [required, String] :file_use_case_type
14295
14910
  # The use case for the file.
14296
14911
  #
14912
+ # Only `ATTACHMENTS` are supported.
14913
+ #
14297
14914
  # @option params [required, String] :associated_resource_arn
14298
- # The resource to which the attached file is (being) uploaded to.
14299
- # [Cases][1] are the only current supported resource.
14915
+ # The resource to which the attached file is (being) uploaded to. The
14916
+ # supported resources are [Cases][1] and [Email][2].
14300
14917
  #
14301
14918
  # <note markdown="1"> This value must be a valid ARN.
14302
14919
  #
@@ -14304,7 +14921,8 @@ module Aws::Connect
14304
14921
  #
14305
14922
  #
14306
14923
  #
14307
- # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html
14924
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/cases.html
14925
+ # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/setup-email-channel.html
14308
14926
  #
14309
14927
  # @option params [Types::CreatedByInfo] :created_by
14310
14928
  # Represents the identity that created the file.
@@ -14330,7 +14948,7 @@ module Aws::Connect
14330
14948
  # file_name: "FileName", # required
14331
14949
  # file_size_in_bytes: 1, # required
14332
14950
  # url_expiry_in_seconds: 1,
14333
- # file_use_case_type: "ATTACHMENT", # required, accepts ATTACHMENT
14951
+ # file_use_case_type: "EMAIL_MESSAGE", # required, accepts EMAIL_MESSAGE, ATTACHMENT
14334
14952
  # associated_resource_arn: "ARN", # required
14335
14953
  # created_by: {
14336
14954
  # connect_user_arn: "ARN",
@@ -14413,8 +15031,8 @@ module Aws::Connect
14413
15031
  # @option params [required, String] :contact_flow_id
14414
15032
  # The identifier of the flow for initiating the chat. To see the
14415
15033
  # ContactFlowId in the Amazon Connect admin website, on the navigation
14416
- # menu go to **Routing**, **Contact Flows**. Choose the flow. On the
14417
- # flow page, under the name of the flow, choose **Show additional flow
15034
+ # menu go to **Routing**, **Flows**. Choose the flow. On the flow page,
15035
+ # under the name of the flow, choose **Show additional flow
14418
15036
  # information**. The ContactFlowId is the last part of the ARN, shown
14419
15037
  # here in bold:
14420
15038
  #
@@ -14546,6 +15164,12 @@ module Aws::Connect
14546
15164
  # segment_attributes: {
14547
15165
  # "SegmentAttributeName" => {
14548
15166
  # value_string: "SegmentAttributeValueString",
15167
+ # value_map: {
15168
+ # "SegmentAttributeName" => {
15169
+ # # recursive SegmentAttributeValue
15170
+ # },
15171
+ # },
15172
+ # value_integer: 1,
14549
15173
  # },
14550
15174
  # },
14551
15175
  # })
@@ -14773,6 +15397,191 @@ module Aws::Connect
14773
15397
  req.send_request(options)
14774
15398
  end
14775
15399
 
15400
+ # Creates an inbound email contact and initiates a flow to start the
15401
+ # email contact for the customer. Response of this API provides the
15402
+ # ContactId of the email contact created.
15403
+ #
15404
+ # @option params [required, String] :instance_id
15405
+ # The identifier of the Amazon Connect instance. You can [find the
15406
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
15407
+ #
15408
+ #
15409
+ #
15410
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
15411
+ #
15412
+ # @option params [required, Types::EmailAddressInfo] :from_email_address
15413
+ # The email address of the customer.
15414
+ #
15415
+ # @option params [required, String] :destination_email_address
15416
+ # The email address associated with the instance.
15417
+ #
15418
+ # @option params [String] :description
15419
+ # A description of the email contact.
15420
+ #
15421
+ # @option params [Hash<String,Types::Reference>] :references
15422
+ # A formatted URL that is shown to an agent in the Contact Control Panel
15423
+ # (CCP). Emails can have the following reference types at the time of
15424
+ # creation: `URL` \| `NUMBER` \| `STRING` \| `DATE`. `EMAIL` \|
15425
+ # `EMAIL_MESSAGE` \|`ATTACHMENT` are not a supported reference type
15426
+ # during email creation.
15427
+ #
15428
+ # @option params [String] :name
15429
+ # The name of a email that is shown to an agent in the Contact Control
15430
+ # Panel (CCP).
15431
+ #
15432
+ # @option params [required, Types::InboundEmailContent] :email_message
15433
+ # The email message body to be sent to the newly created email.
15434
+ #
15435
+ # @option params [Types::InboundAdditionalRecipients] :additional_recipients
15436
+ # The addtional recipients address of the email.
15437
+ #
15438
+ # @option params [Array<Types::EmailAttachment>] :attachments
15439
+ # List of S3 presigned URLs of email attachments and their file name.
15440
+ #
15441
+ # @option params [String] :contact_flow_id
15442
+ # The identifier of the flow for initiating the emails. To see the
15443
+ # ContactFlowId in the Amazon Connect admin website, on the navigation
15444
+ # menu go to **Routing**, **Flows**. Choose the flow. On the flow page,
15445
+ # under the name of the flow, choose **Show additional flow
15446
+ # information**. The ContactFlowId is the last part of the ARN, shown
15447
+ # here in bold:
15448
+ #
15449
+ # arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
15450
+ #
15451
+ # @option params [String] :related_contact_id
15452
+ # The contactId that is related to this contact. Linking emails together
15453
+ # by using `RelatedContactID` copies over contact attributes from the
15454
+ # related email contact to the new email contact. All updates to
15455
+ # user-defined attributes in the new email contact are limited to the
15456
+ # individual contact ID. There are no limits to the number of contacts
15457
+ # that can be linked by using `RelatedContactId`.
15458
+ #
15459
+ # @option params [Hash<String,String>] :attributes
15460
+ # A custom key-value pair using an attribute map. The attributes are
15461
+ # standard Amazon Connect attributes, and can be accessed in flows just
15462
+ # like any other contact attributes.
15463
+ #
15464
+ # There can be up to 32,768 UTF-8 bytes across all key-value pairs per
15465
+ # contact. Attribute keys can include only alphanumeric, dash, and
15466
+ # underscore characters.
15467
+ #
15468
+ # @option params [Hash<String,Types::SegmentAttributeValue>] :segment_attributes
15469
+ # A set of system defined key-value pairs stored on individual contact
15470
+ # segments using an attribute map. The attributes are standard Amazon
15471
+ # Connect attributes. They can be accessed in flows.
15472
+ #
15473
+ # Attribute keys can include only alphanumeric, -, and \_.
15474
+ #
15475
+ # This field can be used to show channel subtype, such as
15476
+ # `connect:Guide`.
15477
+ #
15478
+ # <note markdown="1"> To set contact expiry, a `ValueMap` must be specified containing the
15479
+ # integer number of minutes the contact will be active for before
15480
+ # expiring, with `SegmentAttributes` like \{ ` "connect:ContactExpiry":
15481
+ # {"ValueMap" : { "ExpiryDuration": { "ValueInteger":135}}}}`.
15482
+ #
15483
+ # </note>
15484
+ #
15485
+ # @option params [String] :client_token
15486
+ # A unique, case-sensitive identifier that you provide to ensure the
15487
+ # idempotency of the request. If not provided, the Amazon Web Services
15488
+ # SDK populates this field. For more information about idempotency, see
15489
+ # [Making retries safe with idempotent APIs][1].
15490
+ #
15491
+ # **A suitable default value is auto-generated.** You should normally
15492
+ # not need to pass this option.**
15493
+ #
15494
+ #
15495
+ #
15496
+ # [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
15497
+ #
15498
+ # @return [Types::StartEmailContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
15499
+ #
15500
+ # * {Types::StartEmailContactResponse#contact_id #contact_id} => String
15501
+ #
15502
+ # @example Request syntax with placeholder values
15503
+ #
15504
+ # resp = client.start_email_contact({
15505
+ # instance_id: "InstanceId", # required
15506
+ # from_email_address: { # required
15507
+ # email_address: "EmailAddress", # required
15508
+ # display_name: "EmailAddressDisplayName",
15509
+ # },
15510
+ # destination_email_address: "EmailAddress", # required
15511
+ # description: "Description",
15512
+ # references: {
15513
+ # "ReferenceKey" => {
15514
+ # value: "ReferenceValue",
15515
+ # type: "URL", # required, accepts URL, ATTACHMENT, CONTACT_ANALYSIS, NUMBER, STRING, DATE, EMAIL, EMAIL_MESSAGE
15516
+ # status: "AVAILABLE", # accepts AVAILABLE, DELETED, APPROVED, REJECTED, PROCESSING, FAILED
15517
+ # arn: "ReferenceArn",
15518
+ # status_reason: "ReferenceStatusReason",
15519
+ # },
15520
+ # },
15521
+ # name: "Name",
15522
+ # email_message: { # required
15523
+ # message_source_type: "RAW", # required, accepts RAW
15524
+ # raw_message: {
15525
+ # subject: "InboundSubject", # required
15526
+ # body: "Body", # required
15527
+ # content_type: "EmailMessageContentType", # required
15528
+ # headers: {
15529
+ # "REFERENCES" => "EmailHeaderValue",
15530
+ # },
15531
+ # },
15532
+ # },
15533
+ # additional_recipients: {
15534
+ # to_addresses: [
15535
+ # {
15536
+ # email_address: "EmailAddress", # required
15537
+ # display_name: "EmailAddressDisplayName",
15538
+ # },
15539
+ # ],
15540
+ # cc_addresses: [
15541
+ # {
15542
+ # email_address: "EmailAddress", # required
15543
+ # display_name: "EmailAddressDisplayName",
15544
+ # },
15545
+ # ],
15546
+ # },
15547
+ # attachments: [
15548
+ # {
15549
+ # file_name: "FileName", # required
15550
+ # s3_url: "PreSignedAttachmentUrl", # required
15551
+ # },
15552
+ # ],
15553
+ # contact_flow_id: "ContactFlowId",
15554
+ # related_contact_id: "ContactId",
15555
+ # attributes: {
15556
+ # "AttributeName" => "AttributeValue",
15557
+ # },
15558
+ # segment_attributes: {
15559
+ # "SegmentAttributeName" => {
15560
+ # value_string: "SegmentAttributeValueString",
15561
+ # value_map: {
15562
+ # "SegmentAttributeName" => {
15563
+ # # recursive SegmentAttributeValue
15564
+ # },
15565
+ # },
15566
+ # value_integer: 1,
15567
+ # },
15568
+ # },
15569
+ # client_token: "ClientToken",
15570
+ # })
15571
+ #
15572
+ # @example Response structure
15573
+ #
15574
+ # resp.contact_id #=> String
15575
+ #
15576
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartEmailContact AWS API Documentation
15577
+ #
15578
+ # @overload start_email_contact(params = {})
15579
+ # @param [Hash] params ({})
15580
+ def start_email_contact(params = {}, options = {})
15581
+ req = build_request(:start_email_contact, params)
15582
+ req.send_request(options)
15583
+ end
15584
+
14776
15585
  # Initiates a new outbound SMS contact to a customer. Response of this
14777
15586
  # API provides the ContactId of the outbound SMS contact created.
14778
15587
  #
@@ -14898,17 +15707,23 @@ module Aws::Connect
14898
15707
  #
14899
15708
  # resp = client.start_outbound_chat_contact({
14900
15709
  # source_endpoint: { # required
14901
- # type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN
15710
+ # type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN, EMAIL_ADDRESS
14902
15711
  # address: "EndpointAddress",
14903
15712
  # },
14904
15713
  # destination_endpoint: { # required
14905
- # type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN
15714
+ # type: "TELEPHONE_NUMBER", # accepts TELEPHONE_NUMBER, VOIP, CONTACT_FLOW, CONNECT_PHONENUMBER_ARN, EMAIL_ADDRESS
14906
15715
  # address: "EndpointAddress",
14907
15716
  # },
14908
15717
  # instance_id: "InstanceId", # required
14909
15718
  # segment_attributes: { # required
14910
15719
  # "SegmentAttributeName" => {
14911
15720
  # value_string: "SegmentAttributeValueString",
15721
+ # value_map: {
15722
+ # "SegmentAttributeName" => {
15723
+ # # recursive SegmentAttributeValue
15724
+ # },
15725
+ # },
15726
+ # value_integer: 1,
14912
15727
  # },
14913
15728
  # },
14914
15729
  # attributes: {
@@ -14941,6 +15756,104 @@ module Aws::Connect
14941
15756
  req.send_request(options)
14942
15757
  end
14943
15758
 
15759
+ # Initiates a flow to send an agent reply or outbound email contact
15760
+ # (created from the CreateContact API) to a customer.
15761
+ #
15762
+ # @option params [required, String] :instance_id
15763
+ # The identifier of the Amazon Connect instance. You can [find the
15764
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
15765
+ #
15766
+ #
15767
+ #
15768
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
15769
+ #
15770
+ # @option params [required, String] :contact_id
15771
+ # The identifier of the contact in this instance of Amazon Connect.
15772
+ #
15773
+ # @option params [Types::EmailAddressInfo] :from_email_address
15774
+ # The email address associated with the instance.
15775
+ #
15776
+ # @option params [required, Types::EmailAddressInfo] :destination_email_address
15777
+ # The email address of the customer.
15778
+ #
15779
+ # @option params [Types::OutboundAdditionalRecipients] :additional_recipients
15780
+ # The addtional recipients address of email in CC.
15781
+ #
15782
+ # @option params [required, Types::OutboundEmailContent] :email_message
15783
+ # The email message body to be sent to the newly created email.
15784
+ #
15785
+ # @option params [String] :client_token
15786
+ # A unique, case-sensitive identifier that you provide to ensure the
15787
+ # idempotency of the request. If not provided, the Amazon Web Services
15788
+ # SDK populates this field. For more information about idempotency, see
15789
+ # [Making retries safe with idempotent APIs][1].
15790
+ #
15791
+ # **A suitable default value is auto-generated.** You should normally
15792
+ # not need to pass this option.**
15793
+ #
15794
+ #
15795
+ #
15796
+ # [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
15797
+ #
15798
+ # @return [Types::StartOutboundEmailContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
15799
+ #
15800
+ # * {Types::StartOutboundEmailContactResponse#contact_id #contact_id} => String
15801
+ #
15802
+ # @example Request syntax with placeholder values
15803
+ #
15804
+ # resp = client.start_outbound_email_contact({
15805
+ # instance_id: "InstanceId", # required
15806
+ # contact_id: "ContactId", # required
15807
+ # from_email_address: {
15808
+ # email_address: "EmailAddress", # required
15809
+ # display_name: "EmailAddressDisplayName",
15810
+ # },
15811
+ # destination_email_address: { # required
15812
+ # email_address: "EmailAddress", # required
15813
+ # display_name: "EmailAddressDisplayName",
15814
+ # },
15815
+ # additional_recipients: {
15816
+ # cc_email_addresses: [
15817
+ # {
15818
+ # email_address: "EmailAddress", # required
15819
+ # display_name: "EmailAddressDisplayName",
15820
+ # },
15821
+ # ],
15822
+ # },
15823
+ # email_message: { # required
15824
+ # message_source_type: "TEMPLATE", # required, accepts TEMPLATE, RAW
15825
+ # templated_message_config: {
15826
+ # knowledge_base_id: "MessageTemplateKnowledgeBaseId", # required
15827
+ # message_template_id: "MessageTemplateId", # required
15828
+ # template_attributes: { # required
15829
+ # custom_attributes: {
15830
+ # "AttributeName" => "AttributeValue",
15831
+ # },
15832
+ # customer_profile_attributes: "CustomerProfileAttributesSerialized",
15833
+ # },
15834
+ # },
15835
+ # raw_message: {
15836
+ # subject: "OutboundSubject", # required
15837
+ # body: "Body", # required
15838
+ # content_type: "EmailMessageContentType", # required
15839
+ # },
15840
+ # },
15841
+ # client_token: "ClientToken",
15842
+ # })
15843
+ #
15844
+ # @example Response structure
15845
+ #
15846
+ # resp.contact_id #=> String
15847
+ #
15848
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundEmailContact AWS API Documentation
15849
+ #
15850
+ # @overload start_outbound_email_contact(params = {})
15851
+ # @param [Hash] params ({})
15852
+ def start_outbound_email_contact(params = {}, options = {})
15853
+ req = build_request(:start_outbound_email_contact, params)
15854
+ req.send_request(options)
15855
+ end
15856
+
14944
15857
  # Places an outbound call to a contact, and then initiates the flow. It
14945
15858
  # performs the actions in the flow that's specified (in
14946
15859
  # `ContactFlowId`).
@@ -15074,8 +15987,11 @@ module Aws::Connect
15074
15987
  # description: "Description",
15075
15988
  # references: {
15076
15989
  # "ReferenceKey" => {
15077
- # value: "ReferenceValue", # required
15078
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
15990
+ # value: "ReferenceValue",
15991
+ # type: "URL", # required, accepts URL, ATTACHMENT, CONTACT_ANALYSIS, NUMBER, STRING, DATE, EMAIL, EMAIL_MESSAGE
15992
+ # status: "AVAILABLE", # accepts AVAILABLE, DELETED, APPROVED, REJECTED, PROCESSING, FAILED
15993
+ # arn: "ReferenceArn",
15994
+ # status_reason: "ReferenceStatusReason",
15079
15995
  # },
15080
15996
  # },
15081
15997
  # related_contact_id: "ContactId",
@@ -15223,8 +16139,8 @@ module Aws::Connect
15223
16139
  # @option params [String] :contact_flow_id
15224
16140
  # The identifier of the flow for initiating the tasks. To see the
15225
16141
  # ContactFlowId in the Amazon Connect admin website, on the navigation
15226
- # menu go to **Routing**, **Contact Flows**. Choose the flow. On the
15227
- # flow page, under the name of the flow, choose **Show additional flow
16142
+ # menu go to **Routing**, **Flows**. Choose the flow. On the flow page,
16143
+ # under the name of the flow, choose **Show additional flow
15228
16144
  # information**. The ContactFlowId is the last part of the ARN, shown
15229
16145
  # here in bold:
15230
16146
  #
@@ -15303,6 +16219,28 @@ module Aws::Connect
15303
16219
  #
15304
16220
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/tasks.html#linked-tasks
15305
16221
  #
16222
+ # @option params [Hash<String,Types::SegmentAttributeValue>] :segment_attributes
16223
+ # A set of system defined key-value pairs stored on individual contact
16224
+ # segments (unique contact ID) using an attribute map. The attributes
16225
+ # are standard Amazon Connect attributes. They can be accessed in flows.
16226
+ #
16227
+ # Attribute keys can include only alphanumeric, -, and \_.
16228
+ #
16229
+ # This field can be used to set Contact Expiry as a duration in minutes
16230
+ # and set a UserId for the User who created a task.
16231
+ #
16232
+ # <note markdown="1"> To set contact expiry, a ValueMap must be specified containing the
16233
+ # integer number of minutes the contact will be active for before
16234
+ # expiring, with `SegmentAttributes` like \{ ` "connect:ContactExpiry":
16235
+ # {"ValueMap" : { "ExpiryDuration": { "ValueInteger": 135}}}}`.
16236
+ #
16237
+ # To set the created by user, a valid AgentResourceId must be supplied,
16238
+ # with `SegmentAttributes` like \{ `"connect:CreatedByUser" {
16239
+ # "ValueString":
16240
+ # "arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/agent/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"}}}`.
16241
+ #
16242
+ # </note>
16243
+ #
15306
16244
  # @return [Types::StartTaskContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
15307
16245
  #
15308
16246
  # * {Types::StartTaskContactResponse#contact_id #contact_id} => String
@@ -15319,8 +16257,11 @@ module Aws::Connect
15319
16257
  # name: "Name", # required
15320
16258
  # references: {
15321
16259
  # "ReferenceKey" => {
15322
- # value: "ReferenceValue", # required
15323
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
16260
+ # value: "ReferenceValue",
16261
+ # type: "URL", # required, accepts URL, ATTACHMENT, CONTACT_ANALYSIS, NUMBER, STRING, DATE, EMAIL, EMAIL_MESSAGE
16262
+ # status: "AVAILABLE", # accepts AVAILABLE, DELETED, APPROVED, REJECTED, PROCESSING, FAILED
16263
+ # arn: "ReferenceArn",
16264
+ # status_reason: "ReferenceStatusReason",
15324
16265
  # },
15325
16266
  # },
15326
16267
  # description: "Description",
@@ -15329,6 +16270,17 @@ module Aws::Connect
15329
16270
  # task_template_id: "TaskTemplateId",
15330
16271
  # quick_connect_id: "QuickConnectId",
15331
16272
  # related_contact_id: "ContactId",
16273
+ # segment_attributes: {
16274
+ # "SegmentAttributeName" => {
16275
+ # value_string: "SegmentAttributeValueString",
16276
+ # value_map: {
16277
+ # "SegmentAttributeName" => {
16278
+ # # recursive SegmentAttributeValue
16279
+ # },
16280
+ # },
16281
+ # value_integer: 1,
16282
+ # },
16283
+ # },
15332
16284
  # })
15333
16285
  #
15334
16286
  # @example Response structure
@@ -15444,8 +16396,11 @@ module Aws::Connect
15444
16396
  # related_contact_id: "ContactId",
15445
16397
  # references: {
15446
16398
  # "ReferenceKey" => {
15447
- # value: "ReferenceValue", # required
15448
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
16399
+ # value: "ReferenceValue",
16400
+ # type: "URL", # required, accepts URL, ATTACHMENT, CONTACT_ANALYSIS, NUMBER, STRING, DATE, EMAIL, EMAIL_MESSAGE
16401
+ # status: "AVAILABLE", # accepts AVAILABLE, DELETED, APPROVED, REJECTED, PROCESSING, FAILED
16402
+ # arn: "ReferenceArn",
16403
+ # status_reason: "ReferenceStatusReason",
15449
16404
  # },
15450
16405
  # },
15451
16406
  # description: "Description",
@@ -15778,9 +16733,9 @@ module Aws::Connect
15778
16733
  # Adds the specified tags to the specified resource.
15779
16734
  #
15780
16735
  # Some of the supported resource types are agents, routing profiles,
15781
- # queues, quick connects, contact flows, agent statuses, hours of
15782
- # operation, phone numbers, security profiles, and task templates. For a
15783
- # complete list, see [Tagging resources in Amazon Connect][1].
16736
+ # queues, quick connects, flows, agent statuses, hours of operation,
16737
+ # phone numbers, security profiles, and task templates. For a complete
16738
+ # list, see [Tagging resources in Amazon Connect][1].
15784
16739
  #
15785
16740
  # For sample policies that use tags, see [Amazon Connect Identity-Based
15786
16741
  # Policy Examples][2] in the *Amazon Connect Administrator Guide*.
@@ -16134,6 +17089,19 @@ module Aws::Connect
16134
17089
  # Well-formed data on contact, shown to agents on Contact Control Panel
16135
17090
  # (CCP).
16136
17091
  #
17092
+ # @option params [Hash<String,Types::SegmentAttributeValue>] :segment_attributes
17093
+ # A set of system defined key-value pairs stored on individual contact
17094
+ # segments (unique contact ID) using an attribute map. The attributes
17095
+ # are standard Amazon Connect attributes. They can be accessed in flows.
17096
+ #
17097
+ # Attribute keys can include only alphanumeric, -, and \_.
17098
+ #
17099
+ # This field can be used to show channel subtype, such as
17100
+ # `connect:Guide`.
17101
+ #
17102
+ # Currently Contact Expiry is the only segment attribute which can be
17103
+ # updated by using the UpdateContact API.
17104
+ #
16137
17105
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
16138
17106
  #
16139
17107
  # @example Request syntax with placeholder values
@@ -16145,8 +17113,22 @@ module Aws::Connect
16145
17113
  # description: "Description",
16146
17114
  # references: {
16147
17115
  # "ReferenceKey" => {
16148
- # value: "ReferenceValue", # required
16149
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
17116
+ # value: "ReferenceValue",
17117
+ # type: "URL", # required, accepts URL, ATTACHMENT, CONTACT_ANALYSIS, NUMBER, STRING, DATE, EMAIL, EMAIL_MESSAGE
17118
+ # status: "AVAILABLE", # accepts AVAILABLE, DELETED, APPROVED, REJECTED, PROCESSING, FAILED
17119
+ # arn: "ReferenceArn",
17120
+ # status_reason: "ReferenceStatusReason",
17121
+ # },
17122
+ # },
17123
+ # segment_attributes: {
17124
+ # "SegmentAttributeName" => {
17125
+ # value_string: "SegmentAttributeValueString",
17126
+ # value_map: {
17127
+ # "SegmentAttributeName" => {
17128
+ # # recursive SegmentAttributeValue
17129
+ # },
17130
+ # },
17131
+ # value_integer: 1,
16150
17132
  # },
16151
17133
  # },
16152
17134
  # })
@@ -16310,8 +17292,8 @@ module Aws::Connect
16310
17292
  # language][1].
16311
17293
  #
16312
17294
  # Use the `$SAVED` alias in the request to describe the `SAVED` content
16313
- # of a Flow. For example, `arn:aws:.../contact-flow/{id}:$SAVED`. Once a
16314
- # contact flow is published, `$SAVED` needs to be supplied to view saved
17295
+ # of a Flow. For example, `arn:aws:.../contact-flow/{id}:$SAVED`. After
17296
+ # a flow is published, `$SAVED` needs to be supplied to view saved
16315
17297
  # content that has not been published.
16316
17298
  #
16317
17299
  #
@@ -16400,8 +17382,8 @@ module Aws::Connect
16400
17382
  # instance.
16401
17383
  #
16402
17384
  # Use the `$SAVED` alias in the request to describe the `SAVED` content
16403
- # of a Flow. For example, `arn:aws:.../contact-flow/{id}:$SAVED`. Once a
16404
- # contact flow is published, `$SAVED` needs to be supplied to view saved
17385
+ # of a Flow. For example, `arn:aws:.../contact-flow/{id}:$SAVED`. After
17386
+ # a flow is published, `$SAVED` needs to be supplied to view saved
16405
17387
  # content that has not been published.
16406
17388
  #
16407
17389
  # @option params [required, String] :instance_id
@@ -16664,6 +17646,70 @@ module Aws::Connect
16664
17646
  req.send_request(options)
16665
17647
  end
16666
17648
 
17649
+ # Updates an email address metadata. For more information about email
17650
+ # addresses, see [Create email addresses][1] in the Amazon Connect
17651
+ # Administrator Guide.
17652
+ #
17653
+ #
17654
+ #
17655
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-email-address1.html
17656
+ #
17657
+ # @option params [required, String] :instance_id
17658
+ # The identifier of the Amazon Connect instance. You can [find the
17659
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
17660
+ #
17661
+ #
17662
+ #
17663
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
17664
+ #
17665
+ # @option params [required, String] :email_address_id
17666
+ # The identifier of the email address.
17667
+ #
17668
+ # @option params [String] :description
17669
+ # The description of the email address.
17670
+ #
17671
+ # @option params [String] :display_name
17672
+ # The display name of email address.
17673
+ #
17674
+ # @option params [String] :client_token
17675
+ # A unique, case-sensitive identifier that you provide to ensure the
17676
+ # idempotency of the request. If not provided, the Amazon Web Services
17677
+ # SDK populates this field. For more information about idempotency, see
17678
+ # [Making retries safe with idempotent APIs][1].
17679
+ #
17680
+ #
17681
+ #
17682
+ # [1]: https://aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/
17683
+ #
17684
+ # @return [Types::UpdateEmailAddressMetadataResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
17685
+ #
17686
+ # * {Types::UpdateEmailAddressMetadataResponse#email_address_id #email_address_id} => String
17687
+ # * {Types::UpdateEmailAddressMetadataResponse#email_address_arn #email_address_arn} => String
17688
+ #
17689
+ # @example Request syntax with placeholder values
17690
+ #
17691
+ # resp = client.update_email_address_metadata({
17692
+ # instance_id: "InstanceId", # required
17693
+ # email_address_id: "EmailAddressId", # required
17694
+ # description: "Description",
17695
+ # display_name: "EmailAddressDisplayName",
17696
+ # client_token: "ClientToken",
17697
+ # })
17698
+ #
17699
+ # @example Response structure
17700
+ #
17701
+ # resp.email_address_id #=> String
17702
+ # resp.email_address_arn #=> String
17703
+ #
17704
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateEmailAddressMetadata AWS API Documentation
17705
+ #
17706
+ # @overload update_email_address_metadata(params = {})
17707
+ # @param [Hash] params ({})
17708
+ def update_email_address_metadata(params = {}, options = {})
17709
+ req = build_request(:update_email_address_metadata, params)
17710
+ req.send_request(options)
17711
+ end
17712
+
16667
17713
  # Updates details about a specific evaluation form version in the
16668
17714
  # specified Amazon Connect instance. Question and section identifiers
16669
17715
  # cannot be duplicated within the same evaluation form.
@@ -16952,7 +17998,7 @@ module Aws::Connect
16952
17998
  # resp = client.update_instance_storage_config({
16953
17999
  # instance_id: "InstanceId", # required
16954
18000
  # association_id: "AssociationId", # required
16955
- # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS, REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, ATTACHMENTS, CONTACT_EVALUATIONS, SCREEN_RECORDINGS, REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS, REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS
18001
+ # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS, REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, ATTACHMENTS, CONTACT_EVALUATIONS, SCREEN_RECORDINGS, REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS, REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS, EMAIL_MESSAGES
16956
18002
  # storage_config: { # required
16957
18003
  # association_id: "AssociationId",
16958
18004
  # storage_type: "S3", # required, accepts S3, KINESIS_VIDEO_STREAM, KINESIS_STREAM, KINESIS_FIREHOSE
@@ -17469,6 +18515,43 @@ module Aws::Connect
17469
18515
  req.send_request(options)
17470
18516
  end
17471
18517
 
18518
+ # Updates the outbound email address Id for a specified queue.
18519
+ #
18520
+ # @option params [required, String] :instance_id
18521
+ # The identifier of the Amazon Connect instance. You can [find the
18522
+ # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
18523
+ #
18524
+ #
18525
+ #
18526
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html
18527
+ #
18528
+ # @option params [required, String] :queue_id
18529
+ # The identifier for the queue.
18530
+ #
18531
+ # @option params [required, Types::OutboundEmailConfig] :outbound_email_config
18532
+ # The outbound email address ID for a specified queue.
18533
+ #
18534
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
18535
+ #
18536
+ # @example Request syntax with placeholder values
18537
+ #
18538
+ # resp = client.update_queue_outbound_email_config({
18539
+ # instance_id: "InstanceId", # required
18540
+ # queue_id: "QueueId", # required
18541
+ # outbound_email_config: { # required
18542
+ # outbound_email_address_id: "EmailAddressId",
18543
+ # },
18544
+ # })
18545
+ #
18546
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueOutboundEmailConfig AWS API Documentation
18547
+ #
18548
+ # @overload update_queue_outbound_email_config(params = {})
18549
+ # @param [Hash] params ({})
18550
+ def update_queue_outbound_email_config(params = {}, options = {})
18551
+ req = build_request(:update_queue_outbound_email_config, params)
18552
+ req.send_request(options)
18553
+ end
18554
+
17472
18555
  # This API is in preview release for Amazon Connect and is subject to
17473
18556
  # change.
17474
18557
  #
@@ -17662,7 +18745,7 @@ module Aws::Connect
17662
18745
  # routing_profile_id: "RoutingProfileId", # required
17663
18746
  # media_concurrencies: [ # required
17664
18747
  # {
17665
- # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
18748
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
17666
18749
  # concurrency: 1, # required
17667
18750
  # cross_channel_behavior: {
17668
18751
  # behavior_type: "ROUTE_CURRENT_CHANNEL_ONLY", # required, accepts ROUTE_CURRENT_CHANNEL_ONLY, ROUTE_ANY_CHANNEL
@@ -17787,7 +18870,7 @@ module Aws::Connect
17787
18870
  # {
17788
18871
  # queue_reference: { # required
17789
18872
  # queue_id: "QueueId", # required
17790
- # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
18873
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK, EMAIL
17791
18874
  # },
17792
18875
  # priority: 1, # required
17793
18876
  # delay: 1, # required
@@ -17856,8 +18939,11 @@ module Aws::Connect
17856
18939
  # contact_flow_id: "ContactFlowId", # required
17857
18940
  # references: {
17858
18941
  # "ReferenceKey" => {
17859
- # value: "ReferenceValue", # required
17860
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
18942
+ # value: "ReferenceValue",
18943
+ # type: "URL", # required, accepts URL, ATTACHMENT, CONTACT_ANALYSIS, NUMBER, STRING, DATE, EMAIL, EMAIL_MESSAGE
18944
+ # status: "AVAILABLE", # accepts AVAILABLE, DELETED, APPROVED, REJECTED, PROCESSING, FAILED
18945
+ # arn: "ReferenceArn",
18946
+ # status_reason: "ReferenceStatusReason",
17861
18947
  # },
17862
18948
  # },
17863
18949
  # },
@@ -18037,6 +19123,10 @@ module Aws::Connect
18037
19123
  # The identifier of the flow that runs by default when a task is created
18038
19124
  # by referencing this template.
18039
19125
  #
19126
+ # @option params [String] :self_assign_flow_id
19127
+ # The ContactFlowId for the flow that will be run if this template is
19128
+ # used to create a self-assigned task.
19129
+ #
18040
19130
  # @option params [Types::TaskTemplateConstraints] :constraints
18041
19131
  # Constraints that are applicable to the fields listed.
18042
19132
  #
@@ -18061,6 +19151,7 @@ module Aws::Connect
18061
19151
  # * {Types::UpdateTaskTemplateResponse#name #name} => String
18062
19152
  # * {Types::UpdateTaskTemplateResponse#description #description} => String
18063
19153
  # * {Types::UpdateTaskTemplateResponse#contact_flow_id #contact_flow_id} => String
19154
+ # * {Types::UpdateTaskTemplateResponse#self_assign_flow_id #self_assign_flow_id} => String
18064
19155
  # * {Types::UpdateTaskTemplateResponse#constraints #constraints} => Types::TaskTemplateConstraints
18065
19156
  # * {Types::UpdateTaskTemplateResponse#defaults #defaults} => Types::TaskTemplateDefaults
18066
19157
  # * {Types::UpdateTaskTemplateResponse#fields #fields} => Array&lt;Types::TaskTemplateField&gt;
@@ -18076,6 +19167,7 @@ module Aws::Connect
18076
19167
  # name: "TaskTemplateName",
18077
19168
  # description: "TaskTemplateDescription",
18078
19169
  # contact_flow_id: "ContactFlowId",
19170
+ # self_assign_flow_id: "ContactFlowId",
18079
19171
  # constraints: {
18080
19172
  # required_fields: [
18081
19173
  # {
@@ -18116,7 +19208,7 @@ module Aws::Connect
18116
19208
  # name: "TaskTemplateFieldName",
18117
19209
  # },
18118
19210
  # description: "TaskTemplateFieldDescription",
18119
- # type: "NAME", # accepts NAME, DESCRIPTION, SCHEDULED_TIME, QUICK_CONNECT, URL, NUMBER, TEXT, TEXT_AREA, DATE_TIME, BOOLEAN, SINGLE_SELECT, EMAIL
19211
+ # type: "NAME", # accepts NAME, DESCRIPTION, SCHEDULED_TIME, QUICK_CONNECT, URL, NUMBER, TEXT, TEXT_AREA, DATE_TIME, BOOLEAN, SINGLE_SELECT, EMAIL, SELF_ASSIGN, EXPIRY_DURATION
18120
19212
  # single_select_options: ["TaskTemplateSingleSelectOption"],
18121
19213
  # },
18122
19214
  # ],
@@ -18130,6 +19222,7 @@ module Aws::Connect
18130
19222
  # resp.name #=> String
18131
19223
  # resp.description #=> String
18132
19224
  # resp.contact_flow_id #=> String
19225
+ # resp.self_assign_flow_id #=> String
18133
19226
  # resp.constraints.required_fields #=> Array
18134
19227
  # resp.constraints.required_fields[0].id.name #=> String
18135
19228
  # resp.constraints.read_only_fields #=> Array
@@ -18142,7 +19235,7 @@ module Aws::Connect
18142
19235
  # resp.fields #=> Array
18143
19236
  # resp.fields[0].id.name #=> String
18144
19237
  # resp.fields[0].description #=> String
18145
- # resp.fields[0].type #=> String, one of "NAME", "DESCRIPTION", "SCHEDULED_TIME", "QUICK_CONNECT", "URL", "NUMBER", "TEXT", "TEXT_AREA", "DATE_TIME", "BOOLEAN", "SINGLE_SELECT", "EMAIL"
19238
+ # resp.fields[0].type #=> String, one of "NAME", "DESCRIPTION", "SCHEDULED_TIME", "QUICK_CONNECT", "URL", "NUMBER", "TEXT", "TEXT_AREA", "DATE_TIME", "BOOLEAN", "SINGLE_SELECT", "EMAIL", "SELF_ASSIGN", "EXPIRY_DURATION"
18146
19239
  # resp.fields[0].single_select_options #=> Array
18147
19240
  # resp.fields[0].single_select_options[0] #=> String
18148
19241
  # resp.status #=> String, one of "ACTIVE", "INACTIVE"
@@ -18682,7 +19775,7 @@ module Aws::Connect
18682
19775
  tracer: tracer
18683
19776
  )
18684
19777
  context[:gem_name] = 'aws-sdk-connect'
18685
- context[:gem_version] = '1.185.0'
19778
+ context[:gem_version] = '1.187.0'
18686
19779
  Seahorse::Client::Request.new(handlers, context)
18687
19780
  end
18688
19781